Datasets:

jordiclive

/

FABSA

like 2

Apple Store

Travel Booking

My only issue with the app is that I have to log off and login each time i use it to get my profile

['account-management.account-access.-1', 'online-experience.app-website.-1']

Google Play

Trading

I am new I will share later on.

['company-brand.general-satisfaction.0']

Trustpilot

Fashion

Very fast delivery ... Very happy with the service !!! Items OK ...

['company-brand.general-satisfaction.1', 'logistics-rides.speed.1']

Google Play

Fashion

Great customer service, easy return/exchange, superior app.

['staff-support.attitude-of-staff.1', 'purchase-booking-experience.ease-of-use.1', 'online-experience.app-website.1']

Trustpilot

Price Comparison

Easy to use site and fast results 👍👍👍

['purchase-booking-experience.ease-of-use.1', 'online-experience.app-website.1', 'logistics-rides.speed.1']

Google Play

Trading

Price alerts mncwaah

['online-experience.app-website.1']

Apple Store

Groceries

So easy to shop with this app. I can’t get out of the house easily as my mum is dementia and needs 24/7 care. I can shop when I like and save my free time for better times.

['purchase-booking-experience.ease-of-use.1', 'online-experience.app-website.1']

Google Play

Price Comparison

Impossible to log in as app keeps stopping half way through process

['account-management.account-access.-1', 'online-experience.app-website.-1']

Apple Store

Fashion

I love this app it’s so easy and had some really good bargains

['value.discounts-promotions.1', 'purchase-booking-experience.ease-of-use.1', 'online-experience.app-website.1']

Google Play

Trading

Excellent App

['online-experience.app-website.1']

Google Play

Groceries

Good website and easy to navigate

['purchase-booking-experience.ease-of-use.1', 'online-experience.app-website.1']

Apple Store

Trading

Awesome, very educational

['company-brand.general-satisfaction.1']

Google Play

Travel Booking

First app for traveling

['online-experience.app-website.1']

Google Play

Travel Booking

Very responsible and very agile the application

['online-experience.app-website.1', 'logistics-rides.speed.1']

Apple Store

Groceries

The app is very fast and efficient, especially if you are a regular shopper and have a set list of “favourites” you can scroll through.

['online-experience.app-website.1', 'logistics-rides.speed.1']

Apple Store

Fashion

Everything works as it should!

['company-brand.general-satisfaction.1']

Trustpilot

Price Comparison

First time I ever bought car insurance online and using this site gave me everything I needed to find my best deal for my needs. Highly recommended!

['online-experience.app-website.1', 'company-brand.general-satisfaction.1']

Google Play

Banking

Tried to exchange through our bank and the charge and rate was horrendous. Paid for premium ORG514 and still saved money compared to the bank fees + we got a much better rate.

['purchase-booking-experience.ease-of-use.-1', 'value.price-value-for-money.-1', 'company-brand.competitor.-1']

Google Play

Groceries

Good but why can't we email instore offers to our friends, directly from the App ? Please add this feature for us customers and in turn it will drive your sales up. Thank you

['online-experience.app-website.-1', 'staff-support.email.-1']

Google Play

Groceries

brilliant app ty x

['online-experience.app-website.1']

Google Play

Groceries

easy and quick to use!

['purchase-booking-experience.ease-of-use.1', 'logistics-rides.speed.1']

Google Play

Groceries

I Always know how m y points I have.

['value.discounts-promotions.1']

Google Play

Banking

Hello, my card ended up blocking, and I'd like you to help me change the password as I do? I'd appreciate it if you'd answer thank you.

['account-management.account-access.0']

Trustpilot

Price Comparison

Very good site beats all the other site

['online-experience.app-website.1', 'company-brand.competitor.1']

Google Play

Trading

The app freezes sometimes and can not log in to my account,, which is a pretty major fault.

['account-management.account-access.-1', 'online-experience.app-website.-1']

Google Play

Groceries

Good for checking points and offers.

['value.discounts-promotions.1', 'company-brand.general-satisfaction.1']

Google Play

Banking

Have had ORG514 for a few years and absolutely love it

['company-brand.general-satisfaction.1']

Trustpilot

Fashion

Fast and timely delivery. The products are very good, I recommend.

['company-brand.general-satisfaction.1', 'logistics-rides.speed.1']

Google Play

Travel Booking

Excellent app!

['online-experience.app-website.1']

Trustpilot

Price Comparison

you are important to us/we go the extra mile/we will be with you shortly/customer centric and so it goes on while you hold on...in my case i gave up the first time and tried again and after 20 mins i got a human...promised an immediate call back and still waiting!

