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stringlengths
13
409
inputs
dict
prediction
listlengths
2
2
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stringclasses
1 value
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sequencelengths
1
1
annotation_agent
null
vectors
null
multi_label
bool
1 class
explanation
null
id
stringlengths
36
36
metadata
dict
status
stringclasses
1 value
event_timestamp
timestamp[us]
metrics
null
Help! I fear that my card was stolen,
{ "text": "Help! I fear that my card was stolen," }
[ { "label": "NEGATIVE", "score": 0.9985331296920776 }, { "label": "POSITIVE", "score": 0.0014668802032247186 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
b6db401e-1868-44f2-839a-bc50e8c6eb54
{ "category": 41 }
Validated
2024-07-10T18:59:24.785341
null
Why would my card payment be reverted?
{ "text": "Why would my card payment be reverted?" }
[ { "label": "NEGATIVE", "score": 0.9983287453651428 }, { "label": "POSITIVE", "score": 0.0016712204087525606 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
d1cc0f68-bfd6-4050-871b-72b4bb09a9b0
{ "category": 53 }
Validated
2024-07-10T18:59:24.785711
null
How do I top up using my Apple Watch?
{ "text": "How do I top up using my Apple Watch?" }
[ { "label": "NEGATIVE", "score": 0.9922601580619812 }, { "label": "POSITIVE", "score": 0.00773982098326087 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
94b42c5e-87e0-42b5-8d41-4d826d108f08
{ "category": 2 }
Validated
2024-07-10T18:59:24.786084
null
Why was an extra charge added when I used my card?
{ "text": "Why was an extra charge added when I used my card?" }
[ { "label": "NEGATIVE", "score": 0.9980363249778748 }, { "label": "POSITIVE", "score": 0.001963744405657053 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
1aa6d31f-e30c-4a66-9848-0d816b7986d1
{ "category": 15 }
Validated
2024-07-10T18:59:24.786419
null
How can I reset my PIN?
{ "text": "How can I reset my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9992696642875671 }, { "label": "POSITIVE", "score": 0.0007303763413801789 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
c56e21db-1ea4-441a-9825-15424fb37985
{ "category": 21 }
Validated
2024-07-10T18:59:24.786822
null
My card gets rejected when I try to use it
{ "text": "My card gets rejected when I try to use it" }
[ { "label": "NEGATIVE", "score": 0.9996045231819153 }, { "label": "POSITIVE", "score": 0.00039554244722239673 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
f0d320a7-98eb-4bad-be29-ee17c0bd82ff
{ "category": 14 }
Validated
2024-07-10T18:59:24.787174
null
My top up is not working
{ "text": "My top up is not working" }
[ { "label": "NEGATIVE", "score": 0.9996583461761475 }, { "label": "POSITIVE", "score": 0.0003416184335947037 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
dbec7b09-3d18-4090-b2ac-16f278a3e29f
{ "category": 59 }
Validated
2024-07-10T18:59:24.787547
null
Tell me why I need top-up to be verified?
{ "text": "Tell me why I need top-up to be verified?" }
[ { "label": "NEGATIVE", "score": 0.9993483424186707 }, { "label": "POSITIVE", "score": 0.0006516954163089395 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
72aeafa5-773a-4f41-b607-52d918cdf744
{ "category": 71 }
Validated
2024-07-10T18:59:24.787921
null
I can't remember my passcode.
{ "text": "I can't remember my passcode." }
[ { "label": "NEGATIVE", "score": 0.9992098808288574 }, { "label": "POSITIVE", "score": 0.000790061370935291 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
dc2b5ecc-b21e-497f-a83f-97aaa4a9d2fa
{ "category": 44 }
Validated
2024-07-10T18:59:24.788299
null
Why would I need a disposable card?
{ "text": "Why would I need a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9994774460792542 }, { "label": "POSITIVE", "score": 0.000522567133884877 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
31abf1f8-fbf6-4f7b-b66a-98fb4fc41335
{ "category": 37 }
Validated
2024-07-10T18:59:24.788683
null
Can you assist on apple watch top ups?
{ "text": "Can you assist on apple watch top ups?" }
[ { "label": "NEGATIVE", "score": 0.408033549785614 }, { "label": "POSITIVE", "score": 0.5919665098190308 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
ee4725c3-a0fc-4adc-8c7a-48529239a0f0
{ "category": 2 }
Validated
2024-07-10T18:59:24.789050
null
I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently.
{ "text": "I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently." }
[ { "label": "NEGATIVE", "score": 0.990679919719696 }, { "label": "POSITIVE", "score": 0.009320084936916828 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
51533772-e5ec-4142-af19-88f320c4a1b0
{ "category": 31 }
Validated
2024-07-10T18:59:24.789404
null
Why is the exchange rate on my card wrong?
