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725
Niclas A
Sweden
2
null
48
Date of experience: December 2018
16-Jan-19
ACC
Miami
5
1
Amazing experience
First of all the atmosphere was super! Great people, good beer, friendliness all the way through. There was not a boring minute of the NFL game. I should also mention that the parking (although rather expensive) was super with very easy exit in and out.
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Jennifer M
null
1
null
3
Date of experience: December 2018
15-Jan-19
ACC
Miami
3
0
Very cool venue, poor event execution
I went to Hard Rock Stadium for the Orange Bowl. The stadium itself is awesome. Its big and clean and well branded. We were in the upper deck and still had an awesome view of the field so i think its safe to say there isnt a bad seat in that place. The 'party decks' are tickets that are supposed to come with all inclusive beverages. We bought our tickets directly from the Orange Bowl committee, who confirmed this feature, yet when we got there the attendants at the party deck said they weren't honoring the all inclusive packages. That was half the reason we bought those specific tickets! The other reason I took away a point from the 5 star review was the total lack of visual directions posted when leaving the game. We had to rely on ushers the whole way around the stadium asking where we could get an uber. they directed us to a specific parking lot, when we got there the attendants in the lot directed us to an elementary school nearby, when we got there they directed us back to the lot. We walked for almost 40 minutes until we connected with an uber driver that was willing to wait for us to walk and called us to give step by step directions of where we could be picked up. Thank god for him!!
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270PatriciaM
Faunsdale
null
null
6
Date of experience: December 2018
15-Jan-19
ACC
Miami
4
0
Cool Stadium
I attended the Orange Bowl between Alabama and Oklahoma. The stadium is very nice, and although my seats were up high, I was still able to have a great time. The bathrooms are plentiful and clean.
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7766heath
Birmingham, Alabama
1
null
126
Date of experience: December 2018
15-Jan-19
ACC
Miami
5
1
College Playoffs
Amazing stadium. Everything about the stadium was amazing, food, seats, access but the cost of beer $11 each.
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730
Vsg0630
null
1
null
5
Date of experience: December 2018
14-Jan-19
ACC
Miami
5
1
Nice stadium
Been there twice in the last few years, saw improvements on the recent visit. We had great lower bowl seats, so thats always a plus.
[{'''Label_1''': '''Functional''', '''Details_1''': '''saw improvements on the recent visit'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''We had great lower bowl seats, so thats always a plus'''}]
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731
YourHelpfulWendy
Miami, Florida
1
null
466
Date of experience: November 2018
9-Jan-19
ACC
Miami
5
1
The Stadium
Wow, this place is spectacular Where do I start? From the entrance to the parking to the restroom. Everything here was neat.I went for a game and we had an amazing time. The sound system, the seats, and the prices we got were great. I'm definitely going back and I hope I can take my kids to so they can enjoy because this time I only took my daughter.
[{'''Label_1''': '''Functional''', '''Details_1''': '''From the entrance to the parking to the restroom'''}, {'''Label_2''': '''Emotional''', '''Details_2''': '''I went for a game and we had an amazing time'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''the sound system'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''the seats'''}, {'''Label_5''': '''Monetary''', '''Details_5''': '''the prices we got were great'''}, {'''Label_6''': '''Emotional''', '''Details_6''': '''I'm definitely going back'''}, {'''Label_7''': '''Social''', '''Details_7''': '''I hope I can take my kids to so they can enjoy because this time I only took my daughter'''}]
Functional
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Emotional
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Functional
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Functional
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Monetary
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Emotional
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Social
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732
Mary B
null
null
null
4
Date of experience: December 2018
9-Jan-19
ACC
Miami
5
1
Nice & Relaxing!
Easy access in and out of the Orange Bowl. Vendors and restrooms well located, great parking and plenty of folks available to help. The only ding was having to go pick up the parking pass at an out of the way location and it did not make it clear when ordering, had to call to find out. Otherwise, great experience!
[{'''Label_1''': '''Functional''', '''Details_1''': '''easy access in and out of the Orange Bowl'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''vendors and restrooms well located'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''great parking and plenty of folks available to help'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''The only ding was having to go pick up the parking pass at an out of the way location and it did not make it clear when ordering, had to call to find out'''}, {'''Label_5''': '''Emotional''', '''Details_5''': '''Otherwise, great experience'''}]
Functional
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Functional
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Functional
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Functional
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Emotional
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733
James M
Jasper, Alabama
null
null
304
Date of experience: December 2018
2-Jan-19
ACC
Miami
4
0
Orange bowl
A Great stadium to watch a football game, the seats were chair type and good views. They had a lot of good restaurants inside stadium.
[{'''Label_1''': '''Functional''', '''Details_1''': '''A Great stadium to watch a football game'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''the seats were chair type and good views'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''They had a lot of good restaurants inside stadium'''}]
Functional
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Functional
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Functional
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734
Jim R
Silver Spring
null
null
108
Date of experience: December 2018
2-Jan-19
ACC
Miami
5
1
we had a good time in this facility
We attended the 2018 Orange Bowl game. Parking was easy with excellent access for handicapped. The stadium itself is modern and seating areas are covered and offer good views. Concessions are varied and prices not too extreme (we pay more at Redskins games FEDEX field)
[{'''Label_1''': '''Functional''', '''Details_1''': '''parking was easy with excellent access for handicapped'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''The stadium itself is modern and seating areas are covered and offer good views'''}, {'''Label_3''': '''Monetary''', '''Details_3''': '''concessions are varied and prices not too extreme (we pay more at Redskins games FEDEX field)'''}]
Functional
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Functional
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Monetary
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366ScottB
Key West, Florida
1
null
94
Date of experience: December 2018
31-Dec-18
ACC
Miami
2
0
Orange Bowl Catstrophe
Before I get to the bad stuff, I want to point out the positive.The pregame and game experience was excellent. All stadium employees we encountered during those period were some of the. most helpful and friendly people we have found at a football game.Food and drink selections were also great and diverse. Although whoever there were a few mistakes on the digital boards, for the most part the game experience was solid.However, the postgame experience was unbelievable in a ridiculously bad way.We asked the staff for the best method of transportation back to our hotel. We were told taxi was the best option followed by Uber or Lyft. We chose the taxi line, where we stood for two hours. When we finally got to the front of the line we were told no more taxi were coming. Even worse, we found out most of the people on front of us walked away because they void not get taxis either. So we stood in line for two hours for nothing.Then we walked to a retail center about half a mile away to find hundreds (maybe more) for an opportunity to get an Uber. However, the police had all points of entry into the stadium and surrounding area blocked off. They offered no help for people wandering the area looking for a way home. We encountered screaming, fights, watched drivers threaten each other and more. Eventually we were able to find an Uber driver...four hours after the game ended. Terrible, horrible planning and execution on behalf of be stadium and the city. Of course,If you read other reviews you will find the same. But there is no way to describe the level of disorganization and under disrespect for those who attends the event by whoever is in charge.
[{'''Label_1''': '''Emotional''', '''Details_1''': '''The pregame and game experience was excellent'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''All stadium employees we encountered during those period were some of the most helpful and friendly people we have found at a football game'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Food and drink selections were also great and diverse'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Although whoever there were a few mistakes on the digital boards, for the most part the game experience was solid'''}, {'''Label_5''': '''Emotional''', '''Details_5''': '''However, the postgame experience was unbelievable in a ridiculously bad way'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''We asked the staff for the best method of transportation back to our hotel'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''We chose the taxi line, where we stood for two hours'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''When we finally got to the front of the line we were told no more taxi were coming'''}, {'''Label_9''': '''Functional''', '''Details_9''': '''We were told taxi was the best option followed by Uber or Lyft'''}, {'''Label_10''': '''Functional''', '''Details_10''': '''Then we walked to a retail center about half a mile away to find hundreds (maybe more) for an opportunity to get an Uber'''}, {'''Label_11''': '''Safety''', '''Details_11''': '''However, the police had all points of entry into the stadium and surrounding area blocked off'''}, {'''Label_12''': '''Functional''', '''Details_12''': '''Terrible, horrible planning and execution on behalf of be stadium and the city'''}, {'''Label_13''': '''Functional''', '''Details_13''': '''Of course,If you read other reviews you will find the same. But there is no way to describe the level of disorganization and under disrespect for those who attends the event by whoever is in charge'''}]
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Functional
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Functional
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Functional
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Functional
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Safety
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Functional
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Functional
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736
littlebitlittlemore
Trussville, Alabama
1
null
14
Date of experience: December 2018
30-Dec-18
ACC
Miami
5
1
Great facility, easy to get in and out
I attended 2018 college football semi final. I??m impressed with how easy to park, getting in and out and variety of foods. Foods are quite expensive but good.
[{'''Label_1''': '''Functional''', '''Details_1''': '''I??m impressed with how easy to park'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''getting in and out'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''variety of foods'''}, {'''Label_4''': '''Monetary''', '''Details_4''': '''Foods are quite expensive but good'''}]
Functional
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Functional
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Functional
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Monetary
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737
Rolltide18x
Houston, Texas
1
null
689
Date of experience: December 2018
30-Dec-18
ACC
Miami
1
0
Totally Unprepared for Orange Bowl
The stadium has the potential to be one of the best, but they were totally unprepared for the Orange Bowl. Parking - I highly recommend paying the extra to park in the black lot. It??s easy in and easy out. We stayed til the end of the game and we??re out of the lot in less than 10 mins. Food - it was absolutely terrible. We went to a private event catered by the stadium and the food wasn??t edible. I didn??t know you could ruin a hot dog but they perfected that. We tried other items in the game and it was equally awful. Avoid the Buffalo Chicken Sandwich at all costs. Drinks - how the heck can the majority of the drink machines be out of soda in the first quarter. Don??t bother buying the refillable drink since they didn??t have soda available for a refill. The mixed drinks were the highest I??ve even seen. $20 for a double of basic alcohol!Security - totally unprepared and beyond confused. Gates opened at 6 and they didn??t even have the metal detectors in place. One metal detector at the club level entrance. Took more than half an out and they were processing about one person per minute. Bathroom - be ready to wait. Not enough restrooms. Stadium video and replay - screens were great but the in game experience was awful. They rarely showed replays and didn??t even have the game playing on the sound system in the common areas, restrooms, etc.
[{'''Label_1''': '''Functional''', '''Details_1''': '''The stadium has the potential to be one of the best, but they were totally unprepared for the Orange Bowl'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''I highly recommend paying the extra to park in the black lot. It??s easy in and easy out'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''it was absolutely terrible. We went to a private event catered by the stadium and the food wasn??t edible'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''I didn??t know you could ruin a hot dog but they perfected that'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''Avoid the Buffalo Chicken Sandwich at all costs'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''how the heck can the majority of the drink machines be out of soda in the first quarter'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''Don??t bother buying the refillable drink since they didn??t have soda available for a refill'''}, {'''Label_8''': '''Monetary''', '''Details_8''': '''The mixed drinks were the highest I??ve even seen. $20 for a double of basic alcohol'''}, {'''Label_9''': '''Safety''', '''Details_9''': '''totally unprepared and beyond confused. Gates opened at 6 and they didn??t even have the metal detectors in place. One metal detector at the club level entrance. Took more than half an out and they were processing about one person per minute'''}, {'''Label_10''': '''Functional''', '''Details_10''': '''be ready to wait. Not enough restrooms'''}, {'''Label_11''': '''Functional''', '''Details_11''': '''screens were great but the in game experience was awful. They rarely showed replays and didn??t even have the game playing on the sound system in the common areas, restrooms, etc'''}]
Functional
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Functional
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Safety
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Functional
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Functional
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738
C7414POericf
New Hampton, New Hampshire
1
null
68
Date of experience: December 2018
27-Dec-18
ACC
Miami
4
0
Easy
Nice stadium, easy parking. Great views from almost everywhere. The parking was not overpriced, the beer was cold. A great place to see a football game. Oh sit on the home team side for shade.
[{'''Label_1''': '''Functional''', '''Details_1''': '''nice stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''easy parking'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''great views from almost everywhere'''}, {'''Label_4''': '''Monetary''', '''Details_4''': '''the parking was not overpriced'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''the beer was cold'''}, {'''Label_6''': '''Emotional''', '''Details_6''': '''a great place to see a football game'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''sit on the home team side for shade'''}]
Functional
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Functional
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Monetary
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Functional
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Emotional
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Functional
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739
riodie
Rumford, Rhode Island
1
null
30
Date of experience: December 2018
21-Dec-18
ACC
Miami
5
1
Awesome Fan Experience!
Nice stadium, lots of tailgating. Employees are very friendly and helpful. Security lines moved quickly. Be sure to read stadium rules (which are NFL-wide) of what is and isn't allowed in, such as regulation-size clear bags, etc. Visit Guest Services Headquarters on your level to get a "First Game" certificate, and also sign up as a designated driver if you're not planning to drink alcohol, to get a token for a free soda or water. Our seats were very high up, but still had a great view, but quite windy (glad I had a scarf for my neck). There is a partial roof with a big hole in the middle and open sides. So depending on where your seats are, you could still get soaked if it rains, so bring ponchos. If you don't want to bake in the hot Florida sun, be sure to get tickets on the home side, as visitor side is in full sun for afternoon games.
[{'''Label_1''': '''Functional''', '''Details_1''': '''nice stadium'''}, {'''Label_2''': '''Social''', '''Details_2''': '''lots of tailgating'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''employees are very friendly and helpful'''}, {'''Label_4''': '''Safety''', '''Details_4''': '''security lines moved quickly'''}, {'''Label_5''': '''Safety''', '''Details_5''': '''be sure to read stadium rules (which are NFL-wide) of what is and isn't allowed in, such as regulation-size clear bags, etc'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''visit Guest Services Headquarters on your level to get a "First Game" certificate, and also sign up as a designated driver if you're not planning to drink alcohol, to get a token for a free soda or water'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''our seats were very high up, but still had a great view, but quite windy (glad I had a scarf for my neck)'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''there is a partial roof with a big hole in the middle and open sides'''}, {'''Label_9''': '''Functional''', '''Details_9''': '''so depending on where your seats are, you could still get soaked if it rains, so bring ponchos'''}, {'''Label_10''': '''Functional''', '''Details_10''': '''if you don't want to bake in the hot Florida sun, be sure to get tickets on the home side, as visitor side is in full sun for afternoon games'''}]
Functional
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Social
0.021644
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Safety
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0.362934
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Safety
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Functional
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Functional
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0.040593
0.95072
Functional
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0.028523
Functional
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Functional
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740
leannaleblanch
Montgomery, Alabama
1
null
17
Date of experience: December 2018
12-Dec-18
ACC
Miami
5
1
Impressive!
My husband and I were in Miami for the Dolphins vs. Bills game. We have never been to a Dolphins game in Miami. We were so impressed with the stadium. It is a beautiful stadium. Statues of the greats around the outside of the stadium. A beautiful garden in front of the stadium. Murals on the walls inside the stadium. So much fun to be had at the stadium before and after the game. We will definitely be going back for more games.
