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Jil

21.01.2023

Albuquerque, NM

merrick_bank

Got approved for a new card. Delay 1 was because of the Holiday. Delay 2 is because of "vendor issues". Each day that passes I get a sinking feeling that this company is not very trustworthy. I anticipate even more delays and based on other reviews, a bill even though I don't have the card.

Jose F

20.01.2023

Charlotte, NC

merrick_bank

I made a loan for an RV. I have been earning on time every month for almost a year, and my principal is almost the same, I contacted the bank and after a confusing explanation, I have accrued interest and for the next YEARS my principal must be the same!!! It's totally insane!!!!

Matthew

18.01.2023

Inver Grove Heights, MN

merrick_bank

I have had a horrible experience with your CC division, blocking my card without notification during MC changeover that led to returned or suspended accounts. CS said use a different banks card. An employee suggesting not to use the company they work for, incompetence. They refused to make me whole or compensate for damages. Try and reach out to executives personally. Rick Urrutia, Tiffiney Peterson and others.

Robert

18.01.2023

Tempe, AZ

merrick_bank

I called in and spoke with Lenox, Diego, Sam, Carlos, Pretty, and finally a Mr. ** a supervisor. It took me 5 people and hung up on twice and about an hour and half to get a result. When I explained my frustration with Mr. ** he brushed it off like he could care less. I will be canceling all my credit cards with this company.

Patricia

14.01.2023

College Station, TX

merrick_bank

I got this card last year. Twice they have cancel payment. Never got an increase because cancel payment that month. Merrick charges high fees with no pluses. Going to try to close it again. Customer service is, also, a nightmare.

Deborah

22.12.2022

Cleveland, OH

merrick_bank

I had enjoyed using my Merrick Credit card until about 3 months ago. There has been a message popping up when I open the app that states "We are in the process of updating your credit card". I attempted to use my card & it was declined. After calling Customer Service, I was advised there has been a delay in processing my new card & that they closed the account. I also was informed there was nothing they could do about it. After looking at my actual card, the last 4 digits of the account, which is the new card, is different so why is my account closed on a new credit card with a new number that has NOT yet been processed. Something is NOT adding up! I have a new credit card number but no credit card & my account has been closed??? Make this make sense!

M

21.12.2022

Killeen, TX

merrick_bank

I would not recommend this company. Within the last year this company has changed from using Visa to using Master card. I received an email informing me of the change and I should be receiving my new Master card. Now it has been months later and I still have not received my new master card that is already activated. And my old visa thru this company has been deactivated. I can't access my account online because I don't have the new activated card and the old visa is deactivated. I am currently still paying my monthly credit card bill but I am unable to use the current balance. This is fraud I am paying on something that I can not use and the company can not tell me when I will receive my new card!

Jose Orlando

20.12.2022

Woodbridge, VA

merrick_bank

I lost my card and I was like crazy looking everywhere. I decide to just call and order a replacement. They told me, "Yes we can help you and you will get your card in 7 to 10 day." I was ok is fine. I been one month already and still haven't received my replacement. I will not do any payment in the card till I get it, if you trying to get a credit card I recommend you apply somewhere else not here like Apple Card, Capital One or other good and real bank. Not this new and bad services bank.

Karen

8.12.2022

Oklahoma City, OK

merrick_bank

Saw no red flags. Applied Nov 11. Approved card by 25th. Called Nov 27th. No card. Was told it would be here on Dec 23rd at latest. Got a bill requesting payment. Called 12-8. Asked for sup. Sup Lisa hung up on me. Called back trying to cancel card. They hung up. Called again. Was told card shipped on 12-2. Would be here by 12th. Would not cancel. They gave first names but could give operator number. This cannot be a legit bank. Karen **

David

8.12.2022

Aurora, OR

merrick_bank

I've been waiting almost a month for my card. I've already been mailed a bill for a card I haven't even received yet. Maybe if I'm lucky I'll get it before the end of the year otherwise I'm being charged for a year that I can't even use it in. So much for Christmas I guess.

