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1 value
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1 class
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metrics
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I topped up but the app denied it
{ "text": "I topped up but the app denied it" }
[ { "label": "NEGATIVE", "score": 0.9904125332832336 }, { "label": "POSITIVE", "score": 0.009587458334863186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Should I be seeing a fee applied for my money transfer?
{ "text": "Should I be seeing a fee applied for my money transfer?" }
[ { "label": "NEGATIVE", "score": 0.9992339611053467 }, { "label": "POSITIVE", "score": 0.0007659948896616697 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
My funds are not transferring to my bank. Why is this not working?
{ "text": "My funds are not transferring to my bank. Why is this not working?" }
[ { "label": "NEGATIVE", "score": 0.9993364214897156 }, { "label": "POSITIVE", "score": 0.0006636094767600298 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.
{ "text": "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check." }
[ { "label": "NEGATIVE", "score": 0.9879915118217468 }, { "label": "POSITIVE", "score": 0.012008555233478546 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
After a transfer, I see an extra fee. Why?
{ "text": "After a transfer, I see an extra fee. Why?" }
[ { "label": "NEGATIVE", "score": 0.9951413869857788 }, { "label": "POSITIVE", "score": 0.004858634900301695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Do you charge for sending out more cards?
{ "text": "Do you charge for sending out more cards?" }
[ { "label": "NEGATIVE", "score": 0.9938966631889343 }, { "label": "POSITIVE", "score": 0.006103332620114088 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I think I lost my phone. Is there a way to prevent anyone from getting into my account on it?
{ "text": "I think I lost my phone. Is there a way to prevent anyone from getting into my account on it?" }
[ { "label": "NEGATIVE", "score": 0.9997212290763855 }, { "label": "POSITIVE", "score": 0.0002787491830531508 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
I need quickly transfer something from China. About how long will it take?
{ "text": "I need quickly transfer something from China. About how long will it take?" }
[ { "label": "NEGATIVE", "score": 0.9994472861289978 }, { "label": "POSITIVE", "score": 0.0005527132889255881 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Why cant I transfer to my account?
{ "text": "Why cant I transfer to my account?" }
[ { "label": "NEGATIVE", "score": 0.998421311378479 }, { "label": "POSITIVE", "score": 0.0015786595176905394 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Please help me delete this account.
{ "text": "Please help me delete this account." }
[ { "label": "NEGATIVE", "score": 0.9995076656341553 }, { "label": "POSITIVE", "score": 0.000492377788759768 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
It kept my cash
{ "text": "It kept my cash" }
[ { "label": "NEGATIVE", "score": 0.010704971849918365 }, { "label": "POSITIVE", "score": 0.9892949461936951 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
{ "text": "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?" }
[ { "label": "NEGATIVE", "score": 0.9996521472930908 }, { "label": "POSITIVE", "score": 0.0003478516300674528 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
How do I modify my details?
{ "text": "How do I modify my details?" }
[ { "label": "NEGATIVE", "score": 0.9993799924850464 }, { "label": "POSITIVE", "score": 0.0006199468043632805 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
Why didn;t my payment work
{ "text": "Why didn;t my payment work" }
[ { "label": "NEGATIVE", "score": 0.9992026686668396 }, { "label": "POSITIVE", "score": 0.0007973311003297567 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I can't find the PIN.
{ "text": "I can't find the PIN." }
[ { "label": "NEGATIVE", "score": 0.9995200634002686 }, { "label": "POSITIVE", "score": 0.0004799137241207063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
I got a €1 extra fee in my statement
{ "text": "I got a €1 extra fee in my statement" }
[ { "label": "NEGATIVE", "score": 0.9055406451225281 }, { "label": "POSITIVE", "score": 0.09445932507514954 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How long will my transfer stay pending?
{ "text": "How long will my transfer stay pending?" }
[ { "label": "NEGATIVE", "score": 0.9979429841041565 }, { "label": "POSITIVE", "score": 0.0020570289343595505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
After I attempted a transfer, it failed.
{ "text": "After I attempted a transfer, it failed." }
[ { "label": "NEGATIVE", "score": 0.9996837377548218 }, { "label": "POSITIVE", "score": 0.00031633678008802235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I am angry that I got charged for using my card.
{ "text": "I am angry that I got charged for using my card." }
[ { "label": "NEGATIVE", "score": 0.9995163679122925 }, { "label": "POSITIVE", "score": 0.0004836183215957135 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Online banking is not showing my cheque or cash deposit so the balance is incorrect.
