Dataset Preview
action (json)intent (json)timestamps (json)dialogue (json)expected_action (json)search_info (json)correct_sample (json)
{ "status": "no_reservation", "name": "Edward hall", "flight": [] }
{ "return_month": "Sept", "return_day": "13", "max_price": 5000, "departure_airport": "IAD", "max_connections": 1, "departure_day": "11", "goal": "change", "departure_month": "Sept", "name": "Edward Hall", "return_airport": "ATL" }
[ 1532340243, 1532340256, 1532340271, 1532340294, 1532340299, 1532340318, 1532340329, 1532340365, 1532340378, 1532340403 ]
[ "customer: Hello.", "agent: Hello. How may I help you?", "customer: Can you help me to change my recent reservation because my trip dates are got postponed?", "agent: I will help you with that please share your name to proceed further?", "customer: Edward hall here.", "agent: Please wait for a while.", "customer: Sure, take your own time.", "agent: There is no active reservation found under your name to amend it.", "customer: That's ok, thank you for checking.", "agent: Thank you for choosing us." ]
{ "status": "no_reservation", "name": "Edward Hall", "flight": [] }
[ { "button_name": "top-change-reservation", "field_name": "", "field_value": "", "timestmamp": 1532340320889 }, { "button_name": "", "field_name": "customer-name", "field_value": "Edward hall", "timestmamp": 1532340419156 }, { "button_name": "", "field_name": "customer-final-action", "field_value": "no_reservation", "timestmamp": 1532340420306 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1532340422018 } ]
true
{ "status": "book", "name": "Stephen Evans", "flight": [ 1006 ] }
{ "return_month": "Apr", "return_day": "5", "max_price": 1000, "departure_airport": "HOU", "max_connections": 1, "departure_day": "3", "goal": "book", "departure_month": "Apr", "name": "Stephen Evans", "return_airport": "LAS" }
[ 1518078655, 1518078670, 1518078716, 1518078717, 1518078742, 1518078746, 1518078759, 1518078772, 1518078787, 1518078789, 1518078792, 1518078827, 1518078837, 1518078846, 1518078847, 1518078857 ]
[ "customer: HI.", "agent: Hello. How may I be of your address?", "customer: I want to book a flight ticket to Las Vegas with price under 1000. Can you please help me with it?", "agent: Sure, can I know your connection limit?", "customer: I need a single connection.", "agent: Please let me know your boarding and landing points.", "customer: Airport codes are HOU-LAS.", "agent: Kindly share your planned travelling dates to proceed further.", "customer: Travel dates are 04/03 and 04/05.", "agent: Please wait a while.", "customer: Ok.", "agent: We found a Frontier airline matching your essential details with one connection and the flight number-1006.", "customer: Please proceed booking with the name Stephen Evans.", "agent: Your booking has been processed successfully.", "customer: Thanks for the help.", "agent: You're welcome. Happy journey." ]
{ "status": "book", "name": "Stephen Evans", "flight": [ 1006, 1017 ] }
[]
true
{ "status": "book", "name": "Gary Taylor", "flight": [ 1014 ] }
{ "return_month": "Apr", "return_day": "5", "max_price": 1000, "departure_airport": "ORD", "max_connections": 1, "departure_day": "3", "goal": "book", "departure_month": "Apr", "name": "Gary Taylor", "return_airport": "ATL" }
[ 1530014779, 1530014792, 1530014815, 1530014842, 1530014850, 1530014853, 1530014870, 1530014894, 1530014899, 1530014906, 1530014919, 1530014984, 1530015036, 1530015045, 1530015059, 1530015074 ]
[ "customer: Hello.", "agent: Hello, do you need any help from us?", "customer: Can you please help me in reserving my flight from ORD to reach ATL?", "agent: Sure, could you please share your departure and arrival day?", "customer: Thank you, my travelling dates are Apr 3rd and Apr 5th.", "agent: Ok, could I have your name please?", "customer: I am Gary Taylor.", "agent: Ok, do you need direct or connecting flight?", "customer: I prefer a single connecting flight.", "agent: Ok, do you have any other specifications?", "customer: I don't have any other specifications.", "agent: The economy class with flight number 1014 of Frontier airline is available having fare as 200 and connection as 1, is it ok for you?", "customer: Yes, please proceed by booking.", "agent: Ok, your reservation is confirmed. The departure time is 6:00 hours and the arrival time is 10:00 hours.", "customer: Thank you for the help.", "agent: Thank you for reaching our service." ]
{ "status": "book", "name": "Gary Taylor", "flight": [ 1014, 1020, 1021 ] }
[ { "button_name": "top-book-flight", "field_name": "", "field_value": "", "timestmamp": 1530014855515 }, { "button_name": "", "field_name": "departure_day", "field_value": "04/03", "timestmamp": 1530014866408 }, { "button_name": "", "field_name": "return_day", "field_value": "04/05", "timestmamp": 1530014872133 }, { "button_name": "", "field_name": "from_city", "field_value": "CLT", "timestmamp": 1530014875003 }, { "button_name": "", "field_name": "from_city", "field_value": "ORD", "timestmamp": 1530014876803 }, { "button_name": "", "field_name": "to_city", "field_value": "ATL", "timestmamp": 1530014881516 }, { "button_name": "", "field_name": "flight_search_submit", "field_value": "", "timestmamp": 1530014882157 }, { "button_name": "", "field_name": "customer-name", "field_value": "Gary Taylor", "timestmamp": 1530014912858 }, { "button_name": "", "field_name": "customer-final-action", "field_value": "book", "timestmamp": 1530014914523 }, { "button_name": "", "field_name": "customer-flight-number", "field_value": "1014", "timestmamp": 1530014916732 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1530015110299 } ]
true
{ "status": "book", "name": "Donna Evans", "flight": [ 1018 ] }
{ "return_month": "Feb", "return_day": "3", "max_price": 1000, "departure_airport": "PHL", "max_connections": 1, "departure_day": "1", "goal": "book", "departure_month": "Feb", "name": "Donna Evans", "return_airport": "OAK" }
[ 1528211735, 1528211740, 1528211814, 1528211822, 1528211838, 1528211854, 1528211870, 1528211881, 1528211897, 1528211919, 1528211947, 1528211956, 1528211957, 1528211971 ]
[ "customer: Hi. Donna Evans here.", "agent: Hello, how can I help you today?", "customer: I would like to prefer a flight with lay-by option for my business trip to Oakland. Can you book a flight ticket?", "agent: Sure, let me know your travel dates please?", "customer: The trip dates are from 01 Feb to 03 Feb.", "agent: Can I know your airport codes?", "customer: The airport codes are from PHL to OAK.", "agent: Any preferences you have?", "customer: No, that is it.", "agent: Spirit Airlines has a connecting flight with number 1018 for fare 200, shall I proceed?", "customer: I am fine with the airlines. You can book the flight ticket.", "agent: Your ticket is reserved in economy class.", "customer: Thank you.", "agent: Thank you for opting us." ]
{ "status": "book", "name": "Donna Evans", "flight": [ 1018 ] }
[ { "button_name": "", "field_name": "customer-name", "field_value": "Donna Evans", "timestmamp": 1528211747101 }, { "button_name": "top-book-flight", "field_name": "", "field_value": "", "timestmamp": 1528211831285 }, { "button_name": "", "field_name": "max_connection", "field_value": "1", "timestmamp": 1528211833236 }, { "button_name": "", "field_name": "departure_day", "field_value": "02/01", "timestmamp": 1528211847733 }, { "button_name": "", "field_name": "return_day", "field_value": "02/03", "timestmamp": 1528211850581 }, { "button_name": "", "field_name": "to_city", "field_value": "OAK", "timestmamp": 1528211872844 }, { "button_name": "", "field_name": "from_city", "field_value": "PHL", "timestmamp": 1528211876500 }, { "button_name": "", "field_name": "flight_search_submit", "field_value": "", "timestmamp": 1528211883973 }, { "button_name": "", "field_name": "customer-final-action", "field_value": "book", "timestmamp": 1528211933476 }, { "button_name": "", "field_name": "customer-flight-number", "field_value": "1018", "timestmamp": 1528211936636 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1528211972428 } ]
true
{ "status": "book", "name": "Gregory Allen", "flight": [ 1000 ] }
{ "return_month": "Oct", "return_day": "12", "max_price": 5000, "departure_airport": "ORD", "max_connections": 0, "departure_day": "10", "goal": "book", "departure_month": "Oct", "name": "Gregory Allen", "return_airport": "EWR" }
[ 1519915651, 1519915670, 1519915730, 1519915733, 1519915825, 1519915833, 1519915843, 1519915912, 1519915943, 1519916019, 1519916027 ]
[ "customer: Hello.", "agent: Hello. How can I help you?", "customer: I am Gregory Allen. I want to attend a live music concert in EWr, can you please find a flight from ORD?", "agent: Sure, I will help you to book a flight. Can you please share me your travelling dates?", "customer: I want to start my journey on 10/10 and my return will be on 10/12.", "agent: Please hold on for a moment.", "customer: Ok, take your time.", "agent: Here, I found a flight for you with single connection. Shall I proceed for booking?", "customer: Please proceed.", "agent: Your ticket is booked with flight number 1000 and airline is Southwest.", "customer: Thank you for booking." ]
{ "status": "no_flight", "name": "Gregory Allen", "flight": [] }
[]
false
{ "status": "book", "name": "Richard Perez", "flight": [ 1010 ] }
{ "return_month": "May", "return_day": "17", "max_price": 1000, "departure_airport": "LAS", "max_connections": 1, "departure_day": "15", "goal": "book", "departure_month": "May", "name": "Richard Perez", "return_airport": "SFO" }
[ 1522216194, 1522216199, 1522216240, 1522216267, 1522216282, 1522216295, 1522216318, 1522216322, 1522216350, 1522216356, 1522216361, 1522216410, 1522216415, 1522216444, 1522216446, 1522216455 ]
[ "customer: Hello, I am Richard Perez.", "agent: Hello, how may I be your helping hand?", "customer: I have an meeting at NV - LAS, with my company CEO. As per my company rules I need to travel only in a connecting flight.", "agent: Sure, do you have any fare limit?", "customer: My fare is 1000.", "agent: Please specify your travelling dates?", "customer: My travelling dates are from 05/15 to 05/17.", "agent: Can you let me know your source code?", "customer: My source code is SFO.", "agent: Please hold on.", "customer: OK.", "agent: We found a direct flight in AA airline with flight number 1010. Shall I proceed with booking?", "customer: You can proceed with booking.", "agent: Your flight ticket has been reserved.", "customer: Thank you for the help.", "agent: Thank you for approaching us." ]
{ "status": "book", "name": "Richard Perez", "flight": [ 1003 ] }
[]
false
{ "status": "book", "name": "Kevin Harris", "flight": [ 1026 ] }
{ "return_month": "Aug", "return_day": "17", "max_price": 5000, "departure_airport": "DEN", "max_connections": -1, "departure_day": "15", "goal": "book", "departure_month": "Aug", "name": "Kevin Harris", "return_airport": "PHX" }
[ 1528971632, 1528971639, 1528971661, 1528971671, 1528971678, 1528971694, 1528971700, 1528971719, 1528971723, 1528971793, 1528971810, 1528971822, 1528971827, 1528971829 ]
[ "customer: Hello.", "agent: Hello, how may I help you?", "customer: Can you please help me in booking a flight ticket from Denver, DEN to Phoenix, PHX?", "agent: Sure, help me with the trip dates?", "customer: My journey dates are from Aug 15 to Aug 17.", "agent: Do you have any specifications to be met?", "customer: No.", "agent: May I know your name for the documentation purpose?", "customer: My name is Kevin Harris.", "agent: We found a flight in an airline Hawaiian with 1026 number having a single connection in an economy class. Shall I proceed to book?", "customer: Sure, you can proceed for booking.", "agent: Your flight ticket has been confirmed.", "customer: Thanks for your help.", "agent: Thank you for opting us." ]
{ "status": "book", "name": "Kevin Harris", "flight": [ 1026 ] }
[ { "button_name": "top-book-flight", "field_name": "", "field_value": "", "timestmamp": 1528971722643 }, { "button_name": "", "field_name": "from_city", "field_value": "DEN", "timestmamp": 1528971728797 }, { "button_name": "", "field_name": "to_city", "field_value": "PHX", "timestmamp": 1528971732107 }, { "button_name": "", "field_name": "departure_day", "field_value": "08/15", "timestmamp": 1528971736396 }, { "button_name": "", "field_name": "return_day", "field_value": "08/17", "timestmamp": 1528971741028 }, { "button_name": "", "field_name": "flight_search_submit", "field_value": "", "timestmamp": 1528971741126 }, { "button_name": "", "field_name": "customer-final-action", "field_value": "book", "timestmamp": 1528971807027 }, { "button_name": "", "field_name": "customer-name", "field_value": "Kevin Harris", "timestmamp": 1528971815883 }, { "button_name": "", "field_name": "customer-flight-number", "field_value": "1026", "timestmamp": 1528971818971 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1528971834971 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1528971835427 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1528971835659 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1528971835860 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1528971836043 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1528971836252 } ]
true
{ "status": "book", "name": "Emily Green", "flight": [ 1018 ] }
{ "return_month": "June", "return_day": "20", "max_price": 200, "departure_airport": "MSP", "max_connections": 0, "departure_day": "18", "goal": "book", "departure_month": "June", "name": "Emily Green", "return_airport": "BOS" }
[ 1519821958, 1519821963, 1519821980, 1519821983, 1519821998, 1519822000, 1519822007, 1519822008, 1519822015, 1519822020 ]
[ "customer: Hello.", "agent: Hello, how may I guide you?", "customer: I am Emily Green. I would like to book a ticket from MSP to BOS.", "agent: Sure, can I know your preferable dates?", "customer: I am starting on 06/18 and return back on 06/20.", "agent: I found a flight 1018 of AA airlines matches with your preferences, can I proceed?", "customer: Yes, pleas eproceed.", "agent: Your ticket is booked.", "customer: Thank you for the help.", "agent: Thank you, have a good day." ]
{ "status": "book", "name": "Emily Green", "flight": [ 1006 ] }
[]
false
{ "status": "no_reservation", "name": "Ronald Davis", "flight": [] }
{ "return_month": "June", "return_day": "24", "max_price": 1000, "departure_airport": "BOS", "max_connections": 1, "departure_day": "22", "goal": "cancel", "departure_month": "June", "name": "Ronald Davis", "return_airport": "SEA" }
[ 1524062653, 1524062669, 1524062684, 1524062689, 1524062705, 1524062725, 1524062762, 1524062765, 1524062778, 1524062790, 1524062798, 1524062810, 1524062811 ]
[ "customer: Hi.", "agent: Hello. How may I guide you today?", "customer: I want to cancel my reservation which is done recently due to some problems, can you please help me?", "agent: Sure, I will help you with that.", "customer: Thank you.", "agent: May I know your name please?", "customer: Sure, my name is Ronald Davis.", "agent: Please wait for a minute.", "customer: Sure.", "agent: I am sorry to say that there is no reservation found under your name.", "customer: Ok, no problem.", "agent: Thank you for reaching us.", "customer: Thank you for your service." ]
{ "status": "no_reservation", "name": "Ronald Davis", "flight": [] }
