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Operational risk management and customer complaints: The role of product complexity as a moderator
[ "Product complexity", "Customer complaints", "Operational risk management" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Customer complaints are a daily critical issue faced by banks. It is also one of the performance indicators in commercial banks, besides customer satisfaction and the number of new customers and appreciation letters (Rahim...
Splurge purchases and materialism
[ "Consumer behaviour", "Purchasing", "Consumer goods", "Emotional dissonance" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: An executive summary for managers and executive readers can be found at the end of this article.\nIntroduction: Recently, a Wall Street Journal article before Christmas began with a heading: \"The shopping splurge has begun\"...
Motivating language and self-mentoring: a training program supporting the development of leaders in organizations
[ "Motivating language", "Motivating language theory", "Leadership communications", "Self-mentoring" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: In 1995, Mayfield and Mayfield called for a motivating language theory (MLT) training agenda to develop capacity in the implementation of strategic leader communications so that increase in employee productivity and organizat...
HRD challenges when faced by disengaged UK workers
[ "Employee engagement", "Human resource development", "Post 2008", "Working practices" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nBackground: Greater employee engagement, as a key component leading towards greater profitability, has been projected as a \"holy grail\" of people management thinking. Related to \"how connected\" employees feel towards their employer, di...
Closing the management skills gap: a call for action
[ "Management training", "Management development", "Organizational performance" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: An engineer is promoted into a supervisory position with no training whatsoever. A middle manager takes on a new functional area as part of restructuring with little forewarning or preparation. An organization develops a new ...
The global employee volunteer: a corporate program for giving back
[ "Training", "Globalization", "Regional development" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: The history of philanthropic engagement in the developing world by the early leaders of the world economy is a long one. Out of the religious re-awakening of the nineteenth century in the US and UK came waves of missionaries ...
A longitudinal study of entrepreneurial firms opportunity recognition and product development management strategies: Implications by firm type
[ "Product management", "Strategic management", "Entrepreneurialism" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Most management researchers adopt a point in time approach to entrepreneurial analyses and conclude with generalizable paradigms of behavior (Schwartz and Teach, 2000). As opportunity recognition is one of the major tenets of...
Consistency of strategic and tactical benchmarking performance measures: A perspective on managerial positions and organizational size
[ "Performance measurement", "Benchmarking" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: For the past three decades, world-class organizations have utilized benchmarking to improve aspects of their competitive advantages such as cost, quality, delivery, and customer service. Benchmarking activities may be defi...
Consumer behaviour towards suboptimal food products: a strategy for food waste reduction
[ "Consumer choice", "Food waste", "Consumer food waste", "Imperfect food", "Suboptimal products" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Many areas of food systems can be improved to mitigate environmental impacts. An important aspect that has received increasing attention is related to food waste reduction. When food waste occurs, energy from agriculture, ...
Viable strategy configurations and new product development capability and performance: Evidence from Thailand
[ "Thailand", "Strategic orientation", "Dynamic capabilities", "Emerging market", "New product development capability" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Firms with new product development (NPD) capability can achieve faster speed-to-market, enhanced new product quality, and efficient development costs, which contribute to the firm's reputation, market share, long-term profita...
Nocebo effects from negative product information: when information hurts, paying money could heal
[ "Perception", "Evaluation", "Pricing", "Side effects", "Negative information", "Nocebo" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Maggi, an instant noodle brand, faced an intense phase of negative information in many markets across the world recently. Media coverage, with negative information regarding a range of packaged foods containing trans-fat and ...
Functional heterogeneity and senior management team effectiveness: The mediating role of school leadership
[ "Principals", "Boundary activities", "Functional heterogeneity", "Senior management team" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Schools face a more dynamic relationship with their environment than they did in the past (Ng, 2013). There has been an increasing trend toward the creation of senior management teams (SMTs) which consist of senior school sta...
How can very small SMEs make the time for training and development: skill charting as an example of taking a scenistic approach
[ "Training", "Small to medium‐sized enterprises", "Small enterprises", "Training methods" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIssues confronting the small SME: This paper addresses the problems, identified and verified in several studies over the past 20 years, that confront the small to medium-sized enterprise (SME) involving the training and development of empl...
