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What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?
47pending_cash_withdrawal
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I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.
6balance_not_updated_after_bank_transfer
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How long will this card payment stay pending?
46pending_card_payment
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My withdrawl is still pending. Why?
47pending_cash_withdrawal
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Is there places where I can't withdraw money?
4atm_support
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Can you freeze my card because someone used it while I was out of town. I did not make these purchases.
23compromised_card
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Any hidden fees associated with the international card if money is added?
57top_up_by_card_charge
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I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?
21cash_withdrawal_not_recognised
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Once my card expires, what should I do?
10card_about_to_expire
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I got my American Express in Apple Bay but top up is not working
3apple_pay_or_google_pay
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I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!
76wrong_exchange_rate_for_cash_withdrawal
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How long will it take for the card to arrive?
13card_delivery_estimate
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How long will it take to deliver something to US?
13card_delivery_estimate
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how do I link an already existing card?
14card_linking
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What does it mean when my top up is saying still pending?
48pending_top_up
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Why was the exchange rate wrong when I got cash
76wrong_exchange_rate_for_cash_withdrawal
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The app denied my top-up
59top_up_failed
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Can I dispute a payment even if I notice it several weeks after it was made?
29direct_debit_payment_not_recognised
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Why did I get charged a fee when I tried to obtain cash?
20cash_withdrawal_charge
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Why is there a fee for withdrawing?
20cash_withdrawal_charge
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Which country's currency do you support?
37fiat_currency_support
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Can I top up using a cheque?
58top_up_by_cash_or_cheque
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I want a refund because my package has been taking too long to arrive. How do I go about doing that?
52request_refund
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Could you please activate my card
1activate_my_card
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Can you freeze my card it was stolen
42lost_or_stolen_card
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How did my top-up fail?
59top_up_failed
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I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?
61top_up_reverted
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I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!
36failed_transfer
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what is the most i can top up?
60top_up_limits
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Change currency
34exchange_via_app
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Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?
52request_refund
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The person I sent money to hasn't gotten it yet!
66transfer_not_received_by_recipient
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Why can't I use my virtual card for subscription services?
72virtual_card_not_working
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How can I fund my top-up account using my bank account?
65transfer_into_account
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My card stopped working when I use it
15card_not_working
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If I feel someone has my card information, can I get a new card?
23compromised_card
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Where is the virtual card?
41getting_virtual_card
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the app reverted my payment
53reverted_card_payment?
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Is my card accepted everywhere?
11card_acceptance
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I was declined when I tried to get cash.
27declined_cash_withdrawal
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My transfer is pending.
6balance_not_updated_after_bank_transfer
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My card is just not working at this time.
72virtual_card_not_working
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Can I order a virtual card?
41getting_virtual_card
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I show another charge on my card from when I used it, why?
16card_payment_fee_charged
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Can you tell me what currency I can have?
37fiat_currency_support
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I need my PIN
39get_physical_card
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Am I able to get a card in EU?
25country_support
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I was double charged
63transaction_charged_twice
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The ATM isn't giving out any money.
27declined_cash_withdrawal
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Are there limits on auto top-up?
5automatic_top_up
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What countries can I travel to and have access to their currencies?
37fiat_currency_support
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Is there an option to top up a with cheque?
58top_up_by_cash_or_cheque
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How do I locate my card?
12card_arrival
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I don't recognize a debit payment that was made and would like to find out about the payment.
29direct_debit_payment_not_recognised
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Activating my card
1activate_my_card
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I found my card, I would like to reactivate it.
14card_linking
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Help me. My card doesn't work.
15card_not_working
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My transfer will not go through.
36failed_transfer
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why couldn't I get cash in the ATM?
27declined_cash_withdrawal
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My card is being declined online. Could you tell me what might be broken or wrong with the account?
28declined_transfer
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If i'm not in the UK, can I still get a card?
25country_support
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I have one of your cards already, how do I link it?
