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freelance graphic designer highlights web print design skills software visual elements image photo typography color management image file prep retouching resizing formatting packaging press check software adobe creative suite photoshop design illustrator acrobat creative cloud tumblr square space word press basic html css microsoft office word excel power point outlook mac os experience freelance graphic designer current city state influential graphic designer high end jewelry company new york city brought originality curiosity enthusiasm accountability grit table everyday nearly four years started jewelry company called wyndesigns college brand encouraged women wear name proudly gia accredited gemologist professional played instrumental role development rollins college women lacrosse program captain senior year website www lgoodwyn com rollins college portfolio http www blurb com ebooks envision art design experience created icon logo evolve space company provides open space environments professionals organizations work build pursue visions missions modern collaborative space working directly founder successfully brought vision life providing multi functional icon fit different web print scenarios graphic designer assistant company name city state lead graphic designer company madison avenue jewelry boutique owned new york city philanthropist ziff produced advertisements exhibition invitations marketing materials executing multiple simultaneously demanding deadlines ran oversaw production process print web projects listed executing multiple jobs simultaneously demanding deadlines worked individually well collaboratively boutique manager offsite art directors producers photographers printers presented assets boutique owner clear professional manner organized photo shoots prepared pieces respective set ups prior shoot directed photographers product placement layout shoot updated maintained boutique website social media outlets instagram facebook twitter yext event coordinator managed logistics offsite organizations cohosting event coordinated caterer decorations handled rsvp lists ran jewelry production fabrication oversaw shipping raw materials repairs tamsen z frequently communicated assisted boutique cliental directly conducted directed store inventory updated jewelry database gemini handled gift purchases distribution family friends clients members several philanthropic boards included metropolitan opera lincoln center metropolitan museum art assisted personal correspondence edited met opera acknowledgement letters written ann behalf communicated revisions development office mail phone management scheduling travel arrangements required excellent verbal communication skills owner designer october designed sold bespoke key chains line created managed sold work amethyst jewelry boutique bethesda maryland donated pieces charity auctions children hospital holiday gala washington c experienced sketching hand sawing welding soldering annealing forging bezel setting sanding polishing city state handled custom client orders worked customers assisted trunk shows updated website created beaded jewelry boutique education bachelors degree rollins college studio art city state gpa gpa national society collegiate scholars phi eta sigma freshman year captain women lacrosse team education chairman kappa kappa gamma studio art gpa national society collegiate scholars phi eta sigma freshman year captain women lacrosse team education chairman kappa kappa gamma gemological institute america completed courses jewelry essentials colored stone essentials diamond essentials nd new york city may university edinburgh college art city scotland completed courses metal sculpture wire jewelry summer program rhode island school design city state completed introduction metal jewelry course summer program skills adobe creative suite acrobat photo photoshop advertisements art avenue c color com communication skills css client clients database functional graphic designer http basic html illustrator image inventory letters logistics logo mac os marketing materials materials excel mail microsoft office office outlook power point word packaging press print design printers repairs scheduling sculpture shipping sketching soldering phone travel arrangements typography vision welding writtenfreelance graphic designer highlights web print design skills software visual elements image photo typography color management image file prep retouching resizing formatting packaging press check software adobe creative suite photoshop design illustrator acrobat creative cloud tumblr square space word press basic html css microsoft office word excel power point outlook mac os experience freelance graphic designer current city state influential graphic designer high end jewelry company new york city brought originality curiosity enthusiasm accountability grit table everyday nearly four years started jewelry company called wyndesigns college brand encouraged women wear name proudly gia accredited gemologist professional played instrumental role development rollins college women lacrosse program captain senior year website www lgoodwyn com rollins college portfolio http www blurb com ebooks envision art design experience created icon logo evolve space company provides open space environments professionals organizations work build pursue visions missions modern collaborative space working directly founder successfully brought vision life providing multi functional icon fit different web print scenarios graphic designer assistant company name city state lead graphic designer company madison avenue jewelry boutique owned new york city philanthropist ziff produced advertisements exhibition invitations marketing materials executing multiple simultaneously demanding deadlines ran oversaw production process print web projects listed executing multiple jobs simultaneously demanding deadlines worked individually well collaboratively boutique manager offsite art directors producers photographers printers presented assets boutique owner clear professional manner organized photo shoots prepared pieces respective set ups prior shoot directed photographers product placement layout shoot updated maintained boutique website social media outlets instagram facebook twitter yext event coordinator managed logistics offsite organizations cohosting event coordinated caterer decorations handled rsvp lists ran jewelry production fabrication oversaw shipping raw materials repairs tamsen z frequently communicated assisted boutique cliental directly conducted directed store inventory updated jewelry database gemini handled gift purchases distribution family friends clients members several philanthropic boards included metropolitan opera lincoln center metropolitan museum art assisted personal correspondence edited met opera acknowledgement letters written ann behalf communicated revisions development office mail phone management scheduling travel arrangements required excellent verbal communication skills owner designer october designed sold bespoke key chains line created managed sold work amethyst jewelry boutique bethesda maryland donated pieces charity auctions children hospital holiday gala washington c experienced sketching hand sawing welding soldering annealing forging bezel setting sanding polishing city state handled custom client orders worked customers assisted trunk shows updated website created beaded jewelry boutique education bachelors degree rollins college studio art city state gpa gpa national society collegiate scholars phi eta sigma freshman year captain women lacrosse team education chairman kappa kappa gamma studio art gpa national society collegiate scholars phi eta sigma freshman year captain women lacrosse team education chairman kappa kappa gamma gemological institute america completed courses jewelry essentials colored stone essentials diamond essentials nd new york city may university edinburgh college art city scotland completed courses metal sculpture wire jewelry summer program rhode island school design city state completed introduction metal jewelry course summer program skills adobe creative suite acrobat photo photoshop advertisements art avenue c color com communication skills css client clients database functional graphic designer http basic html illustrator image inventory letters logistics logo mac os marketing materials materials excel mail microsoft office office outlook power point word packaging press print design printers repairs scheduling sculpture shipping sketching soldering phone travel arrangements typography vision welding written
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marketing specialist graphic designer professional summary accomplished creative marketing professional proven success graphic design corporate marketing communications project event management print production management recognized ability perform multiple one time meeting multiple client needs completing projects efficiently budget high attention detail respected always setting meeting high quality standards team player willing whatever needed get job done building maintaining honest loyal relationships seeking creative position use creative abilities business acumen bring brand life core qualifications adobe photoshop illustrator indesign well microsoft office programs powerpoint word excel areas knowledge expertise include art direction design illustration photography corporate brand strategy graphic design proficient adobe creative suites corporate marketing communications creative print digital content development event trade show management print production management project management experience marketing specialist graphic designer january january company name city state managed strategic direction corporate brand strategy creative design marketing communications including advertising digital sales collateral trade publications website event marketing training materials selected accomplishments drove process implementation corporate brand strategy communication avenues target audiences including extensive network dealers dealers locations maintain brand consistency increasing brand awareness developed designed corporate marketing communications including art direction illustrators photographers copywriters journalists printers industry agencies ensure time budget campaigns annual printing budget annual increase developed integrated marketing branding campaigns internal corporate meetings events attendance ranging marketing budgets ranging integrated managed line literature ordering system increasing visibility accessibility product sales collateral includes skus average orders month built maintained integral relationships counterparts wirtgen group headquarters germany well wirtgen group subsidiaries world establishing trust easing overall communications coordinated implemented line registration process training curriculum automated registration process allowing data collection reporting registrants year trained additional employees implement maintain ongoing training schedules changes owner january january company name city state selected accomplishments conceptualized designed marketing collateral public relation campaigns website advertising press releases resulting increase fan base ticket sales sponsorship acquisitions managed day day activities including budget planning hiring staff player relations tryouts game day operations merchandising finished winning records four seasons including conference title undefeated season conference title art director january january company name city state established design department facilitate integrated marketing communications increased brand awareness sales consumers designed directed production fundraising catalog including multiple versions variable information specific desired industry art director january january company name city state effectively grew design department client base first year due design skills concept abilities client relations vendor management established maintained design clientele three years company varied client base including wirtgen america bridgestone firestone horizon music group bonnaroo pias awards best category award excellence award merit graphic designer january january company name city state member four person marketing team responsible design marketing material advertising packaging clipper division selected accomplishments designed international multi language packaging trained incoming designers graphic designer senior graphic designer lead artist january january company name city state manufacturer distributor personal care health beauty products store brand industry member eight person design team responsible corporate marketing material well designing personal care product packaging various international clientele selected accomplishments piloted traveling artist program resulting expedited design approval process designed multi language personal care packaging promotional material companies walmart walgreens kroger well various international companies designed corporate newsletter presentation slides sales brochures pop displays promoted multiple times tenure education master business administration marketing december belmont university jack c massey graduate school business city state gpa gpa marketing gpa bachelor science graphic design university cincinnati city state graphic design years work experience degree professional affiliations marketing collateral chairperson wirtgen america charity golf classic benefiting j martell foundation marketing collateral chairperson franklin wine festival benefiting big brothers big sisters middle tennessee member belmont dragon boat team benefiting cumberland river compact present member co coach women softball team present coached company co ed softball team skills acquisitions adobe adobe photoshop advertising artist art direction brand strategy branding brochures budget planning budgets budget catalog clipper concept content development creative design clientele client client relations data collection designing design software direction fundraising graphic design hiring illustration illustrator indesign marketing marketing collateral marketing communications marketing communications marketing material meetings merchandising excel microsoft office programs powerpoint word network newsletter packaging photography press releases print production printers project management promotional material publications reporting sales strategic training materials vendor management websitemarketing specialist graphic designer professional summary accomplished creative marketing professional proven success graphic design corporate marketing communications project event management print production management recognized ability perform multiple one time meeting multiple client needs completing projects efficiently budget high attention detail respected always setting meeting high quality standards team player willing whatever needed get job done building maintaining honest loyal relationships seeking creative position use creative abilities business acumen bring brand life core qualifications adobe photoshop illustrator indesign well microsoft office programs powerpoint word excel areas knowledge expertise include art direction design illustration photography corporate brand strategy graphic design proficient adobe creative suites corporate marketing communications creative print digital content development event trade show management print production management project management experience marketing specialist graphic designer january january company name city state managed strategic direction corporate brand strategy creative design marketing communications including advertising digital sales collateral trade publications website event marketing training materials selected accomplishments drove process implementation corporate brand strategy communication avenues target audiences including extensive network dealers dealers locations maintain brand consistency increasing brand awareness developed designed corporate marketing communications including art direction illustrators photographers copywriters journalists printers industry agencies ensure time budget campaigns annual printing budget annual increase developed integrated marketing branding campaigns internal corporate meetings events attendance ranging marketing budgets ranging integrated managed line literature ordering system increasing visibility accessibility product sales collateral includes skus average orders month built maintained integral relationships counterparts wirtgen group headquarters germany well wirtgen group subsidiaries world establishing trust easing overall communications coordinated implemented line registration process training curriculum automated registration process allowing data collection reporting registrants year trained additional employees implement maintain ongoing training schedules changes owner january january company name city state selected accomplishments conceptualized designed marketing collateral public relation campaigns website advertising press releases resulting increase fan base ticket sales sponsorship acquisitions managed day day activities including budget planning hiring staff player relations tryouts game day operations merchandising finished winning records four seasons including conference title undefeated season conference title art director january january company name city state established design department facilitate integrated marketing communications increased brand awareness sales consumers designed directed production fundraising catalog including multiple versions variable information specific desired industry art director january january company name city state effectively grew design department client base first year due design skills concept abilities client relations vendor management established maintained design clientele three years company varied client base including wirtgen america bridgestone firestone horizon music group bonnaroo pias awards best category award excellence award merit graphic designer january january company name city state member four person marketing team responsible design marketing material advertising packaging clipper division selected accomplishments designed international multi language packaging trained incoming designers graphic designer senior graphic designer lead artist january january company name city state manufacturer distributor personal care health beauty products store brand industry member eight person design team responsible corporate marketing material well designing personal care product packaging various international clientele selected accomplishments piloted traveling artist program resulting expedited design approval process designed multi language personal care packaging promotional material companies walmart walgreens kroger well various international companies designed corporate newsletter presentation slides sales brochures pop displays promoted multiple times tenure education master business administration marketing december belmont university jack c massey graduate school business city state gpa gpa marketing gpa bachelor science graphic design university cincinnati city state graphic design years work experience degree professional affiliations marketing collateral chairperson wirtgen america charity golf classic benefiting j martell foundation marketing collateral chairperson franklin wine festival benefiting big brothers big sisters middle tennessee member belmont dragon boat team benefiting cumberland river compact present member co coach women softball team present coached company co ed softball team skills acquisitions adobe adobe photoshop advertising artist art direction brand strategy branding brochures budget planning budgets budget catalog clipper concept content development creative design clientele client client relations data collection designing design software direction fundraising graphic design hiring illustration illustrator indesign marketing marketing collateral marketing communications marketing communications marketing material meetings merchandising excel microsoft office programs powerpoint word network newsletter packaging photography press releases print production printers project management promotional material publications reporting sales strategic training materials vendor management website
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freelance graphic designer summary accomplished graphic designer years experience graphic design camera ready color separation editing research advertising public relations project manager photography web ad logo design etc excellent communication skills effective problem solver multi tasker color separation fake color digital photography research edit material final publications detailed oriented always met deadlines proficient organizing monitoring large projects effective spanish translator interpreter excellent customer service team player highlights mac windows platforms hardware scanners laser inkjet printers large format color poster printers software adobe cs photoshop illustrator dreamweaver indesign flash acrobat pro corel draw x photoshop elements ms office visio professional adobe flash cs animation certification cameras mm digital cameras canon rebel xti sony f typing experience freelance graphic designer current city state logo designs color separation duotones book covers banners website buttons thesis portfolios brochures menus web design multimedia presentation pre press illustration animation movie clips magazine covers etc fine artist city state commission work illustration airbrushing charcoals oils acrylics etc functional decorative pottery clay sculpture cone raku visual merchandising manager company name city created marketing campaigns launch new products services promote large annual events wine festivals fashion shows book signings celebrity meet greets etc ordered computer hardware office supplies graphic tools materials conceived initiated developed original designs concepts visual layout create several publications exhibits presentation materials using stock photography digital images taken digital cameras illustration selecting appropriate typography size paper stock weight color print logos menus bi trifold brochures flyers posters food menus placemats booklets magazine covers tickets signs tv presentation slides shirt designs bookmarks newspaper ads pages certificates diplomas web page ads cd covers forms banners teasers etc promote several store events programs sales book signings fashion shows large community events wine festivals book signings celebrity meet greets contacted maintained excellent business relations local print shops vendors community leaders public affairs office possessed full knowledge required print shop forms single item hot shop weekly quarterly monthly requisition forms proficient print shop guidelines including time requirements presentations camera ready artwork remained abreast technical characteristics reproduction processes offset screen printing mechanics cropping scaling reproduction costs katia miller page key accomplishments implemented new initiative designing creating historical panels air force marines military clothing stores mcss okinawa new initiative implemented pacific region successfully reached goal reducing office expenses versus visual information assistant company name provided expertise graphic design marketing strategies promote programs events facilities base prepared edited coordinated editorial design weekly force support activity page northern highlights page insert base newspaper leader collected events programs information facility managers edited designed layout monthly color page brochure guide assigned base commander th services deputy commander design color logos base annual winter summer bash education las vegas nv adobe cs certification lv pita professional institute technology bfa visual arts university north dakota walton community college city state gpa gpa visual arts gpa graphic arts technology gpa gpa graphic arts technology gpa languages spanish read write speak fluently translate black white color digital traditional photography interests project ongoing graphic designer visual merchandising center artrageous event may set artworkfor auction habitat humanity jan material collector special olympics jan helped set event red river valley gymnastics graphic designer photographer event planning american red cross grand forks flood april voucher claims processor additional information awards aafes pacific commander coin okinawa exchange japan aafes excellence award okinawa exchange japan employee holiday special recognition award okinawa exchange japan outstanding performance award th services squadron grand forks afb nd volunteer project ongoing graphic designer visual merchandising center artrageous event may set artwork auction habitat humanity jan material collector special olympics jan helped set event red river valley gymnastics graphic designer photographer event planning american red cross grand forks flood april voucher claims processor skills acrylics acrobat adobe dreamweaver photoshop ads air force animation banners bash book brochures brochure bi cd color hardware computer hardware corel draw designing digital cameras editorial fashion flash forms functional graphic design graphic illustration illustrator indesign inkjet printers laser logos logo mac marketing strategies marketing materials ms office office windows multimedia newspaper operating systems page photography mm camera cameras posters pre press presentations print shop printers processes publications read sales scaling scanners sculpture spanish tv typography typing visio professional web design website web pagefreelance graphic designer summary accomplished graphic designer years experience graphic design camera ready color separation editing research advertising public relations project manager photography web ad logo design etc excellent communication skills effective problem solver multi tasker color separation fake color digital photography research edit material final publications detailed oriented always met deadlines proficient organizing monitoring large projects effective spanish translator interpreter excellent customer service team player highlights mac windows platforms hardware scanners laser inkjet printers large format color poster printers software adobe cs photoshop illustrator dreamweaver indesign flash acrobat pro corel draw x photoshop elements ms office visio professional adobe flash cs animation certification cameras mm digital cameras canon rebel xti sony f typing experience freelance graphic designer current city state logo designs color separation duotones book covers banners website buttons thesis portfolios brochures menus web design multimedia presentation pre press illustration animation movie clips magazine covers etc fine artist city state commission work illustration airbrushing charcoals oils acrylics etc functional decorative pottery clay sculpture cone raku visual merchandising manager company name city created marketing campaigns launch new products services promote large annual events wine festivals fashion shows book signings celebrity meet greets etc ordered computer hardware office supplies graphic tools materials conceived initiated developed original designs concepts visual layout create several publications exhibits presentation materials using stock photography digital images taken digital cameras illustration selecting appropriate typography size paper stock weight color print logos menus bi trifold brochures flyers posters food menus placemats booklets magazine covers tickets signs tv presentation slides shirt designs bookmarks newspaper ads pages certificates diplomas web page ads cd covers forms banners teasers etc promote several store events programs sales book signings fashion shows large community events wine festivals book signings celebrity meet greets contacted maintained excellent business relations local print shops vendors community leaders public affairs office possessed full knowledge required print shop forms single item hot shop weekly quarterly monthly requisition forms proficient print shop guidelines including time requirements presentations camera ready artwork remained abreast technical characteristics reproduction processes offset screen printing mechanics cropping scaling reproduction costs katia miller page key accomplishments implemented new initiative designing creating historical panels air force marines military clothing stores mcss okinawa new initiative implemented pacific region successfully reached goal reducing office expenses versus visual information assistant company name provided expertise graphic design marketing strategies promote programs events facilities base prepared edited coordinated editorial design weekly force support activity page northern highlights page insert base newspaper leader collected events programs information facility managers edited designed layout monthly color page brochure guide assigned base commander th services deputy commander design color logos base annual winter summer bash education las vegas nv adobe cs certification lv pita professional institute technology bfa visual arts university north dakota walton community college city state gpa gpa visual arts gpa graphic arts technology gpa gpa graphic arts technology gpa languages spanish read write speak fluently translate black white color digital traditional photography interests project ongoing graphic designer visual merchandising center artrageous event may set artworkfor auction habitat humanity jan material collector special olympics jan helped set event red river valley gymnastics graphic designer photographer event planning american red cross grand forks flood april voucher claims processor additional information awards aafes pacific commander coin okinawa exchange japan aafes excellence award okinawa exchange japan employee holiday special recognition award okinawa exchange japan outstanding performance award th services squadron grand forks afb nd volunteer project ongoing graphic designer visual merchandising center artrageous event may set artwork auction habitat humanity jan material collector special olympics jan helped set event red river valley gymnastics graphic designer photographer event planning american red cross grand forks flood april voucher claims processor skills acrylics acrobat adobe dreamweaver photoshop ads air force animation banners bash book brochures brochure bi cd color hardware computer hardware corel draw designing digital cameras editorial fashion flash forms functional graphic design graphic illustration illustrator indesign inkjet printers laser logos logo mac marketing strategies marketing materials ms office office windows multimedia newspaper operating systems page photography mm camera cameras posters pre press presentations print shop printers processes publications read sales scaling scanners sculpture spanish tv typography typing visio professional web design website web page
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senior interior designer highlights microsoft office suite apple iwork suite autodesk autocad architecture buzzsaw revit adobe creative suite acrobat pro illustrator indesign photoshop gopro studio studio webware web based interior decorating project management software wecora web based presentation boards bill quick google sketch accomplishments k sf high end interior fit alterra group limited harbor point ltd max capital group ltd interior alterations fit outs continued v ictoria tevenson page cubellis ecoplan architects interiors engineers greater new york city lead interior designer firm offering full service architecture interior design engineering services key player integrating business processes bought merger large interdisciplinary design firm received industry recognition client assistance innovative commercial residential projects including banks luxury auto dealerships recreational fitness facilities universities restaurants municipal buildings residential condominium complexes served founding member green design committee tasked raising employee awareness latest sustainable building practices infuse projects seamless cost effective incorporation green practices client designs successful generating attained business word mouth reputation superior results driven service featured case study leading industry publication selected projects stevens institute tech center technology management k sf new construction interiors north jersey community bank connectone bank new hq branch interiors fit outs wyckoff family ymca k sf offices natatorium daycare multi purpose gym interiors montclair state university interior alterations campus departments buildings weehawken police department interior alterations ferrari maserati na auto display gallery office interior improvements kia motor car corporation retail showrooms office interiors admiral walk condominiums lobby atrium improvements mill building piermont landing change use factory condo interior conversion bergen county jail k sf annex addition ff e interior finishing additional experience interior designer visconti design associates retail store manager bombay company cad draftsperson modular home center experience senior interior designer feb jul company name cooper gardner established dynamic multidisciplinary team focusing collaborative approach architecture interior design landscaping master planning provided creative innovative interior design services architectural clients collaboration clients contractors vendors interviewed clients develop projects prepare preliminary plan diagrams sketches develop floor plans project specifications budgets schedules presented design concepts formulated designers architects builders managed project technical administrative staff selected appropriate interior finishes furniture selected projects willis interior construction project management move management r q investment holdings ltd turn key office fit company name pier cruise ship terminal fast track design build alterations private residences bermuda st kitts custom millwork design furnishing purchase management senior interior designer jul company name bendell design boutique style consulting firm focused primarily commercial high end interior design demonstrated superior client project management abilities formulating commercial design space management solutions using cost effective practical methodologies created commercial office space solutions several global corporations requiring designs appealed aesthetics clientele base maintained open communication channels stakeholders including c level executives technicians consultants contractors design teams remained date project parameters including building codes budgets schedules education bachelor fine arts interior design rochester institute technology city state interior design ncidq certified national council interior design qualifications ncidq certificate professional affiliations accredited usgbc leadership energy environmental design leed ap skills administrative acrobat adobe creative suite photoshop apple approach autocad budgets building codes c consulting council clientele client clients fast floor plans illustrator indesign interior design microsoft office suite office project management quick revitsenior interior designer highlights microsoft office suite apple iwork suite autodesk autocad architecture buzzsaw revit adobe creative suite acrobat pro illustrator indesign photoshop gopro studio studio webware web based interior decorating project management software wecora web based presentation boards bill quick google sketch accomplishments k sf high end interior fit alterra group limited harbor point ltd max capital group ltd interior alterations fit outs continued v ictoria tevenson page cubellis ecoplan architects interiors engineers greater new york city lead interior designer firm offering full service architecture interior design engineering services key player integrating business processes bought merger large interdisciplinary design firm received industry recognition client assistance innovative commercial residential projects including banks luxury auto dealerships recreational fitness facilities universities restaurants municipal buildings residential condominium complexes served founding member green design committee tasked raising employee awareness latest sustainable building practices infuse projects seamless cost effective incorporation green practices client designs successful generating attained business word mouth reputation superior results driven service featured case study leading industry publication selected projects stevens institute tech center technology management k sf new construction interiors north jersey community bank connectone bank new hq branch interiors fit outs wyckoff family ymca k sf offices natatorium daycare multi purpose gym interiors montclair state university interior alterations campus departments buildings weehawken police department interior alterations ferrari maserati na auto display gallery office interior improvements kia motor car corporation retail showrooms office interiors admiral walk condominiums lobby atrium improvements mill building piermont landing change use factory condo interior conversion bergen county jail k sf annex addition ff e interior finishing additional experience interior designer visconti design associates retail store manager bombay company cad draftsperson modular home center experience senior interior designer feb jul company name cooper gardner established dynamic multidisciplinary team focusing collaborative approach architecture interior design landscaping master planning provided creative innovative interior design services architectural clients collaboration clients contractors vendors interviewed clients develop projects prepare preliminary plan diagrams sketches develop floor plans project specifications budgets schedules presented design concepts formulated designers architects builders managed project technical administrative staff selected appropriate interior finishes furniture selected projects willis interior construction project management move management r q investment holdings ltd turn key office fit company name pier cruise ship terminal fast track design build alterations private residences bermuda st kitts custom millwork design furnishing purchase management senior interior designer jul company name bendell design boutique style consulting firm focused primarily commercial high end interior design demonstrated superior client project management abilities formulating commercial design space management solutions using cost effective practical methodologies created commercial office space solutions several global corporations requiring designs appealed aesthetics clientele base maintained open communication channels stakeholders including c level executives technicians consultants contractors design teams remained date project parameters including building codes budgets schedules education bachelor fine arts interior design rochester institute technology city state interior design ncidq certified national council interior design qualifications ncidq certificate professional affiliations accredited usgbc leadership energy environmental design leed ap skills administrative acrobat adobe creative suite photoshop apple approach autocad budgets building codes c consulting council clientele client clients fast floor plans illustrator indesign interior design microsoft office suite office project management quick revit
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branch manager floral designer summary branch manager driven exceed sales goals build long term relationships customers delivers positive experiences high quality customer service highlights effective leader staff training development customer targeting conflict resolution deadline oriented selling techniques client account management budgeting financial management consistently meets sales goals cash flow management inventory control microsoft outlook word excel experience branch manager floral designer july current company name city state managed wide variety customer service administrative tasks resolve customer issues quickly efficiency ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot shared best practices sales customer service team members help improve store efficiency stocked replenished merchandise according store merchandising layouts maintained established merchandising standards including window sales floor promotional displays fostered positive work environment consistently treating employees customers respect consideration cultivated customer focused shopping environment greeting responding customers friendly manner communicated clear expectations goals team member worked management team implement division responsibilities actively pursued personal learning development opportunities supervised directed merchandise shipment processing reduced controlled company expenses preparing daily purchasing budget bi lingual customer service representative january september company name city state assisted spanish speaking customers customer issues including medication orders refills also calling remind patient upcoming refills available account explanation insurance benefits verification medical supplies ensure facility operating limitations law production based environment quotas meet daily weekly monthly demanding fast paced environment data entry problem solving critical thinking interpersonal skills required job position credit card payments processed phone patient wants pay medical supplies pocket issues surrounding coverage lack availability specific supplies customer service representative january january company name city state assist customers verification insurance benefits data entry acting patient advocate assisting case managers daily case load environment production based environment making outbound calls receiving inbound calls involved parties including doctor offices pharmacies medical providers patients etc purpose identify obtain benefits referrals doctor authorizations act patient advocate making sure facilities followed promised activities processes ensure patient helped satisfied level service provided daily basis data entry customer service punctuality interpersonal skills critical thinking organized self starting problem solver required position customer care specialist january company name city state call center environment answering calls day constantly fast paced demanding call center environment performance measured based metrics employees opportunities earn bonuses quota production standards set position assisted medicare customers reviewing verbal faxed requests providers partners providing support healthcare plans providers regarding authorization requirements customer prescription coverage occasion assisted pdp appeals department navigated pa hub argus assist medicare customers getting medication resolving issues keeping patients obtaining medications processed excel grids caremark specialty pharmacy email least three times week ran pharmacy claims cas investigated approval denial dates medications trained new employees ccp system explanation processes procedures anyone visiting facility floral designer sales october company name city state designed floral arrangements daily basis customer demand assisted customers choosing product best fit specific needs ability prepare accurate cash reports including bank reports also opening closing facility several days week sales sales position required compensation based commission set company customer service interpersonal skills well problem solving critical thinking required position order make sure customers satisfied willing continue bringing business organization education bachelor science business university phoenix city state business business managerial skills certificate business aafet city state program month long program received certificate completion business managerial skills learned obtained year attendance skills years customer service experience years branch management position permanent employees also include holiday employees drivers talented multi tasker exceptional time management skillsbranch manager floral designer summary branch manager driven exceed sales goals build long term relationships customers delivers positive experiences high quality customer service highlights effective leader staff training development customer targeting conflict resolution deadline oriented selling techniques client account management budgeting financial management consistently meets sales goals cash flow management inventory control microsoft outlook word excel experience branch manager floral designer july current company name city state managed wide variety customer service administrative tasks resolve customer issues quickly efficiency ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot shared best practices sales customer service team members help improve store efficiency stocked replenished merchandise according store merchandising layouts maintained established merchandising standards including window sales floor promotional displays fostered positive work environment consistently treating employees customers respect consideration cultivated customer focused shopping environment greeting responding customers friendly manner communicated clear expectations goals team member worked management team implement division responsibilities actively pursued personal learning development opportunities supervised directed merchandise shipment processing reduced controlled company expenses preparing daily purchasing budget bi lingual customer service representative january september company name city state assisted spanish speaking customers customer issues including medication orders refills also calling remind patient upcoming refills available account explanation insurance benefits verification medical supplies ensure facility operating limitations law production based environment quotas meet daily weekly monthly demanding fast paced environment data entry problem solving critical thinking interpersonal skills required job position credit card payments processed phone patient wants pay medical supplies pocket issues surrounding coverage lack availability specific supplies customer service representative january january company name city state assist customers verification insurance benefits data entry acting patient advocate assisting case managers daily case load environment production based environment making outbound calls receiving inbound calls involved parties including doctor offices pharmacies medical providers patients etc purpose identify obtain benefits referrals doctor authorizations act patient advocate making sure facilities followed promised activities processes ensure patient helped satisfied level service provided daily basis data entry customer service punctuality interpersonal skills critical thinking organized self starting problem solver required position customer care specialist january company name city state call center environment answering calls day constantly fast paced demanding call center environment performance measured based metrics employees opportunities earn bonuses quota production standards set position assisted medicare customers reviewing verbal faxed requests providers partners providing support healthcare plans providers regarding authorization requirements customer prescription coverage occasion assisted pdp appeals department navigated pa hub argus assist medicare customers getting medication resolving issues keeping patients obtaining medications processed excel grids caremark specialty pharmacy email least three times week ran pharmacy claims cas investigated approval denial dates medications trained new employees ccp system explanation processes procedures anyone visiting facility floral designer sales october company name city state designed floral arrangements daily basis customer demand assisted customers choosing product best fit specific needs ability prepare accurate cash reports including bank reports also opening closing facility several days week sales sales position required compensation based commission set company customer service interpersonal skills well problem solving critical thinking required position order make sure customers satisfied willing continue bringing business organization education bachelor science business university phoenix city state business business managerial skills certificate business aafet city state program month long program received certificate completion business managerial skills learned obtained year attendance skills years customer service experience years branch management position permanent employees also include holiday employees drivers talented multi tasker exceptional time management skills
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freelance website designer summary marine corps trained leader business development specialist extensive background many facets operational side business always seek ways assist improve teams training overall performance years experience website development internet research seo years experience purchasing training supply chain control military years b b b c sales business loan brokering real estate investment training bring impeccable work ethic thanks time marines ensure exemplary outcome goals position requires experience company name city state freelance website designer current specialized cold calls business owners looking web designer marketing manager businesses online presence marketing necessities focused sales websites website development logo designs online marketing services materials remote independent contractor hire basis cross selling widget applications installation assistance current newly designed websites tracking links lead development follow sales creation ads back links marketing promotions sites twitter facebook foursquare consistently generating new ideas ensure average marketing results years experience internet based web designing marketing seo ppc social media networks analytic research well online presentations web research email response handling customer support company name city state account manager contacted prime military defense contractors contract managers small business liaison officers purchasing managers buyers daily basis b b development calls average outbound calls day obtained request quotes bids information requirements procurement capacitors electronic components semi conductors hard find parts commercial shelf items created sent mass marketing campaigns email social media linkedin newsletter distribution developed ongoing business supplier relationships daily basis securing future requirements signed company daily basis new supplier diversity portals automated submissions receipt requirements company name city state owner senior business consultant responsible lead development self generation internet marketing campaigns b b cold calls relationship development live networking referrals sales reviewing business credit standings personal credit reports well additional financial documents order properly obtain lines credit businesses needs created professional relationships lending institutions order accelerate processing applications swift efficient manner utilized proper demographic research order establish target market promotions certain financial institutions lending established working network lenders brokers lending submission internet applications follow calls renewing loans cross selling additional products continuing relationship current past business owners clients company name city state senior investment advisor called current client list daily cross sale additional education training programs collecting current program balances selling additional trainings students looking advance education sales department sales reps reached million collection responsibilities outstanding balances owed unpaid tuition collections department reps reached million traveled extensively presenting materials students higher level trainings order ensure sells current training membership programs advising aspects investment deals foreclosure wholesale lease options owner financed rentals mobile homes land development sale owners new construction rehabs fiscal chief ncoic company name city state ncoic training development future nco non commissioned officers well assisting physical professional trainings marines unit negotiated prices quantities deliveries payments merchandise vendors worldwide scale prepared presented daily weekly monthly budgeting accounting reports utilized various methods payment materials services order accomplish tasks timely cost effective manner resolved wide range customer problems applying diplomacy assertiveness fee budget discrepancies management sabrs standards account budgeting reports system contract procurement k annually provided logistic support squadrons international level pricing cost analysis purchasing military requirements mission accomplishment based approved budget restrictions responsible inventory tracking materials accountability using electronic spreadsheets cmr consolidated memorandum receipts education associate science united states marine corps city state high school diploma cypress lake high school city state achievements associates degree yrs credit towards bachelors degree honorable discharge certificate commendation good conduct medal letter recognition meritorious promotion nco qtr mag letter recommendation skills accounting bookkeeping budget development content development customer service database creation maintenance employee training microsoft office salesforce zoho outlook online networkingfreelance website designer summary marine corps trained leader business development specialist extensive background many facets operational side business always seek ways assist improve teams training overall performance years experience website development internet research seo years experience purchasing training supply chain control military years b b b c sales business loan brokering real estate investment training bring impeccable work ethic thanks time marines ensure exemplary outcome goals position requires experience company name city state freelance website designer current specialized cold calls business owners looking web designer marketing manager businesses online presence marketing necessities focused sales websites website development logo designs online marketing services materials remote independent contractor hire basis cross selling widget applications installation assistance current newly designed websites tracking links lead development follow sales creation ads back links marketing promotions sites twitter facebook foursquare consistently generating new ideas ensure average marketing results years experience internet based web designing marketing seo ppc social media networks analytic research well online presentations web research email response handling customer support company name city state account manager contacted prime military defense contractors contract managers small business liaison officers purchasing managers buyers daily basis b b development calls average outbound calls day obtained request quotes bids information requirements procurement capacitors electronic components semi conductors hard find parts commercial shelf items created sent mass marketing campaigns email social media linkedin newsletter distribution developed ongoing business supplier relationships daily basis securing future requirements signed company daily basis new supplier diversity portals automated submissions receipt requirements company name city state owner senior business consultant responsible lead development self generation internet marketing campaigns b b cold calls relationship development live networking referrals sales reviewing business credit standings personal credit reports well additional financial documents order properly obtain lines credit businesses needs created professional relationships lending institutions order accelerate processing applications swift efficient manner utilized proper demographic research order establish target market promotions certain financial institutions lending established working network lenders brokers lending submission internet applications follow calls renewing loans cross selling additional products continuing relationship current past business owners clients company name city state senior investment advisor called current client list daily cross sale additional education training programs collecting current program balances selling additional trainings students looking advance education sales department sales reps reached million collection responsibilities outstanding balances owed unpaid tuition collections department reps reached million traveled extensively presenting materials students higher level trainings order ensure sells current training membership programs advising aspects investment deals foreclosure wholesale lease options owner financed rentals mobile homes land development sale owners new construction rehabs fiscal chief ncoic company name city state ncoic training development future nco non commissioned officers well assisting physical professional trainings marines unit negotiated prices quantities deliveries payments merchandise vendors worldwide scale prepared presented daily weekly monthly budgeting accounting reports utilized various methods payment materials services order accomplish tasks timely cost effective manner resolved wide range customer problems applying diplomacy assertiveness fee budget discrepancies management sabrs standards account budgeting reports system contract procurement k annually provided logistic support squadrons international level pricing cost analysis purchasing military requirements mission accomplishment based approved budget restrictions responsible inventory tracking materials accountability using electronic spreadsheets cmr consolidated memorandum receipts education associate science united states marine corps city state high school diploma cypress lake high school city state achievements associates degree yrs credit towards bachelors degree honorable discharge certificate commendation good conduct medal letter recognition meritorious promotion nco qtr mag letter recommendation skills accounting bookkeeping budget development content development customer service database creation maintenance employee training microsoft office salesforce zoho outlook online networking
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web designer graphic designer summary obtain dynamic challenging opportunity contributes success business eight years proposal coordination experience years experience graphic layout design make strong contribution utilizing expanding work experiences capabilities related education oral written interpersonal skills positively impact quality work acquisition new business client retention goals highlights proficient dreamweaver photoshop quarkxpress indesign microsoft word powerpoint foundational skills illustrator microsoft excel copyediting proofreading html css editing depth knowledge business development proposal response coordination process experience web designer graphic designer company name city state manufacturer expansion joints hose manage front end web site design project visually appealing image company products value added services manage assigned projects conceptualization implementation coordinating communicating stakeholders stages work achieve desired message impact update existing site content collaboration subject matter experts ensure industry relevancy accuracy develop redesign company catalogs periodic internal publications industry advertisements sell sheets manner project sophisticated image result additional sales revenue company overhauled visual appeal readability previously developed technical product catalogs extensive redesigning current web graphics written communications consultant family distress inc augustine monica films lagrande famille preschool black pearl inc web site design maintenance variety clients provide enhance online presence well promote sale products services provide graphic design support non profit small business individual clients project professional polished print image target audiences written business communications support gathering information effectively translating verbal dialogue well written persuasive copy copy editor proofreader company name city state thoroughly proofread web based documents academy nutrition dietetics evidence analysis library www eatright org world largest organization food nutrition professionals copyedited nutritional research studies accuracy according ada guidelines including citation terminology specified table formatting consistency extensive user friendly online library funneled documents lead editors final publication online availability dietetic nutrition professionals researchers advocates worldwide proposal specialist company name city state provided professional proposal development support divisions aramark corporation achievements received top producer award overall annual production outstanding peer review recognized quarterly top producer several quarters course eight year tenure aramark recipient average annual merit raises result outstanding performance reviews key responsibilities executed analysis preparation rfp rfq rfi coordination aramark business development team professionals ensured responses completed received operating fast paced deadline driven time sensitive environment coordinated aramark company resources develop business winning quality customized responses rfp rfq rfi including legal compliance finance departments well lines service subject matter experts applied aramark corporate methodology quality assurance procedures ensure unified branded message image delivered time implemented use standard corporate response sections based boilerplate supported customization editing writing necessary performed editing proofreading ensure accuracy integrity proposal documentation including content flow organization syntax grammar created final documents utilizing quarkxpress photoshop powerpoint excel assisted development maintenance database repository past responses supplemental documents including client references key personnel bios r sum supported efforts directors business development procuring new business retaining existing clients creation engaging informative well organized marketing materials annual client progress reports case studies regularly communicated progress status life cycle rfp kept director business development abreast relevant project information concerning addenda changes initial response specifications served valuable company resource developing maintaining knowledge aramark extensive lines business services offered documented valuable lessons learned share proposal manager department team members implemented newfound efficiencies best practices response development process served company resource continuously developing graphic design layout skills present sales material visually appealing engaging format education may bachelor science journalism boston university college communication journalism february graphic design foundation certificate sessions school design certificate web development february illinois institute art skills ada photoshop advertisements business communications business development catalogs content copyediting css client clients database documentation editing fast finance graphic design html illustrator image indesign legal director marketing materials microsoft excel excel powerpoint microsoft word performance reviews pearl personnel persuasive producer profit progress proofreading proposal proposal development publications publication quality quality assurance quarkxpress research rfi rfp sales translating web development web site design well organized writtenweb designer graphic designer summary obtain dynamic challenging opportunity contributes success business eight years proposal coordination experience years experience graphic layout design make strong contribution utilizing expanding work experiences capabilities related education oral written interpersonal skills positively impact quality work acquisition new business client retention goals highlights proficient dreamweaver photoshop quarkxpress indesign microsoft word powerpoint foundational skills illustrator microsoft excel copyediting proofreading html css editing depth knowledge business development proposal response coordination process experience web designer graphic designer company name city state manufacturer expansion joints hose manage front end web site design project visually appealing image company products value added services manage assigned projects conceptualization implementation coordinating communicating stakeholders stages work achieve desired message impact update existing site content collaboration subject matter experts ensure industry relevancy accuracy develop redesign company catalogs periodic internal publications industry advertisements sell sheets manner project sophisticated image result additional sales revenue company overhauled visual appeal readability previously developed technical product catalogs extensive redesigning current web graphics written communications consultant family distress inc augustine monica films lagrande famille preschool black pearl inc web site design maintenance variety clients provide enhance online presence well promote sale products services provide graphic design support non profit small business individual clients project professional polished print image target audiences written business communications support gathering information effectively translating verbal dialogue well written persuasive copy copy editor proofreader company name city state thoroughly proofread web based documents academy nutrition dietetics evidence analysis library www eatright org world largest organization food nutrition professionals copyedited nutritional research studies accuracy according ada guidelines including citation terminology specified table formatting consistency extensive user friendly online library funneled documents lead editors final publication online availability dietetic nutrition professionals researchers advocates worldwide proposal specialist company name city state provided professional proposal development support divisions aramark corporation achievements received top producer award overall annual production outstanding peer review recognized quarterly top producer several quarters course eight year tenure aramark recipient average annual merit raises result outstanding performance reviews key responsibilities executed analysis preparation rfp rfq rfi coordination aramark business development team professionals ensured responses completed received operating fast paced deadline driven time sensitive environment coordinated aramark company resources develop business winning quality customized responses rfp rfq rfi including legal compliance finance departments well lines service subject matter experts applied aramark corporate methodology quality assurance procedures ensure unified branded message image delivered time implemented use standard corporate response sections based boilerplate supported customization editing writing necessary performed editing proofreading ensure accuracy integrity proposal documentation including content flow organization syntax grammar created final documents utilizing quarkxpress photoshop powerpoint excel assisted development maintenance database repository past responses supplemental documents including client references key personnel bios r sum supported efforts directors business development procuring new business retaining existing clients creation engaging informative well organized marketing materials annual client progress reports case studies regularly communicated progress status life cycle rfp kept director business development abreast relevant project information concerning addenda changes initial response specifications served valuable company resource developing maintaining knowledge aramark extensive lines business services offered documented valuable lessons learned share proposal manager department team members implemented newfound efficiencies best practices response development process served company resource continuously developing graphic design layout skills present sales material visually appealing engaging format education may bachelor science journalism boston university college communication journalism february graphic design foundation certificate sessions school design certificate web development february illinois institute art skills ada photoshop advertisements business communications business development catalogs content copyediting css client clients database documentation editing fast finance graphic design html illustrator image indesign legal director marketing materials microsoft excel excel powerpoint microsoft word performance reviews pearl personnel persuasive producer profit progress proofreading proposal proposal development publications publication quality quality assurance quarkxpress research rfi rfp sales translating web development web site design well organized written
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nx unigraphics designer summary highlights virus spyware removal highly motivated resourceful organized excellent communication techniques attention detail fast learner education associate applied science computer networking technology microsoft option baker college owosso city state gpa gpa graduated cum laude dean list recipient gpa graduated cum laude dean list recipient associate applied science drafting design technology baker college owosso city state gpa gpa graduated cum laude dean list recipient gpa graduated cum laude dean list recipient experience nx unigraphics designer mar aug company name city state design modify chrysler gm shipping racks prototype production used nx nx nx cashier mar company name city state operate cash register authorize gas pumps sell lotto tickets stock shelves areas clean store cashier bakery aug aug company name city state operated cash register cleaned cashier lanes bagged groceries needed stocked shelves baked goods prepped frozen bread roll dough bakers cleaned doughnut case unigraphics designer cad jun jan company name city state designed detailed parts intermediate shafts steering columns gm steering columns using ug nx ug nx produced maintained accurate design documentation supplied production data engineers supervisors cashier feb jun company name city state operated cash register authorized gas pumps sold lotto tickets stocked shelves areas cleaned store designer unigraphics operator aug feb company name city state maintained design changes front end sheet metal parts rear end closure parts assembly files using iman unigraphics produced maintained part files drawing files assembly files used unigraphics versions detailer aug company name city state surfseg checked surfaces parts interference gap checks parts ug cgs part files created photo quality pictures presentations file checker checked files make sure followed specific file guidelines using file check sheet edsnet cgs file checker cgs updated details mlref math reference files body panels reside ug cgs also completed detail changes mldes math data file drawing format files detailer jul dec company name city statechanged added details cad drawings created control assembly drawings rear end car parts specified work orders using cgs detailer jul dec company name city state maintained assembly drawings maintained detail changes drawings rear end car parts using cgs skills cad software iman teamcenter unigraphics nx software ms excel ms word ms access ms powerpoint ms windows additional information assistant coach local ayso girls soccer teamnx unigraphics designer summary highlights virus spyware removal highly motivated resourceful organized excellent communication techniques attention detail fast learner education associate applied science computer networking technology microsoft option baker college owosso city state gpa gpa graduated cum laude dean list recipient gpa graduated cum laude dean list recipient associate applied science drafting design technology baker college owosso city state gpa gpa graduated cum laude dean list recipient gpa graduated cum laude dean list recipient experience nx unigraphics designer mar aug company name city state design modify chrysler gm shipping racks prototype production used nx nx nx cashier mar company name city state operate cash register authorize gas pumps sell lotto tickets stock shelves areas clean store cashier bakery aug aug company name city state operated cash register cleaned cashier lanes bagged groceries needed stocked shelves baked goods prepped frozen bread roll dough bakers cleaned doughnut case unigraphics designer cad jun jan company name city state designed detailed parts intermediate shafts steering columns gm steering columns using ug nx ug nx produced maintained accurate design documentation supplied production data engineers supervisors cashier feb jun company name city state operated cash register authorized gas pumps sold lotto tickets stocked shelves areas cleaned store designer unigraphics operator aug feb company name city state maintained design changes front end sheet metal parts rear end closure parts assembly files using iman unigraphics produced maintained part files drawing files assembly files used unigraphics versions detailer aug company name city state surfseg checked surfaces parts interference gap checks parts ug cgs part files created photo quality pictures presentations file checker checked files make sure followed specific file guidelines using file check sheet edsnet cgs file checker cgs updated details mlref math reference files body panels reside ug cgs also completed detail changes mldes math data file drawing format files detailer jul dec company name city statechanged added details cad drawings created control assembly drawings rear end car parts specified work orders using cgs detailer jul dec company name city state maintained assembly drawings maintained detail changes drawings rear end car parts using cgs skills cad software iman teamcenter unigraphics nx software ms excel ms word ms access ms powerpoint ms windows additional information assistant coach local ayso girls soccer team
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product web designer summary career years includes graphic art field fine arts elementary art teacher personal evolution vision helps know possess truth talent ability unique highly creative always known art life path seek share ways apply world today innovative ways mission work team designer capacity creativity thinking outside box utilized best provide graphic expressions convey best message print web presentation many years experience affords depth knowledge arts fields hands intend use knowledge future endeavors freelance designer offerings focus using creative energy experience graphic artist skilled variety designs logos marketing packages designed strengthen business competence visual designer aptitude experimental projects design skills unique utilize basic elements design color line shape space texture value help overall creation art projects instruction training experience education art enables vast resource ideas share importantly ideas inspire go create things clients envisioned workshops interested teaching groups private lessons sharing creatively working artists create meaningful art current students clientele primarily listed art collectors art galleries art enthusiasts parents students adults children may seek creative art instruction wide variety mediums enthusiastic artist teacher organizations individuals may seeking career creative artist assist projects requiring ideas becoming fine finished art set design backgrounds theatre productions large small elementary secondary adult students interested improving motor skills experiment various materials learn history art apply art life possibly career involving skills overview freelance business based cody wyoming limited area proficient graphics programs including adobe photoshop indesign dreamweaver illustrator microsoft word excel worked career distance utilize modern technology makes possible simple shedrick art design facebook brochure business cards collateral networking arts councils galleries grant possibilities interests client referrals available background experience product design development varieties gifts toys socks dolls jewelry snowglobes approx years one company large e commerce website development html web maintenance years elementary art instructor art cart program cody wyoming years year students exposed elements art art history many mediums techniques budget allow employed freelance artist illustrator graphic designer years working variety mediums much cs studied several professional artists privately taught art lessons children cody parks recreation summers created organization called raise hand art promote awareness need art elementary age child growth actually helps academic studies invested entire career date field art currently registered name business licensed state wyoming formerly california completed substitute certification program update regularly joined several professional associations memberships completed hundreds paintings graphic works satisfied clients highly creative multi talented graphic designer years product development print design highlights dedicated art professional years hands experience proficient adobe photoshop indesign illustrator microsoft word excel knowledge dreamweaver researcher visionary excellent working others ideas disciplined work well home office prompt positive self disciplined able work one project html knowledge microsoft office suite knowledge advanced typography knowledge corporate design logos branding strong design sense conceptual thinker design strategist experience brochure newsletter formatting logo business card photography photo enhancing website enhancement stationery letterhead creative artistic thinker self motivated professional resourceful researcher quick learner menu design using adobe indesign project proposals professional associations substitute teaching certification permit enabled teach wyoming public school system designed implemented art cart program park county school district indimension inc asheville nc pat hara brewing co cody wy park county school district cody wy park county arts council cody cody country art league cody wy wildwood furniture cody wygold coast marketing ventura ca irma hotel cody wy fine art collectors jerry russell gretchen stark wapiti wy jeri gillett belfry mt ty jamie barhaug powell wy dorothea hartley oakview ca experience january january company name city state product web designer created graphic materials company website designed printed online interactive sales marketing collateral designed unique print materials including advertisements brochures logo designs determined styles size arrangement illustrations graphics assisted developing maintaining user friendly websites translated prototypes psds launch ready pixel perfect formats maintained site appearance developing enforcing content display standards consistently adhered internal delivery schedules collaborated team designers offer improvements direction others projects prepared layouts drawings compliance established templates design standards adhered corporate brand guidelines preparing graphic materials recommended techniques methods media best suited produce desired visual effects designed artistic signage special corporate events developed creative graphics simplified complex messages worked overseas factories deliver polished final products contributed ideas strategic conceptual brainstorming sessions coordinated production factories delivery managers follow conception manufacture delivery online sales created concept mock ups banners web mobile applications created communications collateral including web pages brochures fliers prioritized graphic workload effectively coordinated multiple projects supported production various projects tight time constraints produced product packaging domestic international markets meticulously followed corporate brand guidelines enable brand consistency campaigns marketing programs january october company name city state food beverage part time food beverage business years busy tourist hotel business person organized personable energetic january april company name city state graphic designer designed souvenir mugs shirts large scale tourism distribution clients included sea world busch gardens harrah stratosphere mgm grand numerous las vegas attractions july june company name city state graphic designer licensed disney shirts designed shirt company supplied universal studios many tourist attractions southern california disney themed shirts cartoon characters mickey mouse betty boop numerous others popular education colorado institute art city state usa advertising design associate arts fine art coursework sculpture course advertising seminars computer art design courses public relations seminar studio art courses visual communication course graphic design print media focus ventura college city state usa illustration cartooning studied chris martinez noted illustrator caricaturist northwest college city state history music education online adult education degree focused ventura college city state computer science learned basic computer language use pc mac learned photoshop microsoft word personal information born billings montana feb parents fine artists family siblings american caucasian excellent health children animals long term relationship live country acre farm valid id passport registered voter wyomingmy interests working computer painting pet portraits painting furniture creating clay wood sculpture find everything opportunity solve problems always coming creative solutions love gardening growing things healthful creative cooking love cats horses dog ocean warm climate skills proficient graphics programs adobe photoshop indesign illustrator plus word programs microsoft word excel highly skilled product development envisioning researching making visual creating actual product working ideas especially enjoy creating ideas visuals great organizational skills needed freelance employment additional information professional associations indimension inc asheville nc park county school district cody wy park county arts council cody cody country art league cody wy wildwood furniture cody wy gold coast marketing ventura ca fine art collectors jerry russell gretchen stark wapiti wy jeri gillett belfry mt ty jamie barhaug powell wy dorothea hartley oakview caproduct web designer summary career years includes graphic art field fine arts elementary art teacher personal evolution vision helps know possess truth talent ability unique highly creative always known art life path seek share ways apply world today innovative ways mission work team designer capacity creativity thinking outside box utilized best provide graphic expressions convey best message print web presentation many years experience affords depth knowledge arts fields hands intend use knowledge future endeavors freelance designer offerings focus using creative energy experience graphic artist skilled variety designs logos marketing packages designed strengthen business competence visual designer aptitude experimental projects design skills unique utilize basic elements design color line shape space texture value help overall creation art projects instruction training experience education art enables vast resource ideas share importantly ideas inspire go create things clients envisioned workshops interested teaching groups private lessons sharing creatively working artists create meaningful art current students clientele primarily listed art collectors art galleries art enthusiasts parents students adults children may seek creative art instruction wide variety mediums enthusiastic artist teacher organizations individuals may seeking career creative artist assist projects requiring ideas becoming fine finished art set design backgrounds theatre productions large small elementary secondary adult students interested improving motor skills experiment various materials learn history art apply art life possibly career involving skills overview freelance business based cody wyoming limited area proficient graphics programs including adobe photoshop indesign dreamweaver illustrator microsoft word excel worked career distance utilize modern technology makes possible simple shedrick art design facebook brochure business cards collateral networking arts councils galleries grant possibilities interests client referrals available background experience product design development varieties gifts toys socks dolls jewelry snowglobes approx years one company large e commerce website development html web maintenance years elementary art instructor art cart program cody wyoming years year students exposed elements art art history many mediums techniques budget allow employed freelance artist illustrator graphic designer years working variety mediums much cs studied several professional artists privately taught art lessons children cody parks recreation summers created organization called raise hand art promote awareness need art elementary age child growth actually helps academic studies invested entire career date field art currently registered name business licensed state wyoming formerly california completed substitute certification program update regularly joined several professional associations memberships completed hundreds paintings graphic works satisfied clients highly creative multi talented graphic designer years product development print design highlights dedicated art professional years hands experience proficient adobe photoshop indesign illustrator microsoft word excel knowledge dreamweaver researcher visionary excellent working others ideas disciplined work well home office prompt positive self disciplined able work one project html knowledge microsoft office suite knowledge advanced typography knowledge corporate design logos branding strong design sense conceptual thinker design strategist experience brochure newsletter formatting logo business card photography photo enhancing website enhancement stationery letterhead creative artistic thinker self motivated professional resourceful researcher quick learner menu design using adobe indesign project proposals professional associations substitute teaching certification permit enabled teach wyoming public school system designed implemented art cart program park county school district indimension inc asheville nc pat hara brewing co cody wy park county school district cody wy park county arts council cody cody country art league cody wy wildwood furniture cody wygold coast marketing ventura ca irma hotel cody wy fine art collectors jerry russell gretchen stark wapiti wy jeri gillett belfry mt ty jamie barhaug powell wy dorothea hartley oakview ca experience january january company name city state product web designer created graphic materials company website designed printed online interactive sales marketing collateral designed unique print materials including advertisements brochures logo designs determined styles size arrangement illustrations graphics assisted developing maintaining user friendly websites translated prototypes psds launch ready pixel perfect formats maintained site appearance developing enforcing content display standards consistently adhered internal delivery schedules collaborated team designers offer improvements direction others projects prepared layouts drawings compliance established templates design standards adhered corporate brand guidelines preparing graphic materials recommended techniques methods media best suited produce desired visual effects designed artistic signage special corporate events developed creative graphics simplified complex messages worked overseas factories deliver polished final products contributed ideas strategic conceptual brainstorming sessions coordinated production factories delivery managers follow conception manufacture delivery online sales created concept mock ups banners web mobile applications created communications collateral including web pages brochures fliers prioritized graphic workload effectively coordinated multiple projects supported production various projects tight time constraints produced product packaging domestic international markets meticulously followed corporate brand guidelines enable brand consistency campaigns marketing programs january october company name city state food beverage part time food beverage business years busy tourist hotel business person organized personable energetic january april company name city state graphic designer designed souvenir mugs shirts large scale tourism distribution clients included sea world busch gardens harrah stratosphere mgm grand numerous las vegas attractions july june company name city state graphic designer licensed disney shirts designed shirt company supplied universal studios many tourist attractions southern california disney themed shirts cartoon characters mickey mouse betty boop numerous others popular education colorado institute art city state usa advertising design associate arts fine art coursework sculpture course advertising seminars computer art design courses public relations seminar studio art courses visual communication course graphic design print media focus ventura college city state usa illustration cartooning studied chris martinez noted illustrator caricaturist northwest college city state history music education online adult education degree focused ventura college city state computer science learned basic computer language use pc mac learned photoshop microsoft word personal information born billings montana feb parents fine artists family siblings american caucasian excellent health children animals long term relationship live country acre farm valid id passport registered voter wyomingmy interests working computer painting pet portraits painting furniture creating clay wood sculpture find everything opportunity solve problems always coming creative solutions love gardening growing things healthful creative cooking love cats horses dog ocean warm climate skills proficient graphics programs adobe photoshop indesign illustrator plus word programs microsoft word excel highly skilled product development envisioning researching making visual creating actual product working ideas especially enjoy creating ideas visuals great organizational skills needed freelance employment additional information professional associations indimension inc asheville nc park county school district cody wy park county arts council cody cody country art league cody wy wildwood furniture cody wy gold coast marketing ventura ca fine art collectors jerry russell gretchen stark wapiti wy jeri gillett belfry mt ty jamie barhaug powell wy dorothea hartley oakview ca
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project manager instructional designer summary dependable resourceful project manager instructional designer organizing developing quality courses seat hybrid online adult learners highlights hypertext markup language html camtasia adobe elearning suite include adobe presenter captivate dream weaver microsoft office include powerpoint word excel dropbox video training development xendesktop ec council ilabs vcastle microsoft live meeting adobe connect screenr canvas moodle blackboard mrds microsoft office sharepoint zoom web conferencing accomplishments continues developed curriculum several bachelor master level courses well training courses completed earned following certifications lynda com articulate storyline instructional design essentials models id instructional design essentials storyboarding instructional design essentials working smes introduction networking learning management essentials lms fundamentals practical cybersecurity running articulate storyline running canvas experience project manager instructional designer current company name city state manage projects course development design develop update seat online curriculum materials well military cbt course conduct assessment analysis identify new development needs recommends training methods accordingly ensure design deliverables address instructional needs learners assure curriculum delivery methods incorporate best practices adult learning theories work authors publishers smes develop seat hybrid online course design courses comply organizational military standards compliance work design development processes standards create storyboards communicate design ideas design produce instructional multimedia design develop instructor lead activities capstone courses write edit storyboard scripts video learning modules developed learning objectives facilitated content quality assurance reviews maintained depth date knowledge related fields development instructional designer company name city state designed developed updated variety course content learning solutions military training support elearning instructor led training virtual training sessions self study programs conducted assessment analysis identify new development needs recommends training methods accordingly ensured design deliverables address instructional needs learners assured training solutions incorporate best practices adult learning theories worked content development managers authors smes develop military training courses designed courses comply organizational military standards compliance work design processes military standards created storyboards communicated design ideas multimedia personnel designed produced facilitator participant guides designed produced powerpoint presentations designed developed instructor lead activities capstone courses wrote edited storyboard scripts video learning modules developed learning objectives facilitated content quality assurance reviews maintained depth date knowledge related fields development elementary high school english writing teacher company name city state taught elementary core subjects middle high school english writing developed designed lesson plans curriculum related subject area provided excellent customer service students parents maintained ongoing communication colleagues team members parents students maintained student records exceptionally organized manner created maintained knowledge innovating technology created maintained web pages parent student use middle high school english second language esl teacher company name city state taught middle school english writing second language non english speaking students developed designed lesson plans curricula related subject area provided excellent customer service students parents also maintaining ongoing communication colleagues parents students maintained student records exceptionally organized manner education masters education curriculum design instruction specialization literacy february lesley university city state united states america curriculum design instruction specializing literacy bachelors arts english french may claflin university city state united states america english minor french skills technology orientated team player leader excellent collaboration skills creative innovating extensive success product development software proficiency vcastle netlab xendesktop sharepoint ec council ilabs blooms taxonomy strong attention detailproject manager instructional designer summary dependable resourceful project manager instructional designer organizing developing quality courses seat hybrid online adult learners highlights hypertext markup language html camtasia adobe elearning suite include adobe presenter captivate dream weaver microsoft office include powerpoint word excel dropbox video training development xendesktop ec council ilabs vcastle microsoft live meeting adobe connect screenr canvas moodle blackboard mrds microsoft office sharepoint zoom web conferencing accomplishments continues developed curriculum several bachelor master level courses well training courses completed earned following certifications lynda com articulate storyline instructional design essentials models id instructional design essentials storyboarding instructional design essentials working smes introduction networking learning management essentials lms fundamentals practical cybersecurity running articulate storyline running canvas experience project manager instructional designer current company name city state manage projects course development design develop update seat online curriculum materials well military cbt course conduct assessment analysis identify new development needs recommends training methods accordingly ensure design deliverables address instructional needs learners assure curriculum delivery methods incorporate best practices adult learning theories work authors publishers smes develop seat hybrid online course design courses comply organizational military standards compliance work design development processes standards create storyboards communicate design ideas design produce instructional multimedia design develop instructor lead activities capstone courses write edit storyboard scripts video learning modules developed learning objectives facilitated content quality assurance reviews maintained depth date knowledge related fields development instructional designer company name city state designed developed updated variety course content learning solutions military training support elearning instructor led training virtual training sessions self study programs conducted assessment analysis identify new development needs recommends training methods accordingly ensured design deliverables address instructional needs learners assured training solutions incorporate best practices adult learning theories worked content development managers authors smes develop military training courses designed courses comply organizational military standards compliance work design processes military standards created storyboards communicated design ideas multimedia personnel designed produced facilitator participant guides designed produced powerpoint presentations designed developed instructor lead activities capstone courses wrote edited storyboard scripts video learning modules developed learning objectives facilitated content quality assurance reviews maintained depth date knowledge related fields development elementary high school english writing teacher company name city state taught elementary core subjects middle high school english writing developed designed lesson plans curriculum related subject area provided excellent customer service students parents maintained ongoing communication colleagues team members parents students maintained student records exceptionally organized manner created maintained knowledge innovating technology created maintained web pages parent student use middle high school english second language esl teacher company name city state taught middle school english writing second language non english speaking students developed designed lesson plans curricula related subject area provided excellent customer service students parents also maintaining ongoing communication colleagues parents students maintained student records exceptionally organized manner education masters education curriculum design instruction specialization literacy february lesley university city state united states america curriculum design instruction specializing literacy bachelors arts english french may claflin university city state united states america english minor french skills technology orientated team player leader excellent collaboration skills creative innovating extensive success product development software proficiency vcastle netlab xendesktop sharepoint ec council ilabs blooms taxonomy strong attention detail
