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Complaint_ID
int64
1.29M
7.78M
2023-08-30
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
When I reviewed my credit report, I discovered that some of the information was erroneous. The 3 credit bureaus must validate these items in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). It is not authorized to fail to validate these reporting items as unverified information without providing any proof within the period allowed by law. The following items that need to be investigated and corrected from erroneous reporting in my file are listed on my credit report. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
null
EQUIFAX, INC.
NV
89183
null
Consent provided
Web
2023-08-30
Closed with explanation
Yes
null
7,472,323
2020-11-05
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
Equifax deleted an item off of my credit but then did violation of removing then adding the account back as a New account. Which is false. Hopefully this doesn't happen to no one else with Equifax trying to take advantage innocent people. Thank you for read and helping me resolve this matter. The proof is in upload session.
null
EQUIFAX, INC.
SC
293XX
null
Consent provided
Web
2020-11-05
Closed with explanation
Yes
null
3,937,408
2023-03-27
Checking or savings account
Checking account
Problem with a lender or other company charging your account
Transaction was not authorized
An unauthorized user set up an auto pay using my account information. The amounts were not significant each month and came from a valid vendorXXXX XXXX XXXXXXXX, that I use, which is why it did not catch my attention for 3 years. USAA, my bank will not do anything for the charges older than 60 days. Even though the vendor said they should reverse the charges back to the vendor so they can be placed onto the correct account as a balance due. I am out XXXX XXXX dollars and the bank will not do anything to assist me.
Company believes it acted appropriately as authorized by contract or law
UNITED SERVICES AUTOMOBILE ASSOCIATION
GA
30030
null
Consent provided
Web
2023-03-27
Closed with explanation
Yes
null
6,756,059
2022-02-25
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the Fair Credit Reporting act XXXX XXXX Account # XXXX, XXXX XXXX XXXX XXXX Account # XXXX has violated my rights. 15 U.S.C 1681 Section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.
null
EQUIFAX, INC.
CA
92104
null
Consent provided
Web
2022-03-04
Closed with explanation
Yes
null
5,262,279
2021-09-13
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
To whom it may concern, I am seeking help to whoever can help me with my credit problem, There are several items on my report that I dont know about and i want them cleared from my report. I already sent you the dispute letter over thirty days ago but you still havent responded to me and i think that is not right. Please delete those negative items so i dont have to spend for taking legal action. TY
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
GA
30127
null
Consent provided
Web
2021-09-13
Closed with explanation
Yes
null
4,714,461
2021-06-21
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Re : This is not a regular dispute. Take action immediately you are in violation. NOTICE OF PENDING LITIGATION SEEKING RELIEF AND MONETARY DAMAGES UNDER FCRA SECTION 616 & SECTION 617 Please accept this final written OFFER OF SETTLEMENT BEFORE LITIGATION as my attempt to amicably resolve your continued violation of the Fair Credit Reporting Act regarding your refusal to delete INACCURATE, Unverifiable and Invalidated information from my consumer file. I intend to pursue litigation in accordance with the FCRA to seek relief and recover all monetary damages that I may be entitled to under Section 616 and Section 617 if the INACCURATE, Unverifiable and Invalidated items listed below are not deleted immediately. A copy of this letter as well as INACCURATE ERRONEOUS ITEMS sent to you previously will also become part of a formal complaint to the Federal Trade Commission and shall be used as evidence in pending litigation provided you fail to comply with this offer of settlement. YOU ARE IN DIRECT VIOLATION OF THE FCRA, the unverified items listed below still remain on my credit report in violation of Federal Law. You are required under the FCRA to have a copy of the original creditors documentation on file to verify that this information is mine and is correct. In the results of your investigations, you stated in writing that you verified that these items are being reported correctly? Who verified these accounts? You have NOT provided me a copy of ANY original documentation ( a consumer contract with my signature on it ) as required under Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ) .Furthermore you have failed to provide the method of verification as required under Section 611 ( a ) ( 7 ). Please be advised that under Section 611 ( 5 ) ( A ) of the FCRA you are required to ... promptly DELETE all information which can not be verified. I am contacting you about the compromising of my social security number. I am a victim of Identity Theft. I contacted the Federal Trade Commission and filed a complaint # I am a victim of identity theft and I write to dispute certain information in my file resulting from the crime that I recently became aware of. The items I am disputing do not relate to any transactions that I have made or authorized. Please REMOVE this information at the earliest possible time. Please be aware that dependent upon your response, I may be detailing any potential issues with your company via an online public press release, including documentation of any potential small claims action. I am also including a copy of my complaint to the organizations below : CC : XXXX XXXX Assistant Director of Enforcement Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX Washington, D.C. XXXX CC : Law Firm XXXX, XXXX XXXX XXXX XXXX CC : Consumer Financial Protection Bureau CC : Attorney Generals Office CC : XXXX XXXX XXXX CC : State Senate CC : Federal Deposit Insurance Corporation CC : Comptroller Of The Currency CC : Federal Reserve System CC : Credit and insurance CC : Federal Trade Commission CC : State Regulatory agency CC : California Regulatory agency Division of consumer complaints 1. ) As required by section FCRA 605B ( 15 U.S.C. 1681c-2 ) a copy of which is enclosed which states that this information must be removed within four business days of receipt, I am requesting that the adverse information on the items be removed to correct my credit report. 2. ) Please Remove All Fraudulent accounts as I have no knowledge of these accounts due to the Equifax data breach/identity theft. All is being investigated by the FTC
null
EQUIFAX, INC.
LA
70592
null
Consent provided
Web
2021-06-21
Closed with explanation
Yes
null
4,477,847
2021-07-09
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
Account # XXXX - XXXX XXXX/XXXX On XX/XX/XXXX, I settled this account through XXXX XXXX XXXX. The account is paid in full and is closed. I contacted Equifax on XX/XX/XXXX of XXXX and opened disputes and sent the settlement letter from XXXX XXXX XXXX by mail on XX/XX/XXXX. I looked at my credit report today through XXXX XXXX and saw that this account was updated with no remarks. The account is a chargeoff, but it is a paid chargeoff and it should reflect that. l have attached the Settlement Letter from XXXX XXXX XXXX and a Receipt from USPS for your review.
null
EQUIFAX, INC.
IL
600XX
null
Consent provided
Web
2021-07-09
Closed with explanation
Yes
null
4,529,382
2022-07-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
When I reviewed my credit report, I discovered that some of the information was erroneous. The Experian and XXXX credit bureaus must validate this account in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). This is not a duplicate nor is this complaint being filed by a third party, I am filing this complaint myself. Please see this complaint is processed to the letter of the law.It is not authorized to fail to validate this reporting account as unverified information without providing any proof within the period allowed by law. The following accounts need to investigate and delete from erroneous reporting in my file are listed on my credit report : XXXX XXXX XXXX XXXXXXXX XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
CA
926XX
null
Consent provided
Web
2022-07-26
Closed with explanation
Yes
null
5,810,135
2020-06-16
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
As of XX/XX/2020 I placed a dispute through XXXX that my credit card balance with Target Redcard ( TD BANK ) is still reflecting an inaccurate balance of {$250.00} when this was paid in full as of XX/XX/2020. Today is XX/XX/XXXX, and my dispute was completed with the same balance that Target REDCard reported with the same inaccurate balance. I tried calling Target REDCard customer service to speak to a supervisor to have the balance information updated but was spoken to rudely and refused on several fronts.
null
TD BANK US HOLDING COMPANY
CO
80214
null
Consent provided
Web
2020-06-16
Closed with explanation
Yes
null
3,700,636
2022-05-05
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the fair credit reporting act XXXX account # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 section 604 A section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.
null
EQUIFAX, INC.
FL
33426
null
Consent provided
Web
2022-05-05
Closed with explanation
Yes
null
5,545,889
2022-02-08
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
I have filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I haven't received any investigation results.
null
Lending Club Corp
TX
75230
null
Consent provided
Web
2022-02-08
Closed with explanation
Yes
null
5,196,713
2022-04-25
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the fair credit report act XXXX XXXX XXXX XXXX have violated my rights 15 U.S.C 1681 section 602 A. States I have the right to privacy 15 U.S.C 1681 section 604 A. section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
76182
null
Consent provided
Web
2022-04-25
Closed with non-monetary relief
Yes
null
5,494,501
2023-02-27
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
I checked my credit report and seen that there were discrepancies, and it was started on XX/XX/2021. I've contacted the company, and nothing was done yet this is still on my credit which is hurting my credit.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
WELLS FARGO & COMPANY
GA
30813
Servicemember
Consent provided
Web
2023-03-31
Closed with explanation
Yes
null
6,625,486
2021-01-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
The following information listed on my XXXX and Equifax credit report is inaccurate, incorrect and not my information : Employer : XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, I never resided at the following addresses : XXXX XXXX XXXX XXXX XXXX, AZ XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, AZ XXXX, XXXX XXXX XXXX, XXXX, MN XXXX, XXXX XXXX XXXX. XXXX XXXX, XXXX XXXX, MN XXXX, the following credit inquiries are fraudulent, unauthorized and not my credit inquiries : XXXX XXXX XXXX, XX/XX/XXXX, XXXX XXXX, XX/XX/XXXX and XXXX XXXX/XXXX, XX/XX/XXXX
null
EQUIFAX, INC.
MN
55343
Servicemember
Consent provided
Web
2021-01-17
Closed with explanation
Yes
null
4,074,816
2019-05-13
Student loan
Private student loan
Dealing with your lender or servicer
Trouble with how payments are being handled
We co-signed for our daughter 's student loan with XXXX XXXX XXXX ( loan is now owned by Citizens Bank ) in XXXX in the amount of {$19000.00}. She left school in XXXX and payments began in XX/XX/XXXX. Since then we have made nearly 120 payments ( almost {$19000.00} ) and the principal balance is still {$18000.00}. This seems like a criminal attempt to gouge a student ( and their parents ).
null
CITIZENS FINANCIAL GROUP, INC.
NY
14580
Older American
Consent provided
Web
2019-05-21
Closed with explanation
Yes
null
3,240,668
2022-04-13
Debt collection
I do not know
Attempts to collect debt not owed
Debt is not yours
on XX/XX/2022, I received a letter that stated I owed SunTrust bank money that I don't know about. the debt collector is XXXX XXXX XXXX on XX/XX/2022. I sent them a debt validation they failed to response to me ( Failure to Validate Letter ) on XX/XX/2022 I sent them another letter and they failed to respond to me again.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRUIST FINANCIAL CORPORATION
FL
32822
null
Consent provided
Web
2022-04-13
Closed with explanation
No
null
5,444,213
2022-03-18
Debt collection
Credit card debt
Attempts to collect debt not owed
Debt was paid
I contacted The President and CEO of XXXX XXXX XXXX XXXX, via certified mail, twice in the past month. My mail is not being scanned as delivered and I have proof of sending it through USPS. I sent my complaint to the Attorney General of my state and XXXX responded within 2 weeks. Now my letters are in limbo. I asked for debt validation and they sent me back invoices which isnt proof of indebtedness or obligation to repay a debt. Theyve also violated multiple FDCPA codes and Ive sent an Affidavit of Truth which still stands as fact as it was not challenged and even if it were, I have exhibits proving otherwise. I know my rights as a consumer and Im still waiting for verification/validation of the origins of this alleged debt.
null
CAPITAL ONE FINANCIAL CORPORATION
PA
19401
null
Consent provided
Web
2022-03-18
Closed with explanation
Yes
null
5,338,057
2023-07-07
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
I am a victim of identity theft please remove this fraud inquiry from my credit report.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
IL
60466
null
Consent provided
Web
2023-07-07
Closed with non-monetary relief
Yes
null
7,219,935
2015-06-25
Debt collection
Other (i.e. phone, health club, etc.)
