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{
"status": "book",
"name": "Nancy Phillips",
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} | {
"return_month": "Aug",
"return_day": "24",
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"customer: Hi.",
"agent: Hello, how may I assist you?",
"customer: Nancy Phillips here. Can you please help me in booking a ticket from LGA to BOS?",
"agent: Sure, I am here to help you. May I know your travel dates please?",
"customer: My preferable dates to do journey are 08/22 and 08/24.",
"agent: Ok, hold on for a moment. Let me check the best flight for you.",
"customer: Sure, carry on.",
"agent: I found a flight for you with UA airline and it costs you 300. Shall I proceed to cancel?",
"customer: That;s fine for me, please proceed for booking.",
"agent: Shall I proceed to book? Your ticket has been booked with 1005 flight number.",
"customer: Thank you so much.",
"agent: Welcome, thank you for choosing us. Have a safe flight."
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"status": "book",
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{
"status": "book",
"name": "Christopher Jones",
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"customer: Hello, I am Christopher Jones.",
"agent: Hello, how may I assist you?",
"customer: Can you book a ticket from SEA to MCO?",
"agent: Sure, may I know your journey dates please?",
"customer: I am planning to go by 07/01 and return back on 07/03.",
"agent: Ok, hold on for a moment. Let me check the best flight for you.",
"customer: Make sure that connection limit is 1.",
"agent: I found a flight for you with JetBlue airline and it costs you 100. Shall I proceed?",
"customer: Yes, you can go ahead.",
"agent: Your ticket has been booked with 1007 flight number.",
"customer: Thank you.",
"agent: Welcome, thank you for choosing us.",
"customer: You are welcome."
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"status": "book",
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{
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"name": "Raymond King",
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"customer: Hi.",
"agent: Hello. How can I help you now?",
"customer: Can you please change my reservation which is in the name Raymond King?",
"agent: Sure, please wait for a while.",
"customer: Ok.",
"agent: Sorry, there is no reservation found on your name.",
"customer: Ok, fine. Thank you for checking.",
"agent: Thank you for approaching us."
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{
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"customer: Hi,.",
"agent: Hello. How can I assist you?",
"customer: I am planning to celebrate and attend my mother's birthday in Seattle, from CA - SFO. Can you book a flight ticket to me?",
"agent: Ya sure. Please share your traveling details.",
"customer: I need a connecting flight. My destination code is to WA - SEA.",
"agent: Your traveling dates?",
"customer: My travelling dates are from 03/10 to 03/12.",
"agent: Give me a moment.",
"customer: Ok.",
"agent: We found a flight with your requirements. Airline:Southwest. Flight number:1013. Price:200. And with a single connection.",
"customer: You may proceed with the booking. I am Christopher King.",
"agent: OK. Your flight ticket is booked.",
"customer: Thanks for the help.",
"agent: Thank you for reaching ours."
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"status": "book",
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{
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"name": "Nancy Thompson",
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"customer: Hello.",
"agent: Hello.",
"customer: Nancy Thompson here.",
"agent: How can I assist you at this moment?",
"customer: I am a social activist, I have to host a campaign for orphans. Could you book my ticket from ORD to AUS?",
"agent: Sure, can you please share your travel dates to proceed further?",
"customer: My itinerary dates are 09/16 and 09/18.",
"agent: Give me a moment please.",
"customer: Sure.",
"agent: Southwest airlines is available with a ticket fare of 100 and 1 connection limit, shall I proceed to book your ticket with this flight?",
"customer: Please proceed.",
"agent: Nancy Thompson, your ticket is booked with flight number 1019.",
"customer: Thank you.",
"agent: Thank you for approaching us, have a safe journey."
] | {
"status": "book",
"name": "Nancy Thompson",
"flight": [
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{
"status": "no_reservation",
"name": "Donna Adams",
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"name": "Donna Adams",
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"customer: Hi.",
"agent: Hello, how can I aid you?",
"customer: Could you please change my existing reservation due to postpone of my exams?",
"agent: Sure, may I know your name to proceed further?",
"customer: My name is Donna Adams.",
"agent: We regret to inform you that there is no active reservation found on your name to change.",
"customer: Not a problem, thank you.",
"agent: Thank you for contacting us."