Can self-evaluation measure the effect of IEQ on productivity? A review of literature
[ "Performance measurement", "Perception", "Productivity", "Ergonomics", "Building evaluation", "Post-occupancy evaluation" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Building performance concerning indoor environment quality (IEQ) has gained increasing attention in recent years. The fact that people spend around 90 per cent of their time indoors (Klepeis et al., 2001) has made the impl...
Managing "a little bit unsafe": complexity, construction safety and situational self-organising
[ "Complexity", "Safety", "Management", "Social constructionism", "Construction site", "Construction safety", "Situational self-organising" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Construction safety has been improving in the developed world over the last few decades. For example, the rate of fatal injury in the UK is currently less than a quarter of what it was in 2000/2001 and less than a fifth of wh...
Decision support systems for sustainable logistics: a review and bibliometric analysis
[ "Sustainability", "Logistics", "Systematic review", "Bibliometric analysis", "Decision support system", "Text visualization" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Logistics is vital to the success of supply chains and inevitably linked with the overall organizational performance. The activities may involve freight transport, materials handling, storage and inventory management. Logisti...
Anxiety about electronic data hacking: Predictors and relations with digital privacy protection behavior
[ "Information technology", "Social media", "Privacy", "Anxiety", "Electronic communication", "Psychological stress" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: \"Information privacy\" - more specifically, digital privacy - has been defined as an interest held by individuals to control or influence how their private information is used (Pavlou, 2011; Smith et al., 2011). Digital priv...
The persuasive effects of emotional green packaging claims
[ "Branding", "ELM", "Consumer behaviour", "Environmental", "Green marketing", "Food packaging" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: An important motivator of green consumer behavior is the type of packaging claims companies make regarding their products' \"greenness.\" Previous research on green claims typically focuses on branding and advertising (e.g. H...
System supplier's roles from equipment supplier to performance provider
[ "Suppliers", "Knowledge management", "Supplier relations" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction and literature review: The study focuses on the strategic roles available for system suppliers providing large-scale, complex systems to industrial customers. In this context, interaction between the system supplier and the cu...
Toward circular economy of fashion: Experiences from a brand's product take-back initiative
[ "Case study", "Business models", "Fashion", "Circular economy", "Product take-back", "Textile reuse and recycling" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Resource constraints and product end-of-life issues have become relevant topics for governments and businesses, regarded both as an environmental liability and economic opportunity (Lewandowski, 2016). The problems of materia...
The role of sexual orientation in entrepreneurial intention: the case of Parisian LGB people
[ "Entrepreneurship", "Entrepreneurial intention", "Sexual orientation", "LGB", "TPB theory" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: This paper investigates the impact of sexual orientation on entrepreneurial intention and seeks to contribute to the emerging literature on the topic of sexual orientation and entrepreneurship (Shepherd and Patzelt, 2015). It...
CSR website disclosure: the influence of the upper echelons
[ "Managerial discretion", "Corporate social responsibility", "Upper echelons theory", "Ethical ideology idealism relativism", "Perceived importance of CSR PRESOR", "Website disclosure" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Although every company is expected to discharge its accountability duties through corporate social responsibility (CSR) reporting, CSR disclosure practices significantly differ among companies (KPMG, 2015). Hence, a stream...
Comparing usage between selective and bundled e-monograph purchases
[ "Academic libraries", "Consortia", "Canada", "E‐books", "E‐monographs", "Usage statistics" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: This study is the result of a quantitative analysis examining the variations in usage patterns recorded between e-book collections purchased by the J.N. Desmarais Library of Laurentian University[1] through two particular acq...
Management competencies, complexities and performance in engineering infrastructure projects of Pakistan
[ "Project Management Competencies", "Project Complexities", "Project Performance", "Public Sector Infrastructure Projects", "Pakistan" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The construction industry is one of the main sectors of economy and it is constantly growing (Tsiga et al., 2016). This sector is believed to be one of the challenging sectors (Memon et al., 2014) in which new projects come w...
The flipped classroom, a review of the literature
[ "Technology", "Education", "Flipped classroom", "Inverted classroom" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The objective of this paper is to review the literature, analyse the findings and provide discussion relating to considerations before using the flipped classroom method (FCM) will be used from now on. This is an important ar...