Frederick

2.12.2022

Copperascove, TX

merrick_bank

I’ve tried multiple times recently to speak to customer service and sat on hold for 20-30 minutes then disconnected! Close my account! Hopefully someone reads this and actually responds! Merrick needs more phone agents!!! Even trying to respond here keeps failing because not enough words!

Thad

1.12.2022

Douglas, WY

merrick_bank

We purchased a RV from Camping World in Cheyenne WY not knowing they used Merrick Bank. So far, they have never sent us a statement. We had set up automatic payment but were lied to because it was never set up. And now they are charging late fees because the payment wasn't on time. The lady from customer service was less than helpful so we'll see how this next month goes. If this is the way they operate they just need to go out of business.

Vanessa

1.12.2022

Pickerington, OH

merrick_bank

I am very happy. Upon elimination of other credit cards. I kept Merrick Bank. Also, they give good increases, you don't have to ask! This is my personal opinion. I recommend Merrick Bank to all family, friends, and future customers.

Luis Angel

30.11.2022

Washington, IN

merrick_bank

My experience with Merrick Bank is a very excellent one. I am very pleased with their customer service and their quick response to any of my inquiries. My Merrick credit card Bank doesn't leave my wallet and it is an essential part of our daily lives. Highly recommended. Thank you.

Karl

30.11.2022

Missouri City, TX

merrick_bank

Keep up the good work.. Very happy with you guys. Always on time. Easy to communicate with and no problems. Also never have known delay. Job well done. Always have my back in need and interest. You have the floor mat of ConsumerAffairs.

Floyd

30.11.2022

Morrilton, AR

merrick_bank

I have been setup on autopay my entire time. The payment history has caused several increases in my credit limit. This has come in handy when unexpected expenses have happened allowing me to make it to payday. The peace of mind having higher limit has given me can not be easily put into words.

Estelle

30.11.2022

Martinsville, VA

merrick_bank

I am well pleased and super excited to be a part of Merrick Bank. The customer service is excellent. I will definitely recommend to other customers. A great tool for building and rebuilding credit. This idea is well versed and I believe that this idea will flourish.

Patricia

30.11.2022

Wilmington, NC

merrick_bank

I was accepted for this card over a month ago. Five days after, I got an email stating I would get the card in 7-10 business days. On the 11th day, I called to inform that I had not gotten the card. I was told it was sent to some address that wasn’t even mine. They told me that card was cancelled and another one would be reissued and sent to the correct address in 7-10 business days. Still no card. I called again because I got a billing statement in the mail with my first payment due, but still no card. I asked why I was expected to pay a bill when I have no card. I was told because I made an agreement to pay for their services. I explained that he was correct…I did make an agreement to pay for their services, however, I was expected to pay for a services that I was not getting. I was told again that my card was now created and in 7-10 business days I would have the card.

Melba

30.11.2022

Crest Hill, IL

merrick_bank

Don’t think it should be a problem with the increase if you paying for it up front. When I called they told me I had to wait till December and ask because I hadn’t had the card too long although I was telling her I could use the debit card to pay now because I was trying to get a rental the the card was short.

Damon

29.11.2022

Palmyra, VA

merrick_bank

Good card for starters. I needed to work on my credit so this helped a lot to have somewhere to start. I really needed this to get things going. This was all very new to me and this helped a lot to get something.

Barbara

29.11.2022

Pueblo, CO

merrick_bank

Very pleased with the ease of online access and bill pay, all the information I have at my fingertips. They caught a fraudulent transaction and immediately closed my account and issued a new card. I've been very happy with them.

David

29.11.2022

Waldorf, MD

merrick_bank

A wonderful bank all banks need to be like this one. I’ve recommended this bank to friends and family. Customer service is really great. I also like the products they offer. This bank does not need to change a thing, just keep doing what you’re doing, you all are number one in customer service. Please open a branch in my neighborhood.