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senior industrial designer professional summary pleased submit resume product designer skip hop inc given industrial design additional experience consulting feel great position make significant contributions skip hop inc entire career demonstrated consistent success applying aptitudes leader pioneer achieve high reaching standards goals please consider following highlights resume years working providing industrial design guidance new product development projects high clientele possesses extensive repertoire problem solving skills technical tools software proven commitment continuous professional development demonstrated achieved post graduate degree professional certification attached resume jordan c wu mid senior level industrial designer consultant top performing senior level industrial designer consultant credited devising dynamic product designs high profile corporations ground possesses extensive repertoire technical tools software research skills facilitate successful design engagements major consumer brand names highly fostering cultivating impactful business relationships innate ability propose innovative value added solutions clients multilingual highly fast pace results oriented environment core qualifications industrial design strategic planning analysis front end ux research design manufacturing dfm design modeling cad graphic web design printing project management new product development collaboration product design problem resolving skills solidworks rhino abode creative suite illustrator photoshop geomagic freeform plus microsoft office suites word power point excel html css wordpress experience senior industrial designer jan current company name city state led conception form function fit design dfm e g injection molding engineering endeavors products consumer products packaging design iphone cases accessories electronic handheld devices internet thing iot collaborated production engineers u china korea clientele includes johnson johnson unilever l oreal clinique avon l brands played integral role successful launches victoria secret victoria ed hardy skulls perfume lines proactively established gd engineering design standards design detail presentations continuously hones expertise solidworks printing adobe creative suite keyshot rendering rhino developed successful product launch campaigns using websites built html css wordpress futuredash principal design consultant jan jan city state planned executed direction energybuddy home energy monitor green energy hi tech startup devised conceptualization detail form language development electro mechanic design moldflow simulation color material study product graphics packaging design presentation effectively managing product development design pilot manufacturing months launched ces las vegas front end research consultant jan jan company name city successfully identified latent user needs product development ethnographic observation focus group interviews creatively generating scenario business model new products services extensive projects included research neovideo portable digital hdtv digital home network scenario planning iptv usability research digital picture frames usability study digital display trend survey possesses additional years professional experience industrial designer education master industrial design pratt institute city state certified new product development professional npdp product development management association professional affiliations idea award industrial designers society america idsa desktop pc worktool system design languages chinese fluent japanese limited working proficiencyskills design adobe creative suite photoshop cad chinese color css clientele direction engineering design focus graphics graphic ux html illustrator japanese managing mechanic excel microsoft office suites power point word modeling network new product development packaging design presentations product design product development product development management project management rendering research simulation solidworks strategic planning analysis trend web design websites additional information awards honors design patent designing network bridge access server patentsenior industrial designer professional summary pleased submit resume product designer skip hop inc given industrial design additional experience consulting feel great position make significant contributions skip hop inc entire career demonstrated consistent success applying aptitudes leader pioneer achieve high reaching standards goals please consider following highlights resume years working providing industrial design guidance new product development projects high clientele possesses extensive repertoire problem solving skills technical tools software proven commitment continuous professional development demonstrated achieved post graduate degree professional certification attached resume jordan c wu mid senior level industrial designer consultant top performing senior level industrial designer consultant credited devising dynamic product designs high profile corporations ground possesses extensive repertoire technical tools software research skills facilitate successful design engagements major consumer brand names highly fostering cultivating impactful business relationships innate ability propose innovative value added solutions clients multilingual highly fast pace results oriented environment core qualifications industrial design strategic planning analysis front end ux research design manufacturing dfm design modeling cad graphic web design printing project management new product development collaboration product design problem resolving skills solidworks rhino abode creative suite illustrator photoshop geomagic freeform plus microsoft office suites word power point excel html css wordpress experience senior industrial designer jan current company name city state led conception form function fit design dfm e g injection molding engineering endeavors products consumer products packaging design iphone cases accessories electronic handheld devices internet thing iot collaborated production engineers u china korea clientele includes johnson johnson unilever l oreal clinique avon l brands played integral role successful launches victoria secret victoria ed hardy skulls perfume lines proactively established gd engineering design standards design detail presentations continuously hones expertise solidworks printing adobe creative suite keyshot rendering rhino developed successful product launch campaigns using websites built html css wordpress futuredash principal design consultant jan jan city state planned executed direction energybuddy home energy monitor green energy hi tech startup devised conceptualization detail form language development electro mechanic design moldflow simulation color material study product graphics packaging design presentation effectively managing product development design pilot manufacturing months launched ces las vegas front end research consultant jan jan company name city successfully identified latent user needs product development ethnographic observation focus group interviews creatively generating scenario business model new products services extensive projects included research neovideo portable digital hdtv digital home network scenario planning iptv usability research digital picture frames usability study digital display trend survey possesses additional years professional experience industrial designer education master industrial design pratt institute city state certified new product development professional npdp product development management association professional affiliations idea award industrial designers society america idsa desktop pc worktool system design languages chinese fluent japanese limited working proficiencyskills design adobe creative suite photoshop cad chinese color css clientele direction engineering design focus graphics graphic ux html illustrator japanese managing mechanic excel microsoft office suites power point word modeling network new product development packaging design presentations product design product development product development management project management rendering research simulation solidworks strategic planning analysis trend web design websites additional information awards honors design patent designing network bridge access server patent
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lead senior graphic designer summary manage multiple projects cross channel marketing messaging branding consistency visual communications brand creation reinvention strategies efficiency planning improvements supervise development evaluation sets high standard graphics designers implementing adapt develop new techniques high level problem solving look development using dsmax maya softimage vray mental ray lighting shaders intimate knowledge vray mental ray creating using image based lighting traditional lighting hybrids modeling detailed hard surface polygonal modeling dsmax maya softimage automotive mechanical product architectural cleanup model prep optimization modifications existing models general general scene setup optimization prep work dsmax maya softimage vray mental ray camera previz work lighting shading painting textures uvw mapping modeling rendering highlights autodesk ds max autodesk maya vray mental ray adobe photoshop adobe effects adobe illustrator adobe flash adobe lightroom strong knowledge joomla wordpress cms html flash seo google top positionexperience mac windows platform adobe dreamweaveradobe flashartioscadzbrushkeynotemicrosoft officepowerpointsolidworks accomplishments designed implemented special art project organization name formulated inclusive design manual reference guide number design templates experience current company name city state lead senior graphic designer using dsmax maya softimage vray mental ray lighting shaders intimate knowledge vray mental ray creating using image based lighting traditional lighting hybrids modeling detailed hard surface polygonal modeling dsmax maya softimage automotive mechanical product architectural cleanup model prep optimization modifications existing models general general scene setup optimization prep work dsmax maya softimage vray mental ray camera previz work lighting shading painting textures uvw mapping modeling rendering identified resources needed assigns individual responsibilities reviews enhanced deliverables prepared team passing client effectively applies methodology enforces project standards analyzed customized project profitability utilization provided detailed direction designers set high standard graphic designers advised minimize exposure risk project advanced visualization packaging chaired products best selling brands companies mcdonalds coca cola kfc jack daniels kraft foods hershey winchester nestle blizzard cvs pharmacy wallgrens john deere kellog united airlines gentelman jack optimum nutrition bayer sc johnson smirnoff miller fisher etc company name city state project manager identified resources needed assigns individual responsibilities reviews deliverables prepared team passing client effectively applies methodology enforces project standards analyzed project profitability utilization provided detailed direction designers assisted education development designers set high standard graphic designers minimize exposure risk project visualization packaging modeling texturing lighting animations web development graphic design company website chaired products best selling brands companies dunkin donuts sony american eagle bulova true burt bees loreal gatorade herbalife hitachi dior yankee candle nicki minaj bentley company name city state graphic designer designed printed online interactive sales marketing collateral created visuals appeal leaders big data high tech world company name city state creative director interacted modelers developcreative concepts executions assigned products possessed solid understanding scienceand market dynamics assigned products worked closely account executives schedule monitor projects provided accurate time cost estimates tactic adapted develop new techniques supervision obtaining correct colors systems supervision packaging designers engineers advised client technical visual recommendations issues helped facilitate input creative meetings assisted making presentations client responsibilities staff development provided detailed direction designers assisted education development designers set high standard graphic designers education wsss college suwalki city state poland master arts computer graphics computer graphics wsss college suwalki city state poland bachelor arts computer graphics computer graphics skills modeling ds max adobe adobe effects adobe photoshop automotive cms sc client cvs direction dreamweaver flash graphic html http adobe illustrator image lighting mac market maya mechanical meetings microsoft office powerpoint windows platform modeling optimization packaging painting camera presentations rendering selling softimage solidworks staff development supervision web development graphic design websitelead senior graphic designer summary manage multiple projects cross channel marketing messaging branding consistency visual communications brand creation reinvention strategies efficiency planning improvements supervise development evaluation sets high standard graphics designers implementing adapt develop new techniques high level problem solving look development using dsmax maya softimage vray mental ray lighting shaders intimate knowledge vray mental ray creating using image based lighting traditional lighting hybrids modeling detailed hard surface polygonal modeling dsmax maya softimage automotive mechanical product architectural cleanup model prep optimization modifications existing models general general scene setup optimization prep work dsmax maya softimage vray mental ray camera previz work lighting shading painting textures uvw mapping modeling rendering highlights autodesk ds max autodesk maya vray mental ray adobe photoshop adobe effects adobe illustrator adobe flash adobe lightroom strong knowledge joomla wordpress cms html flash seo google top positionexperience mac windows platform adobe dreamweaveradobe flashartioscadzbrushkeynotemicrosoft officepowerpointsolidworks accomplishments designed implemented special art project organization name formulated inclusive design manual reference guide number design templates experience current company name city state lead senior graphic designer using dsmax maya softimage vray mental ray lighting shaders intimate knowledge vray mental ray creating using image based lighting traditional lighting hybrids modeling detailed hard surface polygonal modeling dsmax maya softimage automotive mechanical product architectural cleanup model prep optimization modifications existing models general general scene setup optimization prep work dsmax maya softimage vray mental ray camera previz work lighting shading painting textures uvw mapping modeling rendering identified resources needed assigns individual responsibilities reviews enhanced deliverables prepared team passing client effectively applies methodology enforces project standards analyzed customized project profitability utilization provided detailed direction designers set high standard graphic designers advised minimize exposure risk project advanced visualization packaging chaired products best selling brands companies mcdonalds coca cola kfc jack daniels kraft foods hershey winchester nestle blizzard cvs pharmacy wallgrens john deere kellog united airlines gentelman jack optimum nutrition bayer sc johnson smirnoff miller fisher etc company name city state project manager identified resources needed assigns individual responsibilities reviews deliverables prepared team passing client effectively applies methodology enforces project standards analyzed project profitability utilization provided detailed direction designers assisted education development designers set high standard graphic designers minimize exposure risk project visualization packaging modeling texturing lighting animations web development graphic design company website chaired products best selling brands companies dunkin donuts sony american eagle bulova true burt bees loreal gatorade herbalife hitachi dior yankee candle nicki minaj bentley company name city state graphic designer designed printed online interactive sales marketing collateral created visuals appeal leaders big data high tech world company name city state creative director interacted modelers developcreative concepts executions assigned products possessed solid understanding scienceand market dynamics assigned products worked closely account executives schedule monitor projects provided accurate time cost estimates tactic adapted develop new techniques supervision obtaining correct colors systems supervision packaging designers engineers advised client technical visual recommendations issues helped facilitate input creative meetings assisted making presentations client responsibilities staff development provided detailed direction designers assisted education development designers set high standard graphic designers education wsss college suwalki city state poland master arts computer graphics computer graphics wsss college suwalki city state poland bachelor arts computer graphics computer graphics skills modeling ds max adobe adobe effects adobe photoshop automotive cms sc client cvs direction dreamweaver flash graphic html http adobe illustrator image lighting mac market maya mechanical meetings microsoft office powerpoint windows platform modeling optimization packaging painting camera presentations rendering selling softimage solidworks staff development supervision web development graphic design website
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sales consultant interior designer professional summary results oriented sales professional eager join reputable organization hardworking consultant gifted turning prospects clients delivering exceptional presentations engaging personable expertise managing key milestones delivering exemplary customer service highly enthusiastic ability absorb information rapidly make correct response skills persuasive communication prospect qualification retention strategies exceptional customer service sales work history sales consultant interior designer company name city state assisted clients budget considerations made recommendations furniture custom made leather sofas accessories items developed space planning concepts color palette selections leather presentations used consultative sales approach understand customer needs recommend relevant offerings created detailed sales presentations communicate product features market data assisted walk traffic identifying financial needs goals provide customized solutions collaborated vendors align style consistency marketing materials promoted customer satisfaction byunderstanding needs increased sales designer sales consultant company name city state worked sales team collaboratively reach targets consistently meeting exceeding personal quotas demonstrated products show potential customers benefits advantages encourage purchases established new customers developed space planning concepts color palette selections presentations created professional presentations using la z boy software creatively communicate design intent direction answered product questions date knowledge sales store promotions interior decorator self employed company name city state advised clients styles layouts budgets overall designs furnished designed residential properties consulted clients determine decorating needs preferences maintained knowledge constantly changing interior design trends products assistant vp pr investors company name city state attracted increased new members organizational targeting marketing campaigns specific audiences participated trade shows america canada recruit retain prospects seasonal job custom made furniture salesperson designer company name city state high end interior design firm specializing french provence custom homes los angeles area orange county education bachelor science accounting finance moscow finance university city interior decorator interior design interior decorators institute city personal trainer nutritionist athletic training nutrition nasm city skills persuasive communication prospect qualification retention strategies exceptional customer service sales work history sales consultant interior designer company name city state assisted clients budget considerations made recommendations furniture custom made leather sofas accessories items developed space planning concepts color palette selections leather presentations used consultative sales approach understand customer needs recommend relevant offerings created detailed sales presentations communicate product features market data assisted walk traffic identifying financial needs goals provide customized solutions collaborated vendors align style consistency marketing materials promoted customer satisfaction byunderstanding needs increased sales designer sales consultant company name city state worked sales team collaboratively reach targets consistently meeting exceeding personal quotas demonstrated products show potential customers benefits advantages encourage purchases established new customers developed space planning concepts color palette selections presentations created professional presentations using la z boy software creatively communicate design intent direction answered product questions date knowledge sales store promotions interior decorator self employed company name city state advised clients styles layouts budgets overall designs furnished designed residential properties consulted clients determine decorating needs preferences maintained knowledge constantly changing interior design trends products assistant vp pr investors company name city state attracted increased new members organizational targeting marketing campaigns specific audiences participated trade shows america canada recruit retain prospects seasonal job custom made furniture salesperson designer company name city state high end interior design firm specializing french provence custom homes los angeles area orange countysales consultant interior designer professional summary results oriented sales professional eager join reputable organization hardworking consultant gifted turning prospects clients delivering exceptional presentations engaging personable expertise managing key milestones delivering exemplary customer service highly enthusiastic ability absorb information rapidly make correct response skills persuasive communication prospect qualification retention strategies exceptional customer service sales work history sales consultant interior designer company name city state assisted clients budget considerations made recommendations furniture custom made leather sofas accessories items developed space planning concepts color palette selections leather presentations used consultative sales approach understand customer needs recommend relevant offerings created detailed sales presentations communicate product features market data assisted walk traffic identifying financial needs goals provide customized solutions collaborated vendors align style consistency marketing materials promoted customer satisfaction byunderstanding needs increased sales designer sales consultant company name city state worked sales team collaboratively reach targets consistently meeting exceeding personal quotas demonstrated products show potential customers benefits advantages encourage purchases established new customers developed space planning concepts color palette selections presentations created professional presentations using la z boy software creatively communicate design intent direction answered product questions date knowledge sales store promotions interior decorator self employed company name city state advised clients styles layouts budgets overall designs furnished designed residential properties consulted clients determine decorating needs preferences maintained knowledge constantly changing interior design trends products assistant vp pr investors company name city state attracted increased new members organizational targeting marketing campaigns specific audiences participated trade shows america canada recruit retain prospects seasonal job custom made furniture salesperson designer company name city state high end interior design firm specializing french provence custom homes los angeles area orange county education bachelor science accounting finance moscow finance university city interior decorator interior design interior decorators institute city personal trainer nutritionist athletic training nutrition nasm city skills persuasive communication prospect qualification retention strategies exceptional customer service sales work history sales consultant interior designer company name city state assisted clients budget considerations made recommendations furniture custom made leather sofas accessories items developed space planning concepts color palette selections leather presentations used consultative sales approach understand customer needs recommend relevant offerings created detailed sales presentations communicate product features market data assisted walk traffic identifying financial needs goals provide customized solutions collaborated vendors align style consistency marketing materials promoted customer satisfaction byunderstanding needs increased sales designer sales consultant company name city state worked sales team collaboratively reach targets consistently meeting exceeding personal quotas demonstrated products show potential customers benefits advantages encourage purchases established new customers developed space planning concepts color palette selections presentations created professional presentations using la z boy software creatively communicate design intent direction answered product questions date knowledge sales store promotions interior decorator self employed company name city state advised clients styles layouts budgets overall designs furnished designed residential properties consulted clients determine decorating needs preferences maintained knowledge constantly changing interior design trends products assistant vp pr investors company name city state attracted increased new members organizational targeting marketing campaigns specific audiences participated trade shows america canada recruit retain prospects seasonal job custom made furniture salesperson designer company name city state high end interior design firm specializing french provence custom homes los angeles area orange county
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engineering designer experience engineering designer current company name city state completed field notes plant telecommunication buried aerial using distance measuring instrument measuring wheel height stick ocalc stick ocalc photos rangefinder equipment created plant land base layouts design fiber projects field notes construction drawings cad software created make ready pole blocks conformed national electrical safety code standards worked remotely bstcad microstation autocad collaborated engineers project managers regarding design parameters client projects company name city state played key role designing fiber projects connect america fund deployment caf resulted meeting deadlines quality created field notes utilizing field equipment created detailed construction drawings using microstation prepared plans layouts equipment replacements new system arrangements showing detailed space allocation windstream easements company name city state traveled subject matter experts plant engineering trained knowledgeable fielder coordinated logistics field work different city maintain scheduled deadlines customer assisted outside plant engineers field obtain measurements utilizing field equipment create field notes drafters assisted outside plant engineer fttt rt cell sites rehabbed copper windstream utilizing rus engineering methods procedures codes southeast area kept field notes organized work order packets scanned distributed drafters followed progress completion drafters provide estimated completion dates upper management politely assisted project manager clients person telephone completed detailed construction drawings consisting land base utilizing existing conduit hand holes manholes buried aerial designs microstation depending client software needs merchant account representative company name approached prospective clients cold calling emails meet sales targets used targeted questioning strategies discover insight prospect needs requirements contacted customers soon issues arose immediately find resolution problem escalated presented new additional products services new existing customers collaborated team define business requirements organizational processes achieve productivity standards adhere accuracy standards keyed customer details including contact information payment data system carefully observing corporate procedures related confidentiality negotiated contracts handled paperwork invoices orders operated high integrity built trust earned sustained credibility internal external clientele ensured customer service merchant account holder satisfaction worked build client portfolio maximize monthly residuals bonuses work history osp engineering designer current company name city state completed field notes plant telecommunication buried aerial using distance measuring instrument measuring wheel height stick ocalc stick ocalc photos rangefinder equipment created plant land base layouts design fiber projects field notes construction drawings cad software created make ready pole blocks conformed national electrical safety code standards worked remotely bstcad microstation autocad collaborated engineers project managers regarding design parameters client projects company name city state played key role designing fiber projects connect america fund deployment caf resulted meeting deadlines quality created field notes utilizing field equipment created detailed construction drawings using microstation prepared plans layouts equipment replacements new system arrangements showing detailed space allocation windstream easements company name city state traveled subject matter experts plant engineering trained knowledgeable fielder coordinated logistics field work different city maintain scheduled deadlines customer assisted outside plant engineers field obtain measurements utilizing field equipment create field notes drafters assisted outside plant engineer fttt rt cell sites rehabbed copper windstream utilizing rus engineering methods procedures codes southeast area kept field notes organized work order packets scanned distributed drafters followed progress completion drafters provide estimated completion dates upper management politely assisted project manager clients person telephone completed detailed construction drawings consisting land base utilizing existing conduit hand holes manholes buried aerial designs microstation depending client software needs merchant account representative company name approached prospective clients cold calling emails meet sales targets used targeted questioning strategies discover insight prospect needs requirements contacted customers soon issues arose immediately find resolution problem escalated presented new additional products services new existing customers collaborated team define business requirements organizational processes achieve productivity standards adhere accuracy standards keyed customer details including contact information payment data system carefully observing corporate procedures related confidentiality negotiated contracts handled paperwork invoices orders operated high integrity built trust earned sustained credibility internal external clientele ensured customer service merchant account holder satisfaction worked build client portfolio maximize monthly residuals bonuses education high school diploma continental academy city state summary motivated reliable well organized background telecom plant years experience field work drafting sales accounts managing looking position combine knowledge sales account manager telecom highlights creative analytical person persuasive negotiator energetic driven positive outlook decision making ability excellent work ethic highly organized efficient adaptive learner service oriented collaborator excellent planner coordinator adherence high customer service standards customer service specialist customer service award excellent ability sale excellent memory sales accounts management cold calling telecom drafting telecommunications field measuring equipment autocad progress cad quality cold calling safety contracts sales clientele telecom client telecommunication clients telecommunications customer service telephone customer service specialist decision making designing drafting engineer logistics notes memory outlook microstation negotiator organizational persuasive processes skillsautocad cad cold calling contracts clientele client clients customer service customer service specialist decision making designing drafting engineer logistics notes memory outlook microstation negotiator organizational persuasive processes progress quality safety sales telecom telecommunication telecommunications telephoneengineering designer experience engineering designer current company name city state completed field notes plant telecommunication buried aerial using distance measuring instrument measuring wheel height stick ocalc stick ocalc photos rangefinder equipment created plant land base layouts design fiber projects field notes construction drawings cad software created make ready pole blocks conformed national electrical safety code standards worked remotely bstcad microstation autocad collaborated engineers project managers regarding design parameters client projects company name city state played key role designing fiber projects connect america fund deployment caf resulted meeting deadlines quality created field notes utilizing field equipment created detailed construction drawings using microstation prepared plans layouts equipment replacements new system arrangements showing detailed space allocation windstream easements company name city state traveled subject matter experts plant engineering trained knowledgeable fielder coordinated logistics field work different city maintain scheduled deadlines customer assisted outside plant engineers field obtain measurements utilizing field equipment create field notes drafters assisted outside plant engineer fttt rt cell sites rehabbed copper windstream utilizing rus engineering methods procedures codes southeast area kept field notes organized work order packets scanned distributed drafters followed progress completion drafters provide estimated completion dates upper management politely assisted project manager clients person telephone completed detailed construction drawings consisting land base utilizing existing conduit hand holes manholes buried aerial designs microstation depending client software needs merchant account representative company name approached prospective clients cold calling emails meet sales targets used targeted questioning strategies discover insight prospect needs requirements contacted customers soon issues arose immediately find resolution problem escalated presented new additional products services new existing customers collaborated team define business requirements organizational processes achieve productivity standards adhere accuracy standards keyed customer details including contact information payment data system carefully observing corporate procedures related confidentiality negotiated contracts handled paperwork invoices orders operated high integrity built trust earned sustained credibility internal external clientele ensured customer service merchant account holder satisfaction worked build client portfolio maximize monthly residuals bonuses work history osp engineering designer current company name city state completed field notes plant telecommunication buried aerial using distance measuring instrument measuring wheel height stick ocalc stick ocalc photos rangefinder equipment created plant land base layouts design fiber projects field notes construction drawings cad software created make ready pole blocks conformed national electrical safety code standards worked remotely bstcad microstation autocad collaborated engineers project managers regarding design parameters client projects company name city state played key role designing fiber projects connect america fund deployment caf resulted meeting deadlines quality created field notes utilizing field equipment created detailed construction drawings using microstation prepared plans layouts equipment replacements new system arrangements showing detailed space allocation windstream easements company name city state traveled subject matter experts plant engineering trained knowledgeable fielder coordinated logistics field work different city maintain scheduled deadlines customer assisted outside plant engineers field obtain measurements utilizing field equipment create field notes drafters assisted outside plant engineer fttt rt cell sites rehabbed copper windstream utilizing rus engineering methods procedures codes southeast area kept field notes organized work order packets scanned distributed drafters followed progress completion drafters provide estimated completion dates upper management politely assisted project manager clients person telephone completed detailed construction drawings consisting land base utilizing existing conduit hand holes manholes buried aerial designs microstation depending client software needs merchant account representative company name approached prospective clients cold calling emails meet sales targets used targeted questioning strategies discover insight prospect needs requirements contacted customers soon issues arose immediately find resolution problem escalated presented new additional products services new existing customers collaborated team define business requirements organizational processes achieve productivity standards adhere accuracy standards keyed customer details including contact information payment data system carefully observing corporate procedures related confidentiality negotiated contracts handled paperwork invoices orders operated high integrity built trust earned sustained credibility internal external clientele ensured customer service merchant account holder satisfaction worked build client portfolio maximize monthly residuals bonuses education high school diploma continental academy city state summary motivated reliable well organized background telecom plant years experience field work drafting sales accounts managing looking position combine knowledge sales account manager telecom highlights creative analytical person persuasive negotiator energetic driven positive outlook decision making ability excellent work ethic highly organized efficient adaptive learner service oriented collaborator excellent planner coordinator adherence high customer service standards customer service specialist customer service award excellent ability sale excellent memory sales accounts management cold calling telecom drafting telecommunications field measuring equipment autocad progress cad quality cold calling safety contracts sales clientele telecom client telecommunication clients telecommunications customer service telephone customer service specialist decision making designing drafting engineer logistics notes memory outlook microstation negotiator organizational persuasive processes skillsautocad cad cold calling contracts clientele client clients customer service customer service specialist decision making designing drafting engineer logistics notes memory outlook microstation negotiator organizational persuasive processes progress quality safety sales telecom telecommunication telecommunications telephone
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senior digital designer experience current senior digital designer company name city state provided designs creative direction custom content best buy digital weekly ad worked leader following brand standards best practices exploring new designs designed vendor paid premium ad space special promotions led weekly client meetings review assess content plans weekly ad built edited wireframes lay product promotional messaging video content best user experience directed product photo shoots set talent models designed covers internal pages best buy weekly newspaper ad buyer guides directly managed reviewed work mentored production artists worked closely internal project managers qc team ensure deadlines met final product launched functioning properly collaborated front end developers new animations designs site functionality served backup front end developer working basic html css code mac operator prepress plating specialist company name city state edited optimized client provided digital art files produce high quality digital lithographic flexographic print materials worked csrs prepared customer pressroom proofs ensure accuracy image quality color text layout operated maintained multiple plating machines software calibrations prepare plates range different sized lithographic presses substrates verified plates pressroom proofs quality accuracy sending press production artist graphic designer company name city state partnered best buy marketing team design refine produce store signage weekly flyers traditional digital billboards quick turn promotional materials produced print ready art store grand openings special promotion flyers coupons designed icons representing brand promises used retail stores created concepts cover interior pages monthly buyer guide catalog provided design production assistance presentation materials needed freelance production artist company name city state designed created customized products using variety resources media meet customer specifications timelines prepared digital art files including reviewing text checking image quality fonts crop marks ensure print integrity projects using large format flatbed roll fed printers managed e mail accounts ftp site incoming orders downloaded artwork wrote job tickets communicated directly customers regarding file issues project specifications created programmed executed dielines digital cutter router using variety software ensure precise cutting finished product provided graphic design services customers need artwork production artist company name city state effectively managed multiple projects timelines temporary permanent store pos signage built final print ready files alignment best buy brand strategy collaborated art directors project managers event special promotion signage ensured vendor provided artwork fit current templates brand standards style guides reviewing adjusting necessary maintaining integrity vendor images preflighted files proper resolution layout specifications created hi res pdfs according current standards send print vendor packaged sent files international print vendor translation approval provided direction necessary comply international corporate standards built design mock ups presentation boards needed digital prepress operator company name city state managed time workflows preflight process digital files direct plate direct screen digital presses maintainproductivity quality worked cross functionally production artists designers job planners outside vendors troubleshoot prepare artwork production ensure high quality store signage performed color calibration adjustment large format digital press ensuring accurate reproduction best buy brand colors pantone process provided prepress production support house press operators designers external vendors software expertise adobe creative suite cc microsoft office suite quarkxpress professional extensis suitcase sharepoint linotype font explorer education bachelor fine art university wisconsin city skills adobe creative suite photo ad art backup brand strategy calibration catalog color content creative direction css client direction e mail ftp graphic design basic html image explorer marketing materials meetings messaging microsoft office suite sharepoint newspaper developer pos prepress press printers promotion promotional materials quality quarkxpress quick retail router translation troubleshoot videosenior digital designer experience current senior digital designer company name city state provided designs creative direction custom content best buy digital weekly ad worked leader following brand standards best practices exploring new designs designed vendor paid premium ad space special promotions led weekly client meetings review assess content plans weekly ad built edited wireframes lay product promotional messaging video content best user experience directed product photo shoots set talent models designed covers internal pages best buy weekly newspaper ad buyer guides directly managed reviewed work mentored production artists worked closely internal project managers qc team ensure deadlines met final product launched functioning properly collaborated front end developers new animations designs site functionality served backup front end developer working basic html css code mac operator prepress plating specialist company name city state edited optimized client provided digital art files produce high quality digital lithographic flexographic print materials worked csrs prepared customer pressroom proofs ensure accuracy image quality color text layout operated maintained multiple plating machines software calibrations prepare plates range different sized lithographic presses substrates verified plates pressroom proofs quality accuracy sending press production artist graphic designer company name city state partnered best buy marketing team design refine produce store signage weekly flyers traditional digital billboards quick turn promotional materials produced print ready art store grand openings special promotion flyers coupons designed icons representing brand promises used retail stores created concepts cover interior pages monthly buyer guide catalog provided design production assistance presentation materials needed freelance production artist company name city state designed created customized products using variety resources media meet customer specifications timelines prepared digital art files including reviewing text checking image quality fonts crop marks ensure print integrity projects using large format flatbed roll fed printers managed e mail accounts ftp site incoming orders downloaded artwork wrote job tickets communicated directly customers regarding file issues project specifications created programmed executed dielines digital cutter router using variety software ensure precise cutting finished product provided graphic design services customers need artwork production artist company name city state effectively managed multiple projects timelines temporary permanent store pos signage built final print ready files alignment best buy brand strategy collaborated art directors project managers event special promotion signage ensured vendor provided artwork fit current templates brand standards style guides reviewing adjusting necessary maintaining integrity vendor images preflighted files proper resolution layout specifications created hi res pdfs according current standards send print vendor packaged sent files international print vendor translation approval provided direction necessary comply international corporate standards built design mock ups presentation boards needed digital prepress operator company name city state managed time workflows preflight process digital files direct plate direct screen digital presses maintainproductivity quality worked cross functionally production artists designers job planners outside vendors troubleshoot prepare artwork production ensure high quality store signage performed color calibration adjustment large format digital press ensuring accurate reproduction best buy brand colors pantone process provided prepress production support house press operators designers external vendors software expertise adobe creative suite cc microsoft office suite quarkxpress professional extensis suitcase sharepoint linotype font explorer education bachelor fine art university wisconsin city skills adobe creative suite photo ad art backup brand strategy calibration catalog color content creative direction css client direction e mail ftp graphic design basic html image explorer marketing materials meetings messaging microsoft office suite sharepoint newspaper developer pos prepress press printers promotion promotional materials quality quarkxpress quick retail router translation troubleshoot video
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fine jewelry cad designer summary two years experience fine jewelry cad designer seven years experience illustrator jewelry designer founder lead designer z liu design highlights z liu design certified advanced matrix splines programs proficient technical drawing illustrator sketching advanced matrix cad cam proficient adobe creative suite microsoft office applications impeccable attention detail organized bachelor fine arts audio visual editing accomplishments featured interview papercity magazine dec spotlighting z liu designs fine jewelry line carried stanley korshak dallas http www papercitymag com experience may september company name city state fine jewelry cad designer create original complex cad designs stock neiman marcus february company name city state fine jewelry cad designer design custom made fine jewelry cad using matrix create photo realistic cad renders customer approval satisfy customer needs increase sales operate solid scape daily print march august company name city state fine jewelry cad designer design classic fine jewelry cad using matrix making sure designs manufactured produce water tight stl files ready print october may company name city state jewelry image retoucher mac environment make realistic presentations fashion retail focused catalogs e commerce high paced studio environment october company name city state jewelry designer developed new original designs interfaced factory production specializing designing fine bridal diamond jewelry jcpenny zale macys etc february august company name city state founder jewelry designer retoucher created original k fine jewelry carried stanley korshak ms leah adler ms sue spielberg ordered k semi precious original design earrings saw ad new yorker magazine education march academy gemvision city state certificate advanced matrix splines gia city state matrix comprehensive cad cam certificate gia colored stone essential certificate september university arts london city england high end photography retouching certificate may brookhaven college city state fine arts drawing jewelry technology associate arts fine arts drawing jewelry technology june navy education university city china bachelor fine arts audio visual editing professional affiliations gia alumni association present languages fluent multiple languages english chinese written verbal skills adobe creative suite photo ad arts attention detail cad cam catalogs designing e commerce english fashion drawing illustrator mac microsoft office applications photography presentations retail sales sketching writtenfine jewelry cad designer summary two years experience fine jewelry cad designer seven years experience illustrator jewelry designer founder lead designer z liu design highlights z liu design certified advanced matrix splines programs proficient technical drawing illustrator sketching advanced matrix cad cam proficient adobe creative suite microsoft office applications impeccable attention detail organized bachelor fine arts audio visual editing accomplishments featured interview papercity magazine dec spotlighting z liu designs fine jewelry line carried stanley korshak dallas http www papercitymag com experience may september company name city state fine jewelry cad designer create original complex cad designs stock neiman marcus february company name city state fine jewelry cad designer design custom made fine jewelry cad using matrix create photo realistic cad renders customer approval satisfy customer needs increase sales operate solid scape daily print march august company name city state fine jewelry cad designer design classic fine jewelry cad using matrix making sure designs manufactured produce water tight stl files ready print october may company name city state jewelry image retoucher mac environment make realistic presentations fashion retail focused catalogs e commerce high paced studio environment october company name city state jewelry designer developed new original designs interfaced factory production specializing designing fine bridal diamond jewelry jcpenny zale macys etc february august company name city state founder jewelry designer retoucher created original k fine jewelry carried stanley korshak ms leah adler ms sue spielberg ordered k semi precious original design earrings saw ad new yorker magazine education march academy gemvision city state certificate advanced matrix splines gia city state matrix comprehensive cad cam certificate gia colored stone essential certificate september university arts london city england high end photography retouching certificate may brookhaven college city state fine arts drawing jewelry technology associate arts fine arts drawing jewelry technology june navy education university city china bachelor fine arts audio visual editing professional affiliations gia alumni association present languages fluent multiple languages english chinese written verbal skills adobe creative suite photo ad arts attention detail cad cam catalogs designing e commerce english fashion drawing illustrator mac microsoft office applications photography presentations retail sales sketching written
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lead instructional designer summary instructional system designer distinguished successful experience facets training professional development design implementation high energy team member dedicated providing holistic cost effective training extensive background administration training development instruction highlights microsoft office word excel outlook power point secret clearance job analysis experience lead instructional designer company name city state completed poam job analysis critical training task analysis course master schedules course outline document required resources list seven u navy courses developed excel program reduce production editing time deliverable documents reduced time needed months fostered relationship contract program manager end customer listening wants needs offering options achieve goals taught two classes effective welding techniques norfolk naval shipyard wrote diesel engine maintenance course powerpoint presentations physical training aids wall displays hands practice evaluation sheets designed course incorporate modeling engines reduce training cost increase individual training repetitions senior training manager company name city state identified students learning barriers test analysis observation implemented modified additional training plans pass rate coordinated program management office upgrading seven obsolete training devices fielding new equipment system divestment training program utilized feedback integration new technical manuals multiple training programs identified significant issues immediately rectified conducted evaluations instructors ability impart knowledge students recognized college accreditation team management instructor student testing records resulted new standards records management spearheaded redesign kiowa helicopter initial individual training saved annual training costs reducing course length four weeks hand picked update army j professional development map less days providing soldiers means track career progression determined consolidating training programs program would reduce new course length weeks saving annual training costs recommended removal computer based training due redundancy inability engage current generation soldiers operations manager company name city state wrote operating procedures used time sensitive situations successfully used four helicopter recovery convoy operations afghanistan developed annual training plans person unit based unit certified combat ready day national training center evaluation period conducted budget analysis individual training requirements different specialties person unit month training window presented current future operational status plans managers two levels supervisor using ms word excel power point slides bi weekly basis assisted unit driving trainer mine resistant armored protection vehicle certification program qualified transportation company drivers day period utilized battle tracking systems organization control center provided executives managers date operating picture personnel maintenance manager company name city state coordinated management scheduling training conduct helicopter ranges parachuting operations subordinates trained six subordinates electrical mechanical systems enabling obtain full mission qualified status normal time prioritized maintenance helicopter armament personal weapons systems readiness rate synchronized assignments subordinates support national missions overseas operations training exercises ensuring mission accomplishment maintenance supervisor company name city state created spreadsheets tracking weapon assignments utilization location parts usage conducted research development testing new modified aviation armament equipment reducing mechanical malfunctions developed night vision device training certification course person company qualified people days trained persons maintenance safety security procedures non standard machine gun air ground air air missile systems education bachelor science professional aeronautics embry riddle aeronautical university city state professional aeronautics certifications training education developers middle managers course army basic instructor course army instructor evaluator course skills modeling army basic budget analysis bi drivers driving editing instructor job analysis listening mechanical excel microsoft office office outlook power point powerpoint presentations window word ms word weapons navy naval program management research safety scheduling spreadsheets supervisor task analysis technical manuals trainer training programs transportation upgrading visionlead instructional designer summary instructional system designer distinguished successful experience facets training professional development design implementation high energy team member dedicated providing holistic cost effective training extensive background administration training development instruction highlights microsoft office word excel outlook power point secret clearance job analysis experience lead instructional designer company name city state completed poam job analysis critical training task analysis course master schedules course outline document required resources list seven u navy courses developed excel program reduce production editing time deliverable documents reduced time needed months fostered relationship contract program manager end customer listening wants needs offering options achieve goals taught two classes effective welding techniques norfolk naval shipyard wrote diesel engine maintenance course powerpoint presentations physical training aids wall displays hands practice evaluation sheets designed course incorporate modeling engines reduce training cost increase individual training repetitions senior training manager company name city state identified students learning barriers test analysis observation implemented modified additional training plans pass rate coordinated program management office upgrading seven obsolete training devices fielding new equipment system divestment training program utilized feedback integration new technical manuals multiple training programs identified significant issues immediately rectified conducted evaluations instructors ability impart knowledge students recognized college accreditation team management instructor student testing records resulted new standards records management spearheaded redesign kiowa helicopter initial individual training saved annual training costs reducing course length four weeks hand picked update army j professional development map less days providing soldiers means track career progression determined consolidating training programs program would reduce new course length weeks saving annual training costs recommended removal computer based training due redundancy inability engage current generation soldiers operations manager company name city state wrote operating procedures used time sensitive situations successfully used four helicopter recovery convoy operations afghanistan developed annual training plans person unit based unit certified combat ready day national training center evaluation period conducted budget analysis individual training requirements different specialties person unit month training window presented current future operational status plans managers two levels supervisor using ms word excel power point slides bi weekly basis assisted unit driving trainer mine resistant armored protection vehicle certification program qualified transportation company drivers day period utilized battle tracking systems organization control center provided executives managers date operating picture personnel maintenance manager company name city state coordinated management scheduling training conduct helicopter ranges parachuting operations subordinates trained six subordinates electrical mechanical systems enabling obtain full mission qualified status normal time prioritized maintenance helicopter armament personal weapons systems readiness rate synchronized assignments subordinates support national missions overseas operations training exercises ensuring mission accomplishment maintenance supervisor company name city state created spreadsheets tracking weapon assignments utilization location parts usage conducted research development testing new modified aviation armament equipment reducing mechanical malfunctions developed night vision device training certification course person company qualified people days trained persons maintenance safety security procedures non standard machine gun air ground air air missile systems education bachelor science professional aeronautics embry riddle aeronautical university city state professional aeronautics certifications training education developers middle managers course army basic instructor course army instructor evaluator course skills modeling army basic budget analysis bi drivers driving editing instructor job analysis listening mechanical excel microsoft office office outlook power point powerpoint presentations window word ms word weapons navy naval program management research safety scheduling spreadsheets supervisor task analysis technical manuals trainer training programs transportation upgrading vision
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information technology summary dedicated information assurance professional well versed analyzing mitigating risk finding cost effective solutions excels boosting performance productivity establishing realistic goals enforcing deadlines professional years enterprise design engineering methodology skills enterprise platforms knowledge product lifecycle management plm project tracking hardware software upgrade planning product requirements documentation directed ms visio decisive collaborative domain active directory layout data storage engineering information assurance risk management framework rmf active directory design deployment workstation build deployment systems accreditation packages red hat enterprise linux installation hardening network design troubleshooting high performance computing experience company name city state information technology current hired manage accreditation efforts major department modernization project involving accreditation packages leading successful authorization operate decisions responsibilities increased include departmental accreditation efforts leading successful atos working new accreditation including authorization existing project succeeded writing implementing vulnerability management existing accredited systems success accreditation hinged coordination oni enterprise critical design decisions help program integrate smoothly enterprise thru many meetings analyzing enterprise business model understand best fit program different projects required careful management specific stig compliance hardening different configurations services required specific domain integrated analyzed complex computer systems assess vulnerability risk supervised external computer consultants vendors managed application patches data backup security changes network configuration company name city state systems engineer hired initiate processing strategies fulfilling department analyst requirements requirements fulfilled thru dentifying product problems strengths collected data customer experience review enterprise compliance transition new technology supporting new processing needs thru processing power next challenge came storage requirements better performance controlled uses careful study local infrastructure design local storage shelf solutions adopted grow local storage tb using solution department saved million dollars purchasing maintenance costs compared alternative next came requirements improve processing future big data formats fulfilled red linux high compute cluster designed purchased accredited operation enterprise improvement big data analytical processing reduced time hours minutes well allow robust data thru higher selections sensors frequencies range allowed thru traditional process company name city state senior systems analyst hired improve corporate client communications processing requirements resulted design build deployment enterprise network solutions one solution resulted expanding capabilities supporting washington navy yard norfolk virginia hawaii support facilities fulfilled requirements detecting crucial network software hardware weaknesses developing preventive strategies solutions avoiding interruptions increasing system security thru documenting system layouts wiring diagrams addressing schema understand layouts make informed solutions upper management education training associate science electronic engineering florence darlington technical school city state electronic engineering dean list high gpa class president second year skills active directory hardware engineering information technology red enterprise linux servers ms windows servers ms windows desktop network design troubleshooting architectural diagrams accreditation boundarys risk management enterprise strategies vendor relations desktop publishing software photoshop illustrator html team workcollaborationinformation technology summary dedicated information assurance professional well versed analyzing mitigating risk finding cost effective solutions excels boosting performance productivity establishing realistic goals enforcing deadlines professional years enterprise design engineering methodology skills enterprise platforms knowledge product lifecycle management plm project tracking hardware software upgrade planning product requirements documentation directed ms visio decisive collaborative domain active directory layout data storage engineering information assurance risk management framework rmf active directory design deployment workstation build deployment systems accreditation packages red hat enterprise linux installation hardening network design troubleshooting high performance computing experience company name city state information technology current hired manage accreditation efforts major department modernization project involving accreditation packages leading successful authorization operate decisions responsibilities increased include departmental accreditation efforts leading successful atos working new accreditation including authorization existing project succeeded writing implementing vulnerability management existing accredited systems success accreditation hinged coordination oni enterprise critical design decisions help program integrate smoothly enterprise thru many meetings analyzing enterprise business model understand best fit program different projects required careful management specific stig compliance hardening different configurations services required specific domain integrated analyzed complex computer systems assess vulnerability risk supervised external computer consultants vendors managed application patches data backup security changes network configuration company name city state systems engineer hired initiate processing strategies fulfilling department analyst requirements requirements fulfilled thru dentifying product problems strengths collected data customer experience review enterprise compliance transition new technology supporting new processing needs thru processing power next challenge came storage requirements better performance controlled uses careful study local infrastructure design local storage shelf solutions adopted grow local storage tb using solution department saved million dollars purchasing maintenance costs compared alternative next came requirements improve processing future big data formats fulfilled red linux high compute cluster designed purchased accredited operation enterprise improvement big data analytical processing reduced time hours minutes well allow robust data thru higher selections sensors frequencies range allowed thru traditional process company name city state senior systems analyst hired improve corporate client communications processing requirements resulted design build deployment enterprise network solutions one solution resulted expanding capabilities supporting washington navy yard norfolk virginia hawaii support facilities fulfilled requirements detecting crucial network software hardware weaknesses developing preventive strategies solutions avoiding interruptions increasing system security thru documenting system layouts wiring diagrams addressing schema understand layouts make informed solutions upper management education training associate science electronic engineering florence darlington technical school city state electronic engineering dean list high gpa class president second year skills active directory hardware engineering information technology red enterprise linux servers ms windows servers ms windows desktop network design troubleshooting architectural diagrams accreditation boundarys risk management enterprise strategies vendor relations desktop publishing software photoshop illustrator html team workcollaboration
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information technology specialist gs experience current information technology specialist gs company name city state information technology specialist supervison project management circuit management licensed electrician alarm management alarm technician training supply quality assurance kevin l trostle dsn comm manage assigned communications environment privileged access network level wing geographically separated units gsu tenants plan coordinate install continuously analyze system design hardware software develop recommend install solutions upgrades ensure availability integrity efficiency reliability components assigned system ensure performed work captured remedy ticketing system manage telecommunications nipr networks wing gsu tenant units continually plan install analyze new hardware software processes ensure networks reliable efficient serve focal point ensuring functionality operability assigned data systems functions voice wireless systems support mission requirements optimize analyze manage direct installation new hardware software introduced environment ensure compatibility existing architecture reliability functionality relation organization business requirements oversee initiate corrective preventative measures rectify immediate problems prevent future occurrences cfp troubleshoot diagnose system failures isolate source problems provide customer technical assistance support users provide management information necessary address difficult complex problems review purchase requests sow ensuring documentation sufficient justify enhancements keep systems current work cfp customers resolve integration configuration related issues ensure upgrades base infrastructure identified assist customers developing submitting recommendations equipment funds assist personnel planning developing new additional infrastructure architecture capabilities coordinate efforts system customers support personnel commercial vendors identify resolve system anomalies conduct feasibility studies identify analyze system failures analyzes data determine trends exist forecast need future replacement modification system hardware software budget constraints dictate evaluates alternative means satisfying user requirements provides management technically feasible cost efficient approaches meet changing needs keep abreast changes technology assist management preparing future enhancements current cyber transport client systems workcenter supervisor company name city state kevin l trostle dsn comm manage cyber transport client systems work center personnel set adjust work priorities evaluate counsel subordinates document training personnel using computer based training system tba sustain operate systems effective troubleshooting repair pmi system performance testing analysis systems include network infrastructure equipment cabling voice systems video systems small computers printers maintain close working relationship communications focal point production requirements remedy tickets f ejection system technician company name city state ronald buckman comm troubleshot removed tested inspected repaired modified installed explosive non explosive components assemblies ejection systems performed preventative maintenance ninety different electronically fired explosive devices ensuring proper wiring termination foreign object damage monitor briefed wing commander monthly findings ran entire supply system ensuring parts supplies readily available hazardous materials monitor explosive inspector ensured proper grounding points present shop prevent electrostatic discharge explosive components section workgroup manager charge maintaining computers ensured needed software installed shop computer security monitor trained supervised personnel quality assurance assessor education trainingjun hs diploma general studies brockport high school city state general studies may bs degree electrical engineering university tn city state electrical engineering november usaf electronic principles june august usaf telephone systems apprentice course september december usaf aircrew egress systems apprentice course numerous certificates web based training lan fundamentals routers topologies cisco networking etc interests stationed south carolina performed three years volunteer electrical work habitat humanity work learned fundamentals wiring house electric cable telephone skills budget cabling cisco hardware client documentation electrician feasibility studies funds information technology inspector lan materials access network networking networks personnel telephone systems printers processes project management quality assurance routers system design technical assistance technician telecommunications troubleshoot troubleshooting upgrades wiring additional information awards superior performer nd quarter usaf achievement medal june humanitarian service medal january crs maintenance professional year airman quarter may airman month march airman month february information stationed south carolina performed three years volunteer electrical work habitat humanity work learned fundamentals wiring house electric cable telephoneinformation technology specialist gs experience current information technology specialist gs company name city state information technology specialist supervison project management circuit management licensed electrician alarm management alarm technician training supply quality assurance kevin l trostle dsn comm manage assigned communications environment privileged access network level wing geographically separated units gsu tenants plan coordinate install continuously analyze system design hardware software develop recommend install solutions upgrades ensure availability integrity efficiency reliability components assigned system ensure performed work captured remedy ticketing system manage telecommunications nipr networks wing gsu tenant units continually plan install analyze new hardware software processes ensure networks reliable efficient serve focal point ensuring functionality operability assigned data systems functions voice wireless systems support mission requirements optimize analyze manage direct installation new hardware software introduced environment ensure compatibility existing architecture reliability functionality relation organization business requirements oversee initiate corrective preventative measures rectify immediate problems prevent future occurrences cfp troubleshoot diagnose system failures isolate source problems provide customer technical assistance support users provide management information necessary address difficult complex problems review purchase requests sow ensuring documentation sufficient justify enhancements keep systems current work cfp customers resolve integration configuration related issues ensure upgrades base infrastructure identified assist customers developing submitting recommendations equipment funds assist personnel planning developing new additional infrastructure architecture capabilities coordinate efforts system customers support personnel commercial vendors identify resolve system anomalies conduct feasibility studies identify analyze system failures analyzes data determine trends exist forecast need future replacement modification system hardware software budget constraints dictate evaluates alternative means satisfying user requirements provides management technically feasible cost efficient approaches meet changing needs keep abreast changes technology assist management preparing future enhancements current cyber transport client systems workcenter supervisor company name city state kevin l trostle dsn comm manage cyber transport client systems work center personnel set adjust work priorities evaluate counsel subordinates document training personnel using computer based training system tba sustain operate systems effective troubleshooting repair pmi system performance testing analysis systems include network infrastructure equipment cabling voice systems video systems small computers printers maintain close working relationship communications focal point production requirements remedy tickets f ejection system technician company name city state ronald buckman comm troubleshot removed tested inspected repaired modified installed explosive non explosive components assemblies ejection systems performed preventative maintenance ninety different electronically fired explosive devices ensuring proper wiring termination foreign object damage monitor briefed wing commander monthly findings ran entire supply system ensuring parts supplies readily available hazardous materials monitor explosive inspector ensured proper grounding points present shop prevent electrostatic discharge explosive components section workgroup manager charge maintaining computers ensured needed software installed shop computer security monitor trained supervised personnel quality assurance assessor education trainingjun hs diploma general studies brockport high school city state general studies may bs degree electrical engineering university tn city state electrical engineering november usaf electronic principles june august usaf telephone systems apprentice course september december usaf aircrew egress systems apprentice course numerous certificates web based training lan fundamentals routers topologies cisco networking etc interests stationed south carolina performed three years volunteer electrical work habitat humanity work learned fundamentals wiring house electric cable telephone skills budget cabling cisco hardware client documentation electrician feasibility studies funds information technology inspector lan materials access network networking networks personnel telephone systems printers processes project management quality assurance routers system design technical assistance technician telecommunications troubleshoot troubleshooting upgrades wiring additional information awards superior performer nd quarter usaf achievement medal june humanitarian service medal january crs maintenance professional year airman quarter may airman month march airman month february information stationed south carolina performed three years volunteer electrical work habitat humanity work learned fundamentals wiring house electric cable telephone
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information technology supervisor summary seeking position information technology specialist years information technology experience u army including year supervisory experience trained personnel set equipment ensuring equipment properly connected functioning regularly troubleshoot install various equipment systems accountable maintenance inventory million worth communications equipment zero losses damages possess security microsoft certification secret security clearance highlights excellent communication techniques manufacturing systems integration multidisciplinary exposure design instruction creation project management complex problem solver advanced critical thinking sharepoint microsoft excel project visio accomplishments army achievement medal impacting communications network overall success key resolve yong san korea air force achievement medal supporting operation iraqi freedom performing outstanding senior controller certificate achievement outstanding support member tiger team windows migration good conduct medal exemplary behavior efficiency fidelity active federal military service experience information technology supervisor company name city state supervise personnel one time delegating tasks conducting performance evaluations providing corrective counseling necessary train personnel set proper use related equipment adhering policies procedures responsible inventory million worth network communications equipment tasked president united states act supervisor maintain signal communications fort bragg army base information technology technician company name city state maintained communications equipment order effectively relay confidential secret information utilized electronic test equipment troubleshoot malfunctioning communications equipment complete repairs necessary regularly set added computer systems communication network installing operation systems accessing stored programs utilizing ip addresses received training lan wan protocols radiology technologist company name city state routinely performed radiological examinations medical clinic competent experienced set adjustment medical devices equipment regularly provided customer assistance ensuring patients received timely accurate care accountable accurate documentation electronic database file system ensuring confidentiality maintained command post controller company name city state provided command control communications information support operations peacetime emergency disaster situations received relayed instructions records submitting manual automated data products disseminated time sensitive critical information senior leaders support agencies education certification windows microsoft fort bragg nc certification security comptia yong san korea distinguished graduate certificate information technology network communications course u army city state certificate network cisco routing field services branch city state associate science radiography northwest florida state college city state radiography certificate tech prep trumbull career technical center state diploma warren g harding city state skills army cisco counseling customer assistance database documentation information technology inventory ip lan windows network personnel policies protocols repairs routing san supervisor test equipment troubleshoot waninformation technology supervisor summary seeking position information technology specialist years information technology experience u army including year supervisory experience trained personnel set equipment ensuring equipment properly connected functioning regularly troubleshoot install various equipment systems accountable maintenance inventory million worth communications equipment zero losses damages possess security microsoft certification secret security clearance highlights excellent communication techniques manufacturing systems integration multidisciplinary exposure design instruction creation project management complex problem solver advanced critical thinking sharepoint microsoft excel project visio accomplishments army achievement medal impacting communications network overall success key resolve yong san korea air force achievement medal supporting operation iraqi freedom performing outstanding senior controller certificate achievement outstanding support member tiger team windows migration good conduct medal exemplary behavior efficiency fidelity active federal military service experience information technology supervisor company name city state supervise personnel one time delegating tasks conducting performance evaluations providing corrective counseling necessary train personnel set proper use related equipment adhering policies procedures responsible inventory million worth network communications equipment tasked president united states act supervisor maintain signal communications fort bragg army base information technology technician company name city state maintained communications equipment order effectively relay confidential secret information utilized electronic test equipment troubleshoot malfunctioning communications equipment complete repairs necessary regularly set added computer systems communication network installing operation systems accessing stored programs utilizing ip addresses received training lan wan protocols radiology technologist company name city state routinely performed radiological examinations medical clinic competent experienced set adjustment medical devices equipment regularly provided customer assistance ensuring patients received timely accurate care accountable accurate documentation electronic database file system ensuring confidentiality maintained command post controller company name city state provided command control communications information support operations peacetime emergency disaster situations received relayed instructions records submitting manual automated data products disseminated time sensitive critical information senior leaders support agencies education certification windows microsoft fort bragg nc certification security comptia yong san korea distinguished graduate certificate information technology network communications course u army city state certificate network cisco routing field services branch city state associate science radiography northwest florida state college city state radiography certificate tech prep trumbull career technical center state diploma warren g harding city state skills army cisco counseling customer assistance database documentation information technology inventory ip lan windows network personnel policies protocols repairs routing san supervisor test equipment troubleshoot wan
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information technology instructor summary seventeen years experience information technology field seven years experience curriculum design computer based training development group project management experience twelve years advanced problem solving skills expertise advanced customer service training experience curriculum data analysis curriculum design advanced data analysis student counseling learning analysis market analysis customer service training advanced planning training success evaluation team building articulation development quantitative project analysis project management implementation qualitative project analysis advanced conflict resolution evaluation advanced user experience market driven planning expertise computer based training design data analysis highlights media design productivity photoshop microsoft network management premier word novell console illustrator excel microsoft networking indesign powerpoint cable wiring standards flash project machine hardware dreamweaver outlook windows os installation fireworks ilife repair soundbooth pages mac os installation repair quarkxpress numbers virtualization camtasia keynote parallells html coding imovie vmware desktop fusion php database connection iphoto course management software experience information technology instructor jan current company name city state manage student learning needs create curriculum program manage two part time instructors teach three classes twenty two students class day manage open entry open exit curriculum training program verify training outcome reports maintain coe standards data metric analysis student progress course answer questions potential students parents review update training standards needed new curriculum development according market requirements customer service training tailored students partner fellow instructors provide training student interaction work student services assure student success counsel students learning methods methods improvement help desk manager campus jan jan company name city state manage incoming troubleshooting calls four state agencies assisted help desk staff members resolving customer requests first call resolution create specify computer standards utah dept health trained fourteen help desk staff members help desk phone client installation usage software management health manage new user creation procedure state departments health natural resources created new user training documentation thirty help desk staff members state utah provide remote control support customers state customer friendliness reported several occasions management staff commended ability teach customer utilize technology effectively media designer jan jan company name city state prepare training curriculum preparedness trainings designed eighteen computer based training courses department health management staff training one hundred managers providing significant cost savings coordinated information technology needs fifty preparedness staff members designed cover art multimedia presentations give trainees sessions prepared one thousand take home packets various trainings served technical lead staff member utah department health training education center technical support specialist jan jan company name city state provided advanced level technical support department staff computer repair service inventory control department health hardware created technology standards division health systems improvement served advisory committee mobile device policy creation updated department travel system paper online education masters education learning technology doctorate education higher education concordia university ed western governor university learning technology bachelor science information technology management information technology management b western governor university associate applied science multimedia technologies multimedia technologies utah valley university skills photoshop premier art cable hardware computer repair curriculum development client customer service training database department health documentation dreamweaver fireworks flash help desk html coding illustrator indesign information technology inventory control mac os market excel microsoft networking outlook powerpoint windows os word multimedia presentations natural network management novell php progress quarkxpress staff training technical support user training phone troubleshooting wiringinformation technology instructor summary seventeen years experience information technology field seven years experience curriculum design computer based training development group project management experience twelve years advanced problem solving skills expertise advanced customer service training experience curriculum data analysis curriculum design advanced data analysis student counseling learning analysis market analysis customer service training advanced planning training success evaluation team building articulation development quantitative project analysis project management implementation qualitative project analysis advanced conflict resolution evaluation advanced user experience market driven planning expertise computer based training design data analysis highlights media design productivity photoshop microsoft network management premier word novell console illustrator excel microsoft networking indesign powerpoint cable wiring standards flash project machine hardware dreamweaver outlook windows os installation fireworks ilife repair soundbooth pages mac os installation repair quarkxpress numbers virtualization camtasia keynote parallells html coding imovie vmware desktop fusion php database connection iphoto course management software experience information technology instructor jan current company name city state manage student learning needs create curriculum program manage two part time instructors teach three classes twenty two students class day manage open entry open exit curriculum training program verify training outcome reports maintain coe standards data metric analysis student progress course answer questions potential students parents review update training standards needed new curriculum development according market requirements customer service training tailored students partner fellow instructors provide training student interaction work student services assure student success counsel students learning methods methods improvement help desk manager campus jan jan company name city state manage incoming troubleshooting calls four state agencies assisted help desk staff members resolving customer requests first call resolution create specify computer standards utah dept health trained fourteen help desk staff members help desk phone client installation usage software management health manage new user creation procedure state departments health natural resources created new user training documentation thirty help desk staff members state utah provide remote control support customers state customer friendliness reported several occasions management staff commended ability teach customer utilize technology effectively media designer jan jan company name city state prepare training curriculum preparedness trainings designed eighteen computer based training courses department health management staff training one hundred managers providing significant cost savings coordinated information technology needs fifty preparedness staff members designed cover art multimedia presentations give trainees sessions prepared one thousand take home packets various trainings served technical lead staff member utah department health training education center technical support specialist jan jan company name city state provided advanced level technical support department staff computer repair service inventory control department health hardware created technology standards division health systems improvement served advisory committee mobile device policy creation updated department travel system paper online education masters education learning technology doctorate education higher education concordia university ed western governor university learning technology bachelor science information technology management information technology management b western governor university associate applied science multimedia technologies multimedia technologies utah valley university skills photoshop premier art cable hardware computer repair curriculum development client customer service training database department health documentation dreamweaver fireworks flash help desk html coding illustrator indesign information technology inventory control mac os market excel microsoft networking outlook powerpoint windows os word multimedia presentations natural network management novell php progress quarkxpress staff training technical support user training phone troubleshooting wiring