['staff-support.attitude-of-staff.-1', 'staff-support.phone.-1']

Apple Store

Groceries

So annoying. This is the only app I have to sign in every time it updates. Facebook is fine, ORG151 is fine. YouTube is fine. EVERYTHING IS FINE EXCEPT ORG154. You get to the till and the app won’t work cos you’re not signed in. There’s a queue behind. You can’t stand there signing in with your email address, password, Face ID and the 6th, 14th and 15th digits of your Clubcard can you? Sort it out please ORG154.

['account-management.account-access.-1', 'online-experience.app-website.-1']

Google Play

Fashion

I love to shop on the app but it will not let me sign in as a guest. I can only shop on the rack app.

['account-management.account-access.-1', 'online-experience.app-website.1']

Apple Store

Fashion

Order taking a very long time I ordered 3 weeks ago

['logistics-rides.speed.-1']

Apple Store

Travel Booking

So much information contained within, we use the site almost daily for ideas of where to go or where to eat. Would be lost without it. Thanks ORG160

['online-experience.app-website.1', 'company-brand.general-satisfaction.1']

Apple Store

Fashion

Every time I order items, the points never gets rewarded to my account. They force you to update the app every week and re-sign in, only to have all points disappear. This app must have a lot of bugs or hackers. They update more than a PS4. Only mishap is that your info doesn’t update with it.

['online-experience.app-website.-1', 'value.discounts-promotions.-1']

Trustpilot

Price Comparison

Easy to use lots of choice.

['purchase-booking-experience.ease-of-use.1']

Apple Store

Travel Booking

In addition, there are no 10% fees. But also the net price of the room suddenly increases in 10%. Look closely and do the math!

['value.price-value-for-money.-1']

Google Play

Ride Hailing

rise rate as if we were milonarios

['value.price-value-for-money.-1']

Google Play

Groceries

Better and better! At it's best now.👌🏾 Having the advantage card within the app long time coming! Though would be great to get the vouchers you get in the post in the app too.

['purchase-booking-experience.ease-of-use.1', 'online-experience.app-website.1']

Google Play

Banking

Impeccable service, fantastic App. Super recommended

['online-experience.app-website.1', 'company-brand.general-satisfaction.1']

Google Play

Trading

Very good and transparent app. One of the best. I would recommend.

['online-experience.app-website.1', 'company-brand.general-satisfaction.1', 'company-brand.competitor.1']

Google Play

Price Comparison

Made switching my support alot easier

['staff-support.attitude-of-staff.1', 'purchase-booking-experience.ease-of-use.1']

Trustpilot

Fashion

The correct order and within the estimated date. Very happy.

['company-brand.general-satisfaction.1', 'logistics-rides.speed.1']

Google Play

Banking

Great serivces and fast. Recommend

['company-brand.general-satisfaction.1', 'logistics-rides.speed.1']

Apple Store

Groceries

Easy to use and I like the fact it has favourites etc. Just needs a vegan section

['purchase-booking-experience.ease-of-use.1', 'online-experience.app-website.1']

Trustpilot

Fashion

Today a week ago that I made the order and nothing, it is still in transit. I have called the phone, nothing, I send an email, without response. I don't know what else to do ...

['staff-support.attitude-of-staff.-1', 'staff-support.phone.-1', 'logistics-rides.speed.-1', 'staff-support.email.-1']

Trustpilot

Trading

Speedy, effective and courteous service from Jessica

['staff-support.attitude-of-staff.1']

Google Play

Groceries

always find what I need and the staff are very helpful

['staff-support.attitude-of-staff.1', 'online-experience.app-website.1']

Google Play

Banking

I wanted to know if you have an app to install ORG932's salary account

['online-experience.app-website.0']

Google Play

Groceries

I'm signed in but I'm not...how does that work? Tried to do a product search...it keeps telling to sign in.

['account-management.account-access.-1', 'online-experience.app-website.-1']

Google Play

Fashion

Great app

['online-experience.app-website.1']

Trustpilot

Price Comparison

Always excellent and offering huge choices for your insurance needs.

['company-brand.general-satisfaction.1']

Trustpilot

Price Comparison

Found fast cheaper insurance nearly half as much as I was paying, even cheaper than going through their website. Win-win.

['company-brand.competitor.1', 'value.price-value-for-money.1', 'logistics-rides.speed.1']

Apple Store

Travel Booking

Handy to use , Very informative what more could you want.

