utterance_id
stringlengths 19
23
| transcript
stringlengths 1
554
| emotion
stringclasses 12
values | valence
float64 1
5.5
⌀ | activation
float64 1
5
⌀ | domination
float64 0.5
5
⌀ |
|---|---|---|---|---|---|
Ses01F_impro05_F004
|
I waited the entire baggage- I waited for the whole baggage carousel four times. They told me to go to the next one. I waited through that for three planes and now I'm here.
|
fru
| 2
| 3.5
| 3.5
|
Ses01F_impro05_M005
|
Okay. Great. I'm really sorry that you had to do that. What's your last name? Let's start there.
|
neu
| 3.5
| 2.5
| 2
|
Ses01F_impro05_F005
|
Nash.
|
fru
| 2.5
| 3
| 3
|
Ses01F_impro05_M006
|
Okay.
|
neu
| 3.5
| 2.5
| 2
|
Ses01F_impro05_F006
|
No G.
|
xxx
| 2.5
| 2.5
| 2.5
|
Ses01F_impro05_M007
|
all right- okay. And you lost your bag? Is that- that the issue?
|
neu
| 3.5
| 2.5
| 2
|
Ses01F_impro05_F007
|
Yes.
|
fru
| 2.5
| 3
| 3.5
|
Ses01F_impro05_F008
|
Flight seven fourteen.
|
ang
| 2.5
| 2.5
| 3.5
|
Ses01F_impro05_M008
|
Uh-huh.
|
neu
| 3
| 2.5
| 2
|
Ses01F_impro05_F009
|
Am I going to be getting, like, free tickets, free mileage. When can I expect my bag here?
|
ang
| 2.5
| 2.5
| 3.5
|
Ses01F_impro05_M009
|
Yeah. Yeah, I don't see- I don't see any--
|
neu
| 2.5
| 2.5
| 2
|
Ses01F_impro05_M010
|
I don't see any record of it, and I-usually when I don't see a record of it, that means um-
|
neu
| 2.5
| 2.5
| 2
|
Ses01F_impro05_M011
|
we've mistakenly lost your baggage. We're very sorry. On behalf of Jet Blue I would like to apologize for any inconvenience. I am allowed to issue you a fifty dollar gift card which you can use any future flights you want to take with us. I'm very sorry, once again...
|
neu
| 2.5
| 2.5
| 2
|
Ses01F_impro05_F010
|
Oh, Are you kidding me?
|
xxx
| 2
| 4
| 3.5
|
Ses01F_impro05_M012
|
for such an inconvenience and your bag, but
|
neu
| 2.5
| 2
| 1.5
|
Ses01F_impro05_F011
|
Is this a joke?
|
ang
| 2
| 4.5
| 3.5
|
Ses01F_impro05_M013
|
Yeah.
|
neu
| 2.5
| 2
| 1.5
|
Ses01F_impro05_M014
|
No, no.
|
neu
| 2.5
| 2.5
| 1.5
|
Ses01F_impro05_F012
|
Are there candid cameras? Is this that movie? There's that show, right? Airplane, airline.
|
ang
| 2.5
| 3.5
| 3
|
Ses01F_impro05_M015
|
No, no. This is real.
|
neu
| 2.5
| 2
| 1.5
|
Ses01F_impro05_F013
|
So you'll give me money and then I'll get my bag?
|
xxx
| 2
| 2.5
| 3
|
Ses01F_impro05_M016
|
No. I'm just giving you money, the bag is gone. If it's not here, I'm really sorry there is nothing I can do because...
|
neu
| 2.5
| 2.5
| 2
|
Ses01F_impro05_M017
|
this is the only track record that we have and if it's not listed here then it's probably not anywhere.
|
neu
| 2.5
| 2.5
| 2.5
|
Ses01F_impro05_F014
|
You're kidding me, this is a joke.
|
ang
| 1.5
| 4
| 4
|
Ses01F_impro05_M018
|
Once again, I'm really- I'm really sorry.
|
xxx
| 3
| 3.5
| 2.5
|
Ses01F_impro05_F015
|
Do you have any idea-- fifty dollars? That's supposed to replace everything that I have? Do you understand how much I have packed in there? Not only does it have sentimental value; it can't be replaced like that. It was incredibly expensive.
|
ang
| 1.5
| 4.5
| 4.5
|
Ses01F_impro05_M019
|
Yes.
|
neu
| 2.5
| 2
| 2
|
Ses01F_impro05_M020
|
I know.
|
neu
| 2.5
| 2
| 2
|
Ses01F_impro05_F016
|
We flew in from Paris. I've been shopping for three weeks.
|
ang
| 1.5
| 4.5
| 4
|
Ses01F_impro05_M021
|
I'm very sorry. But if you see the sign that's right behind me here, it spells it out really clearly that we are not held liable--
|
xxx
| 2.5
| 2.5
| 1.5
|
Ses01F_impro05_F017
|
I don't care what you're freaking sign says. Somebody- Somebody needs to replace everything I've got there and give me money for my inconvenience.
