text
stringlengths
13
409
inputs
dict
prediction
listlengths
2
2
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
vectors
null
multi_label
bool
1 class
explanation
null
id
stringlengths
36
36
metadata
dict
status
stringclasses
1 value
event_timestamp
unknown
metrics
null
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?
{ "text": "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?" }
[ { "label": "NEGATIVE", "score": 0.9992254972457886 }, { "label": "POSITIVE", "score": 0.0007744700997136533 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
a9cd5003-a9c3-4302-a930-e2044f5cf1f5
{ "category": 26 }
Default
"2024-07-11T03:00:47.259366"
null
Please help my find out why there is an odd direct debit in my records.
{ "text": "Please help my find out why there is an odd direct debit in my records." }
[ { "label": "NEGATIVE", "score": 0.9970512390136719 }, { "label": "POSITIVE", "score": 0.0029487074352800846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
cc8b0e2b-8b81-4a9e-b75a-5083baf4baae
{ "category": 28 }
Default
"2024-07-11T03:00:47.259826"
null
Where's my virtual card
{ "text": "Where's my virtual card" }
[ { "label": "NEGATIVE", "score": 0.997657299041748 }, { "label": "POSITIVE", "score": 0.0023426730185747147 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
1b8a715c-29fe-487d-a9ae-67ead2ec7daf
{ "category": 40 }
Default
"2024-07-11T03:00:47.260262"
null
How long will my ATM withdrawal be pending?
{ "text": "How long will my ATM withdrawal be pending?" }
[ { "label": "NEGATIVE", "score": 0.9984503984451294 }, { "label": "POSITIVE", "score": 0.0015495531260967255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
ee9a6397-0d82-4bc3-8cad-49546bfa997d
{ "category": 46 }
Default
"2024-07-11T03:00:47.260716"
null
I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?
{ "text": "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?" }
[ { "label": "NEGATIVE", "score": 0.9997583031654358 }, { "label": "POSITIVE", "score": 0.00024170358665287495 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
b758698c-dbe4-469b-92fa-3a1a5f3cb33a
{ "category": 45 }
Default
"2024-07-11T03:00:47.261131"
null
Why are you charging me a transfer fee?
{ "text": "Why are you charging me a transfer fee?" }
[ { "label": "NEGATIVE", "score": 0.9984807372093201 }, { "label": "POSITIVE", "score": 0.0015193006256595254 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
1d6270f1-2acb-41d1-851b-056d40e0fc58
{ "category": 64 }
Default
"2024-07-11T03:00:47.261557"
null
Why can't I withdraw money?
{ "text": "Why can't I withdraw money?" }
[ { "label": "NEGATIVE", "score": 0.9886411428451538 }, { "label": "POSITIVE", "score": 0.011358935385942459 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
253238b8-725d-4e79-8fa0-ec425f81910c
{ "category": 26 }
Default
"2024-07-11T03:00:47.261943"
null
My card didn't work at the ATM in Notting Hill. Is my card working?
{ "text": "My card didn't work at the ATM in Notting Hill. Is my card working?" }
[ { "label": "NEGATIVE", "score": 0.9995835423469543 }, { "label": "POSITIVE", "score": 0.0004164720594417304 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
01fb1a7c-af0b-478f-85ac-b6ef194ee2b9
{ "category": 26 }
Default
"2024-07-11T03:00:47.262365"
null
How do I track the card you sent to me?
{ "text": "How do I track the card you sent to me?" }
[ { "label": "NEGATIVE", "score": 0.9986157417297363 }, { "label": "POSITIVE", "score": 0.0013842546613886952 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
050fae20-7868-4abb-b8dd-4bb74b91c13f
{ "category": 11 }
Default
"2024-07-11T03:00:47.262760"
null
What do I need to know about topping up?
{ "text": "What do I need to know about topping up?" }
[ { "label": "NEGATIVE", "score": 0.9926648736000061 }, { "label": "POSITIVE", "score": 0.0073350477032363415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
e2dd8c6f-947f-43b5-a3e7-55bad465a6af
{ "category": 57 }
Default
"2024-07-11T03:00:47.263148"
null
I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?
{ "text": "I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?" }
[ { "label": "NEGATIVE", "score": 0.9975776076316833 }, { "label": "POSITIVE", "score": 0.0024224009830504656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
af95cd50-4477-433b-b90e-8cad76911972
{ "category": 21 }
Default
"2024-07-11T03:00:47.263567"
null
I don't want to give you all my identify details.
{ "text": "I don't want to give you all my identify details." }
[ { "label": "NEGATIVE", "score": 0.999439537525177 }, { "label": "POSITIVE", "score": 0.0005604331963695586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
6b4e8457-1c84-4250-ae35-3bcef12c87e0
{ "category": 74 }
Default
"2024-07-11T03:00:47.263972"
null
My Google pay top up isn't working.
