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never got an explanation as to what was going on . | NULL | service general |
the manager was rude and handled the situation extremely poorly . | manager | service general |
on the way out , we heard of other guests complaining about similar issues . | NULL | service general |
can ’ t believe how an expensive nyc restaurant can be so disrespectful to its clients . | restaurant | restaurant prices |
what a hassle ! | NULL | restaurant general |
the food is very good , but not outstanding . | food | food quality |
there is no way it justifies the accolades it receives , the attitude of the staff or the wait for a table . | staff | service general |
on our last visit , they skipped over our name on the list , leaving us waiting an extra hour for a table . | NULL | service general |
mistakes happen , but they are usually accompanied by an apology , perhaps even a glass of wine . . . but not the grunt that we received from the al di la staff . | staff | service general |
expensive | NULL | restaurant prices |
the pasta was well cooked , did n t have enough sauce though or flavor . | pasta | food quality |
so rude ! ! ! | NULL | service general |
i was one of the people that went for this horrible experience . | NULL | restaurant general |
the hostess was rude and i got a distinct feeling that they did not want to serve us . | hostess | service general |
the only thing that my friend left out is that when we sat down at the bar the bartender disappeared . | bartender | service general |
i asked for a menu and the same waitress looked at my like i was insane . | waitress | service general |
i was shocked that my friends wanted to stay after the waitress said , ` ` can i help you and ` ` how many are in your party . | waitress | service general |
the three of us standing in front of her should have been an indication of how many of us there were . | NULL | service general |
we did n t look like the other patrons in there so unfortunately i think that may have been part of the problem . | NULL | restaurant miscellaneous |
bad staff | staff | service general |
i generally like this place . | place | restaurant general |
the design of the space is good . | space | ambience general |
but the service is horrid ! | service | service general |
i was there for brunch recently , and we were tag teamed by a waitress and a waiter . | waitress | service general |
the waiter delivered our food while holding what appeared to be a plastic bag of garbage in one hand . | waiter | service general |
i ca n t believe that it was , but please put the bag down before delivering food ! | NULL | service general |
the waitress came to check in on us every few minutes , and began to clear the plates while half of us were still eating ( a big pet peeve of mine that happens almost everywhere , so i try to ignore it ) . | waitress | service general |
i could n t ignore the fact that she reach over the plate of one of my friends , who was in mid bite , to clear the table . | NULL | service general |
she then put the check down without asking if we were done , and came to check on the bill every two minutes , even though we were one of three occupied tables . | NULL | service general |
i wish i could like this place more , and i wish someone would retrain the staff . | place | restaurant general |