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My friend and I reserved a car for our Grand Canyon-Bryce Canyon-Zion National Park trip. My friend is under 25 and spoke to someone about her corporate discount code which would cancel out the fee for being under 25.\n\nShe spoke to a rep on two occasions before the trip to confirm the code would work and that it was the right code.\n\nWhen we went to pick up our car, the code didn't work.\n\nI hate surprises, especially when it about doubles the cost we were expecting. Maybe there was a misunderstanding on my friend's part when she called but I can't imagine how. She called twice and she's not stupid.

###Human: Predict the sentiments for My friend and I reserved a car for our Grand Canyon-Bryce Canyon-Zion National Park trip. My friend is under 25 and spoke to someone about her corporate discount code which would cancel out the fee for being under 25.\n\nShe spoke to a rep on two occasions before the trip to confirm the code would work and that it was the right code.\n\nWhen we went to pick up our car, the code didn't work.\n\nI hate surprises, especially when it about doubles the cost we were expecting. Maybe there was a misunderstanding on my friend's part when she called but I can't imagine how. She called twice and she's not stupid. ###Assistant: 0

Very pushy upselling the extra insurance! The counter agent actually demanded to know if I had called my insurance company and began to interrogate me about what they covered. He insisted I give him the name of my insurance company. Then he commenced to detail all the different ways I would have to pay more money by not buying extra insurance. \n\nWhen I got to the car (not the model listed online, or even close) there was a big ding in the door. I was so freaked out about extra charges I tried to report it to the agents on the lot but they said they don't take those reports anymore. Hmm. \n\nVery unpleasant way to begin my trip. Never again, Thrifty!

###Human: Predict the sentiments for Very pushy upselling the extra insurance! The counter agent actually demanded to know if I had called my insurance company and began to interrogate me about what they covered. He insisted I give him the name of my insurance company. Then he commenced to detail all the different ways I would have to pay more money by not buying extra insurance. \n\nWhen I got to the car (not the model listed online, or even close) there was a big ding in the door. I was so freaked out about extra charges I tried to report it to the agents on the lot but they said they don't take those reports anymore. Hmm. \n\nVery unpleasant way to begin my trip. Never again, Thrifty! ###Assistant: 0

Awful! Not only was the process excruciatingly slow, the staff didn't seem to care that people were in line at least 30 minutes before being served. Some people got so frustrated with the wait, they left to go to another rental company. I would have too but was next in line and already waited for close to 45 minutes.\n\nThe most disturbing aspect of Thrifty is all the required add on costs. Just because the quote you received online was the cheapest, it certainly doesn't mean it will remain the cheapest once you get to the counter.\n\nInitial quote, $78 for 4 days. Now lets add all the extra hidden costs...\n+Customer facility charge, $15\n+Vehicle license fee, $6.40\n+Add spouse as driver, $10 (typically free at other companies)\n+Basic coverage for road side assistance, $24 (typically free st other companies). If the car dies due to mechanical issues, you are responsible fir getting it back to Thrifty if you dont get the coverage. What a bullsh* t cost. How do I know how well they maintain their cars!\n\nOn top of all this, they require a gas receipt as proof that you filled the tank at a gas station at least 10 miles away. If the meter says full, its full. I shouldn't have to provide proof.

###Human: Predict the sentiments for Awful! Not only was the process excruciatingly slow, the staff didn't seem to care that people were in line at least 30 minutes before being served. Some people got so frustrated with the wait, they left to go to another rental company. I would have too but was next in line and already waited for close to 45 minutes.\n\nThe most disturbing aspect of Thrifty is all the required add on costs. Just because the quote you received online was the cheapest, it certainly doesn't mean it will remain the cheapest once you get to the counter.\n\nInitial quote, $78 for 4 days. Now lets add all the extra hidden costs...\n+Customer facility charge, $15\n+Vehicle license fee, $6.40\n+Add spouse as driver, $10 (typically free at other companies)\n+Basic coverage for road side assistance, $24 (typically free st other companies). If the car dies due to mechanical issues, you are responsible fir getting it back to Thrifty if you dont get the coverage. What a bullsh* t cost. How do I know how well they maintain their cars!\n\nOn top of all this, they require a gas receipt as proof that you filled the tank at a gas station at least 10 miles away. If the meter says full, its full. I shouldn't have to provide proof. ###Assistant: 0

Reserved through Orbitz with a debit card and picked up with a credit card because of their debit card policies. Their system was down so they did everything manually, approved it and I was on my way. I returned the car three days later and their computers are STILL down. They receive the car and hand write me a bill saying the card that I gave them would be charged.\n\n The next day I look at my statements and the card I gave them has been charged. I look at my bank statement and they've also charged me a deposit for a rental on my debit card, the day after I returned the car! I called them to get it straightened out because i figure it's simple human error because of their systems being down and that they can just drop the charge on my visa. \n\n I call them and they insist that i'm mistaken and I must have given them a visa. They look at the imprint of the card and go figure; it's the AMEX I paid for the rental with. Too bad though, they charged my debit card for it and they claim they can't do anything about it now (even though it's still pending). They also have a charge on my AMEX, so I don't have access to those funds either. The thing is; I never presented them my visa and they don't have a swipe, imprint or record of it other than via Orbitz. \n\n The people at the counter both times were great, but the manager Albert was rude and seemed put out that I wanted him to look into this. He had someone else call me back, presumably because he didn't want to admit his mistake, and essentially tell me to call their billing department on Monday to have them charge the Amex for the final bill and they'll refund the other card in 5-7 days.\n\nPS: the convertible I rented was beaten into the ground. Big dents all over it. Sort of took away from the feeling of renting a flashy car when it was so beat up.

###Human: Predict the sentiments for Reserved through Orbitz with a debit card and picked up with a credit card because of their debit card policies. Their system was down so they did everything manually, approved it and I was on my way. I returned the car three days later and their computers are STILL down. They receive the car and hand write me a bill saying the card that I gave them would be charged.\n\n The next day I look at my statements and the card I gave them has been charged. I look at my bank statement and they've also charged me a deposit for a rental on my debit card, the day after I returned the car! I called them to get it straightened out because i figure it's simple human error because of their systems being down and that they can just drop the charge on my visa. \n\n I call them and they insist that i'm mistaken and I must have given them a visa. They look at the imprint of the card and go figure; it's the AMEX I paid for the rental with. Too bad though, they charged my debit card for it and they claim they can't do anything about it now (even though it's still pending). They also have a charge on my AMEX, so I don't have access to those funds either. The thing is; I never presented them my visa and they don't have a swipe, imprint or record of it other than via Orbitz. \n\n The people at the counter both times were great, but the manager Albert was rude and seemed put out that I wanted him to look into this. He had someone else call me back, presumably because he didn't want to admit his mistake, and essentially tell me to call their billing department on Monday to have them charge the Amex for the final bill and they'll refund the other card in 5-7 days.\n\nPS: the convertible I rented was beaten into the ground. Big dents all over it. Sort of took away from the feeling of renting a flashy car when it was so beat up. ###Assistant: 0

They lost my reservation in the computer system Made me go to the end of the line 3 times when I got the companies customer service on the line they wanted to speak to the manage 20 minutes later he came out of his hole and told them he decided my attitude was bad and won't rent the car Manager is Mark 60 year old fat bald guy Stay away from Thrifty\n\nAfter he turned me away I walked over to Hurtz same car $50 less then my reservation price I didn't have to pay the orbitz or Priceline fee\n\nBest bet call hertz direct and reserve your car \n\nWhat ever you do stays way from dollar and Thrifty Manager Mark is in charge of both companies let me tel you he is a lazy fat butt who does nothing to satisfy customers.

###Human: Predict the sentiments for They lost my reservation in the computer system Made me go to the end of the line 3 times when I got the companies customer service on the line they wanted to speak to the manage 20 minutes later he came out of his hole and told them he decided my attitude was bad and won't rent the car Manager is Mark 60 year old fat bald guy Stay away from Thrifty\n\nAfter he turned me away I walked over to Hurtz same car $50 less then my reservation price I didn't have to pay the orbitz or Priceline fee\n\nBest bet call hertz direct and reserve your car \n\nWhat ever you do stays way from dollar and Thrifty Manager Mark is in charge of both companies let me tel you he is a lazy fat butt who does nothing to satisfy customers. ###Assistant: 0

I booked the smallest possible car in tandem with my flight through Southwest for a weekend here, because I needed the car for one day to drive out to Red Rocks for some bouldering. Thoughts:\n\n1. Oddly enough, I tried finding prices to do just a day rental for the Sunday I'd be climbing, and it came out only five bucks cheaper than the price to rent it the entire weekend. I figured it'd be less of a hassle to just rent it at the three-day price ($75) and save cost on cabbing (~$20 each way) back and forth to the hotel (Encore). \n\n2. Omg the rental process was sooo less painful than I was expecting, thank the lord. Here's why: the McCarran Rent-a-car Center is awesome http://www.yelp.com/biz/mccarran-rent-a-car-center-las-vegas#hrid:IegKUwCfx3XMQC2kXptAjw/src:self\n\n3. The guy at the desk tried to get me to upgrade the car for $50, insisting that the economy sized one I got would be waaay too small and would barely fit four people. I was only really planning on driving myself and a friend and some bouldering pads, so I didn't care too much, but when I got to the car, it was huge! Granted, I am a smallish Filipino lady and most of my cousins/friends who I transported around Vegas were equally sized, but seriously it was a spacious Ford Fusion. Definitely never upgrading. \n\n4. All of the customer service points of contact were brusque and efficient, but none very personable (though the girl who gave me the car was pretty cute). Minus a few points for the robotic feel. \n\n5. The car had no issues although I couldn't figure out the stereo system and didn't find the trunk button til the last day. Just a note, you can easily return it with a full tank instead of paying their $9/gallon or whatever to have them do it. Within five miles of the airport, gas was $3.50 at the time of this post: no problemo!\n\nP.S. Driving around Vegas was a piece of cake. Roads are super wide and lights kinda suck, but it's all manageable. It was maybe 15 minutes from Encore to LAS and vice versa, and best of all almost every casino has free parking & free valet (with tip)!

###Human: Predict the sentiments for I booked the smallest possible car in tandem with my flight through Southwest for a weekend here, because I needed the car for one day to drive out to Red Rocks for some bouldering. Thoughts:\n\n1. Oddly enough, I tried finding prices to do just a day rental for the Sunday I'd be climbing, and it came out only five bucks cheaper than the price to rent it the entire weekend. I figured it'd be less of a hassle to just rent it at the three-day price ($75) and save cost on cabbing (~$20 each way) back and forth to the hotel (Encore). \n\n2. Omg the rental process was sooo less painful than I was expecting, thank the lord. Here's why: the McCarran Rent-a-car Center is awesome http://www.yelp.com/biz/mccarran-rent-a-car-center-las-vegas#hrid:IegKUwCfx3XMQC2kXptAjw/src:self\n\n3. The guy at the desk tried to get me to upgrade the car for $50, insisting that the economy sized one I got would be waaay too small and would barely fit four people. I was only really planning on driving myself and a friend and some bouldering pads, so I didn't care too much, but when I got to the car, it was huge! Granted, I am a smallish Filipino lady and most of my cousins/friends who I transported around Vegas were equally sized, but seriously it was a spacious Ford Fusion. Definitely never upgrading. \n\n4. All of the customer service points of contact were brusque and efficient, but none very personable (though the girl who gave me the car was pretty cute). Minus a few points for the robotic feel. \n\n5. The car had no issues although I couldn't figure out the stereo system and didn't find the trunk button til the last day. Just a note, you can easily return it with a full tank instead of paying their $9/gallon or whatever to have them do it. Within five miles of the airport, gas was $3.50 at the time of this post: no problemo!\n\nP.S. Driving around Vegas was a piece of cake. Roads are super wide and lights kinda suck, but it's all manageable. It was maybe 15 minutes from Encore to LAS and vice versa, and best of all almost every casino has free parking & free valet (with tip)! ###Assistant: 1

4 Stars for efficient and polite staff at Blue Chip counter, but the car they gave us was in desperate need of mechanical work. Needed a wheel alignment and tire balancing. Drivers mirror glass was broken, and interior could have been a little cleaner.

###Human: Predict the sentiments for 4 Stars for efficient and polite staff at Blue Chip counter, but the car they gave us was in desperate need of mechanical work. Needed a wheel alignment and tire balancing. Drivers mirror glass was broken, and interior could have been a little cleaner. ###Assistant: 0

If I could give zero stars I would. I will NEVER rent from thrifty again or let anyone I know rent from then. I have rented dozens of cars from other car rental places and never had an issue. I made a reservation weeks in advance, got to the place and had all sorts of complications. The employees were VERY rude and not accommodating. DO NOT RENT FROM THRIFTY!!!!

###Human: Predict the sentiments for If I could give zero stars I would. I will NEVER rent from thrifty again or let anyone I know rent from then. I have rented dozens of cars from other car rental places and never had an issue. I made a reservation weeks in advance, got to the place and had all sorts of complications. The employees were VERY rude and not accommodating. DO NOT RENT FROM THRIFTY!!!! ###Assistant: 0

(corrected Thrifty location - original review 3/7/13)\n\nOH HELLO, VOMIT ON THE INSIDE PASSENGER DOOR\n\nAsking myself where this review should begin, I decided to back way up in the trip planning. We went back and forth on whether or not it was necessary to rent a vehicle. There were two of us travelers. We didn't plan on drinking much while in Vegas so not worried about DUI, but did plan on going to Fremont Street, so lots of cab fare. Had a convention with a $10 parking lot and our hotel had a monorail station for $5. Lots of back and forth. When we finally concluded that it would be slightly more convenient to rent a car, we started searching for deals online. \n\nFound a discount code for Thrifty Auto Rental from Orbitz (I think) that stated an additional 6% savings. Husband did all the work online while on the phone with me, setting up our reservation. But he couldn't find a place to enter the discount code. Please be user friendly when making a webpage. So we figured we'd reserve the car with his credit card and bring the discount code along with us when we picked up the car. \n\nJerome was working the counter in Las Vegas and must have been having a really bad day. He was unfriendly and unhelpful. I'm a big believer in coupons and discounts and saving of the money. So naturally we brought up the code and pulled up the page on my husband's phone, with the discount confirmation number. We explained we couldn't apply this when paying and he snapped that \""if we couldn't do it, he wouldn't be able to either.\"" It was rude and unhelpful.\n\nWe went upstairs to the garage and picked up a Kia Soul. For just over $100 for five days of minimal driving it was an okay deal. Nothing special. The tank was full and I walked the vehicle, taking pictures of all dings and scrapes. I didn't think to look inside before we left. It wasn't until the next day that I saw the passenger door. What the &#$^%!! Is that vomit? A half-hearted attempt to clean the sticky, disgusting mess had been made and I made another go at it. We immediately pulled over but it didn't come off very nicely. So for five days I sat in the seat consciously reminding myself not to let my right knee touch the door. \n\nUpon returning the vehicle I pointed out the filthy door to the nice woman who checked us in. She said we should have called and we could have returned and had the car replaced. Cuz that's how I want to spend my vacation. Driving around because some employee didn't do their job? Perhaps if she'd said my call would have brought another car to me to trade... but I wasn't about to waste gas and time anyhow. Instead, I'll double check for gross interiors before leaving the parking lot.