{ "text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect." }
[ { "label": "NEGATIVE", "score": 0.9993195533752441 }, { "label": "POSITIVE", "score": 0.0006804450531490147 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
help, lost my card
{ "text": "help, lost my card" }
[ { "label": "NEGATIVE", "score": 0.9996246099472046 }, { "label": "POSITIVE", "score": 0.00037537558819167316 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Can you tell me about why the account I have was charged an extra 1$
{ "text": "Can you tell me about why the account I have was charged an extra 1$" }
[ { "label": "NEGATIVE", "score": 0.9957866072654724 }, { "label": "POSITIVE", "score": 0.004213380627334118 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How can I reset my PIN?
{ "text": "How can I reset my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9992696642875671 }, { "label": "POSITIVE", "score": 0.0007303748861886561 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Please explain why my top-up didn't go through.
{ "text": "Please explain why my top-up didn't go through." }
[ { "label": "NEGATIVE", "score": 0.9900017976760864 }, { "label": "POSITIVE", "score": 0.009998143650591373 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.
{ "text": "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances." }
[ { "label": "NEGATIVE", "score": 0.9870434403419495 }, { "label": "POSITIVE", "score": 0.012956487014889717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
My card has an expiration date, will you send a new one automatically?
{ "text": "My card has an expiration date, will you send a new one automatically?" }
[ { "label": "NEGATIVE", "score": 0.999471127986908 }, { "label": "POSITIVE", "score": 0.0005289118271321058 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Account topping up bank transfers to my account assistance please?
{ "text": "Account topping up bank transfers to my account assistance please?" }
[ { "label": "NEGATIVE", "score": 0.9605911374092102 }, { "label": "POSITIVE", "score": 0.03940891847014427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
What is my password?
{ "text": "What is my password?" }
[ { "label": "NEGATIVE", "score": 0.9953502416610718 }, { "label": "POSITIVE", "score": 0.004649722017347813 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
i cannot seem to activate card
{ "text": "i cannot seem to activate card" }
[ { "label": "NEGATIVE", "score": 0.9986005425453186 }, { "label": "POSITIVE", "score": 0.0013994274195283651 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
can i verify my identity i the app
{ "text": "can i verify my identity i the app" }
[ { "label": "NEGATIVE", "score": 0.9711487293243408 }, { "label": "POSITIVE", "score": 0.028851233422756195 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
Can you tell me why I wasn't able to complete my transfer?
{ "text": "Can you tell me why I wasn't able to complete my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9995974898338318 }, { "label": "POSITIVE", "score": 0.0004024790832772851 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I need my card soon.
{ "text": "I need my card soon." }
[ { "label": "NEGATIVE", "score": 0.9970369338989258 }, { "label": "POSITIVE", "score": 0.002963052596896887 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
I would like to get help from someone in your customer service department with assisting me with activating my card.
{ "text": "I would like to get help from someone in your customer service department with assisting me with activating my card." }
[ { "label": "NEGATIVE", "score": 0.9769935011863708 }, { "label": "POSITIVE", "score": 0.023006489500403404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.
{ "text": "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow." }
[ { "label": "NEGATIVE", "score": 0.9994879961013794 }, { "label": "POSITIVE", "score": 0.0005119428387843072 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
what is the limit for top-ups?
{ "text": "what is the limit for top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9932725429534912 }, { "label": "POSITIVE", "score": 0.006727429106831551 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
What is your check-cashing policy?
{ "text": "What is your check-cashing policy?" }
[ { "label": "NEGATIVE", "score": 0.9983487129211426 }, { "label": "POSITIVE", "score": 0.0016512805595993996 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
How do i go about linking a new card?
{ "text": "How do i go about linking a new card?" }
[ { "label": "NEGATIVE", "score": 0.9982976317405701 }, { "label": "POSITIVE", "score": 0.0017024072585627437 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
For SEPA transfers, what kind of charge will be applied?
{ "text": "For SEPA transfers, what kind of charge will be applied?" }
[ { "label": "NEGATIVE", "score": 0.9965794682502747 }, { "label": "POSITIVE", "score": 0.0034204742405563593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
What top up charges are there for US cards?
{ "text": "What top up charges are there for US cards?" }
[ { "label": "NEGATIVE", "score": 0.9963112473487854 }, { "label": "POSITIVE", "score": 0.003688797354698181 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.
{ "text": "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning." }
[ { "label": "NEGATIVE", "score": 0.9961540102958679 }, { "label": "POSITIVE", "score": 0.003846024628728628 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I can't recognise this Direct Debit payment.
{ "text": "I can't recognise this Direct Debit payment." }
[ { "label": "NEGATIVE", "score": 0.9991558790206909 }, { "label": "POSITIVE", "score": 0.0008440766832791269 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Can my daughter make an account?
