Transcript
stringlengths 17
3.77k
| Review Issue
stringlengths 7
51
|
---|---|
Does not support Google apps, Cute lightweight portable tablet. Does not support Google apps, only Kindle and Amazon apps, so it was returned because it did not cover my needs. | Unable to download the apps I wanted |
Gen 12 not compatible with King of Avalon, Drops you out of game when keyboard is needed, ie for chat or number inputs. Gen12 is more laggy than the prior versions. I thought it was just a configuration glitch that they would correct, but after repeated complaints to customer support, still no fix. It also appears that the link to help in the setting tab has been disabled, so I can no longer ask for help. My older kindle works just fine in every way. Don't buy a Gen 12. | App crashing/glitching |
Stopped working after 1-month of very light use, Stopped working after 1-month of very light use. The tablet simply won't turn or charge anymore. The last time I turned it off it had about 80% battery left and was plugged in. When I took it off of the charger and tried to turn it on it doesn't. | Device not charging |
Works OK, Would have given it five stars if Scamazon wasn't holding the lock screen hostage with their ads and wanting to charge me to remove them. I have a total of six of these and it would cost me a fortune to get the ade removed from all of them. | Feedback - Sound quality |
Didn't work, This was a Christmas gift and really sucks that my grand baby can't even use it and now it takes forever to get refund and have another sent to me very disappointed ☹ | Device not charging |
Defective, WORSE CUSTOMER SERVICE EVER!!! Let me start by saying this is my 6th kindle fire and I have multiple kindle devices on my account. This product was defective on arrival but unfortunately I did not realize this until 2 months later when I charged the device. I attempted to turn the device back on and the power button would not start the device. The device would only turn on if plugged in despite being fully charged. I purchased the device during a special for a gift and thought I could return it since it had been less than 90 days. Well apparently their policies have changed since I have had to send back a kindle (over 10 years ago) and I was told that I could only get a refurbished kindle despite mine being less than 90 days old. | Device not charging |
Still needs some work, I bought this to replace a previous Kindle that kept running out of internal storage , only to run out of storage within months on this one and unable to store data on SD card for some unknown reason. This one also keeps closing out of books haphazardly in the middle of a reading. I am disappointed in this new generation kindle that should have had the bugs worked out by this time. | SD Card transfering files |
Doesn't work only been 6 months, I bought this for a trip in July for the plane ride. Downloaded my movies and it worked fine used it a couple times since but not much. I picked it up to use it a week ago and the dead battery was on the screen so I plugged it in and now it won't turn on at all. I have tried all the trouble shooting and nothing works. Pretty disappointed that it didn't last more than 6 months and wasn't used very often. | Device not charging |
Not compatible with Google services and apps., It is very disappointing that I cannot get any Google services or apps to work with this tablet. | Unable to download the apps I wanted |
Alexa does not pay attention all the time. Very frustrating., Frustrating to use. Either Alexa needs a hearing aid, or I need to use a megaphone to get its attention. Not quite the helper I thought it would be. Very disappointed. | Alexa-related issue |
Amazon tablet, I do not like this tablet at all. It's a Amazon tablet with all their BS already in it. Had I know this I wouldn't have ordered it. I gave it to the wife so she could read her books with it. | Unable to remove Amazon apps |
No access to my essential apps like my credit union or local newspaper!, Read above | Unable to download the apps I wanted |
30 days of use and it just turned off, I bought the tablet for my son's birthday present who received it on December 17th and to date the tablet stopped working, I bought this tablet thinking it would have better quality and it was a total waste of money | Device not charging |
I despise the ads, I only use the kindle reader and play freecell. On my 1st Fire it was easy to find a free game that never bothered me with ads. On this new Fire 10 the ads are unrelenting, monotonous and follow EVERY SINGLE GAME! I hate this device. | Ads interupts device use |
Worked for exactly 2 weeks before dying, Bought on sale at Christmas. Worked for 2 weeks before dying. Won't turn on. Won't charge. Because I bought on sale, Amazon won't replace it. They only offer a refund and then I have to repurchase for double the price. Absolute rip off. I paid for a product that broke well before my return date was up and now I have to pay DOUBLE. Unacceptable - Amazon should grow a pair and stand behind their product. Will be looking for something that is NOT Amazon product in the future. | Device not charging |