Christian

29.11.2022

Woodstock, GA

merrick_bank

Merrick Bank is quick and responsive to update any transactions. Either purchases or payments. The monthly payment is also applied to your credit in a speedy manner. I was approved with little credit history. The secured card is a great tool to get your history established. I'm looking forward to doubling my limit after three more on-time payments.

Cathy

29.11.2022

Carencro, LA

merrick_bank

Would definitely recommend and have done so, to friends and family. Very satisfied. No problems thus far. Thank you! I am satisfied with the increase, as well as the alerts on my account. Customer service is professional and knowledgeable when I need assistance.

David

29.11.2022

New Orleans, LA

merrick_bank

Merrick gave me a card when others wouldn’t and allows my credit limit to double with responsible use, what else can you ask for? They operate with professionalism and treat you as a valued customer. I am very pleased with my card!

Adrian

29.11.2022

Mcdonough, GA

merrick_bank

Customer service is very helpful and the Merrick Bank App is great for checking my balance and paying my bill. You can also monitor your spending from the app and it automatically updates. I use my Merrick Bank card all the time.

Kiko

29.11.2022

Clarksville, TN

merrick_bank

I've been with Merrick credit company for several years. I received the initial credit limit increase after having the card for 6 months. Received only 200 extra a few months ago. The credit limit increase is the worst although it was helpful.

Ashiya

29.11.2022

Fairburn, GA

merrick_bank

Glad that they work with you despite not having perfect credit. Will keep this card forever. It will help me continue to work on building my credit to get where I need to be. I look forward to a continued relationship.

Terri

28.11.2022

Wichita, KS

merrick_bank

Not pleased. It didn’t help my credit at All, it’s really a bad deal. I wouldn’t recommend Merrick Bank to AnyOne!!! It’s adding marks to my credit. It’s false advertising and bad business. I’m making a complaint to the BBB.

Melody

28.11.2022

Partlow, VA

merrick_bank

Always easy to use website. I appreciate the customer service if I ever need to call. Looking forward to updating my personal information and income so that maybe I can get my minimum raised to do some home repairs that are in desperate need.

Linda

24.11.2022

Staten Island, NY

merrick_bank

I would recommend my friends. It’s a very good card never had a problem when I am purchasing something. I get notified when it’s time for my payment. The only thing I would say is that I only got one increase since I’ve had the card outside of that. I really have no problems with the card.

Carolyn

24.11.2022

Navasota, TX

merrick_bank

My experience with Merrick has been great! I would recommend them to friends and family. Easy to use and never have any issues. The app is easy to use. Very user friendly. Never had any issues with Merrick. Love this company.

Adeel

24.11.2022

Austin, TX

merrick_bank

They help me get a secured card. It’s been one year and they have increased my limit twice with even me asking for it. All I did was made my payments on time and I got highly recommend Merrick Bank! if you are looking to built Or fix your credit!

Jack

23.11.2022

Conway, SC

merrick_bank

Very happy with the new card that I received and I have always kept my payments up on time and hoping as time goes along my credit will increase. Also I appreciate you giving me the card. I hope by now I prove that I can handle having the card. Thanks again.

Edwin

23.11.2022

Huntington, WV

merrick_bank

These people allowed someone to open a account using my personal Information without my consent, "Committed Fraud" and when I finally discovered it and made contact with them explaining that I was a victim of identity theft they more less said, "Oh well we're not gonna remove it from your Social Security number" so I'll be seeing them in court and have all the proof I need to back every bit of this up.

DJ

22.11.2022

Bronx, NY

merrick_bank

I was approved for a credit card and I received an email saying that the card will arrive in the mail within 7 days. After two weeks I did not receive anything. I called and they said they will mail the card. What I can't understand is why would they send an email saying I will receive the card in 7 days and after two weeks and I called about it because I didn't see anything, they didn't even mail the card at all. That is very unprofessional. Now they say they will mail out the card, let me see what happens now.