[]
true
{ "status": "book", "name": "Rebecca Moore", "flight": [ 1024 ] }
{ "return_month": "June", "return_day": "19", "max_price": 500, "departure_airport": "OAK", "max_connections": 1, "departure_day": "17", "goal": "book", "departure_month": "June", "name": "Rebecca Moore", "return_airport": "ORD" }
[ 1530202324, 1530202334, 1530202348, 1530202360, 1530202369, 1530202374, 1530202401, 1530202458, 1530202472, 1530202499, 1530202525, 1530202529, 1530202535, 1530202537 ]
[ "customer: Hi.", "agent: Hello. How may I help you out?", "customer: I need to book a flight ticket from OAK to ORD, can you help me in booking a flight ticket?", "agent: Sure, I will help you in booking the ticket. May I know your travelling dates please?", "customer: Sure, my journey dates are Jun 17 and Jun 19.", "agent: Can I know your name please?", "customer: Sure, Rebecca Moore here.", "agent: Do you need any specifications?", "customer: No.", "agent: There is a flight with connection 1 and price 100, can I proceed?", "customer: Yes, you can.", "agent: Ok, your ticket has been booked with flight number 1024.", "customer: Thank you for your assistance.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Rebecca Moore", "flight": [ 1024, 1028 ] }
[ { "button_name": "top-book-flight", "field_name": "", "field_value": "", "timestmamp": 1530202384788 }, { "button_name": "", "field_name": "from_city", "field_value": "OAK", "timestmamp": 1530202388620 }, { "button_name": "", "field_name": "to_city", "field_value": "OAK", "timestmamp": 1530202390139 }, { "button_name": "", "field_name": "to_city", "field_value": "ORD", "timestmamp": 1530202393003 }, { "button_name": "", "field_name": "departure_day", "field_value": "06", "timestmamp": 1530202440016 }, { "button_name": "", "field_name": "departure_day", "field_value": "0617", "timestmamp": 1530202443771 }, { "button_name": "", "field_name": "return_day", "field_value": "06/", "timestmamp": 1530202449445 }, { "button_name": "", "field_name": "departure_day", "field_value": "06/17", "timestmamp": 1530202451827 }, { "button_name": "", "field_name": "return_day", "field_value": "06/19", "timestmamp": 1530202453827 }, { "button_name": "", "field_name": "customer-name", "field_value": "Rebecca Moore ", "timestmamp": 1530202477460 }, { "button_name": "", "field_name": "flight_search_submit", "field_value": "", "timestmamp": 1530202477549 }, { "button_name": "", "field_name": "customer-final-action", "field_value": "book", "timestmamp": 1530202540298 }, { "button_name": "", "field_name": "customer-flight-number", "field_value": "1024", "timestmamp": 1530202542602 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1530202543554 } ]
true
{ "status": "book", "name": "Amy Mitchell", "flight": [ 1017 ] }
{ "return_month": "Jan", "return_day": "26", "max_price": 5000, "departure_airport": "IAH", "max_connections": 1, "departure_day": "24", "goal": "book", "departure_month": "Jan", "name": "Amy Mitchell", "return_airport": "BOS" }
[ 1523245451, 1523245460, 1523245505, 1523245514, 1523245529, 1523245547, 1523245579, 1523245582, 1523245593, 1523245665, 1523245679, 1523245681, 1523245696, 1523245700 ]
[ "customer: Hello.", "agent: Hello, How can I aid you?", "customer: I am Amy Mitchell want to travel to MA- BOS to enjoy beach holidays with my cousins.", "agent: Ok.", "customer: Can you book a ticket from TX-IAH?", "agent: Sure, I am here to help you. May I know your travelling dates?", "customer: My travelling dates are 01/24 and 01/26.", "agent: Please wait.", "customer: Ok.", "agent: Thanks for waiting. You have a single connecting flight in JetBlue airline and flight number 1017 having price 100. Shall I proceed?", "customer: Ok, you can proceed.", "agent: Your ticket has been booked.", "customer: Thank you for booking.", "agent: Thank you." ]
{ "status": "book", "name": "Amy Mitchell", "flight": [ 1017 ] }
[]
true
{ "status": "no_reservation", "name": "Kimberly Johnson", "flight": [] }
{ "return_month": "Nov", "return_day": "18", "max_price": 5000, "departure_airport": "MSP", "max_connections": 1, "departure_day": "16", "goal": "cancel", "departure_month": "Nov", "name": "Kimberly Johnson", "return_airport": "HOU" }
[ 1528727328, 1528727335, 1528727356, 1528727370, 1528727392, 1528727396, 1528727408, 1528727420, 1528727438, 1528727440 ]
[ "customer: Hello.", "agent: Hello, how can I help you today?", "customer: I would like to cancel my recent reservation, can you help me in that?", "agent: Sure, can I have your name please?", "customer: Sure, the ticket has been reserved on the name Kimberly Johnson.", "agent: Ok, please hold on a moment.", "customer: Sure, I will wait for your response.", "agent: Thanks for waiting, there is no active reservation on your given name.", "customer: That's ok, no problem. Thank you for the information.", "agent: Thank you for connecting with us." ]
{ "status": "no_reservation", "name": "Kimberly Johnson", "flight": [] }
[ { "button_name": "top-cancel-reservation", "field_name": "", "field_value": "", "timestmamp": 1528727378330 }, { "button_name": "", "field_name": "customer-final-action", "field_value": "no_reservation", "timestmamp": 1528727380162 }, { "button_name": "", "field_name": "customer-name", "field_value": "Kimberly Johnson", "timestmamp": 1528727404299 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1528731430721 } ]
true
{ "status": "no_flight", "name": "Ronald Brown", "flight": [] }
{ "return_month": "Oct", "return_day": "22", "max_price": 1000, "departure_airport": "LGA", "max_connections": 1, "departure_day": "20", "goal": "book", "departure_month": "Oct", "name": "Ronald Brown", "return_airport": "CLT" }
[ 1526922435, 1526922449, 1526922461, 1526922474, 1526922523, 1526922530, 1526922542, 1526922559, 1526922594, 1526922604, 1526922629, 1526922630, 1526922673, 1526922677, 1526922698, 1526922712, 1526922729, 1526922733, 1526922743 ]
[ "customer: Hello.", "agent: Hello, how can I help you today?", "customer: Can you aid me in booking a flight ticket from LGA to CLT?", "agent: Sure, may I know your planned trip dates?", "customer: Sure, I would like to go on Oct 20th and return back on Oct 22nd.", "agent: Do you have any connection limit?", "customer: Ensure it is a single connecting flight.", "agent: Is there any class preference?", "customer: Ensure it is in the business class.", "agent: May I know your arrival and depart timings?", "customer: No, I don't have any specific timings.", "agent: Do you have any other specifications?", "customer: No, I don't have any other specifications.", "agent: Please forward your name.", "customer: Myself Ronald Brown.", "agent: Sorry, there are no flights found on your specified routes.", "customer: That's ok, thank you for checking.", "agent: Thank you for availing us.", "customer: Welcome." ]
{ "status": "no_flight", "name": "Ronald Brown", "flight": [] }
[ { "button_name": "top-book-flight", "field_name": "", "field_value": "", "timestmamp": 1526922476437 }, { "button_name": "", "field_name": "from_city", "field_value": "LGA", "timestmamp": 1526922479757 }, { "button_name": "", "field_name": "to_city", "field_value": "CLT", "timestmamp": 1526922482652 }, { "button_name": "", "field_name": "departure_day", "field_value": "10/20", "timestmamp": 1526922534176 }, { "button_name": "", "field_name": "return_day", "field_value": "10/22", "timestmamp": 1526922537063 }, { "button_name": "", "field_name": "class", "field_value": "business", "timestmamp": 1526922607099 }, { "button_name": "", "field_name": "flight_search_submit", "field_value": "", "timestmamp": 1526922609854 }, { "button_name": "", "field_name": "customer-name", "field_value": "Ronald Brown.", "timestmamp": 1526922740039 }, { "button_name": "", "field_name": "customer-final-action", "field_value": "no_flight", "timestmamp": 1526922740964 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1526923788416 } ]
true
{ "status": "no_reservation", "name": "Patrick Miller", "flight": [] }
{ "return_month": "Sept", "return_day": "6", "max_price": 1000, "departure_airport": "IAH", "max_connections": 1, "departure_day": "4", "goal": "cancel", "departure_month": "Sept", "name": "Patrick Miller", "return_airport": "CLT" }
[ 1530116350, 1530116363, 1530116365, 1530116382, 1530116384, 1530116393, 1530116405, 1530116439, 1530116451, 1530116457 ]
[ "customer: Hello.", "agent: Hello, how may I help you?", "customer: Please help me to cancel my recent reservation.", "agent: Sure, may I know your name please?", "customer: Patrick Miller.", "agent: Ok, please wait.", "customer: Ok.", "agent: Sorry to inform you that there is no active reservation found with your name in our records.", "customer: Thank you for your information.", "agent: Most welcome." ]
{ "status": "no_reservation", "name": "Patrick Miller", "flight": [] }
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true
{ "status": "book", "name": "Ryan Turner", "flight": [ 1007 ] }
{ "return_month": "June", "return_day": "5", "max_price": 200, "departure_airport": "PHL", "max_connections": 0, "departure_day": "3", "goal": "book", "departure_month": "June", "name": "Ryan Turner", "return_airport": "BOS" }
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[ "customer: Hello.", "agent: Hello. How can I help you?", "customer: I need you to book a flight ticket from PHL to BOS. Please help me.", "agent: Can I know your travelling dates?", "customer: June 03 and 05 are my planned travelling dates.", "agent: Do you have any preference?", "customer: I wish to depart at afternoon in a direct flight.", "agent: Let me know your name.", "customer: My name is Ryan Turner.", "agent: Found ticket with Southwest airlines for price 200 having flight number 1007.", "customer: Thank you. Please book the ticket in that flight.", "agent: Ticket is booked.", "customer: Thank you for the help.", "agent: Thank you." ]
{ "status": "book", "name": "Ryan Turner", "flight": [ 1007 ] }
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true
{ "status": "book", "name": "Daniel Brown", "flight": [ 1005 ] }
{ "return_month": "May", "return_day": "7", "max_price": 500, "departure_airport": "MSP", "max_connections": 1, "departure_day": "5", "goal": "book", "departure_month": "May", "name": "Daniel Brown", "return_airport": "SFO" }
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[ "customer: Hello.", "agent: Hello, how may I aid you?", "customer: Myself Daniel Brown. I would like to attend seminar, so can you help me booking flight from MSP to SFO?", "agent: can I know your travel dates?", "customer: My travel starts from 05/05 to 05/07. Provide flight with connection 1.", "agent: Basing on your details, I got a flight with flight number 1005 with price 100 and connection limit 1. Can I proceed?", "customer: Ok, proceed to booking.", "agent: Your booking is done.", "customer: Thank you for your services.", "agent: Most welcome." ]
{ "status": "book", "name": "Daniel Brown", "flight": [ 1005 ] }
[]
true
{ "status": "no_flight", "name": "James Wilson", "flight": [] }
{ "return_month": "June", "return_day": "22", "max_price": 5000, "departure_airport": "SFO", "max_connections": 1, "departure_day": "20", "goal": "book", "departure_month": "June", "name": "James Wilson", "return_airport": "PHL" }
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[ "customer: Hi.", "agent: Hello.", "customer: I am James Wilson.", "agent: How may I help you?", "customer: Ia m planning to travel from SFO to PHL, can you help me in booking?", "agent: May I know your travel dates?", "customer: my travelling dates are 06/20 to 06/22.", "agent: Sorry, there is no flight found basis on your details.", "customer: Ok, fine thank you for checking.", "agent: Thank you for reaching us." ]
{ "status": "no_flight", "name": "James Wilson", "flight": [] }
[]
true
{ "status": "no_reservation", "name": "Ronald Rodrigues", "flight": [] }
{ "return_month": "Sept", "return_day": "6", "max_price": 500, "departure_airport": "DTW", "max_connections": 1, "departure_day": "4", "goal": "cancel", "departure_month": "Sept", "name": "Ronald Rodriguez", "return_airport": "PHX" }
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[ "customer: Hi.", "agent: Hello. What can I do for you now?", "customer: Due to the sudden demise of my Granny, I am unable to catch a flight.", "agent: Ok.", "customer: So I had a request to you to cancel my existing reservation?", "agent: Sure, I will cancel your reservation. For this I want to know your name.", "customer: Sure, my name is Ronald Rodriguez.", "agent: Give a minute, I will get back to you.", "customer: Sure.", "agent: Thanks for waiting. You have no reservation found with your name.", "customer: Ok, no problem.", "agent: Thank you for approaching us.", "customer: Thanks for your valuable information.", "agent: Have a pleasant day." ]
{ "status": "no_reservation", "name": "Ronald Rodriguez", "flight": [] }
[]
false
{ "status": "no_reservation", "name": "Linda Collins", "flight": [] }
{ "return_month": "Jan", "return_day": "22", "max_price": 1000, "departure_airport": "CLT", "max_connections": 1, "departure_day": "20", "goal": "change", "departure_month": "Jan", "name": "Linda Collins", "return_airport": "LGA" }
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[ "customer: Hello.", "agent: Hello, do you need any help from us?", "customer: Please help me in changing my existing reservation, as my trip got postponed.", "agent: Sure, could I have your name please?", "customer: My name is Linda Collins.", "agent: Ok, please allow me a moment.", "customer: Ok.", "agent: Sorry, there is no reservation with your name in our portal to make changes further.", "customer: That's ok, thank you for the response.", "agent: You are welcome, have a great day." ]
{ "status": "no_reservation", "name": "Linda Collins", "flight": [] }
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true
{ "status": "book", "name": "Donald Lopez", "flight": [ 1024 ] }
{ "return_month": "Sept", "return_day": "17", "max_price": 1000, "departure_airport": "LGA", "max_connections": 1, "departure_day": "15", "goal": "book", "departure_month": "Sept", "name": "Donald Lopez", "return_airport": "DCA" }
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[ "customer: Hello. Donald Lopez here.", "agent: Hello, how can I be in your service?", "customer: I wan to attend a Seminar in Washington. Can you please help me for booking the flight ticket?", "agent: Ok, I will be glad to assist you with that. May I know the airport codes to check?", "customer: My airport codes are from LGA to DCA.", "agent: Ok, please can you let me know your travel dates too?", "customer: My travelling dates are from 09/15 to 09/17.", "agent: Ok, please wait a moment.", "customer: Make sure my connections limit is 1.", "agent: Ok, I will check.", "customer: Ok.", "agent: Thank you for waiting, there is a flight with airfare 100 and the airlines is JetBlue. Can I book it?", "customer: Please proceed for booking the flight ticket.", "agent: Ok, the flight is been booked with 1 connecting flight limit as you needed.", "customer: Thanks for helping me.", "agent: Thank you for choosing our agency." ]
{ "status": "book", "name": "Donald Lopez", "flight": [ 1024 ] }
[]
true
{ "status": "book", "name": "Patricia Scott", "flight": [ 1009 ] }
