text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I topped up but the app denied it | {
"text": "I topped up but the app denied it"
} | [
{
"label": "NEGATIVE",
"score": 0.9904125332832336
},
{
"label": "POSITIVE",
"score": 0.009587458334863186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Should I be seeing a fee applied for my money transfer? | {
"text": "Should I be seeing a fee applied for my money transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992339611053467
},
{
"label": "POSITIVE",
"score": 0.0007659948896616697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My funds are not transferring to my bank. Why is this not working? | {
"text": "My funds are not transferring to my bank. Why is this not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993364214897156
},
{
"label": "POSITIVE",
"score": 0.0006636094767600298
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check. | {
"text": "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check."
} | [
{
"label": "NEGATIVE",
"score": 0.9879915118217468
},
{
"label": "POSITIVE",
"score": 0.012008555233478546
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
After a transfer, I see an extra fee. Why? | {
"text": "After a transfer, I see an extra fee. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951413869857788
},
{
"label": "POSITIVE",
"score": 0.004858634900301695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Do you charge for sending out more cards? | {
"text": "Do you charge for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938966631889343
},
{
"label": "POSITIVE",
"score": 0.006103332620114088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I think I lost my phone. Is there a way to prevent anyone from getting into my account on it? | {
"text": "I think I lost my phone. Is there a way to prevent anyone from getting into my account on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997212290763855
},
{
"label": "POSITIVE",
"score": 0.0002787491830531508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I need quickly transfer something from China. About how long will it take? | {
"text": "I need quickly transfer something from China. About how long will it take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994472861289978
},
{
"label": "POSITIVE",
"score": 0.0005527132889255881
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Why cant I transfer to my account? | {
"text": "Why cant I transfer to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.998421311378479
},
{
"label": "POSITIVE",
"score": 0.0015786595176905394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Please help me delete this account. | {
"text": "Please help me delete this account."
} | [
{
"label": "NEGATIVE",
"score": 0.9995076656341553
},
{
"label": "POSITIVE",
"score": 0.000492377788759768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
It kept my cash | {
"text": "It kept my cash"
} | [
{
"label": "NEGATIVE",
"score": 0.010704971849918365
},
{
"label": "POSITIVE",
"score": 0.9892949461936951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I didn't enjoy my tutor session and want a refund back. How do I go about doing this? | {
"text": "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996521472930908
},
{
"label": "POSITIVE",
"score": 0.0003478516300674528
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How do I modify my details? | {
"text": "How do I modify my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993799924850464
},
{
"label": "POSITIVE",
"score": 0.0006199468043632805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Why didn;t my payment work | {
"text": "Why didn;t my payment work"
} | [
{
"label": "NEGATIVE",
"score": 0.9992026686668396
},
{
"label": "POSITIVE",
"score": 0.0007973311003297567
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I can't find the PIN. | {
"text": "I can't find the PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9995200634002686
},
{
"label": "POSITIVE",
"score": 0.0004799137241207063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I got a €1 extra fee in my statement | {
"text": "I got a €1 extra fee in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9055406451225281
},
{
"label": "POSITIVE",
"score": 0.09445932507514954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How long will my transfer stay pending? | {
"text": "How long will my transfer stay pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979429841041565
},
{
"label": "POSITIVE",
"score": 0.0020570289343595505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
After I attempted a transfer, it failed. | {
"text": "After I attempted a transfer, it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9996837377548218
},
{
"label": "POSITIVE",
"score": 0.00031633678008802235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I am angry that I got charged for using my card. | {
"text": "I am angry that I got charged for using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9995163679122925
},
{
"label": "POSITIVE",
"score": 0.0004836183215957135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Online banking is not showing my cheque or cash deposit so the balance is incorrect. | {
"text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9993195533752441
},
{
"label": "POSITIVE",
"score": 0.0006804450531490147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
help, lost my card | {
"text": "help, lost my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.00037537558819167316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Can you tell me about why the account I have was charged an extra 1$ | {
"text": "Can you tell me about why the account I have was charged an extra 1$"
} | [
{
"label": "NEGATIVE",
"score": 0.9957866072654724
},
{
"label": "POSITIVE",
"score": 0.004213380627334118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How can I reset my PIN? | {
"text": "How can I reset my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992696642875671
},
{
"label": "POSITIVE",
"score": 0.0007303748861886561
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Please explain why my top-up didn't go through. | {
"text": "Please explain why my top-up didn't go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9900017976760864
},
{
"label": "POSITIVE",
"score": 0.009998143650591373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances. | {
"text": "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances."
