text
stringlengths
13
409
inputs
dict
prediction
listlengths
2
2
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.
{ "text": "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there." }
[ { "label": "NEGATIVE", "score": 0.925281822681427 }, { "label": "POSITIVE", "score": 0.074718177318573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
When using my card I was charged a fee for doing so, why?
{ "text": "When using my card I was charged a fee for doing so, why?" }
[ { "label": "NEGATIVE", "score": 0.9987143278121948 }, { "label": "POSITIVE", "score": 0.0012856752146035433 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
What are the steps I need to do if I have a stolen card?
{ "text": "What are the steps I need to do if I have a stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9981449842453003 }, { "label": "POSITIVE", "score": 0.0018550714012235403 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?
{ "text": "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?" }
[ { "label": "NEGATIVE", "score": 0.9996951818466187 }, { "label": "POSITIVE", "score": 0.00030479542328976095 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
What do you require to verify someone's identity?
{ "text": "What do you require to verify someone's identity?" }
[ { "label": "NEGATIVE", "score": 0.9942375421524048 }, { "label": "POSITIVE", "score": 0.005762491375207901 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
Is there a top-up limit that I have to stay under during a given period of time?
{ "text": "Is there a top-up limit that I have to stay under during a given period of time?" }
[ { "label": "NEGATIVE", "score": 0.9941330552101135 }, { "label": "POSITIVE", "score": 0.005866982042789459 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
If someone in a different country sends me money, do I have to pay a fee?
{ "text": "If someone in a different country sends me money, do I have to pay a fee?" }
[ { "label": "NEGATIVE", "score": 0.9992700219154358 }, { "label": "POSITIVE", "score": 0.0007299253484234214 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??
{ "text": "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??" }
[ { "label": "NEGATIVE", "score": 0.9980922341346741 }, { "label": "POSITIVE", "score": 0.0019078028853982687 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Changed details is essential, what steps do I take to do so?
{ "text": "Changed details is essential, what steps do I take to do so?" }
[ { "label": "NEGATIVE", "score": 0.8929722309112549 }, { "label": "POSITIVE", "score": 0.10702778398990631 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
I need to have an item refunded.
{ "text": "I need to have an item refunded." }
[ { "label": "NEGATIVE", "score": 0.9994664788246155 }, { "label": "POSITIVE", "score": 0.0005334985326044261 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
When will my transfer process?
{ "text": "When will my transfer process?" }
[ { "label": "NEGATIVE", "score": 0.9990069270133972 }, { "label": "POSITIVE", "score": 0.0009930799715220928 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.
{ "text": "I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct." }
[ { "label": "POSITIVE", "score": 0.9953072667121887 }, { "label": "NEGATIVE", "score": 0.004692671354860067 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?
{ "text": "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?" }
[ { "label": "NEGATIVE", "score": 0.9994310736656189 }, { "label": "POSITIVE", "score": 0.0005689421086572111 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
Where are you present globally?
{ "text": "Where are you present globally?" }
[ { "label": "NEGATIVE", "score": 0.6108533143997192 }, { "label": "POSITIVE", "score": 0.3891466557979584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Where do I find my card PIN?
{ "text": "Where do I find my card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9987951517105103 }, { "label": "POSITIVE", "score": 0.0012047740165144205 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
What are the steps for my friend to send me money?
{ "text": "What are the steps for my friend to send me money?" }
[ { "label": "NEGATIVE", "score": 0.9987524747848511 }, { "label": "POSITIVE", "score": 0.0012475366238504648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
I think there is a mistake. I am being charged twice.
{ "text": "I think there is a mistake. I am being charged twice." }
[ { "label": "NEGATIVE", "score": 0.9982157945632935 }, { "label": "POSITIVE", "score": 0.001784282736480236 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
There is a payment that I made that hasn't gone through yet.
{ "text": "There is a payment that I made that hasn't gone through yet." }
[ { "label": "NEGATIVE", "score": 0.9930819869041443 }, { "label": "POSITIVE", "score": 0.006918014958500862 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?
{ "text": "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?" }
[ { "label": "NEGATIVE", "score": 0.9995986819267273 }, { "label": "POSITIVE", "score": 0.0004012873978354037 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?
{ "text": "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?" }
[ { "label": "NEGATIVE", "score": 0.9993613362312317 }, { "label": "POSITIVE", "score": 0.0006386747700162232 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Do you accept all cards and currencies?