{ "text": "Why is the exchange rate on my card wrong?" }
[ { "label": "NEGATIVE", "score": 0.9995371103286743 }, { "label": "POSITIVE", "score": 0.00046295099309645593 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
eb4f31ff-87c6-47fc-9ee4-9c9fe45679ba
{ "category": 17 }
Validated
2024-07-10T18:59:24.789764
null
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.
{ "text": "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money." }
[ { "label": "NEGATIVE", "score": 0.9988666772842407 }, { "label": "POSITIVE", "score": 0.0011333790607750416 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
ac6c41b0-6976-4207-9ef8-2e006269d5c3
{ "category": 20 }
Validated
2024-07-10T18:59:24.790134
null
I received a returned payment that I made.
{ "text": "I received a returned payment that I made." }
[ { "label": "NEGATIVE", "score": 0.9711962938308716 }, { "label": "POSITIVE", "score": 0.028803715482354164 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
5eb453a0-6cb6-4767-9ade-8ee618e4970e
{ "category": 53 }
Validated
2024-07-10T18:59:24.790502
null
My transfer was declined. What might the reason be?
{ "text": "My transfer was declined. What might the reason be?" }
[ { "label": "NEGATIVE", "score": 0.9985935091972351 }, { "label": "POSITIVE", "score": 0.0014064781134948134 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
834625e6-2e67-47ba-af84-281db2d7278a
{ "category": 27 }
Validated
2024-07-10T18:59:24.790884
null
I need to find out where the card is that I ordered.
{ "text": "I need to find out where the card is that I ordered." }
[ { "label": "NEGATIVE", "score": 0.9991746544837952 }, { "label": "POSITIVE", "score": 0.0008253715350292623 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
051df115-9dbe-4805-82a2-693429835888
{ "category": 11 }
Validated
2024-07-10T18:59:24.791253
null
Seems like my transfer was declined how come?
{ "text": "Seems like my transfer was declined how come?" }
[ { "label": "NEGATIVE", "score": 0.9994369149208069 }, { "label": "POSITIVE", "score": 0.0005630537634715438 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
e1b2720c-889a-4389-a623-8e3a8aa099bf
{ "category": 27 }
Validated
2024-07-10T18:59:24.791613
null
Is it possible to get a refund?
{ "text": "Is it possible to get a refund?" }
[ { "label": "NEGATIVE", "score": 0.9982591271400452 }, { "label": "POSITIVE", "score": 0.0017408700659871101 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
d1fe5bf6-28af-4460-b219-bccbe5fb27e4
{ "category": 52 }
Validated
2024-07-10T18:59:24.792076
null
Why isn't a refund showing on my statement?
{ "text": "Why isn't a refund showing on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9987830519676208 }, { "label": "POSITIVE", "score": 0.0012169861001893878 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
7f984d03-5a81-4bc7-80c2-9cb3b8b2a5db
{ "category": 51 }
Validated
2024-07-10T18:59:24.792447
null
Is there a charge for transfers?
{ "text": "Is there a charge for transfers?" }
[ { "label": "NEGATIVE", "score": 0.9980073571205139 }, { "label": "POSITIVE", "score": 0.0019926498644053936 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
364b284c-41e3-493c-a546-14073680b8c1
{ "category": 56 }
Validated
2024-07-10T18:59:24.792867
null
Why won't the machine accept my card anymore?
{ "text": "Why won't the machine accept my card anymore?" }
[ { "label": "NEGATIVE", "score": 0.9987753033638 }, { "label": "POSITIVE", "score": 0.0012247114209458232 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
a87161fd-4fff-4167-b6c4-4590608be39c
{ "category": 14 }
Validated
2024-07-10T18:59:24.793215
null
Can someone help with my passcode?
{ "text": "Can someone help with my passcode?" }
[ { "label": "NEGATIVE", "score": 0.9988147020339966 }, { "label": "POSITIVE", "score": 0.0011852808529511094 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
242bdf2d-2bb5-424b-a50f-d87716f24c6d
{ "category": 44 }
Validated
2024-07-10T18:59:24.793555
null
I think my card payment has been reverted
{ "text": "I think my card payment has been reverted" }
[ { "label": "NEGATIVE", "score": 0.9994878768920898 }, { "label": "POSITIVE", "score": 0.0005120426067151129 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
010d6830-7264-472d-b18e-ac2b84b40b40
{ "category": 53 }
Validated
2024-07-10T18:59:24.793908
null
I would like some more physical cards, what is my limit?
{ "text": "I would like some more physical cards, what is my limit?" }
[ { "label": "NEGATIVE", "score": 0.9940093755722046 }, { "label": "POSITIVE", "score": 0.005990657024085522 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
3505a4a4-f8ac-4cfe-8087-01e661add425
{ "category": 39 }
Validated
2024-07-10T18:59:24.794425
null
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?