Cont'd attempts collect debt not owed
Debt is not mine
I was part of a XXXX company with my ex-spouse, until XXXX XXXX, 2008, at which time I was terminated and released of all company liabilities, present and future. My ex-spouse received the XXXX as his separate and sole property in the settlement agreement. He also completed legal paperwork to have me removed from a XXXX XXXX XXXX business line of credit. The ex-spouse warranted to me that he completed and submitted a Release of Guarantor Agreement to XXXX XXXX XXXX, thereby legally removing me as a guarantor of his companies ' future financial liabilities and debts. XXXX XXXX XXXX claims they do not possess that paperwork, and sold the debt fraudulently to CACH , LLC, who hired the XXXX in Arizona to attempt to collect the debt from me. I requested in writing, well within the 30 day time frame, for CACH , LLC and the XXXX to validate this debt, and and my request was IGNORED. CACH , LLC, reported a collection account to all XXXX credit bureaus : XXXX, XXXX XXXX and XXXX. It is my understanding that if the collection agency does NOT validate the debt, they are violating my rights under the Fair Debt Collection Practices Act. Furthermore, since CACH , LLC, has reported information that they know to be inaccurate and incorrect to the above listed XXXX agencies, they have violated the Fair Credit Reporting Act 15 USC 1681s-2 Section 623. If CACH , LLC attempts to pursue a judgement without validating the debt, they are again failing to comply with the Fair Debt Collection Practices Act. This is not my debt. I requested validation, which I have NOT received, yet they are continuing to attempt to collect this debt. I now have negative, harmful and inaccurate information on my credit report.
Company chooses not to provide a public response
SQUARETWO FINANCIAL CORPORATION
CA
92675
null
Consent provided
Web
2015-06-25
Closed with non-monetary relief
Yes
No
1,438,963
2023-06-12
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I'm really not sure what happened. I have mailed off letters to the credit bureaus continuously and thus far I have not gotten a response. My name is XXXX XXXX XXXX and I am filing this complaint for falsely reporting misleading information. There is no third party involved. Please review the uploaded letters.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
75082
null
Consent provided
Web
2023-06-12
Closed with non-monetary relief
Yes
null
7,100,464
2023-03-14
Credit card or prepaid card
General-purpose credit card or charge card
Advertising and marketing, including promotional offers
Confusing or misleading advertising about the credit card
A Care credit representative enrolled me in autopay and told me that my monthly payment would be enough to pay off loan by end of promotional period. XX/XX/2023 I was charged about {$2500.00} in interest fees because they said my balance wasnt paid off in time. They charged interest on original loan amount multiplied by 24 months. That is almost 50 % interest. I never received a contract with the agreement from the doctors office or care credit. None of these terms were made clear and I never received anything in the mail saying my promotional balance was ending and I would be charged these fees. At some point they enrolled me in paperless billing and now they are telling me that a lot of times their emails go to the spam folder. I found no emails from care credit informing me of these terms. I tried calling and offered to pay the remaining balance in full and begged them to remove the fees. They said I am one month past the promotional period and they wouldnt remove the fees or offer any kind of solution. A care credit representative made me believe I was paying enough each month and I would accrue zero interest. She lied and no one will help me. My credit score took a huge hit and that is the only reason I even was made aware of this outrageous interest charge. This company is very deceptive and they are scamming people that desperately need medical care.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
SYNCHRONY FINANCIAL
NH
038XX
null
Consent provided
Web
2023-03-14
Closed with monetary relief
Yes
null
6,685,422
2020-09-08
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Public record information inaccurate
In XXXX, XXXX XXXX XXXX erroneously reported to Trans Union that I filed bankruptcy on a {$3200.00} loan/line of credit. This error has significantly impacted my credit score and presented several challenges to my borrowing capacity. None of the other reporting agencies show this bankruptcy on my credit. I have since contacted XXXX XXXX XXXX multiple times and they have repeatedly told me that they have contacted Trans Union and informed them of their error ( I did not file for Bankruptcy ). I have also attempted to dispute the claim with Trans Union, to which they have written a note that the account was closed, but have not removed the bankruptcy from my file ( saying it would fall off my record in XXXX ).
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
WA
98607
null
Consent provided
Web
2020-09-08
Closed with non-monetary relief
Yes
null
3,835,427
2022-09-20
Checking or savings account
Checking account
Managing an account
Deposits and withdrawals
XX/XX/XXXX my account was hacked. I called them right away and told them 2 transactions at XXXX XXXX XXXX XXXX XXXX one for {$890.00} and {$120.00} were not made my me. Since I was at work in XXXX, Tx. They turned the card off. Since it was a Saturday they told me to go in on Monday to file the dispute. They also told me there was another purchase pending for XXXX for {$360.00} that I couldnt see on my mobile app. Monday morning I go to XXXX XXXXXXXX XXXX tell them what happened and to stop transactions in or out of the account. they looked at the account and told me that the XXXX fell off and that the 2 charges for XXXX XXXX were going to hard post at XXXXt and come back tomorrow. Went on that Tuesday and filed the dispute. Was told that someone would call me in a couple of days. No one called so I went back on Friday. They said it would take up to 2 weeks. Waited until XX/XX/XXXX went to a different branch she looked it up and said my account was flagged as critical bc they did not have me sign the dispute, but no one contacted me to come sign it. She told me she was glad I came in bc the dispute was going to be cancelled the very next day. She printed off another one and had me back date it to the original date it was disputed said they had up to 90 days to investigate. But normally only too 2 weeks. Checked on my account this morning and there were 29 NSFs on my account. Called, waited on hold for 35 minutes explained what happed she asked where I opened the account and they would get a hold of the branch manager. She said he wasnt available. Went to that location on my way to work asked to speak to the branch manger and to close my 3 accounts. Was able to close 2 but the one with the dispute was negative and couldnt close it. I told him the account wouldnt be negative if they would of given my funds back that I had disputed and stopped the transactions from when I asked them in the first place. To add, when they merged with centennial bank in XXXX I wasnt able to see my second business account for 5 weeks, log in or do any achs. So regardless, I want my funds returned to me, those 29 nsfs dropped from account and close my that last remaining account.
Company believes it acted appropriately as authorized by contract or law
HOME BANCSHARES, INC.
TX
79109
null
Consent provided
Web
2022-10-06
Closed with explanation
Yes
null
6,000,519
2023-04-07
Debt collection
I do not know
Attempts to collect debt not owed
Debt is not yours
I have been disputing world finance for a long time now, and they keep changing their remark back-and-forth. I have been requesting a copy of the contract, showing me that it was my debt they were refusing to show me a copy of the contract.
null
World Acceptance Corporation
GA
31405
null
Consent provided
Web
2023-04-07
Closed with explanation
Yes
null
6,803,042
2023-10-16
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
I have had Flagship Credit Acceptance since XXXX, I have a lot of inaccuracies on the accounts due to late charges that they have placed onto the account they have had me to pay those amounts many time and my credit report never reflects what happened in the corporate office on their end, I got XXXX in XX/XX/XXXX, I was XXXX XXXX and I XXXX on the table XXXX time and I had to have my XXXX XXXX I was XXXX, I was in a XXXXXXXX XXXXXXXX XXXX but my car note was still being paid, they told my daughter they were only moving those couple payments to the back of my loan so the late fees wouldnt be deducted from the payment and they put be in another loan for 5 years so I am stuck with a vehicle I cant even trade in even back into them or refinance they have violated all the law of my consumer rights. This creditor has placed inaccuracies on my credit reports on all bureaus, and that is a violation of my frca consumer rights 15 U.S.C CODE S 1681 AND 15 U.S.C S1681s-2 and 15 U.S.C S 1681a.I needs to be removed
Company has responded to the consumer and the CFPB and chooses not to provide a public response
FC HoldCo LLC
MD
21001
null
Consent provided
Web
2023-10-16
Closed with explanation
Yes
null
7,701,215
2020-09-14
Checking or savings account
Other banking product or service
Closing an account
Company closed your account
1 ) 53 CLOSED MY ACCOUNT 3 WEEKS AGO WITH {$19.00} AND NEVER MAILED CHECK. 2 ) {$100.00} IS DUE ME. 3 ) {$10.00} OVERDRAFT FER IS DUE ME SINCE I DONT HAVE OVERDRAFT PROTECTION.
null
FIFTH THIRD FINANCIAL CORPORATION
CA
XXXXX
null
Consent provided
Web
2020-09-14
Closed with explanation
Yes
null
3,843,541
2021-03-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
I disputed an account explaining that it was inaccurate as there was different information being reported by each report bureau to which I know it was inaccurate. The last payment date is incorrect as well as the open date. I received no response from the copy stating what their resolution was. I also asked for a copy of my credit report each time. I disputed this account numerous times using screenshots to show how the inaccurate information violated the FCRA section XXXX & XXXX as nothing was consistently reporting. I asked for the account to be deleted by my request was simply ignored.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TN
38018
null
Consent provided
Web
2021-03-26
Closed with explanation
Yes
null
4,246,461
2020-10-10
Credit reporting, credit repair services, or other personal consumer reports
Other personal consumer report
Incorrect information on your report
Personal information incorrect
It didn't give me the option for which I need help with I was contacted about eight months ago telling me I was part of the data breach my information was at risk they had me fill out some paperwork I did paperwork it was the part of the Equifax data preach I could be in for 3 years trying to tell everyone including FTC you guys FCC Washington consumer credit all the major credit reporting companies and not one person ever told me about this effect data breach not that they had to but I filled out the proper paperwork they told me that it was going to go through some lawsuit it never did that I'm aware of I never been contacted about it ever again I need to know what's going on and never informed why when I did information to be compensated for whatever I put out there because I did have to do a lot of research I did have to do stuff on my own to protect my own credit I was promised they would monitor it they never did I want to know step by step what's going on and what happened and no one is trying to help me in the situation
null
EQUIFAX, INC.
