text
stringlengths 13
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dict | prediction
listlengths 2
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null | vectors
null | multi_label
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dict | status
stringclasses 1
value | event_timestamp
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
What are the reasons to be charged a fee on card payments? | {
"text": "What are the reasons to be charged a fee on card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977194666862488
},
{
"label": "POSITIVE",
"score": 0.0022804844193160534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 52845b89-0a89-472c-8a99-1a70635627d9 | {
"category": 15
} | Default | "2024-07-11T03:00:46.253320" | null |
I need clarity on why my card is not working. | {
"text": "I need clarity on why my card is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.999530553817749
},
{
"label": "POSITIVE",
"score": 0.0004694054077845067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | e5750d7f-760e-4105-b1bd-f529872753ba | {
"category": 14
} | Default | "2024-07-11T03:00:46.253725" | null |
Why was I charged an additional $1? | {
"text": "Why was I charged an additional $1?"
} | [
{
"label": "NEGATIVE",
"score": 0.997938334941864
},
{
"label": "POSITIVE",
"score": 0.0020616967231035233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 4e1e35d1-c77e-4ef0-b8b6-b73655d35bbf | {
"category": 34
} | Default | "2024-07-11T03:00:46.254269" | null |
atm refused to give me money | {
"text": "atm refused to give me money"
} | [
{
"label": "NEGATIVE",
"score": 0.9970324039459229
},
{
"label": "POSITIVE",
"score": 0.00296764331869781
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 9cd04a23-ed6f-4812-87c1-f69d0a9f28d5 | {
"category": 26
} | Default | "2024-07-11T03:00:46.254780" | null |
Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem? | {
"text": "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996569156646729
},
{
"label": "POSITIVE",
"score": 0.000343076215358451
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 0d79eee7-c411-40b1-9a2d-4def6b401058 | {
"category": 25
} | Default | "2024-07-11T03:00:46.255430" | null |
Can you tell me where to find top up by cash deposit? | {
"text": "Can you tell me where to find top up by cash deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986621141433716
},
{
"label": "POSITIVE",
"score": 0.001337921479716897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 0891df61-d952-4cfd-916a-fa0e7d47ad13 | {
"category": 58
} | Default | "2024-07-11T03:00:46.255918" | null |
What types of cards and money do you accept? | {
"text": "What types of cards and money do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.9859218001365662
},
{
"label": "POSITIVE",
"score": 0.014078252948820591
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 748b45f8-f66b-4001-974a-a2795a0cf70b | {
"category": 54
} | Default | "2024-07-11T03:00:46.256374" | null |
How do I get my card out of the ATM? | {
"text": "How do I get my card out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989812970161438
},
{
"label": "POSITIVE",
"score": 0.0010186313884332776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 2b3cfced-d0bc-48f9-8099-5bd2744cd669 | {
"category": 18
} | Default | "2024-07-11T03:00:46.256809" | null |
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong? | {
"text": "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.999616265296936
},
{
"label": "POSITIVE",
"score": 0.0003837019903585315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 28712c0a-6dee-4cbf-8804-ef1d622448f4 | {
"category": 7
} | Default | "2024-07-11T03:00:46.257250" | null |
Help me find the transfer that I did. | {
"text": "Help me find the transfer that I did."
} | [
{
"label": "NEGATIVE",
"score": 0.9903184175491333
},
{
"label": "POSITIVE",
"score": 0.009681593626737595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 765c1d8a-df7b-40da-991c-620dcc6d0383 | {
"category": 5
} | Default | "2024-07-11T03:00:46.257707" | null |
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent. | {
"text": "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent."
