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To make it simple, we were not too pleased that we had to wait 45 minutes for our RESERVATION...
3
Delicious, flavorful food, but the service was not good.\n\nMy fiance and I decided to check this place out on Sunday night to celebrate our recent engagement. We walked up to the host stand and had to greet the woman behind the desk before she acknowledged us. She asked how many and our first and last name. I asked her if there was a wait and she said no but proceeded to make us stand there awkwardly for over 5 minutes until another hostess could come seat us. I proceeded to tell the hostess we were celebrating our engagement but she must not have cared that much because she sat us in a row of 2 tops in between a single woman and two older women. Needless to say that put a damper on the rest of our dining experience. There were booths and other more intimate tables available all over and so I asked to move to one of the booths and she went and approved it with the front and then came back and moved us. We were not greeted for over five minutes, and then waited over ten minutes just for water! Once our waiter came back with the water we ordered a few drinks and put in an order for some hummus in hopes that it would come out quickly as we were starving. Another ten minutes go by before we received our cocktails. When he came back to drop them off, we told him we wanted to put in an order for our meal and he said he would be right back, this time another 5 minutes go by so with my calculations over twenty-five minutes have gone by with no food. We finally get the rest of our tapas ordered and after another five minutes we received a salad we ordered as part of our meal. Still no hummus, which we saw others around us receiving. Upon delivery of our salad we asked the server who delivered it if she could check on our hummus. Our original server stops by a few moments later and realizes he forgot to ring it in. It was delivered a few minutes later with some apologies. After the initial thirty minutes of our bad service, he seemed to be more involved. I don't know if the guy was panicking with the thought of us complaining but we felt like what was supposed to be a romantic night of celebration for us was ruined by absent minded staff and terribly slow service for a tapas restaurant. We did have some amazing cocktails including the Old Hollywood and the Honey Citrus Sidecar. The hummus with tahini and the bread served with it was warm, toasty and we craved having a second helping. We also ordered the grilled halloumi salad, which was mildly dressed with sweet vinaigrette and the salty fried cheese served with it paired beautifully. The house pickles were a fun snack, the meatball tagine were incredibly moist, had a nice smokey flavor too them and the sauce dipped perfectly into that toasty bread. The vegetable beignet were a good mix of different fried veggies served with a dill tahini sauce, the fig and almond panacotta was light, creamy and the real vanilla bean in it was the perfect finish to our meal. My fiance also had a Turkish coffee which he enjoyed. I wish I could give this place a higher rating as the food was very very flavorful and we loved that we were able to try several different dishes without walking away feeling uncomfortably full. The restaurant itself was stylish, had a great open kitchen floor plan and looked like a great place to have a fun dinner party or an intimate date. However, the delay of good service was disappointing and it would have shown us he realized he had made a mistake if he had asked a manager to take the hummus off of our bill, which did not happen.
4
A must-try menu. If you're looking for an awesome fusion of flavors, diverse staff and waitresses, affordable (for tapas) and an extremely comfortable setting..then this is your place. The menu will cater to any pallet, so don't think it's strictly Mediterranean cuisine.
5
I literally daydream about this place. Andre was an excellent server and made the BEST recommendations. Try the bread, oysters, grilled octopus, Lebaneh with feta, moussaka, Brussels sprouts, buratta salad, and the lamb tartare. Also, if you haven't had Turkish coffee, try it at least once. GREAT restaurant. Can't wait to go back!
4
Everything was so very flavorful. An excellent place to eat. Loved everything (especially the lamb tartar and veggies with quinoa) except the duck. It was too sweet and tasted like dessert (churro maybe)\nOur waiter, Patrick was excellent. He is personable and efficient but not overbearing.
3
Great food, strange atmosphere and slow service and WAY off the beaten path.\n\nI love small plate dining, and the selection and tastes did not disapoint. Everything was delish. The atmosphere of the dining room is odd. felt more like a cafeteria than a fine dining establishmnet. Lots of tables located too close to one another. Also the place was too lit up and bright in my opinion. It was obvious our waitress was new, took a while to come around and take drink orders and did not seem she had knowledge of many of the items on the menu. Also there was no timing to the spacing of the course we ordered. Our first course of small plates came out there there was a 15 minute gap after we were done with our first plates before the second plates came out. Then once the second round arrived we were not more than one or two bites in before our third course hit the table. \n\nSummary: All in all the food quality was great, Cleo had only been open a couple weeks so maybe they were just working through some kinks. Straighten out the atmosphere of the dining room and train your servers a little better and this could be a 5-star experience.
5
YUM!! Best Med food I've ever had in Vegas. Great service. Chicken Tangine was amazing...excellent Humus and Pita was perfect!
4
Great food!! Great ambience in the little side tables with the great chandeliers. Only complaint was the strange lag time where our waitress disappeared and we really wanted to order more. Other than that, fantastic food! We'll be back!
4
The food was amazing, the flavors exploded as you ate. I had a reservation and was seated at the proper time. If the service had been better I would give them a 5 star rating, but I had to ask 2 different servers for utensils and we had to use the same plates for all the tapas. so the sauces ran together not giving you the true flavor of each tapas. I would go back and try again and I have recommended this to friends.
5
Loved the small portions and sharing of all food items. We were promptly seated and a bit over whelmed at first by the menu as we had never been to a Mediterranean restaurant before. The staff was very helpful with explanations and we asked them about their personal favorites. The bread was over the top along with the two dips we ordered. The Brussels sprouts were by far our favorite. Such a unique dish with tons of flavor and texture. Had several different kabobs, all superb. Watermelon salad, beet salad. Very refreshing. Beautiful chandeliers, tables well spaced. Not a fan of the music choices, but I guess it goes with the theme. The staff was very attentive and food flowed flawlessly. Being local, I have to say, I think I found my new favorite restaurant.
5
Let me start with WOW! I've been here twice now and I would say this is by far the best place at SLS and for sure on the map for one of the best Mediterranean places in Vegas . The watermelon feta salad is for sure a must have. I would describe as perfection at its best. The Brussel sprout leafs amazing another must have. Of course no meal is complete without a good drink. The Old Hollywood is a perfect mixed signature drink to complement your meal. Also tried the lamb tartar which is on my favorites at Cleo as it melts in your mouth with all the flavor that leaves you wanting more . I have had the pleasure of having the same server both times and it's horrible I can't remember his name. However I will get it and put it in here as he is awesome! Good for groups or a date night this place will not disappoint!
2
While the decor is inviting and the smells coming off the front grill station create an inviting atmosphere, the food and service do not measure up and were disappointing given the hype about Cleo. With only a couple of exceptions (we ordered over 25 items so we cannot be faulted for trying a good portion of the menu) the food was under cooked, served luke warm and devoid of any true flavor - certainly lacking in Mediterranean freshness and taste. Price points were reasonable. Would not return.
5
WOW! Love this place, I'm still sitting here and I couldn't wait to write a review...\nFood is awesome, great service (we set in the bar) and fine cocktails!\nIf you love food, you must try this place!
4
This place is very good. Great. Just two very minor and easy to fix things: the music and the beer list. The music is way too loud and the beer list is too short. But the food, service, decor, and food (yes I said it twice). Is amazing.
1
Waited almost an hour to get our food and then it was cold!! Kitchen staff needs some organizational help.
4
Great place for vegetarians and carnivores alike. Ordered about 15 vegetarian dishes which were all amazing except not to impressed with the mushrooms. Wine menu is lacking but the Syrah from Morocco was fruit forward and full bodied. Delish. Friends had some specialty cocktails that they enjoyed. Will definitely be back. Try the Kale pizza. No joke.
5
Delicious! I was in tonight because of the 50% off locals offer-genius! Everything was really really good! Our server Jessica was fantastic and always checking up on the table! \n\nI highly recommend the hummus appetizer and scallop entree. \n\nMy one complaint would be that the scallops came out cold but they were delicious anyway! \n\nHighly recommended!
