Forgot your password?  You can find your password at all times in your Guesty Dashboard under Account >Integrations > Airbnb > Select Integration. 

If you wish to change your password in the future, after changing it on Airbnb- also go to the Guesty dashboard: Account>Integrations> Airbnb > Select Integration> Password and update it there as well. 

If you change your password ONLY on Airbnb, it will not push to Guesty and the connection would be lost

Account Disabled/ Contact Airbnb

Airbnb's security standards are strict, so they require a bit more information in this case. 

In order to restore the account:

Option A: reply to Airbnb Recovery email. 

Go to Account>Integrations> Airbnb > Select Integration

On the right side of the page you will see the following message:

Open the email and provide Airbnb with the required information. 

Airbnb will manually review and process this within 24-48 hours. 

You will see Airbnb's response in that same section of the integration page.  Please check for an answer in the following day or two. 

Airbnb emails will remain for 7 days and then disappear

Option B: Contact Airbnb via Guesty

In order to write to Airbnb from your integration email (username@user.guesty.com):