{ "text": "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?" }
[ { "label": "NEGATIVE", "score": 0.9996198415756226 }, { "label": "POSITIVE", "score": 0.00038012396544218063 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
029f9a63-480b-40c4-86fc-ff28be475ebc
{ "category": 15 }
Validated
2024-07-10T18:59:24.794845
null
What is with the need to have all my ID information?
{ "text": "What is with the need to have all my ID information?" }
[ { "label": "NEGATIVE", "score": 0.9995328187942505 }, { "label": "POSITIVE", "score": 0.00046715300413779914 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
2ab8dc52-d999-4eea-aa0a-63d538c7f287
{ "category": 74 }
Validated
2024-07-10T18:59:24.795191
null
Give me a refund
{ "text": "Give me a refund" }
[ { "label": "NEGATIVE", "score": 0.9835544228553772 }, { "label": "POSITIVE", "score": 0.01644560880959034 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
d5d74357-e322-42da-9ea0-28481b895ead
{ "category": 52 }
Validated
2024-07-10T18:59:24.795548
null
I can't be sure, but I think that someone may be using my card.
{ "text": "I can't be sure, but I think that someone may be using my card." }
[ { "label": "NEGATIVE", "score": 0.9983208775520325 }, { "label": "POSITIVE", "score": 0.0016791431698948145 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
a601f765-9a90-4e8b-8fe5-0200c0c4df65
{ "category": 22 }
Validated
2024-07-10T18:59:24.795908
null
How do I verify my new card?
{ "text": "How do I verify my new card?" }
[ { "label": "NEGATIVE", "score": 0.9979910850524902 }, { "label": "POSITIVE", "score": 0.0020089668687433004 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
e2c8e93f-0037-4434-8bc1-f95bf76d10d4
{ "category": 0 }
Validated
2024-07-10T18:59:24.796267
null
How do I change to AUD from GBP?
{ "text": "How do I change to AUD from GBP?" }
[ { "label": "NEGATIVE", "score": 0.9988886713981628 }, { "label": "POSITIVE", "score": 0.0011114024091511965 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
ae018626-a0bd-4c05-99fe-55c995a3db15
{ "category": 33 }
Validated
2024-07-10T18:59:24.796623
null
Where do i find my PIN?
{ "text": "Where do i find my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9986398816108704 }, { "label": "POSITIVE", "score": 0.0013601253740489483 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
6db86d46-a4fe-413a-9f72-b092da0f16c3
{ "category": 38 }
Validated
2024-07-10T18:59:24.796966
null
Can someone in the US have a card?
{ "text": "Can someone in the US have a card?" }
[ { "label": "NEGATIVE", "score": 0.9981671571731567 }, { "label": "POSITIVE", "score": 0.0018327815923839808 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
af6c2c71-d81b-4ab3-b656-6ccbb2ede05c
{ "category": 24 }
Validated
2024-07-10T18:59:24.797309
null
What payment methods are used to top up?
{ "text": "What payment methods are used to top up?" }
[ { "label": "NEGATIVE", "score": 0.9979085922241211 }, { "label": "POSITIVE", "score": 0.0020913968328386545 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
86515a21-c6fb-431f-9c49-b8240f0c9433
{ "category": 54 }
Validated
2024-07-10T18:59:24.797693
null
Card payment is still pending, why is that the case?
{ "text": "Card payment is still pending, why is that the case?" }
[ { "label": "NEGATIVE", "score": 0.9948447942733765 }, { "label": "POSITIVE", "score": 0.0051552001386880875 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
76f4a366-3b7a-4d7a-b3b4-bb472146612e
{ "category": 45 }
Validated
2024-07-10T18:59:24.798090
null
Does it cost to add money to my card?
{ "text": "Does it cost to add money to my card?" }
[ { "label": "NEGATIVE", "score": 0.9984850287437439 }, { "label": "POSITIVE", "score": 0.0015150035033002496 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
da8ea288-fbdf-4410-b73e-923ff387598b
{ "category": 57 }
Validated
2024-07-10T18:59:24.798462
null
My money transfer hasn't appeared yet.
{ "text": "My money transfer hasn't appeared yet." }
[ { "label": "NEGATIVE", "score": 0.997550904750824 }, { "label": "POSITIVE", "score": 0.0024491071235388517 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
e8921794-daea-45ce-91e2-d39a037cbc81
{ "category": 48 }
Validated
2024-07-10T18:59:24.798890
null
I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?
{ "text": "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?" }
[ { "label": "NEGATIVE", "score": 0.9984233379364014 }, { "label": "POSITIVE", "score": 0.0015766855794936419 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
fda65524-ed99-4513-8012-20fad095382d
{ "category": 17 }
Validated
2024-07-10T18:59:24.799392
null
What is the limit on disposable cards?