[{'''Label_1''': '''Functional''', '''Details_1''': '''We were so impressed with the stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''It is a beautiful stadium'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''statues of the greats around the outside of the stadium'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''a beautiful garden in front of the stadium'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''murals on the walls inside the stadium'''}, {'''Label_6''': '''Emotional''', '''Details_6''': '''so much fun to be had at the stadium before and after the game'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''We will definitely be going back for more games'''}]
Functional
0.002652
0.010026
0.987321
Functional
0.008547
0.019484
0.971969
Functional
0.020007
0.664958
0.315035
Functional
0.004222
0.027747
0.968031
Functional
0.122862
0.832634
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Emotional
0.003049
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Functional
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741
SharkPhin
Surrey, Canada
1
null
35
Date of experience: December 2018
10-Dec-18
ACC
Miami
1
0
Great Stadium, but hard to get out
I surprised my wife for our anniversary, after our cruise, with tickets to watch her favorite football team, the Patriots vs the Dolphins. The game was played at the Hard Rock Stadium. It is a great venue, but the employees there need more training in location of there amenities. We were looking for the "main" Dolphins store to purchase souvenirs. The problem with that is we asked several employees how to get to it and were given the wrong location several times and a couple of employees did not know where it was located. After doing a lap around the stadium and checking some of the smaller team shops, finally we found a younger Male employee who knew how to get to the main store. After purchasing our souvenirs we proceeded to "TRY" and leave the stadium and make our way back to our hotel. Again we asked employees where to go to catch a ride. We were informed it is a 20mins walk to the end of the stadium in the "ride share" area. We walked to this area then after talking to other spectators and finally being informed by an employee that we had to walk down the street and make a left turn as only taxis were allowed access to this location. We started walking with other spectators to this location. After getting to this location and seeing that it was also blocked off by police/security. Security officer told us we needed to walk farther just past an underpass then cross the street and wait by a school. So now 1 hour after leaving the stadium and waiting and walking, we arrived at the school and saw at least 50 other people waiting for rides Lyft or Uber. Both companies increased their rates by up to 150%, very nice of them!!! The first driver we called did not speak English very well, so after calling him several times and not being able to communicate with him, he decided not to show up because he could not find the pick up point. This happened to several other people. We had to call for another driver. It is now dark out and this is not the best/safest area to be waiting. A couple of guys came up to us and offered to drive us back to our hotel, we politely declined as they were not in a vehicle at the time. A taxi driver offered to drive us for $100, over 3x times the cost of a Lyft or Uber. Our driver finally showed up and we made it back to our hotel over 3 hours after the game had ended. What should have been a fun experience was ruined by employees who need more training, the need for a "marked" and "designated" area for Lyft/Uber rides and ride share companies not raising prices by 150%. Will not being going back to this stadium any time soon. In hindsight, it might have been a better idea to drive to the game and pay the $33 parking fee, at least we would be in a vehicle and not waiting in a seedy neighborhood that is not well lite and hard to find for ride share drivers. Would have taken pictures to submit, but I was on my phone...
[{'''Label_1''': '''Emotional''', '''Details_1''': '''I surprised my wife for our anniversary, after our cruise, with tickets to watch her favorite football team, the Patriots vs the Dolphins'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''the game was played at the Hard Rock Stadium'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''We were looking for the "main" Dolphins store to purchase souvenirs'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''It is a great venue, but the employees there need more training in location of there amenities'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''the problem with that is we asked several employees how to get to it and were given the wrong location several times and a couple of employees did not know where it was located'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''finally we found a younger Male employee who knew how to get to the main store'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''After purchasing our souvenirs we proceeded to "TRY" and leave the stadium and make our way back to our hotel'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''we asked employees where to go to catch a ride'''}, {'''Label_9''': '''Functional''', '''Details_9''': '''We were informed it is a 20mins walk to the end of the stadium in the "ride share" area'''}, {'''Label_10''': '''Functional''', '''Details_10''': '''after talking to other spectators and finally being informed by an employee that we had to walk down the street and make a left turn as only taxis were allowed access to this location'''}, {'''Label_11''': '''Safety''', '''Details_11''': '''Security officer told us we needed to walk farther just past an underpass then cross the street and wait by a school'''}, {'''Label_12''': '''Monetary''', '''Details_12''': '''Both companies increased their rates by up to 150%, very nice of them'''}, {'''Label_13''': '''Functional''', '''Details_13''': '''The first driver we called did not speak English very well, so after calling him several times and not being able to communicate with him, he decided not to show up because he could not find the pick up point'''}, {'''Label_14''': '''Functional''', '''Details_14''': '''We had to call for another driver'''}, {'''Label_15''': '''Safety''', '''Details_15''': '''It is now dark out and this is not the best/safest area to be waiting'''}, {'''Label_16''': '''Monetary''', '''Details_16''': '''A taxi driver offered to drive us for $100, over 3x times the cost of a Lyft or Uber'''}, {'''Label_17''': '''Functional''', '''Details_17''': '''What should have been a fun experience was ruined by employees who need more training, the need for a "marked" and "designated" area for Lyft/Uber rides and ride share companies not raising prices by 150%'''}, {'''Label_18''': '''Others''', '''Details_18''': '''Will not being going back to this stadium any time soon'''}, {'''Label_19''': '''Functional''', '''Details_19''': '''In hindsight, it might have been a better idea to drive to the game and pay the $33 parking fee, at least we would be in a vehicle and not waiting in a seedy neighborhood that is not well lite and hard to find for ride share drivers'''}]
Emotional
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Functional
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Functional
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Functional
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0.716723
Functional
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Functional
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Functional
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0.081605
Functional
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0.056489
Functional
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0.934747
0.051683
Functional
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Safety
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Monetary
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0.96821
Functional
0.852974
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0.008291
Functional
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Safety
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Monetary
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Functional
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Others
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Functional
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742
Michael M
Mexico City, Mexico
null
null
147
Date of experience: December 2018
3-Dec-18
ACC
Miami
5
1
Bills vs Dolphins
Very well organized stadium, not the newest but very comfortable, Very nice people helping you find your way.
[{'''Label_1''': '''Functional''', '''Details_1''': '''very well organized stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''not the newest but very comfortable'''}, {'''Label_3''': '''Social''', '''Details_3''': '''very nice people helping you find your way'''}]
Functional
0.009289
0.086077
0.904634
Functional
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0.327017
0.635447
Social
0.006322
0.040792
0.952886
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743
SLW1020
Fort Pierce, Florida
1
null
15
Date of experience: December 2018
2-Dec-18
ACC
Miami
5
1
Bills at Dolphins game
We had a great time today even though sadly our Bills didn??t get the W, I want to share that the parking was easy, tailgating was fun and the fans all were nice regardless of which team. The stadium staff was friendly and helpful. As Bills fans we will definitely be going again next year! If you are sensitive to heat be aware that the sun blazes on the visitors side- the stadium provides lightweight sun shields which are definitely helpful. One of my friends on the other side snuck a pic of me melting and using it to cover my head (not its intended use ??). ??
[{'''Label_1''': '''Emotional''', '''Details_1''': '''We had a great time today even though sadly our Bills didn??t get the W'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''I want to share that the parking was easy'''}, {'''Label_3''': '''Social''', '''Details_3''': '''tailgating was fun'''}, {'''Label_4''': '''Social''', '''Details_4''': '''the fans all were nice regardless of which team'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''the stadium staff was friendly and helpful'''}, {'''Label_6''': '''Others''', '''Details_6''': '''As Bills fans we will definitely be going again next year'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''If you are sensitive to heat be aware that the sun blazes on the visitors side- the stadium provides lightweight sun shields which are definitely helpful'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''the stadium provides lightweight sun shields which are definitely helpful'''}, {'''Label_9''': '''Others''', '''Details_9''': '''One of my friends on the other side snuck a pic of me melting and using it to cover my head (not its intended use ??)'''}]
Emotional
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0.914594
Functional
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Social
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0.932987
Social
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0.057341
0.930929
Functional
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0.050934
0.939586
Others
0.007456
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0.795071
Functional
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0.534533
Functional
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Others
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744
JTHOMAS2003
Wellington, Florida
1
null
170
Date of experience: November 2018
29-Nov-18
ACC
Miami
5
1
Stadium is very nice and easy to get around in.
If you are going get a parking pass ahead of time and it is simple once you are in to find a spot. The stadium is very nice with plenty of bathrooms and food places. It's not cheap but it's comparable to other stadiums as well. The seats are all good just be ready for the sun! The club level is good and you can usually find someone willing to part with their upgraded tickets to allow you to get up there.
[{'''Label_1''': '''Functional''', '''Details_1''': '''If you are going get a parking pass ahead of time and it is simple once you are in to find a spot'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''The stadium is very nice with plenty of bathrooms and food places'''}, {'''Label_3''': '''Monetary''', '''Details_3''': '''It's not cheap but it's comparable to other stadiums as well'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''The seats are all good just be ready for the sun'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''The club level is good and you can usually find someone willing to part with their upgraded tickets to allow you to get up there'''}]
Functional
0.015572
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Functional
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Monetary
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0.665518
0.183249
Functional
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0.091428
0.903729
Functional
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745
eileenv525
Trumbull, Connecticut
null
null
113
Date of experience: October 2018
15-Nov-18
ACC
Miami
4
0
Lions v. Dolphins
Nice stadium. We had access to the bars at ground level that we highly recommend. One word of caution. If you do not want to bake in the hot southern Florida sun, buy your seats on the Dolphins side of the field.
[{'''Label_1''': '''Functional''', '''Details_1''': '''nice stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''We had access to the bars at ground level that we highly recommend'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''One word of caution. If you do not want to bake in the hot southern Florida sun, buy your seats on the Dolphins side of the field'''}]
Functional
0.012595
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Functional
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0.927071
Functional
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1
0.917303
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746
JA2023
null
null
null
5
Date of experience: November 2018
6-Nov-18
ACC
Miami
5
1
Jets vs Miami
Was a great experience!! First time in Miami, first time seeing an NFL game and first time seeing the Jets play in person!!! Great and beautiful stadium and employees!!! You guys rock!
[{'''Label_1''': '''Emotional''', '''Details_1''': '''Was a great experience'''}, {'''Label_2''': '''Others''', '''Details_2''': '''First time in Miami'''}, {'''Label_3''': '''Others''', '''Details_3''': '''first time seeing an NFL game'''}, {'''Label_4''': '''Others''', '''Details_4''': '''first time seeing the Jets play in person'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''great and beautiful stadium'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''employees'''}, {'''Label_7''': '''Others''', '''Details_7''': '''You guys rock'''}]
Emotional
0.006171
0.017885
0.975944
Others
0.018075
0.778666
0.203259
Others
0.028273
0.743325
0.228402
Others
0.022177
0.891633
0.086191
Functional
0.006823
0.021068
0.972109
Functional
0.13613
0.772818
0.091051
Others
0.005121
0.023276
0.971603
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4
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747
Tia M
Miami, Florida
null
null
28
Date of experience: August 2018
28-Oct-18
ACC
Miami
5
1
Love
I love the renovations . It is really nice there now . Traffic sucks on 199th st when it??s a big event or game and Walmart doesn??t like for you to use the parking . But I love the new stadium
[{'''Label_1''': '''Functional''', '''Details_1''': '''I love the renovations'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''It is really nice there now'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Traffic sucks on 199th st when it??s a big event or game'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Walmart doesn??t like for you to use the parking'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''But I love the new stadium'''}]
Functional
0.00936
0.030449
0.96019
Functional
0.003361
0.017762
0.978877
Functional
0.920193
0.070085
0.009721
Functional
0.735303
0.252952
0.011746
Functional
0.005552
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748
DickieRobbins
Reading, United Kingdom
1
null
33
Date of experience: October 2018
25-Oct-18
ACC
Miami
5
1
Dolphins Game
Can't fault the stadium!! Parking was really easy, we were worried because hadn't booked but police directed us politely to cash parking and was easy to find. Loads of tailgating which is cool. Loads of food and drink options inside the stadium but service is really slow at half time. We missed a touchdown whilst waiting for drinks in the 3rd Q. Great family atmosphere with loads of entertainment throughout the game. Only complaint is traffic leaving the stadium. Took about 45 minutes to leave and they'd shut the main route out to the highway so we ended up crawling through back streets. Would go again for sure.
[{'''Label_1''': '''Functional''', '''Details_1''': '''can't fault the stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Parking was really easy'''}, {'''Label_3''': '''Safety''', '''Details_3''': '''we were worried because hadn't booked but police directed us politely to cash parking and was easy to find'''}, {'''Label_4''': '''Social''', '''Details_4''': '''Loads of tailgating which is cool'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''loads of food and drink options inside the stadium but service is really slow at half time'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''We missed a touchdown whilst waiting for drinks in the 3rd Q'''}, {'''Label_7''': '''Social''', '''Details_7''': '''great family atmosphere with loads of entertainment throughout the game'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''Only complaint is traffic leaving the stadium. Took about 45 minutes to leave and they'd shut the main route out to the highway so we ended up crawling through back streets'''}, {'''Label_9''': '''Others''', '''Details_9''': '''Would go again for sure'''}]
Functional
0.526293
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0.064141
Functional
0.008495
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Safety
0.09352
0.648705
0.257775
Social
0.004911
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Functional
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Functional
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Social
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Functional
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Others
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750
michele m
Lexington, South Carolina
null
null
587
Date of experience: October 2018
21-Oct-18
ACC
Miami
5
1
Game Day
Detroit v Dolphins weekend!Great place lots of action-especially from fans.Hubs is a die hard Dolphin fan.Everyone was great staff super nice.Our tickets were $745.00 and at half time we had many seat hoppers coming to our area. It was pretty disruptive with the up down in out but all in all a fun day!
[{'''Label_1''': '''Social''', '''Details_1''': '''great place lots of action-especially from fans'''}, {'''Label_2''': '''Social''', '''Details_2''': '''Hubs is a die hard Dolphin fan'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''everyone was great staff super nice'''}, {'''Label_4''': '''Monetary''', '''Details_4''': '''Our tickets were $745.00'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''at half time we had many seat hoppers coming to our area'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''It was pretty disruptive with the up down in out'''}, {'''Label_7''': '''Emotional''', '''Details_7''': '''all in all a fun day'''}]
Social
0.004018
0.015698
0.980284
Social
0.040593
0.517908
0.441498
Functional
0.011111
0.018011
0.970878
Monetary
0.077011
0.789864
0.133125
Functional
0.100848
0.839004
0.060148
Functional
0.672814
0.311629
0.015558
Emotional
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751
Foodpopup_org
St. Petersburg, Florida
null
null
151
Date of experience: October 2018
21-Oct-18
ACC
Miami
3
0
Lions bs Dolphins
Stadium was great. Too a lift in and had to make a short walk. Problem and I do mean BS the directions to ride share are confusing and not correct. Police stop Uber and lift drivers for the benefit of cabs. Who takes a cab anymore really. Had to walk at least a mile to get access to a lift. What a away to wreck a good day we had at the game. Simply stated worst experience ever getting out of a stadium!