} | [
{
"label": "NEGATIVE",
"score": 0.9885862469673157
},
{
"label": "POSITIVE",
"score": 0.011413803324103355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 74241f41-d422-4eda-8f4b-7b9ac89cb861 | {
"category": 52
} | Default | "2024-07-11T03:00:46.258215" | null |
I think I was charged by mistake on my debit statement. | {
"text": "I think I was charged by mistake on my debit statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9996531009674072
},
{
"label": "POSITIVE",
"score": 0.00034694085479713976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 478963a4-fc37-4399-9d98-e275288e5066 | {
"category": 28
} | Default | "2024-07-11T03:00:46.258688" | null |
who can put money in my account? | {
"text": "who can put money in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993234872817993
},
{
"label": "POSITIVE",
"score": 0.0006765201687812805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 2d4b27ec-d10c-4461-8fae-7c63bfa061e6 | {
"category": 70
} | Default | "2024-07-11T03:00:46.259080" | null |
How long does a transfer take? | {
"text": "How long does a transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977796673774719
},
{
"label": "POSITIVE",
"score": 0.0022203701082617044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 381ba1c0-4ece-46a4-8cda-cfc3b307d467 | {
"category": 48
} | Default | "2024-07-11T03:00:46.259940" | null |
A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible? | {
"text": "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991480112075806
},
{
"label": "POSITIVE",
"score": 0.0008519839611835778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | f37e0e34-9bb4-4ffa-978e-48b914e566dd | {
"category": 20
} | Default | "2024-07-11T03:00:46.260387" | null |
The exchange rate looks wrong on a holiday purchase | {
"text": "The exchange rate looks wrong on a holiday purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9994460940361023
},
{
"label": "POSITIVE",
"score": 0.0005539009580388665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 4db6ff6d-a020-43b8-8040-5010d1226ae5 | {
"category": 17
} | Default | "2024-07-11T03:00:46.260796" | null |
There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card? | {
"text": "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994996786117554
},
{
"label": "POSITIVE",
"score": 0.0005003606784157455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 27179351-6326-4406-801e-0de35b89375c | {
"category": 16
} | Default | "2024-07-11T03:00:46.261192" | null |
What do I do when a charge has been made that I did not make? | {
"text": "What do I do when a charge has been made that I did not make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928378462791443
},
{
"label": "POSITIVE",
"score": 0.007162218913435936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 87b9a67d-30db-4fc0-9132-9f90ded3c555 | {
"category": 20
} | Default | "2024-07-11T03:00:46.261601" | null |
Where can I find my card PIN? | {
"text": "Where can I find my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992026686668396
},
{
"label": "POSITIVE",
"score": 0.000797297980170697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 9998df6f-ef02-45f8-bc06-d31836535576 | {
"category": 38
} | Default | "2024-07-11T03:00:46.262018" | null |
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem? | {
"text": "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986485838890076
},
{
"label": "POSITIVE",
"score": 0.0013514594174921513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | e578d863-616a-4445-8b38-b03b67954d0d | {
"category": 7
} | Default | "2024-07-11T03:00:46.262453" | null |
Will you work with any fiat currencies? | {
"text": "Will you work with any fiat currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958123564720154
},
{
"label": "POSITIVE",
"score": 0.004187625367194414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 7b68c6f3-13d4-485e-a32c-d1484b4db705 | {
"category": 36
} | Default | "2024-07-11T03:00:46.262972" | null |
When will it get delivered? | {
"text": "When will it get delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981631636619568
},
{
"label": "POSITIVE",
"score": 0.0018368327291682363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | ee0127b3-6b8d-420e-8f88-b891451cb4bd | {
"category": 12
} | Default | "2024-07-11T03:00:46.263407" | null |
stop the transaction | {
"text": "stop the transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9995189905166626
},
{
"label": "POSITIVE",
"score": 0.00048100232379511
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 6a679529-b82b-4302-b6ef-f0d8c6c39219 | {
"category": 8
} | Default | "2024-07-11T03:00:46.263816" | null |
Can it automatically top up my account? | {
"text": "Can it automatically top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927790760993958
},
{
"label": "POSITIVE",
"score": 0.007220868021249771
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 9ef72b3b-f418-4169-b629-4910681070b7 | {
"category": 4
} | Default | "2024-07-11T03:00:46.264210" | null |
I think I was charged double for something I bought - how long should I wait before reporting this? | {
"text": "I think I was charged double for something I bought - how long should I wait before reporting this?"