5
Every time I walk past Cleo, I must pause for the most intoxicating smell that wafts into the casino. I have been dying to try it- no better time to try it than the new SLS promotion of #socialsundays. 50% off a different restaurant for locals! (On Sundays). \nI was seated right next to the big wood fire oven and OMFG the smell of like garlic and flatbreads was hypnotic.\nAs many of the restaurants at The SLS, plates are meant for sharing, and I thought you get a lot more than the usual tapas size. Plus, the prices here (even if it wasn't the special locals promotion) were very good- between $7-$15 for plates. \nThe cocktail menu was very unique and delicious. The one I had was the clementina. It's was citrusy and spicy. It complimented my meal so well.\n\nThe food was perfection. Everything I had was kissed with roasted yummy goodness. The warm bread for my hummus - omg soooo good.\n\nPlus- I had the greatest server ever- Jessica. She asked if there was anything I didn't like (olives) and made sure she left them out of everything I ordered.\nShe really cared about making my experience great and I felt that. \n\nI felt like I was British royalty visiting Egypt for camel races and was truly delighted by my most decadent meal. (When you eat here, you can pick your own fantasy).\n\nI will be back, Cleo!
5
While I would not say this is one of the best meals I have had, I will say it was one of the best for the money. Very trendy, mediterranean tapas style restaurant. Open kitchen, in the center of the restaurant. Food, service, and atmosphere were all very good.\n\nMain reason I am giving this restauran 5 stars instead of 4, is the value. We had a table of 4, we all had too many dishes, plus a couple desserts, and cocktails. This all came to only $50 per person, which in most LV places similar, would be $100+ per person. We will definitely return
4
The scallops are to die for. The service is amazing. The scenery is beautiful. I'll be back again.
2
CUSTOMER SERVICE = 1.5 out of 5. \nFOOD and PRESENTATION = 5 out of 5\n\nI loved every item on their menu. For all the seafood lovers, the Scallops and Oysters are amazing. The Lamb is to die for. \n\nService however, is not up to par so please beware. First impressions are everlasting and this wasn't the impression i got from a service stand point. \n\nNegative: \n\nWas not impressed with the service at all. I had come with a large group on to celebrate my wife's birthday on Oct 17th. Our server started off amazing, but then totally spaced out on us. The worst thing was we never got a birthday cup cake or a group that came to sing for us despite giving a heads up to the staff. We saw other groups get more attention than ours. It was a special moment for my wife and it became totally not special. If we were not rushed to get to a show, I would have spoken to a manager. \n\nThe other thing that I was not too happy about was the plate breaking tradition. When I had asked, we got an answer from a manager or host stating that they only have a limit of 3 per night, which was hard to believe since we saw more than 3 people break plates ahead of us. \n\nBased on my experience, my service rating is a 1.5 out of 5. Vegas is synonymous with customer service in restaurants and for an establishment this large, I would expect more out of them. \n\n\nPositive: The food is amazing. If i were to rate them for food alone i would give this place a 5 out of 5. \n\nI would consider coming back to this place; however, my expectation for service would be a lot higher.
1
Woowo I never taste such a bad food!\nHow can you take a Mediterranean food and make it so bad?!?! \nAnd the service is even worst. \nYou have to understand it's a tapas restaurant and the dishes are$11-$19 for a mini plates not even enough for one person!
5
After waiting way too long to be initially acknowledged and dying for drinks, I wasn't sure how I could be soothed, but...WOW. Unbelievable food. I mean better than I've had in years. The ambience was sexy, yet casual. The quinoa is beyond expectations and the kale flatbread was also perfect. It was ALL a ten! Excellent!!!!
2
The only reason I give this place two stars is because they almost killed me. In my reservation on OpenTable and when I entered the restaurant and when we talk to the waitress we told her multiple times about our food allergies. But somehow she failed to connect that with the chefs. Two of the dishes we received had our allergies and one was actually eaten. We had to write an incident report with the SLS and the manager had to handle the situation because the waitress was unable to. She couldn't even list the ingredients that were in many of the food that we ordered. The busboys knew more then her. \n\nOn the slightly positive note about the restaurant some of the dishes we ate were very good. The shwarma was excellent and so were the kebabs. We did not receive most of our dishes because after almost eating a pinenut that would've killed me I wasn't really that hungry.\n\nThe management and busboys were excellent in handling the situation. The waitress was an epic fail. I would go back and try the restaurant again but I would make sure that my waitress truly understands what might kill me in my food.
1
This restaurant had the most laughably bad service I had experienced in Vegas. \nHere is the setup:\n* large group (10 of us), all local, all foodies, all hungry, but all in a good mood. \n* great environment, table, music.\n\nHere are the problems, in chronological order:\n* 1/2 empty restaurants should never take that long to seat someone with a reservation. 6-7 minutes. and 1/2 empty is generous.\n\n* Look, I lived in Spain for a while so I understand Tapas culture. But menu items showed up so randomly and so far apart that you would almost assume they forgot about us or served other people our food.\n\n* They brought us 3 dishes we did not order. Then they re-brought us the same dish (the 1st of the 3) 5 minutes later as if to say \"going twice......\" Is this an auction?\n\n* The silverware was cleared, in preparation for what we thought was coffee and dessert time. Instead, they brought out more of our food. Coordination / chaos.\n\n* The server then asked if we wanted to keep the food out there, and we asked them if they noticed the missing silverware. So they were a bit matter-of-fact and humorless as if this is normal course-of-business. \"OK, do you want me to bring silverware back so you can finish your last 2-3 courses?\"\n\n* After turning down the final plates post-silverware clearing, we were presented with dessert menus and set up with dessert plates and coffee cups. We each ordered dessert. Then the manager came by 5 minutes AFTER ordering and said \"we are sorry, the kitchen is closed. We didn't know you would be staying so long.\"\n\n\nSome restaurants deserve a second chance. I used to work in the service industry, and I know that sometimes you can't do anything right. This was just one of those nights for them. But it was a complete disaster - and it was specifically MISMANAGED / POORLY COORDINATED. The place has promise, but would need a new GM and waitstaff that care.
3
Best hummus ever! Disappointed with falafel. Yummy watermelon salad.
5
I received a $40 food credit for booking my hotel room through Expedia, and Cleo seemed like the perfect place to use it at since they feature tapas at affordable prices. The restaurant itself is dimly lit and has a romantic ambiance. They play some fun Bollywood and middle eastern music which I thought was very fitting. Service was great and accommodating when we asked for a table away from the casino, but tables for 2 in the back are really close together. \n\nMy cosmopolitan-like cocktail was really good, but my boyfriend's drink was even better. We started with the pork belly and wagyu skewers which were both really yummy. The clam and noodles dish was also very good, but my favorite was the scallops. I'm a sucker for scallops, and these were delicious. I would definitely go back.
4
Mediterranean tapas galore. Of the many dishes we tried, the scallops & the clams and noodles were my favorite. The out of restaurant restroom (in the nearby casino) was a little inconvenient but the overall mood of restaurant romantic and cozy...as long as you don't get seated near the entrance which borders some slot machines and gaming tables.
5
Chef Thanawat is the best chef in the world! Cleo is lucky to have him! Every dish he makes is perfection. \n\nThe hummus is to die for. As well as the scallops and steak kabob. Everything we ordered was mouthwatering!\n\nThank you Thanawat!
5
Great unexpected find. Came to SLS to try another restaurant but it was closed. Walked into Cleo on a gamble. Sat at the bar. Great bartending staff. Try the Old Hollywood cocktail if you like bourbon. Each of the small plates were great. You can easily go into a food coma here. The Shawarma was exceptional. I'll be back. Check it out!
