Services Dashboard

Elive

A number of UAA services experienced outages affecting UAS.  The UAS Blackboard Collaborate service was unavailable from approximately 10:30am-3:30pm. 

Updated
2015-03-12 08:47:57
by
WWARD10

IMPACTED
Elive
on
2015-03-02

UAS Online was briefly unavailable from approximately 1:55-2:00pm. 

Updated
2015-03-03 08:42:27
by
WWARD10

IMPACTED
Elive
on
2015-02-20

UAS Online experienced an early morning outage at approximately 4:15am due to connectivity issues.  The system returned to service at approximately 4:50am. 

Updated
2015-02-20 10:21:16
by
WWARD10

IMPACTED
Elive
on
2015-01-09

UAS Blackboard will be unavailable on Friday, January 9th from 7am – 7:30am for a system reboot. 

Updated
2015-01-12 10:22:05
by
WWARD10

IMPACTED
Elive
on
2015-01-08

UAS authentication services for systems such as UAS Online and ELMO experienced technical difficulties.  Technicians resolved the issue by 1:30pm. 

Updated
2015-01-12 10:17:03
by
WWARD10

IMPACTED
Elive
on
2015-01-02

The UAS SQL database server experienced an outage beginning on January 1st around 3:30am.  The outage impacted the UAS Blackboard system.  The SQL server and Blackboard returned to service on January 2nd at 9:30am. 

Updated
2015-01-08 09:03:17
by
DLCOLLINS

IMPACTED
Elive
on
2015-01-01

The UAS SQL database server experienced an outage beginning on January 1st around 3:30am.  The outage impacted the UAS Blackboard system.  The SQL server and Blackboard returned to service on January 2nd at 9:30am. 

Updated
2015-01-08 09:03:39
by
DLCOLLINS

IMPACTED
Elive
on
2014-10-09

UAS is currently experiencing errors when accessing recently created web meeting archive recordings.  We are working with our UAA Blackboard Collaborate service provider to resolve the issue. 
UAS is currently experiencing errors when accessing recently created web meeting archive recordings.  We are working with our UAA Blackboard Collaborate service provider to resolve the issue. 
Currently, archived webmeetings/collaborate sessions from 10/2 thru 10/5 remain unavailable. 

Updated
2014-10-10 08:38:49
by
WWARD10

IMPACTED
Elive
on
2014-10-08

Currently, archived webmeetings/collaborate sessions older than 10/2/14 will play after you click the play button.  Sessions newer than 10/2 will not play. 

Updated
2014-10-09 08:49:39
by
WWARD10

IMPACTED
Elive
on
2014-10-07

UAS is currently experiencing errors when accessing recently created web meeting archive recordings.  We are working with our UAA Blackboard Collaborate service provider to resolve the issue. 
Currently, archived webmeetings/collaborate sessions older than 10/2/14 will play after you click the play button.  Sessions newer than 10/2 will not play. 

Updated
2014-10-08 09:09:10
by
WWARD10

IMPACTED
Elive
on
2014-10-06

There were reports about intermittent Collaborate connectivity from 6:15 pm-6:53 pm from one distance class. 

Updated
2014-10-07 09:16:30
by
WWARD10

IMPACTED
Elive
on
2014-10-05

UAS is currently experiencing errors when accessing recently created web meeting archive recordings.  We are working with our UAA Blackboard Collaborate service provider to resolve the issue. 

Updated
2014-10-06 08:48:48
by
WWARD10

IMPACTED
Elive
on
2014-10-04

UAS is currently experiencing errors when accessing recently created web meeting archive recordings.  We are working with our UAA Blackboard Collaborate service provider to resolve the issue. 

Updated
2014-10-06 14:12:47
by
WWARD10

IMPACTED
Elive
on
2014-10-03

UAS is currently experiencing errors when accessing recently created web meeting archive recordings.  We are working with our UAA Blackboard Collaborate service provider to resolve the issue. 

Updated
2014-10-06 14:12:53
by
WWARD10

IMPACTED
Elive
on
2014-09-26

Updated
2014-09-26 09:31:45
by
WWARD10

IMPACTED
Elive
on
2014-09-14

Several UAS services experienced slowness and login problems on Sunday morning due to an unresponsive Active Directory domain controller.  Services including UAS Online, Email and ELMO were impacted starting around 4am.  The issue was resolved Sunday at approximately 1pm. 

Updated
2014-09-15 09:46:13
by
JTMUNDY

IMPACTED
Elive
on
2014-09-07

Updated
2014-09-09 09:57:29
by
WWARD10

IMPACTED
Elive
on
2014-09-06

Updated
2014-09-09 09:57:33
by
WWARD10

IMPACTED
Elive
on
2014-09-02

The main web server was down from 6pm - 6:15pm on 9/2. 

Updated
2014-09-09 09:31:56
by
WWARD10

DOWN
Elive
on
2014-07-27

Webmeetings were not available during the scheduled UAS Online Portal Migration

Updated
2014-08-06 14:02:39
by
SOGROSS

DOWN
Elive
on
2014-07-26

Webmeetings were not available during the scheduled UAS Online Portal Migration

Updated
2014-08-06 14:02:40
by
SOGROSS

DOWN
Elive
on
2014-07-25

Webmeetings were not available during the scheduled UAS Online Portal Migration

Updated
2014-08-06 14:02:44
by
SOGROSS

IMPACTED
Elive
on
2014-04-21

UAS Online login service was unavailable for ~15 minutes after being reported to the Helpdesk @ 11:29am Monday April 23, 2014.  Users already logged into UAS online were unaffected. 

Updated
2014-04-23 11:48:10
by
WWARD10

IMPACTED
Elive
on
2014-04-13

Elive/Collaborate was unavailable within the UAS Online portal during the UAS Online outage. 

Updated
2014-04-14 08:51:52
by
WWARD10

UP
Elive
on
2014-02-04

From about 6:00 PM, the webmeeting tool was not functioning correctly.  The problem had fixed itself by about 6:30 PM. 

Updated
2014-02-05 14:59:32
by
SOGROSS

IMPACTED
Elive
on
2014-02-03

From about 6:00 PM, the webmeeting tool was not functioning correctly.  The problem had fixed itself by about 6:30 PM. 

Updated
2014-02-05 14:59:38
by
SOGROSS

DOWN
Elive
on
2013-11-11

A UAA network connectivity issue affected Elluminate for ~20mins.  Disruptions to UAS classes were reported to the UAS Helpdesk. 

Notice posting: http://uas.alaska.edu/pub/hd1 -- Today, at approximately 2:00pm, IT Services personnel, working on power infrastructure with Facilities personnel, briefly lost power to a circuit to a rack of network equipment. 

Updated
2013-06-21 16:33:17
by
CJBENNETT

IMPACTED
Elive
on
2013-05-28

In the evening several users reported being suddenly dropped from their courses, in investigation & testing, the system remained online and the symptoms did not persist for all users. 

Updated
2013-05-29 17:32:35
by
CJBENNETT

UP
Elive
on
2013-04-01

It's No Joke - We began tracking this service on the Dashboard Monday, April 1st.  Prior tracking of systems can be found in Help Desk Notifications.  https://online.uas.alaska.edu/online/portfolio/ITS/HD_Report