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|---|---|---|
Can you tell me which cards and currencies are supported? | supported_cards_and_currencies | 2,973 |
How do I delete an account? | terminate_account | 6,237 |
I want to deactivate my account. | terminate_account | 6,227 |
Can I Transfer from SWIFT? | top_up_by_bank_transfer_charge | 1,907 |
For topping-up is there a charge? | top_up_by_bank_transfer_charge | 1,861 |
Will I be charged a fee for topping up using a European card? | top_up_by_card_charge | 9,158 |
Do I get charged if I top up with my European bank card? | top_up_by_card_charge | 9,109 |
How can I fill up my gas tank using a check? | top_up_by_cash_or_cheque | 8,026 |
where do I go to top up with cash? | top_up_by_cash_or_cheque | 7,977 |
Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal? | top_up_failed | 8,508 |
Why was my top-up rejected? | top_up_failed | 8,534 |
is there a limit for top up? | top_up_limits | 2,267 |
I have a canceled top-up and wanted to know about it. | top_up_reverted | 3,253 |
When I topped up the app has seemed to reverted it. | top_up_reverted | 3,221 |
How do i set up my credit card to send transfers? | topping_up_by_card | 4,297 |
How can I transfer money using my credit card? | topping_up_by_card | 4,275 |
Why am i being double charged for something? | transaction_charged_twice | 6,399 |
Why did I get charged more than once? | transaction_charged_twice | 6,420 |
Someone made a mistake on my money transfer because I was charged extra fees. | transfer_fee_charged | 7,253 |
Can you elaborate on why I have an extra charge just for transferring? | transfer_fee_charged | 7,274 |
show me how to transfer to my account | transfer_into_account | 7,657 |
I'd like to know how transferring my money into my account works. | transfer_into_account | 7,609 |
How come my money hasn't shown up yet? | transfer_not_received_by_recipient | 2,790 |
My transaction has not been received. When are you going to process it? | transfer_not_received_by_recipient | 2,811 |
Why hasn't my transfer from Europe gone through? | transfer_timing | 6,715 |
What is the time frame for european transfers? | transfer_timing | 6,698 |
I'm having difficulty verifying my identity. | unable_to_verify_identity | 3,987 |
I am having a problem proving who I am | unable_to_verify_identity | 3,970 |
How do you check my identity? | verify_my_identity | 9,866 |
What works for identity verification? | verify_my_identity | 9,805 |
Show me the source of my money. | verify_source_of_funds | 6,573 |
where are the transfers originating | verify_source_of_funds | 6,525 |
How can I verify my top up? | verify_top_up | 7,798 |
I can't see a verification code anywhere | verify_top_up | 7,724 |
My virtual card is just not going through. | virtual_card_not_working | 8,170 |
Which type of card will I receive? | visa_or_mastercard | 4,142 |
Is it possible to get both a Visa and a Mastercard? | visa_or_mastercard | 4,136 |
What is my identification used for? | why_verify_identity | 3,867 |
Why are you asking so many questions about me? | why_verify_identity | 3,825 |
i asked for 100 only got 80 | wrong_amount_of_cash_received | 2,447 |
When I went to $100, all the machine would give me was $20. | wrong_amount_of_cash_received | 2,443 |
Using international ATMs messes up the exchange rate. | wrong_exchange_rate_for_cash_withdrawal | 8,252 |
I did not get the right exchange rate while getting my cash out. | wrong_exchange_rate_for_cash_withdrawal | 8,255 |
Where is my refund?! It's been weeks and I have not received it. | Refund_not_showing_up | 0 |
The refund for the faulty product I returned is missing from my bank statement. | Refund_not_showing_up | 1 |
The refund is overdue and still hasn't made an appearance in my statement. | Refund_not_showing_up | 2 |
The expected refund has not shown up in my account. Can you help me understand why? | Refund_not_showing_up | 3 |
I returned an item because it was the wrong color, but the refund hasn't shown up on my account yet. | Refund_not_showing_up | 4 |
I sent back an item that didn't fit correctly, but the refund is not reflecting in my transaction history. | Refund_not_showing_up | 5 |
I'm starting to wonder if the refund was actually processed because it's not in my account. | Refund_not_showing_up | 6 |
I returned an item that was the wrong size, but the refund is missing from my transaction history. | Refund_not_showing_up | 7 |
It's frustrating to see that the refund is still missing from my account. | Refund_not_showing_up | 8 |
The refund for the item I returned as it was the wrong color hasn't shown up on my bank statement. | Refund_not_showing_up | 9 |
The refund process is taking longer than expected, and I'm getting worried. | Refund_not_showing_up | 10 |
The refund confirmation email mentioned a timeline, but the money is still missing. | Refund_not_showing_up | 11 |
I'm still waiting for the refund from the damaged product I returned last week. | Refund_not_showing_up | 12 |
The refund is nowhere to be seen, and I'm starting to lose faith in the process. | Refund_not_showing_up | 13 |