Charles

22.11.2022

Jacksonville, FL

merrick_bank

Thank you for the opportunity to get this account. I am satisfied with this experience. Looking to see where we will be in the future. I have had no issues with the account.. I would recommend this to a friend.

Olivia

22.11.2022

Detroit, MI

merrick_bank

Even when simply making a payment, I get a written response reminding me that I am valued as a customer. In addition, I am kept well informed of many events that may concern me. Other than that. It's a great bank.

Jonathan

21.11.2022

New Providence, NJ

merrick_bank

I am a new customer, but so far it’s been a great experience with no complaints! Keep up the good work! I received a solicitation today asking for feedback, so I am obliging. I wish I had more to say, but I really haven’t had much experience yet with Merrick, so here it goes. The application process was easy, the app is user-friendly, and the card helps build my good credit. By increasing my credit and paying back a small balance every month, I’ve increased my score already!

Samuel

21.11.2022

Toledo, OH

merrick_bank

Merrick has been very helpful in assisting me with building my credit back. I would definitely recommend them to anyone. The app is very easy to use and helpful also. I absolutely love Merrick Bank! I now am able to rebuild my credit and have purchase power to get the things I need. Thank you Merrick Bank!

Maria

21.11.2022

Santa Teresa, NM

merrick_bank

I am very glad because I am doing a good job with my credit to get a better credit score and I hope continuing to do it in order to get more credit and I also recommended for more people in the same situation.

Everton

21.11.2022

Easton, PA

merrick_bank

I love the treatment I receive from Merrick. They let me feel as if I am their only customer. When they receive a payment (usually electronic payments), they would email me to say, "We have received your payment" and whenever I happen to call, they sound only too happy to hear from me.

James

21.11.2022

Griffin, GA

merrick_bank

Sent a payment of 50$ on Nov. 14 and still hasn't posted but all in all great bank to do business with. Would recommend to all friends. Customer service is nice and friendly, and very honest and helpful. Love my card, great credit card Co.

Ebony

21.11.2022

Houston, TX

merrick_bank

I still haven’t received a working card but I’ve had to pay $172. Customer service isn’t always helpful. I’m starting to think it’s a scam. I haven’t been able to set up an online account to manage my account and the bill always comes after it is due so I get a late fee. I’m paying for a card that I have yet to use. If I don’t get the card within the week I’m closing the account.

Jonetta

21.11.2022

St.Helen'S, OR

merrick_bank

I was surprised when I got my invitation from Merrick Bank because I'm trying to rebuild my credit and they gave me a very nice card with a generous amount on it and they report to my credit bureaus all the time and it has brought up my credit score quite a bit and it was very easy to do the online part of it.

Reynaldo

21.11.2022

Pasadena, TX

merrick_bank

Very helpful in explaining why my payment did not go through, very understanding and helpful. The representative was able to process the payment successfully. I had just received the card and was making my first payment. Fortunately, there was no penalty processed. Thank you so much.

Paulette

21.11.2022

Brimhall, NM

merrick_bank

I do appreciate you giving me a chance to show that I can be responsible with credit. I have not had any issues, am sure if I did you would be fair with customer service. With the holidays around the corner am sure we could use some credit increase.

Raymond

20.11.2022

Houston, TX

merrick_bank

Merrick Bank has been very helpful in reaching out to me and offering helpful solutions to my personal needs. Customer service has been outstanding. Any questions that I have had have been answered to my satisfaction. I have not had any bad experiences using Merrick Bank.

Patricia

19.11.2022

Milford, OH

merrick_bank

I am very happy with this card. My only complaint is a wish you didn’t change a yearly fee. I feel the interest rate should be enough. But other than that I have had no problems with the Merrill credit card.

