Datasets:

Coldog2333

/

super_dialseg

like 1

[ "Hey, I have some questions regarding my application for student aid.", "Of course. Here you can get in-depth information about the FAFSA form and what to expect after you submit your application.", "Would you like to know the trending topics?", "Sure, go ahead.", "Are you wondering which school year you should I select if you are applying for a summer session?", "Yes, I actually do.", "How do I get started with that?", "Getting Started!", "So which steps should I take after filling out the application form?", "We can help you with what happens after you submit your FAFSA form.", "And how do I check the status of my FAFSA form?", "Yes?" ]

[ 0, 1, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "query_condition", "response_positive", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 2, 2, 3, 3, 3, 3 ]

[ "I have a question about the FAFSA program.", "I can provide you with information about the FAFSA form and what to expect after you submit your application.", "Have you familiarized yourself with the information provided on the website?", "Not really.", "Did you have a specific question that you didn't find the answer for?", "I'm not sure what I need.", "I've read the information but I need to know... what happens after I fill in the form?", "Section [15] will provide that information for you.", "And where do I find information on how to start the process?", "Section [12] should cover that.", "Is there a section specifically for parents?", "Yes, Section [11] is about that topic." ]

[ 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 3, 3 ]

[ "I need further information in relation to the Free Application for Federal Student Aid (FAFSA). What can I do?", "When you submit your Federal Student Aid application, you will receive more in-depth information about the FAFSA form and what to expect", "Are there any trending topics available in regard to FAFSA?", "Are you applying for a summer session through FAFSA?", "No, I'm not in that category", "Do you remember your FSA ID username and password or have you forgotten these?", "I don't remember either my username or my password, can you help me with this?", "Is there anywhere that I can find answers to common questions that FAFSA filers have?", "On our website, you will find further information regarding filing for FAFSA, where you will find answers to the majority of your queries", "What is exactly contained within the Trending topics section of the FAFSA website?", "null\n", "Is there a help section applicable to parents who will be working on FAFSA forms?", "Yes, there is a section on the website that is dedicated solely for parents and any questions or queries they might have in relation to the process" ]

[ 0, 1, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 1, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "I came here because I have some questions about the FAFSA process.", "Then you're in the right place. Here you can get in-depth information about the FAFSA form and what to expect after you submit your application.", "Do you want to know more about the trending topics?", "No, thank you.", "Haven't you found what you were looking for on our website?", "Yes, I couldn't find what I was looking for. That's why I'm here.", "When can I expect to hear from my colleges about my financial aid package?", "When can I expect to hear from my colleges about my financial aid package?", "What is a common issue with the FSA ID?", "For example if you have received an error that your name, date of birth, and Social Security number listed on my FAFSA form do not match my FSA ID.", "Do you have a section for parents on your website?", "Yes, we have a section for parents." ]

[ 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5 ]

[ "I have some questions about the FAFSA process.", "You can get in-depth information about the FAFSA form and what to expect after you turn in your application.", "What are some trending topics?", "One such topic is which school year should I select if I am applying for a summer session, is this helpful to you?", "Yes, this is the topic I need help with.", "Are there common questions I can get answered as a FAFSA filer?", "yes, we can answer a lot of questions you have about FAFSA.", "Can I get help with the FAFSA process before I begin?", "Yes, we can help you with the FAFSA process before you begin.", "Can you tell me the next steps after the FAFSA form?", "Yes, we can give help with what happens after you submit your FAFSA form.", "How can I get help using the FSA ID?", "We can help with FSA ID that you use on the Federal Student Aid websites." ]

[ 0, 1, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5 ]

[ "I need to know more about the FAFSA process.", " You can get in-depth information about the FAFSA form and what to expect after you submit the form.", "Do you want to know what are some of the trending topics about the FAFSA process?", "Not at this moment.", " Were you able to find what you are looking for on our website?", "Not really, I still have some doubts.", "What useful info can I get from the website?", "You could, for example, get information about what steps to follow after the FAFSA form.", "What kind of info would that be?", "You can know what to expect after submitting your FAFSA form.", "ok, anything else?", " You can also find useful information about the most common questions about the FAFSA process." ]

[ 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5 ]

[ "I'm having some issues understanding the federal student aid application process. Maybe you can help me.", "Of course. Here you can get in-depth information about the FAFSA form and what to expect after you submit your application.", "Great. So what are the frequently asked questions here?", "Do you wish to know which school year should you select if you are applying for a summer session?", "Nah, I know that already. ", "Do you want to know what to do if you forgot your FSA ID username and password?", "No, thank you.", "Do you want to know what are the deadlines for filling out the FAFSA form?", "Oh damn. There is a deadline? Yes, please tell me more about that.", "Parents?", "Yes, parents.", "Can you explain how I can do all these things I need to do?", "Of course. We can help you with the most common questions about the FAFSA process." ]

[ 0, 1, 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 1, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "I need to know how to prepare for college.", "You should first define your goals and interest and be sure to know the costs and how to plan financially and academically for college.", "Is there something I can use as a guide to get ready for it?", "you can use our checklist to get ready financially and academically.", " Any other tip?", "Be sure to check out the reasons to attend a College or Career schools.", "Ok, that sounds good. Can you give me more tips?", "Another thing to take into consideration is to explore your career options.", "Tell me more about career options.", "Just know that it's never too la early or too late to explore your career options and that we can guide you through some key steps in preparing for college.", "and what about some resources for parents of students?", "Are you a parent planning your child's higher education?", "Actually, yes.", "then you can check our resources on how to save early, finding tax breaks, and understanding parent loans to help support your child's college journey." ]

[ 0, 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 2, 2 ]

[ "why should I go to school?", "A college education = more money, more job options, and more freedom.", "Would you like to look at a chart that shows how you make more money as you get more education?", "yeah", "I will give you the link to the chart", "Is there anything my parents can look at to plan ahead?", "They can look at our resources for parents to learn more about saving early , finding tax breaks , and understanding parent loans to help support a child's college journey. ", "any more resources for the parents?", "Yes we can give you more resources for the parents", "what else do I need to do to prepare for school?", "Our checklists will walk you through the steps you can take to find and get into the college that’s right for you and help you learn how to prepare financially.", "how early should I start preparing?", "Whether you are in high school, in elementary or middle school, out of school, or perhaps never finished school, there are a number of steps you can take to prepare now." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 3, 3 ]

[ "I need help preparing for college.", "You can start preparing for college by defining your goals and interests. You need to understand college costs and how to plan financially and academically.", " Are there any resources for parents of students?", "Yes. Are you a parent planning your child's higher education?", "No, not really.", "What about any resources for students?", "well, there's our College Preparation Checklist always available to use.", "what are the terms I can choose from when deciding for a college school?", "You can choose between a two-year community and junior colleges or a four-year college and university.", " Any advice on how to improve my chances to get funding and get into a good school?", " Just take into consideration that it is a long term investment and plan carefully so you can find the school and get the funding options that best work for your current situation." ]

[ 0, 1, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 1, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "I was wondering why I should attend a college. Can you tell me why it would be a good idea?", "Of course. You can also follow this link to learn more.", "Did you take a look at the chart below?", "No, and I'm not here to read charts.", "Can you tell me how I can explore my career options?", "Yes, simply follow this link to learn more about it.", "I really love animals. Do my preferences and hobbies matter when picking a career?", "Absolutely. We can help you find possible careers to match your interests.", "My dad just asked if you perhaps have some information for him about all this.", "Yes, we also have resources for parents of students.", "Awesome. So can you please help me find a career? Please?", "Gladly. You'll have to take the time to research and understand your options, but you don't have to do it alone. We're here to help students make informed decisions and find out what they need to do!" ]

[ 0, 0, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "Hello, I need some help exploring my career options.", "Of course. You can check out the following link for more information.", "Do you love working with animals?", "No, I'm afraid of bigger animals.", "How about computers?", "No, I'm not good with technology.", "Do you know where I can learn about budgeting?", "Yes, you can use this link here to learn more about budgeting.", "Ah, I see. And what kind of college options do I have to pick from?", "You have a variety of college options, from two-year community and junior colleges, to four-year colleges and universities, to technical, vocational, and trade schools.", "Great. I've also seen some checklists on the website. What are they good for?", "Our checklists will walk you through the steps you can take to find and get into the college or career school that s right for you and help you learn how to prepare financially." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3 ]

[ "Can you give me advice on how to prepare for college?", "You can start by defining your goals and interest and you need to understand college costs and how to plan financially and academically for it.", "thanks, anything else?", "You can check out the reasons to attend a College or Career School.", "What resources are available for parents of students?", "Are you planning your child's higher education?", "No, I was just curious.", "Is there any resource available to help me get ready financially and academically?", "You can use our checklists.", "Why should I decide attend a career or a college school?", "the most simpler answer would be that attending a college or career school equals more money, more job opportunities, and more freedom. You should see it as a long-term investment." ]

[ 0, 0, 0, 1, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 0, 0, 1, 1, 1, 2, 2, 3, 3 ]

[ "Is there any career information that you can give me, I'm currently exploring all the different options that are available to me", "I am going to share a link with you that will bring you to a lot of information in this regard", "Is there a particular career that I could pursue if I love working with animals?", "You will be able to find all possible careers on the link that I will share with you", "Where can I learn about budgeting for college and what I should do?", "I can share a link with you that will give you a lot of information about this particular subject", "I want to find out if it will be worth my while going to college or not, or if I should take a job straight from school, is this something you could help me with?", "College education is a long term investment and when planned carefully, can lead to success by choosing the correct school and funding options that suit you best", "Is there any information you could give me regarding resources that there are for the parents of students?", "Are you a parent of a child that will be attending college shortly or in the near future?", "Yes, I am in that category", "We have a special resources information section that will tell you about the correct types of savings you should have, what tax breaks are available to you and information regarding loans for funding your child's college education" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 3, 3 ]

[ "I came here to know why I should attend a college.", "First you should look at this link here.", "Have you taken a look at the chart below?", "Yes, I already saw it.", "As you can see on it, more education equals more money.", "So if I study at a college, I earn more money later on?", "Correct. A college education is a long-term investment. You can find the school and funding options that work best for your situation and put you on the path to success.", "I see. You convinced me. So what should I do to prepare for college?", "There's so much to consider when it comes to getting ready for college: where to go, what to study, how to apply, how to pay for it all, and more.", "Do you have any information I could show to my parents?", "Sure. You can review our resources for parents to learn more about saving early, finding tax breaks, and understanding parent loans to help support your child's college journey.", "But I'm already 28 years old, isn't that too late for college?", "It's never too early or too late to explore your options for college or career school. We'll walk through some key steps in preparing for college and provide resources that can help you along the way." ]

[ 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3 ]

[ "what can you tell me about Returning IDR Applicants\n", "Do I file an annual recertification of your income?", "yes", "To re - certify for your existing income - driven repayment plan you must provide updated information about your income and family size annually", "it's not my case", "If I income or family size has changed", "you can request that your income - driven payment be re - calculated to reduce your current monthly payment", "What is Income-Driven Repayment?", "Income - driven repayment IDR plans are designed to make your student loan debt more manageable by reducing your monthly payment amount", "Switch my current plan to a new plan", " Preview a read - only version of the complete form" ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "query_condition", "response_negative", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 1, 1, 1, 0, 2, 1, 3, 2, 4, 4 ]

[ "can you tell me what is income based payment?", "Income-driven IDR payment plans are designed to make your student loan debt more manageable by reducing the amount of your monthly payment.", "Do you need to make lower monthly payments?", "yes", "one of the following income-based plans may be right for you", "Who should complete this?", "Borrowers who are not currently on an IDR plan looking for a lower monthly payment on their federal student loans", "which plan is more suitable for me?", "Pay what you earn PAYE payment plan", "What do I do if my income has changed?", "you can request that your income-based payment be recalculated to reduce your current monthly payment", "is there another plan that could help me", "IBR Income Based Payment Plan" ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "hello i would like to get information about new applicants", "Not currently on an income-based plan and want to apply for one?", "yes", "You can request an income-based payment plan that limits your payments to a percentage of your income.", "and how do I start this process?", "you just need to SIGN IN TO GET STARTED", "How do I calculate my payment if my income has changed?", "you can request that your income-based payment be recalculated to reduce your current monthly payment", "Who should complete this?", "Borrowers currently on an IDR Plan who need to recertify or make changes to their repayment plan.", "What plan could be suitable for me?", "the following, Pay what you earn PAYE payment plan" ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 1, 1, 0, 2, 1, 3, 2, 4, 4 ]

[ "hello i would like to get information about new applicants ", "not currently on an income-based plan and want to apply for one? ", "yes", "You can request an income-based payment plan that limits your payments to a percentage of your income", " What plan could be suitable for me? ", "East: Income - Contingent Repayment Plan ICR Plan", "How do I calculate my payment if my income has changed?", "you can request that your income-based payment be recalculated to reduce your current monthly payment", "Who should complete this?", "Borrowers who are not currently on an IDR plan looking for a lower monthly payment on their federal student loans", "Is there a repayment plan?", "of course As you earn the REPAYE reimbursement plan" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "what can you tell me about Returning IDR Applicants\n", "I file an annual recertification of your income", "not", "you want to Recalculate your monthly payment", "yes", "your income or family size has changed", "yes", "you can request that your income - driven payment be re - calculated to reduce your current monthly payment", "can I recalculate my monthly payment", "yes, LOG IN TO START", " Preview a read - only version of the complete form", "Preview a read - only version of the complete form" ]

[ 0, 0, 1, 0, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 2, 2, 2, 2, 2, 1, 3, 3 ]

[ "what can you tell me about Returning IDR Applicants\n", "I file an annual recertification of your income", "not", "you want to recalculate your monthly payment", "yes", "your income or family size has changed", "not", "Who should complete this?", " Borrowers not currently on an IDR Plan who are seeking a lower monthly payment on their federal student loans and", "Switch my current plan to a new plan", "Preview a read - only version of the complete form" ]

[ 0, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 1, 0, 2, 2, 2, 1, 3, 2, 4, 4 ]

[ "how to apply for income-based student loan repayment", "Are you currently on an income-based plan and want to apply?", "yes", "You can apply for an income - driven repayment plan that limits your payments to a percentage of your income", "what can you tell me about Returning IDR Applicants", "Presento una recertificación anual de sus ingresos", "not", "you want to Recalculate your monthly payment", "not", "want to change your current plan to a new one", "not" ]

[ 0, 0, 0, 1, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 1, 1, 0, 2, 3, 1, 4, 2, 5, 5 ]

[ "what can you tell me about new applicants for income-based student loan repayment", "Don't currently have an income-based plan and want to apply?", "not", "Who should complete this?", "Borrowers currently on an IDR Plan who need to re - certify or make changes to their repayment plan", "may I Submit annual re-certification of my income", " yes, LOG IN TO START", "What is Income-Driven Repayment?", "Pay As You Earn Repayment Plan PAYE", "If I income or family size has changed", "you can request that your income - driven payment be re - calculated to reduce your current monthly payment ." ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "What is a student loan deferment for?", "You won't have to make a payment on deferment but you probably won't be making any progress toward forgiveness or paying back your loan.", "Are there any alternatives to a deferment?", "Yes, you might want to think about an income-driven repayment plan.", "What will happen if I stop making payments and my deferment has not been approved yet?", "Actually, your loan will become what we call delinquent and you may be considered into default.", "What if I am in the military service or post-active duty, can I get a student deferment?", "Would you like to know Are you eligible for deferment because you are in the military?", "Yes, I am in the military.", "Are you on active duty right now?", "Yes, I am active duty military.", "Then you may be eligible for the deferment for military service.", "Why would I have to complete DirectPlus Loan request for deferment?", "You can request a deferment when you submit the Direct Plus Loan request but you would have to check with your child's school." ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "query_condition", "response_positive", "respond_solution_positive", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 3, 3 ]

[ "What student loan types are eligible for deferment?", "Direct Loan, FFEL Program loan, and Perkins Loan borrowers are allowed deferments.", "Have you received a Perkins Loan?", "No I have not used a Perkins Loan.", "What happens if I stop paying and my deferment is not approved?", "Your loan will be considered delinquent and then go into default.", "What is important to know about in school deferment?", "It is important for you to understand what happens when you are attending school and the deferment process during that time.", "Should I contact the school I am enrolled at to start the deferment process?", "Yes, you should contact the school you are enrolled in because they will report the info about your enrollment status so you will be placed into deferment.", "What are income-driven repayment plans?", "They are a great option because they base your monthly repayment plans on your income and family size and this could lower your payments to 0." ]

[ 0, 0, 0, 0, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 1, 1, 2, 2 ]

[ "What loan types are eligible for Deferment?", "Deferments are available for Direct Loan, FFEL Program Loan, and Perkins Loans.", "Do you have a Perkins Loan?", "No I have not received a Perkins Loan.", "What will happen if I stop paying and my deferment is not approved?", "Your loan will be delinquent and you could go into default.", "What if I am in the military and want a deferment?", "You will have to complete the Military Service and Post-Active Duty Student Deferment Request.", "What if I have an economic hardship?", "You will need to complete the Economic Hardship Deferment Request.", "Could income-driven plans provide loan forgiveness?", "Yes, Income-Driven plans can provide loan forgiveness if the loan is not paid in full after 20 or 25 years." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3 ]

[ "What loan types can get deferments?", "If you have a Direct Loan, FFEL Program loan, or a Perkins Loan you can apply for a deferment.", "Did you receive a Perkins Loan?", "Yes, I have a Perkins Loan.", "Then you are also eligible for a deferment while you are working toward cancellation on your Perkins Loans. ", "What will happen if I stop paying while my deferment is not approved?", "You loan will be considered delinquent and you might go into default.", "Will I be responsible for paying the interest while on deferment?", "Yes, you might still be responsible for paying the interest that accrues during the deferment and you can look at the tables below to show when you are responsible for the interest based on loan type.", "Do I need to complete the Parent PLUS Borrower Deferment Request?", "Yes, you would need to since you are the parent requesting the deferment.", "Could I be qualified for a Rehabilitation Training Deferment?", "You may qualify for the Rehabilitation Training Deferment if you are enrolled in an approved rehabilitation training program that provides vocational, drug abuse, mental health, or alcohol abuse rehabilitation treatment." ]

[ 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3 ]

[ "What are the loan types eligible for deferment?", "Those are Direct Loan, FFEL Program loan, and Perkins Loan borrowers.", "Have you received a Perkins loan?", "Yes, I have.", "Then you can also be eligible for a deferment while you are working to fully pay your Perkins Loan.", " And about Parent PLUS borrower deferment?", "parents who received a Direct PLUS Loan to help pay their child's education and whose child is enrolled at least half-time at an eligible college or career school, may qualify for this deferment.", " What could happen to my requested deferment if I stop paying my student loan?", "if you stop paying your loan before you've been notified that your request for deferment has been granted then your deferment will not be approved and your loan will become delinquent and you may go into default.", "and what if I'm eligible for the deferment and rolled for at least half-time?", "In most cases, your loan will automatically be placed into a deferment based on enrollment information reported by your school.", "How will I know if my deferment is granted?", "Your loan servicer will notify you when the deferment is granted." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 3, 3 ]

[ "Is a student loan deferment something that would help me if I need additional time to make my payments? ", "If you choose to use a deferment you will not have to make a payment, but you also probably won't be making any progress toward forgiveness or paying back your loan. ", "Is there an alternative solution to a student loan deferment? ", "You might want to consider income-driven repayment. ", "What is the eligibility criteria for a deferment? ", "Do you think that you may qualify for a Hardship Deferment? ", "How do I find out if I qualify for that Hardship Deferment? \n", "Are you receiving any sort of welfare? ", "I am not receiving any sort of welfare at all. ", "Are you working full-time with earnings that would fall below 150% of the poverty guideline for your family size and state of residence? ", "I am not working full-time as I am a student. ", "Are you serving in the Peace Corps? ", "I am not. I am simply a full-time student. ", "Unfortunately, then, I am sorry. This program is not for you. You may have to continue to seek other alteratives. " ]

[ 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "respond_solution_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "What loan types are available for deferment?", "The loans available for deferment are Direct Loan, FFEL Program Loan, and Perkins Loan Borrowers.", "Did you receive a Perkins Loan?", "Yes, I currently have a Perkins Loan.", "Then you may be eligible for a deferment while you are working toward a cancellation on your Perkins Loan.", "What if I no longer meet the deferment eligibility requirements?", "You actually can receive a six month post deferment grace period.", "What will happen if my deferment is not approved and I stop paying?", "Your loan will be considered delinquent and will probably go into default.", "What should I do if I can't make a payment for my student loan?", "It is in your best interest to call your student loan service immediately when you are having trouble making your payment.", "What happens with an In-School deferment?", "In-school deferments are generally automatic so you really do not have to complete a request for it." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 2, 2 ]

[ "What is a student loan deferment?", "With a student loan deferment you won't have to make a payment but it does not help you pay back your loan, so you should see if it is the best option for you.", "Are there any alternatives to a deferment?", "Yes, you could always consider an income-driven repayment.", "Does it help make progress to loan forgiveness if I do a deferment?", "In majority of the cases it does not help make any progress to loan forgiveness.", "Would you like some relief with lower payments through Income-Driven Repayment Plan?", "I have not decided yet.", "Do you realize interest accrues during deferment?", "Yes, I am aware interest will accrue during the deferment period.", "Do you know what happens if you are granted the deferment?", "No, I am not aware at this time." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "response_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 2, 2 ]

[ "Hi, Could you please give me information about the student loan deferment program.", "Yes I can give you further information about the program. If you qualify for the deferment you won't have to make a payment on your loan but if you use this option you probably won't be making any progress toward paying back your loan.", "Have you considered any of the other alternatives that are available to you?", "No I have not.", ":How do I go about getting a Parent PLUS Borrower Deferment?", "To apply for the Parent PLUS Borrower Deferment you will have to complete the Parent PLUS Borrower Deferment request.", "What loans qualify for non payment during the post-deferment grace period?", "There are several loan types that are eligible for deferment. One of them is the FFEL Program loan.", "Is there any help for persons in the military service?", "Are you on active military service at the moment?", "No I am not.", "Have you completed any military service at all?", "No I have never done any military service.", "Seen as you have not been involved in the military in any way you will not be eligible for the Military Service and Post-Active Duty Student Deferment program." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "respond_solution_negative" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 3, 3 ]

[ "Hey there, i'm in some situation and have to do something about my student loan. I heard i could deferment it, but i need guidance. Can you help me there, please?", "You did right. It could be some considerations to be done before you choose a to do a deferment. With a deferment, you won't have to make any payment for your loan, but equally, any progress to pay back your loan will be halted, so it could be a risky choice.", "Umm, yeah, and that could be bad. Can you give me an alternative to that, then?", "Of course, no problem with that. You can always consider to use an income-driven repayment as a more healthy alternative, so you don't have to delay your payments.", "Well, that certainly looks like an alternative. I'm not saying anything, but, if i really need a deferment, you know, because my economy, can i get one?", "Well, if you qualify under certain circumstances, indeed you can get a deferment. I have to ask then, Are you receiving welfare benefits right now?", "No, i'm not on any of those plans right now.", "Good. Next, then. Are you working full time, but happens that your earnings are below 150% of the poverty guideline, based on your family size and state of residence?", "Thank God, no. I'm not employed right now, but my family are well for now.", "That's good. Lastly, Are you by any chance, serving on the peace corps?", "No, sorry, but no. I've never been on service for any group like that.", "If that so, then i'm very sorry, but you can't get any deferment through this way. You should look for alternatives." ]

[ 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "respond_solution_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "I need help with student loan deferment", "I can help you find out if a deferment is the best option for your situation", "Would you like to know about an alternative if that is not for you?", "not right now", "can you tell me if I can get deferment for economic reasons?", "Would you like to see if you qualify for an Economic Hardship Deferment?", "yes", "Are you receiving a means-tested benefit like welfare?", "no I'm not", "Do you work full-time but have earnings that are below 150% of the poverty guideline for your family size and state of residence?", "no don't think so", "Are you serving in the Peace Corps?", "no , not serving in anything", "I'm sorry but you do not qualify for an Economic Hardship Deferment." ]

[ 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "query_condition", "response_positive", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "respond_solution_negative" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "Can you tell me anything about direct PLUS loans?", "Sure, Direct PLUS Loans are federal loans that parents can use to help pay the college of their dependant undergraduate children. These loans can help pay expenses not covered by other financial aid.", "Are you interested in applying for a loan?", "Not right now.", "But I want to know about the repayment plans.", "One of the repayment plans for Parent PLUS borrowers is the Extended Repayment Plan.", "What if I have an adverse credit history, can I still apply for a parent PLUS loan?", "During the application process, a credit check is performed and if you have an adverse credit history you still can apply for a parent PLUS loan through a couple of options.", "Do you currently have an adverse credit history?", "Yes, I do.", "You still can apply for a loan through one of two options: 1- Obtaining an endorser who does not have an adverse credit history. 2- Justifying through documentation to the U.S. Department of Education that your adverse credit history is due to extenuating circumstances." ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 2 ]

[ "Good day. I have some questions regarding the direct plus loan. It'd be kind of you if you answered them for me.", "Of course. PLUS loans can help pay for education expenses not covered by other financial aid.", "Are you looking to apply?", "Yes, that was my plan.", "You can use the online application to apply for a parent PLUS loan.", "Are you seeking Public Service Loan Forgiveness?", "a", "a", "a", "a", "a", "a", "a", "No, everything is fine. I was just asking." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 4 ]

[ "I need information about the direct PLUS loans.", "The direct PLUS Loans are federal loans that can help you pay for education expenses not covered by other financial aid.", "Do you want to apply?", "Not at the moment.", "How can I get a public service loan forgiveness?", "To get one you need to repay your loans under an income-driven repayment plan.", "What is the interest rate for Direct PLUS Loans?", "for loans disbursed on or after July 1, 2019, the interest rate is 7.08% which is a fixed interest rate for the life of the loan.", "Can you tell me where can I get info about the parent PLUS loans I've received?", "You can visit My Aid to get information about all the federal student loans and other financial aid you've received.", "What should I be aware of after receiving a parent PLUS loan?", "After you get the loan you'll be contacted by your loan servicer. You will repay your loan to your loan servicer and they will contact you to provide you with regular updates regarding your loan." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "What are Direct Plus Loans?", "Direct Plus Loans are federal loans that parents of dependent undergraduate students can use to help pay for college or career school which help pay for education expenses not covered by financial aid.", "Are you looking to apply?", "No not at this time.", "When can I can my loan after it is disbursed?", "You may cancel all or part of the loan within certain time frames and the information you receive along with your promissory note will explain the procedures and the time frames for cancelling your loans.", "Is there a possibility that my loan can be forgiven or discharged?", "Only under certain conditions can you have all or some of the loan discharged or forgiven.", "Are you seeking Public Service Loan Forgiveness?", "Yes, I am seeking Public Service Loan Forgiveness.", "You will need to repay your loans under an income-driven repayment plan then." ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 2 ]

[ "I'm here to learn more about direct plus loans. What can you tell me?", "PLUS loans can help pay for education expenses not covered by other financial aid.", "a", "a", "a", "a", "a", "a", "a", "a", "a", "a", "a", "The school will first apply parent PLUS loan funds to the student s school account to pay for tuition , fees , room and board , and other school charges." ]

[ 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "query_condition", "response_positive", "query_condition", "response_positive", "respond_solution_positive", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 1, 1, 1, 1, 2, 2 ]

[ "You can help me with Direct PLUS loans", " Okay, PLUS loans can help pay for education expenses not covered by other financial aid ", "Do you want to apply for a loan?", "not yet, I want to learn more before I decide", "If we go with a PLUS loan will the application be the same for all schools for a parent loan?", "When you use our site to apply for a loan it will tell you about the application process for the school you have selected. You can also check with the school’s financial aid office to find out how to request a parent PLUS loan.", "and if it is different I can just do it with the school?", "The school's financial aid office can help you request a parent PLUS loan", "what can help me get a loan if I have bad credit?", "One thing you can do is get an endorser who does not have an adverse credit history. An endorser is someone who agrees to repay the parent PLUS loan if you do not repay it. ", "do we do the application online or go to the school?", "Most schools require you to apply for a PLUS loan online, but some schools have different application processes. " ]

[ 0, 0, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "I wanted to apply for a direct plus loan, but need some information.", "a", "a", "a", "a", "a", "a", "a", "a", "a", "a", "a", "a", "a", "Then I'm afraid that you can't receive a parent PLUS loan." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "query_condition", "response_positive", "query_condition", "response_negative", "respond_solution_negative" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 2, 2 ]

[ "I want to know about Direct PLUS loans.", "Direct PLUS loans are federal loans that you can use to help pay for education expenses not covered by other financial aid.", " Are you looking to apply for a Direct PLUS Loan?", "Not right now.", " What I want to know is where to find information about the parent PLUS loans I've received.", "You can visit My Aid to get information about all of the federal student loans and other financial aid you've received and also get contact information for your loan servicer.", "Can I cancel a loan?", "Yes, you can cancel all or part of the loan before the money is disbursed. You just need to notify the school.", "You can also do it after the money is disbursed. Does this interest you?", "No, but thanks for the info." ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 2, 2 ]

[ "I would like some information about the PLUS Loans program for education.", "PLUS loans are in place to help parents pay for education expenses not covered by other financial aid", "And how do I apply for one of these loans?", "There is an online application for you to apply for a parent PLUS loan.", "If I do get a PLUS loan and I'm having trouble repaying it, what will happen?", "If you will have trouble making a payment, contact your loan servicer right away. They can help you understand your options for keeping your loan in good standing.", "What criteria must I meet to be eligible for this loan?", "Are you either the biological, adoptive parent or stepparent of a dependent undergraduate student enrolled at least half-time at an eligible school?", "Yes the biological parent.", "Is your credit rating good?", "Yes I have a decent credit rating.", "Do you meet the eligibility requirements for federal student aid?", "Yes, I think I do.", "Then you should be a candidate to receive a parent PLUS loan.", "You mentioned earlier that my loan agent could help me if I'm having trouble paying. What exactly could he do?", "For example, they might be able to change your repayment plan to lower your monthly payment or request a deferment that allows you to temporarily stop or lower the payments on your loan." ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "query_condition", "response_positive", "query_condition", "response_positive", "respond_solution_positive", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 2, 2, 3, 3 ]

[ "Hi, could you please tell me what a Direct PLUS Loan is for?", "This is a loan that parents of dependent undergraduate students can use to help pay for education expenses that are not covered by other financial aid.", "I am looking to apply for a loan, how do I go about applying for one.", "It is best if you apply online for a parent PLUS loan.", "What do I need to have before I can apply online for a PLUS loan?", "Before you apply it is best if you make sure your child has already filled out the Free Application for Federal Student Aid (FAFSA) form.", "What do I have to do to be eligible for a parent PLUS loan?", "To be eligible to receive a parent PLUS loan you must be the biological or adoptive parent of a dependent undergraduate student who is enrolled at an eligible school.", "Is there a limit to the amount that I can borrow?", "The maximum loan amount is the cost of attendance at the school your child will attend minus any other financial assistance he or she receives. Remember that the cost of attendance is determined by the school.", "What is the interest rate that is charged on the loan?", "For loans that are first disbursed on or after July 1, 2019 and before July 1, 2020 the interest rate is 7.08%.", "Thank you\n", "The interest rate is a fixed interest rate for the life of the loan." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 3, 3 ]

[ "Is there any way to learn about college costs and tips to lower cost when going to school?", "Yes, you can learn about college costs and get tips on how to lower costs when you go to school.", "Are there any suggestions to lower the cost of college?", "Yes, we have some suggestions on how you might be able to lower the cost of college.", "Do you know that for many suggestions you will want to follow up with the college?", "Yes, I understand that will many of these suggestions I will have to follow through with the colleges.", "Glad to know that you understand this process with following through with the college.", "What should I do with a budget?", "You should set a budget and stick to it because having a budget will help you compare anticipated college expenses against your potential income and financial aid.", "What if I live off campus?", "You could save money by sharing a house or apartment with multiple housemates to cut down the cost of rent, and carpool to save on gas and parking.", "What is the process of charging for credits taken?", "Most schools charge a set price for a specific number of credits in a semester and I would suggest to take the maximum number of credits allowed which helps reduce the amount of time you need to graduate." ]

[ 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "Can you tell me about college and career school costs?", "Yes, we can help you with learning about college costs and give you tips to lower costs when you go to school.", "What tools are I use?", "You can use our college search tool and College Navigator to help you.", "When will colleges and career schools offer discounts on tuition?", "Did one your parents go to a college you are applying to?.", "Yes, one of my parents are an alumnus or alumna of the college I am applying at.", "Then there is a possibility that you will get a discount at that college.", "Is there a way to compare the costs of colleges?", "You can find info about whether the cost of a college is low, medium, or high by using the College Scorecard.", "What are the costs of college?", "College costs include more than tuition and room and board." ]

[ 0, 1, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution_positive", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "What are the cost of college schools?", "It can vary significantly from school to school but we can give you tips on how to lower the costs when you go to school.", "Can you give me a good part-time job recommendation that is compatible with my studies?", "One good option is the Federal Work-Study Program that provides the opportunity to earn money while going to school. You can ask schools if they participate in the program.", "And how about tuition cost?", "You may get discounts for tuition on college or career schools under certain circumstances like, Did your parents go to the same school as you are planing to go?", "Yes, they actually did.", "Then you may be eligible for a discount on tuition.", "What would be a good recommendation to manage my school credits?", "It's always a good idea to take the maximum number of credits allowed so you can reduce the time needed to graduate.", "Would be wise to get a credit card to build a credit history?", "It would if you use it wisely. Make sure you understand the terms." ]

[ 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution_positive", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "Hello, can you tell me how much it would cost my college career?", "It varies depending on your school but you can get tips on how to lower the cost.", "Ok, can you give me some tips about housing cost off-campus?", " Sure. One good tip would be to share a house or apartment with multiple housemates so you can divide the cost of the rent. You can also share a car to save on gas and parking.", " And, regarding the cost, what should I take into consideration when deciding for a school?", " You should make sure your chosen career school gives you a clear statement of their tuition and fees.", " And what about discounts, is it possible to get one from my career school?", " You can get one depending on some factors, like, are you a child of an alumnus or alumna? that is, did any of your parents went to that school?", " that would be a no.", " Do you have any other family members currently enrolled in that school?", " Yes, I do.", " Then that would be enough to get a discount at your school.", " Awesome. Now, regarding health care benefits. What if I'm eligible but I'm on a new insurance plan", " In that case, you can save some money because insurance companies can't charge you a deductible or copays for recommended or preventive services like flu shots or other immunizations." ]

[ 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution_positive", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 3, 3, 3, 3 ]

[ "Hey, I need to know some things about college costs. Can you please give me an idea about what to expect?", "Of course. Here you can learn about college costs and get tips on how to lower costs when you go to school.", "Is there any way to lower my tuition fees?", "Most colleges and universities sponsor resident advisor programs that offer reduced tuition or reduced room and board costs if you work in a residence hall.", "But in which cases do they offer a discount then?", "Are you a child of an alumnus or alumna i.e. , if your parent went to the school?", "No, none of my parents did.", "Is more than one family member enrolled at the school?", "Yes, my cousin is.", "In that case, colleges and career schools may offer discounts on tuition.", "That's great to hear! I've also read about combined degrees, what about those?", "Some schools offer combined degree programs or three-year programs that allow you to take all of the courses needed for graduation in three years, instead of four, thereby eliminating one year's educational expenses." ]

[ 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution_positive", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "Hello, I'm here to inform myself about the college costs ahead of me.", "Then you're in the right place. Here you can learn about college costs and get tips on how to lower costs when you go to school.", "So what should I watch out for when it comes to college costs?", "College or career school costs can vary significantly and there are many schools with affordable tuition and generous financial assistance. ake sure to research all schools that may meet your academic and financial needs.", "Alright. Then how do I find colleges or career schools near me?", "For that you can simply use our college search tool, College Navigator.", "What if I don't take a class at all?", "Then you may not have to pay for the credits.", "When do colleges usually offer discounts on tuition?", "Are you a child of an alumnus or alumna i.e. , if your parent went to the school?", "Yes, my dad went to a college.", "In that case colleges and career schools may offer discounts on tuition.", "Are there any other way to reduce my expenses?", "Most schools charge a set price for a specific number of credits taken in a semester. If academically possible, take the maximum number of credits allowed. This strategy reduces the amount of time needed to graduate." ]

[ 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution_positive", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "Good day. I came here to find out how I can cut some costs when going to college. Can you tell me how?", "Of course. Here you can learn about college costs and get tips on how to lower costs when you go to school.", "Then how can I lower the cost of college?", "We have some suggestions on how you might be able to lower the cost of college.", "Do you want to hear these suggestions?", "No, thank you.", "What if I go to a college near my home? Can I save costs?", "Yes, you should consider living with your parents or other family.", "What if I have been uninsured before, because of a condition I had?", "Then you may be eligible to join the Pre-Existing Condition Insurance Plan.", "I'll have to look into that. What about combined degrees? I read about that too.", "Some schools offer combined degree programs or three-year programs that allow you to take all of the courses needed for graduation in three years, instead of four, thereby eliminating one year's educational expenses." ]

[ 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "I wanted to know about the cost of going to school", "Okay, we can help you learn about college costs and give you tips on how to lower costs when you go to school.", "Do you have tips for someone living off campus?", "You can share a house or apartment with multiple housemates to cut down the cost of rent.", "what's some good advice on credit cards?", "It is important that you understand the terms.", "What are some ways to save money on tuition?", "Are you the child of an alumnus or alumna?", "no", "Will you have more than one family member enrolled at the school?", "yes, my sister goes to the school", "You can check with the school to see if they offer a discount on tuition.", "anything else to help lower the cost?", "If academically possible, take the maximum number of credits allowed. This reduces the amount of time needed to graduate. " ]

[ 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution_positive", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "Good evening, I'm looking for advice about college costs, Is there anything you can do to help me out with it?", "No problem. We can guide you in certain aspects of college cost,and how to get lower costs when you happen to go to school.", "That's a relief. I've been looking for reliable information for ages. Look, something i want to get help is about to know various colleges costs, Is there a way i can get a comparative view on that?", "Do not worry. In fact, there is a way. Through the College Scorecard you can know for sure if a college cost is low, or medium or high. You should take note if the college has financial aid available for you, when you valuate your choices.", "Oh, that's a good advice, indeed. I keep forgetting about the financial aid. About that, in which way could i obtain a tuition discount?", "Well, depending on the college, conditions can be very specific, but for the most, a tuition discount could be obtained if you are, for example, child of an ex-alumni. Is that your case?", "You know, in fact it is. I forgot that my father went to my school of choice, so yes, i guess it is my case.", "That's excellent. Then you are most qualified to get a discount.", "Yeah, right? That would be most useful, indeed. But, lets say i want to do more, could i do even more if i take a job, part-time, that is?", "Of course you can do more in that way. A part-time job could help you in a great way to lower your college's costs, but you have to make sure that it doesn't get in the way of your studies and school schedules. You have to choose well.", "Yeah, i know it can be troublesome if that happens. Look a last thing. What can you tell me about housing costs? Is there a practical way to low that?", "Well, there is. A recurring way to low those kind of costs is through sharing a house or apartment with multiple housemates in order to cut down the cost of rent. that can be applied to transportation too, carpooling to cut down gas costs." ]

[ 0, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution_positive", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 2, 2 ]

[ "fghhgfdg", "Sure, no problem. Do you want to know things as the cost of college through time?", "Yes, like that kind of things.", "The financial aid is very important aspect when is related to go to school. ", "Great, but the fafsa form, is something I going to fill for the first time, this will be a problem or have any advantage? ", "It may help you if you are if you are in a high school into the current cycle of 2020-2021.", "I see, there exist any kind of site with FAQs?", "Sure, we have a recently updated FAQ and data details pages which you can visit at any time, with details about fafsa and it reach.", "And how do you track my progress?", "The fsa regularly updates estimates for the first 15 months of the application cycle.", "Is there any age limit?", "Fafsa considers those first-time applicants no older that 19 at the cutoff date who will have received their high school diploma by the start of the school year to which they are applying for the aid." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "I would like some information about FAFSA statistics.", "Is this in relation to having enough money to attend college?", "It has nothing to do with that, no.", "Are you worried about eventually being able to pay back a college loan?", "Yes I would like to know how many people are able to do so.", "In the past, high schools relied on self-reported surveys to estimate their FAFSA completion rate and that data can be inaccurate. We now use a better system.", "Could I get help increasing my FAFSA completion numbers at my high school?", "Federal Student Aid recently launched the Financial Aid Toolkit to help student counsellors understand the basics of federal student aid, provide tips on hosting events along with sample PowerPoint presentations, provide suggested messages for social media and email outreach, and help find other training opportunities for students.", "And how can high schools track their progress?", "Usually, FSA regularly updates estimates for the first 15 months of the application cycle.", "Is this information for all schools?", "No, the district level data only includes applicants reporting public high schools and does not consider private schools that are geographically within a district." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "I'd like to know how many people at my school have applied for Federal Student Aid.", "Are you planning on going to college?", "I'm not sure yet but I probably won't be able to afford it.", "Are there other factors involved in the decision to attend college besides financial concerns?", "Yes I'm weighing other factors like not having time to take 3 years off of my life to do this.", "We have found that there exists a strong correlation between FAFSA completion and college enrolment.", "Is this information accurate?", "Previously, high schools relied on self-reported surveys to estimate their FAFSA completion rate, but such information is not always accurate. So Federal Student Aid is now providing high schools with current data about their FAFSA submissions and completions", "Are there really that many more people applying for and receiving Federal Student Aid?", "Certainly, as the cost of college continues to increase, financial aid becomes ever more important.", "And this information concerns high school students?", "Older files use the previous age assumption that applicants be no older than 18. All other files use the current assumption that applicants be no older than 19 years of age." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "Hello, I came here to learn more about completing the FAFSA for my school.", "Of course. Are you aware that the cost of college continues to increase?", "No, I haven't been following the developments over the recent years. I'm new to all this.", "That's fine. Do you know that many factors are involved in the decision to attend college?", "Yes, it was quite complicated to decide on what to do.", "Then you should know that a strong correlation exists between FAFSA completion and college enrollment. Previously, high schools relied on self-reported surveys to estimate their FAFSA completion rate, and that data can be inaccurate.", "How are applications reported for each high school?", "The number of submitted and completed applications is reported for the current application cycle 2020-2021 and the same time period last year for the previous application cycle 2019-2020.", "Alright. And how do high schools to track their progress?", "FSA regularly updates estimates for the first 15 months of the application cycle.", "I've read that they used to do surveys for this, but that the data wasn't reliable. What does the FSA do to prevent this?", "Yes. For this reason Federal Student Aid is providing high schools with current data about their FAFSA submissions and completions so that high schools can track their progress and help to ensure that their students complete a FAFSA." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "Hello there. I could use some help with my FAFSA completion.", "Of course. Are you aware that the cost of college continues to increase?", "Yes, I am. Unfortunately.", "Then you should also know that financial aid becomes ever more important.", "You can say so, yes. How do you handle files when it comes to age?", "Files ending in 18 year olds use the previous age assumption that applicants be no older than 18. All other files use the current assumption that applicants be no older than 19.", "That's interesting. I've read that schools used to run surveys to figure out the rate of FAFSA completion, but they don't do that anymore. How is it done nowadays?", "In this time and age Federal Student Aid is providing high schools with current data about their FAFSA submissions and completions so that high schools can track their progress and help to ensure that their students complete a FAFSA.", "Ah, that makes sense. And at what point of the year is this data released?", "Data releases occur every other Friday.", "That frequent? That's good to hear, this should make the data more accurate. How is the number of applications for each school reported then?", "The number of submitted and completed applications is reported for the current application cycle 2020-2021 and the same time period last year for the previous application cycle 2019-2020." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "Good evening. Could you perhaps share some advice about completing an FAFSA with me?", "Of course. Are you aware that the cost of college continues to increase?", "No, I'm new to this whole college thing.", "Are you aware that many factors are involved in the decision to attend college then?", "Yes, the whole process is very intimidating to me.", "Then you should know that a strong correlation exists between FAFSA completion and college enrollment. Previously, high schools relied on self - reported surveys to estimate their FAFSA completion rate, and that data can be inaccurate.", "Is it true that the number of seniors increases every year?", "Yes. A new methodology counts more older seniors year over year.", "Wow, I didn't know that! So you were saying that it is critical for me to find a way to cover my costs?", "That's correct. Financial aid becomes ever more important.", "And do the schools have an idea how many applications are sent to them?", "Yes, the number of submitted and completed applications is reported for the current application cycle 2020 - 2021 and the same time period last year for the previous application cycle 2019 - 2020." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "You can help me by telling me all you know about FAFSA completion.", "Of course. Are you aware that the cost of college continues to increase?", "No, but I haven't really kept myself up to date with that.", "Are you aware that many factors are involved in the decision to attend college?", "Yes, it's quite intimidating sometimes. ", "Then you should also know that a strong correlation exists between FAFSA completion and college enrollment.", "Yes, I've read that there were surveys about that.", "That's correct. Previously, high schools relied on self-reported surveys to estimate their FAFSA completion rate, and that data can be inaccurate.", "What if I have some concerns regarding my high school because of the data?", "We've recently updated our FAQ and Data Details pages reflecting recent changes and trending questions, including why we recently changed the definition of a senior, why some schools are not listed on the FAFSA, and common errors or misconceptions when analyzing the data.", "And what is done against inaccurate data?", "Federal Student Aid is providing high schools with current data about their FAFSA submissions and completions so that high schools can track their progress and help to ensure that their students complete a FAFSA." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "can you explain to me what is the FAFSA Completion by the high school and the public school district", "Do you think the cost of college continues to rise?", "it's not what interests me", "Do you think there are factors involved in the decision to attend college?", "yes", "Yes, there is a strong correlation between completion of the FAFSA and enrollment in college. Previously, high schools relied on self-reported surveys to estimate their FAFSA completion rate, and that data may be inaccurate.", "How often do publications occur?", "data releases occur every other Friday.", "Where can I answer my high school related concerns in the data or on the FAFSA?", "We have recently updated our FAQs and Data Details pages reflecting recent changes and trending questions, including why we recently changed the definition of a senior, why some schools are not listed on the FAFSA, and common mistakes or misconceptions when analyzing the data", "considering that the data may be exact, what are you planning to do?", "In light of this, the Federal Student Aid provides high schools with current data on their FAFSA submissions and completion so that high schools can track their progress and help ensure that their students complete a FAFSA." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "what information can you give me regarding the FAFSA Termination by the high school and the public school district", "Do you think the cost of college continues to rise?", "I haven't thought about it", "Do you think there are many factors involved in the decision to attend college?", "I have not considered that point", "I would like to know more about high school in the data or on the FAFSA?", "We recently updated our Frequently Asked Questions and Data Details pages reflecting recent changes and trending questions, including why we recently changed the definition of a senior, why some schools are not listed on the FAFSA, and common mistakes or misconceptions when analyzing the data. ", "What does FSA do for high schools to track their progress?", "FSA regularly updates estimates for the first 15 months of the application cycle", "I need help increasing my FAFSA completion numbers in my area", "Federal Student Aid recently launched the Financial Aid Toolkit to help counselors understand the basics of federal student aid, provide tips on organizing events along with sample PowerPoint presentations, provide suggested messages for networks social and email outreach, and help find other training opportunities. Reach out via email and help find other training opportunities." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "I came here with some questions about your IT Standards Library. Can you please answer them?", "Of course. First of all, welcome to the Federal Student Aid Chief Information Officer 's Information Technology IT Standards Library. Federal Student Aid and its contractors must comply with IT standards and guidelines applicable to all federal agencies.", "Alright. So what specific resources do you offer?", "This section of the IT Standards Library includes documents pertinent to the U.S. Department of Education as a whole.", "Do you want to hear details about these resources?", "No, thank you. I get the idea.", "So, what references do you have for me?", "We have the Lifecycle Management Methodology.", "That sounds interesting. How about testing services? Are there any?", "Yes, we have the Enterprise Test Management Standards.", "You've mentioned earlier that contractors must comply with your guidelines, is that all they need to comply with?", "They must also comply with the policies and procedures specific to the U.S. Department of Education and Federal Student Aid." ]

[ 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5 ]

[ "Hey there. I have some questions about the IT Standards Library, hope you can answer them.", "Of course. First of all, welcome to the Federal Student Aid Chief Information Officer's Information Technology IT Standards Library. Federal Student Aid and its contractors must comply with IT standards and guidelines applicable to all federal agencies.", "What about federal guidelines?", "This section of the IT Standards Library highlights federal organizations involved in establishing and coordinating the implementation of federal laws , regulations , standards and guidelines applicable to information and information technology management. The standards and guidelines they promulgate apply to all federal agencies and departments.", "Do you want to know what resources we offer?", "No, thanks.", "What testing services are there?", "We have the Enterprise Test Management Standards.", "I see. Do you also offer references?", "Yes. The IT Standards Library offers pertinent references for those who do or would like to do business with Federal Student Aid. Documents selected for the library may not encompass all of the documentation or references necessary to perform work for Federal Student Aid.", "Yeah, I already thought so. Do you cover data management as well?", "Yes, we have some great data management resources." ]

[ 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5 ]

[ "Hello, can you give me some information about federal student aid resources?", "Of course. A section of the IT Standards Library includes documents that are specific to the Federal Student Aid IT lifecycle for all projects and lists other pertinent references that an IT project may be required to comply with dependent on the contract.", "Would you like me to tell you about some general references?", "Yes, please.", "We have the Lifecycle Management Methodology, for example.", "Sounds great. What about IT security?", "We also offer some IT Security documents used by FSA.", "Are there any other useful resources?", "Well, there is the Office of Management and Budget Resources.", "And that lifecycle management methodology you mentioned before? What is does that entail?", "The Lifecycle Management Methodology comprises a comprehensive process for managing information technology projects from vision to retirement. The methodology is composed of eight distinct stages, each of which guides project managers through the LMM process by identifying a core/minimum set of deliverables to be created in order to ensure a project 's viability.", "That's very interesting. And what can you tell me about program QA?", "We have the Production Readiness Review PRR Process." ]

[ 0, 1, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5 ]

[ "What is the General and Federal Guidelines and what do they do?", "The General and Federal Guidelines of the IT Standards Library highlights federal organizations involved in establishing and coordinating the implementation of federal laws, regulations, standards and guidelines for information and information technology management for all federal agencies and departments.", "Would you need some resources to use?", "Yes, I would like some resources.", "One of them is the Office of Management and Budget Resources.", "What is the Enterprise Rational Solution used for?", "The Federal Student Aid Enterprise Rational Solution is for sytems development efforts and it is an integrated solution for such things as requirements, tests, and configuration management.", "What pertinent info does the IT Standards Library offer?", "The IT STandards Library offers references for those who do or would like to do business with Federal Student Aid.", "Would the documents selected for thel IT Standards Library cover all the documentation?", "It does encompass most of the documentation or references necessary to perform work for Federal Student Aid but may not encompass all.", "What does the IT Dashboard display?", "The IT Dashboard will show data received from agency IT Portfolio and Business Case reports, including general info on over 7,000 Federal IT investments and detailed data for over 700 of those investment." ]

[ 0, 1, 0, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 1, 2, 2, 3, 3, 3, 3, 4, 4 ]

[ "I need some guidance about the IT Standards Library guidelines please.", "Our IT Standards Library standards and guidelines apply to all federal agencies and departments and they must be followed for all wishing to apply for Federal Student Aid.", "Would you like to know about the resources that can be provided?", "No thank you.", "I'm more interested in testing services. What can you tell me them?", "We have information about Enterprise Test Management Standards.", "And is there information about Technology Standards and Products?", "Yes we have a Technology Standards and Products Guide that might be useful to you.", "Is there a standard for quality assurance?", "Certainly. The Production Readiness Review PRR serves as the final, formal, and documented decision point before a new application or a significant release of an existing application enters Federal Student Aid 's production environment and is exposed to end-users.", "Do you have any information specifically about the Federal Student Aid program?", "Yes you can find documents that are specific to the Federal Student Aid IT lifecycle for all projects. It also lists other pertinent references that an IT project may be required to comply with dependent on the contract." ]

[ 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5 ]

[ "Do you know of any Federal Student Aid specific resources?", "Yes, this section of the IT Standards Library includes documents that are specific to the Federal Student Aid It lifecycle for all projects and lists other important references that an IT project may be required to comply with dependent on the contract.", "Would you like some General References?", "No, I do not need them at this time.", "Would you like to know about IT Security?", "No, no need for IT Security at this time.", "Do you need to know about Data Management?", "Yes, please explain Data Management to me.", "We have Data Management Resources that we use.", "What resources are available not mentioned yet?", "We have Office of Management and Budget Resources.", "What testing services are available?", "We use Enterprise Test Management Standards." ]

[ 0, 1, 0, 1, 0, 1, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 3, 4, 4, 5, 5 ]

[ "I want to know about the IT Standards Library, especially about the General and Federal Guidelines section.", "this is the section that highlights federal organizations involved in establishing and coordinating the implementation of federal laws, regulations, standards, and guidelines applicable to information and information technology management.", "Do you want to know about the resources available to you?", "Not right now.", "Please tell me some of the resources available about the Lifecycle Management Methodology.", "Apart from the Lifecycle Management Methodology in itself, you can also get information about the LMM Tailoring Plan Template.", "and about the General and Federal Guidelines section, to what agencies it applies?", "The standards and guidelines from this section apply to all federal agencies and departments.", "What is the purpose of the Lifecycle Management Methodology?", "the LMM is a comprehensive process for managing information projects from vision to retirement.", "Tell me a bit about the Federal Student Aid Specific REsources section.", "this section includes documents that are specific to the Federal Student Aid IT lifecycle for all projects and it also contains all pertinent references that an IT project may be required to comply with." ]

[ 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5 ]

[ "I'm looking for IT standards on student aid documents", " the IT Standards Library includes documents that are specific to the Federal Student Aid IT lifecycle for all projects and lists other pertinent references that an IT project may be required to comply with dependent on the contract.", "Would you like general references that could help you?", "No, I just need a few things", "Do you need IT security information?", "I could use that", "We have a section that contains IT security documents used by FSA.", "I will also need info on program quality assurance", "Okay, we can help you with the production readiness review process.", "Do you have resources on the Office of Management and Budget?", "Yes, I can help you with that", "what do the federal guidelines cover?", "The standards and guidelines they promulgate apply to all federal agencies and departments ." ]

[ 0, 1, 0, 1, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 2, 2, 2, 3, 3, 4, 4, 5, 5 ]

[ "hi", "hi", "hi", "hi", "hi", "hi", "hi", "It is. For some circumstances, like Timing issues regarding foreclosure, borrower has a discharged chapter 7, 11 or 12 bankruptcy in the past 5 years preceding the date of the credit report.", "O.k, thanks. By the way, how do i get an adverse credit? It is because any debt?", "Not for nay debt. If your total balance for those debts go above $2,085, then it is considered adverse credit.", "Oh, that's interesting. Say, can you tell me about some extenuating circumstances?", "Sure. One of those is if a satisfactory repayment arrangement has been established and six months of voluntary, consecutive, on-time, full monthly payments have been made." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution_positive", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3 ]

[ "I need some help.", "Allow me to assist you. Do you have an endorser?", "No, I don't.", "Are you aware of how to obtain an endorser?", "No, I need help with that.", "Okay. Until you obtain an endorser, it's not possible for you to be eligible for a Direct PLUS loan.", "What if I do a short sale?", "In this case, your short sale will need to be approved and completed.", "Where can I find more information on this?", "You can find more information about this on our website, including information on Deed in Lieu. ", "What does a collection account mean?", "A collection account is any account(open or closed) that has been placed in collection during the 2 years after the date of the credit report." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "response_positive", "query_condition", "response_negative", "query_condition", "response_negative", "respond_solution_negative", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 2, 2 ]

[ "I came here to learn more about a direct plus loan. Can you tell me a few things about it?", "Of course. Do you want a non-exhaustive list of examples of extenuating circumstances?", "No, thank you. I already saw it on your website.", "Do you believe that your situation fits within these examples , or presents a situation that otherwise qualifies for extenuating circumstances?", "No, I don't.", "Are you aware that a review does not guarantee approval then?", "No, I didn't know that. Anyways, it doesn't matter now.", "Are you aware that previous approval based on extenuating circumstances does not guarantee further approvals?", "No, I wasn't aware of that.", "Are you aware that additional documentation may be required beyond the basic requirements?", "Yes, that is something I read about.", "You'll also need to provide a statement that contains an explanation of your extenuation circumstances and the documentation applicable/appropriate to support your claim.", "I see. But what about the description?", "The mortgage account has the loan listed as having the foreclosure process started." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "response_positive", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution_positive", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1 ]

[ "Hello, I would like to obtain information about the Mitigating Circumstances Test", "You should know that a satisfactory repayment agreement has been established and six months of voluntary monthly payments have been made, consecutive and punctual.", "Have you reviewed the above information and no longer want to document mitigating circumstances?", "yes", "in that case you have the various options", "How can I ensure that when you send the mail it does not reach the spam mailbox?", "To prevent our emails from reaching your spam or junk email, please add StudentLoanSupport@ed.gov to your list of trusted senders.", "and what documentation is required?", "A copy of the actual version is essential.", "and can it be a collection account?", "Any open or closed account that has been placed in collection during the two years prior to the date of the credit report with a balance greater than zero.", "and a charged account works too?", "yes. Account charged: Any account opened or closed that has been canceled canceled during the two years prior to the date of the credit report with a balance greater than zero" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 1, 1 ]

[ "I was denied because of bad credit so who can help me get a loan?", "what can I do to get a Direct plus loan?", "Do you have an endorser that can help you get a loan?", "not at the moment", "Were you thinking of using the student on whose behalf you are requesting the Direct PLUS Loan as an endorser?", "no I know I can't use them", "You can't get a Direct PLUS loan without an endorser because of your credit", "how can you help me if we had a repo?", "If it was a repossession or an involuntary repossession within the past 5 years preceding the date of the credit report we might be able to help if you have proof of extenuating circumstances.", "I also have had some debt problems because of a divorce so what would I need as proof to help me out?", "You would need a Final Divorce Decree showing that the borrower is not responsible for repayment of the debt in question" ]

[ 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "respond_solution_negative", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 0, 0, 0, 0, 0, 1, 1, 2, 2 ]

[ "Hi. I'm looking information about how to appeal a credit decision. ", "Sure thing, no problem. This appeal can be made can be made based on certain circumstances?", "Well, not really.", "Do you believe this is situation was because of a extenuating circumstances?", "I been thinking about it, and I not sure that be.", "Is you loan under any kind of review?", "Yes, that was the last thing they told me. ", "If that's the case. You will need to provide a statement that contains an explanation of your circumstances and the documentation to provide your claim.", "Even if the information that I got was the possible cause of the adverse credit?", "Yes, you need to provide, the information you have.", "This proof how needs to be made?", "You need to provide proof that your account has been paid in full." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "response_positive", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution_positive", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1 ]

[ "I came here seeking information on appealing a credit decision. Perhaps you can help me?", "Did you read our non-exhaustive list of examples of extenuating circumstances?", "No, unfortunately not.", "Do you believe that your situation fits within these examples, or presents a situation that otherwise qualifies for extenuating circumstances?", "No. Well, I don't know about the list, I haven't read it.", "Are you aware that review does not guarantee approval?", "Yes, but that is just logical.", "*DEFAULT ERROR*", "Are there any extenuating circumstances relating to an adverse credit history?", "Yes, there are extenuating circumstances relating to the adverse credit history. Remember: Endorsers aren't eligible for this option.", "What if I have reviewed the information above and no longer wish to document extenuating circumstances?", "Then you have a few other options." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "response_positive", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution_positive", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1 ]

[ "Hi there. I would like to have some information related about how to appeal a credit decision.", "Great, thanks. I want to know what can I do now.", "Sure, no problem. Do you have contact with a endorser?", "I'm not very sure.", "You know the endorser can not be the student by self?", "Yes, I have that very clear.", "Alright. So, you need to know that you may still be eligible to receive a direct plus loan.", "Alright, I have to bring proof of some kind of extenuating circunstances?", "Sure, you can bring proof, for example, is your mortgage was fully paid.", "Great. Which other proof are accepted?", "Also is accepted divorce." ]

[ 0, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "response_positive", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution_positive", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 0, 0, 0, 0, 0, 1, 1, 1, 1 ]

[ "Hello, good to talk with you. I'm looking to know some things about the loan program, can you help me out?", "No problem, that's why we are here. Before anything else, Do you know what is a Direct plus Loan?", "Yeah, i know the basics about it, but that's why i'm looking for guidance here, to be sure about some other things.", "That's great. Just for a reminder, This proceeding you are doing right now is to obtain additional information about your loan process. Depending on your selected school, such process could vary.", "By the way, Have you put a freeze on your credit file?", "No, i didn't do that.", "O.k, Thanks. In any case, if i want to apply for a loan, should i go online to do that?", "That's affirmative. You should start to going online and login in to start all the loan process.", "Well, is kind of obvious, really. And, say, is there anything i should do or fill before i can receive my loan?", "Yeah, in fact, you must complete a Direct Plus Loan Master Promissory Note. In which all terms are explain.", "Got it. Just to be sure, every school interested on information to process my loan application, can do that by their own rules, aren't they?", "You're totally right. Every institution can do its own process to obtain that information." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 1, 1, 0, 2, 1, 3, 3, 3, 3 ]