{ "text": "My Google pay top up isn't working." }
[ { "label": "NEGATIVE", "score": 0.9997803568840027 }, { "label": "POSITIVE", "score": 0.00021971149544697255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
5a7105c0-cd61-4689-9c69-a35be800545e
{ "category": 2 }
Default
"2024-07-11T03:00:47.264383"
null
How long should I wait for top up go go through ?
{ "text": "How long should I wait for top up go go through ?" }
[ { "label": "NEGATIVE", "score": 0.9990779161453247 }, { "label": "POSITIVE", "score": 0.0009220110368914902 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
62d13766-bdc7-4b6e-bd87-b7ed3c844707
{ "category": 47 }
Default
"2024-07-11T03:00:47.264775"
null
I am overseas in China, can I get a replacement card?
{ "text": "I am overseas in China, can I get a replacement card?" }
[ { "label": "NEGATIVE", "score": 0.9992424249649048 }, { "label": "POSITIVE", "score": 0.0007576304487884045 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
0e701f6a-11b1-42ef-a18f-fcb800152a6d
{ "category": 9 }
Default
"2024-07-11T03:00:47.265263"
null
I would like to transfer money from my checking account to my savings account.
{ "text": "I would like to transfer money from my checking account to my savings account." }
[ { "label": "NEGATIVE", "score": 0.998427152633667 }, { "label": "POSITIVE", "score": 0.0015728672733530402 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
926eeb51-e990-467e-ab4f-60337dae4add
{ "category": 65 }
Default
"2024-07-11T03:00:47.265686"
null
My ATM withdrawal was declined.
{ "text": "My ATM withdrawal was declined." }
[ { "label": "NEGATIVE", "score": 0.9917830228805542 }, { "label": "POSITIVE", "score": 0.008217000402510166 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
52347bac-34dd-44b3-bf4b-9823b1b66729
{ "category": 26 }
Default
"2024-07-11T03:00:47.266095"
null
How do I verify my identity online
{ "text": "How do I verify my identity online" }
[ { "label": "NEGATIVE", "score": 0.9882063269615173 }, { "label": "POSITIVE", "score": 0.011793671175837517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
fe4152b1-d458-4535-bf29-6b36e1847dcd
{ "category": 69 }
Default
"2024-07-11T03:00:47.266520"
null
How do I see my source of funds?
{ "text": "How do I see my source of funds?" }
[ { "label": "NEGATIVE", "score": 0.9981118440628052 }, { "label": "POSITIVE", "score": 0.0018882091389968991 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
930563cf-83d8-49c9-ac6a-d9204b550f59
{ "category": 70 }
Default
"2024-07-11T03:00:47.266922"
null
Where do I pay with my debit or credit card?
{ "text": "Where do I pay with my debit or credit card?" }
[ { "label": "NEGATIVE", "score": 0.9992260932922363 }, { "label": "POSITIVE", "score": 0.0007739319116808474 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
e393c7aa-de6c-4f3f-a04f-b82d347145bb
{ "category": 10 }
Default
"2024-07-11T03:00:47.267709"
null
What is the rate for exchange fees?
{ "text": "What is the rate for exchange fees?" }
[ { "label": "NEGATIVE", "score": 0.996825098991394 }, { "label": "POSITIVE", "score": 0.003174971556290984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
08240480-0fa6-40f0-8939-9575b3f7d5d0
{ "category": 31 }
Default
"2024-07-11T03:00:47.268138"
null
You've incorrectly calculated the exchange rate for my cash withdrawal
{ "text": "You've incorrectly calculated the exchange rate for my cash withdrawal" }
[ { "label": "NEGATIVE", "score": 0.999589741230011 }, { "label": "POSITIVE", "score": 0.0004103138926438987 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
480265a5-16c4-4854-b89f-2f8fd7d9d445
{ "category": 76 }
Default
"2024-07-11T03:00:47.268547"
null
i have used my card online before and wasn't charged, why am i charged now
{ "text": "i have used my card online before and wasn't charged, why am i charged now" }
[ { "label": "NEGATIVE", "score": 0.9944157600402832 }, { "label": "POSITIVE", "score": 0.005584202241152525 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
95bb2384-a29b-409a-9c3d-b6dc3360ad16
{ "category": 15 }
Default
"2024-07-11T03:00:47.268943"
null
Can I change my in at all ATM's?
{ "text": "Can I change my in at all ATM's?" }
[ { "label": "NEGATIVE", "score": 0.998754620552063 }, { "label": "POSITIVE", "score": 0.001245324732735753 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
bf509ee6-2407-4bde-b44a-41b36121cf02
{ "category": 21 }
Default
"2024-07-11T03:00:47.269344"
null
My cash withdrawl has the wrong rate of exchange.