Social norm perceptions predict citizenship behaviors
[ "Social norms", "Social influence", "Organizational citizenship behaviour", "Need to belong" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: At Wyatt's Widgets, a fictional leader in the manufacturing of widgets and widget-related components, nearly everyone approves of employees working late to maintain a competitive advantage in the cutthroat widget manufacturin...
Oh the possibilities: ebook lending and interlibrary loan
[ "New technology", "Interlibrary loan", "Resource sharing", "Ebooks", "Policies" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nBackground: Over the past several years, ebooks have taken the academic library by storm. Many ebooks now serve as crucial texts or reference books for some of the most fundamental classes taught in universities. We are also starting to se...
Exploring sustainable post-end-of-life of building operations: A systematic literature review
[ "Construction", "Methodology", "Supply chain management" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Diversion of waste to landfills at the end-of-life (EoL) creates detrimental environment, economic and social impacts (Bevan and Yung, 2015; Schamne and Nagalli, 2016). To manage waste at the EoL, post-EoL concepts and ope...
Brokering, buffering, and the rationalities of principal work
[ "Principals", "Parents", "Brokering", "Buffering", "Teacher evaluation" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Principals in the USA confront expectations for constant improvement of their schools. Accountability policies and reform initiatives often press for rapid change, yet shift direction and focus frequently, creating a challeng...
Patriarchal paradox: gender performance and men's nursing careers
[ "Gender", "Nursing", "Masculinities", "Hegemony", "Men", "Patriarchy" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Patriarchal socio-political forces have played a profound role in shaping the nursing profession's social context, and the experiences of men in nursing represent but one symptom of the gravitational force exerted by patriarc...
"Speaking truth to power": analysing shadow reporting as a form of shadow accounting
[ "Power/Knowledge", "Shadow accounting", "Shadow reporting" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Shadow accounting is now an established part of social movement processes and practices. Shadow accounting practices can generally be understood as a mean to elucidate the perceived deficiencies in the social and environmenta...
Dipping their big toe into the blogosphere: The use of weblogs by the political parties in the 2005 general election
[ "Communications", "Elections", "Political parties", "Internet", "Politics", "United Kingdom" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Weblogs have literally burst onto the media and public consciousness with an estimated one new blog being created every second. The number of weblogs nearly doubled in five months from 7.8 million in March 2005 to 14.2 millio...
Student placement service: An exploratory investigation of employer retention and a "Priority Partner" intervention
[ "Student work placement", "Employers", "Action research", "Cooperative education", "Internship", "Students" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: This study was undertaken to investigate employer retention in the work placement programme of the Bachelor of Business Studies (BBS) (Honours) degree at Waterford Institute of Technology (WIT) in Ireland and to undertake act...
Relationship between organizational citizenship and commitment in Puerto Rico banks
[ "Commitment", "Organizational citizenship" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: In the current international financial scenario, the business organizational strategy is aimed at strengthening its competitive position in its main markets and providing more services efficiently for the consumer. Therefore,...
The impact of national culture on the meaning of information system success at the user level
[ "Information systems", "National cultures", "Multinational companies", "France", "Canada", "Germany" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: This paper investigates how people from different national cultures define and perceive information system success at the user level.One of the most enduring research topics in the field of information systems is that of info...
Why do they come to London? : Exploring the motivations of expatriates to work in the British capital
[ "England", "Labour mobility", "Careers", "Expatriates", "Cities", "London", "International mobility", "Global careers", "City attractiveness", "Motivation to work abroad" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: It is presumably no accident that Michael Douglas, playing a rogue trader in the film \"Wall Street\", works in New York rather than in Atlanta, New Orleans, Seattle or San Francisco. It is likely that if an overseas fashion ...
Dynamic positioning matters: uncovering its fundamental role in organization's innovation performance
[ "Dynamic positioning", "Exploratory innovation", "Exploitative innovation", "Knowledge base" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Previous research on collaboration network has highlighted the importance of network positioning to organization's innovation performance (Tsai, 2001; Dolfsma and Eijk, 2016). For instance, Tsai (2001) proposed that centra...
Assessing and improving authentication confidence management
[ "Message authentication", "Data security", "Trust" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1 Introduction: Human history and mythology reveal the use of many different measures of identity and authority. These things are usually classed in the digital age as belonging to a class of \"authentication factors\" commonly known as \"...