} | [
{
"label": "NEGATIVE",
"score": 0.9870434403419495
},
{
"label": "POSITIVE",
"score": 0.012956487014889717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My card has an expiration date, will you send a new one automatically? | {
"text": "My card has an expiration date, will you send a new one automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.999471127986908
},
{
"label": "POSITIVE",
"score": 0.0005289118271321058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Account topping up bank transfers to my account assistance please? | {
"text": "Account topping up bank transfers to my account assistance please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9605911374092102
},
{
"label": "POSITIVE",
"score": 0.03940891847014427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
What is my password? | {
"text": "What is my password?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953502416610718
},
{
"label": "POSITIVE",
"score": 0.004649722017347813
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
i cannot seem to activate card | {
"text": "i cannot seem to activate card"
} | [
{
"label": "NEGATIVE",
"score": 0.9986005425453186
},
{
"label": "POSITIVE",
"score": 0.0013994274195283651
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
can i verify my identity i the app | {
"text": "can i verify my identity i the app"
} | [
{
"label": "NEGATIVE",
"score": 0.9711487293243408
},
{
"label": "POSITIVE",
"score": 0.028851233422756195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Can you tell me why I wasn't able to complete my transfer? | {
"text": "Can you tell me why I wasn't able to complete my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995974898338318
},
{
"label": "POSITIVE",
"score": 0.0004024790832772851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I need my card soon. | {
"text": "I need my card soon."
} | [
{
"label": "NEGATIVE",
"score": 0.9970369338989258
},
{
"label": "POSITIVE",
"score": 0.002963052596896887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I would like to get help from someone in your customer service department with assisting me with activating my card. | {
"text": "I would like to get help from someone in your customer service department with assisting me with activating my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9769935011863708
},
{
"label": "POSITIVE",
"score": 0.023006489500403404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow. | {
"text": "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow."
} | [
{
"label": "NEGATIVE",
"score": 0.9994879961013794
},
{
"label": "POSITIVE",
"score": 0.0005119428387843072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
what is the limit for top-ups? | {
"text": "what is the limit for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932725429534912
},
{
"label": "POSITIVE",
"score": 0.006727429106831551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What is your check-cashing policy? | {
"text": "What is your check-cashing policy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983487129211426
},
{
"label": "POSITIVE",
"score": 0.0016512805595993996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
How do i go about linking a new card? | {
"text": "How do i go about linking a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982976317405701
},
{
"label": "POSITIVE",
"score": 0.0017024072585627437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
For SEPA transfers, what kind of charge will be applied? | {
"text": "For SEPA transfers, what kind of charge will be applied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965794682502747
},
{
"label": "POSITIVE",
"score": 0.0034204742405563593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
What top up charges are there for US cards? | {
"text": "What top up charges are there for US cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963112473487854
},
{
"label": "POSITIVE",
"score": 0.003688797354698181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning. | {
"text": "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9961540102958679
},
{
"label": "POSITIVE",
"score": 0.003846024628728628
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I can't recognise this Direct Debit payment. | {
"text": "I can't recognise this Direct Debit payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9991558790206909
},
{
"label": "POSITIVE",
"score": 0.0008440766832791269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can my daughter make an account? | {
"text": "Can my daughter make an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981374740600586
},
{
"label": "POSITIVE",
"score": 0.0018624485237523913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them. | {
"text": "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them."
} | [
{
"label": "NEGATIVE",
"score": 0.998991072177887
},
{
"label": "POSITIVE",
"score": 0.0010089142015203834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Is this card available to United States Residents? | {
"text": "Is this card available to United States Residents?"
} | [
{
"label": "NEGATIVE",
"score": 0.9832047820091248
},
{
"label": "POSITIVE",
"score": 0.01679520308971405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I can't get a contactless payment to work. | {
"text": "I can't get a contactless payment to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9989293217658997
},
{
"label": "POSITIVE",
"score": 0.0010706655448302627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I had a payment reverted and would like to figure out why. | {
"text": "I had a payment reverted and would like to figure out why."
} | [
{
"label": "NEGATIVE",
"score": 0.9934764504432678
},
{
"label": "POSITIVE",
"score": 0.006523565389215946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Are there any limits if I use these virtual cards? | {
"text": "Are there any limits if I use these virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978411197662354
},
{
"label": "POSITIVE",
"score": 0.002158863702788949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Apple watch top up help, please? | {
"text": "Apple watch top up help, please?"