} | [
{
"label": "NEGATIVE",
"score": 0.999483585357666
},
{
"label": "POSITIVE",
"score": 0.0005164389149285853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 80dd446f-32ff-4427-bd05-916efcb9c37f | {
"category": 63
} | Default | "2024-07-11T03:00:46.264627" | null |
Online banking is not showing my cheque or cash deposit so the balance is incorrect. | {
"text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9993195533752441
},
{
"label": "POSITIVE",
"score": 0.0006804437725804746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | bc7e3efa-136a-4004-bd36-2d39a3d12328 | {
"category": 6
} | Default | "2024-07-11T03:00:46.265024" | null |
If I lost my phone at the hotel, can I still use the app? | {
"text": "If I lost my phone at the hotel, can I still use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.99955815076828
},
{
"label": "POSITIVE",
"score": 0.0004418171301949769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 32b28d89-1bcf-4fcb-950d-58f95e6fecdc | {
"category": 42
} | Default | "2024-07-11T03:00:46.265418" | null |
My card was declined at a restaurant today and I am not sure why. | {
"text": "My card was declined at a restaurant today and I am not sure why."
} | [
{
"label": "NEGATIVE",
"score": 0.9989526271820068
},
{
"label": "POSITIVE",
"score": 0.0010472931899130344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | beee0a80-f5ff-434e-a87d-8d06330c08cb | {
"category": 14
} | Default | "2024-07-11T03:00:46.265807" | null |
How can my new card be renewed? | {
"text": "How can my new card be renewed?"
} | [
{
"label": "NEGATIVE",
"score": 0.998975396156311
},
{
"label": "POSITIVE",
"score": 0.0010246348101645708
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 69b0eeed-2b24-40f5-a98b-2a1864a8df92 | {
"category": 0
} | Default | "2024-07-11T03:00:46.266196" | null |
should i add money via bank transfer instead | {
"text": "should i add money via bank transfer instead"
} | [
{
"label": "NEGATIVE",
"score": 0.9989514350891113
},
{
"label": "POSITIVE",
"score": 0.0010484972735866904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 89de6c3f-26ef-4758-8638-cbcaf9b916d5 | {
"category": 57
} | Default | "2024-07-11T03:00:46.266620" | null |
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending. | {
"text": "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9981650710105896
},
{
"label": "POSITIVE",
"score": 0.0018349585589021444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | b86da6eb-48a7-4c55-b39c-0d34f6a698bd | {
"category": 45
} | Default | "2024-07-11T03:00:46.267001" | null |
Currently my card is broken. | {
"text": "Currently my card is broken."
} | [
{
"label": "NEGATIVE",
"score": 0.9987956285476685
},
{
"label": "POSITIVE",
"score": 0.0012043288443237543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | d091dad8-8a45-4a1a-bd71-bc16a633c685 | {
"category": 14
} | Default | "2024-07-11T03:00:46.267388" | null |
Can someone in the US have a card? | {
"text": "Can someone in the US have a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981671571731567
},
{
"label": "POSITIVE",
"score": 0.0018327815923839808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | b6bae55e-0164-4733-b850-e52f111be945 | {
"category": 24
} | Default | "2024-07-11T03:00:46.267783" | null |
Will I be charged for transfers? | {
"text": "Will I be charged for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938441514968872
},
{
"label": "POSITIVE",
"score": 0.006155847571790218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 9dc93a1e-6b67-4305-9655-ff81f24d1593 | {
"category": 64
} | Default | "2024-07-11T03:00:46.268172" | null |
Where is my card PIN? | {
"text": "Where is my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988160133361816
},
{
"label": "POSITIVE",
"score": 0.0011839618673548102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 6ed4a3a0-8c7d-4994-8af8-6cffec750340 | {
"category": 38
} | Default | "2024-07-11T03:00:46.268570" | null |
Help me cancel a transfer. | {
"text": "Help me cancel a transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9996569156646729
},
{
"label": "POSITIVE",
"score": 0.00034307289752177894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | a4854f02-4b15-4c50-b04d-99b927c88a2e | {
"category": 8
} | Default | "2024-07-11T03:00:46.268970" | null |
How can I information on my limit for top-ups? | {
"text": "How can I information on my limit for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993748068809509
},
{
"label": "POSITIVE",
"score": 0.0006252045859582722
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | e566d0ba-6e67-4513-979f-9d925b1554d7 | {
"category": 60
} | Default | "2024-07-11T03:00:46.269397" | null |
Where can I verify my identity? | {
"text": "Where can I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999325156211853
},
{
"label": "POSITIVE",
"score": 0.0006748310988768935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | fb2b0a3e-6f3f-4950-90a5-bbc3f089ff85 | {
"category": 69
} | Default | "2024-07-11T03:00:46.269789" | null |
I believe that someone is using my card without my knowledge! | {
"text": "I believe that someone is using my card without my knowledge!"
