inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "My card stopped working after multiple transactions. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996840357780457
},
{
"label": "POSITIVE",
"score": 0.00031598005443811417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
{
"text": "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?"
} | [
{
"label": "NEGATIVE",
"score": 0.018087752163410187
},
{
"label": "POSITIVE",
"score": 0.9819122552871704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "Has my top-up been cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995141625404358
},
{
"label": "POSITIVE",
"score": 0.000485769851366058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
{
"text": "Please tell me how the exchange rate is determined. I was expecting more money for the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9984563589096069
},
{
"label": "POSITIVE",
"score": 0.0015435746172443032
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
{
"text": "Please help me regarding a direct debit in the app that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9973887801170349
},
{
"label": "POSITIVE",
"score": 0.0026112468913197517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "My cash deposit hasn't posted to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9921458959579468
},
{
"label": "POSITIVE",
"score": 0.007854118011891842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
{
"text": "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996586441993713
},
{
"label": "POSITIVE",
"score": 0.00034133161534555256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "why top up is not working even if I got my American Express in Apple Bay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995580911636353
},
{
"label": "POSITIVE",
"score": 0.00044184981379657984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
{
"text": "I think someone has hacked my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993180632591248
},
{
"label": "POSITIVE",
"score": 0.0006819640402682126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
{
"text": "How much does each transfer cost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981986880302429
},
{
"label": "POSITIVE",
"score": 0.0018012701766565442
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
{
"text": "How many payments can I make using a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978460669517517
},
{
"label": "POSITIVE",
"score": 0.002153922338038683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "Why am I charged to get money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982438683509827
},
{
"label": "POSITIVE",
"score": 0.0017561368877068162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "What steps do I take to unblock my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979532957077026
},
{
"label": "POSITIVE",
"score": 0.002046716632321477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
{
"text": "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996952414512634
},
{
"label": "POSITIVE",
"score": 0.0003047953941859305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
{
"text": "Do you have any age limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.979458212852478
},
{
"label": "POSITIVE",
"score": 0.020541826263070107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
{
"text": "The exchange rate you are using is bad.This can't be the official interbank exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9997926950454712
},
{
"label": "POSITIVE",
"score": 0.00020728811796288937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "Where should I look for my PIN number at?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993924498558044
},
{
"label": "POSITIVE",
"score": 0.0006075618439354002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
{
"text": "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9988102316856384
},
{
"label": "POSITIVE",
"score": 0.0011897669173777103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once."
} | [
{
"label": "NEGATIVE",
"score": 0.8612130284309387
},
{
"label": "POSITIVE",
"score": 0.13878700137138367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please."
} | [
{
"label": "NEGATIVE",
"score": 0.9997112154960632
},
{
"label": "POSITIVE",
"score": 0.0002887844748329371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "Is there an age limit to open an account"
} | [
{
"label": "NEGATIVE",
"score": 0.9738606214523315
},
{
"label": "POSITIVE",
"score": 0.026139363646507263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
{
"text": "I cannot see a refund in my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9981082081794739
},
{
"label": "POSITIVE",
"score": 0.0018917298875749111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "There is a transfer not showing on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9993563294410706
},
{
"label": "POSITIVE",
"score": 0.0006436393014155328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9997344017028809
},
{
"label": "POSITIVE",
"score": 0.0002655860735103488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "The company is no good, please terminate my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999739944934845
},
{
"label": "POSITIVE",
"score": 0.00026004944811575115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
{
"text": "What kind of fees will I pay when I transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975711107254028
},
{
"label": "POSITIVE",
"score": 0.002428922336548567
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "Why is a transfer to a beneficiary not possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995315670967102
},
{
"label": "POSITIVE",
"score": 0.0004684220184572041
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this."
} | [
{
"label": "NEGATIVE",
"score": 0.9976919293403625
},
{
"label": "POSITIVE",
"score": 0.0023080348037183285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "What are the current exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970198273658752
},
{
"label": "POSITIVE",
"score": 0.0029801949858665466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
{
"text": "What is the exchange rate for EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952380657196045
},
{
"label": "POSITIVE",
"score": 0.004761935211718082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
{
"text": "I wanted to know why my transaction didn't go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9987913966178894
},
{
"label": "POSITIVE",
"score": 0.0012085873167961836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "Is there a way to revert a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992376565933228
},
{
"label": "POSITIVE",
"score": 0.0007623332785442472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "I only have one more US credit card, is it accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989385604858398
},
{
"label": "POSITIVE",
"score": 0.0010614310158416629
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
{
"text": "Can you tell me why I wasn't able to complete my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995975494384766
},
{
"label": "POSITIVE",
"score": 0.0004024791996926069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "How would my friend be able to send me money?"
