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#NAME?
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If you have any further questions regarding shipping, feel free to reach out to our customer service team for assistance.
BQZ
Can you tell me about your shipping policy?
SHIPPING
shipping_policy
Sure! We offer reliable and prompt shipping services for your convenience. Our shipping policy is as follows:
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- Delivery time within India: 7 to 10 business days. Due to some circumstances if the delivery of your products are delayed you'll be notified by our Customer Support representative.
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If you need more details, don't hesitate to get in touch with our customer service team.
BLQZ
I need information on your shipping policy
SHIPPING
shipping_policy
Les Petits strives to ensure your order is delivered promptly. Here's what you should know:
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- Domestic deliveries take 5-7 business days, and international orders might take longer depending on the country.
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#NAME?
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If you have any questions, our customer service team is happy to assist you.
BL
What are the shipping options available?
SHIPPING
delivery_options
We offer a variety of shipping options to make sure your order arrives on time.
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- Standard shipping within India: 5-7 business days.
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#NAME?
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Feel free to contact our customer service team if you need more information or assistance with shipping options.
BCELN
I want to check if shipping is available in my country
SHIPPING
delivery_options
We ship to a variety of countries worldwide, including popular destinations. However, shipping availability depends on your location.
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If you need assistance or more details, reach out to our customer support team for help.
BQZ2
How long does shipping take for international orders?
SHIPPING
delivery_period
International orders typically take longer to deliver compared to domestic ones. The shipping period depends on the destination country.
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- Estimated delivery time for international shipping is around 7-21 business days, depending on your location.
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#NAME?
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For more specific shipping times, you can contact our customer service team.
B2
I need to know the shipping times for my order
SHIPPING
delivery_period
Shipping times for your order depend on whether it's a domestic or international order.
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- Domestic shipping generally takes 5-7 business days.
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- For international orders, delivery times range from 7 to 21 business days depending on the destination.
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For more information, contact our support team.
BLQZ3
Is there an option for expedited shipping?
SHIPPING
delivery_options
Yes, we offer expedited shipping on select orders.
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If you have any questions or need more information, feel free to contact customer support.
B2QZ
Can I track my order?
SHIPPING
shipping_tracking
Yes, you can track your order once it's shipped.
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#NAME?
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- You can use this tracking number to track your order on the carrier's website.
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If you have any issues or further questions, please contact our customer support team for assistance.
B
How do I earn points in the rewards program?
REWARDS
earn_points
You can earn reward points based on your yearly spending. The more you spend, the more points you accumulate. Each point equals 1, and the points are valid for one year. Start shopping and unlock rewards today!
BQZ
How can I redeem reward points?
REWARDS
redeem_points
Redeem your reward points after adding items to your cart. A pop-up will show available rewards and coupons. You can choose to apply your points before proceeding to checkout.
BLQZ
I want to redeem my points for a purchase.
REWARDS
redeem_points
To redeem your reward points, select the number of points you'd like to use on your purchase during the checkout process. Each point is worth 1, and you can use them towards your total order amount.
BL
Tell me more about how reward points work.
REWARDS
rewards_info
Reward points accumulate based on your annual spending. Points are valid for one year. The more you spend, the higher your membership tier, which offers additional benefits like free size exchanges, priority access to new arrivals, and fast delivery.
BCELN
What are the benefits of the Platinum rewards tier?
REWARDS
platinum_benefits
Platinum members which spend 5 Lakh and above yearly and earn 3% reward points. They enjoy priority early access to new arrivals, invitations to trunk shows, free size exchanges, and fast delivery.
BCELN
What benefits come with the Gold tier?
REWARDS
gold_benefits
Gold members which spend between 1.5 Lakh to 5 Lakh yearly and earn 2% reward points. They get priority early access to new arrivals, invitations to trunk shows, free size exchanges, and fast delivery.
BCELN
What are the benefits of being a Silver member?
REWARDS
silver_benefits
Silver members spend up to 1.5 Lakh yearly and earn 1% reward points. They enjoy standard reward benefits and delivery services.
BL
How long does it take for reward points to reflect in my account?
REWARDS
points_reflection
It may take 7-10 days for your reward points to reflect in your account after your purchase.
B
Who do you work for?
ABOUT
info
I work for Les Petits.
BL
Which brand are we talking about?
ABOUT
info
I am a chatbot for Les Petits
BLQZ
Who is Harsh?
ABOUT
info
Harsh is my father and my creator.