{ "text": "Do you accept all cards and currencies?" }
[ { "label": "NEGATIVE", "score": 0.8817282319068909 }, { "label": "POSITIVE", "score": 0.11827177554368973 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
My card payment has the wrong exchange rate
{ "text": "My card payment has the wrong exchange rate" }
[ { "label": "NEGATIVE", "score": 0.9995636343955994 }, { "label": "POSITIVE", "score": 0.00043632497545331717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
i put money on my card and i dont see it on the balance
{ "text": "i put money on my card and i dont see it on the balance" }
[ { "label": "NEGATIVE", "score": 0.9994876384735107 }, { "label": "POSITIVE", "score": 0.0005123790469951928 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
How can I stop someone from using my card after I lost it yesterday.
{ "text": "How can I stop someone from using my card after I lost it yesterday." }
[ { "label": "NEGATIVE", "score": 0.9992750287055969 }, { "label": "POSITIVE", "score": 0.0007249503396451473 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
Why can't I transfer money to a beneficiary
{ "text": "Why can't I transfer money to a beneficiary" }
[ { "label": "NEGATIVE", "score": 0.9976722598075867 }, { "label": "POSITIVE", "score": 0.0023276805877685547 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
If I was travelling abroad, would I be able to hold currencies in euros?
{ "text": "If I was travelling abroad, would I be able to hold currencies in euros?" }
[ { "label": "NEGATIVE", "score": 0.9990962743759155 }, { "label": "POSITIVE", "score": 0.0009038008283823729 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!
{ "text": "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!" }
[ { "label": "NEGATIVE", "score": 0.9987202882766724 }, { "label": "POSITIVE", "score": 0.0012797683011740446 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I didn't receive the correct amount of cash when I exchanged it overseas.
{ "text": "I didn't receive the correct amount of cash when I exchanged it overseas." }
[ { "label": "NEGATIVE", "score": 0.9996496438980103 }, { "label": "POSITIVE", "score": 0.0003503289772197604 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Why was my top-up declined?
{ "text": "Why was my top-up declined?" }
[ { "label": "NEGATIVE", "score": 0.9979298114776611 }, { "label": "POSITIVE", "score": 0.002070152899250388 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Top up not available in my wallet.
{ "text": "Top up not available in my wallet." }
[ { "label": "NEGATIVE", "score": 0.9996052384376526 }, { "label": "POSITIVE", "score": 0.0003947373479604721 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
It looks like my top up didn't work. Why?
{ "text": "It looks like my top up didn't work. Why?" }
[ { "label": "NEGATIVE", "score": 0.9997890591621399 }, { "label": "POSITIVE", "score": 0.00021096711861900985 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Do I have to go to the bank to change my PIN?
{ "text": "Do I have to go to the bank to change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9995298385620117 }, { "label": "POSITIVE", "score": 0.00047019493649713695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Why is the transaction not posting?
{ "text": "Why is the transaction not posting?" }
[ { "label": "NEGATIVE", "score": 0.9975048899650574 }, { "label": "POSITIVE", "score": 0.0024950869847089052 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I made a bank transfer from my UK account today, but it's not showing. Can you check status?
{ "text": "I made a bank transfer from my UK account today, but it's not showing. Can you check status?" }
[ { "label": "NEGATIVE", "score": 0.9985883831977844 }, { "label": "POSITIVE", "score": 0.0014115623198449612 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I found my card again. Can I put it back into the app?
{ "text": "I found my card again. Can I put it back into the app?" }
[ { "label": "NEGATIVE", "score": 0.9988338351249695 }, { "label": "POSITIVE", "score": 0.0011661481112241745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Are there limits as to where my card will be accepted?
{ "text": "Are there limits as to where my card will be accepted?" }
[ { "label": "NEGATIVE", "score": 0.9977635145187378 }, { "label": "POSITIVE", "score": 0.0022364468313753605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
Do I need to order a new card if mine is expiring?
{ "text": "Do I need to order a new card if mine is expiring?" }
[ { "label": "NEGATIVE", "score": 0.9992877840995789 }, { "label": "POSITIVE", "score": 0.0007123020477592945 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Are there any restrictions on where I use this card?
{ "text": "Are there any restrictions on where I use this card?" }
[ { "label": "NEGATIVE", "score": 0.998190701007843 }, { "label": "POSITIVE", "score": 0.0018093264661729336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
can I be charged for topping up by card
{ "text": "can I be charged for topping up by card" }
[ { "label": "NEGATIVE", "score": 0.8008483648300171 }, { "label": "POSITIVE", "score": 0.1991516351699829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I just got refunded for my purchase over two weeks ago
{ "text": "I just got refunded for my purchase over two weeks ago" }
[ { "label": "NEGATIVE", "score": 0.998489260673523 }, { "label": "POSITIVE", "score": 0.0015107112703844905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I did not do this payment
{ "text": "I did not do this payment" }
[ { "label": "NEGATIVE", "score": 0.99724942445755 }, { "label": "POSITIVE", "score": 0.002750580431893468 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.