{ "text": "Can my daughter make an account?" }
[ { "label": "NEGATIVE", "score": 0.9981374740600586 }, { "label": "POSITIVE", "score": 0.0018624485237523913 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.
{ "text": "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them." }
[ { "label": "NEGATIVE", "score": 0.998991072177887 }, { "label": "POSITIVE", "score": 0.0010089142015203834 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Is this card available to United States Residents?
{ "text": "Is this card available to United States Residents?" }
[ { "label": "NEGATIVE", "score": 0.9832047820091248 }, { "label": "POSITIVE", "score": 0.01679520308971405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I can't get a contactless payment to work.
{ "text": "I can't get a contactless payment to work." }
[ { "label": "NEGATIVE", "score": 0.9989293217658997 }, { "label": "POSITIVE", "score": 0.0010706655448302627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
I had a payment reverted and would like to figure out why.
{ "text": "I had a payment reverted and would like to figure out why." }
[ { "label": "NEGATIVE", "score": 0.9934764504432678 }, { "label": "POSITIVE", "score": 0.006523565389215946 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Are there any limits if I use these virtual cards?
{ "text": "Are there any limits if I use these virtual cards?" }
[ { "label": "NEGATIVE", "score": 0.9978411197662354 }, { "label": "POSITIVE", "score": 0.002158863702788949 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Apple watch top up help, please?
{ "text": "Apple watch top up help, please?" }
[ { "label": "NEGATIVE", "score": 0.14920873939990997 }, { "label": "POSITIVE", "score": 0.8507912755012512 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Why would my card payment be cancelled?
{ "text": "Why would my card payment be cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9988930821418762 }, { "label": "POSITIVE", "score": 0.0011069276370108128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I goofed up and used the wrong account. Please help.
{ "text": "I goofed up and used the wrong account. Please help." }
[ { "label": "NEGATIVE", "score": 0.9994115829467773 }, { "label": "POSITIVE", "score": 0.0005884677520953119 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Are there any charges for top ups?
{ "text": "Are there any charges for top ups?" }
[ { "label": "NEGATIVE", "score": 0.9979915618896484 }, { "label": "POSITIVE", "score": 0.0020084669813513756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Explain why a card payment would be cancelled?
{ "text": "Explain why a card payment would be cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9986748695373535 }, { "label": "POSITIVE", "score": 0.0013251794734969735 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
What are the acceptable currencies for adding funds?
{ "text": "What are the acceptable currencies for adding funds?" }
[ { "label": "NEGATIVE", "score": 0.9964801669120789 }, { "label": "POSITIVE", "score": 0.003519840305671096 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Apple pay is not accepting my American Express card, can you assist me with this problem?
{ "text": "Apple pay is not accepting my American Express card, can you assist me with this problem?" }
[ { "label": "NEGATIVE", "score": 0.9996556043624878 }, { "label": "POSITIVE", "score": 0.0003443551540840417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Could you tell me the fiat currencies that you work with?
{ "text": "Could you tell me the fiat currencies that you work with?" }
[ { "label": "NEGATIVE", "score": 0.9973037242889404 }, { "label": "POSITIVE", "score": 0.002696223556995392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
How do I active this card?
{ "text": "How do I active this card?" }
[ { "label": "NEGATIVE", "score": 0.9974265694618225 }, { "label": "POSITIVE", "score": 0.002573351375758648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
How do I deactivate a stolen card?
{ "text": "How do I deactivate a stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9993903636932373 }, { "label": "POSITIVE", "score": 0.0006095977150835097 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
My card payment's cancelled
{ "text": "My card payment's cancelled" }
[ { "label": "NEGATIVE", "score": 0.9994933605194092 }, { "label": "POSITIVE", "score": 0.000506603333633393 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I am seeing unathorized transactions in the app, on my account.
{ "text": "I am seeing unathorized transactions in the app, on my account." }
[ { "label": "NEGATIVE", "score": 0.9952926635742188 }, { "label": "POSITIVE", "score": 0.0047073219902813435 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I thought transfers were free. Why was I charged to transfer?
{ "text": "I thought transfers were free. Why was I charged to transfer?" }
[ { "label": "NEGATIVE", "score": 0.9977419376373291 }, { "label": "POSITIVE", "score": 0.002258033026009798 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Can you tell me why I haven't received my new card yet?