[{'''Label_1''': '''Functional''', '''Details_1''': '''stadium was great'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Too a lift in and had to make a short walk'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Problem and I do mean BS the directions to ride share are confusing and not correct'''}, {'''Label_4''': '''Safety''', '''Details_4''': '''Police stop Uber and lift drivers for the benefit of cabs'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''Had to walk at least a mile to get access to a lift'''}, {'''Label_6''': '''Emotional''', '''Details_6''': '''What a away to wreck a good day we had at the game'''}, {'''Label_7''': '''Emotional''', '''Details_7''': '''simply stated worst experience ever getting out of a stadium'''}]
Functional
0.003829
0.019046
0.977126
Functional
0.060285
0.790638
0.149078
Functional
0.90188
0.089436
0.008684
Safety
0.349225
0.595286
0.05549
Functional
0.125698
0.784612
0.08969
Emotional
0.794941
0.167641
0.037418
Emotional
0.925521
0.065795
0.008684
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752
blairf696
Mebane, North Carolina
1
null
41
Date of experience: October 2018
21-Oct-18
ACC
Miami
5
1
Love it, Fins Up!
My goodness, the Dolphins sure do know how to put on a football game. Nothing compares, it's a total party and everyone is cool and laid back.
[{'''Label_1''': '''Functional''', '''Details_1''': '''My goodness, the Dolphins sure do know how to put on a football game'''}, {'''Label_2''': '''Social''', '''Details_2''': '''Nothing compares, it's a total party and everyone is cool and laid back'''}]
Functional
0.050952
0.16448
0.784568
Social
0.014005
0.030155
0.95584
null
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753
817susannem
null
3
null
15
Date of experience: October 2018
20-Oct-18
ACC
Miami
5
1
Pre-buy parking
The staff at Hard Rock Stadium is very very friendly and helpful. Even if there is no game, the Shop is open. If attending a Dolphins game, you should drive to the stadium a day before to buy a parking ticket, cause it's about half the price (25 $) than on gameday (40 $).
[{'''Label_1''': '''Functional''', '''Details_1''': '''The staff at Hard Rock Stadium is very very friendly and helpful'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Even if there is no game, the Shop is open'''}, {'''Label_3''': '''Monetary''', '''Details_3''': '''If attending a Dolphins game, you should drive to the stadium a day before to buy a parking ticket, cause it's about half the price (25 $) than on gameday (40 $)'''}]
Functional
0.003854
0.018091
0.978055
Functional
0.057104
0.706328
0.236568
Monetary
0.034825
0.680567
0.284608
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754
bilyclub1
Chicago, Illinois
1
null
77
Date of experience: October 2018
17-Oct-18
ACC
Miami
4
0
Pretty Good Stadium For Its Age.
Arrived at the G cash parking lot at about $10:30 by taking the Turnpike down from Lauderdale. Parking is $40. but if you have a Sunpass the fee is only $25 charged to the Sunpass. Very easy getting in and tail gating was going strong in the very hot parking lot. Decided to head in 11:30 ish. There are 2 roads in between the parking lot and the stadium which caused minor delays getting to the other side of the road. Why there aren't pedestrian bridges are tunnels to ease the vehicle and people traffic is kinda stupid. Once at the NorthEast Gate things went smooth. The bag checks were smooth and fast. The actual ticket takers are turnstile machines with code readers. All the levels have escalators to make the trip up easy. Once up on the 300 Level there was a spacious breezy deck due to the recent rehab job. Sitting in Section 218 was great and the whole stadium appeared to have great sight lines. Overall I thought the place was great. Now the minuses. There are not nearly enough monitors in the areas under the stands. The lines at the concessions and restrooms were pretty long. It also seems that a lot of the locals buy the cheapest tickets they can and then sit in better seats until the valid ticket holder show ups. This is very annoying and reminds me of a game of musical chairs. Finally, I'll mention that they sell the souvenir cup for soda with unlimited refills, just like Tampa.
[{'''Label_1''': '''Functional''', '''Details_1''': '''Arrived at the G cash parking lot at about $10:30 by taking the Turnpike down from Lauderdale'''}, {'''Label_2''': '''Monetary''', '''Details_2''': '''Parking is $40'''}, {'''Label_3''': '''Monetary''', '''Details_3''': '''but if you have a Sunpass the fee is only $25 charged to the Sunpass'''}, {'''Label_4''': '''Social''', '''Details_4''': '''tail gating was going strong in the very hot parking lot'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''There are 2 roads in between the parking lot and the stadium which caused minor delays getting to the other side of the road'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''Why there aren't pedestrian bridges are tunnels to ease the vehicle and people traffic is kinda stupid'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''Once at the NorthEast Gate things went smooth'''}, {'''Label_8''': '''Safety''', '''Details_8''': '''The bag checks were smooth and fast'''}, {'''Label_9''': '''Functional''', '''Details_9''': '''The actual ticket takers are turnstile machines with code readers'''}, {'''Label_10''': '''Functional''', '''Details_10''': '''All the levels have escalators to make the trip up easy'''}, {'''Label_11''': '''Functional''', '''Details_11''': '''Once up on the 300 Level there was a spacious breezy deck due to the recent rehab job'''}, {'''Label_12''': '''Functional''', '''Details_12''': '''Sitting in Section 218 was great and the whole stadium appeared to have great sight lines'''}, {'''Label_13''': '''Functional''', '''Details_13''': '''There are not nearly enough monitors in the areas under the stands'''}, {'''Label_14''': '''Functional''', '''Details_14''': '''The lines at the concessions and restrooms were pretty long'''}, {'''Label_15''': '''Functional''', '''Details_15''': '''It also seems that a lot of the locals buy the cheapest tickets they can and then sit in better seats until the valid ticket holder show ups'''}, {'''Label_16''': '''Monetary''', '''Details_16''': '''Finally, I'll mention that they sell the souvenir cup for soda with unlimited refills, just like Tampa'''}]
Functional
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Monetary
0.083427
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Monetary
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Social
0.150758
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Functional
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Functional
0.78733
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Functional
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Safety
0.014189
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Functional
0.127757
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0.043655
Functional
0.00895
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Functional
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Functional
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Functional
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Functional
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Monetary
0.006859
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5
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0.774881
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755
DAH204
Bristol, United Kingdom
2
null
34
Date of experience: October 2018
16-Oct-18
ACC
Miami
5
1
Fantastic venue for home or away fans
The Dolphins Hard Rock Stadium has a great atmosphere for any NFL fan. All the staff go out of their way to ensure all fans feel that they are special customers. We bought seats from Ticket Master.Com. midway along close to the halfway line but up near the top of the stand. We were surprised how good the view we had. Both sets of fans intermingled right around the stadium, without any issues and with great fan banter between them, even in the closely fought game. Sadly the Bears lost in overtime with 3 seconds to go. I??d recommend a trip to any NFL game at this amazing stadium.
[{'''Label_1''': '''Emotional''', '''Details_1''': '''The Dolphins Hard Rock Stadium has a great atmosphere for any NFL fan'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''All the staff go out of their way to ensure all fans feel that they are special customers'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''We bought seats from Ticket Master.Com. midway along close to the halfway line but up near the top of the stand'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''We were surprised how good the view we had'''}, {'''Label_5''': '''Social''', '''Details_5''': '''Both sets of fans intermingled right around the stadium, without any issues and with great fan banter between them, even in the closely fought game'''}, {'''Label_6''': '''Core''', '''Details_6''': '''Sadly the Bears lost in overtime with 3 seconds to go'''}, {'''Label_7''': '''Others''', '''Details_7''': '''I??d recommend a trip to any NFL game at this amazing stadium'''}]
Emotional
0.003211
0.027944
0.968845
Functional
0.009802
0.164457
0.825741
Functional
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0.895536
0.095691
Functional
0.004607
0.027872
0.967521
Social
0.00652
0.085474
0.908006
Core
0.853546
0.136782
0.009672
Others
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756
monsieurentreprenuer
Chicago, Illinois
3
null
58
Date of experience: October 2018
15-Oct-18
ACC
Miami
3
0
What took so long
Went to a football game and the stadium is not bad but the visitors side is hot as hell and full of sun...the worse? Is exiting the stadium,??what the hell took so long ...get it together !! Won??t come back for a game !!!
[{'''Label_1''': '''Functional''', '''Details_1''': '''the stadium is not bad'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''the visitors side is hot as hell and full of sun'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''the worse? Is exiting the stadium,??what the hell took so long'''}, {'''Label_4''': '''Others''', '''Details_4''': '''won??t come back for a game'''}]
Functional
0.03559
0.317001
0.647409
Functional
0.604245
0.336193
0.059562
Functional
0.943547
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0.004507
Others
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757
Michael s
Chicago, Illinois
null
null
217
Date of experience: October 2018
14-Oct-18
ACC
Miami
4
0
Great stadium
This is a very solid nfl stadium. Parking was easy to get in and out. I recommend the Shula burger and the pancakes on the first level. Too bad my team lost today.
[{'''Label_1''': '''Functional''', '''Details_1''': '''This is a very solid nfl stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Parking was easy to get in and out'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''I recommend the Shula burger and the pancakes on the first level'''}, {'''Label_4''': '''Core''', '''Details_4''': '''Too bad my team lost today'''}]
Functional
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Functional
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Functional
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Core
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759
marydU872KH
Fowler, Indiana
null
null
22
Date of experience: September 2018
14-Oct-18
ACC
Miami
5
1
Very nice
This was a very nice and clean stadium. Every thing was clean including the restrooms. Lots of things to do and see before the game. We went to Miami Hurricanes football game and everyone was well behaved and really great atmosphere. Would go back again.
[{'''Label_1''': '''Functional''', '''Details_1''': '''This was a very nice and clean stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Every thing was clean including the restrooms'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Lots of things to do and see before the game'''}, {'''Label_4''': '''Emotional''', '''Details_4''': '''We went to Miami Hurricanes football game and everyone was well behaved and really great atmosphere'''}, {'''Label_5''': '''Others''', '''Details_5''': '''Would go back again'''}]
Functional
0.005267
0.022613
0.97212
Functional
0.021357
0.199245
0.779398
Functional
0.006599
0.36194
0.631461
Emotional
0.003027
0.018509
0.978464
Others
0.027533
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760
Tami S
Delray Beach, Florida
null
null
35
Date of experience: October 2018
8-Oct-18
ACC
Miami
5
1
Beautiful Stadium
We watched the University of Miami Hurricanes play Florida State Univeristy. We sat in the 120 section. Great seats. Concessions and bathrooms were plentiful. Only down side is there is not rapid transit. Would recommend driving since the location for ride share pick up is over a mile away.
[{'''Label_1''': '''Functional''', '''Details_1''': '''We watched the University of Miami Hurricanes play Florida State Univeristy'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''We sat in the 120 section'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Concessions and bathrooms were plentiful'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Only down side is there is not rapid transit'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''Would recommend driving since the location for ride share pick up is over a mile away'''}]
Functional
0.007736
0.93253
0.059734
Functional
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0.892618
0.094811
Functional
0.119649
0.700608
0.179743
Functional
0.798999
0.185032
0.015969
Functional
0.00861
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1
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761
jrios4444
Hollywood, Florida
3
null
129
Date of experience: September 2018
2-Oct-18
ACC
Miami
2
0
this sucks for college games
the way the stadium sets up for college is totally wrong they amplify the sound of music constantly and it takes away from the college experience for the fans , they forget we are not there to hear guns and roses or hip hop we want to hear the sounds of the bands the student the refs the mascot etc.. also the pricing for food and beverages is the same as the pro games, exp 5 dollars for bottle water is ridiculous 12 dollars or more for a beer is also sick not to mention the price of food
[{'''Label_1''': '''Functional''', '''Details_1''': '''the way the stadium sets up for college is totally wrong'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''they amplify the sound of music constantly and it takes away from the college experience for the fans'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''they forget we are not there to hear guns and roses or hip hop we want to hear the sounds of the bands the student the refs the mascot etc'''}, {'''Label_4''': '''Monetary''', '''Details_4''': '''also the pricing for food and beverages is the same as the pro games, exp 5 dollars for bottle water is ridiculous 12 dollars or more for a beer is also sick not to mention the price of food'''}]
Functional
0.913022
0.081277
0.005701
Functional
0.661964
0.313511
0.024525
Functional
0.321258
0.608541
0.0702
Monetary
0.915106
0.076627
0.008267
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762
Philip M
null
null
null
4
Date of experience: September 2018
28-Sep-18
ACC
Miami
5
1
What an experience
I watched he Miami Dolphins play the Raiders (28-20 to the fins). The stadium is so good. Staff so helpful and friendly and loads of food and drink to choose from. Amazing venue.
[{'''Label_1''': '''Functional''', '''Details_1''': '''I watched he Miami Dolphins play the Raiders (28-20 to the fins)'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''The stadium is so good'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''staff so helpful and friendly'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''loads of food and drink to choose from'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''amazing venue'''}]
Functional
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Functional
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Functional
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0.027251
0.958294
Functional
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0.435621
Functional
0.01063
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764
Tony D
United States
null
null
177
Date of experience: September 2018
26-Sep-18
ACC
Miami
4
0
Great Stadium
Caught a Dolphin game on their home turn for the first time and it was great. We had seats on the corner of the end zone with a great view of the field. Plenty of food options in the stadium, but I didn't see much outside due to the residential area. Parking looked like a mess, but we Ubered in and out without much hassle. I hope to get back there soon.
[{'''Label_1''': '''Emotional''', '''Details_1''': '''Caught a Dolphin game on their home turn for the first time and it was great'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''We had seats on the corner of the end zone with a great view of the field'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Plenty of food options in the stadium'''}, {'''Label_4''': '''Others''', '''Details_4''': '''but I didn't see much outside due to the residential area'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''Parking looked like a mess, but we Ubered in and out without much hassle'''}, {'''Label_6''': '''Emotional''', '''Details_6''': '''I hope to get back there soon'''}]
Emotional
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Functional
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Functional
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Others
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Functional
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Emotional
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765
SoFlanestorz
Coconut Creek, Florida
null
null
88
Date of experience: September 2018
22-Sep-18
ACC
Miami
5
1
Loving the new "Rock" to enjoy the Canes' games
As season ticket holders see have seen the transformation of..Joe Robie, Pro Player, Land Shark...lost count. Hope it stays as the Hard Rock for years to come. They have greatly improved the seats, concessions & club level seats. The staff it s very friendly with everyone and helpful to guide folks around.