5
Cleo is an outstanding restaurant in the trendy, sophisticated SLS hotel. I received a $40 food credit and thought, why not check this place out? Firstly, the ambiance here is so adorable. From the chandeliers to the silverware, everything in this restaurant gave me a warm Aladdin-esque feel. We were seated in a little private section with drapes all around to give it an essence of seclusion.\n\nWe were a group of 5 girls and stuck to the mezzes. We had to order two rounds of the grilled octopus topped with fennel with a garlic cream sauce.. it was outstanding! Just enough of a smokey taste but it was still soft inside. We also ordered two plates of the brussel sprouts. They were a bit on the oily side but I loved how they were decomposed and shaved, which gave it more of a crunch and flakiness after they were baked/fried. We had the falafel, beet salad, lamb and chicken kebab, hummus, chicken liver, and the Turkish salad. We loved every bite of every plate.\n\nKeep in mind, the plates are small and they are all family style. They bring the food as its made, so they come out individually.\n\nFor dessert, we had the sticky toffee pudding with Turkish coffee. The coffee is made with sugar, which would have been nice to have known prior to ordering. Regardless, it was a decent shot of coffee. The toffee pudding was good but not memorable.\n\nThe service was quick and friendly. All of the waiters had a smile on their face and were eager to fill our glasses with water. I am glad I tried this restaurant and am looking forward to trying their other location in Los Angeles!
3
I give my review three stars due to the service during our Christmas dinner. Yes, we were a party of 20+ people but only had one server attending to us. She also had 3-4 additional tables.\n\nGiven the amount of people in our party, arranging a custom pre-fixe menu, and agreeing to a food & beverage minimum, one would think our party would get great service. Unfortunately, that was not the case. The food came out very fast, before our first drink orders. By the time we got our first round of drinks, we were halfway done with the meal. Even at that, they were watered down for Vegas standards. I did not get the attention for things we needed, ie silverware, extra bread, etc. in a timely manner. It is the little things sometimes.\n\nThe positive from this experience was that we had pre-arranged a custom pre-fixe menu. The food was amazing, from picked vegetables to dessert. It gives me hope that next time I visit Vegas, I will be able to give Cleo another shot but in a more intimate manner.
4
When we went, there were only about 90 reviews on Yelp. I asked the hostess and I guess they had only opened two months prior. Their biggest problem, as expertly noticed by my ex-waiter fiance, was the inxperienced system. The hostess was running around doing some of duties that I think runners typically have. Once we were sat, we were ignored for a while. I don't blame them. They were far too busy and there were far too few servers... but it was 7pm and in Vegas, attention to detail is everything.\n\n-1 star\n\nThe food, however, was largely delicious! Get the kale bread. We expected something bitter, but the creme fraiche made it sweet and savory. It might be the best thing we had that night. We also loved the falafel, but be warned: they are bite-sized. The hummus was great. I was looking forward to the babaganoush but it tasted plain. Nothing to write home about~more cheese than eggplant.\n\nDefinitely go, but at not at peak hours until they get into the groove of things.
5
I happened to stop in to have some watch batteries replaced and was very impressed with the workmanship, value, and service. I saw that they also did jewelry repair, so I returned with a bracelet that had a broken clasp and a missing link. Again, the workmanship was excellent and the bracelet looks as good as new. Reasonably priced, too!
4
This place claims to make authentic Neopolitan pizza,all customised to your tastes and specifications.You pick the pizza style you want and choose your toppings,all fresh and neatly laid out. I had the Marguerita,very tasty,but would have preferred a bit more fresh basil. The interior of the place looks like an unfinished warehouse,complete with exposed ventilation pipes. Tables look like something out of kiddy school; pressed wood with the pizza logos on them. Service timely,pizza piping hot and freshly made,prices reasonable. Worth checking out.
2
Tasteless pizza. My friend and I went randomly maybe three weeks ago, and they had no idea what they were doing. Ordered my pizza and customized it, the chef looked at me like I was crazy. Payed for the pizza ended up being more expensive than ordering in and more than one box of pizza. Ready to pay and the cashier couldn't \"print my bill\". Yes the pizza is freshly made, the toppings-they need to add more-extremely stingy with them actually. We were sitting next to another group of ppl and one of them was complaining about the same thing I have. Tasteless tasteless pizza. I get they are trying to be authentic, put please add some flavor to your tomato sauce sheesh.
4
Nice staff very friendly and patient in explaining how you make a perfect choice where you make you own pizza indeed. The prices reasonable and pizzas maybe not perfectly perfect but good. Only reason i give four stars is having got a slightly burnt pizza a day when i guess was due to load of customers.
3
As a self-proclaimed pizza guru, I was extremely excited to check out Stanley's latest wood oven pizza joint. To take it all in\n\nPros\n- Pizza made in front of you in little time\n- Huge selection of fresh & high-end ingredients\n- 4 Sauce options!\n- In attempts to differentiate from most dt pizza joints, the bottled beverages are organic juices and imported beers. The beer pairing (inn-something) was divine and I would highly recommend it\n- Nice decor & layout creates a great ambiance for groups or dates\n\nCons\n- Poor execution: my pizza was either greasy (pesto) or watery (thin marinara). I literally had to roll up each slice\n\nOverall\nI had an okay pizza. Fancy ingredients and branding can't replace experience. Apart from the gentleman who manned the ovens, the staff lack rigid protocol to ensure each pie is up to brand standard. I would potentially go back, but would test the waters with very simple toppings.
3
When you work downtown like I do the usual lunchtime food court fare gets boring pretty quickly. That's why I'm always excited when I hear about a new restaurant opening up in this area. Needless to say when I started to hear things about Brigade Pizzeria Napolitaine I knew I had to check it out.\n\nBrigade Pizzeria Napolitaine makes Neapolitan-style pizzas fresh to order. You can either start with a base and add whichever toppings you like or choose from one of their pizzas on the menu. Since the crust is pretty thin it's best not to overload your pizza with toppings. What had me so eager to try this place was the fact that they use a wood-burning oven to cook their pizzas. Any restaurant that does this usually scores major points in my books. That being said my sausage and pepper pizza was okay but nothing to write home about. First off I asked for the crust to be well done and it was not. They also put too much oil on the pizza so the crust got soggy.\n\nIt was lunchtime so there was quite a line-up of people who worked nearby. That being said the staff are quite good at managing the crowds. It did get a little crowded and confusing around where they give you your finished pizza but overall service was efficient.\n\nFor me the major downside is the price. My pizza and a San Pellegrino clementina came to around $15. Like I said my pizza was okay but the prices weren't justified if you ask me. I would consider coming back in the future if I'm nearby but I won't go out of my way for it.
5
Amazing customer service and food. Great atmosphere. Thank you to both waiters that took care of us, Edgar and Juan
2
We had eaten there two times so far, the food is great... The Hostess was good, very nice, the waiter, Edgar, different story, he made us feel like we were bothering him for coming in, he was bothered when my 9 year old son wanted corn dogs, that wasn't on the menu, but he just asked, he Edgar just stood there with an awkward silence, and made a comment in spanish, with The word Gringo in the comment. He also refilled my drink with out asking me and ignored the fact that my wife's glass was empty. .. what a shame this place had great food but piss poor service.
5
EXCELLANT ! Worth waiting for. Price is fine for the quality and quantity. Everything is great, especially enchiladas and green corn tamales be sure to add cheese. We are totally fans and will me back, a lot
4
Food: Great family size portions, always hot, bold flavors. The chips and salsa are okay. Not the best I've had, certainly not the worst. It's nice that they offer a couple different types of salsa if you ask depending on your spice preference. \nWe've had beef, chicken, seafood, pork, soup, and salads. All delicious. Especially impressed with the soups. Tortilla was our favorite. Very deep, rich flavored broth. All meats have been tender and clearly slow cooked. \n\nService: Friendly, quick, consistent. They've always checked back on us to make sure we're happy with the food. \n\nAmbience: Colorful, tastefully done, and festive. \n\nAs usual with Yelp, some of these reviews are laughable. Trying to order corn dogs at a Mexican food restaurant, being upset about having your drink refilled, upset that your plate was hot?! Hopefully these guests can return to their preferred Mexican food restaurant, Taco Bell, which seems to be more in line with their level of dining maturity. \nMy wife and I have been here nearly every week since opening. There were some service bugs that were worked out after the first week but this certainly is to be expected with most restaurant openings. \n\nGlad this family owned restaurant took a chance on Maricopa. Will be back again for sure.