{ "text": "What is the limit on disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9978446960449219 }, { "label": "POSITIVE", "score": 0.002155299996957183 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
ce2c7c2f-a4f0-4ce7-9a10-12beb16e328c
{ "category": 29 }
Validated
2024-07-10T18:59:24.799836
null
What's wrong with my card? The clerk at the grocery store said it was declined.
{ "text": "What's wrong with my card? The clerk at the grocery store said it was declined." }
[ { "label": "NEGATIVE", "score": 0.9996336698532104 }, { "label": "POSITIVE", "score": 0.0003663605311885476 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
1d155454-e166-4ce1-afdb-323f9f969e38
{ "category": 14 }
Validated
2024-07-10T18:59:24.800238
null
I need to change details about my personal account.
{ "text": "I need to change details about my personal account." }
[ { "label": "NEGATIVE", "score": 0.9994980096817017 }, { "label": "POSITIVE", "score": 0.000501935079228133 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
2e70c142-2178-4030-915c-e6f7444f96df
{ "category": 30 }
Validated
2024-07-10T18:59:24.800649
null
I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.
{ "text": "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account." }
[ { "label": "NEGATIVE", "score": 0.9787393808364868 }, { "label": "POSITIVE", "score": 0.021260641515254974 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
33fc5dbf-8b29-4575-9cad-f732c5aae0d5
{ "category": 25 }
Validated
2024-07-10T18:59:24.801044
null
The transfer to my account was not allowed.
{ "text": "The transfer to my account was not allowed." }
[ { "label": "NEGATIVE", "score": 0.9953925609588623 }, { "label": "POSITIVE", "score": 0.0046074106357991695 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
82bf173a-60be-4cef-b814-08fc6c9dfde9
{ "category": 7 }
Validated
2024-07-10T18:59:24.801412
null
How do I add money to my card?
{ "text": "How do I add money to my card?" }
[ { "label": "NEGATIVE", "score": 0.9979923963546753 }, { "label": "POSITIVE", "score": 0.00200759619474411 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
cef97336-4923-42c9-aeef-fb6d067d7887
{ "category": 62 }
Validated
2024-07-10T18:59:24.801826
null
What places accept my card?
{ "text": "What places accept my card?" }
[ { "label": "NEGATIVE", "score": 0.9942256808280945 }, { "label": "POSITIVE", "score": 0.005774366203695536 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
7c9ef482-0d75-4e62-8dca-499b4ec0b0a3
{ "category": 10 }
Validated
2024-07-10T18:59:24.802209
null
Which cards are accepted for topping up?
{ "text": "Which cards are accepted for topping up?" }
[ { "label": "NEGATIVE", "score": 0.9664981961250305 }, { "label": "POSITIVE", "score": 0.033501822501420975 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
9bd14504-52f1-4ee3-b50f-2dc915ad5970
{ "category": 54 }
Validated
2024-07-10T18:59:24.802685
null
When will I recieve my new card?
{ "text": "When will I recieve my new card?" }
[ { "label": "NEGATIVE", "score": 0.9920082092285156 }, { "label": "POSITIVE", "score": 0.007991724647581577 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
df662616-7ba2-41de-aa7d-c72d05d87e62
{ "category": 11 }
Validated
2024-07-10T18:59:24.803083
null
I was wondering if you will take any fees in exchange for top ups?
{ "text": "I was wondering if you will take any fees in exchange for top ups?" }
[ { "label": "NEGATIVE", "score": 0.9988711476325989 }, { "label": "POSITIVE", "score": 0.0011288148816674948 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
0913af0b-b6e5-45a6-9e6d-007bcb308ee4
{ "category": 57 }
Validated
2024-07-10T18:59:24.803463
null
Can turn my money into another currency?
{ "text": "Can turn my money into another currency?" }
[ { "label": "NEGATIVE", "score": 0.9994997978210449 }, { "label": "POSITIVE", "score": 0.0005002209218218923 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
8dccd4af-5e06-4ec7-97e7-8f9cdfb15b9a
{ "category": 33 }
Validated
2024-07-10T18:59:24.803890
null
Can exchanged be made to EUR?
{ "text": "Can exchanged be made to EUR?" }
[ { "label": "NEGATIVE", "score": 0.9776280522346497 }, { "label": "POSITIVE", "score": 0.022371886298060417 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
ad1ef2e4-f4c4-4359-9123-87289cb8d93c
{ "category": 36 }
Validated
2024-07-10T18:59:24.804284
null
I lost my card. Can you help me?