[{'''Label_1''': '''Functional''', '''Details_1''': '''As season ticket holders see have seen the transformation of..Joe Robie, Pro Player, Land Shark...lost count'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Hope it stays as the Hard Rock for years to come'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''They have greatly improved the seats, concessions & club level seats'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''The staff it s very friendly with everyone and helpful to guide folks around'''}]
Functional
0.09424
0.781229
0.124531
Functional
0.006282
0.18286
0.810858
Functional
0.00386
0.052968
0.943171
Functional
0.005772
0.030599
0.963629
null
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766
Mrkicks
Lantana, Florida
null
null
107
Date of experience: November 2017
17-Sep-18
ACC
Miami
4
0
Bucs Vs. Fins. Bucs Win!
First time at the stadium since renovations. Great stadium with lots to do. We tailgated for the first time and it was a success. Got there early and got a great spot. Went to the game with my family and friends. Bucs Won! It is south florida and even in November it can get hot. Make sure to pack shade and stay hydrated.
[{'''Label_1''': '''Functional''', '''Details_1''': '''first time at the stadium since renovations'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''great stadium with lots to do'''}, {'''Label_3''': '''Social''', '''Details_3''': '''We tailgated for the first time and it was a success'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''got there early and got a great spot'''}, {'''Label_5''': '''Core''', '''Details_5''': '''went to the game with my family and friends'''}, {'''Label_6''': '''Core''', '''Details_6''': '''Bucs Won'''}, {'''Label_7''': '''Others''', '''Details_7''': '''It is south florida and even in November it can get hot'''}, {'''Label_8''': '''Safety''', '''Details_8''': '''make sure to pack shade and stay hydrated'''}]
Functional
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Functional
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Functional
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Core
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Others
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Safety
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767
Candie2
Houston, Texas
2
null
28
Date of experience: September 2018
13-Sep-18
ACC
Miami
4
0
OTR II
Jay and B rocked the house, comfortable seating. I was easy to locate my seat, a lot of walking. They just need to designate an area for Uber drop off and pick up
[{'''Label_1''': '''Emotional''', '''Details_1''': '''Jay and B rocked the house'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''comfortable seating'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''I was easy to locate my seat'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''a lot of walking'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''They just need to designate an area for Uber drop off and pick up'''}]
Emotional
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Functional
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0.541347
0.432639
Functional
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0.252633
0.735589
Functional
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0.697067
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Functional
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771
leonc610
Miami, Florida
null
null
365
Date of experience: September 2018
4-Sep-18
ACC
Miami
5
1
Very good place to go
Very good place to go to see a very nice showVery good parkingVery good organization of events .Different types of foods inside of stadium
[{'''Label_1''': '''Others''', '''Details_1''': '''very good place to go to see a very nice show'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''very good parking'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''very good organization of events'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''different types of foods inside of stadium'''}]
Others
0.003652
0.014179
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Functional
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0.05056
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Functional
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Functional
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773
stevefF6652CS
Windermere, Florida
2
null
73
Date of experience: September 2018
31-Aug-18
ACC
Miami
4
0
Dolphin pre season game
I have visited all of the professional stadiums in Florida and this was the best. Parking was $25 with a sun pass and right across the street. Food was normal stadium prices, refillable cup was slightly smaller then Bucs or Jags. Jacksonville has the best food. The addition of the roof is fantastic, night game in summer so was warm but not unbearable. Rained before the game but didn??t get wet because of the roof. Navigating around the stadium was a breeze. Everyone was polite and didn??t have any drunks around me which I always get in Tampa.
[{'''Label_1''': '''Functional''', '''Details_1''': '''I have visited all of the professional stadiums in Florida and this was the best'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Parking was $25 with a sun pass and right across the street'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''food was normal stadium prices'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''refillable cup was slightly smaller then Bucs or Jags'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''Jacksonville has the best food'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''The addition of the roof is fantastic, night game in summer so was warm but not unbearable'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''Rained before the game but didn??t get wet because of the roof'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''navigating around the stadium was a breeze'''}, {'''Label_9''': '''Social''', '''Details_9''': '''Everyone was polite and didn??t have any drunks around me which I always get in Tampa'''}]
Functional
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Functional
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Functional
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Functional
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Functional
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Functional
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Functional
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Functional
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Social
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774
Catherine P
Davie, Florida
null
null
18
Date of experience: August 2018
29-Aug-18
ACC
Miami
5
1
NFL Dolphins Pre season game
The stadium is very nice. The seats have a covering over them which helps with sun and rain. The restrooms are clean. The food stands have very nice workers.
[{'''Label_1''': '''Functional''', '''Details_1''': '''The stadium is very nice'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''The seats have a covering over them which helps with sun and rain'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''The restrooms are clean'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''The food stands have very nice workers'''}]
Functional
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Functional
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Functional
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Functional
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775
Fareldin
null
null
null
3
Date of experience: August 2018
28-Aug-18
ACC
Miami
5
1
Hard Rock Stadium..
Great Stadium, giant screens, so beautiful.. The Hard Rock Stadium looks amazing from Stadium Hotel.
[{'''Label_1''': '''Functional''', '''Details_1''': '''great stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''giant screens'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''The Hard Rock Stadium looks amazing from Stadium Hotel'''}]
Functional
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Functional
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Functional
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776
mkcski
Clermont, Florida
null
null
5
Date of experience: August 2018
27-Aug-18
ACC
Miami
2
0
Lyft/Uber at Hard Rock Stadium
I recently went to a Dolphin football game at Hard Rock Stadium?? The stadium is beautiful, the concession stand and bathrooms are great but do not take Lyft or Uber to the game and less you want to walk a mile to pick up your ride after the game?? It is at the elementary school and is totally disorganized and frustrating...It took an hour for them to pick us up because of the traffic
[{'''Label_1''': '''Functional''', '''Details_1''': '''the stadium is beautiful'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''the concession stand and bathrooms are great'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''do not take Lyft or Uber to the game and less you want to walk a mile to pick up your ride after the game'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''It is at the elementary school and is totally disorganized and frustrating'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''It took an hour for them to pick us up because of the traffic'''}]
Functional
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Functional
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Functional
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Functional
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Functional
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784
Albert G
Miami, Florida
4
null
35
Date of experience: August 2018
13-Aug-18
ACC
Miami
5
1
Great Upgrades from Old Joe Robbie
Went to a Dolphin Game and the New Stadium is WOW. The Hard Rock upgraded everything. The Food is a little out of hand in price but i had eaten before i went expecting that. The best thing was i was given the tickets so i didnt have to pay for a thing. Get there early so you could walk around and see all the new things.
[{'''Label_1''': '''Functional''', '''Details_1''': '''the New Stadium is WOW'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''The Hard Rock upgraded everything'''}, {'''Label_3''': '''Monetary''', '''Details_3''': '''The Food is a little out of hand in price but i had eaten before i went expecting that'''}, {'''Label_4''': '''Monetary''', '''Details_4''': '''The best thing was i was given the tickets so i didnt have to pay for a thing'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''Get there early so you could walk around and see all the new things'''}]
Functional
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Functional
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Monetary
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Monetary
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Functional
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787
Mari P
Oslo, Norway
1
null
13
Date of experience: August 2018
5-Aug-18
ACC
Miami
4
0
Great stadium
Fantastic stadium - took a while to get out with all the traffic but a great experience on the whole
[{'''Label_1''': '''Functional''', '''Details_1''': '''fantastic stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''took a while to get out with all the traffic'''}, {'''Label_3''': '''Emotional''', '''Details_3''': '''a great experience on the whole'''}]
Functional
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Functional
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Emotional
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789
Irishtraveller24
Dublin, Ireland
4
null
84
Date of experience: August 2018
1-Aug-18
ACC
Miami
1
0
Organising a piss up in a brewery!
We went to the stadium for the Manchester Utd V Real Madrid soccer match.Accessing the stadium was straightforward enough and let me say the stadium is pretty impressive and our seats had excellent views.We arrived 45 minutes beforehand so that we could get some food to eat. Having joined the queue with 5 people in front of us we left 40 minutes later not having been served as we didn??t want to miss the match starting. Shortly before half time I left my seat to try and food for the boys. Surprisingly extra concessions had opened up and only2 people in front of me. So tried for hot dogs, none available, cheeseburger delayed so ordered chicken tenders, only took 10 minutes!! Surely to goodness management can do a better job of organising food operations? The negativity being expressed by other attendees was clear for all to hear.When the match was over we then had the nightmare of trying to leave the car park. Absolutely minimal organisation and it took us over 90 minutes to exit the ground.Overall experience was so negative because of these factors that it ruined an otherwise exciting evening. I definitely won??t be back and management have a lot of questions to answer.
[{'''Label_1''': '''Functional''', '''Details_1''': '''accessing the stadium was straightforward enough'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''let me say the stadium is pretty impressive'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''our seats had excellent views'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''We arrived 45 minutes beforehand so that we could get some food to eat'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''Having joined the queue with 5 people in front of us we left 40 minutes later not having been served as we didn??t want to miss the match starting'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''Surprisingly extra concessions had opened up and only2 people in front of me'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''So tried for hot dogs, none available, cheeseburger delayed so ordered chicken tenders, only took 10 minutes'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''Surely to goodness management can do a better job of organising food operations'''}, {'''Label_9''': '''Emotional''', '''Details_9''': '''The negativity being expressed by other attendees was clear for all to hear'''}, {'''Label_10''': '''Functional''', '''Details_10''': '''When the match was over we then had the nightmare of trying to leave the car park'''}, {'''Label_11''': '''Functional''', '''Details_11''': '''Absolutely minimal organisation and it took us over 90 minutes to exit the ground'''}, {'''Label_12''': '''Emotional''', '''Details_12''': '''overall experience was so negative because of these factors that it ruined an otherwise exciting evening'''}, {'''Label_13''': '''Functional''', '''Details_13''': '''I definitely won??t be back and management have a lot of questions to answer'''}]
Functional
0.025203
0.732235
0.242562
Functional
0.005418
0.051734
0.942849
Functional
0.004235
0.025992
0.969773
Functional
0.005337
0.6863
0.308363
Functional
0.330666
0.627767
0.041568
Functional
0.128524
0.51952
0.351956
Functional
0.58296
0.369459
0.047581
Functional
0.426701
0.434147
0.139152
Emotional
0.780871
0.20891
0.010219
Functional
0.539151
0.441067
0.019782
Functional
0.867681
0.121896
0.010423
Emotional
0.911843
0.079513
0.008644
Functional
0.776468
0.204456
0.019077
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794
Dominique G
Miami, Florida
null
null
196
Date of experience: November 2017
26-Jul-18
ACC
Miami
4
0
Nothing like an NFL game !!
Good stadium with good concessions. You have to go early for tailgate, it is unique to the US and is a lot of fun with nice people!
[{'''Label_1''': '''Functional''', '''Details_1''': '''good stadium with good concessions'''}, {'''Label_2''': '''Social''', '''Details_2''': '''You have to go early for tailgate, it is unique to the US and is a lot of fun with nice people'''}]
Functional
0.008064
0.050689
0.941247
Social
0.00428
0.027589
0.968132
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806
C D
Georgia
null
null
124
Date of experience: December 2017
5-Apr-18
ACC
Miami
5
1
HIghly recommend attending a University of MIami Hurricanes game!
This stadium is absolutely beautiful in the evening for night games. Food is good, beer is expensive (like most pro stadiums). Plentiful restrooms and parking. Love the "Richter" scale on the four corner big screens.
[{'''Label_1''': '''Emotional''', '''Details_1''': '''This stadium is absolutely beautiful in the evening for night games'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''food is good'''}, {'''Label_3''': '''Monetary''', '''Details_3''': '''beer is expensive (like most pro stadiums)'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''plentiful restrooms and parking'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''love the "Richter" scale on the four corner big screens'''}]
Emotional
0.004025
0.015258
0.980717
Functional
0.00982
0.059233
0.930946
Monetary
0.735418
0.242818
0.021764
Functional
0.008291
0.04644
0.945269
Functional
0.007095
0.085522
0.907383
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812
gatillero777
null
null
null
16
Date of experience: December 2017
5-Mar-18
ACC
Miami
4
0
upgrades in place
I love the upgraded shaded area which covers most seats. Id say almost the whole 2 and third levels. It makes the place cooler with this SOFLO heat. Food and drinks are decent but not great.
[{'''Label_1''': '''Functional''', '''Details_1''': '''I love the upgraded shaded area which covers most seats'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Id say almost the whole 2 and third levels'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''It makes the place cooler with this SOFLO heat'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Food and drinks are decent but not great'''}]
Functional
0.00348
0.027077
0.969442
Functional
0.045556
0.717195
0.23725
Functional
0.019113
0.273571
0.707316
Functional
0.622272
0.301547
0.07618
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1
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813
AllenLs
Miami, Florida
null
null
24
Date of experience: December 2017
19-Feb-18
ACC
Miami
5
1
Great renovations
This stadium has undergone many renovations making it well worth the experience of going to games and other events held here. In addition to a few dolphins games, I went to the Orange Bowl and had a great experience. Restrooms are kept clean, seats are comfortable and the club level is so luxurious. Super Bowl 2020 here I come!
[{'''Label_1''': '''Functional''', '''Details_1''': '''This stadium has undergone many renovations making it well worth the experience of going to games and other events held here'''}, {'''Label_2''': '''Core''', '''Details_2''': '''In addition to a few dolphins games, I went to the Orange Bowl and had a great experience'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''restrooms are kept clean'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''seats are comfortable'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''the club level is so luxurious'''}, {'''Label_6''': '''Core''', '''Details_6''': '''Super Bowl 2020 here I come'''}]
Functional
0.003147
0.06615
0.930703
Core
0.001828
0.016314
0.981858
Functional
0.025663
0.65807
0.316267
Functional
0.014763
0.45483
0.530408
Functional
0.043656
0.177691
0.778653
Core
0.005813
0.205828
0.788359
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814
Cathal L
Miami, Florida
1
null
260
Date of experience: December 2017
5-Feb-18
ACC
Miami
5
1
Good stadium & even got to see the Dolphins beat the Patriots
It has been so long since I was here & I picked a good day. The Dolphins beating the Patriots was great to watch. We even got down to pitch side & met Don Shula. The food & drink is on the expensive side but that is the same in most stadiums. All in all a good day
[{'''Label_1''': '''Core''', '''Details_1''': '''The Dolphins beating the Patriots was great to watch'''}, {'''Label_2''': '''Social''', '''Details_2''': '''We even got down to pitch side & met Don Shula'''}, {'''Label_3''': '''Monetary''', '''Details_3''': '''The food & drink is on the expensive side but that is the same in most stadiums'''}, {'''Label_4''': '''Emotional''', '''Details_4''': '''all in all a good day'''}]
Core
0.004183
0.024881
0.970936
Social
0.022982
0.850672
0.126346
Monetary
0.544501
0.428941
0.026557
Emotional
0.010144
0.037253
0.952603
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816
jafa555
Saint Cloud, Florida
null
null
23
Date of experience: January 2018
28-Jan-18
ACC
Miami
5
1
Great rennovation / Good meeting spaces
We attended a business event on the stadium, Spaces are clean and modern. It was a great experience to be able to walk on the field where all these great athletes play. We had a meeting at the exclusive club "The Nine" and it was everything we expected to be.
