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Positive reviews make 73% of consumers trust a local business more

Realtors

It’s time to improve your Online Reputation

Being a reputable services provider is something everyone aspires to and makes diligent efforts to achieve.  But how are you faring online?  More and more users are turning to websites and other online means to of doing their initial scouting – be it for properties or real estate professionals. 

85% of consumers overall trust online reviews as much as personal recommendations!  It is thus, imperative that having a mere online presence does not suffice any more – you need to also ensure that it is an extraordinary one.  Getting more positive reviews and at a constant clip is key to maintaining a healthy online reputation. 

Showcase your business through Microsite – your own webpage

With NextGen Review, it takes just a few minutes to have a webpage all of your own.  Absolutely no coding is needed.  In a few simple do-it-yourself steps, you will be able to create your Microsite with details of your business, team and other such information.  What’s more, you can even details such as your areas of operation, Specialties and more.  You will be able to show your contact information as well as enable visitors to leave a note with what they’re interested in – which you can then use to convert them from leads, to your clients! 

NextGen Review

Start getting reviews today

Bad reviews are worse than you think

49% of consumers need at least a four-star rating before they choose to use a business.  This means you need to know as soon as you receive a bad review so you can reach out to your customers and figure out what has made them unhappy.  While no business ever has a perfect 5-star record from the start, customers appreciate the responsiveness and diligence service providers exhibit.  You can also make a compelling case for the customer to revisit their online review of you.  We don’t always have a perfect run but it strongly resonates with potential customers when a wrong has been corrected and it has been done in time. 

NextGen Review application gives you notifications of reviews you receive across all your connected channels so you can react in a timely manner. 

You can turn a bad review into a happy customer and also stand to come out of the situation with a positive review under your belt. 

Propagate your hard earned reviews on Facebook, Twitter and LinkedIn

Consumers read an average of 7 reviews before trusting a business – up from 6 the previous year according to the Bright Local consumer survey.  This means you need to have good reviews and in good numbers.  But you can also get the most of each review you receive by sharing them on your social channels.  This automatically broadcasts a single review to your networks.  And as and when they interact with it such as commenting or liking it, it gets propagated further into their network giving you a wider reach than ever. 

The NextGen review app helps to automate this process when you setup the Autoshare feature.  All the positive customer reviews you receive on your channels are automatically shared on your Social Networks such as Facebook, Twitter, and LinkedIn ensuring your reviews reach the widest audience.  This not only helps spread a good word about you, but will also bring in leads for your business.