} | [
{
"label": "NEGATIVE",
"score": 0.9985108971595764
},
{
"label": "POSITIVE",
"score": 0.0014891024911776185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 567c8249-2701-4042-b663-21da67530ad9 | {
"category": 22
} | Default | "2024-07-11T03:00:46.270173" | null |
terminate my account please | {
"text": "terminate my account please"
} | [
{
"label": "NEGATIVE",
"score": 0.9996522665023804
},
{
"label": "POSITIVE",
"score": 0.00034774921368807554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 872d0d43-313b-4360-a419-fc9d21bb1508 | {
"category": 55
} | Default | "2024-07-11T03:00:46.270591" | null |
What reasons would a topup fail? | {
"text": "What reasons would a topup fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997273087501526
},
{
"label": "POSITIVE",
"score": 0.00027273205341771245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | ac978885-ec36-4774-ad8c-e260e1cc1f5c | {
"category": 59
} | Default | "2024-07-11T03:00:46.271001" | null |
Please delete my account immediately. | {
"text": "Please delete my account immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9995707869529724
},
{
"label": "POSITIVE",
"score": 0.0004291703808121383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 8180efe0-448f-47dc-ac3c-41b2283e0ca0 | {
"category": 55
} | Default | "2024-07-11T03:00:46.271419" | null |
How do I know it is a Mastercard ATM? | {
"text": "How do I know it is a Mastercard ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985454082489014
},
{
"label": "POSITIVE",
"score": 0.0014545717276632786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 75cdce1b-128d-4d5e-a5a6-fa4d428d8506 | {
"category": 3
} | Default | "2024-07-11T03:00:46.271821" | null |
Where are my funds? I topped off my car but it didn't seem to complete. | {
"text": "Where are my funds? I topped off my car but it didn't seem to complete."
} | [
{
"label": "NEGATIVE",
"score": 0.9995326995849609
},
{
"label": "POSITIVE",
"score": 0.0004673204675782472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 001e45e4-e023-4c5b-a479-82cb3b4caf28 | {
"category": 47
} | Default | "2024-07-11T03:00:46.272227" | null |
How can I get funds into my account from my American Express? | {
"text": "How can I get funds into my account from my American Express?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995903372764587
},
{
"label": "POSITIVE",
"score": 0.0004096381308045238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | bf5f1a72-6515-4f72-8de1-ddc05a34275e | {
"category": 54
} | Default | "2024-07-11T03:00:46.274055" | null |
What types of currencies do you accept? | {
"text": "What types of currencies do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.8533695340156555
},
{
"label": "POSITIVE",
"score": 0.14663049578666687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 70e1db06-272d-42e6-a546-86b7412a332d | {
"category": 54
} | Default | "2024-07-11T03:00:46.274511" | null |
Who do I talk to about the ATM swallowing my card? | {
"text": "Who do I talk to about the ATM swallowing my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980717301368713
},
{
"label": "POSITIVE",
"score": 0.0019282629946246743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 392cae0b-245c-4065-9919-505e734525c5 | {
"category": 18
} | Default | "2024-07-11T03:00:46.274910" | null |
I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat. | {
"text": "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat."