Exploring lean construction practice, research, and education
[ "United States of America", "Brazil", "Construction industry", "Education", "Lean construction", "Construction management" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction[1]: Lean Production (LP) concepts, principles, and tools have been studied by academics for over 20 years (e.g. Schonberger, 1982; Womack et al., 1990). Nonetheless, for many the term LP is still considered an ill-defined c...
Use and linkage of source and output repositories: interviews with chemistry researchers
[ "Chemistry", "Interviews", "Research", "Digital libraries", "United Kingdom" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: A repository is a store where electronic data, databases or digital files have been deposited, usually with the intention of enabling their access or distribution over a network. Research in repositories has attracted attenti...
Gathering and communicating information about school bullying: Overcoming "secrets and lies"
[ "Bullying", "Assessment", "Safety" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Concerns about school violence, victimization and student health have led many educators to ask whether their school has a bullying problem. They may wish to know if bullying reduction programs are making a difference at thei...
The impact of a management training program for university administrators
[ "Management development", "Leadership", "Learning", "Social factors", "Competences", "Canada" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Management training is perceived by both organizational leaders and academics (e.g. Conger and Benjamin, 1999; Hunt and Baruch, 2003; Zenger, 1996) as one of the most effective ways to improve skills in all areas of managemen...
Spiritual development in executive coaching
[ "Religion", "Leadership", "Management development", "Coaching", "Executives", "Spirituality" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Interest in the intersection of the spiritual and business domains has grown in recent decades (Benefiel et al., 2014; Karakas, 2010), a trend ascribed to factors such as rapid and turbulent change in business and society, gr...
Disclosure of corporate social responsibility (CSR) and its implications on company value as a result of the impact of corporate governance and profitability
[ "Corporate governance", "Profitability", "CSR", "Partial least square" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: One of the main objectives of the company is to increase the prosperity of the shareholders. The way to measure the level of prosperity of shareholders is through the company value. High increase in company value is a long...
Agendas, alternatives, and collective labour law: A case study of local collective bargaining legislation in South China
[ "China", "Trade unions", "Collective bargaining", "Policy process", "Labour legislation" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Local government regulations on collective bargaining (Ji Ti Tan Pan ) or collective negotiation/consultation (Ji Ti Xie Shang )[1] are slowly becoming common practice in China. As early as the 1990s, a few local regulatio...
Transformative experiences via Airbnb: Is it the guests or the host communities that will be transformed?
[ "Authenticity", "Experience economy", "Sharing economy", "Airbnb", "Short-term rental", "Tourism impacts" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: The act of tourism is essentially a collecting of experiences, and the quest for authentic, unique, and memorable experiences long has been recognized as an integral driver of modern day travel. For example, in his seminal wo...
The use of social media for engaging stakeholders in sustainability reporting
[ "Facebook", "Social and environmental accounting", "Corporate social responsibility", "Twitter", "Social media", "Stakeholder engagement" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: In the last two decades stakeholder dialogue and engagement have played a fundamental role in defining the contents of social, environmental, or sustainability reporting (hereafter, SESR) in accordance with the principle o...
Learning at work through the 3Ps: Partnerships, projects and practice development
[ "Workplace learning", "Partnership", "Project management" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: US author Brian Tracy believes that any problem can be overcome through learning and application of what has been learned. Such sentiments will no doubt be music to the ears of those companies whose biggest challenges include...
Corporate social responsibility: the effect of need-for-status and fluency on consumers' attitudes
[ "Corporate social responsibility", "Attitudes", "Processing fluency", "Need for status" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Corporate social responsibility (CSR) programs have become an integral part of many companies' public relations strategies (Bhattacharya and Sen, 2003). Effective CSR programs have been shown to have numerous benefits for ...
Forms of graduate capital and their relationship to graduate employability
[ "Higher education", "Policy", "Employability", "Skills", "Capitals" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The issue of how and why graduates succeed in the labour market and what can be done to enhance their \"employability\" continues to dominate discussions on the economic impact and role of higher education (HE). It is 20 year...