{ "text": "I lost my card. Can you help me?" }
[ { "label": "NEGATIVE", "score": 0.9997245669364929 }, { "label": "POSITIVE", "score": 0.00027545818011276424 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
ec230f00-4c6f-45ea-97c3-1050970b535a
{ "category": 41 }
Validated
2024-07-10T18:59:24.804705
null
How do I get a refund for an unauthorized direct debit payment?
{ "text": "How do I get a refund for an unauthorized direct debit payment?" }
[ { "label": "NEGATIVE", "score": 0.9994990825653076 }, { "label": "POSITIVE", "score": 0.0005009233136661351 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
b3e4aa52-4f7c-464c-ac2d-f2e42daea439
{ "category": 28 }
Validated
2024-07-10T18:59:24.805302
null
Can I use my account before the identity verification is complete?
{ "text": "Can I use my account before the identity verification is complete?" }
[ { "label": "NEGATIVE", "score": 0.9994539618492126 }, { "label": "POSITIVE", "score": 0.0005460953689180315 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
4872e08b-3092-48d5-9cd5-0531007724b5
{ "category": 74 }
Validated
2024-07-10T18:59:24.805791
null
I have cash deposit to my account but it is experiencing a problem
{ "text": "I have cash deposit to my account but it is experiencing a problem" }
[ { "label": "NEGATIVE", "score": 0.9983837604522705 }, { "label": "POSITIVE", "score": 0.001616243738681078 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
9d8071a7-1e52-4e12-828d-9fa30508aff0
{ "category": 6 }
Validated
2024-07-10T18:59:24.806217
null
Is there a fee for sending out more cards?
{ "text": "Is there a fee for sending out more cards?" }
[ { "label": "NEGATIVE", "score": 0.9984960556030273 }, { "label": "POSITIVE", "score": 0.0015038920100778341 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
69bf7d09-7fa5-40dd-ad79-d4a8816709f6
{ "category": 39 }
Validated
2024-07-10T18:59:24.806651
null
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem
{ "text": "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem" }
[ { "label": "NEGATIVE", "score": 0.9990166425704956 }, { "label": "POSITIVE", "score": 0.0009833869989961386 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
770bb420-6da0-4b9f-87f1-f43aab3ba231
{ "category": 7 }
Validated
2024-07-10T18:59:24.807063
null
What form of payments can I use for topping up?
{ "text": "What form of payments can I use for topping up?" }
[ { "label": "NEGATIVE", "score": 0.997077465057373 }, { "label": "POSITIVE", "score": 0.0029225200414657593 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
bbf89359-8691-44a0-876e-06de5e947516
{ "category": 58 }
Validated
2024-07-10T18:59:24.807458
null
can I choose delivery times to suite me?
{ "text": "can I choose delivery times to suite me?" }
[ { "label": "NEGATIVE", "score": 0.9938769936561584 }, { "label": "POSITIVE", "score": 0.006123013328760862 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
217ebc7c-2068-4ec3-9fd0-5adcbc225205
{ "category": 12 }
Validated
2024-07-10T18:59:24.807884
null
When will my deposit from this morning show up?
{ "text": "When will my deposit from this morning show up?" }
[ { "label": "NEGATIVE", "score": 0.9963021278381348 }, { "label": "POSITIVE", "score": 0.003697847481817007 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
40964aee-2197-4526-b295-84dfcffcb42d
{ "category": 6 }
Validated
2024-07-10T18:59:24.808287
null
I haven't received my virtual card yet!!
{ "text": "I haven't received my virtual card yet!!" }
[ { "label": "NEGATIVE", "score": 0.9979662895202637 }, { "label": "POSITIVE", "score": 0.0020337007008492947 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
c87ffef1-def4-4fba-ad38-b383993ffdbe
{ "category": 40 }
Validated
2024-07-10T18:59:24.808682
null
What is the source of the money in my account?
{ "text": "What is the source of the money in my account?" }
[ { "label": "NEGATIVE", "score": 0.9990567564964294 }, { "label": "POSITIVE", "score": 0.0009432088118046522 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
23fcd58f-ce51-49a3-b81b-bdeb1dc6d53e
{ "category": 70 }
Validated
2024-07-10T18:59:24.809096
null
Cash withdrawal has been pending, why is it so?
{ "text": "Cash withdrawal has been pending, why is it so?" }
[ { "label": "NEGATIVE", "score": 0.9987868666648865 }, { "label": "POSITIVE", "score": 0.0012131227413192391 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
a3ea1220-1861-44cb-96a7-01ae7c46e9f3
{ "category": 46 }
Validated
2024-07-10T18:59:24.809496
null
I have my card, when whill my PIN be available?
{ "text": "I have my card, when whill my PIN be available?" }
[ { "label": "NEGATIVE", "score": 0.9943335056304932 }, { "label": "POSITIVE", "score": 0.005666497629135847 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
f4ade4b2-c14d-4104-a277-e3e8670d06f4
{ "category": 38 }
Validated
2024-07-10T18:59:24.809924
null
Why was my payment declined? I keep trying my card but it's not working.