{ "text": "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there." }
[ { "label": "NEGATIVE", "score": 0.9994294047355652 }, { "label": "POSITIVE", "score": 0.0005705992807634175 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.
{ "text": "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM." }
[ { "label": "NEGATIVE", "score": 0.9991777539253235 }, { "label": "POSITIVE", "score": 0.0008222351898439229 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Do you only use Visa or do you have Mastercard too?
{ "text": "Do you only use Visa or do you have Mastercard too?" }
[ { "label": "NEGATIVE", "score": 0.9902412295341492 }, { "label": "POSITIVE", "score": 0.009758731350302696 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
I would like to know what the restrictions are for the disposable cards.
{ "text": "I would like to know what the restrictions are for the disposable cards." }
[ { "label": "NEGATIVE", "score": 0.9825751781463623 }, { "label": "POSITIVE", "score": 0.017424793913960457 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Why can't I withdraw cash?
{ "text": "Why can't I withdraw cash?" }
[ { "label": "NEGATIVE", "score": 0.9865618348121643 }, { "label": "POSITIVE", "score": 0.0134381502866745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Will money be added automatically when necessary?
{ "text": "Will money be added automatically when necessary?" }
[ { "label": "NEGATIVE", "score": 0.9971515536308289 }, { "label": "POSITIVE", "score": 0.0028485048096626997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
The app can't verify my information for identity proofing purposes.
{ "text": "The app can't verify my information for identity proofing purposes." }
[ { "label": "NEGATIVE", "score": 0.9996581077575684 }, { "label": "POSITIVE", "score": 0.0003418479464016855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Do you have the best exchange rate?
{ "text": "Do you have the best exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9782644510269165 }, { "label": "POSITIVE", "score": 0.02173556014895439 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.
{ "text": "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through." }
[ { "label": "NEGATIVE", "score": 0.8106811046600342 }, { "label": "POSITIVE", "score": 0.18931886553764343 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
How can I exchange currencies with this app?
{ "text": "How can I exchange currencies with this app?" }
[ { "label": "NEGATIVE", "score": 0.9983986020088196 }, { "label": "POSITIVE", "score": 0.001601356198079884 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
How can I set up Google Pay on my device?
{ "text": "How can I set up Google Pay on my device?" }
[ { "label": "NEGATIVE", "score": 0.9994738698005676 }, { "label": "POSITIVE", "score": 0.0005261095939204097 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
what is the leadtime for a new card to show up in the mail?
{ "text": "what is the leadtime for a new card to show up in the mail?" }
[ { "label": "NEGATIVE", "score": 0.998744010925293 }, { "label": "POSITIVE", "score": 0.0012559245806187391 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
Can you please refund my item?
{ "text": "Can you please refund my item?" }
[ { "label": "NEGATIVE", "score": 0.9937347769737244 }, { "label": "POSITIVE", "score": 0.006265278439968824 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I think the exchange rate for the cash I withdrew wasn't correct.
{ "text": "I think the exchange rate for the cash I withdrew wasn't correct." }
[ { "label": "NEGATIVE", "score": 0.9996300935745239 }, { "label": "POSITIVE", "score": 0.00036986544728279114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help.
{ "text": "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help." }
[ { "label": "NEGATIVE", "score": 0.9988211989402771 }, { "label": "POSITIVE", "score": 0.0011788354022428393 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
can my husband open an account and transfer money
{ "text": "can my husband open an account and transfer money" }
[ { "label": "NEGATIVE", "score": 0.991132915019989 }, { "label": "POSITIVE", "score": 0.008867130614817142 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
I am missing a refund amount on my account.
{ "text": "I am missing a refund amount on my account." }
[ { "label": "NEGATIVE", "score": 0.9997385144233704 }, { "label": "POSITIVE", "score": 0.0002614653785713017 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I don't think the charges made when I had currency exchanged are right.
{ "text": "I don't think the charges made when I had currency exchanged are right." }
[ { "label": "NEGATIVE", "score": 0.9971381425857544 }, { "label": "POSITIVE", "score": 0.0028618467040359974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I don't think I should have been charged a fee to use my card.