###Human: Predict the sentiments for (corrected Thrifty location - original review 3/7/13)\n\nOH HELLO, VOMIT ON THE INSIDE PASSENGER DOOR\n\nAsking myself where this review should begin, I decided to back way up in the trip planning. We went back and forth on whether or not it was necessary to rent a vehicle. There were two of us travelers. We didn't plan on drinking much while in Vegas so not worried about DUI, but did plan on going to Fremont Street, so lots of cab fare. Had a convention with a $10 parking lot and our hotel had a monorail station for $5. Lots of back and forth. When we finally concluded that it would be slightly more convenient to rent a car, we started searching for deals online. \n\nFound a discount code for Thrifty Auto Rental from Orbitz (I think) that stated an additional 6% savings. Husband did all the work online while on the phone with me, setting up our reservation. But he couldn't find a place to enter the discount code. Please be user friendly when making a webpage. So we figured we'd reserve the car with his credit card and bring the discount code along with us when we picked up the car. \n\nJerome was working the counter in Las Vegas and must have been having a really bad day. He was unfriendly and unhelpful. I'm a big believer in coupons and discounts and saving of the money. So naturally we brought up the code and pulled up the page on my husband's phone, with the discount confirmation number. We explained we couldn't apply this when paying and he snapped that \""if we couldn't do it, he wouldn't be able to either.\"" It was rude and unhelpful.\n\nWe went upstairs to the garage and picked up a Kia Soul. For just over $100 for five days of minimal driving it was an okay deal. Nothing special. The tank was full and I walked the vehicle, taking pictures of all dings and scrapes. I didn't think to look inside before we left. It wasn't until the next day that I saw the passenger door. What the &#$^%!! Is that vomit? A half-hearted attempt to clean the sticky, disgusting mess had been made and I made another go at it. We immediately pulled over but it didn't come off very nicely. So for five days I sat in the seat consciously reminding myself not to let my right knee touch the door. \n\nUpon returning the vehicle I pointed out the filthy door to the nice woman who checked us in. She said we should have called and we could have returned and had the car replaced. Cuz that's how I want to spend my vacation. Driving around because some employee didn't do their job? Perhaps if she'd said my call would have brought another car to me to trade... but I wasn't about to waste gas and time anyhow. Instead, I'll double check for gross interiors before leaving the parking lot. ###Assistant: 0

One person to help a huge line, where are the employees... Been waiting forever, 17 windows but one employees... Thanks for nothing Thrifty

###Human: Predict the sentiments for One person to help a huge line, where are the employees... Been waiting forever, 17 windows but one employees... Thanks for nothing Thrifty ###Assistant: 0

The worst car rental experience I have ever had, I usually only rent from enterprise because ive never had an issue in 10 years of renting but went here because it was Sunday and I had limited options since enterprise at the airport had no minivans. I would never rent here again and would recommend you use another company too. The cars are nice but 2 of the people I dealt with should work for the dmv or some place where customer service is not needed.

###Human: Predict the sentiments for The worst car rental experience I have ever had, I usually only rent from enterprise because ive never had an issue in 10 years of renting but went here because it was Sunday and I had limited options since enterprise at the airport had no minivans. I would never rent here again and would recommend you use another company too. The cars are nice but 2 of the people I dealt with should work for the dmv or some place where customer service is not needed. ###Assistant: 0

Yelp needs to make a zero star review possible because Thrifty totally deserves it! I went against my own instincts and booked with them because they were the cheapest and didn't charge a one way rental fee. NEVER again. Huge line and when we started there were 4 employees working which quickly dwindled to only 2. 45 minutes later we finally got outside to actually get our car. The lady tells us to \""take any of those 3 cars over there\"". One was being cleaned by quite possibly the slowest person ever so we went to the next one,loaded all of our luggage, and then saw writing on the windshield. I asked another employee about this and he told us the car was broken. At this point the other 2 options are gone. They did upgrade us to a Mustang, but it really was too little too late. Also after driving about 20 miles, the oil change needed light came on! Please avoid this disorganized mess.

###Human: Predict the sentiments for Yelp needs to make a zero star review possible because Thrifty totally deserves it! I went against my own instincts and booked with them because they were the cheapest and didn't charge a one way rental fee. NEVER again. Huge line and when we started there were 4 employees working which quickly dwindled to only 2. 45 minutes later we finally got outside to actually get our car. The lady tells us to \""take any of those 3 cars over there\"". One was being cleaned by quite possibly the slowest person ever so we went to the next one,loaded all of our luggage, and then saw writing on the windshield. I asked another employee about this and he told us the car was broken. At this point the other 2 options are gone. They did upgrade us to a Mustang, but it really was too little too late. Also after driving about 20 miles, the oil change needed light came on! Please avoid this disorganized mess. ###Assistant: 0

Would not recommend these people at all. Took forever to get our car and there was only 2 people in line. Plus we didn't even the car we had reserved. Why pick out a model if there not going to give you that one ? Plus the biggest thing of all they added insurance to the car even though I waived it and signed I didn't need it. Couldn't get a refund ended up costing me another $160 very underhanded be careful of this shady business. Couldn't even talk to a person to get a refund called and called beware of thrifty unless you have Money to waste. Will never rent from them ever again and will warn all my friends and family not to either.

###Human: Predict the sentiments for Would not recommend these people at all. Took forever to get our car and there was only 2 people in line. Plus we didn't even the car we had reserved. Why pick out a model if there not going to give you that one ? Plus the biggest thing of all they added insurance to the car even though I waived it and signed I didn't need it. Couldn't get a refund ended up costing me another $160 very underhanded be careful of this shady business. Couldn't even talk to a person to get a refund called and called beware of thrifty unless you have Money to waste. Will never rent from them ever again and will warn all my friends and family not to either. ###Assistant: 0

If you want slow service?this is the place, only two people working on the day before thanksgiving really??? What is wrong with you people? You have people waiting in line for over one hour! Not cool, at all.

###Human: Predict the sentiments for If you want slow service?this is the place, only two people working on the day before thanksgiving really??? What is wrong with you people? You have people waiting in line for over one hour! Not cool, at all. ###Assistant: 0

I read the reviews, and I thought that by enrolling in the Blue Chip program - where you provide all your information ahead of time and they have a special line for you in order to expedite the agonizing rental process - things would be better.\nNot really.\nFirst of all, good luck trying to find a listing of the hours this Thrifty is open: It's not listed on any Thrifty website. On Expedia.com, it is listed as being open to 1:00 a.m.\nSo imagine my surprise when I approached the counter around Midnight only to be told by a brusque woman at the Thrifty counter that I would have to wait over at the Dollar counter.\nSigh.\nWhen I went to the Dollar counter, there was NO line for Blue Chip members. Fortunately, when I reached the front, the guy had all the information, and kindly handed me my contract and I was out the door. Points to the guys working at the Dollar counter.\nBut in general...\nWhy is it so hard for rental car companies to get their act together? It seems that even when you take the time to enroll in their \""Frequent Rental/Painless Rental\"" programs that are designed to expedite the process, they still manage to somehow make life for the renter difficult.

###Human: Predict the sentiments for I read the reviews, and I thought that by enrolling in the Blue Chip program - where you provide all your information ahead of time and they have a special line for you in order to expedite the agonizing rental process - things would be better.\nNot really.\nFirst of all, good luck trying to find a listing of the hours this Thrifty is open: It's not listed on any Thrifty website. On Expedia.com, it is listed as being open to 1:00 a.m.\nSo imagine my surprise when I approached the counter around Midnight only to be told by a brusque woman at the Thrifty counter that I would have to wait over at the Dollar counter.\nSigh.\nWhen I went to the Dollar counter, there was NO line for Blue Chip members. Fortunately, when I reached the front, the guy had all the information, and kindly handed me my contract and I was out the door. Points to the guys working at the Dollar counter.\nBut in general...\nWhy is it so hard for rental car companies to get their act together? It seems that even when you take the time to enroll in their \""Frequent Rental/Painless Rental\"" programs that are designed to expedite the process, they still manage to somehow make life for the renter difficult. ###Assistant: 0

Warning: rent at your own risk, unless you have alot of time to waste & don't care for poor & rude service. The poor reviews I can truly believe. I flew into Vegas to unfortunately attend a funeral. I think my flight was shorter than the total time to wait in line to wait to pick up the car & leave the rental area! I was even 40 min late attending the service since there were so many issues with the rental company. I arrived 2 hrs early into the airport prior to the service & got to the rental place in 15 min. With 2 people in front of me & a long line behind me, I finally get to the counter about 45min later. People were getting very upset & taking their business elsewhere which I should've done to spare me the headache. Only 1 representative available & the old man that helped me had poor people skills & couldn't even get into his computer because he couldn't remember his password. Time to retire, that includes his attitude! Mind you, I only asked 1 question \""is there a 1 hour grace period?\"" Imagine, I was patient the entire time & I get attitude? He answered repeatedly \""the time you check in is the time you bring it back\""...he must have had Dementia or something because I could've been good with a a \""yes\"" or \""no\"" answer, instead of his annoying parroting. \n\nAfter I finally get done with him, I go downstairs to get my car. If you have the Wild car, keep in mind prices are good because they choose your car. The attendant said to me I got the Mustang convertible. I'm sure most folks would be thrilled, but NOT IF YOU HAVE A SMALL CHILD! I brought it to their attention in the booth & the lady, Cindy, didn't care & said she would have to charge me to \""upgrade\"". I just requested a hardtop for safety reasons. Didn't realize she went ahead & charged me WITHOUT MY AUTHORIZATION. That is totally stealing! Another rep said it was OK to go with an alternate car, I got one in a lower category with a hardtop, but still within the request I booked online. Sure enough, when I return the vehicle, there's an extra charge for my \""downgrade\"". I made a complaint by phone since no manager was readily available & I was pushed for time to return to the airport. I speak with the Thrifty phone representative, Kevin, And he says the complaint will go to the General Manager at the rental location for training purposes, but I will not be refunded. He too was not friendly on the phone the minute I said I had a complaint. \n\nWow, how is it that Thrifty hires poorly trained & uneducated staff? You stand in a forever line, get attitude for it & pay extra for a downgrade without my authorization after being told no charges will be filed? Really? My one star is for the initial rate I got & for that one Asian staff who was trying to be helpful after seeing my grief...

###Human: Predict the sentiments for Warning: rent at your own risk, unless you have alot of time to waste & don't care for poor & rude service. The poor reviews I can truly believe. I flew into Vegas to unfortunately attend a funeral. I think my flight was shorter than the total time to wait in line to wait to pick up the car & leave the rental area! I was even 40 min late attending the service since there were so many issues with the rental company. I arrived 2 hrs early into the airport prior to the service & got to the rental place in 15 min. With 2 people in front of me & a long line behind me, I finally get to the counter about 45min later. People were getting very upset & taking their business elsewhere which I should've done to spare me the headache. Only 1 representative available & the old man that helped me had poor people skills & couldn't even get into his computer because he couldn't remember his password. Time to retire, that includes his attitude! Mind you, I only asked 1 question \""is there a 1 hour grace period?\"" Imagine, I was patient the entire time & I get attitude? He answered repeatedly \""the time you check in is the time you bring it back\""...he must have had Dementia or something because I could've been good with a a \""yes\"" or \""no\"" answer, instead of his annoying parroting. \n\nAfter I finally get done with him, I go downstairs to get my car. If you have the Wild car, keep in mind prices are good because they choose your car. The attendant said to me I got the Mustang convertible. I'm sure most folks would be thrilled, but NOT IF YOU HAVE A SMALL CHILD! I brought it to their attention in the booth & the lady, Cindy, didn't care & said she would have to charge me to \""upgrade\"". I just requested a hardtop for safety reasons. Didn't realize she went ahead & charged me WITHOUT MY AUTHORIZATION. That is totally stealing! Another rep said it was OK to go with an alternate car, I got one in a lower category with a hardtop, but still within the request I booked online. Sure enough, when I return the vehicle, there's an extra charge for my \""downgrade\"". I made a complaint by phone since no manager was readily available & I was pushed for time to return to the airport. I speak with the Thrifty phone representative, Kevin, And he says the complaint will go to the General Manager at the rental location for training purposes, but I will not be refunded. He too was not friendly on the phone the minute I said I had a complaint. \n\nWow, how is it that Thrifty hires poorly trained & uneducated staff? You stand in a forever line, get attitude for it & pay extra for a downgrade without my authorization after being told no charges will be filed? Really? My one star is for the initial rate I got & for that one Asian staff who was trying to be helpful after seeing my grief... ###Assistant: 0

If i could have given zero stars I would have. not because the people wernt nice, they were. the cars simply were not there. It took nearly 2 hours from start to finish to get my vehicle. If thrifty reads these and cares, they will invest in the people and systems to not make the process so horrible.

###Human: Predict the sentiments for If i could have given zero stars I would have. not because the people wernt nice, they were. the cars simply were not there. It took nearly 2 hours from start to finish to get my vehicle. If thrifty reads these and cares, they will invest in the people and systems to not make the process so horrible. ###Assistant: 0

Just plain awful! After having a very bad experience with a Hertz in Waikiki I decided to try thrifty for my next rental for a Las Vegas trip. I booked the car on 1/18 (yes a month ago) and when I went to collect it, aside from the horrendous slow line...they had no cars!!! They even sent me a reminder in the morning...WTF! I went crawling back to Hertz and got my mustang with no issues. I'd give them ZERO stars if I could!

