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I did a transfer and was charged a fee that should not have been charged!
{ "text": "I did a transfer and was charged a fee that should not have been charged!" }
[ { "label": "NEGATIVE", "score": 0.9986507296562195 }, { "label": "POSITIVE", "score": 0.0013493000296875834 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Why is this not letting me exchange crypto? I need help making this transaction go through.
{ "text": "Why is this not letting me exchange crypto? I need help making this transaction go through." }
[ { "label": "NEGATIVE", "score": 0.9995046854019165 }, { "label": "POSITIVE", "score": 0.000495296495500952 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
My card wasn't working in a shop
{ "text": "My card wasn't working in a shop" }
[ { "label": "NEGATIVE", "score": 0.9968069791793823 }, { "label": "POSITIVE", "score": 0.0031929914839565754 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Why does it still charge me even though I was unable to withdraw money from the ATM?
{ "text": "Why does it still charge me even though I was unable to withdraw money from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9913550019264221 }, { "label": "POSITIVE", "score": 0.00864496175199747 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
What kind of security protects my money?
{ "text": "What kind of security protects my money?" }
[ { "label": "NEGATIVE", "score": 0.9944235682487488 }, { "label": "POSITIVE", "score": 0.005576407071202993 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
If I want to topup by card, how do I do it?
{ "text": "If I want to topup by card, how do I do it?" }
[ { "label": "NEGATIVE", "score": 0.9984248876571655 }, { "label": "POSITIVE", "score": 0.0015750981401652098 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Where do I go to add a new card?
{ "text": "Where do I go to add a new card?" }
[ { "label": "NEGATIVE", "score": 0.9979217648506165 }, { "label": "POSITIVE", "score": 0.0020783075597137213 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
the exchange rate I got for cash was wrong
{ "text": "the exchange rate I got for cash was wrong" }
[ { "label": "NEGATIVE", "score": 0.9997352957725525 }, { "label": "POSITIVE", "score": 0.0002646856300998479 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Can I setup top ups in advance?
{ "text": "Can I setup top ups in advance?" }
[ { "label": "NEGATIVE", "score": 0.9973529577255249 }, { "label": "POSITIVE", "score": 0.002647091867402196 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
My card didn't work at the ATM in Notting Hill. Is my card working?
{ "text": "My card didn't work at the ATM in Notting Hill. Is my card working?" }
[ { "label": "NEGATIVE", "score": 0.9995835423469543 }, { "label": "POSITIVE", "score": 0.0004164720594417304 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
How do I get refills to my card when I'm traveling?
{ "text": "How do I get refills to my card when I'm traveling?" }
[ { "label": "NEGATIVE", "score": 0.9986358284950256 }, { "label": "POSITIVE", "score": 0.0013641086407005787 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Is the card welcomed by everybody?
{ "text": "Is the card welcomed by everybody?" }
[ { "label": "POSITIVE", "score": 0.9992938041687012 }, { "label": "NEGATIVE", "score": 0.000706212071236223 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?
{ "text": "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?" }
[ { "label": "NEGATIVE", "score": 0.999561607837677 }, { "label": "POSITIVE", "score": 0.00043833270319737494 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Is there anything to do because my phone was stolen?
{ "text": "Is there anything to do because my phone was stolen?" }
[ { "label": "NEGATIVE", "score": 0.9992275238037109 }, { "label": "POSITIVE", "score": 0.0007724895840510726 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
Help me! When I was abroad, the exchange rate was wrong.
{ "text": "Help me! When I was abroad, the exchange rate was wrong." }
[ { "label": "NEGATIVE", "score": 0.9996732473373413 }, { "label": "POSITIVE", "score": 0.00032681788434274495 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Why is my cash withdrawal still pending?
{ "text": "Why is my cash withdrawal still pending?" }
[ { "label": "NEGATIVE", "score": 0.999234676361084 }, { "label": "POSITIVE", "score": 0.0007653714274056256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I transferred money but the balance did not update.