} | [
{
"label": "NEGATIVE",
"score": 0.14920873939990997
},
{
"label": "POSITIVE",
"score": 0.8507912755012512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why would my card payment be cancelled? | {
"text": "Why would my card payment be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988930821418762
},
{
"label": "POSITIVE",
"score": 0.0011069276370108128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I goofed up and used the wrong account. Please help. | {
"text": "I goofed up and used the wrong account. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9994115829467773
},
{
"label": "POSITIVE",
"score": 0.0005884677520953119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Are there any charges for top ups? | {
"text": "Are there any charges for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979915618896484
},
{
"label": "POSITIVE",
"score": 0.0020084669813513756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Explain why a card payment would be cancelled? | {
"text": "Explain why a card payment would be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986748695373535
},
{
"label": "POSITIVE",
"score": 0.0013251794734969735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What are the acceptable currencies for adding funds? | {
"text": "What are the acceptable currencies for adding funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964801669120789
},
{
"label": "POSITIVE",
"score": 0.003519840305671096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Apple pay is not accepting my American Express card, can you assist me with this problem? | {
"text": "Apple pay is not accepting my American Express card, can you assist me with this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996556043624878
},
{
"label": "POSITIVE",
"score": 0.0003443551540840417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Could you tell me the fiat currencies that you work with? | {
"text": "Could you tell me the fiat currencies that you work with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973037242889404
},
{
"label": "POSITIVE",
"score": 0.002696223556995392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How do I active this card? | {
"text": "How do I active this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974265694618225
},
{
"label": "POSITIVE",
"score": 0.002573351375758648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How do I deactivate a stolen card? | {
"text": "How do I deactivate a stolen card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993903636932373
},
{
"label": "POSITIVE",
"score": 0.0006095977150835097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
My card payment's cancelled | {
"text": "My card payment's cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9994933605194092
},
{
"label": "POSITIVE",
"score": 0.000506603333633393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I am seeing unathorized transactions in the app, on my account. | {
"text": "I am seeing unathorized transactions in the app, on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9952926635742188
},
{
"label": "POSITIVE",
"score": 0.0047073219902813435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I thought transfers were free. Why was I charged to transfer? | {
"text": "I thought transfers were free. Why was I charged to transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977419376373291
},
{
"label": "POSITIVE",
"score": 0.002258033026009798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Can you tell me why I haven't received my new card yet? | {
"text": "Can you tell me why I haven't received my new card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994810223579407
},
{
"label": "POSITIVE",
"score": 0.0005189524963498116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
My money transaction can't be seen by the person I sent it to | {
"text": "My money transaction can't be seen by the person I sent it to"
} | [
{
"label": "NEGATIVE",
"score": 0.9911494255065918
},
{
"label": "POSITIVE",
"score": 0.00885058380663395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My payment has been returned. | {
"text": "My payment has been returned."
} | [
{
"label": "NEGATIVE",
"score": 0.9778832197189331
},
{
"label": "POSITIVE",
"score": 0.022116784006357193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
When will my transfer move from pending to confirmed? | {
"text": "When will my transfer move from pending to confirmed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970002770423889
},
{
"label": "POSITIVE",
"score": 0.002999658929184079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I need to add my new address now that I've moved. | {
"text": "I need to add my new address now that I've moved."
} | [
{
"label": "NEGATIVE",
"score": 0.998601496219635
},
{
"label": "POSITIVE",
"score": 0.0013984882971271873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How do I transfer cash my into my account? | {
"text": "How do I transfer cash my into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987527132034302
},
{
"label": "POSITIVE",
"score": 0.0012472739908844233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I purchases several items today. Why are they still showing pending? | {
"text": "I purchases several items today. Why are they still showing pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9807213544845581
},
{
"label": "POSITIVE",
"score": 0.019278641790151596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
So, the card PIN? | {
"text": "So, the card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968679547309875
},
{
"label": "POSITIVE",
"score": 0.0031320699490606785
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I made a purchase but the exchange rate is wrong? | {
"text": "I made a purchase but the exchange rate is wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993661046028137
},
{
"label": "POSITIVE",
"score": 0.0006338623352348804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined. | {
"text": "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9907885193824768
},
{
"label": "POSITIVE",
"score": 0.009211449883878231
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I am missing my refund. | {
"text": "I am missing my refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9997578263282776
},
{
"label": "POSITIVE",
"score": 0.0002422305551590398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I tried entering my pin several times incorrectly. Why isn't my pin working? | {
"text": "I tried entering my pin several times incorrectly. Why isn't my pin working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994750618934631
},
{
"label": "POSITIVE",
"score": 0.0005250126123428345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Which countries are you in? | {
"text": "Which countries are you in?"
} | [
{
"label": "NEGATIVE",
"score": 0.8088276386260986
},
{
"label": "POSITIVE",
"score": 0.19117237627506256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What is the price for a physical card? | {
"text": "What is the price for a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9911614656448364
},
{
"label": "POSITIVE",
"score": 0.008838550187647343
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why am I being charged again? | {
"text": "Why am I being charged again?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937611222267151
},
{
"label": "POSITIVE",
"score": 0.006238920148462057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why can't I take cash out of the ATM? | {
"text": "Why can't I take cash out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978949427604675
},
{
"label": "POSITIVE",
"score": 0.0021050770301371813
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I tried to get funds in hard cash but it was rejected! | {
"text": "I tried to get funds in hard cash but it was rejected!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991733431816101
},
{
"label": "POSITIVE",
"score": 0.0008265725919045508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My card payment has the wrong exchange rate | {
"text": "My card payment has the wrong exchange rate"
} | [
{
"label": "NEGATIVE",
"score": 0.9995636343955994
},
{
"label": "POSITIVE",
"score": 0.0004363252082839608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What types of foreign money can be used with this service.? | {
"text": "What types of foreign money can be used with this service.?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982859492301941
},
{
"label": "POSITIVE",
"score": 0.0017140844138339162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
My statement shows different transaction times. | {
"text": "My statement shows different transaction times."