Unbearably slow and buggy., The app store is very buggy. Apps were slow to download and sometimes wouldn't download at all. Apps would randomly disconnect. I recommend saving a little more and getting something else. | Slow/Sluggish Performance |
Battery life is non existent, Product does not carry charge for long and will quickly die when turned off or standby sleep mode. If you aren't using this daily, it will be dead when you go to use it. Does not satisfy my need and is always dead when I need it. | Feedback - Battery life not adequate |
Disappointed, Really like the fire tablet unfortunately HD Fire Tablet 10 takes forever to power on doesn't stay connected to the internet, headphone jack has continuous static and volume fades out. I thought I would upgrade from the generation 9 but that seems to have been a mistake. Such a bummer because this was a Christmas gift. | Status sound / Volume fades out |
Horrible product turned into a Brick 1 month out of warranty after doing and "update", It was great until the warranty expired then all of a sudden after an update it stopped communicating with servers it connects to my WIFI but will not download anything just a constant loading screen for any online based app or trying to get new apps from the app store just loads and occasionally says can't connect to the server | Unable to connect to server (Internet-enabled Apps) |
screen too dark, screen too dark. | Order not meet expectations |
Limited apps and auto downloads, Need to update to make available apps like Rumble. Also will automatically download popular games for no reason. I keep having to delete them. Not great | Unable to download the apps I wanted |
WHAT THE?, THIS PAD IS TERRIBLE. Since we bought it, it keeps turning itself off. No wonder it was a deal. We have come to the conclusion that bad batches of devices are sold "as a deal" like this. With Amazon, buyer beware. | Devices shuts down constantly |
disappointed, I purchased this kindle a year and 3 months ago. This is my 3rd kindle. Yesterday while reading on it, it just stopped working and it was fully charged. I contacted customer service this morning and spoke with two people who would not offer me a replacement only a trade in. The trade in is not a set price, it is what Amazon feels the device is worth. This is per customer service. I am so disappointed with the kindle, customer service and amazon. Buyer beware! | Device not charging |
Garbage, Cheap, flimsy, and I seems like a demo product instead of a legit device. | Order not meet expectations |
Amazon Fire tablet needs to update AppStore, The fire tablet works great with Amazon and its features. . But sadly that's pretty much it. It would be good if Amazon would update it's Appstore and App downloading capabilities. At the moment it feels like the Amazon fire tablet is pretty restrictive and not capable to use other apps that I want. Even though it can't right now, I believe that it still has the potential to in the future which is why I rated this tablet as a 3 star for now until Amazon gets this fixed. | Unable to download the apps I wanted |
Didn't work, I got this tablet for my son for Christmas. I'm upset because it arrived perfectly packaged however the screen is now turning white with lines on it. I reached out to customer service and all they can do is offer a refund. I am upset because I really needed this for my son and when I got this product it was on sale. With the refund I no longer can purchase this one. I really was hoping to return and receive a replacement item. I would not recommend. | Lines on screen |
Brand new Device All-new Amazon Fire HD 8 tablet, 8” HD Display, 32 GB,, Amazon messed up my account last night and I had to reset my password, now my brand-new fire tablet does not work and can't be fixed over the phone. I have to wait for a trouble ticket to be made and give them 48 hours. You got my money and all I have is problems, I think you should credit me for everyday it does not work and for the mess you recreated on my account. You also sent me an email with an order number that does not exist, and no one could help me all day with that problem. I spoke Jasbir, Angel, Kasey and Flora and no one could help me get this fixed, they just kept repeating their selves over and over. NO SUPERVISIOR EVER CALLED ME BACK. THIS IS THE WORST CUSTOMER SERVICE EVER ESPECIALLY A PAYING PRIME MEMBER... If this is not cleared up by Monday I am sending this tablet back. | Not able to register |
Google tools cannot be set up safely, Amazon is making a major mistake setting up Google apps with third party vendors. Security weakness. I would never buy another Amazon tablet. | Unable to download the apps I wanted |
Micro charger will not fit into this model so you cannot charge it, I have now been hung up twice after being put on hold by Amazon support services. I cannot charge my tablet because the small end of the cable will not connect (fit in) the connector. I have tried three working cables and none will fit. I noticed that several people also said that the cable advertised as fitting this tablets did not work. DON'T BUY THIS. There is no support. | Charging Cable won't fit |