{ "text": "My cash withdrawl has the wrong rate of exchange." }
[ { "label": "NEGATIVE", "score": 0.9996744394302368 }, { "label": "POSITIVE", "score": 0.0003256149066146463 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
f1567a5f-7f94-48e7-b51c-55fa115da5be
{ "category": 76 }
Default
"2024-07-11T03:00:47.269729"
null
It kept my cash
{ "text": "It kept my cash" }
[ { "label": "NEGATIVE", "score": 0.01070496253669262 }, { "label": "POSITIVE", "score": 0.9892950654029846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
ed60a843-fc79-459a-ae0c-f116b05927f1
{ "category": 75 }
Default
"2024-07-11T03:00:47.270114"
null
Will I see the transfer in my account within the week?
{ "text": "Will I see the transfer in my account within the week?" }
[ { "label": "NEGATIVE", "score": 0.9941281080245972 }, { "label": "POSITIVE", "score": 0.0058719259686768055 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
cde98a47-0595-4c3d-9202-abecac0f1642
{ "category": 67 }
Default
"2024-07-11T03:00:47.270522"
null
I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?
{ "text": "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?" }
[ { "label": "NEGATIVE", "score": 0.9996939897537231 }, { "label": "POSITIVE", "score": 0.00030608518864028156 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
2c64f70d-570e-40f8-b2bf-18034e80a8e3
{ "category": 45 }
Default
"2024-07-11T03:00:47.270916"
null
I'm interested in getting a card. How does one go about doing that?
{ "text": "I'm interested in getting a card. How does one go about doing that?" }
[ { "label": "NEGATIVE", "score": 0.9550879597663879 }, { "label": "POSITIVE", "score": 0.04491211473941803 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
a1bc68bd-ead2-47d2-b0a4-71fbb124e4db
{ "category": 43 }
Default
"2024-07-11T03:00:47.271290"
null
My PIN seems to be blocked, help me access it?
{ "text": "My PIN seems to be blocked, help me access it?" }
[ { "label": "NEGATIVE", "score": 0.9996954202651978 }, { "label": "POSITIVE", "score": 0.00030458453693427145 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
7290f4ad-605e-42e6-bac4-2ea4f711d2c2
{ "category": 49 }
Default
"2024-07-11T03:00:47.271710"
null
How do I order a new card? The current one is about to expire.
{ "text": "How do I order a new card? The current one is about to expire." }
[ { "label": "NEGATIVE", "score": 0.9987014532089233 }, { "label": "POSITIVE", "score": 0.001298487070016563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
7ac63f24-c1ee-4a11-80ee-a1d6492ea5ed
{ "category": 9 }
Default
"2024-07-11T03:00:47.272102"
null
My card has been found. Is there any way for me to put it back into the app?
{ "text": "My card has been found. Is there any way for me to put it back into the app?" }
[ { "label": "NEGATIVE", "score": 0.9995023012161255 }, { "label": "POSITIVE", "score": 0.0004977363278158009 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
eb7cd44c-a4ef-47c3-9cd4-656d88e19271
{ "category": 13 }
Default
"2024-07-11T03:00:47.272503"
null
What currencies can be exchanged in the app?
{ "text": "What currencies can be exchanged in the app?" }
[ { "label": "NEGATIVE", "score": 0.9951541423797607 }, { "label": "POSITIVE", "score": 0.004845890682190657 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
6a9b2f9f-5ae5-46ef-991f-d2774c716040
{ "category": 33 }
Default
"2024-07-11T03:00:47.272906"
null
What do I have to do to get my virtual card?
{ "text": "What do I have to do to get my virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9992038607597351 }, { "label": "POSITIVE", "score": 0.0007962124072946608 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
7be97840-9e63-4763-89b3-8797d75fcf31
{ "category": 40 }
Default
"2024-07-11T03:00:47.275490"
null
Does the fee for exchange change?
{ "text": "Does the fee for exchange change?" }
[ { "label": "NEGATIVE", "score": 0.9983164072036743 }, { "label": "POSITIVE", "score": 0.0016836164286360145 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
e67d655d-58e3-4faa-a733-7595eb5ebeee
{ "category": 17 }
Default
"2024-07-11T03:00:47.275943"
null
One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks
{ "text": "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks" }
[ { "label": "NEGATIVE", "score": 0.8068603873252869 }, { "label": "POSITIVE", "score": 0.19313956797122955 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
08b76b53-9377-4844-9e3a-6fa2249e17e9
{ "category": 63 }
Default
"2024-07-11T03:00:47.276358"
null
I think my card is stolen!
{ "text": "I think my card is stolen!" }
[ { "label": "NEGATIVE", "score": 0.9976804256439209 }, { "label": "POSITIVE", "score": 0.0023195294197648764 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
bd1a62a8-e32e-4a81-8435-9bda2e6327df
{ "category": 41 }
Default
"2024-07-11T03:00:47.276762"
null
I got my card now, how do I make it show up in the app?