###Human: Predict the sentiments for Just plain awful! After having a very bad experience with a Hertz in Waikiki I decided to try thrifty for my next rental for a Las Vegas trip. I booked the car on 1/18 (yes a month ago) and when I went to collect it, aside from the horrendous slow line...they had no cars!!! They even sent me a reminder in the morning...WTF! I went crawling back to Hertz and got my mustang with no issues. I'd give them ZERO stars if I could! ###Assistant: 0

Wait for my car was longer than my flight. Thrifty charges less than many of the others, but just know that you'll pay for it in wait time.

###Human: Predict the sentiments for Wait for my car was longer than my flight. Thrifty charges less than many of the others, but just know that you'll pay for it in wait time. ###Assistant: 0

I've rented here 3 times now. Never again. Huge 30 minute plus line each time, with only 2 workers at the 7 available registers. Then they hard, hard upsell you on unnecessary insurance. All the other agencies have no lines, likely because they charge more. I'll pay a bit more next time.

###Human: Predict the sentiments for I've rented here 3 times now. Never again. Huge 30 minute plus line each time, with only 2 workers at the 7 available registers. Then they hard, hard upsell you on unnecessary insurance. All the other agencies have no lines, likely because they charge more. I'll pay a bit more next time. ###Assistant: 0

Worst rental car agency by far at Las Vegas. Expect huge line to get your car. Minimum one hour wait. Staff is oblivious to long lines and regularly takes breaks leaving one or two people to service 15 person line. Worst is a guy named Jeremy Blair who insists on getting your hotel info. Real creepy. I will never be back.

###Human: Predict the sentiments for Worst rental car agency by far at Las Vegas. Expect huge line to get your car. Minimum one hour wait. Staff is oblivious to long lines and regularly takes breaks leaving one or two people to service 15 person line. Worst is a guy named Jeremy Blair who insists on getting your hotel info. Real creepy. I will never be back. ###Assistant: 0

Same story as everybody else. Waiting in a really long line, and only 2 attendants. They must not care too much about customer service around here.

###Human: Predict the sentiments for Same story as everybody else. Waiting in a really long line, and only 2 attendants. They must not care too much about customer service around here. ###Assistant: 0

The car rental itself was fine. It was the car return that turned into a disaster in that I left a sweater in the car. The sweater happened to be a friend's sweater that I wanted to retrieve that day to no avail. I called from the main airport before my flight left for Dallas - no answer. I returned to Dallas - called them again the exact day - April 22, 2014 - and could get no answer from the locals at that location. The national customer service line answered but could not help. So I completed the online lost and found application. Continued to call the local number - even the manager's number - left messages. No return call. My sister even visited the location on Friday for me and the sweater was never found. Therefore, thieves work at this location. So beware everyone. Never accidentally leave anything in a car at this location that could be worn or used by another - because it WILL BE STOLEN. And they will NEVER EVEN HAVE THE RESPECT OR DIGINITY TO RETURN YOUR CALLS. These are very bad people who have no respect for their customers or their customer's belongings. I will never rent a car from Thrifty Car Rental again in my life!!!!! The saddest part of this entire fiasco is I was never supposed to rent from them in the first place. My original agreement was with another car rental that had a computer problem and sent me to Thrifty!

###Human: Predict the sentiments for The car rental itself was fine. It was the car return that turned into a disaster in that I left a sweater in the car. The sweater happened to be a friend's sweater that I wanted to retrieve that day to no avail. I called from the main airport before my flight left for Dallas - no answer. I returned to Dallas - called them again the exact day - April 22, 2014 - and could get no answer from the locals at that location. The national customer service line answered but could not help. So I completed the online lost and found application. Continued to call the local number - even the manager's number - left messages. No return call. My sister even visited the location on Friday for me and the sweater was never found. Therefore, thieves work at this location. So beware everyone. Never accidentally leave anything in a car at this location that could be worn or used by another - because it WILL BE STOLEN. And they will NEVER EVEN HAVE THE RESPECT OR DIGINITY TO RETURN YOUR CALLS. These are very bad people who have no respect for their customers or their customer's belongings. I will never rent a car from Thrifty Car Rental again in my life!!!!! The saddest part of this entire fiasco is I was never supposed to rent from them in the first place. My original agreement was with another car rental that had a computer problem and sent me to Thrifty! ###Assistant: 0

No, the blue chip program doesn't help. My wife makes the reservations, I drive. After being ignored at the blue chip window for 20 minutes we were rudely informed we had to go wait in the other, longer, line. Turns out only the driver can be the blue chip member. Thanks for telling us up front.\n\nWent back inside waited 40 minutes for two folks working the line to find my reservation. At least the guy inside was friendly, despite being super busy.

###Human: Predict the sentiments for No, the blue chip program doesn't help. My wife makes the reservations, I drive. After being ignored at the blue chip window for 20 minutes we were rudely informed we had to go wait in the other, longer, line. Turns out only the driver can be the blue chip member. Thanks for telling us up front.\n\nWent back inside waited 40 minutes for two folks working the line to find my reservation. At least the guy inside was friendly, despite being super busy. ###Assistant: 0

I've made the mistake of renting here twice. Each time the line was over an hour long. Life is too short. Go elsewhere.

###Human: Predict the sentiments for I've made the mistake of renting here twice. Each time the line was over an hour long. Life is too short. Go elsewhere. ###Assistant: 0

They advertise the cheapest price then can't handle the rush. \n\n11:10 pm in Vegas on 7/3/2014 in 100 degree weather and we're in line so far for 25 minutes. \n\nIf I would have spent $10 more, I could be at my hotel by now.\n\nNever again!! This is the last time I use them! Their not thrifty - they are just plain lousy!

###Human: Predict the sentiments for They advertise the cheapest price then can't handle the rush. \n\n11:10 pm in Vegas on 7/3/2014 in 100 degree weather and we're in line so far for 25 minutes. \n\nIf I would have spent $10 more, I could be at my hotel by now.\n\nNever again!! This is the last time I use them! Their not thrifty - they are just plain lousy! ###Assistant: 0

This must be a joke. An hour in line and an hour for the car! ! The big boys line's moving and mt. Never Again!!

###Human: Predict the sentiments for This must be a joke. An hour in line and an hour for the car! ! The big boys line's moving and mt. Never Again!! ###Assistant: 0

Never had a problem before with any rent a car places in Vegas but this trip with thrifty was real bad. 1 hr wait as 1 agent try's to help a line 50 deep. Then we all have to listen to this one agent try and sell insurance \nCausing the line to back up more. Never again Thrifty. Please avoid these people readers. Do not say I did not warn you.\n\nAs we left vegas I see they had the same problem. Shame on you thrifty.

###Human: Predict the sentiments for Never had a problem before with any rent a car places in Vegas but this trip with thrifty was real bad. 1 hr wait as 1 agent try's to help a line 50 deep. Then we all have to listen to this one agent try and sell insurance \nCausing the line to back up more. Never again Thrifty. Please avoid these people readers. Do not say I did not warn you.\n\nAs we left vegas I see they had the same problem. Shame on you thrifty. ###Assistant: 0

Thieves. I had to make a quick stop into Vegas to see my sick mom and I rented this car as part of a package deal with my flight. The gal at the counter didn't seem like she even wanted to be there. She didn't fully explain a damn thing to me and I was in such a rush. I said yes to pre-paid gas and even though the receipt said ESTIMATED CHARGES don't buy that BS. I brought the car back FULL and I was still charged $70. I did call their customer service and got my money back but think about the folks who don't. She said you should have told the person who checked the car back in. Umm i did and he said there was nothing he could do. And did I mention what a hunk of junk the car was? It was a new Chrysler 200 and it was so dirty inside. Dusty, funk on all over the carpet and the dings and scratches on the outside. OMG. I understand the name of the car rental company is thrifty but damn have a little pride. DO NOT USE THIS COMPANY! You have been warned!

###Human: Predict the sentiments for Thieves. I had to make a quick stop into Vegas to see my sick mom and I rented this car as part of a package deal with my flight. The gal at the counter didn't seem like she even wanted to be there. She didn't fully explain a damn thing to me and I was in such a rush. I said yes to pre-paid gas and even though the receipt said ESTIMATED CHARGES don't buy that BS. I brought the car back FULL and I was still charged $70. I did call their customer service and got my money back but think about the folks who don't. She said you should have told the person who checked the car back in. Umm i did and he said there was nothing he could do. And did I mention what a hunk of junk the car was? It was a new Chrysler 200 and it was so dirty inside. Dusty, funk on all over the carpet and the dings and scratches on the outside. OMG. I understand the name of the car rental company is thrifty but damn have a little pride. DO NOT USE THIS COMPANY! You have been warned! ###Assistant: 0

BAIT and SWITCH!!! Do NOT USE. They give out reservations left and right with the cheapest prices, but then dont have cars available. They do nothing to accomodate you. They even hired a security guard to control the unruly customers. You end up spending way more by having to rent elsewhere.\n\nDO NOT USE

###Human: Predict the sentiments for BAIT and SWITCH!!! Do NOT USE. They give out reservations left and right with the cheapest prices, but then dont have cars available. They do nothing to accomodate you. They even hired a security guard to control the unruly customers. You end up spending way more by having to rent elsewhere.\n\nDO NOT USE ###Assistant: 0

ZERO STARS. Do not rent from dollar/thrifty at the Las Vegas airport. I wish I had paid a dollar a day more to rent from someone else. Every customer takes 14 -21 minutes to do their paperwork (you have plenty of time to time them). I waited about 80 minutes with my young children to get a dirty car. This has to be the least efficient system I have seen in a long time.

###Human: Predict the sentiments for ZERO STARS. Do not rent from dollar/thrifty at the Las Vegas airport. I wish I had paid a dollar a day more to rent from someone else. Every customer takes 14 -21 minutes to do their paperwork (you have plenty of time to time them). I waited about 80 minutes with my young children to get a dirty car. This has to be the least efficient system I have seen in a long time. ###Assistant: 0

While they may list lower prices than other agencies, this comes at a cost. In our case, a line that took one hour to pass through just to get to the checkout counter. \n\nDo yourself a favor and rent from *any* other agency at the airport.

###Human: Predict the sentiments for While they may list lower prices than other agencies, this comes at a cost. In our case, a line that took one hour to pass through just to get to the checkout counter. \n\nDo yourself a favor and rent from *any* other agency at the airport. ###Assistant: 0

And to make matters worse, on the return they charge the wrong card - which is no biggie except that as I wait in line for 20 minutes to get that changed, an older couple literally cut in line and get served before us. Their excuse, \""we have a flight!\"" Well, so do I. But they are WHITE and I guess the Indian guy in front of me and my own \""Mexicanness\"" is not good enough to be helped first.

###Human: Predict the sentiments for And to make matters worse, on the return they charge the wrong card - which is no biggie except that as I wait in line for 20 minutes to get that changed, an older couple literally cut in line and get served before us. Their excuse, \""we have a flight!\"" Well, so do I. But they are WHITE and I guess the Indian guy in front of me and my own \""Mexicanness\"" is not good enough to be helped first. ###Assistant: 0

Oh how I hate the lines and the service. Especially the service. It seems like all employees, especially the ones behind the counters of rental car companies came straight from hell. Because we book via an European agent we seldom know which rental car company we're renting from. But we know after over 30 car rentals that Dollar and Thrifty have the worst staff. Their even rude and verbally aggressive if you don't take the suggested extra's.\n\nAnd it happens not sometimes, but all the times. Not taking the insurance and road side assistance made the man behind the counter lecturing me like I was retarded. Telling me hell would break loose if something would happen and I would go bankrupt and would not be able to leave The United States. They had my creditcard and knew were I lived. I'm thinking of filing a complaint.\n\nBoth with Thrifty for the rude way I was treated as with my agent. The sell you 'a complete package' so you don't have to worry about insurance. They even tell you not to take extra's because it's all in the package. Well, I'm at least in doubt. And knowing the culture of sueing people doesn't really help.\n\nAnd to make things worse, he just added it without asking. Because I asked why I had to pay $90 extra (besides the fuell) I've notice. \n\nBut on the bright side, and that is the one star, the lady pointing out the cars was very helpfull and friendly. Even got us an upgrade because she was out of cars in our range. In the past we've also experienced that we've just had to wait untill a car came in, or we had to pay extra.\n\nAnd excuse any grammar or spelling mistakes. English is not my fist language. And if that isn't bad enough, my Apple device keeps changing the words into 'proper Dutch'. Yes, you've guessed right, my first language.\nAnd excuse any grammar or spelling mistakes. English is not my fist language. And if that isn't bad enough, my Apple device keeps changing the words into 'proper Dutch'. Yes, you've guessed right, my first language.

###Human: Predict the sentiments for Oh how I hate the lines and the service. Especially the service. It seems like all employees, especially the ones behind the counters of rental car companies came straight from hell. Because we book via an European agent we seldom know which rental car company we're renting from. But we know after over 30 car rentals that Dollar and Thrifty have the worst staff. Their even rude and verbally aggressive if you don't take the suggested extra's.\n\nAnd it happens not sometimes, but all the times. Not taking the insurance and road side assistance made the man behind the counter lecturing me like I was retarded. Telling me hell would break loose if something would happen and I would go bankrupt and would not be able to leave The United States. They had my creditcard and knew were I lived. I'm thinking of filing a complaint.\n\nBoth with Thrifty for the rude way I was treated as with my agent. The sell you 'a complete package' so you don't have to worry about insurance. They even tell you not to take extra's because it's all in the package. Well, I'm at least in doubt. And knowing the culture of sueing people doesn't really help.\n\nAnd to make things worse, he just added it without asking. Because I asked why I had to pay $90 extra (besides the fuell) I've notice. \n\nBut on the bright side, and that is the one star, the lady pointing out the cars was very helpfull and friendly. Even got us an upgrade because she was out of cars in our range. In the past we've also experienced that we've just had to wait untill a car came in, or we had to pay extra.\n\nAnd excuse any grammar or spelling mistakes. English is not my fist language. And if that isn't bad enough, my Apple device keeps changing the words into 'proper Dutch'. Yes, you've guessed right, my first language.\nAnd excuse any grammar or spelling mistakes. English is not my fist language. And if that isn't bad enough, my Apple device keeps changing the words into 'proper Dutch'. Yes, you've guessed right, my first language. ###Assistant: 0

Will never rent from this place again. Rented car in Las Vegas to drive to Flagstaff AZ in my spouses name. Get to Flagstaff and my husband has a medical emergency and has to have heart surgery. When calling Thrifty to put my name on car so that I can drive it back they refuse. Tell me my only option is to have car towed back!!! I ask to speak to a manager and they say he will call me back and no call returned. THIS IS AN EMERGENCY AND I AM A LICENSED DRIVER. There has to be better options than this!!!