2
I'm not sure where to start. I guess I had my hopes up because there are few good places to sit down and enjoy a meal here in Maricopa. \n We went during their soft open, they are now officially open. But I haven't heard anything positive about this place from any of our friends since their opening.\n The chips were bland and their salsa was little more than tomato sauce with a couple of chunks of onion. I ordered the Tres Amigos which had chile rellano, chile verde, and chile Colorado. The pork was tough, but the verde sauce was nice. The chile Colorado was bland and even though the beef was tender, it lacked flavor. The chile rellano was ok. I did feel that the breading was too thick, but thankfully the cheese was tasty. The refried beans reminded me of baby food. Pureed beans thinned with a bit of water. The rice was mediocre at best. My husband ordered the chicken enchiladas. He was unimpressed. \n Our server was prompt, but I seriously think he was high. Cocaine is a hell of a drug I hear. He didn't speak any English, which made ordering a pain. He also made us feel like we were being an inconvenience any time we asked for a refill.\n The wall decor is fun, though the elk head leftover from when the space was Teakwood's was a bit odd. :)
2
My wife and I were excited to see an new restaurant pop up where the old Teakwoods once was and were hopeful that it would really be a competitor to Penascos. My overall review of Plaza Bonita is that it is painfully average and incredibly underwhelming. This is nothing more than an standard run of the mill Mexican restaurant. That would not be a bad thing if they really nailed the food; which they didn't.\n\nThe first thing I noticed was that the chips and salsa that came out were sub par. The chips were very thick and oily and the Salsa was completely liquid, no chunk of any kind save a few pieces of onion floating inside. Mind you this was supposed to be garden salsa, which should be very chunky, not a chipotle that one would expect to be without chunk. \n\nI ordered the Enchiladas Deluxe and when I asked if they could put Carne Asada inside instead of shredded beef. I was told they had no Carne Asada, so I went with chicken... Good thing I didn't go with my initial thought which was Carne Asada tacos. When the plate arrived immediately I noticed that the refried beans were like puree so they were runny and I am fairly sure they were out of a can. The rice was bland and again tasted like something seasoned with a pre-packaged seasoning mix. The enchiladas were... enchiladas... but the tortillas were thick and spongy so they also didn't earn high marks. \n\nEveryone else I was with had about the same impression with their meals. The food wasn't terrible but it was just something you can get at any Mexican restaurant, both sit down and drive thru, and was not executed well. I can go anywhere and get Mexican food so why would I choose to spend money at just another Mexican restaurant when I can choose Penascos, On the Border, Macayos, Blue Adobe Grill, etc? All said in hindsight I would have rather taken my money to Federicos and spent about 1/5 the price... Hell at least at Federicos I know they are going to have Carne Asada.
1
Food was ok. Service was horrible. Waiter was extremely rude and never refilled our drinks even when we asked. The furniture was very outdated and looked dirty. We had high hopes that we might have a decent restaurant in Maricopa, but no such luck.
3
Very pleasantly surprised by this new Mexican place in Maricopa. Pollo Asado had a nice kick, the chips were tasty, pollo fundido was delicious, and the house margarita was quite strong.
3
Liked the atmosphere. The service was great. Our waiter was awesome. The food was good, but not great. I'll have to try it again.
4
basically i love this place, I go in after midnight, The Gym is very clean and the staff is nice and friendly. I have noticed the cell phone Police, Dropping weight, grunting and gallon jugs rule are not enforced after midnight.. not a big deal to me, but I have seen so people very put off by this.
1
We had breakfast at this place because we were gambling at the Old Downtown. The server was kind of too honest . One of my friend asked for a carrot juice and our server said it was nasty ! Food was ok, nothing special. The hammer came when we got the bill, it was $72 , my friend put $20 cash, another friend $25 on his credit card and another friend $12 on his credit card, we told the waiter to put the rest on my card. when I opened the bill, it was $56 !?!?!?!?!? How is that possible. So we told him, he is trying to explain us how we were wrong and he was right . After a few minutes,he realized it didn't add up. He said I'm not good at Maths!!! Hello you using a fancy cash register !!! Please stay away from this dinner !
1
Hostess is not friendly at all. I counted 6 open table (and that's just what I could see) and she told me it was a 5-10 minute wait. A couple came after me and the hostess didn't even acknowledge them. While waiting for my food, I saw five tables hunt down servers to get their bill. My biggest pet peeve is when glasses aren't refilled and my husbands ran bone dry. No one filled it. We were going to have dessert but went somewhere else. The wait was too long and they were not busy at all.
1
Started with the unfriendly hostesses that didn't even acknowledge us. Open tables but told us to wait 15-20 mins. Waitress was also unfriendly with no urgency. We wait FOREVER for everything and the food was not even good! Everyones food came out cold-warm like it was sitting for a while.
4
Read the other reviews but wanted to tried out this place anyway. Whatever happened to the other reviewers did NOT happen to my girlfriend and I. Nice little cafe. Dani the server was really nice and refilled our drinks. Food was good, comparable to a dennys. Overall nice little place.
3
A good enough type of place, good enough to satisfy you but nothing that sticks out that would make you wanna come back. If your in the area and just need a bite this would be a toss up between McDonalds, McDonalds is cheaper.
1
Poor service, poor food! Ordered the steak and potato soup which was horrible. Sent it back. Didn't order anything else because it took too long to get the original order. We will never be back!
2
Very slow service. We waited 30 mins for our food and it was only my friend and I at our table. Our food was delivered to the table next to us. I had the chicken and waffles and it was just ok. My friend had an omelet and they put a slice of Kraft cheese on top. Weird. I wouldn't go back.
1
S+O is a little restaurant in the Downtown Grand hotel and casino. My family & I we're tantalized by the pictures of their food posted in the elevators, & the convenience of it being located in the casino, so we thought we'd try this place out. \n\nWe came here for dinner, & due to a major hangover I ordered the Roasted Chicken (less grease, less chance of worsening this hangover). Our food came rather quickly considering there was only ONE waiter for the entire restaurant.. But! They fell short on food quality. My chicken was not cooked thoroughly, and was still veryy pink/red on the inside. And there was even some blood on my mashed potatoes from the uncooked chicken. If I thought that was bad; My broccoli florets still had the rubber and around it, and I almost ate it! This also signified to me that they did not clean my broccoli well, and this was bad for business. On a much lighter note, I did let our waiter know, & they did take it off the bill, as well as sent over someone to apologize to us for the chicken dish. Phew! I was just glad to get that off the bill, because there was no way I was going to pay for that few bites of chicken that I had and NOT complain. Kudos to them for making it that much easier on them and myself. \n\nMy mother ordered their salmon dish, & the salmon was still kind of raw. How raw? It left the rice extremely moist! It was edible, but not very good. My Dad and sister barely ate their food, & just took it in boxes to go.\n\nThe second time that I came here it was for breakfast. It was just me and my Mom. I ordered the cinnamon bun waffles, and my mother ordered the apple raisin oatmeal. Our entire wait time was almost 45 minutes! This included 15 minutes for her to take our order after being seated, 25 minutes to get our food out, and 5 minutes to eat it.\n\nOn the menu the Cinnamon bun waffles are supposed to be \"one of the best\", and it was farrrrr from that! For one thing it was BURNT, and very hard to eat. Secondly, the frosting was stuck to my plate like glue, and was very unappetizing. Third, the dough tasted a lot like the Pillsbury crescent roll packaged dough.. Veryyyy un-cinnabon like:/ Very disappointing! My mother's oatmeal was as basic as it could get, and her reaction was, \"It's just.. Alright.\"\n\nNice servers, but horrible food.