Screen Issues & Refund Policy, Used twice since receiving. The first time worked fine. Second time the screen booted up with vertical and horizontal lines on the bottom half of the screen. Resetting did not fix. According to my discussion with Amazon, their policy is to replace with a new or REFURBISHED device and can't guarantee what I'll receive. Refurbished for something that was purchased new! Bogus. They said the other option is a credit, but the unit was purchased as a gift on sale, but they will only refund the purchase price, so to replace will now cost more. Hands tied. Not such a great policy Amazon, come on. | Lines on screen |
Disappointed, I bought a new Fire HD 10 in November 2022. This is my third Kindle but I am entirely disappointed with this unit. It shuts off at random times and just freezes at other times. I have tried reinstalling apps and turned off the unit as suggested when I looked up possible solutions. Nothing helps. I don't know if I just received a refurbished unit or just a bad one, but I'm really disappointed. JW | Devices shuts down constantly |
Too many ads, It is WAY too hard to get by all the ads keeping you from accessing the site(s) you really want to get to. Not the tool I thought it would be so I rarely use it. | Ads interupts device use |
How can they sell a tablet but not support apps for products they sell, I buy a fimi drone from Amazon but can't get the app to run it. | Unable to download the apps I wanted |
Limited on apps it will accept., Limited on apps it will accept. I've recently had eye surgery that is drastically affecting my vision. This is why the purchase of the tablet (larger screen than phone) but device won't accept apps needed. | Unable to download the apps I wanted |
WHERE is the SOUND??? Stay Away, FLIMSY Speakers, I have had two Fire Tablets HD 10 (2019 Release) and I am very happy with them. When the Fire HD 10 Plus 2021 Release came out, seeing the new upgraded features, double the RAM, the faster processor, the better screen quality, etc. I decided to upgrade. I was excited to receive them, set them up, with all my apps... Kick off a show on Netflix, and I discover that the sound is not nearly as high as my 2019 Tablets. On the New 2021 Release, at the highest volume, the sound is Very Unsatisfying and Disappointing. I am used to the volume of my old Tablets, which is just right. What happened to the speakers in the 2021 Release??? Of course, given the SMALLER overall size of the 2021 tablet, it seems obvious that the speakers must be smaller, and FLIMSIER. Of course, Amazon cannot make a new version of the tablet, the SAME SIZE as the previous one. They would not be able to sell NEW CASES and Keyboards, etc. I am RETURNING BOTH new Tablets I purchased. At least until Amazon FIXES the Volume Issue. It's a shame because I love the product, but the new version leaves me totally disappointed! | Feedback - Sound quality |
Piece of junk. Keeps shutting down and Amazon will not replace the item,, Kindle Fire 8 HD, kept shutting down or it would power off and restart even while i was actively using it. I have been trying to get the item replaced from Amazon and they will not allow me to do so EVEN THOUGH IT SHOWS THAT THE ITEM IS ELIGIBLE FOR REPLACEMENT OR RETURN UNTIL JANUARY 29TH. Very disappointed with the quality and the lack of customer service response by Amazon. No way can I find to speak to someone. Customer Service must be part of the 18,000 workers laid off. Very disgusted. | Devices shuts down constantly |
Lasted 3 weeks, 3 weeks and now most apps won't work. Will not download from app store. My internet connection is fine. Now I have a paper weight. | Unable to download the apps I wanted |
Don't buy these, DO NOT buy a kindle fire!!! They only last about a year. We have purchased multiple. We thought maybe the first one we bought just wasn't very good so we gave it another go and they are absolute trash. The battery will not last. DO NOT WASTE YOUR MONEY!! Buy an IPAD. | Feedback - Battery life not adequate |
Have to pay to get out of ads. Outrageous., I can't believe sells a tablet full of annoying ads and then charges $15.00 to get out of them. If I'd paid better attention, I'd never have bought this thing. This was our 4th fire and I just can't believe they'd do this to their customers. I'm so angry I could scream. | Feedback - Sound quality |
Rip-0ff, Nice little gadget; showed great promise, BUT it DID NOT work. Could not afford book to instruct. | Need Detailed Owners Manual |
..., Not working doesnt turn on | Device not charging |
I bought it in August 2022 and it died Jan 2023., I used this tablet daily mostly just playing casino and crossword games. Today Jan 4,2023 I used it ... turned it off and now when I tried to turn it on, it is a brick. It apparently won't accept any charge either. The problem might be the display. While it worked it was a very nice tablet. | Device not charging |