{ "text": "Why was my payment declined? I keep trying my card but it's not working." }
[ { "label": "NEGATIVE", "score": 0.9997089505195618 }, { "label": "POSITIVE", "score": 0.0002909750328399241 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
6500bb51-85c0-410c-9c62-327af05d683d
{ "category": 25 }
Validated
2024-07-10T18:59:24.810310
null
This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected.
{ "text": "This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected." }
[ { "label": "NEGATIVE", "score": 0.9997068047523499 }, { "label": "POSITIVE", "score": 0.0002931248163804412 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
89303a70-dc4c-4f2e-a2f9-28275575ab9b
{ "category": 35 }
Validated
2024-07-10T18:59:24.810713
null
I got a fee when paying with my card
{ "text": "I got a fee when paying with my card" }
[ { "label": "NEGATIVE", "score": 0.9737309217453003 }, { "label": "POSITIVE", "score": 0.02626909129321575 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
e974d3ae-3548-4d54-a293-b308caf2206a
{ "category": 15 }
Validated
2024-07-10T18:59:24.811098
null
Can I use google play as my primary app to Top up?
{ "text": "Can I use google play as my primary app to Top up?" }
[ { "label": "NEGATIVE", "score": 0.9975911378860474 }, { "label": "POSITIVE", "score": 0.002408892149105668 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
5d018825-7768-4b9b-832b-f4379863ae6e
{ "category": 2 }
Validated
2024-07-10T18:59:24.811493
null
What are age requirements for opening an account?
{ "text": "What are age requirements for opening an account?" }
[ { "label": "NEGATIVE", "score": 0.9869292974472046 }, { "label": "POSITIVE", "score": 0.013070705346763134 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
adfa4820-33e1-41a9-aabb-6e0a1982eda9
{ "category": 1 }
Validated
2024-07-10T18:59:24.811908
null
Why do I have a transaction showing up more than once?
{ "text": "Why do I have a transaction showing up more than once?" }
[ { "label": "NEGATIVE", "score": 0.9960972666740417 }, { "label": "POSITIVE", "score": 0.0039027149323374033 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
afca1c4f-2a11-4638-a673-d4ead86c0818
{ "category": 63 }
Validated
2024-07-10T18:59:24.812383
null
I have my card now how do I activate it?
{ "text": "I have my card now how do I activate it?" }
[ { "label": "NEGATIVE", "score": 0.9964205026626587 }, { "label": "POSITIVE", "score": 0.003579492913559079 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
6d3e8f34-6e6f-407f-800d-cdb2fa221658
{ "category": 0 }
Validated
2024-07-10T18:59:24.812799
null
Do you hold money and if so, what currencies do you accept?
{ "text": "Do you hold money and if so, what currencies do you accept?" }
[ { "label": "NEGATIVE", "score": 0.9859876036643982 }, { "label": "POSITIVE", "score": 0.014012426137924194 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
d1f475b9-f26b-4217-8169-a6a849031973
{ "category": 36 }
Validated
2024-07-10T18:59:24.813179
null
want to know where funds come from
{ "text": "want to know where funds come from" }
[ { "label": "NEGATIVE", "score": 0.9749248027801514 }, { "label": "POSITIVE", "score": 0.02507522702217102 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
1864258a-30bb-43ec-abe8-f024eecbcc2a
{ "category": 70 }
Validated
2024-07-10T18:59:24.813558
null
I exchange currencies a lot. Can I get a discount?
{ "text": "I exchange currencies a lot. Can I get a discount?" }
[ { "label": "NEGATIVE", "score": 0.9844951033592224 }, { "label": "POSITIVE", "score": 0.015504937618970871 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
1dd6c80c-bb98-4eb9-a271-15e620db6781
{ "category": 31 }
Validated
2024-07-10T18:59:24.813964
null
Can I use my card wherever I want?
{ "text": "Can I use my card wherever I want?" }
[ { "label": "NEGATIVE", "score": 0.9970093965530396 }, { "label": "POSITIVE", "score": 0.0029905231203883886 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
a13de7ce-9511-4d1e-9a61-8810b392f986
{ "category": 10 }
Validated
2024-07-10T18:59:24.814357
null
What is the most I can top-up?
{ "text": "What is the most I can top-up?" }
[ { "label": "NEGATIVE", "score": 0.005195587407797575 }, { "label": "POSITIVE", "score": 0.9948044419288635 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
d112407e-746a-46e5-b1aa-f516769b3bd5
{ "category": 60 }
Validated
2024-07-10T18:59:24.814790
null
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?