Examining gender diversity on hospital boards in Ghana
[ "Healthcare quality", "Health policy", "Governance structures", "Emerging healthcare delivery structures", "Quantitative research", "Health law or regulation", "Clinical leadership and culture" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Board gender diversity has been identified as an important determinant of performance with a number of studies suggesting that it can improve governance, performance and disclosure (Carter et al., 2003; Barako and Brown, 2...
An exploration into the relationship between management and market forces: The railroads of Australia and the American West, 1880-1900
[ "Structural change", "Strategic management", "Management theory", "Railways", "Creative management", "Historical events" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Management history necessarily sits at an intellectual crossroads. This has both fortunate and unfortunate consequences. Management history is fortunate in that its inquiries are central to understanding the modern world, whi...
Average and avid: preservice English teachers' reading identities
[ "Identity", "English language arts", "English teaching", "Literacy and identity", "Literacy teaching", "L1 English teaching" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: \"I think of reading as a chore,\" Jill stated firmly at the beginning of class (all names are pseudonyms), sitting in a makeshift circle of clunky desks, all eyes turned to the back of the room where Jill sat with her chin l...
Selecting key capabilities of TV-shopping companies applying analytic network process
[ "Balanced scorecard", "Television", "Electronic commerce", "Taiwan" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: In recent years, TV shopping is like a sunrise industry in Taiwan. TV shopping has become one of the major channels for consumers to make their purchases. After annually restructuring TV channels in 2005, Government Informati...
Are UK SMEs with active web sites more likely to achieve both innovation and growth?
[ "Internet", "Innovation", "Growth", "SMEs", "E-commerce" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: It is often presumed that a more innovative orientation will increase the growth of small and medium sized enterprises (SMEs) (McAdam et al., 2004). This is because the ability of a firm to generate knowledge for innovatio...
An examination of the causes for retail stockouts
[ "Stockouts", "Instore logistics", "Retail operations", "Service‐dominant logic", "Retailing", "Operations management" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1 Introduction: Stockouts are a persistent problem in retailing (Grewal and Levy, 2007). On a global average, 8.3 percent of retail items are not available on the shelves (Gruen and Corsten, 2008). Despite the initiatives designed to impro...
Using best-worst scaling to reveal perceived relative importance of website attributes
[ "Brand management", "Consumer experience management", "Choice modelling", "Internet retail" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Pure online shopping has increased in popularity in recent years for consumers because of its ease of operation when used to search and/or purchase multiple brands or products (Griffiths and Howard, 2008; Kyoung-Nan and Di...
Benchmarking public school performance by unionized status
[ "Performance measurement", "Benchmarking", "Data envelopment analysis" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: There are proponents and opponents of teacher unions, that is, collective bargaining agreements, in conjunction with the effectiveness of education in the USA. In some states, politicians see teacher unions as gatekeepers aga...
Investigating the triangular relationship between temporary event workforce, event employment businesses and event organisers
[ "Talent management", "Events", "Event intermediaries", "Temporary workforce" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Talent management (TM) is defined as a strategy to effectively attract, recruit and retain high value and difficult to replace employees (Steward, 1997). This is a key topic of debate within the hospitality, tourism and event...
Modelling roles of commitment on rapport and satisfaction
[ "Affective commitment", "Rapport", "Normative commitment", "Satisfaction", "Calculative commitment" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Interpersonal relationships and service interactions are among the most important factors for any organisation (Yoo, 2013). In this context, front line service employees play a key role in building and maintaining relation...
ICT as a tool for building social capital in higher education
[ "Croatia", "Universities", "Information technology", "Communication technologies", "Social capital", "Higher education" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: A common understanding among social scientists is that social capital is a relational resource composed of a variety of elements, most notably social networks, social norms, values, trust and shared physical resources (Bou...
Service climate: how does it affect turnover intention?
[ "Psychological capital", "Turnover intention", "Service climate", "Quality of work life", "Theory of work adjustment" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Hospitality employee turnover is well documented as a global industry problem (Yang et al., 2012). In the USA, the turnover rate for lodging and food service employees has increased annually over the past five years (US Depar...
Organizational constraints as root causes of role conflict: The situation of physician-managers and their responses
[ "Hybridization", "Clinician manager", "Doctor manager", "Organizational role theory", "Role expectations" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Healthcare facilities in the great majority of western countries have, over the past 30 years, been increasingly called upon to find solutions to new management challenges, particularly as regards increased performance expect...