} | [
{
"label": "NEGATIVE",
"score": 0.9990453124046326
},
{
"label": "POSITIVE",
"score": 0.0009546653018333018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 5ffdde01-6473-4712-93e3-e113944c6de8 | {
"category": 13
} | Default | "2024-07-11T03:00:46.275272" | null |
Why does my statement show an extra fee? | {
"text": "Why does my statement show an extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983457326889038
},
{
"label": "POSITIVE",
"score": 0.0016542311059311032
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | fc8e5f9e-093d-402b-a7d8-4bf2dbd40cd8 | {
"category": 34
} | Default | "2024-07-11T03:00:46.275711" | null |
What is the extra €1 on my statement for? | {
"text": "What is the extra €1 on my statement for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9892704486846924
},
{
"label": "POSITIVE",
"score": 0.010729481466114521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | a3e013ea-34f9-4230-b361-8e04697f190c | {
"category": 34
} | Default | "2024-07-11T03:00:46.276107" | null |
Is it possible to have a second card? | {
"text": "Is it possible to have a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976122379302979
},
{
"label": "POSITIVE",
"score": 0.0023877397179603577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | f004aae8-ceeb-464b-a4ca-6e1050386a1a | {
"category": 39
} | Default | "2024-07-11T03:00:46.276575" | null |
Why were there additional charges when I transferred funds? | {
"text": "Why were there additional charges when I transferred funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992077946662903
},
{
"label": "POSITIVE",
"score": 0.0007922348449937999
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | a81ab45b-a0d4-4018-99f3-f4074b24f10c | {
"category": 64
} | Default | "2024-07-11T03:00:46.276980" | null |
Can my children have an account? | {
"text": "Can my children have an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976116418838501
},
{
"label": "POSITIVE",
"score": 0.002388350898399949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 09f6f3cf-bd46-443e-a1eb-961ac29bc5cf | {
"category": 1
} | Default | "2024-07-11T03:00:46.277391" | null |
how do I speed up identity verification? | {
"text": "how do I speed up identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988822340965271
},
{
"label": "POSITIVE",
"score": 0.00111780920997262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 7b8f8c1f-0fbf-42db-bf21-136ea51a5cdb | {
"category": 74
} | Default | "2024-07-11T03:00:46.277892" | null |
After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through? | {
"text": "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995658993721008
},
{
"label": "POSITIVE",
"score": 0.0004340690211392939
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 0c92e8c2-ee11-4291-ae2b-44099906e394 | {
"category": 45
} | Default | "2024-07-11T03:00:46.278334" | null |
Is there a reason that my top-up is still pending? | {
"text": "Is there a reason that my top-up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991418123245239
},
{
"label": "POSITIVE",
"score": 0.0008582068840041757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 772dba28-7005-4b74-8db7-946c86c40b5d | {
"category": 47
} | Default | "2024-07-11T03:00:46.278733" | null |
daughter needs card, how do i add her | {
"text": "daughter needs card, how do i add her"
} | [
{
"label": "NEGATIVE",
"score": 0.965059757232666
},
{
"label": "POSITIVE",
"score": 0.03494030982255936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | ed301d1a-e05d-4d92-b458-583e921b5389 | {
"category": 39
} | Default | "2024-07-11T03:00:46.279122" | null |
Can I get support? | {
"text": "Can I get support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945036172866821
},
{
"label": "POSITIVE",
"score": 0.005496372003108263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 29ada8d3-ca1f-482e-b94f-1942296ea368 | {
"category": 24
} | Default | "2024-07-11T03:00:46.279533" | null |
How much is it to receive money? | {
"text": "How much is it to receive money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989859461784363
},
{
"label": "POSITIVE",
"score": 0.0010140225058421493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | c3ca1176-92bb-4ed5-983c-7f9439010691 | {
"category": 56
} | Default | "2024-07-11T03:00:46.279941" | null |
The app is saying I made a withdrawl but I didn't. | {
"text": "The app is saying I made a withdrawl but I didn't."
} | [
{
"label": "NEGATIVE",
"score": 0.9934338331222534
},
{
"label": "POSITIVE",
"score": 0.006566193420439959
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | f73141b3-82fc-4e08-854a-6dc38c66131d | {
"category": 20
} | Default | "2024-07-11T03:00:46.280400" | null |
Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn. | {
"text": "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn."
} | [
{
"label": "NEGATIVE",
"score": 0.9990611672401428
},
{
"label": "POSITIVE",
"score": 0.0009388582548126578
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 3bbd2f25-a12c-4561-962c-3775331f7643 | {
"category": 76
} | Default | "2024-07-11T03:00:46.280791" | null |
Am I supposed to verify my identity? | {
"text": "Am I supposed to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992493987083435
},
{
"label": "POSITIVE",
"score": 0.0007505406392738223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | bb356ace-8666-4f52-bc6a-212ee2d9f840 | {
"category": 74
} | Default | "2024-07-11T03:00:46.281178" | null |
Do you accept Mastercard? | {
"text": "Do you accept Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.8377870917320251
},
{
"label": "POSITIVE",
"score": 0.16221286356449127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 87fc303c-750a-472f-ac84-67aaef1247bc | {
"category": 54
} | Default | "2024-07-11T03:00:46.281602" | null |
Can I already use my account although the identity verification has not passed yet? | {
"text": "Can I already use my account although the identity verification has not passed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986550807952881
},
{
"label": "POSITIVE",
"score": 0.0013449507532641292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 24068f08-a3b2-4131-91b6-b88ddbdbf116 | {
"category": 74
} | Default | "2024-07-11T03:00:46.281980" | null |
I wish to top up using a cheque. | {
"text": "I wish to top up using a cheque."