{ "text": "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?" }
[ { "label": "NEGATIVE", "score": 0.9988436698913574 }, { "label": "POSITIVE", "score": 0.0011562808649614453 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
a335b8d7-cb40-470a-a0fb-d1f68027cb3e
{ "category": 28 }
Validated
2024-07-10T18:59:24.815197
null
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.
{ "text": "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please." }
[ { "label": "NEGATIVE", "score": 0.9912202954292297 }, { "label": "POSITIVE", "score": 0.008779680356383324 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
b98bc972-eb8c-41e9-8bcf-ce3865a961f4
{ "category": 5 }
Validated
2024-07-10T18:59:24.815596
null
There is an odd payment in my statement
{ "text": "There is an odd payment in my statement" }
[ { "label": "NEGATIVE", "score": 0.9757269024848938 }, { "label": "POSITIVE", "score": 0.024273108690977097 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
e616d365-fd00-4925-8d63-19c1e7bc7c29
{ "category": 16 }
Validated
2024-07-10T18:59:24.816021
null
I can't enter my passcode.
{ "text": "I can't enter my passcode." }
[ { "label": "NEGATIVE", "score": 0.9989614486694336 }, { "label": "POSITIVE", "score": 0.0010385261848568916 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
47cc65f1-8da7-4840-bc61-766af73c8950
{ "category": 44 }
Validated
2024-07-10T18:59:24.816423
null
I got mugged yesterday and they took everything. I can't use the app, so I need some help.
{ "text": "I got mugged yesterday and they took everything. I can't use the app, so I need some help." }
[ { "label": "NEGATIVE", "score": 0.999193012714386 }, { "label": "POSITIVE", "score": 0.0008069354807958007 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
0a5223ae-7db1-49b9-9ae8-1661e89ce963
{ "category": 42 }
Validated
2024-07-10T18:59:24.816839
null
I entered the pin incorrectly too many times and now it is blocked. Can you help?
{ "text": "I entered the pin incorrectly too many times and now it is blocked. Can you help?" }
[ { "label": "NEGATIVE", "score": 0.9997001886367798 }, { "label": "POSITIVE", "score": 0.00029981578700244427 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
e10abb64-b328-4df0-9745-27e7bb3d4c1d
{ "category": 49 }
Validated
2024-07-10T18:59:24.817263
null
I'm wanting to get a Visa card today.
{ "text": "I'm wanting to get a Visa card today." }
[ { "label": "NEGATIVE", "score": 0.976935625076294 }, { "label": "POSITIVE", "score": 0.023064441978931427 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
db7b85c9-edda-42f7-88b3-f17391875a97
{ "category": 73 }
Validated
2024-07-10T18:59:24.817672
null
When do i activate auto top-up?
{ "text": "When do i activate auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9959341287612915 }, { "label": "POSITIVE", "score": 0.004065792541950941 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
7ccbb31e-a56a-46b1-935f-35b6baba86f1
{ "category": 4 }
Validated
2024-07-10T18:59:24.818070
null
In the app, I see a withdrawal I didn't make.
{ "text": "In the app, I see a withdrawal I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9991266131401062 }, { "label": "POSITIVE", "score": 0.00087336590513587 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
547cf363-be35-41e4-9cad-e9076e490b09
{ "category": 20 }
Validated
2024-07-10T18:59:24.818472
null
My card is about to expire. Where do I get a new one.
{ "text": "My card is about to expire. Where do I get a new one." }
[ { "label": "NEGATIVE", "score": 0.9964720010757446 }, { "label": "POSITIVE", "score": 0.003527986817061901 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
1c970055-4af5-4479-aa80-5ed586e76239
{ "category": 9 }
Validated
2024-07-10T18:59:24.818906
null
Help me! I don't know what my password is.
{ "text": "Help me! I don't know what my password is." }
[ { "label": "NEGATIVE", "score": 0.999545156955719 }, { "label": "POSITIVE", "score": 0.00045486452290788293 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
0a9fd491-d363-4481-8bb7-55e67850d188
{ "category": 44 }
Validated
2024-07-10T18:59:24.819311
null
I looked at my statement and found a payment I and found a mistake.
{ "text": "I looked at my statement and found a payment I and found a mistake." }
[ { "label": "NEGATIVE", "score": 0.9990764856338501 }, { "label": "POSITIVE", "score": 0.0009234774624928832 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
2157e462-fafc-4b71-ac12-16a2bbb4f0a8
{ "category": 16 }
Validated
2024-07-10T18:59:24.819764
null
Why is the cash not showing in my account for the check I deposited?
{ "text": "Why is the cash not showing in my account for the check I deposited?" }
[ { "label": "NEGATIVE", "score": 0.9996581077575684 }, { "label": "POSITIVE", "score": 0.0003418886917643249 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
f701fdd7-7793-4ac8-8c83-fd33e79b990d
{ "category": 6 }
Validated
2024-07-10T18:59:24.820172
null
How do I discontinue my account?
