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GDRP-fines

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The hospital unlawfully charged a copying fee from the patient and violated their right to access data.

hospital unlawfully charge copy fee patient violate right access data

A military hospital did not meet the reporting deadline imposed for data breaches. The data protection authority further increased the fine due to the lack of technical and organizational measured to prevent the loss of personal data.

military hospital meet report deadline impose data breach data protection authority increase due lack technical organizational measure prevent loss personal data

A sports bar operated a video surveillance CCTV system that had an angle that extended into a public area that should not have been surveilled.

sport bar operate video surveillance cctv system angle extend public area surveilled

Invoicing details of a customer were sent to a third party customer during an invoicing complaint.

invoice detail customer send third party customer invoice complaint

The company did not ensure the accuracy of the processing of personal data. This resulted in the disclosure of a client's personal data to a different client.

company ensure accuracy process personal data result disclosure clients personal data different client

The company did not comply with measures imposed by the Data Protection Authority.

company comply measure impose data protection authority

A homeowners association used video surveillance CCTV without the proper information displayed in the affected areas. The Data Protection Authority also determined that inadequate technical measures were in place regarding the access and storage of personal data.

homeowners association use video surveillance cctv without proper information display affect areas data protection authority also determine inadequate technical measure place regard access storage personal data

The company did not comply with measures imposed by the Data Protection Authority.

company comply measure impose data protection authority

The company had stored some 500,000 documents containing names, addresses, dates of birth, NHS numbers and medical information and prescriptions in unsealed containers at the back of the building and failed to protect these documents from the elements, resulting in water damage to the documents.The company stored around 500,000 documents that contained the names, addresses, birth fates, and NHS identification numbers as well as medical information and prescriptions in unsealed containers at the back of a building. As a result of this, the documents were exposed to the elements which resulted in water damage and potentially to the loss of some data.

company store document contain name address date birth nhs number medical information prescriptions unseal containers back build fail protect document elements result water damage documentsthe company store around document contain name address birth fat nhs identification number well medical information prescriptions unseal containers back build result document expose elements result water damage potentially loss data

The marketing staff of the health insurance company Menzis had access to patients' data.

market staff health insurance company menzis access patients data

The company ignored objections voiced by the affected parties regarding advertising and marketing calls.

company ignore objections voice affect party regard advertise market call

Nusvar AB, which operates the website Mrkoll.se, a site that provides information on all Swedes over the age of 16, published information on people with overdue payments.

nusvar ab operate website mrkollse site provide information swedes age publish information people overdue payments

A website that provided legal information and news only had its privacy policy page available in English, even though it was also addressing the French and Dutch-speaking markets. Also, the privacy policy page was not easily accessible and did not mention the legal basis for the processing of data, as required by the GDPR. The website also used Google Analytics without effective consent.

website provide legal information news privacy policy page available english even though also address french dutchspeaking market also privacy policy page easily accessible mention legal basis process data require website also use google analytics without effective consent

A company was fined with €511 because it refused to give access to the personal data of an employee who submitted an application to receive access to their personal data.

company refuse give access personal data employee submit application receive access personal data

The government agency was fined due to granting the police access to data and failing to implement adequate measures to secure the data, even after being warned by the national DPA.

government agency due grant police access data fail implement adequate measure secure data even warn national dpa

The company was fined for sending marketing messages without consent. No measures were taken to permit phone users to block these messages and no measures were provided that would have allowed the contacted individuals to opt-out of receiving these messages.

company send market message without consent measure take permit phone users block message measure provide would allow contact individuals optout receive message

The national data protection authority determined that the company used the Bradford factor for profiling and monitoring sick leave and that this constituted unlawful processing of personal data.

national data protection authority determine company use bradford factor profile monitor sick leave constitute unlawful process personal data

The national data protection authority determined that the company used the Bradford factor for profiling and monitoring sick leave and that this constituted unlawful processing of personal data.

national data protection authority determine company use bradford factor profile monitor sick leave constitute unlawful process personal data

The national data protection authority determined that the company used the Bradford factor for profiling and monitoring sick leave and that this constituted unlawful processing of personal data.

national data protection authority determine company use bradford factor profile monitor sick leave constitute unlawful process personal data

The company unlawfully introduced a video surveillance system at the workplace to monitor employee activity. The Hellenic Data Protection Authority (HDPA) argued that the installation of the system was unlawful because the employees were not notified of the existence of the system.