Redesigning one-warehouse n-retailer routing model in inter-store stock transfer operations of an international retail chain distribution
[ "Factor analysis", "Vehicle routing", "Retail logistics", "Inter-store stock transfer" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Nomenclature\n1. Introduction: Complex distribution networks, coupled with the growth of short lead time manufacturing and responsive supply chain have stimulated investigations on ways to improve retail distribution manageme...
Study abroad education in New England higher education: a pilot survey
[ "Higher education", "Colleges", "United States of America", "Overseas students", "Curricula" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Study abroad programs are reported to be a vital component of the strategic vision of many colleges and universities (Ayoubi and Massoud, 2007). The growth of these programs in the USA is remarkable where the number of stu...
Mirror, mirror: preferred leadership characteristics of South African managers
[ "Leadership", "Leaders", "South Africa", "Developing countries", "Levels of management" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Leadership continues to be an area of considerable importance to organizational theory. This is especially true for developing economies such as South Africa (SA), where issues such as severe skills shortages and historica...
How to assess professional competencies in Education for Sustainability? An approach from a perspective of complexity
[ "Complexity", "Assessment", "Education for sustainability", "Rubric", "Professional competencies" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Several authors have argued that we are immersed in a systemic context. Socio-environmental crisis is one of the biggest challenges of modern times (Worldwatch Institute, 2015), as it is linked to changes and global asymme...
Input hedging: generalizations
[ "Hedging", "Risk analysis", "Uncertainty management" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: The vast majority of the studies in hedging examined output hedging. Examples include Alghalith (2006a, 2005), Viaene and Zilcha (1998), Li and Vukina (1998), and Lapan and Moschini (1994). In contrast, input hedging is la...
How knowledge workers become effective learners: managing learning in the finance industry
[ "Knowledge workers", "Learning environment", "Self-regulated learning", "Finance industry" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: More and more of today's jobs involve knowledge work in a complex and ever-changing environment. Workers now have to take more responsibility for planning and organizing what they do and how they do it to fulfil their role. I...
Does team orientation matter? Linking work engagement and relational psychological contract with performance
[ "Job satisfaction", "Contextual performance", "Work engagement", "Relational psychological contract", "Team orientation" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The determination to transfigure organizations to emphasize on intellectual capital issues has become global phenomena (Rehman et al., 2011). Currently, to align employee's capabilities with global perspective, organizations ...
Does structural economic vulnerability matter for public indebtedness in developing countries?
[ "Low-income countries", "Middle-income countries", "Development policy", "Fixed effects", "Public debt", "Structural vulnerability" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: This paper strives to explore the impact of structural vulnerability on the total public debt, especially in developing countries. The latter, through their history have been prone to several types of shocks[1] such as sho...
Toward an integrated model of adoption of mobile phones for purchasing ancillary services in air travel
[ "Trust", "Privacy", "Security", "Technology adoption", "Air travel", "Ancillary services" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: In the wake of the recent global economic crisis, fluctuant fuel prices, disruptive global events, and declining revenues from core services, the airline industry began recognizing the importance of ancillary services (Boehme...
Factors causing the relationship gap between top management and IS personnel
[ "Top management", "Business-IS relationship", "IS managers", "IS personnel" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: The permanent development of new technologies, growing customers' expectations and constant struggle for market survival are forcing companies to obtain competitive advantages. Innovative IS can help companies to obtain a ...
Towards a well-functioning stock market in context: Critically appreciating issues in interpreting efficient markets research and its regulatory implications
[ "Pricing", "Policy", "Regulation", "Information", "Market", "Stock" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: In this paper, the concern is to critically reflect upon academic literature and research in the area of efficient markets and related regulatory policy. We consider what the literature and research imply for policy. We refle...
The Teflon effect: when the glass slipper meets merit
[ "Gender", "Careers" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: In this paper, we draw on Ashcraft's (2013) metaphor of the \"glass slipper\", which encapsulates the alignment between occupational identity and embodied social identities of workers. We argue that women experience a \"Teflo...