{ "text": "I got my card now, how do I make it show up in the app?" }
[ { "label": "NEGATIVE", "score": 0.9972921013832092 }, { "label": "POSITIVE", "score": 0.002707865322008729 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
107b52de-f787-4865-8366-4f8d9c1bcad7
{ "category": 13 }
Default
"2024-07-11T03:00:47.277160"
null
Where is my credit card that was to be mailed?
{ "text": "Where is my credit card that was to be mailed?" }
[ { "label": "NEGATIVE", "score": 0.9994219541549683 }, { "label": "POSITIVE", "score": 0.0005780142964795232 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
e2d5d9af-d9c0-431f-8b23-44d503d88f4b
{ "category": 11 }
Default
"2024-07-11T03:00:47.277589"
null
A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.
{ "text": "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me." }
[ { "label": "NEGATIVE", "score": 0.005825482774525881 }, { "label": "POSITIVE", "score": 0.9941745400428772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
17a334e9-88f8-49f6-804c-4195d2ae40b2
{ "category": 28 }
Default
"2024-07-11T03:00:47.278081"
null
Your exchange rates come from where?
{ "text": "Your exchange rates come from where?" }
[ { "label": "NEGATIVE", "score": 0.9963375329971313 }, { "label": "POSITIVE", "score": 0.003662500763311982 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
495d79eb-fb55-4f7c-ae30-87f5d006c726
{ "category": 32 }
Default
"2024-07-11T03:00:47.278540"
null
I made a transfer and was charged an extra fee!
{ "text": "I made a transfer and was charged an extra fee!" }
[ { "label": "NEGATIVE", "score": 0.09067978709936142 }, { "label": "POSITIVE", "score": 0.9093201756477356 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
03c441ab-4097-4d36-99d5-dadbbd221cbf
{ "category": 64 }
Default
"2024-07-11T03:00:47.278930"
null
I would like my card activated.
{ "text": "I would like my card activated." }
[ { "label": "NEGATIVE", "score": 0.031038910150527954 }, { "label": "POSITIVE", "score": 0.9689610600471497 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
4b463a44-fdd8-4bd4-88e8-99431ef0ca98
{ "category": 0 }
Default
"2024-07-11T03:00:47.279379"
null
Why is my app showing me taking money that I did not take out?
{ "text": "Why is my app showing me taking money that I did not take out?" }
[ { "label": "NEGATIVE", "score": 0.9990221261978149 }, { "label": "POSITIVE", "score": 0.0009779260726645589 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
04392091-71a9-47a5-af06-74b7337b3eee
{ "category": 20 }
Default
"2024-07-11T03:00:47.279781"
null
Was my transaction reverted with my card?
{ "text": "Was my transaction reverted with my card?" }
[ { "label": "NEGATIVE", "score": 0.9986526966094971 }, { "label": "POSITIVE", "score": 0.0013472865102812648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
42540355-8be0-44d4-aec8-ac659060669e
{ "category": 53 }
Default
"2024-07-11T03:00:47.280211"
null
I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?
{ "text": "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?" }
[ { "label": "NEGATIVE", "score": 0.999680757522583 }, { "label": "POSITIVE", "score": 0.00031928488169796765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
6e007a96-2d53-4925-9f0a-8d2df75d857f
{ "category": 6 }
Default
"2024-07-11T03:00:47.280652"
null
Why hasn't my money transfer shown up yet?
{ "text": "Why hasn't my money transfer shown up yet?" }
[ { "label": "NEGATIVE", "score": 0.9990676045417786 }, { "label": "POSITIVE", "score": 0.0009324717102572322 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
d9db2ffc-c506-42ae-9ad5-da84d42798d9
{ "category": 5 }
Default
"2024-07-11T03:00:47.281034"
null
top up not completed
{ "text": "top up not completed" }
[ { "label": "NEGATIVE", "score": 0.9995999932289124 }, { "label": "POSITIVE", "score": 0.00040001480374485254 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
0392c529-402e-403a-907f-ec0c554f9364
{ "category": 47 }
Default
"2024-07-11T03:00:47.281449"
null
What is the status of my top up?
{ "text": "What is the status of my top up?" }
[ { "label": "NEGATIVE", "score": 0.0025364812463521957 }, { "label": "POSITIVE", "score": 0.9974634647369385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
11c30a39-cbab-4f67-a69b-f3dff15c64a8
{ "category": 61 }
Default
"2024-07-11T03:00:47.281819"
null
I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.