CO
806XX
null
Consent provided
Web
2020-10-14
Closed with explanation
Yes
null
3,893,353
2023-07-18
Credit card or prepaid card
General-purpose credit card or charge card
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
It is highly unjustifiable to have late payments displayed on my account when I have consistently made timely payments.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
TX
77489
null
Consent provided
Web
2023-07-18
Closed with explanation
Yes
null
7,275,979
2020-04-10
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I received a copy of my credit report which showed accounts and inquiries that I did not authorize. I understand you should not be allowed to put an account or inquiry on my file unless I have approved it. I have provided you with a police report, and I am currently working with an investigator to stop the use of my name by someone who has stolen my identity. Please have the following accounts inquiries removed from my credit file at once because I did not authorize them, and they are fraudulent. ( List Unauthorized Information ) : Fraudulent Accounts : XXXX XXXX XXXX : ACC NO : XXXX Date Opened : XX/XX/XXXX Fraudulent Inquiries : XXXX XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX GA : XX/XX/XXXX XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX : XX/XX/XXXX XXXX : XX/XX/XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX : XX/XX/XXXX Also, be advised the Fair Credit Reporting Act states that any information that is kept on an individuals credit report must be correct. This includes unauthorized inquiries. If your company refuses to investigate and respond to my request within 30 days from the receipt of this letter, I am prepared to file a lawsuit in small claims court. Also, be aware that the return receipt/signature of this certified letter is evidence of your receipt of said request. I have sent this letter because I need your prompt response to this issue and I need written correspondence as evidence your company is acting upon my request. Sincerely, XXXX XXXX XXXX
null
EQUIFAX, INC.
GA
30032
Servicemember
Consent provided
Web
2020-04-10
Closed with explanation
Yes
null
3,600,867
2022-05-21
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the fair credit Reporting act XXXX Account # XXXX, has violated my rights. 15 USC 1681 Section 602 States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 : it also states a consumer reporting agency can not furnish a account without my written instructions. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose ;
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
PA
152XX
null
Consent provided
Web
2022-05-21
Closed with explanation
Yes
null
5,587,384
2021-06-30
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
The following accounts were opened fraudulently without my permission or authorization, I demand for them to be removed immediately by law- the list of accounts with full account number and open date are below Fraudulent accounts- 1.XXXX XXXX-open date XX/XX/XXXX 2.DPT ED/XXXX- open date XX/XX/XXXX 3.DPT ED/XXXX- open date XX/XX/XXXX 4.DPT ED/XXXX- open date XX/XX/XXXX 5.US DEPT ED- open date XX/XX/XXXX 6.XXXX original creditor-XXXX XXXX XXXX XXXX XXXX open date XX/XX/XXXX 7.XXXX XXXX XXXX open date XXXX XXXX 8.XXXX XXXX open date XXXX XXXX 9.XXXX original creditor-PHOENIX XXXX XXXX XXXX XXXX-open date XX/XX/XXXX FRAUDULENT INQUIRIES XXXX XXXX Date open XX/XX/XXXX 2.US SM BUS ADMIN ODA date open-XXXX XXXXXXXX, XXXX 3.XXXX date open-XXXX XXXX XXXX FRAUDULENT ADDRESS 1.XXXX XXXX XXXX XXXX XXXX FL XXXX 2.XXXX XXXX XXXX XXXX XXXX XXXX 3.XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX 4XXXX XXXX XXXX XXXX XXXX FL XXXX XXXX XXXX CT XXXX FL XXXX FRAUDELENT NAME 1XXXX XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
FL
33009
null
Consent provided
Web
2021-06-30
Closed with explanation
Yes
null
4,503,074
2020-12-15
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I HAVE HAD A CHANCE TO CAREFULLY REVISE MY CREDIT REPORT BUT TO MY SURPRISE I DISCOVERED SOME ACCOUNTS AND ENTRIES IDENTIFIED AS INQUIRIES THAT WAS REPORTING ON MY CREDIT BUT DOES NOT BELONG TO ME. I HAVE NO KNOWLEDGE OF THE ACCOUNTS AND INQUIRIES. PLEASE RE-INVESTIGATE THE ACCOUNTS AND INQUIRIIES AND HAVE THE REMOVED FROM MY CREDIT FILE AS SOON AS POSSIBLE. PLEASE UNDERSTAND THAT THE ACCOUNTS AND INQUIRIES DO NOT BELONG TO ME AND IS IN NO WAY CONNECTED TO ANY TRANSACTIONS THAT I HAVE MADE IN THE PAST.
null
EQUIFAX, INC.
FL
33025
null
Consent provided
Web
2020-12-15
Closed with explanation
Yes
null
4,013,122
2020-08-08
Credit card or prepaid card
General-purpose credit card or charge card
Struggling to pay your bill
Credit card company won't work with you while you're going through financial hardship
XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX, TX XXXX XXXX XX/XX/XXXX LVNV Funding LLC Original Creditor- XXXX XXXX XXXX Dear Sir/Madam, Re : Original Creditor- XXXX XXXX XXXX Im writing this letter to open a negotiation on the debt for the account number provided above. After a period of financial hardship, I am currently working to address several unpaid debts Ive acquired. However, I still have limited resources and may only be able to pay back some of what I owe. With that in mind, I would like to propose to settle this debt for {$160.00}. In return, I request that your company remove any late payments or charge-offs related to this account on my credit report. If your company is willing to accept this offer, please prepare a settlement agreement, sign it and send it to me. Once I receive my signed copy of our agreement, I will pay the amount listed above as agreed. Sincerely, XXXX XXXX XXXX
null
Resurgent Capital Services L.P.
TX
75149
null
Consent provided
Web
2020-08-08
Closed with explanation
Yes
null
3,785,098
2023-05-25
Credit card or prepaid card
General-purpose credit card or charge card
Problem when making payments
You never received your bill or did not know a payment was due
I opened a credit card with capital one in XX/XX/2022. It wasnt until the end of that year that i began using the account and subsequently allowed my daughter to use while out one day. She lost it... meanwhile I never received any type of statement or call from them regarding payment etc recently i was applying to refinance my mortgage and the lenders report showed the account to be over the limit and late. I immedialtey reached out to cap one only for them to advise that they had my info incorrect in the system so i couldnt make a payment and would have to mail a copy of my id. so you can see me kinda, its on my report, im calling to make a payment and there is NO record... they advised that it would take a full 10 business days to research after receiving my license but weirdly in that process i receive my FIRST bill / statement, which i paid in full. Im not even sure that all of the transactions are mine but i want to do whatever works in the best interest of my credit the fastest
null
CAPITAL ONE FINANCIAL CORPORATION
FL
33016
null
Consent provided
Web
2023-05-25
Closed with explanation
Yes
null
7,028,719
2022-09-30
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I have incorrect information on my credit report, I have listed these accounts all below. These accounts are reporting to all three credit reporting agencies. I also, have incorrect information reporting to all three credit reports in regards to my car payment. During the pandemic my car payment aloud me to skip a couple payments and advised that it wouldn't effect me negatively and then they reported I had late payments. I have tried to deal with all these issues directly with the companies and have gotten no where and this negative information is keeping me and my children from getting housing. Please see incorrect info reporting to all three credit reporting companies, these accounts do not belong to me. XXXXXXXX XXXX XXXX XXXX Account # XXXX Amount {$720.00} XXXX XXXX XXXX # XXXX Amount {$450.00} XXXX XXXX XXXX Account # XXXX Amount {$240.00} XXXX XXXX XXXX XXXX Account # XXXX Amount {$230.00} this account below is my car payment and they are reporting me late during the pandemic and I was never supposed to be reported late. XXXXXXXX XXXX XXXX Account # XXXX Lates below and this was never to be reported to the credit reporting agencies, they advised it would not effect me negatively because of the pandemic. XXXX XXXX XXXX XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
OH
43068
null
Consent provided
Web
2022-09-30
Closed with non-monetary relief
Yes
null
6,036,737
2022-10-12
Debt collection
Credit card debt
Took or threatened to take negative or legal action
Sued you without properly notifying you of lawsuit
I got a letter in the mail for a Civil Action Information Subpoena, and I mailed back the questions they requested. On top of the letter it states that " Failure to Comply with this information subpoena may result in your arrest and incarceration '' It is for XXXXXXXX XXXX their attorney sent this letter. I called my Superior court to get information on this and spoke with someone there about it. They told me a Judgment has already been filed and i never submitted a answer to the court and they already entered it against me. I never got any letters from the attorney saying they were going to take legal action and I was never physically served any paper work or signed any certified letters. I never got anything saying I had a court date and never received a complaint or anything telling me to file a answer with the court. I would have filed an answer if I was sent the correct documents stating I needed to. They are saying they are going to garnish my wages. The account was charged off and I have not since heard or received anything regarding it. I also wanted documentation showing my agreement and that I owe this debt so I will be requesting a debt validation letter. Also it states that I owe {$2300.00} plus costs of which {$2500.00} together with interest from XX/XX/2018. I am unsure how I owe more money on debt that was charged off, and my account is closed. I was never notified of having to pay any Judgement and was never told there would be added interest.
Company believes it acted appropriately as authorized by contract or law
Pressler & Pressler, LLP
NJ
087XX
null
Consent provided
Web
2022-10-12
Closed with explanation
Yes
null
6,076,477
2023-09-10
Credit card
General-purpose credit card or charge card
Closing your account
Can't close your account
I recently got a job at a firm that audits Citi Bank and in order to avoid financial independence issues going forward, I am trying to close my Citi credit card accounts XXXX and XXXX. However, for some reason the account closure functionality on Citi 's self service online portal is not available.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
IL
606XX
null
Consent provided
Web
2023-09-10
Closed with non-monetary relief
Yes
null
7,527,865
2019-07-21
Debt collection
Credit card debt
Communication tactics
Frequent or repeated calls
Hello, I have received 15+ calls from this company Portfolio Recovery Associates and have payment plan set up with them but they have been consistently harassing my phone and calling nonstop from different numbers. I have had it and am tempted to change my number. Please remedy this as this company is causing a big disruption in my life. Thank you.
null
PORTFOLIO RECOVERY ASSOCIATES INC
OR
XXXXX
null
Consent provided
Web
2019-07-21
Closed with non-monetary relief
Yes
null
3,312,908
2020-09-23
Debt collection
Credit card debt
False statements or representation
Attempted to collect wrong amount
I had a credit card with XXXX XXXX with a {$300.00} limit. It was not maxed out. I became a XXXX unexpectedly and could not afford any expenses beyond rent and childcare while I work at the time so credit card payments were out of the question. XXXX XXXX would not work with me whatsoever. They supposedly sent my debt to LVNV LLC for the amount of {$780.00} which is almost double what the limit even was and the card was not maxed out. I have tried to resolve the debt numerous times but they can not locate my account yet they are reporting me in collections for the amount of {$780.00}. I have disputed this MANY MANY times but they will not rectify the account. XXXX XXXX and LVNV are both reporting me delinquent which is destroying my credit.
null
Resurgent Capital Services L.P.
CA
95842
Servicemember
Consent provided
Web
2020-09-23
Closed with explanation
Yes
null
3,861,576
2022-01-14
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
I've asked Experian and XXXX to VERIFY and VALIDATE the information reported on the Bankruptcy on my report for a year now. WHEN and IF they respond to my request they are keep sending me the same respond " We VERIFIED the account as ACCURATE with the reporting AGENCY XXXX or 3rd PARTY company. I also received a letter from XXXX saying we verified the XXXX as ACCURATE and if you need more details CONTACT the COURT. I contacted the COURT and they sent me a letter that they DO NOT REPORT or SEND any INFORMATION about the PUBLIC RECORD to ANY BUREAU!! so WHERE and HOW did XXXX and the other bureaus VERIFIED and VALIDATED the information if there is NO REPORTING to any of them or any of then have a way to get the information??? IT IS A COMPLETE VIOLATION of reporting according to the FCRA!