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information technology manager analyst professional summary innovative solution focused web development manager analyst extensive experience program project management detail oriented skilled identifying technology needs creating plan solving leading multiple teams implement solutions motivated strong leader team player works hard developing staff experienced working industry academia skills project management program management process improvement requirements gathering team leader strategic planning results oriented effective multi tasker data analysis team player team building extensive technology experience work history information technology manager analyst current company name city state analyze technology needs graduate college develop short term long term goals meet implement solutions needs working internal external mixed teams tech non tech teams oversee management multiple websites running various software supervise manage composition graduate college information technology team focusing balancing technology skills based short long term goals develop staff skills training needed collect report data various groups campus well national agencies national science foundation national institutes health council graduate schools led graduate college team eight years implemented software development lifecycle methodology appointed iowa state university paperless task force represent graduate college elected professional scientific council represent p employees led strategic initiates graduate college three years communication leader faculty staff central proficient use implementation industry standards regularly translate detailed program requirements technical specifications manager company name city state assisted running des moines store largest district managed employees trained employees complete position duties handled cash daily reconciled accounts web communications manager company name city state developed managed websites web software related projects staying million budget web communications department directed various development teams project managers programmers focusing internal external users created project plans worked marketing executive leadership gain approval projects regularly worked phone email complete projects led project teams roll first company wide intranet delivering month faster original timeline developed new corporate website scratch led teams roll new website developed trained implemented corporate web design standards company education family financial planning graduate certificate iowa state university city state certified financial planner completion gpa gpa gpa b marketing iowa state university city state marketing microsoft front page certified new horizons des moines ia ccomplishments l rolled first company wide intranet fortune company l learned two computer languages better understand limits developers l elected professional scientific representative l implemented entire electronic thesis dissertation solution iowa state university l published paper international academy technology education development iated conference empowering departments university using web technologiesinformation technology manager analyst professional summary innovative solution focused web development manager analyst extensive experience program project management detail oriented skilled identifying technology needs creating plan solving leading multiple teams implement solutions motivated strong leader team player works hard developing staff experienced working industry academia skills project management program management process improvement requirements gathering team leader strategic planning results oriented effective multi tasker data analysis team player team building extensive technology experience work history information technology manager analyst current company name city state analyze technology needs graduate college develop short term long term goals meet implement solutions needs working internal external mixed teams tech non tech teams oversee management multiple websites running various software supervise manage composition graduate college information technology team focusing balancing technology skills based short long term goals develop staff skills training needed collect report data various groups campus well national agencies national science foundation national institutes health council graduate schools led graduate college team eight years implemented software development lifecycle methodology appointed iowa state university paperless task force represent graduate college elected professional scientific council represent p employees led strategic initiates graduate college three years communication leader faculty staff central proficient use implementation industry standards regularly translate detailed program requirements technical specifications manager company name city state assisted running des moines store largest district managed employees trained employees complete position duties handled cash daily reconciled accounts web communications manager company name city state developed managed websites web software related projects staying million budget web communications department directed various development teams project managers programmers focusing internal external users created project plans worked marketing executive leadership gain approval projects regularly worked phone email complete projects led project teams roll first company wide intranet delivering month faster original timeline developed new corporate website scratch led teams roll new website developed trained implemented corporate web design standards company education family financial planning graduate certificate iowa state university city state certified financial planner completion gpa gpa gpa b marketing iowa state university city state marketing microsoft front page certified new horizons des moines ia ccomplishments l rolled first company wide intranet fortune company l learned two computer languages better understand limits developers l elected professional scientific representative l implemented entire electronic thesis dissertation solution iowa state university l published paper international academy technology education development iated conference empowering departments university using web technologies
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christopher townes summary knowledgeable information technology specialist capable setting optimizing workstations training users assisting process improvement implementation diverse areas familiar cicso business practices standards excellent skills infrastructure data management enterprise operations systematic professional proficient network project emergency management able install hardware patch software configure internal systems complex problem solver top notch planning communication strengths history maintaining equipment updating software handling network security organized systematic focus strong multitasker excellent communication planning abilities effective configuring user desktops laptops servers connected devices work company security guidelines successful coordinating file systems content filters user accounts proficient information systems technician successful troubleshooting technical issues training end users skilled problem solving solution management comfortable working teams individually maintain expand technology performance skills routers staff management hardware troubleshooting network administration cisco help desk support cisco switching cisco routers hardware installations learning strategies software updates repairing system testing software operation monitoring problem solving skills excellent interpersonal skills end user support repair advanced computer proficiency industry needs awareness contract review proficiency company policy adherence device configuration hardware software installation technical support hardware updates hardware software problem diagnosis security protocols security oversight speaking experience information technology specialist city state company name feb feb created new accounts reset passwords configured access servers file management software users researched issues various computer systems databases determine resolutions problems answer inquiries maintained records logs lifecycle documentation work requests mentored technologists support professionals provide professional development skill enhancement increased overall company performance improved uptime cost reductions coordinated ongoing performance assurance software applications automated performance test scripts reviewed support cases technical troubleshooting accuracy identified needed process improvements tested performance functionality security network systems individual workstations peripheral devices devised automation backup recovery protocols preserve safeguard data maintained controlled server room wireless network server infrastructure led working groups develop mitigation strategies prepare standard operating procedures assessed customer bug reports enhancement requests prioritized development streamline response provided site technical support project implementation recommended product changes upgrades product managers implemented unit integration testing protocols consistently deliver high quality functional features minimal defects authored distributed training manuals handheld computers devices used staff provided onsite av technical support staff members developed online documentation common processes support staff end users kept hardware software systems current latest patches current licenses directed account management customer training company technical software tools new accounts new users computer repair technician city state company name jun feb checked computers performed diagnostics repair updated installed software customers ensure computer efficiency backed data evening helping alleviate lost information following malware incident identified hardware issues caused component failures using approved diagnostic tools upgraded laptops desktops improving speed performance supported employees advanced troubleshooting helpdesk tickets built repaired lenovo computers according schedule configured computers network drivers connected printers peripheral equipment installed appropriate security patches eliminate security vulnerabilities updated software versions patches new installations close security loopholes protect users consulted telephone understand user problems run testing scripts ask probing questions locate root causes explained technology related details easy understand terms individuals walks life various job positions reviewed current hardware software configurations recommended modifications increase system speed removed malware viruses laptops desktop systems using specialized software observed system functioning entered commands test different areas operations disassembled computer systems troubleshoot resolve hardware issues correctional officer city state company name mar dec detected potential threats quickly defused conflicts conducted internal security checks ascertain inmate safety maintained clear open communications facility areas support efficient safe operations supervised inmates day day activities maintained correct physical head count times informed inmates visitors rules safety security procedures responsibilities observed directed inmates recreation visits telephone shower time employed escalation techniques verbal commands physical mechanical restraints address unruly inmates transported inmates personal appointments including medical dental appointments funerals work details court hearings maintained records logs man hours materials equipment used monitored daily activities identify manage suspicious behavior improper conduct signs conflict promoted rehabilitation offenders maintained safety staff residents received property incoming inmates provided receipts inspected items contraband supervised activities adolescents residential setting monitored inmate behavior prevent crime escape attempts dangerous activities instructed inmates work detail oversaw work site transportation maintained appropriate control security well detained maintained communications staff inmate body maintain safe effective prison environment applied non violent response tools physical restraint problematic situations inspected cells conducted random searches common areas assisted restraining violent unruly inmates maintained daily logs shift activity transported inmates work sites optimal security procedures education training college degree university advancing technology city statechristopher townes summary knowledgeable information technology specialist capable setting optimizing workstations training users assisting process improvement implementation diverse areas familiar cicso business practices standards excellent skills infrastructure data management enterprise operations systematic professional proficient network project emergency management able install hardware patch software configure internal systems complex problem solver top notch planning communication strengths history maintaining equipment updating software handling network security organized systematic focus strong multitasker excellent communication planning abilities effective configuring user desktops laptops servers connected devices work company security guidelines successful coordinating file systems content filters user accounts proficient information systems technician successful troubleshooting technical issues training end users skilled problem solving solution management comfortable working teams individually maintain expand technology performance skills routers staff management hardware troubleshooting network administration cisco help desk support cisco switching cisco routers hardware installations learning strategies software updates repairing system testing software operation monitoring problem solving skills excellent interpersonal skills end user support repair advanced computer proficiency industry needs awareness contract review proficiency company policy adherence device configuration hardware software installation technical support hardware updates hardware software problem diagnosis security protocols security oversight speaking experience information technology specialist city state company name feb feb created new accounts reset passwords configured access servers file management software users researched issues various computer systems databases determine resolutions problems answer inquiries maintained records logs lifecycle documentation work requests mentored technologists support professionals provide professional development skill enhancement increased overall company performance improved uptime cost reductions coordinated ongoing performance assurance software applications automated performance test scripts reviewed support cases technical troubleshooting accuracy identified needed process improvements tested performance functionality security network systems individual workstations peripheral devices devised automation backup recovery protocols preserve safeguard data maintained controlled server room wireless network server infrastructure led working groups develop mitigation strategies prepare standard operating procedures assessed customer bug reports enhancement requests prioritized development streamline response provided site technical support project implementation recommended product changes upgrades product managers implemented unit integration testing protocols consistently deliver high quality functional features minimal defects authored distributed training manuals handheld computers devices used staff provided onsite av technical support staff members developed online documentation common processes support staff end users kept hardware software systems current latest patches current licenses directed account management customer training company technical software tools new accounts new users computer repair technician city state company name jun feb checked computers performed diagnostics repair updated installed software customers ensure computer efficiency backed data evening helping alleviate lost information following malware incident identified hardware issues caused component failures using approved diagnostic tools upgraded laptops desktops improving speed performance supported employees advanced troubleshooting helpdesk tickets built repaired lenovo computers according schedule configured computers network drivers connected printers peripheral equipment installed appropriate security patches eliminate security vulnerabilities updated software versions patches new installations close security loopholes protect users consulted telephone understand user problems run testing scripts ask probing questions locate root causes explained technology related details easy understand terms individuals walks life various job positions reviewed current hardware software configurations recommended modifications increase system speed removed malware viruses laptops desktop systems using specialized software observed system functioning entered commands test different areas operations disassembled computer systems troubleshoot resolve hardware issues correctional officer city state company name mar dec detected potential threats quickly defused conflicts conducted internal security checks ascertain inmate safety maintained clear open communications facility areas support efficient safe operations supervised inmates day day activities maintained correct physical head count times informed inmates visitors rules safety security procedures responsibilities observed directed inmates recreation visits telephone shower time employed escalation techniques verbal commands physical mechanical restraints address unruly inmates transported inmates personal appointments including medical dental appointments funerals work details court hearings maintained records logs man hours materials equipment used monitored daily activities identify manage suspicious behavior improper conduct signs conflict promoted rehabilitation offenders maintained safety staff residents received property incoming inmates provided receipts inspected items contraband supervised activities adolescents residential setting monitored inmate behavior prevent crime escape attempts dangerous activities instructed inmates work detail oversaw work site transportation maintained appropriate control security well detained maintained communications staff inmate body maintain safe effective prison environment applied non violent response tools physical restraint problematic situations inspected cells conducted random searches common areas assisted restraining violent unruly inmates maintained daily logs shift activity transported inmates work sites optimal security procedures education training college degree university advancing technology city state
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information technology auditor skills peoplesoft hcm x peoplesoft financials x peopletools sql developer ms office visio ms project dell stat sql developer application designer putty sharepoint hp application lifecycle management oracle enterprise manager stat admin toad service remedy heat oracle e business asset suite experience current information technology auditor company name city state participate annual risk assessment audit planning process covering financial operational contract areas assist audits reviews including user access database service configurations security policy procedural compliance perform project pre post audit assessments participate external cyber related audits assessments assist portion annual assessment internal controls financial reporting sarbanes oxley sox includes risk assessment control walkthroughs control testing remediation assistance report results management management collaboration external financial auditors consult matters non focused audits reviews performed internal audit assist consult management upgrades implementations action plans resulting various audits assessments assists provides support others auditing association needed train educate members internal audit team personnel audit methods emerging risks coordinates work internal auditors assigned assist special complex audits adhere company policies programs procedures well critical infrastructure protection cip western electricity coordinating council wecc federal energy regulatory commission ferc north american electric reliability corporation nerc midwest reliability organization mro standards equal employment opportunity eeo laws regulations peoplesoft security administrator iii company name city state work closely internal external audit department provide reports documentation compliance perform user access recertification operational audits quarterly performance assessments segregation duty sox controls compiling distributing monthly quarterly user access reports provide functional expertise guidance developers technical solutions modules peoplesoft core financials applications provision user security peoplesoft financials ensure appropriate roles permission lists row level security exists functional areas create new business process flows functional designs enterprise learning management requirements work business owners data owners end users external auditors fit gap analysis remediation process requirements improvements recommend best practice solutions determine risks associated access highlight risks management obtain report approval business units data owners financial systems review user access validation perform data migrations multiple environments using dell stat streamline close gaps employee onboarding termination process analyze monitor troubleshoot business processes systems interface peoplesoft financials create analyze monitor access including creation deletion modification access coordinate manage application release processes various teams interact different teams project managers developers quality engineers peers team members integration teams sr application systems analyst company name city state worked business owner gather document business requirements business processes created configured work centers dashboards interaction hubs hcm financials using peoplesoft peopletools framework provisioned user security functional support peoplesoft hr ps financials ps campus solutions workday hcm ensure appropriate roles permission lists row level security exist functional areas mapped security parameters peoplesoft upgrade worked third party vendors implement solution created maintained documentation application support technical environments performed data cleanup validation security roles permission lists performed user security role recertification ensure sox data privacy assessments prepared applications identity access management identified resolved application issues effectively timely manner provided advanced technical application support troubleshooting performed service request changes assigned work accurately efficiently supported remote users using citrix remote desktop microsoft lyncs sr erp security analyst team lead project lead company name city state team lead responsible implementation troubleshooting cybersecurity assessments peoplesoft user security reviews security support user system access review upgrades peoplesoft hrms peoplesoft financial systems workday hcm ensure appropriate roles permission lists row level security exists functional areas responsible working stakeholder gather requirements bridge gap oncology uson mckesson specialty health merger worked stakeholders perform comprehensive requirements gathering onboarding new oncology clinics mckesson network gathered requirements implemented change transfer uson corporate employees mckesson peoplesoft hcm managed application project initiatives procurement change management included impacts business applications processes supplier management day day planning audit schedules risk management compliance ensuring team met required level service production responsible coordinating support teams major incident management issues using itil best practices performed business processes creation analysis engineering provided specialized training application functionality investigated resolved issues complaints end users business owners stakeholders supported maintained applications iknowmed ehr managed performed change management security initiatives business process changes peoplesoft hrms peoplesoft financials including grants workday hcm boarded new oncology practices worked clients perform fit gap analysis integrate practices mckesson network peoplesoft functions included creation modification roles permission lists updates row level security processes query security responsible creation modification terminations security users iknowmed ehr peoplesoft oracle siebel additional medical systems served core team member eib uploads implementation integration security business processes workday hcm payroll time tracking absence management compensation modules provided technical functional support peoplesoft financials peoplesoft hr workday hcm actively provided peoplesoft security subject matter expertise internal audit team assist evaluating adequacy effectiveness application controls monitored annually maintained security documentation including migration requests security component object standards definitions weekly status reports created maintained security admission procedures application managed generated weekly security reports security incidents heat incident handling tool reduce number security issues defects enhance application controls monitoring developed distributed quarterly security audit reports business owners review signoff worked business owners identify risk define business processes reduce granting excessive access users coordinated business owner process approvals authorization requisition approvals invoice approvals employee time approvals user provisioning participated change management meetings add value perspective awareness impacts operational changes proposed contributed ideas building efficiency department business units manager company name city state managed assisted development major incident management procedures followed staff resolving network related issues served key role remedy implementation project included installation creation data structure requirements value data population new remedy incident handling tool created change management strategy established reinforcement mechanisms celebration success developed maintained network infrastructure met service level requirements provided additional capacity growth applied structured itil major incident management change management approach methodology identified potential people side risks anticipated points resistance developed specific plans mitigate address concerns provided documentation tracking potential gaps risks status mitigation steps reduce risks conducted readiness assessments evaluated results presented findings developed set actionable targeted change management plans including communication plan sponsor roadmap coaching plan training plan resistance management plan supported execution plans employee facing managers business leaders stakeholders conducted active visible coaching change sponsors executive leaders created managed systems metrics track adoption utilization proficiency individual changes identified resistance performance gaps worked develop implement corrective actions lead client security analyst company name city stateserved liaison business departments supporting global accounts companies located world worked developers implement changes production led team five employees including first level support located gurgaon india provide production security issue resolution met business team determine requirements define new process flows new teams gathered requirements newly created teams determined business applications environments necessary proper job performance developed enforced policy regarding mandatory security procedures documented functional training procedures implement changes security procedures instituted security policies dictated business needs regularly met internal external auditors perform security walkthroughs assisted documenting test plans mitigating findings ensured sox sas audit compliance performing monthly quarterly user audits developed maintained documentation audit compliance performed business impact analysis cost benefit analysis potential tools applications hardware system solutions chaired weekly meetings address various client issues worked stakeholders identify moderate risks created new roles maintained segregation duties ensured appropriate access levels applications maintained product business lines structured roles permissions according design specifications user specifications managed siebel queues disseminate track evaluate security requests received client security implemented modifications request processes participated functional testing implemented tested changes online request processes sr technical analyst company name city state coordinated analysts programmers evaluate modify test debug maintain applications performed parallel testing functional testing peoplesoft upgrades administered peoplesoft security create modify delete security users diagnosed resolved software issues defects accurately interpreted fulfilled customer requirements achieve customer satisfaction provided third level end user support worked network application support team resolve technical issues created maintained support roles permissions lists based functional specifications security requirement requests identified managed problems determined root cause initiated corrective action risk mitigation applicable provided support mainframe e procurement peoplesoft vpn connectivity blackberry applications documented new existing functional processes procedures well created knowledgebase articles related previously undocumented resolutions worked business process engineering initiatives established maintained cooperative working relationships effective system communication organization developed training technical documentation performed end user training facilitated weekly continuous improvement meetings business users identify enhancement requests production support issues participated weekly production support meetings maintained issue development task list documentation status reporting issues enhancement requests business users systems infrastructure analyst company name city state technology service consultant company name city state education training b b management information systems university houston management information systems certified information systems auditor cisa certification legacy mcse ccna novell certified delta sigma pi business fraternity agrium women leadership group skills streamline approach audit reports auditing business owner business process business processes business process engineering ccna change management cisa citrix coaching hardware continuous improvement council client clients customer satisfaction database dell documentation e business financials financials financial financial reporting functional grants hp hubs hr information systems internal audit management support itil leadership team lead mainframe meetings access mcse ms office ms project sharepoint migration enterprise network novell oncology oracle enterprise manager oracle developer payroll peoplesoft hrms peoplesoft peoplesoft peoplesoft peopletools peopletools personnel policies processes procurement quality engineering reporting requirement requirements gathering risk assessment risk management sarbanes oxley sas siebel sigma sql strategy structured supplier management user support user training technical documentation toad troubleshoot troubleshooting upgrades upgrade validation vpn visio articlesinformation technology auditor skills peoplesoft hcm x peoplesoft financials x peopletools sql developer ms office visio ms project dell stat sql developer application designer putty sharepoint hp application lifecycle management oracle enterprise manager stat admin toad service remedy heat oracle e business asset suite experience current information technology auditor company name city state participate annual risk assessment audit planning process covering financial operational contract areas assist audits reviews including user access database service configurations security policy procedural compliance perform project pre post audit assessments participate external cyber related audits assessments assist portion annual assessment internal controls financial reporting sarbanes oxley sox includes risk assessment control walkthroughs control testing remediation assistance report results management management collaboration external financial auditors consult matters non focused audits reviews performed internal audit assist consult management upgrades implementations action plans resulting various audits assessments assists provides support others auditing association needed train educate members internal audit team personnel audit methods emerging risks coordinates work internal auditors assigned assist special complex audits adhere company policies programs procedures well critical infrastructure protection cip western electricity coordinating council wecc federal energy regulatory commission ferc north american electric reliability corporation nerc midwest reliability organization mro standards equal employment opportunity eeo laws regulations peoplesoft security administrator iii company name city state work closely internal external audit department provide reports documentation compliance perform user access recertification operational audits quarterly performance assessments segregation duty sox controls compiling distributing monthly quarterly user access reports provide functional expertise guidance developers technical solutions modules peoplesoft core financials applications provision user security peoplesoft financials ensure appropriate roles permission lists row level security exists functional areas create new business process flows functional designs enterprise learning management requirements work business owners data owners end users external auditors fit gap analysis remediation process requirements improvements recommend best practice solutions determine risks associated access highlight risks management obtain report approval business units data owners financial systems review user access validation perform data migrations multiple environments using dell stat streamline close gaps employee onboarding termination process analyze monitor troubleshoot business processes systems interface peoplesoft financials create analyze monitor access including creation deletion modification access coordinate manage application release processes various teams interact different teams project managers developers quality engineers peers team members integration teams sr application systems analyst company name city state worked business owner gather document business requirements business processes created configured work centers dashboards interaction hubs hcm financials using peoplesoft peopletools framework provisioned user security functional support peoplesoft hr ps financials ps campus solutions workday hcm ensure appropriate roles permission lists row level security exist functional areas mapped security parameters peoplesoft upgrade worked third party vendors implement solution created maintained documentation application support technical environments performed data cleanup validation security roles permission lists performed user security role recertification ensure sox data privacy assessments prepared applications identity access management identified resolved application issues effectively timely manner provided advanced technical application support troubleshooting performed service request changes assigned work accurately efficiently supported remote users using citrix remote desktop microsoft lyncs sr erp security analyst team lead project lead company name city state team lead responsible implementation troubleshooting cybersecurity assessments peoplesoft user security reviews security support user system access review upgrades peoplesoft hrms peoplesoft financial systems workday hcm ensure appropriate roles permission lists row level security exists functional areas responsible working stakeholder gather requirements bridge gap oncology uson mckesson specialty health merger worked stakeholders perform comprehensive requirements gathering onboarding new oncology clinics mckesson network gathered requirements implemented change transfer uson corporate employees mckesson peoplesoft hcm managed application project initiatives procurement change management included impacts business applications processes supplier management day day planning audit schedules risk management compliance ensuring team met required level service production responsible coordinating support teams major incident management issues using itil best practices performed business processes creation analysis engineering provided specialized training application functionality investigated resolved issues complaints end users business owners stakeholders supported maintained applications iknowmed ehr managed performed change management security initiatives business process changes peoplesoft hrms peoplesoft financials including grants workday hcm boarded new oncology practices worked clients perform fit gap analysis integrate practices mckesson network peoplesoft functions included creation modification roles permission lists updates row level security processes query security responsible creation modification terminations security users iknowmed ehr peoplesoft oracle siebel additional medical systems served core team member eib uploads implementation integration security business processes workday hcm payroll time tracking absence management compensation modules provided technical functional support peoplesoft financials peoplesoft hr workday hcm actively provided peoplesoft security subject matter expertise internal audit team assist evaluating adequacy effectiveness application controls monitored annually maintained security documentation including migration requests security component object standards definitions weekly status reports created maintained security admission procedures application managed generated weekly security reports security incidents heat incident handling tool reduce number security issues defects enhance application controls monitoring developed distributed quarterly security audit reports business owners review signoff worked business owners identify risk define business processes reduce granting excessive access users coordinated business owner process approvals authorization requisition approvals invoice approvals employee time approvals user provisioning participated change management meetings add value perspective awareness impacts operational changes proposed contributed ideas building efficiency department business units manager company name city state managed assisted development major incident management procedures followed staff resolving network related issues served key role remedy implementation project included installation creation data structure requirements value data population new remedy incident handling tool created change management strategy established reinforcement mechanisms celebration success developed maintained network infrastructure met service level requirements provided additional capacity growth applied structured itil major incident management change management approach methodology identified potential people side risks anticipated points resistance developed specific plans mitigate address concerns provided documentation tracking potential gaps risks status mitigation steps reduce risks conducted readiness assessments evaluated results presented findings developed set actionable targeted change management plans including communication plan sponsor roadmap coaching plan training plan resistance management plan supported execution plans employee facing managers business leaders stakeholders conducted active visible coaching change sponsors executive leaders created managed systems metrics track adoption utilization proficiency individual changes identified resistance performance gaps worked develop implement corrective actions lead client security analyst company name city stateserved liaison business departments supporting global accounts companies located world worked developers implement changes production led team five employees including first level support located gurgaon india provide production security issue resolution met business team determine requirements define new process flows new teams gathered requirements newly created teams determined business applications environments necessary proper job performance developed enforced policy regarding mandatory security procedures documented functional training procedures implement changes security procedures instituted security policies dictated business needs regularly met internal external auditors perform security walkthroughs assisted documenting test plans mitigating findings ensured sox sas audit compliance performing monthly quarterly user audits developed maintained documentation audit compliance performed business impact analysis cost benefit analysis potential tools applications hardware system solutions chaired weekly meetings address various client issues worked stakeholders identify moderate risks created new roles maintained segregation duties ensured appropriate access levels applications maintained product business lines structured roles permissions according design specifications user specifications managed siebel queues disseminate track evaluate security requests received client security implemented modifications request processes participated functional testing implemented tested changes online request processes sr technical analyst company name city state coordinated analysts programmers evaluate modify test debug maintain applications performed parallel testing functional testing peoplesoft upgrades administered peoplesoft security create modify delete security users diagnosed resolved software issues defects accurately interpreted fulfilled customer requirements achieve customer satisfaction provided third level end user support worked network application support team resolve technical issues created maintained support roles permissions lists based functional specifications security requirement requests identified managed problems determined root cause initiated corrective action risk mitigation applicable provided support mainframe e procurement peoplesoft vpn connectivity blackberry applications documented new existing functional processes procedures well created knowledgebase articles related previously undocumented resolutions worked business process engineering initiatives established maintained cooperative working relationships effective system communication organization developed training technical documentation performed end user training facilitated weekly continuous improvement meetings business users identify enhancement requests production support issues participated weekly production support meetings maintained issue development task list documentation status reporting issues enhancement requests business users systems infrastructure analyst company name city state technology service consultant company name city state education training b b management information systems university houston management information systems certified information systems auditor cisa certification legacy mcse ccna novell certified delta sigma pi business fraternity agrium women leadership group skills streamline approach audit reports auditing business owner business process business processes business process engineering ccna change management cisa citrix coaching hardware continuous improvement council client clients customer satisfaction database dell documentation e business financials financials financial financial reporting functional grants hp hubs hr information systems internal audit management support itil leadership team lead mainframe meetings access mcse ms office ms project sharepoint migration enterprise network novell oncology oracle enterprise manager oracle developer payroll peoplesoft hrms peoplesoft peoplesoft peoplesoft peopletools peopletools personnel policies processes procurement quality engineering reporting requirement requirements gathering risk assessment risk management sarbanes oxley sas siebel sigma sql strategy structured supplier management user support user training technical documentation toad troubleshoot troubleshooting upgrades upgrade validation vpn visio articles
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director information technology career seeking position director company able utilize experience training networking troubleshooting customer relations qualifications networking nexus k ucs uccx cisco call manager cisco unity cisco attendant console cisco jabber cisco asa cisco ise cisco acs cisco voip cisco routers cisco switches cisco wireless controllers cisco wireless access points cisco ironport juniper firewall operating systems windows server sco unix suse linux windows xp vista cisco ios hardware dell poweredge servers ibm bladecenter dell hp lenovo pc laptops cisco juniper fortinet switches barracuda juniper spam web firewall pos label printers barcode scanners rf scanners software mas office vmware groupwise exchange aldon remedy putty securecrt vnc wireshark snorby solarwinds orion sql database epicor erp security nexpose rapid snort snorby symantec trustwave pci compliance cisco certified network associate ccna work experience current director information technology company name city state serves main point contact related matters located corporate headquarters supporting users locally users remotely worked service providers vendors cutting budget implemented new mpls network phone system saving company k year oversees financials established governance department focus managing systems quality assurance pci security audit change management purchasing administration contracts vendor management financial capital expense management identifying providing standards gathering information use trend analysis reporting information company leaders network engineer manager company name city state supervised led infrastructure team including help desk worked service providers vendors cutting budget managed designed security solutions policies locations oversaw data center operations hands areas related infrastructure security located corporate headquarters supporting users locally users remotely manage local wide area networks optimal data voip connectivity sites including warehouses corp office co location served lead network engineer network wan lan voip problems emergencies troubleshoot resolve network production problems document network problems resolutions future reference conduct technical research network upgrades components determine feasibility cost time required compatibility current system manage troubleshoot cisco uc systems including third party integration video clients worked lead network engineer system administrators setup hardware software networking modules production development environments maintained optimized cisco asa ids ise acs nexus k uccx cisco call manager cisco unity cisco attendant console cisco jabber cisco contact center express cisco prime wcs ensure network stability maximum uptime establishes network specifications conferring users analyzing workflow access information security requirements designing router firewall administration interface configurations routing protocols ensured interoperability vendor specific hardware applications network access usage vpn ssl vpn network administrator help desk manager company name city state served technical specialist network problems emergencies troubleshoot resolve network production problems conduct technical research network upgrades components determine feasibility cost time required compatibility current system document network problems resolutions future reference manage local wide area networks optimal data voip connectivity sites including warehouses corp office co location administers troubleshoot cisco uc systems including third party integration video clients provide data reporting kpi trends department others ad hoc weekly monthly needed coordinates system engineers setup hardware software networking modules production development environments ensures interoperability vendor specific hardware applications network access usage vpn ssl vpn assisted deployment nexus help desk analyst company name city state provided help desk support taco bell stores troubleshoot issues dealing p taco computer connections store log calls remedy software follow calls resolved used putty software access back end computer help desk support technician network admin company name city state provided first level help desk support user environment spanning remote sites troubleshoot hardware software connectivity issues mixed windows server mixed linux xp desktop environment cisco routers cisco switches installed repaired maintained upgraded desktop notebook computers pre configured cisco routers cisco switches network printers troubleshoot printer failures web filter administrator barracuda education training b computer networking systems itt technical institute city state computer networking systems skills ad budget change management cisco ios cisco cisco routers hardware contracts clients database dell dell poweredge servers designing erp financials financial firewall focus groupwise help desk support help desk hp ibm ids support lan laptops notebook computers linux managing mas access exchange office windows windows xp network engineer network printers network networking networks operating systems pci phone system policies pos prime printer printers protocols purchasing quality assurance express reporting research router routing scanners sco unix sql ssl switches cisco switches symantec trend troubleshoot upgrades vendor management video vpn vista voip wan windows server workflowdirector information technology career seeking position director company able utilize experience training networking troubleshooting customer relations qualifications networking nexus k ucs uccx cisco call manager cisco unity cisco attendant console cisco jabber cisco asa cisco ise cisco acs cisco voip cisco routers cisco switches cisco wireless controllers cisco wireless access points cisco ironport juniper firewall operating systems windows server sco unix suse linux windows xp vista cisco ios hardware dell poweredge servers ibm bladecenter dell hp lenovo pc laptops cisco juniper fortinet switches barracuda juniper spam web firewall pos label printers barcode scanners rf scanners software mas office vmware groupwise exchange aldon remedy putty securecrt vnc wireshark snorby solarwinds orion sql database epicor erp security nexpose rapid snort snorby symantec trustwave pci compliance cisco certified network associate ccna work experience current director information technology company name city state serves main point contact related matters located corporate headquarters supporting users locally users remotely worked service providers vendors cutting budget implemented new mpls network phone system saving company k year oversees financials established governance department focus managing systems quality assurance pci security audit change management purchasing administration contracts vendor management financial capital expense management identifying providing standards gathering information use trend analysis reporting information company leaders network engineer manager company name city state supervised led infrastructure team including help desk worked service providers vendors cutting budget managed designed security solutions policies locations oversaw data center operations hands areas related infrastructure security located corporate headquarters supporting users locally users remotely manage local wide area networks optimal data voip connectivity sites including warehouses corp office co location served lead network engineer network wan lan voip problems emergencies troubleshoot resolve network production problems document network problems resolutions future reference conduct technical research network upgrades components determine feasibility cost time required compatibility current system manage troubleshoot cisco uc systems including third party integration video clients worked lead network engineer system administrators setup hardware software networking modules production development environments maintained optimized cisco asa ids ise acs nexus k uccx cisco call manager cisco unity cisco attendant console cisco jabber cisco contact center express cisco prime wcs ensure network stability maximum uptime establishes network specifications conferring users analyzing workflow access information security requirements designing router firewall administration interface configurations routing protocols ensured interoperability vendor specific hardware applications network access usage vpn ssl vpn network administrator help desk manager company name city state served technical specialist network problems emergencies troubleshoot resolve network production problems conduct technical research network upgrades components determine feasibility cost time required compatibility current system document network problems resolutions future reference manage local wide area networks optimal data voip connectivity sites including warehouses corp office co location administers troubleshoot cisco uc systems including third party integration video clients provide data reporting kpi trends department others ad hoc weekly monthly needed coordinates system engineers setup hardware software networking modules production development environments ensures interoperability vendor specific hardware applications network access usage vpn ssl vpn assisted deployment nexus help desk analyst company name city state provided help desk support taco bell stores troubleshoot issues dealing p taco computer connections store log calls remedy software follow calls resolved used putty software access back end computer help desk support technician network admin company name city state provided first level help desk support user environment spanning remote sites troubleshoot hardware software connectivity issues mixed windows server mixed linux xp desktop environment cisco routers cisco switches installed repaired maintained upgraded desktop notebook computers pre configured cisco routers cisco switches network printers troubleshoot printer failures web filter administrator barracuda education training b computer networking systems itt technical institute city state computer networking systems skills ad budget change management cisco ios cisco cisco routers hardware contracts clients database dell dell poweredge servers designing erp financials financial firewall focus groupwise help desk support help desk hp ibm ids support lan laptops notebook computers linux managing mas access exchange office windows windows xp network engineer network printers network networking networks operating systems pci phone system policies pos prime printer printers protocols purchasing quality assurance express reporting research router routing scanners sco unix sql ssl switches cisco switches symantec trend troubleshoot upgrades vendor management video vpn vista voip wan windows server workflow
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information technology provisioning technician career overview process driven goal oriented information security leader years security experience self motivated governance manager analyzing remediating threat vectors enterprise level bolsters corporate strategy enhances daily security operations delivers improved optimized business protection leading geographically diverse team adept problem solving risk analysis audit control establishment immediate value offered technical acumen maximize technology investment effectively implement business strategy drive innovation improve business processes expand service technical strategic planning enablement capabilities maximize multi million dollar cost savings qualifications business process improvements partner teams create efficient cross functional processes eliminating contract negotiations cost savings initiatives ad dns tcp ip microsoft exchange rapid vulnerability assessment platform firewall ids ips web filter proxy mail accomplishments influential change agent focused renewing quality initiatives complex sox governance compliance outstanding mentoring skills coaching junior senior personnel portfolios collaborating cross functionally interdepartmentally increasing growth confidence team members financial policies forecasting project deployment reporting project scope scheduling provide ongoing management information security practices specifications architecture design facilitating continuous organizational improvement security infrastructure analytics orientation progressive experience managing enterprise security initiatives culture development appropriate audit procedures policies managing sox governance compliance build risk based security escalation paths tracking documentation highly trained team proficient management experience enforcing key sox requirements enterprise program management cross functional collaboration coupled enterprise policy creation negotiation acumen possess comprehensive technical background management experience resources utilization training development ensure business continuity manage technology risks information change management assurance scoping raising security awareness bolstering systems deploying work experience company name state mcafee eepc worked multiple departments executive teams ensure timely complete roll product served technical lead tier escalation resource multiple applications operating systems support included windows xp linux red mac osx administration troubleshooting reclamation issuance rsa soft hard tokens served main escalation point synchronization issues hardware based troubles led executive support team provided white glove support director level active directory administration ranging sso integration forest creation simple user administration identified information technology provisioning technician company name city state researched resolved ad issues relating advanced administration gpo creation provided remote local support employee base employees contractors consultants resolved complex hardware software issues served tier support needed utilized multiple ticketing systems track customer issues including numara footprints kayako provisioned troubleshot repaired laptops desktops mifi corporate cellular phones managed network operations center serviced upwards clients multiple geographic locations information technology consultant company name city state varying degrees service contracts significantly diverse environments utilization n central monitoring patch management platform audit report customer compliance software usage statistics prepare present recommendations increase security productivity business architected implemented documented various exchange active directory deployments customer individual ecosystem tracked utilization statistics increase revenue operations center company name city state responsible enterprise information security architecture risk management compliance understanding business information security compliance manager solarcity san mateo ca november present issues concerns determining business security requirements designing architecture applying security technologies mitigate risk ensure compliance solarcity policies standards implementation administration forensic imaging enterprise solution utilized conduct covert overt collection analysis risk employees creation maintenance sox identified legal team governance compliance program outstanding mentoring skills coaching junior senior personnel increasing growth confidence team members deployment vulnerability assessment concept completion driver platform interdepartmental mediator focused converting identified risks divergent programming non compliant applications software enterprise level solutions complete policy guidance remediation measures vendor assessment negotiation implementation upgraded security managed information security projects including planning development platform including firewall proxy new processes technologies areas intrusion detection response category based filter vpn management vulnerability assessment practices vpn authentication reduced total cost ownership anti virus system streamlining identified technical mobility improvements physical security designs author maintain information deployment administration processes providing risk based methodology increased incident management landscape technology information security reduced operational expenditure policies enterprise administered coordinated conversion existing whole disk encryption platform symantec pgp new platform education training associates arts sciences aas business administration software technology business administration software technology associates arts aa information technology heald college information technology associate applied sciences aas network security heald college network security comptia certification comptia security certification skills certification active directory ad anti virus business process coaching compliance manager ca hardware concept contract negotiations contracts conversion encryption clients designing desktops disaster recovery dns firewall functional gateway ids imaging information security laptops legal linux mac director mcafee mediator mentoring exchange microsoft exchange mail windows xp negotiation enterprise network networking operating systems personnel policies processes programming proxy red hat relationship building risk management san statistics symantec tcp ip technical trainer phones troubleshooting vpn authorinformation technology provisioning technician career overview process driven goal oriented information security leader years security experience self motivated governance manager analyzing remediating threat vectors enterprise level bolsters corporate strategy enhances daily security operations delivers improved optimized business protection leading geographically diverse team adept problem solving risk analysis audit control establishment immediate value offered technical acumen maximize technology investment effectively implement business strategy drive innovation improve business processes expand service technical strategic planning enablement capabilities maximize multi million dollar cost savings qualifications business process improvements partner teams create efficient cross functional processes eliminating contract negotiations cost savings initiatives ad dns tcp ip microsoft exchange rapid vulnerability assessment platform firewall ids ips web filter proxy mail accomplishments influential change agent focused renewing quality initiatives complex sox governance compliance outstanding mentoring skills coaching junior senior personnel portfolios collaborating cross functionally interdepartmentally increasing growth confidence team members financial policies forecasting project deployment reporting project scope scheduling provide ongoing management information security practices specifications architecture design facilitating continuous organizational improvement security infrastructure analytics orientation progressive experience managing enterprise security initiatives culture development appropriate audit procedures policies managing sox governance compliance build risk based security escalation paths tracking documentation highly trained team proficient management experience enforcing key sox requirements enterprise program management cross functional collaboration coupled enterprise policy creation negotiation acumen possess comprehensive technical background management experience resources utilization training development ensure business continuity manage technology risks information change management assurance scoping raising security awareness bolstering systems deploying work experience company name state mcafee eepc worked multiple departments executive teams ensure timely complete roll product served technical lead tier escalation resource multiple applications operating systems support included windows xp linux red mac osx administration troubleshooting reclamation issuance rsa soft hard tokens served main escalation point synchronization issues hardware based troubles led executive support team provided white glove support director level active directory administration ranging sso integration forest creation simple user administration identified information technology provisioning technician company name city state researched resolved ad issues relating advanced administration gpo creation provided remote local support employee base employees contractors consultants resolved complex hardware software issues served tier support needed utilized multiple ticketing systems track customer issues including numara footprints kayako provisioned troubleshot repaired laptops desktops mifi corporate cellular phones managed network operations center serviced upwards clients multiple geographic locations information technology consultant company name city state varying degrees service contracts significantly diverse environments utilization n central monitoring patch management platform audit report customer compliance software usage statistics prepare present recommendations increase security productivity business architected implemented documented various exchange active directory deployments customer individual ecosystem tracked utilization statistics increase revenue operations center company name city state responsible enterprise information security architecture risk management compliance understanding business information security compliance manager solarcity san mateo ca november present issues concerns determining business security requirements designing architecture applying security technologies mitigate risk ensure compliance solarcity policies standards implementation administration forensic imaging enterprise solution utilized conduct covert overt collection analysis risk employees creation maintenance sox identified legal team governance compliance program outstanding mentoring skills coaching junior senior personnel increasing growth confidence team members deployment vulnerability assessment concept completion driver platform interdepartmental mediator focused converting identified risks divergent programming non compliant applications software enterprise level solutions complete policy guidance remediation measures vendor assessment negotiation implementation upgraded security managed information security projects including planning development platform including firewall proxy new processes technologies areas intrusion detection response category based filter vpn management vulnerability assessment practices vpn authentication reduced total cost ownership anti virus system streamlining identified technical mobility improvements physical security designs author maintain information deployment administration processes providing risk based methodology increased incident management landscape technology information security reduced operational expenditure policies enterprise administered coordinated conversion existing whole disk encryption platform symantec pgp new platform education training associates arts sciences aas business administration software technology business administration software technology associates arts aa information technology heald college information technology associate applied sciences aas network security heald college network security comptia certification comptia security certification skills certification active directory ad anti virus business process coaching compliance manager ca hardware concept contract negotiations contracts conversion encryption clients designing desktops disaster recovery dns firewall functional gateway ids imaging information security laptops legal linux mac director mcafee mediator mentoring exchange microsoft exchange mail windows xp negotiation enterprise network networking operating systems personnel policies processes programming proxy red hat relationship building risk management san statistics symantec tcp ip technical trainer phones troubleshooting vpn author
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information technology specialist experience information technology specialist january company name specialist project engineer december current city state u army information systems engineering command usaisec projects involving large complex data networks telecommunications systems assigned fort huachuca engineering directorate usaisec develop manage coordinate implementation network communications local area networks lans visual information systems vis information technology infrastructure projects project manager lead engineer directed managed efforts five person integrated product team ipt implement million infrastructure new command control communications computers c facility joint special operations command jsoc ft bragg nc provided daily project coordination oversaw development technical requirements system design plan associated contract documents design drawings sf building reviewed building construction design drawings consolidated design change input requests customer team members provided justification proposed design changes building modifications ensure infrastructure installed according technical specifications applicable security standards customer requirements requests building design changes army corps engineers usace provided technical oversight project represented jsoc isec project meetings usace project stakeholders technical requirements project scheduling updates resolve controversial project issues created project integrated master schedule ims identify manage resources project documentation deliverables developed accurately ensure system reliability operability maintainability support army base realignment closure brac process performed duties project coordinator million brac mandated army central command arcent headquarters relocation arcent relocation project leader identified analyzed requirements assigned reviewed work exercised full control planning development implementation assigned tasks integrated product team ipt obtained contract engineering services developing acquisition requirements package arp participated source selection evaluation board sseb activities prepared statements work sows procurement data packages evaluated contractor work performance provided monthly performance report contracting office weekly project status updates isec management provided financial resource planning execution tracking include manpower temporary duty tdy acquisition resource requirements judiciously expended project resources determined priorities worked resource allocation limits fiscal law existing policy completed required contract modifications list materials loms major item list materials miloms well independent government cost estimates igces required integrated various sub systems based system dependencies technical adequacies customers need conducted technical reviews proposed test plans monitored system acceptance testing sat vis systems proposed solutions faults identified sat ensure continuity new existing systems compliance user requirements systems integration analyst july december company name city state supervisor randy devine systems integration analyst responsible contract information technology engineering services support army information systems engineering command usaisec developed facility design criteria fdc system design plans sdps engineering installation packages eips list materials loms acquisition documentation complex projects according user requirements worked government sub contractor personnel provided guidance oversight project document development validation u army forces command forscom u army reserve command usarc brac relocation provided engineering procurement installation cutover testing requirements high frequency hf ultra high frequency uhf radio systems antennas support command control communications computers intelligence information technology c systems project reviewed project documentation ensured contract deliverables complete delivered accurately time specified acquisition requirements package arp april september company name functional area expert command control sierra vista arizona supervisor robert kessler communications engineer supporting u army information systems engineering command usaisec providing engineering services form quick reactionengineering engineer furnish install test efit total communications functionality multiple command control c facilities provided qa qc checks acceptance testing various projects involving c facility upgrades well command headquarters relocations provided engineering support southern command southcom headquarters relocation project include developing fdc part design build contracting process usace developed sdp lom cost estimates test plans radio satellite systems copper fiber cable plant lightning protection systems grounding bonding shielding systems related infrastructure defense threat reduction agency dtra relocation project provided site engineering support voice data visual information systems installed united states army south usarso headquarters installation management agency ima fort sam houston texas provided detailed engineering design installation briefing display facilities bdf conference rooms command center areas telecommunications rooms trs open office areas conducted qa qc checks testing defense red switch network drsn global command control system gccs unclassified local area network niprnet secret local area network siprnet sensitive compartmented local area network sci lan administrative telephone system visual information systems assisted usaisec force projection engineering directorate st signal brigade personnel design installation c facility upgrade th theatre support command south korea performed site surveys gathered user requirements several staff directorates operational elements command developed sdp eip loms upgrade global command control system gccs communications systems well administrative tactical voice systems provided engineering support development c facility u army central command uscentcom headquarters foreign coalition forces doha qatar support operation iraqi freedom efforts included various secure voice data visual information systems critical command center operations supervised assisted routing termination acceptance testing fiber optic cat cabling voice data systems related telecommunications equipment infrastructure education bachelor science bs information technology university phoenix gpa gpa information technology gpa associates applied science aas electronic technology cochise college gpa gpa phi theta kappa electronic technology gpa phi theta kappa associate general studies ags cochise college gpa gpa phi theta kappa general studies gpa phi theta kappa skills administrative analyst army agency cable cabling cat documentation engineer engineering support financial functional government ims information systems information technology local area networks local area network lans lan law materials meetings office network networks personnel procurement project leader project coordination qa quick radio routing sat scheduling supervisor surveys switch system design systems integration telecommunications telephone theatre uhf ultra high frequency upgrades upgrade validation vista voice datainformation technology specialist experience information technology specialist january company name specialist project engineer december current city state u army information systems engineering command usaisec projects involving large complex data networks telecommunications systems assigned fort huachuca engineering directorate usaisec develop manage coordinate implementation network communications local area networks lans visual information systems vis information technology infrastructure projects project manager lead engineer directed managed efforts five person integrated product team ipt implement million infrastructure new command control communications computers c facility joint special operations command jsoc ft bragg nc provided daily project coordination oversaw development technical requirements system design plan associated contract documents design drawings sf building reviewed building construction design drawings consolidated design change input requests customer team members provided justification proposed design changes building modifications ensure infrastructure installed according technical specifications applicable security standards customer requirements requests building design changes army corps engineers usace provided technical oversight project represented jsoc isec project meetings usace project stakeholders technical requirements project scheduling updates resolve controversial project issues created project integrated master schedule ims identify manage resources project documentation deliverables developed accurately ensure system reliability operability maintainability support army base realignment closure brac process performed duties project coordinator million brac mandated army central command arcent headquarters relocation arcent relocation project leader identified analyzed requirements assigned reviewed work exercised full control planning development implementation assigned tasks integrated product team ipt obtained contract engineering services developing acquisition requirements package arp participated source selection evaluation board sseb activities prepared statements work sows procurement data packages evaluated contractor work performance provided monthly performance report contracting office weekly project status updates isec management provided financial resource planning execution tracking include manpower temporary duty tdy acquisition resource requirements judiciously expended project resources determined priorities worked resource allocation limits fiscal law existing policy completed required contract modifications list materials loms major item list materials miloms well independent government cost estimates igces required integrated various sub systems based system dependencies technical adequacies customers need conducted technical reviews proposed test plans monitored system acceptance testing sat vis systems proposed solutions faults identified sat ensure continuity new existing systems compliance user requirements systems integration analyst july december company name city state supervisor randy devine systems integration analyst responsible contract information technology engineering services support army information systems engineering command usaisec developed facility design criteria fdc system design plans sdps engineering installation packages eips list materials loms acquisition documentation complex projects according user requirements worked government sub contractor personnel provided guidance oversight project document development validation u army forces command forscom u army reserve command usarc brac relocation provided engineering procurement installation cutover testing requirements high frequency hf ultra high frequency uhf radio systems antennas support command control communications computers intelligence information technology c systems project reviewed project documentation ensured contract deliverables complete delivered accurately time specified acquisition requirements package arp april september company name functional area expert command control sierra vista arizona supervisor robert kessler communications engineer supporting u army information systems engineering command usaisec providing engineering services form quick reactionengineering engineer furnish install test efit total communications functionality multiple command control c facilities provided qa qc checks acceptance testing various projects involving c facility upgrades well command headquarters relocations provided engineering support southern command southcom headquarters relocation project include developing fdc part design build contracting process usace developed sdp lom cost estimates test plans radio satellite systems copper fiber cable plant lightning protection systems grounding bonding shielding systems related infrastructure defense threat reduction agency dtra relocation project provided site engineering support voice data visual information systems installed united states army south usarso headquarters installation management agency ima fort sam houston texas provided detailed engineering design installation briefing display facilities bdf conference rooms command center areas telecommunications rooms trs open office areas conducted qa qc checks testing defense red switch network drsn global command control system gccs unclassified local area network niprnet secret local area network siprnet sensitive compartmented local area network sci lan administrative telephone system visual information systems assisted usaisec force projection engineering directorate st signal brigade personnel design installation c facility upgrade th theatre support command south korea performed site surveys gathered user requirements several staff directorates operational elements command developed sdp eip loms upgrade global command control system gccs communications systems well administrative tactical voice systems provided engineering support development c facility u army central command uscentcom headquarters foreign coalition forces doha qatar support operation iraqi freedom efforts included various secure voice data visual information systems critical command center operations supervised assisted routing termination acceptance testing fiber optic cat cabling voice data systems related telecommunications equipment infrastructure education bachelor science bs information technology university phoenix gpa gpa information technology gpa associates applied science aas electronic technology cochise college gpa gpa phi theta kappa electronic technology gpa phi theta kappa associate general studies ags cochise college gpa gpa phi theta kappa general studies gpa phi theta kappa skills administrative analyst army agency cable cabling cat documentation engineer engineering support financial functional government ims information systems information technology local area networks local area network lans lan law materials meetings office network networks personnel procurement project leader project coordination qa quick radio routing sat scheduling supervisor surveys switch system design systems integration telecommunications telephone theatre uhf ultra high frequency upgrades upgrade validation vista voice data
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information technology manager experience information technology manager april current company name city state annual budget planning department network administration implementation new technology developed company applications daily backups technical support users administration security firewall spam firewall web filter vlan vpn setup administration windows server r administration microsoft active directory administration pcs windows windows xp microsoft dfs dhcp dns wsus services administration ftp server implementation administration microsoft exchange server administration creation new users distribution groups daily backup servers desktop backup symantec backupexec administration maintenance daily backup sybase sql anywhere databases administration mac editing rooms os x san storage apple xsan tb array administration promise vtrak ex series software installation setup editing rooms final cut adobe products cinema etc hardware installation configuration video capture aja kona black magic video capture devices inews news room management system wide orbit traffic sales revenue software knowledge florical systems software television automation video server streambox broadcast streaming video miranda products responsible research quote acquisition configuration new network technology company repair installation updates software hardware pcs mac computers information technology manager july march company name city state develop maintain support house applications responsibilities include software licensing updating operating system desktop computers servers technical support users supervised two employees department developed program track inventory hardware distributed branch offices well user manual house application detailing procedures processes network administration lan desktop pcs windows standard edition active directory service dhcp dns server administration implementation ftp server large file transfer implementation distributed file system dfs share files department microsoft exchange server administration creation new users groups policy groups daily backup installation maintenance certification authority windows server web application administration maintenance daily backup database sybase sql anywhere maintenance creation desktop applications power builder power builder technical support branch offices new installation updates software hardware information systems administrator january july company name city state technical support network users branch offices implemented terminal service able connect five new branches colombia daily backup sybase sql anywhere database microsoft sql server database quickbooks pro database house program network administration implementation ftp service branches connections creation uses security access windows server administration active directory service administration maintenance microsoft sql server administration technical support branch offices installation updates software hardware education bs computer system engineer january fundacion universidad autonoma colombia city colombia computer system engineer computer technician april certification lan network administration january centro colombiano estudios profesionales pontificia universidad javeriana city colombia skills active directory adobe products apple automation backup broadcast budget planning computer technician hardware installation configuration hardware databases database dhcp dns editing final cut firewall ftp inventory lan mac magic access microsoft exchange server windows windows windows xp network administration network operating system power builder power builder processes quickbooks pro research sales san servers software installation microsoft sql server streaming video sybase sql anywhere sybase sql anywhere sybase sql anywhere symantec technical support television video vpn windows server windows serverinformation technology manager experience information technology manager april current company name city state annual budget planning department network administration implementation new technology developed company applications daily backups technical support users administration security firewall spam firewall web filter vlan vpn setup administration windows server r administration microsoft active directory administration pcs windows windows xp microsoft dfs dhcp dns wsus services administration ftp server implementation administration microsoft exchange server administration creation new users distribution groups daily backup servers desktop backup symantec backupexec administration maintenance daily backup sybase sql anywhere databases administration mac editing rooms os x san storage apple xsan tb array administration promise vtrak ex series software installation setup editing rooms final cut adobe products cinema etc hardware installation configuration video capture aja kona black magic video capture devices inews news room management system wide orbit traffic sales revenue software knowledge florical systems software television automation video server streambox broadcast streaming video miranda products responsible research quote acquisition configuration new network technology company repair installation updates software hardware pcs mac computers information technology manager july march company name city state develop maintain support house applications responsibilities include software licensing updating operating system desktop computers servers technical support users supervised two employees department developed program track inventory hardware distributed branch offices well user manual house application detailing procedures processes network administration lan desktop pcs windows standard edition active directory service dhcp dns server administration implementation ftp server large file transfer implementation distributed file system dfs share files department microsoft exchange server administration creation new users groups policy groups daily backup installation maintenance certification authority windows server web application administration maintenance daily backup database sybase sql anywhere maintenance creation desktop applications power builder power builder technical support branch offices new installation updates software hardware information systems administrator january july company name city state technical support network users branch offices implemented terminal service able connect five new branches colombia daily backup sybase sql anywhere database microsoft sql server database quickbooks pro database house program network administration implementation ftp service branches connections creation uses security access windows server administration active directory service administration maintenance microsoft sql server administration technical support branch offices installation updates software hardware education bs computer system engineer january fundacion universidad autonoma colombia city colombia computer system engineer computer technician april certification lan network administration january centro colombiano estudios profesionales pontificia universidad javeriana city colombia skills active directory adobe products apple automation backup broadcast budget planning computer technician hardware installation configuration hardware databases database dhcp dns editing final cut firewall ftp inventory lan mac magic access microsoft exchange server windows windows windows xp network administration network operating system power builder power builder processes quickbooks pro research sales san servers software installation microsoft sql server streaming video sybase sql anywhere sybase sql anywhere sybase sql anywhere symantec technical support television video vpn windows server windows server
