hey
okay
I see
you are my next appointment
no no it's fine
whatever I had on the
books... it's done 
you're my next appointment
how long have you been
living with this face
my god
so you've never really
gone for any tuneups or anything have you? 
listen
don't worry
I'm a professional
I can see
that you've worn this face
far past 
its expiration
really eyeballs are only good
for a certain number of years and 
well the nose starts to go first
the teeth
let me see
yeah
you really really need a
face replacement,
at the very least a rejuvenation
don't worry
what's your insurance? 
okay
I can do it
for, let's see... eyes,
nose...
teeth...
lips...
hair..
1 2 3 4 5
I can do it for...
this amount
is that satisfactory? 
you have yourself a deal
okay
don't you worry about a thing
we're going to get that face
fixed
all right
it's pretty irresponsible of you to be
actually walking around with the
features so worn out
very used, covered by
stress
overwork
how much sleep do you get? 
well I expect to see you back in here in no time then
let's see
let's see let's see
we can start with your eyes
okay
now since you're doing...
a full...
do over
you can actually pick anything you'd like
oh, well  I can show you our colors,
what we have
oh yeah we expanded
you have not been here in a long time so
you probably only had probably five or
so of these to choose from so
oh don't get overwhelmed
first of all
I could be here all day
so take your time
second of all I can help you make the
best decision for you
if you'd like
okay
should we go
over all the colors? 
or do you have something in particular that you know
you want? 
let's go through 'em
yeah
yeah, let's go through 'em
we have aquamarine
that's more of a greeny blue
it's like "is it blue is it green?  turquoise?",  you know
we've got um, honey
which is a beautiful yellow brown with actually a
spot of reddish brown in the middle
we've got our classic blue with the very
very inner yellow iris
we have a classic green, mmkay? 
 now all of our eyes do come with
the natural more yellow inner ring
but it's most prominent in colors like blue
and green
mm-hmm
we have Jade green
which is a little less saturated than
our normal green
we have chestnut-brown
yes I did a combination of chestnut
brown and added a bit of a deepener to it
mm-hmm
we can do pure hazel for you if you
want something like a little different
we have our satin gray and sugar gray so a
satin will be your lighter
and sugar would be your darker gray
we've got sweet violet here, not to be confused
with regular violet
where the inner yellow ring
is much more prominent in the sweet violet
we have topaz blue
a bit more saturated than our regular blue
and more contrast than our true
sapphire which is really
you look like...
I've seen people insist that they want
true sapphire 
and they look like White Walkers
coming out of here.. it's...it's not a..  it's
not my favorite look
we can do, um
hazel here
which is less contrast-y
than the pure hazel
yeah the name's a little confusing
like I said we have our normal
gray, um, down here
again with a less prominent inner ring
we have emerald green
again I don't think looks very natural
but maybe that's not what you're going
for
we have our brown eye so this is more
of a golden brown
a little bit lighter than
chestnut here but in the same family
we have our marble gray, which is a gorgeous color
very uh...
you know steely, impactful
we've got Evergreen
another beautiful color
violet.. just that nice purple
beautiful color not natural but not um
not too overwhelming or 
in-your-face, truly and then a very
popular choice is our ocean blue
are you between any of them? 
okay
and with your
complexion
I would probably lean more towards..
yup, exactly! 
I agree let's.. let's go for it
I'm gonna load up my pen here
and this is gonna go in your eyes so
let's numb you up first
look up
look down
to the side
and to the other side
okay
I have to make sure we have a clear face here
so.. hold still
can you feel that? 
perfect
nice and numb
I'm just gonna go ahead and polish off..
the
rest of that stubborn color
that was in your eyes
mm-hmm
oh yeah it's coming off easily
who did these for you? 
oh yeah
you know they went
out of business
yeah
mm-hmm
just couldn't really keep up with
the times
alright
perfect base
I have the color loaded in
my pen here
and what we're going to do
is just...
you okay? 
good
it really shouldn't be uncomfortable at all
if you have to blink just go ahead
and do it
it won't hurt the pen at all or the procedure
and if you need a break just let me know
okay
all right
you should be...
seeing a
little bit better yeah? 
blinking around a little bit
you look stunning-  already it makes a big difference
and that's why I don't understand why
people don't come in for their tune ups
more often because it's truly..
it's not an unpleasant experience, you know? 
I try to be professional and...
have good bedside manner
I have great reviews on Yelp
I know, it's not personal, I get it
all right
now, let's uh,
let's work on your teeth,
shall we? 
I'm gonna go ahead and get my gloves on
or rather, I only need one
my nails have gotten a bit longer so this is more, uh
precarious than usual
alright
I'm just gonna have you..
open up
and I'm gonna take a look in your mouth
okay
can you bite down? 
look up
side
side
mmkay well uh, I can see
your teeth are still very straight which
is good
they just have a lot of wear and tear so
honestly I just want to give
them...
strengthening
strengthening gel
we'll shape them back up and..
make sure
that they're pretty white, ok? 
go ahead and open this
and what I'm going to do
is put a little bit
of strengthening gel on this
all over the bristles
this is gonna go
in your mouth, so
yep, just like that, keep your teeth
visible for me
I just want to coat all of  your teeth
molars..
front teeth...
back behind there
bottom teeth as well
back molars..
the front of your bottom teeth there
and your back molars, as well
I"m just coating everything
mmkay
and while that's covering them
I'm gonna go ahead and shape them 
around
the gums here
make the lines a little bit smoother, you know? 
oh yes, that's a
nice gum line right there
bottom teeth, here we go
yup  just like that
mmkay
go like this
all right
now these trays
are going to
fit in your mouth so that they will make a more
permanent shape so go ahead and..
like that
okay
and
the bottom teeth
like...that
okay
bite down
sort of grind your jaw a little bit
does that feel fine? 
okay
now those tray should give you a
whiter appearance and dissolve within 48
hours
yeah, then your teeth should be looking
better than new honestly
they weren't in
too bad shape but um...
but yeah, you definitely needed some gum shaping,
a little bit of rebuilding and, uh
 yeah that whitening will help
okay shall we move on to the nose? 
we shall
alright
well
for your nose,
you're going to have to
describe to me what you want because
what I see right now is just years of
deterioration and neglect
so would you like a nose that is more...
you know, pointed? 
maybe like a little
more rounded but still sloped up
or one that points down a
little more
any of these in a decent ballpark? 
ok
so in terms of the nostrils
if um, and I am
NOT an artist on the paper I might add
if you have your nose shape right
here
facing forward per se 
you want the nostrils just
coming off the side there
nothing too prominent
that's what most of my clients ask for, I mean..
you could
do something you know
pretty...
intense
if that's more your style
okay
you know, I'm just going to try to restore your natural nose
as much as possible
okay first we need that numbing spray
and then...
I'm gonna be using the same...
building gel
that we're gonna use...
with your mouth
let me mix that up for ya
oh yeah
just a little bit of this
goo...
we're gonna layer on your nose
to be the building blocks
of our shaping
a little bit there
now this dries, um, completely clear, so
some people get nervous when I pull it out
and let's...
just get a little more on the side here
like that
okay
alright now, as that hardens 
we're going to need to
do some measurements to make
sure that, um
I'm shaping and sculpting
the right size, so
just hold still
I'm gonna do 2 and a half...
one and three quarters here
one and three quarters here
I think that looks good, let me see
the tip of the nose should only be about...
half that
with the nostrils coming like a quarter or so there
and then
coincidentally
quarter or so there
okay
okay
all right, let me see
I think that looks good
so...
let's do some shaping here
as this dries it becomes
 less and less malleable so
you wanna...
get in
while it's still a little bit structured so
it's gonna hold the shape
but...
not dry enough that it won't move
do you remember getting your nose fixed last time you came? 
oh they didn't do a nose shaping, okay
interesting, yeah
Wow, so you haven't
been since they've done, uh...
just nose templates stamped on the face? 
yeah, well this,
this is a much more natural look I think
that's perfect
now we're gonna have to
cover this and seal it up
and make a little mixture here
with our building foam
okay
so I'm gonna grab my brush set here
get my little detail brush
mmkay
and with our foam
we just want to
seal that up
exactly so it's just a little...
smoother than it was
yeah, the foam
is a great medium because it just
absorbs so well
yeah
okay
a little bit
here
okay
so we're going to be doing the same
thing with your mouth just so you know what to expect
I'm gonna go ahead and
just let this dry for a second um
before we get into that
that looks good
yeah
with your eyes and...
and I'm just, I'm
just thinking right now you probably
want some fresh eyelashes as well
I'm
noticing now with the nose and..
yeah
you know what?  let me show you
I've got two styles, and actually
the eight elevens and
the eight tens
now the eight tens are...
a little more intense and full 
whereas the eight elevens
are more natural, on the thick
side but have a more dramatic...
whoosh! 
yeah the whoosh!  yeah
we can certainly, um thin them out a little bit, or
make them look a bit more...
maybe more what you're used to
okay
yeah
well that's perfect we can do
this while your nose dries
we can do your mouth, your lips,
since we did your teeth already
and then we can pick your hair, yeah
okay great
um, I don't have my scissors so
let me grab them, just a minute
here we go
so I think
these are the easiest type to install
quick-drying
etc
okay it comes a little bit longer than
it should
so I'm gonna go ahead and measure your eye
ok, let's get your other eye
okay
here we go
I'm gonna give the ends a snip since those are the more..
dramatic side
that you don't necessarily want
in an every day look
and these are gonna go...
right
on
your eye
like so
what do you think? 
yeah
let's do the other one
you know I was a little bit stressed when you came in
but honestly
I'm feeling a lot better
now that we're...
getting some features on you
you know, you deserve it
you deserve to look...