{ "return_month": "Aug", "return_day": "11", "max_price": 5000, "departure_airport": "SFO", "max_connections": 1, "departure_day": "9", "goal": "book", "departure_month": "Aug", "name": "Patricia Scott", "return_airport": "CLT" }
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[ "customer: Hi.", "agent: Hello, how can I help you today?", "customer: I am looking for a flight from SFO to CLT, can you help me out?", "agent: Sure, can you share me your travel dates?", "customer: My trip dates are from Aug 9th till Aug 11th.", "agent: Do you have any connection limit?", "customer: I am looking for a connecting flight.", "agent: Is there any other specifications?", "customer: No, thanks.", "agent: I found a flight with the price of 100 having one connection and economy class. Can I proceed to booking?", "customer: Please proceed with it.", "agent: Your ticket has been reserved with the flight- 1009.", "customer: Thank you for your help.", "agent: Thank you for reaching us. Can I know your good name?", "customer: Patricia Scott.", "agent: Most Welcome." ]
{ "status": "book", "name": "Patricia Scott", "flight": [ 1009, 1018 ] }
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true
{ "status": "no_flight", "name": "Jacob Anderson", "flight": [] }
{ "return_month": "May", "return_day": "22", "max_price": 200, "departure_airport": "DFW", "max_connections": 0, "departure_day": "20", "goal": "book", "departure_month": "May", "name": "Jacob Anderson", "return_airport": "IAH" }
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[ "customer: Hello.", "agent: Hello. How may I help you today?", "customer: I'm Jacob Anderson here, and my planning is to travel from DFW to IAH to meet my cousin at Houston.", "agent: That's good, let me know your journey dates?", "customer: Sure, my dates of journey is from 05/20 to 05/22. My connections limit is 0.", "agent: Thank you for your information. Let me check. Thank you for waiting.", "customer: Do you have any ticket for me?", "agent: Sorry, there is flight with 0 connection limit. Thank for reaching us, have a nice day.", "customer: Is there any flight is available?", "agent: Sorry, there is no flight for your information.", "customer: Thank you, for your information.", "agent: Welcome." ]
{ "status": "no_flight", "name": "Jacob Anderson", "flight": [] }
[]
true
{ "status": "no_reservation", "name": "Alexander Mitchell", "flight": [] }
{ "return_month": "Nov", "return_day": "1", "max_price": 1000, "departure_airport": "SFO", "max_connections": 1, "departure_day": "30", "goal": "cancel", "departure_month": "Oct", "name": "Alexander Mitchell", "return_airport": "ORD" }
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[ "customer: Hello.", "agent: Hello. How can I help you at this moment?", "customer: I am Alexander Mitchell here. I need to cancel my existing reservation, which is done recently. Can you please hep me out?", "agent: Sure. I will help you with that. Please wait a moment.", "customer: Thank you for considering my request.", "agent: There is no previous reservation available under your name.", "customer: Not a big problem, anyway thank you for the information.", "agent: Thank you for reaching us.", "customer: Thank you for searching." ]
{ "status": "no_reservation", "name": "Alexander Mitchell", "flight": [] }
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true
{ "status": "no_reservation", "name": "Catherine Wilson", "flight": [] }
{ "return_month": "Nov", "return_day": "13", "max_price": 200, "departure_airport": "OAK", "max_connections": 1, "departure_day": "11", "goal": "change", "departure_month": "Nov", "name": "Catherine Wilson", "return_airport": "JFK" }
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[ "customer: Hello.", "agent: Hello, how may I assist you?", "customer: Actually, my friend book a flight ticket in economy class instead of business class. Can you please help me in changing of my existing reservation?", "agent: Sure, may I know your good name please?", "customer: Myself Catherine Wilson.", "agent: Please wait for a moment.", "customer: Ok.", "agent: Sorry, there is no reservation found on your name in our database to change.", "customer: Ok, no problem. Thank you for your information.", "agent: You are most welcome." ]
{ "status": "no_reservation", "name": "Catherine Wilson", "flight": [] }
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true
{ "status": "book", "name": "Linda Robinson", "flight": [ 1005 ] }
{ "return_month": "Jan", "return_day": "10", "max_price": 5000, "departure_airport": "OAK", "max_connections": 1, "departure_day": "8", "goal": "book", "departure_month": "Jan", "name": "Linda Robinson", "return_airport": "SFO" }
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[ "customer: Hello, I am Linda Robinson.", "agent: Hello, how can I help you today?", "customer: I would like to travel to SFO from OAK to celebrate flowers festivals. can you please help me to book a ticket?", "agent: Sure, help me with your travelling dates?", "customer: My travelling dates will be on 01/08 to 01/10.", "agent: Ok, any specific requirements?", "customer: I need a connecting flight.", "agent: Ok, flight- 1005, airline- Southwest, price- 200 with connection-1 matches your requested details.", "customer: You can proceed to booking.", "agent: Ok, your ticket has been processed.", "customer: Thank you.", "agent: Thank you for opting us." ]
{ "status": "book", "name": "Linda Robinson", "flight": [ 1005, 1022 ] }
[]
true
{ "status": "book", "name": "Joshua Phillips", "flight": [ 1005 ] }
{ "return_month": "July", "return_day": "21", "max_price": 500, "departure_airport": "PHL", "max_connections": 1, "departure_day": "19", "goal": "book", "departure_month": "July", "name": "Joshua Phillips", "return_airport": "MCO" }
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[ "customer: Hi, I am Joshua Phillips.", "agent: Hello, how can I assist you?", "customer: I have heard that Orlando is the best place for site seeing. So, can you book a flight ticket from Philadelphia, PA - PHL?", "agent: Sure, we are here to help you. Can I have the exact airport code of Orlando?", "customer: Sure, my destination code is FL - MCO.", "agent: How much can you afford for this trip?", "customer: I can afford up to 500.", "agent: When are you planning to go Orlando?", "customer: I want to travel on 07/19.", "agent: Ok, do you need a stopover in between your route?", "customer: Yes, I need a stopover.", "agent: Please help me with your return date.", "customer: My arrival date is on 07/21.", "agent: Joshua, there is a flight from Frontier airline with fare 100 only. Shall I proceed with the booking?", "customer: You may proceed if it is a connecting flight.", "agent: Yes, it is a connecting flight.", "customer: Thank you for your support, regarding flight booking process.", "agent: Your reservation is confirmed with flight number 1005 on your name Joshua Phillips. Thank you for consulting us.", "customer: Thank you." ]
{ "status": "book", "name": "Joshua Phillips", "flight": [ 1005, 1028 ] }
[]
true
{ "status": "book", "name": "Jessica Crown", "flight": [ 1002 ] }
{ "return_month": "Apr", "return_day": "4", "max_price": 1000, "departure_airport": "LAX", "max_connections": 1, "departure_day": "2", "goal": "book", "departure_month": "Apr", "name": "Jessica Brown", "return_airport": "JFK" }
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[ "customer: Hello.", "agent: Hello, how may I assist you today?", "customer: Could you please help me to book a business class ticket from Los Angeles to attend a business meeting in New York?", "agent: Sure, may I know your travel dates?", "customer: I need to depart on Apr 2nd and my return date will be on Apr 4th.", "agent: Where would you like land in New York?", "customer: My boarding point is LAX and my destination point is JFK.", "agent: Please share me your name.", "customer: I am Jessica Crown.", "agent: Do you have any specifications?", "customer: I need a break in between my journey.", "agent: We found a economy class flight on your details with Southwest Airline, flight number: 1002. Shall I book this ticket?", "customer: That's fine, you can book the ticket.", "agent: Your ticket has been reserved.", "customer: Thank you for your assistance in booking.", "agent: Thank you so much for choosing us." ]
{ "status": "no_flight", "name": "Jessica Brown", "flight": [] }
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false
{ "status": "book", "name": "Patricia Smith", "flight": [ 1025 ] }
{ "return_month": "Jan", "return_day": "10", "max_price": 1000, "departure_airport": "ORD", "max_connections": 1, "departure_day": "8", "goal": "book", "departure_month": "Jan", "name": "Patricia Smith", "return_airport": "DCA" }
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[ "customer: Hi.", "agent: Hello. How can I assist you today?", "customer: I am Patricia Smith, can you help me to book a flight with 1 connection?", "agent: Sure, will you mention your travelling dates please?", "customer: My travelling dates are 01/08 and 01/10.", "agent: Please provide your airport codes that you want to travel.", "customer: I would like to fly from ORD to DCA.", "agent: Please give me a moment.", "customer: Ok.", "agent: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?", "customer: Proceed with booking.", "agent: Your ticket is booked. The flight number is 1025 and the airline is Delta.", "customer: Thank you.", "agent: Welcome, have a great day." ]
{ "status": "book", "name": "Patricia Smith", "flight": [ 1025 ] }
[]
true
{ "status": "book", "name": "Anthony Turner", "flight": [ 1007 ] }
{ "return_month": "Feb", "return_day": "29", "max_price": 500, "departure_airport": "ORD", "max_connections": 1, "departure_day": "27", "goal": "book", "departure_month": "Feb", "name": "Anthony Turner", "return_airport": "DFW" }
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[ "customer: Hello, I am Anthony Turner.", "agent: Hello, how can I help you today?", "customer: I would like to start my journey from Chicago, IL-ORD to attend my family meeting at Dallas, TX-DFW, can you help me in booking?", "agent: Sure, I am here to help you.", "customer: Thank you.", "agent: On which dates would you like me to book a flight ticket for you?", "customer: I would like to start on 02/27 and my return date will be on 02/29.", "agent: Do you need a stopover in between your journey?", "customer: I need a stopover in between my journey.", "agent: OK, please hold on.", "customer: Ok.", "agent: Thanks for waiting, we found 1007 flight in UA airline with single connection and fare of 100.", "customer: Ok, please book my ticket.", "agent: Your ticket has been booked with your name.", "customer: Thank you for helping in booking.", "agent: Thank you for reaching us, have a safe journey." ]
{ "status": "book", "name": "Anthony Turner", "flight": [ 1007 ] }
[]
true
{ "status": "book", "name": "Laura Walker", "flight": [ 1021 ] }
{ "return_month": "Nov", "return_day": "12", "max_price": 5000, "departure_airport": "PHL", "max_connections": 1, "departure_day": "10", "goal": "book", "departure_month": "Nov", "name": "Laura Walker", "return_airport": "MCO" }
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[ "customer: Hi. I am Laura Walker.", "agent: Hello, how can I aid you today?", "customer: As I keep travelling due to the nature of my work, this time I have to travel to MCO. Please help me to book a flight from PHL.", "agent: Sure, when are you planning to start and return on?", "customer: I am planning to start my journey on Nov 10th and return on Nov 12th.", "agent: Do you need a connecting flight?", "customer: Yes, I need a connecting flight.", "agent: What are your departure and return timings?", "customer: The return time should be afternoon.", "agent: In which class do you want to fly?", "customer: I am comfortable with any class.", "agent: Thank you for your details, we found a connecting flight 1021 in economy class with American Airline. Shall I proceed with afternoon flight while returning?", "customer: Please proceed.", "agent: Your ticket has been confirmed.", "customer: Thank you.", "agent: Thank you." ]
{ "status": "book", "name": "Laura Walker", "flight": [ 1021, 1026 ] }
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true
{ "status": "no_reservation", "name": "Alexander Parker", "flight": [] }
{ "return_month": "Nov", "return_day": "25", "max_price": 500, "departure_airport": "MSP", "max_connections": 1, "departure_day": "23", "goal": "book", "departure_month": "Nov", "name": "Alexander Parker", "return_airport": "EWR" }
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[ "customer: Hello.", "agent: Hello, how can I help you today?", "customer: Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?", "agent: Let me know your name to check your reservation?", "customer: I am Alexander Parker.", "agent: I have checked in reservation list to change your ticket, but could not find any reservation with your name.", "customer: No problem, thank you for the information.", "agent: Thank you for choosing us." ]
{ "status": "no_flight", "name": "Alexander Parker", "flight": [] }
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false
{ "status": "book", "name": "James Jackson", "flight": [ 1000 ] }
{ "return_month": "Oct", "return_day": "11", "max_price": 1000, "departure_airport": "CLT", "max_connections": 1, "departure_day": "9", "goal": "book", "departure_month": "Oct", "name": "James Jackson", "return_airport": "DEN" }
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[ "customer: Hello.", "agent: Hello, how may I help you today?", "customer: Please help me in booking a flight ticket from CLT to DEN.", "agent: Sure, can you please help me with your dates of journey?", "customer: Oct, 9 and Oct, 11 are my journey dates.", "agent: May I know your name please?", "customer: James Jackson here.", "agent: Are you looking for any other help from my side please?", "customer: I am looking for connecting flight.", "agent: Ok, wait for a mean while please.", "customer: Sure.", "agent: I found a connecting flight of fare 100 with the Hawaiian airline, are you ok with this ticket booking?", "customer: Yes, please book.", "agent: Ok, I have reserved your ticket with the flight number 1000.", "customer: Thank you.", "agent: You are welcome, have a safe flight." ]
{ "status": "book", "name": "James Jackson", "flight": [ 1000 ] }
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true
{ "status": "book", "name": "Raymond Allen", "flight": [ 1013 ] }
{ "return_month": "Apr", "return_day": "2", "max_price": 1000, "departure_airport": "PHL", "max_connections": 1, "departure_day": "31", "goal": "book", "departure_month": "Mar", "name": "Raymond Allen", "return_airport": "DFW" }
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[ "customer: Hi,.", "agent: Hello, How can I support you?", "customer: I am Raymond Allen, can you be my helping hand in booking a ticket.", "agent: Sure, Could you please share your travelling details?", "customer: I want to travel to Fort Worth, TX-DFW from Philadelphia, PA- PHL. My journey dates are mar/31 and apr/2. I need one connection within the price limit of 1000.", "agent: Thank you for your information. Please wait for a while I will check and get back to you.", "customer: OK.", "agent: Thank you for waiting. We are happy to inform you that there is a flight based on your details. The flight details are as follows airline : Southwest, Flight number : 1013, Price : 600 with one connection.", "customer: OK, proceed with the booking.", "agent: Ok, The ticket has been booked.", "customer: Thank you for the service.", "agent: Thank you for contacting us." ]
