text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Are there any limits to were my card is accepted? | {
"text": "Are there any limits to were my card is accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976130723953247
},
{
"label": "POSITIVE",
"score": 0.002386912703514099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Can I change my PIN in Austria? | {
"text": "Can I change my PIN in Austria?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988177418708801
},
{
"label": "POSITIVE",
"score": 0.001182186882942915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do. | {
"text": "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do."
} | [
{
"label": "NEGATIVE",
"score": 0.9982799291610718
},
{
"label": "POSITIVE",
"score": 0.0017200293950736523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
i asked for 100 only got 80 | {
"text": "i asked for 100 only got 80"
} | [
{
"label": "NEGATIVE",
"score": 0.9964510202407837
},
{
"label": "POSITIVE",
"score": 0.003549006534740329
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
why hasnt my card come in yet? | {
"text": "why hasnt my card come in yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978725910186768
},
{
"label": "POSITIVE",
"score": 0.0021274571772664785
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Give me a refund | {
"text": "Give me a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9835544228553772
},
{
"label": "POSITIVE",
"score": 0.0164455845952034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
There is a payment with my card which i definitely did not do. | {
"text": "There is a payment with my card which i definitely did not do."
} | [
{
"label": "NEGATIVE",
"score": 0.9887710213661194
},
{
"label": "POSITIVE",
"score": 0.011228963732719421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I was charged a hidden fee when I paid with card. | {
"text": "I was charged a hidden fee when I paid with card."
} | [
{
"label": "NEGATIVE",
"score": 0.992572546005249
},
{
"label": "POSITIVE",
"score": 0.0074273948557674885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please? | {
"text": "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9178329110145569
},
{
"label": "POSITIVE",
"score": 0.0821671336889267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I don't understand why my payment was declined. I thought everything was ok. | {
"text": "I don't understand why my payment was declined. I thought everything was ok."
} | [
{
"label": "NEGATIVE",
"score": 0.003962571267038584
},
{
"label": "POSITIVE",
"score": 0.9960373640060425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong? | {
"text": "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988634586334229
},
{
"label": "POSITIVE",
"score": 0.0011365879327058792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How long will it take for my cash withdrawal to stop pending | {
"text": "How long will it take for my cash withdrawal to stop pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9982574582099915
},
{
"label": "POSITIVE",
"score": 0.0017425207188352942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How do I edit my personal details? | {
"text": "How do I edit my personal details?"
} | [
{
"label": "NEGATIVE",
"score": 0.99915611743927
},
{
"label": "POSITIVE",
"score": 0.000843934016302228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I'm worried my card might be lost in the mail? How long does it usually take to arrive? | {
"text": "I'm worried my card might be lost in the mail? How long does it usually take to arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994845390319824
},
{
"label": "POSITIVE",
"score": 0.0005154219106771052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
the exchange rate is wrong from something I got in another country | {
"text": "the exchange rate is wrong from something I got in another country"
} | [
{
"label": "NEGATIVE",
"score": 0.9996614456176758
},
{
"label": "POSITIVE",
"score": 0.0003385086019989103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it. | {
"text": "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it."
} | [
{
"label": "NEGATIVE",
"score": 0.9989151954650879
},
{
"label": "POSITIVE",
"score": 0.001084767747670412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Please explain the extra fee when I paid with the card. | {
"text": "Please explain the extra fee when I paid with the card."
} | [
{
"label": "NEGATIVE",
"score": 0.9950610995292664
},
{
"label": "POSITIVE",
"score": 0.004938875325024128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Where can I get money from my card? | {
"text": "Where can I get money from my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999521017074585
},
{
"label": "POSITIVE",
"score": 0.00047903027734719217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
what is the word? | {
"text": "what is the word?"
} | [
{
"label": "NEGATIVE",
"score": 0.9916887879371643
},
{
"label": "POSITIVE",
"score": 0.008311217650771141
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What ATM machines allow this card? | {
"text": "What ATM machines allow this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972993731498718
},
{
"label": "POSITIVE",
"score": 0.0027005993761122227
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
What physical locations can I use cash to top up? | {
"text": "What physical locations can I use cash to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987611770629883
},
{
"label": "POSITIVE",
"score": 0.001238885335624218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
your company is awful, i would like to delete my account please | {
"text": "your company is awful, i would like to delete my account please"
} | [
{
"label": "NEGATIVE",
"score": 0.9998026490211487
},
{
"label": "POSITIVE",
"score": 0.00019735224486794323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
i do not know what this charge is for | {
"text": "i do not know what this charge is for"
} | [
{
"label": "NEGATIVE",
"score": 0.9991520643234253
},
{
"label": "POSITIVE",
"score": 0.0008479704847559333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can you tell me why my card payment did not work? | {
"text": "Can you tell me why my card payment did not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.999620795249939
},
{
"label": "POSITIVE",
"score": 0.0003792034403886646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why hasn't my account updated to reflect my current balance? | {
"text": "Why hasn't my account updated to reflect my current balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992446899414062
},
{
"label": "POSITIVE",
"score": 0.0007553462637588382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Is it possible for me to top up with a cheque? | {
"text": "Is it possible for me to top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952111840248108
},
{
"label": "POSITIVE",
"score": 0.004788815509527922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far! | {
"text": "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!"