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
NY
11205
null
Consent provided
Web
2022-01-14
Closed with non-monetary relief
Yes
null
5,110,378
2023-05-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I'm really not sure what happened. I have mailed off letters to the credit bureaus continuously and thus far I have not gotten a response.My name is XXXX XXXX and I am filing this complaint for falsely reporting misleading information.There is no third party involved.Please review the uploaded letters.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
PA
19120
null
Consent provided
Web
2023-05-26
Closed with non-monetary relief
Yes
null
7,031,268
2023-03-15
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
This is my NUMEROUS request that I have been a victim of identity theft and that no one seems to care, that I want to dispute specific records in my credit file that do not belong to me, or that I have signed any agreement. The items I'm challenging have nothing to do with any transactions I've done or authorized to gain products, services, or money. Please remove the following items : XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, OH XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX, OH XXXX XXXX XXXX XXXX XXXX, OH XXXX XXXX/XXXX XXXX XXXXXXXX Balance : $ XXXX XXXX XXXX Balance : {$0.00} XXXX XXXX XXXX XXXXXXXX Balance : {$6300.00} XXXX XXXX XXXXXX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX ) XXXX Balance : {$1100.00} XXXX ( Original Creditor XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX Balance : {$330.00} XXXX ( Original Creditor : XXXX XXXX XXXX XXXX XXXX ) XXXX Balance : {$620.00} XXXX XXXX Balance : {$110.00}
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
OH
43085
null
Consent provided
Web
2023-03-15
Closed with explanation
Yes
null
6,702,833
2022-12-24
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I sent a letter on XX/XX/XXXX, to remove XXXX XXXX XXXX, XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX EQUIFAX XXXX XXXX XXXX that is UNKNOWN to me. I came across this law today and according to the Per FCRA 605B ( 15 U.S.C. 1681c-2 ) you are required to remove/block any accounts or information not later than 4 business days after XX/XX/XXXX. Ive already included this in my previous Complaint # & I am including it again.,
null
EQUIFAX, INC.
GA
31405
null
Consent provided
Web
2022-12-24
Closed with explanation
Yes
null
6,355,801
2023-05-17
Checking or savings account
Checking account
Problem caused by your funds being low
Overdrafts and overdraft fees
Truist bank - I was charged for a payment yesterday. The account is not supposed to be paid if I dont have the full amount hence my account overdrawn by > {$200.00}. Then another transaction posted again. All this time I was trying to get my account in good standing but their XXXX wasnt working so I couldnt get money into my account. They charged my two overdraft fees as a result even though transactions are not supposed to pay if I dont have the money.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRUIST FINANCIAL CORPORATION
MD
208XX
null
Consent provided
Web
2023-05-17
Closed with explanation
Yes
null
6,987,985
2018-11-28
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information is missing that should be on the report
On XX/XX/2018 I disputed with XXXX, XXXX, and XXXX on XXXX XXXX, Account number:XXXX. I disputed again with XXXX on XX/XX/2018. FCRA XXXX and FDCPA XXXX ( b ) state that the creditor MUST enter a notice of dispute. If this is not entered, the account must be deleted. This is violations of both FCRA and FDCPA.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
SYNCHRONY FINANCIAL
TX
75216
null
Consent provided
Web
2018-11-28
Closed with explanation
Yes
null
3,085,027
2022-06-20
Debt collection
Medical debt
Threatened to contact someone or share information improperly
Talked to a third-party about your debt
Credit Control Corporation purchased my debt from XXXX XXXX XXXX for {$2700.00}. Credit Control corporation additionally placed a collection on my consumer report without permissible purpose or consent. Credit Control Corporation also obtained my medical records and social security number without my consent or permission. Credit Control Corporation continues to harass my self, friends, and family members weekly via phone calls. Credit Control Corporation is in violation of the following Federal Laws : 15 USC 1681 - Right to Privacy 15 USC 1681d - Disclosure of Investigative Consumer Report 15 USC 1692 - Any Debt collector Shall not state that an Consumer owes any debt EACH VIOLATION IS {$1000.00}
Company disputes the facts presented in the complaint
R & B Corporation of Virginia
VA
23322
null
Consent provided
Web
2022-06-20
Closed with explanation
Yes
null
5,686,990
2022-12-15
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
credit bureaus are not doing investigations into my disputes I haven't received correspondence from the bureaus and its been well over a month
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
94591
null
Consent provided
Web
2022-12-15
Closed with non-monetary relief
Yes
null
6,327,025
2020-09-27
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
To : Whom It May concern : I am writing to dispute a fraudulent charge on my account in the amount of {$0.00}, {$0.00}, {$0.00}, {$0.00}, {$0.00}, {$0.00}, {$0.00}. I am a victim of Identity theft, and I did not make or authorize this charge. I am requesting that the charge be removed, that any finance other charges related to the fraudulent amount be credited, as well and that I receive an accurate statement. This request is made pursuant to the Fair Credit Billing Acts amendments to the Truth in Lending Act, 15 U.S.C. 1666-1666b, 12 C.F.R 226.13. See Also 12 C.F.R 226.12 ( b ) I am writing to request the method of verification for dispute initiated on XX/XX/XXXX and the subsequent response received on XX/XX/XXXX enclosed with this letter. In accordance with FCRA, Section 611, I am requesting this information to review for completeness and accuracy and appropriateness. In lieu of sending the information you can reopen the dispute and ensure a proper investigation is performed. I would appreciate a timely response outlining the steps that will occur to resolve this matter. If I do not receive a response I will have no choice but to exercise my right under FRCA, Section 616, and pursue legal action. -- CLOSED ACCOUNTS 1. XXXX XXXX XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$0.00} -This is not my account. 2. XXXX XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$0.00} -This is not my account. 3. XXXX/XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$0.00} -This is not my account. 4. XXXX/XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$0.00} -This is not my account. 5. XXXX XXXX XXXXXXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$0.00} -This is not my account. -- PERSONAL ACCOUNTS 6. XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$0.00} -This is not my account. 7. XXXX XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$0.00} -This is not my account.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
907XX
null
Consent provided
Web
2020-09-27
Closed with explanation
Yes
null
3,868,688
2023-10-03
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
There are some unauthorized inquiries that I don't recognized. I already disputed these inquiries to the 3 credit bureaus but the investigation did not fix the errors.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
92782
null
Consent provided
Web
2023-10-03
Closed with non-monetary relief
Yes
null
7,635,720
2023-03-28
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Hi I am submitting this XXXX XXXX this isn't any influence and this is not a third party. TransUnion has low and unfair credit number for me in their report. I have complained more than 88 times nonstop this is exhausting im depressed they are not putting these fraudulent inquiries in dispute and accounts and they still haven't deleted them either I am depressed. The problem has not been resolved. my fico has me at a credit score over 709 transunion has me at a score around 590. That is a huge difference. transunion paints me as a Bum. my fico say I have good credit. What the heck is going on here. i have almost no debt and my identity was stolen causing my score to drop n i made this clear for 90 days straight with transunion i spoke to a representative agent name XXXX and XXXX and XXXX and XXXX and XXXX from the fraud department I prefer to speak to a us rept but they refused they had me on mute for 4 hours which was hurtful I have a perfect repayment record. I have very low credit utilization. I have one negative credit items outstanding debt now that is not mines. I have modest but ok income. Social Security. Something is wrong with Transunion. I do not understand why they are abusing consumers they don't help you at all This was a first step towards attempting resolution. They kept lying telling me they disputed n its not reporting but it keep reporting this inaccurate information without my authorization. They refused or were unable to verify n remove the inquiries and negative account its been 60days n they record the calls n admitted they had my police report n ftc and affidavit That was after attempting to contact Transunion more than 88 times in the last 120 days. transunion is an abusive company. They are supposed to be protecting consumers. They need to be reigned in. they are causing me severe XXXX and stopping me from getting this job offer XXXX now XXXX homeless XXXX cant provide to my XXXX year old daughter PLEASE HELP ME PLEASE XXXX depressed now.with no help they keep ignoring me after I keep telling them repeatedly they are hurting my character of my name they won't respond and it not even in investigation with and me and my son are bout to be homeless please help I cant live like this The credit bureaus never did a proper " investigation '' according to the FCRA. Section 1681a of the Fair Credit Reporting Act defines an investigative consumer report as a consumer report or portion thereof in which information on a consumer 's character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, or associates of the consumer reported on or with others with whom he is acquainted or who may have knowledge concerning any such items of information. They did not do this. Also they have violated my rights even more. The credit bureaus stated my account was properly investigated but how is that possible if I never gave these creditors WRITTEN CONSENT OR AUTHORIZATION TO USE MY PERSONAL INFORMATION TO OPEN OR CLOSE ANY ACCOUNT. THESE BALANCES IS IN ACCURATE, PAYMENT STATUS AND HISTORY IN ACCURATE, LAST ACTIVITY DATE IS IN ACCURATE, ALL INFORMATION REGARDING THESE NEGATIVE INSTALLMENT LOAN IS INACCURATE.Someone is using my personal information pretending to be me to obtain credit. I don't know anything about this fraudulent account. I don't have any closed OR OPEN accounts with THESE LISTED CREDITORS BELOW WITH MY DOCUMENTATION. Also they have violated my rights even more In accordance with the Fair Credit Reporting Everything has to be 100 % accurate on my credit report. The credit bureaus stated it was properly investigated but how is that even possible if THESE CREDITORS DID NOT GET ANY WRITTEN SIGNATURE, CONSENT OR AUTHORIZATION FROM ME. This account is fraud and does not belong to me, this is in accurate, I have never opened or closed any account with THESE CREDITORS I ask for documents with signature or authorization, they did not submit my request.This grounds for removal and deletion immediately. I never gave THESE CREDITORS ANY WRITTEN CONSENT OR AUTHORIZATION TO USE MY PERSONAL INFORMATION TO OPEN THIS ACCOUNT. THIS IS FRAUD. I'VE ASK FOR SIGNED DOCUMENTS WITH MY SIGNATURE GIVING WRITTEN CONSENT TO OPEN THIS FRAUDULENT CREDIT ACCOUNTS. SOMEONE USE MY PERSONAL INFORMATION PRETENDING TO BE ME WITHOUT MY AUTHORIZATION OR CONSENT TO OPEN OR CLOSE ANY CREDIT ACCOUNT WITH THESE CREDITORS BELOW They also violated the law because according to 15 U.S.C 1681 section 602 A. states i have the rights to privacy 15 U.S.C 1681 section 604 section 2 : it also states a consumer reporting agency can not furnish a account without my written consent. In accordance with the Fair Credit Reporting act WITH THESE CREDITORS BELOW XXXX AND XXXX AND TRANSUNION has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose SECTION 604 15 U.S CODE 1681 B THE LAW STATES THAT NO ONE CAN FURNISH INFORMATION ON MY CREDIT REPORT WITHOUT MY CONSENT. SECTION 605 A 15 U.S CODE 1681 C-1 WITH NO WRITTEN CONSENT OR INSTRUCTIONS THAT WOULD IN FACT BE IDENTITY THEFT SECTION 605 B 15 U.S CODE 1681C A copy of section 605B of the Fair Credit Reporting Act, whichrequires you to block the.fraudulent information on my credit report resulting from identity theft within four business days and to promptly notify the furnisher ( s ) of that information. Please block this information from my credit report, pursuant to section 605B of the Fair Credit Reporting Act, and send the required notifications to all furnishers of this information.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
GA
30126
null
Consent provided
Web
2023-03-28
Closed with explanation
Yes
null
6,764,562
2019-11-11
Debt collection
I do not know
Attempts to collect debt not owed
Debt is not yours
This company is unknown to me. I dont have a personal, professional or financial relationship or responsibilities with them. I have never signed any documents agreeing to a financial account with them. The derogatory remarks that are being left on my credit reports are degrading and unfair. If this company has any information about me, it is unverifiable and in non valid. I want this detrimental information removed from my credit information from each of the major credit bureaus as soon possible.