1
Unfortunate experience. Staying at the hotel. Beautiful rooms, outstanding service. This restaurant however, very disappointing. Firstly, I asked for a cappuccino. They got me a regular coffee with extra foam that was barely room temperature. When I told them it was cold, they took it back and got it back to me in 30 seconds, in the same cup. Made me wonder how they heated it up so fast! Not what you'd expect from a hotel of this calibre. Not only was it a very dilute poor tasting coffee, but it had granules of coffee powder at the bottom. A cappuccino isn't rocket science! \nSecond, I ordered some food to go. They took over 25 minutes to get it. I can't complain about that. The place was busy. However, the waiter insisted on coming by every few minutes saying it would be two minutes longer. He did this 5-6 times. When I got upset, he said it would take 10 minutes longer, and replied stating this was \"America\", it's ok to wait!\nVery poor service. In spite of this, I left a tip which wasn't deserved. They need to get their act together.
1
The Jeff Spicoli lookalike behind the counter informed us that pizza five 85 is set up a lot like chipotle for Italian food. The idea is brilliant and they let you choose between a pizza, pasta or salad. You then get to pick all of the ingredients chipotle style. The ingredients range from meatballs, chicken, sausage, and a whole selection of vegetables. This all sounds awesome until you take a bite. \n\nThis is by far the worst pizza and pasta I have ever tasted in my life, including the stuff I make at home and I'm a crappy cook. The marinara used for the pizza and pasta is laughable. It has this disgusting sweet taste to it that tastes like something you would expect from a Peter Piper Pizza or Chuck E Cheese. The pizza dough is pretty much a tortilla, that's how thin it is. When baked, it tastes like a nacho chip with pizza toppings on it.\n\nWe ordered the bow tie pasta and it was soggy and overcooked. How do you mess up pasta at an Italian place??? I can't believe how bad this place is. If the word Pizza is in the name of your eating establishment, your pizza better be good. I will never return to this place. Such a shame! It has such a brilliant concept. Too bad the execution is so awful.
2
We decided to stop in for a late lunch. We were super excited because we love the competitor, Fired Pie a few miles away, also in Chandler. We were greeted right away which was nice. The space is very modern and cool looking. On the walls were TVs that showed Yelp, Facebook and Twitter feeds. Hint: Go right immediately in the door. It is open to guessing so if you go straight you are actually at the register, not the ordering area. It is tough to tell where to start when you walk in. We ordered a salad and pizza. We were asked if it was for here or to go. I said here. The salad then came from a cooler below the items you pick from - in a to go container. If the salad is in a premade to go container, why does it matter where we ate it?? This should have been my first clue. We asked for regular sauce on our pizza and they kept insisting we put olive oil on it so it wouldn't burn. I said no to which the gal said, you can't taste the olive oil, it's just there. If you don't put it on it will burn. This should have been my second clue. I said no, I didn't want it. I picked the toppings to my salad and we did the same for the pizza. The salad was ok but the chicken on the salad was extremely tough to chew. The pizza was ok but a little doughy in the middle. As we sat eating I watched a man clean the stainless steel with a chemical in a metal container and a rag. All above where the pizza gets cut . After another crowd of people came through I watched a second gentleman clean the stainless steel on the front of the oven doing the same. As we were leaving there was a man standing in the doorway to the back of the kitchen tucking his shirt into his pants. Food was meh at best. A couple employees were super nice and helpful while some appeared to be on their first day on the job, not so helpful and knew very little about anything. I asked what the Five85 stood for since the prices are $7.95 ( if I remember correctly). She said she didn't really know but it was probably just a name they made up. She didn't seem to know much about the company she worked for and had a very difficult time ringing us up. Can't say I would recommend this place or go back. Sadly, we were so excited too. Bummer.
4
Just had the Alfredo pasta. It was great. The only thing I would change is adding more sauce before it's made because they have no way of heating any additional sauce up for you after it's made. The service is awesome. Everyone is friendly and energetic. The food overall was good and you can choose all of your toppings. Great drink options for the kiddos. The bathrooms stayed cleaned despite the big rush for the FREE FOOD! I definitely will be coming here for lunch and dinner.
4
I love this new pizza place! I love the concept of having smorgasbord of delectable items to craft the perfect PERSONAL pizza at a fair price. \n\nOh sure, the personal size pizzas are large enough to share if you like that sort of thing... But also the perfect size to provide you with the right amount of left overs for the next day. And while there are actually a few great pizza joints around, having to order a family size pizza to share usually means someone has to compromise on at least one of their favorite toppings... And from my prospective, it's usually me... MOM. \n\nThe crust is so thin and crispy, and having the choice of butter, garlic butter or olive oil is perfect, in addition to the sauce of your choice. \n\nI should back up a moment and clarify that this is not just a pizza place. You can craft your own pasta or salad in this same fashion as well which I will definitely try in the future. \n\nThe topping options are endless... They even have shrimp and salmon! And it doesn't matter how many toppings you choose, the price is set. I believe we paid $7.75 per pizza. Not a bad value, especially if you make two meals out of this. \n\nThe only reason I didn't give a full 5 stars was because they were a little slow. There seemed to be only 2 people working. That being said, it was Halloween evening and the guys who were working were very nice and extremely customer friendly! They were just working their tails off. \n\nI am certain this place will be a new staple for us. I look forward to all the fun gourmet combinations I can create!
1
The pizza is Peter Piper quality. If you like good pizza learn from my mistake. Skip this place.\n\nThe sauce is nasty. They put too much on and it kills any potential for a decent bite.\n\nThe veggies are average and the meats are OK--glad they have chicken as an option.\n\nNo matter what you put on it, the sauce overpowers the pizza as a whole.\n\nMuch better pizza over at Jimmy and Joes for lunch. Dinner? Grab Grimaldis.
2
Glad I came here... Only because I know it's not that good enough to come back. The notion of a \"chipotle-of-pizza-AND-pasta\" was exciting but unfortunately, expectations weren't met. \n\nThe pasta was probably only okay because we were REALLY hungry. It was quite bland and the bits of Cajun chicken they have are dry. I will say the pizza isn't half bad. I liked the BBQ sauce, it was nice a tangy. The pizza was crispy, not soggy. But there are just much better create-your-pizza places out there. \n\nAnother word of advice when coming here: do not go here if you are in a hurry. My bf and I had a show to attend and were looking for something quick. Seeing that there was no line when we entered, we thought this would be fast but it seemed like the employee was working in snail mode. The pizza takes about 10+ minutes to cook as well. \n\nThe 2 stars I gave were for the smiles and kindness of the employees. I appreciated it.
1
Just stopped here (6:30 PM on a Saturday evening), and was surprised to see they're closed! Yelp says it's \"open\", and their web site says they close at 9 PM today. No sign was in the window to explain, so I don't know if the closure is temporary or not.\n\nUpdate: mid-afternoon on Sunday, and this place is still closed. Doesn't look good.