{ "text": "I don't think I should have been charged a fee to use my card." }
[ { "label": "NEGATIVE", "score": 0.9988158941268921 }, { "label": "POSITIVE", "score": 0.0011841084342449903 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
{ "text": "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on." }
[ { "label": "NEGATIVE", "score": 0.9995841383934021 }, { "label": "POSITIVE", "score": 0.00041586943552829325 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I want a refund
{ "text": "I want a refund" }
[ { "label": "NEGATIVE", "score": 0.994002640247345 }, { "label": "POSITIVE", "score": 0.005997315514832735 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
How do you determine the exchange rate?
{ "text": "How do you determine the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9981505274772644 }, { "label": "POSITIVE", "score": 0.0018494882388040423 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
I bought something with my card and I was charged a fee
{ "text": "I bought something with my card and I was charged a fee" }
[ { "label": "NEGATIVE", "score": 0.8295508623123169 }, { "label": "POSITIVE", "score": 0.1704491227865219 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
How do I get a new card as your machine swallowed mine!
{ "text": "How do I get a new card as your machine swallowed mine!" }
[ { "label": "NEGATIVE", "score": 0.9991520643234253 }, { "label": "POSITIVE", "score": 0.000847967283334583 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.
{ "text": "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days." }
[ { "label": "NEGATIVE", "score": 0.9884202480316162 }, { "label": "POSITIVE", "score": 0.011579758487641811 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I need to find out why my pending payment hasn't gone through.
{ "text": "I need to find out why my pending payment hasn't gone through." }
[ { "label": "NEGATIVE", "score": 0.9989975094795227 }, { "label": "POSITIVE", "score": 0.0010025540832430124 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
help, lost my card
{ "text": "help, lost my card" }
[ { "label": "NEGATIVE", "score": 0.9996246099472046 }, { "label": "POSITIVE", "score": 0.00037537526804953814 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Was my transaction reverted with my card?
{ "text": "Was my transaction reverted with my card?" }
[ { "label": "NEGATIVE", "score": 0.9986526966094971 }, { "label": "POSITIVE", "score": 0.0013472852297127247 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
How is my PIN sent?
{ "text": "How is my PIN sent?" }
[ { "label": "NEGATIVE", "score": 0.9988722205162048 }, { "label": "POSITIVE", "score": 0.0011277507292106748 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
Salary in GBP has been received. Does it need to be configured into another place?
{ "text": "Salary in GBP has been received. Does it need to be configured into another place?" }
[ { "label": "NEGATIVE", "score": 0.9965967535972595 }, { "label": "POSITIVE", "score": 0.0034031961113214493 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
How can I find out where the funds are flow?
{ "text": "How can I find out where the funds are flow?" }
[ { "label": "NEGATIVE", "score": 0.9990392923355103 }, { "label": "POSITIVE", "score": 0.000960754172410816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
How do I use American express to top up my account?
{ "text": "How do I use American express to top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9994509816169739 }, { "label": "POSITIVE", "score": 0.0005490232142619789 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
What is with the need to have all my ID information?
{ "text": "What is with the need to have all my ID information?" }
[ { "label": "NEGATIVE", "score": 0.9995328187942505 }, { "label": "POSITIVE", "score": 0.000467153440695256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
When will my deposit post to my account?
{ "text": "When will my deposit post to my account?" }
[ { "label": "NEGATIVE", "score": 0.9990703463554382 }, { "label": "POSITIVE", "score": 0.0009296798380091786 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
My top-up was cancelled, could my bank be the problem?
{ "text": "My top-up was cancelled, could my bank be the problem?" }
[ { "label": "NEGATIVE", "score": 0.9996393918991089 }, { "label": "POSITIVE", "score": 0.0003606066748034209 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I have a Visa and Mastercard, can I use these?
{ "text": "I have a Visa and Mastercard, can I use these?" }
[ { "label": "NEGATIVE", "score": 0.9923462867736816 }, { "label": "POSITIVE", "score": 0.007653732784092426 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.
{ "text": "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two." }
[ { "label": "NEGATIVE", "score": 0.9994705319404602 }, { "label": "POSITIVE", "score": 0.0005294282454997301 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I was not able to receive the correct amount of cash.
{ "text": "I was not able to receive the correct amount of cash." }
[ { "label": "NEGATIVE", "score": 0.9997579455375671 }, { "label": "POSITIVE", "score": 0.00024207861861214042 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.