company unlawfully introduce video surveillance system workplace monitor employee activity hellenic data protection authority hdpa argue installation system unlawful employees notify existence system

The Italian Data Protection Authority (Garante) imposed two fines of €11,5 million total on Eni Gas and Luce because of the unlawful processing of personal data during an advertising campaign as well as for the activation of unsolicited contracts. This first fine of €8,5 million was issued for the unlawful processing of personal data in the context of a marketing campaign. The company made promotional calls without the consent of the contacted people and refused to acknowledge people's wishes to be added onto a "do not contact" list. The company also did not provide an opt-out procedure for these unsolicited calls. The DPA also determined that the company lacked sufficient technical and organizational measures to protect users' personal data. Data was also processed longer than the allowed retention period. According to the DPA, some data was also collected from third party entities that did not have consent from the data subjects to disclose that data.

italian data protection authority garante impose two million total eni gas luce unlawful process personal data advertise campaign well activation unsolicited contract first million issue unlawful process personal data context market campaign company make promotional call without consent contact people refuse acknowledge people wish add onto contact list company also provide optout procedure unsolicited call dpa also determine company lack sufficient technical organizational measure protect users personal data data also process longer allow retention period accord dpa data also collect third party entities consent data subject disclose data

The Italian Data Protection Authority (Garante) imposed two fines of €11,5 million total on Eni Gas and Luce because of the unlawful processing of personal data during an advertising campaign as well as for the activation of unsolicited contracts. This second fine of €3 million was issued for the opening of unsolicited contracts for the provision of electricity and gas. A large number of individuals have reported that they have only learned of the new contracts after they received a termination letter from their old provider. Some complaints even reported false data as well as forged signatures.

italian data protection authority garante impose two million total eni gas luce unlawful process personal data advertise campaign well activation unsolicited contract second million issue open unsolicited contract provision electricity gas large number individuals report learn new contract receive termination letter old provider complaints even report false data well forge signatures

The fine was issued after a complaint alleging that Enel Energie had processed an individual's personal data and that the natural gas and electricity company was unable to prove it obtained the individual's consent to send email notifications. The national data protection authority also explained that the company had not taken the required measures to stop the transmission of the email notifications even after the affected person had made a request to this end. The company was fined two times €3,000.

issue complaint allege enel energie process individuals personal data natural gas electricity company unable prove obtain individuals consent send email notifications national data protection authority also explain company take require measure stop transmission email notifications even affect person make request end company two time

The company installed video surveillance in order to monitor employee activity. The problem arose from the fact that some cameras were installed in the locker rooms where the staff kept their spare clothes and regularly used to get dressed and undressed.

company instal video surveillance order monitor employee activity problem arise fact cameras instal locker room staff keep spare clothe regularly use get dress undress

A second fine was issued to the company for the unlawful processing of employee biometric data (fingerprints). The processing of biometric data allegedly was necessary to give employees access to certain rooms. The national DPA argued that this was too excessive.

second issue company unlawful process employee biometric data fingerprint process biometric data allegedly necessary give employees access certain room national dpa argue excessive

The store was fined because it installed video surveillance that also took images of the sidewalk in front of it and invaded pedestrians' privacy.

store instal video surveillance also take image sidewalk front invade pedestrians privacy

The local community of Francavilla Fontana published online the details of an ongoing court trial that included personal information such as health data of several individuals.

local community francavilla fontana publish online detail ongoing court trial include personal information health data several individuals

The company was fined due to several deficiencies in information security. Two clients of the company had received the same security access key, allowing to view each others' personal details.

company due several deficiencies information security two clients company receive security access key allow view others personal detail

The company was not able to prove that an individual had given them consent to access and process their personal data with the goal of opening a telephone contract. The AEPD further explained that the company unlawfully disclosed the affected person's personal data to third party credit agencies.

company able prove individual give consent access process personal data goal open telephone contract aepd explain company unlawfully disclose affect persons personal data third party credit agencies

An individual reported that at the time of their admission to the hospital they had to fill in a form that had a checkbox that indicated that if the checkbox is not ticked, the hospital can transfer the person's private data to third parties. The data protection authority argued that this form was not in accordance with the GDPR because consent was to be obtained from the inactivity of the affected person.