} | [
{
"label": "NEGATIVE",
"score": 0.9961909055709839
},
{
"label": "POSITIVE",
"score": 0.0038090695161372423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 569542f8-5442-4c17-96fa-7acdb55dc4ae | {
"category": 58
} | Default | "2024-07-11T03:00:46.282416" | null |
Will you please help me get my card back? | {
"text": "Will you please help me get my card back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948934316635132
},
{
"label": "POSITIVE",
"score": 0.0051066139712929726
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | d90c4416-a199-4abb-9fb6-4936270b0031 | {
"category": 18
} | Default | "2024-07-11T03:00:46.282828" | null |
The activation process did not work, please help? | {
"text": "The activation process did not work, please help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997944235801697
},
{
"label": "POSITIVE",
"score": 0.00020560591656249017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 95656ad2-f779-4d93-81bf-747d1a4f0d29 | {
"category": 0
} | Default | "2024-07-11T03:00:46.283233" | null |
Is there a way to see my money's source? | {
"text": "Is there a way to see my money's source?"
} | [
{
"label": "NEGATIVE",
"score": 0.999150276184082
},
{
"label": "POSITIVE",
"score": 0.0008497758535668254
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | f8ed2807-8341-43dc-a8a0-b028213a2bfe | {
"category": 70
} | Default | "2024-07-11T03:00:46.283681" | null |
How long am I to wait before the transfer gets to my account? | {
"text": "How long am I to wait before the transfer gets to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989418387413025
},
{
"label": "POSITIVE",
"score": 0.0010582251707091928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 46a0295c-ddca-499f-a7ec-6adfc94884ae | {
"category": 67
} | Default | "2024-07-11T03:00:46.284085" | null |
There are funds showing in my app that I did not receive. | {
"text": "There are funds showing in my app that I did not receive."
} | [
{
"label": "NEGATIVE",
"score": 0.9759399890899658
},
{
"label": "POSITIVE",
"score": 0.024060098454356194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | e4cbf6c7-8bc1-4593-9754-ac5382b1925f | {
"category": 20
} | Default | "2024-07-11T03:00:46.284518" | null |
It appears my top-ups have been canceled. | {
"text": "It appears my top-ups have been canceled."
} | [
{
"label": "NEGATIVE",
"score": 0.9997265934944153
},
{
"label": "POSITIVE",
"score": 0.0002733661967795342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 432c7cf5-101d-4751-81dd-46c7527541aa | {
"category": 61
} | Default | "2024-07-11T03:00:46.284894" | null |
I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card. | {
"text": "I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card."
} | [
{
"label": "NEGATIVE",
"score": 0.9991428852081299
},
{
"label": "POSITIVE",
"score": 0.000857153965625912
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 20537bfe-2386-4e55-b23b-7ea0eba6ffd4 | {
"category": 22
} | Default | "2024-07-11T03:00:46.285283" | null |
I am having trouble withdrawing cash. | {
"text": "I am having trouble withdrawing cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9985052347183228
},
{
"label": "POSITIVE",
"score": 0.00149476807564497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | a9a44b49-34a0-448b-96cc-d6e6e6161d17 | {
"category": 26
} | Default | "2024-07-11T03:00:46.285710" | null |
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly? | {
"text": "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996552467346191
},
{
"label": "POSITIVE",
"score": 0.0003447430790401995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 451d8b2c-83cc-4fc9-b18d-066a5d5b479e | {
"category": 2
} | Default | "2024-07-11T03:00:46.286089" | null |
I cannot remember my passcode, is there a way to retrieve it? | {
"text": "I cannot remember my passcode, is there a way to retrieve it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994563460350037
},
{
"label": "POSITIVE",
"score": 0.0005437121726572514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | b132a13a-e627-4c99-90c1-dc12cc46afe4 | {
"category": 44
} | Default | "2024-07-11T03:00:46.286492" | null |
I didn't get all the money I asked for | {
"text": "I didn't get all the money I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9995580315589905
},
{
"label": "POSITIVE",
"score": 0.00044200121192261577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 815c69e5-41e0-477e-b7aa-c7ebcd567daf | {
"category": 75