{ "text": "I transferred money but the balance did not update." }
[ { "label": "NEGATIVE", "score": 0.9987632036209106 }, { "label": "POSITIVE", "score": 0.0012367699528113008 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
My card is stolen. Help!
{ "text": "My card is stolen. Help!" }
[ { "label": "NEGATIVE", "score": 0.9967610239982605 }, { "label": "POSITIVE", "score": 0.0032389850821346045 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Can you tell me how transferring money into my account works?
{ "text": "Can you tell me how transferring money into my account works?" }
[ { "label": "NEGATIVE", "score": 0.9985242486000061 }, { "label": "POSITIVE", "score": 0.0014757454628124833 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
My payment has not been accepted.
{ "text": "My payment has not been accepted." }
[ { "label": "NEGATIVE", "score": 0.9997336268424988 }, { "label": "POSITIVE", "score": 0.0002663292980287224 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
is there a limit for top up?
{ "text": "is there a limit for top up?" }
[ { "label": "NEGATIVE", "score": 0.9877663850784302 }, { "label": "POSITIVE", "score": 0.01223366055637598 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Do you give refunds?
{ "text": "Do you give refunds?" }
[ { "label": "NEGATIVE", "score": 0.9925296902656555 }, { "label": "POSITIVE", "score": 0.007470246870070696 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Card payment was declined, do you know why?
{ "text": "Card payment was declined, do you know why?" }
[ { "label": "NEGATIVE", "score": 0.9982839226722717 }, { "label": "POSITIVE", "score": 0.0017159993294626474 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
An ATM swallowed my credit card!
{ "text": "An ATM swallowed my credit card!" }
[ { "label": "NEGATIVE", "score": 0.9973974227905273 }, { "label": "POSITIVE", "score": 0.0026025541592389345 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
I would like to delete my account. I'm not happy with the service you're providing
{ "text": "I would like to delete my account. I'm not happy with the service you're providing" }
[ { "label": "NEGATIVE", "score": 0.9997474551200867 }, { "label": "POSITIVE", "score": 0.0002525690943002701 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
What are the acceptable currencies for adding funds?
{ "text": "What are the acceptable currencies for adding funds?" }
[ { "label": "NEGATIVE", "score": 0.9964801669120789 }, { "label": "POSITIVE", "score": 0.003519840305671096 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I haven't received my virtual card yet!!
{ "text": "I haven't received my virtual card yet!!" }
[ { "label": "NEGATIVE", "score": 0.9979662895202637 }, { "label": "POSITIVE", "score": 0.0020337055902928114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
Is there a limit to how much I can top up?
{ "text": "Is there a limit to how much I can top up?" }
[ { "label": "NEGATIVE", "score": 0.9980340600013733 }, { "label": "POSITIVE", "score": 0.001965957460924983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
My bank app said that I got cash from an ATM, but that's a mistake.
{ "text": "My bank app said that I got cash from an ATM, but that's a mistake." }
[ { "label": "NEGATIVE", "score": 0.9995179176330566 }, { "label": "POSITIVE", "score": 0.0004820637695956975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
There is a transfer not showing on my account.
{ "text": "There is a transfer not showing on my account." }
[ { "label": "NEGATIVE", "score": 0.9993563294410706 }, { "label": "POSITIVE", "score": 0.0006436395342461765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
How do I deposit cash?
{ "text": "How do I deposit cash?" }
[ { "label": "NEGATIVE", "score": 0.9981343150138855 }, { "label": "POSITIVE", "score": 0.0018656895263120532 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
Is there a longer processing time for international bank transfers?
{ "text": "Is there a longer processing time for international bank transfers?" }
[ { "label": "NEGATIVE", "score": 0.9993953704833984 }, { "label": "POSITIVE", "score": 0.0006045776535756886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?
{ "text": "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?" }
[ { "label": "NEGATIVE", "score": 0.9985937476158142 }, { "label": "POSITIVE", "score": 0.0014061962720006704 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
i do not know what this charge is for
{ "text": "i do not know what this charge is for" }
[ { "label": "NEGATIVE", "score": 0.9991520643234253 }, { "label": "POSITIVE", "score": 0.0008479717071168125 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.
{ "text": "I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for." }
[ { "label": "NEGATIVE", "score": 0.999278724193573 }, { "label": "POSITIVE", "score": 0.0007213400094769895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Just received my replacement card, what steps do i need to take to activate it?
{ "text": "Just received my replacement card, what steps do i need to take to activate it?" }
[ { "label": "NEGATIVE", "score": 0.9981961846351624 }, { "label": "POSITIVE", "score": 0.001803801511414349 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
I withdrew cash and I think the exchange rate is wrong.
{ "text": "I withdrew cash and I think the exchange rate is wrong." }
[ { "label": "NEGATIVE", "score": 0.9995974898338318 }, { "label": "POSITIVE", "score": 0.000402574660256505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I've made a transfer, how long until the money reaches my account?
{ "text": "I've made a transfer, how long until the money reaches my account?" }
[ { "label": "NEGATIVE", "score": 0.9989935755729675 }, { "label": "POSITIVE", "score": 0.0010064763482660055 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
What's going on? My card wont accept any transactions.
{ "text": "What's going on? My card wont accept any transactions." }
[ { "label": "NEGATIVE", "score": 0.9936538934707642 }, { "label": "POSITIVE", "score": 0.006346061360090971 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Would reinstalling the app solve the problem?
{ "text": "Would reinstalling the app solve the problem?" }
[ { "label": "NEGATIVE", "score": 0.999336302280426 }, { "label": "POSITIVE", "score": 0.0006636229809373617 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
The exchange rate you are using is bad.This can't be the official interbank exchange rate.
{ "text": "The exchange rate you are using is bad.This can't be the official interbank exchange rate." }
[ { "label": "NEGATIVE", "score": 0.999792754650116 }, { "label": "POSITIVE", "score": 0.0002072879287879914 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?
{ "text": "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?" }
[ { "label": "NEGATIVE", "score": 0.998433530330658 }, { "label": "POSITIVE", "score": 0.0015664383536204696 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying "they did not receive my payment" then the payment was returned to my account. so I would like to see why it did that please.
{ "text": "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please." }
[ { "label": "NEGATIVE", "score": 0.8223093748092651 }, { "label": "POSITIVE", "score": 0.17769061028957367 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I submitted a transaction but it was for the incorrect account.
{ "text": "I submitted a transaction but it was for the incorrect account." }
[ { "label": "NEGATIVE", "score": 0.9992092251777649 }, { "label": "POSITIVE", "score": 0.0007907677791081369 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
How much to exchange currencies?
{ "text": "How much to exchange currencies?" }
[ { "label": "NEGATIVE", "score": 0.9971910119056702 }, { "label": "POSITIVE", "score": 0.0028090470004826784 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.
{ "text": "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account." }
[ { "label": "NEGATIVE", "score": 0.9846863746643066 }, { "label": "POSITIVE", "score": 0.015313600189983845 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
How much is it to buy another card? I was hoping to buy another one.
{ "text": "How much is it to buy another card? I was hoping to buy another one." }
[ { "label": "NEGATIVE", "score": 0.9992928504943848 }, { "label": "POSITIVE", "score": 0.0007070901920087636 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Why is my cash request and the amount I received different?
{ "text": "Why is my cash request and the amount I received different?" }
[ { "label": "NEGATIVE", "score": 0.9988552331924438 }, { "label": "POSITIVE", "score": 0.0011448180302977562 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I am angry that I got charged for using my card.