###Human: Predict the sentiments for Will never rent from this place again. Rented car in Las Vegas to drive to Flagstaff AZ in my spouses name. Get to Flagstaff and my husband has a medical emergency and has to have heart surgery. When calling Thrifty to put my name on car so that I can drive it back they refuse. Tell me my only option is to have car towed back!!! I ask to speak to a manager and they say he will call me back and no call returned. THIS IS AN EMERGENCY AND I AM A LICENSED DRIVER. There has to be better options than this!!! ###Assistant: 0

Unpleasant experience: Waiting line 1.5 hours with half of staff going on break and not treated friendly.

###Human: Predict the sentiments for Unpleasant experience: Waiting line 1.5 hours with half of staff going on break and not treated friendly. ###Assistant: 0

Rule # 1 if you dont have money dont go to vegas. They do put up to a 350$ HOLD on your cc. Luckily for us it was 59$ they were pleasant renting and returning. I lost a bag with 18 $ worth of valuables. And they searched for it and found it. Excellent people and they try to make you happy. There is 1 con. Midsize sometimes seems compact.

###Human: Predict the sentiments for Rule # 1 if you dont have money dont go to vegas. They do put up to a 350$ HOLD on your cc. Luckily for us it was 59$ they were pleasant renting and returning. I lost a bag with 18 $ worth of valuables. And they searched for it and found it. Excellent people and they try to make you happy. There is 1 con. Midsize sometimes seems compact. ###Assistant: 1

Don't rent a car from this group. Waited 45 minutes (35 people behind me in line) and was finally waited on by a rude, condescending employee (substitute other word here ). I cancelled my reservation on the spot and went to Alamo. No problems there.

###Human: Predict the sentiments for Don't rent a car from this group. Waited 45 minutes (35 people behind me in line) and was finally waited on by a rude, condescending employee (substitute other word here ). I cancelled my reservation on the spot and went to Alamo. No problems there. ###Assistant: 0

Ridiculously slow!!!!!!! 20 terminals but only staffed with 5 ppl...on a Saturday night!

###Human: Predict the sentiments for Ridiculously slow!!!!!!! 20 terminals but only staffed with 5 ppl...on a Saturday night! ###Assistant: 0

Absolute joke. 1hr check in. 40 people in line 3 agents on the busiest travel day!!!!

###Human: Predict the sentiments for Absolute joke. 1hr check in. 40 people in line 3 agents on the busiest travel day!!!! ###Assistant: 0

Awful. Crappy car with 41,000 miles didn't have a working heater or windshield washer fluid.\n\nEven when you decline coverage they charge you anyway, hoping that you won't notice or dispute it. The dispute process is an enormous hassle and even when they say they'll credit you back, they don't, forcing you to dispute it with your credit card company.\n\nSTAY AWAY FROM THRIFTY!

###Human: Predict the sentiments for Awful. Crappy car with 41,000 miles didn't have a working heater or windshield washer fluid.\n\nEven when you decline coverage they charge you anyway, hoping that you won't notice or dispute it. The dispute process is an enormous hassle and even when they say they'll credit you back, they don't, forcing you to dispute it with your credit card company.\n\nSTAY AWAY FROM THRIFTY! ###Assistant: 0

I'd leave 0 stars if possible. HORRIBLE service. Nobody working. Huge line and a general attitude of \""I don't give a crap\"" from the supervisor. Avoid at all costs.

###Human: Predict the sentiments for I'd leave 0 stars if possible. HORRIBLE service. Nobody working. Huge line and a general attitude of \""I don't give a crap\"" from the supervisor. Avoid at all costs. ###Assistant: 0

I went with Thrifty because they were slightly less expensive than the competition. Unfortunately, that cost savings was at the price of guest service and service quality. First, I was directed by the manager on duty to go to another location to expedite my rental as the main counter was busy. When I got to the new location, I was treated like I had leprosy, apparently because didn't I know they had a main counter? Second, I was charged for the optional insurance twice, despite declining coverage. When I tried to change it, I was told I had already clicked the button (accept on the screen) and would have to speak with the manager to have it reversed. I went back to the main counter, which still had a line, only to be told the manager had left and I would have to call later. When I called later, I was told, you guessed it, I already clicked the button so there was nothing they could do. Well, there is something I can do. First, take my business elsewhere. Second, recommend others avoid them so they don't have to go through the miserable, time consuming, money wasting process I did.

###Human: Predict the sentiments for I went with Thrifty because they were slightly less expensive than the competition. Unfortunately, that cost savings was at the price of guest service and service quality. First, I was directed by the manager on duty to go to another location to expedite my rental as the main counter was busy. When I got to the new location, I was treated like I had leprosy, apparently because didn't I know they had a main counter? Second, I was charged for the optional insurance twice, despite declining coverage. When I tried to change it, I was told I had already clicked the button (accept on the screen) and would have to speak with the manager to have it reversed. I went back to the main counter, which still had a line, only to be told the manager had left and I would have to call later. When I called later, I was told, you guessed it, I already clicked the button so there was nothing they could do. Well, there is something I can do. First, take my business elsewhere. Second, recommend others avoid them so they don't have to go through the miserable, time consuming, money wasting process I did. ###Assistant: 0

We decided at the last moment that we'd rent a car, so by the time we reached the McCarran Center there was a long line. We checked different rental offices but the price seemed to be too high and we were left with thrifty. \n\nPros:\n1.We were not planning to drive along the Strip much, the car was just to travel to and from the airport and maybe just in case we got time to visit any nearby attractions. So this was the cheapest option and well, it served the purpose.\n2.the car was clean\n3. the gentleman at the counter was nice to us and quick to process the request.\n\ncons:\n1. while driving the car, it wasn't all that good and smooth. Had to get used to it though.\n2.there wasn't enough staff at the counter and we had to wait for a long time. Finally when we reached the front of the line, the lady at the counter left and asked us to wait for the next staff to be free.\n3.after we got the paperwork done, we proceeded to the parking lot. There was a man to check our papers and he had a very cold attitude. He said \""You can take any of the cars over there that you see\"" and he pointed to the back row of cars. There were around 8 cars in that row. So my husband tried to ask him which cars in specific he meant. The man said again \""any of the cars that you can see\"" Well.. we are not blind, we do see all the cars over there. We went over and tried to switch on two cars which looked fine. But they wouldn't start. So we went over to yet another car, it started but we were not able to adjust the seat. Finally we got a Beat, looked ok and we drove away. I wish the man just mentioned the cars which were working instead of having to make us try every cars out there at 4.00am!\n\nWhen we returned, we had just filled gas from the gas station next to McCarren and the fuel indicator read full. The staff at the drop off demanded that he see the receipt and he was adamant. We said it was full and he could check the indicator. He said it doesn't work that way. My husband had misplaced the receipt but luckily he could find it after a thorough search of his pockets. PLEASE DO SAVE YOUR RECEIPTS else they'd charge you even if the its full tank!

###Human: Predict the sentiments for We decided at the last moment that we'd rent a car, so by the time we reached the McCarran Center there was a long line. We checked different rental offices but the price seemed to be too high and we were left with thrifty. \n\nPros:\n1.We were not planning to drive along the Strip much, the car was just to travel to and from the airport and maybe just in case we got time to visit any nearby attractions. So this was the cheapest option and well, it served the purpose.\n2.the car was clean\n3. the gentleman at the counter was nice to us and quick to process the request.\n\ncons:\n1. while driving the car, it wasn't all that good and smooth. Had to get used to it though.\n2.there wasn't enough staff at the counter and we had to wait for a long time. Finally when we reached the front of the line, the lady at the counter left and asked us to wait for the next staff to be free.\n3.after we got the paperwork done, we proceeded to the parking lot. There was a man to check our papers and he had a very cold attitude. He said \""You can take any of the cars over there that you see\"" and he pointed to the back row of cars. There were around 8 cars in that row. So my husband tried to ask him which cars in specific he meant. The man said again \""any of the cars that you can see\"" Well.. we are not blind, we do see all the cars over there. We went over and tried to switch on two cars which looked fine. But they wouldn't start. So we went over to yet another car, it started but we were not able to adjust the seat. Finally we got a Beat, looked ok and we drove away. I wish the man just mentioned the cars which were working instead of having to make us try every cars out there at 4.00am!\n\nWhen we returned, we had just filled gas from the gas station next to McCarren and the fuel indicator read full. The staff at the drop off demanded that he see the receipt and he was adamant. We said it was full and he could check the indicator. He said it doesn't work that way. My husband had misplaced the receipt but luckily he could find it after a thorough search of his pockets. PLEASE DO SAVE YOUR RECEIPTS else they'd charge you even if the its full tank! ###Assistant: 0

Love this place. A much needed addition to the neighborhood. Huge beer selection, great food, attentive, knowledgeable staff and a great, laid-back atmosphere. Very affordable pricing plus a great interior and exterior space. I plan on becoming a regular here - you seriously need to try it.

###Human: Predict the sentiments for Love this place. A much needed addition to the neighborhood. Huge beer selection, great food, attentive, knowledgeable staff and a great, laid-back atmosphere. Very affordable pricing plus a great interior and exterior space. I plan on becoming a regular here - you seriously need to try it. ###Assistant: 1

So I went to check this place out and was surprised as it is located inside of the am/pm at the corner of Craig and Rancho. The location could be a lot better but the burger and fries more than make up for it! The fries taste great, They are light and crispy with a good salt ratio. The burgers are very simple (patty, grilled onions, cheese, and a pickle) Although very simple they are great! They have a white castle vibe and when they are hot they are down right addicting! I see these guys coming up in the future, They could add some different cheese options (pepperjack, swiss, maybe?) Just to set themselves apart from white castle. That is going to be a big thing as I really do think they have a white castle thing going on at least with their burgers for that matter (not a bad thing) Either way I have to say that I will be back and will enjoy these quicker burgers as they are fun to eat and where else can you get a piece of birthday cake with your burger?

###Human: Predict the sentiments for So I went to check this place out and was surprised as it is located inside of the am/pm at the corner of Craig and Rancho. The location could be a lot better but the burger and fries more than make up for it! The fries taste great, They are light and crispy with a good salt ratio. The burgers are very simple (patty, grilled onions, cheese, and a pickle) Although very simple they are great! They have a white castle vibe and when they are hot they are down right addicting! I see these guys coming up in the future, They could add some different cheese options (pepperjack, swiss, maybe?) Just to set themselves apart from white castle. That is going to be a big thing as I really do think they have a white castle thing going on at least with their burgers for that matter (not a bad thing) Either way I have to say that I will be back and will enjoy these quicker burgers as they are fun to eat and where else can you get a piece of birthday cake with your burger? ###Assistant: 1

An absolute waste of a drive from southeast side of town to this pretender of White Castle!! I just wanted to try a few first and then order more for the rest of us in the car after. I ordered two cheeseburger for $1.92. Cold and flavorless. They were not cooked within the last hour for sure. A young kid was in the walk up area sitting in a tall bar stool with his back towards me as I approached and him having a discussion with someone behind the wall.I literally was handed my burgers in less than 15 seconds!!! then the kid sat back down to finish his conversation. Please buy a frozen pack of White Castle from the market until they actually open at the Casino Royale in another 2 Months!!

###Human: Predict the sentiments for An absolute waste of a drive from southeast side of town to this pretender of White Castle!! I just wanted to try a few first and then order more for the rest of us in the car after. I ordered two cheeseburger for $1.92. Cold and flavorless. They were not cooked within the last hour for sure. A young kid was in the walk up area sitting in a tall bar stool with his back towards me as I approached and him having a discussion with someone behind the wall.I literally was handed my burgers in less than 15 seconds!!! then the kid sat back down to finish his conversation. Please buy a frozen pack of White Castle from the market until they actually open at the Casino Royale in another 2 Months!! ###Assistant: 0

This was my first Quickee Burger . Didn't know what to expect. Had of course heard about these magical burgers\n\nStaff was friendly and the place was clean. Food. Didn't expect much. Boy was I surprised. Their sliders are packed w flavor. Finished four cheese burgers in two minutes. I'm definitely coming back.

###Human: Predict the sentiments for This was my first Quickee Burger . Didn't know what to expect. Had of course heard about these magical burgers\n\nStaff was friendly and the place was clean. Food. Didn't expect much. Boy was I surprised. Their sliders are packed w flavor. Finished four cheese burgers in two minutes. I'm definitely coming back. ###Assistant: 1

I was looking forward to trying an old concept brought back. Today Saturday the 11th I had the chance. I was very disappointed! Very difficult to park, no drive-thru, no place to sit. I did manage to order but the wait time was over the top. This type of burger is meant to be served very fast, indeed, it's size alone mandates a fast prep time! Fries were no hot and not crisp, soggy and had a spice to them. I ordered a vanilla milk shake which had an off (cheap) flavor, pumped full of air (over-run) and was so thick it could not be drunk thru a straw. The wait for the order was so long I asked for someone in charge and spoke with a heavy-set gentleman who seemed to be one of the principals. He was not very receptive to my comments even choosing to argue several points rather than thank me for taking the time to point out the problems and short comings of a new business. Management or owners should never choose to escalate a complaint to an argument. I'm really doing you a favor by taking the time to complain (I want you to succeed!)Every customer or guest should be so good to you!!!