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director information technology professional profile senior project management position senior project manager years diverse experience including health care private sector local state government aerospace defense contracting successful management fast paced private sector projects well large multi departmental multi agency government projects provided mentoring professional quality training hundreds project managers proven competence leadership communication project planning budgeting design change control execution implementation support experience director information technology current company name member health care executive team responsible delivery technology two hospitals clinics public health behavioral health medical examiner county health insurance plan implemented service itil active directory office agency responsible agency informatics organization outsourcing agency cerner ehr system implemented two major cerner upgrades developed technology plan implement agency new hospital developed managed county project leadership academy academy trains mentors project managers various agencies using pmi pmp grade training materials examples senior project manager architect business analyst company name health care agency electronic health record system managed implementation million cerner system two hospitals clinics public health months system included solutions including registration scheduling patient care billing included interfaces pacs pyxis entities land management providing project management office pmo oversight mentoring project managers major upgrade million county land management permitting system includes executive status presentations multiagency coordination mentoring supervision junior project managers fire department enterprise architecture initialization analysis estimating million upgrade fire department systems including development data warehouse executive dashboards property tax led team analysts develop comprehensive requirements document replacement property tax system document used request proposal new system system serve five county organizations consisting approximately employees well thousands taxpayers managed requirements definition design development implementation number large law enforcement public safety systems included inmate management system records management system rms mobile field reporting system mobile computer aided dispatch cad system wants warrants system investigative case management system systems share common data architecture serve members sheriff department projects k million size project teams varied people county telecommunications managed implementation cisco based data network voip telephone system county main campuses scope million project included phones switches routers stepped managed countywide microwave project already underway trouble million project used harris equipment sites five required new construction including towers generators shelters county services implemented service package department included implementation itil processes provided several new project management concepts county development teams established new tracking reporting standards mentored project managers principal consultant senior project manager principal consultant company name company crm practice acted roles including project management architect lead designer listed projects rr donnelley managed design development customer b b portal rr donnelley book division secure access customer proprietary reports using data aggregated disparate databases numerous publishing services facilities portal developed broadvision one one enterprise major functions advest managed design development web based workflow enabled electronic new account form system system custom application implement online account data collection real time compliance workflow processing interface advest adp back office system franciscan winery developed crm decision support solution several departments vendors based epiphany technology project included design epiphany data mart separate customer data warehouse new set applications designed load maintain access customer data warehouse mattel designed marketed proof concept internet marketing solution solution included leading edge integration epiphany annuncio products royal alliance associates developed fully integrated front office back office new accounts system system took information representative desktop loaded back office new accounts system performed compliance tests interfaced royal clearing vendor supported customer support representatives clients senior project manager company name major projects rearchitect altris product suite implemented customer support desk introduction implementation project management processes arco alaska managed implementation custom engineering drawing change solution reduced engineering change cycle time bell helicopter managed project implement capture high volumes purchase orders supporting documents later access distribution bell vast campus site offices mca universal managed implementation solution load track contracts mca clients vendors actors etc system required custom implementation full text search engine integrated altris document management technology caterpillar managed implementation distributed database imaging solution provided drawings shop floor several major utilities created developed multiple system delivery organizations quality assurance group test development labs engineering product release group product packaging group installation training centers customer support led several process engineering efforts combined individual group focus substantially improve overall customer satisfaction implemented several new project management concepts industry developed taught project management classes acted mentor project managers last years ventura county sheriff department graduated honors class president top academic award top cadet award leadership education mba pepperdine university bs biology computer science loyola marymount university biology computer science numerous classes project management virtually facets systems skills academic active directory adp apple architect agency b behavioral health billing book broadvision cad case management cisco concept contracts ventura crm clients customer satisfaction customer support data collection data warehouse databases database decision support delivery document management edge estimating focus front office drawing imaging insurance internet marketing itil law enforcement leadership leadership skills mentor mentoring access office ms project microwave enterprise network new construction packaging pacs patient care peoplesoft permitting presentations process engineering processes project management project leadership proposal public health public safety quality assurance real time reporting requirements definition rms routers sap scheduling sql supervision switches tax telecommunications telephone phones training materials upgrades upgrade utilities voip warrants web development workflowdirector information technology professional profile senior project management position senior project manager years diverse experience including health care private sector local state government aerospace defense contracting successful management fast paced private sector projects well large multi departmental multi agency government projects provided mentoring professional quality training hundreds project managers proven competence leadership communication project planning budgeting design change control execution implementation support experience director information technology current company name member health care executive team responsible delivery technology two hospitals clinics public health behavioral health medical examiner county health insurance plan implemented service itil active directory office agency responsible agency informatics organization outsourcing agency cerner ehr system implemented two major cerner upgrades developed technology plan implement agency new hospital developed managed county project leadership academy academy trains mentors project managers various agencies using pmi pmp grade training materials examples senior project manager architect business analyst company name health care agency electronic health record system managed implementation million cerner system two hospitals clinics public health months system included solutions including registration scheduling patient care billing included interfaces pacs pyxis entities land management providing project management office pmo oversight mentoring project managers major upgrade million county land management permitting system includes executive status presentations multiagency coordination mentoring supervision junior project managers fire department enterprise architecture initialization analysis estimating million upgrade fire department systems including development data warehouse executive dashboards property tax led team analysts develop comprehensive requirements document replacement property tax system document used request proposal new system system serve five county organizations consisting approximately employees well thousands taxpayers managed requirements definition design development implementation number large law enforcement public safety systems included inmate management system records management system rms mobile field reporting system mobile computer aided dispatch cad system wants warrants system investigative case management system systems share common data architecture serve members sheriff department projects k million size project teams varied people county telecommunications managed implementation cisco based data network voip telephone system county main campuses scope million project included phones switches routers stepped managed countywide microwave project already underway trouble million project used harris equipment sites five required new construction including towers generators shelters county services implemented service package department included implementation itil processes provided several new project management concepts county development teams established new tracking reporting standards mentored project managers principal consultant senior project manager principal consultant company name company crm practice acted roles including project management architect lead designer listed projects rr donnelley managed design development customer b b portal rr donnelley book division secure access customer proprietary reports using data aggregated disparate databases numerous publishing services facilities portal developed broadvision one one enterprise major functions advest managed design development web based workflow enabled electronic new account form system system custom application implement online account data collection real time compliance workflow processing interface advest adp back office system franciscan winery developed crm decision support solution several departments vendors based epiphany technology project included design epiphany data mart separate customer data warehouse new set applications designed load maintain access customer data warehouse mattel designed marketed proof concept internet marketing solution solution included leading edge integration epiphany annuncio products royal alliance associates developed fully integrated front office back office new accounts system system took information representative desktop loaded back office new accounts system performed compliance tests interfaced royal clearing vendor supported customer support representatives clients senior project manager company name major projects rearchitect altris product suite implemented customer support desk introduction implementation project management processes arco alaska managed implementation custom engineering drawing change solution reduced engineering change cycle time bell helicopter managed project implement capture high volumes purchase orders supporting documents later access distribution bell vast campus site offices mca universal managed implementation solution load track contracts mca clients vendors actors etc system required custom implementation full text search engine integrated altris document management technology caterpillar managed implementation distributed database imaging solution provided drawings shop floor several major utilities created developed multiple system delivery organizations quality assurance group test development labs engineering product release group product packaging group installation training centers customer support led several process engineering efforts combined individual group focus substantially improve overall customer satisfaction implemented several new project management concepts industry developed taught project management classes acted mentor project managers last years ventura county sheriff department graduated honors class president top academic award top cadet award leadership education mba pepperdine university bs biology computer science loyola marymount university biology computer science numerous classes project management virtually facets systems skills academic active directory adp apple architect agency b behavioral health billing book broadvision cad case management cisco concept contracts ventura crm clients customer satisfaction customer support data collection data warehouse databases database decision support delivery document management edge estimating focus front office drawing imaging insurance internet marketing itil law enforcement leadership leadership skills mentor mentoring access office ms project microwave enterprise network new construction packaging pacs patient care peoplesoft permitting presentations process engineering processes project management project leadership proposal public health public safety quality assurance real time reporting requirements definition rms routers sap scheduling sql supervision switches tax telecommunications telephone phones training materials upgrades upgrade utilities voip warrants web development workflow
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information technology manager qualifications strong communication skills web application design working independently html leadership adobe professional governance adobe photoshop requirements gathering adobe dreamweaver software development life cycle windows server principles sdlc windows server project management active directory system administration sql help desk administration microsoft office database design sap business objects web intelligence microsoft sharepoint asp net business operations c database development disaster recovery forms development grants development html computer support marketing materials microsoft access microsoft sql server oracle database pl sql personnel management purchasing report writing requirements gathering sql strategic planning user manuals training materials troubleshooting upgrade web development workflow experience information technology manager april current company name city state managed computer support staff college serving employees responsible planning implementation major modifications upgrade entire computing environment college involved governance efforts campus develop infrastructure security policy overseen help desk support included troubleshooting hardware software windows servers managed multiple projects varying scope time frame difficulty develop applications solutions various needs faculty staff students administer data needs college including data security database development maintenance report generation responsible purchasing appropriate computing equipment would fit various needs college faculty staff system analyst june april company name city state managed efforts staff accomplish various tasks related new system migration project generate sql data population complex report writing using pl sql crystal reports accommodate new system migration project maintain improve existing databases used manage day created several tools using visual basic sql assist housing specialists improve accuracy data files needed mandatory reporting federal government graduate assistant technical writer january may company name city state developed user manuals training materials computer systems used police personnel tested web client server applications ensure user requirements met utilized web development tools create line user manuals co founder business manager december current company name city state managed aspects business operations non profit performance arts organization developed marketing materials release community entities wrote grants secure funding youth school time programs applications october july company name city state documented user requirements rewriting existing billing systems tracked resource usage internal service group entire global organization lead development team requirements gathering tasks provided support billing systems involving troubleshooting complex queries programmer analyst june september company name city state performed tasks allstages system development life cycle disability claims system including user specifications functionalperformed tasks allstages system development life cycle disability claims system including user specifications functional designs technical designs created oracle database objects views queries pl sql sql satisfy reporting needs end users developed testing strategy lead testing team responsible testing stages large disability claims system education master science management information systems may university illinois city state management information systems bachelor science information decision sciences may university illinois city state information decision sciences skills asp net active directory adobe acrobat adobe dreamweaver adobe photoshop application design arts billing systems business objects business operations c client server strong communication skills hardware crystal reports databases database development database development database design disaster recovery forms frame functional government grants help desk support help desk html computer support leadership marketing materials microsoft access microsoft office microsoft sharepoint windows migration oracle database pl sql personnel personnel management police profit project management purchasing report writing reporting requirements gathering sap sdlc servers software development microsoft sql server sql strategy strategic planning system administration user manuals training materials troubleshooting upgrade visual basic web intelligence web development windows server workflow affiliations quality driven information technology manager years experience aligning business systems business policies guidelines managing support application development operations looking bring strong management analytical problem solving skills industry leading technology companyinformation technology manager qualifications strong communication skills web application design working independently html leadership adobe professional governance adobe photoshop requirements gathering adobe dreamweaver software development life cycle windows server principles sdlc windows server project management active directory system administration sql help desk administration microsoft office database design sap business objects web intelligence microsoft sharepoint asp net business operations c database development disaster recovery forms development grants development html computer support marketing materials microsoft access microsoft sql server oracle database pl sql personnel management purchasing report writing requirements gathering sql strategic planning user manuals training materials troubleshooting upgrade web development workflow experience information technology manager april current company name city state managed computer support staff college serving employees responsible planning implementation major modifications upgrade entire computing environment college involved governance efforts campus develop infrastructure security policy overseen help desk support included troubleshooting hardware software windows servers managed multiple projects varying scope time frame difficulty develop applications solutions various needs faculty staff students administer data needs college including data security database development maintenance report generation responsible purchasing appropriate computing equipment would fit various needs college faculty staff system analyst june april company name city state managed efforts staff accomplish various tasks related new system migration project generate sql data population complex report writing using pl sql crystal reports accommodate new system migration project maintain improve existing databases used manage day created several tools using visual basic sql assist housing specialists improve accuracy data files needed mandatory reporting federal government graduate assistant technical writer january may company name city state developed user manuals training materials computer systems used police personnel tested web client server applications ensure user requirements met utilized web development tools create line user manuals co founder business manager december current company name city state managed aspects business operations non profit performance arts organization developed marketing materials release community entities wrote grants secure funding youth school time programs applications october july company name city state documented user requirements rewriting existing billing systems tracked resource usage internal service group entire global organization lead development team requirements gathering tasks provided support billing systems involving troubleshooting complex queries programmer analyst june september company name city state performed tasks allstages system development life cycle disability claims system including user specifications functionalperformed tasks allstages system development life cycle disability claims system including user specifications functional designs technical designs created oracle database objects views queries pl sql sql satisfy reporting needs end users developed testing strategy lead testing team responsible testing stages large disability claims system education master science management information systems may university illinois city state management information systems bachelor science information decision sciences may university illinois city state information decision sciences skills asp net active directory adobe acrobat adobe dreamweaver adobe photoshop application design arts billing systems business objects business operations c client server strong communication skills hardware crystal reports databases database development database development database design disaster recovery forms frame functional government grants help desk support help desk html computer support leadership marketing materials microsoft access microsoft office microsoft sharepoint windows migration oracle database pl sql personnel personnel management police profit project management purchasing report writing reporting requirements gathering sap sdlc servers software development microsoft sql server sql strategy strategic planning system administration user manuals training materials troubleshooting upgrade visual basic web intelligence web development windows server workflow affiliations quality driven information technology manager years experience aligning business systems business policies guidelines managing support application development operations looking bring strong management analytical problem solving skills industry leading technology company
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experienced information technology manager experience experienced information technology manager highly accomplished professional years experience variety management areas astute identifying operational business needs turning needs requirements producing supporting business reporting systems skilled phases project management managing resources personnel leadership demonstrated ability implement effective systems manage high output work teams key proficiencies personnel management leadership management shore shore resources financial budgets planning project management business intelligence communications business analysis report development analysis user relations user training development superior microsoft office product knowledge redesign entire bi program including streamlining platform redesign warehouse revamp reporting tools resulting consistent data entire organization quality trusted data business decision making license cost savings year year period redeployment architecture business objects sap bo sap bw providing backend closed system tools improve report design runtime efficiency reports implementation revamped external website using sharepoint redesign toolset project brought technology current sharepoint architecture providing vendor support established new company branding redesign sharepoint end user experience gain user acceptance build stronger partnership business units applications team leader current company name city state manager business intelligence dba sharepoint web departments including strategic planning overall systems architecture personnel work variety vertical horizontal reporting structures communicate progress status cultivate relationships levels organization build strong partnerships review reporting database sharepoint web practices ensure proper techniques utilized handle project management departmental staff development compensation hiring practices management personnel includes offshore consultants well company employees accomplishments implementation revamped external website using sharepoint redesign toolset managed time budget project brought technology current provided streamlined user experience redevelopment standards sharepoint governance managed time implementing governance allowed save gb server space positioned site new branding redesign entire bi structure including platform databases reporting currently going managing providing technical assistance project brings disparate data sources together combines tools one system saves licensing costs year years business intelligence manager company name city state manager reporting department including strategic planning overall systems architecture worked levels organization communicate project status created maintained relationships executives adhere company goals performed data analysis management reporting software systems data warehouse environment reviewed reporting practices ensure proper techniques utilized handled project management oversaw departmental budget staff development compensation hiring practices accomplishments upgrade business objects architecture unsupported version latest copy done time budget managed project well technical work upgrade databases ms sql oracle support parent company design standards done time budget managed project redeployment architecture business objects sap bo bw managed project well technical work participated phase information systems software administrator company name city state managed maintained software packages entire organization including erp crm sql databases reporting software lead efforts analyze company needs determine software use could best configured align company needs worked levels company maintain administer software reporting needs managed help desk personnel accomplishments implementation new erp system organization including database software reporting managed project scope budget timeline implementation crm system managed time budget educationba management western governor university management general studies university phoenix general studies business management focus diploma general studies denmark high school general studies professional affiliations girl scouts america troop leader volunteer present women technology wisconsin inc brand ambassador may present allouez traffic safety committee leadership green bay skills branding budgets budget business analysis bi business intelligence business management business objects crm data analysis data warehouse dba databases database decision making erp financial focus help desk hiring leadership managing microsoft office sharepoint oracle personnel personnel management producing progress project management quality reporting sap bw sap ms sql sql staff development strategic planning systems architecture technical assistance user training upgrade websiteexperienced information technology manager experience experienced information technology manager highly accomplished professional years experience variety management areas astute identifying operational business needs turning needs requirements producing supporting business reporting systems skilled phases project management managing resources personnel leadership demonstrated ability implement effective systems manage high output work teams key proficiencies personnel management leadership management shore shore resources financial budgets planning project management business intelligence communications business analysis report development analysis user relations user training development superior microsoft office product knowledge redesign entire bi program including streamlining platform redesign warehouse revamp reporting tools resulting consistent data entire organization quality trusted data business decision making license cost savings year year period redeployment architecture business objects sap bo sap bw providing backend closed system tools improve report design runtime efficiency reports implementation revamped external website using sharepoint redesign toolset project brought technology current sharepoint architecture providing vendor support established new company branding redesign sharepoint end user experience gain user acceptance build stronger partnership business units applications team leader current company name city state manager business intelligence dba sharepoint web departments including strategic planning overall systems architecture personnel work variety vertical horizontal reporting structures communicate progress status cultivate relationships levels organization build strong partnerships review reporting database sharepoint web practices ensure proper techniques utilized handle project management departmental staff development compensation hiring practices management personnel includes offshore consultants well company employees accomplishments implementation revamped external website using sharepoint redesign toolset managed time budget project brought technology current provided streamlined user experience redevelopment standards sharepoint governance managed time implementing governance allowed save gb server space positioned site new branding redesign entire bi structure including platform databases reporting currently going managing providing technical assistance project brings disparate data sources together combines tools one system saves licensing costs year years business intelligence manager company name city state manager reporting department including strategic planning overall systems architecture worked levels organization communicate project status created maintained relationships executives adhere company goals performed data analysis management reporting software systems data warehouse environment reviewed reporting practices ensure proper techniques utilized handled project management oversaw departmental budget staff development compensation hiring practices accomplishments upgrade business objects architecture unsupported version latest copy done time budget managed project well technical work upgrade databases ms sql oracle support parent company design standards done time budget managed project redeployment architecture business objects sap bo bw managed project well technical work participated phase information systems software administrator company name city state managed maintained software packages entire organization including erp crm sql databases reporting software lead efforts analyze company needs determine software use could best configured align company needs worked levels company maintain administer software reporting needs managed help desk personnel accomplishments implementation new erp system organization including database software reporting managed project scope budget timeline implementation crm system managed time budget educationba management western governor university management general studies university phoenix general studies business management focus diploma general studies denmark high school general studies professional affiliations girl scouts america troop leader volunteer present women technology wisconsin inc brand ambassador may present allouez traffic safety committee leadership green bay skills branding budgets budget business analysis bi business intelligence business management business objects crm data analysis data warehouse dba databases database decision making erp financial focus help desk hiring leadership managing microsoft office sharepoint oracle personnel personnel management producing progress project management quality reporting sap bw sap ms sql sql staff development strategic planning systems architecture technical assistance user training upgrade website
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information technology manager summary successful fifteen years experience management technical support skilled installation configuration migration implementation server platforms dedicated manager well versed analyzing mitigating risk finding cost effective solutions experience strategic planning designing budgeting new products excellent troubleshooting skills network servers software applications highlights leadership vision network infrastructurehardware software upgrade planningproject trackingbudgeting resource management active directory adobe antivirus backup exec backup budget business processes call center capacity planning cisco computer assembly hardware contracts das direct attached storage database dell dell servers designing desktops documentation firewall hp hiring information systems iso leadership linux logistics mac mac managing access microsoft certified professional microsoft exchange microsoft exchangeserver microsoft office professional office microsoft project microsoft visio professional windows windows windows nas network attached storage enterprise network printers network networking new product development operating systems pbx pci phone system policies project management quality quality assurance quality improvement quickbooks pro research robotic safety storage area network san scheduling servers microsoft sql microsoft sql server symantec teamwork technical analysis phones troubleshooting visio professional vision wan web portal experience information technology manager july current company name city provide leadership vision management department develop capitol budget monitor approve department expenditures manage monitor maintain network infrastructure manage phone system including call center office phones manage hardware software configuration installation maintenance manage staff scheduling performance review training hiring termination anddisciplinary action maintain pci dss payment card industry data security standards information systems research new technologies calculate future needs achieve capacity planning perform technical analysis improve business processes save cost time manage technology documents maintenance agreements service contracts computer manufacturing supervisor september september city supervised team computer assemblers testers technicians organized computer assembly testing daily production implemented procedures safety performance policies ensured employees trained process manufacturing monitor software hardware evaluation ensure compatibility managed documentation control hardware software provided resolutions engineering logistics management coordinated daily resolutions issues team effort effective communication quality assurance supervisor march company name city supervised team computer quality inspectors software evaluators hired interviewed promoted candidates new positions coordinated quality assurance new product development proto types monitored software hardware compatibility reliability managed documentation control hardware software monitor schedules training expenditure documentation interview vendors devices parts components evaluation counseled employees improve morale productivity teamwork interpreted instructions iso compliance implemented procedures safety performance policies maintain effective communication channels quality improvement assessed product viability planned improvement modifications education bachelor science information system december university phoenix information system information system microsoft certified professional tech skills june associate science computer technology june american river college computer technology accomplishments guided company comply pci data security standard got certifiedmigrated analog phone system voip saving k year costmigrated physical servers hyper v save cost improve productivity skills active directory adobe antivirus backup exec backup budget business processes call center call center capacity planning cisco computer assembly hardware contracts direct attached storage das database dell dell servers designing desktops documentation firewall hp hiring information systems information systems iso leadership linux logistics logistics management mac mac managing access microsoft certified professional microsoft exchange microsoft office professional office microsoft project microsoft sql microsoft visio professional windows windows windows enterprise nas network attached storage network printers network networking new product development operating systems pbx pci phone system policies project management quality qualityassurance quality improvement quickbooks pro research robotic safety storage area network san scheduling servers microsoft sql server symantec teamwork technical analysis phones troubleshooting upgrade visio professional vision portal waninformation technology manager summary successful fifteen years experience management technical support skilled installation configuration migration implementation server platforms dedicated manager well versed analyzing mitigating risk finding cost effective solutions experience strategic planning designing budgeting new products excellent troubleshooting skills network servers software applications highlights leadership vision network infrastructurehardware software upgrade planningproject trackingbudgeting resource management active directory adobe antivirus backup exec backup budget business processes call center capacity planning cisco computer assembly hardware contracts das direct attached storage database dell dell servers designing desktops documentation firewall hp hiring information systems iso leadership linux logistics mac mac managing access microsoft certified professional microsoft exchange microsoft exchangeserver microsoft office professional office microsoft project microsoft visio professional windows windows windows nas network attached storage enterprise network printers network networking new product development operating systems pbx pci phone system policies project management quality quality assurance quality improvement quickbooks pro research robotic safety storage area network san scheduling servers microsoft sql microsoft sql server symantec teamwork technical analysis phones troubleshooting visio professional vision wan web portal experience information technology manager july current company name city provide leadership vision management department develop capitol budget monitor approve department expenditures manage monitor maintain network infrastructure manage phone system including call center office phones manage hardware software configuration installation maintenance manage staff scheduling performance review training hiring termination anddisciplinary action maintain pci dss payment card industry data security standards information systems research new technologies calculate future needs achieve capacity planning perform technical analysis improve business processes save cost time manage technology documents maintenance agreements service contracts computer manufacturing supervisor september september city supervised team computer assemblers testers technicians organized computer assembly testing daily production implemented procedures safety performance policies ensured employees trained process manufacturing monitor software hardware evaluation ensure compatibility managed documentation control hardware software provided resolutions engineering logistics management coordinated daily resolutions issues team effort effective communication quality assurance supervisor march company name city supervised team computer quality inspectors software evaluators hired interviewed promoted candidates new positions coordinated quality assurance new product development proto types monitored software hardware compatibility reliability managed documentation control hardware software monitor schedules training expenditure documentation interview vendors devices parts components evaluation counseled employees improve morale productivity teamwork interpreted instructions iso compliance implemented procedures safety performance policies maintain effective communication channels quality improvement assessed product viability planned improvement modifications education bachelor science information system december university phoenix information system information system microsoft certified professional tech skills june associate science computer technology june american river college computer technology accomplishments guided company comply pci data security standard got certifiedmigrated analog phone system voip saving k year costmigrated physical servers hyper v save cost improve productivity skills active directory adobe antivirus backup exec backup budget business processes call center call center capacity planning cisco computer assembly hardware contracts direct attached storage das database dell dell servers designing desktops documentation firewall hp hiring information systems information systems iso leadership linux logistics logistics management mac mac managing access microsoft certified professional microsoft exchange microsoft office professional office microsoft project microsoft sql microsoft visio professional windows windows windows enterprise nas network attached storage network printers network networking new product development operating systems pbx pci phone system policies project management quality qualityassurance quality improvement quickbooks pro research robotic safety storage area network san scheduling servers microsoft sql server symantec teamwork technical analysis phones troubleshooting upgrade visio professional vision portal wan
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information technology specialist professional summary experienced network professional outstanding success rate installing supporting critical multi site networks proven ability manage phases network installation administration analyzing business requirements crafting technical network solutions possess excellent written verbal communication skills knowledge latest advances technology network administrator talented resolving highly technical issues efficiently maintain uptime increase productivity levels skills remote access support systems analysis preventative maintenance expert data backup recovery systems wireless access point performance testing user account creation superb interpersonal skills antivirus spam blocking vpn configurations lan wan expertise work history information technology specialist current company name city state provides outstanding support mission partners customers responds customer calls touch labor requests ensures confidentiality integrity availability systems data available lan troubleshoots hardware software components manages testing installation configuration software performs daily security inspections entire decc facility include secured controlled areas identifies mitigates security vulnerabilities coordinates security manager coordinates escorts decc visitors secure areas ensures authorized personnel equipment permitted controlled secure areas enclave lan administrator decc warner robins ensures administrative lan automated data processing equipment used personnel maintained fully operational plans coordinates installation new software network infrastructure equipment monitors network performance performs diagnostics identify resolve connectivity issues appointed alternate ticket manager assigns track incident status ensure incidents worked completed allotted time escalates forward incidents evaluation needed implemented coordinated complete technology refresh decc ensuring staff properly equipped support decc mission spearheaded decc migration admin enclave network disanet network minimal impact decc personnel provides outstanding support mission partners customers develops plans designs network modifications enhancements interfaces vendors ensure appropriate resolution network outages periods reduced performance troubleshot maintained networking devices infrastructure enterprise including switches routers firewalls troubleshot maintained networking devices infrastructure enterprise including switches routers firewalls documented server network problems unusual events detail upgraded expanded network systems components computer systems administrator company name city state deploys computer systems hardware base performs new replacement desktop laptop imaging users troubleshoot correct local desktop firewall issues antivirus updating issues performs upgrades installation software drivers essential desktop troubleshooting team lead deployment siprnet workstations tasked primary administrator siprnet support zone performed security scans classified systems collaborated information assurance team mitigate vulnerabilities breaches install configure hardware software meet end user needs poc installs upgrades cargo management operations system provide desktop support uses various utilities trouble shoot repair check configuration desktops install configure network pc attached printers include brother hewlett packard xerox multifunction printers troubleshoot diagnose end user network connectivity bandwidth issues dhcp scope issues diagnose correct workstation performance issues maintain network computer system security ensure systems operating correctly imaged deployed laptop desktops customers robins afb restored data operating systems files documents drivers information assurance network security company name city state depth experience multiple environments developing implementing maintaining secure networks duties ranged installing maintaining workstations managing base boundary exception system distributed monitored maintained time compliance network orders threat bulletins advisories generated af computer emergency response team responsibilities accomplishments helpdesk technician company name city state responsibilities included working end users resolve issues relating operating system issues win x nt win network connectivity tcp ip configuration upgrades ms office products internet connectivity responded customer issues provided technical support monitored network control center system supporting customers created maintained user accounts email boxes distribution lists access permissions installed programs performed upgrades applied security patches necessary isolated faults degradations determine cause maintained security integrity secure domains unauthorized access education bachelor science computer information systems jacksonville university city state computer information systems certifications comptia comptia security sti certified help desk professional skills active directory administrative antivirus c client server compaq hardware client data processing dell servers desktops dhcp documentation drivers email firewall ghost help desk hewlett packard ibm imaging information systems internet connectivity lan team lead managing mcafee access microsoft exchange ms office products microsoft office suite windows win windows win windows nt windows nt migration monitors enterprise network administration network security network networking networks norton operating systems operating system peripherals personnel policies printers various printers processes risk management routers switches symantec tcp ip technical support desktop support troubleshoot trouble shoot troubleshooting upgrades utilities vista additional information security clearance tsci top secret security clearanceinformation technology specialist professional summary experienced network professional outstanding success rate installing supporting critical multi site networks proven ability manage phases network installation administration analyzing business requirements crafting technical network solutions possess excellent written verbal communication skills knowledge latest advances technology network administrator talented resolving highly technical issues efficiently maintain uptime increase productivity levels skills remote access support systems analysis preventative maintenance expert data backup recovery systems wireless access point performance testing user account creation superb interpersonal skills antivirus spam blocking vpn configurations lan wan expertise work history information technology specialist current company name city state provides outstanding support mission partners customers responds customer calls touch labor requests ensures confidentiality integrity availability systems data available lan troubleshoots hardware software components manages testing installation configuration software performs daily security inspections entire decc facility include secured controlled areas identifies mitigates security vulnerabilities coordinates security manager coordinates escorts decc visitors secure areas ensures authorized personnel equipment permitted controlled secure areas enclave lan administrator decc warner robins ensures administrative lan automated data processing equipment used personnel maintained fully operational plans coordinates installation new software network infrastructure equipment monitors network performance performs diagnostics identify resolve connectivity issues appointed alternate ticket manager assigns track incident status ensure incidents worked completed allotted time escalates forward incidents evaluation needed implemented coordinated complete technology refresh decc ensuring staff properly equipped support decc mission spearheaded decc migration admin enclave network disanet network minimal impact decc personnel provides outstanding support mission partners customers develops plans designs network modifications enhancements interfaces vendors ensure appropriate resolution network outages periods reduced performance troubleshot maintained networking devices infrastructure enterprise including switches routers firewalls troubleshot maintained networking devices infrastructure enterprise including switches routers firewalls documented server network problems unusual events detail upgraded expanded network systems components computer systems administrator company name city state deploys computer systems hardware base performs new replacement desktop laptop imaging users troubleshoot correct local desktop firewall issues antivirus updating issues performs upgrades installation software drivers essential desktop troubleshooting team lead deployment siprnet workstations tasked primary administrator siprnet support zone performed security scans classified systems collaborated information assurance team mitigate vulnerabilities breaches install configure hardware software meet end user needs poc installs upgrades cargo management operations system provide desktop support uses various utilities trouble shoot repair check configuration desktops install configure network pc attached printers include brother hewlett packard xerox multifunction printers troubleshoot diagnose end user network connectivity bandwidth issues dhcp scope issues diagnose correct workstation performance issues maintain network computer system security ensure systems operating correctly imaged deployed laptop desktops customers robins afb restored data operating systems files documents drivers information assurance network security company name city state depth experience multiple environments developing implementing maintaining secure networks duties ranged installing maintaining workstations managing base boundary exception system distributed monitored maintained time compliance network orders threat bulletins advisories generated af computer emergency response team responsibilities accomplishments helpdesk technician company name city state responsibilities included working end users resolve issues relating operating system issues win x nt win network connectivity tcp ip configuration upgrades ms office products internet connectivity responded customer issues provided technical support monitored network control center system supporting customers created maintained user accounts email boxes distribution lists access permissions installed programs performed upgrades applied security patches necessary isolated faults degradations determine cause maintained security integrity secure domains unauthorized access education bachelor science computer information systems jacksonville university city state computer information systems certifications comptia comptia security sti certified help desk professional skills active directory administrative antivirus c client server compaq hardware client data processing dell servers desktops dhcp documentation drivers email firewall ghost help desk hewlett packard ibm imaging information systems internet connectivity lan team lead managing mcafee access microsoft exchange ms office products microsoft office suite windows win windows win windows nt windows nt migration monitors enterprise network administration network security network networking networks norton operating systems operating system peripherals personnel policies printers various printers processes risk management routers switches symantec tcp ip technical support desktop support troubleshoot trouble shoot troubleshooting upgrades utilities vista additional information security clearance tsci top secret security clearance
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director information technology professional summary results driven director years experience diverse industries including port higher education expertise includes team leadership technical architecture training development disaster recovery planning information protection analysis dynamic resourceful extremely driven individual deep passion creating delivering programs solutions empower team company customer meet exceed desired expectations core qualifications management results oriented operations management budget administration change management problem resolution team leadership decisive leader cost reduction experience director information technology august current company name city state manages information technology computer center board commissioners port new orleans board develops initiates implements monitors procedures necessary determine need improvement system operational activities makes recommendations acquisition lease rental equipment computer services development implementation new data processing programs expansion existing equipment programs provide information recommendations port management relevant establishment priorities prospective system applications develops revises data practices concerning plan procedures consistent agency goals objectives information communications fields formulates requests bid requests proposals major minor professional services hardware contracts directly involved vendor selection final contract negotiations approvals supervises information technology telecommunication staff provides guidance direction daily activities develops supervises work system project consultants provides consulting services port departments divisions concerning information systems new programs data processing develops form management procedures reviews justifies current practices evaluates existing manual automated information related activities including physical work environment administrative procedures work flows represents board commissioners national international committees conferences necessary prepares hardware software personnel budgets department staying abreast new technologies cost benefit analysis technologies incorporation technologies budgeting process participates formulating board current future short long term strategic planning including pc networking email ibm iseries support internet imaging computer aided software engineering communication protocols edi gis etc reviews makes recommendations management use control mainframe data processing systems internal operations servicing maritime community movement cargo port assures software utilizing mainframe remote computer local area wide area network equipment protected secure viruses outside intrusion cyber attack supervise development long range plans use data processing equipment board related private sector firms government agencies assure confidentiality priority data supervise distribution data appropriate public private sector recipients coordinates flow information house departments private sector maritime interests u customs agencies oversees large repertoire sophisticated application software interface representatives local national international maritime government agencies offices firms concerning technical requirements operation benefits system reviews coordinates makes recommendations board management maritime interests data transmission requirements monitors preparation reports submitted board management private sector governmental agencies data processing technology issues keeps abreast changes maritime industry affects movement general containerized cargo flow electronic communications charge telephone services required board includes main administrative phone switch sub switches cell broadband services define scope work specifications hardware software needs homeland security grant investment justifications present fas system repair updates building access command control security camera projects portwide cruise terminals wireless backbone infrastructure msco provisioning mobile command center repair upgrade underwater inspection vehicle equipment technology installation harbor police patrol boat integration command bridge incident control servers gis server implementation associate vice president information technology telecommunication october company name city state oversight responsibility staff people including professionals created managed office information technology developed implemented strategic plan office information technology awarded directed million grant install telecommunications fiber optic infrastructure university integrated management information system department telecommunication department one cohesive department provided data communication services entire university community implemented university wide operation telephone pbx voice data wireless communications developed administrative system users become proficient areas ensured data integrity responsibility standardizing ways means data collection thereby maintaining integrity inputs outcomes created filtering process recognize viruses infect systems thus established reliable network free viruses spam implemented effective customer service customized suit individual needs ensuring users standardized smooth communication one created inclusive customer friendly telecommunications climate ensuring students respected equally faculty implemented comprehensive university system increasing number telecommunication units increased number computer labs two nine ensuring dramatic increase resources students increasing staff education ph coastal oceanography state university new york city state usa coastal oceanography computer science marine sciences research center school marine atmospheric sciences computer science b mathematics university evansville city state mathematics xavier university city state professional affiliations member aapa information technology committee represented university president southern educational foundation member instructional technology assistance project itap team participated educational leadership council served academic computing committee accomplishments mcse microsoft certified systems engineer ldcca certified installer fiber optic category e certified construction quality management contractors u army core engineers wireless network auditing training system forensics investigation response training hacker techniques exploits incident handling training accreditation skills academic administrative agency basic benefits broadband budgeting budgets cobol hardware computer applications conferences consulting contract negotiations contracts customer service data analysis data collection data processing database management dbase iv direction edi email features fortran gis government grants ibm ibm compatible imaging information systems information technology inspection interpretation laser macintosh mainframe mapinfo mathematics access ms excel office management information system monitors natural naval network novell netware oil operating systems pascal pbx pc networking personnel camera police programming proposals protocols radio real time reception relational database research rpg iii servers shell software engineering strategic strategic planning sun sparc switches switch telecommunications telecommunication telephone phone transmission unix c unix upgrade vax vms voice data wide area network written additional informationcommunity service board north region leadership institute norli volunteer activities new orleans enhancement center taught senior citizens use computer board advocates science math education inc honors awards certifications certified port executive turner fellowship state university new york stony brook united negro college fund fellowship national consortium educational access fellowship william mary simon fellowshipdirector information technology professional summary results driven director years experience diverse industries including port higher education expertise includes team leadership technical architecture training development disaster recovery planning information protection analysis dynamic resourceful extremely driven individual deep passion creating delivering programs solutions empower team company customer meet exceed desired expectations core qualifications management results oriented operations management budget administration change management problem resolution team leadership decisive leader cost reduction experience director information technology august current company name city state manages information technology computer center board commissioners port new orleans board develops initiates implements monitors procedures necessary determine need improvement system operational activities makes recommendations acquisition lease rental equipment computer services development implementation new data processing programs expansion existing equipment programs provide information recommendations port management relevant establishment priorities prospective system applications develops revises data practices concerning plan procedures consistent agency goals objectives information communications fields formulates requests bid requests proposals major minor professional services hardware contracts directly involved vendor selection final contract negotiations approvals supervises information technology telecommunication staff provides guidance direction daily activities develops supervises work system project consultants provides consulting services port departments divisions concerning information systems new programs data processing develops form management procedures reviews justifies current practices evaluates existing manual automated information related activities including physical work environment administrative procedures work flows represents board commissioners national international committees conferences necessary prepares hardware software personnel budgets department staying abreast new technologies cost benefit analysis technologies incorporation technologies budgeting process participates formulating board current future short long term strategic planning including pc networking email ibm iseries support internet imaging computer aided software engineering communication protocols edi gis etc reviews makes recommendations management use control mainframe data processing systems internal operations servicing maritime community movement cargo port assures software utilizing mainframe remote computer local area wide area network equipment protected secure viruses outside intrusion cyber attack supervise development long range plans use data processing equipment board related private sector firms government agencies assure confidentiality priority data supervise distribution data appropriate public private sector recipients coordinates flow information house departments private sector maritime interests u customs agencies oversees large repertoire sophisticated application software interface representatives local national international maritime government agencies offices firms concerning technical requirements operation benefits system reviews coordinates makes recommendations board management maritime interests data transmission requirements monitors preparation reports submitted board management private sector governmental agencies data processing technology issues keeps abreast changes maritime industry affects movement general containerized cargo flow electronic communications charge telephone services required board includes main administrative phone switch sub switches cell broadband services define scope work specifications hardware software needs homeland security grant investment justifications present fas system repair updates building access command control security camera projects portwide cruise terminals wireless backbone infrastructure msco provisioning mobile command center repair upgrade underwater inspection vehicle equipment technology installation harbor police patrol boat integration command bridge incident control servers gis server implementation associate vice president information technology telecommunication october company name city state oversight responsibility staff people including professionals created managed office information technology developed implemented strategic plan office information technology awarded directed million grant install telecommunications fiber optic infrastructure university integrated management information system department telecommunication department one cohesive department provided data communication services entire university community implemented university wide operation telephone pbx voice data wireless communications developed administrative system users become proficient areas ensured data integrity responsibility standardizing ways means data collection thereby maintaining integrity inputs outcomes created filtering process recognize viruses infect systems thus established reliable network free viruses spam implemented effective customer service customized suit individual needs ensuring users standardized smooth communication one created inclusive customer friendly telecommunications climate ensuring students respected equally faculty implemented comprehensive university system increasing number telecommunication units increased number computer labs two nine ensuring dramatic increase resources students increasing staff education ph coastal oceanography state university new york city state usa coastal oceanography computer science marine sciences research center school marine atmospheric sciences computer science b mathematics university evansville city state mathematics xavier university city state professional affiliations member aapa information technology committee represented university president southern educational foundation member instructional technology assistance project itap team participated educational leadership council served academic computing committee accomplishments mcse microsoft certified systems engineer ldcca certified installer fiber optic category e certified construction quality management contractors u army core engineers wireless network auditing training system forensics investigation response training hacker techniques exploits incident handling training accreditation skills academic administrative agency basic benefits broadband budgeting budgets cobol hardware computer applications conferences consulting contract negotiations contracts customer service data analysis data collection data processing database management dbase iv direction edi email features fortran gis government grants ibm ibm compatible imaging information systems information technology inspection interpretation laser macintosh mainframe mapinfo mathematics access ms excel office management information system monitors natural naval network novell netware oil operating systems pascal pbx pc networking personnel camera police programming proposals protocols radio real time reception relational database research rpg iii servers shell software engineering strategic strategic planning sun sparc switches switch telecommunications telecommunication telephone phone transmission unix c unix upgrade vax vms voice data wide area network written additional informationcommunity service board north region leadership institute norli volunteer activities new orleans enhancement center taught senior citizens use computer board advocates science math education inc honors awards certifications certified port executive turner fellowship state university new york stony brook united negro college fund fellowship national consortium educational access fellowship william mary simon fellowship
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information technology specialist system analysis summary years professional service information technology support technical operations working federal government private sectors broad knowledge expertise strategic planning business systems network operations security system analysis goal secure permanent employment outstanding organization offer opportunities growth advancement implementing high degree professionalism enthusiasm initiative daily basis highlights active top security clearance sci certified cisco network associate certified comptia security microsoft sharepoint train experience company name february may information technology specialist system analysis city state serve system analyst assist business process improvement efforts responsible physical setup computer workstations configuration microsoft outlook operation integration hardware software components associated databases support department army monitor network ensure network availability system users perform necessary maintenance support network availability collaborate work together joint service provider information technology agency disa video teleconference team coordinate implement superior services army g staff customers develop document implement asset management program identify location maintain accountability equipment serve contract office representative effectively manage verizon service contract business systems tools contractor performance assessment reporting system cpars wide area work flow wawf manage related issues trouble ticketing system known remedy coordinate custom care liaison regarding technical assessment cost estimate life cycle replacement prepare documentation complex systems processes assigned functional area responsibility maintain business continuity plan manage copier printer inventory program serves entitlement manager dod enterprise email system create distribution list email accounts restrict grant permission individual group emails responsible analyzing new information technology equipment conduct testing product services responsible migration isdn telephone systems users ensure corrective actions restore operational services verizon software applications provide technical assistance desktop support various operating systems applications conduct information assurance security training manage network account access requests serve advisor chief information officer matters relating security vulnerabilities threats g computer systems develop corresponding security countermeasures necessary protect technical complex sensitive classified information processed army computer equipment provide technical support assist preparing implementing policy guidance g organization evaluate new revised information security policy standards procedural guidance support protection information technology systems work closely program project activities develop safeguards computers connected army networks review operational technical security aspects associated specific sites facilities determine vulnerability threat company name october december information technology specialist network administrator city state serve system analyst primary job duty monitor servers load balancers activity sophisticated software applications hp business services manager hp network node manager hp operation manager unix schedule application stop monitoring platform mainframes assist national international boeing customers alarms received voice internet protocol telephone break fix wireless lan control access point circuit catalytic switches routers servers flight line managed applications preform triage procedures trouble shoot escalate service ticket assign tickets appropriate network global group investigation usually tier help desk higher support operate utilizes various software applications include limited spark instant messaging time lotus notes microsoft lync network data viewer ndv remedy ticketing riverbed names address management system nams circuit design configuration cdc cisco prime daily reports manage ticketing disposal conduct shift change brief monitor functionality information assurance security integrity internet services troubleshoots resolves technical problems design delivery internet services collects analyzes internet service usage performance statistics evaluates new internet services technologies provides technical advice internet content providers company name april july information technology specialist city state knowledge data communications networking equipment wide area network local network routers switches assist trouble shooting devices computers end users coordinates schedule att internet provider set install voice teleconferences vtc polygram system provided telephone support customer service employ microsoft windows operating systems upgrade image hard drives use ghost cast server unlock computers dame ware remote access utilize active directory program reset pins passwords ability support common applications access password management used industry including microsoft active directory resource access control facility racf environments knowledge information systems security policies assurance enterprise server lan e mail system administration experience issue help desk trouble tickets managed highly classified telecommunication materials received distributed sensitive items organizations deficiencies maintained tracked incoming outgoing security material assisted standard procedure ship package electronic equipment issued special telecommunication encryption keys civilian companies military commands provide strategic planning operation support command group germany preformed analytical technical administrative work planning daily inventory diagnose respond customer incident reports site evaluation ensure clients incompliance resolved issues loading keys electronic simple key loader prepare reports brief clients higher chain command supervised four personals implemented preformed retention control program military personnel providing guidance administrative military personnel matters installs maintains troubleshoots signal support equipment terminal devices installs operates maintains designated radio data distribution systems maintains selected electronic devices performs signal support functions include providing technical assistance training user owned operated automation communications equipment prepares maintenance supply requests unit level signal support operates performs preventive maintenance checks services assigned vehicles supervises installs maintains troubleshoots signal support systems terminal devices include radio wire battlefield automated systems provides technical assistance unit level training automation communication user owned operated signal equipment disseminates information services policy installs operates performs preventive maintenance checks services power generators performed duties aviation operations specialist primarily job responsibility schedule dispatch tactical aircraft missions operate one largest fleets aircraft world keep running safe efficient process local cross country flight clearances check accuracy flight plans coordinate maintain flight logs incoming outgoing flights individual flight records alert crash crews emergencies interpret post weather reports company name march april data entry specialist city state served medical reviewer data entry processor dot physical examines various clients medical system program occulink microsoft excel tracking missing information performed administrative duties customer service maintained files medical records correspond coordinated medical professionals performed client audit analyst physical exams ensure accuracy medical history educated clients quality assurance data processing expedition timely feedback exams increase productivity process data entry transmits data appropriate site edits performs quality assurance quality control checks input data source documents assists quality control edits retrieving reports data collectors team chief organizes completed source documents mail appropriate attachments filing site makes weekly transaction tapes weekly form counts prepares tapes forms mailed appropriate site plan schedule installation new modified hardware operating systems applications software maintain systems configuration manage installation integration systems fixes updates enhancements oversee perform equipment installation relocation testing acceptance processes analyze evaluate work concerned integrated systems computer programs computer equipment develop document systems administration standard operating procedures education grantham university master science information management technology city state saint leo university bachelor business administration management city statesaint leo university associate arts liberal arts city state additional information active top secret clearance graduate signal systems support advance leader course information systems networking training military good conduct awards overseas ribbons operation iraq freedom award global war terrorism award certificate appreciation golden harvest volunteer community services recognized non commission officer month december candidate battalion non commission officer year march skills active directory microsoft outlook windows windows system security data automation circuit design application unix client server interpersonal skills hardware software installations network systems content encryption customer relations desktop support telecommunications databases query electronic filing forms microsoft windows deployment software imaging contract specialist acquisition supply property inventory wan lan lotus notes mainframes materials trouble shooting ticketing systems network security policies formal presentations quality assurance life cycle replacement lcr radio communication geographical statistics strategic planning supervisor cisco switches routers system administration technical supportinformation technology specialist system analysis summary years professional service information technology support technical operations working federal government private sectors broad knowledge expertise strategic planning business systems network operations security system analysis goal secure permanent employment outstanding organization offer opportunities growth advancement implementing high degree professionalism enthusiasm initiative daily basis highlights active top security clearance sci certified cisco network associate certified comptia security microsoft sharepoint train experience company name february may information technology specialist system analysis city state serve system analyst assist business process improvement efforts responsible physical setup computer workstations configuration microsoft outlook operation integration hardware software components associated databases support department army monitor network ensure network availability system users perform necessary maintenance support network availability collaborate work together joint service provider information technology agency disa video teleconference team coordinate implement superior services army g staff customers develop document implement asset management program identify location maintain accountability equipment serve contract office representative effectively manage verizon service contract business systems tools contractor performance assessment reporting system cpars wide area work flow wawf manage related issues trouble ticketing system known remedy coordinate custom care liaison regarding technical assessment cost estimate life cycle replacement prepare documentation complex systems processes assigned functional area responsibility maintain business continuity plan manage copier printer inventory program serves entitlement manager dod enterprise email system create distribution list email accounts restrict grant permission individual group emails responsible analyzing new information technology equipment conduct testing product services responsible migration isdn telephone systems users ensure corrective actions restore operational services verizon software applications provide technical assistance desktop support various operating systems applications conduct information assurance security training manage network account access requests serve advisor chief information officer matters relating security vulnerabilities threats g computer systems develop corresponding security countermeasures necessary protect technical complex sensitive classified information processed army computer equipment provide technical support assist preparing implementing policy guidance g organization evaluate new revised information security policy standards procedural guidance support protection information technology systems work closely program project activities develop safeguards computers connected army networks review operational technical security aspects associated specific sites facilities determine vulnerability threat company name october december information technology specialist network administrator city state serve system analyst primary job duty monitor servers load balancers activity sophisticated software applications hp business services manager hp network node manager hp operation manager unix schedule application stop monitoring platform mainframes assist national international boeing customers alarms received voice internet protocol telephone break fix wireless lan control access point circuit catalytic switches routers servers flight line managed applications preform triage procedures trouble shoot escalate service ticket assign tickets appropriate network global group investigation usually tier help desk higher support operate utilizes various software applications include limited spark instant messaging time lotus notes microsoft lync network data viewer ndv remedy ticketing riverbed names address management system nams circuit design configuration cdc cisco prime daily reports manage ticketing disposal conduct shift change brief monitor functionality information assurance security integrity internet services troubleshoots resolves technical problems design delivery internet services collects analyzes internet service usage performance statistics evaluates new internet services technologies provides technical advice internet content providers company name april july information technology specialist city state knowledge data communications networking equipment wide area network local network routers switches assist trouble shooting devices computers end users coordinates schedule att internet provider set install voice teleconferences vtc polygram system provided telephone support customer service employ microsoft windows operating systems upgrade image hard drives use ghost cast server unlock computers dame ware remote access utilize active directory program reset pins passwords ability support common applications access password management used industry including microsoft active directory resource access control facility racf environments knowledge information systems security policies assurance enterprise server lan e mail system administration experience issue help desk trouble tickets managed highly classified telecommunication materials received distributed sensitive items organizations deficiencies maintained tracked incoming outgoing security material assisted standard procedure ship package electronic equipment issued special telecommunication encryption keys civilian companies military commands provide strategic planning operation support command group germany preformed analytical technical administrative work planning daily inventory diagnose respond customer incident reports site evaluation ensure clients incompliance resolved issues loading keys electronic simple key loader prepare reports brief clients higher chain command supervised four personals implemented preformed retention control program military personnel providing guidance administrative military personnel matters installs maintains troubleshoots signal support equipment terminal devices installs operates maintains designated radio data distribution systems maintains selected electronic devices performs signal support functions include providing technical assistance training user owned operated automation communications equipment prepares maintenance supply requests unit level signal support operates performs preventive maintenance checks services assigned vehicles supervises installs maintains troubleshoots signal support systems terminal devices include radio wire battlefield automated systems provides technical assistance unit level training automation communication user owned operated signal equipment disseminates information services policy installs operates performs preventive maintenance checks services power generators performed duties aviation operations specialist primarily job responsibility schedule dispatch tactical aircraft missions operate one largest fleets aircraft world keep running safe efficient process local cross country flight clearances check accuracy flight plans coordinate maintain flight logs incoming outgoing flights individual flight records alert crash crews emergencies interpret post weather reports company name march april data entry specialist city state served medical reviewer data entry processor dot physical examines various clients medical system program occulink microsoft excel tracking missing information performed administrative duties customer service maintained files medical records correspond coordinated medical professionals performed client audit analyst physical exams ensure accuracy medical history educated clients quality assurance data processing expedition timely feedback exams increase productivity process data entry transmits data appropriate site edits performs quality assurance quality control checks input data source documents assists quality control edits retrieving reports data collectors team chief organizes completed source documents mail appropriate attachments filing site makes weekly transaction tapes weekly form counts prepares tapes forms mailed appropriate site plan schedule installation new modified hardware operating systems applications software maintain systems configuration manage installation integration systems fixes updates enhancements oversee perform equipment installation relocation testing acceptance processes analyze evaluate work concerned integrated systems computer programs computer equipment develop document systems administration standard operating procedures education grantham university master science information management technology city state saint leo university bachelor business administration management city statesaint leo university associate arts liberal arts city state additional information active top secret clearance graduate signal systems support advance leader course information systems networking training military good conduct awards overseas ribbons operation iraq freedom award global war terrorism award certificate appreciation golden harvest volunteer community services recognized non commission officer month december candidate battalion non commission officer year march skills active directory microsoft outlook windows windows system security data automation circuit design application unix client server interpersonal skills hardware software installations network systems content encryption customer relations desktop support telecommunications databases query electronic filing forms microsoft windows deployment software imaging contract specialist acquisition supply property inventory wan lan lotus notes mainframes materials trouble shooting ticketing systems network security policies formal presentations quality assurance life cycle replacement lcr radio communication geographical statistics strategic planning supervisor cisco switches routers system administration technical support
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information technology coordinator professional summary highly talented accomplished paralegal extensive experience investigative online legal research years experience working legal field knowledgeable aspects case preparation representation previous court experience familiar filings petitions case management interviewing excellent research documentation reporting abilities outstanding communication presentation skills predisposed procedural methodological approaches problem solving analysis detail oriented demonstrated commitment excellent customer service core qualifications lexisnexis westlaw concordance casemap knowledge local state federal laws principles practices legal communication court procedures processes results oriented client focused interview techniques methods word excel powerpoint access project experience information technology coordinator current company name city state worked levels organization support corporate information officer cio senior leadership team enable cio senior leadership team effectively efficiently execute duties continuously managing maintaining appointment calendars documentation forecasted project plans milestones communications derived initiatives commitments ongoing management functions single point contact spoc house information technology operations assessment maintain client files vendor files deal sensitively confidential material general office management support business resiliency management program brm developing key principles scope documentation support communication employee engagement working cross functionally develop organize town halls functions gather analyze data understand assist improving business communication functions collect compile interpret data relates business critical vulnerabilities self directed detail oriented outstanding organizational skills coupled excellent task time management skills executive assistant contractor company name city state key executive support person management coordination implementation operations quality department responsible interacting behalf several vice presidents elements department foster productive relationships key executives organized managed executed initial follow communications travel facilities set programs program participants oversaw management vice president calendar relieved managerial detail including limited scheduling rescheduling prioritizing needed boarded separate employees governed computer hardware software computer peripheral equipment procurement ensured set employee hardware legal administrative supervisor company name city state coordinated support function law school division chicago office supervised temporary staff performed administrative personnel related activities monitored supervised oriented new employees ensured efficiency work processes supported vice president sales director sales several attorneys law school organization assisted projects needed established work priorities supervised motivated evaluated work assigned staff prepared reports regarding workflow management business operations office performed timekeeping administrative functions coordinated completion timely performance appraisals conducted research organized data generated reports prepared correspondence documents presentations attorneys senior management responsible coordination client meetings developed tracking system ensure timely appropriate scheduling created meeting materials including spreadsheets handouts executive summaries ensured successful follow action items resulting meetings education college lake county city state cftc computer forensics technician certification computer forensics college lake county city state cfac computer forensics analyst certification computer forensics college lake county city state certificate completion paralegal studies legal approved american bar association strayer university state bachelor science computer information systems infosec computer information systems emphasis infoseccomputer information systems emphasis infosec graduated summa cum laude certificate completion cisco studies training cisco ccna ccna security ccna voice microtrain lombard il encase ftk certification candiate training encase ftk certification professional affiliations member illinois paralegal association member national federation paralegal association member cook county bar association member lake county bar association skills executive legal support business analysis strong communication skills business operations detail oriented documentation time management information technology technical support leadership legal terminology managerial experience meeting organizational skills advanced problem solving skills paralegal performance appraisals personnel presentations processes procurement project management lr w westlaw lexisnexisinformation technology coordinator professional summary highly talented accomplished paralegal extensive experience investigative online legal research years experience working legal field knowledgeable aspects case preparation representation previous court experience familiar filings petitions case management interviewing excellent research documentation reporting abilities outstanding communication presentation skills predisposed procedural methodological approaches problem solving analysis detail oriented demonstrated commitment excellent customer service core qualifications lexisnexis westlaw concordance casemap knowledge local state federal laws principles practices legal communication court procedures processes results oriented client focused interview techniques methods word excel powerpoint access project experience information technology coordinator current company name city state worked levels organization support corporate information officer cio senior leadership team enable cio senior leadership team effectively efficiently execute duties continuously managing maintaining appointment calendars documentation forecasted project plans milestones communications derived initiatives commitments ongoing management functions single point contact spoc house information technology operations assessment maintain client files vendor files deal sensitively confidential material general office management support business resiliency management program brm developing key principles scope documentation support communication employee engagement working cross functionally develop organize town halls functions gather analyze data understand assist improving business communication functions collect compile interpret data relates business critical vulnerabilities self directed detail oriented outstanding organizational skills coupled excellent task time management skills executive assistant contractor company name city state key executive support person management coordination implementation operations quality department responsible interacting behalf several vice presidents elements department foster productive relationships key executives organized managed executed initial follow communications travel facilities set programs program participants oversaw management vice president calendar relieved managerial detail including limited scheduling rescheduling prioritizing needed boarded separate employees governed computer hardware software computer peripheral equipment procurement ensured set employee hardware legal administrative supervisor company name city state coordinated support function law school division chicago office supervised temporary staff performed administrative personnel related activities monitored supervised oriented new employees ensured efficiency work processes supported vice president sales director sales several attorneys law school organization assisted projects needed established work priorities supervised motivated evaluated work assigned staff prepared reports regarding workflow management business operations office performed timekeeping administrative functions coordinated completion timely performance appraisals conducted research organized data generated reports prepared correspondence documents presentations attorneys senior management responsible coordination client meetings developed tracking system ensure timely appropriate scheduling created meeting materials including spreadsheets handouts executive summaries ensured successful follow action items resulting meetings education college lake county city state cftc computer forensics technician certification computer forensics college lake county city state cfac computer forensics analyst certification computer forensics college lake county city state certificate completion paralegal studies legal approved american bar association strayer university state bachelor science computer information systems infosec computer information systems emphasis infoseccomputer information systems emphasis infosec graduated summa cum laude certificate completion cisco studies training cisco ccna ccna security ccna voice microtrain lombard il encase ftk certification candiate training encase ftk certification professional affiliations member illinois paralegal association member national federation paralegal association member cook county bar association member lake county bar association skills executive legal support business analysis strong communication skills business operations detail oriented documentation time management information technology technical support leadership legal terminology managerial experience meeting organizational skills advanced problem solving skills paralegal performance appraisals personnel presentations processes procurement project management lr w westlaw lexisnexis