individual report time admission hospital fill form checkbox indicate checkbox tick hospital transfer persons private data third party data protection authority argue form accordance consent obtain inactivity affect person

The Spanish Data Protection Authority determined that the company did not publish a privacy statement on its website and the short legal notice that was posted was not enough to properly identify the company and explain its data processing policies.

spanish data protection authority determine company publish privacy statement website short legal notice post enough properly identify company explain data process policies

The company had disclosed the third party data of a client during a property purchase agreement.

company disclose third party data client property purchase agreement

The Spanish Data Protection Authority explained that the school had transferred pictures of students to third parties who then posted those pictures online.

spanish data protection authority explain school transfer picture students third party post picture online

The electricity company Iberdrola Clientes closed a client's contract without their consent and opened three new contracts on their name also without their consent. The company also transferred the client's personal data to third-party entities without a legal basis.

electricity company iberdrola clientes close clients contract without consent open three new contract name also without consent company also transfer clients personal data thirdparty entities without legal basis

An individual reported having had access to the personal data to third parties in their personal Vodafone profile.

individual report access personal data third party personal vodafone profile

The Spanish Data Protection Authority determined that a customer of the company had access to the personal data of other customers.

spanish data protection authority determine customer company access personal data customers

The company in question, Dante International, failed to observe the right of a customer to unsubscribe from commercial communications and sent a commercial e-mail to the client in spite of that.

company question dante international fail observe right customer unsubscribe commercial communications send commercial email client spite

Vodafone Romania sent an e-mail containing personal data of a client to another unrelated client, thus breaking privacy conventions. They had improper organizational and security measures in effect at that time.

vodafone romania send email contain personal data client another unrelated client thus break privacy conventions improper organizational security measure effect time

Enel Energie sent a client an email that contained the personal information of another client, failing to employ the necessary organizational and technical measures.

enel energie send client email contain personal information another client fail employ necessary organizational technical measure

The SOS Infertility Association failed to provide the necessary data to the data protection authority after it had unlawfully processed personal data of its clients.

sos infertility association fail provide necessary data data protection authority unlawfully process personal data clients

The bank did not provide its customers with copies of credit documentation (interest changes reviews, repayment plans, and loan agreement annexes) in the period from May 2018 to April 2019. In this sense, the bank went ahead and argued that its decision was the right one since the documentation would be related to repaid loans, which a customer shouldn't have the right to access. A data subject alerted the DPA, which demanded that the bank provide copies of the loan documentation to the data subject. The DPA fined the bank (a specific sum is still unknown) taking into consideration the financial institution's continued refusal for over a year to deny the right of access to such documentation to over 2.500 customers.

bank provide customers copy credit documentation interest change review repayment plan loan agreement annex period may april sense bank go ahead argue decision right one since documentation would relate repay loan customer shouldnt right access data subject alert dpa demand bank provide copy loan documentation data subject dpa bank specific sum still unknown take consideration financial institutions continue refusal year deny right access documentation customers

The data was processed inadequately, in inobservance with the data minimization and storage limitation principles of the GDPR. This means the data that was processed went beyond the relevant needs for the purpose of the processing, while also being kept in a form that permits the identification of data subjects longer than it is necessary for the purpose of the processing.

data process inadequately inobservance data minimization storage limitation principles mean data process go beyond relevant need purpose process also keep form permit identification data subject longer necessary purpose process

Upon creation of an applicant portal where interested parties could apply their documents for a job, the food company failed to encrypt the applicant portal. The transmission of the data had no encryption and the data storage was completely unencrypted and offered no password-protected security systems. Moreover, the data was linked to Google, so anyone could find the applicants' documents and retrieve them after a simple Google search.

upon creation applicant portal interest party could apply document job food company fail encrypt applicant portal transmission data encryption data storage completely unencrypted offer passwordprotected security systems moreover data link google anyone could find applicants document retrieve simple google search

The Aegean Marine Petroleum Network Inc. failed to inform data subjects that they would have their data processed and stored on the servers. Moreover, the company failed to impose the necessary technical measures and secure the processing of such large amounts of data, while also failing to impose a separation between the relevant software and the data stored on the servers. As a result, companies outside the Aegean Marine Petroleum Group had access to these servers and, implicitly, to the personal data of data subjects, which they copied from the servers.