{ "text": "I am angry that I got charged for using my card." }
[ { "label": "NEGATIVE", "score": 0.9995163679122925 }, { "label": "POSITIVE", "score": 0.0004836185253225267 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
i dont recognise some of these transactions, i think someone has my card details
{ "text": "i dont recognise some of these transactions, i think someone has my card details" }
[ { "label": "NEGATIVE", "score": 0.9990336894989014 }, { "label": "POSITIVE", "score": 0.0009662795928306878 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
My identity can't be verified for some reason
{ "text": "My identity can't be verified for some reason" }
[ { "label": "NEGATIVE", "score": 0.9996418952941895 }, { "label": "POSITIVE", "score": 0.00035808124812319875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Which countries do you work with?
{ "text": "Which countries do you work with?" }
[ { "label": "NEGATIVE", "score": 0.944725513458252 }, { "label": "POSITIVE", "score": 0.055274512618780136 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Where is the transfer to my account that I made?
{ "text": "Where is the transfer to my account that I made?" }
[ { "label": "NEGATIVE", "score": 0.9994489550590515 }, { "label": "POSITIVE", "score": 0.0005510027403943241 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
The contactless payments are not working.
{ "text": "The contactless payments are not working." }
[ { "label": "NEGATIVE", "score": 0.9997574687004089 }, { "label": "POSITIVE", "score": 0.00024251568538602442 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
Why can't I get cash out?
{ "text": "Why can't I get cash out?" }
[ { "label": "NEGATIVE", "score": 0.9984006285667419 }, { "label": "POSITIVE", "score": 0.001599398092366755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I'm concerned because my cash withdrawal is pending.
{ "text": "I'm concerned because my cash withdrawal is pending." }
[ { "label": "NEGATIVE", "score": 0.9529871940612793 }, { "label": "POSITIVE", "score": 0.047012824565172195 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
am suspicious of my card's security
{ "text": "am suspicious of my card's security" }
[ { "label": "NEGATIVE", "score": 0.997718095779419 }, { "label": "POSITIVE", "score": 0.002281886525452137 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
I see a direct debit that I didn't authorize
{ "text": "I see a direct debit that I didn't authorize" }
[ { "label": "NEGATIVE", "score": 0.9844927787780762 }, { "label": "POSITIVE", "score": 0.015507237985730171 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Why isn't my id verified?
{ "text": "Why isn't my id verified?" }
[ { "label": "NEGATIVE", "score": 0.9991821646690369 }, { "label": "POSITIVE", "score": 0.0008177887066267431 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
How long do I wait for a transfer to take?
{ "text": "How long do I wait for a transfer to take?" }
[ { "label": "NEGATIVE", "score": 0.9979694485664368 }, { "label": "POSITIVE", "score": 0.0020305272191762924 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
There is a direct debit payment that I did not make.
{ "text": "There is a direct debit payment that I did not make." }
[ { "label": "NEGATIVE", "score": 0.9791892766952515 }, { "label": "POSITIVE", "score": 0.020810678601264954 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
With my credit card i would like to transfer money.
{ "text": "With my credit card i would like to transfer money." }
[ { "label": "NEGATIVE", "score": 0.9967597126960754 }, { "label": "POSITIVE", "score": 0.0032402477227151394 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
i have a pending top-up
{ "text": "i have a pending top-up" }
[ { "label": "POSITIVE", "score": 0.9967334270477295 }, { "label": "NEGATIVE", "score": 0.0032666220795363188 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!
{ "text": "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!" }
[ { "label": "NEGATIVE", "score": 0.9986006617546082 }, { "label": "POSITIVE", "score": 0.0013993249740451574 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?
{ "text": "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?" }
[ { "label": "NEGATIVE", "score": 0.9981982111930847 }, { "label": "POSITIVE", "score": 0.0018017851980403066 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Why was I charged an additional $1?
{ "text": "Why was I charged an additional $1?" }
[ { "label": "NEGATIVE", "score": 0.9979382157325745 }, { "label": "POSITIVE", "score": 0.0020617004483938217 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
What types of foreign money can be used with this service.?