} | Default | "2024-07-11T03:00:46.287239" | null |
Is there a charge for exchanging foreign currency? | {
"text": "Is there a charge for exchanging foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983223080635071
},
{
"label": "POSITIVE",
"score": 0.0016776282573118806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | fecaabf5-c0b7-486e-94b7-c03f038f199d | {
"category": 31
} | Default | "2024-07-11T03:00:46.287674" | null |
Contactless payments need to be enabled for my card. | {
"text": "Contactless payments need to be enabled for my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9917955994606018
},
{
"label": "POSITIVE",
"score": 0.008204382844269276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | bff2bd2f-a9bf-4001-a9e9-60d8d5b55c3a | {
"category": 23
} | Default | "2024-07-11T03:00:46.288046" | null |
Which currencies can I use to add money? | {
"text": "Which currencies can I use to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985654950141907
},
{
"label": "POSITIVE",
"score": 0.001434515928849578
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 0105507a-adf4-4c36-9a1d-5aa78eff1ca3 | {
"category": 54
} | Default | "2024-07-11T03:00:46.288450" | null |
What is the process when my card is due to expire? | {
"text": "What is the process when my card is due to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976007342338562
},
{
"label": "POSITIVE",
"score": 0.0023993158247321844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 33b794c8-00a1-42cd-bcee-e3b6024ecdc4 | {
"category": 9
} | Default | "2024-07-11T03:00:46.288834" | null |
I want to know your exchange rates. | {
"text": "I want to know your exchange rates."
} | [
{
"label": "NEGATIVE",
"score": 0.05887802690267563
},
{
"label": "POSITIVE",
"score": 0.9411219954490662
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | d534c7bf-e360-4078-8fbb-ed856614d372 | {
"category": 32
} | Default | "2024-07-11T03:00:46.289214" | null |
Can you help me reset my passcode? I forgot it. | {
"text": "Can you help me reset my passcode? I forgot it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995800852775574
},
{
"label": "POSITIVE",
"score": 0.0004199399845674634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | f1c837dc-38a9-4331-9616-1a2a6287488d | {
"category": 44
} | Default | "2024-07-11T03:00:46.289664" | null |
I need to transfer money to my account from another bank | {
"text": "I need to transfer money to my account from another bank"
} | [
{
"label": "NEGATIVE",
"score": 0.9996341466903687
},
{
"label": "POSITIVE",
"score": 0.0003657802881207317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 7065cfbd-7245-417f-a1bc-cb1c0f38d3ed | {
"category": 65
} | Default | "2024-07-11T03:00:46.290063" | null |
how long does it take for a transfer to arrive | {
"text": "how long does it take for a transfer to arrive"
} | [
{
"label": "NEGATIVE",
"score": 0.9974538683891296
},
{
"label": "POSITIVE",
"score": 0.0025461658369749784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 6c8aae6f-3dc5-4bb1-b4a2-b412596b6b92 | {
"category": 66
} | Default | "2024-07-11T03:00:46.290474" | null |
Do you supply both Visa and Mastercard? | {
"text": "Do you supply both Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.983625054359436
},
{
"label": "POSITIVE",
"score": 0.01637495867908001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 189136cb-25e4-495f-a910-f2eba45ea2e9 | {
"category": 73
} | Default | "2024-07-11T03:00:46.290854" | null |
My transfer still says pending | {
"text": "My transfer still says pending"
} | [
{
"label": "NEGATIVE",
"score": 0.7550450563430786
},
{
"label": "POSITIVE",
"score": 0.24495495855808258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | f3bdce4f-bb29-4e1b-9e83-c0760f41da91 | {
"category": 48
} | Default | "2024-07-11T03:00:46.291239" | null |
What is the maximum for top-ups? | {
"text": "What is the maximum for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.00579034723341465
},
{
"label": "POSITIVE",
"score": 0.9942096471786499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | e847f8fa-b38b-4106-83fb-5d443029f884 | {
"category": 60
} | Default | "2024-07-11T03:00:46.291674" | null |
Why did my transfer get declined? | {
"text": "Why did my transfer get declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977419376373291
},
{
"label": "POSITIVE",
"score": 0.0022581233642995358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 83f68366-c71a-44ca-81b2-39e0672edd94 | {
"category": 27