aegean marine petroleum network inc fail inform data subject would data process store servers moreover company fail impose necessary technical measure secure process large amount data also fail impose separation relevant software data store servers result company outside aegean marine petroleum group access servers implicitly personal data data subject copy servers

The company failed to fulfill the data subjects’ rights referring to the processing of their personal data. They have the right to demand a copy of the personal data processed in any circumstance, even without a good reason.

company fail fulfill data subjects’ right refer process personal data right demand copy personal data process circumstance even without good reason

The data controller unlawfully restricted data access to the complainant about a child’s data and tax information. The company has thus violated an article of the data protection authority referring to access to the data.

data controller unlawfully restrict data access complainant child’ data tax information company thus violate article data protection authority refer access data

The client of the financial enterprise complained that the company had transferred his data even though he’d objected to the data processing and provided no information about data processing on request. The financial enterprise said that it had sold the client’s claim stemming from the contract to a third party, which means the data transfer was necessary. However, the Hungarian data processing authority claimed the financial institution had sold the client’s claim and transferred the relevant data after the non-fulfillment of the relevant contract by the client. Therefore, the financial institution couldn’t rely on the performance of the contract with the client.

client financial enterprise complain company transfer data even though ’ object data process provide information data process request financial enterprise say sell client’ claim stem contract third party mean data transfer necessary however hungarian data process authority claim financial institution sell client’ claim transfer relevant data nonfulfillment relevant contract client therefore financial institution ’ rely performance contract client

A Directorate employee mistakenly sent 9 letters containing personal data of 18 data subjects to the wrong recipient. The letters included criminal data, data of children, and private data about the subjects. The recipient brought the mistake to the Directorate’s attention 5 days later, and the Directorate notified NAIH only a few weeks later.

directorate employee mistakenly send letter contain personal data data subject wrong recipient letter include criminal data data children private data subject recipient bring mistake directorate’ attention days later directorate notify naih weeks later

A local bank’s customer requested access to certain telephone conversations recordings and to CCTV recordings. The bank failed to provide access to the CCTV recordings because they also contained data relevant to other third parties. The NAIH concluded that the bank had failed to fulfill the data subject's rights by not responding in due time and by failing to provide copies to the requested recordings. According to the NAIH, the CCTV recordings captured a public space relevant to all the bank's customers, and that the bank could anonymize certain parts of the recordings if need be.

local bank’ customer request access certain telephone conversations record cctv record bank fail provide access cctv record also contain data relevant third party naih conclude bank fail fulfill data subject right respond due time fail provide copy request record accord naih cctv record capture public space relevant bank customers bank could anonymize certain part record need

The data subject requested that his contact data should not be processed. However, the data controller processed his contact data to pursue an enforcement claim concluding that it had a legitimate interest and reason. The NAIH determined that the controller had no legitimate reason to process the data subject’s telephone number, since the address was also accessible, which was enough for the completion of enforcement initiatives.

data subject request contact data process however data controller process contact data pursue enforcement claim conclude legitimate interest reason naih determine controller legitimate reason process data subject’ telephone number since address also accessible enough completion enforcement initiatives

The Budapest Environs Regional Court’s chairman, during a meeting for court officials, stated that he quits from the Hungarian Association of Judges, insisting that the present officials persuade their colleagues to do the same. In support of his claims, he brought forth a list containing the membership fees related to multiple members of the Association in Pest county. NAIH determined that the Budapest Environs Regional Court could only process this data for the purpose of payroll management and deduction. Therefore, in this case, the Court had no legal basis for the data processing and disclosure to other persons.

budapest environ regional court’ chairman meet court officials state quit hungarian association judge insist present officials persuade colleagues support claim bring forth list contain membership fee relate multiple members association pest county naih determine budapest environ regional court could process data purpose payroll management deduction therefore case court legal basis data process disclosure persons

The employer unlawfully checked the employee's desktop, laptop, and emails to ensure that the employee performed his duties even though he was on sick leave. The employer suspended the employee’s account, leaving no time for the employee to copy or delete his private information (telephone number and messages). The NAIH stated that the employer is obligated to issue a privacy notice to the employee related to the reasons for the monitoring (such as business continuity, internal investigation, and disciplinary purposes). Moreover, the employer should prepare a balancing test to demonstrate the legitimacy of their monitoring purposes.