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{
"status": "book",
"name": "Nicole Collins",
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"name": "Nicole Collins",
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"customer: Hello.",
"agent: Hello. How can I help you?",
"customer: Can you aid me in booking a flight ticket from PHX to OAK?",
"agent: Sure, I will help you. Can you please share me your travelling dates?",
"customer: Sure, I would like to go on Feb 09th and return back on Feb 11th.",
"agent: Ok, please share me your name.",
"customer: Myself Nicole Collins.",
"agent: Ok, do you have any connection limit?",
"customer: Make sure it is a single connecting flight.",
"agent: As per your request, I found a flight for you with single connection and ticket fare is 200 in economy class. Shall I proceed for booking?",
"customer: Ok, please proceed for further.",
"agent: Your ticket is booked with flight number 1007 and airline is JetBlue.",
"customer: Thank you for booking.",
"agent: Welcome, have a safe flight."
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{
"status": "book",
"name": "Raymond Brown",
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"customer: Hello.",
"agent: Hello, How best can I support you now?",
"customer: I would like to meet my uncle at Chicago, please help me in booking a ticket from ORD to ORD.",
"agent: Sure, I would be happy to help you. What is your expected budget for your ticket?",
"customer: Please check the price below 500.",
"agent: Ok, On what dates you have planned to travel & return?",
"customer: My journey dates are 02/08 and 02/10.",
"agent: Thank you for your time, we have found a Frontier airline, flight number-1020, connections-1 and ticket-100. Shall I make a move?",
"customer: Ok, please proceed with my booking.",
"agent: To proceed further, we need your name?",
"customer: Sure, my name is Raymond Brown.",
"agent: Ok, Your ticket has reserved.",
"customer: Thank you for your assistance.",
"agent: Thanks for making us to serve you."
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"status": "book",
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{
"status": "book",
"name": "Kathleen Phillips",
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"name": "Kathleen Phillips",
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"customer: Hi.",
"agent: Hello.",
"customer: I am Kathleen Phillips here.",
"agent: How may I assist you?",
"customer: I want to reserve my ticket from CLT to MSP, can you please help me in this?",
"agent: Sure, I will help you out with that. May I know your travel dates to proceed further?",
"customer: Ok, my preferable dates of journey are from 09/07 to 09/09.",
"agent: Ok, please be on hold.",
"customer: Sure, I will wait.",
"agent: There is connecting flight from Hawaiian airlines with a fare of 100, shall I proceed with booking?",
"customer: Ok, please go ahead with this ticket booking.",
"agent: Ok, your ticket is confirmed with the flight-1024.",
"customer: Thank you for your help in booking my ticket.",
"agent: Thank you reaching us."
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{
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"customer: Hello.",
"agent: Hello. How may I assist you?",
"customer: Can you please book me a flight ticket from LAX to SEA?",
"agent: Yes, can you tell me your dates of travel?",
"customer: My dates of travel are from July 15th to July 17th.",
"agent: Do you have any preferences?",
"customer: Yes, I want a single stopover in between my journey.",
"agent: I have found an economy class ticket with a price of 100 and 1 connection.",
"customer: Please proceed.",
"agent: Can I know your name for booking?",
"customer: I am Patrick Walker.",
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"customer: Thank you.",
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{
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"customer: Hi.",
"agent: Hello.",
"customer: I am Nicole Edwards.",
"agent: How may I aid you?",
"customer: I am planning to go for IAD from SEA, can you please help me out?",
"agent: Sure, I am here to help you. Could you please share your travelling dates?",
"customer: My travelling dates are 06/13 and 06/15.",
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{
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"agent: Hello, how can I aid you for today?",
"customer: Owing to emergency, I need to cancel my recent reservation. Please help me with that.",
"agent: I am here to help you about that. Can you please provide your name for checking the reservation status?",
"customer: I am Rebecca Miller.",
"agent: I have found reservation with your name and as per your interest I have cancelled it.",
"customer: Thank you for your help.",
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"customer: HI.",
"agent: Hello. What help that I can assist you?",
"customer: I want to change an existing reservation due to sudden change in my trip. Can you help me?",
"agent: Sure, I can help you and can you please mention your name for checking purpose?",
"customer: Paul Collins.",
"agent: Please wait for a moment.",
"customer: Ok.",
"agent: Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name.",
"customer: No issue. Thank you.",
"agent: Thank you for reaching us, have a nice day."