###Human: Predict the sentiments for I was looking forward to trying an old concept brought back. Today Saturday the 11th I had the chance. I was very disappointed! Very difficult to park, no drive-thru, no place to sit. I did manage to order but the wait time was over the top. This type of burger is meant to be served very fast, indeed, it's size alone mandates a fast prep time! Fries were no hot and not crisp, soggy and had a spice to them. I ordered a vanilla milk shake which had an off (cheap) flavor, pumped full of air (over-run) and was so thick it could not be drunk thru a straw. The wait for the order was so long I asked for someone in charge and spoke with a heavy-set gentleman who seemed to be one of the principals. He was not very receptive to my comments even choosing to argue several points rather than thank me for taking the time to point out the problems and short comings of a new business. Management or owners should never choose to escalate a complaint to an argument. I'm really doing you a favor by taking the time to complain (I want you to succeed!)Every customer or guest should be so good to you!!! ###Assistant: 0

Okay yes. I am spoiled by White Castle cause I'm originally from Chicago. I did however, keep an open mind when visiting this place and I drove all the way from Henderson for the experience.\n\nNo matter how I tried, I could'nt come up with a reason to come back to this establishment.\n\nThe location is dismal ( in a really dirty gas station ) , no parking, nor drive thru and no indoor seating.\n\nUpon arriving I placed my order and was not given drink cups, and had to get directions on how to get a drink cup from another customer. Food comes in nondescript white and brown paper bags. No logo or anything to indicated where this food is from on any packaging. This should'nt matter though if it is good.\n\nIt was mildly remeniscient of sliders from White Castle but we had one customer in front of us and two behind and still had to wait ten minutes for our food. This made me think that at least it would be fresh. NOPE! Stone cold and dry!\n\nAnyway, so come to find out that there was a man standing about four feet from me the whole time. I thought he was either a loiterer or just an obnoxious patron dressed like a street person. Come to find out he is the owner and he made it his focus to offend all seven people in the place before they left. WOW!\n\nIf you want to be disrespected and sold low standard food go there. Otherwise, wait for the real deal in the future when White Castle opens on the strip.\n\nI really wanted this to be a good experience cause I love sliders, but... Oh well!

###Human: Predict the sentiments for Okay yes. I am spoiled by White Castle cause I'm originally from Chicago. I did however, keep an open mind when visiting this place and I drove all the way from Henderson for the experience.\n\nNo matter how I tried, I could'nt come up with a reason to come back to this establishment.\n\nThe location is dismal ( in a really dirty gas station ) , no parking, nor drive thru and no indoor seating.\n\nUpon arriving I placed my order and was not given drink cups, and had to get directions on how to get a drink cup from another customer. Food comes in nondescript white and brown paper bags. No logo or anything to indicated where this food is from on any packaging. This should'nt matter though if it is good.\n\nIt was mildly remeniscient of sliders from White Castle but we had one customer in front of us and two behind and still had to wait ten minutes for our food. This made me think that at least it would be fresh. NOPE! Stone cold and dry!\n\nAnyway, so come to find out that there was a man standing about four feet from me the whole time. I thought he was either a loiterer or just an obnoxious patron dressed like a street person. Come to find out he is the owner and he made it his focus to offend all seven people in the place before they left. WOW!\n\nIf you want to be disrespected and sold low standard food go there. Otherwise, wait for the real deal in the future when White Castle opens on the strip.\n\nI really wanted this to be a good experience cause I love sliders, but... Oh well! ###Assistant: 0

I didn't have the food - I couldn't get past the \""server\"". The burgers must be made in advance to sit and wait as I couldn't get them without cheese. On top of that - with no other customers in the site, the \""chef\"" had over 20 burgers on the grill. If you want dried up, old food, go here. Otherwise, even burger king will make the burger when you order it.

###Human: Predict the sentiments for I didn't have the food - I couldn't get past the \""server\"". The burgers must be made in advance to sit and wait as I couldn't get them without cheese. On top of that - with no other customers in the site, the \""chef\"" had over 20 burgers on the grill. If you want dried up, old food, go here. Otherwise, even burger king will make the burger when you order it. ###Assistant: 0

I really really was hoping to give this place a great rating, but I am unable to. Whoever says these burgers taste like White Castle, has obviously never had a \""Real White Castle Burger'. Even though they were cooked fresh, they tasted old. The Red Velvet Birthday Cake really gives you the \""Birthday Feeling\"" as it tasted like melted wax candle. Not sure if they use a cream cheese base frosting, but it tasted kinda off. Everyone is different, and you may like it. I for one, will not be going back. Time to bust out the tums. My stomach feels like it is just about to let loose. #gross!!!

###Human: Predict the sentiments for I really really was hoping to give this place a great rating, but I am unable to. Whoever says these burgers taste like White Castle, has obviously never had a \""Real White Castle Burger'. Even though they were cooked fresh, they tasted old. The Red Velvet Birthday Cake really gives you the \""Birthday Feeling\"" as it tasted like melted wax candle. Not sure if they use a cream cheese base frosting, but it tasted kinda off. Everyone is different, and you may like it. I for one, will not be going back. Time to bust out the tums. My stomach feels like it is just about to let loose. #gross!!! ###Assistant: 0

We were so excited to try their burgers so we made the 30 min drive. I was shocked to find out that they were in a dirty gas station. To play it safe I ordered one before I ordered for the whole family. Took a bite and it tasted like a microwaved burger super gross. We ended up driving to in and out totally disappointed...

###Human: Predict the sentiments for We were so excited to try their burgers so we made the 30 min drive. I was shocked to find out that they were in a dirty gas station. To play it safe I ordered one before I ordered for the whole family. Took a bite and it tasted like a microwaved burger super gross. We ended up driving to in and out totally disappointed... ###Assistant: 0

I want to give this place a higher rating because of the fabulous young lady that took our order, but unfortunately the food wasn't that good.\n\nQuickee is located inside the ARCO gas station on the corner of Rancho and Craig. Believe me....this is a prime location for some people watching...if you know what I mean!\n\nThe menu is limited to cheeseburgers, fries, can soda and a \""black and white\"", which is their version of a shake. The cheeseburgers are small, like White Castle. They have onions, pickles, cheese and mustard on them. \n\nFor fast food, I guess they were ok. They don't hold a \""fry\"" to In&Out burgers for sure. The bread got too soggy and the patty was pretty flavorless. The fries came out lukewarm and weren't anything above average in taste.\n\nThe service was great though and we were in and out within 10 minutes. The best thing was the shake. I would go back for one of them, if I got the hankering for a shake again. I wouldn't return to this location after dark, however. :/

###Human: Predict the sentiments for I want to give this place a higher rating because of the fabulous young lady that took our order, but unfortunately the food wasn't that good.\n\nQuickee is located inside the ARCO gas station on the corner of Rancho and Craig. Believe me....this is a prime location for some people watching...if you know what I mean!\n\nThe menu is limited to cheeseburgers, fries, can soda and a \""black and white\"", which is their version of a shake. The cheeseburgers are small, like White Castle. They have onions, pickles, cheese and mustard on them. \n\nFor fast food, I guess they were ok. They don't hold a \""fry\"" to In&Out burgers for sure. The bread got too soggy and the patty was pretty flavorless. The fries came out lukewarm and weren't anything above average in taste.\n\nThe service was great though and we were in and out within 10 minutes. The best thing was the shake. I would go back for one of them, if I got the hankering for a shake again. I wouldn't return to this location after dark, however. :/ ###Assistant: 0

If you plan on purchasing A groupon keep in mind that it does not work for online ordering. also you cannot make changes to any order that uses a Groupon so if you have allergies to anything that comes on the burger probably shouldn't purchase or use the Groupon. Cash only inside the store. Good luck

###Human: Predict the sentiments for If you plan on purchasing A groupon keep in mind that it does not work for online ordering. also you cannot make changes to any order that uses a Groupon so if you have allergies to anything that comes on the burger probably shouldn't purchase or use the Groupon. Cash only inside the store. Good luck ###Assistant: 0

Really not too much of a great comparison to White Castle (even the frozen ones). I give it 2 1/2 stars, although I went opening week so maybe quality assurance is better now.\n\nWas excited to hear we had some White Castle 'competition' coming to town with Quickee Burgers. As a note, there is no actual Quickee Burgers restaurant - to find it you will have to jaunt into the AM/PM on the corner of Craig and Rancho (home of the same strip mall where you can get great Thai food (albeit in a bar)). Quickee Burgers is located inside in a small area. Really only takeout, no real seating anywhere unless they add a few stools eventually. So order, take home, or eat standing up.\n\nFound the Groupon that would feed two folks for $10, but we managed to stretch it for four. Comes with 10 Quickee Burgers with cheese, 2 orders of fries, and 2 milkshakes (we opted for Black & White - combo of vanilla and chocolate). We also picked up a free slice of Red Velvet birthday cake when checking in with Yelp (not sure if that's still available). Order was in quick, but prep was really slow. Granted it was grand opening and folks were still trying to learn how to communicate with each other. After a 15 minute wait, our order was ready to go.\n\nHonestly really disappointed with the quality of Quickee Burgers burgers. They are a tad larger than the ones from White Castle, but damn were they pretty flavorless. Buns were good but on the cold side, would have helped with a warming on the grill. Burgers? Dry as a bone, and lacked so much flavor. Would have been a benefit if they cooked it like White Castle does, poke holes in the burgers so the steam from the grilled onions below moisten and flavor the patty. Easily, our patties were all overcooked and lifeless. I'm really not sure if they even used salt & pepper on them! Condiments were the norm - cheese was some sort of cheddar (although it was bordering on Kraft singles), some onion bits, pickle, mustard & ketchup. But still overall the burger was dry. I ended up adding some mayo to mine to get them back up to par.\n\nFries were OK though. Thin, salty, but not quite cooked enough. All got limp before we got home. Maybe a bit more time in the oil would have made them much better. But the taste was good. Shakes were pretty mediocre. Shakes were too light from having too much air in the mixing machine. Not close to a thick shake at all, but like cheap soft serve. Plus it was cloyingly sweet! Really had an artificial taste to them, probably from their shake mix. Wasn't my favorite. Although it looked super cheesy, the Red Velvet birthday cake was actually pretty good. It's just a plain sheet cake covered in birthday frosting, but the cake itself was moist. \n\nWas a good effort Quickee Burgers. But I think I will stick to waiting until White Castle actually comes to Las Vegas (soon baby, soon). Or I will just opt to buying the frozen ones from my local warehouse store and reheat them in a pan. Unless the quality of your burger improves by a few bounds, I'm not sure I'll be back anytime soon. Taste, I need taste!\n\nTHE QUICK & THE DEAD.

###Human: Predict the sentiments for Really not too much of a great comparison to White Castle (even the frozen ones). I give it 2 1/2 stars, although I went opening week so maybe quality assurance is better now.\n\nWas excited to hear we had some White Castle 'competition' coming to town with Quickee Burgers. As a note, there is no actual Quickee Burgers restaurant - to find it you will have to jaunt into the AM/PM on the corner of Craig and Rancho (home of the same strip mall where you can get great Thai food (albeit in a bar)). Quickee Burgers is located inside in a small area. Really only takeout, no real seating anywhere unless they add a few stools eventually. So order, take home, or eat standing up.\n\nFound the Groupon that would feed two folks for $10, but we managed to stretch it for four. Comes with 10 Quickee Burgers with cheese, 2 orders of fries, and 2 milkshakes (we opted for Black & White - combo of vanilla and chocolate). We also picked up a free slice of Red Velvet birthday cake when checking in with Yelp (not sure if that's still available). Order was in quick, but prep was really slow. Granted it was grand opening and folks were still trying to learn how to communicate with each other. After a 15 minute wait, our order was ready to go.\n\nHonestly really disappointed with the quality of Quickee Burgers burgers. They are a tad larger than the ones from White Castle, but damn were they pretty flavorless. Buns were good but on the cold side, would have helped with a warming on the grill. Burgers? Dry as a bone, and lacked so much flavor. Would have been a benefit if they cooked it like White Castle does, poke holes in the burgers so the steam from the grilled onions below moisten and flavor the patty. Easily, our patties were all overcooked and lifeless. I'm really not sure if they even used salt & pepper on them! Condiments were the norm - cheese was some sort of cheddar (although it was bordering on Kraft singles), some onion bits, pickle, mustard & ketchup. But still overall the burger was dry. I ended up adding some mayo to mine to get them back up to par.\n\nFries were OK though. Thin, salty, but not quite cooked enough. All got limp before we got home. Maybe a bit more time in the oil would have made them much better. But the taste was good. Shakes were pretty mediocre. Shakes were too light from having too much air in the mixing machine. Not close to a thick shake at all, but like cheap soft serve. Plus it was cloyingly sweet! Really had an artificial taste to them, probably from their shake mix. Wasn't my favorite. Although it looked super cheesy, the Red Velvet birthday cake was actually pretty good. It's just a plain sheet cake covered in birthday frosting, but the cake itself was moist. \n\nWas a good effort Quickee Burgers. But I think I will stick to waiting until White Castle actually comes to Las Vegas (soon baby, soon). Or I will just opt to buying the frozen ones from my local warehouse store and reheat them in a pan. Unless the quality of your burger improves by a few bounds, I'm not sure I'll be back anytime soon. Taste, I need taste!\n\nTHE QUICK & THE DEAD. ###Assistant: 0

I went back to give this place another shot because I don't want to just give up on a new business after one mediocre experience. This time I ended up just leaving without buying any food because they've apparently changed their rules and can not make any modifications to the burgers. I'm not sure if the cashier was just being lazy or if that really is the norm now. Please... this is a food establishment, people have food allergies! You won't get very far if you're unwilling to make exceptions.

###Human: Predict the sentiments for I went back to give this place another shot because I don't want to just give up on a new business after one mediocre experience. This time I ended up just leaving without buying any food because they've apparently changed their rules and can not make any modifications to the burgers. I'm not sure if the cashier was just being lazy or if that really is the norm now. Please... this is a food establishment, people have food allergies! You won't get very far if you're unwilling to make exceptions. ###Assistant: 0

Just terrible. Took 2 hours to get my food by then the food was cold and stale. Asked for a discount offered more crappy burgers. This was the worst.

###Human: Predict the sentiments for Just terrible. Took 2 hours to get my food by then the food was cold and stale. Asked for a discount offered more crappy burgers. This was the worst. ###Assistant: 0

Nothing to impressed, but not bad either. Just food. I think more for kids. Its 5 bucks for some small burgers & fries.

###Human: Predict the sentiments for Nothing to impressed, but not bad either. Just food. I think more for kids. Its 5 bucks for some small burgers & fries. ###Assistant: 0

Went there yesterday with couple of friends, stoped the day before but they were already closed. We all ordered the brown bag special -4 burgers, fries and a coke-we added cheese . Everyone enjoyed them. They are white castle style burgers. better than some of the other fastfood burgers in this town. They were cooked fresh, had onion and pickle, perfect for what they are. The shop is located in a gas station, but so what, they have their own little area. A single burger is .69 with cheese .89. Worth a try for a quick burger meal. My only suggestion to them is to stay open late. They would make a great after bar food. I will be going back.