employer unlawfully check employees desktop laptop email ensure employee perform duties even though sick leave employer suspend employee’ account leave time employee copy delete private information telephone number message naih state employer obligate issue privacy notice employee relate reason monitor business continuity internal investigation disciplinary purpose moreover employer prepare balance test demonstrate legitimacy monitor purpose

The Sapienza Universita was fined because it had made public identification data of two people who had demonstrated illegal behavior toward the university. Apparently, the university had inappropriate and inefficient technical access control measures within the management system.

sapienza universita make public identification data two people demonstrate illegal behavior toward university apparently university inappropriate inefficient technical access control measure within management system

The hospital granted unauthorized access to patient health data to several unauthorized people, giving a trainee and a radiologist access to health data about their colleagues. When the data processing authority investigated the case, they found out that the hospital had employed insufficient organizational measures so as to protect the health data of patients from unauthorized access. This led to the unlawful processing of data by the hospital.

hospital grant unauthorized access patient health data several unauthorized people give trainee radiologist access health data colleagues data process authority investigate case find hospital employ insufficient organizational measure protect health data patients unauthorized access lead unlawful process data hospital

An individual’s personal data, including health information, was published on a website by the local council.

individual’ personal data include health information publish website local council

Data related to 15 children with physical and mental disabilities was processed for the purpose of appearing on the Showbie digital learning platform. However, Datatilsynet determined that the necessary organizational and technical measures like risk assessments, privacy impact assessments, and security checkups were not employed beforehand. Moreover, due to the lack of security on the platform, other students belonging to other groups could access the information.

data relate children physical mental disabilities process purpose appear showbie digital learn platform however datatilsynet determine necessary organizational technical measure like risk assessments privacy impact assessments security checkups employ beforehand moreover due lack security platform students belong group could access information

Coop Finmark SA had unlawfully distributed video surveillance showing children under 16 allegedly stealing from a store. The data processing event had no legal basis.

coop finmark sa unlawfully distribute video surveillance show children allegedly steal store data process event legal basis

The company in question has sent an employee’s payroll to another employee, thus disclosing personal data to an unauthorized party.

company question send employee’ payroll another employee thus disclose personal data unauthorized party

The Data Protection Authority claimed that the company’s DPO (data protection officer) did not pay sufficient attention to the processing of personal data breaches. Moreover, the company did not relevantly address the issue of the DPO holding multiple positions of authority within the company (head of compliance and audit department).

data protection authority claim company’ dpo data protection officer pay sufficient attention process personal data breach moreover company relevantly address issue dpo hold multiple position authority within company head compliance audit department

The company unlawfully processed the personal data of data subject I.S. without the data subject’s consent. Moreover, there were no contractual obligations between the company and the data subject relevant to the data processing. During a period of three months, the company unlawfully processed the data subject’s personal information seven times, each time ignoring the required technical and organizational measures that would ensure the data subject’s security. The Commission for Personal Data Protection fined and the company and forced it to inspect its data processing activities regularly. L.E. EOOD was also compelled to perform risk analyses on its customers and employees, while also performing regular training of its employees. Finally, the company was forced to maintain the utmost discretion and keep the personal data of its employees archived, only to be used in scenarios described by the law.

company unlawfully process personal data data subject without data subject’ consent moreover contractual obligations company data subject relevant data process period three months company unlawfully process data subject’ personal information seven time time ignore require technical organizational measure would ensure data subject’ security commission personal data protection company force inspect data process activities regularly le eood also compel perform risk analyse customers employees also perform regular train employees finally company force maintain utmost discretion keep personal data employees archive use scenarios describe law

The company unlawfully processed the personal data of data subject I.S. nine times during a period of five months. Moreover, they didn't employ the necessary technical and organizational measures to maintain secrecy and security of personal data. These data breaches affected the data subject negatively.

company unlawfully process personal data data subject nine time period five months moreover didnt employ necessary technical organizational measure maintain secrecy security personal data data breach affect data subject negatively

The company association violated the principle of data minimization by employing illegal video surveillance of the public space. Moreover, the company also violated the principle of information obligation, as it did not provide sufficient information related to the video surveillance.

company association violate principle data minimization employ illegal video surveillance public space moreover company also violate principle information obligation provide sufficient information relate video surveillance

The company unlawfully sent a message via WhatsApp to a third party, containing personal information (ID numbers, first and last name) of the data subjects without prior consent. This is a violation of the integrity and confidentiality principles (Art. 5 (1) (f) GDPR).

