text
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13
368
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77 classes
evaluation_predictions
sequence
So what items actually come with extra fees
16card_payment_fee_charged
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new customer and filling gas today, it's not working, the thing shows pending half an hour!
48pending_top_up
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Is it possible to top up with cash? If so how do I do it?
58top_up_by_cash_or_cheque
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What's the top up limit?
60top_up_limits
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Are there ways to transfer money into my account?
65transfer_into_account
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Can I use this to receive my salary?
51receiving_money
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What is this direct debit I am seeing?
29direct_debit_payment_not_recognised
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I a having trouble proving my identity
68unable_to_verify_identity
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Do you accept exchanges to EUR?
37fiat_currency_support
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How can I resolve a problem where my card won't go through at all?
15card_not_working
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There is a Direct Debit that I don't recognize.
29direct_debit_payment_not_recognised
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I need to change my account details
31edit_personal_details
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I couldn't get cash at the atm
27declined_cash_withdrawal
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If I am overseas, how do I change my pin?
22change_pin
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Why would I be charged more than once for the same transaction?
63transaction_charged_twice
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How do I delete my account?
55terminate_account
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I think my card payment had been return
53reverted_card_payment?
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What can I do to verify my identity?
69verify_my_identity
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I like Mastercard better.
73visa_or_mastercard
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I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.
76wrong_exchange_rate_for_cash_withdrawal
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How much am I charged to receive money?
56top_up_by_bank_transfer_charge
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I want this amount reversed out of my account.
52request_refund
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I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?
46pending_card_payment
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Where did the extra fee on my statement come from?
35extra_charge_on_statement
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My latest payment was declined, I was told everything was back to working order. What happened?
26declined_card_payment
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I don't recall making that payment?
17card_payment_not_recognised
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I wasn't charged the correct amount for an item I purchased, how can I fix this?
52request_refund
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Can I make many disposable cards per day?
30disposable_card_limits
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I can't find my card and think it may have been stolen.
42lost_or_stolen_card
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Are there fees for adding money using an international card
57top_up_by_card_charge
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I want to return an item.
52request_refund
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I tried to send someone money but they haven't received it.
66transfer_not_received_by_recipient
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I'd like to make a new PIN selection.
22change_pin
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I don't want the transaction to go through now
9cancel_transfer
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I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?
29direct_debit_payment_not_recognised
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How can I edit my personal details?
31edit_personal_details
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If my kids wanted to use your service how old would they have to be?
2age_limit
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How much is the charge to top up my card?
57top_up_by_card_charge
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I tried to take out cash but the amount isn't right, so what do I do?
75wrong_amount_of_cash_received
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i want to track the card you sent
12card_arrival
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I think my child used my card while I wasn't home.
23compromised_card
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Which cash machines will allow me to change my PIN?
22change_pin
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While I was checking out in the grocery store, I realized I needed cash so I requested some. However, I noticed there was a fee for this transaction. Why did I get charged a fee?
20cash_withdrawal_charge
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When will a transfer reach my account?
67transfer_timing
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I submitted a cash deposit to my account but it hasn't posted yet.
7balance_not_updated_after_cheque_or_cash_deposit
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My transfer hasn't gone through yet.
49pending_transfer
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Can I purchase extra non-virtual cards?
40getting_spare_card
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Please delete my account.
55terminate_account
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I made this payment days ago so why hasn't it gone through yet?
46pending_card_payment
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My card isn't working anymore.
15card_not_working
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I cannot locate the verification code for my top-up card. Please help me.
71verify_top_up
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What can you tell me about getting a virtual disposable card?
38get_disposable_virtual_card
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Is there any way to Auto top-up?
5automatic_top_up
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I can not find my card pin.
39get_physical_card
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I cannot locate the card PIN.
39get_physical_card
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How can I order virtual cards?
41getting_virtual_card
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I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?
66transfer_not_received_by_recipient
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how old do i need to be to get an account for myself
2age_limit
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What are the steps I need to take to verify my identity?
69verify_my_identity
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My bank statement doesn't show the cash deposit I made recently.
7balance_not_updated_after_cheque_or_cash_deposit
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How old do we have to be?
2age_limit
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Why does it say pending cash withdrawal on my statement?
47pending_cash_withdrawal
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How long until the money is in my account?
67transfer_timing
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How can I transfer money from an outside bank?
65transfer_into_account
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Will it cost anything to top up a US card?
57top_up_by_card_charge
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Do you support any currency?
37fiat_currency_support
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My card payment is showing pending.
46pending_card_payment
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I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?
66transfer_not_received_by_recipient
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There is a direct debit I do not recognise in my statement
29direct_debit_payment_not_recognised
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the app reverted my payment
53reverted_card_payment?
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How many disposable virtual cards can I have?
30disposable_card_limits
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i was charged when i used a us issued card. why and what cards are free to use to add money
57top_up_by_card_charge
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How do I unblock my card using the app?
15card_not_working
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Is there a way my new card can be renewed?
1activate_my_card
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Can you tell me why my top up didn't work?
59top_up_failed
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I need some spare physical cards.
40getting_spare_card
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Is using my card free?
16card_payment_fee_charged
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lost phone, can i still access account?
43lost_or_stolen_phone
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How long for money transfer to show?
49pending_transfer
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My card was declined in a shop
26declined_card_payment
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Is there a maximum amount of top-ups?
60top_up_limits
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Send me a physical card
44order_physical_card
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How do I find out why my card won't work?
15card_not_working
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This Direct Debit payment may not be right.
29direct_debit_payment_not_recognised
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Explain why I can't do a transfer to a beneficiary.
8beneficiary_not_allowed
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Is it possible to verify a top up?
71verify_top_up
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I need a new card since my old one is about to expire.
10card_about_to_expire
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Do you know what the restriction of the disposable cards are?
30disposable_card_limits
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Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?
17card_payment_not_recognised
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What are the limits to using disposable virtual cards?
30disposable_card_limits
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It seems there is an incorrect listing of a direct debit payment on my app that I did not make
29direct_debit_payment_not_recognised
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I would like to revert a transaction I did this morning
9cancel_transfer
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Can I cancel my transaction?
9cancel_transfer
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My top up is not working in Apple Pay.
3apple_pay_or_google_pay
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I am not able to use the app since I forgot my phone at the hotel I was staying at.
43lost_or_stolen_phone
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I need it delivered on a certain date.
13card_delivery_estimate
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The app won't let me top up my account
59top_up_failed
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Do you use Mastercard or Visa?
73visa_or_mastercard
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I have waited 15 days, but my payment still hasn't cleared.
46pending_card_payment
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Will a transfer incur a fee?
56top_up_by_bank_transfer_charge
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