['company-brand.general-satisfaction.1']

Apple Store

Groceries

Hi, app great, have no problems. Although a downfall is that when fresh grocery’s are delivered, they are close to the date for example bread and fruit, fruit quality is not checked, like brushed apples and bananas for example, this could be greatly improved by the pickers if they checked more carefully, just as if they would if they were shopping for themselves

['online-experience.app-website.1', 'company-brand.general-satisfaction.-1']

Google Play

Trading

Easy navagation

['purchase-booking-experience.ease-of-use.1']

Apple Store

Fashion

I have been buying from ORG616 from a young age. And I intend never to stop

['company-brand.general-satisfaction.1']

Google Play

Travel Booking

Always accommodating

['company-brand.general-satisfaction.1']

Google Play

Price Comparison

so easy to use and great deals

['value.discounts-promotions.1', 'purchase-booking-experience.ease-of-use.1']

Google Play

Trading

Great app, very intuitive

['purchase-booking-experience.ease-of-use.1', 'online-experience.app-website.1']

Google Play

Travel Booking

Easy to use and price is good

['purchase-booking-experience.ease-of-use.1', 'value.price-value-for-money.1']

Trustpilot

Fashion

I started to shop online during this pandemic. Right off the bat I had an issue with using my 10% off voucher. So I thought that's fine I'll make the purchase and have them reimburse me the 10% off as both items I was purchasing were the last ones in my size. I purchased 2 items. Both were not good quality. I generally prefer to shop in person so I can properly check the quality and fit. I returned the items via the ORG616 prepaid shipping method, hermes. And its been 20 days and no refund. DO NOT shop online, I am currently scrambling to get my refund. There online customer service is lacking as no one reads my messages correctly and I get a generic response. It was my first time purchasing something online from ORG616 and it will be the last. Very bad customer service. I will stop buying from them instore also. I will spend my money on companies that care and cater to their customers. I will chase this until I get my money back.

['staff-support.attitude-of-staff.-1', 'online-experience.app-website.-1', 'company-brand.general-satisfaction.-1', 'company-brand.competitor.-1', 'value.discounts-promotions.-1']

Google Play

Banking

Very easy to use. I like the features

['purchase-booking-experience.ease-of-use.1', 'online-experience.app-website.1']

Apple Store

Groceries

Constantly freezes. Often won’t check out.

['online-experience.app-website.-1']

Apple Store

Fashion

Problems with acceptance of loyalist number therefore no feee shipping

['value.discounts-promotions.-1', 'value.price-value-for-money.1', 'logistics-rides.speed.1']

Google Play

Fashion

Application garbage they are doing too late at everything

['online-experience.app-website.-1']

Apple Store

Trading

ORG685 app is very user friendly and efficient. I’m able to easily navigate through the options and they charge no fee and give users free stock which is a plus. I’d definitely recommend it

['purchase-booking-experience.ease-of-use.1', 'online-experience.app-website.1', 'value.price-value-for-money.1']

Trustpilot

Fashion

I did receive an answer as to why there is currently a more expensive minimum spend($100)before you earn free delivery but will still wait until this is over before buying anything from ORG616.

['value.price-value-for-money.-1', 'company-brand.competitor.-1']

Google Play

Banking

Excellent for traveling

['company-brand.general-satisfaction.1']

Google Play

Travel Booking

Convenient and beneficial

['company-brand.general-satisfaction.1']

Google Play

Ride Hailing

Great performance, fast.

['company-brand.general-satisfaction.1', 'logistics-rides.speed.1']

Google Play

Ride Hailing

It asks to enter or to pass in places of high dangerousness, type favelas

['company-brand.general-satisfaction.-1']

Google Play

Banking

Really excellent very satisfied except the transfer that take a little time apart from it nothing to say very good bank with very good services

['company-brand.general-satisfaction.1', 'logistics-rides.speed.-1']

Apple Store

Fashion

it's the best!

['company-brand.competitor.1']

Google Play

Trading

Needs to have a dividend section to get 5 stars

['online-experience.app-website.-1']

Apple Store

Trading

Cannot cancel gold without losing benefits that were already paid for. Scam

['company-brand.general-satisfaction.-1']

Trustpilot

Price Comparison

Immediate and successful action by Aline to get us Meercat movies. Well done.

['company-brand.general-satisfaction.1', 'logistics-rides.speed.1']

Google Play

Trading

Excellent app, well written & easy to use.