company unlawfully send message via whatsapp third party contain personal information id number first last name data subject without prior consent integrity confidentiality principles f

The person unlawfully took pictures of female bathers on a beach. The AEPD was announced by the local police of this incident.

person unlawfully take picture female bathers beach aepd announce local police incident

The company failed to comply with decision TD / 00127/2019 issued by the director of the AEPD. This decision stated that the company was compelled to respect the data subjects' requests for the right of access or erasure of personal data.

company fail comply decision td / / issue director aepd decision state company compel respect data subject request right access erasure personal data

The company sent an unsigned and thus invalid porting contract to Vodafone. Since the porting contract was unsigned, the data controller could not provide sufficient evidence of the order. The personal data of the data subject was thus unlawfully processed.

company send unsigned thus invalid port contract vodafone since port contract unsigned data controller could provide sufficient evidence order personal data data subject thus unlawfully process

The company did not comply with the AEPD’s request for access to a data subject’s personal data in a timely manner.

company comply aepd’ request access data subject’ personal data timely manner

The company took five months to notify the data subjects of a data breach and another three months to notify the DPA of the mentioned data breach. The data breach concerned an obvious security weakness of the company's IT systems.

company take five months notify data subject data breach another three months notify dpa mention data breach data breach concern obvious security weakness company systems

The unnamed organization had requested its employees to undergo fingerprint scans in order to record their attendance at work. However, as the data protection authority states, the organization wasn’t allowed to rely on exceptions related to the processing of this special category of personal data. Moreover, the data protection authority couldn’t verify whether the employees had given their consent to the data processing.

unnamed organization request employees undergo fingerprint scan order record attendance work however data protection authority state organization ’ allow rely exceptions relate process special category personal data moreover data protection authority ’ verify whether employees give consent data process

The company issues invitations to contacts that its users uploaded without the express consent of the contacts. Moreover, there was no legal basis for this.

company issue invitations contact users upload without express consent contact moreover legal basis

The non-profit organization sent marketing messages to various people despite the fact that the data subjects clearly objected to this and demanded that their data be erased from the organization’s databases. The Belgian Data Protection Authority issues a €1,000 fine as a result. Moreover, the organization stated that it was within their legitimate interests to send those marketing messages, and they weren’t subjected to the obligation to gain consent of the data subjects. The Belgian Data Protection authority found no legitimate interests, though.

nonprofit organization send market message various people despite fact data subject clearly object demand data erase organization’ databases belgian data protection authority issue result moreover organization state within legitimate interest send market message ’ subject obligation gain consent data subject belgian data protection authority find legitimate interest though

The political party was found guilty of forging signatures on a voters’ list.

political party find guilty forge signatures voters’ list

The company was found guilty of erasing data for which a request for access was issued without any legal basis.

company find guilty erase data request access issue without legal basis

The Housing Association illegally published photos with members of the association without the express consent of the data subjects.

house association illegally publish photos members association without express consent data subject

The company processed the employee data without a sufficient legal basis on hand.

company process employee data without sufficient legal basis hand

The company was fined because it didn’t successfully carry out a DPIA (data protection impact assessment) related to the location data of employees with a particular vehicle information system.

company ’ successfully carry dpia data protection impact assessment relate location data employees particular vehicle information system

Data subjects complained that they received marketing messages from the company despite the fact that they expressly requested their postal data to be erased from the company’s records. Moreover, the company issued data protection information that wasn’t transparent enough.

data subject complain receive market message company despite fact expressly request postal data erase company’ record moreover company issue data protection information ’ transparent enough

The taxi company failed to conduct a proper data protection risk assessment of the processed data gathered from a camera surveillance system which recorded video and audio in the company’s taxis, and the surveillance data of security cameras, as well as location data, and last but not least, profiling and automated decision making that was part of the loyalty system. Moreover, the audio data that the company processed came into contradiction with the GDPR principle of data minimization.

taxi company fail conduct proper data protection risk assessment process data gather camera surveillance system record video audio company’ taxis surveillance data security cameras well location data last least profile automate decision make part loyalty system moreover audio data company process come contradiction principle data minimization

Unauthorized persons had access to a customer list of the accounting firm which contained personal data of the data subjects.

unauthorized persons access customer list account firm contain personal data data subject