###Human: Predict the sentiments for Went there yesterday with couple of friends, stoped the day before but they were already closed. We all ordered the brown bag special -4 burgers, fries and a coke-we added cheese . Everyone enjoyed them. They are white castle style burgers. better than some of the other fastfood burgers in this town. They were cooked fresh, had onion and pickle, perfect for what they are. The shop is located in a gas station, but so what, they have their own little area. A single burger is .69 with cheese .89. Worth a try for a quick burger meal. My only suggestion to them is to stay open late. They would make a great after bar food. I will be going back. ###Assistant: 1

Dr. Drew is wonderful! I have been seeing him for a while now due to a car accident. At first I could barely move because of the pain but after not very long he got it to be manageable and now whenever the pain flairs up I just call and he adjusts the problematic spots.

###Human: Predict the sentiments for Dr. Drew is wonderful! I have been seeing him for a while now due to a car accident. At first I could barely move because of the pain but after not very long he got it to be manageable and now whenever the pain flairs up I just call and he adjusts the problematic spots. ###Assistant: 1

I've been seeing Dr Drew for over a year now and can't imagine what shape I'd be in without his weekly adjustments. I originally found Dr. Drew through the franchised chain he used to work at. Call me crazy, but I don't think it's good to have more than one person work on your back, so I was always religious about going when I knew he'd be working. \n\nI'm so glad he's at this new location where A) you don't have to worry about the nightmare parking lot of the old place B) you can make an appointment and C) he's able to use additional techniques and offer complimentary therapies (decompression, massage therapy, etc) that weren't available at the other place.\n\nDr Drew's a great doctor and I trust him 100% when it comes to my chronic back and neck pain. He really cares about his patients and will listen to what you need each time. He's also super affordable and flexible with payment; he'll check your insurance benefits for you, has flexible packages (no use it or lose it here!), and you can also use your FSA dollars!

###Human: Predict the sentiments for I've been seeing Dr Drew for over a year now and can't imagine what shape I'd be in without his weekly adjustments. I originally found Dr. Drew through the franchised chain he used to work at. Call me crazy, but I don't think it's good to have more than one person work on your back, so I was always religious about going when I knew he'd be working. \n\nI'm so glad he's at this new location where A) you don't have to worry about the nightmare parking lot of the old place B) you can make an appointment and C) he's able to use additional techniques and offer complimentary therapies (decompression, massage therapy, etc) that weren't available at the other place.\n\nDr Drew's a great doctor and I trust him 100% when it comes to my chronic back and neck pain. He really cares about his patients and will listen to what you need each time. He's also super affordable and flexible with payment; he'll check your insurance benefits for you, has flexible packages (no use it or lose it here!), and you can also use your FSA dollars! ###Assistant: 1

So I was pretty hungry once and came in this fairly new restaurant which was close to me. The cook was pretty nice, and the place was empty, sort of a grey atmosphere. I don't think one is meant to eat in this place - take-out seemed like the way to go.\n\nI wanted to check it out, so I got the Pad See Ew, for $10, which honestly, is very pricey. (literally everything is $10) The taste was decent, but the dish didn't pick up any flavor from the wok. The braised bits of beef were okay though. \n\nThe amount he gave really cheesed me though. If you pay $10, it's fair to assume you should be getting a good amount, but the bowl was half full. I understand why almost no one goes here. Thai Express is literally down the street and 2-3 bucks cheaper, a generous portion and honestly, tastes better - which is pretty sad. They claim to provide an authentic taste, but really, none of that was communicated to me through the dish, and I've been to Thailand.\n\nOverall, if you're a student or not - save your money and just go to the Thai Express if you want something vaguely resembling Pad Sew.

###Human: Predict the sentiments for So I was pretty hungry once and came in this fairly new restaurant which was close to me. The cook was pretty nice, and the place was empty, sort of a grey atmosphere. I don't think one is meant to eat in this place - take-out seemed like the way to go.\n\nI wanted to check it out, so I got the Pad See Ew, for $10, which honestly, is very pricey. (literally everything is $10) The taste was decent, but the dish didn't pick up any flavor from the wok. The braised bits of beef were okay though. \n\nThe amount he gave really cheesed me though. If you pay $10, it's fair to assume you should be getting a good amount, but the bowl was half full. I understand why almost no one goes here. Thai Express is literally down the street and 2-3 bucks cheaper, a generous portion and honestly, tastes better - which is pretty sad. They claim to provide an authentic taste, but really, none of that was communicated to me through the dish, and I've been to Thailand.\n\nOverall, if you're a student or not - save your money and just go to the Thai Express if you want something vaguely resembling Pad Sew. ###Assistant: 0

Outside of a few specific food items, I considered myself pretty adventurous food wise. While my parents did expose me to many different things outside of our French-Canadian customs, it wasn't until I moved downtown for school did I learn to enjoy some more \""obscure\"" (at least from my perspective) food cultures. All of this came to mind when I heard about a new restaurant in St-Henri serving up great Middle Eastern cuisine. This type of cuisine is still a huge blind spot in my food knowledge so I was very hopeful that Sumac could show me the way.\n\nLocated on the main strip of Notre Dame just west of the Atwater Market, Sumac has a very clean and sharp look. They beautifully utilize the brick wall of the old building and compliment it with pure white walls, light hardwood floors and solid wood tables. The ample lighting create a very bright space that creates a warm feel. They have a slight different ordering procedure where you order at the counter and then serve you at your table using number cards. The issue, in the two times I have been, was that because the menu is only on the wall right by the cash, people take a little too long to order as they figure what to order. As such, the lineup at the counter gets long and takes longer than it probably should. The line spills into the seating space which isn't great either for the patrons seating down. Also, there isn't really a good spot for takeout people to wait either. Note that I went on two Friday nights so probably the peak period for this problem. I imagine it is much better the rest of the time - not a big deal, simply a minor observation.\n\nThe menu is one befitting a falafel shop - falafels, chicken shawarma, beef kefta with a assortment of salads, grains, fries, hummus and baba. On my first visit, I decided to start with the hummus fries with hummus, tahini and s'rug. This dish was one of the first things I saw online from Sumac and peaked my interest tremendously. Just wonderful all around - the fries were nicely crispy on the outside and fluffy inside. The combination of the creamy tahini, the spice of the s'rug and the rich hummus worked exceptionally well - I had no knowledge of s'rug prior to this and my limited time with tahini never made me think of this combination. Great starter and a huge portion as well. A must-have for sure!\n\nGiven the size of the fries, I decided to go with a chicken shawarma pita to finish off the meal. When you order a pita at Sumac, it is grilled and filled with hummus, tahina, chopped salad, white & purple cabbage and pickled turnip on top of your meal of choice. First off, the pita bread at Sumac is insanely good. Borderland obscene. Wherever they get them, I need to find out because they have put every other pita bread I've tried to shame. Thick but yet soft and chewy, the pita bread provided a great vessel for the rest of the ingredients. The chicken was nice and juicy and the vegetables fresh and crisp. An excellent pita all around.\n\nI was so enthused by my first visit that I decided to return two weeks later for a quick takeout. In this instance, I broke my own rule and didn't order the fries in order to try some more of the menu. First, I went with the garlic labneh served with bulgarian feta, dukkah, paprika oil, mint and a side of grilled pita bread. A wonderful appetizer that needed a lot more bread than I got! I loved how the labneh and feta mixed together - combining the saltiness and firmer texture of the feta with the yogourt-like creaminess and sour taste of the labneh. The nutty mixture of the dukkah with the fresh mint and spicy paprika oil helped to ease up the heavy richness of the dish. Very nice all around and made for a great snack using the leftovers.\n\nMy main course this second time was the falafel plat served with pita, hummus, tahini, pickled turnip and my choice of two salads. I went with the fried eggplant (with harissa, preserved lemon and coriander) and the Moroccan carrots with currants, cumin and parsley. Enjoyed the carrots although they weren't as spicy as I expected. As for the eggplant, it was okay - something didn't grab me and frankly I'm not sure what. As for the falafels themselves, loved them. Great crunch to the exterior but they still kept a nice moistness inside. Nice depth of flavour as well.\n\nSumac provided me with a wonderful trip into Middle Eastern cuisine which was my hope. My initial visit got me interested enough to head back to try more and my second visit did more of the same. I may lack knowledge in this cuisine but I know enough about great cuisine to know that Sumac does it very well. Some of you may be scared away simply by the type of cuisine but believe me, you would be doing yourselves a grave disservice to ignore the wonderful food coming out of this little shop in St-Henri. You should have time on your side if you change your mind - I suspect Sumac will be a staple in the neighbourhood for some time.\n\nCheers!

###Human: Predict the sentiments for Outside of a few specific food items, I considered myself pretty adventurous food wise. While my parents did expose me to many different things outside of our French-Canadian customs, it wasn't until I moved downtown for school did I learn to enjoy some more \""obscure\"" (at least from my perspective) food cultures. All of this came to mind when I heard about a new restaurant in St-Henri serving up great Middle Eastern cuisine. This type of cuisine is still a huge blind spot in my food knowledge so I was very hopeful that Sumac could show me the way.\n\nLocated on the main strip of Notre Dame just west of the Atwater Market, Sumac has a very clean and sharp look. They beautifully utilize the brick wall of the old building and compliment it with pure white walls, light hardwood floors and solid wood tables. The ample lighting create a very bright space that creates a warm feel. They have a slight different ordering procedure where you order at the counter and then serve you at your table using number cards. The issue, in the two times I have been, was that because the menu is only on the wall right by the cash, people take a little too long to order as they figure what to order. As such, the lineup at the counter gets long and takes longer than it probably should. The line spills into the seating space which isn't great either for the patrons seating down. Also, there isn't really a good spot for takeout people to wait either. Note that I went on two Friday nights so probably the peak period for this problem. I imagine it is much better the rest of the time - not a big deal, simply a minor observation.\n\nThe menu is one befitting a falafel shop - falafels, chicken shawarma, beef kefta with a assortment of salads, grains, fries, hummus and baba. On my first visit, I decided to start with the hummus fries with hummus, tahini and s'rug. This dish was one of the first things I saw online from Sumac and peaked my interest tremendously. Just wonderful all around - the fries were nicely crispy on the outside and fluffy inside. The combination of the creamy tahini, the spice of the s'rug and the rich hummus worked exceptionally well - I had no knowledge of s'rug prior to this and my limited time with tahini never made me think of this combination. Great starter and a huge portion as well. A must-have for sure!\n\nGiven the size of the fries, I decided to go with a chicken shawarma pita to finish off the meal. When you order a pita at Sumac, it is grilled and filled with hummus, tahina, chopped salad, white & purple cabbage and pickled turnip on top of your meal of choice. First off, the pita bread at Sumac is insanely good. Borderland obscene. Wherever they get them, I need to find out because they have put every other pita bread I've tried to shame. Thick but yet soft and chewy, the pita bread provided a great vessel for the rest of the ingredients. The chicken was nice and juicy and the vegetables fresh and crisp. An excellent pita all around.\n\nI was so enthused by my first visit that I decided to return two weeks later for a quick takeout. In this instance, I broke my own rule and didn't order the fries in order to try some more of the menu. First, I went with the garlic labneh served with bulgarian feta, dukkah, paprika oil, mint and a side of grilled pita bread. A wonderful appetizer that needed a lot more bread than I got! I loved how the labneh and feta mixed together - combining the saltiness and firmer texture of the feta with the yogourt-like creaminess and sour taste of the labneh. The nutty mixture of the dukkah with the fresh mint and spicy paprika oil helped to ease up the heavy richness of the dish. Very nice all around and made for a great snack using the leftovers.\n\nMy main course this second time was the falafel plat served with pita, hummus, tahini, pickled turnip and my choice of two salads. I went with the fried eggplant (with harissa, preserved lemon and coriander) and the Moroccan carrots with currants, cumin and parsley. Enjoyed the carrots although they weren't as spicy as I expected. As for the eggplant, it was okay - something didn't grab me and frankly I'm not sure what. As for the falafels themselves, loved them. Great crunch to the exterior but they still kept a nice moistness inside. Nice depth of flavour as well.\n\nSumac provided me with a wonderful trip into Middle Eastern cuisine which was my hope. My initial visit got me interested enough to head back to try more and my second visit did more of the same. I may lack knowledge in this cuisine but I know enough about great cuisine to know that Sumac does it very well. Some of you may be scared away simply by the type of cuisine but believe me, you would be doing yourselves a grave disservice to ignore the wonderful food coming out of this little shop in St-Henri. You should have time on your side if you change your mind - I suspect Sumac will be a staple in the neighbourhood for some time.\n\nCheers! ###Assistant: 1

Great food. I went with my Co workers to try this place for lunch and the service was great! And my spinach wrap was delicious. I loved the fries and omg!! Their fried oreos are out of this world. I'll be coming her more often.

###Human: Predict the sentiments for Great food. I went with my Co workers to try this place for lunch and the service was great! And my spinach wrap was delicious. I loved the fries and omg!! Their fried oreos are out of this world. I'll be coming her more often. ###Assistant: 1

I found this place wandering around lookjng for a new chill slash eat spot and so i stoped bye and they never disapoint and also i new these gus from the swap meen good to see they got ther own place keep up the good work

###Human: Predict the sentiments for I found this place wandering around lookjng for a new chill slash eat spot and so i stoped bye and they never disapoint and also i new these gus from the swap meen good to see they got ther own place keep up the good work ###Assistant: 1

Amazing place! Fried p&b is my favorite! I also really loved the Blt! You can tell the food is made with top quality products! Service was great! They had REAL sweet tea ! To die for! Honestly I I have tried more then one thing and have not been disappointed at all! I will be a retuning customer!! Tell your friends! Also there prices are just so good! You can actually great food for under 10.00!

###Human: Predict the sentiments for Amazing place! Fried p&b is my favorite! I also really loved the Blt! You can tell the food is made with top quality products! Service was great! They had REAL sweet tea ! To die for! Honestly I I have tried more then one thing and have not been disappointed at all! I will be a retuning customer!! Tell your friends! Also there prices are just so good! You can actually great food for under 10.00! ###Assistant: 1

WOW don't have to go to the county fair now to get fair food I found it right here in my own neighborhood. Had the deep-fried Nutella sandwich unbelievably good. Sampled the funnel cake also tasty but those Oreos were a slice of deep-fried heaven. Prices were reasonable. Will be back.

###Human: Predict the sentiments for WOW don't have to go to the county fair now to get fair food I found it right here in my own neighborhood. Had the deep-fried Nutella sandwich unbelievably good. Sampled the funnel cake also tasty but those Oreos were a slice of deep-fried heaven. Prices were reasonable. Will be back. ###Assistant: 1

The Big Tony was delicious!!! Btw the fried pickles are a must. I'm excited to come back and try something different.