{ "text": "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced." }
[ { "label": "NEGATIVE", "score": 0.9981154203414917 }, { "label": "POSITIVE", "score": 0.0018846042221412063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
e9056ab8-2108-4b7b-b5ac-fa95ffc0a30b
{ "category": 28 }
Default
"2024-07-11T03:00:47.282209"
null
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?
{ "text": "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?" }
[ { "label": "NEGATIVE", "score": 0.9979111552238464 }, { "label": "POSITIVE", "score": 0.0020888010039925575 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
2d4e883e-20eb-4cb4-95f7-f87ac38420aa
{ "category": 52 }
Default
"2024-07-11T03:00:47.283004"
null
there is a charge i dont recognize
{ "text": "there is a charge i dont recognize" }
[ { "label": "NEGATIVE", "score": 0.9826568961143494 }, { "label": "POSITIVE", "score": 0.017343072220683098 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
ee1c840d-19f1-4941-9dc0-820799faadbe
{ "category": 16 }
Default
"2024-07-11T03:00:47.283422"
null
I am blocked now because I entered the wrong pin, need help.
{ "text": "I am blocked now because I entered the wrong pin, need help." }
[ { "label": "NEGATIVE", "score": 0.9996674060821533 }, { "label": "POSITIVE", "score": 0.0003325807920191437 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
deaf57f7-ee3f-46ea-86d3-e92124233fea
{ "category": 49 }
Default
"2024-07-11T03:00:47.283796"
null
What form of payments can I use for topping up?
{ "text": "What form of payments can I use for topping up?" }
[ { "label": "NEGATIVE", "score": 0.997077465057373 }, { "label": "POSITIVE", "score": 0.0029225200414657593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
b42d399c-112a-4977-b134-3b77620ba90e
{ "category": 58 }
Default
"2024-07-11T03:00:47.284180"
null
I purchased an item and the exchange rate was wrong
{ "text": "I purchased an item and the exchange rate was wrong" }
[ { "label": "NEGATIVE", "score": 0.9994972944259644 }, { "label": "POSITIVE", "score": 0.0005026605213060975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
05e4cb9a-d5df-4759-a65a-df146a0b9916
{ "category": 17 }
Default
"2024-07-11T03:00:47.284600"
null
Why is my card payment pending?
{ "text": "Why is my card payment pending?" }
[ { "label": "NEGATIVE", "score": 0.9985156655311584 }, { "label": "POSITIVE", "score": 0.0014843179378658533 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
ac7b1b6f-660e-4cfc-bb4b-024d8b00b9f5
{ "category": 45 }
Default
"2024-07-11T03:00:47.284954"
null
I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?
{ "text": "I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?" }
[ { "label": "NEGATIVE", "score": 0.9997078776359558 }, { "label": "POSITIVE", "score": 0.0002920906990766525 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
b590c482-8cb8-4dfb-965f-71a3c8898fe3
{ "category": 64 }
Default
"2024-07-11T03:00:47.285387"
null
Still waiting on my refund...
{ "text": "Still waiting on my refund..." }
[ { "label": "NEGATIVE", "score": 0.9920478463172913 }, { "label": "POSITIVE", "score": 0.007952084764838219 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
4b171dae-593a-4d49-82b7-d612e26ba3b9
{ "category": 51 }
Default
"2024-07-11T03:00:47.285764"
null
A payment shows up on the app that I never made.
{ "text": "A payment shows up on the app that I never made." }
[ { "label": "NEGATIVE", "score": 0.9794170260429382 }, { "label": "POSITIVE", "score": 0.020582960918545723 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
8505bd2d-f89d-458e-a16e-b29cd0af100b
{ "category": 16 }
Default
"2024-07-11T03:00:47.286149"
null
My salary comes in GBP can I change my options somewhere?
{ "text": "My salary comes in GBP can I change my options somewhere?" }
[ { "label": "NEGATIVE", "score": 0.9989486336708069 }, { "label": "POSITIVE", "score": 0.001051421044394374 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
46198853-63ec-450b-bd15-1d9661a462d5
{ "category": 50 }
Default
"2024-07-11T03:00:47.286565"
null
What is my password?
{ "text": "What is my password?" }
[ { "label": "NEGATIVE", "score": 0.9953502416610718 }, { "label": "POSITIVE", "score": 0.004649720154702663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
d3abb2b1-dd13-4251-a388-344d29a7f7ef
{ "category": 44 }
Default
"2024-07-11T03:00:47.286907"
null
A transfer to my account was denied.
{ "text": "A transfer to my account was denied." }
[ { "label": "NEGATIVE", "score": 0.9981142282485962 }, { "label": "POSITIVE", "score": 0.0018858148250728846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
4d3104bd-ad0b-4cde-8f90-4c8761337a93
{ "category": 7 }
Default
"2024-07-11T03:00:47.287260"
null
When I'm traveling is it possible to add money automatically at certain time points?