The data controller couldn’t properly demonstrate that the data processing activities under its supervision complied with the required data protection laws. Moreover, the data controller didn’t comply with the obligation pertaining to the right of access to video recordings.

data controller ’ properly demonstrate data process activities supervision comply require data protection laws moreover data controller ’ comply obligation pertain right access video record

Because of an administrative error, the data subject’s personal data was sent to the CCI (Central Credit Information System) as part of a loan agreement, despite the fact that the data subject wasn’t a willing party in the agreement.

administrative error data subject’ personal data send cci central credit information system part loan agreement despite fact data subject ’ party agreement

The municipality was fined €283,000 because of security shortcomings as well as the non-compliance with data processing principles in relation to a module for communication between parents and schools.

municipality security shortcomings well noncompliance data process principles relation module communication parent school

The company continuously sent advertising e-mails to the data subject despite the fact that the data subject did not consent to this, and moreover, he’d requested that his contact data be deleted from the company’s database. Furthermore, the company did not respond to the data protection authority’s inquiries for this investigation.

company continuously send advertise email data subject despite fact data subject consent moreover ’ request contact data delete company’ database furthermore company respond data protection authority’ inquiries investigation

The data subject received unwarranted and unsolicited e-mails from the company. Furthermore, upon request from the data subject that he is to be informed whenever his contact data is inserted into a database by the company, he received no response from the company in question.

data subject receive unwarranted unsolicited email company furthermore upon request data subject inform whenever contact data insert database company receive response company question

The Lejre Municipal Child and Youth Centre was found guilty by the data protection authority of regularly posting small sensitive recordings showing citizens under the age of 18 on the Lehre Municipal Personnel Portal. This portal was accessible by any and all Lejre Municipality employees, despite the fact that many of these employees did not work at the Child and Youth Centre, or whether they had any relation to these cases or not. Furthermore, the data protection authority found that the Child and Youth Centre did not comply with the obligation to inform the citizens in these recordings of this data breach.

lejre municipal child youth centre find guilty data protection authority regularly post small sensitive record show citizens age lehre municipal personnel portal portal accessible lejre municipality employees despite fact many employees work child youth centre whether relation case furthermore data protection authority find child youth centre comply obligation inform citizens record data breach

The insurance company AOK Baden-Würtemberg organized competitions between 2015 to 2019. During these competitions, the company collected the personal data of the participants, among which was the health insurance affiliation. This company had planned to use the data of those participants that had given their consent to send them marketing material. The AOK used particular technical and organization measures to make sure that only those participants that had given their consent would receive these advertising materials. However, the AOK’s standards did not meet the legal requirements in this case. As a result, more than 500 participants to a lottery received marketing materials without having given their consent previously. The AOK- Würtemberg terminated this process as soon as it found out about this issue, as it wanted to examine all the other cases in which it sent marketing materials to participants.

insurance company aok badenwürtemberg organize competitions competitions company collect personal data participants among health insurance affiliation company plan use data participants give consent send market material aok use particular technical organization measure make sure participants give consent would receive advertise materials however aok’ standards meet legal requirements case result participants lottery receive market materials without give consent previously aok würtemberg terminate process soon find issue want examine case send market materials participants

The company in question issued a letter in which it made abuse allegations to a particular third party. The third party posted this letter on social media.

company question issue letter make abuse allegations particular third party third party post letter social media

The Department of Home Affairs was found guilty of compliance failure with the right of access to personal data as described by Articles 12 and 15 of the GDPR. Moreover, the Isle of Man declared that it would willingly apply the GDPR despite the fact that the Isle of Man is not an EU state.

department home affairs find guilty compliance failure right access personal data describe cles moreover isle man declare would willingly apply despite fact isle man eu state

The company requested access to data from a credit agency without any legal basis.

company request access data credit agency without legal basis

From 2013 to 2019, the Østfold HF Hospital did not properly control or manage access to patient folders in which it stored sensitive data (e.g. reason for hospitalization). The Datatilsynet concluded that the hospital had not ensured the proper organizational or technical measures required to protect the personal data. Therefore, the hospital had breached both the GDPR and the Patient Records Act.