{ "text": "How do I discontinue my account?" }
[ { "label": "NEGATIVE", "score": 0.9990547299385071 }, { "label": "POSITIVE", "score": 0.0009452168014831841 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
d8079e9e-fd29-475f-be58-13e774c03fc5
{ "category": 55 }
Validated
2024-07-10T18:59:24.820541
null
I paid with my card and ended up being charged a fee.
{ "text": "I paid with my card and ended up being charged a fee." }
[ { "label": "NEGATIVE", "score": 0.9930711388587952 }, { "label": "POSITIVE", "score": 0.006928814109414816 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
b03d17a5-073d-42a1-937b-d1a1c95c9bda
{ "category": 15 }
Validated
2024-07-10T18:59:24.820993
null
Can you tell me what I need to do to have my pin changed?
{ "text": "Can you tell me what I need to do to have my pin changed?" }
[ { "label": "NEGATIVE", "score": 0.9994447827339172 }, { "label": "POSITIVE", "score": 0.0005551515496335924 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
94cabe6e-fb17-47ed-bd34-60bcc698649b
{ "category": 21 }
Validated
2024-07-10T18:59:24.821390
null
I would like a physical card sent to me.
{ "text": "I would like a physical card sent to me." }
[ { "label": "NEGATIVE", "score": 0.9879200458526611 }, { "label": "POSITIVE", "score": 0.012079956009984016 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
e36583e7-dff0-4747-9951-56079602bc4e
{ "category": 43 }
Validated
2024-07-10T18:59:24.821798
null
I would like to terminate my account.
{ "text": "I would like to terminate my account." }
[ { "label": "NEGATIVE", "score": 0.9996976852416992 }, { "label": "POSITIVE", "score": 0.00030233024153858423 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
2290cf72-a51b-413a-8e66-3e8de1675418
{ "category": 55 }
Validated
2024-07-10T18:59:24.822235
null
Why has my beneficiary been denied?
{ "text": "Why has my beneficiary been denied?" }
[ { "label": "NEGATIVE", "score": 0.9948866963386536 }, { "label": "POSITIVE", "score": 0.005113346502184868 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
92467a4f-3311-4330-9b30-5fb3e623eff7
{ "category": 7 }
Validated
2024-07-10T18:59:24.822687
null
Can I increase my top-up maximum?
{ "text": "Can I increase my top-up maximum?" }
[ { "label": "NEGATIVE", "score": 0.8192723989486694 }, { "label": "POSITIVE", "score": 0.18072763085365295 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
5221ce41-0eaa-427e-aa6f-111ca1a9e501
{ "category": 60 }
Validated
2024-07-10T18:59:24.823080
null
For some reason my card payment hasn't worked. what can I do to look into that?
{ "text": "For some reason my card payment hasn't worked. what can I do to look into that?" }
[ { "label": "NEGATIVE", "score": 0.9989521503448486 }, { "label": "POSITIVE", "score": 0.0010478246258571744 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
4047b564-bf60-4dc3-b049-33051519f9d8
{ "category": 25 }
Validated
2024-07-10T18:59:24.823485
null
Is my PIN sent separably?
{ "text": "Is my PIN sent separably?" }
[ { "label": "NEGATIVE", "score": 0.9970254302024841 }, { "label": "POSITIVE", "score": 0.0029746179934591055 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
a82d6a68-6a75-46f9-844e-02c064539cef
{ "category": 38 }
Validated
2024-07-10T18:59:24.823937
null
How do I go forth on holding money in multiple currencies?
{ "text": "How do I go forth on holding money in multiple currencies?" }
[ { "label": "NEGATIVE", "score": 0.9952629804611206 }, { "label": "POSITIVE", "score": 0.004737027920782566 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
5ed22f60-de95-47ff-87eb-79056234ca08
{ "category": 36 }
Validated
2024-07-10T18:59:24.824324
null
Why am I unable to verify my id?
{ "text": "Why am I unable to verify my id?" }
[ { "label": "NEGATIVE", "score": 0.9997631907463074 }, { "label": "POSITIVE", "score": 0.000236851759837009 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
e1bdca1f-8873-40a4-94c7-ad73e9c0800d
{ "category": 68 }
Validated
2024-07-10T18:59:24.824750
null
Are cards from the US accepted?
{ "text": "Are cards from the US accepted?" }
[ { "label": "NEGATIVE", "score": 0.9888617396354675 }, { "label": "POSITIVE", "score": 0.011138244532048702 } ]
distilbert-base-uncased-finetuned-sst-2-english
[ "rate" ]
null
null
false
null
12d86153-b637-4e63-8e63-ebffce89d500
{ "category": 54 }
Validated
2024-07-10T18:59:24.825150
null