Individualism and internet addiction: the mediating role of psychological needs
[ "Internet", "Individualism", "Espoused culture", "Internet addiction", "Psychological needs" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: The number of individuals using the internet continues to influx and recent statistics show that internet penetration rates in developed and developing countries have reached to 81 and 40.1 percent, respectively (Internati...
The paradox of roots and wings: labor mobility between local firms and MNEs in North Africa
[ "MNEs", "Knowledge management", "Human resource management", "Paradox", "Labour mobility", "Local firms" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Organizations, and individuals alike, constantly face paradoxes in their decision-making activities (Putnam et al., 2016; Zhang et al., 2015). Areas related to strategy making of organizations, such as stability vs change, co...
Distributed leadership, knowledge and information management and team performance in Chinese and Western groups
[ "Leadership", "Information management", "Information exchange", "Knowledge management", "Team performance", "China" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: There has been increasing dissatisfaction with the domination of the concept of the \"focused\" or \"solo\" leader in much leadership research: leadership is often seen as about what leaders do, in a top-down way where solo l...
The emotional mechanics of maintaining occupational boundaries between change professionals: Managing turf wars between HR managers and external OD consultants
[ "Human resource managers", "Organizational development", "Occupational boundary work", "External organizational development practitioners", "Occupational threat" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: The ongoing evolution of the human resources (HR) role into that of an organization's integrated strategic partner has widened the remit of HR managers (HRMs) to include culture, employment law, talent management, recruitment...
Intellectual capital and value creation in Spanish firms
[ "Human capital", "Value added", "Spain" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The need to review traditional indicator systems, which focus more on financial measures, has been reiterated by numerous authors. They have investigated the defining characteristics of such systems that make them inappropria...
The communication of intellectual capital: the "whys" and "whats"
[ "Motivation", "Communication", "Banks", "Intellectual capital reporting", "Content and format" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: The communication of IC (CIC) as a distinct field of study has gained attention only in the recent decade (Serenko et al., 2010). It is defined as the information disclosure of an organization's IC assets through annual re...
Building digital collections in a public university library in Ghana: priority-setting and user needs assessment
[ "University", "Ghana", "Needs assessment", "Digital collection", "User-centred", "User" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: All over the world, the digital revolution has affected the way scholars create, communicate and preserve new knowledge. The development of institutional repositories (IR) has emerged as a relatively new strategy that allows ...
Personal traits and customer responses to CSR perceptions in the banking sector
[ "Customers", "Loyalty", "Psychology", "Demography", "CSR perceptions" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: The study of how customers relate to corporate social responsibility (CSR) is a relatively new line of research, and scholars consider that more information is still desirable (Perez and Rodriguez del Bosque, 2013). From a...
"Diversity," immigration, and the new American multi-racial hierarchy
[ "Discrimination", "Stereotypes", "Immigration", "Diversity", "Ethnic groups" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: ... many people mistakenly interpret W.E.B. DuBois' famous prediction that the \"color line\" would be the \"problem of the twentieth century\" as describing race relations between Whites and Blacks. The full quote, however, ...
SMEs' adoption of enterprise applications: A technology-organisation-environment model
[ "Enterprise applications", "Enterprise systems", "Small to medium-sized enterprises", "Technology-organization-environment framework", "Communication technologies" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: It is beyond question that a key influence upon the competitiveness of firms of all types is the ability to utilise Information and Communication Technologies (or ICT) (Storey, 1994; Williams, 2007). Most small firms still un...
The regulations of shipping conferences in Taiwan referring to the EU to repeal the block exemption for liner conferences
[ "European union", "EU", "Taiwan", "Regulation 4056/86", "Liner conferences", "Block exemption" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Coalition operation strategies have been common in the liner shipping industry. The cooperative mechanism has been evolved over the past centuries. Many types of mechanisms have been used by ocean transport industry to do ...
Section 136 assessments in Trafford Borough of Manchester
[ "Mental health services", "Police", "Laws", "United Kingdom" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Historically, the Vagrancy Acts of 1714 and 1744 were used to remove \"lunatic paupers\" that were found in public places who were suspected of mental illness, to a place of safety, by a constable. Prior to this, under the Po...