} | Default | "2024-07-11T03:00:46.292046" | null |
Is there a way to get around fees | {
"text": "Is there a way to get around fees"
} | [
{
"label": "NEGATIVE",
"score": 0.9971234202384949
},
{
"label": "POSITIVE",
"score": 0.0028765443712472916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 21b1f6d3-c86f-46f5-b1d9-f5446db802a8 | {
"category": 15
} | Default | "2024-07-11T03:00:46.292462" | null |
My top up doesn't work | {
"text": "My top up doesn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997709393501282
},
{
"label": "POSITIVE",
"score": 0.00022905200603418052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 7005b97c-9f50-45d4-a3e9-3fec14025f28 | {
"category": 59
} | Default | "2024-07-11T03:00:46.292841" | null |
What do I need to see my source of money? | {
"text": "What do I need to see my source of money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993313550949097
},
{
"label": "POSITIVE",
"score": 0.0006686344277113676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 2744c32a-b308-4a0d-86cc-a2232d6cd70a | {
"category": 70
} | Default | "2024-07-11T03:00:46.293226" | null |
I was charge a fee that I wasn't told about | {
"text": "I was charge a fee that I wasn't told about"
} | [
{
"label": "NEGATIVE",
"score": 0.9321269989013672
},
{
"label": "POSITIVE",
"score": 0.0678730458021164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 3f6f3418-92f1-4f42-95cd-15c141b55d38 | {
"category": 64
} | Default | "2024-07-11T03:00:46.293627" | null |
I have a missing refund | {
"text": "I have a missing refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9996340274810791
},
{
"label": "POSITIVE",
"score": 0.0003659561334643513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | ffebfffd-5b65-4a20-b3e3-2e79cdb8ab56 | {
"category": 51
} | Default | "2024-07-11T03:00:46.293985" | null |
how much for topping up by card? | {
"text": "how much for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907497763633728
},
{
"label": "POSITIVE",
"score": 0.009250218980014324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 05127840-2eee-4fa4-a50b-a3cbffd3ae81 | {
"category": 57
} | Default | "2024-07-11T03:00:46.294423" | null |
I want to use a payment card to top up my account. How can I do this? | {
"text": "I want to use a payment card to top up my account. How can I do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995843768119812
},
{
"label": "POSITIVE",
"score": 0.00041560662793926895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 9be557c6-3e65-4736-9ce2-7e2acaffb42c | {
"category": 54
} | Default | "2024-07-11T03:00:46.294827" | null |
Is there an extra fee to exchange currencies? | {
"text": "Is there an extra fee to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982025623321533
},
{
"label": "POSITIVE",
"score": 0.001797391101717949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 902cfc51-1227-4879-a0bd-1ae7e479e23e | {
"category": 31
} | Default | "2024-07-11T03:00:46.295243" | null |
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay. | {
"text": "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay."
} | [
{
"label": "NEGATIVE",
"score": 0.9994644522666931
},
{
"label": "POSITIVE",
"score": 0.0005355890607461333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 069eb41b-1589-41d5-a4b3-8fa822938983 | {
"category": 5
} | Default | "2024-07-11T03:00:46.295648" | null |
What do I need to do to verify my funds? | {
"text": "What do I need to do to verify my funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988216757774353
},
{
"label": "POSITIVE",
"score": 0.0011783498339354992
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | bbe2395a-15ad-48c4-9671-3df6ebeabd47 | {
"category": 70
} | Default | "2024-07-11T03:00:46.296029" | null |
When will the transaction be done? | {
"text": "When will the transaction be done?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983761310577393
},
{
"label": "POSITIVE",
"score": 0.0016238000243902206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 3bf5060a-c81c-48ed-9119-284031d08a90 | {
"category": 66
} | Default | "2024-07-11T03:00:46.296465" | null |
Why isn't the transferred money there? | {
"text": "Why isn't the transferred money there?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977645874023438
},
{
"label": "POSITIVE",
"score": 0.002235419349744916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 8e3ea0c0-7882-4209-8d86-0d98f3c4cd59 | {
"category": 5
} | Default | "2024-07-11T03:00:46.296852" | null |