{ "status": "book", "name": "Raymond Allen", "flight": [ 1013 ] }
[]
true
{ "status": "no_flight", "name": "Sarah Robinson", "flight": [] }
{ "return_month": "June", "return_day": "19", "max_price": 1000, "departure_airport": "EWR", "max_connections": 0, "departure_day": "17", "goal": "book", "departure_month": "June", "name": "Sarah Robinson", "return_airport": "JFK" }
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[ "customer: Hello.", "agent: Hello. How can I assist you today?", "customer: I am Sarah Robinson.", "agent: Nice to meet you.", "customer: I want to go New York next for my film shooting purpose, can you please book a flight ticket from EWR to JFK?", "agent: Sure, will you mention your travelling dates please?", "customer: My departure date is 06/17 and please book my return ticket also on 06/19.", "agent: Please give me a moment.", "customer: I want a direct flight to New York.", "agent: Thank you for waiting. There is no flights found under your preferable journey details.", "customer: Oh! It's ok no problem, I will go with another airline. Thank you for your information.", "agent: Welcome, have a great day." ]
{ "status": "no_flight", "name": "Sarah Robinson", "flight": [] }
[]
true
{ "status": "book", "name": "Pamela Rodriguez", "flight": [ 1003 ] }
{ "return_month": "Feb", "return_day": "4", "max_price": 500, "departure_airport": "DFW", "max_connections": 1, "departure_day": "2", "goal": "book", "departure_month": "Feb", "name": "Pamela Rodriguez", "return_airport": "DTW" }
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[ "customer: Hello, I am Pamela Rodriguez.", "agent: Hello, what can I do for you today?", "customer: I want to reach Detroit, MI-DTW to meet my old friend to start a new business, can you help me to book a flight ticket from Dallas, TX-DFW?", "agent: Sure, do you need a connection in between your journey?", "customer: 02/04 and 02/04 are my planned travelling dates. I prefer one connection.", "agent: Ok, please wait a minute.", "customer: Ok.", "agent: We found a AA airline with flight number 1003 and price is 100 available according to your requirements.", "customer: That's good you can book the ticket.", "agent: Your reservation is done.", "customer: Thanks for your assistance.", "agent: Thank you for picking us." ]
{ "status": "book", "name": "Pamela Rodriguez", "flight": [ 1003 ] }
[]
true
{ "status": "no_flight", "name": "Pamela Walker", "flight": [] }
{ "return_month": "Apr", "return_day": "17", "max_price": 200, "departure_airport": "LAS", "max_connections": 1, "departure_day": "15", "goal": "book", "departure_month": "Apr", "name": "Pamela Walker", "return_airport": "SFO" }
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[ "customer: Hello, I am Pamela Walker.", "agent: Hello, how may I serve you now?", "customer: I want to visit my brother home town in San Francisco, can you help me with reservation?", "agent: Sure, I can make your reservation right now. Can you please provide me your airport codes?", "customer: My origin is LAS and destination is SFO.", "agent: Do you need any halt in between your journey?", "customer: Yes, I need flight with single halt.", "agent: May I know your travelling dates?", "customer: My depart is on 04/15 and return on 04/17.", "agent: Is there any price limit for you?", "customer: My price limit is 200.", "agent: Ok, please wait a moment.", "customer: OK.", "agent: Unfortunately, there is no flight found on your journey details.", "customer: No problem, I will try with another airline. Thank you for the information.", "agent: Thanks for approaching us and have a great day." ]
{ "status": "no_flight", "name": "Pamela Walker", "flight": [] }
[]
true
{ "status": "book", "name": "Carolyn Lopez", "flight": [ 1015 ] }
{ "return_month": "Jan", "return_day": "5", "max_price": 500, "departure_airport": "EWR", "max_connections": 1, "departure_day": "3", "goal": "book", "departure_month": "Jan", "name": "Carolyn Lopez", "return_airport": "PHL" }
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[ "customer: Hi.", "agent: Hello,.", "customer: I am Carolyn Lopez.", "agent: How can I assist you?", "customer: I want to attend a pagan festival at Philadelphia. Can you help me in my booking?", "agent: Sure, may I know your trip dates please?", "customer: My journey dates are from 01/03 to 01/05.", "agent: Let me know your airport codes please?", "customer: My airport codes are from EWR to PHL.", "agent: Do you need any other requirements to be met?", "customer: I can pay up to 500.", "agent: Thanks for your details, there is a connecting flight with 1015 flight number of fare 100 from an airline UA.", "customer: Proceed with my booking.", "agent: Your flight ticket has been booked.", "customer: Thank you for your help.", "agent: Thank you." ]
{ "status": "book", "name": "Carolyn Lopez", "flight": [ 1015 ] }
[]
true
{ "status": "no_flight", "name": "Sharon Brown", "flight": [] }
{ "return_month": "Mar", "return_day": "26", "max_price": 500, "departure_airport": "PHX", "max_connections": 1, "departure_day": "24", "goal": "book", "departure_month": "Mar", "name": "Sharon Brown", "return_airport": "LAX" }
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[ "customer: Hi.", "agent: Hello, how can I help you today?", "customer: I would like to meet my childhood friend after a long time in Los Angeles, so I would like to book a flight ticket. Can you help me?", "agent: Sure, we are here to help you. Can you please share your travel dates?", "customer: Ok, my trip dates are from Mar 24 to 26.", "agent: May I know your airport codes?", "customer: Sure, my locations are from PHX to LAX.", "agent: Do you have any connection limit?", "customer: I need a connecting flight with business class.", "agent: Is there any other specification?", "customer: I would like to depart in the morning and returning in the evening.", "agent: Ok, please share your name.", "customer: Sure, I am Sharon Brown.", "agent: Please wait a moment.", "customer: Sure.", "agent: Sorry to say, no flights found with your requirement.", "customer: It's ok, thank you.", "agent: Thanks for reaching us." ]
{ "status": "no_flight", "name": "Sharon Brown", "flight": [] }
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true
{ "status": "no_flight", "name": "Paul Garcia", "flight": [] }
{ "return_month": "Aug", "return_day": "4", "max_price": 1000, "departure_airport": "SFO", "max_connections": 0, "departure_day": "2", "goal": "book", "departure_month": "Aug", "name": "Paul Garcia", "return_airport": "DEN" }
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[ "customer: Hi, Paul Garcia here.", "agent: Hello, how can I help you?", "customer: Can you please reserve me a flight ticket which is having it's return time in the evening?", "agent: Sure, we are happy to help you. When are you planning to make your journey?", "customer: Thank you, my trip dates are 08/02 - 08/04.", "agent: Please help me with your respective airport codes.", "customer: My airport codes are SFO - DEN.", "agent: Do you have any lay by in between journey?", "customer: I need a direct flight.", "agent: Is there specific depart and arrival timings for this trip?", "customer: Already mentioned above.", "agent: Do you have any other specifications?", "customer: No, thank you for asking.", "agent: Thanks for providing details, no flights are available on your journey routs.", "customer: No issues, thank you.", "agent: Thank you for choosing us." ]
{ "status": "no_flight", "name": "Paul Garcia", "flight": [] }
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true
{ "status": "book", "name": "George Carter", "flight": [ 1008 ] }
{ "return_month": "Oct", "return_day": "25", "max_price": 500, "departure_airport": "JFK", "max_connections": 1, "departure_day": "23", "goal": "book", "departure_month": "Oct", "name": "George Carter", "return_airport": "DCA" }
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[ "customer: Hello.", "agent: Hello, welcome to flight ticket booking agency.", "customer: Thank you.", "agent: How may I help you?", "customer: Can you help me in booking a flight ticket from JFK to DCA?", "agent: Sure, I can reserve a flight ticket for you. Can I know your respective name please?", "customer: I am George Carter.", "agent: Ok, when do you want to depart from JFK and return back from DCA?", "customer: I want to travel on 10/23, and return on 10/25.", "agent: Ok, please let me know the connection limit preference.", "customer: I need a connecting flight.", "agent: There is an economy class flight in this route. Is that ok for you?", "customer: Yes.", "agent: If you have any other requirements that should met, please tell me?", "customer: No.", "agent: Ok, the flight is available in the JetBlue airlines which is departing and returning in the afternoon time and the flight ticket cost is 100. Shall I reserve the ticket?", "customer: Proceed with the booking.", "agent: I have confirmed your flight ticket with the service number 1008. Have a nice and happy journey.", "customer: Thanks for the assistance.", "agent: That's my pleasure to assist you. Thank you for contacting us." ]
{ "status": "book", "name": "George Carter", "flight": [ 1008, 1018 ] }
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true
{ "status": "no_flight", "name": "Betty Lewis", "flight": [] }
{ "return_month": "Feb", "return_day": "29", "max_price": 5000, "departure_airport": "MSP", "max_connections": 1, "departure_day": "27", "goal": "book", "departure_month": "Feb", "name": "Betty Lewis", "return_airport": "LGA" }
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[ "customer: Hello, Betty Lewis is my name.", "agent: Hello, how may I assist you today?", "customer: Can you please book a connected flight from Minneapolis & St. Paul, MN - MSP?", "agent: Sure, we will help you. Ok, please let me know your journey dates.", "customer: My journey dates are 02/27 and 02/29.", "agent: May I know your destination point?", "customer: I want to land at New York, NY - LGA.", "agent: Ok, please wait for a while.", "customer: Sure.", "agent: Thanks for your time, we found a direct flight based on your given data.", "customer: Do not proceed for booking.", "agent: Ok.", "customer: Thanks for your help.", "agent: Thank you for choosing us." ]
{ "status": "book", "name": "Betty Lewis", "flight": [ 1007 ] }
[]
false
{ "status": "no_reservation", "name": "George Moore", "flight": [] }
{ "return_month": "Dec", "return_day": "30", "max_price": 1000, "departure_airport": "ATL", "max_connections": 1, "departure_day": "28", "goal": "change", "departure_month": "Dec", "name": "George Moore", "return_airport": "DTW" }
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[ "customer: Hello.", "agent: Hello, how may I aid you?", "customer: I am George Moore. I had planned to go on a trip, but it was postponed. Can you change my recent reservation?", "agent: Sure, I am happy to help you. Please wait, let me check your reservation status in our database.", "customer: Ok, take your time.", "agent: Sorry, there is no reservation under your name in our database.", "customer: That's ok. Anyways, thank you for your help.", "agent: You are welcome and have a nice day." ]
{ "status": "no_reservation", "name": "George Moore", "flight": [] }
[]
true
{ "status": "no_flight", "name": "Kimberly Hill", "flight": [] }
{ "return_month": "Sept", "return_day": "25", "max_price": 200, "departure_airport": "AUS", "max_connections": 1, "departure_day": "23", "goal": "book", "departure_month": "Sept", "name": "Kimberly Hill", "return_airport": "LGA" }
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[ "customer: Hello.", "agent: Hello, what can I do for you at this time?", "customer: I am Kimberly Hill. I want to book a ticket to NY-LGA from TX-AUS.", "agent: Sure, can I know your dates?", "customer: My travelling dates are 09/23 and 09/25.", "agent: Just hold on for a moment.", "customer: Ok.", "agent: Sorry for the inconvenience, there is no flight available on your dates.", "customer: Ok, thank you for you response.", "agent: Thank you for opting us." ]
{ "status": "no_flight", "name": "Kimberly Hill", "flight": [] }
[]
true
{ "status": "book", "name": "Mary Mitchell", "flight": [ 1016 ] }
{ "return_month": "Dec", "return_day": "28", "max_price": 1000, "departure_airport": "DTW", "max_connections": 1, "departure_day": "26", "goal": "book", "departure_month": "Dec", "name": "Mary Mitchell", "return_airport": "DFW" }
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[ "customer: Hello. Myself Mary Mitchell.", "agent: Hello, how can I help you?", "customer: I am looking for a flight from DTW to DFW, can you help me in booking?", "agent: Sure, please share me your travelling dates?", "customer: My planned travel dates are Dec 26 and Dec 28.", "agent: Do you have any class preference?", "customer: No, I am not looking for any class preferences.", "agent: Do you have any connection limit?", "customer: Sure, I am looking for a connecting flight.", "agent: Is there any other specifications?", "customer: Yes, I would like to start my journey for the morning flight.", "agent: We found 1016 American airline with single connection and price of 200, shall I proceed with booking?", "customer: That's fine, please proceed in booking with this flight if the depart time is for morning session.", "agent: Your booking is done.", "customer: Thank you for the service.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Mary Mitchell", "flight": [ 1016 ] }
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true
{ "status": "book", "name": "Emma Scott", "flight": [ 1005 ] }
{ "return_month": "Oct", "return_day": "9", "max_price": 500, "departure_airport": "DEN", "max_connections": -1, "departure_day": "7", "goal": "book", "departure_month": "Oct", "name": "Emma Scott", "return_airport": "HOU" }
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[ "customer: Hello.", "agent: Hello, what kind of service your looking for?", "customer: I want to attend an interview in Houston, HOU. Can you please book a ticket from DEN?", "agent: Sure, please share me your trip dates.", "customer: My travelling dates are Oct 7 and Oct 9.", "agent: For booking, we need your good name. Please mention it.", "customer: Sure, I am Emma Scott.", "agent: May I know your class preferences?", "customer: I am comfortable with any class.", "agent: Is there any time concern for you?", "customer: My depart time is morning.", "agent: Do you need direct flight or connecting flight?", "customer: I am comfortable with both flights.", "agent: We found a Delta airline and 1005 is flight number with a fare of 200. Shall I proceed?", "customer: Yes, please proceed for booking.", "agent: Your ticket is confirmed with an economy class.", "customer: Thank you.", "agent: Thank you for opting us." ]