Poor quality, Purchased for a trip, not wanting to rely on in-flight entertainment. With less than 10 hours of use (and no impacts on the device), the screen developed lines on a 1/2 inch wide strip on the edge of the screen. Totally ruins the experience. From my experience with device repair (professionally) this is typically caused by a bad data cable for the screen on tablets like this. Sorely disappointed. Save your money and purchase a tablet from an actual device manufacturer. | Lines on screen |
Unable to register with Amazon to enable full use of tablet., Unable to register with Amazon. Terrible tech support. | Not able to register |
late Christmas gift, Product is great and I love Kindle. Issue was that I ordered because it was supposed to be in before Christmas and was very late. | Item arrived late |
Disappointed!, No instructions or manual. Not user friendly. Very disappointed with purchase. | Need Detailed Owners Manual |
Doesn't fully support 5Ghz wi-fi and won't connect, The Fire HD 8 claims to be dual band, but it's very picky about connecting to 5Ghz. I learned the hard way that the Fire 7s aren't dual band, so I returned it for the HD 8 which claims to be dual band. However, in reality it only supports a few 5Ghz channels, and since we can't choose which channels our wi-fi is using, the HD 8 is unable to connect to our home network (and yes, I've entered the password correctly, etc). The only way to get any use out of it is temporarily connect it to my phone hotspot so I can at least download new ebooks. Other than that, it's a brick. Huge disappointment, but I guess it's what you get for the price point compared to an iPad. | Unable to connect to Wi-Fi |
My autistic son hates this tablet cause it has no youtube app, Got this for year old autistic son. He hates it. The user interface sucks. 90% of the home screen is full of stuff that cost money with no way to remove stuff. So all he sees is stuff he cant purchase. No youtube or youtube kids app. | Unable to download the apps I wanted |
Does not stay connected to WiFi, Screen quality, battery life and touch screen were all great. But one by one (I ordered 3) they stopped connecting to WiFi. They would continuously connect then say not connected. Over and over like a ticking clock. Very disappointed. | Wi-fi Disconnecting and Reconnecting |
Disappointed, I'm disappointed in it. My daughter just received this for Christmas and now it has no keyboard on the screen. The camera will not rotate, and I cannot seem to find out how to fix these issues. I am more than disappointed. In the beginning it was great. | On-screen Keyboard missing |
Utterly useless. Can't run any apps, This runs a weird, proprietary OS and doesn't allow access to the Google Play store. I bought this specifically to run the Songsterr and NYT crossword apps and I can't download either app. Im going to return and get a Samsung tablet. | Unable to download the apps I wanted |
Bad Choice, Looks nice but looks aren't everything. Upon setting up a message stated it didn't support Amazon Accounts. What??? It's an Amazon Fire & doesn't support the app??? A week later the Amazon app appeared??? Ok, I'll stick with it but only having it for a few weeks I'm tired of dealing with very slow loading pages and battery recharge, not worth my time. | Not able to register |
Kindle Fire 10, I lost this in my house for months and forgot about until recently. It has been used a few times since I bought it because I got a iPad as a gift. Anyway, after buying the specific charger for it, it won't take a charge at all above 1%. It is out of warranty, so I'm stuck with it. I have had a Kindle 7 for a very long time and never had any trouble at all. Bigger has not been better! | Device not charging |
Beware Amazon will not replace if the price has gone up, Tablet is fine unless you get a lemon. I have owned 10 plus Fire tablets and understand they are a budget device. However this unit started having charging issues about 1 month in. Contacted Amazon for a return/replacement but they said that only a refund was available. Looking at the item listing today, I understand. The cost has risen $40.00 since my purchase. Bad move Amazon by not honoring your replacement policy. | Device not charging |
Amazon is a fraud,, Amazon sells extended warranty and/or insurance which I later found out does NOT cover the Kindle. Yet, they sell it as part of the bundle on the website for the item. When the item was defective, Amazon only wanted to refund my money and make me buy it again at the MORE expensive price. They would not use extended warranty because they said it did not cover warranty. So I had to ask for refund on the insurance and then refund the money for kindle. Decided to buy IPad instead. At least I know they won't screw me like Amazon did! | Alexa-related issue |
I don't like it, Speed is slow, looks like old technology compare to my old kindle. I regret trading it in for this one. | Slow/Sluggish Performance |