Trust in a viable real estate economy with disruption and blockchain
[ "Values", "Strategic management", "Real estate", "Artificial intelligence", "Property portfolio management", "Value management" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Does real estate still have the value that it had, or is the valuation of real estate going to change due to surprising products and services, innovative business models, other market strategies, innovative ways of organizing...
Dining alone? Solo consumers' self-esteem and incidental similarity
[ "Self-esteem", "Incidental similarity", "Solo dining", "Solo service consumption" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Social trends are driving consumers toward solo service consumption. Single households are on a continuous increase and social ties are weakening as evidenced by a decrease in confidants or \"trusted people with whom one can ...
Adoption of travel e-shopping in the UK
[ "Travel", "Marketing", "Electronic point of sale", "Consumer behaviour", "Technology led strategy", "United Kingdom" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The internet is rapidly becoming the fastest growing shopping channel with a 62 per cent of internet users had bought products from the internet at least once over the first six months of 2004 (Aqute Research, 2004). It is ex...
Service work in 2050: toward a work ecosystems perspective
[ "Employment relationships", "Service work", "Future of work", "Work ecosystems" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The world of service work is undergoing an accelerating pace of change due to the \"perfect storm\" of disruptions created by innovations in technology, global connectivity and evolving employment norms (Johns and Gratton, 20...
Does outcome quality matter? An investigation in the context of banking services in an emerging market
[ "SERVQUAL", "Service quality", "Functional quality", "Outcome quality", "Service quality in Indian banks" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: An executive summary for managers and executive readers can be found at the end of this issue.\nConcept of service quality and its domain: an overview: Service quality has emerged as a strategic tool to attract, retain and gr...
Long-term container throughput forecast and equipment planning: the case of Bangkok Port
[ "Forecasting", "VECM", "Cause-and-effect forecasting", "Container throughput", "Terminal layout" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Maritime transportation is an extremely important component of international trade. This transportation method is composed of maritime shipping and ports, which are key elements for creating economic growth (UNCTAD, 2016). Co...
Effects of leadership and leader-member exchange on commitment
[ "Leadership", "Behaviour", "Employee attitudes", "Research and development", "Singapore" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: There has been an increasing acceptance of the proposition that leadership is a significant factor in the success of research and development (R&D) work (Keller, 1992; Scott and Bruce, 1998; Tierney et al., 1999). At the same...
Trouble with tacit: developing a new perspective and approach
[ "Tacit knowledge", "Tacit-explicit distinction", "Implicit learning", "Discursive psychology", "Discourse analysis", "Tacit knowing" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: While tacit knowledge (TK) has been generally understood as the often in-articulable condition of thought, it remains both the thorn in the side and lightening rod of controversy because it was first introduced to the knowled...
Determinant factors of leverage: An empirical analysis of Spanish corporations
[ "Financial management", "Debts", "Gearing", "Decision making", "Spain" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The study of the combination of internal and external financial resources in company liability has generated controversy over the years. Especially significant is Miller and Modigliani's (MM) important contribution to capital...
Is revamping your web site worthwhile?
[ "Worldwide web", "Quality", "Control systems", "Research work" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Managing a web site is a dynamic, on-going process. Once a web site is in operation, there are in general two approaches to increase its traffic: technical and non-technical; both approaches need to be guided by the knowledge...
Effects of economic conditions and other factors on hotel sale prices
[ "Hotel industry", "Economic conditions", "Moderating effect", "Automated valuation model" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Hotels are a large and growing sector of commercial real estate investment (Petrovski, 2015; Rushmore et al., 2012). Many hotel investors and other stakeholders need to be able to estimate and understand the market value of t...
Do green supply chains lead to competitiveness and economic performance?
[ "Supply chain management", "Linear structure equation modelling", "Economic performance", "South East Asia" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Organizations worldwide are continuously trying to develop new and innovative ways to enhance their competitiveness. Bacallan (2000) suggests that some of these organizations are enhancing their competitiveness through improv...
Labor force heterogeneity and wage polarization: Italy and Spain
[ "Polarization", "Inequality", "ANOVA models", "Coefficient of determination", "Social fractures", "C01", "C13", "D63", "J01", "J30" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: The Italian and Spanish labor markets belong to the Southern European model owing to their characteristics and the institutional arrangements affecting labor supply and demand (Verashchagina and Capparucci, 2014). Moreover...