Ti

19.11.2022

Walhalla, SC

merrick_bank

Merrick Bank credit card has really helped me build my credit and I use it on a regular basis. I am very pleased with Merrick Bank. I wasn't sure about getting another credit card but but I am glad I went ahead and got the Merrick Bank card.

Robin

19.11.2022

Canton, OH

merrick_bank

The worst experience I have ever had with you offshore customer service. I called in 6 different times in two days, waited 1 and 1/2 hours one call and hour and 45 minutes the second time for a manager to help because after four calls my pin was not fixed. My issue is still not fixed. Will pay off card and close account.

Virginia

18.11.2022

San Jacinto, CA

merrick_bank

I really enjoy the Merrick Master Card, the only thing I wished they would have left it as a Visa. Some places I go don’t take Master Card but it’s a great card to have. They treat you very well if you need assistance with something.

Jennifer

18.11.2022

Battle Ground, WA

merrick_bank

I'm terrible with names, but the sweet lady that helped me was awesome! She had the sweetest voice, was so patient and zero attitude. She even went above and beyond to make sure that my card would arrive before the Holidays. She genuinely seemed to care, that's a quality that is hard to come by these days.

Willie

18.11.2022

Chicago, IL

merrick_bank

So Far my experience with Merrick has been great from online to questions asked on the phone. I am very satisfied thus far. I have not had any issues with logging in or the website. Thank you. Thank you. Thank you.

T

6.11.2022

Philadelphia, PA

merrick_bank

On three occasions I decided to pay off credit card balance after I made the on time payments within the same month and all three times Merrick bank held the monies for 7-15 days even though they came from the same bank I make all payments with! They gave the excuse saying they occasionally do this because sometimes banks take back the money even after it has been cleared and removed from the account! They say it’s randomly done but it only happens when I make a second payment after I made the monthly payment on or ahead of due date!

Karen

28.10.2022

Camden, SC

merrick_bank

I recently opened a credit card account with Merrick Bank. I was never informed that I would be sent a pin to use the first time. After that I would be allowed to set my own pin number. I called to get my pin set and the rep was very rude. She did not understand that I had not been told this. She also could not understand that a pin was not mailed to me. I ask her to set my pin after she verified it was me by asking numerous questions. I answered them all. She stated all she could do was send out my pin again. I should receive it in 7 - 10 days. She never offered any other options or tried to get a supervisor to help her to see if the issue could be resolved while I was on the phone. At this point I have already had my card for 4 weeks. I am not at all pleased with the customer service I received.

Charles

29.09.2022

Las Vegas, NV

merrick_bank

I’m a new cardholder & so far my experience has been great. No issues at all so far… Also the app works great. Have not had any problems with the app so far also… Customer service is also good. Talked to them a few times in the experience was good..

James

29.09.2022

Perryville, AR

merrick_bank

Never a problem with this card. They understand my credit needs and never any exorbitant fees or charges! Don't know what else you can say about a creditor that never pushes an unwelcome agenda. They continue to upgrade their services in all sorts of areas.

Elinor

28.09.2022

Jacksonville, FL

merrick_bank

This bank has given me a chance to rebuild my credit which I am very appreciate of the opportunity, and I will do everything possible to stay in good faith with this company. Thank you Merrick Bank. My family is in Ah Of me having a credit card but I tell them all about Merrick Bank how they gave me a chance, I advise them to do an application just try and see what happens.

Craig

28.09.2022

Granite Falls, WA

merrick_bank

Customer service has always been prompt and easy to deal with and they are great about giving you timely credit line increases as long as you keep your bill current. The online account access and monitoring is also very easy to deal with.

Calvin

23.09.2022

Mansfield, MO

merrick_bank

I have had no issues with this card. I like the app. I like to card. I don't like the great service. You're a tiny man. The only thing I would say is I would like to be considered to have my but my limit raised.