###Human: Predict the sentiments for The Big Tony was delicious!!! Btw the fried pickles are a must. I'm excited to come back and try something different. ###Assistant: 1

This food was delicious ... Never tried food like this before and great service.\n- deep fried Oreo\n- best wings\n- fries\n\nThis my third time this week eating here and you will see plenty of me again. \n\nHighly recommended!!

###Human: Predict the sentiments for This food was delicious ... Never tried food like this before and great service.\n- deep fried Oreo\n- best wings\n- fries\n\nThis my third time this week eating here and you will see plenty of me again. \n\nHighly recommended!! ###Assistant: 1

If you like \""Fair Food\"" as in \""food from the county fair\"" (and not \""average\""), well, this is the place for you. \n\nImpossibly light fried pickles! Frito Pies! Chicken Wings!\n\nFried things like Oreos and Peanut Butter and Jelly sandwiches! This stuff is great. It's horrible for you, but it's so well done.\n\nFor me, the true star of the show was the Chicken Fried Steak Sandwich. Look at the photos, this is exactly how it tastes. Anyone who's ever eaten from a Drive In diner in the midwest with some misspelled form of \""Dairy\"" or \""Freeze\"" or an exceedingly close to copyright infringement of Dairy Queen in the name of the joint knows EXACTLY of what I speak. This thing is awesome and messy and perfect.\n\n...now if he only had pork tenderloin sandwiches!

###Human: Predict the sentiments for If you like \""Fair Food\"" as in \""food from the county fair\"" (and not \""average\""), well, this is the place for you. \n\nImpossibly light fried pickles! Frito Pies! Chicken Wings!\n\nFried things like Oreos and Peanut Butter and Jelly sandwiches! This stuff is great. It's horrible for you, but it's so well done.\n\nFor me, the true star of the show was the Chicken Fried Steak Sandwich. Look at the photos, this is exactly how it tastes. Anyone who's ever eaten from a Drive In diner in the midwest with some misspelled form of \""Dairy\"" or \""Freeze\"" or an exceedingly close to copyright infringement of Dairy Queen in the name of the joint knows EXACTLY of what I speak. This thing is awesome and messy and perfect.\n\n...now if he only had pork tenderloin sandwiches! ###Assistant: 1

Duzan , Henderson's newest Mediterranean restaurant right next to Crepe Shack.\n\nI came across this place while pigging out on some crepes next door, the following day I decided to give it a whirl since I noticed there has not been any yelp postings. \n\nThe unique thing about this place was their meats were \"" HALAL\"" or should we say kosher ( Blessed meet) and they also offered Mediterranean tapas, which was rare for a Mediterranean place to have, from what I have experienced.\n\nFor all you Vegans and Vegetarians they have a pretty good selection. I did the Tapas buy 5 get 1 free the tapas were about $2.79 each. \n\nBeing 80% veggies I ordered the Tabbouleh salad ( vegan), Fattoush salad ( vegan), Taziki Sauce, Hummus ( you can choose the flavor you want i chose garlic), Grape leaves ( vegetarian), and I ordered the lamb shawarma.\n\nEverything I ordered was delicious and was very flavorful, I really loved the grape leaves and the tabbouleh salad. The lamb shawarma was okay the meat was a bit dry but still okay. They bake everything fresh at the place, their Baklavas were to die for, It was not to sweet it was perfect! They also offered other middle eastern pastries and breads. Their menu options was great I will definitely go back to try their meat platters next time. \n\nOverall, I had an awesome experience at this place and I look forward to going back!

###Human: Predict the sentiments for Duzan , Henderson's newest Mediterranean restaurant right next to Crepe Shack.\n\nI came across this place while pigging out on some crepes next door, the following day I decided to give it a whirl since I noticed there has not been any yelp postings. \n\nThe unique thing about this place was their meats were \"" HALAL\"" or should we say kosher ( Blessed meet) and they also offered Mediterranean tapas, which was rare for a Mediterranean place to have, from what I have experienced.\n\nFor all you Vegans and Vegetarians they have a pretty good selection. I did the Tapas buy 5 get 1 free the tapas were about $2.79 each. \n\nBeing 80% veggies I ordered the Tabbouleh salad ( vegan), Fattoush salad ( vegan), Taziki Sauce, Hummus ( you can choose the flavor you want i chose garlic), Grape leaves ( vegetarian), and I ordered the lamb shawarma.\n\nEverything I ordered was delicious and was very flavorful, I really loved the grape leaves and the tabbouleh salad. The lamb shawarma was okay the meat was a bit dry but still okay. They bake everything fresh at the place, their Baklavas were to die for, It was not to sweet it was perfect! They also offered other middle eastern pastries and breads. Their menu options was great I will definitely go back to try their meat platters next time. \n\nOverall, I had an awesome experience at this place and I look forward to going back! ###Assistant: 1

My mom and I stumbled upon this new restaurant today. I always love trying Mediterranean places. We had the Chicken Schnitzel, veggie combo dish and kibbeh balls. We also had their baklavah. Baklavah was awesome, their hummus was great too. Will go back so I can try a few other dishes there. The manager/owner Ab was real nice and receptive and helpful.

###Human: Predict the sentiments for My mom and I stumbled upon this new restaurant today. I always love trying Mediterranean places. We had the Chicken Schnitzel, veggie combo dish and kibbeh balls. We also had their baklavah. Baklavah was awesome, their hummus was great too. Will go back so I can try a few other dishes there. The manager/owner Ab was real nice and receptive and helpful. ###Assistant: 1

I came here a few nights ago in search to try out my first Mediterranean restaurant and was glad I did my research. Duzan had opened just a few days earlier and Amer, was extremely friendly. They were scheduled to close at 8pm but stayed open for us to enjoy the quality food and time. Some people even walked in after we left and they stayed open for them. \n\nService: 10\n\nThey treat everyone equally and let each person take their time. \n\nFood: 9\n\nOnly reason it's not a 10 is because I don't know what to compare it to but I'll definitely be back to Duzan. I'd like I try out their original location, Amena Cafe & Bakery.\n\n\nI'm getting hungry... Thank you Amer!

###Human: Predict the sentiments for I came here a few nights ago in search to try out my first Mediterranean restaurant and was glad I did my research. Duzan had opened just a few days earlier and Amer, was extremely friendly. They were scheduled to close at 8pm but stayed open for us to enjoy the quality food and time. Some people even walked in after we left and they stayed open for them. \n\nService: 10\n\nThey treat everyone equally and let each person take their time. \n\nFood: 9\n\nOnly reason it's not a 10 is because I don't know what to compare it to but I'll definitely be back to Duzan. I'd like I try out their original location, Amena Cafe & Bakery.\n\n\nI'm getting hungry... Thank you Amer! ###Assistant: 1

So delete any other Mediterranean book marks off your list in this area, this is the only one you need. As others said this is connected to the amena restaurant on obannan, which I was always sad was so far away. Now I can stop in here for yummy food before my weekly trip to trader Jo's since its on the same parking lot. I got the veggie combo plate and I have to say the falafal was executed even better at this location. The best falafel of my life. Crunchy on the outside, not to dense , moist on the inside, not to greasy, and flavorful. The babganoush is lovely and fresh and Smokey, dolmas have a really rich satisfying flavor. I always love getting the lemonade with mint. They blend in the mint and ice and it's nice and frothy, not to sweet , super refreshing. My boyfriend got a combo and they were so wonderful and replaced the falafel out so he could try all the meat types since he's such a carnivore lol all very moist shwarma meats and flavorful. He even ate all of his salad which never happens. They bake the pita bread fresh so it's always delish, and they also have a case of food to go of many of their items. The desserts are to die for, just the right balance. To often lately I have been given baklavas that have been so dry and lacking in soul, these are perfection, along with one dessert filled with a firm cheese, and another that looks like it has crispy noodly phillo dough. In addition the owners and workers just like at the amen location, are wonderful people. Such great service, and food from the heart. You must support this local business!

###Human: Predict the sentiments for So delete any other Mediterranean book marks off your list in this area, this is the only one you need. As others said this is connected to the amena restaurant on obannan, which I was always sad was so far away. Now I can stop in here for yummy food before my weekly trip to trader Jo's since its on the same parking lot. I got the veggie combo plate and I have to say the falafal was executed even better at this location. The best falafel of my life. Crunchy on the outside, not to dense , moist on the inside, not to greasy, and flavorful. The babganoush is lovely and fresh and Smokey, dolmas have a really rich satisfying flavor. I always love getting the lemonade with mint. They blend in the mint and ice and it's nice and frothy, not to sweet , super refreshing. My boyfriend got a combo and they were so wonderful and replaced the falafel out so he could try all the meat types since he's such a carnivore lol all very moist shwarma meats and flavorful. He even ate all of his salad which never happens. They bake the pita bread fresh so it's always delish, and they also have a case of food to go of many of their items. The desserts are to die for, just the right balance. To often lately I have been given baklavas that have been so dry and lacking in soul, these are perfection, along with one dessert filled with a firm cheese, and another that looks like it has crispy noodly phillo dough. In addition the owners and workers just like at the amen location, are wonderful people. Such great service, and food from the heart. You must support this local business! ###Assistant: 1

I made a Yelp account just for this restaurant.\n\nMy parents and I came in Friday night for dinner. \n\nThe owner was very friendly and helpful with the menu.\n\nI ordered the falafel plate. The falafels were really light and the salad also had a light dressing. Very yummy!\n\nMy mom got the special which was a stuffed bell pepper. She basically licked the plate clean! \n\nMy dad got the shish tauok. I will be ordering this the next time! The chicken was moist and flavorful. So good.\n\nAside from the entrees, we ordered kibbehs, tabbouleh and hummus. The owner gave us some spicy pickles, olives, hot sauce and let us sample the lentils and rice. I need more of that in my life, LoL.\n\nOverall, we had a great dinner and will be back soon!

###Human: Predict the sentiments for I made a Yelp account just for this restaurant.\n\nMy parents and I came in Friday night for dinner. \n\nThe owner was very friendly and helpful with the menu.\n\nI ordered the falafel plate. The falafels were really light and the salad also had a light dressing. Very yummy!\n\nMy mom got the special which was a stuffed bell pepper. She basically licked the plate clean! \n\nMy dad got the shish tauok. I will be ordering this the next time! The chicken was moist and flavorful. So good.\n\nAside from the entrees, we ordered kibbehs, tabbouleh and hummus. The owner gave us some spicy pickles, olives, hot sauce and let us sample the lentils and rice. I need more of that in my life, LoL.\n\nOverall, we had a great dinner and will be back soon! ###Assistant: 1

This restaurant is so customer-oriented..I'm amazed with the service and the warm welcome of Ab & Amir. I ordered the Shish Taouk (skewer chicken) and it was very delicious. Make sure to order the grape leaves warm, they're divine! All the different dishes, sides, and even the drinks are freshly made. Definitely give their fresh lemonade with mint a try, it won't disappoint. Ab was very kind and gave us complimentary hot tea and a taste of their baklava. Overall, very, very pleased with everything from this restaurant, I will be coming back for sure!

###Human: Predict the sentiments for This restaurant is so customer-oriented..I'm amazed with the service and the warm welcome of Ab & Amir. I ordered the Shish Taouk (skewer chicken) and it was very delicious. Make sure to order the grape leaves warm, they're divine! All the different dishes, sides, and even the drinks are freshly made. Definitely give their fresh lemonade with mint a try, it won't disappoint. Ab was very kind and gave us complimentary hot tea and a taste of their baklava. Overall, very, very pleased with everything from this restaurant, I will be coming back for sure! ###Assistant: 1

Yum! They have a lot of vegan and vegetarian options. The staff are very helpful and the service is great. Loved their falafel and lentil soup. I'll definitely be back!

###Human: Predict the sentiments for Yum! They have a lot of vegan and vegetarian options. The staff are very helpful and the service is great. Loved their falafel and lentil soup. I'll definitely be back! ###Assistant: 1

Food was outstanding and the staff was very friendly. Homemade pita bread and a Mediterranean style lemonade made for a delicious lunch.

###Human: Predict the sentiments for Food was outstanding and the staff was very friendly. Homemade pita bread and a Mediterranean style lemonade made for a delicious lunch. ###Assistant: 1

I did not care for this place at all not because of the atmosphere which was good, but the food was terrible and over complicated. I ordered the gyro and instead of putting even a light portion of meat on it they literally took every kind of vegetable, herb, pickel you name it and threw it in a pita. I left with confused taste buds and paid a higher price than most other Mediterranean grills in the area.

###Human: Predict the sentiments for I did not care for this place at all not because of the atmosphere which was good, but the food was terrible and over complicated. I ordered the gyro and instead of putting even a light portion of meat on it they literally took every kind of vegetable, herb, pickel you name it and threw it in a pita. I left with confused taste buds and paid a higher price than most other Mediterranean grills in the area. ###Assistant: 0

Everything I had was good, but what makes this place a 5 star was the owner. He was very nice and gave us a small sample of soup and dessert to try since it was our first time. I love family run joints like this, especially when the owner is highly involved in daily operations. I plan to return.

###Human: Predict the sentiments for Everything I had was good, but what makes this place a 5 star was the owner. He was very nice and gave us a small sample of soup and dessert to try since it was our first time. I love family run joints like this, especially when the owner is highly involved in daily operations. I plan to return. ###Assistant: 1

This little gem opened up a few month ago and it is run by the same people that have owned the Amena Cafe on Sahara near O'Bannon St. We started with the hummus \""tapas\"" (their tapas are not the Spanish variety of small servings of various culinary concoctions but dippings for pita bread which can be ordered as whole wheat or regular). The pita was nice and warm and the hummus rich and flavorful. The Open Face Eggplant was huge mound of food with many different tastes and could have used a touch more tahini (on the side would have been better) but was freshly made and very good. There was more than enough for two meals. I had never had Shawarma before so I order the chicken and beef in the Combo Special. The chicken was spicy and the \""Halal\"" beef was tender and spiced perfectly. The only thing one might want to know is that if you are not into spicy foods tell the staff and the chef will back off on the spices. This is important if you have children or people who don't normally eat spicy foods. If this is not a concern then have at their offers freely. The dessert was magnificent...an order of Bakalava was heavenly and the Kunaffe with goat cheese was out-of-this world!! We had more than enough to take home for another meal. The decor needs work to give this place a more intimate atmosphere as it was a pizza joint for many years but don't let that stop you from going in. The chairs are not the standard plastic or wood bottoms and it wouldn't take much to get this place a little more elegant. In the meantime go and see Amer and get a taste sensation fix...tell him Nick sent you!