} | [
{
"label": "NEGATIVE",
"score": 0.7329569458961487
},
{
"label": "POSITIVE",
"score": 0.26704302430152893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How long do I need to wait to see an update after I make a bank transfer? | {
"text": "How long do I need to wait to see an update after I make a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991462230682373
},
{
"label": "POSITIVE",
"score": 0.0008537437533959746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What should I do if I think someone is using my card without my permission? | {
"text": "What should I do if I think someone is using my card without my permission?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996159076690674
},
{
"label": "POSITIVE",
"score": 0.0003840348217636347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
My new card has not been delivered to my home yet. What is going on? | {
"text": "My new card has not been delivered to my home yet. What is going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992104768753052
},
{
"label": "POSITIVE",
"score": 0.000789520563557744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I think my top up has been reverted | {
"text": "I think my top up has been reverted"
} | [
{
"label": "NEGATIVE",
"score": 0.9978699684143066
},
{
"label": "POSITIVE",
"score": 0.0021299903746694326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
how much does it cost to add money to my card | {
"text": "how much does it cost to add money to my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9973511695861816
},
{
"label": "POSITIVE",
"score": 0.0026487756986171007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I want some extra physical cards. | {
"text": "I want some extra physical cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9907982349395752
},
{
"label": "POSITIVE",
"score": 0.009201828390359879
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I did a transfer and was charged a fee that I shouldn't have been! | {
"text": "I did a transfer and was charged a fee that I shouldn't have been!"
} | [
{
"label": "NEGATIVE",
"score": 0.9789531230926514
},
{
"label": "POSITIVE",
"score": 0.021046914160251617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Exchange rate on a purchase was incorrect | {
"text": "Exchange rate on a purchase was incorrect"
} | [
{
"label": "NEGATIVE",
"score": 0.9991208910942078
},
{
"label": "POSITIVE",
"score": 0.000879166298545897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I want a refund on the things i bought | {
"text": "I want a refund on the things i bought"
} | [
{
"label": "NEGATIVE",
"score": 0.9969555139541626
},
{
"label": "POSITIVE",
"score": 0.0030445244628936052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Will I see the transfer in my account within the week? | {
"text": "Will I see the transfer in my account within the week?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941281080245972
},
{
"label": "POSITIVE",
"score": 0.0058719259686768055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount. | {
"text": "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount."
} | [
{
"label": "NEGATIVE",
"score": 0.9892376661300659
},
{
"label": "POSITIVE",
"score": 0.010762304067611694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can you tell me why a cheque deposit isn't showing in my balance? | {
"text": "Can you tell me why a cheque deposit isn't showing in my balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995120763778687
},
{
"label": "POSITIVE",
"score": 0.0004879157058894634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Where can I get a card in the EU? | {
"text": "Where can I get a card in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988113641738892
},
{
"label": "POSITIVE",
"score": 0.0011886423453688622
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
A payment shows up on the app that I never made. | {
"text": "A payment shows up on the app that I never made."
} | [
{
"label": "NEGATIVE",
"score": 0.9794170260429382
},
{
"label": "POSITIVE",
"score": 0.020582983270287514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I can't see all the refunds in my statement | {
"text": "I can't see all the refunds in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9983792304992676
},
{
"label": "POSITIVE",
"score": 0.0016208121087402105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Is there a reason why a recipient might not see my money transaction | {
"text": "Is there a reason why a recipient might not see my money transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9992897510528564
},
{
"label": "POSITIVE",
"score": 0.0007101936498656869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this. | {
"text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this."
} | [
{
"label": "NEGATIVE",
"score": 0.9958170056343079
},
{
"label": "POSITIVE",
"score": 0.0041829547844827175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I could not transfer funds to a beneficiary; is there a problem with your software? | {
"text": "I could not transfer funds to a beneficiary; is there a problem with your software?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375365726649761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why has my deposit in the ATM not cleared yet? | {
"text": "Why has my deposit in the ATM not cleared yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994331002235413
},
{
"label": "POSITIVE",
"score": 0.0005669330712407827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How do I go about ordering a new bank card? | {
"text": "How do I go about ordering a new bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988330006599426
},
{
"label": "POSITIVE",
"score": 0.0011670514941215515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
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