Newsletter

Remote access & tech support

Radmin is one of the most popular remote access software products.  It is used in more than 100,000 companies worldwide for remote tech support and system administration.  IT professionals attest to its stable operation, strong encryption of all transmitted data and ease of use. 

Remote tech support

With Radmin, a technician can support a user’s computer remotely and fix problems as if he were right there in front of the remote PC.  Troubleshooting of remote users’ computers can be performed almost instantly so employees don’t waste time waiting for technical support.  Radmin is invaluable, increasing IT department efficiency and company productivity. 

“We need a quick and safe way to take control of our customer’s desktops to help them solve their computer problems.  The highest level of security and data protection offered by Radmin meets all of our IT department’s requirements.” 

Fritjof Eichhofer
Head of IT Consult Eichhofer GmbH

Remote access and system administration

Radmin allows secure remote access to network computers and servers and makes remote system administration easy and efficient.  System administrators can carry out essential network operations remotely, such as software updates, troubleshooting of PCs and servers, etc. 

“Radmin has proven to be a valuable tool for servicing both servers and PCs inside our VPN.  Without such a tool, it would have been impossible to service the organization.” 

5 reasons IT professionals choose Radmin for remote access and tech support

1.  Security

It is obvious that with a task like accessing a remote corporate PC, security is vital.  With Radmin, all transferred data is protected with 256-bit AES encryption; there is no risk of business data loss.  No vulnerabilities have been found since Radmin was originally developed. 
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2.  Affordability

Radmin's affordable price puts it in a class of its own.  Every Radmin license is a lifetime license.  Same-version updates (for example, 3.x to 3.y) and technical support are free of charge.  Radmin Viewer (the client module) is free: system administrators and users may access their remote computers from anywhere.  Famatech offers a very flexible licensing policy for companies of different sizes. 
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3.  High-speed connection

With Radmin's high operating speed, using a remote computer is just like using a local one.  Radmin is widely recognized as having the best image transfer quality, with no blips or distortion.  Unique algorithms make it easy to work even on very tight bandwidths. 

4.  Reliability

Radmin is praised for its stable operation.  Testing, user reports and professional reviews confirm that Radmin software does not malfunction even after a year of continuous operation. 

5.  Low system requirements & easy deployment

Radmin has no special hardware requirements.  If your computer runs Windows, Radmin will run on your computer – it's that simple.  Radmin Server can be configured, deployed and activated remotely on any number of computers via the free Radmin Deployment Package. 
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