{ "status": "book", "name": "Emma Scott", "flight": [ 1005 ] }
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true
{ "status": "cancel", "name": "Angela Mitchell", "flight": [] }
{ "return_month": "Feb", "return_day": "23", "max_price": 500, "departure_airport": "LGA", "max_connections": 1, "departure_day": "21", "goal": "cancel", "departure_month": "Feb", "name": "Angela Mitchell", "return_airport": "MSP" }
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[ "customer: Hello.", "agent: Hello.", "customer: I am Angela Mitchell.", "agent: How may I serve you today?", "customer: I want to cancel my recent reservation due to cancel of my event at Charlotte. Could you please help me?", "agent: Please wait for a moment, I will check your reservation and revert to you.", "customer: Sure, I will wait for your response.", "agent: We are glad to inform you that there is a reservation found with your given name in our records. Shall I confirm your cancellation?", "customer: Yes, please proceed.", "agent: Your ticket has been cancelled.", "customer: Thank you for your service.", "agent: Thank you for connecting with us." ]
{ "status": "cancel", "name": "Angela Mitchell", "flight": [] }
[]
true
{ "status": "no_flight", "name": "Angela Wright", "flight": [] }
{ "return_month": "Oct", "return_day": "8", "max_price": 1000, "departure_airport": "HOU", "max_connections": 1, "departure_day": "6", "goal": "book", "departure_month": "Oct", "name": "Angela Wright", "return_airport": "LGA" }
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[ "customer: Hello.", "agent: Hello, how can I help you today?", "customer: I would like to visit New York to meet my family, please help me in booking a ticket from HOU to LGA.", "agent: Sure, we are here to help you.", "customer: Thank you.", "agent: Can you share me your travelling dates?", "customer: My planned travel dates are on Oct 6 and Oct 8.", "agent: May I know your name?", "customer: My name is Angela Wright.", "agent: Do you have any other specifications?", "customer: I prefer a connecting flight.", "agent: Ok, wait for some time.", "customer: Sure.", "agent: Thanks for waiting there are no flights found on your details.", "customer: Ok, no issues. Thank you for your information.", "agent: Thanks for approaching us." ]
{ "status": "no_flight", "name": "Angela Wright", "flight": [] }
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true
{ "status": "no_reservation", "name": "Jerry Robinson", "flight": [] }
{ "return_month": "Nov", "return_day": "27", "max_price": 1000, "departure_airport": "JFK", "max_connections": 1, "departure_day": "25", "goal": "cancel", "departure_month": "Nov", "name": "Jerry Robinson", "return_airport": "MSP" }
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[ "customer: Hello, I am Jerry Robinson.", "agent: Hello Jerry. How can I assist you?", "customer: I would like to cancel my recent reservation due to postpone of my conference at Denver. Could you please help me with the cancellation?", "agent: Sure, please give me a minute.", "customer: Sur.", "agent: Jerry, there is no reservation available on your name.", "customer: That's fine, thank you for the information.", "agent: You are welcome." ]
{ "status": "no_reservation", "name": "Jerry Robinson", "flight": [] }
[]
true
{ "status": "no_reservation", "name": "Andrew Robinson", "flight": [] }
{ "return_month": "Sept", "return_day": "16", "max_price": 1000, "departure_airport": "ORD", "max_connections": 1, "departure_day": "14", "goal": "cancel", "departure_month": "Sept", "name": "Andrew Robinson", "return_airport": "PHX" }
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[ "customer: Hello.", "agent: Hello. How can I help you today?", "customer: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?", "agent: Sure, I am glad to help you with that. May I know your name?", "customer: My reservation was done under the name Andrew Robinson.", "agent: Sorry, no reservation found on your name to cancel your reservation.", "customer: Ok, not an issue. Anyways, thank you for the information.", "agent: Thank you for reaching us, have a great day." ]
{ "status": "no_reservation", "name": "Andrew Robinson", "flight": [] }
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true
{ "status": "no_reservation", "name": "Janet Perez", "flight": [] }
{ "return_month": "Oct", "return_day": "13", "max_price": 5000, "departure_airport": "DEN", "max_connections": 1, "departure_day": "11", "goal": "cancel", "departure_month": "Oct", "name": "Janet Perez", "return_airport": "OAK" }
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[ "customer: Hi.", "agent: Hello, how can I assist you?", "customer: I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?", "agent: Sure, I am here to help you with that, can I know your good name to proceed further?", "customer: Janet Perez here.", "agent: Sorry, we found no reservation on your given name.", "customer: That's ok, thank you for your help.", "agent: Thank you for reaching us." ]
{ "status": "no_reservation", "name": "Janet Perez", "flight": [] }
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true
{ "status": "book", "name": "Mary Walker", "flight": [ 1024 ] }
{ "return_month": "Oct", "return_day": "31", "max_price": 200, "departure_airport": "PHX", "max_connections": 1, "departure_day": "29", "goal": "book", "departure_month": "Oct", "name": "Mary Walker", "return_airport": "MCO" }
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[ "customer: Hello.", "agent: Hello, how may I help you?", "customer: I am Mary Walker. I want to visit Titanic the aircraft exhibition at MCO, can you please book a ticket for me?", "agent: Sure, we are here to help you. May I know your planned dates of travelling?", "customer: My trip dates are 10/29 to 10/31.", "agent: May I Know your boarding point?", "customer: Source: PHX.", "agent: Thank you for the details. Please be on hold.", "customer: Sure.", "agent: I found a flight with number 1024 and Delta airline. Shall I proceed?", "customer: You can proceed.", "agent: Your flight ticket has been booked with single connection and fare of 200.", "customer: Thank you.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Mary Walker", "flight": [ 1024 ] }
[]
true
{ "status": "no_flight", "name": "Paul Wilson", "flight": [] }
{ "return_month": "June", "return_day": "6", "max_price": 1000, "departure_airport": "IAD", "max_connections": 0, "departure_day": "4", "goal": "book", "departure_month": "June", "name": "Paul Wilson", "return_airport": "MSP" }
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[ "customer: Hi.", "agent: Hello. How can I help you today?", "customer: I am Paul Wilson. I am planning to travel from IAD to MSP, can you please help in that?", "agent: Sure, can you please provide your travelling dates to proceed further?", "customer: My date of travelling is on 06/04 to 06/06.", "agent: Wait a moment please.", "customer: sure, but I want to travel in direct flight.", "agent: Paul Wilson, there are no direct flights available on this route.", "customer: That's ok, thanks for helping me.", "agent: Thank you for contacting us." ]
{ "status": "no_flight", "name": "Paul Wilson", "flight": [] }
[]
true
{ "status": "book", "name": "Mary Jones", "flight": [ 1009 ] }
{ "return_month": "Sept", "return_day": "28", "max_price": 5000, "departure_airport": "MSP", "max_connections": 1, "departure_day": "26", "goal": "book", "departure_month": "Sept", "name": "Mary Jones", "return_airport": "DCA" }
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[ "customer: Hello, I am Mary Jones.", "agent: Hello, how can I assist you?", "customer: I want to attend sports festival with festival in DCA, can you help me with reservation?", "agent: Sure, may I know your source code?", "customer: My source is MSP.", "agent: Help me with the travelling dates?", "customer: My depart is on 09/26 and return on 09/28.", "agent: Please be on hold.", "customer: OK.", "agent: We have found a flight in an airline Delta with the flight number 1009.", "customer: OK, proceed with booking.", "agent: Your flight ticket has been booked.", "customer: Thank you for the help.", "agent: Thank you for choosing us." ]
{ "status": "book", "name": "Mary Jones", "flight": [ 1009 ] }
[]
true
{ "status": "no_reservation", "name": "Anna Young", "flight": [] }
{ "return_month": "May", "return_day": "31", "max_price": 500, "departure_airport": "CLT", "max_connections": 0, "departure_day": "29", "goal": "change", "departure_month": "May", "name": "Anna Young", "return_airport": "ATL" }
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[ "customer: Hi.", "agent: Hello. How may I assist you?", "customer: Owing to an emergency I had to request for this change reservation.", "agent: Ok, I will help you with that. Can I have your name , please?", "customer: My name is Anna Young.", "agent: Hold on a moment.", "customer: Sure.", "agent: I am sorry, there is no reservation found on your name to change.", "customer: Thank you.", "agent: Thank you for availing us." ]
{ "status": "no_reservation", "name": "Anna Young", "flight": [] }
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true
{ "status": "book", "name": "James Robinson", "flight": [ 1020 ] }
{ "return_month": "June", "return_day": "16", "max_price": 200, "departure_airport": "DCA", "max_connections": 1, "departure_day": "14", "goal": "book", "departure_month": "June", "name": "James Robinson", "return_airport": "DCA" }
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[ "customer: Hello.", "agent: Hello.", "customer: I am James Robinson.", "agent: How can I assist you?", "customer: I am planning to attend a meeting. Can you please book a ticket from DCA to DCA?", "agent: Sure, help me with the travelling dates?", "customer: My travelling dates are 06/14 and return on 06/16.", "agent: Give me a minute.", "customer: Sure.", "agent: There is a flight with number 1020 in airline Frontier.", "customer: Yes, you can book it.", "agent: Your ticket is confirmed, happy journey.", "customer: Thank you for your help.", "agent: Thank you for opting us." ]
{ "status": "book", "name": "James Robinson", "flight": [ 1020 ] }
[]
true
{ "status": "no_reservation", "name": "Mark Jones", "flight": [] }
{ "return_month": "Jan", "return_day": "22", "max_price": 200, "departure_airport": "EWR", "max_connections": 1, "departure_day": "20", "goal": "change", "departure_month": "Jan", "name": "Mark Jones", "return_airport": "PHX" }
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[ "customer: Hi, I am Mark Jones.", "agent: Hello, how can I help you?", "customer: Owing to an emergency, my boxing championship has been postponed. So I have a request to you to change my existing reservation?", "agent: Sure, wait for some time.", "customer: Sure.", "agent: Thanks for waiting there is no reservations found on your name.", "customer: Ok, no issues at all. Thanks for your assistance.", "agent: Thanks for choosing us." ]
{ "status": "no_reservation", "name": "Mark Jones", "flight": [] }
[]
true
{ "status": "book", "name": "Carol Edwards", "flight": [ 1013 ] }
{ "return_month": "Dec", "return_day": "2", "max_price": 1000, "departure_airport": "DTW", "max_connections": 1, "departure_day": "30", "goal": "book", "departure_month": "Nov", "name": "Carol Edwards", "return_airport": "AUS" }
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[ "customer: Hello. I am Carol Edwards.", "agent: Hello. How can I assist you at this moment?", "customer: I need some immediate assistance in my flight ticket booking from DTW to AUS, can you help me in that booking process?", "agent: Sure Carol, I am ready to help you with that. Can I have your travel dates please?", "customer: Thank you and my travel dates are 11/30 and back on 12/02.", "agent: Ok Carol, please wait a moment to check flight availability.", "customer: Sure, I can wait for your response.", "agent: AA airlines running a flight in your route with connection 1 and the ticket fare is 100. Shall I proceed with booking?", "customer: Yes, please go ahead and confirm my flight ticket booking.", "agent: Ok Carol Edwards, your ticket booking has done and the flight number is 1013.", "customer: Thank you so much for your kind service in my ticket booking.", "agent: Thank you for choosing us, have a great journey.", "customer: Welcome." ]
{ "status": "book", "name": "Carol Edwards", "flight": [ 1013, 1027 ] }
[]
true
{ "status": "no_reservation", "name": "Matthew Parker", "flight": [] }
{ "return_month": "Oct", "return_day": "11", "max_price": 5000, "departure_airport": "MCO", "max_connections": 1, "departure_day": "9", "goal": "change", "departure_month": "Oct", "name": "Matthew Parker", "return_airport": "MSP" }
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[ "customer: Hello.", "agent: Hello. How may I help you?", "customer: I am Matthew Parker.", "agent: Matthew nice to meet you.", "customer: Due to some reasons, my trip has been postponed. Can you change my reservation.", "agent: Actually, there is no previous reservation found on your name.", "customer: It's ok.", "agent: Thank you for reaching us.", "customer: Thank you for your help." ]
{ "status": "no_reservation", "name": "Matthew Parker", "flight": [] }
[]
true
{ "status": "book", "name": "Richard Adams", "flight": [ 1000 ] }
{ "return_month": "Mar", "return_day": "3", "max_price": 1000, "departure_airport": "DCA", "max_connections": 1, "departure_day": "1", "goal": "book", "departure_month": "Mar", "name": "Richard Adams", "return_airport": "BOS" }
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[ "customer: Hello,. I am Richard Adams.", "agent: Hello, how can I render you today?", "customer: I would like to attend for prayers in Old North Church at Boston, BOS. Can you help me in booking with a connecting flight?", "agent: Sure, I am here to assist you.", "customer: Thank you.", "agent: Can you please provide your take off airport code?", "customer: I want to take off from Washington, DCA.", "agent: On which dates would you like me to book a flight ticket for you?", "customer: I would like to travel on 03/01 and intend to return on 03/03.", "agent: Ok, please wait a moment, let me search a flight for you.", "customer: Sure.", "agent: Thanks for your precious time. We found Delta airline fare of 100. Shall I proceed for booking with single stopover flight?", "customer: Yes, proceed with the booking.", "agent: Your ticket has been confirmed with airline number 1000.", "customer: Thank you for your service.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Richard Adams", "flight": [ 1000 ] }
[]
true
{ "status": "book", "name": "Deborah Robinson", "flight": [ 1002 ] }
{ "return_month": "Sept", "return_day": "21", "max_price": 1000, "departure_airport": "EWR", "max_connections": 1, "departure_day": "19", "goal": "book", "departure_month": "Sept", "name": "Deborah Robinson", "return_airport": "PHL" }