[{'''Label_1''': '''Functional''', '''Details_1''': '''spaces are clean and modern'''}, {'''Label_2''': '''Emotional''', '''Details_2''': '''It was a great experience to be able to walk on the field where all these great athletes play'''}, {'''Label_3''': '''Social''', '''Details_3''': '''We had a meeting at the exclusive club "The Nine" and it was everything we expected to be'''}]
Functional
0.012471
0.239909
0.747619
Emotional
0.002466
0.012852
0.984682
Social
0.00557
0.166534
0.827895
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817
foodmavenMiami
Miami
1
null
57
Date of experience: January 2018
17-Jan-18
ACC
Miami
5
1
Great Improvement
Went for the Orange Bowl game and was quite impressed with the new construction. Seats are more comfortable and most seats are covered from the elements. Definitely a great improvement over the past structure.
[{'''Label_1''': '''Functional''', '''Details_1''': '''Went for the Orange Bowl game and was quite impressed with the new construction'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Seats are more comfortable'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''most seats are covered from the elements'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Definitely a great improvement over the past structure'''}]
Functional
0.002186
0.037949
0.959865
Functional
0.017563
0.344909
0.637528
Functional
0.062074
0.797829
0.140096
Functional
0.004076
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818
527travisl
Madison, Wisconsin
null
null
244
Date of experience: January 2018
15-Jan-18
ACC
Miami
4
0
Excellent in-game experience, terrible parking exits
Sitting with access to the Hyundai Club was great, with many food/beverage options very near our seats. The view was great, and there were several large jumbotrons to accent. The overhangs and covering created a cool atmosphere, probably louder than it would??ve been otherwise.
[{'''Label_1''': '''Functional''', '''Details_1''': '''sitting with access to the Hyundai Club was great'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''with many food/beverage options very near our seats'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''the view was great'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''there were several large jumbotrons to accent'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''the overhangs and covering created a cool atmosphere, probably louder than it would??ve been otherwise'''}]
Functional
0.004054
0.040373
0.955573
Functional
0.005876
0.606909
0.387215
Functional
0.00636
0.023692
0.969948
Functional
0.036637
0.816579
0.146784
Functional
0.009632
0.101938
0.888429
null
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819
marisolxmartinez
Miami Beach, Florida
null
null
62
Date of experience: December 2017
10-Jan-18
ACC
Miami
4
0
Home of the Miami Dolphins
Love the renovations that have been made to the stadium. Ample seating both club and multi level. Plenty of parking as well as Uber/Lyft pickup/drop off locations. Great concession selection. Bars and team store. Definitely a great place to watch your favorite college or professional team.
[{'''Label_1''': '''Functional''', '''Details_1''': '''love the renovations that have been made to the stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''ample seating both club and multi level'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''plenty of parking as well as Uber/Lyft pickup/drop off locations'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''great concession selection'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''bars and team store'''}, {'''Label_6''': '''Core''', '''Details_6''': '''definitely a great place to watch your favorite college or professional team'''}]
Functional
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Functional
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Functional
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Functional
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Functional
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Core
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820
ogerkan
New York City, New York
1
null
1,446
Date of experience: December 2017
10-Jan-18
ACC
Miami
5
1
Excellent stadium with many dining/drinking options
Sat in Section 120 on the Miami side for the Dolphins win over the Pats. Great game at a a top notch stadium. Craft beers galore on offer as well many fantastic eating options throughout the stadium.Tip - we picked up and inexpensive blue parking pass prior to the game and we basically park right in front of the stadium - easy in & out.
[{'''Label_1''': '''Functional''', '''Details_1''': '''Sat in Section 120 on the Miami side for the Dolphins win over the Pats'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''great game at a top notch stadium'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Craft beers galore on offer as well many fantastic eating options throughout the stadium'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Tip - we picked up and inexpensive blue parking pass prior to the game and we basically park right in front of the stadium - easy in & out'''}]
Functional
0.006366
0.673619
0.320015
Functional
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0.981743
Functional
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0.973198
Functional
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0.626053
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821
Netster11
Hong Kong, China
1
null
596
Date of experience: January 2018
6-Jan-18
ACC
Miami
5
1
Excellent club level
This was my first time seeing an NFL game, and being a non football fan, I still had a great time. The atmosphere was great and the cleanliness and comfort was better then most other stadiums I??ve been to. The club level offered free soft drinks, pretzels and popcorn. The variety of restaurants (not free) included BBQ, burgers, Mexican etc. There was enough choice to keep our group happy. The seating was great. The new roof means no one will get wet if it rains. Loved the aqua marine seats. The giant screens were cool and there was was so much entertainment besides the game. Get there early to enjoy the facilities and avoid parking troubles.
[{'''Label_1''': '''Others''', '''Details_1''': '''This was my first time seeing an NFL game, and being a non football fan, I still had a great time'''}, {'''Label_2''': '''Emotional''', '''Details_2''': '''The atmosphere was great'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''the cleanliness and comfort was better then most other stadiums I??ve been to'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''The club level offered free soft drinks, pretzels and popcorn'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''The variety of restaurants (not free) included BBQ, burgers, Mexican etc'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''The seating was great'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''The new roof means no one will get wet if it rains'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''Loved the aqua marine seats'''}, {'''Label_9''': '''Functional''', '''Details_9''': '''The giant screens were cool'''}, {'''Label_10''': '''Functional''', '''Details_10''': '''there was was so much entertainment besides the game'''}, {'''Label_11''': '''Functional''', '''Details_11''': '''Get there early to enjoy the facilities and avoid parking troubles'''}]
Others
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Emotional
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0.977367
Functional
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0.912832
Functional
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0.445164
Functional
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0.22866
Functional
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0.019655
0.975897
Functional
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Functional
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0.971391
Functional
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Functional
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Functional
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822
AnaliaG84
Staten Island, New York
null
null
217
Date of experience: December 2017
4-Jan-18
ACC
Miami
5
1
Awesome experience!
My husband and I had 3rd row seats in the visitors section for the Miami-Bills game on New Year's eve. We arrived very early without any parking pass, and were able to park in the yellow section for $40 using a credit card. There are plenty of police and attendants all around the stadium, even off the highway exit ramp, ready to assist and very friendly. You cannot carry anything larger than a clutch wallet into the venue; so if you have more, put it in a ziplock bag or purchase a see-through tote outside the venue.There is plenty to do besides tailgate outside the stadium - games, drinks, and music, plus plenty of picture taking opportunities. The stadium itself has many food options and places to sit on every level. We enjoyed Shula burgers and Haute Dogs. The restrooms are spotless and huge.As Bills fans, the game was awesome! We did not encounter much difficulty leaving the stadium as everything was clearly marked for departure.
[{'''Label_1''': '''Functional''', '''Details_1''': '''My husband and I had 3rd row seats in the visitors section for the Miami-Bills game on New Year's eve'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''We arrived very early without any parking pass, and were able to park in the yellow section for $40 using a credit card'''}, {'''Label_3''': '''Safety''', '''Details_3''': '''There are plenty of police and attendants all around the stadium, even off the highway exit ramp, ready to assist and very friendly'''}, {'''Label_4''': '''Safety''', '''Details_4''': '''You cannot carry anything larger than a clutch wallet into the venue; so if you have more, put it in a ziplock bag or purchase a see-through tote outside the venue'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''There is plenty to do besides tailgate outside the stadium - games, drinks, and music, plus plenty of picture taking opportunities'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''The stadium itself has many food options and places to sit on every level'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''We enjoyed Shula burgers and Haute Dogs'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''The restrooms are spotless and huge'''}, {'''Label_9''': '''Core''', '''Details_9''': '''As Bills fans, the game was awesome'''}, {'''Label_10''': '''Functional''', '''Details_10''': '''We did not encounter much difficulty leaving the stadium as everything was clearly marked for departure'''}]
Functional
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Functional
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Safety
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Safety
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Functional
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Functional
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Functional
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Functional
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Core
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Functional
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823
jms2938
Baltimore, Maryland
1
null
27
Date of experience: December 2017
4-Jan-18
ACC
Miami
4
0
Dolphins Game Club Level
The upgrades on this stadium are beautiful and we??re def needed from the previous- leave early for games if your not tailgating traffic backs up to enter. Plenty of onsite parking but runs $40 unless you use SunPass Discount only $20. Sat club level which gave us padded outdoor seating, indoors seating if needed, and plenty of food options. There??s also a LIV Club inside- very Miami! Found personnel to be nice and helpful even though we were fans of the opposing team!
[{'''Label_1''': '''Functional''', '''Details_1''': '''The upgrades on this stadium are beautiful and we??re def needed from the previous'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''leave early for games if your not tailgating traffic backs up to enter'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Plenty of onsite parking but runs $40 unless you use SunPass Discount only $20'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Sat club level which gave us padded outdoor seating, indoors seating if needed, and plenty of food options'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''There??s also a LIV Club inside- very Miami'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''Found personnel to be nice and helpful even though we were fans of the opposing team'''}]
Functional
0.006527
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Functional
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Functional
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Functional
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0.668117
Functional
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Functional
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824
norinec2016
Florida
1
null
422
Date of experience: January 2018
1-Jan-18
ACC
Miami
5
1
Orange Bowl game
A great stadium with comfortable seating. Very clean, good design with plenty of concession options. Enjoyed the Hyundai Club which featured full bar, carved meat sandwiches, tables and booths, souvenir shop. I think most seats had great views for football. We parked in the yellow parking lot and were on the freeway a few minutes after the game ended. Lots of room for tailgaters. Parking was $40. Can only carry in very small purse.
[{'''Label_1''': '''Functional''', '''Details_1''': '''a great stadium with comfortable seating'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''very clean'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''good design with plenty of concession options'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''enjoyed the Hyundai Club which featured full bar, carved meat sandwiches, tables and booths, souvenir shop'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''I think most seats had great views for football'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''We parked in the yellow parking lot and were on the freeway a few minutes after the game ended'''}, {'''Label_7''': '''Social''', '''Details_7''': '''lots of room for tailgaters'''}, {'''Label_8''': '''Monetary''', '''Details_8''': '''parking was $40'''}, {'''Label_9''': '''Functional''', '''Details_9''': '''can only carry in very small purse'''}]
Functional
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Functional
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Functional
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0.950717
Functional
0.002911
0.042762
0.954328
Functional
0.008581
0.069596
0.921823
Functional
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Social
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Monetary
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Functional
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825
Stephanie S
Sidney, Nebraska
1
null
57
Date of experience: December 2017
1-Jan-18
ACC
Miami
5
1
Wonderful Orange Bowl experience
We were pleasantly surprised to find out that our tickets to the Orange Bowl were located in a section that gave us access to the Hyundai Club. It was nice to have a place to go where you knew lines would be short and the bathrooms would be clean. We took advantage of this before the game and at halftime. All the employees we encountered were wonderful and very kind. We very much enjoyed the game and the stadium.
[{'''Label_1''': '''Monetary''', '''Details_1''': '''We were pleasantly surprised to find out that our tickets to the Orange Bowl were located in a section that gave us access to the Hyundai Club'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''It was nice to have a place to go where you knew lines would be short and the bathrooms would be clean'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''All the employees we encountered were wonderful and very kind'''}, {'''Label_4''': '''Core''', '''Details_4''': '''We very much enjoyed the game and the stadium'''}]
Monetary
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Functional
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Functional
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Core
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826
rockydogz1
Venice, Florida
null
null
1,068
Date of experience: January 2018
1-Jan-18
ACC
Miami
3
0
Orange Bowl Game
What a poor excuse for a stadium as a season ticket holder at Lambeau Field, we are very spoiled. It was amazing how far the fans are from the field even with tickets in the 15th row at the 45 yard line. The local police are absolutely clueless in getting traffic moving after the game and we saw several lines not even move one hour after the game. Actually, we feel sorry for Dolphins and Hurricanes fans as they have no idea how poor this stadium compares to other venues.
[{'''Label_1''': '''Functional''', '''Details_1''': '''What a poor excuse for a stadium as a season ticket holder at Lambeau Field, we are very spoiled'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''It was amazing how far the fans are from the field even with tickets in the 15th row at the 45 yard line'''}, {'''Label_3''': '''Safety''', '''Details_3''': '''The local police are absolutely clueless in getting traffic moving after the game and we saw several lines not even move one hour after the game'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Actually, we feel sorry for Dolphins and Hurricanes fans as they have no idea how poor this stadium compares to other venues'''}]
Functional
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Functional
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Safety
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Functional
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0
827
lttlewys
Tampa, Florida
2
null
71
Date of experience: January 2018
1-Jan-18
ACC
Miami
5
1
Football, food and fun
I was given a free ticket to the Miami Dolphins and Buffalo game. Whoa, really awesome! I did a little homework and the newly named Hard Rock stadium has done some upgrades the last few years. First, parking. You need a parking pass or cash. Unless you have a Florida Sun pass. You can use your sun pass at the Yellow gate to park for only $25. Parking is 45 cash only. If you are going to Uber in then there is a special spot for pick up and drop off. Everything is clearly marked and people are happy to answer questions. I suggest getting there a couple of hours pregame to wander around the tailgaters and all the fun outside the stadium. Per NFL guidelines you can only carry in clear plastic bags. Women can carry a small wallet/wristlet. Luckily you can purchase such a bag outside the stadium. Once inside you walk up/ride the escalator to your level. You can find menus posted to columns. There are several places to get local food and craft beers. Make sure you try the local food. Of course, it's pricey as expected. Bathrooms are frequent on each level and clean. There are a lot of employees & security wandering around. I found the seats in the stadium kinda small and tight in the rows. It's rather uncomfortable. Depending on where you are, you could be in the sun with a horrible glare. There are several large monitors for you to watch. If you get a chance to go see a game,I would!
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828
566JEB
Bettendorf, Iowa
1
null
124
Date of experience: December 2017
1-Jan-18
ACC
Miami
5
1
Great stadium
My wife and I went to the Orange Bowl. Our seats were in section 322 almost to the top row and we still had a clear and good view of the field. Mr. Ross and others did a great job with the renovation, there isn't a bad seat in the house.
[{'''Label_1''': '''Functional''', '''Details_1''': '''Our seats were in section 322 almost to the top row and we still had a clear and good view of the field'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Mr. Ross and others did a great job with the renovation, there isn't a bad seat in the house'''}]
Functional
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829
SuzanneVeroBeach
Vero Beach, Florida
null
null
11
Date of experience: December 2017
1-Jan-18
ACC
Miami
5
1
Last game of season
This is one of the best venues I have been to. Ample concessions no long lines and exceptionally clean. Prices were very reasonable for an event. Plenty of security. Would definitely recommend and go again.