østfold hf hospital properly control manage access patient folders store sensitive data eg reason hospitalization datatilsynet conclude hospital ensure proper organizational technical measure require protect personal data therefore hospital breach patient record act

The company received a complaint that particular personal data was disclosed to another customer via e-mail. As the company did not comply with the complaint, the data protection authority issued a fine of €4,000 for failure to take adequate measures to prevent unlawful access to personal data.

company receive complaint particular personal data disclose another customer via email company comply complaint data protection authority issue failure take adequate measure prevent unlawful access personal data

The data subject received a notification from a debt collection company about required debt payments that the data subjects had to make in connection to Xfera Moviles services. However, the data subject had terminated its relations with Xfera Movies since September 2017. Moreover, Xfera Moviles had breached Article 6 of the GDPR when it processed the plaintiff’s data without consent.

data subject receive notification debt collection company require debt payments data subject make connection xfera moviles service however data subject terminate relations xfera movies since september moreover xfera moviles breach cle process plaintiff’ data without consent

The café bar unlawfully used a CCTV surveillance system to record third parties when it had not sufficiently fulfilled its information obligations.

café bar unlawfully use cctv surveillance system record third party sufficiently fulfil information obligations

The company hadn’t complied with the information obligations when it used a CCTV surveillance system to record the public space and passing pedestrians, without their consent.

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The National Police Brigade unlawfully made copies of the business records of a specific company for the purpose of investigations. These business records contained data related to other third parties, and the National Police Brigade had no legal basis to process these third parties’ data.

national police brigade unlawfully make copy business record specific company purpose investigations business record contain data relate third party national police brigade legal basis process third parties’ data

The telecommunications company recorded telephone jokes with an app without the prior consent of the users involved in the conversation. This was seen as a case of personal data processing, where the voice of the recorded individuals, upon correlation with the telephone number, could constitute personal data. Thus, the data protection law was applicable in the case of these recordings.

telecommunications company record telephone joke app without prior consent users involve conversation see case personal data process voice record individuals upon correlation telephone number could constitute personal data thus data protection law applicable case record

The Housing Association unlawfully used surveillance cameras and sound recording systems on the staircases and the entrances. The data protection authority concluded that sound recordings involve certain privacy implications and justifiable motivations were required for this to be legal in a residential building. The data protection authority compelled the housing association to stop these sound recordings and to further improve its information on the camera surveillance system.

house association unlawfully use surveillance cameras sound record systems staircases entrance data protection authority conclude sound record involve certain privacy implications justifiable motivations require legal residential build data protection authority compel house association stop sound record improve information camera surveillance system

The company was fined because it has unlawfully processed data as part of its marketing campaigns. Apparently, more than a hundred clients reported receiving unsolicited marketing emails, SMS messages, telephone calls, and other marketing automated calls. Moreover, the clients couldn’t exercise their consent withdrawal rights in relation to the data processed by the company because the company’s Data Protection Policy did not provide the necessary information. The data subjects also reported that their contact details had been posted on public telephone lists despite their disapproval and direct objection to this. Last but not least, the company used apps that would process the user’s data every time the apps were used, with the only possibility to withdraw consent for the data processing being available 24 hours later.

company unlawfully process data part market campaign apparently hundred clients report receive unsolicited market email sms message telephone call market automate call moreover clients ’ exercise consent withdrawal right relation data process company company’ data protection policy provide necessary information data subject also report contact detail post public telephone list despite disapproval direct objection last least company use apps would process user’ data every time apps use possibility withdraw consent data process available hours later

This company was fined because it used inappropriate methods to process the customer’s data and record the payment details related to the activation of their SIM cards. The data processing authority found out that the company had broken the principles of data transparency, lawfulness, fairness, and the confidentiality and integrity in relation to the processing of the customer’s personal data. This data was unlawfully used for marketing purposes as well as storage purposes on the official website.

company use inappropriate methods process customer’ data record payment detail relate activation sim card data process authority find company break principles data transparency lawfulness fairness confidentiality integrity relation process customer’ personal data data unlawfully use market purpose well storage purpose official website

This company was fined for having provided telemarketing services for Wind Tre S.p.A. through a certain third party provider. The company did not have a sufficient legal basis to undergo the data processing via the third party provider (Art. 5-7 GDPR), and neither did it have any contractual agreements with this third party provider (Art. 28, 29 GDPR).

company provide telemarketing service wind tre spa certain third party provider company sufficient legal basis undergo data process via third party provider neither contractual agreements third party provider