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[ "customer: Hello.", "agent: Hello. How can I aid you at this moment?", "customer: Deborah Robinson here. I would like to visit Philadelphia for business meeting in the month of September, can you please help me out with booking of a flight ticket to go there?", "agent: Sure, I will assist you with that. Can you please mention your preferable airport code names for booking flight ticket?", "customer: Sure, I will prefer EWR and PHL as my origin and destination airport codes for booking.", "agent: May I know your trip dates for further process?", "customer: I am planning to leave on 09/19 and please book my return ticket on 09/21.", "agent: Thank you for providing your travel details. I will put the conversation on hold to check the best flights available in your route.", "customer: Ok, take your time.", "agent: According to your information, I have found a flight with single stop over in your journey with a minimum fare of 200 is provided by Hawaiian airlines. Shall I proceed with this?", "customer: That's fine for me, you can proceed with booking.", "agent: Your flight ticket is booked successfully, flight number is 1002.", "customer: Thank you for your kind assistance in booking of my ticket, have a nice day.", "agent: Thank you for choosing us, have a nice day." ]
{ "status": "book", "name": "Deborah Robinson", "flight": [ 1002, 1025 ] }
[]
true
{ "status": "no_flight", "name": "Kimberly Green", "flight": [] }
{ "return_month": "Nov", "return_day": "15", "max_price": 200, "departure_airport": "IAH", "max_connections": 1, "departure_day": "13", "goal": "book", "departure_month": "Nov", "name": "Kimberly Green", "return_airport": "IAD" }
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[ "customer: Hello.", "agent: Hello, how can I support you today?", "customer: I am Kimberly Green. I want to book a flight ticket from IAH to IAD. Can you find a flight ticket for me?", "agent: Sure, we are here to make a reservation for you. Please share your planned journey dates.", "customer: Thank you, my itinerary dates are on 11/13 and return on 11/15.", "agent: Ok, Is there any halt?", "customer: Yes, I need one connecting flight.", "agent: Ok, please wait.", "customer: Ok, take your time.", "agent: Thanks for your time, there were no flights found based on your requested dates.", "customer: It's ok, not a problem with that. Anyways thank you for your help.", "agent: Thank you for availing us." ]
{ "status": "no_flight", "name": "Kimberly Green", "flight": [] }
[]
true
{ "status": "book", "name": "Jacob Thomas", "flight": [ 1001 ] }
{ "return_month": "Nov", "return_day": "14", "max_price": 500, "departure_airport": "DTW", "max_connections": 1, "departure_day": "12", "goal": "book", "departure_month": "Nov", "name": "Jacob Thompson", "return_airport": "OAK" }
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[ "customer: Hello.", "agent: Hello, how may I help you?", "customer: My name is Jacob Thomas, I want to book a flight from DTW to OAK to visit trade fair. Can you book a flight for me?", "agent: Sure, may I know your travelling dates?", "customer: I will fly on Nov 12 and return on Nov 14.", "agent: Do you have any depart and return time?", "customer: I will depart in afternoon.", "agent: Can I know your class?", "customer: Sorry there is no any class preference.", "agent: There is a flight on United airline, flight number 1001 with the fare of 200 and depart is 17 PM. Can I proceed?", "customer: Please proceed if it have a single connection.", "agent: Your ticket has been booked.", "customer: Thank you for helping me.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Jacob Thompson", "flight": [ 1001 ] }
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false
{ "status": "no_reservation", "name": "Stephanie Carter", "flight": [] }
{ "return_month": "Sept", "return_day": "11", "max_price": 500, "departure_airport": "ORD", "max_connections": 1, "departure_day": "9", "goal": "change", "departure_month": "Sept", "name": "Stephanie Carter", "return_airport": "EWR" }
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[ "customer: Hi.", "agent: Hello, how can I assist you?", "customer: Owing to emergency, my planned trip to New York to attend a workshop on SAP has been postponed. So I want you to change my existing reservation?", "agent: May I know your name?", "customer: Sure, I had a reservation with name Stephanie Carter.", "agent: Please wait a moment.", "customer: Sure.", "agent: Sorry, there is no reservation found on your name.", "customer: Ok, no worries at all.", "agent: Thank you for choosing us.", "customer: Thanks for your kind service." ]
{ "status": "no_reservation", "name": "Stephanie Carter", "flight": [] }
[]
true
{ "status": "book", "name": "Stephanie Turner", "flight": [ 1007 ] }
{ "return_month": "Apr", "return_day": "19", "max_price": 200, "departure_airport": "LAX", "max_connections": 1, "departure_day": "17", "goal": "book", "departure_month": "Apr", "name": "Stephanie Turner", "return_airport": "IAH" }
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[ "customer: Hi.", "agent: Hello. How may I help you?", "customer: I am Stephanie Turner. Can you help me searching flights with connection 1?", "agent: Yes, I can help you.", "customer: Thank you.", "agent: Could you tell me your dates of travel?", "customer: My travelling dates are 04/17 and 04/19.", "agent: Ok, can I know your nearest airport codes?", "customer: My airport codes are LAX to IAH.", "agent: Give me a second, I will get back to you.", "customer: Sure.", "agent: I have found a flight ticket for you with a price of 100 and 1 connecting flight.", "customer: That's perfect, proceed to booking.", "agent: Ok, your ticket is booked with JetBlue airlines.", "customer: Thank you for confirming my flight ticket.", "agent: Thank you for consulting us." ]
{ "status": "book", "name": "Stephanie Turner", "flight": [ 1007 ] }
[]
true
{ "status": "book", "name": "Brian Lewis", "flight": [ 1001 ] }
{ "return_month": "Oct", "return_day": "21", "max_price": 500, "departure_airport": "PHX", "max_connections": 1, "departure_day": "19", "goal": "book", "departure_month": "Oct", "name": "Brian Lewis", "return_airport": "BOS" }
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[ "customer: Hello.", "agent: Hello, how can I aid you?", "customer: I would like to meet my school friend at Boston, please help me in booking a ticket from PHX to BOS.", "agent: Sure, can you please let me know your trip dates?", "customer: My planned trip dates are on Oct 19 and Oct 21.", "agent: Do you have any connection limit preference?", "customer: I need a flight with single connection.", "agent: Do you have any other specifications?", "customer: No, thank you for asking.", "agent: Could you help me with your name please?", "customer: My name is Brian Lewis.", "agent: American Airlines is having a single stopover with 1001 flight number and airfare is 200. Shall I proceed with this flight?", "customer: Ok, please proceed for booking.", "agent: For a economy class your ticket is booked.", "customer: Thank you for your services.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Brian Lewis", "flight": [ 1001, 1012 ] }
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true
{ "status": "book", "name": "Eric Anderson", "flight": [ 1001 ] }
{ "return_month": "June", "return_day": "5", "max_price": 200, "departure_airport": "ORD", "max_connections": 1, "departure_day": "3", "goal": "book", "departure_month": "June", "name": "Eric Anderson", "return_airport": "SFO" }
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[ "customer: Hello.", "agent: Hello.", "customer: Myself Eric Anderson.", "agent: In which way I can assist you today?", "customer: Can you please book a flight ticket from ORD to SFO?", "agent: Sure, I can help you in booking flight ticket.", "customer: Thank you.", "agent: May I know your preferable travel dates for booking flight ticket?", "customer: Sure, I need to travel on dates of 06/03 and 06/05.", "agent: Ok, please wait a moment, I will check flight availability.", "customer: Sure, take your time.", "agent: There is a flight available in this route, airline is Spirit and flight number is 1001. Are you ok with this flight?", "customer: That's fine, please proceed with booking.", "agent: Your flight ticket is booked successfully.", "customer: Thank you for your help.", "agent: Thank you for contacting us, have a nice day.", "customer: Most welcome." ]
{ "status": "book", "name": "Eric Anderson", "flight": [ 1001, 1003, 1013, 1026 ] }
[]
true
{ "status": "no_flight", "name": "Jason Parker", "flight": [] }
{ "return_month": "July", "return_day": "4", "max_price": 200, "departure_airport": "AUS", "max_connections": 1, "departure_day": "2", "goal": "book", "departure_month": "July", "name": "Jason Parker", "return_airport": "SEA" }
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[ "customer: Hello.", "agent: Hello. How can I help you?", "customer: I am Jason Parker.", "agent: Ok.", "customer: I need to attend farewell party in my college, could you please help me to book a flight ticket?", "agent: Sure, will you provide your source and destination airport codes.", "customer: My origin and destination airport codes are AUS and SEA.", "agent: Will you provide your travelling dates?", "customer: I planned to travel on 07/02 and 07/04. Please make sure that the connection is 1 and price limit is 200.", "agent: Please give me a moment.", "customer: Sure.", "agent: Unfortunately there is no flights found under your required details.", "customer: That's ok. Thank you for your information.", "agent: Thank you for reaching us.Have a nice day." ]
{ "status": "no_flight", "name": "Jason Parker", "flight": [] }
[]
true
{ "status": "no_reservation", "name": "Stephen Lopez", "flight": [] }
{ "return_month": "Oct", "return_day": "24", "max_price": 500, "departure_airport": "LAX", "max_connections": 1, "departure_day": "22", "goal": "change", "departure_month": "Oct", "name": "Stephen Lopez", "return_airport": "HOU" }
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[ "customer: Hi.", "agent: Hello.", "customer: I am Stephen Lopez.", "agent: How may I assist you at this moment?", "customer: Owing to an emergency, I want to change my reservation. Can you please help me in that?", "agent: Sure, I am glad to help you out.", "customer: Thank you.", "agent: Please give me a moment to check your reservation status.", "customer: Ok.", "agent: Sorry, we couldn't find any reservation on your name in our records.", "customer: Ok, no problem. Thank you for your response.", "agent: Thank you for reaching us." ]
{ "status": "no_reservation", "name": "Stephen Lopez", "flight": [] }
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true
{ "status": "book", "name": "Margaret King", "flight": [ 1012 ] }
{ "return_month": "Mar", "return_day": "19", "max_price": 200, "departure_airport": "LAS", "max_connections": 1, "departure_day": "17", "goal": "book", "departure_month": "Mar", "name": "Margaret King", "return_airport": "PHL" }
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[ "customer: Hello.", "agent: Hello. How can I help you?", "customer: I am planning to visit Philadelphia, can you please book me a ticket from LAS to PHL?", "agent: Sure, I will help you. Can you please share your travel dates?", "customer: My preferable journey dates are from 03/17 to 03/19.", "agent: Please wait a moment.", "customer: Sure.", "agent: Hawaiian airlines are providing service on your route with 1 connection and fare is 100. Can I proceed?", "customer: Please book my ticket with the name Margaret King.", "agent: Ok. Your booking is done with flight 1012.", "customer: Thank you for booking my ticket.", "agent: Thank you for choosing us." ]
{ "status": "book", "name": "Margaret King", "flight": [ 1012 ] }
[]
true
{ "status": "book", "name": "Cynthia Jackson", "flight": [ 1027 ] }
{ "return_month": "Apr", "return_day": "3", "max_price": 200, "departure_airport": "IAD", "max_connections": 1, "departure_day": "1", "goal": "book", "departure_month": "Apr", "name": "Cynthia Jackson", "return_airport": "IAH" }
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[ "customer: Hello. I am Cynthia Jackson.", "agent: Hello, what can I serve you today?", "customer: I want to attend an event in Washington. Can you book a flight ticket from IAD to IAH?", "agent: Sure, please share your preferred travelling dates?", "customer: I want to travel on 04/01 and 04/03.", "agent: We found a Delta airline with fare of 100 matches your schedule. Shall I proceed with booking?", "customer: Yes, proceed to booking.", "agent: Your ticket has been confirmed with flight number 1027. Thank you reaching us.", "customer: Thank you for your help." ]
{ "status": "book", "name": "Cynthia Jackson", "flight": [ 1027 ] }
[]
true
{ "status": "book", "name": "Margaret Smith", "flight": [ 1004 ] }
{ "return_month": "Nov", "return_day": "22", "max_price": 5000, "departure_airport": "EWR", "max_connections": 1, "departure_day": "20", "goal": "book", "departure_month": "Nov", "name": "Margaret Smith", "return_airport": "LGA" }
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[ "customer: Hello.", "agent: Hello.", "customer: My name is Margaret Smith.", "agent: How can I aid you?", "customer: Can you please book me a flight ticket to LGA from EWR?", "agent: Sure, may I know your preferable journey dates please?", "customer: Sure, my trip dates are from 11/20 to 11/22.", "agent: Wait for a while please.", "customer: Ok, take your time.", "agent: Hawaiian airlines is available in your route with the ticket fare of 100, shall I proceed with the booking?", "customer: Ok, please confirm my reservation.", "agent: Your ticket is booked with the flight-1004.", "customer: Thank you.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Margaret Smith", "flight": [ 1005 ] }
[]
false
{ "status": "book", "name": "Paul Clark", "flight": [ 1003 ] }
{ "return_month": "Aug", "return_day": "12", "max_price": 500, "departure_airport": "JFK", "max_connections": 1, "departure_day": "10", "goal": "book", "departure_month": "Aug", "name": "Paul Clark", "return_airport": "HOU" }
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[ "customer: Hello.", "agent: Hello, how may I be at your service today?", "customer: Can you please help me to book a flight from JFK to HOU?", "agent: Sure, I will help you in booking the ticket. May I know your travelling dates please?", "customer: Sure, I want to depart on Aug 10 and need to return on Aug 12.", "agent: Do you have any other specifications?", "customer: I am looking for a flight with single connection.", "agent: According to your information, I have found a flight with single stop over in your journey with a minimum fare of 100 with flight number 1003. Shall I proceed with this flight?", "customer: Ok, please proceed.", "agent: Please help me with your name for booking.", "customer: Myself Paul Clark.", "agent: Your booking is done.", "customer: Thank you.", "agent: Most welcome." ]
{ "status": "book", "name": "Paul Clark", "flight": [ 1003 ] }
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true
{ "status": "book", "name": "David Moore", "flight": [ 1012 ] }
{ "return_month": "Oct", "return_day": "21", "max_price": 500, "departure_airport": "SEA", "max_connections": 1, "departure_day": "19", "goal": "book", "departure_month": "Oct", "name": "David Moore", "return_airport": "PHX" }