[{'''Label_1''': '''Functional''', '''Details_1''': '''This is one of the best venues I have been to'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Ample concessions no long lines and exceptionally clean'''}, {'''Label_3''': '''Monetary''', '''Details_3''': '''Prices were very reasonable for an event'''}, {'''Label_4''': '''Safety''', '''Details_4''': '''Plenty of security'''}, {'''Label_5''': '''Others''', '''Details_5''': '''Would definitely recommend and go again'''}]
Functional
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830
Shayne U
Jackson, Wyoming
1
null
530
Date of experience: December 2017
31-Dec-17
ACC
Miami
5
1
Wonderful Orange Bowl experience
The Orange Bowl has just been recently renovated and is beautiful. Many food and drink choices.they have 4 video screens hat make watching replays and other events during the game clear. The sound is amazing, not with an echo. The only negative was after the game trying to get an UBER. We waited 1 1/2 hours to get a car. Many Iver cars were there but you had to confirm with your driver have them find a spot with a number then let you know where that is. Such a mess. They need to improve this greatly. I would never take an UBER home from any event at the Orange Bowl. Other than that a fun experience.
[{'''Label_1''': '''Functional''', '''Details_1''': '''The Orange Bowl has just been recently renovated and is beautiful'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Many food and drink choices'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''they have 4 video screens hat make watching replays and other events during the game clear'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''The sound is amazing, not with an echo'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''The only negative was after the game trying to get an UBER'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''We waited 1 1/2 hours to get a car'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''Many Iver cars were there but you had to confirm with your driver have them find a spot with a number then let you know where that is'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''They need to improve this greatly'''}, {'''Label_9''': '''Emotional''', '''Details_9''': '''Other than that a fun experience'''}]
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831
waynen95
Alberta, Canada
null
null
255
Date of experience: December 2017
28-Dec-17
ACC
Miami
4
0
Very good Football Experience
Watched the Dolphins defeat the Broncos here. It is an excellent stadium with a huge score board. The shade over nearly the entire seating was great on a hot day.
[{'''Label_1''': '''Functional''', '''Details_1''': '''watched the Dolphins defeat the Broncos here'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''It is an excellent stadium with a huge score board'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''The shade over nearly the entire seating was great on a hot day'''}]
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832
BrynleaW
Waterloo, Canada
null
null
53
Date of experience: December 2017
21-Dec-17
ACC
Miami
5
1
Gorgeous new stadium
Visited the stadium for a monday night football game. The new stadium is beautiful. Traffic in and out is a nightmare, but the parking lot tailgating is a great experience.
[{'''Label_1''': '''Functional''', '''Details_1''': '''visited the stadium for a monday night football game'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''the new stadium is beautiful'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''traffic in and out is a nightmare'''}, {'''Label_4''': '''Social''', '''Details_4''': '''the parking lot tailgating is a great experience'''}]
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833
Andrea F
Laconia, New Hampshire
null
null
145
Date of experience: December 2017
17-Dec-17
ACC
Miami
4
0
Remodeled stadium
I was at Hard Rock Stadium years ago and it doesn't even look like the same place. We splurged on Club seats and it was a great experience - live music, comfortable seats, fancy bathrooms, decent food and craft beer. Compared to Boston, the prices seemed reasonable to me. I had to mark down one star though for that obnoxious "First Down" cheer that I heard way too often.
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834
dhillca
Halifax, Canada
null
null
173
Date of experience: December 2017
17-Dec-17
ACC
Miami
5
1
Great Stadium
First time here since the renovations. They did a very nice job and it??s looks great. Larger video screens, new roof overhang and glass everywhere on the outside really do make this place feel new.Food is good and reasonable for an NFL stadium. Friendly tailgating crowd but not as many as if you were in Gillette. Patriots lost which was an upset but overall enjoyed the stadium.
[{'''Label_1''': '''Functional''', '''Details_1''': '''first time here since the renovations'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''They did a very nice job and it??s looks great'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''larger video screens, new roof overhang and glass everywhere on the outside really do make this place feel new'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''food is good and reasonable for an NFL stadium'''}, {'''Label_5''': '''Social''', '''Details_5''': '''friendly tailgating crowd but not as many as if you were in Gillette'''}, {'''Label_6''': '''Core''', '''Details_6''': '''Patriots lost which was an upset but overall enjoyed the stadium'''}]
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835
Freckles2212
Boston, Massachusetts
2
null
346
Date of experience: December 2017
15-Dec-17
ACC
Miami
5
1
Beautiful Stadium
Went here for the New England Patriots Game and alas we did not win but what a great place. Very clean and very well run. We ate at the stadium with a group buffet and the food was delicious. Took pictures with Dolphins fans and everyone was having a great time. Loved how organized the stadium was getting in and out. Nice job Miami !!
[{'''Label_1''': '''Functional''', '''Details_1''': '''Went here for the New England Patriots Game and alas we did not win but what a great place'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''very clean and very well run'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''We ate at the stadium with a group buffet and the food was delicious'''}, {'''Label_4''': '''Social''', '''Details_4''': '''Took pictures with Dolphins fans and everyone was having a great time'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''Loved how organized the stadium was getting in and out'''}, {'''Label_6''': '''Others''', '''Details_6''': '''Nice job Miami !!'''}]
Functional
0.25338
0.343153
0.403466
Functional
0.007863
0.045434
0.946703
Functional
0.002021
0.027994
0.969985
Social
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0.015202
0.981418
Functional
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0.053149
0.94167
Others
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836
SSmiff_yo
Calgary, Canada
null
null
42
Date of experience: December 2017
12-Dec-17
ACC
Miami
5
1
New England Patriots Game
Amazing stadium. Tons of room, lots of bathrooms, great food. The seats were good. Rarely waited in line for beer. Great experience!
[{'''Label_1''': '''Functional''', '''Details_1''': '''amazing stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''tons of room'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''lots of bathrooms'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''great food'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''the seats were good'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''rarely waited in line for beer'''}, {'''Label_7''': '''Emotional''', '''Details_7''': '''great experience'''}]
Functional
0.010525
0.039815
0.94966
Functional
0.04059
0.785442
0.173968
Functional
0.210179
0.702411
0.08741
Functional
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0.036412
0.95172
Functional
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0.069635
0.92365
Functional
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Emotional
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839
NSBer
Orlando, Florida
null
null
94
Date of experience: December 2017
6-Dec-17
ACC
Miami
5
1
Great way to watch football
If you haven't been to the remodeled stadium, Check It Out! It's amazing and fits South Florida so well. Plenty of shade and protection from the rain in an outdoor stadium! Food has been upgraded, a great place to tailgate and spend a day watching football.
[{'''Label_1''': '''Functional''', '''Details_1''': '''If you haven't been to the remodeled stadium, Check It Out'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''It's amazing and fits South Florida so well'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Plenty of shade and protection from the rain in an outdoor stadium'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Food has been upgraded'''}, {'''Label_5''': '''Social''', '''Details_5''': '''a great place to tailgate and spend a day watching football'''}]
Functional
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0.819853
0.167907
Functional
0.003818
0.0162
0.979982
Functional
0.03321
0.60589
0.3609
Functional
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0.339758
0.652
Social
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840
188lennieh
Lake Mary, Florida
null
null
125
Date of experience: December 2017
5-Dec-17
ACC
Miami
5
1
So beautiful
Tho the results of the game wasn't to my liking, the improvements to the stadium are great. No more sweating profusely from the Florida sun. The roof design is a blessing allowing a nice breeze. The restrooms and concessions much nicer too.
[{'''Label_1''': '''Functional''', '''Details_1''': '''Tho the results of the game wasn't to my liking'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''the improvements to the stadium are great'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''The roof design is a blessing allowing a nice breeze'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''The restrooms and concessions much nicer too'''}]
Functional
0.81282
0.175673
0.011506
Functional
0.00397
0.01635
0.97968
Functional
0.006261
0.024979
0.96876
Functional
0.006605
0.051816
0.941579
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841
Tim F
Atlanta, Georgia
null
null
276
Date of experience: December 2017
4-Dec-17
ACC
Miami
4
0
Great stadium
Fairly easy to get in and out of. I would suggest using Uber as they have set up a spot to get dropped off, tailgate, and then get out of dodge.
[{'''Label_1''': '''Functional''', '''Details_1''': '''fairly easy to get in and out of'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''I would suggest using Uber as they have set up a spot to get dropped off'''}, {'''Label_3''': '''Social''', '''Details_3''': '''tailgate'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''then get out of dodge'''}]
Functional
0.033948
0.5556
0.410452
Functional
0.020044
0.892049
0.087906
Social
0.134785
0.780102
0.085112
Functional
0.172894
0.76761
0.059496
null
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842
678arift
Miami Beach, Florida
null
null
48
Date of experience: November 2017
19-Nov-17
ACC
Miami
5
1
Amazing new set up
Love the new improved stadium. Entrance and parking. Food vendors are getting better but not there yet
[{'''Label_1''': '''Functional''', '''Details_1''': '''Love the new improved stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''entrance and parking'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Food vendors are getting better but not there yet'''}]
Functional
0.005005
0.017672
0.977324
Functional
0.038708
0.848648
0.112644
Functional
0.174116
0.497799
0.328084
null
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843
tgolbs
Palm Beach Gardens, Florida
1
null
139
Date of experience: November 2017
14-Nov-17
ACC
Miami
1
0
Loudest stadium I have ever been in!
We were at the Notre Dame vs Miami hurricanes game. The game was amazing for the hurricanes and not so great for the Irish. But that wasn??t the biggest problem at the stadium. The fans were very abusive and very threatening. Dozen of ND fans left the stands in our area do to verbal abuse and actual physical abuse by the hands of the hurricane fans. I can tell you that the police are very quick to stop the problem. Fans we saw 3 fans arrested from our section alone. Hindsight we should have taken note of the warning signs posted on every light post outside tailgating. Report any bad behavior and it gives you a number to text.
[{'''Label_1''': '''Functional''', '''Details_1''': '''We were at the Notre Dame vs Miami hurricanes game'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''The game was amazing for the hurricanes and not so great for the Irish'''}, {'''Label_3''': '''Safety''', '''Details_3''': '''But that wasn??t the biggest problem at the stadium'''}, {'''Label_4''': '''Safety''', '''Details_4''': '''The fans were very abusive and very threatening'''}, {'''Label_5''': '''Safety''', '''Details_5''': '''Dozen of ND fans left the stands in our area do to verbal abuse and actual physical abuse by the hands of the hurricane fans'''}, {'''Label_6''': '''Safety''', '''Details_6''': '''I can tell you that the police are very quick to stop the problem'''}, {'''Label_7''': '''Safety''', '''Details_7''': '''Fans we saw 3 fans arrested from our section alone'''}, {'''Label_8''': '''Safety''', '''Details_8''': '''Hindsight we should have taken note of the warning signs posted on every light post outside tailgating'''}, {'''Label_9''': '''Safety''', '''Details_9''': '''Report any bad behavior and it gives you a number to text'''}]
Functional
0.011499
0.919187
0.069313
Functional
0.077391
0.250846
0.671763
Safety
0.430972
0.517737
0.051291
Safety
0.89379
0.098064
0.008145
Safety
0.532322
0.443998
0.02368
Safety
0.329962
0.541992
0.128046
Safety
0.705965
0.280673
0.013362
Safety
0.120631
0.792384
0.086985
Safety
0.353104
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0.04199
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844
Chris D
North Miami Beach, Florida
null
null
123
Date of experience: November 2017
14-Nov-17
ACC
Miami
5
1
Safest Stadium I've ever seen
Great Football stadium with the best food choices i have ever experienced.Security was everywhere for the biggest game of the season...and even in the parking lots watching for tailgator issuesPrices are cheaper than most and none of the concessions seemed like highway robbery by any means... Easy in and easy out... 1- Negative... they haven't figured out how to get big crowds who use Uber/ Lyft out very timely... traffic is still bad
[{'''Label_1''': '''Functional''', '''Details_1''': '''Great Football stadium with the best food choices i have ever experienced'''}, {'''Label_2''': '''Safety''', '''Details_2''': '''Security was everywhere for the biggest game of the season'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''even in the parking lots watching for tailgator issues'''}, {'''Label_4''': '''Monetary''', '''Details_4''': '''Prices are cheaper than most and none of the concessions seemed like highway robbery by any means'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''Easy in and easy out'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''1- Negative... they haven't figured out how to get big crowds who use Uber/ Lyft out very timely... traffic is still bad'''}]
Functional
0.003646
0.011646
0.984708
Safety
0.066944
0.531184
0.401872
Functional
0.302773
0.667472
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Monetary
0.286471
0.545913
0.167616
Functional
0.070249
0.628973
0.300778
Functional
0.864484
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null
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845
Shomari D
null
2
null
1
Date of experience: November 2017
14-Nov-17
ACC
Miami
1
0
Bad policy prime for Abuse
On Saturday, November 11, 2017, along with several colleagues I attended the University of Miami Hurricanes homecoming football game against Notre Dame at Hard Rock Stadium in Miami Gardens, Fl. We purchased four great seats from StubHub ?? section 126; row 2 ?? they were about $450 for each ticket. We were mostly surrounded by UM fans except for four Notre Dame fans in the row behind us and a father and son sitting to my left. As I have done for as long as I can remember, we cheered along with my colleagues with fervor and excitement as the Hurricanes pulled ahead in the 4th quarter by several touchdowns to a commanding lead and the game seemed all but won. Seemingly, out of nowhere, I and one of my colleagues ?? the only 2 black men in the entire section ?? were approached by a contingent of 10-12 police officers and embarrassingly and forcefully escorted from the game and out of the stadium. Of course, both my colleague and I were completely shocked that the police officers were coming to remove us from the game since we had done nothing wrong. Apparently, the Notre Dame fans sitting behind us falsely reported that I and my other black colleague were spitting at them, throwing things, and being otherwise disruptive. Suffice it to say that nothing could be further from the truth. In fact, other than the color of our skin we were completely indistinguishable from every other UM fan in the section. Clearly, these particular Notre Dame fans?? frustration with the game bled over into some brooding, underlying bigotry and they decided to take that frustration out on the only 2 people of color around. What is far worse is the police officers?? apparent presumption of guilt over innocence applied to my colleague and me due to our race. While trying to explain to the officers that we had done nothing wrong, and even though multiple independent bystanders came to our defense and corroborated our innocence when the police approached, telling them unequivocally that we had done nothing wrong and were merely cheering like everyone else, we were nonetheless forcibly removed from the stadium in front of our friends and were indeed told that we were lucky that we were not being handcuffed or arrested. This kind of police abuse and racial bias is in stark violation of this country??s fundamental precept that ??all men are created equal.?? My colleague and I suffered an injustice that nobody else, our white colleagues included, were forced to endure. Whether it was the particular police officers?? inherent prejudice that catalyzed our forceful removal or some blanket corporate policy at Hard Rock stadium, the injustice is unacceptable all the same.Not only was this incident embarrassing in and of itself, but my colleague and I were walked out of the game by 10-12 uniformed police officers in front of tens of thousands of other fans. What??s more, this happened in front of my work colleagues and could have a negative effect on my career.I am neither a thug nor a criminal, neither a convict nor a gangster. I am a Fortune 1,000 executive and I am a black man; and this past Saturday while attending a college football game, I was the victim of racial intolerance and hate perpetrated by the very people tasked with preventing it. The notion that the color of our skin subjected my colleague and me to embarrassment and possible arrest because of another team??s fans?? intolerance and profiling is indefensible. That Hard Rock Stadium allowed it to happen is appalling, and the Miami-Dade Police Department??s handling of the situation is nauseating.This was, hands down and without equivocation, one of the worst experiences of my life. It is made worse because it was the result of a completely falsified report that was unambiguously racially charged. We were never really given the opportunity to share our side nor were the police willing to hear the other fans in the section.Thankfully, we left the stadium without further incident but the events of this past Saturday will live in my mind forever. In hindsight I suppose I am lucky that I didn??t suffer any broken bones or other lasting physical reminders of the day but we need to do something to work towards a day when a man truly is judged not by the color of his skin but by the content of his character.
[{'''Label_1''': '''Monetary''', '''Details_1''': '''We purchased four great seats from StubHub ?? section 126; row 2 ?? they were about $450 for each ticket'''}, {'''Label_2''': '''Social''', '''Details_2''': '''We were mostly surrounded by UM fans except for four Notre Dame fans in the row behind us and a father and son sitting to my left'''}, {'''Label_3''': '''Emotional''', '''Details_3''': '''As I have done for as long as I can remember, we cheered along with my colleagues with fervor and excitement as the Hurricanes pulled ahead in the 4th quarter by several touchdowns to a commanding lead and the game seemed all but won'''}, {'''Label_4''': '''Safety''', '''Details_4''': '''Seemingly, out of nowhere, I and one of my colleagues ?? the only 2 black men in the entire section ?? were approached by a contingent of 10-12 police officers and embarrassingly and forcefully escorted from the game and out of the stadium'''}, {'''Label_5''': '''Safety''', '''Details_5''': '''Not only was this incident embarrassing in and of itself, but my colleague and I were walked out of the game by 10-12 uniformed police officers in front of tens of thousands of other fans'''}, {'''Label_6''': '''Safety''', '''Details_6''': '''I am neither a thug nor a criminal, neither a convict nor a gangster. I am a Fortune 1,000 executive and I am a black man; and this past Saturday while attending a college football game, I was the victim of racial intolerance and hate perpetrated by the very people tasked with preventing it'''}, {'''Label_7''': '''Safety''', '''Details_7''': '''My colleague and I suffered an injustice that nobody else, our white colleagues included, were forced to endure'''}, {'''Label_8''': '''Safety''', '''Details_8''': '''While trying to explain to the officers that we had done nothing wrong, and even though multiple independent bystanders came to our defense and corroborated our innocence when the police approached, telling them unequivocally that we had done nothing wrong and were merely cheering like everyone else, we were nonetheless forcibly removed from the stadium in front of our friends and were indeed told that we were lucky that we were not being handcuffed or arrested'''}, {'''Label_9''': '''Safety''', '''Details_9''': '''Thankfully, we left the stadium without further incident but the events of this past Saturday will live in my mind forever'''}]
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846
D N
Roanoke, Virginia
1
null
14
Date of experience: November 2017
12-Nov-17
ACC
Miami
2
0
Football game
Beautiful facilities...but don't go to a game here if you are not a Hurricane or Dolphins fan. Little security...violent crowds...very unsafe atmosphere. I've attended games all over this country, this was the only place that I truly feared for my safety.
[{'''Label_1''': '''Functional''', '''Details_1''': '''beautiful facilities'''}, {'''Label_2''': '''Social''', '''Details_2''': '''don't go to a game here if you are not a Hurricane or Dolphins fan'''}, {'''Label_3''': '''Safety''', '''Details_3''': '''little security'''}, {'''Label_4''': '''Safety''', '''Details_4''': '''violent crowds'''}, {'''Label_5''': '''Safety''', '''Details_5''': '''very unsafe atmosphere'''}, {'''Label_6''': '''Safety''', '''Details_6''': '''I've attended games all over this country, this was the only place that I truly feared for my safety'''}]
Functional
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235danp
Morristown, New Jersey
null
null
874
Date of experience: November 2017
12-Nov-17
ACC
Miami
4
0
Extremely loud
I have attended many college and pro football games, but this stadium ranks among the loudest. The music was extremely loud leading up to the snap for the opposing team??s offensive play yet was quiet during the home team??s offensive series. I was impressed with ingress and egress that was quite simple and fast. Having escalators that go directly to each level is very efficient in getting to and from your seats. This reminded me of the old Giants stadium.We sat in the club level which had its own private bar and assigned covered outdoor seating and random indoor seating.Overall I was very impressed with this stadium with the exception of the extremely loud music. In my opinion it was just too loud to the point it was hard to hold a conversation with the person sitting next to you.
[{'''Label_1''': '''Emotional''', '''Details_1''': '''I have attended many college and pro football games, but this stadium ranks among the loudest'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''The music was extremely loud leading up to the snap for the opposing team??s offensive play yet was quiet during the home team??s offensive series'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''I was impressed with ingress and egress that was quite simple and fast'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Having escalators that go directly to each level is very efficient in getting to and from your seats'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''We sat in the club level which had its own private bar and assigned covered outdoor seating and random indoor seating'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''Overall I was very impressed with this stadium with the exception of the extremely loud music'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''In my opinion it was just too loud to the point it was hard to hold a conversation with the person sitting next to you'''}]
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DavidJ716
Dallas, Texas
1
null
47
Date of experience: October 2017
9-Nov-17
ACC
Miami
4
0
Improved service, fan experience and excellent eateries in the Club level
As an avid football fan, I've attended many games here and over the past year, the level of service has increased dramatically. The attendants are nicer...even friendlier. The hiring and training shows it. The seats (seem) more comfortable. The food choices are much better than expected and the restrooms are impeccable. Thanks to the folks at the Hard Rock for making the game experiences this year alot more memorable. Keep up the good work!
[{'''Label_1''': '''Functional''', '''Details_1''': '''over the past year, the level of service has increased dramatically'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''The attendants are nicer'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''even friendlier'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''The hiring and training shows it'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''The seats (seem) more comfortable'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''The food choices are much better than expected'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''the restrooms are impeccable'''}, {'''Label_8''': '''Emotional''', '''Details_8''': '''Thanks to the folks at the Hard Rock for making the game experiences this year alot more memorable'''}]
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849
Kimberly K
Orlando, Florida
1
null
74
Date of experience: November 2017
8-Nov-17
ACC
Miami
4
0
Great stadium, great crews!
From the front gate throughout the stadium and all the food & beverage staff- the personnel who represent are professional, helpful & hospitable! We went for a Sunday night game- Dolphins vs Raiders- the stadium is really pretty at night. Tons of food & beverage choices. Would have given 5 stars but for these 2 cons: 1. We had seats at 116, paid $1500 for 4 tix- we would've expected there to be a tiny bit more room , but were all but in each others laps 2. Food & bev's are a bit on the pricey sideOtherwise, a very nice venue ?
[{'''Label_1''': '''Functional''', '''Details_1''': '''the personnel who represent are professional, helpful & hospitable'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''We went for a Sunday night game- Dolphins vs Raiders- the stadium is really pretty at night'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Tons of food & beverage choices'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''We had seats at 116, paid $1500 for 4 tix- we would've expected there to be a tiny bit more room , but were all but in each others laps'''}, {'''Label_5''': '''Monetary''', '''Details_5''': '''Food & bev's are a bit on the pricey side'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''Otherwise, a very nice venue'''}]
Functional
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Functional
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Monetary
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Functional
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850
Mand789
Derbyshire, United Kingdom
null
null
250
Date of experience: November 2017
6-Nov-17
ACC
Miami
5
1
Great facilities, comfortable seating
Went to see a Dolphins game and was not disappointed with the facilities. Well organised parking lots and entry gates with plenty of attendants on hand if you needed extra guidance. Entertainment outside of the stadium in the run up to the game was available along with food and drink stations. Tailgate parties were in abundance and I have to say most folks did a great job of clearing up after as trash was at a minimum after the game. Plenty of security and police around helped to reassure the slight anxiety I have with large events like this. Inside the stadium everywhere was really clean, again plenty of attendants/security. Great selection of food and drink available, priced higher than usual as you would expect. Seating was comfortable and good view from section 353. Would recommend arriving early to allow for traffic and make sure if you need to take a purse it??s really small as there are security restrictions in place. Great experience at a well organised stadium with staff that really care.
[{'''Label_1''': '''Functional''', '''Details_1''': '''Went to see a Dolphins game and was not disappointed with the facilities'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Well organised parking lots and entry gates with plenty of attendants on hand if you needed extra guidance'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''entertainment outside of the stadium in the run up to the game was available along with food and drink stations'''}, {'''Label_4''': '''Social''', '''Details_4''': '''tailgate parties were in abundance and I have to say most folks did a great job of clearing up after as trash was at a minimum after the game'''}, {'''Label_5''': '''Safety''', '''Details_5''': '''plenty of security and police around helped to reassure the slight anxiety I have with large events like this'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''inside the stadium everywhere was really clean, again plenty of attendants/security'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''great selection of food and drink available, priced higher than usual as you would expect'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''seating was comfortable and good view from section 353'''}, {'''Label_9''': '''Functional''', '''Details_9''': '''would recommend arriving early to allow for traffic and make sure if you need to take a purse it??s really small as there are security restrictions in place'''}, {'''Label_10''': '''Functional''', '''Details_10''': '''great experience at a well organised stadium with staff that really care'''}]
Functional
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Functional
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851
klennox1982
Miami, Florida
null
null
245
Date of experience: November 2017
6-Nov-17
ACC
Miami
5
1
Awesome time
Awesome game and it was a great experience. The uber lot is forever away and hard to find. Luckily we left with sufficient time and didn't have a long delay. Food and drinks are pricey but it was still a good time.
[{'''Label_1''': '''Emotional''', '''Details_1''': '''awesome game and it was a great experience'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''The uber lot is forever away and hard to find'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Luckily we left with sufficient time and didn't have a long delay'''}, {'''Label_4''': '''Monetary''', '''Details_4''': '''food and drinks are pricey but it was still a good time'''}]
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Functional
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Monetary
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1
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852
Randy_Randy_K
Atlanta, Georgia
2
null
72
Date of experience: November 2017
5-Nov-17
ACC
Miami
1
0
Uber Zone is a FAIL
The Uber Drop Zone at stadium is FAIL. This great idea is just an executional mess. Consider last night after Miami/VT game:- 5 drops from drivers- Almost 90 minute way for rodeAnd the picture from Uber Mosh Pit says it all.Pro Tips:- Go to 199th Street Directly for pick Up, or - Go to South Side of stadium- Do NOT go to the pit until the figure this out
[{'''Label_1''': '''Functional''', '''Details_1''': '''The Uber Drop Zone at stadium is FAIL'''}, {'''Label_2''': '''Others''', '''Details_2''': '''This great idea is just an executional mess'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Consider last night after Miami/VT game:- 5 drops from drivers- Almost 90 minute way for rodeAnd the picture from Uber Mosh Pit says it all'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Go to 199th Street Directly for pick Up, or - Go to South Side of stadium- Do NOT go to the pit until the figure this out'''}]
Functional
0.841024
0.145151
0.013825
Others
0.868923
0.105902
0.025175
Functional
0.22577
0.729596
0.044635
Functional
0.240545
0.740637
0.018818
null
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-0.843748
853
dalt61
Danville, Virginia
null
null
190
Date of experience: November 2017
5-Nov-17
ACC
Miami
4
0
Great place to experience a football game
In town on business and happen to be weekend Virginia Tech and Miami were playing. Great venue to watch football. Good food choices and beer selections. A lot of security and helpful staff. Make sure you read restrictions on what's allowed into stadium. My wife had what I call a small purse. IT was NOT allowed into stadium. We had to place the contents into a plastic bag then check her purse into a guest services station before going to game. We retrieved it afterwards and all was good. We both appreciate the security measures in this day and time but make sure you know the rules when you attend an event.
[{'''Label_1''': '''Functional''', '''Details_1''': '''great venue to watch football'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''good food choices and beer selections'''}, {'''Label_3''': '''Safety''', '''Details_3''': '''a lot of security and helpful staff'''}, {'''Label_4''': '''Safety''', '''Details_4''': '''make sure you read restrictions on what's allowed into stadium'''}, {'''Label_5''': '''Safety''', '''Details_5''': '''My wife had what I call a small purse. IT was NOT allowed into stadium'''}, {'''Label_6''': '''Safety''', '''Details_6''': '''We both appreciate the security measures in this day and time but make sure you know the rules when you attend an event'''}]
Functional
0.003723
0.032858
0.963419
Functional
0.009457
0.092291
0.898252
Safety
0.009885
0.057009
0.933106
Safety
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0.886527
0.032591
Safety
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0.024036
Safety
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2
0.63247
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854
Brock7191
null
null
null
3
Date of experience: October 2017
31-Oct-17
ACC
Miami
5
1
Miami Hurricanes Game, Awesome Experience!
I recently went to my first Miami Hurricanes football game two weeks ago when we played Georgia Tech. Parking was fairly quick getting into the game and only cost 20 dollars which wasn't to bad. Getting into the stadium was smooth and quick. We sat on the Northeast side of the end zone and it was a 3;30 game so we got a fairly decent amount of sun. At halftime the sun went below the stadium and we started to experience rain. Where we sat, we were under a canopy and did not get wet at all. The crowd was awesome as the game was close. I had a blast! Tickets were fairly cheap to sit low, I advice going and checking out a game at this venue.
[{'''Label_1''': '''Functional''', '''Details_1''': '''Parking was fairly quick getting into the game and only cost 20 dollars which wasn't to bad'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''getting into the stadium was smooth and quick'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''We sat on the Northeast side of the end zone and it was a 3;30 game so we got a fairly decent amount of sun'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''At halftime the sun went below the stadium and we started to experience rain'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''Where we sat, we were under a canopy and did not get wet at all'''}, {'''Label_6''': '''Emotional''', '''Details_6''': '''The crowd was awesome as the game was close'''}, {'''Label_7''': '''Monetary''', '''Details_7''': '''Tickets were fairly cheap to sit low, I advice going and checking out a game at this venue'''}]
Functional
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Functional
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0.584791
Functional
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0.701162
Functional
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0.790895
0.035438
Functional
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Emotional
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Monetary
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855
Gary M
Key West, Florida
null
null
24
Date of experience: October 2017
23-Oct-17
ACC
Miami
5
1
Great Stadium with friendly staff
I went to a Miami Hurricanes game. This was the first time I have been to the Stadium since Hard Rock bought it. Great improvement. Well marked, easy to get around, comfortable seating, well staffed with friendly people. I couldn't find my car upon leaving and a gentleman drove me around in a golf cart until we found it. Class Act.
[{'''Label_1''': '''Functional''', '''Details_1''': '''This was the first time I have been to the Stadium since Hard Rock bought it'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''great improvement'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''well marked, easy to get around'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''comfortable seating'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''well staffed with friendly people'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''I couldn't find my car upon leaving and a gentleman drove me around in a golf cart until we found it'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''a gentleman drove me around in a golf cart until we found it'''}]
Functional
0.008018
0.734512
0.257471
Functional
0.013459
0.043846
0.942695
Functional
0.042676
0.41521
0.542114
Functional
0.026014
0.541347
0.432639
Functional
0.008575
0.071637
0.919787
Functional
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0.595066
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Functional
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856
RickR727
Danbury, Connecticut
17
null
380
Date of experience: October 2017
19-Oct-17
ACC
Miami
3
0
Don't let the "roof" fool you
The new additions and cool design are a big improvement over the older stadium. However the partial roof does hold back the heat or sun. Sun comes from an angle so it's on the one side most of a game. If it rains, and when doesn't it, you will get wet. The wind blows the rain to most seats and the more expensive seats close to the field aren't covered by any roof. The scoreboards for football just plane s___! They flash everything on the scoreboard and you can't keep track of down and distance and time left because they are busy flashing player stats all game. Very frustrating gotta fix that! Staff is really nice, a big plus.
[{'''Label_1''': '''Functional''', '''Details_1''': '''The new additions and cool design are a big improvement over the older stadium'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''However the partial roof does hold back the heat or sun'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Sun comes from an angle so it's on the one side most of a game'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''If it rains, and when doesn't it, you will get wet'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''The wind blows the rain to most seats and the more expensive seats close to the field aren't covered by any roof'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''The scoreboards for football just plane s___! They flash everything on the scoreboard and you can't keep track of down and distance and time left because they are busy flashing player stats all game'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''Staff is really nice, a big plus'''}]
Functional
0.004261
0.026451
0.969288
Functional
0.096369
0.819461
0.08417
Functional
0.033892
0.849648
0.116461
Functional
0.345791
0.592545
0.061664
Functional
0.44408
0.522023
0.033898
Functional
0.777831
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0.01312
Functional
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4
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857
HR00917
Miami, Florida
2
null
38
Date of experience: October 2017
17-Oct-17
ACC
Miami
5
1
Not the Orange Bowl...but close enough
Not quite the Orange Bowl but close enough. After all the renovations this stadium went from lifeless to one of the best in the nation. There are plenty of delivious food options and various bars that serve specialty beers. The jumbotrons on each corner ensure you wont miss a beat. You will have a great view from any seat and the roof covers majority off the seats from the rain. During daytime games avoid the away side as the sun is unblocked on that side of the stadium.
[{'''Label_1''': '''Functional''', '''Details_1''': '''Not quite the Orange Bowl but close enough'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''After all the renovations this stadium went from lifeless to one of the best in the nation'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''There are plenty of delivious food options'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''various bars that serve specialty beers'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''The jumbotrons on each corner ensure you wont miss a beat'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''You will have a great view from any seat'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''the roof covers majority off the seats from the rain'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''During daytime games avoid the away side as the sun is unblocked on that side of the stadium'''}]
Functional
0.106682
0.67075
0.222568
Functional
0.231867
0.366725
0.401408
Functional
0.008402
0.081924
0.909674
Functional
0.004807
0.347396
0.647797
Functional
0.021178
0.514719
0.464103
Functional
0.004945
0.033809
0.961247
Functional
0.170801
0.748654
0.080545
Functional
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2
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858
Invictus-13
Vero Beach, Florida
2
null
4
Date of experience: October 2017
16-Oct-17
ACC
Miami
4
0
Ga. Tech vs. Miami Hurricanes
Make sure your shuttle driver drops you off near your seating area. We were dropped off at the NW gate and our entrance was on the South side (home side for the Hurricanes). its a hefty walk when you are trying to see the Canes Walk which is at the SW Gate. Stadium personnel on the outside are inept with directions. You have to do your homework. The Club level tickets are pricey but worth it. Cushioned seats, shade, AC lounge with great drinks and food. Really nice. Although it poured during a 4th quarter thunderstorm we didn't get wet. Great game. Go Canes!
[{'''Label_1''': '''Functional''', '''Details_1''': '''Make sure your shuttle driver drops you off near your seating area'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''We were dropped off at the NW gate and our entrance was on the South side (home side for the Hurricanes)'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''its a hefty walk when you are trying to see the Canes Walk which is at the SW Gate'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Stadium personnel on the outside are inept with directions'''}, {'''Label_5''': '''Monetary''', '''Details_5''': '''The Club level tickets are pricey but worth it'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''Cushioned seats, shade, AC lounge with great drinks and food'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''Although it poured during a 4th quarter thunderstorm we didn't get wet'''}, {'''Label_8''': '''Core''', '''Details_8''': '''Great game'''}]
Functional
0.024469
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Functional
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0.045107
Functional
0.103493
0.814137
0.08237
Functional
0.912162
0.079366
0.008472
Monetary
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0.580856
0.363746
Functional
0.002905
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0.95392
Functional
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0.153994
Core
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859
jayhR8570HA
Delray Beach, Florida
null
null
78
Date of experience: October 2017
9-Oct-17
ACC
Miami
5
1
Club level awesome
This was the first time we have been available to use our season tickets. The stadium is fantastic. The remodel beautiful. And the Dolphins WON! You can??t ask for a better day.
[{'''Label_1''': '''Monetary''', '''Details_1''': '''This was the first time we have been available to use our season tickets'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''The stadium is fantastic'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''The remodel beautiful'''}, {'''Label_4''': '''Core''', '''Details_4''': '''And the Dolphins WON'''}, {'''Label_5''': '''Emotional''', '''Details_5''': '''You can??t ask for a better day'''}]
Monetary
0.005195
0.774172
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Functional
0.005876
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0.979234
Functional
0.009197
0.027325
0.963478
Core
0.008137
0.137918
0.853944
Emotional
0.006984
0.014612
0.978404
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860
Utrocket71
Toledo, Ohio
null
null
276
Date of experience: September 2017
24-Sep-17
ACC
Miami
4
0
Beautiful stadium and helpful and courteous staff
I was a visitor for the opposing team. The stadium is beautiful. The staff was very helpful and courteous. The sun on the visitor's side was brutal. So if you have a choice sit on the home side. The parking was fine. We parked in lot 18 which was just across the street and an easy access to the turnpike and I-95. It was also easy to tailgate and had a mix of home and visiting teams.
[{'''Label_1''': '''Functional''', '''Details_1''': '''The stadium is beautiful'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''The staff was very helpful and courteous'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''The sun on the visitor's side was brutal'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''So if you have a choice sit on the home side'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''The parking was fine'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''We parked in lot 18 which was just across the street and an easy access to the turnpike and I-95'''}, {'''Label_7''': '''Social''', '''Details_7''': '''It was also easy to tailgate and had a mix of home and visiting teams'''}]
Functional
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866
Hockeyboy
Desborough, United Kingdom
null
null
312
Date of experience: August 2017
24-Aug-17
ACC
Miami
5
1
great opportunity to watch a game
a really great experience. Even for pre season you need to get there early ( we missed the start) and parking is an outrageous $40!! You can't get anything larger than a very small handbag into the stadium.Once inside the views are great, the TVs fantastic and the overall experience was excellent. Even the game felt a little quicker than when watching on TV.Prices fro food/drink are the usual shocking amounts but those multi million $ contracts don't pay themselves!!Would go again tomorrow - great event.Pre season tickets cheap - we paid $11 on Stubhub. Sound in the stadium is fantastic - it must be bouncing when its a real game.
[{'''Label_1''': '''Emotional''', '''Details_1''': '''a really great experience'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''Even for pre season you need to get there early ( we missed the start)'''}, {'''Label_3''': '''Monetary''', '''Details_3''': '''parking is an outrageous $40'''}, {'''Label_4''': '''Safety''', '''Details_4''': '''You can't get anything larger than a very small handbag into the stadium'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''Once inside the views are great'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''the TVs fantastic'''}, {'''Label_7''': '''Emotional''', '''Details_7''': '''the overall experience was excellent'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''Even the game felt a little quicker than when watching on TV'''}, {'''Label_9''': '''Monetary''', '''Details_9''': '''Prices fro food/drink are the usual shocking amounts but those multi million $ contracts don't pay themselves'''}, {'''Label_10''': '''Emotional''', '''Details_10''': '''Would go again tomorrow - great event'''}, {'''Label_11''': '''Monetary''', '''Details_11''': '''pre season tickets cheap - we paid $11 on Stubhub'''}, {'''Label_12''': '''Functional''', '''Details_12''': '''Sound in the stadium is fantastic - it must be bouncing when its a real game'''}]
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lalocadr19
Hollywood, Florida
null
null
1,639
Date of experience: August 2017
17-Aug-17
ACC
Miami
4
0
Pre season
Great time at the game. The new stadium is excellent, plenty of food choice. Although security is tight and baby bag are no allowed, great seat of the dolphins players. We definitely come back.
[{'''Label_1''': '''Functional''', '''Details_1''': '''the new stadium is excellent'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''plenty of food choice'''}, {'''Label_3''': '''Safety''', '''Details_3''': '''Although security is tight'''}, {'''Label_4''': '''Safety''', '''Details_4''': '''baby bag are no allowed'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''great seat of the dolphins players'''}, {'''Label_6''': '''Emotional''', '''Details_6''': '''We definitely come back'''}]
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868
Michael-NinaA
Trussville, Alabama
null
null
10
Date of experience: August 2017
12-Aug-17
ACC
Miami
4
0
Dolphins Preseason Game
My wife and I really enjoyed our trip to see the Dolphins play in their first preseason game for 2017. We found the stadium easily accessible with more than adequate parking. Everything was well lit and there was plenty of security before and after the game. Free wifi is available inside along with a ton of choices for food and drinks. The open roof provided for a wonderful evening in South Florida. Ushers were plentiful and helpful during the evening. Free refills on soft drinks with a souvenir cup was nice.
[{'''Label_1''': '''Others''', '''Details_1''': '''My wife and I really enjoyed our trip to see the Dolphins play in their first preseason game for 2017'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''We found the stadium easily accessible with more than adequate parking'''}, {'''Label_3''': '''Safety''', '''Details_3''': '''Everything was well lit and there was plenty of security before and after the game'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''free wifi is available inside along with a ton of choices for food and drinks'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''The open roof provided for a wonderful evening in South Florida'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''ushers were plentiful and helpful during the evening'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''free refills on soft drinks with a souvenir cup was nice'''}]
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Jerry J
Hallandale Beach, Florida
3
null
593
Date of experience: August 2017
11-Aug-17
ACC
Miami
1
0
Worst live football experience in 60 years!
Went to Dolphins game for the first time with friends. While the company was good, the stadium experience is a mess. The traffic is so fouled up going into the stadium by Police who stand around and block lanes, that we didn't get to our seats until the end of the first quarter. Thousands of others came streaming in afterwards, because they were also delayed. The new scoreboards have much smaller print, and are very hard to read. The public address system was completely unintelligible, keeping us in the dark about what was happening. The jumbo-trons spent 90% of their time oogling the cheerleaders and fans acting stupid, rather than focusing on the field action. The legroom in the seating rows are much tighter than Marlins Park - uncomfortable. Signage is sparse and hard to find parking entrances and gates once inside the stadium. $50 million of renovation wasted for a bad experience. Suggest traffic control go to Indiana and see how traffic is moved to and from Notre Dame games and Indy 500. We will not return -- ever!
[{'''Label_1''': '''Functional''', '''Details_1''': '''While the company was good, the stadium experience is a mess'''}, {'''Label_2''': '''Functional''', '''Details_2''': '''The traffic is so fouled up going into the stadium by Police who stand around and block lanes, that we didn't get to our seats until the end of the first quarter'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Thousands of others came streaming in afterwards, because they were also delayed'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''The new scoreboards have much smaller print, and are very hard to read'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''The public address system was completely unintelligible, keeping us in the dark about what was happening'''}, {'''Label_6''': '''Functional''', '''Details_6''': '''The jumbo-trons spent 90% of their time oogling the cheerleaders and fans acting stupid, rather than focusing on the field action'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''The legroom in the seating rows are much tighter than Marlins Park - uncomfortable'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''Signage is sparse and hard to find parking entrances and gates once inside the stadium'''}, {'''Label_9''': '''Functional''', '''Details_9''': '''$50 million of renovation wasted for a bad experience'''}, {'''Label_10''': '''Functional''', '''Details_10''': '''Suggest traffic control go to Indiana and see how traffic is moved to and from Notre Dame games and Indy 500'''}, {'''Label_11''': '''Functional''', '''Details_11''': '''We will not return -- ever'''}]
Functional
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briansY271XS
Sumter, South Carolina
null
null
71
Date of experience: October 2022
29-Mar-23
ACC
North Carolina
4
0
ACC needs better tailgating
I'm a big football fan and living in South Carolina there's lots of that. Duke, NC State, North Carolina, South Carolina, Wake Forest, Coastal Carolina, Clemson and more. I enjoy going to different stadiums to experience college football from different views. Chapel Hill was a great Experience. Wasn't a lot of areas for tailgating but they did have lots of areas for tent parties. Parking was a few blocks away in one of several parking garages and wasn't expensive. Inside the stadium was about the same. Concessions and snacks all around. The fans were loud and the game was awesome. I'm use to South Carolina and William Brice Stadium where we have lots of tailgating before, During and After the game. This Stadium was smaller and had little reserved tailgating.
[{'''Label_1''': '''Functional''', '''Details_1''': '''I enjoy going to different stadiums to experience college football from different views'''}, {'''Label_2''': '''Social''', '''Details_2''': '''Chapel Hill was a great Experience'''}, {'''Label_3''': '''Functional''', '''Details_3''': '''Wasn't a lot of areas for tailgating but they did have lots of areas for tent parties'''}, {'''Label_4''': '''Functional''', '''Details_4''': '''Parking was a few blocks away in one of several parking garages and wasn't expensive'''}, {'''Label_5''': '''Functional''', '''Details_5''': '''concessions and snacks all around'''}, {'''Label_6''': '''Emotional''', '''Details_6''': '''The fans were loud and the game was awesome'''}, {'''Label_7''': '''Functional''', '''Details_7''': '''I'm use to South Carolina and William Brice Stadium where we have lots of tailgating before, During and After the game'''}, {'''Label_8''': '''Functional''', '''Details_8''': '''This Stadium was smaller and had little reserved tailgating'''}]
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