['purchase-booking-experience.ease-of-use.1', 'online-experience.app-website.1']

Google Play

Fashion

Easy to use good salez

['purchase-booking-experience.ease-of-use.1', 'company-brand.general-satisfaction.1']

Trustpilot

Fashion

I want to say, everytime I purchase something that is "fulfilled' by ORG92; I have an issue. It is always the driver delivering it to the wrong address or not following the delivery instructions I provide. When it happens, customer service is usually good about it. Not this time. I received notice that my item was next to be delivered. About 10 minutes later, I received notice that it was delivered. The picture showed a rug outside the door it was left by. I do not have a rig by my door. I tried to call customer service and was told no one is answering due to the pandemic. I then got online and started chatting with a customer service rep. This was all within 5 minutes of the delivery notice. I asked them to have the driver come back, get the package and deliver it to the right address. The rep said it was scanned and marked as delivered by accident. I said, I suppose the app telling me I am the next stop, the package being placed in front of a door, the order marked as delivered and a picture being taken is all an accident as well? The rep said it was. Again, I asked for the driver to come back and deliver the package to me. The rep asked me to wait until tomorrow for delivery, despite me telling her several times it was already delivered. She continued to argue until I finally asked for my money back. My chat was transferred 2 times to a different rep. The 3rd one finally said he issued a refund. We shall see.

['staff-support.attitude-of-staff.-1', 'staff-support.attitude-of-staff.1', 'logistics-rides.speed.-1']

Google Play

Trading

The App is very Easy to use and Understand honestly.

['purchase-booking-experience.ease-of-use.1', 'online-experience.app-website.1']

Google Play

Fashion

Easy to use

['purchase-booking-experience.ease-of-use.1']

Apple Store

Consulting

How can I sign up? How can I get it

['account-management.account-access.0']

Apple Store

Fashion

The worst online service I’ve ever seen 👎🏻 delays in shipments and no replies on the emails! More than a month and still haven’t received my shipment.

['logistics-rides.speed.-1', 'online-experience.app-website.-1', 'company-brand.competitor.-1', 'staff-support.email.-1']

Trustpilot

Price Comparison

Very disappointed. Went through ORG190 to get the £25 back but now being told by ORG190 that ORG600 state they have no record of us buying through them, despite having email proof and policy number, so will therefore not be paying the £25. I know this money is not guaranteed but feel they are being dishonest and will now buy through someone else at renewal. Not trustworthy.

['staff-support.attitude-of-staff.-1', 'purchase-booking-experience.ease-of-use.-1', 'company-brand.general-satisfaction.-1']

Google Play

Travel Booking

beautiful

['company-brand.general-satisfaction.1']

Google Play

Ride Hailing

Missing necessary user information

['account-management.account-access.-1']

Google Play

Ride Hailing

very good it works super fast and does not consume so much data

['company-brand.general-satisfaction.1', 'logistics-rides.speed.1']

Trustpilot

Price Comparison

Went to get a quote for life insurance and went through all option being carful not to allow contact or passing of details to other companies at every stage. There is no way that I missed anything. A few days later, I got calls from five different numbers enquiring about life insurance. no mention of providers or anything, even when I asked what company they were calling from. They just sold on my details without consent. Reported

['online-experience.app-website.-1', 'company-brand.general-satisfaction.-1']

Google Play

Ride Hailing

You are in the right way. By placing the chat feature and the user's note, it would look perfect.

['online-experience.app-website.0', 'staff-support.attitude-of-staff.0', 'company-brand.general-satisfaction.1']

Trustpilot

Price Comparison

Soo far not been able to get hold of anyone at ORG76 after handing over 172 pound. No reply to emails and no answer on the phone

['staff-support.attitude-of-staff.-1', 'staff-support.phone.-1', 'staff-support.email.-1']

Google Play

Groceries

very useful app, easy to use and respinsive

['online-experience.app-website.1']

Apple Store

Fashion

Relatively unclassified and I get executed until I find the item I want .. to work a little on the menu ..: ((

['online-experience.app-website.-1']

Apple Store

Groceries

Easy to use website, great customer service and helpful staff

['staff-support.attitude-of-staff.1', 'purchase-booking-experience.ease-of-use.1']

Google Play

Trading

Very interesting still learning👍👍👍👍

['online-experience.app-website.1', 'company-brand.general-satisfaction.1']

Google Play

Banking

How do I release the app to see the salary account?

['online-experience.app-website.0']

Google Play

Travel Booking

Super thanks

['company-brand.general-satisfaction.1']

Apple Store

Groceries

Great app- would be 5* if they added functionality for Apple wallet like all other store cards!

['online-experience.app-website.1', 'purchase-booking-experience.ease-of-use.-1', 'company-brand.competitor.-1']

Google Play

Information Technology

How to delete numbers from this app

['online-experience.app-website.0']

Google Play

Travel Booking

Very excellent service & satified, secure of processing, i absolutely like it

['company-brand.general-satisfaction.1']