[ "Need help with the Direct Plus Loan Application for graduate students.", "Would you like to learn what a Direct Plus Loan Application for graduate students is?", "No, I know what the Direct Plus Loan application is.", "Do you want to apply for a PLUS Loan?", "No, I do not need to apply for a PLUS Loan at this time.", "When do I complete the Direct PLUS Loan MPN?", "You have the chance to complete the Direct PLUS Loan MPN after you have completed the Direct PLUS Loan Request.", "What happens if I have placed a security freeze on my credit file?", "You definitely have to lift or remove the freeze at each credit bureau before you will be able to continue because your application will not be processed otherwise.", "Can I use my computer to apply for a PLUS Loan?", "Yes, you must LOG IN to start." ]

[ 0, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 1, 0, 2, 1, 3, 3, 3, 2, 4, 4 ]

[ "I have some questions about the direct plus loan.", "a", "Sure, go ahead.", "It is a request for supplemental information in connection with your application for a Federal Direct PLUS Loan Direct PLUS Loan through the William D. Ford Federal Direct Loan Direct Loan Program. Some schools may have a different process for obtaining the additional information needed to process your Direct PLUS Loan application.", "What if I place a security freeze in place on my credit?", "Then you must lift or remove the freeze at each credit bureau before you continue. Your application will not be processed if you have a security freeze.", "Makes sense. So how do I apply for a plus loan?", "All you need to do is log in to start the application.", "And what happens to the information I provide? Is it kept safe?", "The information that you provide will be sent to the school that you select. The school you select will use the information collected to determine your eligibility for a Direct PLUS Loan and process your application.", "Do I need to give the school my permission to use my funds to cover the costs?", "The Direct PLUS Loan Application allows you to authorize the school to use your loan funds to satisfy other educationally related charges after tuition and fees, and room and board have been paid. You are not required to provide this authorization." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 1, 1, 0, 2, 1, 3, 3, 3, 3 ]

[ "I'm looking to apply for the Direct PLUS Loan and would like some information please.", "Are you a Graduate or Professional Student?", "No, not yet but I'm planning ahead a bit.", "Are you seeking supplemental information about the aid on offer?", "No.", "My application process has been stalled, why is this?", "It might be because of the following: If you have placed a security freeze on your credit file, you must lift or remove the freeze at each credit bureau before you continue. Your application will not be processed if you have a security freeze. .", "I find myself needing more information, is that possible?", "We can provide you with supplemental information in connection with your application for a Federal Direct PLUS Loan through the William D. Ford Federal Direct Loan Direct Loan Program.", "What do I have to do in order to apply for a Direct PLUS Loan?", "You must first complete a Direct PLUS Loan Master Promissory Note Direct PLUS Loan MPN, which explains all of the terms and conditions of Direct PLUS Loans." ]

[ 0, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 1, 0, 2, 1, 3, 3, 3, 3, 3, 3 ]

[ "hello could you help me with the PLUS Direct Loan Application for graduate students", "Do you want to know what is a direct PLUS loan application for graduate / professional students?", "Yes please", "ok, This is a request for supplemental information regarding your application for a Federal Direct PLUS Loan Direct PLUS Loan through the William D. Ford Federal Direct Loan Direct Loan Program. Some schools may have a different process to obtain the additional information necessary to process your Direct PLUS Loan application.", "Have you placed a security lock on your credit file?", "No, I have not placed a security lock", "Could you tell me what is a direct PLUS loan application for graduate / professional students?", "This is a request for supplemental information regarding your request. The information you provide will be sent to the school you select. The school you select will use the information collected to determine your eligibility for a Direct PLUS Loan and to process your application.", "and what should I do to receive a Direct PLUS Loan?", "Before you can receive a Direct PLUS Loan, you must complete a Direct PLUS Master Promissory Direct PLUS Loan MPN promissory note, which explains all the terms and conditions of Direct PLUS loans and constitutes your legally binding agreement to pay all Direct PLUS loans that receive under the Direct PLUS MPN loan", "And how do I apply for a PLUS loan?", "you must first LOGIN TO GET STARTED" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 1, 1, 1, 1, 1, 1, 0, 2, 2 ]

[ "can you give me information about the PLUS direct loan application for postgraduate students", "Do you want to know what is a direct PLUS loan application for graduate / professional students?", "no", "Do you know what to do to apply for a PLUS loan?", "Yes please", "the first thing you should do is LOG IN TO GET STARTED", "okay. sorry if you could tell me what is a PLUS direct loan application for graduate / professional students? please", "Of course This is a supplemental information request regarding your application for a Federal Direct PLUS Loan Direct PLUS Loan through the William D. Ford Federal Direct Loan Direct Loan Program [4] Some schools may have a different process to obtain the additional information necessary to process your Direct PLUS Loan application....", "and all schools have the same process?", "No, some schools may have a different process to obtain the additional information necessary to process your Direct PLUS Loan application.", "What do I have to do to receive a Direct PLUS Loan?", "You must complete a Direct PLUS Direct Promissory Master Promissory Direct PLUS Loan MPN, which explains all the terms and conditions of Direct PLUS loans and constitutes your legally binding agreement to pay all Direct PLUS loans you receive under the Direct PLUS MPN loan." ]

[ 0, 0, 1, 0, 0, 1, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 2, 1, 3, 3, 3, 3, 3, 3 ]

[ "Can you please give me some information on the Direct PLUS Loan application for graduate students? ", "Do you need to know what the Direct PLUS Loan application for graduate students is? ", "I do. ", "This application is a request for supplemental information in connection with your application for a Federal Direct PLUS Loan Direct PLUS Loan through the Willam D. Ford Federal Direct Loan Direct Loan Program. Some schools may have different processes for obtaining the additional information needed to process your application. ", "Have you placed a security freeze on your credit file? ", "I have placed a freeze on my credit file. Will that be an issue? ", "If you have placed a freeze on your credit file, you must life or remove it at each credit bureau before you can continue with this process. Your application will not be processed if you have a security freeze. ", "Can I apply for a PLUS Loan online? ", "You can, and as with anything else on the web, you just go to the website and log in to start and then you would start the demo. ", "What must I do before I can receive a Direct PLUS Loan? ", "Before you can receive a Direct PLUS Loan, you must complete a Direct PLUS Loan Master Promissory Note Direct PLUS Loan MPN, which explains all of the terms and conditions of the loan and constitutes your legally binding agreement to repay all loans that you receive under the Direct PLUS Loan MPN. ", "What happens with the information that I enter for the application? ", "The information that you provide will be sent to the school you select to use to determine your eligibility for a Direct PLUS Loan and to process your application. " ]

[ 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 1, 1, 1, 1, 1, 0, 2, 1, 3, 3, 3, 3 ]

[ "Tell me about the Direct PLUS Loan Application for Graduate/Professional Students", "1", "1", "1", "1", "1", "1", "1", "1", "1", "1", "1", "As I said before, that allows you to authorize the school to use your loan funds to satisfy other educationally related charges after tuition and fees and room and board have been paid. You are not required to provide this authorization." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "hi", "hi", "hi", "hi", "hi", "hi", "hi", "hi", "hi", "That's correct. Debt to Earnings rate data is available for the 2015 debt measure year.", "That kind of information can be appealed. Did you filed an appeal before April 25, 2018?", "Yeah, in fact, i filed an appeal before that date.", "Well, you should be happy then, because as for that date, there's no appeal that have been denied after be reviewed." ]

[ 0, 0, 0, 1, 0, 0, 0, 1, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 2, 2, 2 ]

[ "What is gainful employment information mean?", "Gainful employment means in order to get federal student aid a student must take an educational degree at a non-profit or public institution that will prepare them for gainful employment in a recognized occupation.", "Is there an special act that states this?", "Yes, the Higher Education Act Title IV student assistance programs.", "Is there glossary of terms used in the data spreadsheet?", "Yes, there is a glossary of terms used in the D/E data spreadsheet.", "Is there any Debt-to-Earnings Rate Data?", "Yes, D/E rate data is available for the 2015 debt measure year.", "Do you know the appeal date of April 25, 2018 no appeals have been denied?", "Yes, I know since the date of April 25, 2018 no appeals have been denied.", "It shows that no appeals that have been reviewed have been denied and on the spreadsheet a singe asterisk shows that the info presented in the field has changed from what was presented before April 25, 2018.", "What do I need to know for the Annual Earnings Rate?", "You should know that the numerator is the calculated annual loan payment amount is an estimate of the annual loan repayment amount based on the median educational debt of the members. Also, the denominator is the higher mean earnings taken from the Social Security Administration." ]

[ 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 1, 1, 1, 2, 2 ]

[ "Hey, good morning. I'm looking for some information about the gainful employment, please.", "Yeah, no problem. A gainful employment is one of the objectives that any educational program should have through preparation of the student. With that, the student can be eligible for student assistance programs.", "So, basically, you need to be sure that the institution is preparing the people for real world, to say something?", "You could say it in that way, yes. Educational Institution must certainly prepare you for a post in a well recognized occupation.", "Right, right. Um, i suppose that kind of info is somehow collected, huh? Is that data available to consult?", "Sure, that kind of date is collected and gathered, then compiled and made available for debt measure year. Right now, the most recent date is 2015.", "By any chance, did you happen to file an appeal before April 25, 2018?", "You know? In fact i filed one some time ago, way before that date. Why you ask?", "That's good. It surely was answered, because until that date, no appeals have been denied. If you like, you can review the data and check by yourself its status.", "Uh, i'll check that out later. Say, that data collection and availability is the same for, lets say, earnings? ", "Do you mean, like it was explained before?", "No, not exactly like that." ]

[ 0, 0, 0, 1, 0, 0, 0, 0, 1, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "query_condition", "response_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 1, 2, 2, 2 ]

[ "I have some questions I need answered about gainful employment.", "I can help you with that. To qualify for funding under the Higher Education Act Title IV student assistance program, the educational program you receive has to lead to a degree on a non-profit or public institution or prepare the student for gainful employment in a recognized profession.", "What is the Discretionary Income Rate?", "Discretionary Income Rates of 20% or less are considered passing rates, rates higher than 20%, but less than or equal to 30% are called zone rates, and rates greater than 30% are failing rates.", "What is my earnings data used for?", "Do you understand what Earnings Data is?", "No, not really.", "Nevermind about that. What is GE Informational Rate Data used for?", "It provides institutions and the Department with preliminary information about the performance of different institutions.", "What is a D/E rate?", "A D/E rate is based on the typical loan debt and earnings of a cohort of the program's former students who completed that program." ]