Arthur

23.09.2022

Palm Coast, FL

merrick_bank

I'm very happy with everything with Merrick Bank. It's fast and easy to get the card. The staff always knows their stuff on the 1st call. Again I'm very happy with staff there. I have not received any incentive for this review.

Benson

23.09.2022

Foster City, CA

merrick_bank

I understand I have a few time return payment, but I have security deposit fee, thousand but even though I missed two or free payment they close my account. I think this is not acceptable. If possible, I would like to have this account reinstated.

Faith

23.09.2022

Hurst, TX

merrick_bank

Low APR and great customer service. I would highly recommend if you’re looking for a great credit card company and looking to rebuild your credit. I have had my credit limit increased annually and the annual fee is very low.

Ralph

23.09.2022

Saginaw, MI

merrick_bank

I want you to lower my interest rate and you won't. So I will be looking for a new card that has a better interest rate, plus by doing so they have 0% to start and you have nothing to offer me I guess.

Dexter

23.09.2022

Galveston, TX

merrick_bank

I would exclaim to them that it's great opportunity to establish or enhance their credit. Moreover it can also help with the ability to make it through the economic crunch we all can face at some point. I have been satisfied with the use of the service.

Wendy

23.09.2022

Shreveport, LA

merrick_bank

I have had an account for years only had 1 or maybe 2 increase. I had a late payment in 2018 that's this on my report due to me getting less hours but things are much better now. My payment is on track. Card paid off. This no increase.

Germaine

23.09.2022

Brooklyn, NY

merrick_bank

My account was restricted for paying a balance in full over the credit limit. In addition I had to pay $15.00 to fax my bank account statements to get my card working and account. Yes I'm unhappy with the service and procedures of this company. I just like better service and at the least be restricted for a real reason and not for paying the card in full.

Jennifer

23.09.2022

Exeter, NH

merrick_bank

Tried to pay my bill online, got locked out of my account because of a KNOWN ISSUE! Should have let us know via email or a message when you try to log in. Paid my bill with the woman at the call center which was fine but took a while. Asked her how to get my account unlocked and she told me I would have to call back another time. That is really inconvenient.

MARIA

22.09.2022

Hagerstown, MD

merrick_bank

Customer service is everything when dealing with banks and credit card companies.. I mean why wouldn't it be these people are dealing with your money. Well this bank sucks when it comes to customer service!!!! When you call for clarity on charges the customer service reps are so rude and definitely don't like to explain things that might need clarification. I am sorry I ever did business with them and can't wait to close my account in the coming month!!!

James

20.09.2022

Orlando, FL

merrick_bank

You were one of the few companies that offered me credit when recovering from health issues a few years back and I appreciated that. Who knows what tomorrow brings, life is not guaranteed and should not be taken for granted.

Richard

20.09.2022

Conroe, TX

merrick_bank

I believe that in order to help make use of your services, especially for seniors, you could make it possible to make account payments by phone, with bank cards etc. Forcing people to make a special trip to post offices, stand in line for hours, get a money order, and stamp, and mail it in, we should not be forced to do that or give all of our banking info, just to auto pay. Almost sounds like someone enjoys stealing from people's accounts, otherwise you would not make it impossible to easy pay.

Bryan

20.09.2022

Cleveland, OH

merrick_bank

I am very satisfied with the opportunity that Merrick Bank gave me to help establish more credit. Because of their commitment to me I was able to purchase my. FIRST HOUSE!! THANKS MERRICK TEAM. YOU ALL ARE GREAT!!! My credit was upgraded because of my Secured Credit card.

Wiley

20.09.2022

Covington, KY

merrick_bank

They have done everything they said they would do for me. Very helpful to anyone needing credit help. I would recommend this to anyone. They have helped raise my credit 40 points so far. I’m a few more months. I will see another 15.

Kimberly

20.09.2022

Berthoud, CO

merrick_bank

I have never had a problem with them, customer service is always helpful if ever I need them. App easy to use too. I would say I just have had a great experience. Increased my credit line which was really nice too. I’m very pleased that I have an account with them. ***** 5 star rating. Thank you Merrick. I appreciate you so much.