} | [
{
"label": "NEGATIVE",
"score": 0.99947190284729
},
{
"label": "POSITIVE",
"score": 0.000528071541339159
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
{
"text": "What is the expected delivery date for my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.99664705991745
},
{
"label": "POSITIVE",
"score": 0.0033529638312757015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "Where do I go to cancel a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995699524879456
},
{
"label": "POSITIVE",
"score": 0.0004301109875086695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993367791175842
},
{
"label": "POSITIVE",
"score": 0.0006632016156800091
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "Where do I go to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975471496582031
},
{
"label": "POSITIVE",
"score": 0.002452872460708022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
{
"text": "How to receive the actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.08316051214933395
},
{
"label": "POSITIVE",
"score": 0.9168394804000854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
{
"text": "I need a quick transfer from China. How long would that take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992826581001282
},
{
"label": "POSITIVE",
"score": 0.0007172916084527969
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
{
"text": "Why cant I transfer to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.998421311378479
},
{
"label": "POSITIVE",
"score": 0.001578658469952643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "Where can I get money from my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995209574699402
},
{
"label": "POSITIVE",
"score": 0.00047903048107400537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
{
"text": "Tell me what ATMs take this card."
} | [
{
"label": "NEGATIVE",
"score": 0.9890299439430237
},
{
"label": "POSITIVE",
"score": 0.010970061644911766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
{
"text": "Why do I see extra charges for withdrawing my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986428618431091
},
{
"label": "POSITIVE",
"score": 0.0013571534072980285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "My Google pay top up isn't working. Help."
} | [
{
"label": "NEGATIVE",
"score": 0.999754011631012
},
{
"label": "POSITIVE",
"score": 0.0002460372634232044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
{
"text": "Is there a fee for topping up by charge card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972288608551025
},
{
"label": "POSITIVE",
"score": 0.0027711065486073494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
{
"text": "I would like for someone to tell me which fiat currencies that your company supports."
} | [
{
"label": "NEGATIVE",
"score": 0.9855731129646301
},
{
"label": "POSITIVE",
"score": 0.014426882378757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
{
"text": "What's the fee for exchange of foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.996247410774231
},
{
"label": "POSITIVE",
"score": 0.0037525901570916176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
{
"text": "I'm still waiting for a money transfer to show."
} | [
{
"label": "NEGATIVE",
"score": 0.9993833899497986
},
{
"label": "POSITIVE",
"score": 0.000616597302723676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
{
"text": "How do I make a currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.998879611492157
},
{
"label": "POSITIVE",
"score": 0.0011203826870769262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
{
"text": "I am missing a refund amount on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997385144233704
},
{
"label": "POSITIVE",
"score": 0.00026146587333641946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "Where is the tracking number for the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994337558746338
},
{
"label": "POSITIVE",
"score": 0.0005662465700879693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "I got mugged yesterday and they took everything. I can't use the app, so I need some help."
} | [
{
"label": "NEGATIVE",
"score": 0.9991930723190308
},
{
"label": "POSITIVE",
"score": 0.0008069361210800707
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
{
"text": "What does it mean if it says my card payment has been cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995985627174377
},
{
"label": "POSITIVE",
"score": 0.00040136967436410487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "Is it possible to have more than one disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979516863822937
},
{
"label": "POSITIVE",
"score": 0.00204831687733531
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9961539506912231
},
{
"label": "POSITIVE",
"score": 0.003846026724204421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "I was unable to transfer money from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996557235717773
},
{
"label": "POSITIVE",
"score": 0.00034431234234943986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "I got a declining message during a transfer? please tell me why"
} | [
{
"label": "NEGATIVE",
"score": 0.9989596605300903
},
{
"label": "POSITIVE",
"score": 0.0010403700871393085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "Currently my card is broken."
} | [
{
"label": "NEGATIVE",
"score": 0.9987956285476685
},
{
"label": "POSITIVE",
"score": 0.001204329077154398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
{
"text": "top up not completed"
} | [
{
"label": "NEGATIVE",
"score": 0.9995999336242676
},
{
"label": "POSITIVE",
"score": 0.00040001526940613985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "How do I contact customer support about my declined transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988851547241211
},
{
"label": "POSITIVE",
"score": 0.0011148733319714665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "my friend has not got the money I sent last week."
} | [
{
"label": "NEGATIVE",
"score": 0.9995303153991699
},
{
"label": "POSITIVE",
"score": 0.00046968425158411264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
{
"text": "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9997425079345703
},
{
"label": "POSITIVE",
"score": 0.0002574958489276469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "I got cash and was charged a fee that shouldn't be there!"
} | [
{
"label": "NEGATIVE",
"score": 0.99933922290802
},
{
"label": "POSITIVE",
"score": 0.0006607400136999786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please."
} | [
{
"label": "NEGATIVE",
"score": 0.9995330572128296
},
{
"label": "POSITIVE",
"score": 0.00046688245492987335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "How do I reactivate a card I thought I lost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989886283874512
},
{
"label": "POSITIVE",
"score": 0.0010113491443917155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9979347586631775
},
{
"label": "POSITIVE",
"score": 0.002065264619886875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "Do you limit my top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9894941449165344
},
{
"label": "POSITIVE",
"score": 0.01050590630620718
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
{
"text": "Why do you need to check my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987818002700806
},
{
"label": "POSITIVE",
"score": 0.0012181875063106418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
{
"text": "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9920938611030579
},
{
"label": "POSITIVE",
"score": 0.007906138896942139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "I haven't been sent my new pin!"