null
Ad Astra Recovery Services Inc
AR
721XX
null
Consent provided
Web
2019-11-11
Closed with explanation
Yes
null
3,434,939
2017-10-08
Vehicle loan or lease
Lease
Problems at the end of the loan or lease
Problem with paying off the loan
Hi, we total losses a car end of XXXX XXXX, however the car lease payment was set up in early XXXX, so out of common sense we called to cancel the auto pay- there is no reason to pay a loan for a car that was total losssed. Our car insurance company worked with Toyota GAP insurance to pay off the full balance on the car- however as of today, toyota financial service have been harassing me by leaving phone message saying how urgent this issue is, and sending me mail by threatening g to sue me. Most ridiculously, they asked me to send back the lien release- I never even got it yet! This is insane and it seriously disturbed my life, we have suffered enough from the car accident, and now we have to face their harassment. Please help stop these nasty people.
null
TOYOTA MOTOR CREDIT CORPORATION
CA
90037
Servicemember
Consent provided
Web
2017-10-08
Closed with explanation
Yes
null
2,696,306
2021-03-11
Vehicle loan or lease
Loan
Problems at the end of the loan or lease
Problem with paying off the loan
my wife was a co-signer on an automobile and received a XXXX XXXX XXXX to correct the problem and costs me to pay taxes on $ XXXX.This car was a lemon law by federal standards and Chrysler paid it off. Fortunately, however, the Internal Revenue Service takes a logical view of forgiven debt for co-signers. Treasury Regulation Sec. 1.6050P-1 ( 7 ) says that for purposes of filing, " a guarantor is not a debtor. '' It differentiates between those who get the benefit of a loan and those who guarantee its repayment. You are a guarantor, and so you should be off the hook. After many attempts to resolve this issue, I have decided Santana ( XXXX ) refuses to correct their mistake. Chrysler capital sent us a letter this account was paid in full XXXX title XXXX
null
Santander Consumer USA Holdings Inc.
GA
31204
Older American, Servicemember
Consent provided
Web
2021-03-19
Closed with explanation
Yes
null
4,205,282
2022-02-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Difficulty submitting a dispute or getting information about a dispute over the phone
On XX/XX/2022, I started to apply for a credit card with capital one bank I got approved The next step was to deposit around {$49.00} to my account. Before completing the deposition, The wifi connection interrupted When the connection back, I tried to complete the money deposit to my account but the website push XXXX to start over the application process I did it again but I got rejected O thought there is an error in my information that I submit I tried again ( XXXX time ), I got a rejection When I checked my email I found I received XXXX emails The first XXXX, approved application The other XXXX, declined application I realized that this happened due to repeated application at the same time I followed the link in the email of approved application and I was successfully able to deposit the money and I received a new email that every thing is fine and in progress XXXX days later I received a conformation mail that my application is approved and my card will be issue soon Few days later I received a new email that my card was shipped and I will receive it on XXXX first When I checked my credit report, I found hard inquiry from capital one on XX/XX/2022. I found its the same day of my application and I was sure it ls due the accidentally repeated application I contacted the bank XXXX times, they were unable to help me and they asked me to contact the credit bearu I cant log in to XXXX and XXXX I did a dispute with XXXX but they asked me to contact the bank Attached are the emails I got Please see the dates All on the same day The approval is the first XXXX
null
CAPITAL ONE FINANCIAL CORPORATION
CA
94102
null
Consent provided
Web
2022-02-26
Closed with explanation
Yes
null
5,265,745
2022-04-08
Checking or savings account
Checking account
Managing an account
Banking errors
Yesterday I deposited {$5000.00} cash via the ATM into my Bank of America business checking account. The ATM stopped functioning during the transaction and I have only been credited with a {$3600.00} deposit. The bank did not issue any receipt for my deposit. They said I would receive an email confirming the error and that it was being looked into but I have nothing. They said I would see some kind of credit to my account but I dont have that either. I have nothing in writing to confirm what happened or that the issue is being looked into. Basically I gave the bank {$5000.00} cash, and theyre only crediting me for {$3600.00} with no evidence provided to me that they acknowledge an error occurred. They have essentially stolen {$1400.00} from me.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BANK OF AMERICA, NATIONAL ASSOCIATION
NY
117XX
null
Consent provided
Web
2022-04-08
Closed with monetary relief
Yes
null
5,426,449
2023-01-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date of Birth : XX/XX/XXXX Re : This is not a regular dispute. Take action immediately you are in violation. Its very obvious that your agency doesnt know what the FCRA is because from the looks of my credit report and all the errors i see you are disregarding it so heres my breakdown. 1.The Fair Credit Reporting Act is the primary federal law that governs the collection and reporting of credit information about consumers. Its rules cover how a consumer 's credit information is obtained, how long it is kept, and how it is shared with othersincluding consumers themselves. 2. What is a FCRA violation? Creditors give reporting agencies inaccurate financial information about you. Reporting agencies mixing up one person 's information with another 's because of similar ( or same ) last name or social security number. Agencies fail to follow guidelines for handling disputes. 3. My rights under the fair credit reporting act Verify the accuracy of my report when it is required for employment purposes. Receive notification if information in my file has been used against me in applying for credit or other transactions. Disputeand have the bureaus correct and deleteinformation in my report that is incomplete, inaccurate, and unverifiable. Remove outdated, negative information ( after seven years in most cases, 10 in the case of bankruptcy ). I demand these items be deleted immediately. I entered the items and the outcome I desire below because you are in violation and these items are not 100 % accurate and they are either INACCURATE, Unverifiable and Invalidated.. i recently applied for extended credit and was denied i am in distress because of your mistakes. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX I am interested to know how you are always able to verify something that never actually happened? I dont remember ever being late with any of my payments. Remove this harmful incorrect data immediately from my credit file. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I am interested to know how you are always able to verify something that never actually happened? I dont remember ever being late with any of my payments. Remove this harmful incorrect data immediately from my credit file. XXXX XXXX XXXX XXXX XXXX XXXX I am interested to know how you are always able to verify something that never actually happened? I dont remember ever being late with any of my payments. Remove this harmful incorrect data immediately from my credit file.I am interested to know how you are always able to verify something that never actually happened? I dont remember ever being late with any of my payments. Remove this harmful incorrect data immediately from my credit file. XXXX XXXX XXXX XXXX XXXX XXXX XXXX I am interested to know how you are always able to verify something that never actually happened? I dont remember ever being late with any of my payments. Remove this harmful incorrect data immediately from my credit file. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX It is not possible for you to update an account that I have no recollection of even belonging to me. You must remove this frivolous account immediately from my credit report. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX It is not possible for you to update an account that I have no recollection of even belonging to me. You must remove this frivolous account immediately from my credit report. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX It is not possible for you to update an account that I have no recollection of even belonging to me. You must remove this frivolous account immediately from my credit report. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX It is not possible for you to update an account that I have no recollection of even belonging to me. You must remove this frivolous account immediately from my credit report. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX It is not possible for you to update an account that I have no recollection of even belonging to me. You must remove this frivolous account immediately from my credit report. XXXX XXXX XXXX XXXX XXXX XXXX XXXX It is not possible for you to update an account that I have no recollection of even belonging to me. You must remove this frivolous account immediately from my credit report. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX It is not possible for you to update an account that I have no recollection of even belonging to me. You must remove this frivolous account immediately from my credit report. XXXX XXXX XXXX XXXX XXXX XXXX XXXX It is not possible for you to update an account that I have no recollection of even belonging to me. You must remove this frivolous account immediately from my credit report. XXXX. The following personal information is incorrect Account Number : XXXX XXXX XXXX This name belongs to someone else. Delete it from my report immediately. XXXX. The following personal information is incorrect Account XXXX XXXX XXXX XXXX XXXX This name belongs to someone else. Delete it from my report immediately. XXXX. The following personal information is incorrect Account Number : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX This address belongs to someone else. Delete it from my report immediately. XXXX. The following personal information is incorrect Account Number : XXXX XXXX XXXX XXXX XXXX XXXX XXXX - This address belongs to someone else. Delete it from my report immediately. XXXX. The following personal information is incorrect Account Number XXXX XXXX XXXX - This name belongs to someone else. Delete it from my report immediately. XXXX. The following personal information is incorrect Account Number : XXXX XXXX -This name belongs to someone else. Delete it from my report immediately. * Please remove all non-account holding inquiries Please note that you have 30 days to complete this investigation, as per the Fair Credit Reporting Act Section 611 ( a ) ( 1 ) ( A ). Be advised that the description of the procedure used to determine the accuracy and completeness of the information is hereby requested as well, to be provided within ( 5 ) days of the completion of your re-investigation and I am keeping a careful record of your actions, including your Method of Verification. I do not consent to e-Oscar or any means of automated verification. Failure to respond satisfactorily within 30 days of receipt of this certified letter XXXX result in a small claims action against your company, seeking {$5000.00} per violation for : 1. ) Defamation 2. ) Negligent Enablement of Identity Fraud 3. ) Violations of the Fair Credit Reporting Act 4. ) Financial Injury My contact information is as follows : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX P.S. Please be aware that dependent upon your response, I XXXX be detailing any potential issues with your company via an online public press release, including documentation of any potential small claims action. I am also including a copy of my complaint to the organizations below : CC : XXXX XXXX XXXX XXXX of XXXX Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX, XXXX XXXX CXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX XXXX XXXX : Federal Deposit Insurance Corporation XXXX : Comptroller Of The Currency CC : Federal Reserve System XXXX : Credit and insurance CC : Federal Trade Commission XXXX : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
NY
10001
null
Consent provided
Web
2023-01-17
Closed with explanation
Yes
null
6,445,816
2020-05-01
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I recently tried to rent an apartment and got declined due to someone using my name and information! The following accounts are fraudulent : XXXX XXXX # XXXX, XXXX XXXX XXXX # XXXX, XXXX XXXX XXXX # XXXX, XXXX # XXXX, XXXX XXXX XXXX # XXXX XXXX XXXX XXXX, XXXX XXXX XXXX # XXXX, XXXX XXXX XXXX # XXXX. I have filed a report with the XXXX Police Dept and a complaint with the CFPB. This is really stressful and annoying I can't figure out what else needs to be done.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
OH
43219
null
Consent provided
Web
2020-05-01
Closed with explanation
Yes
null
3,631,758
2017-10-16
Credit card or prepaid card
General-purpose credit card or charge card
Incorrect information on your report
Information belongs to someone else
There are XXXX inquires from CITI listed on my credit file which I have NOT applied for credit. I would like to know why? This is fraud and I want the inquires removed
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
NY
10455
null
Consent provided
Web
2017-10-16
Closed with explanation
Yes
null
2,702,901
2019-02-17
Debt collection
Other debt
Attempts to collect debt not owed
Debt is not yours
Debt is not verified. We do not have a pud rider on our house. A HOA can not charge fees. HOA did not even register with state until three years ago. We have asked for verification. Did not provide. This debt does not exist and is not valid. We provided this info to collection company, just ignored.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
United Credit and Collections Inc.
MO
63304
null
Consent provided
Web
2019-02-17
Closed with explanation
Yes
null
3,154,760
2017-06-23
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
In XXXX of XXXX, I was considering applying for a HELOC through my BofA. I spoke to an agent and discussed some options - HELOC vs a refi wth cash out. He stated he needed to verify my information before he could submit an application. He asked about my income and expenses and marital status (?? ), then he explained there is not enough equity in my home to do a refi - I owed XXXX, then it was worth XXXX, then he said I did not have enough equity in the home to do a HELOC. I kinda got the impression he was racially profiling me as a XXXX XXXX XXXX XXXX I earn about XXXX annually and have good credit. He said he would double check and call me back. I never heard anything else from XXXX or BofA. In XXXX XXXX I remodeled my kitchen and decided to try to apply for a HELOC, When I pulled my credit report, I saw the hard inquiry from XXXX. I never authorized credit inquiry, never started an application and the agent I spoke to never submitted XXXX or even called me back. I have tried to have this inquiry removed because I did not authorize it.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BANK OF AMERICA, NATIONAL ASSOCIATION
CA
95827
null
Consent provided
Web
2017-06-23
Closed with explanation
Yes
null
2,557,683
2021-05-04
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
This account should have never been written off. It was pending payoff from insurance when I was XXXX and I was told I could stop paying. When it was charged off they told us they would reverse the fees upon pay off. In XXXX they received their payoff and never reversed the charge offs or fees. I opened up an investigation two times and no one called me with results like they promised and never took off fees as promised and never reversed charge offs as promised. Please note entire balance of card at time of XXXX when they told me I can stop paying was paid in full. The only balance remaining is the fees they told me not to worry about
null
EQUIFAX, INC.
NC
28078
null
Consent provided
Web
2021-05-04
Closed with explanation
Yes
null
4,350,975
2022-04-08
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I XXXX XXXX am filing this complaint on behalf of myself for false reporting misleading information. This complaint has not been filed by a third party nor was it filed in error. These items in my credit file are from unauthorized use of my social security number and card. I did not authorize these accounts to be taken out in my name nor do they relate to anything I did. I'm unaware of any of this. All is being investigated by the FTC.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
34207
null
Consent provided
Web
2022-04-08
Closed with non-monetary relief
Yes
null
5,426,270
2023-06-17
Debt collection
Payday loan debt
Took or threatened to take negative or legal action
Threatened to sue you for very old debt
On XX/XX/2023, I received a letter from " XXXX XXXX XXXX '' accusing me of being " severely delinquent '' on an alleged loan from Cash Store and threatening to take me to federal court on check fraud charges and giving me until XX/XX/2023 to make payment otherwise I would be served with a summons to appear in court. The company also threatened to call in family members, who they cited by name in the letter to testify against me. I have never dealt with this company and the debt according them was taken out while I was working with a company that I had not worked for in more than XXXX years.
null
Cottonwood Financial Ltd.
TX
75287
null
Consent provided
Web
2023-06-17
Closed with explanation
Yes
null
7,131,765
2023-08-24
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I am writing to delete the following information in my file. The items I need deleted are listed in the report. I am a victim of identity theft and did not make the charge. I ask that the items be deleted to correct my credit report. I reported the theft of my identity to the Federal Trade Commission and I also have enclosed copies of the Federal Trade Commissions Identity Theft Affidavit. Please delete the items as soon as possible.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
PA
19132
null
Consent provided
Web
2023-08-24
Closed with explanation
Yes
null
7,449,249
2020-09-25
Vehicle loan or lease
Loan
Struggling to pay your loan
Loan balance remaining after the vehicle is repossessed and sold
Upon getting a new vehicle, i voluntarily surrendered my vehicle and made a verbal agreement on the phone with bank rep to pay {$100.00} per month. After the vehicle was auctioned off the bank requested the full amount which was over {$5000.00} immediately. After telling them i could not pay all that up front and that an agreement was made for {$100.00} per month, the bank decided to threaten me with a lawyer who never called me and now we have to go to court. They auctioned the vehicle for less than what the value was then tacked on a repo fee also. Credit acceptance also has added an unfair amount of interest on the loan.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CREDIT ACCEPTANCE CORPORATION
NY
134XX
Servicemember
Consent provided
Web
2020-09-25
Closed with explanation
Yes
null
3,864,639
2022-06-21
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the Fair Credit Reporting act, the following accounts that on my credit report are a violation of my rights : XXXX XXXX XXXX XXXX Account numberXXXX. XXXX XXXX Account number XXXX. XXXX XXXX XXXX XXXX Account number XXXX XXXX XXXX Account number XXXX ( reporting to experian ) 15 U.S.C 1681 section 602 A. States I have the right to privacy and 15 U.S.C 1681 Section 604 A Section 2 states that a consumer reporting agency can not furnish a account without my written instructions and was not authoized by me. . I am requesting that these accounts be removed from my reports.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
NY
100XX
null
Consent provided
Web
2022-06-21
Closed with non-monetary relief
Yes
null
5,694,270
2022-06-13
Checking or savings account
Checking account
Managing an account
Deposits and withdrawals
XX/XX/2021 {$4400.00} My account was freeze. Have been calling the security team for months, they send me XXXX link but the links expired in minutes it wont let me capture my face for the selfie
null
Social Finance, Inc.
MA
019XX
null
Consent provided
Web
2022-06-13
Closed with explanation
Yes
null
5,663,296
2020-05-01
Mortgage
Conventional home mortgage
Incorrect information on your report
Public record information inaccurate
I called my mortgage servicing company to as what they are offering as far as forbearance plans because I am a XXXX XXXXXXXX and wanted to be informed and inform my clients. The company, New Rez, under Shellpoint Mortgage Servicing, told me someone would call me back. They never called. Instead, I got a letter stating that I was now in a forbearance plan and did not need to pay my mortgage payment. I called them to clarify that I did not need the plan, I just wanted to get information. They apologized and even said that they would file a complaint on my behalf for the misunderstanding. After a few confusing letters contradicting each other, I called them back again on XX/XX/XXXX. They reassured me that I was not in a forbearance plan and that nothing would be reported to the credit bureaus. On XX/XX/XXXX, today, a change was made to my credit report stating that my mortgage was " affected by natural disaster ''. This is exactly what I did not want to happen. I never agreed to any terms of a forbearance plan, verbaly or otherwise. I payed my payment on time, every time. I even pay a {$100.00} more per month to bring my principle down faster. The companies website is https : //www.shellpointmtg.com/
Company believes it acted appropriately as authorized by contract or law
Shellpoint Partners, LLC
CA
91402
null
Consent provided
Web
2020-05-01
Closed with explanation
Yes
null
3,632,324
2018-04-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
I have an account with Navient that shows several periods of overdue payments. This is negatively affecting my credit score. It is also incorrect, as the overdue payments were retroactively cured by forbearance. I sent the attached email to Navient. An employee named XXXX XXXX spoke to me on the phone, and stated that Navient is not allowed to change a report once it has been made, even if it is no longer correct. Her position is wrong under the law and under the advisory opinion I cited in the email.
null
Navient Solutions, LLC.
IA
XXXXX
Servicemember
Consent provided
Web
2018-04-26
Closed with explanation
Yes
null
2,888,601
2020-08-15
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
These are not my accounts, nor did I authorize any of these companies to run my credit.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NV
89032
null
Consent provided
Web
2020-08-15
Closed with explanation
Yes
null
3,797,764
2021-12-18
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I have asked Experian and have mailed my personal information in regards to my information. My name is incorrect. Has several different names on my credit report. I have called and mailed items and still it is not corrected.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
TX
770XX
Servicemember
Consent provided
Web
2021-12-18
Closed with explanation
Yes
null
5,022,072
2022-11-22
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the Fair Credit Reporting Act. the list of accounts below has violated my federally protected consumer rights to privacy and confidentiality under title 15 U.S.C. 1681 : XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX : # XXXX, XXXXXXXX XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX : # XXXX, XXXX XXXX XXXX XXXX XXXX # XXXX, XXXX XXXX XXXX : # XXXX HAVE ALL VIOLATED MY FEDERALLY PROTECTED CONSUMER RIGHTS. 15 U.S.C. 1681 Section 602 A : States I have the right to privacy. 15 U.S.C. 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. 15 U.S.C. 1681C ( a ) ( 5 ) ( 6 ) : Except as authorized under subsection ( b ), no consumer reporting agency may make any consumer report containing any of the following items of information : ( 5 ) Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. ( 6 ) The name, address, and telephone number of any medical information furnisher that has notified the agency of its status, unless ( A ) such name, address, and telephone number are restricted or reported using codes that do not identify, or provide information sufficient to infer, the specific provider or the nature of such services, products, or devices to a person other than the consumer; or ( B ) the report is being provided to an insurance company for a purpose relating to engaging in the business of insurance other than property and casualty insurance. 15 U.S.C. 1681s-2 ( a ) ( 1 ) : A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and ( ii ) the information is, in fact, inaccurate.
null
EQUIFAX, INC.
NJ
07753
Servicemember
Consent provided
Web
2022-11-22
Closed with explanation
Yes
null
6,227,295
2021-02-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
SunTrust opened a bank account in my name in XX/XX/XXXX which has been determined to be fraud. However, the inquiry is STILL ON MY REPORT as LightStream and has NOT been removed. SunTrust Bank ( SunTrust ) merged with Branch Banking and Trust Company, a North Carolina banking corporation ( BB & T ) and the combined bank is now known as Truist Bank ( Truist ). LightStream is a division of Truist. I have asked XXXX to remove it, SunTrust has promised me that they would remove ANY reporting, but as of today XX/XX/XXXX, the inquiry is still there. I did not authorize it and I want it removed immediately or a financial penalty invoked. This is nearly 6 months later and the inquiry is still present. It took SunTrust several weeks to close the fraudulent account and STOP sending me statements as if I actually opened the account!