{ "text": "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me." }
[ { "label": "NEGATIVE", "score": 0.9988245368003845 }, { "label": "POSITIVE", "score": 0.0011754861334338784 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Why have I not received my PIN
{ "text": "Why have I not received my PIN" }
[ { "label": "NEGATIVE", "score": 0.9959989786148071 }, { "label": "POSITIVE", "score": 0.004001011606305838 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
My transfer failed to a beneficiary
{ "text": "My transfer failed to a beneficiary" }
[ { "label": "NEGATIVE", "score": 0.9996943473815918 }, { "label": "POSITIVE", "score": 0.00030568765942007303 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
There is an extra 1£ charge on my app. Why did you charge me extra?
{ "text": "There is an extra 1£ charge on my app. Why did you charge me extra?" }
[ { "label": "NEGATIVE", "score": 0.9936935305595398 }, { "label": "POSITIVE", "score": 0.006306387018412352 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How do I receive more physical cards
{ "text": "How do I receive more physical cards" }
[ { "label": "NEGATIVE", "score": 0.9893805980682373 }, { "label": "POSITIVE", "score": 0.01061934418976307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I did not get the right exchange rate while getting my cash out.
{ "text": "I did not get the right exchange rate while getting my cash out." }
[ { "label": "NEGATIVE", "score": 0.9998021721839905 }, { "label": "POSITIVE", "score": 0.00019788926874753088 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?
{ "text": "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?" }
[ { "label": "NEGATIVE", "score": 0.9993706345558167 }, { "label": "POSITIVE", "score": 0.0006293458282016218 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I want to know about your refund policy.
{ "text": "I want to know about your refund policy." }
[ { "label": "POSITIVE", "score": 0.9337833523750305 }, { "label": "NEGATIVE", "score": 0.06621664762496948 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Extra charge during transfer
{ "text": "Extra charge during transfer" }
[ { "label": "POSITIVE", "score": 0.9879990816116333 }, { "label": "NEGATIVE", "score": 0.012000965885818005 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Can I write a cheque to top up?
{ "text": "Can I write a cheque to top up?" }
[ { "label": "NEGATIVE", "score": 0.9985816478729248 }, { "label": "POSITIVE", "score": 0.0014183416496962309 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
I think that someone may be using my card, but I'm not sure,.
{ "text": "I think that someone may be using my card, but I'm not sure,." }
[ { "label": "NEGATIVE", "score": 0.9993517994880676 }, { "label": "POSITIVE", "score": 0.0006482163444161415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
{ "text": "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back." }
[ { "label": "NEGATIVE", "score": 0.994209885597229 }, { "label": "POSITIVE", "score": 0.005790096707642078 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I got mugged yesterday and they took everything. I can't use the app, so I need some help.
{ "text": "I got mugged yesterday and they took everything. I can't use the app, so I need some help." }
[ { "label": "NEGATIVE", "score": 0.999193012714386 }, { "label": "POSITIVE", "score": 0.0008069374598562717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
Is there a top-up fee if you add money in USD?
{ "text": "Is there a top-up fee if you add money in USD?" }
[ { "label": "NEGATIVE", "score": 0.9889405369758606 }, { "label": "POSITIVE", "score": 0.011059427633881569 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Asked for $100 but only got $20. Why would this happen?
{ "text": "Asked for $100 but only got $20. Why would this happen?" }
[ { "label": "NEGATIVE", "score": 0.9989915490150452 }, { "label": "POSITIVE", "score": 0.0010084703098982573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Could I get a MasterCard and Visa from you?
{ "text": "Could I get a MasterCard and Visa from you?" }
[ { "label": "NEGATIVE", "score": 0.9975314140319824 }, { "label": "POSITIVE", "score": 0.0024685051757842302 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
can I link a card of yours I already have?
{ "text": "can I link a card of yours I already have?" }
[ { "label": "NEGATIVE", "score": 0.9926770925521851 }, { "label": "POSITIVE", "score": 0.007322837598621845 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I can't see a top-up top-up verification code.
{ "text": "I can't see a top-up top-up verification code." }
[ { "label": "NEGATIVE", "score": 0.9985106587409973 }, { "label": "POSITIVE", "score": 0.0014893828192725778 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
After I attempted a transfer, it failed.
{ "text": "After I attempted a transfer, it failed." }
[ { "label": "NEGATIVE", "score": 0.9996837377548218 }, { "label": "POSITIVE", "score": 0.0003163358778692782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Why is there a fee for doing a transfer?
{ "text": "Why is there a fee for doing a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9987917542457581 }, { "label": "POSITIVE", "score": 0.001208229805342853 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
What am I going to need in order to activate my card?
{ "text": "What am I going to need in order to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9984130859375 }, { "label": "POSITIVE", "score": 0.0015868979971855879 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null