{ "text": "When I'm traveling is it possible to add money automatically at certain time points?" }
[ { "label": "NEGATIVE", "score": 0.9983901977539062 }, { "label": "POSITIVE", "score": 0.0016098023625090718 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
deea98aa-938a-4879-a98e-f69b04a67d5f
{ "category": 4 }
Default
"2024-07-11T03:00:47.287631"
null
My card payment has been declined, why?
{ "text": "My card payment has been declined, why?" }
[ { "label": "NEGATIVE", "score": 0.9987139701843262 }, { "label": "POSITIVE", "score": 0.0012860647402703762 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
4e3d390f-e906-4c34-85bf-92349113cebf
{ "category": 25 }
Default
"2024-07-11T03:00:47.287951"
null
I want to get rid of the account, and delete personal information .
{ "text": "I want to get rid of the account, and delete personal information ." }
[ { "label": "NEGATIVE", "score": 0.9997552037239075 }, { "label": "POSITIVE", "score": 0.0002448133018333465 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
cb0c6b4c-9adb-4733-bdaa-1e97a7a93b1b
{ "category": 55 }
Default
"2024-07-11T03:00:47.288288"
null
Can turn my money into another currency?
{ "text": "Can turn my money into another currency?" }
[ { "label": "NEGATIVE", "score": 0.9994997978210449 }, { "label": "POSITIVE", "score": 0.0005002209218218923 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
cec27a80-bb3d-4ae5-9efa-1cd606ad5926
{ "category": 33 }
Default
"2024-07-11T03:00:47.288649"
null
What is the maximum number of transactions I can do with a disposable card?
{ "text": "What is the maximum number of transactions I can do with a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.997797966003418 }, { "label": "POSITIVE", "score": 0.0022020956967025995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
d7b334ea-331f-48b0-bd6d-a3d7e67c31bf
{ "category": 29 }
Default
"2024-07-11T03:00:47.288959"
null
I want to know how to transfer money with my credit card
{ "text": "I want to know how to transfer money with my credit card" }
[ { "label": "NEGATIVE", "score": 0.9989905953407288 }, { "label": "POSITIVE", "score": 0.0010094548342749476 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
d27efcc5-aa87-4cb3-9329-6a6c16b0bc60
{ "category": 62 }
Default
"2024-07-11T03:00:47.289318"
null
I could not access my money at the ATM
{ "text": "I could not access my money at the ATM" }
[ { "label": "NEGATIVE", "score": 0.9996825456619263 }, { "label": "POSITIVE", "score": 0.0003175203164573759 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
c5ac0101-b517-4db3-8a3c-d78d317980c5
{ "category": 26 }
Default
"2024-07-11T03:00:47.289660"
null
My card won't let me withdraw money.
{ "text": "My card won't let me withdraw money." }
[ { "label": "NEGATIVE", "score": 0.0019732124637812376 }, { "label": "POSITIVE", "score": 0.9980267882347107 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
a3fd3487-0049-4eb1-adb4-247e98ebc45b
{ "category": 26 }
Default
"2024-07-11T03:00:47.289980"
null
I need to urgently transfer something from China. How long will it approximately take?
{ "text": "I need to urgently transfer something from China. How long will it approximately take?" }
[ { "label": "NEGATIVE", "score": 0.9991819262504578 }, { "label": "POSITIVE", "score": 0.0008180013974197209 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
3275d946-bc98-47c0-adba-490782ec0735
{ "category": 67 }
Default
"2024-07-11T03:00:47.290346"
null
Is my credit card supported for top-ups?
{ "text": "Is my credit card supported for top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9957512617111206 }, { "label": "POSITIVE", "score": 0.004248776938766241 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
0abe6b59-25e7-4cb3-9c54-87a627ebfbf0
{ "category": 54 }
Default
"2024-07-11T03:00:47.290705"
null
is there a reason that my payment didnt go through
{ "text": "is there a reason that my payment didnt go through" }
[ { "label": "NEGATIVE", "score": 0.9989936947822571 }, { "label": "POSITIVE", "score": 0.0010062995133921504 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
d40ae27c-fe2c-468d-861f-6b8919f707e1
{ "category": 25 }
Default
"2024-07-11T03:00:47.291029"
null
Can my 8 year old grandson open an account at the bank?
{ "text": "Can my 8 year old grandson open an account at the bank?" }
[ { "label": "NEGATIVE", "score": 0.9986127614974976 }, { "label": "POSITIVE", "score": 0.0013871709816157818 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
f499a575-8a79-47fe-9259-598ff7af0e22
{ "category": 1 }
Default
"2024-07-11T03:00:47.291410"
null
Instructions for activating card
{ "text": "Instructions for activating card" }
[ { "label": "NEGATIVE", "score": 0.14767715334892273 }, { "label": "POSITIVE", "score": 0.8523228764533997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
7c2ba3ce-a40a-41cd-8147-9673196f443c
{ "category": 0 }
Default
"2024-07-11T03:00:47.291770"
null
Is there a pay structure for currency exchanges?