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRUIST FINANCIAL CORPORATION
AL
35244
null
Consent provided
Web
2021-03-06
Closed with explanation
Yes
null
4,145,698
2022-06-03
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the Fair Credit Reporting Act, XXXX Account # XXXX, XXXX Account # XXXX, XXXX XXXX Account # XXXX, XXXX XXXX XXXX Account # XXXX, XXXX XXXX Account # XXXX and XXXX XXXX Account # XXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
795XX
null
Consent provided
Web
2022-06-03
Closed with non-monetary relief
Yes
null
5,632,311
2022-08-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Hi I am submitting this XXXX XXXX without any influence and this is not a third party. XXXX has low and unfair credit number for me in their report. I have complained. The problem has not been resolved. my fico has me at a credit score over 719XXXX has me at a score around 590. That is a huge difference. XXXX paints me as a XXXX. my fico say I have good credit. What the heck is going on here. i have almost no debt and my identity was stolen causing my score to drop n i made this clear for 60 days straight with XXXX i spoke to a representative agent name XXXX and XXXX and XXXX from the fraud department I prefer to speak to a us rept but they refused they had me on mute for 4 hours which was hurtful I have a perfect repayment record. I have very low credit utilization. I have three negative credit items outstanding debt now. I have modest but ok income. Social Security. Something is wrong with XXXX. I do not understand why they are abusing consumers .This was a fist step towards attempting resolution. They kept lying telling me they disputed n its not reporting but it keep reporting this inaccurate information without my authorization. They refused or were unable to verify n remove the inquiries and its been 60days n they record the calls n admitted they had my police report n ftc and affidavit That was after attempting to contact XXXX more than 21 times. XXXX is an abusive company. They are supposed to be protecting consumers. They need to be reigned in. they are causing me severe XXXX and stopping me from getting this job offer n now im XXXX n cant provide to my XXXX year old daughter PLEASE HELP ME PLEASE.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
CO
80207
null
Consent provided
Web
2022-08-17
Closed with non-monetary relief
Yes
null
5,884,097
2023-03-20
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
See the attached documents. I want the bureau to start the investigation on these accounts that I am never late for but they're reporting me as late.
null
EQUIFAX, INC.
PA
19146
null
Consent provided
Web
2023-03-20
Closed with explanation
Yes
null
6,725,454
2021-09-14
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Problem with personal statement of dispute
On XX/XX/2021 XXXX received a letter requesting the " Method of Verification '' as I suspected that they utilized an electronic method known e-Oscar to verify the debt they say I owe. I am absolutely certain that the item I disputed is incorrect and should be removed, so I am hereby exercising my rights under FCRA 611 ( a ) ( 7 ) to request a complete description of all methods used to investigate my aforementioned dispute. Transunion received the same letter/request on XX/XX/2021. XXXX received the same letter/request on XX/XX/2021. The Method of Verification has not been received by listed companies. The ( 15 ) day period has been exceeded.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
32803
null
Consent provided
Web
2021-09-14
Closed with explanation
Yes
null
4,718,150
2019-09-02
Debt collection
Other debt
Attempts to collect debt not owed
Debt was paid
I cancelled my insurance months ago by sending written communication to State Farm ( both via their online messaging system and direct email ). This car insurance was as a result formally cancelled on XX/XX/2019. However, I have had payments paid beyond this date. I have asked State Farm to refund the extra payments, but they have failed to give me either a simple billing info or refund. State Farm should understand thy should respect customers time. I have received numerous phone calls during working hours from multiple people trying to market their service, while I clearly responded back to them that I have cancelled my service and am not inserted. Instead of addressing my request to refund, they keep providing vague responses which is clearly disrespectful to customer demands.
null
STATE FARM BANK, FSB
NC
28226
null
Consent provided
Web
2019-09-02
Closed with explanation
Yes
null
3,360,403
2023-03-02
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Hi I am submitting this XXXX XXXX this isn't any influence and this is not a third party. XXXX has low and unfair credit number for me in their report. I have complained more than 88 times nonstop this is exhausting im depressed they are not putting these fraudulent inquiries in dispute and accounts and they still haven't deleted them either I am depressed. The problem has not been resolved. my fico has me at a credit score over 709 XXXX has me at a score around 590. That is a huge difference. XXXX paints me as a Bum. my fico say I have good credit. What the heck is going on here. i have almost no debt and my identity was stolen causing my score to drop n i made this clear for 90 days straight with XXXX i spoke to a representative agent name XXXX and XXXX and XXXX and XXXX and XXXX from the fraud department I prefer to speak to a us rept but they refused they had me on mute for 4 hours which was hurtful I have a perfect repayment record. I have very low credit utilization. I have one negative credit items outstanding debt now that is not mines. I have modest but ok income. Social Security. Something is wrong with XXXX. I do not understand why they are abusing consumers they don't help you at all This was a first step towards attempting resolution. They kept lying telling me they disputed n its not reporting but it keep reporting this inaccurate information without my authorization. They refused or were unable to verify n remove the inquiries and negative account its been 60days n they record the calls n admitted they had my police report n ftc and affidavit That was after attempting to contact XXXX more than 88 times in the last 120 days. XXXX is an abusive company. They are supposed to be protecting consumers. They need to be reigned in. they are causing me severe XXXX and stopping me from getting this job offer n now im homeless n cant provide to my XXXX year old daughter PLEASE HELP ME PLEASE im depressed now.with no help they keep ignoring me after I keep telling them repeatedly they are hurting my character of my name they won't respond and it not even in investigation with and me and my son are bout to be homeless please help I cant live like this The credit bureaus never did a proper " investigation '' according to the FCRA. Section 1681a of the Fair Credit Reporting Act defines an investigative consumer report as a consumer report or portion thereof in which information on a consumer 's character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, or associates of the consumer reported on or with others with whom he is acquainted or who may have knowledge concerning any such items of information. They did not do this. Also they have violated my rights even more. The credit bureaus stated my account was properly investigated but how is that possible if I never gave these creditors WRITTEN CONSENT OR AUTHORIZATION TO USE MY PERSONAL INFORMATION TO OPEN OR CLOSE ANY ACCOUNT. THESE BALANCES IS IN ACCURATE, PAYMENT STATUS AND HISTORY IN ACCURATE, LAST ACTIVITY DATE IS IN ACCURATE, ALL INFORMATION REGARDING THESE NEGATIVE INSTALLMENT LOAN IS INACCURATE.Someone is using my personal information pretending to be me to obtain credit. I don't know anything about this fraudulent account. I don't have any closed OR OPEN accounts with THESE LISTED CREDITORS BELOW WITH MY DOCUMENTATION. Also they have violated my rights even more In accordance with the Fair Credit Reporting Everything has to be 100 % accurate on my credit report. The credit bureaus stated it was properly investigated but how is that even possible if THESE CREDITORS DID NOT GET ANY WRITTEN SIGNATURE, CONSENT OR AUTHORIZATION FROM ME. This account is fraud and does not belong to me, this is in accurate, I have never opened or closed any account with THESE CREDITORS I ask for documents with signature or authorization, they did not submit my request.This grounds for removal and deletion immediately. I never gave THESE CREDITORS ANY WRITTEN CONSENT OR AUTHORIZATION TO USE MY PERSONAL INFORMATION TO OPEN THIS ACCOUNT. THIS IS FRAUD. I'VE ASK FOR SIGNED DOCUMENTS WITH MY SIGNATURE GIVING WRITTEN CONSENT TO OPEN THIS FRAUDULENT CREDIT ACCOUNTS. SOMEONE USE MY PERSONAL INFORMATION PRETENDING TO BE ME WITHOUT MY AUTHORIZATION OR CONSENT TO OPEN OR CLOSE ANY CREDIT ACCOUNT WITH THESE CREDITORS BELOW They also violated the law because according to 15 U.S.C 1681 section 602 A. states i have the rights to privacy 15 U.S.C 1681 section 604 section 2 : it also states a consumer reporting agency can not furnish a account without my written consent. In accordance with the Fair Credit Reporting act WITH THESE CREDITORS BELOW EQUIFAX AND XXXX AND XXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose SECTION 604 15 U.S CODE 1681 B THE LAW STATES THAT NO ONE CAN FURNISH INFORMATION ON MY CREDIT REPORT WITHOUT MY CONSENT. SECTION 605 A 15 U.S CODE 1681 C-1 WITH NO WRITTEN CONSENT OR INSTRUCTIONS THAT WOULD IN FACT BE IDENTITY THEFT SECTION 605 B 15 U.S CODE 1681C A copy of section 605B of the Fair Credit Reporting Act, whichrequires you to block the.fraudulent information on my credit report resulting from identity theft within four business days and to promptly notify the furnisher ( s ) of that information. Please block this information from my credit report, pursuant to section 605B of the Fair Credit Reporting Act, and send the required notifications to all furnishers of this information.
null
EQUIFAX, INC.
WI
53590
null
Consent provided
Web
2023-03-02
Closed with explanation
Yes
null
6,640,363
2020-06-17
Checking or savings account
Checking account
Problem with a lender or other company charging your account
Transaction was not authorized
On XX/XX/XXXX a transaction for {$240.00} from Tickets Jurassic park through XXXX and a transaction of {$38.00} through XXXX ( insurance for tickets ) was posted to my account. Both of these transactions were authorized and legitimate. The event was since cancelled due to Covid -19 and XXXX XXXX stated that the funds would be credited to my account within 30 days, and they never were. On XX/XX/XXXX I called Citizens Bank to file a dispute for these transactions and on XX/XX/XXXX i was issued a provisional credit of {$280.00}. On XX/XX/XXXX I received a letter in the mail stating that i never completed additional paperwork needed and that my provisional credit would be reversed on XX/XX/XXXX. I contacted the call center XXXX on XX/XX/XXXX to inform them that i never received any additional paperwork and if they could please send again i would be happy to complete and forward. I have still not received this paperwork. They stated that i should be receiving a call from their Electronic Banking Department, but I never did. On XX/XX/XXXX after the provisional credit was reversed i called their XXXX again and requested the additional paperwork and was told that i would receive a phone call from their Electronic Banking Department within 24 hours and to look for a XXXX phone # to call. I have yet to receive a phone call. As of XX/XX/XXXX, i have not received a phone call from Citizens Bank 's Electronic Banking Department, i have not received any additional paperwork and my provisional credit has been reversed.
null
CITIZENS FINANCIAL GROUP, INC.
MA
021XX
Servicemember
Consent provided
Web
2020-06-17
Closed with explanation
Yes
null
3,703,966
2021-10-12
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
Despite my previous query letters to your department, the most recent credit report I reviewed indicates that this record is being accounted for incorrectly and inaccurately. This file is used to keep track of various " infringement '' declarations. I don't believe the circumstances surrounding this record are accurate. Ensure that reliable, fair, and comprehensive reporting is done! In order to validate or refute my point, I demand proof that you followed all of the proper and fair procedures.
null
AMERICAN HONDA FINANCE CORP
CA
95206
null
Consent provided
Web
2021-10-12
Closed with explanation
Yes
null
4,795,543
2023-03-16
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
Please note that I am the author of this complaint and all attachments. The credit bureau has violated 15 USC 1681i and 15 USC 1681e. Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. All I have been getting are frivolous, eOscar automated responses. No real investigation was conducted after my initial dispute. The furnishers are in violation of 15 USC 1681s-2b ( B ) Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate ; and ( ii ) the information is, in fact, inaccurate. After my dispute of the accuracy of these accounts, the furnishers falsely verified the reporting to be accurate and complete instead of deleting the account from my credit report. This is will non-compliance and I now have a claim under the FCRA with civil liability under XXXX5 US Code 1681n
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
TX
752XX
null
Consent provided
Web
2023-03-16
Closed with non-monetary relief
Yes
null
6,704,212
2022-10-03
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
I found some negative items on my credit report in which I did not recognize and sent the reporting agencies letters asking them to remove this inaccurate information. It has been more than 30 days which is the required time under the FCRA laws and I would like to get a response.
null
EQUIFAX, INC.