} | [
{
"label": "NEGATIVE",
"score": 0.9913307428359985
},
{
"label": "POSITIVE",
"score": 0.00866927020251751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can I use American express with apple pay? Why does it make my top up not work? | {
"text": "Can I use American express with apple pay? Why does it make my top up not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995790123939514
},
{
"label": "POSITIVE",
"score": 0.00042104278691112995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Can you assist on apple watch top ups? | {
"text": "Can you assist on apple watch top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.4080353081226349
},
{
"label": "POSITIVE",
"score": 0.5919646620750427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
What are the steps to reset my passcode? | {
"text": "What are the steps to reset my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993533492088318
},
{
"label": "POSITIVE",
"score": 0.0006466098711825907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system? | {
"text": "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997172951698303
},
{
"label": "POSITIVE",
"score": 0.0002827232819981873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this? | {
"text": "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?"
} | [
{
"label": "NEGATIVE",
"score": 0.995326042175293
},
{
"label": "POSITIVE",
"score": 0.004673892166465521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My transfer hasn't arrived | {
"text": "My transfer hasn't arrived"
} | [
{
"label": "NEGATIVE",
"score": 0.9991695880889893
},
{
"label": "POSITIVE",
"score": 0.0008304311195388436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I am in desperate need to transfer funds from another account that i have into this one, how do i do that? | {
"text": "I am in desperate need to transfer funds from another account that i have into this one, how do i do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.999707043170929
},
{
"label": "POSITIVE",
"score": 0.0002929197798948735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined. | {
"text": "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9983325600624084
},
{
"label": "POSITIVE",
"score": 0.001667403499595821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How can I cancel a transaction to a wrong account? | {
"text": "How can I cancel a transaction to a wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997383952140808
},
{
"label": "POSITIVE",
"score": 0.0002615666016936302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I sent a payment but now it's not showing up. | {
"text": "I sent a payment but now it's not showing up."
} | [
{
"label": "NEGATIVE",
"score": 0.9996933937072754
},
{
"label": "POSITIVE",
"score": 0.00030661237542517483
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Are you okay with exchanges to EUR? | {
"text": "Are you okay with exchanges to EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.009391339495778084
},
{
"label": "POSITIVE",
"score": 0.9906086921691895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What do I do if I detect fraudulent use on my car? | {
"text": "What do I do if I detect fraudulent use on my car?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992523789405823
},
{
"label": "POSITIVE",
"score": 0.0007475686143152416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I accidentally chose to exchange GBP, but I need to pick AUD. How can I change it? | {
"text": "I accidentally chose to exchange GBP, but I need to pick AUD. How can I change it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991625547409058
},
{
"label": "POSITIVE",
"score": 0.0008375128963962197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
My card was rejected | {
"text": "My card was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.9988486766815186
},
{
"label": "POSITIVE",
"score": 0.0011513667413964868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I need to cancel a transfer I made. | {
"text": "I need to cancel a transfer I made."