4
Prior to dining, my only familiarity with the Katsuya name was from TMZ. If I were making half a milly per TV episode, this would be in my regular dining rotation too! The menu's prices are on par with Nobu, Sushi Roku or Blue Ribbon. \n\nAt least those restaurants offer some kind of a chic atmosphere. Katsuya felt like an upscale diner with a sushi bar plunked in the middle. The bright lighting, noise from the casino and the constant yelling of \"Irashaimase!\" over and over and over by employees made this a decisively unsexy spot. I can't imagine tourists would want this kind of setting for a pricey sushi meal on the strip. If a booth at Nobu's outpost at Caesars Palace is Kate Upton, it's kind of Rosie O'Donnell here. Power lunches or corporate dinners? Yes. Anniversary dinners or bachelorette parties? No! \n\nFor those reasons, my wife and I chose to sit at the bar since the people working there looked like they were having a good time. All them were super nice and knowledgeable of all things Katsuya. They also made some awesome cocktails to boot. I loved the \"Sahara Cooler\" which consisted of Ketel One Oranje vodka, Aperol, passion-fruit pur\u00e9e, fresh lime juice, and Stiegl Radler Grapefruit beer. That was instant refreshment. One of the bartenders, whose name escapes me but I remember being a Chargers/Eagles fan, created a wonderful version of a prickly pear cocktail for my wife. \n\nThe plan was to not order items we could get at local, off the strip Japanese spots like Kyara or Raku. So $8 edamame (shockingly saw lots of people order this), anything from the robata grill ($12 for asparagus with no bacon) and $11 karaage were out of the question. \n\nWant to know what was? Rare Wagyu filet with foie gras on top! So tender and soooo decadent, it was like a story I never wanted to end. The plum wine sauce reduction really added a nice balance. Lobster and truffle chawanmushi was another dish I don't see everyday. Despite the small portion being steamed in a Japanese tea cup, I thought it tasted great and would probably order it again. Dig in from the bottom for maximum truffle taste.\n\nI thought the Wagyu sashimi seared with hot oil and topped with chives and ginger was very good too. The oil they used made it taste more like a Chinese dish which was a nice little changeup from the other beef dish. Seared tuna with Japanese salsa was equally as good. The high quality of the fish was easy to see as well as taste.\n\nMy wife was still hungry and had her eye on the \"Wafu Carbonara\" which was simply described as \"slow-cooked bacon, soy reduction, and soft poached egg\". I tried to talk her out of it since she makes a great version of this dish at home. Unsurprisingly, I lost that battle. One of the bartenders assured us this was something worth having and she was right. The huge chunks of pork belly with bonito flakes and sauce/egg mix just oozing over the ramen noodles was a hearty dish and a nice ending to the meal.
2
Great fish. Everything else pretty much a disaster. Service juvenile. Hours for follow up on simple asks. Ran out of unfiltered saki at 7:30pm. Give them a year to pull it together.
2
We decided to give them a try for dessert before trying them for dinner. The server told us there was not a dessert menu but they had yuzu cheesecake, green tea creme br\u00fbl\u00e9e, chocolate lava cake, and yuzu sorbet. None of the desserts seemed inspired to me. Especially the chocolate lava cake which is outdated and the green tea creme br\u00fbl\u00e9e which is commonly served at Japanese restaurants. \n\nNone of the desserts were well executed. Instead of coming with yuzu cheesecake, the dessert sampler came with black sesame mochi because they ran out of the cheesecake. \n\nI am in no rush to return for dinner because if they cannot execute straight forward desserts I do not feel they can execute straight forward Japanese food.
3
I've been going back and forth on whether to give 3 stars or 4 stars... Ultimately, it gets a 3.5. If the manager and waitress wouldn't have been so apologetic and kind about what happened, my husband and I were ready to give 2 stars... So, we made an 8PM reservation. Very long week, and we needed a romantic evening out with some amazing food. We showed at 7:40pm and were seated but not at a very romantic table, squished between two other couples, and the music was SO LOUD we could have a conversation across the table. We were literally yelling back and forth to communicate. I get it, SLS is going for an epic club, high class, party all night scene... But does the restaurant need to be louder than the club? I'm 29, so I'm not some old crotchety lady... They took musical ambience to a whole new extreme. \n\nJennifer was our waitress, and let me point out that she was TOP NOTCH. This girl is good at her job and our experience was in no way her fault. She was probably the best waitress I've ever had. \n\nSo, we've sat down, Jennifer comes to greet us right away and fill up our water. I order green tea, and 15 min later it comes out luke warm and very flowery. I just wanted some pure HOT green tea. But hey, it's a new experience, so I drank my luke warm flowery beverage. We promptly got the Brussels sprouts, and they were AMAZING. \n\nThen, 12-15 more minutes for our edamame... And then 20 more minutes for our crispy rice spicy tuna appetizer... And then the biggest wait of all... Over 30 MORE minutes pass after the spicy tuna, waiting for our next salmon/caviar appetizer and yellowtail sushi roll... We can't talk to each other, it's too loud, and my tea is now gone from luke warm to cold... So we give up and ask for our check, we were going to head over to umami burger for the dinner we never received at Katsuya. Jennifer is super apologetic, agreeing it's taken much too long. She assures that the sushi is on it's way, but she's taking it off our bill. The manager comes over and sees if there is anything else she could do and also apologizes. (It was really sweet, but then we became the center of attention... :( ) \n\nThe sushi roll was good but the salmon appetizer was on soapy cucumbers which definitely took away from the freshness of the salmon caviar bite. \n\nWe really appreciate their kindness, apologies, and the personal care after the fact. Jennifer had no control over how the food was coming out of the multiple kitchens, so we don't blame her. \n\nAm I dying to come back? Not after that, no. We will likely give it another shot in a few months when they've worked out the kinks of having four kitchens. I hope it's a better experience next time... When my husband surprises me with a nice dinner out, it's a letdown when it goes like this. :/
3
3.5 stars\n\nI had been to the Katsuya in Brentwood before, and while all these Japanese restaurants seem the same to me (Katsuya, Nobu, Sushi Samba, Social House, etc.) and are pricey for having such small portions, I keep coming back to them anyway :p Each restaurant either has some kind of stand-out dish or ambiance nice enough to make me want to come back. \n\nFor Katsuya, the stand-out dish is their Crispy Rice with Spicy Tuna - it is a MUST! Other than that, we got items that you usually can't go wrong with and they did not go wrong: Creamy Rock Shrimp, Yellowtail Sashimi with Jalapeno, Miso-Marinated Black Cod, and mochi for dessert. Actually, I had never had mochi before so I had nothing to compare theirs to, but it was ok - nothing all that special. \n\nService started out pretty good but started to slack off a bit. For instance, the mochi my sister and I ordered never came out - I think they had lost the ticket for it or something. Meanwhile, our friend was done with her meal and dessert long before they finally ended up bringing us our mochi. Our server though apologized and made up for it by taking it off our bill. Also a nice touch was the rock shrimp being on the house - I heard the person who brought it out say something about it being a special for locals, and our friend we dined with is a local. \n\nWe got seated at a booth which we requested when I made the reservation. It was pretty full on the Sunday night we went. Our reservation was for 8pm, and it stayed busy until closing. It's a trendy place, and the later crowd seemed to be in their clubbing best :p\n\nBy the way, did I already mention how good their Crispy Rice with Spicy Tuna is? Hehe :)
5
Love love love. The appetizer portions are a WEE bit bigger here than in LA. Loved the mixed greens, shishito peppers and mochi ice cream. However, was not a fan of the lobster dynamite. Loved the ambiance, too!
3
really nice chef and wait staff. wish i could give 4 stars but the food was meh (hi, sushi snob over here). \n\nthere was just too much rice and it wasn't anything special. the prices are quite high as well. i had the yellowtail with jalapeno, crispy roll, and mochi.
2
Katsu-bla....what makes the LA version good is the scene...when you take the scene away and expose the mediocre food and double the price, it makes for a disappointing experience. I have to say the service is great...but the food was just not good...nothing was balanced or seasoned correctly and the fish was below average. Dropped $380 on 2 people so we sample quite a lot...but not nearly as much as you would expect for that price and a thoroughly disappointing meal.
4
Wombo was our server tonite and he was great. When he heard we were locals he treated us to the broccoli dish and it was savory and delicious. Another item that was unique and flavorful was the crunchy rice w/ahi tuna. I will order this again and again.
5
We went to Katsuya for my boyfriends birthday and the atmosphere and service was amazing!! We stopped off at the bar first for drinks and Alice and Chelsea were GREAT! I loved the Katsuya fresh and had at least 4 \n\nOur server was Kenny and he was outstanding! It was MY first time there so he was very patient and helpful in making sure we ordered the best of the best! \n\nI will definitely be going back for the octopus carpaccio & wagyu foie gras!!
