subject
stringlengths 15
85
| text
stringlengths 33
216
| Credit card
int64 0
1
| Net banking
int64 0
1
| Debit card
int64 0
1
| Loans
int64 0
1
| Insurance
int64 0
1
| statement
int64 0
1
| securities
int64 0
1
|
|---|---|---|---|---|---|---|---|---|
Credit card transaction dispute | There is a transaction on my credit card statement that I did not authorize. How can I dispute this through netbanking? | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Netbanking app login issue | I'm unable to log into the netbanking app with my usual credentials. Can you help me regain access? | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
Debit card international transaction activation | How can I activate international transactions on my debit card through netbanking? | 0 | 1 | 1 | 0 | 0 | 0 | 0 |
Loan repayment schedule adjustment | Can I adjust the repayment schedule for my loan to better suit my financial situation? How can I do this through netbanking? | 0 | 0 | 0 | 1 | 0 | 0 | 0 |
Insurance policy coverage review request | I want to review the coverage details of my insurance policy. How can I access this through netbanking? | 0 | 0 | 0 | 0 | 1 | 0 | 0 |
Statement delivery method change | I want to switch from paper statements to electronic statements. How can I update my preference through netbanking? | 0 | 1 | 0 | 0 | 0 | 1 | 0 |
Credit card replacement request | I need to replace my lost credit card. Can I request a replacement card through netbanking? | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Netbanking transaction history request | I need access to my transaction history for the past year. How can I view and download this through netbanking? | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
Debit card PIN retrieval request | I forgot my debit card PIN. How can I retrieve it through netbanking? | 0 | 1 | 1 | 0 | 0 | 0 | 0 |
Loan application eligibility query | What are the eligibility criteria for applying for a loan through netbanking? | 0 | 0 | 0 | 1 | 0 | 0 | 0 |
Insurance claim settlement process inquiry | I want to understand the process for settling an insurance claim through netbanking. Can you guide me through it? | 0 | 0 | 0 | 0 | 1 | 0 | 0 |
Statement delivery delay inquiry | My bank statements have been delayed again. Can you please expedite their delivery? | 0 | 1 | 0 | 0 | 0 | 1 | 0 |