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[ "customer: Hi.", "agent: Hello, how can I assist you?", "customer: Could you please check the flight availability in economy class?", "agent: Sure, I am here to help you. Please let me know your travelling dates.", "customer: My travelling dates are Oct 19 and Oct 21.", "agent: Kindly mention your respective airport codes.", "customer: My source is SEA and destination is PHX.", "agent: Do you prefer any break in between journey?", "customer: I need a single connecting flight.", "agent: Are there any other specifications for you?", "customer: I want to return in the evening.", "agent: May I know your good name?", "customer: I am David Moore.", "agent: According to your information, I have found a flight with single stop over in your journey with a minimum fare of 100 with flight number 1012. Shall I proceed with this flight?", "customer: Ok, proceed.", "agent: Your booking is done in United Airlines.", "customer: Thank you.", "agent: Thank you for availing us." ]
{ "status": "book", "name": "David Moore", "flight": [ 1012 ] }
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true
{ "status": "book", "name": "Brandon Lee", "flight": [ 1027 ] }
{ "return_month": "July", "return_day": "31", "max_price": 1000, "departure_airport": "MSP", "max_connections": 1, "departure_day": "29", "goal": "book", "departure_month": "July", "name": "Brandon Lee", "return_airport": "ORD" }
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[ "customer: Hi, I am Brandon Lee.", "agent: Hello, how may I serve you today?", "customer: I am planning to conduct an woman empowerment event at Chicago, can you help me in booking a ticket with single connection?", "agent: Sure, I will help you.", "customer: Thank you.", "agent: Can I know your source and destination airport codes?", "customer: My source and destination airport codes are Minneapolis, MN-MSP and Chicago, IL-ORD.", "agent: On which dates are you going to travel?", "customer: My travel dates are from 07/29 to 07/31.", "agent: Ok, wait a minute.", "customer: Ok.", "agent: We found a flight on UA airline, flight number as 1027 with the fare of 100.", "customer: Please proceed for booking.", "agent: Your ticket has been booked.", "customer: Thank you for your service.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Brandon Lee", "flight": [ 1027 ] }
[]
true
{ "status": "no_flight", "name": "Larry Wilson", "flight": [] }
{ "return_month": "Sept", "return_day": "4", "max_price": 5000, "departure_airport": "DTW", "max_connections": 1, "departure_day": "2", "goal": "book", "departure_month": "Sept", "name": "Larry Wilson", "return_airport": "OAK" }
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[ "customer: Hello.", "agent: Hello.", "customer: My name is Larry Wilson.", "agent: How can I help you today?", "customer: I have a plan to meet my friend in Oakland, can you help me for booking a flight ticket?", "agent: Sure, I will help you in booking. Can you please share your travel dates?", "customer: My travelling dates are from 09/02 till 09/04.", "agent: Ok, may I know your airport codes?", "customer: My travelling airport codes are from DTW to OAK.", "agent: Sorry, no flights are available on your route.", "customer: That's ok, thank you for checking.", "agent: Welcome, have a nice day." ]
{ "status": "no_flight", "name": "Larry Wilson", "flight": [] }
[]
true
{ "status": "no_reservation", "name": "Pamela Lewis", "flight": [] }
{ "return_month": "Sept", "return_day": "17", "max_price": 200, "departure_airport": "OAK", "max_connections": 1, "departure_day": "15", "goal": "change", "departure_month": "Sept", "name": "Pamela Lewis", "return_airport": "ATL" }
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[ "customer: Hello.", "agent: Hello.", "customer: I am Pamela Lewis.", "agent: How may I aid you?", "customer: Can you please help me to change my existing reservation as my plan to attend a film festival got postponed?", "agent: Sure, I am ready to help you.", "customer: Thank you.", "agent: Sorry, there are no reservation found on your name.", "customer: Ok, no problem. Thank you for the information.", "agent: Thank you for choosing us." ]
{ "status": "no_reservation", "name": "Pamela Lewis", "flight": [] }
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true
{ "status": "book", "name": "Brain Gonzalez", "flight": [ 1008 ] }
{ "return_month": "June", "return_day": "13", "max_price": 500, "departure_airport": "DEN", "max_connections": 1, "departure_day": "11", "goal": "book", "departure_month": "June", "name": "Brian Gonzalez", "return_airport": "LAX" }
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[ "customer: Hello,.", "agent: Hello, how may I help you?", "customer: I am Brain Gonzalez want to give a surprise to my mom on her birthday. Can you be my helping hand in booking a ticket from Denver to Los Angeles.", "agent: Sure, we are here to help you. Could you please provide me your travelling details?", "customer: Airport codes are CO- DEN to CA-LAX.", "agent: May I know your journey dates?", "customer: I want to leave on june/11 and return on june/13. Please make sure that the price should not be 500 with a single connection.", "agent: We are happy to inform you that there is a flight found on your information.", "customer: OK, please provide me flight details?", "agent: Flight details are Flight number:1008, airline: Hawaiian with price limit 200 and one connection. Shall I proceed for booking?", "customer: OK, confirm my booking.", "agent: Your ticket has been confirmed.", "customer: Thank you for your srvice.", "agent: Thank you." ]
{ "status": "book", "name": "Brian Gonzalez", "flight": [ 1008, 1024 ] }
[]
false
{ "status": "no_reservation", "name": "Nancy Jones", "flight": [] }
{ "return_month": "Oct", "return_day": "8", "max_price": 200, "departure_airport": "MSP", "max_connections": 1, "departure_day": "6", "goal": "change", "departure_month": "Oct", "name": "Nancy Jones", "return_airport": "SFO" }
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[ "customer: Hello.", "agent: Hello. How can I help you now?", "customer: I am Nancy Jones, I want to change my recent reservation. Can you please help me with it?", "agent: Sure, I can help you in that.", "customer: Thank you.", "agent: Please wait for a while.", "customer: Sure.", "agent: Sorry Nancy Jones, there is no active reservation on your name to change it.", "customer: No issues, thank you for your assistance.", "agent: Thanks for choosing us." ]
{ "status": "no_reservation", "name": "Nancy Jones", "flight": [] }
[]
true
{ "status": "book", "name": "Jacob Roberts", "flight": [ 1002 ] }
{ "return_month": "June", "return_day": "29", "max_price": 200, "departure_airport": "IAH", "max_connections": 1, "departure_day": "27", "goal": "book", "departure_month": "June", "name": "Jacob Roberts", "return_airport": "OAK" }
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[ "customer: Hi.", "agent: Hello, how can I help you today?", "customer: Could you please make a reservation with the name of Jacob Roberts to Oakland, OAK?", "agent: Sure, may I know your planned travel dates?", "customer: My planned travel dates are 06/27 - 06/29.", "agent: Please share me your source point.", "customer: My source is from Houston, IAH.", "agent: May I know your good name?", "customer: I already mentioned above, please check it.", "agent: We are glad to say that, we found an airline: Frontier, flight number: 1002 and price is 100.", "customer: Ok, proceed with the booking.", "agent: Your flight ticket has been reserved.", "customer: Thank you for assisting me.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Jacob Roberts", "flight": [ 1002, 1004, 1008 ] }
[]
true
{ "status": "book", "name": "Patricia Wright", "flight": [ 1006 ] }
{ "return_month": "May", "return_day": "28", "max_price": 500, "departure_airport": "JFK", "max_connections": 1, "departure_day": "26", "goal": "book", "departure_month": "May", "name": "Patricia Wright", "return_airport": "LGA" }
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[ "customer: Hello.", "agent: Hello,tell me how may I help you?", "customer: I want to travel from New York, NY- JFK from 05/26 to 05/28.", "agent: OK,I can help you with that?", "customer: My destination airport is New York, NY-LGA. Do you have any ticket for me?", "agent: OK, can you please tell me your name?", "customer: Sure, this is Patricia Wright.", "agent: OK,may I know your connection limit and price?", "customer: I want my trip within the limits of 500 with connection 1.", "agent: OK,as per your requirements there is a flight for you,may I a ticket for you?", "customer: Sure, you can book it for me.", "agent: OK,your ticket has been booked. Thank you.", "customer: Thank you, for your suggestions." ]
{ "status": "book", "name": "Patricia Wright", "flight": [ 1006, 1026 ] }
[]
true
{ "status": "no_flight", "name": "Edward Young", "flight": [] }
{ "return_month": "Aug", "return_day": "15", "max_price": 5000, "departure_airport": "LAX", "max_connections": 1, "departure_day": "13", "goal": "book", "departure_month": "Aug", "name": "Edward Young", "return_airport": "OAK" }
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[ "customer: Hello. My name is Edward Young.", "agent: Hello, how can I serve you today?", "customer: I would like to attend Environmental Science Conferences in Lawrence Hall of Science at Oakland, OAK. So, please help me with booking a connecting flight ticket.", "agent: Sure, may I know your journey dates?", "customer: I will depart on 08/13 and intend to back on 08/15.", "agent: May I know your source point?", "customer: I will board at LAX.", "agent: Do you need a halt in between your journey?", "customer: Yes, I need a halt.", "agent: Sorry to say that, no flights were found with your given details.", "customer: Not an issue, thank you.", "agent: Thank you for reaching us." ]
{ "status": "no_flight", "name": "Edward Young", "flight": [] }
[]
true
{ "status": "no_reservation", "name": "Jacob Allen", "flight": [] }
{ "return_month": "Apr", "return_day": "14", "max_price": 500, "departure_airport": "CLT", "max_connections": 1, "departure_day": "12", "goal": "cancel", "departure_month": "Apr", "name": "Jacob Allen", "return_airport": "DTW" }
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[ "customer: Hi.", "agent: Hello. How may I assist you?", "customer: I want to cancel my reservation due to heavy snowfall in my region.", "agent: Sure, I will help you. May I know your name please to check your reservation status?", "customer: Sure, my name is Jacob Allen.", "agent: Jacob, no reservation has been found on your name.", "customer: No problem, thank you for checking.", "agent: Thank you for reaching us." ]
{ "status": "no_reservation", "name": "Jacob Allen", "flight": [] }
[]
true
{ "status": "no_reservation", "name": "Catherine Robinson", "flight": [] }
{ "return_month": "June", "return_day": "27", "max_price": 1000, "departure_airport": "DCA", "max_connections": 1, "departure_day": "25", "goal": "change", "departure_month": "June", "name": "Catherine Robinson", "return_airport": "HOU" }
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[ "customer: Hello.", "agent: Hello, how may I aid you today?", "customer: My name is Catherine Robinson, I want to change my existing reservation. Can you please help me with it?", "agent: Sure, please wait for a while.", "customer: Ok.", "agent: Sorry, we couldn't find a reservation on your name.", "customer: Not an issue, thank you.", "agent: Thank you for choosing us." ]
{ "status": "no_reservation", "name": "Catherine Robinson", "flight": [] }
[]
true
{ "status": "no_reservation", "name": "Katherine Baker", "flight": [] }
{ "return_month": "Mar", "return_day": "3", "max_price": 500, "departure_airport": "MSP", "max_connections": 1, "departure_day": "1", "goal": "cancel", "departure_month": "Mar", "name": "Katherine Baker", "return_airport": "ORD" }
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[ "customer: Hi,.", "agent: Hello,. On what way, can I assist you the best today?", "customer: Please cancel my recent reservation.", "agent: Sure, I will help you in cancellation. To cancel your ticket, we need your name. Can you provide it?", "customer: I am Katherine Baker.", "agent: Thanks for the details, please wait.", "customer: Sure.", "agent: Thanks for your time. Sorry Katherine, Unfortunately there is no active reservation on your name to cancel it.", "customer: Thank you.", "agent: Thanks for choosing us for your ticket cancellation process." ]
{ "status": "no_reservation", "name": "Katherine Baker", "flight": [] }
[]
true
{ "status": "book", "name": "Margaret Wright", "flight": [ 1006 ] }
{ "return_month": "July", "return_day": "3", "max_price": 1000, "departure_airport": "MSP", "max_connections": 1, "departure_day": "1", "goal": "book", "departure_month": "July", "name": "Margaret Wright", "return_airport": "BOS" }
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[ "customer: Hello.", "agent: Hello, how may I assist you today?", "customer: Would you please confirm a seat in flight which is heading to Boston, BOS?", "agent: Sure, we will help you.", "customer: Thank you.", "agent: Can you please share your connection limit?", "customer: Yes, I need to halt in between my journey.", "agent: May I know your landing point?", "customer: It's BOS, Boston.", "agent: When you are planning to make your journey?", "customer: I planned my journey on 07/01 to 07/03.", "agent: Can you please let me know your take off airport?", "customer: Origin point is Minneapolis, MSP.", "agent: Ok, please be on hold.", "customer: Sure.", "agent: We found a connecting flight with Delta airlines, flight number 1006 and the fare of 100.", "customer: Ok, you can confirm a seat.", "agent: To proceed further, may I know your name please?", "customer: I am Margaret Wright.", "agent: Ok, your ticket has been confirmed with the name of Margaret Wright.", "customer: Ok, Thank you.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Margaret Wright", "flight": [ 1006, 1008 ] }
[]
true
{ "status": "no_flight", "name": "Pamela Baker", "flight": [] }
{ "return_month": "Dec", "return_day": "19", "max_price": 1000, "departure_airport": "DCA", "max_connections": 1, "departure_day": "17", "goal": "book", "departure_month": "Dec", "name": "Pamela Baker", "return_airport": "LAS" }
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[ "customer: Hello, Pamela Baker here.", "agent: Hello, how may I guide you?", "customer: I would like to play poker at Las Vegas. Can you help me in booking a ticket from DCA to LAS?", "agent: Sure, may I know your journey dates please?", "customer: My planned journey dates are 12/17 and 12/19.", "agent: Please wait a moment.", "customer: Ok, take your time.", "agent: Pamela, no flights has been found on your journey dates.", "customer: Its ok, thank you for the information.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Pamela Baker", "flight": [ 1025 ] }
[]
false
{ "status": "no_reservation", "name": "Patricia Baker", "flight": [] }
{ "return_month": "June", "return_day": "6", "max_price": 5000, "departure_airport": "MSP", "max_connections": 0, "departure_day": "4", "goal": "change", "departure_month": "June", "name": "Patricia Baker", "return_airport": "EWR" }