{ "text": "Can you tell me why I haven't received my new card yet?" }
[ { "label": "NEGATIVE", "score": 0.9994810223579407 }, { "label": "POSITIVE", "score": 0.0005189524963498116 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
My money transaction can't be seen by the person I sent it to
{ "text": "My money transaction can't be seen by the person I sent it to" }
[ { "label": "NEGATIVE", "score": 0.9911494255065918 }, { "label": "POSITIVE", "score": 0.00885058380663395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
My payment has been returned.
{ "text": "My payment has been returned." }
[ { "label": "NEGATIVE", "score": 0.9778832197189331 }, { "label": "POSITIVE", "score": 0.022116784006357193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
When will my transfer move from pending to confirmed?
{ "text": "When will my transfer move from pending to confirmed?" }
[ { "label": "NEGATIVE", "score": 0.9970002770423889 }, { "label": "POSITIVE", "score": 0.002999658929184079 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I need to add my new address now that I've moved.
{ "text": "I need to add my new address now that I've moved." }
[ { "label": "NEGATIVE", "score": 0.998601496219635 }, { "label": "POSITIVE", "score": 0.0013984882971271873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
How do I transfer cash my into my account?
{ "text": "How do I transfer cash my into my account?" }
[ { "label": "NEGATIVE", "score": 0.9987527132034302 }, { "label": "POSITIVE", "score": 0.0012472739908844233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
I purchases several items today. Why are they still showing pending?
{ "text": "I purchases several items today. Why are they still showing pending?" }
[ { "label": "NEGATIVE", "score": 0.9807213544845581 }, { "label": "POSITIVE", "score": 0.019278641790151596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
So, the card PIN?
{ "text": "So, the card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9968679547309875 }, { "label": "POSITIVE", "score": 0.0031320699490606785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
I made a purchase but the exchange rate is wrong?
{ "text": "I made a purchase but the exchange rate is wrong?" }
[ { "label": "NEGATIVE", "score": 0.9993661046028137 }, { "label": "POSITIVE", "score": 0.0006338623352348804 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
{ "text": "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined." }
[ { "label": "NEGATIVE", "score": 0.9907885193824768 }, { "label": "POSITIVE", "score": 0.009211449883878231 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I am missing my refund.
{ "text": "I am missing my refund." }
[ { "label": "NEGATIVE", "score": 0.9997578263282776 }, { "label": "POSITIVE", "score": 0.0002422305551590398 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I tried entering my pin several times incorrectly. Why isn't my pin working?
{ "text": "I tried entering my pin several times incorrectly. Why isn't my pin working?" }
[ { "label": "NEGATIVE", "score": 0.9994750618934631 }, { "label": "POSITIVE", "score": 0.0005250126123428345 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Which countries are you in?
{ "text": "Which countries are you in?" }
[ { "label": "NEGATIVE", "score": 0.8088276386260986 }, { "label": "POSITIVE", "score": 0.19117237627506256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
What is the price for a physical card?
{ "text": "What is the price for a physical card?" }
[ { "label": "NEGATIVE", "score": 0.9911614656448364 }, { "label": "POSITIVE", "score": 0.008838550187647343 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Why am I being charged again?
{ "text": "Why am I being charged again?" }
[ { "label": "NEGATIVE", "score": 0.9937611222267151 }, { "label": "POSITIVE", "score": 0.006238920148462057 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Why can't I take cash out of the ATM?
{ "text": "Why can't I take cash out of the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9978949427604675 }, { "label": "POSITIVE", "score": 0.0021050770301371813 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I tried to get funds in hard cash but it was rejected!
{ "text": "I tried to get funds in hard cash but it was rejected!" }
[ { "label": "NEGATIVE", "score": 0.9991733431816101 }, { "label": "POSITIVE", "score": 0.0008265725919045508 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
My card payment has the wrong exchange rate
{ "text": "My card payment has the wrong exchange rate" }
[ { "label": "NEGATIVE", "score": 0.9995636343955994 }, { "label": "POSITIVE", "score": 0.0004363252082839608 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
What types of foreign money can be used with this service.?
{ "text": "What types of foreign money can be used with this service.?" }
[ { "label": "NEGATIVE", "score": 0.9982859492301941 }, { "label": "POSITIVE", "score": 0.0017140844138339162 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
My statement shows different transaction times.
{ "text": "My statement shows different transaction times." }
[ { "label": "NEGATIVE", "score": 0.7329569458961487 }, { "label": "POSITIVE", "score": 0.26704302430152893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
How long do I need to wait to see an update after I make a bank transfer?
{ "text": "How long do I need to wait to see an update after I make a bank transfer?" }
[ { "label": "NEGATIVE", "score": 0.9991462230682373 }, { "label": "POSITIVE", "score": 0.0008537437533959746 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
What should I do if I think someone is using my card without my permission?