{ "text": "Is there a pay structure for currency exchanges?" }
[ { "label": "NEGATIVE", "score": 0.9988929629325867 }, { "label": "POSITIVE", "score": 0.0011070045875385404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
7a5443fc-b4f7-4bd9-b119-276d4438b72a
{ "category": 31 }
Default
"2024-07-11T03:00:47.292147"
null
How do i top up my google pay?
{ "text": "How do i top up my google pay?" }
[ { "label": "NEGATIVE", "score": 0.9987537860870361 }, { "label": "POSITIVE", "score": 0.0012462664162740111 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
66f227ec-7593-4929-b343-8d2097597b38
{ "category": 2 }
Default
"2024-07-11T03:00:47.292566"
null
Reasons for top up cancellation.
{ "text": "Reasons for top up cancellation." }
[ { "label": "NEGATIVE", "score": 0.9989822506904602 }, { "label": "POSITIVE", "score": 0.0010176701471209526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
7a1997a9-bc3a-487b-9c24-ede532b36f93
{ "category": 61 }
Default
"2024-07-11T03:00:47.292957"
null
Can I get a physical card for free, or is there a charge?
{ "text": "Can I get a physical card for free, or is there a charge?" }
[ { "label": "NEGATIVE", "score": 0.9984729886054993 }, { "label": "POSITIVE", "score": 0.001526987529359758 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
2f05a09e-308f-4024-9195-d07d27b6d380
{ "category": 43 }
Default
"2024-07-11T03:00:47.293370"
null
The exchange rate was messed up from the ATM
{ "text": "The exchange rate was messed up from the ATM" }
[ { "label": "NEGATIVE", "score": 0.9995606541633606 }, { "label": "POSITIVE", "score": 0.0004392856208141893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
f5973d5b-48b5-4f5c-9410-ba195717a771
{ "category": 76 }
Default
"2024-07-11T03:00:47.293762"
null
Where can I change my PIN?
{ "text": "Where can I change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9995754361152649 }, { "label": "POSITIVE", "score": 0.0004245455202180892 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
317d364b-8e4e-44bd-a27c-4d78ee6f0bc6
{ "category": 21 }
Default
"2024-07-11T03:00:47.294173"
null
I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.
{ "text": "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work." }
[ { "label": "NEGATIVE", "score": 0.9991579055786133 }, { "label": "POSITIVE", "score": 0.0008421286474913359 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
78650bdf-3857-4444-b0ae-936fa9fbde02
{ "category": 7 }
Default
"2024-07-11T03:00:47.294978"
null
Could I get a mastercard if that's reasonable?
{ "text": "Could I get a mastercard if that's reasonable?" }
[ { "label": "NEGATIVE", "score": 0.9991329312324524 }, { "label": "POSITIVE", "score": 0.0008671039249747992 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
c05f0acc-767e-4a14-99ff-00c73e43a8fe
{ "category": 73 }
Default
"2024-07-11T03:00:47.295421"
null
I need some help linking my new card.
{ "text": "I need some help linking my new card." }
[ { "label": "NEGATIVE", "score": 0.9992101192474365 }, { "label": "POSITIVE", "score": 0.0007898265030235052 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
68b45afa-3f23-41a1-b522-9b010257bad2
{ "category": 13 }
Default
"2024-07-11T03:00:47.295815"
null
What's the limit to how much I can top up?
{ "text": "What's the limit to how much I can top up?" }
[ { "label": "NEGATIVE", "score": 0.9961766004562378 }, { "label": "POSITIVE", "score": 0.0038234193343669176 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
9b78b884-d7d5-4c70-aeee-a8fc68bc2a8b
{ "category": 60 }
Default
"2024-07-11T03:00:47.296211"
null
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?
{ "text": "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?" }
[ { "label": "NEGATIVE", "score": 0.9989051818847656 }, { "label": "POSITIVE", "score": 0.001094851060770452 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
197d00cd-1a2f-48bd-aa34-d9cea443ca87
{ "category": 61 }
Default
"2024-07-11T03:00:47.296606"
null
Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?
{ "text": "Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?" }
[ { "label": "NEGATIVE", "score": 0.9995392560958862 }, { "label": "POSITIVE", "score": 0.0004607925657182932 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
478f0127-35ec-45dd-8a33-6010a6bd2cad
{ "category": 61 }
Default
"2024-07-11T03:00:47.296999"
null
Can you please tell me why I was charged an extra fee on my transfer?