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[ "customer: Hi.", "agent: Hello. How can I help you?", "customer: I am Patricia Baker. I want to stay for some more days at Minneapolis, can you please help me to change my flight reservation?", "agent: Please wait a moment to check the reservation status.", "customer: Sure.", "agent: Sorry, no reservation found by your name.", "customer: Not an issue. Anyway, thank you for checking.", "agent: Thanks." ]
{ "status": "no_reservation", "name": "Patricia Baker", "flight": [] }
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true
{ "status": "no_flight", "name": "Jack Phillips", "flight": [] }
{ "return_month": "Dec", "return_day": "25", "max_price": 5000, "departure_airport": "LAS", "max_connections": 1, "departure_day": "23", "goal": "book", "departure_month": "Dec", "name": "Jack Phillips", "return_airport": "ATL" }
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[ "customer: Hello.", "agent: Hello. How may I guide you today?", "customer: I would like to book a ticket from LAS to ATL to attend a meeting.", "agent: Sure, I will help you with that. Can you please share your preferable journey dates?", "customer: My travel dates are as follows Dec 23 and Dec 25.", "agent: Do you have any airline preference?", "customer: Yes, I prefer normal cost.", "agent: May I know your name please?", "customer: My name is Jack Phillips.", "agent: Is there any connection limit?", "customer: I prefer single connection flight with return in the evening.", "agent: Do you have any specifications?", "customer: No.", "agent: I am sorry to say that there is no flight found under your details.", "customer: No issue, thank you for the help.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Jack Phillips", "flight": [ 1029 ] }
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false
{ "status": "no_reservation", "name": "Alexander Scott", "flight": [] }
{ "return_month": "Mar", "return_day": "12", "max_price": 200, "departure_airport": "EWR", "max_connections": 1, "departure_day": "10", "goal": "change", "departure_month": "Mar", "name": "Alexander Scott", "return_airport": "CLT" }
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[ "customer: Hello, I am Alexander Scott.", "agent: Hello, how can I assist you?", "customer: I need to alter my reservation, as my exam scheduled has been postponed. Please help me in changing?", "agent: Sure, please wait a moment.", "customer: Ok.", "agent: Sorry, there is no reservation found on your name.", "customer: Ok, no worries. Thanks for your help.", "agent: Thank you for choosing us." ]
{ "status": "no_reservation", "name": "Alexander Scott", "flight": [] }
[]
true
{ "status": "book", "name": "Michelle Thompson", "flight": [ 1000 ] }
{ "return_month": "Dec", "return_day": "13", "max_price": 5000, "departure_airport": "EWR", "max_connections": 1, "departure_day": "11", "goal": "book", "departure_month": "Dec", "name": "Michelle Thompson", "return_airport": "IAH" }
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[ "customer: Hi. I am Michelle Thompson.", "agent: Hello, how may I guide you today?", "customer: I have to submit my research record at Houston university with my college friend from New York. Will you please help me in making an airline reservation?", "agent: Sure, I will help you. Could you please provide me your airport codes?", "customer: My source code is NY-EWR and destination code is TX-IAH.", "agent: When you have planned to travel?", "customer: My planned dates are 12/11 and 12/13.", "agent: Kindly mention your fare limit?", "customer: Fare limit is under 5000.", "agent: We found a flight with Southwest airline and 1000 flight with fare 100 having a lay by.", "customer: You can continue with booking.", "agent: Your ticked has been confirmed.", "customer: Thank you for your kind service.", "agent: Thank you for picking us, have a great day." ]
{ "status": "book", "name": "Michelle Thompson", "flight": [ 1000, 1015, 1027 ] }
[]
true
{ "status": "no_flight", "name": "John Baker", "flight": [] }
{ "return_month": "Feb", "return_day": "8", "max_price": 1000, "departure_airport": "LAS", "max_connections": 0, "departure_day": "6", "goal": "book", "departure_month": "Feb", "name": "John Baker", "return_airport": "DFW" }
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[ "customer: Hello,.", "agent: Hello, how may I assist you?", "customer: I need to book a flight ticket to TX-DFW with a direct flight, so can you please help me out with this?", "agent: Sure, may I know your journey dates?", "customer: I want to start on 02/06 and return on 02/08.", "agent: Can you share your origin airport code?", "customer: My origin is Las Vegas, LAS.", "agent: May I know your good name for further process?", "customer: My name is John Baker.", "agent: No flights found on your journey dates.", "customer: Not a problem, thank you.", "agent: Thank you for choosing us, have a nice day." ]
{ "status": "no_flight", "name": "John Baker", "flight": [] }
[]
true
{ "status": "book", "name": "Barbara Martinez", "flight": [ 1002 ] }
{ "return_month": "Mar", "return_day": "12", "max_price": 500, "departure_airport": "JFK", "max_connections": 1, "departure_day": "10", "goal": "book", "departure_month": "Mar", "name": "Barbara Martinez", "return_airport": "DFW" }
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[ "customer: Hello.", "agent: Hello, how can I aid you?", "customer: I have planned to visit DFW from JFK, please assist me in booking.", "agent: Sure, can you share your trip dates?", "customer: My preferred dates are Mar 10th and return Mar 12th.", "agent: Do you have any preferences?", "customer: Yes, I need economy class.", "agent: May I know your name?", "customer: Barbara Martinez.", "agent: There is a connecting flight with number 1002 in airline Spirit, the fare is 100 in economy class. Can I book it?", "customer: Proceed.", "agent: Your ticket is reserved, the depart time is 23:00 hours and return time is 13:00 hours.", "customer: Thank you for booking.", "agent: Thank you for opting us." ]
{ "status": "book", "name": "Barbara Martinez", "flight": [ 1002 ] }
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true
{ "status": "book", "name": "Linda Thomas", "flight": [ 1029 ] }
{ "return_month": "Aug", "return_day": "11", "max_price": 5000, "departure_airport": "PHL", "max_connections": 1, "departure_day": "9", "goal": "book", "departure_month": "Aug", "name": "Linda Thomas", "return_airport": "LAS" }
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[ "customer: Hello.", "agent: Hello. How can I help you?", "customer: Myself Linda Thomas. I want to visit a trip.I just want to book a ticket.", "agent: Sure. Help me with the full details of journey.", "customer: My airport codes are from PA-PHL to NV-LAS.", "agent: May I know the dates?", "customer: My dates are from 08/09 to 08/11.", "agent: Sorry, there is no flight found.", "customer: Ok, thank you for your help.", "agent: There is a flight with connection 1 and airline is UA. Can I book it?", "customer: Ok.", "agent: Your ticket is booked with number 1029. Thank you.", "customer: Thank you for your help." ]
{ "status": "book", "name": "Linda Thomas", "flight": [ 1029 ] }
[]
true
{ "status": "no_flight", "name": "Dennis Phillips", "flight": [] }
{ "return_month": "Dec", "return_day": "18", "max_price": 5000, "departure_airport": "ATL", "max_connections": 1, "departure_day": "16", "goal": "book", "departure_month": "Dec", "name": "Dennis Phillips", "return_airport": "LGA" }
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[ "customer: Hello.", "agent: Hello, how can I support you?", "customer: Can you please book a ticket from ATL to LGA? As I'm planning to visit Statue of Liberty.", "agent: Sure, we are here to assist you. May I know your itinerary dates?", "customer: Sure, my planned departure and return travel dates are 16th and 18th of December.", "agent: Would you like to travel in business class or economy class?", "customer: I prefer business class to travel.", "agent: May I know your connection limit?", "customer: My maximum connection has to be 1.", "agent: Sorry to notify to you that, there are no flights available with your needs.", "customer: That's ok, thank you for giving the information.", "agent: For documentation, may I know your name please?", "customer: Yes, my name is Dennis Phillips." ]
{ "status": "no_flight", "name": "Dennis Phillips", "flight": [] }
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true
{ "status": "book", "name": "Ruth Campbell", "flight": [ 1003 ] }
{ "return_month": "Sept", "return_day": "8", "max_price": 1000, "departure_airport": "HOU", "max_connections": 1, "departure_day": "6", "goal": "book", "departure_month": "Sept", "name": "Ruth Campbell", "return_airport": "DEN" }
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[ "customer: Hello.", "agent: Hello. How can I assist you?", "customer: Is this Travel leaders agency?", "agent: Yes.", "customer: I am Ruth Campbell, I am planning to travel from Houston to Denver to meet my friends after a long time.", "agent: Sure, I will help you to travel. May I know your airport codes?", "customer: I am departing from HOU and my destination airport is DEN.", "agent: Ok, can you please provide me your travelling dates?", "customer: My departure from Houston is on 09/06 and return from Denver on 09/08.", "agent: I am happy to say you this, I found a flight for you with 1 connection. Shall I proceed for booking?", "customer: Yes, please proceed for booking.", "agent: Your ticket is reserved with flight number 1003 and airline is Southwest.", "customer: Thanks for your assistance.", "agent: Thank you for choosing us. Welcome." ]
{ "status": "book", "name": "Ruth Campbell", "flight": [ 1003, 1026 ] }
[]
true
{ "status": "no_flight", "name": "Christine Adams", "flight": [] }
{ "return_month": "Aug", "return_day": "10", "max_price": 5000, "departure_airport": "MSP", "max_connections": 1, "departure_day": "8", "goal": "book", "departure_month": "Aug", "name": "Christine Adams", "return_airport": "DCA" }
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[ "customer: Hello,.", "agent: Hello, how can I assist you today?", "customer: I want to attend a press conference in the capital city of United States, DC- DCA>.", "agent: Sure, Can you please provide your source and travelling dates?", "customer: My depart date is 08/08 and return date is 08/10 and I want to fly from Minneapolis, MN- MSP.", "agent: Ok, please wait for a while.", "customer: Ok.", "agent: Thank you for waiting, No flights were found with your given details.", "customer: Its ok, Thank you for the information.", "agent: May I know your name?", "customer: I am Christine Adams.", "agent: Ok, Thank you for choosing us." ]
{ "status": "no_flight", "name": "Christine Adams", "flight": [] }
[]
true
{ "status": "book", "name": "William Jones", "flight": [ 1014 ] }
{ "return_month": "Apr", "return_day": "21", "max_price": 500, "departure_airport": "DEN", "max_connections": 1, "departure_day": "19", "goal": "book", "departure_month": "Apr", "name": "William Jones", "return_airport": "DCA" }
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[ "customer: Hello. I am William Jones.", "agent: Hello, how may I help you today?", "customer: Could you please help em to book a flight from DEN - DCA to meet my cousin?", "agent: Sure, we are perky to help you. On which dates would you like me to book a flight ticket for you?", "customer: My travel dates are 04/19 and 04/21.", "agent: Do you need a lay by in between your journey?", "customer: Yes, I need a halt in between the journey.", "agent: Thank you for providing your details.", "customer: Ok.", "agent: We found a flight in UA airline has fare 100 matches given specifications. Shall I proceed for booking?", "customer: Ok, please proceed.", "agent: Your booking has been confirmed with flight number 1014.", "customer: Thank you.", "agent: Thank you for availing us." ]
{ "status": "book", "name": "William Jones", "flight": [ 1014 ] }
[]
true
{ "status": "no_reservation", "name": "Ashley Thomas", "flight": [] }
{ "return_month": "Jan", "return_day": "31", "max_price": 1000, "departure_airport": "SFO", "max_connections": 1, "departure_day": "29", "goal": "cancel", "departure_month": "Jan", "name": "Ashley Thomas", "return_airport": "SEA" }
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[ "customer: Hello. Ashley Thomas here.", "agent: Hello, what can I do for you now?", "customer: Due to an emergency, I need to cancel my reservation. Can you please help me with it?", "agent: Sure, I will help you. Wait a minute, I will check and let you know the details.", "customer: Ok.", "agent: Thanks for being patience. Sorry to say, no reservation was found on your name.", "customer: Not an issue, thank you.", "agent: Thank you for your time with us." ]
{ "status": "no_reservation", "name": "Ashley Thomas", "flight": [] }
[]
true
{ "status": "no_flight", "name": "Daniel Moore", "flight": [] }
{ "return_month": "June", "return_day": "16", "max_price": 1000, "departure_airport": "JFK", "max_connections": 1, "departure_day": "14", "goal": "book", "departure_month": "June", "name": "Daniel Moore", "return_airport": "CLT" }
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[ "customer: Hi. I am Daniel Moore.", "agent: Hello, how can I help you?", "customer: I want to attend a political meeting at Charlotte. Can you help me in my reservation?", "agent: Sure, I will help you.", "customer: Thank you.", "agent: Please provide me your travelling dates?", "customer: I Will start my journey on 06/14. I will return back on 06/16.", "agent: Kindly mention me your airport codes?", "customer: My source airport code is New York, NY - JFK. My destination airport code is Charlotte, NC - CLT.", "agent: Do you have any specifications?", "customer: I need a layover in my journey. I can pay up to 1000.", "agent: Please wait a minute.", "customer: Sure.", "agent: Thanks for waiting, sorry to inform you that there are no flights with your specifications.", "customer: Not an issue. Thank you for your kind information.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Daniel Moore", "flight": [ 1021 ] }
[]
false
{ "status": "book", "name": "Rachel Wilson", "flight": [ 1006 ] }
{ "return_month": "Feb", "return_day": "20", "max_price": 5000, "departure_airport": "PHL", "max_connections": 1, "departure_day": "18", "goal": "book", "departure_month": "Feb", "name": "Rachel Wilson", "return_airport": "DEN" }
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[ "customer: Hello, I am Rachel Wilson.", "agent: Hello, how can I aid you today?", "customer: Can you help me with a connection flight to Denver, CO-DEN from PA-PHL?", "agent: Sure, could you provide me your travel dates?", "customer: I will start my journey from 02/18 and will be returning on 02/20.", "agent: Ok, please wait a moment I will check and get back to you.", "customer: Sure.", "agent: We found a flight with your requirement, price is 100 with a connection in between the journey. Your ticket is confirmed with Delta airline and flight number is 1006.", "customer: Thanks for the information.", "agent: Thanks for reaching us, have a good day.", "customer: Thank you." ]
{ "status": "book", "name": "Rachel Wilson", "flight": [ 1006 ] }
[]
true
End of preview (truncated to 100 rows)