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director information technology executive profile director information technology project manager business analyst technical support analyst visionary highly accomplished information technology executive success spanning years high performance multi faceted environments innovative quality driven professional oversee enterprise resource planning data voice networking software development performance analysis critical business processes expertise establishing strategies spearheading long term initiatives devise deploy support infrastructures alignment business objectives administrator enterprise projects organizational budgets skill highlights innovative leadership change management infrastructure design strategic planning technology development collaboration liaison p l oversight organizational development mentoring coaching professional experience director information technology current company name city state manage software development infrastructure projects direct daily operations oversee vendor relationships define project requirements aligning efforts clients corporate needs assess outcomes develop see change management processes release control maintenance support activities employee training programs determine needs analysis infrastructure software requirements establish corporate policies pertaining staff employee usage technology provides x technical support service level agreements sla root cause analysis reporting directed staff professionals comprising manager network administrator programmer trainer helpdesk analysts supporting approximately employees branches state florida interact various departments corporate derive pertinent information accounting hr finance formulate decisions based data derived firm wide enterprise resource program accomplishments companywide system conversion windows office completed months standardization software applications hardware infrastructure allowing better system support faster turnaround time system problem resolutions organization departmental business includes system inventory software licensing registrations evaluation related vendors service agreements resulting k year reduction expenditures implementation million erp system allowing standardization business processes financials human resources project management purchasing department design installation ip hybrid telecom system standardizing company phone system allowing free inter office communication yearly savings k telecom expenses manager information company name city state provided leadership firm information technology department direction planning implementation technology leading support alignment firm business operation achieve effective cost beneficial secure operations users provided strategic tactical planning development evaluation coordination department oversee integrity electronic records including information related information security data recovery processes facilitated communication staff management vendors technology resources organization directed supervision staff including network administrator trainers helpdesk analyst ensured users properly trained secure effective use systems accomplishments developed system policies addressing areas risk formulating protocol effective change management spearheaded conversion phone system ip telephony resulting decrease spending telecommunication infrastructure coordinated conversion legacy servers virtualization servers increasing operations efficiency reducing downtime migrated several firm legacy application reducing applications supported leading standardized utilization software senior systems analyst project manager company name city state responsible planning implementation projects managing coordinating resources managed relationships vendors suppliers ensure routine maintenance possible problems detected occur evaluated hardware software acquisition ensure compatibility alignment firm objectives ensured systems properly updated evaluated routine maintenance assessed network e mail security ensure network integrity responsible standardization migration windows operating system windows xp environment wordperfect ms office suite consolidation networked workstations printers education bachelor science industrial psychology university santo tomas manila philippines industrial psychology associates degree computer science baruch college city computer science cisco certified engineer dersyha university city state selected professional development seminars team leadership managing conflict effect supervision employees managing people change effective project management ip telephony business environment erp system implementation techniques effective network infrastructure design coping changes technology skills accounting analyst business processes change management cisco certified coaching hardware conversion clients direction mail employee training engineer erp finance financials human resources hr information security information technology inventory ip leadership team leadership managing people managing mentoring ms office suite office windows windows windows xp migration needs analysis enterprise network administrator network operating system organizational development phone system policies printers processes programmer project management purchasing reporting seminars servers service level agreements sla software development strategic strategic planning supervision technical support telecom telecommunication telephony trainer wordperfectdirector information technology executive profile director information technology project manager business analyst technical support analyst visionary highly accomplished information technology executive success spanning years high performance multi faceted environments innovative quality driven professional oversee enterprise resource planning data voice networking software development performance analysis critical business processes expertise establishing strategies spearheading long term initiatives devise deploy support infrastructures alignment business objectives administrator enterprise projects organizational budgets skill highlights innovative leadership change management infrastructure design strategic planning technology development collaboration liaison p l oversight organizational development mentoring coaching professional experience director information technology current company name city state manage software development infrastructure projects direct daily operations oversee vendor relationships define project requirements aligning efforts clients corporate needs assess outcomes develop see change management processes release control maintenance support activities employee training programs determine needs analysis infrastructure software requirements establish corporate policies pertaining staff employee usage technology provides x technical support service level agreements sla root cause analysis reporting directed staff professionals comprising manager network administrator programmer trainer helpdesk analysts supporting approximately employees branches state florida interact various departments corporate derive pertinent information accounting hr finance formulate decisions based data derived firm wide enterprise resource program accomplishments companywide system conversion windows office completed months standardization software applications hardware infrastructure allowing better system support faster turnaround time system problem resolutions organization departmental business includes system inventory software licensing registrations evaluation related vendors service agreements resulting k year reduction expenditures implementation million erp system allowing standardization business processes financials human resources project management purchasing department design installation ip hybrid telecom system standardizing company phone system allowing free inter office communication yearly savings k telecom expenses manager information company name city state provided leadership firm information technology department direction planning implementation technology leading support alignment firm business operation achieve effective cost beneficial secure operations users provided strategic tactical planning development evaluation coordination department oversee integrity electronic records including information related information security data recovery processes facilitated communication staff management vendors technology resources organization directed supervision staff including network administrator trainers helpdesk analyst ensured users properly trained secure effective use systems accomplishments developed system policies addressing areas risk formulating protocol effective change management spearheaded conversion phone system ip telephony resulting decrease spending telecommunication infrastructure coordinated conversion legacy servers virtualization servers increasing operations efficiency reducing downtime migrated several firm legacy application reducing applications supported leading standardized utilization software senior systems analyst project manager company name city state responsible planning implementation projects managing coordinating resources managed relationships vendors suppliers ensure routine maintenance possible problems detected occur evaluated hardware software acquisition ensure compatibility alignment firm objectives ensured systems properly updated evaluated routine maintenance assessed network e mail security ensure network integrity responsible standardization migration windows operating system windows xp environment wordperfect ms office suite consolidation networked workstations printers education bachelor science industrial psychology university santo tomas manila philippines industrial psychology associates degree computer science baruch college city computer science cisco certified engineer dersyha university city state selected professional development seminars team leadership managing conflict effect supervision employees managing people change effective project management ip telephony business environment erp system implementation techniques effective network infrastructure design coping changes technology skills accounting analyst business processes change management cisco certified coaching hardware conversion clients direction mail employee training engineer erp finance financials human resources hr information security information technology inventory ip leadership team leadership managing people managing mentoring ms office suite office windows windows windows xp migration needs analysis enterprise network administrator network operating system organizational development phone system policies printers processes programmer project management purchasing reporting seminars servers service level agreements sla software development strategic strategic planning supervision technical support telecom telecommunication telephony trainer wordperfect
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information technology specialist professional summary skills account management cables cabling help desk linux ms exchange server sharepoint network security desktop support unix hp unix vbscript visual basic programming windows server active directory account management help desk linux ms exchange server network server security desktop support unix windows server geographic information system group policy scom sccm vbscripts powershell sans active directory account management troubleshooting help desk linux ms exchange server network server security desktop support unix windows server geographic information system group policy scom sccm vbscripts powershell sans work history information technology specialist summary skills qualifications current computer network specialist company name city state serve lan administrator installed maintain servers installed maintain hyper v cluster nodes administer several systems including exchange lync active directory including user accounts group policy microsoft system center operations manager proofpoint spam filter iboss web filter arcgis manage active directory user accounts troubleshoot active directory replication issues necessary maintain sans including nimble dell equallogic storsimple assisted selecting alertus desktop alerting system watching vendor demonstrations recommending best alerting system environment work users high level technical issues analyze issue sand take corrective action perform new employee technology orientations cellphone training groups individually write modify scripts powershell vbscript administer vsphere server technology specialist iii company name city state install configure hp network switches program switch ports assign vlans connect network wall ports terminate network cables necessary troubleshoot network port communication errors take appropriate action correct problems utilize tcp ip utilities ping tracert ipconfig diagnose network problems installed maintain whats network device connectivity monitoring software configured program send sms messages device service goes installed maintained blackberry enterprise server ms exchange server fedora core linux multi router traffic grapher windows domain controllers renaissance learning read servers xiotech san tnt network security appliance written number dos vbscript scripts automate many functions including student user account creation exporting data student information system formatting export file create approximately student user accounts create home folders set permissions utilized group policy secure workstations install new software implemented district geographic information system recommending arcgis software manager worked city county agencies acquire base layers created additional layers school sites attendance areas communicated teachers managers students installed supported variety software including anti virus office fortress desktop security rosetta stone escape financial system education software used ghost software image computers necessary lan administrator install manage hyper v servers manage sans dell equallogic nimble storsimple troubleshooting server client issues administer exchange proofpoint spam filter iboss web filter system center operations manager operation manager emc networker backup installed maintain active directory group policy user account management analyzing technical issues improve functio nality software operating systems windows server windows xp linux hp unix microsoft office skype business track work orders escape financial system aeries student information system alertus desktop alerting laserfiche sharepoint lync iboss web filter proofpoint spam filter exchange dag client access array informacast speaker system microsoft system center operations manager emc networker backup software arcgis desktop server maas phone management azure hardware install components network interface cards ram video cards hard drives raid controllers network cabling motherboards power supplies also troubleshooting components education attended several college computer science courses includes visual basic programming unix several networking courses exchange week long course emc networker week long course arcgis week long course windows powershell week long course skillsinformation technology specialist professional summary skills account management cables cabling help desk linux ms exchange server sharepoint network security desktop support unix hp unix vbscript visual basic programming windows server active directory account management help desk linux ms exchange server network server security desktop support unix windows server geographic information system group policy scom sccm vbscripts powershell sans active directory account management troubleshooting help desk linux ms exchange server network server security desktop support unix windows server geographic information system group policy scom sccm vbscripts powershell sans work history information technology specialist summary skills qualifications current computer network specialist company name city state serve lan administrator installed maintain servers installed maintain hyper v cluster nodes administer several systems including exchange lync active directory including user accounts group policy microsoft system center operations manager proofpoint spam filter iboss web filter arcgis manage active directory user accounts troubleshoot active directory replication issues necessary maintain sans including nimble dell equallogic storsimple assisted selecting alertus desktop alerting system watching vendor demonstrations recommending best alerting system environment work users high level technical issues analyze issue sand take corrective action perform new employee technology orientations cellphone training groups individually write modify scripts powershell vbscript administer vsphere server technology specialist iii company name city state install configure hp network switches program switch ports assign vlans connect network wall ports terminate network cables necessary troubleshoot network port communication errors take appropriate action correct problems utilize tcp ip utilities ping tracert ipconfig diagnose network problems installed maintain whats network device connectivity monitoring software configured program send sms messages device service goes installed maintained blackberry enterprise server ms exchange server fedora core linux multi router traffic grapher windows domain controllers renaissance learning read servers xiotech san tnt network security appliance written number dos vbscript scripts automate many functions including student user account creation exporting data student information system formatting export file create approximately student user accounts create home folders set permissions utilized group policy secure workstations install new software implemented district geographic information system recommending arcgis software manager worked city county agencies acquire base layers created additional layers school sites attendance areas communicated teachers managers students installed supported variety software including anti virus office fortress desktop security rosetta stone escape financial system education software used ghost software image computers necessary lan administrator install manage hyper v servers manage sans dell equallogic nimble storsimple troubleshooting server client issues administer exchange proofpoint spam filter iboss web filter system center operations manager operation manager emc networker backup installed maintain active directory group policy user account management analyzing technical issues improve functio nality software operating systems windows server windows xp linux hp unix microsoft office skype business track work orders escape financial system aeries student information system alertus desktop alerting laserfiche sharepoint lync iboss web filter proofpoint spam filter exchange dag client access array informacast speaker system microsoft system center operations manager emc networker backup software arcgis desktop server maas phone management azure hardware install components network interface cards ram video cards hard drives raid controllers network cabling motherboards power supplies also troubleshooting components education attended several college computer science courses includes visual basic programming unix several networking courses exchange week long course emc networker week long course arcgis week long course windows powershell week long course skills
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information technology certified technician summary nineteen years experience information technology information technology professional well developed interpersonal communication organizational presentation skills solutions focused team oriented senior technical support analyst broad based experience hands skills successful implementation highly effective desktop support operations broad understanding computer hardware software including installation configuration management trouble shooting support extensive experience hp products include desktop laptop high end mfp devices web jetadmin areas direct expertise include project coordination design depth technical support corporate desktop support microsoft os experience including installations configuration imaging migration registry editing network citrix experience recommendations listed roz arasmo estee lauder companies inc human resources administrator great pleasure take opportunity write recommendation extra ordinary individual awesome person know wonderful colleague well almost ten years knowing bill displayed great talent organization estee lauder distributed excellent skills customer service everyone company extremely well thought level management senior management dedication diligent excellence proven superior time time called demonstrates top support timely professional manner mention completes tasks thoroughly accuracy never called back issue privileged awesome professional organization lorilee dickson director change management communications estee lauder bill diligent hard working professional excellent customer service skills exceptional knowledge industry time requested support quick respond completed request completely urgency approach attention detail added bonus computer support provides regular basis skills years experience security intermediate years experience customer service expert years experience networking intermediate years experience internet explorer symantec antivirus intermediate years experience windows intermediate years experience series beginner years experience xp advanced years experience dos intermediate years experience windows years experience ip mac beginner years experience iphone intermediate years experience ipad intermediate years experience user interface writing intermediate years experience troubleshooting advanced years experience operations intermediate years experience accomplishments jose miguel morales vp security engineering january may concern intent letter express professional regards mr william hale known mr hale year academic milieu period pleasure associated one finest people anyone could ever come contact technical professional prowess accorded highest regards peers understanding job requirements accomplish corporate goals sacrificing individual creativity william success career always interested betterment fellow man observed many times process accomplishing things truly representative person strong family moral convictions william man wear many hats humbleness allows good server times adapt position leader deeply impressed mr hale recommend unhesitatingly confident selected vacancy would provide high level service commitment sincerely jose morales electronic signature jose miguel morales vp security engineering http www semperfiglobal com experience information technology certified technician current company name desktop support software hardware installations configurations manhattan area senior technical support technician company name senior desktop support analyst responsible software hardware assets company dedicated technician end users senior technician sap project education training computer career college mcse cna cna information technology city university new york cis computer information systems security information assurance computer information systems security information assurance rollins college finance finance certifications mcse mcp cna comptia network security hippa series microsoft comptia novell sec series hofstra college business administration business administration certificationstechnical support advanced years experience training advanced years experience microsoft office advanced years experience hardware support advanced years experience hardware diagnostics advanced years experience hardware installation advanced years experience software documentation advanced years experience enterprise software organization intermediate comptia certification advanced skills certification antivirus cna hardware hardware installation customer service dos hardware support information technology internet explorer ip mac mcp mcse microsoft office windows windows enterprise network networking novell sap software documentation symantec desktop support technical support technician troubleshooting user interfaceinformation technology certified technician summary nineteen years experience information technology information technology professional well developed interpersonal communication organizational presentation skills solutions focused team oriented senior technical support analyst broad based experience hands skills successful implementation highly effective desktop support operations broad understanding computer hardware software including installation configuration management trouble shooting support extensive experience hp products include desktop laptop high end mfp devices web jetadmin areas direct expertise include project coordination design depth technical support corporate desktop support microsoft os experience including installations configuration imaging migration registry editing network citrix experience recommendations listed roz arasmo estee lauder companies inc human resources administrator great pleasure take opportunity write recommendation extra ordinary individual awesome person know wonderful colleague well almost ten years knowing bill displayed great talent organization estee lauder distributed excellent skills customer service everyone company extremely well thought level management senior management dedication diligent excellence proven superior time time called demonstrates top support timely professional manner mention completes tasks thoroughly accuracy never called back issue privileged awesome professional organization lorilee dickson director change management communications estee lauder bill diligent hard working professional excellent customer service skills exceptional knowledge industry time requested support quick respond completed request completely urgency approach attention detail added bonus computer support provides regular basis skills years experience security intermediate years experience customer service expert years experience networking intermediate years experience internet explorer symantec antivirus intermediate years experience windows intermediate years experience series beginner years experience xp advanced years experience dos intermediate years experience windows years experience ip mac beginner years experience iphone intermediate years experience ipad intermediate years experience user interface writing intermediate years experience troubleshooting advanced years experience operations intermediate years experience accomplishments jose miguel morales vp security engineering january may concern intent letter express professional regards mr william hale known mr hale year academic milieu period pleasure associated one finest people anyone could ever come contact technical professional prowess accorded highest regards peers understanding job requirements accomplish corporate goals sacrificing individual creativity william success career always interested betterment fellow man observed many times process accomplishing things truly representative person strong family moral convictions william man wear many hats humbleness allows good server times adapt position leader deeply impressed mr hale recommend unhesitatingly confident selected vacancy would provide high level service commitment sincerely jose morales electronic signature jose miguel morales vp security engineering http www semperfiglobal com experience information technology certified technician current company name desktop support software hardware installations configurations manhattan area senior technical support technician company name senior desktop support analyst responsible software hardware assets company dedicated technician end users senior technician sap project education training computer career college mcse cna cna information technology city university new york cis computer information systems security information assurance computer information systems security information assurance rollins college finance finance certifications mcse mcp cna comptia network security hippa series microsoft comptia novell sec series hofstra college business administration business administration certificationstechnical support advanced years experience training advanced years experience microsoft office advanced years experience hardware support advanced years experience hardware diagnostics advanced years experience hardware installation advanced years experience software documentation advanced years experience enterprise software organization intermediate comptia certification advanced skills certification antivirus cna hardware hardware installation customer service dos hardware support information technology internet explorer ip mac mcp mcse microsoft office windows windows enterprise network networking novell sap software documentation symantec desktop support technical support technician troubleshooting user interface
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vp information technology executive profile results oriented technology leader years experience years supervisory experience passionate collaborating key stakeholders develop information technology vision strategy effectively building organization processes infrastructure services support short long term business needs understands business value available tools applications provide optimal strategic benefit appropriate cost skill highlights governance team leadership systems integration contract negotiations disaster recovery plans operations core accomplishments implemented new phone system immediately save company year benefits increased productivity lowering need support includes vendor contract negotiation resulted cost new phone system covered pocket expenses managed multiple projects resulted increased productivity performance revenue enhanced communications nationwide offices using video conferencing saving year travel costs worked marketing integrate crm systems marketing systems resulted real time feedback marketing end users client actions converted vmware hyper v resulted lower costs quicker recovery part drp designed implemented maintained disaster recovery plan reduced recovery time days hours potentially saving company catastrophic downtime initiated task management system resulted better communication increased productivity team kept stakehoders loop project status using qualitative quantitative techniques discovered numerous ways improve current systems saving bradley morris year mentored coached employees resulting increase productivity history increasing infrastructure performance increasing uptime nearly saving company year revenue quickly gained expertise company crm resulted saving company consulting fees increased sales reduced costs cutting manual quoting process time design implementation new automated quoting system spearheaded design build commissions system resulted recovering unaccounted commissions due professional experience vp information technology company name city state hired transform department successful first months developed strategy designed increase sales business process efficiency lower costs company risk built managed highly effective team employees vendors service providers reporting ceo responsible information technology budgeting vendor negotiations business intelligence responsible budget task management delegation staff mentoring reviews vp information security technology company name city state lead operations including purchasing budget structure conduct performance reviews record results prepare deliver reports presentations issues ceo vp sales demand train employees system use workflow procedures technology policies manage employees connection functions manage outside vendors consultants needed served hipaa compliance officer worked marketing vp product development align new products concepts corporate technology corporate strategic goals director information technology company name city state managed information security follow hipaa compliance guidelines advise ceo executives advanced technology solutions began serving executive management team met client executives determine client needs project requirements feasibility translate needs technical requirements established high functioning lean department quickly respond internal external support requests bolstered system performance design development new electronic data processing system leveraging expertise visual studio sql server asp net oversaw areas infrastructure information technology manager company name city state continued improve expand commissions tracking application gained expertise companies crm digitally integrated commissions tracking system crm increased system uptime implementing new hyper v virtual servers dfs downtime developed deployed corporate software apps employee mobile devices streamline corporate use uniformity application developer company name city state spearheaded major year long initiative plan design build implement etl commission database system utilizing sql databases asp net including data analysis reporting recovered lost commissions provided end user desktop support educationinformation systems park university gpa bachelor science management park university magna cum ladue gpa skills asp net asp net vb net active directory backup budget contract negotiation crm data analysis data processing databases disaster recovery etl edi itil training executive management senior management goldmine information security healthcare support leadership marketing network analysis performance reviews voip presentations process enhancement product development servers sql sql server strategy desktop support visual studio workflow military experience electronics technician company name city state deployed maintained cat fiber optic cable directed trained subordinate technicians configured stations cat fiber optic cable conducted quarterly annual formal performance reviews subordinates installed windows nt system computers earned good conduct sharpshooter awardsvp information technology executive profile results oriented technology leader years experience years supervisory experience passionate collaborating key stakeholders develop information technology vision strategy effectively building organization processes infrastructure services support short long term business needs understands business value available tools applications provide optimal strategic benefit appropriate cost skill highlights governance team leadership systems integration contract negotiations disaster recovery plans operations core accomplishments implemented new phone system immediately save company year benefits increased productivity lowering need support includes vendor contract negotiation resulted cost new phone system covered pocket expenses managed multiple projects resulted increased productivity performance revenue enhanced communications nationwide offices using video conferencing saving year travel costs worked marketing integrate crm systems marketing systems resulted real time feedback marketing end users client actions converted vmware hyper v resulted lower costs quicker recovery part drp designed implemented maintained disaster recovery plan reduced recovery time days hours potentially saving company catastrophic downtime initiated task management system resulted better communication increased productivity team kept stakehoders loop project status using qualitative quantitative techniques discovered numerous ways improve current systems saving bradley morris year mentored coached employees resulting increase productivity history increasing infrastructure performance increasing uptime nearly saving company year revenue quickly gained expertise company crm resulted saving company consulting fees increased sales reduced costs cutting manual quoting process time design implementation new automated quoting system spearheaded design build commissions system resulted recovering unaccounted commissions due professional experience vp information technology company name city state hired transform department successful first months developed strategy designed increase sales business process efficiency lower costs company risk built managed highly effective team employees vendors service providers reporting ceo responsible information technology budgeting vendor negotiations business intelligence responsible budget task management delegation staff mentoring reviews vp information security technology company name city state lead operations including purchasing budget structure conduct performance reviews record results prepare deliver reports presentations issues ceo vp sales demand train employees system use workflow procedures technology policies manage employees connection functions manage outside vendors consultants needed served hipaa compliance officer worked marketing vp product development align new products concepts corporate technology corporate strategic goals director information technology company name city state managed information security follow hipaa compliance guidelines advise ceo executives advanced technology solutions began serving executive management team met client executives determine client needs project requirements feasibility translate needs technical requirements established high functioning lean department quickly respond internal external support requests bolstered system performance design development new electronic data processing system leveraging expertise visual studio sql server asp net oversaw areas infrastructure information technology manager company name city state continued improve expand commissions tracking application gained expertise companies crm digitally integrated commissions tracking system crm increased system uptime implementing new hyper v virtual servers dfs downtime developed deployed corporate software apps employee mobile devices streamline corporate use uniformity application developer company name city state spearheaded major year long initiative plan design build implement etl commission database system utilizing sql databases asp net including data analysis reporting recovered lost commissions provided end user desktop support educationinformation systems park university gpa bachelor science management park university magna cum ladue gpa skills asp net asp net vb net active directory backup budget contract negotiation crm data analysis data processing databases disaster recovery etl edi itil training executive management senior management goldmine information security healthcare support leadership marketing network analysis performance reviews voip presentations process enhancement product development servers sql sql server strategy desktop support visual studio workflow military experience electronics technician company name city state deployed maintained cat fiber optic cable directed trained subordinate technicians configured stations cat fiber optic cable conducted quarterly annual formal performance reviews subordinates installed windows nt system computers earned good conduct sharpshooter awards
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information technology intern professional profile obtain full time entry level information technology management field utilize education contribute company operations learning opportunities maximize skills advanced training development qualifications microsoft word power point excel experience company name city state provided assistance students weak study areas analyzed students acquiring better understanding specific weak areas american sign language asl courses contributed students improve asl receptive expressive skills information technology intern company name city participated human technology interaction management supervisor developed interface website databases excel allowed house representatives senators effective easier access information completed several workshops lectures history library congress media student assistant company name city set maintained computer aided real time translation cart system classrooms various locations campus needed assisted staff faculty students daily basis equipment repairs customer service technology problems verified classroom appropriate equipment technology needed success daily education december information technology management american sign language bloomsburg university pennsylvania city state information technology management american sign language languages fluent american sign language english navigate multicultural situations skills american sign language excellent communication customer service databases english access excel power point microsoft word works problem solving skills real time repairs supervisor translation website workshops additional information awards certificates dean list gpa spring bloomsburg university career intensive boot camp spring activities communities chi alpha epsilon honor society delta alpha pi honor society phi sigma pi national honor fraternity signify club president delta sigma phi fraternity brotherinformation technology intern professional profile obtain full time entry level information technology management field utilize education contribute company operations learning opportunities maximize skills advanced training development qualifications microsoft word power point excel experience company name city state provided assistance students weak study areas analyzed students acquiring better understanding specific weak areas american sign language asl courses contributed students improve asl receptive expressive skills information technology intern company name city participated human technology interaction management supervisor developed interface website databases excel allowed house representatives senators effective easier access information completed several workshops lectures history library congress media student assistant company name city set maintained computer aided real time translation cart system classrooms various locations campus needed assisted staff faculty students daily basis equipment repairs customer service technology problems verified classroom appropriate equipment technology needed success daily education december information technology management american sign language bloomsburg university pennsylvania city state information technology management american sign language languages fluent american sign language english navigate multicultural situations skills american sign language excellent communication customer service databases english access excel power point microsoft word works problem solving skills real time repairs supervisor translation website workshops additional information awards certificates dean list gpa spring bloomsburg university career intensive boot camp spring activities communities chi alpha epsilon honor society delta alpha pi honor society phi sigma pi national honor fraternity signify club president delta sigma phi fraternity brother
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information technology manager professional summary possesses extensive background information technology management masters science degree multiple certifications excels planning implementing evaluating systems infrastructure staffing necessary execute complex initiatives meet deadlines dynamic fast paced environments overseeing participating installation configuration maintenance upgrade networks hardware servers peripherals detail oriented decisive applies communication leadership skills interface effectively levels organization expertise spans network engineering helpdesk administration software licensing disaster recovery backup restore operations project management strategic planning analysis budgeting teambuilding training vendor relations policy procedure development quality assurance troubleshooting problem solving process improvement experience current information technology manager company name city state bankruptcy trustee office handling chapter chapter cases northern district georgia manages application database hardware systems used track chapter bankruptcy cases office technologies information systems anti spam anti virus servers evaluates recommends implements supports troubleshoots hardware software maintains lan wan infrastructure connectivity security well lan user documentation performs disaster recovery planning administers licenses service contracts schedules service visits vendors suppliers defines documents assesses updates related procedures needed creates maintains user accounts including email inspects employees computers quarterly ensure compliance configuration settings office policies coordinates special projects designed implemented network infrastructure enhancements improve performance security remote access connectivity standardized hardware peripherals software established helpdesk support system monitoring prioritizing scheduling requests spearheaded deployment new tracking system provided performance metrics used identify additional training resources required researched installed configured enterprise backup solution disaster recovery included features allow users recover deleted items need recover dr backups doubled wan bandwidth propelled lan wlan performance higher wan lan wlan reconfiguration improved accuracy doubled efficiency increased cost savings quarter quarter developing automated script retrieving data outside server automated asset tracking employing hand scanner database system improve efficiency accuracy network analyst company name city state b global manufacturer equipment precision material dispensing testing inspection surface preparation curing fueled improvement lan performance replacing existing network entailed changing software lan cabling existing switches including reconfiguring core switch remote wiring closets multiple stack units led team five network equipment support specialists configured maintained analyzed troubleshot nortel juniper networks systems equipment wan lan wlan infrastructure servers pcs notebooks thin clients printers peripherals used workers georgia supported units configured operation client servers advanced global company objectives participation telecom design implementation advanced role promotions mechanical drafter engineering checker mechanical designer network administrator slashed support requests cut equipment costs boosted work productivity applying zero configuration develop install implement thin client solution plant manufacturing cells reduced standard company imaging system deployment time station specific customization replacing refreshing pcs quarter schedule planned designed installed configured tested wireless networks wlan cisco nortel meraki multiple facilities documented standards operations trained users monitored performance replaced field service laptops programming standard images custom configurations machine completing six week project schedule disruption parts availability due tsunami championed computers manufacturing cells provide drawings also facilitate order tracking conjunction erp system designed implemented automated pick list shipping documents well real time tracking distribution trained mentored new department staff members contractors designer drafter company name city state plant manager quality control manager company name city state drafter company name city state accomplishments microsoft word excel access outlook powerpoint visio publisher project apple pages numbers keynote autodesk autocad microsoft word excel access outlook powerpoint visio publisher project apple pages numbers keynote autodesk autocad solidworks sap r operating systems microsoft sql microsoft exchange sccm dos windows windows windows nt server windows server osx ios hardware wlan nortel mitel shortel cisco meraki apple airport palo firewall sonicwall firewall peripherals barracuda web filter barracuda message archiver riverbed wan accelerator dell iscsi san installation configuration dell powervault adtran routers cisco routers catalyst switches hp procurve switches icc patch panels cross connects cat phone data education master science leadership walden university city state master science information systems management project management walden university city state bachelor science information systems management mechanical engineering walden university city state certifications mcp comptia network comptia skills anti virus backup cabling cisco hardware contracts client clients database disaster recovery planning disaster recovery email erp features imaging information systems inspection inspects lan notebooks laptops mechanical access office enterprise network administrator network networks nortel peripherals pick policies printers programming real time scanner scheduling servers script shipping switches switch user documentation telecom wan wiringinformation technology manager professional summary possesses extensive background information technology management masters science degree multiple certifications excels planning implementing evaluating systems infrastructure staffing necessary execute complex initiatives meet deadlines dynamic fast paced environments overseeing participating installation configuration maintenance upgrade networks hardware servers peripherals detail oriented decisive applies communication leadership skills interface effectively levels organization expertise spans network engineering helpdesk administration software licensing disaster recovery backup restore operations project management strategic planning analysis budgeting teambuilding training vendor relations policy procedure development quality assurance troubleshooting problem solving process improvement experience current information technology manager company name city state bankruptcy trustee office handling chapter chapter cases northern district georgia manages application database hardware systems used track chapter bankruptcy cases office technologies information systems anti spam anti virus servers evaluates recommends implements supports troubleshoots hardware software maintains lan wan infrastructure connectivity security well lan user documentation performs disaster recovery planning administers licenses service contracts schedules service visits vendors suppliers defines documents assesses updates related procedures needed creates maintains user accounts including email inspects employees computers quarterly ensure compliance configuration settings office policies coordinates special projects designed implemented network infrastructure enhancements improve performance security remote access connectivity standardized hardware peripherals software established helpdesk support system monitoring prioritizing scheduling requests spearheaded deployment new tracking system provided performance metrics used identify additional training resources required researched installed configured enterprise backup solution disaster recovery included features allow users recover deleted items need recover dr backups doubled wan bandwidth propelled lan wlan performance higher wan lan wlan reconfiguration improved accuracy doubled efficiency increased cost savings quarter quarter developing automated script retrieving data outside server automated asset tracking employing hand scanner database system improve efficiency accuracy network analyst company name city state b global manufacturer equipment precision material dispensing testing inspection surface preparation curing fueled improvement lan performance replacing existing network entailed changing software lan cabling existing switches including reconfiguring core switch remote wiring closets multiple stack units led team five network equipment support specialists configured maintained analyzed troubleshot nortel juniper networks systems equipment wan lan wlan infrastructure servers pcs notebooks thin clients printers peripherals used workers georgia supported units configured operation client servers advanced global company objectives participation telecom design implementation advanced role promotions mechanical drafter engineering checker mechanical designer network administrator slashed support requests cut equipment costs boosted work productivity applying zero configuration develop install implement thin client solution plant manufacturing cells reduced standard company imaging system deployment time station specific customization replacing refreshing pcs quarter schedule planned designed installed configured tested wireless networks wlan cisco nortel meraki multiple facilities documented standards operations trained users monitored performance replaced field service laptops programming standard images custom configurations machine completing six week project schedule disruption parts availability due tsunami championed computers manufacturing cells provide drawings also facilitate order tracking conjunction erp system designed implemented automated pick list shipping documents well real time tracking distribution trained mentored new department staff members contractors designer drafter company name city state plant manager quality control manager company name city state drafter company name city state accomplishments microsoft word excel access outlook powerpoint visio publisher project apple pages numbers keynote autodesk autocad microsoft word excel access outlook powerpoint visio publisher project apple pages numbers keynote autodesk autocad solidworks sap r operating systems microsoft sql microsoft exchange sccm dos windows windows windows nt server windows server osx ios hardware wlan nortel mitel shortel cisco meraki apple airport palo firewall sonicwall firewall peripherals barracuda web filter barracuda message archiver riverbed wan accelerator dell iscsi san installation configuration dell powervault adtran routers cisco routers catalyst switches hp procurve switches icc patch panels cross connects cat phone data education master science leadership walden university city state master science information systems management project management walden university city state bachelor science information systems management mechanical engineering walden university city state certifications mcp comptia network comptia skills anti virus backup cabling cisco hardware contracts client clients database disaster recovery planning disaster recovery email erp features imaging information systems inspection inspects lan notebooks laptops mechanical access office enterprise network administrator network networks nortel peripherals pick policies printers programming real time scanner scheduling servers script shipping switches switch user documentation telecom wan wiring
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administrator information technology summary advanced desktop support lead manager plus years experience information technology field providing tier ii iii technical support demonstrated highly advanced troubleshooting techniques resolving end user issues swift efficiency going sla plus years experience working united senate end users multiple technological platforms experience company name administrator information technology city january th present research implement support new technologies support developing public policy implement support person infrastructure upgrades train technical general staff support processes troubleshooting techniques establishes system specifications conferring users analyzing workflow access information security requirements designing system infrastructure establishes system planning executing selection installation configuration testing pc server hardware software lan wan networks operating system management systems defining system operational policies procedures maintains system performance performing system monitoring analysis performance tuning troubleshooting system hardware software networks operating system management systems designing running system load stress testing escalating application problems vendor secures system developing system access monitoring control evaluation establishing testing disaster recovery policies procedures completing back ups maintaining documentation prepares users designing conducting training programs providing references support upgrades system conferring vendors services developing testing evaluating installing enhancements new software meets financial requirements submitting information budgets monitoring expenses entire leadership conference protects organization value keeping information confidential company name united states senate network support engineer city august th integrated selected developed procedures support rd party provided support software printing network access issues entire senate community provided senior level support internal help desk operations worked integrating rd party software responsible installation configuration support capitol correspond sql database trouble shooting hp printer issues worked connecting configuring pc nt servers network assure h w software working smoothly environment provide desktop support cross platform environment support ongoing development maintenance local area network support effective security systems back systems updates perform special projects needed identify research recommend solutions technical issues needed company name united states senate software specialist city august th provides client site level support capitol correspond database management software running ms sql database responsible installation configuration support capitol correspond sql database provided client training use capitol correspond database trouble shooting ms sql troubleshooting printer issues provided client training use capitol correspond database worked connecting configuring pcs nt servers network provide desktop support cross platform environment support ongoing development maintenance local area network support effective security systems back systems updates perform special projects needed identify research recommend solutions technical issues needed education american military university master arts national security studies cyber security national security studies cyber security air force air command staff college state graduate certificate aerospace cyberspace joint professional education marymount university master science computer information systems management city state science computer information systems managementmarymount university bachelor science computer information systems city state computer information systems mcafee cyber institute certified cyber intelligence professional ccip professional affiliations member delta epsilon sigma honor society member intelligence national security alliance member senate information security group member council emerging national security affairs member partnership secure america publications congressional scholar certificate security policy comptia network security languages arabic fluent skills arabic back budgets hardware client database database management designing disaster recovery documentation financial help desk hp local area network lan leadership access network networks nt servers pc policies printer processes research sql ms sql desktop support training programs trouble shooting troubleshooting upgrades wan workflowadministrator information technology summary advanced desktop support lead manager plus years experience information technology field providing tier ii iii technical support demonstrated highly advanced troubleshooting techniques resolving end user issues swift efficiency going sla plus years experience working united senate end users multiple technological platforms experience company name administrator information technology city january th present research implement support new technologies support developing public policy implement support person infrastructure upgrades train technical general staff support processes troubleshooting techniques establishes system specifications conferring users analyzing workflow access information security requirements designing system infrastructure establishes system planning executing selection installation configuration testing pc server hardware software lan wan networks operating system management systems defining system operational policies procedures maintains system performance performing system monitoring analysis performance tuning troubleshooting system hardware software networks operating system management systems designing running system load stress testing escalating application problems vendor secures system developing system access monitoring control evaluation establishing testing disaster recovery policies procedures completing back ups maintaining documentation prepares users designing conducting training programs providing references support upgrades system conferring vendors services developing testing evaluating installing enhancements new software meets financial requirements submitting information budgets monitoring expenses entire leadership conference protects organization value keeping information confidential company name united states senate network support engineer city august th integrated selected developed procedures support rd party provided support software printing network access issues entire senate community provided senior level support internal help desk operations worked integrating rd party software responsible installation configuration support capitol correspond sql database trouble shooting hp printer issues worked connecting configuring pc nt servers network assure h w software working smoothly environment provide desktop support cross platform environment support ongoing development maintenance local area network support effective security systems back systems updates perform special projects needed identify research recommend solutions technical issues needed company name united states senate software specialist city august th provides client site level support capitol correspond database management software running ms sql database responsible installation configuration support capitol correspond sql database provided client training use capitol correspond database trouble shooting ms sql troubleshooting printer issues provided client training use capitol correspond database worked connecting configuring pcs nt servers network provide desktop support cross platform environment support ongoing development maintenance local area network support effective security systems back systems updates perform special projects needed identify research recommend solutions technical issues needed education american military university master arts national security studies cyber security national security studies cyber security air force air command staff college state graduate certificate aerospace cyberspace joint professional education marymount university master science computer information systems management city state science computer information systems managementmarymount university bachelor science computer information systems city state computer information systems mcafee cyber institute certified cyber intelligence professional ccip professional affiliations member delta epsilon sigma honor society member intelligence national security alliance member senate information security group member council emerging national security affairs member partnership secure america publications congressional scholar certificate security policy comptia network security languages arabic fluent skills arabic back budgets hardware client database database management designing disaster recovery documentation financial help desk hp local area network lan leadership access network networks nt servers pc policies printer processes research sql ms sql desktop support training programs trouble shooting troubleshooting upgrades wan workflow
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director information technology profile summar applying technology workflow solutions business challenges exciting love learn apply new lessons approaches support enhance organization achieve goals mission core qualifications c oracle sql oracle information management sql server sql plus tfs sharepoint sharepoint designer database design database administration data management asp net team leadership iis pl sql ado net tactical planning application development web applications strategy microsoft sql server software development agile methodologies requirements analysis sdlc xml information technology sql software project management project management analysis business intelligence leadership professional experience director information technology company name provided application network support services msba msba small quasi public state authority financially assists school districts school building projects group maintains rackspace hosted asp net solution tied sql server hardware software refreshed well bringing development group sql server tfs vs personally rewrote utility security library vb net c added many classes support static helper functions also developed architecture based object modeling middle tier login account administrator authority utilized santander banking services wore many hats team developer manager network administration help desk served project manager current projects provided business analysis work business workflows team recommended tableau authority visualization business intelligence tool started developing infrastructure new business intelligence tool finished bringing dsci data phone lines ready phone system hosted data center team leader company name lead clinical research programming development application support applications developed group cardiovascular program three teams leadership cas later emeris group project managed effort replace number legacy systems modern c applications second group maintained professional clinical billing cardiology department third group developed maintained research applications cardiology research department logical oracle dba puts objects production maintained central job scheduler placed jobs production well chief information officer company name provide network application help desk support largest agency commonwealth massachusetts department mental retardation agency called department developmental services time network team managed entire state massachusetts office field office state school facilities upgraded zen novell remotely managed desktops also developed client server model applications electronic service delivery model hosted facility itd assistance development platform classic asp vb net back end sql server director applications development company name provided application development support services department youth services lead year project convert natural adabas mainframe system asp web based application ysis also helped banyan administrator network administrator education master business administration mba management information systems general delta mu delta suffolk university sawyer school management city management information systems general delta mu delta bachelor arts ba economics gpa omicron delta epsilon economics omicron delta epsilon skills net asp net vb net adabas ado application development asp agency banking banyan billing business analysis business intelligence cardiology client server hardware data management database administration database design delivery desktops xml help desk support help desk iis information technology strategy leadership team leadership mainframe c office sharepoint natural network administrator network administration network support network novell object modeling oracle oracle dba developer pl sql oracle sql phone system programming project management requirements research sdlc software development microsoft sql server sql sql server tableau phone web applications yeardirector information technology profile summar applying technology workflow solutions business challenges exciting love learn apply new lessons approaches support enhance organization achieve goals mission core qualifications c oracle sql oracle information management sql server sql plus tfs sharepoint sharepoint designer database design database administration data management asp net team leadership iis pl sql ado net tactical planning application development web applications strategy microsoft sql server software development agile methodologies requirements analysis sdlc xml information technology sql software project management project management analysis business intelligence leadership professional experience director information technology company name provided application network support services msba msba small quasi public state authority financially assists school districts school building projects group maintains rackspace hosted asp net solution tied sql server hardware software refreshed well bringing development group sql server tfs vs personally rewrote utility security library vb net c added many classes support static helper functions also developed architecture based object modeling middle tier login account administrator authority utilized santander banking services wore many hats team developer manager network administration help desk served project manager current projects provided business analysis work business workflows team recommended tableau authority visualization business intelligence tool started developing infrastructure new business intelligence tool finished bringing dsci data phone lines ready phone system hosted data center team leader company name lead clinical research programming development application support applications developed group cardiovascular program three teams leadership cas later emeris group project managed effort replace number legacy systems modern c applications second group maintained professional clinical billing cardiology department third group developed maintained research applications cardiology research department logical oracle dba puts objects production maintained central job scheduler placed jobs production well chief information officer company name provide network application help desk support largest agency commonwealth massachusetts department mental retardation agency called department developmental services time network team managed entire state massachusetts office field office state school facilities upgraded zen novell remotely managed desktops also developed client server model applications electronic service delivery model hosted facility itd assistance development platform classic asp vb net back end sql server director applications development company name provided application development support services department youth services lead year project convert natural adabas mainframe system asp web based application ysis also helped banyan administrator network administrator education master business administration mba management information systems general delta mu delta suffolk university sawyer school management city management information systems general delta mu delta bachelor arts ba economics gpa omicron delta epsilon economics omicron delta epsilon skills net asp net vb net adabas ado application development asp agency banking banyan billing business analysis business intelligence cardiology client server hardware data management database administration database design delivery desktops xml help desk support help desk iis information technology strategy leadership team leadership mainframe c office sharepoint natural network administrator network administration network support network novell object modeling oracle oracle dba developer pl sql oracle sql phone system programming project management requirements research sdlc software development microsoft sql server sql sql server tableau phone web applications year
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vice president information technology executive profile performance driven executive experienced building technology organizations make strategic partner company creates competitive advantages capability scale leveraging best class infrastructures highly experienced building improving turning around organizations skill highlights strategy management project management business intelligence cloud computing sox hipaa glba team building enterprise platforms business continuity disaster recovery budgeting cost control infrastructure professional experience vice president information technology november current company name city state represent information technology member senior leadership team oversight tactical strategic aspects corporate systems manage lead six person team oversees infrastructure business intelligence operations one largest united ways nation revenue responsible annual budget including staffing operations purchasing vendor management emphasis cost savings value based solutions engineered strategic evolution salesforce crm implementation email marketing event registration credit card purchasing volunteer management systems designed executed portion corporate headquarters move new sq ft building zero downtime oversaw creation dedicated business intelligence group structured development environment strategic support crm data warehouse financial reporting systems technology engineering support call center processes calls year colorado statewide calls recovered tens thousands dollars year consolidating renegotiating contracts implementing infrastructure lifecycle management standardizing pc server images utilizing refurbished equipment implementing virtualization technologies implemented company first comprehensive monitoring metrics application network server availability performance responsible mission critical support computer network telecom infrastructure including windows workstations windows servers team maintains uptime mission critical hardware software platforms director infrastructure march november company name city state directly responsible mission critical support computer network telecom infrastructure including windows xp windows workstations windows servers treatment centers five operations offices two co location facilities strategic technical lead built manage backup eight person team including network engineer system administrator help desk manager support specialists responsible new hire terminate activities staff scheduling mentoring reviews consistent record delivering major projects time budget including integrations newly acquired treatment centers new treatment center builds treatment center moves co location deployment co location relocation maintain uptime network infrastructure using mpls wan vpn internet redundancy maintain uptime server infrastructure using high availability software citrix double take hardware raid ups hot spares support company treatment planning systems record verify systems email infrastructure servers designed deployed tested company first business continuity disaster recovery infrastructure core billing financial infrastructure systems implemented company first comprehensive monitoring network server power temperature health using apc hp solarwinds monitoring tools responsible opex capex budgets including staffing hardware software purchasing telecom bc dr travel responsible compliance hipaa pci regulations designed infrastructure complaint sox regulations future recovered yr consolidating billing vendors renegotiating contracts implementing infrastructure lifecycle management standardizing pc server images modeling vmware based virtualization coordinate manage communications business operations corporate developed first standardized project templates treatment center integrations new treatment center builds team responsible closing support tickets month manager operations windows march company name city state managed eleven person team help desk technicians system administrators system engineers system architects responsible new hire terminate activities staff scheduling mentoring reviews directly responsible mission critical support windows based computer infrastructure including windows xp workstations windows servers maintained uptime entire windows server infrastructure including satellite control systems imagery production systems email communications servers file document management servers consistent record major dependent projects delivered time budget including mission critical satellite control systems imagery production systems office moves responsible windows budget planning including staffing hardware software purchasing infrastructure travel ensured stable environment standardizing processes procedures maintaining detailed documentation systems coordinated communications business operations corporate windows projects member management team responsible strategic direction corporate initiatives team responsible closing support tickets month manager networking systems support september october company name city state managed eight person team help desk engineers network administrators network engineers telecommunications administrators directly responsible mission critical support wan lan windows xp workstations windows servers maintained uptime entire network communications systems including real time trading systems wire systems numerous financial systems responsible annual budget including staffing purchasing infrastructure dr bc telecommunications co location primary decision maker corporate hardware software standards direct backup upgrade maintenance policies procedures coordinate associated vendor management consistent record major dependent projects delivered time budget including office moves subsidiary acquisition divestiture network redesign software deployment decreased annual budget least k year versed compliance sarbanes oxley gramm leach bliley act hands experience aspects disaster recovery business continuity planning including design documentation testing system administrator march september company name city state solely responsible mission critical support windows workstations windows nt servers multi million dollar mortgage broker offices states engineer frame relay based wan tcp ip based ethernet lans motorola adtran csu dsus xyplex ascend routers experience also included ras seagate backup exec disaster recovery administrator corporate internet email server microsoft exchange corporate internet intranet sites microsoft iis thin client host server citrix taught corporate training classes microsoft office microsoft windows internet usage new employees developed software training manuals end user support materials designed ground scaleable windows nt domain corporate websites intranet site developed implemented turnkey rollout plan onsite hardware software installations new franchise offices sales representative june march company name city state education b dec university massachusetts city state b real estate may arizona state university city state certifications training denver peak academy lean process improvement black belt harvard managementor leadership management courses microsoft certified systems engineer mcse microsoft certified systems administrator mcsa cisco certified network associate ccna citrix certified administrator cca technical skillssoftware active directory microsoft exchange hp insight manager emc avamar symantec ghost languard network security scanner voltage email encryption websense quest archive manager ms project symantec backup exec microsoft iis sharepoint ca arcserve barracuda spam firewall blackberry enterprise server sophos anti virus trend micro anti virus bradford networks network sentry vmware hyper v barracuda backup barracuda web filter cisco call manager cisco uccx exact target cvent hardware networking cisco firewalls cisco routers cisco switches checkpoint firewalls hp procurve switches meraki wi fi cisco wi fi hp proliant dell poweredgevice president information technology executive profile performance driven executive experienced building technology organizations make strategic partner company creates competitive advantages capability scale leveraging best class infrastructures highly experienced building improving turning around organizations skill highlights strategy management project management business intelligence cloud computing sox hipaa glba team building enterprise platforms business continuity disaster recovery budgeting cost control infrastructure professional experience vice president information technology november current company name city state represent information technology member senior leadership team oversight tactical strategic aspects corporate systems manage lead six person team oversees infrastructure business intelligence operations one largest united ways nation revenue responsible annual budget including staffing operations purchasing vendor management emphasis cost savings value based solutions engineered strategic evolution salesforce crm implementation email marketing event registration credit card purchasing volunteer management systems designed executed portion corporate headquarters move new sq ft building zero downtime oversaw creation dedicated business intelligence group structured development environment strategic support crm data warehouse financial reporting systems technology engineering support call center processes calls year colorado statewide calls recovered tens thousands dollars year consolidating renegotiating contracts implementing infrastructure lifecycle management standardizing pc server images utilizing refurbished equipment implementing virtualization technologies implemented company first comprehensive monitoring metrics application network server availability performance responsible mission critical support computer network telecom infrastructure including windows workstations windows servers team maintains uptime mission critical hardware software platforms director infrastructure march november company name city state directly responsible mission critical support computer network telecom infrastructure including windows xp windows workstations windows servers treatment centers five operations offices two co location facilities strategic technical lead built manage backup eight person team including network engineer system administrator help desk manager support specialists responsible new hire terminate activities staff scheduling mentoring reviews consistent record delivering major projects time budget including integrations newly acquired treatment centers new treatment center builds treatment center moves co location deployment co location relocation maintain uptime network infrastructure using mpls wan vpn internet redundancy maintain uptime server infrastructure using high availability software citrix double take hardware raid ups hot spares support company treatment planning systems record verify systems email infrastructure servers designed deployed tested company first business continuity disaster recovery infrastructure core billing financial infrastructure systems implemented company first comprehensive monitoring network server power temperature health using apc hp solarwinds monitoring tools responsible opex capex budgets including staffing hardware software purchasing telecom bc dr travel responsible compliance hipaa pci regulations designed infrastructure complaint sox regulations future recovered yr consolidating billing vendors renegotiating contracts implementing infrastructure lifecycle management standardizing pc server images modeling vmware based virtualization coordinate manage communications business operations corporate developed first standardized project templates treatment center integrations new treatment center builds team responsible closing support tickets month manager operations windows march company name city state managed eleven person team help desk technicians system administrators system engineers system architects responsible new hire terminate activities staff scheduling mentoring reviews directly responsible mission critical support windows based computer infrastructure including windows xp workstations windows servers maintained uptime entire windows server infrastructure including satellite control systems imagery production systems email communications servers file document management servers consistent record major dependent projects delivered time budget including mission critical satellite control systems imagery production systems office moves responsible windows budget planning including staffing hardware software purchasing infrastructure travel ensured stable environment standardizing processes procedures maintaining detailed documentation systems coordinated communications business operations corporate windows projects member management team responsible strategic direction corporate initiatives team responsible closing support tickets month manager networking systems support september october company name city state managed eight person team help desk engineers network administrators network engineers telecommunications administrators directly responsible mission critical support wan lan windows xp workstations windows servers maintained uptime entire network communications systems including real time trading systems wire systems numerous financial systems responsible annual budget including staffing purchasing infrastructure dr bc telecommunications co location primary decision maker corporate hardware software standards direct backup upgrade maintenance policies procedures coordinate associated vendor management consistent record major dependent projects delivered time budget including office moves subsidiary acquisition divestiture network redesign software deployment decreased annual budget least k year versed compliance sarbanes oxley gramm leach bliley act hands experience aspects disaster recovery business continuity planning including design documentation testing system administrator march september company name city state solely responsible mission critical support windows workstations windows nt servers multi million dollar mortgage broker offices states engineer frame relay based wan tcp ip based ethernet lans motorola adtran csu dsus xyplex ascend routers experience also included ras seagate backup exec disaster recovery administrator corporate internet email server microsoft exchange corporate internet intranet sites microsoft iis thin client host server citrix taught corporate training classes microsoft office microsoft windows internet usage new employees developed software training manuals end user support materials designed ground scaleable windows nt domain corporate websites intranet site developed implemented turnkey rollout plan onsite hardware software installations new franchise offices sales representative june march company name city state education b dec university massachusetts city state b real estate may arizona state university city state certifications training denver peak academy lean process improvement black belt harvard managementor leadership management courses microsoft certified systems engineer mcse microsoft certified systems administrator mcsa cisco certified network associate ccna citrix certified administrator cca technical skillssoftware active directory microsoft exchange hp insight manager emc avamar symantec ghost languard network security scanner voltage email encryption websense quest archive manager ms project symantec backup exec microsoft iis sharepoint ca arcserve barracuda spam firewall blackberry enterprise server sophos anti virus trend micro anti virus bradford networks network sentry vmware hyper v barracuda backup barracuda web filter cisco call manager cisco uccx exact target cvent hardware networking cisco firewalls cisco routers cisco switches checkpoint firewalls hp procurve switches meraki wi fi cisco wi fi hp proliant dell poweredge
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information technology senior manager summary years leadership experience information technology director consultant extensive strategic vendor management expertise vmo leadership expert vendor selection process rfi rfp msa sow leader contract negotiations senior project management leadership co chairman change management review board saved millions dollars vendor expenses successfully implemented sourcing partnerships implemented lead business relationship management team accomplished technologist strong business acumen including mba degree successfully resolved complex business technical operational issues specialist presenting executive level technical business presentations vp svp cio highlights global strategic sourcing negotiations expert vendor management project management vendor selection process technical support cloud computing mba degree experience information technology senior manager april february company name city state leading worldwide major manufacturer distributor retailer high quality vitamins supplements leadership role vendor selection process rfi rfp sow negotiated contracted selected technology vendors optimize quality minimize costs successfully directed several major vendor sourcing projects enterprise business critical applications oracle ebs suite draft negotiate manage large complex vendor contracts measure vendor performance scorecards sla performance metrics system availability implement manage multiple successful partnerships carefully selected key vendors infosys accenture mindtree presidio salesforce oracle cisco genpact techdemocracy tata pegasystems amdocs etc annual recurring savings million dollars large negotiated support agreements implemented onsite onshore offshore talent sourcing models completed schedule worked business teams successfully implement new technical support vendors partners information technology director january february company name city state major entertainment company providing internet email voip hdtv vod million customers information technology director researched selected implemented managed multiple vendor relationships lead several rfi rfp mso sow drafted approved contract amendments renewals extensive business systems project management business relationship achievements director information systems extensive experience customer service technologies directly responsible managing infrastructure technical application support teams improved overall contact center system uptime monitoring proactive maintenance maintained several jd powers top system performance ratings directed business relationship management team integrated business units customer surveys improved c b lead successfully managed projects many coming time budget required business functionality extensive strategic vendor management expertise overall responsibility system availability vendor performance metrics report cards sla business systems delivery consultant january january company name city client company cablevision systems contract hire offered senior management position corporate information technology started new technology support team centrally supporting business applications client services manager january january company name provided professional consulting services multiple fortune companies investments banking finance insurance areas customers include merrill lynch guardian jp morgan chase implemented customized crm applications streamline money transfer reconciliations world bank members responsible system implementations project management project costing customer executive level communications assisted sales team closing major new accounts sales support role education b masters business administration university city state business administration b management economics state university new york city state management economics itil certifications new horizons consulting itil v foundation itil v practitioner pega certified project management project manager certification skills streamline banking budget business systems c cisco closing consulting contracts crm client customer service e business email senior management finance guardian information systems information technology insurance investments itil itil v leadership director managing money msa negotiating enterprise oracle project management quality relationship management rfi rfp sales sales support sla strategic technical support vendor management voipinformation technology senior manager summary years leadership experience information technology director consultant extensive strategic vendor management expertise vmo leadership expert vendor selection process rfi rfp msa sow leader contract negotiations senior project management leadership co chairman change management review board saved millions dollars vendor expenses successfully implemented sourcing partnerships implemented lead business relationship management team accomplished technologist strong business acumen including mba degree successfully resolved complex business technical operational issues specialist presenting executive level technical business presentations vp svp cio highlights global strategic sourcing negotiations expert vendor management project management vendor selection process technical support cloud computing mba degree experience information technology senior manager april february company name city state leading worldwide major manufacturer distributor retailer high quality vitamins supplements leadership role vendor selection process rfi rfp sow negotiated contracted selected technology vendors optimize quality minimize costs successfully directed several major vendor sourcing projects enterprise business critical applications oracle ebs suite draft negotiate manage large complex vendor contracts measure vendor performance scorecards sla performance metrics system availability implement manage multiple successful partnerships carefully selected key vendors infosys accenture mindtree presidio salesforce oracle cisco genpact techdemocracy tata pegasystems amdocs etc annual recurring savings million dollars large negotiated support agreements implemented onsite onshore offshore talent sourcing models completed schedule worked business teams successfully implement new technical support vendors partners information technology director january february company name city state major entertainment company providing internet email voip hdtv vod million customers information technology director researched selected implemented managed multiple vendor relationships lead several rfi rfp mso sow drafted approved contract amendments renewals extensive business systems project management business relationship achievements director information systems extensive experience customer service technologies directly responsible managing infrastructure technical application support teams improved overall contact center system uptime monitoring proactive maintenance maintained several jd powers top system performance ratings directed business relationship management team integrated business units customer surveys improved c b lead successfully managed projects many coming time budget required business functionality extensive strategic vendor management expertise overall responsibility system availability vendor performance metrics report cards sla business systems delivery consultant january january company name city client company cablevision systems contract hire offered senior management position corporate information technology started new technology support team centrally supporting business applications client services manager january january company name provided professional consulting services multiple fortune companies investments banking finance insurance areas customers include merrill lynch guardian jp morgan chase implemented customized crm applications streamline money transfer reconciliations world bank members responsible system implementations project management project costing customer executive level communications assisted sales team closing major new accounts sales support role education b masters business administration university city state business administration b management economics state university new york city state management economics itil certifications new horizons consulting itil v foundation itil v practitioner pega certified project management project manager certification skills streamline banking budget business systems c cisco closing consulting contracts crm client customer service e business email senior management finance guardian information systems information technology insurance investments itil itil v leadership director managing money msa negotiating enterprise oracle project management quality relationship management rfi rfp sales sales support sla strategic technical support vendor management voip