Great for a year, Bought 2 of these one for each of my younger children. Worked great for a year then wouldn't except my parental password. Offers to factory reset instead of offering to change your password. But you can't factor without knowing the password because you need to be able to enter your parental password to factory reset. Now they don't even have Internet on the tablet because they can't have Wi-Fi on them (which makes the table basically useless) without the parental control password. There are no cracks, scratches, water damage or anything down to them to have caused these issues. This is clearly a default in the programming. What a waste of money. | Parental controls do not work |
Unhappy with the Item., It freezes up to much, too many ads popping up, color fades in and out. Very frustrating. would not recommend it to anyone. | Screen looks faded and washed out |
AMAZON WILL REFUSE TO SUPPORT YOU ON THIS PRODUCT, I have now spent 5 hours on New Year's Even, and 5 hours on New Year's Day, trying to get Amazon to assist me on downloading "Google Playstore" games....JUST 2 GAMES. THEY REFUSE. Namely, Aleka W. in the Caribbean, who says and I quote, "It's not an Amazon game. We do not support that. I will not transfer you to anyone or assist you because it's not an Amazon game." IN WHAT PLANET DOES AKELA W. LIVE?! Apparently on the Amazon Moon because you can take your product and play with it there. I will get an ipad - which OF COURSE will be able to download my Kindle book app. | Unable to download the apps I wanted |
Bugs, After downloading the CNN app and signing into my TV cable service provider (Optimum TV) and then clicking "Watch TV," the whole app aborts! | App not working as expected |
Cheap for a reason, These fires are awful. A waste of money. They have awful battery life and they don't like to charge. My newsest fire is a week out of tue box new and refuses to charge. Like every other Kindle Fire I've had, it keeps saying there's water in the charging port. There isn't, obviously. It's ridiculous. "Customer Service" is a joke and every time this happens, they want me to send my fire to them "to work on", for weeks. If you can afford an IPad, skip Amazon Fires and get an IPad. IPad's don't have ANY of the issues a fire has and their customer service is far superior. DON'T waste your money on this junk. | Moisture Detection Issue |
Expected more, I bought this for a reading Kindle and find out the Hoopla app is not available on this Kindle. You would think that this being the latest version I would get most common apps. | Unable to download the apps I wanted |
Broken, Just made it out of box with a cracked screen | Screen cracked |
Bluetooth constantly disconnects., Constant disconnects from the bluetooth. I keep my speaker less than one inch away and it disconnects every other minute. Awful product do not purchase. | Bluetooth constantly disconnects |
Not sure if it worth buying, Didn't work out for many things that I was planning for when buying this tablet | Unable to download the apps I wanted |
Poor quality The entire, Very poor quality, functions very poorly. I think this is a lemon. I really got cheated on this one. Thinking about possible purchasing a new one maybe I could get a percentage off. By the way two days techs were supposed to call me and got no call. | Order not meet expectations |
Does any have game downloads interrupting emails that you have opened?, Very poor quality, functions very poorly. I think this is a lemon. I really got cheated on this one. Thinking about possible purchasing a new one maybe I could get a percentage off. By the way two days techs were supposed to call me and got no call.Why am I getting games apps to download when ever I open an email or go on Google? This happening on all my kindle fires. Is the locked in ads, well they are extremely annoying. Can someone at least get in touch. | Ads interupts device use |
Repairs needed, I purchased this tablet in March. In September a red line appeared on the bottom of the screen and I was unable to access the home button. I was advised to send it back for repairs. They were unable to repair it, so sent me a refurbished one.3 months later the same thing happened. Again, couldn't repair it and a refurbished one was sent back. Why am I not getting a new one? Why always a refurbished one? | Lines on screen |
This tablet is the worst., [[VIDEOID:b82b972a6d7ff7423edc8cd6fd086dad]] This was my son's early Christmas present and he was really excited when I opened it up. For now. I installed Roblox on there and he was excited. But in the middle of playing a game, the tablet kicked him out of the game and the ROBLOX loading screen popped up. I think I ordered my son a lemon. His old tablets (a cyan 2018ish fire HD 10 and a black 2019 fire 7) did that too, but in a tiny amount of rblx games. His old tablet handled well pretty much everything. Everytime the tablet kicks him out of the game, he beats on it, tries to bend it, throw it at the wall, and even bangs it on the bathroom floor. So, my son and I destroyed it. I ordered a gaming laptop for him now and it will come tomorrow. I still love amazon, but the Amazon fire HD 8 is a POS. Stay away! | App crashing/glitching |