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"customer: Hi.",
"agent: Hello. How may I help you?",
"customer: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?",
"agent: May I know your name please to check the status of your reservation?",
"customer: Cynthia Miller here.",
"agent: Thank you. Please stay online for a while, I will check your reservation status and let you know.",
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"agent: Thank you for approaching us, have a nice day. You are welcome."
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{
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"agent: Ok, let me save your details. We have booked a flight that will fit your schedule dates. The tickets will arrive you by mail in few hours.",
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"agent: Thank you for approaching us, we will be there to serve you at any time again.",
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"agent: Sorry to say that, no reservation was found on your name.",
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"agent: Thank you for choosing us."
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"agent: Thank you for availing us, have a great day ahead."
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"customer: Hello.",
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"customer: Please book a ticket from SEA to SFO to attend Innovation festival to share my ideas.",
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"agent: Thank you, may I know your name please?",
"customer: Sure, I am Barbara Williams.",
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"agent: Sorry, there is no flight found with your requirement.",
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"agent: Welcome, thank you for reaching us."
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"customer: I need to travel to TX - DFW to surprise my mother on her birthday. Can you please book me a flight ticket?",
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{
"status": "book",
"name": "Nancy Hall",
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1006
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} | {
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"customer: Hello. I am Nancy Hall.",
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"customer: I want to travel from DFW to IAH. Can you help me to book a flight ticket?",
"agent: Sure, I am here to help you in booking. Kindly provide your travel dates to reserve a flight.",
"customer: I want to fly in the flight on 04/01 and 04/03.",
"agent: Ok, please be on hold, let me check for the flight availability.",
"customer: Ok, take your own time.",
"agent: Hawaiian airlines is having a flight with a single halt and ticket fare is 100, shall I proceed with booking?",
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"customer: Thank you for your help.",
"agent: Welcome, have a happy journey."
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{
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"agent: Hello. How can I help you?",
"customer: I need to travel from PHL and LGA, can you please reserve flight ticket?",
"agent: Sure, I am here to help you with that, can I know your good name to proceed further?",
"customer: Myself Daniel Perez.",
"agent: May I know on which dates you are willing to travel?",
"customer: My travelling dates are Aug,23 and Aug,25.",
"agent: Do you need any flag stop in between journey?",
"customer: I prefer one connecting flight.",
"agent: Is there any other specifications regarding your journey?",
"customer: No other specifications needed.",
"agent: Thank you for the information, please wait for a while.",
"customer: Sure.",
"agent: There is a flight in JetBlue airlines with the price of 100 having one connection and economy class. Can I proceed to booking?",
"customer: Please proceed with the reservation.",
"agent: Your booking is confirmed and the flight number is 1014.",
"customer: Thank you.",
"agent: Thank you for reaching us."
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{
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{
"status": "book",
"name": "Margaret Evans",
"flight": [
1008
]
} | {
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"customer: Hi, Margaret Evans is my name.",
"agent: Hello, how may I help you?",
"customer: I am willing to book a flight on Oct 25th to reach Philadelphia, so please help me in booking a flight with a halt.",
"agent: Sure, may I know your source and destination airport codes?",
"customer: Sure, my airport codes are HOU - PHL.",
"agent: Ok, when you will return from PHL?",
"customer: I have planned to return on 27th of Oct.",
"agent: Please wait a moment to check flight availability.",
"customer: Sure.",
"agent: We found a flight from Spirit airline with 1 connection and the fare is 100 with an economy class.Shall I proceed?",
"customer: Ok, please confirm my booking.",
"agent: Your ticket is booked with 1008 flight number.",
"customer: Thank you.",
"agent: Thank you for reaching us."
] | {
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} | [] | true |
{
"status": "cancel",
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"customer: Hi.",
"agent: Hello. How can I help you?",
"customer: Jennifer Mitchell here. Owing an emergency, I want to cancel my recent reservation. Can you please help me?",
"agent: Sure, I will help you to cancel your reservation.",
"customer: Thank you.",
"agent: I found your reservation and it is successfully cancelled.",
"customer: Thank you for the help in cancelling my ticket.",
"agent: Welcome."
] | {
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