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information technology specialist career temporary permanent service representative professional personable relating customer coworkers years experience customer relations excellent verbal written communication skills dependable responsible contributor committed excellence success efficient problem solver excellent decision making organizational interpersonal skills able effectively communicate customers socioeconomic levels knowledge principles processes providing customer personal services including customer needs assessment meeting quality standards services evaluation customer satisfaction analytical thinker relentless researcher experienced problem solver adaptable able work pressure remain productive fast paced environment trained team members ability take charge little guidance excelled leader charge trained management procedures analyzing data principle business communication excellent interpersonal social skills experienced successful team collaboration achieve goals effective oral communications using phone individual group training facilitating presentations efficient written communications utilizing report writings developing presentations emails policies procedures customer service ability resolve problems timely manner professional personable relating clients coworkers ability remain calm patient productive fast paced environment knowledge principles processes providing customer personal services includes customer needs assessment meeting quality standards services evaluation customer satisfaction qualifications microsoft office word excel powerpoint outlook microsoft operating system proficient remedy ibm ticketing system work experience february december company name windows support desk technician hours week houston tx year supervisor laura burke dallas based compucom systems inc leading provider end user enablement customer service service experience management cloud technology services fortune companies compucom partners enterprises develop smarter ways work grow produce value business provide excellent customer service served windows customer support agent cigna health care provided customer service support cigna health employees windows migration handled phone calls involved variety requests inquiries helped customers solve wide variety technical support issues technical support issues involved installing software hardware specific programs offered suggestions provided complete solution customers needs handled high low volume calls english spanish used good communication skills problem solving skills available tools resolve issues provided excellent customer service quickly efficiently october august company name information technology specialist hrs week heidelberg germany year supervisor maurice william information technology specialists responsible customer service unit members key leadership maintaining processing troubleshooting military computer systems operations provide customer network administration services maintain hardware software network preformed general clerical duties typing answering phones filing record keeping maintaining military equipment executed duties little supervision helped unit members solve wide variety technical support issues technical support issues involving installation software hardware specific programs may october company name maintenance supervisor hrs week heidelberg germany supervisor wendy mcdermott wheeled vehicle mechanic primarily responsible supervising performing maintenance recovery operations wheeled vehicles associated items well heavy wheeled vehicles select armored vehicles supervise perform field sustainment maintenance wheeled vehicles construction equipment supervise recovery operations wheel vehicles related activities including electrical wiring harness system repair maintenance inspecting servicing maintaining replacement adjusting testing wheeled vehicles material handling equipment systems subsystems components performed management stock record warehouse functions pertaining receipt storage distribution issued maintained equipment records parts reviewed verified quantities received bills contracts purchase requests shipping documents raised quality accuracy performance cost parts improved maintenance management april tofebruary company name team leader infantryman hrs week schofield barracks hi year supervisor tony cata infantry main land combat force backbone army responsible defending country threat land well capturing destroying repelling enemy ground forces perform member fire team drills combat aid mobilization vehicles troops weaponry assist reconnaissance missions process prisoners war captured documents use maintain store combat weapons e g rifles machine guns antitank mines etc maintained records maintenance military weapons education training october devry university city state bachelors college business management technical management gpa graduation distinction gpa technical management graduation distinction gpa principles management project management interests u veterans preference points military serves honorable discharge military serves honorable discharge security clearance secret inactive special hiring authorities veoa vra greater service connected disabled veteran schedule hiring authority skills army clerical good communication skills hardware computer knowledge contracts excellent customer service customer service customer support electrical wiring english filing ibm information technology leadership mechanic excel microsoft office outlook powerpoint windows word migration weapons multi tasking network administration network operating system problem solving skills project management quality record keeping shipping spanish supervisor supervising supervision technical support technician answering phones phone troubleshooting typing additional information citizenship u veterans preference points military serves honorable discharge military serves honorable discharge security clearance secret inactive special hiring authorities veoa vra greater service connected disabled veteran schedule hiring authorityinformation technology specialist career temporary permanent service representative professional personable relating customer coworkers years experience customer relations excellent verbal written communication skills dependable responsible contributor committed excellence success efficient problem solver excellent decision making organizational interpersonal skills able effectively communicate customers socioeconomic levels knowledge principles processes providing customer personal services including customer needs assessment meeting quality standards services evaluation customer satisfaction analytical thinker relentless researcher experienced problem solver adaptable able work pressure remain productive fast paced environment trained team members ability take charge little guidance excelled leader charge trained management procedures analyzing data principle business communication excellent interpersonal social skills experienced successful team collaboration achieve goals effective oral communications using phone individual group training facilitating presentations efficient written communications utilizing report writings developing presentations emails policies procedures customer service ability resolve problems timely manner professional personable relating clients coworkers ability remain calm patient productive fast paced environment knowledge principles processes providing customer personal services includes customer needs assessment meeting quality standards services evaluation customer satisfaction qualifications microsoft office word excel powerpoint outlook microsoft operating system proficient remedy ibm ticketing system work experience february december company name windows support desk technician hours week houston tx year supervisor laura burke dallas based compucom systems inc leading provider end user enablement customer service service experience management cloud technology services fortune companies compucom partners enterprises develop smarter ways work grow produce value business provide excellent customer service served windows customer support agent cigna health care provided customer service support cigna health employees windows migration handled phone calls involved variety requests inquiries helped customers solve wide variety technical support issues technical support issues involved installing software hardware specific programs offered suggestions provided complete solution customers needs handled high low volume calls english spanish used good communication skills problem solving skills available tools resolve issues provided excellent customer service quickly efficiently october august company name information technology specialist hrs week heidelberg germany year supervisor maurice william information technology specialists responsible customer service unit members key leadership maintaining processing troubleshooting military computer systems operations provide customer network administration services maintain hardware software network preformed general clerical duties typing answering phones filing record keeping maintaining military equipment executed duties little supervision helped unit members solve wide variety technical support issues technical support issues involving installation software hardware specific programs may october company name maintenance supervisor hrs week heidelberg germany supervisor wendy mcdermott wheeled vehicle mechanic primarily responsible supervising performing maintenance recovery operations wheeled vehicles associated items well heavy wheeled vehicles select armored vehicles supervise perform field sustainment maintenance wheeled vehicles construction equipment supervise recovery operations wheel vehicles related activities including electrical wiring harness system repair maintenance inspecting servicing maintaining replacement adjusting testing wheeled vehicles material handling equipment systems subsystems components performed management stock record warehouse functions pertaining receipt storage distribution issued maintained equipment records parts reviewed verified quantities received bills contracts purchase requests shipping documents raised quality accuracy performance cost parts improved maintenance management april tofebruary company name team leader infantryman hrs week schofield barracks hi year supervisor tony cata infantry main land combat force backbone army responsible defending country threat land well capturing destroying repelling enemy ground forces perform member fire team drills combat aid mobilization vehicles troops weaponry assist reconnaissance missions process prisoners war captured documents use maintain store combat weapons e g rifles machine guns antitank mines etc maintained records maintenance military weapons education training october devry university city state bachelors college business management technical management gpa graduation distinction gpa technical management graduation distinction gpa principles management project management interests u veterans preference points military serves honorable discharge military serves honorable discharge security clearance secret inactive special hiring authorities veoa vra greater service connected disabled veteran schedule hiring authority skills army clerical good communication skills hardware computer knowledge contracts excellent customer service customer service customer support electrical wiring english filing ibm information technology leadership mechanic excel microsoft office outlook powerpoint windows word migration weapons multi tasking network administration network operating system problem solving skills project management quality record keeping shipping spanish supervisor supervising supervision technical support technician answering phones phone troubleshooting typing additional information citizenship u veterans preference points military serves honorable discharge military serves honorable discharge security clearance secret inactive special hiring authorities veoa vra greater service connected disabled veteran schedule hiring authority
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information technology coordinator career overview avp director information technology network engineer extensive experience strengths excellent communication skills strong problem solving skills sound work ethic capable working independently team environment highly professional ability set maintain priorities qualifications certifications certificates microsoft certified professional comp ta certified microsoft sol design administration microsoft access ii iii navision report writer ii web design software hardware knowledge operating systems installation support microsoft windows including windows sever systems installation support microsoft server including server sco unix microsoft active directory database software installation support microsoft sql including sql highly proficient microsoft access sybase databases erp software omd installation support microsoft navision including nav r office suites microsoft office email programs microsoft exchange ipswicth imail content management platform webgui magento familiarity wide variety cisco fortinet firewalls comm netgear hp cisco routers switches expert knowledge variety smartphone operating systems including windows mobile blackberry android ios sprint coral nortel free pbx voip phone voice mail systems work experience may current company name city state information technology coordinator administrate employee year president club winner repeated employee month winner continually evaluating implanting new technology save cost maintain improve business process sole point contact people including remote staff led implantation navision erp system continual house refinements improvements navision upgraded navision proprietary c side database sql database continual house refinements improvements navision created implemented custom databases leading national regional financial institutions increase revenue initiated use remote control programs train help trouble shoot customer issues timely manner final point resolution customer software hardware issues responsible onsite installation industry specific hardware software implemented act customer relation management database led redesign corporate website including online shopping cart site costumer extranet employee intranet led development implemented electronic work order ticket greatly improved cash flow led revision service call dispatch process automated delivery system cell phones developed numerous house databases reports suite customers specific billing reporting needs negotiate contracts interface vendors designed lunched maintain company wide disaster recovery plan design network infrastructure lead relocation team corporate headquarters regional warehouses responsible maintaining securing microsoft windows environment employee systems configuration training employees variety network systems organizing supporting communicating management employees design network infrastructure lead relocation team corporate headquarters regional warehouses upgraded servers windows windows nt maintain make sure software date compliant responsible onsite installation industry specific hardware software coordinate computer related training service staff january current company name city state information systems manager designed house proprietary costumer relation database designed implemented microsoft sbs led design corporate web site internet marketing campaigns responsible corporate network security customer wi fi network education training curry college city state business management bachelor arts business management certifications microsoft certified professional nt microsoft certified professional windows xp windows microsoft certified professional internet comp ta certified microsoft certified system administrator eligible completed end microsoft sql design administration microsoft access ii iii navision report writer ii skills certified active directory billing business process c cash flow cisco cisco routers hardware network systems content management contracts coral databases database delivery disaster recovery email erp extranet financial firewalls internet marketing laptops lotus microsoft access microsoft access microsoft certified professional microsoft certified microsoft exchange office microsoft office windows windows microsoft windows microsoft nt nt windows nt microsoft windows nt windows xp navision network security network office suites operating systems organizing report writer reporting sco unix servers microsoft sql sql sybase system administrator phones phone training employees visio voice mail web site website additional information awards students american universities colleges outstanding young men america united states achievement academy national award winner sanford r levittinformation technology coordinator career overview avp director information technology network engineer extensive experience strengths excellent communication skills strong problem solving skills sound work ethic capable working independently team environment highly professional ability set maintain priorities qualifications certifications certificates microsoft certified professional comp ta certified microsoft sol design administration microsoft access ii iii navision report writer ii web design software hardware knowledge operating systems installation support microsoft windows including windows sever systems installation support microsoft server including server sco unix microsoft active directory database software installation support microsoft sql including sql highly proficient microsoft access sybase databases erp software omd installation support microsoft navision including nav r office suites microsoft office email programs microsoft exchange ipswicth imail content management platform webgui magento familiarity wide variety cisco fortinet firewalls comm netgear hp cisco routers switches expert knowledge variety smartphone operating systems including windows mobile blackberry android ios sprint coral nortel free pbx voip phone voice mail systems work experience may current company name city state information technology coordinator administrate employee year president club winner repeated employee month winner continually evaluating implanting new technology save cost maintain improve business process sole point contact people including remote staff led implantation navision erp system continual house refinements improvements navision upgraded navision proprietary c side database sql database continual house refinements improvements navision created implemented custom databases leading national regional financial institutions increase revenue initiated use remote control programs train help trouble shoot customer issues timely manner final point resolution customer software hardware issues responsible onsite installation industry specific hardware software implemented act customer relation management database led redesign corporate website including online shopping cart site costumer extranet employee intranet led development implemented electronic work order ticket greatly improved cash flow led revision service call dispatch process automated delivery system cell phones developed numerous house databases reports suite customers specific billing reporting needs negotiate contracts interface vendors designed lunched maintain company wide disaster recovery plan design network infrastructure lead relocation team corporate headquarters regional warehouses responsible maintaining securing microsoft windows environment employee systems configuration training employees variety network systems organizing supporting communicating management employees design network infrastructure lead relocation team corporate headquarters regional warehouses upgraded servers windows windows nt maintain make sure software date compliant responsible onsite installation industry specific hardware software coordinate computer related training service staff january current company name city state information systems manager designed house proprietary costumer relation database designed implemented microsoft sbs led design corporate web site internet marketing campaigns responsible corporate network security customer wi fi network education training curry college city state business management bachelor arts business management certifications microsoft certified professional nt microsoft certified professional windows xp windows microsoft certified professional internet comp ta certified microsoft certified system administrator eligible completed end microsoft sql design administration microsoft access ii iii navision report writer ii skills certified active directory billing business process c cash flow cisco cisco routers hardware network systems content management contracts coral databases database delivery disaster recovery email erp extranet financial firewalls internet marketing laptops lotus microsoft access microsoft access microsoft certified professional microsoft certified microsoft exchange office microsoft office windows windows microsoft windows microsoft nt nt windows nt microsoft windows nt windows xp navision network security network office suites operating systems organizing report writer reporting sco unix servers microsoft sql sql sybase system administrator phones phone training employees visio voice mail web site website additional information awards students american universities colleges outstanding young men america united states achievement academy national award winner sanford r levitt
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information technology specialist summary recent graduate seeking opportunity hardware software support highly poised dedicated strong education training supporting computer issues systematic professional proficient network project emergency management able install hardware patch software configure internal systems complex problem solver top notch planning communication strengths resourceful team player fast learner seeking leverage background database administrator role progressive organization skills hardware updates process improvement implementation permissions management software licenses patches excellent problem solving skills operating systems task estimation gui tools knowledge streaming video platforms timeline management operational support windows operating systems experience information technology specialist current company name city state coordinated installation microsoft software systems collaborated user experience team design implementation new features kept hardware software systems current latest patches current licenses provided site technical support project implementation recommended product changes upgrades product managers trained new employees support processes procedures knowledge base mentored technical engineers support professionals provide professional development skill enhancement researched documented escalated support cases higher levels support unable resolve issues using available resources shift leader current company name city state assigned daily tasks employees monitored activity task completion diligently restocked work stations display cases routinely moved stocked food products weighing pounds performed position responsibilities accurately timely manner strictly followed cash security inventory labor policies procedures maintained clean safe environment including kitchen bathrooms building exterior parking lot dumpster sidewalk stored food designated containers storage areas prevent spoilage cross contamination reported shifts wearing neat clean unwrinkled uniform handled currency credit transactions quickly accurately followed food safety procedures according company policies health sanitation regulations customer service representative company name city state contacted customer follow purchases suggest new merchandise inform promotions upcoming events operated pos system itemize complete average customer purchases routinely answered customer questions regarding merchandise pricing chef company name city state education training ged fremont adult continuing education city state information technology unitek college fremont city state skills hardware updates process improvement implementation permissions management software licenses patches excellent problem solving skills operating systems task estimation gui toolsknowledge streaming video platforms timeline management operational support windows operating systems work history information technology specialist current company name city state coordinated installation microsoft software systems collaborated user experience team design implementation new features kept hardware software systems current latest patches current licenses provided site technical support project implementation recommended product changes upgrades product managers trained new employees support processes procedures knowledge base mentored technical engineers support professionals provide professional development skill enhancement researched documented escalated support cases higher levels support unable resolve issues using available resources shift leader current company name city state assigned daily tasks employees monitored activity task completion diligently restocked work stations display cases routinely moved stocked food products weighing pounds performed position responsibilities accurately timely manner strictly followed cash security inventory labor policies procedures maintained clean safe environment including kitchen bathrooms building exterior parking lot dumpster sidewalk stored food designated containers storage areas prevent spoilage cross contamination reported shifts wearing neat clean unwrinkled uniform handled currency credit transactions quickly accurately followed food safety procedures according company policies health sanitation regulations customer service representative company name city state contacted customer follow purchases suggest new merchandise inform promotions upcoming events operated pos system itemize complete average customer purchases routinely answered customer questions regarding merchandise pricing chef company name city stateinformation technology specialist summary recent graduate seeking opportunity hardware software support highly poised dedicated strong education training supporting computer issues systematic professional proficient network project emergency management able install hardware patch software configure internal systems complex problem solver top notch planning communication strengths resourceful team player fast learner seeking leverage background database administrator role progressive organization skills hardware updates process improvement implementation permissions management software licenses patches excellent problem solving skills operating systems task estimation gui tools knowledge streaming video platforms timeline management operational support windows operating systems experience information technology specialist current company name city state coordinated installation microsoft software systems collaborated user experience team design implementation new features kept hardware software systems current latest patches current licenses provided site technical support project implementation recommended product changes upgrades product managers trained new employees support processes procedures knowledge base mentored technical engineers support professionals provide professional development skill enhancement researched documented escalated support cases higher levels support unable resolve issues using available resources shift leader current company name city state assigned daily tasks employees monitored activity task completion diligently restocked work stations display cases routinely moved stocked food products weighing pounds performed position responsibilities accurately timely manner strictly followed cash security inventory labor policies procedures maintained clean safe environment including kitchen bathrooms building exterior parking lot dumpster sidewalk stored food designated containers storage areas prevent spoilage cross contamination reported shifts wearing neat clean unwrinkled uniform handled currency credit transactions quickly accurately followed food safety procedures according company policies health sanitation regulations customer service representative company name city state contacted customer follow purchases suggest new merchandise inform promotions upcoming events operated pos system itemize complete average customer purchases routinely answered customer questions regarding merchandise pricing chef company name city state education training ged fremont adult continuing education city state information technology unitek college fremont city state skills hardware updates process improvement implementation permissions management software licenses patches excellent problem solving skills operating systems task estimation gui toolsknowledge streaming video platforms timeline management operational support windows operating systems work history information technology specialist current company name city state coordinated installation microsoft software systems collaborated user experience team design implementation new features kept hardware software systems current latest patches current licenses provided site technical support project implementation recommended product changes upgrades product managers trained new employees support processes procedures knowledge base mentored technical engineers support professionals provide professional development skill enhancement researched documented escalated support cases higher levels support unable resolve issues using available resources shift leader current company name city state assigned daily tasks employees monitored activity task completion diligently restocked work stations display cases routinely moved stocked food products weighing pounds performed position responsibilities accurately timely manner strictly followed cash security inventory labor policies procedures maintained clean safe environment including kitchen bathrooms building exterior parking lot dumpster sidewalk stored food designated containers storage areas prevent spoilage cross contamination reported shifts wearing neat clean unwrinkled uniform handled currency credit transactions quickly accurately followed food safety procedures according company policies health sanitation regulations customer service representative company name city state contacted customer follow purchases suggest new merchandise inform promotions upcoming events operated pos system itemize complete average customer purchases routinely answered customer questions regarding merchandise pricing chef company name city state
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objective obtain position information technology personnel development computer science field help manage develop support projects individuals adjunct information technology instructor experience adjunct information technology instructor current company name city state taught courses concerning python visual basic c programming languages sat cit advisory board committee improve recruit students kctcs cit program information technology instructor school technology coordinator current company name city state responsible meeting educational needs high school students instructed classes concerning certification cisco certification web design programming game design help desk taught programming courses concerning c python java javascript programming language well taught various web frameworks stc support staff cte unit meet staff technological needs including lms support teacher technology training maintaining school website developed mobile applications student body meet district needs supervisor internally ran help desk support ticket maintenance department head technology troubleshooting staff geek squad agent company name city state set tested configured networks desktops laptops printers coordinated hardware software repair processes outside vendors trained new employees effective diagnostic repair procedures analyzed software hardware network systems various transmission systems configured installed routers switches wireless controllers education master science computer information systems murray state university city state project management data analysis emphasis master arts education murray state university city state educational technology emphasis bachelor science education murray state university city state middle school science social studies emphasis gpa information technology certifications comptia strata fundamentals microsoft technology associate network fundamentals microsoft technology associate windows fundamentals microsoft technology associate software development microsoft technology associate web development skills google microsoft suite experience coursework classroom implementation familiar educational information technology fields experience project management educating teachers use technology classroom awards recognition volunteer work kentucky colonel award hchs curriculum committee vice chair cum laude murray state university mayobjective obtain position information technology personnel development computer science field help manage develop support projects individuals adjunct information technology instructor experience adjunct information technology instructor current company name city state taught courses concerning python visual basic c programming languages sat cit advisory board committee improve recruit students kctcs cit program information technology instructor school technology coordinator current company name city state responsible meeting educational needs high school students instructed classes concerning certification cisco certification web design programming game design help desk taught programming courses concerning c python java javascript programming language well taught various web frameworks stc support staff cte unit meet staff technological needs including lms support teacher technology training maintaining school website developed mobile applications student body meet district needs supervisor internally ran help desk support ticket maintenance department head technology troubleshooting staff geek squad agent company name city state set tested configured networks desktops laptops printers coordinated hardware software repair processes outside vendors trained new employees effective diagnostic repair procedures analyzed software hardware network systems various transmission systems configured installed routers switches wireless controllers education master science computer information systems murray state university city state project management data analysis emphasis master arts education murray state university city state educational technology emphasis bachelor science education murray state university city state middle school science social studies emphasis gpa information technology certifications comptia strata fundamentals microsoft technology associate network fundamentals microsoft technology associate windows fundamentals microsoft technology associate software development microsoft technology associate web development skills google microsoft suite experience coursework classroom implementation familiar educational information technology fields experience project management educating teachers use technology classroom awards recognition volunteer work kentucky colonel award hchs curriculum committee vice chair cum laude murray state university may
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senior director information technology executive profile distinguish director information technology expertise diverse range industries multiple industries settings globally demonstrated success network design management enterprise resource planning implementation management cloud technologies internet technologies well organized results oriented individual proven ability implement standards processes procedures improve business functionality solid management skills capable building leading motivating individuals maximize productivity forming cohesive team environments exceptional communicator focused building strong client relationships skill highlights small business development project management leadership communication skills business operations organization client account management negotiations expert budgeting expertise employee relations self motivated collaborative decisive enterprise platforms forecasting specialist knowledge product lifecycle management plm hardware software upgrade planning product requirements documentation directed scrum methodology performance criteria tracking core accomplishments saved million amortized years using cloud technologies instead buying new infrastructure hardware upgrade infrastructure weston educational group directed implementation new student information system customer relations management system colleges projects completed time budget increased core system availability developing standards architectural governance implementing best practices led successful implementation integration acquired college weston educational group project completed month ahead schedule budget reduced incidence issues globally using visualization tools tableau domo identify trends support tickets resulted training address root causes operations management managed technologies campuses spread florida california weston educational group technologies used students faculty campus administration corporate office staff executives oversaw day day operations information technology department weston educational group staff development weston restructured team smaller flexible team used outsourced resources specialized functions resulted reduction payroll expense american career college west coast university mentored coached employees resulting staff turnover also recognized one best business analyst team campus management corporation implemented sites globally batchmaster software launched new consultant group implement manufacturing based erp system using rapid implementation module devised increased successful implementation reduced implementation time weeks batchmaster software also implemented support team india provided post implementation support based new policies procedures created customer satisfaction increased voted employee year thousand employees outstanding contributions going presented industry conferences year starting integrated solutions automations tools help improve efficiency data integrity professional experience senior director information technology company name city state weston educational group inc private post secondary institution focused allied health personal wellness sector major brands campuses spread florida california senior director oversaw day day operations aspects technology included student faculty portal needed support student information system sis used manage aspects student matriculation lead financial aid academics student services career services spearheaded phone system migration cloud resulting uptime phone system also reduced maintenance cost comes outdated system allowed manage system remotely accountable information technology including overall customer satisfaction managed team professionals restructured department reduced team generalized personal outsourced functions required specialized functions reduced payroll expense spearheaded cross functional initiative achieve integration missouri college acquired weston education group strengthened company business leading implementation industry leading sis management campuses crm admissions negotiated new contracts vendors reduce prices much developed launched regular training sessions help associates common reported issues used domo visualize trends support cases developed training materials common reported issues instituted new web based support ticketing system allowed students faculty staff members generate tickets requesting help prior system staff members could generate support tickets internal system new system rules incorporated auto routed tickets based characteristics selected recommended implemented enterprise applications cloud saved organization million amortized years upgraded infrastructure house accommodate new enterprise applications launched migration staff faculty office microsoft cloud version office migrating students enabled user access latest version complete office suite one drive individual file storage system point view enterprise access latest versions systems microsoft plus infinite access microsoft resources support infrastructure senior manager student information system company name city state american career college west coast university private post secondary institution trains students allied health sector annual revenue million oversaw student information system brands student portal faculty portal several integrations systems crm system internal applications developed sharepoint platform hired managed team business analysts support engineers support student information system sis developed business processes service level agreements used business analysts support engineers oversaw shore development team india develop innovative solutions sharepoint platform integrated sis means adding automation enhance productivity data validation managed relationships vendors associated student information system started organization manager led team stabilize environment collaborated hr department develop board training systems increased roi new associated day reduced number support tickets new associates key member process planning moving small server room collocated datacenter advised development relocation two west coast campuses president company name city state aldreteem inc created support small mid sized organizations wanted implement enterprise resource planning systems resources manage system house accountable entire business including overall customer satisfaction profitability created new revenue streams partnering erp vendors expertise deploy solutions sage sap great plains epicor generated new business signing national agreement leading national hospitality company manage erp system provide auxiliary services strengthened company business leading implementation projects director client services company name city state batchmaster software inc develops enterprise resource planning system process manufacturing industries integrated sage platinum sap business one microsoft great plains prior joining eworkplace solution deployed network resellers implementation primary support created new revenue streams parties creating client services group resellers focused client relationships sales could resell services increased revenue creation client services department department performed implementations support created rapid implementation process reduced implementation months weeks strengthened company business initiating leading development relationship sap spearheaded implementation shore support team support customers post implementation customers found team helpful upgrades update well phone support software maintenance renewal increased created spearheaded customer satisfaction survey resulting increase customer satisfaction resulted customers renewing yearly software maintenance increased revenue education business administration walden university city state usa gpa minor leadership bachelor science information business systems technology university essex city state uk member world famous essex university afro carib club played soccer university skills enterprise resource planning systems education software campus nexus student student faculty portal accounting systems sage platinum microsoft great plains accountmate sap business one learning management systems dialoge edu ecollege moodle rooms manufacturing systems batchmaster customer relationship management systems microsoft great plains crm campus nexus crm enterprise backoffice systems microsoft server microsoft sql server microsoft exchange microsoft sharepoint linux storage area network active directory microsoft terminal services microsoft remote desktop services citrix network devices monitoring tools juniper switches routers firewalls netgear switches routers firewalls cisco switches routers firewalls solarwinds network monitoring tools sophos unified threat management idera sql management websense virtual system vmware hyperv cloud based phone systems cloud based storage backup cloud technologies amazon web servicesmicrosoft azure miscellaneous applications desktop applications microsoft office suite sophos anti virus sophos mobile device management deepfreeze desktop managementsenior director information technology executive profile distinguish director information technology expertise diverse range industries multiple industries settings globally demonstrated success network design management enterprise resource planning implementation management cloud technologies internet technologies well organized results oriented individual proven ability implement standards processes procedures improve business functionality solid management skills capable building leading motivating individuals maximize productivity forming cohesive team environments exceptional communicator focused building strong client relationships skill highlights small business development project management leadership communication skills business operations organization client account management negotiations expert budgeting expertise employee relations self motivated collaborative decisive enterprise platforms forecasting specialist knowledge product lifecycle management plm hardware software upgrade planning product requirements documentation directed scrum methodology performance criteria tracking core accomplishments saved million amortized years using cloud technologies instead buying new infrastructure hardware upgrade infrastructure weston educational group directed implementation new student information system customer relations management system colleges projects completed time budget increased core system availability developing standards architectural governance implementing best practices led successful implementation integration acquired college weston educational group project completed month ahead schedule budget reduced incidence issues globally using visualization tools tableau domo identify trends support tickets resulted training address root causes operations management managed technologies campuses spread florida california weston educational group technologies used students faculty campus administration corporate office staff executives oversaw day day operations information technology department weston educational group staff development weston restructured team smaller flexible team used outsourced resources specialized functions resulted reduction payroll expense american career college west coast university mentored coached employees resulting staff turnover also recognized one best business analyst team campus management corporation implemented sites globally batchmaster software launched new consultant group implement manufacturing based erp system using rapid implementation module devised increased successful implementation reduced implementation time weeks batchmaster software also implemented support team india provided post implementation support based new policies procedures created customer satisfaction increased voted employee year thousand employees outstanding contributions going presented industry conferences year starting integrated solutions automations tools help improve efficiency data integrity professional experience senior director information technology company name city state weston educational group inc private post secondary institution focused allied health personal wellness sector major brands campuses spread florida california senior director oversaw day day operations aspects technology included student faculty portal needed support student information system sis used manage aspects student matriculation lead financial aid academics student services career services spearheaded phone system migration cloud resulting uptime phone system also reduced maintenance cost comes outdated system allowed manage system remotely accountable information technology including overall customer satisfaction managed team professionals restructured department reduced team generalized personal outsourced functions required specialized functions reduced payroll expense spearheaded cross functional initiative achieve integration missouri college acquired weston education group strengthened company business leading implementation industry leading sis management campuses crm admissions negotiated new contracts vendors reduce prices much developed launched regular training sessions help associates common reported issues used domo visualize trends support cases developed training materials common reported issues instituted new web based support ticketing system allowed students faculty staff members generate tickets requesting help prior system staff members could generate support tickets internal system new system rules incorporated auto routed tickets based characteristics selected recommended implemented enterprise applications cloud saved organization million amortized years upgraded infrastructure house accommodate new enterprise applications launched migration staff faculty office microsoft cloud version office migrating students enabled user access latest version complete office suite one drive individual file storage system point view enterprise access latest versions systems microsoft plus infinite access microsoft resources support infrastructure senior manager student information system company name city state american career college west coast university private post secondary institution trains students allied health sector annual revenue million oversaw student information system brands student portal faculty portal several integrations systems crm system internal applications developed sharepoint platform hired managed team business analysts support engineers support student information system sis developed business processes service level agreements used business analysts support engineers oversaw shore development team india develop innovative solutions sharepoint platform integrated sis means adding automation enhance productivity data validation managed relationships vendors associated student information system started organization manager led team stabilize environment collaborated hr department develop board training systems increased roi new associated day reduced number support tickets new associates key member process planning moving small server room collocated datacenter advised development relocation two west coast campuses president company name city state aldreteem inc created support small mid sized organizations wanted implement enterprise resource planning systems resources manage system house accountable entire business including overall customer satisfaction profitability created new revenue streams partnering erp vendors expertise deploy solutions sage sap great plains epicor generated new business signing national agreement leading national hospitality company manage erp system provide auxiliary services strengthened company business leading implementation projects director client services company name city state batchmaster software inc develops enterprise resource planning system process manufacturing industries integrated sage platinum sap business one microsoft great plains prior joining eworkplace solution deployed network resellers implementation primary support created new revenue streams parties creating client services group resellers focused client relationships sales could resell services increased revenue creation client services department department performed implementations support created rapid implementation process reduced implementation months weeks strengthened company business initiating leading development relationship sap spearheaded implementation shore support team support customers post implementation customers found team helpful upgrades update well phone support software maintenance renewal increased created spearheaded customer satisfaction survey resulting increase customer satisfaction resulted customers renewing yearly software maintenance increased revenue education business administration walden university city state usa gpa minor leadership bachelor science information business systems technology university essex city state uk member world famous essex university afro carib club played soccer university skills enterprise resource planning systems education software campus nexus student student faculty portal accounting systems sage platinum microsoft great plains accountmate sap business one learning management systems dialoge edu ecollege moodle rooms manufacturing systems batchmaster customer relationship management systems microsoft great plains crm campus nexus crm enterprise backoffice systems microsoft server microsoft sql server microsoft exchange microsoft sharepoint linux storage area network active directory microsoft terminal services microsoft remote desktop services citrix network devices monitoring tools juniper switches routers firewalls netgear switches routers firewalls cisco switches routers firewalls solarwinds network monitoring tools sophos unified threat management idera sql management websense virtual system vmware hyperv cloud based phone systems cloud based storage backup cloud technologies amazon web servicesmicrosoft azure miscellaneous applications desktop applications microsoft office suite sophos anti virus sophos mobile device management deepfreeze desktop management
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director information technology summary director manager extensive experience network operations leveraging expertise organization growth problem solving driven professional detailed oriented proven ability plan design implement technical systems improve process flow administer departmental budgets highlights operating systems windows windows server r exchange server apple mac osx ios bb os android lan vpn wan ip networking citrix remote terminal services logmein team viewer skype business experience sql saas hyper v active directory services group policy dns dhcp ssl wsus ftp san nas storage cisco routers hp switches sonicwall firewalls symantec backup antivirus trend micro arcserve acronis experience january january company name city state director information technology directed managed entire operations commercial real estate investment company locations u forecasted planned network information processing communication needs entire company provided senior level leadership security risk management concerns proactive ensure continued functionality stable reliable secure environment including focus current anticipated cybersecurity threats risk ensured technology compliance sox pci general regulatory controls established documented administered operational policies procedures control systems integrity risks created analyzed annual operational capital budgets year plans efficiently used monies allocated budgets inspected rd party contracts evaluated negotiated proposals software hardware services project leader developing planning instituting disaster recovery business continuity provided redundancy network components system failovers redundant communication internet lines using bgp failover ensured consistency existing applications creating maintaining testing enforcing standards procedures implementing software rollouts used document imaging system record retention maintained upgraded audio video conference rooms installed office security card key camera systems hired managed system administrators supervised outside consultants originally hired manager promoted director january january company name city state manager information technologies provided network administration pc network trouble shooting file server configuration backup systems configuration network switch management maintained lotus notes domino mail server operating system application software upgrading anti virus firewall management hardware configuration troubleshooting application maintenance administration january january company name city state sole person manager information services recruited relocate chicago run accounting operations system began linc accounting operations manager eventually became network manager maintained unix novell servers january january company name city state customer service representative recruited software company relocate wellesley provided technical support customers education baruch college city state accounting bs accounting skills accounting active directory anti virus antivirus apple arcserve audio backup bgp budgets cisco routers citrix hardware contracts dhcp disaster recovery dns firewalls firewall focus ftp hardware configuration troubleshooting hp imaging ip lan leadership linc domino lotus notes mac director exchange server mail office windows network administration nas network networking novell servers operating systems operating system pci camera policies project leader proposals real estate risk management san server configuration sql ssl switches switch symantec technical support trend trouble shooting unix upgrading video vpn wan windows serverdirector information technology summary director manager extensive experience network operations leveraging expertise organization growth problem solving driven professional detailed oriented proven ability plan design implement technical systems improve process flow administer departmental budgets highlights operating systems windows windows server r exchange server apple mac osx ios bb os android lan vpn wan ip networking citrix remote terminal services logmein team viewer skype business experience sql saas hyper v active directory services group policy dns dhcp ssl wsus ftp san nas storage cisco routers hp switches sonicwall firewalls symantec backup antivirus trend micro arcserve acronis experience january january company name city state director information technology directed managed entire operations commercial real estate investment company locations u forecasted planned network information processing communication needs entire company provided senior level leadership security risk management concerns proactive ensure continued functionality stable reliable secure environment including focus current anticipated cybersecurity threats risk ensured technology compliance sox pci general regulatory controls established documented administered operational policies procedures control systems integrity risks created analyzed annual operational capital budgets year plans efficiently used monies allocated budgets inspected rd party contracts evaluated negotiated proposals software hardware services project leader developing planning instituting disaster recovery business continuity provided redundancy network components system failovers redundant communication internet lines using bgp failover ensured consistency existing applications creating maintaining testing enforcing standards procedures implementing software rollouts used document imaging system record retention maintained upgraded audio video conference rooms installed office security card key camera systems hired managed system administrators supervised outside consultants originally hired manager promoted director january january company name city state manager information technologies provided network administration pc network trouble shooting file server configuration backup systems configuration network switch management maintained lotus notes domino mail server operating system application software upgrading anti virus firewall management hardware configuration troubleshooting application maintenance administration january january company name city state sole person manager information services recruited relocate chicago run accounting operations system began linc accounting operations manager eventually became network manager maintained unix novell servers january january company name city state customer service representative recruited software company relocate wellesley provided technical support customers education baruch college city state accounting bs accounting skills accounting active directory anti virus antivirus apple arcserve audio backup bgp budgets cisco routers citrix hardware contracts dhcp disaster recovery dns firewalls firewall focus ftp hardware configuration troubleshooting hp imaging ip lan leadership linc domino lotus notes mac director exchange server mail office windows network administration nas network networking novell servers operating systems operating system pci camera policies project leader proposals real estate risk management san server configuration sql ssl switches switch symantec technical support trend trouble shooting unix upgrading video vpn wan windows server
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information technology internship summary mba graduate specialized business management industries institution crosses fields healthcare compare optimal practices major players obtain analyst position professional skill knowledge business preferably business analyst skills language chinese english japanese professional skills microsoft office excel power point word outlook sql adobe suit flash photoshop illustrator max others php java c visual basic html cording programming customer relationship management crm erp system rfid e commerce electronic product code epc financial accounting human resources hr business marketing international trade import export app development sem analysis qms statistics healthcare experience july september company name city state information technology internship examined problems users systems worked different stations hospital including er registration pharmacy central sterile supplies department cssd medical supplies store room september december company name city state business analyst worked tourism bureau publish taiwan hot spring voucher order promote taiwan generated k followers facebook fan page months built designed official website may january company name city state chief executive officer expand five new business sites two located large scale department stores country planned cultural events including simple life festival taipei shanghai china launched limited edition custom dress bloggers created record sales customer dresses sold hours increased sales two quarters september june company name city state campus youth e service volunteer planned summer winter camps kids lack educational resources team lead recorder education metropolitan state university city state usa business administration management mba master business administration mba international trade organizational behavior finance accounting gpa national taipei university nursing health science city state taiwan information management bachelor science bachelors information management information technology erp enterprise resource planning recruited top schools based academic achievement global language institute city state usa english english dialect languageexcelled english write read speak english chose graduation speaker classs gpainformation technology internship summary mba graduate specialized business management industries institution crosses fields healthcare compare optimal practices major players obtain analyst position professional skill knowledge business preferably business analyst skills language chinese english japanese professional skills microsoft office excel power point word outlook sql adobe suit flash photoshop illustrator max others php java c visual basic html cording programming customer relationship management crm erp system rfid e commerce electronic product code epc financial accounting human resources hr business marketing international trade import export app development sem analysis qms statistics healthcare experience july september company name city state information technology internship examined problems users systems worked different stations hospital including er registration pharmacy central sterile supplies department cssd medical supplies store room september december company name city state business analyst worked tourism bureau publish taiwan hot spring voucher order promote taiwan generated k followers facebook fan page months built designed official website may january company name city state chief executive officer expand five new business sites two located large scale department stores country planned cultural events including simple life festival taipei shanghai china launched limited edition custom dress bloggers created record sales customer dresses sold hours increased sales two quarters september june company name city state campus youth e service volunteer planned summer winter camps kids lack educational resources team lead recorder education metropolitan state university city state usa business administration management mba master business administration mba international trade organizational behavior finance accounting gpa national taipei university nursing health science city state taiwan information management bachelor science bachelors information management information technology erp enterprise resource planning recruited top schools based academic achievement global language institute city state usa english english dialect languageexcelled english write read speak english chose graduation speaker classs gpa
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information technology specialist professional profile quality driven practical systems number years aligning business systems business policies guidelines looking bring strong analytical problem solving skills industry leading software company qualifications comptia security ce sy certified refined system debugging diagnostic skills excellent analytical interpersonal communication organizational skills system administration unix system performance monitoring team player self starter ability operate detailed work direction working knowledge application servers j ee oracle unix linux ldap database service oriented architecture physical architectures mainframe remedy virtual machine high proficiency level ms office word powerpoint excel outlook relevant experience automated repeatable tasks possible increase efficiency consistently received rate customer satisfaction performed root cause analysis identify system errors improve accuracy awarded tech quarter contributions mission experience information technology specialist sep dec company name city state years experience maintenance troubleshooting complex infrastructure provide help desk services first level troubleshooting customers multiple systems use internally developed maintenance provider plans procedures tools identify troubleshoot diagnose failures restore system capability operations analyze diagnose isolate failures hardware line replaceable units lru directly replace coordinate replacement failed hardware lru maintenance provider vendor collect data describing environment time failure provide root cause analysis necessary escalation engineering point contact provide required support engineer maintenance provider discrepancy report dr investigations resolution efforts necessary perform network management services include monitoring networks device health status monitoring network performance utilization optimization tuning tasks perform operating system monitoring commercial shelf cots software monitoring custom software monitoring resource memory allocation modifications authorized user lists user profiles file system maintenance include deletion log files longer needed monitoring storage space ensuring backups completed appropriately awareness appropriate system processes running times support software promotes performing system reboots monthly daily preventive maintenance process bounces documentation provide accurate timely documentation system problems request shift turnover log assign units tickets accordance unit policy analyzed customer stakeholder needs generated requirements perform functional analysis implemented requirements management plans made recommendations improve technical practices collected analyzed reported program metrics including product technical performance measures key performance parameters systems engineer may sep company name city state obtained mission related certification required application services provider x technical support tier trained current new team members existing new application services procedure commercial shelf cots software performed system health analysis identify analyze collect preliminary data recommend effective solution anomalies coordinated conducted low level system testing problem analysis servers desktops infrastructure work analyzed levels total system product include concept design fabrication test installation operation maintenance disposal performed technical planning system integration verification validation supportability effective analysis multiple systems performed functional analysis timeline analysis detail trade studies requirements allocation interface definition studies translate customer requirements hardware software policies coordinated systems partners finalize designs confirm requirements met provided continued maintenance development bug fixes patch sets existing web applications diagnosed unix windows processing problems execute appropriate solutions ensured network system data availability integrity preventative maintenance provided documentation start shut first level troubleshooting processes help desk staff implemented company customer policies technical procedures standards preserving integrity security data reports access consistently met deadlines requirements production work orders monitored network performance provide network performance statistical reports real time historical measurements managed network monitoring server monitoring site recommend architectural improvements design solutions integration solutions systems engineer associate feb may company name city state coordinated neas weekly brown bag seminar va technical resource center formatted delivered training specific intended party purpose company standards updated composed created content electronic format assuring accuracy proper display va trc technical library served windows subject matter expert sme research create procedures recommended cots product enable closed caption video content support national center missing exploited children ncmec reviewed routed resumes appropriate managers account representative resource planning team rpt maintain spreadsheet employees key contact information skills resumes communicated duties compensation benefits working conditions potential candidates researched recommended new sources candidate recruiting reviewed human resource paperwork accuracy completeness verifying collecting correcting additional data education bachelors science computer engineering technology spring prairie view university city state gpa gpa computer engineering technology gpa personal information active ts sci w poly last update additional information security clearance active ts sci w poly last update ability adapt changing technology learning applying new methods achieving goals organization tac abet accredited dean list honor roll engineering technology association vice president tau beta pi engineering honor society vice president skills interpersonal hardware concept content clients customer satisfaction database debugging desktops direction documentation engineer functional help desk human resource j ee ldap linux mainframe memory access excel ms office outlook powerpoint windows word network management network networks operating system optimization organizational skills policies problem analysis processes real time research self starter servers spreadsheet system integration team player technical support troubleshoot troubleshooting unix validation video web applicationsinformation technology specialist professional profile quality driven practical systems number years aligning business systems business policies guidelines looking bring strong analytical problem solving skills industry leading software company qualifications comptia security ce sy certified refined system debugging diagnostic skills excellent analytical interpersonal communication organizational skills system administration unix system performance monitoring team player self starter ability operate detailed work direction working knowledge application servers j ee oracle unix linux ldap database service oriented architecture physical architectures mainframe remedy virtual machine high proficiency level ms office word powerpoint excel outlook relevant experience automated repeatable tasks possible increase efficiency consistently received rate customer satisfaction performed root cause analysis identify system errors improve accuracy awarded tech quarter contributions mission experience information technology specialist sep dec company name city state years experience maintenance troubleshooting complex infrastructure provide help desk services first level troubleshooting customers multiple systems use internally developed maintenance provider plans procedures tools identify troubleshoot diagnose failures restore system capability operations analyze diagnose isolate failures hardware line replaceable units lru directly replace coordinate replacement failed hardware lru maintenance provider vendor collect data describing environment time failure provide root cause analysis necessary escalation engineering point contact provide required support engineer maintenance provider discrepancy report dr investigations resolution efforts necessary perform network management services include monitoring networks device health status monitoring network performance utilization optimization tuning tasks perform operating system monitoring commercial shelf cots software monitoring custom software monitoring resource memory allocation modifications authorized user lists user profiles file system maintenance include deletion log files longer needed monitoring storage space ensuring backups completed appropriately awareness appropriate system processes running times support software promotes performing system reboots monthly daily preventive maintenance process bounces documentation provide accurate timely documentation system problems request shift turnover log assign units tickets accordance unit policy analyzed customer stakeholder needs generated requirements perform functional analysis implemented requirements management plans made recommendations improve technical practices collected analyzed reported program metrics including product technical performance measures key performance parameters systems engineer may sep company name city state obtained mission related certification required application services provider x technical support tier trained current new team members existing new application services procedure commercial shelf cots software performed system health analysis identify analyze collect preliminary data recommend effective solution anomalies coordinated conducted low level system testing problem analysis servers desktops infrastructure work analyzed levels total system product include concept design fabrication test installation operation maintenance disposal performed technical planning system integration verification validation supportability effective analysis multiple systems performed functional analysis timeline analysis detail trade studies requirements allocation interface definition studies translate customer requirements hardware software policies coordinated systems partners finalize designs confirm requirements met provided continued maintenance development bug fixes patch sets existing web applications diagnosed unix windows processing problems execute appropriate solutions ensured network system data availability integrity preventative maintenance provided documentation start shut first level troubleshooting processes help desk staff implemented company customer policies technical procedures standards preserving integrity security data reports access consistently met deadlines requirements production work orders monitored network performance provide network performance statistical reports real time historical measurements managed network monitoring server monitoring site recommend architectural improvements design solutions integration solutions systems engineer associate feb may company name city state coordinated neas weekly brown bag seminar va technical resource center formatted delivered training specific intended party purpose company standards updated composed created content electronic format assuring accuracy proper display va trc technical library served windows subject matter expert sme research create procedures recommended cots product enable closed caption video content support national center missing exploited children ncmec reviewed routed resumes appropriate managers account representative resource planning team rpt maintain spreadsheet employees key contact information skills resumes communicated duties compensation benefits working conditions potential candidates researched recommended new sources candidate recruiting reviewed human resource paperwork accuracy completeness verifying collecting correcting additional data education bachelors science computer engineering technology spring prairie view university city state gpa gpa computer engineering technology gpa personal information active ts sci w poly last update additional information security clearance active ts sci w poly last update ability adapt changing technology learning applying new methods achieving goals organization tac abet accredited dean list honor roll engineering technology association vice president tau beta pi engineering honor society vice president skills interpersonal hardware concept content clients customer satisfaction database debugging desktops direction documentation engineer functional help desk human resource j ee ldap linux mainframe memory access excel ms office outlook powerpoint windows word network management network networks operating system optimization organizational skills policies problem analysis processes real time research self starter servers spreadsheet system integration team player technical support troubleshoot troubleshooting unix validation video web applications
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information technology specialist discountpcfix summary obsessed technology power change everything technology fuels passion commitment helping organizations set engage bring fresh ideas help team galvanize performance refine strategy spark new energy future get depends build connect create transform world accomplished years information technology support experience highly articulate capable experienced installing updating hardware software systems users known effectively optimizing systems meet changing demands enhancing collaboration improving security experienced operations analyst first rate skills organizing problem solving project management ready apply experience abilities take new professional challenges passionate driven professional remarkable analytical problem solving skills expert quality assurance tester offering five years experience detailed technical system specifications provides collaborative style well developed communication skills seeking role test reporting defect resolution well rounded team player dynamic written verbal communication skills hardworking resourceful team player history going achieve notable results offering excellent blend technical aptitude creative ability inspires design teams engaging management techniques innovative thinking resourceful technical support engineer polished restoring system functionality quickly assessing resolving diverse hardware software problems skills issue escalation reporting analysis quality control schematic understanding critical thinking data management network administration experience leadership improvement plan knowledge supervision hardware repair computer configurations system upgrades new program installations organizational leadership troubleshooting maintenance equipment repair power hand tool use troubleshooting repairs preventative maintenance telecommunications systems component repairs multitasking part inspections friendly positive attitude lan wan configurations server system administration end user training program installations software testing server improvements data backups project management security technologies network configuration time management active directory knowledge cybersecurity analysis system administration microsoft office ms office apple ios technician help desk assistance application software testing mechanical abilities information systems security professional advanced knowledge windows os advanced knowledge google chrome soldering database management technical knowledge server system softwares servers storage systems network equipment pcs notebooks brands experience information technology specialist discountpcfix current company name city state assisted client new computer network equipment purchases updated installed software customers ensure computer efficiency checked computers performed diagnostics repair backed data evening helping alleviate lost information following malware incident updated software versions patches new installations close security loopholes protect users identified hardware issues caused component failures using approved diagnostic tools installed motherboards processors graphics cards configured computers network drivers connected printers peripheral equipment upgraded laptops desktops improving speed performance fixed apple iphone imac ipad laptop products screen damage fixed brand windows os mac os chrome os products liquid damage observed system functioning entered commands test different areas operations explained technology related details easy understand terms individuals walks life various job positions responded assistance requests users directed individuals basic troubleshooting tasks reviewed current hardware software configurations recommended modifications increase system speed serviced repaired equipment according manufacturer guidelines installed new systems components according service orders manufacturer instructions assessed identified issues quickly resolved restore functionality built repaired computers according schedule installed configured setup pcs stores optimal operation reporting evaluated interfaces hardware software testing performance requirements studied complex technical issues determined proper resolution methods assisted post implementation troubleshooting new applications application upgrades determined alleviated hardware software network issues installed supported hardware software including desktops servers printers identified operational performance issues worked managers resolve concerns completed various reports analyzed report decide improvements could made recommended process systems improvements changes operations updated hardware software availability supervised network eliminate bottlenecks immediately handled network configurations hours weekends alleviate downtime maintain smooth operations assisted customers various types technical issues email live telephone delivered local remote tier support hardware software company personnel disassembled computer systems troubleshoot resolve hardware issues increased overall company performance improved uptime cost reductions quality control inspector contractor current company name city state conferred scientific engineering technical personnel resolve design research testing problems worked engineers facilitate research development testing correct mechanical failures generate technical specifications prior release developed implemented best practices defect prevention continuous improvement used specialized tools take precise measurements various aspects samples consulted engineers resolve quality production efficiency problems wrote detailed reports outlining performance quality defect rates completed non destructive tests visual inspections continuous basis inspected quality finished products making minor repairs meet project expectations documented nonconformities immediately recommended techniques prompt resolution completed non destructive tests visual inspections continuously reviewed drawings blueprints determine appropriate level inspection required adhered safety protocols minimize equipment damage avoid injuries assessed materials parts products conformance quality control requirements production specifications network analyst company name city state identified operational performance issues worked managers resolve concerns supporting following hardware types servers storage systems network equipment pcs ipad notebooks brands analyzed operational performance identify pain points provided actionable solutions management educated personnel company policies foster improved customer retention increased revenue technical knowledge standard server system software linux windows vmware drove revenue customer retention visiting corporate franchise centers serving clients educate staff company policies customer styling applications wrote reports outlining results facilitate management decision making executed monitored standards user interfaces page design graphics development provided senior technical support house staff user departments network applications monitored project budget careful assessment resource usage task management ensure costs kept low supported customers password resets account customization recorded complaints product deficiencies returned orders customer documentation system supported customers data connectivity issues assisting troubleshooting steps rebooting hardware maintained composure patience face difficult customer situations applying escalation techniques positive customer support performed site evaluations customer surveys team audits promoted continuous improvement governance processes spearheaded server infrastructure development quality control staging production operations quality control manager company name city state stayed well informed company federal regulations bolstered compliance corporate processes used creative professional policy find solutions issues diminishing conflicts handled scheduling procedures department directed team members setting achieving goals observed customer specifications monitoring quality control finished products education training federal polytechnic ado ekiti city state associate science science technology phoenix east aviation city state f aircraft dispatcher license aviation university colorado boulder city certificate cybersecurity policy aviation internet google support city certificate completed professional course security defense digital dark arts operating system becoming power user bits bytes computer networking system administration infrastructure service technical support fundamentalsinformation technology specialist discountpcfix summary obsessed technology power change everything technology fuels passion commitment helping organizations set engage bring fresh ideas help team galvanize performance refine strategy spark new energy future get depends build connect create transform world accomplished years information technology support experience highly articulate capable experienced installing updating hardware software systems users known effectively optimizing systems meet changing demands enhancing collaboration improving security experienced operations analyst first rate skills organizing problem solving project management ready apply experience abilities take new professional challenges passionate driven professional remarkable analytical problem solving skills expert quality assurance tester offering five years experience detailed technical system specifications provides collaborative style well developed communication skills seeking role test reporting defect resolution well rounded team player dynamic written verbal communication skills hardworking resourceful team player history going achieve notable results offering excellent blend technical aptitude creative ability inspires design teams engaging management techniques innovative thinking resourceful technical support engineer polished restoring system functionality quickly assessing resolving diverse hardware software problems skills issue escalation reporting analysis quality control schematic understanding critical thinking data management network administration experience leadership improvement plan knowledge supervision hardware repair computer configurations system upgrades new program installations organizational leadership troubleshooting maintenance equipment repair power hand tool use troubleshooting repairs preventative maintenance telecommunications systems component repairs multitasking part inspections friendly positive attitude lan wan configurations server system administration end user training program installations software testing server improvements data backups project management security technologies network configuration time management active directory knowledge cybersecurity analysis system administration microsoft office ms office apple ios technician help desk assistance application software testing mechanical abilities information systems security professional advanced knowledge windows os advanced knowledge google chrome soldering database management technical knowledge server system softwares servers storage systems network equipment pcs notebooks brands experience information technology specialist discountpcfix current company name city state assisted client new computer network equipment purchases updated installed software customers ensure computer efficiency checked computers performed diagnostics repair backed data evening helping alleviate lost information following malware incident updated software versions patches new installations close security loopholes protect users identified hardware issues caused component failures using approved diagnostic tools installed motherboards processors graphics cards configured computers network drivers connected printers peripheral equipment upgraded laptops desktops improving speed performance fixed apple iphone imac ipad laptop products screen damage fixed brand windows os mac os chrome os products liquid damage observed system functioning entered commands test different areas operations explained technology related details easy understand terms individuals walks life various job positions responded assistance requests users directed individuals basic troubleshooting tasks reviewed current hardware software configurations recommended modifications increase system speed serviced repaired equipment according manufacturer guidelines installed new systems components according service orders manufacturer instructions assessed identified issues quickly resolved restore functionality built repaired computers according schedule installed configured setup pcs stores optimal operation reporting evaluated interfaces hardware software testing performance requirements studied complex technical issues determined proper resolution methods assisted post implementation troubleshooting new applications application upgrades determined alleviated hardware software network issues installed supported hardware software including desktops servers printers identified operational performance issues worked managers resolve concerns completed various reports analyzed report decide improvements could made recommended process systems improvements changes operations updated hardware software availability supervised network eliminate bottlenecks immediately handled network configurations hours weekends alleviate downtime maintain smooth operations assisted customers various types technical issues email live telephone delivered local remote tier support hardware software company personnel disassembled computer systems troubleshoot resolve hardware issues increased overall company performance improved uptime cost reductions quality control inspector contractor current company name city state conferred scientific engineering technical personnel resolve design research testing problems worked engineers facilitate research development testing correct mechanical failures generate technical specifications prior release developed implemented best practices defect prevention continuous improvement used specialized tools take precise measurements various aspects samples consulted engineers resolve quality production efficiency problems wrote detailed reports outlining performance quality defect rates completed non destructive tests visual inspections continuous basis inspected quality finished products making minor repairs meet project expectations documented nonconformities immediately recommended techniques prompt resolution completed non destructive tests visual inspections continuously reviewed drawings blueprints determine appropriate level inspection required adhered safety protocols minimize equipment damage avoid injuries assessed materials parts products conformance quality control requirements production specifications network analyst company name city state identified operational performance issues worked managers resolve concerns supporting following hardware types servers storage systems network equipment pcs ipad notebooks brands analyzed operational performance identify pain points provided actionable solutions management educated personnel company policies foster improved customer retention increased revenue technical knowledge standard server system software linux windows vmware drove revenue customer retention visiting corporate franchise centers serving clients educate staff company policies customer styling applications wrote reports outlining results facilitate management decision making executed monitored standards user interfaces page design graphics development provided senior technical support house staff user departments network applications monitored project budget careful assessment resource usage task management ensure costs kept low supported customers password resets account customization recorded complaints product deficiencies returned orders customer documentation system supported customers data connectivity issues assisting troubleshooting steps rebooting hardware maintained composure patience face difficult customer situations applying escalation techniques positive customer support performed site evaluations customer surveys team audits promoted continuous improvement governance processes spearheaded server infrastructure development quality control staging production operations quality control manager company name city state stayed well informed company federal regulations bolstered compliance corporate processes used creative professional policy find solutions issues diminishing conflicts handled scheduling procedures department directed team members setting achieving goals observed customer specifications monitoring quality control finished products education training federal polytechnic ado ekiti city state associate science science technology phoenix east aviation city state f aircraft dispatcher license aviation university colorado boulder city certificate cybersecurity policy aviation internet google support city certificate completed professional course security defense digital dark arts operating system becoming power user bits bytes computer networking system administration infrastructure service technical support fundamentals
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information technology specialist professional summary seeking obtain career information assurance focus cyber network defense seeking obtain career information assurance focus cyber network defense seeking obtain career information assurance focus cyber network defense skills desktops ethernet cables cisco routers video sound cards cd rom drives multiplexors scanners monitors switches tcp ip configuration installing adding deleting user accounts active directory strong software application knowledge avaya microsoft office remedy experience information technology service management itsm desktops ethernet cables cisco routers video sound cards cd rom drives multiplexors scanners monitors switches tcp ip configuration installing adding deleting user accounts active directory strong software application knowledge avaya microsoft office remedy experience information technology service management itsm experience information technology strong software application knowledge avaya microsoft office remedy installing adding deleting user accounts active directory ethernet cables video sound cards cd rom drives multiplexors scanners monitors switches tcp ip configuration installing adding deleting user accounts active directory strong software application knowledge avaya microsoft office remedy experience information technology service management itsm experience information technology strong software application knowledge avaya microsoft office remedy installing adding deleting user accounts active directory experience information technology service managment itsm ethernet cables cd rom drives scanners tcp ip configuration installing adding deleting user accounts active directory strong software application knowledge avaya experience information technology strong software application knowledge avaya microsoft office remedy installing adding deleting user accounts active directory experience information technology service managment itsm microsoft office remedy experience information technology service management itsm work history information technology specialist current company name defines scope plans deliverables assigned projects coordinates collaborates others analyzing collected requirements ensure plans identified solutions meet customer needs expectations confirms prioritizes project plans deliverables customer participates business technical information technology solution implementations upgrades enhancement conversions understands uses appropriate tools analyze identify resolve business technical problems applies metrics monitor performance measure key project criteria performs maintenance troubleshoots network connectivity printer hardware issues uses site remote assists users deployment maintenance desktop workstations company name diplomatic security service department state protected u diplomats visiting foreign dignitaries diplomatic missions maintained security awareness federal environment assisted employee management interacted vip personnel members senate foreign domestic diplomats secretary state information technology interpreter company name assisted united states military training foreign nationals information technology basic troubleshooting basic system set diagnosed computer errors provided technical support backed restored organizational data files systems installed configured upgraded pc software operating systems created updated support tickets standard operating procedures provided customer support email hosted applications desktop system network problems defined service level agreements languages fluent dari dutch russian