{ "text": "What types of foreign money can be used with this service.?" }
[ { "label": "NEGATIVE", "score": 0.9982859492301941 }, { "label": "POSITIVE", "score": 0.0017140844138339162 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
My Google pay top up isn't working.
{ "text": "My Google pay top up isn't working." }
[ { "label": "NEGATIVE", "score": 0.9997803568840027 }, { "label": "POSITIVE", "score": 0.00021971149544697255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.
{ "text": "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete." }
[ { "label": "NEGATIVE", "score": 0.9806226491928101 }, { "label": "POSITIVE", "score": 0.019377371296286583 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I need some help linking my new card.
{ "text": "I need some help linking my new card." }
[ { "label": "NEGATIVE", "score": 0.9992101192474365 }, { "label": "POSITIVE", "score": 0.0007898265030235052 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Card delivery services? Where?
{ "text": "Card delivery services? Where?" }
[ { "label": "NEGATIVE", "score": 0.9977207779884338 }, { "label": "POSITIVE", "score": 0.0022792438976466656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
My card couldn't complete a transfer, why?
{ "text": "My card couldn't complete a transfer, why?" }
[ { "label": "NEGATIVE", "score": 0.9996696710586548 }, { "label": "POSITIVE", "score": 0.0003303447738289833 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I got charged two times for a transaction
{ "text": "I got charged two times for a transaction" }
[ { "label": "NEGATIVE", "score": 0.9800053834915161 }, { "label": "POSITIVE", "score": 0.019994642585515976 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I need to activate my card.
{ "text": "I need to activate my card." }
[ { "label": "NEGATIVE", "score": 0.9978698492050171 }, { "label": "POSITIVE", "score": 0.002130151493474841 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
my friend has not got the money I sent last week.
{ "text": "my friend has not got the money I sent last week." }
[ { "label": "NEGATIVE", "score": 0.9995303153991699 }, { "label": "POSITIVE", "score": 0.0004696824471466243 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Where can the cards be delivered?
{ "text": "Where can the cards be delivered?" }
[ { "label": "NEGATIVE", "score": 0.9993610978126526 }, { "label": "POSITIVE", "score": 0.0006389145855791867 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Can i use this card at any store?
{ "text": "Can i use this card at any store?" }
[ { "label": "NEGATIVE", "score": 0.9984526634216309 }, { "label": "POSITIVE", "score": 0.0015472708037123084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
Someone else used my card to withdraw cash from an ATM
{ "text": "Someone else used my card to withdraw cash from an ATM" }
[ { "label": "NEGATIVE", "score": 0.9988012313842773 }, { "label": "POSITIVE", "score": 0.0011988031910732388 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I could only take the amount of money that was available to me which was less then I expected.
{ "text": "I could only take the amount of money that was available to me which was less then I expected." }
[ { "label": "NEGATIVE", "score": 0.9992151260375977 }, { "label": "POSITIVE", "score": 0.0007848240784369409 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
My card has an issue, the payment has been deferred.
{ "text": "My card has an issue, the payment has been deferred." }
[ { "label": "NEGATIVE", "score": 0.9904789328575134 }, { "label": "POSITIVE", "score": 0.009520983323454857 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
how can i add money to my account if you don't accept cash
{ "text": "how can i add money to my account if you don't accept cash" }
[ { "label": "NEGATIVE", "score": 0.994466245174408 }, { "label": "POSITIVE", "score": 0.0055337282828986645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
Why am I being charged to withdrawal money?
{ "text": "Why am I being charged to withdrawal money?" }
[ { "label": "NEGATIVE", "score": 0.9981202483177185 }, { "label": "POSITIVE", "score": 0.0018797212978824973 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
Where are the ATMs that accept this card?
{ "text": "Where are the ATMs that accept this card?" }
[ { "label": "NEGATIVE", "score": 0.9987439513206482 }, { "label": "POSITIVE", "score": 0.0012560616014525294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
I was charged a transfer fee, why is that?