5
Had a delicious birthday dinner here. Probably the best meal I've had, drinks included.\n\nHighlights were the rock shrimp, tiger roll, and spicy tuna on crispy rice. My Riesling was delicious, too.\n\nOur server was friendly, the food came out quickly, and in comparison to other sushi restaurants on LVB... our total check with 7-8ish items and three drinks was about $215. Pretty cheap in comparison to other Katsuya locations or places like SushiSamba, etc.\n\n10/10.
4
I came to check this place out because of the 50% local discount (very smart!) \n\nFood came out fast and was delicious. I really liked the yellowtail and rock shrimp appetizer. I also had the lobster roll and I didn't love the sauce on it but other than that it was very good. \n\nThe place was really busy and looks very similar to Andreas at Encore.\n\nI live right by this place and will definitely be back!
3
First off is that they went pretty cheap on the decor in this place. Figuring its in the SLS it would be really nice. We were seated and started to order immediately. Knowing Katsuya in LA we knew what we wanted. So we ordered some appetizers which were really good then all went downhill from there the entrees were mediocre at best we ordered an array off sushi rolls. Ended up being $100+ per person for that kind of money there are plenty of other restaurants to choose from. I won't be coming to the SLS nor this restaurant again!\n\nSorry but the new north is not the south!
1
Expensive , small small amount too much modern style I'm not recommend here at all at all. I stop eat in hotel restaurants I should have stay that!! Just waste money
3
I have eaten at Katsuya in LA and that one was much better. I ate at this one in Vegas on a Thursday night. wakled up without a reservation at about 8:45 and got seated right away. Unfortunately my experience was one were the food was better than the service. We started off with our drink orders, everything went well with that. When the drinks arrived we placeded orders for appetizers, some gyoza and a few bowls of miso soup. So then just one bowl of miso soup shows up, we said we needed two more I gave her the benefit of the doubt maybe she mis heard us. By then we went ahead and ordered our entrees. Not sure if they thought we were sharing or going tapas style or family style wbecause they started bringing out plates of our entrees but not all together...keep in mind we have still not recieved the gyoza we ordered for appetizers. Things just kept coming but not all together, it was a mess. Finally the gyoza came out after we were finished with our entrees. \n\nAll in al the flavor and quality of the food was good but the service was not so good. I would probably not recommend Katsuya to anyone unless they were staying at SLS(which I would not recommend either) since it is so far off the beaten path.
5
Now, this place can roll some quality sushi. There might be another place or two in Vegas that will be able to compete, but not many. These guys take sushi and service serious, and believe me I love them for it. Quality at a decent price. I have paid more for sushi in Vegas, but Katsuya stands out. I am already looking forward to my next visit, and as long as they keep it up I will be back. My Yelp bros and sisters will keep me updated)))) \nBy the way, drinks are good as well!!!
3
I ordered a simple vegetable tempura roll from my hotel room. When I went to pick it up I was told it would be an additional 20 minutes because they had never had a request for this roll before and their was some confusion if they could make it. Really odd. 50 minutes after I placed the order I received my food. It was decent, nothing special and not worth the price. I'm sure it's stellar for fancy rolls and of course seafood lovers but if you just want a simple roll avoid. It's too basic for them to figure out.
4
Went here last night for sushi. Overall I would recommend. Had the Katsuya special roll, light, crisp, great way to start. Then had the double Hamachi and Tiger roll (liquid gold!) - highly recommend all those. The disappointment was the lobster roll - too rich and mushy lobster. I would come here again but would skip the lobster.
2
I can appreciate what they are 'trying' to do but this place is not an AUTHENTIC Japanese restaurant. From the interior design down to the food. I wouldn't say the food is terrible but for the price you are paying, it definitely isn't great. I'm a sushi connoisseur so I know when sushi/sashimi is good when I look at it. When our sushi came out, the salmon and unagi (eel) looked as if it was exposed to air for a very long time. The only reason why we came here is because we were provided with credit by SLS (Hotel). For the people that occasionally eat Japanese good, this may be a good place but if you are looking for an AUTHENTIC Japanese dining experience, then I would look else where. If you love sashimi/sushi then I would try Yellow Tail at the Bellagio. Now if you have deep pockets then I would make the trip to Urasawa. \n\nI only gave it two stars because the service was good and our female server was good looking.
4
Katsuya is a nice addition to the Japanese food scene on the strip. It should be categorized as a Nobu-like upscale Japanese with a modern American twist.\n\nItems selected:\n\n- Lobster & Truffle Chawan-mushi\n- Baked crab hand rolls\n- Creamy rock shrimp\n- Wafu carbonara\n- Wagyu tobanyaki\n- Negima\n- Sunset roll\n\nEverything was tasty. The lobster-Truffle Chawan-mushi was an invention that has a potential to be reimported to Japan... It could go straight into a traditional Kaiseki.
2
First night in Vegas and wanted to check out the SLS so came here for dinner. What a huge disappointment!\n\nTable for seven people was tiny! I felt like I was sitting at the kids table. Ten feet away is where people were able to smoke while we were eating. \n\nService was very slow and spotty. Our service was very nice but we never knew when we were going to see him again. \n\nFood was not very good. We had one dish that was so bad that we sent back. Had another dish that was horrible and learned that they delivered us someone else's custom dish that had cod instead of crab. Waygu fried rice, one if their signature dishes, was not very good. Lacked depth and flavor. \n\nWaiter did bring out complimentary desserts due to all of our issues, which was very nice but did not make up for our expensive tasteless dinner. \n\nI do not recommend this place and will not come back!\n\nSide note - the SLS hotel is very underwhelming and also a hotel that I would not come back to. This hotel cannot compare to any other high end hotels on the strip. SLS in Beverly Hills is much nicer.
3
I have had sushi at three different spots this week and Katsuya was my least favorite. The service was good, but the meal was average. I was told it would be the best sushi ever and I simply wasn't blown away. Their famous crispy rice/tuna dish was overcooked and the rolls were okay; however, their snow crab hand roll was delicious and memorable.
5
Very happy with the service here from my server, Mario. It takes a lot to be a great server and I would say he definitely has that skill. The food was also top notch. Lobster roll with dynamite sauce is mind blowing while the sunset roll with eel was lighter and easier to eat quickly (which shouldn't be done, savor). Drink wise the watermelon and cucumber mojito was light and refreshing with a little kick in the end. All in all this will be a repeat trip next time I am in this area.
5
The main reason I am writing this review, other than the fact that this place is awesome is because of the honesty of the staff. In vegas it is rare that you find such honesty and this place has it in abundance.\nour bill was 240 between three of us, and we left a 60 dollar tip. \nMy two friends got checks that were for a 100, so mine was for 40 and i wrote in 60, but accidentally wrote my total as 300 rather than 100. The gracious host called my room and corrected my error which is not something that they had to do.\nI have always loved Katsuya, pretty sure I wrote them a stellar review for their hollywood location. Clearly they have a strong program for training staff, and their food is amazing too!\nGo here!!!!!!!!
1
Stay away from this place! There is a hang running this place! We were on the guest list n already paid for the package. After keeping us an hour in the line, they tried to charge us 55 per person to get in!! We ended up getting VIP Table service at Tao for half a price for out group of 15! Font screw up your night at Vegas!
1
Came in Labor Day weekend and the promoter promised too many things... I should've known it was too good. Beware of BRIAN RATLEFF! I was given a price for the one guy in my party; $25 which raised to $45 when we got there. There were 9 other girls so he lowered the price when we threatened to leave bc he lied. He kept promising our group free drink tickets that never came. That wouldn't bother me except when I text him, he replied just to wait and that he'll meet me to hand them over. I waited 30 minutes bc he kept saying he was walking to where I was. Waisted my time when I had better things to do. \n\nThe crowd seemed a bit older (early 30s) The dj played EDM and the single dance floor was average. No chairs or seats anywhere. The bathrooms were clean and the attendants in there were kind. I paid $15 for bottled water.... Not happy about that. \n\nI would not return given the other venues on the strip and the fact that Brian lied to me. Oh btw, he had the audacity to contact me the next day saying he can get me \"hook ups\" to another club. I think I'll take my business elsewhere.