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information technology analyst summary pursue caring creative career apply existing knowledge acquire new skills contribute effectively nation future children prior experience field exploring field children lead early childhood education course part little bud life skills apple art book oral concept conflict resolution cpr creativity designing direction documentation first aid flash fundraising drawing instruction materials meetings organizing philosophy express read recording safety sound teaching transportation experience information technology analyst company name believe child potential interests curiosity learning designing organized classroom setup positive welcoming caring secured safe risk taking theme based discussions interests class meetings would create warm atmosphere environment grow domain development socially emotionally physically intellectually believe teacher needs supportive person well guide providing information plans hands activities materials help self discovery understand lesson curriculum letting kids kids freedom express thoughts creativity valuing personal goal future classroom grow potential interests pace pressurizing targets students given information find answers given opportunity explore solution rather giving direct answers gives space exploration creativity would strong idea curriculum inclusive child needs interests curriculum plan involving group work key student led jobs direction help others teach respect others motivation stimulation factors pull full potential child recording interests motivated ideas student periodically sharing parents caregivers engage children giving base line activity watching expand give new dimension thought great feeling giving ownership children yields mutual trust support love teacher child developing trust love respect others help avoid bullying hurtful words actions make point child treated consistent equal fair approachable giving time space explore spending valuable time promotes emotional development spend time school place believe quote strong body makes mind strong strong mind makes body strong would encourage outdoor activities supporting weather feel interaction peers conflict resolution turn taking creativity helping others teaching love respect achieved outdoor group activities healthy meal plan one main criteria making sure balanced diet meal eat lots fruits vegetables dairy foods less sodium sugar would compassionate dedicated continue learn strive give best part children future teacher understand teaching involves regulations restrictions responsibilities job comes package cherishing moments excitement joy innocent laughing children enjoy students everything accept would best gift give children come school leaving parents philosophy may grow future experience continued learning welcoming ideas knowledge work place technology analyst company name software engineer company name project engineer company name attaching hereby conduct certificate experience certificate previous organization volunteering nine year old five year old children classrooms book fair pto member organizing team events fundraising traditional events patriotic events field trip chaperones public private schools working first aid cpr certification early childhood education course pursue career education field towards associate teacher degree especially children ages special needs artifacts part early childhood education journey program observation children observation infants toddlers school age children helped know curriculum children needs interests expectations future attaching hereby program observation anecdotal running record report assignments part ece courses curriculum plan title modes transportation art play activities teach class sounds different vehicles shapes children age group years group activity activity group red light green light yellow light making airplane usingpopsicle sticks imitate sounds pictures meeting time talk parts vehicles gears wheels handles mirrors safety hand signal helmet lanes seat belt life vests outdoor race float sink boat science activity puff puff toot toot lining imitating sound moving line train set individual connect dots coloring bikes cars trucks boats ships air plane bus train table activity popsicle sticks craft work make paper boats paper airplane train blocks coloring drawing rationale activities chosen appropriate age group relate see vehicles kid interest objectives knowledge wheels make things move purpose different vehicles modes learn shapes vehicle sounds street safety wearing helmet following kwl concept know want know learn part assessment standard preschool learning foundation california preschool curriculum framework needed materials popsicle sticks coloring sheets origami papers books flash cards board puzzles time space table setup outdoor bikes water table teaching plan introduction begin circle time theme based songs talk teach activity today teaching step step instruction activity work setup table required materials monitoring work reaching needed teaching gathering songs wheels bus little piece fun station little red wagon little einstein going train play flash cards train set vehicle toys board puzzles snack designing snack based theme car using rectangle cracker black olives wheels apple boat pretzel row boat group activity read books play story time closure display work wall drying rack based activity close activity story time meeting discussion time views shares mode transport day reinforce child snack time theme based designing snack airplane creation using celery raisins peanut butter pretzels assessment objectives knowledge concept acknowledging know setting activities discussions purpose different vehicles modes learn shapes vehicle sounds street safety rules evidence learning oral responses essential questions document videos photos use gathering time converse children facts ideas documentation anecdotal running record artifacts observation summary learning concepts fundamentals education training december b e computer science engineering folsom lake college state qualification year passing marks percentage institute early childhood education units computer science engineering may matriculation karunya institute technology coimbatore h c april l c sri vijay vidyalaya matriculation hss dharmapuriinformation technology analyst summary pursue caring creative career apply existing knowledge acquire new skills contribute effectively nation future children prior experience field exploring field children lead early childhood education course part little bud life skills apple art book oral concept conflict resolution cpr creativity designing direction documentation first aid flash fundraising drawing instruction materials meetings organizing philosophy express read recording safety sound teaching transportation experience information technology analyst company name believe child potential interests curiosity learning designing organized classroom setup positive welcoming caring secured safe risk taking theme based discussions interests class meetings would create warm atmosphere environment grow domain development socially emotionally physically intellectually believe teacher needs supportive person well guide providing information plans hands activities materials help self discovery understand lesson curriculum letting kids kids freedom express thoughts creativity valuing personal goal future classroom grow potential interests pace pressurizing targets students given information find answers given opportunity explore solution rather giving direct answers gives space exploration creativity would strong idea curriculum inclusive child needs interests curriculum plan involving group work key student led jobs direction help others teach respect others motivation stimulation factors pull full potential child recording interests motivated ideas student periodically sharing parents caregivers engage children giving base line activity watching expand give new dimension thought great feeling giving ownership children yields mutual trust support love teacher child developing trust love respect others help avoid bullying hurtful words actions make point child treated consistent equal fair approachable giving time space explore spending valuable time promotes emotional development spend time school place believe quote strong body makes mind strong strong mind makes body strong would encourage outdoor activities supporting weather feel interaction peers conflict resolution turn taking creativity helping others teaching love respect achieved outdoor group activities healthy meal plan one main criteria making sure balanced diet meal eat lots fruits vegetables dairy foods less sodium sugar would compassionate dedicated continue learn strive give best part children future teacher understand teaching involves regulations restrictions responsibilities job comes package cherishing moments excitement joy innocent laughing children enjoy students everything accept would best gift give children come school leaving parents philosophy may grow future experience continued learning welcoming ideas knowledge work place technology analyst company name software engineer company name project engineer company name attaching hereby conduct certificate experience certificate previous organization volunteering nine year old five year old children classrooms book fair pto member organizing team events fundraising traditional events patriotic events field trip chaperones public private schools working first aid cpr certification early childhood education course pursue career education field towards associate teacher degree especially children ages special needs artifacts part early childhood education journey program observation children observation infants toddlers school age children helped know curriculum children needs interests expectations future attaching hereby program observation anecdotal running record report assignments part ece courses curriculum plan title modes transportation art play activities teach class sounds different vehicles shapes children age group years group activity activity group red light green light yellow light making airplane usingpopsicle sticks imitate sounds pictures meeting time talk parts vehicles gears wheels handles mirrors safety hand signal helmet lanes seat belt life vests outdoor race float sink boat science activity puff puff toot toot lining imitating sound moving line train set individual connect dots coloring bikes cars trucks boats ships air plane bus train table activity popsicle sticks craft work make paper boats paper airplane train blocks coloring drawing rationale activities chosen appropriate age group relate see vehicles kid interest objectives knowledge wheels make things move purpose different vehicles modes learn shapes vehicle sounds street safety wearing helmet following kwl concept know want know learn part assessment standard preschool learning foundation california preschool curriculum framework needed materials popsicle sticks coloring sheets origami papers books flash cards board puzzles time space table setup outdoor bikes water table teaching plan introduction begin circle time theme based songs talk teach activity today teaching step step instruction activity work setup table required materials monitoring work reaching needed teaching gathering songs wheels bus little piece fun station little red wagon little einstein going train play flash cards train set vehicle toys board puzzles snack designing snack based theme car using rectangle cracker black olives wheels apple boat pretzel row boat group activity read books play story time closure display work wall drying rack based activity close activity story time meeting discussion time views shares mode transport day reinforce child snack time theme based designing snack airplane creation using celery raisins peanut butter pretzels assessment objectives knowledge concept acknowledging know setting activities discussions purpose different vehicles modes learn shapes vehicle sounds street safety rules evidence learning oral responses essential questions document videos photos use gathering time converse children facts ideas documentation anecdotal running record artifacts observation summary learning concepts fundamentals education training december b e computer science engineering folsom lake college state qualification year passing marks percentage institute early childhood education units computer science engineering may matriculation karunya institute technology coimbatore h c april l c sri vijay vidyalaya matriculation hss dharmapuri
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information technology consultant highlights software ms word outlook powerpoint excel access crm adobe acrobat xi professional snag ittm hot docs legal document generation software ms windows xp vista ms windows server hardware build repair upgrade desktop computers repair upgrade laptop computers install setup servers printers routers experience information technology consultant company name city state basic computer network setup troubleshooting install software printers computer repair upgrade individuals microsoft excel spreadsheet creation accomplishments setup network small non profit organization created organizational spreadsheets daily operations marketing small businesses upgraded sql time matters edward clay p office administrator billing assistant company name city state assisted administrative duties operations departments created airtime spreadsheets assists revenue reporting assisted data entry internal billing system ucap assisted downloading various airtime carrier invoices data files assisted monthly airtime billing using ucap assisted activation deactivation sims devices ran usage airtime reports requested customer reconciled carrier charges ucap output placed orders received shipped packages funding settlement coordinator office manager company name city state responsible getting clients assets titled respective trusts enter client data database legal document generation software build long term relationships trust maintenance clients order office supplies legal document supplies answer phones assist clients questions problems concerns greet clients visiting office meeting schedule appointments manage attorney calendar print legal documents prepare delivery binders review legal documents formatting errors missing information witness clients signatures legal documents notarize certain signatures generate funding instructions trust clients family legacy documents clients troubleshoot maintain computer network workstations accomplishments develop great working relationships trust maintenance clients growth client base employment period manage probate process multiple estates time also overseeing funding assets new existing clients revenue generation manage office performed client services coordinator tasks handled funding settlement coordinator tasks alone daily basis student operations specialist company name city state prepared student reports multiple state regulatory agencies national accreditation agency accrediting council continuing education training answered phones data entry new enrollments materials assigned reported inventory distribution student classroom materials data cfo monthly basis developed complex spreadsheets analyze qualitative quantitative data using excel visual basic published updated student policy catalog responsible protecting students privacy records requested third parties managed course scheduling schools well student records transcripts reviewed feedback potential students first visit school quality control purposes maintained records complaints collaborated written responses accomplishments saved company million strengthening controls textbook inventory developed system student records collection storage electronically company database collaboration programmers created process form third parties request student records accordance ferpa federal education right privacy act managed class schedules schools using ms excel advanced formulas visual basic programming information technology coordinator company name city state responsible installation troubleshooting windows workstations hardware printers peripherals software managed telecommunications system administration programming troubleshooting trained brokers new employees system applications processed stock certificates checks deposit respective client account answered main phone directed calls requested personnel supervised operations staff two cashiers one receptionist maintained records annual audits sec regulation compliance resolved trade errors committed brokers balanced error accounts branches earned series fast track promotions new accounts clerk lead cashier operations manager coordinator entrusted maintaining accuracy credit debit balance millions dollars client accounts became primary technical troubleshooter go person entire lutherville branch work stations well remote satellite offices education certificate completion microsoft certified systems engineer training computertraining com january b business finance january towson university city state business finance maryland notary public commission expires august microsoft certified systems engineer february skills administrative duties adobe acrobat schedule appointments asset management agency attorney balance basic billing billing system cashier catalog com computer repair upgrade hardware council credit crm client clients data entry database debit delivery fast financial information technology inventory laptop computers law legal legal documents marketing materials access microsoft certified systems engineer microsoft excel ms excel excel office outlook powerpoint ms windows windows ms windows xp ms word network setup network notary public order office supplies organizational peripherals personnel printers profit programming quality control receptionist reporting routers scheduling servers sims software engineering install software spreadsheets spreadsheet sql system administration telecommunications phones phone answer phones troubleshoot troubleshooting upgrade vista visual basic visual basic programming writteninformation technology consultant highlights software ms word outlook powerpoint excel access crm adobe acrobat xi professional snag ittm hot docs legal document generation software ms windows xp vista ms windows server hardware build repair upgrade desktop computers repair upgrade laptop computers install setup servers printers routers experience information technology consultant company name city state basic computer network setup troubleshooting install software printers computer repair upgrade individuals microsoft excel spreadsheet creation accomplishments setup network small non profit organization created organizational spreadsheets daily operations marketing small businesses upgraded sql time matters edward clay p office administrator billing assistant company name city state assisted administrative duties operations departments created airtime spreadsheets assists revenue reporting assisted data entry internal billing system ucap assisted downloading various airtime carrier invoices data files assisted monthly airtime billing using ucap assisted activation deactivation sims devices ran usage airtime reports requested customer reconciled carrier charges ucap output placed orders received shipped packages funding settlement coordinator office manager company name city state responsible getting clients assets titled respective trusts enter client data database legal document generation software build long term relationships trust maintenance clients order office supplies legal document supplies answer phones assist clients questions problems concerns greet clients visiting office meeting schedule appointments manage attorney calendar print legal documents prepare delivery binders review legal documents formatting errors missing information witness clients signatures legal documents notarize certain signatures generate funding instructions trust clients family legacy documents clients troubleshoot maintain computer network workstations accomplishments develop great working relationships trust maintenance clients growth client base employment period manage probate process multiple estates time also overseeing funding assets new existing clients revenue generation manage office performed client services coordinator tasks handled funding settlement coordinator tasks alone daily basis student operations specialist company name city state prepared student reports multiple state regulatory agencies national accreditation agency accrediting council continuing education training answered phones data entry new enrollments materials assigned reported inventory distribution student classroom materials data cfo monthly basis developed complex spreadsheets analyze qualitative quantitative data using excel visual basic published updated student policy catalog responsible protecting students privacy records requested third parties managed course scheduling schools well student records transcripts reviewed feedback potential students first visit school quality control purposes maintained records complaints collaborated written responses accomplishments saved company million strengthening controls textbook inventory developed system student records collection storage electronically company database collaboration programmers created process form third parties request student records accordance ferpa federal education right privacy act managed class schedules schools using ms excel advanced formulas visual basic programming information technology coordinator company name city state responsible installation troubleshooting windows workstations hardware printers peripherals software managed telecommunications system administration programming troubleshooting trained brokers new employees system applications processed stock certificates checks deposit respective client account answered main phone directed calls requested personnel supervised operations staff two cashiers one receptionist maintained records annual audits sec regulation compliance resolved trade errors committed brokers balanced error accounts branches earned series fast track promotions new accounts clerk lead cashier operations manager coordinator entrusted maintaining accuracy credit debit balance millions dollars client accounts became primary technical troubleshooter go person entire lutherville branch work stations well remote satellite offices education certificate completion microsoft certified systems engineer training computertraining com january b business finance january towson university city state business finance maryland notary public commission expires august microsoft certified systems engineer february skills administrative duties adobe acrobat schedule appointments asset management agency attorney balance basic billing billing system cashier catalog com computer repair upgrade hardware council credit crm client clients data entry database debit delivery fast financial information technology inventory laptop computers law legal legal documents marketing materials access microsoft certified systems engineer microsoft excel ms excel excel office outlook powerpoint ms windows windows ms windows xp ms word network setup network notary public order office supplies organizational peripherals personnel printers profit programming quality control receptionist reporting routers scheduling servers sims software engineering install software spreadsheets spreadsheet sql system administration telecommunications phones phone answer phones troubleshoot troubleshooting upgrade vista visual basic visual basic programming written
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information technology specialist career overview permanent certifications itnw comptia network itmt ms managing maintaining ms windows environment itmt server network infrastructure itmt ms implementing supporting ms windows xp professional job related microsoft certified professional mcitp training comptia security certified professional mar microsoft certified professional mcp oct comptia network certified professional may comptia certified professional apr language language spoken written read skills spanish advanced advanced advanced references name employer title phone email william th afsb supervisor william cook conus army mil cook mr john first army chief ciesiolka division west information systems usajobs resumes https usajobs gov applicant resume listresumes name employer title phone email division leonard defense manager flemons contract management leonard flemons dcma mil work experience company name may current information technology specialist city state indicates professional reference october may salary usd year hours week g specialist custspt federal job served systems administrator first army division west command staff administered nipr workstations sipr workstations arnet workstations includes hardware software local area network lan wide area network wan infrastructures monitored system resources installation integration systems fixes workarounds updates enhancements including performance capacity availability serviceability recoverability maintained systems configuration well resolving equipment software interfaces interoperability problems performed customer service help desk support operations technical assistance first army division west command staff diagnosed resolved problems response customer trouble tickets recieved responded provides resolutions variety help desk calls tickets understanding ability manipulate features microsoft shared point xml html sql c vb visio adobe cs dreamweaver microsoft management console registry settings ensured availability telephones emails local area network lan exceled troubleshooting software hardware issues microcomputers peripheral devices includes scanners digital senders printers video telecommunication equipment maintained ms active directory user accounts microsoft exchange outlook accounts participated planning execution unit systems testing installing applications images remotely providing technical support execution problems troubleshooting applications packages modifying applications necessary reconfigured file structures used knowledge windows xp vista win operating systems include microsoft management console mmc ensuring systems configured according policy frequently trained imos desktop management functions enhance usajobs resumes https usajobs gov applicant resume listresumes knowledge army nec policies thus affording ability accomplish duties effectively executed variety database utility functions updated user manuals authentication procedures systems administrator functions related security features accomplishing assignments ensures rigorous application information security information assurance policies principles practices developed ia reporting requirements submission higher level management required maintained continuing awareness technical changes areas equipment technology software development managed unit active directory share server gb share space served active directory ad manager system administrator multiple servers complex networked environment maintained microsoft exchange primary backup servers provide email full backup disaster recovery capabilities supervisor mr john ciesiolka contact supervisor yes th afsb vista international operations january september network system administrator ii city state usd year hours week served part units brigade level office duties network computer systems administrator directly responsible design install support organizations computer systems well local area networks lan wide area networks wan network segments internet intranet systems supported logistics systems client notebooks workstations scanners digital senders fax machines copiers printers developed system usage policies server administration procedures usajobs resumes https usajobs gov applicant resume listresumes created tested deployed group policy objects gpo ad responded system failures determining cause taking corrective action address issue maintained systems tables directories security files indices developed modifies databases performed database queries file transfers using sql installed new software releases system upgrades evaluates installs patches resolves software related problems established maintain user group accounts permissions develops tests system disaster recovery plans troubleshot wide variety user difficulties desktop computer hardware software peripherals network telecommunication lines coordinated installation nec establish domain mail accounts participated design development modification logistics automated systems daily duties also include responsible maintaining network efficiency monitors adjusts performance existing networks continually survey current computer site determine future network needs performs customer service help desk support operations technical assistance users required plans coordinates implements organizations information security addition conducted customer support studies recommended necessary action pertinent aspects customer support maintained systems configuration well resolving equipment software interfaces interoperability problems help desk support duties participated planning execution unit systems testing installing applications images remotely providing technical support execution problems troubleshooting applications packages used knowledge skills abilities quickly effectively troubleshoot access permissions computers managed video teleconference vtc suite unclassified classified usajobs resumes https usajobs gov applicant resume listresumes access managed unit sharepoint site control access developed established policies accounts trained users supervisor william cook okay contact supervisor yes company name october august first sergeant city state salary usd year hours week years top management experience led multi functional unit team members billions dollars worth equipment combat operation enduring freedom afghanistan operation iraqi freedom iraq company senior non commissioned officer served administrative liaison services top management agencies coordinated operational administrative duties required company mission supervised operations performance battalion level information systems communication shop senior advisor company commander resource manager headquarters company directly responsible managing implementing company administrative standards policies training supervisor paul mercator contact supervisor yes education training texas university central texas master degree city state united states gpa gpa gpa credits earned semester hours masters sciences information systems information systems central texas college united states technical occupational certificate city state gpa gpa gpa credits earned quarter hours microsoft system administrator relevant coursework licenses certifications itnw comptia harware software itnw comptia network usajobs resumes https usajobs gov applicant resume listresumes itmt ms managing maintaining ms windows environment itmt server network infrastructure itmt ms implementing supporting ms windows xp professional saint leo university bachelor degree city state united states gpa gpa gpa gpa gpa bachelor science computer information systems computer information systems successfully completed following computer courses saint leo university com pc applications com programming c c com programming visual basic com spreadsheet applications com computer architecture com decision support systems com systems analysis com database concepts programming com network theory design com information resource management com computer information systems exam successfully completed following computer courses central texas college itnw comptia harware software interests may superior leadership skills deployment afghanistan support operation enduring freedom additional information additional awarded achievement medal outstanding civilian service information assigned first division west awarded legion merit award jun aug years dedication loyalty selfless service nation people united states america awarded bronze star medal sep dec outstanding leadership recent month deployment iraq support operation iraqi freedom awarded bronze star medal apr may superior leadership skills deployment afghanistan support operation enduring freedom amskills certified active directory administrative administrative duties adobe dreamweaver ad army agency automation backup basic c c c com hardware configuration computer hardware hardware configuration management consulting contract management contract management copying client customer service customer support databases database decision support disaster recovery email equipment installation xml fax machines features functional help desk html information security information systems information systems information technology information technology computer support support local area network local area networks local area network lan notebooks leadership logistics managing mercator microcomputers access microsoft certified professional mcp microsoft certified exchange microsoft exchange mail office outlook sharepoint share point ms windows win windows windows xp ms windows xp monitors nec network administrator network networks novell operating systems organizational peripherals personnel copiers policies pr printers processes programming project management read repairs reporting safety scanners servers software development software troubleshooting spanish spreadsheet sql strategic supervisor system administrator systems administration systems analysis systems development tables technical support technical assistance user manuals telecommunications telecommunication telephones phone troubleshoot troubleshooting unique upgrades video visio vista visual basic wide area network wan wan workflow writteninformation technology specialist career overview permanent certifications itnw comptia network itmt ms managing maintaining ms windows environment itmt server network infrastructure itmt ms implementing supporting ms windows xp professional job related microsoft certified professional mcitp training comptia security certified professional mar microsoft certified professional mcp oct comptia network certified professional may comptia certified professional apr language language spoken written read skills spanish advanced advanced advanced references name employer title phone email william th afsb supervisor william cook conus army mil cook mr john first army chief ciesiolka division west information systems usajobs resumes https usajobs gov applicant resume listresumes name employer title phone email division leonard defense manager flemons contract management leonard flemons dcma mil work experience company name may current information technology specialist city state indicates professional reference october may salary usd year hours week g specialist custspt federal job served systems administrator first army division west command staff administered nipr workstations sipr workstations arnet workstations includes hardware software local area network lan wide area network wan infrastructures monitored system resources installation integration systems fixes workarounds updates enhancements including performance capacity availability serviceability recoverability maintained systems configuration well resolving equipment software interfaces interoperability problems performed customer service help desk support operations technical assistance first army division west command staff diagnosed resolved problems response customer trouble tickets recieved responded provides resolutions variety help desk calls tickets understanding ability manipulate features microsoft shared point xml html sql c vb visio adobe cs dreamweaver microsoft management console registry settings ensured availability telephones emails local area network lan exceled troubleshooting software hardware issues microcomputers peripheral devices includes scanners digital senders printers video telecommunication equipment maintained ms active directory user accounts microsoft exchange outlook accounts participated planning execution unit systems testing installing applications images remotely providing technical support execution problems troubleshooting applications packages modifying applications necessary reconfigured file structures used knowledge windows xp vista win operating systems include microsoft management console mmc ensuring systems configured according policy frequently trained imos desktop management functions enhance usajobs resumes https usajobs gov applicant resume listresumes knowledge army nec policies thus affording ability accomplish duties effectively executed variety database utility functions updated user manuals authentication procedures systems administrator functions related security features accomplishing assignments ensures rigorous application information security information assurance policies principles practices developed ia reporting requirements submission higher level management required maintained continuing awareness technical changes areas equipment technology software development managed unit active directory share server gb share space served active directory ad manager system administrator multiple servers complex networked environment maintained microsoft exchange primary backup servers provide email full backup disaster recovery capabilities supervisor mr john ciesiolka contact supervisor yes th afsb vista international operations january september network system administrator ii city state usd year hours week served part units brigade level office duties network computer systems administrator directly responsible design install support organizations computer systems well local area networks lan wide area networks wan network segments internet intranet systems supported logistics systems client notebooks workstations scanners digital senders fax machines copiers printers developed system usage policies server administration procedures usajobs resumes https usajobs gov applicant resume listresumes created tested deployed group policy objects gpo ad responded system failures determining cause taking corrective action address issue maintained systems tables directories security files indices developed modifies databases performed database queries file transfers using sql installed new software releases system upgrades evaluates installs patches resolves software related problems established maintain user group accounts permissions develops tests system disaster recovery plans troubleshot wide variety user difficulties desktop computer hardware software peripherals network telecommunication lines coordinated installation nec establish domain mail accounts participated design development modification logistics automated systems daily duties also include responsible maintaining network efficiency monitors adjusts performance existing networks continually survey current computer site determine future network needs performs customer service help desk support operations technical assistance users required plans coordinates implements organizations information security addition conducted customer support studies recommended necessary action pertinent aspects customer support maintained systems configuration well resolving equipment software interfaces interoperability problems help desk support duties participated planning execution unit systems testing installing applications images remotely providing technical support execution problems troubleshooting applications packages used knowledge skills abilities quickly effectively troubleshoot access permissions computers managed video teleconference vtc suite unclassified classified usajobs resumes https usajobs gov applicant resume listresumes access managed unit sharepoint site control access developed established policies accounts trained users supervisor william cook okay contact supervisor yes company name october august first sergeant city state salary usd year hours week years top management experience led multi functional unit team members billions dollars worth equipment combat operation enduring freedom afghanistan operation iraqi freedom iraq company senior non commissioned officer served administrative liaison services top management agencies coordinated operational administrative duties required company mission supervised operations performance battalion level information systems communication shop senior advisor company commander resource manager headquarters company directly responsible managing implementing company administrative standards policies training supervisor paul mercator contact supervisor yes education training texas university central texas master degree city state united states gpa gpa gpa credits earned semester hours masters sciences information systems information systems central texas college united states technical occupational certificate city state gpa gpa gpa credits earned quarter hours microsoft system administrator relevant coursework licenses certifications itnw comptia harware software itnw comptia network usajobs resumes https usajobs gov applicant resume listresumes itmt ms managing maintaining ms windows environment itmt server network infrastructure itmt ms implementing supporting ms windows xp professional saint leo university bachelor degree city state united states gpa gpa gpa gpa gpa bachelor science computer information systems computer information systems successfully completed following computer courses saint leo university com pc applications com programming c c com programming visual basic com spreadsheet applications com computer architecture com decision support systems com systems analysis com database concepts programming com network theory design com information resource management com computer information systems exam successfully completed following computer courses central texas college itnw comptia harware software interests may superior leadership skills deployment afghanistan support operation enduring freedom additional information additional awarded achievement medal outstanding civilian service information assigned first division west awarded legion merit award jun aug years dedication loyalty selfless service nation people united states america awarded bronze star medal sep dec outstanding leadership recent month deployment iraq support operation iraqi freedom awarded bronze star medal apr may superior leadership skills deployment afghanistan support operation enduring freedom amskills certified active directory administrative administrative duties adobe dreamweaver ad army agency automation backup basic c c c com hardware configuration computer hardware hardware configuration management consulting contract management contract management copying client customer service customer support databases database decision support disaster recovery email equipment installation xml fax machines features functional help desk html information security information systems information systems information technology information technology computer support support local area network local area networks local area network lan notebooks leadership logistics managing mercator microcomputers access microsoft certified professional mcp microsoft certified exchange microsoft exchange mail office outlook sharepoint share point ms windows win windows windows xp ms windows xp monitors nec network administrator network networks novell operating systems organizational peripherals personnel copiers policies pr printers processes programming project management read repairs reporting safety scanners servers software development software troubleshooting spanish spreadsheet sql strategic supervisor system administrator systems administration systems analysis systems development tables technical support technical assistance user manuals telecommunications telecommunication telephones phone troubleshoot troubleshooting unique upgrades video visio vista visual basic wide area network wan wan workflow written
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information technology specialist professional summary secure position information technology challenging competitive environment information systems network development design diagnostics fully utilized offer new refreshing ideas environment improvement efficiency networking security related areas offer opportunity advancement troubleshooting analytical skills capacity accurately identify assess problems providing expert solutions dedicated providing quality customer support consistently meet exceed client needs providing service expectation communication interpersonal skills abitility listen effectively respond appropriately maintain mutual comfort level relating diverse group individuals proven project management abilities able assume multiple responsibilities remain productive time sensitive fast paced environments recognized professionalism thoroughness commitment quality teamwork ready assume new challenges meet succeed objectives core qualifications platforms windows xp windows server server hardware pc dell servers hp proliant servers hp ux sun servers printers set installation applications ms office symantec active directory vmware vsphere bsm hp business service management nnmi ispi similar netview hpna hp network automation experience information technology specialist december july company name site headquarters vpsi establish maintain high level customer service relative internal external customers provide technical leadership support planning keeping track budget installing network hardware software including network operating systems managing maintaining local physicals virtual servers ensuring daily tape backups system using arc server security monthly updates wsus servers workstations works assignments moderately complex nature addressing network issues support small lan wan network level problems live network using network management tools corrects suggests alternative solutions problems ability plan prioritizes organize document work maximize performance work end users collect analyze evaluate business information system requirements work vpsi business units programs design develop functionalities meet business requirements use judgment creativity design approach meet requirements specifications provided business development project managers responsible estimating creating meeting timeline development release develop requirements documents create technical design documents perform system tests user acceptance tests implement plan test site application ensure proper operation freedom defects review analyze perform web site content updates accordance customer instructions standards guidance attend scheduled meetings participate lead team member accordingly network management system engineer may december company name city state working nms team designs develops bsm nnmi ispi hpna analyze anticipate remediate service health issues quickly efficiently optomize performance availability applications system networks storage cloud virtual traditional environments improves user experience lower cost business nnmi ispi network operations team efficiently manage network size reduce business risk downtime increase network service levels hp nnmi smart plug add modules ispis enhance nnmi capabilities add awareness specialized network environments providing team information needs anticipate quickly find fix problems addition unified workflows enabled advanced integrations repair network faults hp network automation software upgraded cisco secure access control server csacs network appliance version responsible deploying applications services nmci affiliated usmc networks supported system infrastructure associated nmci navy marine corps intranet project compliance service level agreement sla department navy marine network testing certification delivery networking information assurance solutions designs create test strategies program level test plan requirements traceability matrix rtm best support enterprise ensure project requirements solutions delivered collaborative timely manner engineered solutions responsible testing validating certifying solutions incentive projects proving center lab nmci project utilize hpes testing methodology analyze testing requirements basis developing testing scenarios test level executed project analyze results testing process recommends solutions define identify collect organize detailed information relating testing requirements interact project team gain understanding business environment technical contact conformance criteria understand use appropriate automated testing processes tools stay current established tools techniques technologies supports knowledge management collaboration participation testing discussion communities improving testing collateral lessons learned involved design installation configuration maintenance remote management coordination various network gear different large scale lab environments co ordinate certification deadlines engineers project managers provide implementation plan needed installation configuration juniper netscreen firewalls setting site site vpn tunnel redundancy fail f load balancers g sidewinders route reflector symantec ips riverbed wanx etc manage responsible symantec endpoint protection development lab model office knowledge working security patches hardening scripts vpn access netscreen security manager retina scanner tool mitigate vulnerabilities hbss sepm etc experience working classified taclanes type devices talon secnet familiar voip cisco unified messaging including call manager unity gatekeepers gateway video tele conferencing vtc products deployed imaged desktop laptops using system center configuration manager sccm gpo hp ovcm patch software management tool information technology deployment specialist may may company name general supervision monitors operates maintains hardware software networks computing platform configures assembles installs microcomputers workstations peripheral equipment performs first line support service interruptions printer routing power outages wiring problems malfunctioning servers escalates unresolved problems expedite resolution maintains disaster recovery procedures lan related equipment software upgrades modifies replaces hardware software network components performs system backup recovery activities migrating data users profiles creates maintains user login identification user id information login scripts install software configure maintain desktops laptops printers scanners peripheral equipment provide advice guidance recommended software hardware peripheral equipment responsible connecting new client pc network ensuring network compliance troubleshooting network connectivity network printing user access issues build maintain computer systems performed memory upgrades provide local remote desktop support department data recovery center monitors system performance gathers data prepares management reports audits hardware software inventory ensure integrity well licensing compliance updates maintains site administration manual documentation may provide user orientation hardware software network operations keeps abreast emerging operational support technologies industry trends hardware knowledgeable troubleshooting installing configuring maintaining pc based hardware related types desktop pc notebook hardware including motherboards cpu memory sound video hard drives cd dvd roms card readers usb devices external input output devices printers scanners cameras software troubleshooting installing configuring maintaining major software applications including adobe acrobat microsoft office ms outlook remote desktop pc anywhere vnc netmeeting html eds nmci navy marine corps intranet help desk analyst july may handle incoming customer call classified unclassified gather information customer problem resolving user problems create ticket customer inquiries remedy system perform troubleshooting problem resolution follow related lan wan corrections printer ras blackberry citrix ms outlook proxy settings tcp ip users profiles account unlock reset user passwords provide first level second level user administration support utilizing knowledge tivoli net meeting active directory user administration tools network drive mappings printer mappings navy legacy applications windows applications run admin log users desktop general network trouble shooting fix users technical issues resolving issues phone utilizing even viewer find correct errors event occurs fix issues log support calls resolve issue dispatch appropriate area resolution install configure applications process tickets respond emailed inquires lab tech january july company name responsible gathering assimilating data batteries cellular qualification battery research department wrote tests scripts arbin instrument sigmar system tester perform various functions battery qualification work schematics engineering drawings written verbal instructions determined part functioning parameters analyzed data found imported data excel spreadsheet battery qualification report prepared excel graphs spreadsheets battery team departments managed organized lab efficiency streamlined arbin tester temperature chambers maximum usage designed test fixtures various shape sizes battery cell pack procedures system test interfaced software mechanical departments battery tests researched specific equipment accessories purchase installation lab education training brocade brocade certified network engineer bcne brocade certified layer engineer bcle brocade certified network professional bcnp onsite training security comtia training juniper cisco juniper networks certified internet associate firewall vpn ssl juniper networks junos associate jncia junos cisco certified network associate ccna microskills certification specialists microsoft certified system engineer mcse university san diego extension ca network ccna san diego education technology electronics technology hours lecture lab certification juniper networks certified internet associate jncia microsoft certified professional mcp microsoft certified systems administrator mcsa microsoft certified systems engineer mcse microsoft certified professional mcip microsoft certified technology specialist mcts security network certificate electronic technician brocade certified network engineer bcne brocade certified network professional bcnp skills active directory adobe acrobat approach automation backup tape backups budget business development ccna cisco certified network associate cd cisco citrix ca hardware cpu creativity client customer service delivery dell servers desktops desktop pc disaster recovery documentation dvd electronics engineer estimating firewalls firewall gateway graphs hard drives hp hp ux html inventory knowledge management lan laptops leadership managing mechanical meetings memory messaging microcomputers access microsoft certified professional mcp microsoft certified mcse mcse microsoft certified systems engineer excel netmeeting microsoft office ms office office ms outlook ms outlook windows windows applications windows xp works monitors motherboards navy enterprise netview network management network engineer network hardware network networking networks nms operating systems pc pc anywhere cameras printer printers problem resolution processes proliant proxy ras research routing san scanner scanners schematics servers scripts service level agreement sla install software software troubleshooting sound spreadsheets spreadsheet ssl sun servers supervision symantec tcp ip desktop support technician phone tivoli trouble shooting troubleshooting type upgrades usb video vpn voip web site content wan wiring writteninformation technology specialist professional summary secure position information technology challenging competitive environment information systems network development design diagnostics fully utilized offer new refreshing ideas environment improvement efficiency networking security related areas offer opportunity advancement troubleshooting analytical skills capacity accurately identify assess problems providing expert solutions dedicated providing quality customer support consistently meet exceed client needs providing service expectation communication interpersonal skills abitility listen effectively respond appropriately maintain mutual comfort level relating diverse group individuals proven project management abilities able assume multiple responsibilities remain productive time sensitive fast paced environments recognized professionalism thoroughness commitment quality teamwork ready assume new challenges meet succeed objectives core qualifications platforms windows xp windows server server hardware pc dell servers hp proliant servers hp ux sun servers printers set installation applications ms office symantec active directory vmware vsphere bsm hp business service management nnmi ispi similar netview hpna hp network automation experience information technology specialist december july company name site headquarters vpsi establish maintain high level customer service relative internal external customers provide technical leadership support planning keeping track budget installing network hardware software including network operating systems managing maintaining local physicals virtual servers ensuring daily tape backups system using arc server security monthly updates wsus servers workstations works assignments moderately complex nature addressing network issues support small lan wan network level problems live network using network management tools corrects suggests alternative solutions problems ability plan prioritizes organize document work maximize performance work end users collect analyze evaluate business information system requirements work vpsi business units programs design develop functionalities meet business requirements use judgment creativity design approach meet requirements specifications provided business development project managers responsible estimating creating meeting timeline development release develop requirements documents create technical design documents perform system tests user acceptance tests implement plan test site application ensure proper operation freedom defects review analyze perform web site content updates accordance customer instructions standards guidance attend scheduled meetings participate lead team member accordingly network management system engineer may december company name city state working nms team designs develops bsm nnmi ispi hpna analyze anticipate remediate service health issues quickly efficiently optomize performance availability applications system networks storage cloud virtual traditional environments improves user experience lower cost business nnmi ispi network operations team efficiently manage network size reduce business risk downtime increase network service levels hp nnmi smart plug add modules ispis enhance nnmi capabilities add awareness specialized network environments providing team information needs anticipate quickly find fix problems addition unified workflows enabled advanced integrations repair network faults hp network automation software upgraded cisco secure access control server csacs network appliance version responsible deploying applications services nmci affiliated usmc networks supported system infrastructure associated nmci navy marine corps intranet project compliance service level agreement sla department navy marine network testing certification delivery networking information assurance solutions designs create test strategies program level test plan requirements traceability matrix rtm best support enterprise ensure project requirements solutions delivered collaborative timely manner engineered solutions responsible testing validating certifying solutions incentive projects proving center lab nmci project utilize hpes testing methodology analyze testing requirements basis developing testing scenarios test level executed project analyze results testing process recommends solutions define identify collect organize detailed information relating testing requirements interact project team gain understanding business environment technical contact conformance criteria understand use appropriate automated testing processes tools stay current established tools techniques technologies supports knowledge management collaboration participation testing discussion communities improving testing collateral lessons learned involved design installation configuration maintenance remote management coordination various network gear different large scale lab environments co ordinate certification deadlines engineers project managers provide implementation plan needed installation configuration juniper netscreen firewalls setting site site vpn tunnel redundancy fail f load balancers g sidewinders route reflector symantec ips riverbed wanx etc manage responsible symantec endpoint protection development lab model office knowledge working security patches hardening scripts vpn access netscreen security manager retina scanner tool mitigate vulnerabilities hbss sepm etc experience working classified taclanes type devices talon secnet familiar voip cisco unified messaging including call manager unity gatekeepers gateway video tele conferencing vtc products deployed imaged desktop laptops using system center configuration manager sccm gpo hp ovcm patch software management tool information technology deployment specialist may may company name general supervision monitors operates maintains hardware software networks computing platform configures assembles installs microcomputers workstations peripheral equipment performs first line support service interruptions printer routing power outages wiring problems malfunctioning servers escalates unresolved problems expedite resolution maintains disaster recovery procedures lan related equipment software upgrades modifies replaces hardware software network components performs system backup recovery activities migrating data users profiles creates maintains user login identification user id information login scripts install software configure maintain desktops laptops printers scanners peripheral equipment provide advice guidance recommended software hardware peripheral equipment responsible connecting new client pc network ensuring network compliance troubleshooting network connectivity network printing user access issues build maintain computer systems performed memory upgrades provide local remote desktop support department data recovery center monitors system performance gathers data prepares management reports audits hardware software inventory ensure integrity well licensing compliance updates maintains site administration manual documentation may provide user orientation hardware software network operations keeps abreast emerging operational support technologies industry trends hardware knowledgeable troubleshooting installing configuring maintaining pc based hardware related types desktop pc notebook hardware including motherboards cpu memory sound video hard drives cd dvd roms card readers usb devices external input output devices printers scanners cameras software troubleshooting installing configuring maintaining major software applications including adobe acrobat microsoft office ms outlook remote desktop pc anywhere vnc netmeeting html eds nmci navy marine corps intranet help desk analyst july may handle incoming customer call classified unclassified gather information customer problem resolving user problems create ticket customer inquiries remedy system perform troubleshooting problem resolution follow related lan wan corrections printer ras blackberry citrix ms outlook proxy settings tcp ip users profiles account unlock reset user passwords provide first level second level user administration support utilizing knowledge tivoli net meeting active directory user administration tools network drive mappings printer mappings navy legacy applications windows applications run admin log users desktop general network trouble shooting fix users technical issues resolving issues phone utilizing even viewer find correct errors event occurs fix issues log support calls resolve issue dispatch appropriate area resolution install configure applications process tickets respond emailed inquires lab tech january july company name responsible gathering assimilating data batteries cellular qualification battery research department wrote tests scripts arbin instrument sigmar system tester perform various functions battery qualification work schematics engineering drawings written verbal instructions determined part functioning parameters analyzed data found imported data excel spreadsheet battery qualification report prepared excel graphs spreadsheets battery team departments managed organized lab efficiency streamlined arbin tester temperature chambers maximum usage designed test fixtures various shape sizes battery cell pack procedures system test interfaced software mechanical departments battery tests researched specific equipment accessories purchase installation lab education training brocade brocade certified network engineer bcne brocade certified layer engineer bcle brocade certified network professional bcnp onsite training security comtia training juniper cisco juniper networks certified internet associate firewall vpn ssl juniper networks junos associate jncia junos cisco certified network associate ccna microskills certification specialists microsoft certified system engineer mcse university san diego extension ca network ccna san diego education technology electronics technology hours lecture lab certification juniper networks certified internet associate jncia microsoft certified professional mcp microsoft certified systems administrator mcsa microsoft certified systems engineer mcse microsoft certified professional mcip microsoft certified technology specialist mcts security network certificate electronic technician brocade certified network engineer bcne brocade certified network professional bcnp skills active directory adobe acrobat approach automation backup tape backups budget business development ccna cisco certified network associate cd cisco citrix ca hardware cpu creativity client customer service delivery dell servers desktops desktop pc disaster recovery documentation dvd electronics engineer estimating firewalls firewall gateway graphs hard drives hp hp ux html inventory knowledge management lan laptops leadership managing mechanical meetings memory messaging microcomputers access microsoft certified professional mcp microsoft certified mcse mcse microsoft certified systems engineer excel netmeeting microsoft office ms office office ms outlook ms outlook windows windows applications windows xp works monitors motherboards navy enterprise netview network management network engineer network hardware network networking networks nms operating systems pc pc anywhere cameras printer printers problem resolution processes proliant proxy ras research routing san scanner scanners schematics servers scripts service level agreement sla install software software troubleshooting sound spreadsheets spreadsheet ssl sun servers supervision symantec tcp ip desktop support technician phone tivoli trouble shooting troubleshooting type upgrades usb video vpn voip web site content wan wiring written
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information technology specialist summary security certified lan wan frame relay tcp ip iava routers firewalls switches wi fi vpn network information systems defense level technical support cable systems installer maintainer imaging base lining current ts sci clearance los line sight radio cpof voip videoconferencing technologies network server administration government security disaster recovery backups accomplishments information technology deployed managed cpn los spawar afn lan wan architectures active directory domains sipr nipr voip subscribers hostile combat operations windows integration systems stuttgart garrison command disaster recovery backup systems prevented loss critical data technical support service years experience high visibility support roles centered microsoft technologies information security strong understanding workflow business process support roles organizations multiple awards proven performance management squad leader shift leader strong leadership skills excellent interpersonal skills presentations training documentation standard operating procedures development experience information technology specialist company name information systems specialist company name city level technical support strategic operations stuttgart germany classified unclassified systems trained proficiently information assurance security implemented sustained satellite radio communications computer based information systems voip maintained organized important documentation deployed countermeasures security breaches implemented windows garrison units direct support senior officer staff responsible several million dollars equipment personnel remedy exchange cpof softcau hardcau organizational unit administrator vpn ftp tcp ip firewalls voip remote connectivity encryption netscreen cisco tier helpdesk cable installer maintainer company name city cable installer maintainer multiple army posts stuttgart germany including months combat zone africa extensive knowledge wiring infrastructure troubleshooting cat fiber termination maintained organized racks patch panels cable trays switches routers working knowledge terminating splicing testing troubleshooting copper fiber cable using fluke cable analyzers accountable thousands dollars equipment include fluke networks products operator company name city defense messaging center primary duties facilitating defense messaging system dms support headquarters united states european command useucom department defense activities responsible operation maintenance cp xp amhs dii guard certificate workstations support dms siprnet niprnet signal battalion perform hours network operations functions include monitoring spectrum recall essential personnel situational management opens monitors status closes trouble tickets reporting conducting essential missions high visibility areas responsible accountable million worth equipment repair parts spectrum customer support defense messaging system siprnet discretionary access lists trouble tickets education associate arts business administration business administration comptia security certified certification oct information technology specialist training weeks army nov information technology online training hours army mar jan sipr nipr access point snap terminal hours certification june fiber optic connectors splicing basic installation course hours certification aug skills army basic cable cat cisco encryption customer support documentation firewalls ftp information systems information technology messaging access exchange windows monitors network networks oct organizational personnel radio reporting routers strategic switches tcp ip technical support troubleshooting voip vpn wiring additional information awards honorable discharge united states army national defense service medal global war terrorism service medal army service ribbon overseas service ribbon army superior unit award army good conduct medal numerous certificates achievement coins excellentinformation technology specialist summary security certified lan wan frame relay tcp ip iava routers firewalls switches wi fi vpn network information systems defense level technical support cable systems installer maintainer imaging base lining current ts sci clearance los line sight radio cpof voip videoconferencing technologies network server administration government security disaster recovery backups accomplishments information technology deployed managed cpn los spawar afn lan wan architectures active directory domains sipr nipr voip subscribers hostile combat operations windows integration systems stuttgart garrison command disaster recovery backup systems prevented loss critical data technical support service years experience high visibility support roles centered microsoft technologies information security strong understanding workflow business process support roles organizations multiple awards proven performance management squad leader shift leader strong leadership skills excellent interpersonal skills presentations training documentation standard operating procedures development experience information technology specialist company name information systems specialist company name city level technical support strategic operations stuttgart germany classified unclassified systems trained proficiently information assurance security implemented sustained satellite radio communications computer based information systems voip maintained organized important documentation deployed countermeasures security breaches implemented windows garrison units direct support senior officer staff responsible several million dollars equipment personnel remedy exchange cpof softcau hardcau organizational unit administrator vpn ftp tcp ip firewalls voip remote connectivity encryption netscreen cisco tier helpdesk cable installer maintainer company name city cable installer maintainer multiple army posts stuttgart germany including months combat zone africa extensive knowledge wiring infrastructure troubleshooting cat fiber termination maintained organized racks patch panels cable trays switches routers working knowledge terminating splicing testing troubleshooting copper fiber cable using fluke cable analyzers accountable thousands dollars equipment include fluke networks products operator company name city defense messaging center primary duties facilitating defense messaging system dms support headquarters united states european command useucom department defense activities responsible operation maintenance cp xp amhs dii guard certificate workstations support dms siprnet niprnet signal battalion perform hours network operations functions include monitoring spectrum recall essential personnel situational management opens monitors status closes trouble tickets reporting conducting essential missions high visibility areas responsible accountable million worth equipment repair parts spectrum customer support defense messaging system siprnet discretionary access lists trouble tickets education associate arts business administration business administration comptia security certified certification oct information technology specialist training weeks army nov information technology online training hours army mar jan sipr nipr access point snap terminal hours certification june fiber optic connectors splicing basic installation course hours certification aug skills army basic cable cat cisco encryption customer support documentation firewalls ftp information systems information technology messaging access exchange windows monitors network networks oct organizational personnel radio reporting routers strategic switches tcp ip technical support troubleshooting voip vpn wiring additional information awards honorable discharge united states army national defense service medal global war terrorism service medal army service ribbon overseas service ribbon army superior unit award army good conduct medal numerous certificates achievement coins excellent
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information technology specialist infosec summary retired information assurance systems security certification specialist responsible managing monitoring information systems network security information systems security programs support information security information assurance mission u army medical command defense health agency also served clerk typist secretary highlights directed results oriented time management strong interpersonal skills dedicated team player labor relations accomplishments increased office organization developing efficient filing system customer database protocols experience information technology specialist infosec company name city state interpreted scan results implemented corrective action prepared reports findings support network infrastructure worked coordination army cyber command regional computer emergency response army cyber rcert support computer networks attacks cna computer network defense cnd efforts chief steward company name city state defended interest federal employees fort sam houston tx assigned cases stewards based skill sets managed receptionist area including greeting visitors responding telephone person requests information prepared employee rebuttal grievances organized files developed spreadsheets faxed reports scanned documents participated arbitrations mediations alternate dispute resolutions education associate science business administration richard bland college city state business administration skills excellent attention detail fast learner ability work pressure excellent problem solving abilitiesinformation technology specialist infosec summary retired information assurance systems security certification specialist responsible managing monitoring information systems network security information systems security programs support information security information assurance mission u army medical command defense health agency also served clerk typist secretary highlights directed results oriented time management strong interpersonal skills dedicated team player labor relations accomplishments increased office organization developing efficient filing system customer database protocols experience information technology specialist infosec company name city state interpreted scan results implemented corrective action prepared reports findings support network infrastructure worked coordination army cyber command regional computer emergency response army cyber rcert support computer networks attacks cna computer network defense cnd efforts chief steward company name city state defended interest federal employees fort sam houston tx assigned cases stewards based skill sets managed receptionist area including greeting visitors responding telephone person requests information prepared employee rebuttal grievances organized files developed spreadsheets faxed reports scanned documents participated arbitrations mediations alternate dispute resolutions education associate science business administration richard bland college city state business administration skills excellent attention detail fast learner ability work pressure excellent problem solving abilities
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information technology director experience information technology director january company name city state sixteen years leader change largest law firm central pennsylvania area office users locations work home users visionary regards technical business operations responsible providing professional staff various locations efficient date secure stable voice data communications daily basis budget ability use good judgment proven technologies industry standards balance ease use security fast paced leader patience oversee maintenance existing systems time plan implementation new technologies cost efficient timely manner professional team leader player directly managed staff seven information technical professionals well participating many project implementation teams initiatives experienced many technical methods tools applications used business operations ability connect multiple offices highly secure redundant internet connections firm able receive better competitive pricing circuits due quantity services required well vendor negotiation skills technical knowledge experience required strategic planning funding annual multi year business operations efforts resulted direct costs savings business operations recently implemented user provided smart phones free apps provide efficient digital dictation provided mobile capability access document management system dedicated work ethic required oversee day day technical business operations updating upgrading systems use time implementing new systems upgraded firms bread n butter time billing financial system several times upgraded word perfect application suite microsoft office suite upgraded microsoft office suite microsoft office suite upgraded groupwise messaging outlook messaging upgraded worldox document management system worldox gx upgraded audix voice messaging mutare voice messaging assisted marketing department implement firm wide client relationship management crm system setup voice internet protocols voip systems two regional offices implemented upgraded many technical applications systems used firm needed basis improve efficiency implemented several mobile applications attorney personal devices improve efficiency vpn connectivity rdp clients dictate digital dictation dropbox microsoft office mobile suite applications linkedin business card scanner twitter etc firm experienced minimum unplanned system downtime watch team oversaw provided training many various applications processes procedures used business operations experienced data security officer skills knowledge ensure data adequately protected firm security officer developed technical security systems procedures used business operations interesting responsibility due challenges balancing ease use ensuring system data security year team would oversee mandatory hippa health insurance portability accountability act program review year team would facilitate system wide vulnerability audit included social engineering vulnerability testing techniques experienced project manager skill set knowledge interpersonal tools required ensure timely efficient implementation systems applications enjoy aspects project management involves cradle grave involvement interacting users determine technical budget needs interacting vendors communicating peers study find right technology meet need testing application processes feasibility efficiency documenting processes procures involved preparing user instructions finally implementing training users new system appreciate resources processes procedures required ensure system efficiency readiness firm applications hosted central office regional offices connecting redundant ethernet connections saves cost data centers support staff firm location team also authored firm business continuity disaster recovery plan applications systems firm decided priority timeliness systems applications recover team configured many systems fail backup systems automatically barely noticeable users served project manager team member examples expressed resume education associate degree computer information systems harrisburg area community college computer information systems associate degree business administration business administration mba leadership program elizabethtown college leadership program various technical training certification courses honorably discharged air force veteran skills air force attorney backup balance billing budget business operations interpersonal competitive crm client clients dictation disaster recovery document management ethernet fast financial groupwise insurance internet protocols team leader law marketing messaging access microsoft office office microsoft office outlook negotiation pricing processes project management relationship management scanner strategic planning technical training phones upgrading vpn voice data voip word perfectinformation technology director experience information technology director january company name city state sixteen years leader change largest law firm central pennsylvania area office users locations work home users visionary regards technical business operations responsible providing professional staff various locations efficient date secure stable voice data communications daily basis budget ability use good judgment proven technologies industry standards balance ease use security fast paced leader patience oversee maintenance existing systems time plan implementation new technologies cost efficient timely manner professional team leader player directly managed staff seven information technical professionals well participating many project implementation teams initiatives experienced many technical methods tools applications used business operations ability connect multiple offices highly secure redundant internet connections firm able receive better competitive pricing circuits due quantity services required well vendor negotiation skills technical knowledge experience required strategic planning funding annual multi year business operations efforts resulted direct costs savings business operations recently implemented user provided smart phones free apps provide efficient digital dictation provided mobile capability access document management system dedicated work ethic required oversee day day technical business operations updating upgrading systems use time implementing new systems upgraded firms bread n butter time billing financial system several times upgraded word perfect application suite microsoft office suite upgraded microsoft office suite microsoft office suite upgraded groupwise messaging outlook messaging upgraded worldox document management system worldox gx upgraded audix voice messaging mutare voice messaging assisted marketing department implement firm wide client relationship management crm system setup voice internet protocols voip systems two regional offices implemented upgraded many technical applications systems used firm needed basis improve efficiency implemented several mobile applications attorney personal devices improve efficiency vpn connectivity rdp clients dictate digital dictation dropbox microsoft office mobile suite applications linkedin business card scanner twitter etc firm experienced minimum unplanned system downtime watch team oversaw provided training many various applications processes procedures used business operations experienced data security officer skills knowledge ensure data adequately protected firm security officer developed technical security systems procedures used business operations interesting responsibility due challenges balancing ease use ensuring system data security year team would oversee mandatory hippa health insurance portability accountability act program review year team would facilitate system wide vulnerability audit included social engineering vulnerability testing techniques experienced project manager skill set knowledge interpersonal tools required ensure timely efficient implementation systems applications enjoy aspects project management involves cradle grave involvement interacting users determine technical budget needs interacting vendors communicating peers study find right technology meet need testing application processes feasibility efficiency documenting processes procures involved preparing user instructions finally implementing training users new system appreciate resources processes procedures required ensure system efficiency readiness firm applications hosted central office regional offices connecting redundant ethernet connections saves cost data centers support staff firm location team also authored firm business continuity disaster recovery plan applications systems firm decided priority timeliness systems applications recover team configured many systems fail backup systems automatically barely noticeable users served project manager team member examples expressed resume education associate degree computer information systems harrisburg area community college computer information systems associate degree business administration business administration mba leadership program elizabethtown college leadership program various technical training certification courses honorably discharged air force veteran skills air force attorney backup balance billing budget business operations interpersonal competitive crm client clients dictation disaster recovery document management ethernet fast financial groupwise insurance internet protocols team leader law marketing messaging access microsoft office office microsoft office outlook negotiation pricing processes project management relationship management scanner strategic planning technical training phones upgrading vpn voice data voip word perfect
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information technology specialist summary organized dba professional years hands experience supporting oracle databases sql server databases aws infrastructure equipped excellent communication interpersonal skills highly organized individual team player possesses strong analytical problem solving skills committed delivering quality services customers clients experience information technology specialist current company name city state primary responsibilities include production support installation configuration migration backup recovery performance tuning cloning security upgrades patches planned installed upgraded multiple oracle databases added targets oem c used oem c monitored databases created rules security profiles using oem c performed hot cold backup recovery cloning databases using rman planned implemented backup strategies used rman crontab schedule backup installed upgraded databases mysql implemented mysqld multi better performance migrated databases premise aws using database migration services launched maintained rds ec instances aws created snapshots elastic ips ebs volumes security groups clients costumers request performed cross region replication created security groups manage inbound rules database administrator current company name city state troubleshot resolved web application issues escalated customer support departments success rate worked clients computing network needs implemented appropriate solutions department budget analyzed performance monitoring tuning troubleshooting oracle database performance tuning services explain plan tkprof statspack awr sql trace installed configured maintained physical logical active standby databases supported data guard oracle g g rac servers purpose disaster recovery procedures generated ash addm awr reports using oem oracle g g c database analyzed reports wait events time consuming sql queries tablespace growth database growth implemented database organizations required improved performance ensure maximum time database implemented sql access sql tuning advisers recommendations launched maintained rds ec instances aws created snapshots elastic ips ebs volumes security groups clients costumers request planned implemented high availability solutions real application cluster rac oracle gr grid g asm acfs file systems migrated multiple stand alone databases rac databases using rconfig rman oem migrated single instance databases non asm asm file system improve performance installed oracle g g c software created multiple databases including plug able container databases oracle c implemented tde data redaction database auditing improved data integrity security applied standalone test environment using opatch psu grid rdbms patching production cluster using opatch auto replicated data real time using golden gate oracle streams analyzed interpreted troubleshot golden gate related issues designed implemented different backup strategies cold hot backup using rman flash recovery area logical backups expdp impdp scheduled rman backups purge jobs maintenance jobs using dbms jobs dbms scheduler crontab oem implemented managed logical backup recovery datapump export import utilities cloned databases using rman manually using scripts implemented point time recovery one tablespaces recover lost table eliminating time database installed sql server ee windows created databases triggers tables procedures functions database diagrams upgraded databases g g c using dbua datapump manually transportable tablespace oracle dataguard oracle database administrator company name city state prepared technical architecture proposals enhancements migrated existing standalone database rac database provided senior technical support developers troubleshot performance issues maintained high availability security databases analyzed tuned database identify potential database bottle necks response delay locking contention wait event using tools statspack explain plan tkprof collaborated worked together development operations staff resolved problems quickly efficiently maintained physical logical active standby databases supported data guard oracle g g rac servers purpose disaster recovery procedures installed configured deployed monitored different databases application servers using oracle oem c grid control worked efficiently database administration activities user management space management monitoring creating database managing oracle instance database security materialized views maintained administered high availability solutions real application cluster rac oracle gr grid g asm file system planned applied psu cpu patches upgraded multiple databases g g replicated data real time using golden gate increased data security implemented tde database auditing created threshold database metrics set alert stronger security maintained active data guard creating logical physical standby databases data disaster recovery solutions worked environments supported monitored managed troubleshot database related issues oracle g g c databases sizes g tb implemented backup strategies used rman incremental full backup datapump backup logical components education training bachelor science civil engineering university buea city state cameroon civil engineering technical environment databases oracle g g c mysql sql server platforms oracle enterprise linux hp ux x x sun solaris windows server tools tkprof explain plan statspack awr addm toad putty x wing winscp database utilities oracle enterprise manager real application cluster asm transportable tablespaces sql loader rman datapump export import languages sql plus pl sql unix shell scripting ksh bashinformation technology specialist summary organized dba professional years hands experience supporting oracle databases sql server databases aws infrastructure equipped excellent communication interpersonal skills highly organized individual team player possesses strong analytical problem solving skills committed delivering quality services customers clients experience information technology specialist current company name city state primary responsibilities include production support installation configuration migration backup recovery performance tuning cloning security upgrades patches planned installed upgraded multiple oracle databases added targets oem c used oem c monitored databases created rules security profiles using oem c performed hot cold backup recovery cloning databases using rman planned implemented backup strategies used rman crontab schedule backup installed upgraded databases mysql implemented mysqld multi better performance migrated databases premise aws using database migration services launched maintained rds ec instances aws created snapshots elastic ips ebs volumes security groups clients costumers request performed cross region replication created security groups manage inbound rules database administrator current company name city state troubleshot resolved web application issues escalated customer support departments success rate worked clients computing network needs implemented appropriate solutions department budget analyzed performance monitoring tuning troubleshooting oracle database performance tuning services explain plan tkprof statspack awr sql trace installed configured maintained physical logical active standby databases supported data guard oracle g g rac servers purpose disaster recovery procedures generated ash addm awr reports using oem oracle g g c database analyzed reports wait events time consuming sql queries tablespace growth database growth implemented database organizations required improved performance ensure maximum time database implemented sql access sql tuning advisers recommendations launched maintained rds ec instances aws created snapshots elastic ips ebs volumes security groups clients costumers request planned implemented high availability solutions real application cluster rac oracle gr grid g asm acfs file systems migrated multiple stand alone databases rac databases using rconfig rman oem migrated single instance databases non asm asm file system improve performance installed oracle g g c software created multiple databases including plug able container databases oracle c implemented tde data redaction database auditing improved data integrity security applied standalone test environment using opatch psu grid rdbms patching production cluster using opatch auto replicated data real time using golden gate oracle streams analyzed interpreted troubleshot golden gate related issues designed implemented different backup strategies cold hot backup using rman flash recovery area logical backups expdp impdp scheduled rman backups purge jobs maintenance jobs using dbms jobs dbms scheduler crontab oem implemented managed logical backup recovery datapump export import utilities cloned databases using rman manually using scripts implemented point time recovery one tablespaces recover lost table eliminating time database installed sql server ee windows created databases triggers tables procedures functions database diagrams upgraded databases g g c using dbua datapump manually transportable tablespace oracle dataguard oracle database administrator company name city state prepared technical architecture proposals enhancements migrated existing standalone database rac database provided senior technical support developers troubleshot performance issues maintained high availability security databases analyzed tuned database identify potential database bottle necks response delay locking contention wait event using tools statspack explain plan tkprof collaborated worked together development operations staff resolved problems quickly efficiently maintained physical logical active standby databases supported data guard oracle g g rac servers purpose disaster recovery procedures installed configured deployed monitored different databases application servers using oracle oem c grid control worked efficiently database administration activities user management space management monitoring creating database managing oracle instance database security materialized views maintained administered high availability solutions real application cluster rac oracle gr grid g asm file system planned applied psu cpu patches upgraded multiple databases g g replicated data real time using golden gate increased data security implemented tde database auditing created threshold database metrics set alert stronger security maintained active data guard creating logical physical standby databases data disaster recovery solutions worked environments supported monitored managed troubleshot database related issues oracle g g c databases sizes g tb implemented backup strategies used rman incremental full backup datapump backup logical components education training bachelor science civil engineering university buea city state cameroon civil engineering technical environment databases oracle g g c mysql sql server platforms oracle enterprise linux hp ux x x sun solaris windows server tools tkprof explain plan statspack awr addm toad putty x wing winscp database utilities oracle enterprise manager real application cluster asm transportable tablespaces sql loader rman datapump export import languages sql plus pl sql unix shell scripting ksh bash