|
ang
| 1.5
| 5
| 4.5
|
Ses01F_impro05_M022
|
Okay. Calm-
|
neu
| 2.5
| 2
| 2
|
Ses01F_impro05_M023
|
Actually, we are not necessarily liable to give you- to even give you this fifty dollars so... it's actually- it's actually really
|
neu
| 2.5
| 3.5
| 2.5
|
Ses01F_impro05_F018
|
Do you understand who my husband is?
|
ang
| 1.5
| 4
| 4
|
Ses01F_impro05_F019
|
If you're- if you're- if you're looking for a lawsuit, baby, you've found it.
|
ang
| 1.5
| 4
| 4.5
|
Ses01F_impro05_M024
|
We are actually not even allowed-- you know, like we don't have to give you this fifty dollars. We don't have to do that.
|
neu
| 2.5
| 3
| 2.5
|
Ses01F_impro05_F020
|
Oh-Oh. It's a gift. You're-You're helping me out here?
|
ang
| 1.5
| 4.5
| 4.5
|
Ses01F_impro05_M025
|
It's a gift.
|
neu
| 2.5
| 2.5
| 2
|
Ses01F_impro05_M026
|
You know, the airlines can not be held responsible for every bag of luggage that comes through here.
|
neu
| 2.5
| 2.5
| 2.5
|
Ses01F_impro05_F021
|
You are cruising for a bruising. You are in so much trouble.
|
ang
| 1.5
| 4.5
| 4.5
|
Ses01F_impro05_M027
|
With the amount of--
|
neu
| 2.5
| 2.5
| 2
|
Ses01F_impro05_F022
|
Who's in charge? Who is the president of Jet Blue?
|
ang
| 1.5
| 4.5
| 4
|
Ses01F_impro05_M028
|
Um, actually, I don't know. I don't know. Oh really?
|
neu
| 2.5
| 2.5
| 2
|
Ses01F_impro05_F023
|
Because I probably know him.
|
ang
| 2
| 3
| 4
|
Ses01F_impro05_F024
|
Yeah.
|
ang
| 2
| 3
| 4
|
Ses01F_impro05_M029
|
Well then maybe you can just call him and he can give you more money. But right now all I can do--
|
neu
| 2.5
| 2.5
| 2.5
|
Ses01F_impro05_F025
|
I don't want money, I want my clothes.
|
ang
| 1.5
| 4.5
| 4.5
|
Ses01F_impro05_M030
|
Right now all I can do is just give you this fifty dollars, I'm really sorry.
|
neu
| 3
| 2.5
| 2
|
Ses01F_impro05_F026
|
What's your name?
|
ang
| 2
| 3.5
| 3.5
|
Ses01F_impro05_M031
|
Oh. My name is Sean. Hi.
|
neu
| 3
| 2.5
| 2.5
|
Ses01F_impro05_F027
|
Sean. Great. Do you have a badge number or something?
|
xxx
| 2
| 2.5
| 4
|
Ses01F_impro05_M032
|
Badge number? Uh, no. You can just take my employee number I guess.
|
sur
| 3
| 2.5
| 2
|
Ses01F_impro05_F028
|
Okay. I'll do that.
|
ang
| 2
| 3
| 4
|
Ses01F_impro05_M033
|
Why? Have I done something wrong? Have I given you bad service? I feel like I have done the best I could.
|
sur
| 2.5
| 3
| 2
|
Ses01F_impro05_F029
|
I don't think you have done everything you could do because I don't have my bag here yet.
|
ang
| 1.5
| 3
| 3.5
|
Ses01F_impro05_M034
|
If you want, you can write a letter. I can give you the address. Yes. An angry--
|
neu
| 2.5
| 2.5
| 2.5
|
Ses01F_impro05_F030
|
A letter? I'll make a personal phone call.
|
ang
| 2
| 3
| 3.5
|
Ses01F_impro05_M035
|
Or you can make a phone call. But I think a letter might be a little more-- in my impression, letters have more...
|
neu
| 2.5
| 2
| 1.5
|
Ses01F_impro06_M000
|
I'm sorry, Joy.
|
sad
| 2.5
| 2
| 3
|
Ses01F_impro06_F000
|
It's okay.
|
xxx
| 3.5
| 2
| 3
|
Ses01F_impro06_M001
|
Is there anything I can get you? Do you want me to take care of anything for you or...?
|
neu
| 2.5
| 3
| 3.5
|
Ses01F_impro06_F001
|
No, no, no.
|
xxx
| 2
| 2
| 2
|
Ses01F_impro06_M002
|
...pick up anything?
|
neu
| 2.5
| 2
| 3
|
Ses01F_impro06_F002
|
No.
|
sad
| 2
| 1.5
| 2.5
|
Ses01F_impro06_M003
|
You know you are welcome to stay at my house if you want to just check out for a couple days and hang out.
|
sad
| 2.5
| 2
| 3.5
|
Ses01F_impro06_F003
|
That's sweet.
|
neu
| 3
| 2
| 2.5
|
Ses01F_impro06_F004
|
Thank you.