14card_linking
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I want to close my account
55terminate_account
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Can I exchange to EUR?
37fiat_currency_support
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How do I reset my PIN, I can't seem to use my card?
50pin_blocked
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Someone transferred money to me and it doesn't show
49pending_transfer
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There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?
29direct_debit_payment_not_recognised
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Can I top up with a cheque?
58top_up_by_cash_or_cheque
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How do I change my address?
31edit_personal_details
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I would like to add money to my account through my American Express.
54supported_cards_and_currencies
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The app made a mistake and said I made a cash withdrawal.
21cash_withdrawal_not_recognised
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I made a transfer and am still waiting.
6balance_not_updated_after_bank_transfer
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What are your currency exchange fees?
32exchange_charge
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Tell me how many transactions I can do with a disposable card.
30disposable_card_limits
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Where can I get my card at?
44order_physical_card
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How can I activate my card>
1activate_my_card
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Can I reactivate my PIN?
50pin_blocked
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is apple pay eligible for top up
3apple_pay_or_google_pay
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I'd like to make a new PIN selection.
22change_pin
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Where do you get your exchange rates from?
33exchange_rate
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WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?
19card_swallowed
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What are the restrictions to top-offs?
60top_up_limits
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Is it possible to make several disposable cards in a day?
30disposable_card_limits
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Why did I get less money than I asked for?
75wrong_amount_of_cash_received
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What should I do if my card is missing?
42lost_or_stolen_card
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How do I make sure I don't run out of money on my card while traveling?
5automatic_top_up
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Can I have an item refunded?
52request_refund
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Can I get a mastercard?
73visa_or_mastercard
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Can my children have their own account?
2age_limit
[ 0.39990234375, 8.4921875, 1.7470703125, -0.51806640625, 0.54248046875, -1.3056640625, -1.5966796875, 1.5087890625, -1.056640625, 0.05621337890625, -1.630859375, -0.5263671875, -0.76220703125, -2.671875, 2.2734375, 0.9296875, -1.43359375, 0.29443359375, 2.314453125, -0.5224609375, -1.357421875, 1.4658203125, 0.324462890625, 0.198974609375, -3.2890625, 0.884765625, 2.19921875, -1.0859375, -0.3876953125, 1.3466796875, -0.054901123046875, -0.4521484375, 1.9638671875, 0.49072265625, -0.43994140625, -0.36962890625, 0.11407470703125, -0.49853515625, -0.35009765625, -1.0244140625, 0.25244140625, 0.63134765625, 1.173828125, -0.42822265625, 1.203125, -1.58203125, 0.023773193359375, 0.6064453125, -2.427734375, 1.5966796875, 0.88623046875, -0.039276123046875, -2.580078125, -1.361328125, -0.345458984375, 1.822265625, -1.658203125, -0.83056640625, 0.28466796875, 2.04296875, 1.2822265625, -0.6416015625, 1.8388671875, -2.298828125, -0.1495361328125, 1.3046875, -1.3564453125, 0.16552734375, -0.1112060546875, 0.65771484375, -1.8671875, 0.474609375, 1.943359375, -2.431640625, 1.0927734375, -1.2294921875, 0.1441650390625 ]
I want to reverse my transaction from earlier
9cancel_transfer
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The exchange rate would be?
33exchange_rate
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I made a card payment and a fee is showing up?
16card_payment_fee_charged
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How come I don't see my deposit in my account yet?
7balance_not_updated_after_cheque_or_cash_deposit
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I still don't have my card after 2 weeks. What should I do?
12card_arrival
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Are there restrictions for ordering extra cards?
40getting_spare_card
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Why was I not able to complete a transfer?
36failed_transfer
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I have friends that would like to top-up my account is that possible?
62topping_up_by_card
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Why has payment been returned?
53reverted_card_payment?
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I believe someone is using my card without my agreement!
23compromised_card
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Why am I required to verify my identity?
74why_verify_identity
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