[ 0, 0, 0, 1, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 0, 0, 1, 1, 1, 2, 2, 3, 3 ]

[ "a", "a", "a", "a", "Yes, I have read that.", "Then you should know that the SSA calculates and returns to the U.S. Department of Education the Department the mean and median annual earnings of a cohort of students who completed the GE program during a specified cohort period.", "Oh, so the SSA calculates the sum?", "Yes, that's correct.", "What other information does the data spreadsheet contain?", "Information on the Debt to Earnings data spreadsheet includes institution information, program information, D/E Annual Earnings Rates and D/E Discretionary Income Rates including transitional rates for relevant programs with the numbers used to calculate those rates, earnings data, and program appeal status.", "What about the discretionary income rate?", "Rates less than or equal to 20 % are passing rates, rates greater than 20 % but less than or equal to 30 % are zone rates, and rates greater than 30 % are failing rates." ]

[ 0, 1, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "Yes I'd like some information pertaining to the criteria of gainful employment and student aid.", "An educational program must lead to a degree at a non-profit or public institution or it must prepare students for \"gainful employment in a recognized occupation\" in order for said program to be eligible for funding under the Higher Education Act Title IV student assistance programs.", "What's earnings data and how is it calculated?", "Are you employed?", "No, not yet.", "I'm having trouble understanding my Debt-to-Earnings (D/E) Rate Data. What are the little stars for?", "On the spreadsheet, a single asterisk * indicates that the information presented in the field has changed from what was presented prior to the April 25, 2018, update.", "Is there any way to get this spreadsheet online?", "Yes we have information on how to [36] Download the Debt to Earnings data spreadsheet.", "And how is the Annual Earnings Rate calculated?", "The numerator is the calculated annual loan payment amount an estimate of the annual loan repayment amount based on the median educational debt of the members of the sample cohort. The denominator is the higher of the cohort's mean or median earnings obtained from the Social Security Administration SSA." ]

[ 0, 1, 0, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 1, 1, 1, 2, 2, 2, 2, 3, 3 ]

[ "Hello, I would like to obtain information about paid employment...", "In that case to be eligible to receive funds under the Title IV Student Assistance Programs of the Higher Education Act, an educational program must lead to a degree in a public or non-profit institution or must prepare students for a \"gainful employment in a recognized occupation.", "and how is the earnings data calculated?", "Could you read what was described above?", "no", "who calculates the annual rate of profit?", "the numerator is the calculated annual loan payment amount, an estimate of the annual loan repayment amount based on the average educational debt of the cohort members. The denominator is the highest of the average or average income of the cohort obtained from the Social Security Administration SSA", "and where can I have more information?", "you can use Glossary of terms used in the D / E data spreadsheet...", "and where can i see my calculations?", "Download the Debt to Profit Data Spreadsheet" ]

[ 0, 1, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 1, 1, 1, 2, 2, 3, 3, 3, 3 ]

[ "hello what paid employment information could you\n", "To be eligible to receive funds under the Title IV Student Assistance Programs of the Higher Education Act, an educational program must lead to a degree in a public or non-profit institution or must prepare students for \"gainful employment in a recognized occupation. \" gainful employment in a recognized occupation.\n", "and what does this program require?\n", "An educational program must lead to a degree in a public or non-profit institution or must prepare students for \"gainful employment in a recognized occupation.\" gainful employment in a recognized occupation.\n", "and what does SSA do?\n", "The SSA calculates and returns to the United States Department of Education the mean and median annual earnings for a cohort of students who completed the GE program during a specific cohort period.\n", "and what is the debt to earnings rate data?\n", "D / E rate data is available for 2015 debt measurement.\n", "Do you know that it came into effect from April 25, 2018?\n", "Yes i would like to know\n", "As of April 25, 2018, no revised appeals have been denied. In the spreadsheet, a single asterisk * indicates that the information presented in the field has changed from what was presented prior to the April 25, 2018 update.\n", "and how many students must there be to calculate the rate?\n", "At least 10 people who completed a program must match for SSA to return middle and middle income information for disclosure purposes, while there must be at least 30 students in the cohort sent to SSA for the Department to calculate D rates. / E.\n" ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 2, 3, 3 ]

[ "Why do I need gainful employment?", "You need to be in an educational program that would lead to gainful employment in a recognized occupation or must lead to a degree at a non-profit or public institution to be eligible for funding under the Higher Education Act Title IV student assistance program.", "What does the date of April 25, 2018 have to do with appeals?", "As of April 25, 2018, no appeals that were review have been denied.", "What is the earnings data?", "do you mean as described previously, what is the earnings data?", "Yes, that is what I am pertaining to.", "The SSA calculates and returns to the US Department of Education the mean and median annual earnings of a cohort of students who completed the GE program during a specified period.", "What does for Discretionary Income Rate mean?", "They are rates less than or equal to 20% passing rates and rates higher than 20% but less than or equal to 30% are zone rates, and rates great than 30% are failing rates.", "How is the annual earnings rate calculated?", "The numerator is the calculated annual loan payment amount an estimate of the annual loan repayment amount based on the median education debt of the members and the denominator is the higher of the mean or median earnings gotten from the SSA." ]

[ 0, 1, 0, 1, 0, 0, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 2, 2, 3, 3, 3, 3 ]

[ "Hi could you please tell me if a criminal conviction affects the eligibility for federal student aid?", "Yes students with criminal convictions have limited eligibility for federal student aid. Before applying make sure you understand your status and don't assume you can't get aid.", "What if the conviction is drug related does this affect my ability to get aid?", "Yes this can affect your eligibility. When you complete the FAFSA form you will be asked whether you had a drug conviction for an offense that occurred while you were receiving federal student aid.", "Can you please tell me what other convictions can affect my eligibility for aid?", "You cannot receive a Federal Pell Grant if you have been convicted of a forcible or non forcible sexual offense, and you are subject to an involuntary civil commitment upon completion of a period of incarceration for the said offense.", "I have a conviction but am not sure if it falls under the conditions you described.", "If your conviction is as I stated you will not be able to receive a Federal Pell Grant.", "If I have a previous drug conviction how can I regain eligibility for federal student aid?", "If you have had a drug conviction you can regain eligibility early by successfully completing an approved drug rehabilitation program or by passing two unannounced drug tests administered by an approved drug rehabilitation program.", "I regained eligibility during my award year, what should I do now?", "You should notify your financial aid office immediately so you can get any aid you are eligible for." ]

[ 0, 1, 0, 1, 0, 0, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 2, 2, 3, 3, 3, 3 ]

[ "Is there any way that a student with a criminal conviction can get federal student aid?", "All applicants are advised to ensure that they understand their status and not to assume that they won't receive financial aid", "What is an applicant has a drug conviction?", "In this case, you are provided with a worksheet to help determine whether your conviction affects your eligibility or not", "If an applicant was suspended from being eligible for federal aid due to a drug conviction, is there any way this can be turned around?", " An applicant can regain eligibility for federal aid by successfully completing an approved drug rehabilitation program or by passing two unannounced drug tests by an approved drug rehabilitation program", "Am I eligible for federal student aid if I am incarcerated?", "In this instance, you have limited eligibility for student aid", "Is the incarceration due to a drug-related offense or are you subject to an involuntary civil commitment for a sexual offense?", "Yes, I fall into that category", "In this case, your eligibility for student aid may well be limited", "What can I do if my eligibility for student aid has been suspended due to a drug conviction?", "You can regain early eligibility by successfully completing an approved drug rehabilitation program or by passing two unannounced drug tests administered by an approved drug rehabilitation program" ]

[ 0, 1, 0, 0, 0, 1, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 1, 1, 2, 2, 2, 2, 2, 3, 3 ]

[ "can I get school aid if I've done prison time and what do I need to do to find out more?", "You have to understand your status and don't assume that you can't get aid because of a conviction.", "well I'm on parole at the moment, so am I eligible for help?", "You may be eligible for federal student aid. However, if you were convicted of a drug-related offense or if you are subject to an involuntary civil commitment for a sexual offense, your eligibility may be limited.", "does it matter if I was already getting financial aid when I got arrested?", "Yes, your eligibility might be suspended if the offense occurred while you were receiving federal student aid", "and I read that I might be able to regain my financial aid if I take certain steps, is that true?", "Yes, If you had a drug conviction, you can regain eligibility early by successfully completing an approved drug rehabilitation program or by passing two unannounced drug tests administered by an approved drug rehabilitation program. If you regain eligibility during the award year, notify your financial aid office immediately so you can get any aid you’re eligible for.", "could we get financial aid while still on the inside?", "You have limited eligibility for federal student aid while incarcerated.", "Was your incarceration for a drug-related offense or are you subject to an involuntary civil commitment for a sexual offense?", "no, nothing like that" ]

[ 0, 1, 0, 1, 0, 0, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 2, 2, 3, 3, 3, 3 ]

[ "Hi could you please tell if I have a criminal conviction if this will limit my eligibility for federal student aid?", "Yes it can but make sure you understand your status and don't just assume that you can't get aid, you might well be able to.", "What sort of convictions might affect the aid that I can receive?", "Other than drug convictions, convictions for a forcible or non forcible sexual offense which are subject to an involuntary civil commitment upon completion of a period of incarceration for that offense your aid might be affected.", "If I have been incarcerated for the said offense what aid can't I receive?", "You will not be able to receive a Federal Pell Grant.", "Can I regain eligibility for aid if I have had a drug related conviction?", "You can regain eligibility and if you do regain eligibility during the award year you should notify your financial aid office immediately so you can get any aid that is due to you.", "What if I have been incarcerated, will I be eligible for aid?", "You can receive aid but it might be limited.", "What happens after I have been released after a conviction?", "Once you are released most eligibility limitation will be removed. In fact, you will be able to apply for aid before you are released so your aid is processed in time for you to start school." ]

[ 0, 1, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 2, 2, 3, 3, 3, 3 ]

[ "I want to learn more about students with a criminal status as it pertains to financial aid.", "I can help you. It is important to understand your status and not assume you won't qualify. Do you know your status?", "WIll I be asked about drug convictions that happened while receiving federal aid?", "Yes you will.", "Can I get aid on probation or parole?", "Yes, you actually can.", "Are you on parole or probation?.", "No, I am not.", "Were you convicted of a drug related offense?", "Yes, I was.", "When can I apply for aid when incarcerated?", "You apply before you are released." ]

[ 0, 1, 0, 1, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 3, 3 ]