} | [
{
"label": "NEGATIVE",
"score": 0.9994947910308838
},
{
"label": "POSITIVE",
"score": 0.0005051952903158963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why would the app revert my payment? | {
"text": "Why would the app revert my payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.998609185218811
},
{
"label": "POSITIVE",
"score": 0.0013907704269513488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How do I top-up automatically? | {
"text": "How do I top-up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9837538599967957
},
{
"label": "POSITIVE",
"score": 0.016246149316430092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I checked my statement and am being charged one pound. Where did this charge come from? | {
"text": "I checked my statement and am being charged one pound. Where did this charge come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980450868606567
},
{
"label": "POSITIVE",
"score": 0.0019549562130123377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
is there something blocking me from making transfers | {
"text": "is there something blocking me from making transfers"
} | [
{
"label": "NEGATIVE",
"score": 0.9996200799942017
},
{
"label": "POSITIVE",
"score": 0.00037992149009369314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I lost the code and can not get into the app. Help! | {
"text": "I lost the code and can not get into the app. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997163414955139
},
{
"label": "POSITIVE",
"score": 0.00028363853925839067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Where can I get my card PIN? | {
"text": "Where can I get my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993166923522949
},
{
"label": "POSITIVE",
"score": 0.0006833435036242008
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Is there a fee associated with using foreign exchange ATMs? | {
"text": "Is there a fee associated with using foreign exchange ATMs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982439279556274
},
{
"label": "POSITIVE",
"score": 0.0017560792621225119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I want to end my account | {
"text": "I want to end my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9993880987167358
},
{
"label": "POSITIVE",
"score": 0.0006119349272921681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What do I do if I find a debit charge that I know I didn't do in my billing statement? | {
"text": "What do I do if I find a debit charge that I know I didn't do in my billing statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994592070579529
},
{
"label": "POSITIVE",
"score": 0.0005407612188719213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I exchange currencies using the app? | {
"text": "How do I exchange currencies using the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976045489311218
},
{
"label": "POSITIVE",
"score": 0.0023954312782734632
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Am I permitted to have a spare card? | {
"text": "Am I permitted to have a spare card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957770109176636
},
{
"label": "POSITIVE",
"score": 0.00422300910577178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
My money disappeared right when I tried to top up | {
"text": "My money disappeared right when I tried to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9995169639587402
},
{
"label": "POSITIVE",
"score": 0.0004830870602745563
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
My transfer to my account is missing. | {
"text": "My transfer to my account is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997571110725403
},
{
"label": "POSITIVE",
"score": 0.00024293342721648514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How do I reactivate a card I thought I lost? | {
"text": "How do I reactivate a card I thought I lost?"
} | [
{
"label": "NEGATIVE",
"score": 0.998988687992096
},
{
"label": "POSITIVE",
"score": 0.0010113491443917155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I would like to exchange currency What types are there? | {
"text": "I would like to exchange currency What types are there?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909640550613403
},
{
"label": "POSITIVE",
"score": 0.009035935625433922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Transfer unable to be completed, states 'declined' | {
"text": "Transfer unable to be completed, states 'declined'"
} | [
{
"label": "NEGATIVE",
"score": 0.9992464780807495
},
{
"label": "POSITIVE",
"score": 0.0007535528275184333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
What are my options for holding money in multiple currencies? | {
"text": "What are my options for holding money in multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986783862113953
},
{
"label": "POSITIVE",
"score": 0.0013216233346611261
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I don't think I made this transaction on my statement | {
"text": "I don't think I made this transaction on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9969423413276672
},
{
"label": "POSITIVE",
"score": 0.0030576845165342093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash. | {
"text": "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9994351267814636
},
{
"label": "POSITIVE",
"score": 0.000564909481909126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Which cards are accepted for topping up? | {
"text": "Which cards are accepted for topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9664981961250305
},
{
"label": "POSITIVE",
"score": 0.03350185230374336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How do I receive a card? | {
"text": "How do I receive a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929763674736023
},
{
"label": "POSITIVE",
"score": 0.007023584563285112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I was charged multiple times for one purchase | {
"text": "I was charged multiple times for one purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9782676696777344
},
{
"label": "POSITIVE",
"score": 0.021732330322265625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Can I change my PIN at any ATM? | {
"text": "Can I change my PIN at any ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986129999160767
},
{
"label": "POSITIVE",
"score": 0.0013870283728465438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
My card won't physically work. | {
"text": "My card won't physically work."
} | [
{
"label": "NEGATIVE",
"score": 0.999510645866394
},
{
"label": "POSITIVE",
"score": 0.0004893038421869278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
When will I be able to see my refund? | {
"text": "When will I be able to see my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960570335388184
},
{
"label": "POSITIVE",
"score": 0.003942948766052723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I didn't cancel my card payment. | {
"text": "I didn't cancel my card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.021615836769342422
},
{
"label": "POSITIVE",
"score": 0.9783841371536255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Help, I don't know what the PIN is to my card? | {
"text": "Help, I don't know what the PIN is to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994401335716248
},
{
"label": "POSITIVE",
"score": 0.0005598894786089659
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
What can I expect at card expiration? | {
"text": "What can I expect at card expiration?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951286315917969
},
{
"label": "POSITIVE",
"score": 0.004871377721428871
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I still have not received an answer as to why I was charged $1.00 in a transaction? | {
"text": "I still have not received an answer as to why I was charged $1.00 in a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999690055847168
},
{
"label": "POSITIVE",
"score": 0.0003099449386354536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
My topup got reverted. Please let me know if there is any issue in system. | {
"text": "My topup got reverted. Please let me know if there is any issue in system."