|
neu
| 3.5
| 2
| 3
|
Ses01F_impro06_F005
|
I went to see her headstone a week or two ago.
|
sad
| 2
| 2
| 4
|
Ses01F_impro06_F006
|
I used to go to cemeteries a lot before she died. I just, you know, I felt like they were urban oasis, you know, there is always this green in the city.
|
sad
| 3.5
| 3
| 4
|
Ses01F_impro06_M004
|
Hmm.
|
neu
| 3
| 3
| 2.5
|
Ses01F_impro06_F007
|
So I was like wandering around before. It takes forever to find her headstone; I always lose it. You know.
|
sad
| 3.5
| 3
| 4
|
Ses01F_impro06_F008
|
So I was looking at this other one and there was like a piece of candy there and I thought that I would take the candy and put it on her headstone. And-
|
sad
| 2.5
| 3.5
| 3.5
|
Ses01F_impro06_F009
|
this woman came up and, you know, it was hers. It was her person that was there.
|
neu
| 2.5
| 3
| 3.5
|
Ses01F_impro06_M005
|
Oh. She was there?
|
neu
| 3
| 2
| 2.5
|
Ses01F_impro06_F010
|
Yeah. And she was like, that's pathetic, I hope you enjoy it.
|
sad
| 2
| 2.5
| 3.5
|
Ses01F_impro06_F011
|
And I, you know, I mean, I said I was sorry and I brought it back to her kind of and I like put it on the ground and she was like, no, it's fine. She was like, I would rather have her back, honestly.
|
sad
| 2
| 3
| 4
|
Ses01F_impro06_M006
|
Mmhmm.
|
neu
| 3
| 2
| 2.5
|
Ses01F_impro06_F012
|
I don't know. It just, like, I felt so bad because I shouldn't have done it. I don't know. Whatever.
|
sad
| 2
| 3.5
| 4.5
|
Ses01F_impro06_M007
|
Yeah.
|
sad
| 3
| 2
| 2.5
|
Ses01F_impro06_F013
|
I don't know.
|
sad
| 2
| 2
| 2
|
Ses01F_impro06_M008
|
How long were you there for?
|
neu
| 3
| 2.5
| 2.5
|
Ses01F_impro06_F014
|
At the cemetery?
|
sad
| 3
| 3
| 2.5
|
Ses01F_impro06_M009
|
Mmhmm.
|
neu
| 3
| 2.5
| 2.5
|
Ses01F_impro06_F015
|
couple hours.
|
sad
| 2
| 2
| 2.5
|
Ses01F_impro06_F016
|
I brought- I brought Chuck with me. He went to Redlands, yeah, for the day. We ran through the sprinklers.
|
neu
| 4
| 3
| 3.5
|
Ses01F_impro06_M010
|
Oh really?
|
neu
| 3
| 2.5
| 3
|
Ses01F_impro06_M011
|
You ran through the sprinklers in the cemetery?
|
neu
| 3
| 2
| 3
|
Ses01F_impro06_F017
|
It was hot.[LIPSMACK]
|
xxx
| 4
| 3
| 3.5
|
Ses01F_impro06_M012
|
Is it a big cemetery?
|
neu
| 2.5
| 2.5
| 2.5
|
Ses01F_impro06_F018
|
Yeah. It's huge. Redlands is an old city so they have lots and lots of stones.
|
neu
| 4
| 3
| 3.5
|
Ses01F_impro06_M013
|
Oh, so they're like really old too, really old ones?
|
neu
| 3
| 2.5
| 2.5
|
Ses01F_impro06_F019
|
Yeah.
|
neu
| 2.5
| 2
| 2.5
|
Ses01F_impro06_F020
|
It's weird. Whenever I go back to town, I think of her. I mean, it's like ... I mean we grew up together and she died when we were twenty one. And yeah. She had cancer, she had two brain tumors.
|
sad
| 2.5
| 3
| 4
|
Ses01F_impro06_F021
|
My best friend Heather. She's got a- we have a- we built this like little-- There's a park, Prospect Park. And there is like a garden section of it that we set up for her.
|
sad
| 2
| 3
| 4
|
Ses01F_impro06_F022
|
She used to have these poetry parties on Memorial Day.
|
sad
| 4
| 3
| 3.5
|
Ses01F_impro06_M014
|
Mmhmm.
|
neu
| 3
| 2.5
| 2
|
Ses01F_impro06_F023
|
Umm. Yeah.
|
sad
| 2.5
| 2
| 2.5
|
Ses01F_impro06_F024
|
And the last time before she died, I remember she couldn't really stand, umm...
|
sad
| 1.5
| 2
| 3
|
Ses01F_impro06_F025
|
But I mean she could, but it was- so it was kind of sitting at her feet holding her up and she had these poems she had memorized. And I remember looking up, she had curly red hair and there was this palm tree right behind her and it was like a crown growing right out of her head. It was cool.
|
sad
| 3
| 3.5
| 4.5
|
Ses01F_impro06_M015
|
Mmhmm.
|
neu
| 3
| 3
| 2.5
|
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