{ "text": "What should I do if I think someone is using my card without my permission?" }
[ { "label": "NEGATIVE", "score": 0.9996159076690674 }, { "label": "POSITIVE", "score": 0.0003840348217636347 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
My new card has not been delivered to my home yet. What is going on?
{ "text": "My new card has not been delivered to my home yet. What is going on?" }
[ { "label": "NEGATIVE", "score": 0.9992104768753052 }, { "label": "POSITIVE", "score": 0.000789520563557744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I think my top up has been reverted
{ "text": "I think my top up has been reverted" }
[ { "label": "NEGATIVE", "score": 0.9978699684143066 }, { "label": "POSITIVE", "score": 0.0021299903746694326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
how much does it cost to add money to my card
{ "text": "how much does it cost to add money to my card" }
[ { "label": "NEGATIVE", "score": 0.9973511695861816 }, { "label": "POSITIVE", "score": 0.0026487756986171007 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I want some extra physical cards.
{ "text": "I want some extra physical cards." }
[ { "label": "NEGATIVE", "score": 0.9907982349395752 }, { "label": "POSITIVE", "score": 0.009201828390359879 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I did a transfer and was charged a fee that I shouldn't have been!
{ "text": "I did a transfer and was charged a fee that I shouldn't have been!" }
[ { "label": "NEGATIVE", "score": 0.9789531230926514 }, { "label": "POSITIVE", "score": 0.021046914160251617 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Exchange rate on a purchase was incorrect
{ "text": "Exchange rate on a purchase was incorrect" }
[ { "label": "NEGATIVE", "score": 0.9991208910942078 }, { "label": "POSITIVE", "score": 0.000879166298545897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I want a refund on the things i bought
{ "text": "I want a refund on the things i bought" }
[ { "label": "NEGATIVE", "score": 0.9969555139541626 }, { "label": "POSITIVE", "score": 0.0030445244628936052 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Will I see the transfer in my account within the week?
{ "text": "Will I see the transfer in my account within the week?" }
[ { "label": "NEGATIVE", "score": 0.9941281080245972 }, { "label": "POSITIVE", "score": 0.0058719259686768055 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.
{ "text": "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount." }
[ { "label": "NEGATIVE", "score": 0.9892376661300659 }, { "label": "POSITIVE", "score": 0.010762304067611694 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Can you tell me why a cheque deposit isn't showing in my balance?
{ "text": "Can you tell me why a cheque deposit isn't showing in my balance?" }
[ { "label": "NEGATIVE", "score": 0.9995120763778687 }, { "label": "POSITIVE", "score": 0.0004879157058894634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Where can I get a card in the EU?
{ "text": "Where can I get a card in the EU?" }
[ { "label": "NEGATIVE", "score": 0.9988113641738892 }, { "label": "POSITIVE", "score": 0.0011886423453688622 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
A payment shows up on the app that I never made.
{ "text": "A payment shows up on the app that I never made." }
[ { "label": "NEGATIVE", "score": 0.9794170260429382 }, { "label": "POSITIVE", "score": 0.020582983270287514 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I can't see all the refunds in my statement
{ "text": "I can't see all the refunds in my statement" }
[ { "label": "NEGATIVE", "score": 0.9983792304992676 }, { "label": "POSITIVE", "score": 0.0016208121087402105 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Is there a reason why a recipient might not see my money transaction
{ "text": "Is there a reason why a recipient might not see my money transaction" }
[ { "label": "NEGATIVE", "score": 0.9992897510528564 }, { "label": "POSITIVE", "score": 0.0007101936498656869 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.
{ "text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this." }
[ { "label": "NEGATIVE", "score": 0.9958170056343079 }, { "label": "POSITIVE", "score": 0.0041829547844827175 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
I could not transfer funds to a beneficiary; is there a problem with your software?
{ "text": "I could not transfer funds to a beneficiary; is there a problem with your software?" }
[ { "label": "NEGATIVE", "score": 0.9994624257087708 }, { "label": "POSITIVE", "score": 0.0005375365726649761 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Why has my deposit in the ATM not cleared yet?
{ "text": "Why has my deposit in the ATM not cleared yet?" }
[ { "label": "NEGATIVE", "score": 0.9994331002235413 }, { "label": "POSITIVE", "score": 0.0005669330712407827 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
How do I go about ordering a new bank card?
{ "text": "How do I go about ordering a new bank card?" }
[ { "label": "NEGATIVE", "score": 0.9988330006599426 }, { "label": "POSITIVE", "score": 0.0011670514941215515 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null