###Human: Predict the sentiments for This little gem opened up a few month ago and it is run by the same people that have owned the Amena Cafe on Sahara near O'Bannon St. We started with the hummus \""tapas\"" (their tapas are not the Spanish variety of small servings of various culinary concoctions but dippings for pita bread which can be ordered as whole wheat or regular). The pita was nice and warm and the hummus rich and flavorful. The Open Face Eggplant was huge mound of food with many different tastes and could have used a touch more tahini (on the side would have been better) but was freshly made and very good. There was more than enough for two meals. I had never had Shawarma before so I order the chicken and beef in the Combo Special. The chicken was spicy and the \""Halal\"" beef was tender and spiced perfectly. The only thing one might want to know is that if you are not into spicy foods tell the staff and the chef will back off on the spices. This is important if you have children or people who don't normally eat spicy foods. If this is not a concern then have at their offers freely. The dessert was magnificent...an order of Bakalava was heavenly and the Kunaffe with goat cheese was out-of-this world!! We had more than enough to take home for another meal. The decor needs work to give this place a more intimate atmosphere as it was a pizza joint for many years but don't let that stop you from going in. The chairs are not the standard plastic or wood bottoms and it wouldn't take much to get this place a little more elegant. In the meantime go and see Amer and get a taste sensation fix...tell him Nick sent you! ###Assistant: 1

Wow! This restaurant is absolutely incredible! I came in on a Thursday night and it wasn't super packed, Senator Harry Reid had just came in with his wife to eat. One of the owners was so amazing and I had some of the best service. I split the Combo Special and the food was so good, but did have a lot of food. We got complimentary drinks and dessert on the house and THE PITA BREAD WAS UNBELIEVABLE! It's house made and cannot be missed. Definitely coming back for more!!!

###Human: Predict the sentiments for Wow! This restaurant is absolutely incredible! I came in on a Thursday night and it wasn't super packed, Senator Harry Reid had just came in with his wife to eat. One of the owners was so amazing and I had some of the best service. I split the Combo Special and the food was so good, but did have a lot of food. We got complimentary drinks and dessert on the house and THE PITA BREAD WAS UNBELIEVABLE! It's house made and cannot be missed. Definitely coming back for more!!! ###Assistant: 1

Very disappointed , found hair in my burger .. There boneless wings was nasty , the sauce was so thick and caked on like frosting .... I would never return back . I wouldn't give any stars but I had no choice too .

###Human: Predict the sentiments for Very disappointed , found hair in my burger .. There boneless wings was nasty , the sauce was so thick and caked on like frosting .... I would never return back . I wouldn't give any stars but I had no choice too . ###Assistant: 0

I came into this place at 1pm and there was one man sitting waiting for his food. I ordered a California Burger and an order of zucchini. I sat down and waited for my to go order. Six other people came in after me and received their food BEFORE me. I finally at 1:20pm got up and asked about my food taking so long and the lady at the counter (who lacks customer service skills) told me that my food took so long because of what I got. I saw people get chicken wings, hamburgers, etc while I was waiting. I think that was just an excuse because maybe they forgot my order?\n\nFinally got back to work with my food and my zucchini was burned and gross. I have a feeling that the person who left them a good comment....works there because this place is terrible. Food isn't good, customer service needs lots of work. I won't be back.

###Human: Predict the sentiments for I came into this place at 1pm and there was one man sitting waiting for his food. I ordered a California Burger and an order of zucchini. I sat down and waited for my to go order. Six other people came in after me and received their food BEFORE me. I finally at 1:20pm got up and asked about my food taking so long and the lady at the counter (who lacks customer service skills) told me that my food took so long because of what I got. I saw people get chicken wings, hamburgers, etc while I was waiting. I think that was just an excuse because maybe they forgot my order?\n\nFinally got back to work with my food and my zucchini was burned and gross. I have a feeling that the person who left them a good comment....works there because this place is terrible. Food isn't good, customer service needs lots of work. I won't be back. ###Assistant: 0

Can I give less than 1 star?\nThe worst service you can possibly imagine from the bar staff. \nPoor ventilation and an all around miserable time. \nThe few people, an I mean few, who actually seem to care about there jobs are highly overshadowed by the majority of people working there that play a favorite or two and let you wait 30 minutes for a drink!\nStay away if you actually want to have a drink.

###Human: Predict the sentiments for Can I give less than 1 star?\nThe worst service you can possibly imagine from the bar staff. \nPoor ventilation and an all around miserable time. \nThe few people, an I mean few, who actually seem to care about there jobs are highly overshadowed by the majority of people working there that play a favorite or two and let you wait 30 minutes for a drink!\nStay away if you actually want to have a drink. ###Assistant: 0

This place is terrible! Extremely poor service. Poor ventilation. Dirty tables everywhere! Obviously understaffed and the bartender was the worst I've ever had. She couldn't make a Manhattan and told my Irish father-in-law that the Guiness was \""from Las Vegas.\"" It took forever to get our food, which was not up to PT's standards. Kavanaugh's went downhill towards the end, but even at its worst, it was way better than Sean Patrick's! I paid $8 for a cup of watery potato soup...and the potatoes were still crunchy. A drunk foul-mouthed woman also made the experience miserable. This place needs some serious help if they want to stay in business. I know they won't be seeing us again!

###Human: Predict the sentiments for This place is terrible! Extremely poor service. Poor ventilation. Dirty tables everywhere! Obviously understaffed and the bartender was the worst I've ever had. She couldn't make a Manhattan and told my Irish father-in-law that the Guiness was \""from Las Vegas.\"" It took forever to get our food, which was not up to PT's standards. Kavanaugh's went downhill towards the end, but even at its worst, it was way better than Sean Patrick's! I paid $8 for a cup of watery potato soup...and the potatoes were still crunchy. A drunk foul-mouthed woman also made the experience miserable. This place needs some serious help if they want to stay in business. I know they won't be seeing us again! ###Assistant: 0

What bartender tells a paying customer what he/she should and shouldn't drink without me asking. Then when I order a drink and he doesn't approve it. he won't get it for you and let you set there.

###Human: Predict the sentiments for What bartender tells a paying customer what he/she should and shouldn't drink without me asking. Then when I order a drink and he doesn't approve it. he won't get it for you and let you set there. ###Assistant: 0

First time here since becoming Sean Patrick's. An \""Irish\"" bar playing country music. Don't expect to get served quickly unless you're at the bar gambling. Won't be back.

###Human: Predict the sentiments for First time here since becoming Sean Patrick's. An \""Irish\"" bar playing country music. Don't expect to get served quickly unless you're at the bar gambling. Won't be back. ###Assistant: 0

Ever since the place changed to Sean Patricks we have had nothing but great experiences. The foods great especially the wings, Jessica and the other bartenders are attentive and quick. Love coming here.

###Human: Predict the sentiments for Ever since the place changed to Sean Patricks we have had nothing but great experiences. The foods great especially the wings, Jessica and the other bartenders are attentive and quick. Love coming here. ###Assistant: 1

Stopped in to watch some football. It was so cold it was terribly uncomfortable to sit there. We ordered food so no choice but to wait for it. The fry bucket was ok (how can you mess up fries). The quesadilla was super bland. The guacamole was horrible. The worst part was their gambling criteria. Me and my husband both put in $20. Then I put in an additional $20. Only 1 comped beer ..., WHAT!?? Really ?!?!? I will NEVER gamble there again. What the hell is \""handle\""?

###Human: Predict the sentiments for Stopped in to watch some football. It was so cold it was terribly uncomfortable to sit there. We ordered food so no choice but to wait for it. The fry bucket was ok (how can you mess up fries). The quesadilla was super bland. The guacamole was horrible. The worst part was their gambling criteria. Me and my husband both put in $20. Then I put in an additional $20. Only 1 comped beer ..., WHAT!?? Really ?!?!? I will NEVER gamble there again. What the hell is \""handle\""? ###Assistant: 0

I ate here for the first time last week with a gift certificate I won from the radio. I found out that it used to be Kavanaugh's, but it is now part of the same chain as PT's and Sierra Gold. The menu was pretty similar if not identical to that of PT's and Sierra Gold.\n\nI had the buffalo medium chicken wings, and I'd have to give it 2 thumbs up! The wings were super tasty and juicy! They were not dripping with sauce and instead were a little crispy which I absolutely LOVED. I was craving the wings days later and went to PT's and ordered it, thinking it was the same - and it was not! I will definitely go back to Sean Patrick's again just for the wings!

###Human: Predict the sentiments for I ate here for the first time last week with a gift certificate I won from the radio. I found out that it used to be Kavanaugh's, but it is now part of the same chain as PT's and Sierra Gold. The menu was pretty similar if not identical to that of PT's and Sierra Gold.\n\nI had the buffalo medium chicken wings, and I'd have to give it 2 thumbs up! The wings were super tasty and juicy! They were not dripping with sauce and instead were a little crispy which I absolutely LOVED. I was craving the wings days later and went to PT's and ordered it, thinking it was the same - and it was not! I will definitely go back to Sean Patrick's again just for the wings! ###Assistant: 1

Food horrid, service was ok.\n\nEven though it was comped from my play at PT's I wouldn't eat here again.\n\nI was told that they make everything, yeah right out of a can it was horrible and for 9.00 you can get something out of a can for $0.50 that would taste better at Smith's just down the street.\n\nOh well lesson learned.

###Human: Predict the sentiments for Food horrid, service was ok.\n\nEven though it was comped from my play at PT's I wouldn't eat here again.\n\nI was told that they make everything, yeah right out of a can it was horrible and for 9.00 you can get something out of a can for $0.50 that would taste better at Smith's just down the street.\n\nOh well lesson learned. ###Assistant: 0

New store,laid out very nice,friendly people.But like they say one bad apple.My bad apple was Blake (customer service ctr)who went out of his way to be a jerk!! My disabled son and I had just spent 150.00 and were heading to the car when my son remembered he was out of cigarettes,so I told him to go back and get them while I load the groceries.Well even though he is 35 he had forgot his ID and BLAKE wouldn't sell them to him.So I go back inside to get them and explained to BLAKE that Mike was 35 and to please give me the cigs as I am 60 and have my ID.BLAKE refused saying \""now that I know you are buying for him I won't sell to you\"".So I had him call a Mgr over who told BLAKE to sell me the cigs and BLAKE still refused.This was insane and senseless and ruined my experence.I explained to BLAKE that he was just being an ass but he seemed to disagree.So my advise is if you go to the Customer Service Ctr avoid BLAKE as he is an egotistical jerk.

###Human: Predict the sentiments for New store,laid out very nice,friendly people.But like they say one bad apple.My bad apple was Blake (customer service ctr)who went out of his way to be a jerk!! My disabled son and I had just spent 150.00 and were heading to the car when my son remembered he was out of cigarettes,so I told him to go back and get them while I load the groceries.Well even though he is 35 he had forgot his ID and BLAKE wouldn't sell them to him.So I go back inside to get them and explained to BLAKE that Mike was 35 and to please give me the cigs as I am 60 and have my ID.BLAKE refused saying \""now that I know you are buying for him I won't sell to you\"".So I had him call a Mgr over who told BLAKE to sell me the cigs and BLAKE still refused.This was insane and senseless and ruined my experence.I explained to BLAKE that he was just being an ass but he seemed to disagree.So my advise is if you go to the Customer Service Ctr avoid BLAKE as he is an egotistical jerk. ###Assistant: 0

3 baggers congregating around check out, only one bagging. Talking amongst themselves about the lack of cashiers. Ignoring us completely till it was time to pay. Manager stood close by and said nothing.

###Human: Predict the sentiments for 3 baggers congregating around check out, only one bagging. Talking amongst themselves about the lack of cashiers. Ignoring us completely till it was time to pay. Manager stood close by and said nothing. ###Assistant: 0

It's about time the west side finally got a restaurant worth going to for breakfast, lunch and dinner. Great staff, great food, great bar. This place has a bright future for sure!!!!

###Human: Predict the sentiments for It's about time the west side finally got a restaurant worth going to for breakfast, lunch and dinner. Great staff, great food, great bar. This place has a bright future for sure!!!! ###Assistant: 1

I get that the restaurant is new, but I walked in at 7:28 AM for breakfast. Saw several customers seated and waiting for a server or food or something. Waited to be seated. Waited. Got a couple smiles from seated customers who were sharing my experience. Waited a bit more. Not an employee in sight. Walked out at 7:38.\n\nI'll probably give them another chance. But not this week.

###Human: Predict the sentiments for I get that the restaurant is new, but I walked in at 7:28 AM for breakfast. Saw several customers seated and waiting for a server or food or something. Waited to be seated. Waited. Got a couple smiles from seated customers who were sharing my experience. Waited a bit more. Not an employee in sight. Walked out at 7:38.\n\nI'll probably give them another chance. But not this week. ###Assistant: 0

I have eaten here 4 times--2 lunches, 1 dinner and 1 breakfast. I have had the pulled pork (excellent flavor), the AZ burger (wonderful with a touch of spice from the green chilis), the pork shanks with marmalade sauce (out of this world) and huevos benedictos with chorizo and chipotile cream sauce (excellent with a nice back bite of spice). The service has been great everytime. I am so glad this place opened in Goodyear.

###Human: Predict the sentiments for I have eaten here 4 times--2 lunches, 1 dinner and 1 breakfast. I have had the pulled pork (excellent flavor), the AZ burger (wonderful with a touch of spice from the green chilis), the pork shanks with marmalade sauce (out of this world) and huevos benedictos with chorizo and chipotile cream sauce (excellent with a nice back bite of spice). The service has been great everytime. I am so glad this place opened in Goodyear. ###Assistant: 1

Good food and good happy hour menu and prices. If you are a party of 5 or more you are gonna wait a very long time to be seated. We also waited a long time for our food.

###Human: Predict the sentiments for Good food and good happy hour menu and prices. If you are a party of 5 or more you are gonna wait a very long time to be seated. We also waited a long time for our food. ###Assistant: 0

Had a great time last Thursday! Very nice service & manager made a point of coming over and checking in. Great food - the ribs were wonderful! Thank you.

###Human: Predict the sentiments for Had a great time last Thursday! Very nice service & manager made a point of coming over and checking in. Great food - the ribs were wonderful! Thank you. ###Assistant: 1