2
I went with a group of 9 girls and 1 guy during their opening weekend which fell on Labor Day. Promoter Brian whatever promised our group a table or at least free drinks as well as the bar being open til 1 and the guy only has to pay $25. Too good to be true right? Hell yeah it was! First hour we got there we were so annoyed and pissed. Way to start out. Everything was major bullshit. Didn't get a table so we wanted drink tickets. Brian led us on a wild goose chase and kept saying \"I'll be there.\" Mofo was a big ass liar. Girls didn't get free drinks at all! Lastly, he tried to charge the guy $45 instead of the $25 he promised. Don't deal with this idiot. \n\nPerformance? Ehh.... Not very impressive acrobatic stunts. They all looked like they just got off a Lady Gaga music video. Kinda creepy. Opening DJ sucked. Visuals sucked.\n\nCrowd? On the older side but it's not bad. Dance floor wasn't bad as well.\n\nNo where to sit! How annoying. That is very vital for girls on heels.\n\nI kinda had fun so I'd give it 2 stars. I wouldn't come back here though.
1
Bad experience, stay away, you have been warned. Worst VIP hosts in Vegas. I have been coming to Vegas 6-8 times a year for the past 10 plus years so I know the night club game. I know most hosts are snakes but these hosts at Life/SLS take things to a new low. My friends and I stayed at SLS(mistake) and got a cabana Saturday afternoon at the SLS Foxtail pool where we spent about $2000. While we were there a host solicited us about a table at LIFE that evening. He gave us a few options but said he could get us a table for 6 on the dance floor for $3000-$3500, my friend and I discussed it breifly and said we will take it. The host made all the arrangements and we told he we would be there at 11ish after our dinner. We arrived about 11:15 to check in and he then told us the dance floor table would be $5000-$6000....WTF happened to the $3000 table you promised us??? He said we could still do a $3000 table but it was on the second or third tier, totally unacceptable!\n\nWe said no thanks, rounded up the troops and headed over to Marquee where we know we can get a pretty good table in a nice club for $3000. Good job LIFE, keep it up and you will be shuttering your doors closed in no time at all. Stay away people, keep in mind its an $18-$20 cab ride each way from pretty much every property on the strip to the SLS becuase it is out in no mans land on the far north strip.Save that $40 round trip cab ride and play a hand of Blackjack with it, your odds are better at the blackjack table than they are at LIFE.
2
This club could have some potential but it's always empty. I've been here 4x since grand opening a few weeks ago and it's slower and slower every time. Staff is polite once inside. It literally takes 20-25 minutes in heavy weekend traffic to get from Bellagio to the SLS. They might as well be on their own island.
4
My wife and I were staying at SLS, so we got in for free (on a Friday night), and got to jump the line. Awesome. \n\nAll of the hosts outside the club were extremely friendly and professional. Double awesome.\n\nI really liked the layout of the place. The super-high ceilings give it an airy feel, but when you look around, the place isn't really that big, so it lends itself to a certain intimate feel, which I like. I'm not super into EDM, but I guess that's the rage nowadays, so that's what the DJ was playing. The ubiquitous light wall was on display.\n\nSpeaking of the DJ, they booth is set up, sort of in the center of the room, which is actually cool, because you can walk (or sit) behind the booth, which is unique, compared to Marquee or Hakkasan. Bottle service girls are typically pretty. \n\nI liked the way the bottle service tables were spread out over three levels. If you're the kind of person who gets bottle service, you don't have to worry about people crowding your space or, even worse, trying to jump in on your bottle. If you're not a bottle service person, there's plenty of space to walk around or dance.\n\nApparently there's a rooftop area with pool (a la Marquee), but it won't open till 2015.\n\nThe place never got too full while we were there. Normally that's a good thing. I prefer places where I'm not squeezed in like a sardine and where there's actually room to dance. In this case though, I think they could have used another 200-ish people in there so that it didn't feel somewhat empty.\n\nBut overall, I liked it.
1
So there wasn't really anything that stood out to me about LiFE nightclub, but they did overcharge me twice for the same transaction. This also happened to my friend who got charged 3x for the same transaction. And no, we were not drunk that night as I remember everything. We got to Vegas pretty late and decided to check out the new club and only had a few drinks.\n\nSave your money and time (disputing with credit card company) and head somewhere else. If it only happened to me...OK I'll just handle it with my credit card company and mistakes are forgiven. But also to a friend the same night? Something's wrong here.
5
I'm just going say what comes to mind... I've been to Life 6 times now. Once I was at a table with some friends, the other times I was there for their underground industry night on Sundays , which, I must add, has a pretty awesome lineup if you're into deeper flavored edm. I have to commend the staff for their impeccable service everytime I've been there. I feel like the service at most clubs is extremely inconsistent or just awful. Life has not let me down a single time. Maybe I'm just lucky, maybe the awesome service is a product of their \"honeymoon phase\". I don't know but as of right now, I won't argue that their service has been great. Sounds like I'm really working these guys up but I speak the truth. No, the club isn't as extravagant as Marquee or Drais, but good service is a thing often taken for granted. Cheers to the staff at Life. Here's five stars.
4
Stopped in this past Sunday for industry night with Hot Since 82 in the booth. \n\nArrived about 1130p to a long line for guest list and no one in the GA line. Was by myself so was expecting a wait but they checked my ID, gave me a comp slip for the cashier and was in within 5 minutes. \n\nEntering the venue it immediately reminded me of a smaller version of LIGHT (Mandalay Bay) with the various levels of tables, large LED wall and aerialists. It is clear this was the former theatre as they have draped the balcony in curtains...surprised they didn't add VIP areas up there (unless they are hidden). Lots I staff around. They keep it really clean too. \n\nGeneral notes:\n- Drink prices seem to be on par with other clubs but generous pours make it worthwhile.\n- Dance floor seems to be a cushioned wood flooring which is much easier on the feet and knees when raging.\n- They run a very cool light show...perhaps my favourite in Vegas. \n- Lots of open space off the dance floor to cool off or just observe. They don't block off the table areas so you can easily move from one area to the next. \n- Speaker arrangement is such that you can actually talk to someone when you're off the dance floor without too much yelling. \n- Sunday schedule is packed with more deep house compared to the other big clubs...something that's a nice change.
1
My experience at LIFE was just terrible. First off I was staying at the SLS for my birthday with my two best friends and the concierge arranged for the 3 of us to get in without a cover charge and a couple complimentary drinks as long as we would get to the club by 11pm; I thought it was a really nice gesture since we were already having some problems with the staying itself. We got there at 10:30pm it was a completely mess we first got in the VIP line and they told us to go to a different line because we only had our names in the guest list. well the other line consisted of a bunch of people pile all together by the bouncer after waiting for 45 minutes our promoter got us in to the next line where we would get ID checked that's when the hostess came in and said I had to pay 55 bucks to go in I told her about what concierge told me and she told me she couldn't honor it because it was pass 11pm. I would be totally cool if I had got there after 11pm but I did not and I told her so, she called the \"door manager\" that btw was the exactly same guy I talked to at 10:30 in the first line he did recognized me and said yes you got here before 11 but is 11 now and I CAN'T DO NOTHING. I went over again about being a LUX guest at the hotel and it was my birthday and at the top of it he knew I was there on time, nothing happenned and I ended up going to Hakkasan where I did not pay to get even without guest list and ended up getting a deal on a bottle service and Tiesto was just great. I want to say that it wasn't about the money but it was about bad service and total disrespect with me and my friends as guest.
2
I love their DJ line up, but I hate how this club was designed. If anyone has been to Light nightclub at the Mandalay Bay, this club looks a lot like it but smaller. Their fog machine goes off way too many times and it's freezing for girls too!! I feel like they leave it on for 15 secs long. TOO MUCH!