SC
29605
null
Consent provided
Web
2022-10-03
Closed with explanation
Yes
null
6,043,566
2022-10-03
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
The credit bureaus stated that my account XXXX XXXX XXXX was properly investigated but they continue to report inaccurate information. The following errors were identified : The balance of the account is incorrect The account status is incorrect Last Reporting date is incorrect 15 USC 1681 section 602 A. States I have the right to privacy 15 USC 1681 Section 602 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
SC
29456
null
Consent provided
Web
2022-10-03
Closed with explanation
Yes
null
6,043,665
2022-06-23
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
XXXXXXXX XXXX XXXXXXXX In accordance with the Fair Credit Reporting act XXXX Account # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.
null
EQUIFAX, INC.
PA
19143
null
Consent provided
Web
2022-06-23
Closed with explanation
Yes
null
5,700,250
2017-06-15
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
My student loans were paid off through wage garnishment two years ago. My credit report is inaccurate. When i disputed they changed my status t o 180+ days late and my score dropped. AES will not remove these paid off accounts and they added false info when I filed a dispute. The same loan is also on my reports multiple times. I dont know where to turn.
null
AES/PHEAA
PA
18103
null
Consent provided
Web
2017-06-15
Closed with non-monetary relief
Yes
null
2,535,627
2021-01-05
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I demand the deletion of the fraudulent accounts and inquiries listed below which all resulted from the Reported Incident of Identity Theft. FRAUDULENT AND INACCURATE ACCOUNTS THAT SHOULD BE DELETED : 1. XXXX XXXX XXXX - Account # XXXX ( Reported Identity Theft ) - Fraudulently Opened on XX/XX/XXXX. 2. XXXX XXXX - Account # XXXX ( Reported Identity Theft ) - Fraudulently Opened on XX/XX/XXXX. 3. XXXX XXXX - Account # XXXX ( Reported Identity Theft ) - Fraudulently Opened on XX/XX/XXXX. 4. XXXX XXXX - Account # XXXX ( Reported Identity Theft ) - Fraudulently Opened on XX/XX/XXXX.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NC
27106
null
Consent provided
Web
2021-01-05
Closed with explanation
Yes
null
4,050,181
2019-03-28
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
Please deleted this incorrect information.I have a 30 day late payment on XX/XX/2017 on my credit report. XXXX XXXX XXXX ACCOUNT # XXXX.I was never late.
null
EQUIFAX, INC.
FL
349XX
null
Consent provided
Web
2019-03-28
Closed with explanation
Yes
null
3,193,741
2023-04-13
Vehicle loan or lease
Loan
Getting a loan or lease
Fraudulent loan
REFUSED TO REMOVE FRAUDELANT LOAN. POLICE REPORT WAS PROVIDED
null
JPMORGAN CHASE & CO.
NY
11235
null
Consent provided
Web
2023-04-13
Closed with explanation
Yes
null
6,837,344
2021-03-16
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
your inquiry into my credit report violates the Fair Credit Reporting Act, Section 1681b ( c ) : Transactions Not Initiated by Consumer.
Company believes it acted appropriately as authorized by contract or law
NAVY FEDERAL CREDIT UNION
AZ
85210
null
Consent provided
Web
2021-03-16
Closed with explanation
Yes
null
4,218,283
2021-10-21
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
I am XXXX XXXX and I am submitting this complaint myself and there is no third party involve. Upon reviewing my updates, incorrect information was found in my reports. The XXXX Credit Bureau has not complied with the Fair Credit Reporting Act, 15 USC Sections 1681i, and continued reporting as unverified information without any proof provided, within the time allowed by law, is not authorized. Below are the inquiries that are reporting on my Credit Reports : XXXX Date of inquiry XX/XX/2021 XXXX Date of inquiry XX/XX/2021
null
EQUIFAX, INC.
PA
191XX
null
Consent provided
Web
2021-10-21
Closed with explanation
Yes
null
4,830,977
2023-07-25
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
I HAVE SEVERAL UNAUTHORIZED CREDIT INQUIRIES ON MY REPORT. THEY ARE LISTED BELOW. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
NC
28112
null
Consent provided
Web
2023-07-25
Closed with explanation
Yes
null
7,301,725
2023-05-04
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
When I reviewed my credit report, I discovered that some of the information was erroneous. The Transunion credit bureau must validate these accounts in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). It is not authorized to fail to validate these reporting accounts as unverified information without providing any proof within the period allowed by law. The following accounts need to investigate and correct for erroneous reporting in my file and are listed on my credit report XXXX XXXX XXXX Balance : {$190.00} XXXX XXXX XXXX Balance : {$0.00}
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
77044
null
Consent provided
Web
2023-05-04
Closed with explanation
Yes
null
6,931,713
2023-03-17
Checking or savings account
Checking account
Opening an account
Unable to open an account
I had been living in the XXXX XXXX for a couple of months when I flew back to XXXX XXXX XXXX in XXXX of 2022 and opened an account with Bank of America. Everything was great, no issues. Then all of a sudden I was robbed and my card was stolen in the XXXX and I requested a new one. I tried activating it several times it didnt let me I tried having my mom call the number to be able to activate it, and it didnt let her because I later found out it had to be my number to call them to be able to activate the card. During that process she also tried to go to an ATM and activate it but she couldnt. Days after, I realized fake checks were being deposited into my account. I dont know if when I lost my card in the XXXX, the ones that stole it were able to get into my account. I have no idea. I tried to contact Bank of America, they said they couldnt help me because my number didnt match what they had on file and even after giving them my private information I was not being helped. The day after my account was suspended, I no longer had a bank account. I tried contacting Bank of America again and nothing. They did nothing to help me and there was nothing I couldve done since I was in the XXXX TAKING CARE OF MY SICK GRANDMA. I write that in caps to emphasize how frustrated I am that they are doing this to me when those checks were clearly deposited in the United States during a time I can easily prove I was in the XXXX. They did not bother to ask for any of that information. With all the stress and money problems I had while taking care of my grandma, I left it alone. Then I tried to open up a XXXX bank account and it wouldnt let me. Because of what Bank of America did to my record. If this doesnt get fixed I will be filing a lawsuit against Bank of America XXXX This is just unjust and extremely unprofessional. I thought banks took care of their customers instead of exiling them. Instead of sending me alerts of fraud, emails, or ANYTHING, they decided to just close my account. I hope this will be resolved and doesnt get any further in the legal aspect. But if it has to go there, I have receipts, screenshots, time stamps, locations, everything I need to take this to court and prove how unjust this bank has treated me.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BANK OF AMERICA, NATIONAL ASSOCIATION
NY
10034
null
Consent provided
Web
2023-03-17
Closed with explanation
Yes
null
6,711,512
2022-07-12
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I am submitting a complaint to you today to notify you that I was the victim of identity theft. I studied on how to DELETE the fraudulent accounts from my file and found that I need to visit FEDERAL TRADE COMMISION or https : //www.ftc.gov to file a report and Per FCRA section 605b Credit Reporting Agencies are required to REMOVE these accounts listed on an id theft report. Please find the ATTACHED documents to assist in the removing of the inaccurate pieces of information which were being posted to my report. Here is the list of accounts which do not belong to me or were opened without my authorization : XXXX XXXX XXXX Balance : {$0.00} XXXX XXXX XXXXXXXX Balance : {$550.00} XXXX XXXX XXXX Balance : {$190.00} ; XXXX XXXX XXXX Balance : {$0.00} ; XXXX XXXX XXXX XXXX Balance : {$11000.00} XXXX XXXX XXXX XXXX XXXX Balance : {$1600.00} XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX XXXX XXXX XXXX Balance : {$7500.00} ; XXXX XXXX XXXX XXXX XXXX : {$920.00} ; XXXX XXXX Balance : {$0.00} ; ( Original Creditor : XXXX AT XXXX ) XXXX Balance : {$4500.00} ; XXXX XXXX Balance : {$56.00} ; XXXX XXXXXXXX Balance : {$110.00} ; XXXX ( Original Creditor : XXXX XXXX ) XXXX Balance : {$4000.00} According to FCRA Section 605B ( a ) the CREDIT REPORTING AGENCIES shall block any information in the file of a consumer that the consumer identifies as information that resulted from alleged identity theft, not later than 4 business days after the date of receipt.
null
EQUIFAX, INC.
FL
34714
null
Consent provided
Web
2022-07-12
Closed with explanation
Yes
null
5,764,184
2022-09-01
Checking or savings account
Checking account
Opening an account
Unable to open an account
Bank of America keeps reporting me to XXXX XXXX XXXX for fraudulence. Because of this I have not been able to open a bank account with them or any other bank. I have disputed these allegations by writing a letter 3 or 4 times directly with XXXX XXXX services to no avail. This is causing me so much hardship. While the fraudulence is true, I have not at all committed this. I sent a police report and wrote everything I encountered ( by disputing ) when this matter happened. Even tried to show screenshots of my encounters to let them know what I was disputing is true. I can not wait 5 years for XXXX XXXX to fall off my consumer report when I was not the person who committed the crime. Please help
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BANK OF AMERICA, NATIONAL ASSOCIATION
IL
604XX
null
Consent provided
Web
2022-09-01
Closed with explanation
Yes
null
5,940,487
2021-05-16
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I communicated that my identity was fraudulently used to open unauthorized accounts. They than proceeded to treat me as the perpetrator opposed to victim. Experian is very unresponsive and dont seem to care. Then when I get through, and I complete all their task as well as prove my address during time unauthorized accounts were open, still nothing happens. My disputes take over 45 days. Also, experian fails to verify account to consumer.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
DE
19711
null
Consent provided
Web
2021-05-16
Closed with non-monetary relief
Yes
null
4,381,660
2022-09-12
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
On XX/XX/2022, I submitted several complaints : XXXX with XXXX ; XXXX with TransUnion and XXXX with XXXX. It has been over the 30 days allotted time that the FCRA gives to complete an investigation. All 3 of the mentioned consumer reporting agencies have failed to promptly update and correct information it furnished to Consumer Reporting Agencies ( CRAs ) that it determined was not complete or accurate, and continued to furnish this inaccurate and incomplete information, in violation of the FCRA 623 ( a ) ( 2 ), 15 U.S.C. 1681s-2 ( a ) ( 2 ). And have violated my privacy based on 15 U.S. Code 6801.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
34761
Servicemember
Consent provided
Web
2022-09-12
Closed with non-monetary relief
Yes
null
5,973,216
2023-08-04
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
Fraudulent accounts open with authorization. XXXX XXXX XXXX XXXX DATE OPENED XXXX BALANCE {$130.00} XXXX XXXX XXXX XXXX DATE OPENED XXXX BALANCE {$430.00} XXXX XXXX DATE OPENED XXXX BALANCE {$3000.00}
null
EQUIFAX, INC.
GA
30281
null
Consent provided
Web
2023-08-05
Closed with explanation
Yes
null
7,352,142