} | [
{
"label": "NEGATIVE",
"score": 0.9985087513923645
},
{
"label": "POSITIVE",
"score": 0.0014912644401192665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I don't have my cell phone with me so I cannot access the system to complete the transaction. | {
"text": "I don't have my cell phone with me so I cannot access the system to complete the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.998713493347168
},
{
"label": "POSITIVE",
"score": 0.0012865659082308412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why do you need so much information about my identity? | {
"text": "Why do you need so much information about my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995977282524109
},
{
"label": "POSITIVE",
"score": 0.0004023381043225527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
When will it get delivered? | {
"text": "When will it get delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981631636619568
},
{
"label": "POSITIVE",
"score": 0.0018368327291682363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments? | {
"text": "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996198415756226
},
{
"label": "POSITIVE",
"score": 0.00038012396544218063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I just checked and my payment was cancelled, why? | {
"text": "I just checked and my payment was cancelled, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995313882827759
},
{
"label": "POSITIVE",
"score": 0.00046864894102327526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I need a new card, my old card is expiring. | {
"text": "I need a new card, my old card is expiring."
} | [
{
"label": "NEGATIVE",
"score": 0.9988106489181519
},
{
"label": "POSITIVE",
"score": 0.0011893382761627436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back? | {
"text": "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992602467536926
},
{
"label": "POSITIVE",
"score": 0.000739774783141911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
There is a single payment on my card which shows as pending. | {
"text": "There is a single payment on my card which shows as pending."
} | [
{
"label": "NEGATIVE",
"score": 0.990797758102417
},
{
"label": "POSITIVE",
"score": 0.00920229870826006
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I tried activating my card and it doesn't work how do I solve this problem? | {
"text": "I tried activating my card and it doesn't work how do I solve this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997857213020325
},
{
"label": "POSITIVE",
"score": 0.00021431990899145603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before? | {
"text": "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987107515335083
},
{
"label": "POSITIVE",
"score": 0.00128921156283468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
May I change my PIN? | {
"text": "May I change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.998227059841156
},
{
"label": "POSITIVE",
"score": 0.0017729171086102724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How come there is an extra fee on my statement? | {
"text": "How come there is an extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994039535522461
},
{
"label": "POSITIVE",
"score": 0.0005960583221167326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Show me where to order my card. | {
"text": "Show me where to order my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9869158267974854
},
{
"label": "POSITIVE",
"score": 0.013084126636385918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
When will my payment go through? | {
"text": "When will my payment go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978457689285278
},
{
"label": "POSITIVE",
"score": 0.002154231769964099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
A transaction is showing more than once. | {
"text": "A transaction is showing more than once."
} | [
{
"label": "NEGATIVE",
"score": 0.562714159488678
},
{
"label": "POSITIVE",
"score": 0.437285840511322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Can you tell me why the transfer isn't showing up on my account? | {
"text": "Can you tell me why the transfer isn't showing up on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999415397644043
},
{
"label": "POSITIVE",
"score": 0.0005846465937793255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How long is the wait for a money transfer to post? | {
"text": "How long is the wait for a money transfer to post?"
} | [
{
"label": "NEGATIVE",
"score": 0.999406099319458
},
{
"label": "POSITIVE",
"score": 0.0005939357215538621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can I transfer my salary if its in GBP? | {
"text": "Can I transfer my salary if its in GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988951086997986
},
{
"label": "POSITIVE",
"score": 0.0011049797758460045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I saw a payment come out of my account for a merchant I don't remember. | {
"text": "I saw a payment come out of my account for a merchant I don't remember."
} | [
{
"label": "NEGATIVE",
"score": 0.9980450868606567
},
{
"label": "POSITIVE",
"score": 0.0019548777490854263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What's the cost for exchanges? | {
"text": "What's the cost for exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.997309684753418
},
{
"label": "POSITIVE",
"score": 0.0026902740355581045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Where can I change my PIN? | {
"text": "Where can I change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995754361152649
},
{
"label": "POSITIVE",
"score": 0.00042454470531083643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct. | {
"text": "I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct."
} | [
{
"label": "NEGATIVE",
"score": 0.04932376742362976
},
{
"label": "POSITIVE",
"score": 0.9506762027740479
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Is there something wrong with the ATM? It would not let me pull cash out of my account. | {
"text": "Is there something wrong with the ATM? It would not let me pull cash out of my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9915040135383606
},
{
"label": "POSITIVE",
"score": 0.008495933376252651
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Where is the tracking number for the card? | {
"text": "Where is the tracking number for the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999433696269989
},
{
"label": "POSITIVE",
"score": 0.0005662462790496647
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
where is the code for verifying the top up card? | {
"text": "where is the code for verifying the top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993842840194702
},
{
"label": "POSITIVE",
"score": 0.0006157418247312307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country? | {
"text": "I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975776076316833
},
{
"label": "POSITIVE",
"score": 0.002422402147203684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function? | {
"text": "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996490478515625
},
{
"label": "POSITIVE",
"score": 0.00035097752697765827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How long will my transfer be pending for? | {
"text": "How long will my transfer be pending for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976769089698792
},
{
"label": "POSITIVE",
"score": 0.0023230607621371746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
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