Not satisfied with product, Poor WiFi reception, streaming and picture clarity. | Wi-Fi slow/buffering |
Operating System Terrible, If you think this is going to run crisp and clean like an Android tablet don't waste your money. All the apps run slow and glitchy including amazon shopping. On paper the specs and OS appear to support some gaming, but you can't even play fortnite on it. The memory is expandable up to 1T, but what use is that if the OS doesn't allow you to move any apps over to external memory. I've tried a bunch and have only found I could do that with Netflix. It could be a great tablet if they just ran regular old Android equiped with all the amazon apps we love (but had the option to move them to external memory). I plan to keep it and use it as a streaming TV, unfortunately that is all it's good for. | Slow/Sluggish Performance |
Poor quality screen, The screen cracked from the pressure of my thumb! Very poor quality | Order not meet expectations |
Designed to fail., I've had this tablet now for a little over a year and out of the three amazon tablets I've bought, all of them have had battery issues shortly after the replacement window was over. I'm not giving amazon any more of my money, these things are absolutely designed to fail and make you spend more money after the warranty ends. | Device not charging |
Defective, This item is glitchy and defective. Had it for a month and it went dark. Very disappointed. Will go back to a Samsung. IOS system incompatible with alot of the apps I like. | Device not charging |
Very disappointed in Amazon, Very disappointed in Amazon. I bought this fire HD for my granddaughter for Christmas. Even though it was fully charged it kept randomly turning off. She would push the power button for 45 seconds and it would come back on but then later randomly go off again. After contacting Amazon to ask for replacement they informed me that they weren't doing replacements and can only refund my money. Now I understand why because now they are charging $150 for this and I only paid $75. I have been a prime member for many many years and have purchased many many items from Amazon. So disappointed in their response. Their customer service chat rep was awesome but in the end the leader ship team said no replacements. | Devices shuts down constantly |
Just get another tablet trust me!!, I don't know why but the 3 button don't pop up the way I see them in the other pictures. I wouldn't recommend ever buying a Amazon fire tablet as such a basic and important feature is gone. I would say a $40 tablet from Japan is better than this tablet. | Missing navigation icons |
Screen has a mind of its own, The screen has a mind of its own, I had same issue with old one that is why I finally bit the bullet and replaced, the new one has the same issue only worse, I cant even type in phone # for support, tried to return but it just pops back to the main screen UGH IM SO FRUSTRATED | Slow/Sluggish Performance |
Not for apps or games, Gave it 0 starts for the following reasons , If you want to do apps this is not the tablet for you , very few popular apps available , PokémonGo being just one , I couldn't even get the amazon gift card to load to their App Store Got a code that didn't work 🤦🏼♀️ … Returning asap and checking into a Google tablet …. . tried customer service but after over 40 mins on hold while they figured out what was wrong they actually hung up on me . :-( We were never able to really use it ,…. UPDATE a very nice lady from Amazon reached out to me about the tablet , she was very informative and gave me some good tips on how to set it up , idk if I'll keep it yet but was very impressed with Tam R. Who reached out to help me !!! | Unable to download the apps I wanted |
Frustrating. Wish we bought an iPad., Not intuitive, apps don't load, the Kids profile only allows Amazon Kids stuff - we can't figure out how to get to Disney+ on the Kids profile. Just save yourself the headache and buy an iPad. | Feedback - Power button |
Did this device shorten, I have ordered 2 fire kindle previously and devices were larger., This is not a 10.1 looks more like an 8. Is this 10.1 Plus shorten? Thanks | Order not meet expectations |
Poor quality on these fire tablets, This is the 2nd fire 10 tablet that died in the last 2 years. The warranty is not acceptable. I have to send the tablet back for repair. It is not even a year and died. Amazon should be able to send a replacement while I send the damaged tablet period. If the product has a year warranty, this is a simple ask. If the device was on sale I would have just toss this one and buy a new one for practicality. Amazon customer service is not like it used to be. | Device not charging |
I can't figure out how to make it work., I can't work it , it's does not work like my one from last year does I can't figure out the buttons. Help please. | Feedback - Power button |