Crishea

20.09.2022

Balch Springs, TX

merrick_bank

Would not refund a fee for me. I know I had already had one refunded, not the point. I have been a Merrick customer a long time. I had fraud and merrick called me asking for personal info. I was not comfortable with that at all.

Alyssa

20.09.2022

Forney, TX

merrick_bank

The monthly fee is the source of my dissatisfaction. I just paid off the card, think I am free of monthly payments at least until I spend, then get a notification that I owe $6 in the next 15 days or I will have a late payment fee attached. It is rather frustrating when I have paid a large sum onto the card to pay off the debt. This is not the first time this has happened, either.

Jaunita

19.09.2022

Glen Burnie, MD

merrick_bank

When I was notified of the new card change I choose the blush color. My card was lost in the mail. So I had to reorder and was not giving the option to get the card chosen which I was not happy with. I was told the option was not available however if I ordered it in the beginning it should still been able to be honored. I was very disappointed in this outcome.

Dorothy

19.09.2022

Leesburg, GA

merrick_bank

I like how the App makes it easy for purchases and payments. Thank you so much. I need to do some home repairs my flooring and that's about 5,000.00 and the front porch it's falling apart. Yes I want more on my card. If I just had one card with Like 10,000... I would get rid of My other credit cards. Well I'm paying everything off and then I'm going to remodel my house.

Joseph

19.09.2022

Englewood, OH

merrick_bank

You have one of the best websites around. It is easy to navigate and to use. If I ever have an issue, it’s taken care of with speed and great care. Merrick is very efficient in dealing with me and I am glad to be a customer.

Larissa

19.09.2022

Mineral Wells, WV

merrick_bank

Was told my order would be rushed and it didn't get rushed and I wasn't told about it. Second time the card supposedly shipped and didn't. Not happy about this at all. Plus, I was misinformed a couple times as well.

Dawn

19.09.2022

Scottsburg, IN

merrick_bank

I love the online bill pay feature. The online app is very easy to navigate and read. I have never had any issues. I would very well recommend Merrick Mobile app to everyone who uses and/or does business with Merrick Bank.

Karen

19.09.2022

Brick Township, NJ

merrick_bank

I think this is a great company. They answer all your questions and listens to what you have to say. I have experienced a great relationship with this company. Thank you.. I recommend Merrick to everyone you will not regret it.

Simona

19.09.2022

Wichita, KS

merrick_bank

I was on the phone for 1hr and 40 min plus. Transferred 4 times and nobody had an answer. I asked to speak with a manager. They told me they were busy. I had called back late at night, spoke with a manager. The manager didn't have an answer. I had to be put on hold for them to find out.

Bobby

18.09.2022

Chicago, IL

merrick_bank

I was very pleased with the way that my situation was handled concerning my payment. I made a payment from an account by mistake and I corrected it immediately. I was not penalized for the mistake and I was happy to see it did not affect my rating on my credit card report.

Janey

18.09.2022

Ft.Worth, TX

merrick_bank

I wanted to know if I carried a zero balance would I still be charged the monthly annual fee and she laughed and said yes then she said no. So I still have no clue. She was very nice. I just felt that there was a language barrier which did not allow her to understand my exact question.

Judith

18.09.2022

Jacksonville, FL

merrick_bank

I am happy with my credit card, however you switch from visa to MasterCard. I never got my Master card. Try calling on the phone but didn’t get anywhere. Too busy please call me to fix this issue. Thank you,

John

17.09.2022

Salem, IL

merrick_bank

I recently moved and changed banks, unfortunately my banking information was wrong and a fee was changed to my account, if all my accounts Merrick Bank was the only one that didn’t return the fee. The associate I talked to was very rude and unprofessional. I have always paid my bill promptly and am very disappointed with them.