your best
okay
beautiful
beautiful, really suits you
really suits you
now let me check your nose
 good and
dry
good and dry, so it's time to do your
lips, now
let me take a look
actually
do some measuring of the lips
there's a  .1 when it should be a  .4
and... this is a little lacking here, I need to do some plumping
alright
I'm not gonna bother
drawing scale for lips, I can see the shape
that would really suit your face
unless you're looking for something more intense but
it's not really the vibe
that I've been getting from you today
it's like on a scale of 1 to 10
how thick... do you want those lips? 
okay
alright we don't have to do anything...
super special to achieve that
so let me just find my
building
gel
I think it's this one I'm gonna wanna use
our... "knife"  it's not sharp
okay, so this 
building gel's gonna go
on your mouth
just go ahead and.....
get comfortable
and then relax
ok I'm gonna paint this on
add a little bit more
okay
okay, alright let me put this down
we're gonna want to start to do some
shaping
right away
and then
a little bit more as it's drying but let
me just get the
initial shape down
okay okay, initial little shape
okay! 
gonna turn you to the side there
ok let's see
mmkay
and then we're going to want to
press into the middle of your mouth here
make sure that
it doesn't dry shut
was that the doorbell?  no
okay
alright
we're gonna get our foam here
it's been collapsing a little
bit so let's get that back...
up...
fluffy where we want it
okay
wipe that off on my towel here
and start building that onto your lips
like so
this is where, you know, the soft skin...
that's where that's coming from is this foam builder
ok
just scrape them, there we go
it's a little tingly?  yeah
your mouth is more
sensitive than your nose, so
let's do this
okay
some color
just a very natural...
natural color, um
and this reacts with your body heat so
it looks a little bit greenish, a little pale, but
just a few drops on your lips and
that's gonna react with the foam
to make a really smooth
really nice
saturated, not too saturated
lip color here
go like this
very good
you have a face again
you have a face again
so the last thing we need to do is...
your hair
I have a few really good options
you cannot go wrong
but, you know, let me show you
you can pick the one
that you think suits you best
and this is the easiest one to change so
if you ever wanna come back in and just do a hair update,
you just let me know
alright this one is incredibly thick
so let me try to find.. there we go
all of our hair can be..
cut and styled
to your desired length preference,
bang preference,
this is our dirty blonde that's on the
more ashy, paler side
it's got a bit a curl I would call it
more of a wave
but it's very, very beautiful it's got a lot of volume
if you cut this short
I actually think it would look great
yeah
so...
okay
I do have a darker one with a wave
now this is our...
 this is our best brown
a really
deep,
warm,
brunette
yeah.. it's got a little less of a wave
but I've heard
that clients say that this one is a little bit more...
manageable
it looks like
it tangles easy but it's actually 
very very, um,
very smooth, you just need to run a brush
through it probably
just once in the morning after you get out of bed and then
take a shower
you'll wanna brush as well, but
 it definitely doesn't have to be this long, we just
carry it in long lengths so
can always go shorter, you know
or you could do a real cool braid
updo, ponytail, bun
two buns, you know? 
you know, I do,
I do have one that's
slightly darker
this is the darkest we've got, actually
let me go ahead and get this out of the bag, here
curly jet-black hair
beautiful
it's got a lot of bounce to it and a lot of life to it
as you can see it's incredibly
dark
but very, very beautiful 
go ahead and give that a feel, it's silky
but if you want to go...
okay, if you wanna go off the...
natural color spectrum
I can respect that
we only have a little bit left of
this wine color
so if you really fancy this one,
you'd only be able to get it in a short cut
here we have..
our stunning wine
purple almost pink
hair here
with a hairstyle this short you could spike it
quite easily, look pretty nice
definitely bold
I mean, bolder still we have...
we have rainbow, but
yeah
yeah, ok
let's um,
let's install this and see what
it looks like really quick, okay? 
let me just...
mmkay
oh wow! 
oh wow! 
okay
wow
that looks really good on you! 
just give it a little trim here
if you push that, yeah
have the bang like, here...
people really like this color
it's really in this season
lemme just clip this back really quick
yep! 
and, uh
trim the underneath here
okay
the length is slightly uneven at the moment, so I can fix that
it's just on the one, the one side here
Wow
a day's work, well done, honestly
easier than I anticipated considering we
had to do the full...
kit and caboodle here but, you know,
that's what you get if you neglect
taking care of your face
well
people aren't gonna recognize you that's
for sure you're gonna have to get your
nametag back out and start wearing that
for a week or so
well what do you think?   do you like it? 
good
I am very glad
good job
well, anytime you need a little bit of an
adjustment
whether its out of necessity or just out of personal preference
you just go ahead and give me a call
or drop in
um, yeah, yeah appointment, no
appointment
should be fine but um,
well, happy I could do it for you so
yeah
you take care of this one though
take care of it 'cause this is some of my
best work
yeah it's a nice face
that is a nice face! 
all right, get on out of
here, go enjoy your uh, your new life!