{ "text": "I was charged a transfer fee, why is that?" }
[ { "label": "NEGATIVE", "score": 0.9980331063270569 }, { "label": "POSITIVE", "score": 0.001966944197192788 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Can you please reactivate my card?
{ "text": "Can you please reactivate my card?" }
[ { "label": "NEGATIVE", "score": 0.9504099488258362 }, { "label": "POSITIVE", "score": 0.049590010195970535 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I could not get the top-up to go through
{ "text": "I could not get the top-up to go through" }
[ { "label": "NEGATIVE", "score": 0.9996699094772339 }, { "label": "POSITIVE", "score": 0.00033013636129908264 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I cannot remember my passcode.
{ "text": "I cannot remember my passcode." }
[ { "label": "NEGATIVE", "score": 0.998985230922699 }, { "label": "POSITIVE", "score": 0.001014779438264668 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
i need to top up by card.
{ "text": "i need to top up by card." }
[ { "label": "NEGATIVE", "score": 0.9978419542312622 }, { "label": "POSITIVE", "score": 0.0021579843014478683 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
I was declined a transfer
{ "text": "I was declined a transfer" }
[ { "label": "NEGATIVE", "score": 0.9958689212799072 }, { "label": "POSITIVE", "score": 0.004131099209189415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Is there a charge for exchanging foreign currency?
{ "text": "Is there a charge for exchanging foreign currency?" }
[ { "label": "NEGATIVE", "score": 0.9983223080635071 }, { "label": "POSITIVE", "score": 0.0016776304692029953 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
Will I see the transfer in my account within the week?
{ "text": "Will I see the transfer in my account within the week?" }
[ { "label": "NEGATIVE", "score": 0.9941281080245972 }, { "label": "POSITIVE", "score": 0.005871928762644529 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
why wouldnt the atm give me money
{ "text": "why wouldnt the atm give me money" }
[ { "label": "NEGATIVE", "score": 0.9964351654052734 }, { "label": "POSITIVE", "score": 0.0035648862831294537 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I don't know what this Direct Debit payment is.
{ "text": "I don't know what this Direct Debit payment is." }
[ { "label": "NEGATIVE", "score": 0.9994798302650452 }, { "label": "POSITIVE", "score": 0.0005201519816182554 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?
{ "text": "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?" }
[ { "label": "NEGATIVE", "score": 0.9981157779693604 }, { "label": "POSITIVE", "score": 0.0018842023564502597 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I get a "decline" message when doing a transfer
{ "text": "I get a \"decline\" message when doing a transfer" }
[ { "label": "NEGATIVE", "score": 0.999157190322876 }, { "label": "POSITIVE", "score": 0.0008427980355918407 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
What form of payments can I use for topping up?
{ "text": "What form of payments can I use for topping up?" }
[ { "label": "NEGATIVE", "score": 0.997077465057373 }, { "label": "POSITIVE", "score": 0.0029225200414657593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
My son has just turned 13, is he old enough for an account?
{ "text": "My son has just turned 13, is he old enough for an account?" }
[ { "label": "NEGATIVE", "score": 0.9977060556411743 }, { "label": "POSITIVE", "score": 0.002293909899890423 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
I contacted the seller and he won't respond. Please just refund me my money.
{ "text": "I contacted the seller and he won't respond. Please just refund me my money." }
[ { "label": "NEGATIVE", "score": 0.9985496401786804 }, { "label": "POSITIVE", "score": 0.0014503785641863942 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I was charged the wrong exchange rate on a purchase
{ "text": "I was charged the wrong exchange rate on a purchase" }
[ { "label": "NEGATIVE", "score": 0.9994990825653076 }, { "label": "POSITIVE", "score": 0.0005008593434467912 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Why verify the top-ups?
{ "text": "Why verify the top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9886929392814636 }, { "label": "POSITIVE", "score": 0.011307008564472198 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null