The refund is not showing up in my bank statement, and I'm unsure why. Can you provide information on its status? | Refund_not_showing_up | 14 |
The refund for the faulty product I returned hasn't appeared on my credit card statement. | Refund_not_showing_up | 15 |
I initiated the refund process weeks ago, but there's no evidence of it in my account. | Refund_not_showing_up | 16 |
I received an email confirming my refund, but the money hasn't appeared in my account. | Refund_not_showing_up | 17 |
I've been waiting for the refund to reflect for some time. Can you look into this situation for me? | Refund_not_showing_up | 18 |
I submitted a refund request last month, but I still don't see the refund on my account. | Refund_not_showing_up | 19 |
I've been checking daily, but the refund is still not there. Can you please look into this matter for me? | Refund_not_showing_up | 20 |
The refund amount is missing from my account balance, and I'm concerned. | Refund_not_showing_up | 21 |
I received an email saying my refund was processed, but the money is not in my account. | Refund_not_showing_up | 22 |
I requested a refund last month, but it hasn't appeared on my account yet. Can you help me track it down? | Refund_not_showing_up | 23 |
The refund I anticipated receiving is still not showing up in my transactions. Can you check on its progress? | Refund_not_showing_up | 24 |
I'm anxious because the refund is not showing up, and I need it urgently. | Refund_not_showing_up | 25 |
I was promised a refund, but it's not reflecting on my account balance. | Refund_not_showing_up | 26 |
I returned some items to your store a while ago, but the refund hasn't appeared on my bank statement. | Refund_not_showing_up | 27 |
I'm worried because my refund is not showing up, and I need that money. | Refund_not_showing_up | 28 |
I'm puzzled as the refund hasn't shown up in my account. Can you look into this delay for me? | Refund_not_showing_up | 29 |
The refund that was promised is not reflecting in my bank statement. Can you provide an update on where it stands? | Refund_not_showing_up | 30 |
The refund for the canceled order hasn't appeared on my credit card statement yet. | Refund_not_showing_up | 31 |
The lack of refund in my account is concerning. Can you provide an update on its status? | Refund_not_showing_up | 32 |
It's been weeks since I asked for a refund, but I still haven't received it. Can you investigate? | Refund_not_showing_up | 33 |
It's frustrating that the refund isn't showing up despite being confirmed. | Refund_not_showing_up | 34 |
The refund is missing from my account, and I'm starting to get frustrated. | Refund_not_showing_up | 35 |
I've been waiting patiently for the refund to show up, but it's still not there. | Refund_not_showing_up | 36 |
I'm beginning to lose faith in the refund process because it's not showing up. | Refund_not_showing_up | 37 |
I returned a faulty product and was assured a refund, but it's nowhere to be found. | Refund_not_showing_up | 38 |
The refund is missing from my bank statement, and I'm getting anxious. | Refund_not_showing_up | 39 |
Can you verify if the refund was processed correctly? It hasn't shown up in my account as anticipated. | Refund_not_showing_up | 40 |
I've been monitoring my account for the refund, but it hasn't shown up yet. Can you assist with this issue? | Refund_not_showing_up | 41 |
It's been a while since I requested the refund, but I haven't seen it in my account. Can you help me track it down? | Refund_not_showing_up | 42 |
I can't seem to locate the refund amount in my transaction history. | Refund_not_showing_up | 43 |
Can you assist me in locating the status of my refund? It's not showing up yet. | Refund_not_showing_up | 44 |
The missing refund is causing me stress as it's not showing up. | Refund_not_showing_up | 45 |
I canceled my subscription and was told a refund would be processed, but I haven't seen it come through. | Refund_not_showing_up | 46 |
The refund was supposed to be processed by now, but I still can't see it in my bank account. | Refund_not_showing_up | 47 |
Can you look into why the refund hasn't shown up in my account yet? | Refund_not_showing_up | 48 |
The refund I was assured is still missing from my account. Can you check on its progress? | Refund_not_showing_up | 49 |
Waiting for the refund to show up is becoming a source of stress for me. | Refund_not_showing_up | 50 |
I've been waiting for the refund to appear for a while now. Can you look into this delay for me? | Refund_not_showing_up | 51 |
My refund was supposed to be issued last week, but I don't see it in my account. | Refund_not_showing_up | 52 |
The supplier said they processed my refund, but I have yet to receive it. | Refund_not_showing_up | 53 |
I submitted a refund request a while ago, but the money hasn't shown up yet. | Refund_not_showing_up | 54 |
I'm getting concerned as the refund I requested has not appeared in my account. Can you provide any insight into this delay? | Refund_not_showing_up | 55 |
I haven't received the refund for the item I returned that arrived damaged. | Refund_not_showing_up | 56 |