First excited but now disappointed, Gave this as a gift for Xmas and had it for three days. The screen and picture was very crisp and clear. Seemed easy to use, then all of a sudden the buttons started to erratically push/click all by it's self. My husband was so disappointed when I had to tell him we need to return his gift as restarting/power hard start etc did not work. We are both heartbroken to say the least. | Buttons clicking itself |
This was the biggest Christmas disappointment of 2022, The tablet itself came in fast and looked brand new but as soon as we downloaded a single game we realized that it was garbage. My son's only put the game Roblox on it and his van unable to purchase funds or play the game properly without it lagging. Do not buy this tablet! It's garbage! | App crashing/glitching |
Tablet, I do not know, sent back. Ordered by mistake | No Reason Given |
THANKS FOR THE USELESS FEATURES, Don't get too excited that they added Office and powerpoint, they took away the ability to screen mirror that was available on previous generations. Theres no way to hook it up successfully to hdmi, the usb-c port doesn't support output. So you can edit powerpoints, but you cant use them with this device. Whats the purpose of removing features that older generations had? Shouldn't the latest models get better? | Screen mirroring not working |
Will not work properly., Will not function as a kindle book reader properly. This model will not utilize the hypertext links in kindle books such as Bibles which makes it useless for me as this is the prime function I want it for. Other modles do not have this problem including the hd10, even kids edition. Support was not able to help me, other to say it is a software bug.When will Amazon fix the bug? | Missing hyperlink Kindle feature |
Not happy., I got this because my older kindle was doing so much glitching... This one does the same things. So I think Amazon is the problem. | App crashing/glitching |
Disappointed, I bought this on cyber Monday but it doesn't work and when I tried to exchange it for one that works I can't and the tablet now cost an extra $60 so I can't even get one close for the same amount of money. They will refund the money but not give me replacement. | Not able to register |
TRASH, i purchased this for my kids for christmas because it was cheap, but i knew i should have gotten an ipad. i really dislike amazon tablets with a passion. damn thing just shut off this morning and will not power back on; full battery- just went blank. i want a REFUND. | Device not charging |
Very limited Apps, The reason we got this was for the kids to do creative projects on Canva. But you can't download the Canva app. You can download a bunch of other apps. Disappointed to say the least. | Unable to download the apps I wanted |
DO NOT BUY !!!!, Bought this for my son with the warranty. Literally the warranty went out a few days ago and the tablet quit working. Waste of money !!!! Almost as if it was on purpose. | Device not charging |
Not worth the money, I got this for black friday for $65, which I thought was a steal from its original price of $150. This thing is definitely not worth $150. The touchscreen is not very sensitive, meaning I have to tap 2 or 3 times for anything to register. It is also very slow, apps take forever to open or switch to other apps. Bluetooth cuts out every so often. I just don't feel it was even worth $65, maybe more like $40. I used it for maybe a week, now it's just a paperweight. Save your money and get a slightly more expensive Samsung tablet around the $200 range. | Slow/Sluggish Performance |
My tablet do not turn on, My tablet do not turn on | Device not charging |
Disappointing screen display quality, Expected this 10 HD Kindle to have the same sharp clear color display as my old 7-inch. NOT! Color and text looked faded washed out. Amazon quickly gave me a refund though after a second one didn't look any better than the first one. Amazing company and customer service! | Screen looks faded and washed out |
Doesn't support Youtube Kids, Amazon purposely bans Youtube Kids on this version of the tablet. Its useless. | Unable to download the apps I wanted |
Slow, If you have used an ipad, you won't be patient to use this device. It,s dumb and slow in every way. Only buy it if your need is only watching movies. The dictionary on kindle doesn't even have a right phonetic system. I am reading english as a foreign language but i can't rely on the dictionary for pronunciation. | Slow/Sluggish Performance |
Seriously, I bought one and it got lost in the mail well they told me to keep it if the other came well here we are and I decided to give it to my son for Christmas but now it won't register because of the other they sent so here my son tried to register it and nope. Now I have to buy a whole new one because it won't register | Not able to register |
Fell 3 inches onto carpet and the screen exploded into a million jagged pieces., Extremely fragile. | Screen cracked |
beware, Parental settings do not work, my 7 yr old adds to my cart, orders subscriptions. In the long run not worth the price. | Parental controls do not work |