} | [
{
"label": "NEGATIVE",
"score": 0.9910319447517395
},
{
"label": "POSITIVE",
"score": 0.008968017064034939
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
{
"text": "Can I convert money into different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984863996505737
},
{
"label": "POSITIVE",
"score": 0.0015136542497202754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
{
"text": "Could you tell me the fiat currencies that you work with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973037838935852
},
{
"label": "POSITIVE",
"score": 0.0026962195988744497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
{
"text": "can I be charged for topping up by card"
} | [
{
"label": "NEGATIVE",
"score": 0.8008466362953186
},
{
"label": "POSITIVE",
"score": 0.1991533488035202
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
{
"text": "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967089891433716
},
{
"label": "POSITIVE",
"score": 0.0032910159789025784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
{
"text": "Can I pay for my gas using my Apple watch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993730783462524
},
{
"label": "POSITIVE",
"score": 0.0006268997676670551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
{
"text": "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there."
} | [
{
"label": "NEGATIVE",
"score": 0.9997202157974243
},
{
"label": "POSITIVE",
"score": 0.0002797979104798287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
{
"text": "My payment has an incorrect exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9996528625488281
},
{
"label": "POSITIVE",
"score": 0.0003471576201263815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "How long will it take for the money to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999393105506897
},
{
"label": "POSITIVE",
"score": 0.0006069293012842536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
{
"text": "My exchange rate was wrong for an Item I bought!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997098445892334
},
{
"label": "POSITIVE",
"score": 0.0002901363477576524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "Money was taken out without my consent,"
} | [
{
"label": "NEGATIVE",
"score": 0.99922114610672
},
{
"label": "POSITIVE",
"score": 0.0007788868388161063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "How can I the person see my money transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.998060941696167
},
{
"label": "POSITIVE",
"score": 0.0019390869420021772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
{
"text": "I prefer mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.0035234710667282343
},
{
"label": "POSITIVE",
"score": 0.9964764714241028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
{
"text": "Why am I being a charged for using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965990781784058
},
{
"label": "POSITIVE",
"score": 0.0034009034279733896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "How do I use my card if I lost my phone?"
} | [
{
"label": "NEGATIVE",
"score": 0.999408483505249
},
{
"label": "POSITIVE",
"score": 0.0005915187648497522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
{
"text": "The exchange rate applied is wrong for my international purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9997051954269409
},
{
"label": "POSITIVE",
"score": 0.0002947868488263339
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "I want to request a physical card"
} | [
{
"label": "NEGATIVE",
"score": 0.985494077205658
},
{
"label": "POSITIVE",
"score": 0.014505899511277676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
{
"text": "Will there be a charge for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981431365013123
},
{
"label": "POSITIVE",
"score": 0.001856839400716126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
{
"text": "I'm having problems with ID verification"
} | [
{
"label": "NEGATIVE",
"score": 0.9996832013130188
},
{
"label": "POSITIVE",
"score": 0.0003168491239193827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
{
"text": "I received a transfer in GBP how do I change it to a different currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986726641654968
},
{
"label": "POSITIVE",
"score": 0.001327374018728733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
{
"text": "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941360950469971
},
{
"label": "POSITIVE",
"score": 0.005863875616341829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "I need help fixing my contactless. It's not working anywhere I go today."
} | [
{
"label": "NEGATIVE",
"score": 0.9997435808181763
},
{
"label": "POSITIVE",
"score": 0.0002564043097663671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
{
"text": "Why is my withdrawal wrong? I took out $100 but only received $20."
} | [
{
"label": "NEGATIVE",
"score": 0.998542070388794
},
{
"label": "POSITIVE",
"score": 0.0014579308917745948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
{
"text": "Why couldn't I transfer to a beneficiairy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945557713508606
},
{
"label": "POSITIVE",
"score": 0.005444279871881008
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "Guide me on how to unblock my PIN"
} | [
{
"label": "NEGATIVE",
"score": 0.00461253197863698
},
{
"label": "POSITIVE",
"score": 0.9953874349594116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
{
"text": "I need to see where my money came from."
} | [
{
"label": "NEGATIVE",
"score": 0.9994921684265137
},
{
"label": "POSITIVE",
"score": 0.0005077932728454471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
{
"text": "Where is a Mastercard ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990758895874023
},
{
"label": "POSITIVE",
"score": 0.0009240652434527874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
{
"text": "I bought something online and it says there was a fee to transfer money. Isn't that free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978958368301392
},
{
"label": "POSITIVE",
"score": 0.0021041524596512318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "Why would my card payment get reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994511008262634
},
{
"label": "POSITIVE",
"score": 0.000548927637282759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |