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AndyChiang

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But what makes it [MASK] is my mindset .

different

One of my callers was [MASK] because she had made the wrong insurance payment that would lead to her son in college not receiving any pay outs, leaving him without any money for a week or two.

anxious

One of my callers was anxious because she had made the wrong insurance payment that would lead to her son in college not receiving any pay outs, leaving him without any [MASK] for a week or two.

money

The mother requested that the payment she had made using her card be [MASK] and that the funds be put back on her card . I told her it would take 10 business days for the funds to be released back to the account, according to the rules . I could clearly notice the hopelessness in her voice when she said "OK" to my answer about the 10 business days.

stopped

The mother requested that the payment she had made using her card be stopped and that the funds be put back on her [MASK] . I told her it would take 10 business days for the funds to be released back to the account, according to the rules . I could clearly notice the hopelessness in her voice when she said "OK" to my answer about the 10 business days.

card

The mother requested that the payment she had made using her card be stopped and that the funds be put back on her card . I told her it would take 10 business days for the funds to be released back to the account, according to the [MASK] . I could clearly notice the hopelessness in her voice when she said "OK" to my answer about the 10 business days.

rules

The mother requested that the payment she had made using her card be stopped and that the funds be put back on her card . I told her it would take 10 business days for the funds to be released back to the account, according to the rules . I could clearly notice the hopelessness in her [MASK] when she said "OK" to my answer about the 10 business days.

voice

Just then, I [MASK] the hard days during my college years when I didn't get my allowance in time.

remembered

I just couldn't [MASK] the son to undergo such a hard time, which certainly would cause his mother more stress.

allow

I just couldn't allow the son to undergo such a hard time, which [MASK] would cause his mother more stress.

certainly

So, after asking my customer to [MASK] a moment, I went over to my manager.

wait

At my [MASK] , my manager agreed to put the money back on the mother's account immediately .

request

At my request , my manager agreed to put the money back on the mother's account [MASK] .

immediately

Upon [MASK] the good news, the mother couldn't stop thanking me and calling me her angel!

hearing

Upon hearing the good news, the mother couldn't stop [MASK] me and calling me her angel!

thanking

That call certainly made my work more [MASK] !

meaningful

After I was born it was decided that my father's s would [MASK] me in Manchester.

raise

Eventually, I was shown letters from Mum, [MASK] that she was a drug addict.

saying

My sister Leanne, from my mother's side, had [MASK] me down on Facebook, and we had been messaging for some time, but had met only once or twice.

tracked

My sister Leanne, from my mother's side, had tracked me down on Facebook, and we had been [MASK] for some time, but had met only once or twice.

messaging

Leanne had been brought up by our mother's parents, and had some [MASK] with Mum throughout her life.

contact

She was now living in Canada, but returning for Christmas and [MASK] to see all the family together.

desperate

A big party had been arranged to welcome her back, and everyone would be there, including our [MASK] .

mum

In a very short time my sister and I hatched a [MASK] . I'd meet my sister as she arrived at Manchester airport, then we'd drive up to Glasgow in secret .

plan

I'd [MASK] called someone "Mum" before.

never

Seeing someone so alike looking back at me was the strangest but most [MASK] experience.

comforting

Though a lifetime may have [MASK] us, this woman at a party in Glasgow was my mum.

separated

She [MASK] at me for a second, before giving me a tight hug.

stared

All she could say was that she never thought we'd [MASK] again.

meet

She'd been [MASK] of drugs for five years.

clean

She told me how she now works for a charity that helps young people [MASK] the same problems she had.

overcome

We now talk regularly, and I feel [MASK] she's my mother.

proud

That's something I couldn't have even [MASK] when the door opened to her at that Christmas party.

imagined

Life may be short, but it's always [MASK] enough to reconcile .

long

He was [MASK] in Greensboro, North Carolina in eighteen sixty-two.

born

He [MASK] school at the age of fifteen to work in his uncle's drug store.

left

He [MASK] to Texas five years later.

moved

He lived in the city of Austin where he [MASK] married, worked in a local bank and owned a weekly newspaper.

got

He lived in the city of Austin where he got married, worked in a local bank and [MASK] a weekly newspaper.

owned

William Sidney Porter had bad [MASK] in Texas.

luck

His wife became sick, their baby died and his newspaper [MASK] .

failed

Then he was accused of [MASK] money from the bank where he worked.

stealing

He fled to Honduras, but returned to be with his [MASK] wife.

sick

Porter was [MASK] to prison.

sentenced

That is where he started to [MASK] .

write

After being [MASK] from prison in nineteen oh-one, Porter went to New York City.

released

O. Henry published thirteen other [MASK] of short stories.

collections

He wrote so [MASK] that he could complete about one story a week.

quickly

Porter tried to forget his [MASK] , but could not.

past

It offered needy families an opportunity to learn about free [MASK] in the community.

resources

Holmes decided to [MASK] by providing help to kids.

participate

Saturday was his [MASK] day, but he chose to donate his time and gave free haircuts to lower class kids on condition that the kids should earn their free haircut by having to read a book to him.

busiest

Saturday was his busiest day, but he chose to [MASK] his time and gave free haircuts to lower class kids on condition that the kids should earn their free haircut by having to read a book to him.

donate

Saturday was his busiest day, but he chose to donate his time and gave free haircuts to lower class kids on condition that the kids should [MASK] their free haircut by having to read a book to him.

earn

The idea was so [MASK] that he continued it for the next two years.

popular

Many kids would pick up a favorite book, settle into the barber chair, and read aloud [MASK] Holmes was doing their hair.

while

After the haircut, they'd review the book, from the [MASK] and vocabulary to the themes--just like in school, only more fun.

characters

Holmes, who is married [MASK] two sons, recognizes that not every parent has the time to read with their kids.

with

Holmes, who is married with two sons, recognizes that not every parent has the time to [MASK] with their kids.

read

So he hopes to offer some [MASK] in this way.

assistance

And he admits he, [MASK] , benefits from doing that.

too

There was a seven-year-old kid who [MASK] stuttered over words while reading.

usually

He had the boy take the book home and [MASK] .

practice

That [MASK] Holmes to do more.

inspired

When they get [MASK] , he plans to restart his role as the Storybook Barber.

settled

When they get settled , he plans to restart his [MASK] as the Storybook Barber.

role

"Today's world is full of guns and violence," he says, "The barbershop is a [MASK] place for the kids to come and read books."

safe

If so, you are already [MASK] with a type of mistake in our attempts to understand others: halo effects.

familiar

This type of mistake [MASK] to the fact that once we form an overall impression of somebody, it could have strong effects on our judgments of his personality.

refers

This type of mistake refers to the fact that once we form an overall impression of somebody, it could have strong effects on our [MASK] of his personality.

judgments

[MASK] halo effects are both common and powerful.

Unfortunately

For example, most organizations contain one or more "superstars"--- people who have earned the reputation for being unusually [MASK] and capable.

talented

Once they have gained such a "halo", everything they do receives good [MASK] .

comment

Ideas that would be regarded as just so-so if suggested by someone else are seen as [MASK] when proposed by these persons.

excellent

They may lead some persons to have an [MASK] high opinion of their own worth, while making things difficult for others who are equally deserving.

unreasonably

They may lead some persons to have an unreasonably high opinion of their own worth, while making things [MASK] for others who are equally deserving.

difficult

Further, by giving too much influence to persons who are not ready to receive it, and by preventing hidden talent from being [MASK] , they can harm organizations as well as individuals.

discovered

Even though we struggled to make ends meet, my parents stressed to me and my four brothers and sisters how [MASK] we were to live in a great country with limitless opportunities.

fortunate

They [MASK] us with the ideas of family, faith and love.

filled

I got my first [MASK] job when I was ten.

real

He [MASK] space in a little shopping center and gave his shop the flowery name of Mr. Ben's Coiffure.

hired

The owner of the shopping center [MASK] my Dad's payment for cleaning the parking lot three nights a week, which meant getting up at 3 a.m.

reduced

The owner of the shopping center reduced my Dad's payment for cleaning the parking lot three [MASK] a week, which meant getting up at 3 a.m.

nights

The owner of the shopping center reduced my Dad's payment for cleaning the parking lot three nights a week, which [MASK] getting up at 3 a.m.

meant

Mom and I helped [MASK] dustbin and pick up rubbish by hand.

empty

I [MASK] sleep in the car on the way home.I did this for two years, but the lessons I learned have lasted a lifetime.

would

I would sleep in the car on the way home.I did this for two years, but the lessons I learned have [MASK] a lifetime.

lasted

I obtained discipline and the importance of work, and learned at a(n) [MASK] age the importance of balancing life's competing interests----in my case , school, homework and a job.

early

I obtained discipline and the importance of work, and learned at a(n) early age the importance of balancing life's competing interests----in my [MASK] , school, homework and a job.

case

This [MASK] helped during my school years, when I worked 40 hours at a fast-food restaurant while taking a full load of college preparation courses.

really

This really helped during my school years, when I worked 40 hours at a fast-food restaurant while taking a full [MASK] of college preparation courses.

load

The hard work [MASK] off.

paid

I attended the U.S. Military Academy and went on to [MASK] graduate degrees in law and business from Harvard.

receive

[MASK] , I joined a big Los Angeles law firm and was elected to the California state assembly .

Later

In these jobs and in everything else I've done, I have [MASK] forgotten those nights in the parking lot.

never

The experience taught me that there is value in all work and that if people are working to [MASK] for themselves and their families, that is something we should honor.

provide

The experience taught me that there is value in all work and that if people are working to provide for themselves and their families, that is [MASK] we should honor.

something

One evening in early April, my mother told me to fill in at the snack bar 21 [MASK] a worker who had the flu.

for

I told her I would mess it up, [MASK] I had never worked at the bar before.

because

I [MASK] that instead of making money, I would end up owing it.

worried