{ "text": "Can you please tell me why I was charged an extra fee on my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9988331198692322 }, { "label": "POSITIVE", "score": 0.0011669036466628313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
6674f017-207b-4f39-bf16-0741b58d2c08
{ "category": 64 }
Default
"2024-07-11T03:00:47.297404"
null
How do I locate my PIN now that I have my card?
{ "text": "How do I locate my PIN now that I have my card?" }
[ { "label": "NEGATIVE", "score": 0.9987388253211975 }, { "label": "POSITIVE", "score": 0.0012611527927219868 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
95903494-4c1c-483f-96e5-090fe47a2dd4
{ "category": 38 }
Default
"2024-07-11T03:00:47.297797"
null
I need a quick transfer from China. How long would that take?
{ "text": "I need a quick transfer from China. How long would that take?" }
[ { "label": "NEGATIVE", "score": 0.9992827773094177 }, { "label": "POSITIVE", "score": 0.0007172924815677106 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
b177ea33-5a51-4389-9572-1ad3e624a0ee
{ "category": 67 }
Default
"2024-07-11T03:00:47.298179"
null
Why isn't my refund showing up?
{ "text": "Why isn't my refund showing up?" }
[ { "label": "NEGATIVE", "score": 0.9985305070877075 }, { "label": "POSITIVE", "score": 0.0014694681158289313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
6cdd8bc3-cfb7-490c-9470-5e5f4fa4f705
{ "category": 51 }
Default
"2024-07-11T03:00:47.298590"
null
I need to actuate my card.
{ "text": "I need to actuate my card." }
[ { "label": "NEGATIVE", "score": 0.9989086389541626 }, { "label": "POSITIVE", "score": 0.001091314246878028 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
c2c50d3e-eaa7-4f2c-bceb-b1f30643bdd2
{ "category": 0 }
Default
"2024-07-11T03:00:47.298968"
null
What is this fee showing up in my account for?
{ "text": "What is this fee showing up in my account for?" }
[ { "label": "NEGATIVE", "score": 0.9975257515907288 }, { "label": "POSITIVE", "score": 0.0024742267560213804 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
d8808b2b-129a-4673-ac7f-ef5bf18d3dd9
{ "category": 15 }
Default
"2024-07-11T03:00:47.299379"
null
Why can't I see the top up I made?
{ "text": "Why can't I see the top up I made?" }
[ { "label": "NEGATIVE", "score": 0.9573094844818115 }, { "label": "POSITIVE", "score": 0.04269053786993027 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
add48d09-046e-4ba2-ab25-38b4a6691489
{ "category": 62 }
Default
"2024-07-11T03:00:47.299764"
null
How do you decide what the exchange rates are?
{ "text": "How do you decide what the exchange rates are?" }
[ { "label": "NEGATIVE", "score": 0.9987742304801941 }, { "label": "POSITIVE", "score": 0.0012256993213668466 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
c4e2de84-d370-4311-a408-34ae2a912370
{ "category": 32 }
Default
"2024-07-11T03:00:47.300203"
null
Please help. The card won't work.
{ "text": "Please help. The card won't work." }
[ { "label": "NEGATIVE", "score": 0.9997865557670593 }, { "label": "POSITIVE", "score": 0.0002134385285899043 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
63c2413b-e9f8-454b-b2d1-e08b26078e66
{ "category": 14 }
Default
"2024-07-11T03:00:47.300640"
null
When exchanging currencies, is there an extra fee?
{ "text": "When exchanging currencies, is there an extra fee?" }
[ { "label": "NEGATIVE", "score": 0.9955732822418213 }, { "label": "POSITIVE", "score": 0.004426702857017517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
f8002cb8-6a50-45f8-8afc-4b45935c26a5
{ "category": 31 }
Default
"2024-07-11T03:00:47.301015"
null
what documentation do I need for the identity check?
{ "text": "what documentation do I need for the identity check?" }
[ { "label": "NEGATIVE", "score": 0.9983965754508972 }, { "label": "POSITIVE", "score": 0.0016034701839089394 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
5da45545-e620-4d7d-a1a3-44901f8af52e
{ "category": 69 }
Default
"2024-07-11T03:00:47.301443"
null
I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?
{ "text": "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?" }
[ { "label": "NEGATIVE", "score": 0.999485969543457 }, { "label": "POSITIVE", "score": 0.0005139559507369995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
19fecae7-fc20-4803-979f-2b4822f25d1f
{ "category": 2 }
Default
"2024-07-11T03:00:47.301828"
null
Can you tell me why the transfer isn't showing up on my account?
{ "text": "Can you tell me why the transfer isn't showing up on my account?" }
[ { "label": "NEGATIVE", "score": 0.999415397644043 }, { "label": "POSITIVE", "score": 0.0005846463609486818 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
e26de318-d49e-4a67-90ef-fa16882419e9
{ "category": 5 }
Default
"2024-07-11T03:00:47.302215"
null