Fresh Job Vacancies at MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable.  It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition. 

We are recruiting to fill the vacant positions below:

Job Title: Customer Service Partner

Location: Lagos

Job Description

Ensure top quality customer support in all areas of key account management

Minimum Qualification

Job Title: Solution Design Engineer

Job Description

To design and develop IS solutions for MTNN in adherence to IS architecture and design specifications

New business growth from data access, ICT & Digital to sustain and complement traditional revenues

Review functional specifications, acquire a detailed understanding of the testing requirements for a given design, and advise on practicability of proposed architecture /design. 

Develop designs that support the functional requirements business application projects and include the conceptual, high-level and detailed design specifications for build, implementation and support of these business solution. 

Assess implications of a given design current and future support model; and prepare an implementation and transition plan. 

Develop an understanding and lay out a plan of the system performance and capacity requirements, standards and criteria to satisfy the customer’s business requirements for the solution. 

Organize and coordinate the activities of the systems design team and communicate

All business process changes to them and highlighting the implications on design. 

Manage work flow processes, document weekly reports per functional area and provide input to monitor and execute URS. 

Monitor application development projects through the individual lifecycles. 

Complete an analysis of the customer’s business requirements, as it relates to technical infrastructure design, and ensure traceability of the design to the business requirements. 

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