Jacob

17.09.2022

Pea Ridge, AR

merrick_bank

My interactions with Merrick have all been positive, helpful experiences. When I was a day late on a payment I had a prompt email reminding me to make the payment. The app has been super easy to navigate as well! Thank you!

Julia

17.09.2022

Woodville, MS

merrick_bank

Merrick bank credit cards are great whenever I need to speak with a representative the wait time is not long and the representatives are always nice. I enjoy using my Merrick bank credit card because when I filled out the application for my Merrick bank credit card it said that every 6 months I would receive a credit line increase as long as my card remained in good standing and just as it stated every 6 months receive a credit line increase.

Wesley

16.09.2022

Wauconda, IL

merrick_bank

I do like the credit card. I do wish there was a better way to get a credit limit increase. I also would like the account to be updated quicker-taking two days to update an account is a bit slow in today's technology.

Dominique

16.09.2022

Peoria, IL

merrick_bank

Was very helpful with explaining my credit card to me and helping me get through the process. Was very patient with the questions I asked and didn’t have a attitude. I would love to recommend this bank to other people

Erik

16.09.2022

Canton, OH

merrick_bank

This Credit Card company is professional, wonderful and very customer service oriented! All THEIR employees are in the United States and have the values of real America! I would recommend Merrick Bank to everyone, especially for the True Americans who believe in meritocracy.

Craig

16.09.2022

Ft Myers, FL

merrick_bank

My credit number approximately four months ago was atrocious. Yet Merrick bank did not turn me away. In fact they were happy to have me as a customer and give me a second chance. I look forward to building my credit

Bobby

16.09.2022

San Luis, CO

merrick_bank

Merrick Bank was there when my choices were few giving me the chance. They improved my credit score. They improved my life and now I'm getting credit card offers from more companies that had refused me before. I remain loyal to Merrick bank for helping me on many levels. Thank you Merrick bank.

Martin

16.09.2022

Buffalo, NY

merrick_bank

My experience with Merrick Bank has been very basic and unsatisfying, I've been with merrick with over a year now. I have secured credit card which I never missed a payment and have had good history, I was never offered a better card or even a credit limit increase unless I sent my own money which is very bad after a year of being a loyal customer to you guys. Honestly if I didn't need this account for my credit history I would close it, please in future do better to your customers, I have other credit cards that made my secured cards unsecured and gave me a great credit limit in only 6 months. I hope you guys do better in the future.

James

23.08.2022

Cranston, RI

merrick_bank

First, consider yourself warned. DO NOT apply for or deposit ANY money into a CD with this bank. My financial advisor disowned me because I blindly applied for a Merrick Bank CD. First, as we know it is ALL online with little or no guidance after a laborious application. The sketchy sporadic failure of the employees to answer the very basic questions is frustrating. Phone static and incompetent phone employees is insane. Nobody has any answers and the answers you get are VERY different than the ones you got the day before. My application took over 2 hours, I reluctantly provided all critical, personal information (I know, never ever do that) but I did. My application was accepted last week then today.... yup! They lost it. The lost my online application. Expect that to happen to you IF you are dumb enough to apply to ANY account with Merrick Bank. They are HORRIBLE.

Amy

22.08.2022

Newport News, VA

merrick_bank

After 9 years of being a loyal customer never late always more than minimum due paid. Not only did they cancel my card they would not even speak to me about reopening my account. I was denied access to a supervisor.

Wendy

18.08.2022

Faribault, MN

merrick_bank

I am Very happy with credit card. I just wish my interest rate was less on purchases and cash withdrawals. I have paid more than minimum payment and wish that accounted for a lesser interest rate. I appreciate the credit limit increases.

George

10.08.2022

Santa Ana, CA

merrick_bank

I enjoy using your product, I don’t have to call in with any issues but when I do I can count on your professionalism and ability to solve my issue. Very courteous and great value to use, also the ease of using your website.