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information technology specialist summary information security analyst systems professional years diverse experience analysis troubleshooting management testing complex systems experience includes analytical support computer surveillance activities cyber security intrusion detection analysis system administration also knowledgeable military cyber operations security clearance currently hold active ts sci security clearance last updated technical skills qualifications windows unix linux vmware wireshark snort tcpdump encase bash programming configuring routers switches computer networking intrusion analysis firewalls work experience information technology specialist current company name city state provide electronic surveillance information systems perform digital evidence analysis dea provide technical analytical support computer surveillance activities provide traffic analysis adversary ttp tactics techniques protocols configure install routers switches wireless controllers draft training materials organize training sessions employees network security analyst company name city state analyzed software hardware network systems various transmission systems identified reported resolved network security violations corporate security company name city state ensured rackspace compliance industry standards pci payment card industry hipaa iso sarbanes oxley responded client requests technical support phone email network security analyst company name city state identified responded threats air force worldwide computer networks unclassified classified entity nipr sipr provided immediate analysis verification network activity using automatic signature identification measurement asim cisco intrusion detection system cids detected network intrusions applied appropriate methods counter activity analyzed trends network activity provided daily activity reports management headquarters education training park university city state united states bachelor science information computer science emphasis network security comptia certified security fundamentals security comptia network fundamentals network defense cyber investigation training academy city state united states coursework network exploitation techniques defense cyber investigations academy city state coursework network monitoring techniques defense cyber investigations training academy city state united states certified computer forensics examiner defense cyber investigations training academy city state united states certified digital media collectorinformation technology specialist summary information security analyst systems professional years diverse experience analysis troubleshooting management testing complex systems experience includes analytical support computer surveillance activities cyber security intrusion detection analysis system administration also knowledgeable military cyber operations security clearance currently hold active ts sci security clearance last updated technical skills qualifications windows unix linux vmware wireshark snort tcpdump encase bash programming configuring routers switches computer networking intrusion analysis firewalls work experience information technology specialist current company name city state provide electronic surveillance information systems perform digital evidence analysis dea provide technical analytical support computer surveillance activities provide traffic analysis adversary ttp tactics techniques protocols configure install routers switches wireless controllers draft training materials organize training sessions employees network security analyst company name city state analyzed software hardware network systems various transmission systems identified reported resolved network security violations corporate security company name city state ensured rackspace compliance industry standards pci payment card industry hipaa iso sarbanes oxley responded client requests technical support phone email network security analyst company name city state identified responded threats air force worldwide computer networks unclassified classified entity nipr sipr provided immediate analysis verification network activity using automatic signature identification measurement asim cisco intrusion detection system cids detected network intrusions applied appropriate methods counter activity analyzed trends network activity provided daily activity reports management headquarters education training park university city state united states bachelor science information computer science emphasis network security comptia certified security fundamentals security comptia network fundamentals network defense cyber investigation training academy city state united states coursework network exploitation techniques defense cyber investigations academy city state coursework network monitoring techniques defense cyber investigations training academy city state united states certified computer forensics examiner defense cyber investigations training academy city state united states certified digital media collector
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information technology student career overview results driven database administrator extensive education programming relational database management computer technology maintenance qualifications database servers structured query language sql expert programming design skills document management strong collaborative skills strong analytical skills customer needs assessment excellent problem solving skills technical skills skills experience total years last used windows unix linux mac osx vmware http apache dns ssh snmp dns dhcp ftp intermediate may accomplishments customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency data preparation prepared chain custody packets title sale reviews procedures fees services justification administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents inter departmental use reporting maintained status reports provide management updated information client projects application design used object oriented design programming design new stand alone application planned installed configured monitored document management infrastructure coordinated scheduled software hardware patches upgrades enhancements platforms collaborated teams design implement continuous process improvements prevent production application incidents work experience company name january current information technology student city state presented various projects including vpn rdms proposals several classes instructors worked independently part team achieve equitable outcome company name september october foreclosure processor paralegal city state diligently reviewed specialty loan portfolio compliance reporting requirements communicated regularly management regarding portfolio performance new loan transaction quality maintained confidentiality bank records client information scanned filed forms reports correspondence receipts entered information computer databases reviewed files check complete accurate information examined deeds trust determine grantor grantee trustee loan amount coordinated multiple departments regarding responsive documents document retention researched bankruptcy loan files confirm federal guideline compliance supported team three attorneys generating filing pleadings motions various court documents company name february may toefl tesl instructor city state developed interesting course plans meet academic intellectual social needs students developed implemented interesting interactive learning mediums increase student understanding course materials performed student background reviews develop tailored lessons based student needs developed administered corrected tests quizzes timely manner combined discipline plan effective measures various lesson plans increase concentration participation progress student accountability designed lesson plans focused age level appropriate material education training san diego state university bachelor arts english city state united statesskills microsoft word excel access sql server vba visual studioinformation technology student career overview results driven database administrator extensive education programming relational database management computer technology maintenance qualifications database servers structured query language sql expert programming design skills document management strong collaborative skills strong analytical skills customer needs assessment excellent problem solving skills technical skills skills experience total years last used windows unix linux mac osx vmware http apache dns ssh snmp dns dhcp ftp intermediate may accomplishments customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency data preparation prepared chain custody packets title sale reviews procedures fees services justification administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents inter departmental use reporting maintained status reports provide management updated information client projects application design used object oriented design programming design new stand alone application planned installed configured monitored document management infrastructure coordinated scheduled software hardware patches upgrades enhancements platforms collaborated teams design implement continuous process improvements prevent production application incidents work experience company name january current information technology student city state presented various projects including vpn rdms proposals several classes instructors worked independently part team achieve equitable outcome company name september october foreclosure processor paralegal city state diligently reviewed specialty loan portfolio compliance reporting requirements communicated regularly management regarding portfolio performance new loan transaction quality maintained confidentiality bank records client information scanned filed forms reports correspondence receipts entered information computer databases reviewed files check complete accurate information examined deeds trust determine grantor grantee trustee loan amount coordinated multiple departments regarding responsive documents document retention researched bankruptcy loan files confirm federal guideline compliance supported team three attorneys generating filing pleadings motions various court documents company name february may toefl tesl instructor city state developed interesting course plans meet academic intellectual social needs students developed implemented interesting interactive learning mediums increase student understanding course materials performed student background reviews develop tailored lessons based student needs developed administered corrected tests quizzes timely manner combined discipline plan effective measures various lesson plans increase concentration participation progress student accountability designed lesson plans focused age level appropriate material education training san diego state university bachelor arts english city state united statesskills microsoft word excel access sql server vba visual studio
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director information technology executive profile performance driven accomplished director information technology offering unique combination operations management experience strong leader demonstrated success managing providing leadership diverse technological environment creative dependable enthusiastic change agent proven track record improving efficiencies reducing costs visionary superior long term planning project management experience proven ability implement standards procedures improve business processes functionality skilled coalition builder management practices motivate improve staff performance levels forming cohesive team innovative customer oriented formulate strategies address service delivery demands resource capacity areas expertise executive leadership management information technology project management networking relationship building operations administration skill highlights professional experience director information technology company name city state provides leadership directing planning managing implementing information technology needs city greensboro provided oversight direction application services gis network services public safety divisions establishes guidelines programs effective information technology management facilitates implements city wide strategic policy planning development deployment information technology key achievements generated savings k year implementation voip partnered ncdot gdot implement city wide fiber optic network infrastructure implemented line payments parking tickets utility bills received million payments date last five years maintained customer satisfaction rating uptime server network environment implemented virtualized server environment business continuity site redundant san servers network infrastructure established technology advisory committee network services manager company name city state managed desktop services division included help desk local area network server administration training leasing computer technology maintained assisted support enterprise wide technology deployment ensured customers technology needs addressed resolved efficient effective manner key achievements championed organizational strategic initiative implement client server environment microsoft exchange leasing computer technology managed directed installation workstations ahead schedule budget managed implemented million internal service charge back structure help desk support leasing computer technology implemented custom helpdesk request application includes customer satisfaction survey closed call data communications analyst company name city state installed maintained configured analyzed data communication needs city greensboro installed configured modems multiplexers routers control units dec ibm terminals analyzed system needs configuration requirements acquire appropriate equipment managed maintained resolved complex system problems ibm mainframe vax systems servers key achievements configured users one project leader upgrading ibm mainframe vse esa developed operations manual ibm mainframe employee year finalist electronics technician company name city state repaired installed configured maintained pc servers modems communication equipment installed designed network data communication circuits managed setup installed communication equipment included mid range servers communications equipment vax systems pc key achievements designed installed wiring communications infrastructure student registration established redundant communication links remote sites developed planned communications infrastructure campus computer labs education certified chief information officer cio november unc chapel hill city state b industrial technology electronics north carolina state university city state professional affiliations member north carolina local government information systems association nclgisa member southeast association telecommunications officers advisors seatoa member public technology inc pti previous board member greensboro municipal credit union chairman technology committee previous board member welfare reform liaison project wrlp previous president national forum black public administrators nfbpa triad chapter skills budget client server customer satisfaction dec directing direction gis government help desk support help desk ibm ibm mainframe information technology local area network leadership managing microsoft exchange modems enterprise network organizational pc project leader routers safety san servers strategic upgrading vax voip vse wiringdirector information technology executive profile performance driven accomplished director information technology offering unique combination operations management experience strong leader demonstrated success managing providing leadership diverse technological environment creative dependable enthusiastic change agent proven track record improving efficiencies reducing costs visionary superior long term planning project management experience proven ability implement standards procedures improve business processes functionality skilled coalition builder management practices motivate improve staff performance levels forming cohesive team innovative customer oriented formulate strategies address service delivery demands resource capacity areas expertise executive leadership management information technology project management networking relationship building operations administration skill highlights professional experience director information technology company name city state provides leadership directing planning managing implementing information technology needs city greensboro provided oversight direction application services gis network services public safety divisions establishes guidelines programs effective information technology management facilitates implements city wide strategic policy planning development deployment information technology key achievements generated savings k year implementation voip partnered ncdot gdot implement city wide fiber optic network infrastructure implemented line payments parking tickets utility bills received million payments date last five years maintained customer satisfaction rating uptime server network environment implemented virtualized server environment business continuity site redundant san servers network infrastructure established technology advisory committee network services manager company name city state managed desktop services division included help desk local area network server administration training leasing computer technology maintained assisted support enterprise wide technology deployment ensured customers technology needs addressed resolved efficient effective manner key achievements championed organizational strategic initiative implement client server environment microsoft exchange leasing computer technology managed directed installation workstations ahead schedule budget managed implemented million internal service charge back structure help desk support leasing computer technology implemented custom helpdesk request application includes customer satisfaction survey closed call data communications analyst company name city state installed maintained configured analyzed data communication needs city greensboro installed configured modems multiplexers routers control units dec ibm terminals analyzed system needs configuration requirements acquire appropriate equipment managed maintained resolved complex system problems ibm mainframe vax systems servers key achievements configured users one project leader upgrading ibm mainframe vse esa developed operations manual ibm mainframe employee year finalist electronics technician company name city state repaired installed configured maintained pc servers modems communication equipment installed designed network data communication circuits managed setup installed communication equipment included mid range servers communications equipment vax systems pc key achievements designed installed wiring communications infrastructure student registration established redundant communication links remote sites developed planned communications infrastructure campus computer labs education certified chief information officer cio november unc chapel hill city state b industrial technology electronics north carolina state university city state professional affiliations member north carolina local government information systems association nclgisa member southeast association telecommunications officers advisors seatoa member public technology inc pti previous board member greensboro municipal credit union chairman technology committee previous board member welfare reform liaison project wrlp previous president national forum black public administrators nfbpa triad chapter skills budget client server customer satisfaction dec directing direction gis government help desk support help desk ibm ibm mainframe information technology local area network leadership managing microsoft exchange modems enterprise network organizational pc project leader routers safety san servers strategic upgrading vax voip vse wiring
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director information technology professional summary dynamic information technology manager years leadership experience including oversight infrastructure application support cybersecurity services dedicated customer satisfaction focused delivery technical solutions proven leader directing operations maintenance support complex systems develops creative business solutions leveraging diverse methodologies delivering engineering solutions leading organizations highly request proposal development technology needs assessments staff training successful motivating teams meet demanding timelines utilizing critical thinking resource conflict management facilitating stakeholder engagement innovative driven passion delivering forward thinking emerging trend technologies skills agile framework business intelligence change management collaboration conflict resolution critical thinking data migration information technology management insurance itil organization time management perl problem solving project lifecycle management project management leadership python risk assessment salesforce admin crm sdlc six sigma sql microsoft oracle excellent verbal written communication functional project leadership written communication ai information technology project management budgeting insurance python budgets itil quality budget leadership research business intelligence marketing risk assessment business process engineering access sales change management excel scheduling conflict resolution migration sdlc critical thinking network design six sigma crm next software development clients optimization sql client oracle staffing data collection strategic data migration problem solving time management databases processes upgrades designing producing upgrade senior management profit vision work history director information technology current company name city state develops tracks controls long term information technology operating budgets cost benefit analyses spending initiatives leads assists technical upgrade projects clients coordinating consultants developers data migration integrations coordinates management teams plan develop align execute strategies would meet client vision mission purpose reviews assesses architecture design implementation testing deployment needs identify project requirements reduce costs plays key role going network design reevaluation optimization keep pace company growth senior consulting program manager company name city state managed implemented concurrent projects relating business process engineering software development upgrades foster productivity throughput end user engagement performed program research analyzed data collection develop cost estimates budgets identified system needs designed processes support business requirements collaborated clients understand technology staffing requirements improved productivity reducing staffing operational costs performed risk assessment stakeholders senior management organization infrastructure itil governance effectively plan develop manage schedules resources costs launched salesforce data cleansing migration integration programs aid gathering functional business requirements support team mitigate risks integrated agile methodologies emerging ai digital social media technologies end user experience foster adoption continued engagement increase sales profit levels executed coordinated project leadership efficient resource budget utilization schedule adherence implementation application software training end users problem solving multiple product lines business products specialist company name city state developed fostered relationships business owners key executives assess dynamic risk mitigation business insurance needs deliver solutions successfully managed internal external stakeholder engagement aid process resource improvements align strategic industry compliance objectives recorded integrated crm data salesforce previous access excel databases streamlining analysis procedures efficiency accuracy planned executed events marketing programs producing goal qualified leads exceeded sales goal effectively applying analyzed data marketing campaigns sharing data interdepartmentally informed supervisors company leaders markets regional sales needs best meet customer needs maximize revenue product design project team lead company name city state demonstrated efficacy project product life cycles applying flexible change management deliverables including training communications stakeholder engagement increase end user adoption project implementations supervised four concurrent projects gen nuclear core clients brazil south korea coordinating planning designing testing budgeting scheduling tasks developed implementation methodologies rein project costs meeting key milestones provided accurate detailed quality assessments based project drawings technical specifications education certified associate project management capm expires expected master science information technology management western governors university city state bachelor science business administration management marketing management international business university south carolina columbia state affiliations project management institute pmi current member certifications certified job title company name timeframedirector information technology professional summary dynamic information technology manager years leadership experience including oversight infrastructure application support cybersecurity services dedicated customer satisfaction focused delivery technical solutions proven leader directing operations maintenance support complex systems develops creative business solutions leveraging diverse methodologies delivering engineering solutions leading organizations highly request proposal development technology needs assessments staff training successful motivating teams meet demanding timelines utilizing critical thinking resource conflict management facilitating stakeholder engagement innovative driven passion delivering forward thinking emerging trend technologies skills agile framework business intelligence change management collaboration conflict resolution critical thinking data migration information technology management insurance itil organization time management perl problem solving project lifecycle management project management leadership python risk assessment salesforce admin crm sdlc six sigma sql microsoft oracle excellent verbal written communication functional project leadership written communication ai information technology project management budgeting insurance python budgets itil quality budget leadership research business intelligence marketing risk assessment business process engineering access sales change management excel scheduling conflict resolution migration sdlc critical thinking network design six sigma crm next software development clients optimization sql client oracle staffing data collection strategic data migration problem solving time management databases processes upgrades designing producing upgrade senior management profit vision work history director information technology current company name city state develops tracks controls long term information technology operating budgets cost benefit analyses spending initiatives leads assists technical upgrade projects clients coordinating consultants developers data migration integrations coordinates management teams plan develop align execute strategies would meet client vision mission purpose reviews assesses architecture design implementation testing deployment needs identify project requirements reduce costs plays key role going network design reevaluation optimization keep pace company growth senior consulting program manager company name city state managed implemented concurrent projects relating business process engineering software development upgrades foster productivity throughput end user engagement performed program research analyzed data collection develop cost estimates budgets identified system needs designed processes support business requirements collaborated clients understand technology staffing requirements improved productivity reducing staffing operational costs performed risk assessment stakeholders senior management organization infrastructure itil governance effectively plan develop manage schedules resources costs launched salesforce data cleansing migration integration programs aid gathering functional business requirements support team mitigate risks integrated agile methodologies emerging ai digital social media technologies end user experience foster adoption continued engagement increase sales profit levels executed coordinated project leadership efficient resource budget utilization schedule adherence implementation application software training end users problem solving multiple product lines business products specialist company name city state developed fostered relationships business owners key executives assess dynamic risk mitigation business insurance needs deliver solutions successfully managed internal external stakeholder engagement aid process resource improvements align strategic industry compliance objectives recorded integrated crm data salesforce previous access excel databases streamlining analysis procedures efficiency accuracy planned executed events marketing programs producing goal qualified leads exceeded sales goal effectively applying analyzed data marketing campaigns sharing data interdepartmentally informed supervisors company leaders markets regional sales needs best meet customer needs maximize revenue product design project team lead company name city state demonstrated efficacy project product life cycles applying flexible change management deliverables including training communications stakeholder engagement increase end user adoption project implementations supervised four concurrent projects gen nuclear core clients brazil south korea coordinating planning designing testing budgeting scheduling tasks developed implementation methodologies rein project costs meeting key milestones provided accurate detailed quality assessments based project drawings technical specifications education certified associate project management capm expires expected master science information technology management western governors university city state bachelor science business administration management marketing management international business university south carolina columbia state affiliations project management institute pmi current member certifications certified job title company name timeframe
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information technology project manager summary summary skilled professional years proven success developing leading cross functional technical teams execute deliver major technology initiatives using agile methodology scaled agile framework safe well versed managing projects co located site teams expertise gathering translating requirements leading scrum teams release management including owning release management lifecycle multiple applications different environments skills methodology project management safe program increment pi planning scrum kanban scrumban aptitude resolving challenging problems client relations team building release management scrum master business analyst atlassian suite jira confluence trello public trust clearance level approach budget business analyst concept client client relations features functional team building managing meetings procurement project management project plans real time risk assessment scada supervisory control data acquisition fluent spanish upgrade experience company name city state information technology project manager current support design build supervisory control data acquisition scada upgrade project using project management expertise identify implement technology tools facilitate resource planning multiple projects identify interdivisional dependencies encourage real time team collaboration develop streamlined workflows expedite project submittal reviews introduced concept safe lead planning event prioritize fiscal year acquisition procurement needs based project criticality available internal resources developed annual planning process support capital improvement planning activities project identification prioritization company name city state project manager led transition risk assessment tools downloadable software web based platform including epa vulnerability assessment tool climate resilience evaluation awareness tool creat workshop planner climate change extreme events adaptation tool developed project plans cost estimates well defined milestones collaboration project team subcontractors contract period performance tracked project level effort budget expenditures enable team deliver work products managing changes scope schedule budget provided cost projections using labor rates manage specific project tasks project inception completion tracked resource availability allocate staff according client priorities project goals timeline managed communication project status including risks project team external project team gathered communicated performance metrics develop performance reports identified managed project risks defined opportunities improvement worked project team senior leaders establish corrective actions worked team members participate quarterly safe pi planning events develop realistic work plans release timelines client prioritized workstreams company name city state release manager negotiated planned managed release activities identifying risks corresponding solutions maintain release schedule established deployment needs ensured compatible architecture configuration final deliverable facilitated production readiness reviews release retrospective meetings project team served primary point contact partners deployment planning activities using scrumban agile kanban approach identified ways optimize platform capabilities maximize efficiencies identified issues performed root cause analysis ensured changes met readiness criteria prior deployment worked developers resolve deployment issues system outages tracked release metrics identify process improvements conducted functional configuration audits physical configuration audits meet cmmi standards company name city state business analyst scrum master facilitated requirements meetings grooming sessions development team client identify desired features functionality facilitated daily scrums sprint reviews sprint retrospectives sprint planning project team captured translated requirements development team jira confluence daily scrums tested application desired platforms development staging production environments ensure proper implementation requirements education training scaled agile framework safe agilist certification project management professional pmp american university state master arts international affairs american university state master arts natural resources clemson university city state bachelor arts biological sciences languages fluent spanishinformation technology project manager summary summary skilled professional years proven success developing leading cross functional technical teams execute deliver major technology initiatives using agile methodology scaled agile framework safe well versed managing projects co located site teams expertise gathering translating requirements leading scrum teams release management including owning release management lifecycle multiple applications different environments skills methodology project management safe program increment pi planning scrum kanban scrumban aptitude resolving challenging problems client relations team building release management scrum master business analyst atlassian suite jira confluence trello public trust clearance level approach budget business analyst concept client client relations features functional team building managing meetings procurement project management project plans real time risk assessment scada supervisory control data acquisition fluent spanish upgrade experience company name city state information technology project manager current support design build supervisory control data acquisition scada upgrade project using project management expertise identify implement technology tools facilitate resource planning multiple projects identify interdivisional dependencies encourage real time team collaboration develop streamlined workflows expedite project submittal reviews introduced concept safe lead planning event prioritize fiscal year acquisition procurement needs based project criticality available internal resources developed annual planning process support capital improvement planning activities project identification prioritization company name city state project manager led transition risk assessment tools downloadable software web based platform including epa vulnerability assessment tool climate resilience evaluation awareness tool creat workshop planner climate change extreme events adaptation tool developed project plans cost estimates well defined milestones collaboration project team subcontractors contract period performance tracked project level effort budget expenditures enable team deliver work products managing changes scope schedule budget provided cost projections using labor rates manage specific project tasks project inception completion tracked resource availability allocate staff according client priorities project goals timeline managed communication project status including risks project team external project team gathered communicated performance metrics develop performance reports identified managed project risks defined opportunities improvement worked project team senior leaders establish corrective actions worked team members participate quarterly safe pi planning events develop realistic work plans release timelines client prioritized workstreams company name city state release manager negotiated planned managed release activities identifying risks corresponding solutions maintain release schedule established deployment needs ensured compatible architecture configuration final deliverable facilitated production readiness reviews release retrospective meetings project team served primary point contact partners deployment planning activities using scrumban agile kanban approach identified ways optimize platform capabilities maximize efficiencies identified issues performed root cause analysis ensured changes met readiness criteria prior deployment worked developers resolve deployment issues system outages tracked release metrics identify process improvements conducted functional configuration audits physical configuration audits meet cmmi standards company name city state business analyst scrum master facilitated requirements meetings grooming sessions development team client identify desired features functionality facilitated daily scrums sprint reviews sprint retrospectives sprint planning project team captured translated requirements development team jira confluence daily scrums tested application desired platforms development staging production environments ensure proper implementation requirements education training scaled agile framework safe agilist certification project management professional pmp american university state master arts international affairs american university state master arts natural resources clemson university city state bachelor arts biological sciences languages fluent spanish
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information technology specialist experience information technology specialist company name state build implement support electronic health records systems store patient data assisted network management software development took periodic review set standards database principal chemical engineer information technology specialist national board technology incubation nigeria federal ministry science technology monitored implemented maintained systems produced technical reports analyzed data built databases facilitated discussions resolve safety concern key process monitoring instrument planned designed technology related activities aimed nurturing growth innovative businesses provided technical support capacity building science technology collaborated market development new technologies industrial consumer groups facility engineer intern company name analyzed process data newly revamped furnace improve efficiency long term performance monitoring plan developed maintained engineering operating standards periodic review improved reliability uptime performance cost reduction efforts production units managed materials preventive corrective maintenance products engineer intern company name produce piping instrumentation diagram pumphouse cooling tower condensate lines led weekly group meetings interns management future improvements monitored troubleshoot observed operations processes quality damages defects work history information technology specialist company name state build implement support electronic health records systems store patient data assisted network management software development took periodic review set standards database principal chemical engineer information technology specialist national board technology incubation nigeria federal ministry science technology monitored implemented maintained systems produced technical reports analyzed data built databases facilitated discussions resolve safety concern key process monitoring instrument planned designed technology related activities aimed nurturing growth innovative businesses provided technical support capacity building science technology collaborated market development new technologies industrial consumer groups facility engineer intern company name analyzed process data newly revamped furnace improve efficiency long term performance monitoring plan developed maintained engineering operating standards periodic review improved reliability uptime performance cost reduction efforts production units managed materials preventive corrective maintenance products engineer intern company name produce piping instrumentation diagram pumphouse cooling tower condensate lines led weekly group meetings interns management future improvements monitored troubleshoot observed operations processes quality damages defects educationmaster science chemical engineering university lagos city master science degree computer science information technology university district columbia city bachelor engineering chemical engineering federal university technology state data communication network course title ample view towards g mobile network paper focused future technology g network university district columbia state information security course university district columbia state tittle overview cloud software service saas computing model paper focused saas implementation security challenges summary career objectives accomplished chemical engineer professional years international work experience chemical engineer development skilled research data analysis experienced solving complex problems seeking attain position use experience chemical engineering educational background affiliations information technology specialist university district columbia workforce development licensed registered engineer council regulation engineering nigeria coren abuja nigeria effective research planning organizational goal implementation sustainable monitoring capacity building programme richflood international limited abuja nigeria project plans implementation plan gap management supreme management training consultancy services limited johannesburg south africa highlights microsoft products highly proficient research development model excellent interpersonal skills administrative organizational skills excellent communication skills problem solving skills international experience security analysis risk analysis mitigation administrative excellent interpersonal skills excellent communication cost reduction databases database electronic health records information security market development materials meetings microsoft products network management network organizational skills problem solving skills processes quality research risk analysis safety security analysis software development technical support troubleshoot view skills administrative excellent interpersonal skills excellent communication cost reduction databases database electronic health records information security market development materials meetings microsoft products network management network organizational skills problem solving skills processes quality research risk analysis safety security analysis software development technical support troubleshoot viewinformation technology specialist experience information technology specialist company name state build implement support electronic health records systems store patient data assisted network management software development took periodic review set standards database principal chemical engineer information technology specialist national board technology incubation nigeria federal ministry science technology monitored implemented maintained systems produced technical reports analyzed data built databases facilitated discussions resolve safety concern key process monitoring instrument planned designed technology related activities aimed nurturing growth innovative businesses provided technical support capacity building science technology collaborated market development new technologies industrial consumer groups facility engineer intern company name analyzed process data newly revamped furnace improve efficiency long term performance monitoring plan developed maintained engineering operating standards periodic review improved reliability uptime performance cost reduction efforts production units managed materials preventive corrective maintenance products engineer intern company name produce piping instrumentation diagram pumphouse cooling tower condensate lines led weekly group meetings interns management future improvements monitored troubleshoot observed operations processes quality damages defects work history information technology specialist company name state build implement support electronic health records systems store patient data assisted network management software development took periodic review set standards database principal chemical engineer information technology specialist national board technology incubation nigeria federal ministry science technology monitored implemented maintained systems produced technical reports analyzed data built databases facilitated discussions resolve safety concern key process monitoring instrument planned designed technology related activities aimed nurturing growth innovative businesses provided technical support capacity building science technology collaborated market development new technologies industrial consumer groups facility engineer intern company name analyzed process data newly revamped furnace improve efficiency long term performance monitoring plan developed maintained engineering operating standards periodic review improved reliability uptime performance cost reduction efforts production units managed materials preventive corrective maintenance products engineer intern company name produce piping instrumentation diagram pumphouse cooling tower condensate lines led weekly group meetings interns management future improvements monitored troubleshoot observed operations processes quality damages defects educationmaster science chemical engineering university lagos city master science degree computer science information technology university district columbia city bachelor engineering chemical engineering federal university technology state data communication network course title ample view towards g mobile network paper focused future technology g network university district columbia state information security course university district columbia state tittle overview cloud software service saas computing model paper focused saas implementation security challenges summary career objectives accomplished chemical engineer professional years international work experience chemical engineer development skilled research data analysis experienced solving complex problems seeking attain position use experience chemical engineering educational background affiliations information technology specialist university district columbia workforce development licensed registered engineer council regulation engineering nigeria coren abuja nigeria effective research planning organizational goal implementation sustainable monitoring capacity building programme richflood international limited abuja nigeria project plans implementation plan gap management supreme management training consultancy services limited johannesburg south africa highlights microsoft products highly proficient research development model excellent interpersonal skills administrative organizational skills excellent communication skills problem solving skills international experience security analysis risk analysis mitigation administrative excellent interpersonal skills excellent communication cost reduction databases database electronic health records information security market development materials meetings microsoft products network management network organizational skills problem solving skills processes quality research risk analysis safety security analysis software development technical support troubleshoot view skills administrative excellent interpersonal skills excellent communication cost reduction databases database electronic health records information security market development materials meetings microsoft products network management network organizational skills problem solving skills processes quality research risk analysis safety security analysis software development technical support troubleshoot view
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director information technology summary solutions oriented professional solid experience various environments leadership motivating managing robust team internal remote staff members establishing maintaining effective partnerships collaboration information technology support organization managing day day responsibilities x x organization prudently managing large environment saas assigning clear authority holding others accountable goal achievement skills communication collaborating clients fostering positive business relationship meet levels service demands technical r operations maintenance clearly discussing conveying information technology concepts terminology technical non technical staff levels outside department producing clear concise written documents emails project status reports communicating effectively various levels organization expertise making strategic judgments evaluating impact cloud environments design implementation network design implementation cyber security nist hitrust hipaa project management technical support management budget management developing responding request proposals current emerging technologies experience director information technology sep current company name city state adsystech one three employees key man insurance policy speaks trust value provide organization hired design deploy first data center company owned efforts deploy new offering enterprise software service saas product initially employee adsystech customer working adsystech evp enterprise county wide project posed idea move selling software renting coming model saas today everyone using saas products paying monthly various products initially made proposal exciting new potential market leveraged increase returns adsystech importantly generate new recurring revenue hired put place things saas included designing data center ground creating cyber security policies controls putting together team support data center well team provide technical support new product offering early adopter designed deployed hybrid cloud environment data center new technology decision demonstrates foresight emerging technologies understand value leveraging technology become efficient financial prudent proud work done adsystech key areas control network design monitoring maintenance cloud technologies cyber security nits cis hitrust hipaa project management technical support management staff professional development rfp responses information technology manager sep sep company name city state city organization responsible managing million dollars support county wide human service programs hired project manager quickly promoted information technology manger pm identified evaluated lead bi county steering committee technical aspect rfp release selection process promotion continued server project manager million dollar system rollout ranged gathering business requirements design deployment creating processes managing team roll users los angeles county capacity managed project support team including administrators help desk staff trainers manager supervised network administrators responsible high level network design architecture organization evaluated security risks ensuring hitech hipaa protocol followed key areas control network design oversight project management product training support information technology manager sep mar company name city state relax back responsible overall management infrastructure strategic planning national point sale retail locations distribution centers managed erp solution manufacturing plant boston accounting hr systems corporate office nine short months starting company promoted manage acted liaison vendors operation staff cfo major projects time budget cisco routers firewalls windows server management desktop support education training csuf fullerton masters science degree information technology mihaylo college business economics california state university information technology gpa b uop bachelors science degree information technology university phoenix information technology gpa skills accounting budget management budget bi cisco routers concise clients designing erp financial firewalls help desk hr information technology insurance managing market office enterprise network design architecture network design network design implementation network policies processes producing project management promotion proposals proposal retail rfp selling software development strategic strategic planning technical support desktop support voip windows server written written communication skillsdirector information technology summary solutions oriented professional solid experience various environments leadership motivating managing robust team internal remote staff members establishing maintaining effective partnerships collaboration information technology support organization managing day day responsibilities x x organization prudently managing large environment saas assigning clear authority holding others accountable goal achievement skills communication collaborating clients fostering positive business relationship meet levels service demands technical r operations maintenance clearly discussing conveying information technology concepts terminology technical non technical staff levels outside department producing clear concise written documents emails project status reports communicating effectively various levels organization expertise making strategic judgments evaluating impact cloud environments design implementation network design implementation cyber security nist hitrust hipaa project management technical support management budget management developing responding request proposals current emerging technologies experience director information technology sep current company name city state adsystech one three employees key man insurance policy speaks trust value provide organization hired design deploy first data center company owned efforts deploy new offering enterprise software service saas product initially employee adsystech customer working adsystech evp enterprise county wide project posed idea move selling software renting coming model saas today everyone using saas products paying monthly various products initially made proposal exciting new potential market leveraged increase returns adsystech importantly generate new recurring revenue hired put place things saas included designing data center ground creating cyber security policies controls putting together team support data center well team provide technical support new product offering early adopter designed deployed hybrid cloud environment data center new technology decision demonstrates foresight emerging technologies understand value leveraging technology become efficient financial prudent proud work done adsystech key areas control network design monitoring maintenance cloud technologies cyber security nits cis hitrust hipaa project management technical support management staff professional development rfp responses information technology manager sep sep company name city state city organization responsible managing million dollars support county wide human service programs hired project manager quickly promoted information technology manger pm identified evaluated lead bi county steering committee technical aspect rfp release selection process promotion continued server project manager million dollar system rollout ranged gathering business requirements design deployment creating processes managing team roll users los angeles county capacity managed project support team including administrators help desk staff trainers manager supervised network administrators responsible high level network design architecture organization evaluated security risks ensuring hitech hipaa protocol followed key areas control network design oversight project management product training support information technology manager sep mar company name city state relax back responsible overall management infrastructure strategic planning national point sale retail locations distribution centers managed erp solution manufacturing plant boston accounting hr systems corporate office nine short months starting company promoted manage acted liaison vendors operation staff cfo major projects time budget cisco routers firewalls windows server management desktop support education training csuf fullerton masters science degree information technology mihaylo college business economics california state university information technology gpa b uop bachelors science degree information technology university phoenix information technology gpa skills accounting budget management budget bi cisco routers concise clients designing erp financial firewalls help desk hr information technology insurance managing market office enterprise network design architecture network design network design implementation network policies processes producing project management promotion proposals proposal retail rfp selling software development strategic strategic planning technical support desktop support voip windows server written written communication skills
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epic information technology specialist summary seeking position field bio pharma utilize contribute skills ingenious manner skills microbial testing endotoxin lal test nano particle size charge analysis malveren nano zs protein extractions hplc handling chromatography techniques polymerase chain reaction pcr technique epic care experienced method development method validation method verification method transfer new analytical methods wet chemistry techniques ms office efficient internet browsing sas programming epic care experience epic information technology specialist company name city state supported physicians nurses updating work list flowsheet information provided instructions staff use epic care provided support go live nanotechnology thz biological imaging research associate company name city state study tera spectra tera imaging analytical testing method development method validation imaging nanotechnology relationship nanotechnology thz bidirectional sense concurrent developments contribute technologies thz modalities helped expansion nanotechnology maintenance calibration analytical instruments hplc uplc uv ft ir dissolution apparatus ph meter analytical balances nanotechnology could help development high resolution sensitive portable detectors new efficient sources thz imaging purposes capillary electrophoresis ce methods used submillimeter diameter capillaries micro nanofluidic channels performed biotechnology techniques cytogenetics pcr methods created standard operating procedures sop instrumental analysis fundamental lab procedures including pipetting buffer preparation weighing recorded laboratory data graphed results identify significant variations prepared reports complying fda iso cgmp internal regulations coordinated material instrument process validations maintained lab set ordering common supplies chemicals titanium dioxide nanoparticles blank scanning reflectometer company name city state determine thickness profile analytical testing method development method validation confirming ability technique resolve small variations ti layer thickness consequently adsorption capillary electrophoresis ce methods used submillimeter diameter capillaries micro nanofluidic channels chromatographic techniques gc developed new analytical methods based testing results created standard operating procedures sop instrumental analysis performed variety technical laboratory functions operation maintenance laboratory equipment calibrating prepared reports complying fda iso cgmp internal regulations coordinated material instrument process validations maintenance calibration analytical instruments hplc uplc uv ft ir dissolution apparatus ph meter analytical balances fundamental lab procedures including pipetting buffer preparation weighing essential develop new compound antibiotics research associate company name city isolation identification bioprocessing characterization secondary metabolites soil screened microorganism screening soil actinomycetes different soil samples taxonomical studies antibiotic producing isolates morphological cultural characterization total genomic dna isolation pcr cloning polyene cyp gene cytochrome p hydroxlase bioprocessing antibiotic production biological activity antimicrobial activity cytotoxic activity genotoxic activity research constant requirement new antibiotic compounds overcome resistant capacity microorganisms fundamental lab procedures including pipetting buffer preparation sds page tissue culture rna dna manipulations achievement gold medal securing highest marks master pharmacy jss college pharmacy awarded cash price pharm dissertation work tamilnadu pharmaceutical welfare trust seminars workshops attended participated indo european symposium alternative approaches animal testing dec jss college pharmacy ooty participated national workshop potentials medicinal plants nilgiri biosphere reserve december th jss college pharmacy ooty indian pharmaceutical student congress held bangalore indian pharmaceutical congress held bangalore experimental skills basic biotechnological experiments vitro vivo skillful handling cell lines mammalian cell culture aseptic handling micro organism electrophoresis gel documentation techniques dna isolation rna dna protein extractions operational knowledge analytical instrumentation hplc gc lc ms uplc tlc ftir uv vis spectrophotometer kf coulometer wet chemistry techniques education training august master pharmacy bio technology jss college pharmacy city india technology may bachelor pharmacy kakatiya university city india skills epic go live basic biotechnology calibration cell culture chemistry dec dna documentation elisa experiments ft ir ftir gc hplc imaging iso laboratory equipment ms office page pcr producing programming requirement research sas scanning seminars sop symposium uv validation weighing workshopsepic information technology specialist summary seeking position field bio pharma utilize contribute skills ingenious manner skills microbial testing endotoxin lal test nano particle size charge analysis malveren nano zs protein extractions hplc handling chromatography techniques polymerase chain reaction pcr technique epic care experienced method development method validation method verification method transfer new analytical methods wet chemistry techniques ms office efficient internet browsing sas programming epic care experience epic information technology specialist company name city state supported physicians nurses updating work list flowsheet information provided instructions staff use epic care provided support go live nanotechnology thz biological imaging research associate company name city state study tera spectra tera imaging analytical testing method development method validation imaging nanotechnology relationship nanotechnology thz bidirectional sense concurrent developments contribute technologies thz modalities helped expansion nanotechnology maintenance calibration analytical instruments hplc uplc uv ft ir dissolution apparatus ph meter analytical balances nanotechnology could help development high resolution sensitive portable detectors new efficient sources thz imaging purposes capillary electrophoresis ce methods used submillimeter diameter capillaries micro nanofluidic channels performed biotechnology techniques cytogenetics pcr methods created standard operating procedures sop instrumental analysis fundamental lab procedures including pipetting buffer preparation weighing recorded laboratory data graphed results identify significant variations prepared reports complying fda iso cgmp internal regulations coordinated material instrument process validations maintained lab set ordering common supplies chemicals titanium dioxide nanoparticles blank scanning reflectometer company name city state determine thickness profile analytical testing method development method validation confirming ability technique resolve small variations ti layer thickness consequently adsorption capillary electrophoresis ce methods used submillimeter diameter capillaries micro nanofluidic channels chromatographic techniques gc developed new analytical methods based testing results created standard operating procedures sop instrumental analysis performed variety technical laboratory functions operation maintenance laboratory equipment calibrating prepared reports complying fda iso cgmp internal regulations coordinated material instrument process validations maintenance calibration analytical instruments hplc uplc uv ft ir dissolution apparatus ph meter analytical balances fundamental lab procedures including pipetting buffer preparation weighing essential develop new compound antibiotics research associate company name city isolation identification bioprocessing characterization secondary metabolites soil screened microorganism screening soil actinomycetes different soil samples taxonomical studies antibiotic producing isolates morphological cultural characterization total genomic dna isolation pcr cloning polyene cyp gene cytochrome p hydroxlase bioprocessing antibiotic production biological activity antimicrobial activity cytotoxic activity genotoxic activity research constant requirement new antibiotic compounds overcome resistant capacity microorganisms fundamental lab procedures including pipetting buffer preparation sds page tissue culture rna dna manipulations achievement gold medal securing highest marks master pharmacy jss college pharmacy awarded cash price pharm dissertation work tamilnadu pharmaceutical welfare trust seminars workshops attended participated indo european symposium alternative approaches animal testing dec jss college pharmacy ooty participated national workshop potentials medicinal plants nilgiri biosphere reserve december th jss college pharmacy ooty indian pharmaceutical student congress held bangalore indian pharmaceutical congress held bangalore experimental skills basic biotechnological experiments vitro vivo skillful handling cell lines mammalian cell culture aseptic handling micro organism electrophoresis gel documentation techniques dna isolation rna dna protein extractions operational knowledge analytical instrumentation hplc gc lc ms uplc tlc ftir uv vis spectrophotometer kf coulometer wet chemistry techniques education training august master pharmacy bio technology jss college pharmacy city india technology may bachelor pharmacy kakatiya university city india skills epic go live basic biotechnology calibration cell culture chemistry dec dna documentation elisa experiments ft ir ftir gc hplc imaging iso laboratory equipment ms office page pcr producing programming requirement research sas scanning seminars sop symposium uv validation weighing workshops
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information technology manager summary dedicated manager well versed analyzing mitigating risk finding cost effective solutions excels boosting performance productivity establishing realistic goals enforcing deadlines highlights operations management project tracking performance criteria tracking waterfall framework scrum methodology enterprise platforms salary structure compensation analysis calm pressure compensation benefits administration staff development client communication experience information technology manager current company name city state managed four person local team allocating resources ongoing projects enforcing deadlines drove business kpis rapid iteration customer facing product features leveraged depth understanding end end customer experience identify pain points latent customer needs collaborated global team resolve support cases build maintain staff five terminate cause one employee create audit processes interlocking teams adjust required manage travel budget staff site visits ownership saas customers north america canada australia defined project deliverables monitored status tasks executed proof concept implementations validate product feasibility administrator company name city state designed delivered mission critical infrastructure ensure highest levels availability performance security maintained security backup redundancy strategies ownership infrastructure client server management chicago houston montreal sydney collected analyzed reported program metrics including product technical performance measures key performance parameters manage north america production data center saas disaster recovery applications deploy manage vmware architecture monitor created automatic actions related hardware web servers engineered infrastructure reliable wan lan connectivity active directory group policy configuration deployment provided client support production sql administration deployed nec phones support nec pbx responsible purchasing product recommendations network administrator company name city state tested configured deployed windows operating system acronis snap deploy deployed tested microsoft exchange vmware administered sql database run dentrix dexis software configuration implementation group policies information technology consultant company name city state managed provided security administrative support paine wetzel international northridge group rent realty northwestern dental center supported microsoft windows xp vista mac operating systems responsible purchase decisions provide best end point security solutions obtained milestone advanced certified partner video surveillance network administrator company name city state installed configured lan windows xp windows vista clients administration microsoft active directory administration microsoft exchange systems including backup recovery deploy symantec endpoint security solutions implemented disaster recovery managed multiple desktop applications microsoft office adobe acrobat act administration intranet network administrator company name city state provided site technical support windows servers workstations laptops blackberries iphones migrated exchange scr exchange powershell das managed windows server windows college education computer technician company name city state performed pc mac hardware software configurations troubleshot general novell client issues installed maintained peripherals built images used symantec ghost education master science business information technology depaul university city state bachelor science network communications management devry university city state skills active directory administrative support adobe acrobat architect backup budget client server hardware concept client clients client support das database disaster recovery ghost lan laptops mac hardware mac exchange microsoft exchange microsoft exchange microsoft office windows windows microsoft windows windows xp nec novell operating systems operating system pbx peripherals policies processes purchasing servers sla sql symantec technical support phones video vista web servers wan windows serverinformation technology manager summary dedicated manager well versed analyzing mitigating risk finding cost effective solutions excels boosting performance productivity establishing realistic goals enforcing deadlines highlights operations management project tracking performance criteria tracking waterfall framework scrum methodology enterprise platforms salary structure compensation analysis calm pressure compensation benefits administration staff development client communication experience information technology manager current company name city state managed four person local team allocating resources ongoing projects enforcing deadlines drove business kpis rapid iteration customer facing product features leveraged depth understanding end end customer experience identify pain points latent customer needs collaborated global team resolve support cases build maintain staff five terminate cause one employee create audit processes interlocking teams adjust required manage travel budget staff site visits ownership saas customers north america canada australia defined project deliverables monitored status tasks executed proof concept implementations validate product feasibility administrator company name city state designed delivered mission critical infrastructure ensure highest levels availability performance security maintained security backup redundancy strategies ownership infrastructure client server management chicago houston montreal sydney collected analyzed reported program metrics including product technical performance measures key performance parameters manage north america production data center saas disaster recovery applications deploy manage vmware architecture monitor created automatic actions related hardware web servers engineered infrastructure reliable wan lan connectivity active directory group policy configuration deployment provided client support production sql administration deployed nec phones support nec pbx responsible purchasing product recommendations network administrator company name city state tested configured deployed windows operating system acronis snap deploy deployed tested microsoft exchange vmware administered sql database run dentrix dexis software configuration implementation group policies information technology consultant company name city state managed provided security administrative support paine wetzel international northridge group rent realty northwestern dental center supported microsoft windows xp vista mac operating systems responsible purchase decisions provide best end point security solutions obtained milestone advanced certified partner video surveillance network administrator company name city state installed configured lan windows xp windows vista clients administration microsoft active directory administration microsoft exchange systems including backup recovery deploy symantec endpoint security solutions implemented disaster recovery managed multiple desktop applications microsoft office adobe acrobat act administration intranet network administrator company name city state provided site technical support windows servers workstations laptops blackberries iphones migrated exchange scr exchange powershell das managed windows server windows college education computer technician company name city state performed pc mac hardware software configurations troubleshot general novell client issues installed maintained peripherals built images used symantec ghost education master science business information technology depaul university city state bachelor science network communications management devry university city state skills active directory administrative support adobe acrobat architect backup budget client server hardware concept client clients client support das database disaster recovery ghost lan laptops mac hardware mac exchange microsoft exchange microsoft exchange microsoft office windows windows microsoft windows windows xp nec novell operating systems operating system pbx peripherals policies processes purchasing servers sla sql symantec technical support phones video vista web servers wan windows server
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director information technology executive profile innovative executive technology professional strong work ethic excellent communication skills experienced high volume multi unit retail business operations desires high level position professional business environment skill highlights microsoft server exchange server vmware esxi vmware vcenter vmware horizon view x x x microsoft hyper v cisco ucm unity help desk itil service catalog vendor management budgeting project management sla management asset management professional experience director information technology current company name city state developed implemented strategy organization including software support infrastructure hired developed managed staff negotiated terms products external vendors including changes needed business needs changed met exceeded goals set executive leadership accomplishing time financial gains set annual budgets organizational technology needs administrator company name city state planned installed managed microsoft domain environment utilizing microsoft server upgraded environment server planned installed managed microsoft exchange server successfully migrating end user data third party non exchange environment planned installed managed vmware platform virtual environment converted physical servers virtual environment planned installed managed vmware horizon view virtual desktop environment successfully migrated users physical computers zero clients utilizing vdi environment maintained cisco routing switching voip camera infrastructure implementing design utilizing third party vendors managed help desk utilizing itil framework end users executed break fix computers printers security system camera system v systems new car sales company name city state recognized toyota one top salespeople chicago region consultant company name city state provided consultation implementation retail cash register networks managed staff independent contractors implementation contract projects acted project manager new equipment software roll outs largest retail chains including wal mart mar maxx toys r certifications vmware certified professional data center virtualization vmware certified professional desktop virtualization itil foundation certified microsoft certified professional server core accomplishments leadership skills led committee successfully change organization dealership management system dms dms similar erp system auto dealerships charged maintaining compliance security customer data successfully manage data sharing relationships ten third party vendors worked closely dms provider develop acceptable secure data sharing platform project management currently managing conversion dealership new dealership management system created ran sub committees mapped executed conversion plan responsible many key process changes workflows served project manager project creating paperless work flow digital storage process resulted reduction administrative processing time year reduction costs increasing document availability storage accuracy project manager developed smart motors domain environment including group policy dns multiple domain controllers ou structure managed email conversion project deploying smart motors site exchange server converted existing email accounts non exchange provide access outlook web app phone connections served project manager several projects developing smart motors virtual environment including esxi hosts separated two resource pools vcenter horizon view users utilizing view connection servers security server installed mange trendmicro agentless security vmware view staff development frequently met one one staff determine motivation goals guided staff creation goals pursuit presented daily topics morning meetings inform reinforce company core values commitment quality customer satisfaction continuous improvment developed implemented training program new employees providing technology skills necessary efficient successful use company technology tools operations management managed infrastructure support users selling vehicles servicing vehicles month handled technology vendor interactions including contract negotiations sla monitoring license utilization education bachelor science management information systems cardinal stritch university city state online profile linkedin www linkedin com robertrjordandirector information technology executive profile innovative executive technology professional strong work ethic excellent communication skills experienced high volume multi unit retail business operations desires high level position professional business environment skill highlights microsoft server exchange server vmware esxi vmware vcenter vmware horizon view x x x microsoft hyper v cisco ucm unity help desk itil service catalog vendor management budgeting project management sla management asset management professional experience director information technology current company name city state developed implemented strategy organization including software support infrastructure hired developed managed staff negotiated terms products external vendors including changes needed business needs changed met exceeded goals set executive leadership accomplishing time financial gains set annual budgets organizational technology needs administrator company name city state planned installed managed microsoft domain environment utilizing microsoft server upgraded environment server planned installed managed microsoft exchange server successfully migrating end user data third party non exchange environment planned installed managed vmware platform virtual environment converted physical servers virtual environment planned installed managed vmware horizon view virtual desktop environment successfully migrated users physical computers zero clients utilizing vdi environment maintained cisco routing switching voip camera infrastructure implementing design utilizing third party vendors managed help desk utilizing itil framework end users executed break fix computers printers security system camera system v systems new car sales company name city state recognized toyota one top salespeople chicago region consultant company name city state provided consultation implementation retail cash register networks managed staff independent contractors implementation contract projects acted project manager new equipment software roll outs largest retail chains including wal mart mar maxx toys r certifications vmware certified professional data center virtualization vmware certified professional desktop virtualization itil foundation certified microsoft certified professional server core accomplishments leadership skills led committee successfully change organization dealership management system dms dms similar erp system auto dealerships charged maintaining compliance security customer data successfully manage data sharing relationships ten third party vendors worked closely dms provider develop acceptable secure data sharing platform project management currently managing conversion dealership new dealership management system created ran sub committees mapped executed conversion plan responsible many key process changes workflows served project manager project creating paperless work flow digital storage process resulted reduction administrative processing time year reduction costs increasing document availability storage accuracy project manager developed smart motors domain environment including group policy dns multiple domain controllers ou structure managed email conversion project deploying smart motors site exchange server converted existing email accounts non exchange provide access outlook web app phone connections served project manager several projects developing smart motors virtual environment including esxi hosts separated two resource pools vcenter horizon view users utilizing view connection servers security server installed mange trendmicro agentless security vmware view staff development frequently met one one staff determine motivation goals guided staff creation goals pursuit presented daily topics morning meetings inform reinforce company core values commitment quality customer satisfaction continuous improvment developed implemented training program new employees providing technology skills necessary efficient successful use company technology tools operations management managed infrastructure support users selling vehicles servicing vehicles month handled technology vendor interactions including contract negotiations sla monitoring license utilization education bachelor science management information systems cardinal stritch university city state online profile linkedin www linkedin com robertrjordan
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senior information technology manager executive summary results focused information technology management professional offering twenty two years progressive leadership experience transforms high potential staff outstanding leaders demonstrate creativity savvy critical financial operational success accomplished manager extensive experience front house back house operations proven ability cut costs decrease staff turnover cultivates company culture staff members feel comfortable voicing questions concerns well contributing new ideas drive company growth challenging others work bring creativity ownership pride work core qualifications operations management staff development change management cross functional team management supervision training sound judgment computer savvy calm pressure complex problem solving professional experience senior information technology manager jan jan company name city state program manager drove finalized major project initiative consisting migrating exchange premise mail users accounts cloud based services office program manager responsible implementation management systems allow asset lease reporting enterprise backup patch management application distribution pc globally utilizing cloud based solutions lead role stakeholder reducing global data center footprint twenty three two data centers north america one communications hub global region long term expertise deployment management microsoft products globally including server desktop office mail skype active directory federated services sql system center management deployment products well versed disaster recovery utilizing multiple data centers storage arrays managed team number professionals reduced controlled expenses actions defined strategy business plan business area directed strategic initiatives achieve organizational objective senior information systems professional jan jan company name city state developed long short term technology server storage plans formulated policies procedures provided technology presentations diverse groups internal customers worked closely washington state agencies regards sharing healthcare data trusted networks supervised team technicians deployment support network technology infrastructure significant design execution directory based services related servers business systems designed monitored server storage systems implemented fault tolerance redundancy network support engineer jan jan company name city state provided support nt netware macintosh cisco com bay networks clients included mid size large enterprise seattle area corporations installations upgrades repairs configuration troubleshooting multiple platforms infrastructures oversaw network systems implemented firewall network security functions senior technician jan jan company name city end line hardware software support responsible troubleshooting identifying resolving end user hardware application issues trained provided technical direction junior technicians education bachelor science industrial technology east carolina university city state usa industrial technologycoursework course name associate arts business university phoenix wiu businesscoursework business administration finance number gpa certifications microsoft certified professional administrator comptia network security novell netware engineer citrix administrator red administrator cma certified management accountant conferred institute management accountants ima affiliations vmware users group emc users group association information technology professionals leadership development program skills com active directory backup bay networks business systems cisco citrix hardware network systems clients direction disaster recovery engineer firewall hub macintosh microsoft products microsoft certified professional exchange mail office nt enterprise network security network networks netware novell netware pc policies presentations red repairs reporting servers sql software support troubleshooting upgradessenior information technology manager executive summary results focused information technology management professional offering twenty two years progressive leadership experience transforms high potential staff outstanding leaders demonstrate creativity savvy critical financial operational success accomplished manager extensive experience front house back house operations proven ability cut costs decrease staff turnover cultivates company culture staff members feel comfortable voicing questions concerns well contributing new ideas drive company growth challenging others work bring creativity ownership pride work core qualifications operations management staff development change management cross functional team management supervision training sound judgment computer savvy calm pressure complex problem solving professional experience senior information technology manager jan jan company name city state program manager drove finalized major project initiative consisting migrating exchange premise mail users accounts cloud based services office program manager responsible implementation management systems allow asset lease reporting enterprise backup patch management application distribution pc globally utilizing cloud based solutions lead role stakeholder reducing global data center footprint twenty three two data centers north america one communications hub global region long term expertise deployment management microsoft products globally including server desktop office mail skype active directory federated services sql system center management deployment products well versed disaster recovery utilizing multiple data centers storage arrays managed team number professionals reduced controlled expenses actions defined strategy business plan business area directed strategic initiatives achieve organizational objective senior information systems professional jan jan company name city state developed long short term technology server storage plans formulated policies procedures provided technology presentations diverse groups internal customers worked closely washington state agencies regards sharing healthcare data trusted networks supervised team technicians deployment support network technology infrastructure significant design execution directory based services related servers business systems designed monitored server storage systems implemented fault tolerance redundancy network support engineer jan jan company name city state provided support nt netware macintosh cisco com bay networks clients included mid size large enterprise seattle area corporations installations upgrades repairs configuration troubleshooting multiple platforms infrastructures oversaw network systems implemented firewall network security functions senior technician jan jan company name city end line hardware software support responsible troubleshooting identifying resolving end user hardware application issues trained provided technical direction junior technicians education bachelor science industrial technology east carolina university city state usa industrial technologycoursework course name associate arts business university phoenix wiu businesscoursework business administration finance number gpa certifications microsoft certified professional administrator comptia network security novell netware engineer citrix administrator red administrator cma certified management accountant conferred institute management accountants ima affiliations vmware users group emc users group association information technology professionals leadership development program skills com active directory backup bay networks business systems cisco citrix hardware network systems clients direction disaster recovery engineer firewall hub macintosh microsoft products microsoft certified professional exchange mail office nt enterprise network security network networks netware novell netware pc policies presentations red repairs reporting servers sql software support troubleshooting upgrades
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information technology specialist summary twelve years experience providing high quality consulting technical assistance home business end users field service technician late able install repair maintain many types point sale register equipment well servers networking related peripherals ability integrate computer skills customer support experience related education thrive exceed technical business customer expectations long time hobby mine demonstrating electronics retail stores really enjoy store demonstrations direct sales training sessions employees continuing improve important feel professionally certified comptia lexmark hewlett packard microsoft fujitsu ic eta fema bodies allows think box create custom solution best fits client needs highlights exceptional telephone etiquette vast technical knowledge troubleshooting proficiency dhcp dns ethernet firewall proficient comptia net accomplished mobile devices technical help desk experience database servers excellent problem solving skills microsoft office specialist drive duplication imaging knowledge troubleshooting accomplishments multiple technical awards work performance consistently received rate customer satisfaction oversaw decrease average daily help desk tickets almost work experience information technology specialist current company name city state service maintain numerous makes models types equipment including client servers workstations laptops peripherals install maintain cctv dvr camera systems servers network racks patch panels voip bdr data recovery systems familiar storagecraft datto veeam intronis business class cloud backup solutions offer business assessments ranging dlp best practices wired wireless network infrastructure audits finra hippa pci compliance audit testing currently provide support windows based devices windows vmware servers systems administrator company name city state responsible maintenance windows variant based workstations dell precision server ibm xseries blade server telephony voip pots systems network troubleshooting multi building environment well providing end user assistance training sales service management teams manage windows server active directory policies maintain autobase crm database reynolds reynolds repair order writing system maintained wifi network technicians use toyota technical services performed preventative maintenance laser dot matrix printers responsible coordinate purchase install new technology assist vendors technology related needs assisted used car manager taking photographs uploading website overlay information photos field service technician ii company name city state perform field service work ibm servers ibm lenovo desktops ibm point sale pos equipment well repair lexmark monochrome color laser printers responsible repairs diagnosis brands linksys symbol nortel baystack zebra datalogic kronos hp ivr systems ateb rx responsible install troubleshoot networking equipment ranging wired switches wireless access points setup troubleshoot repair ibm pseries rs servers peripherals break fix technician escalation responsible company vehicle maintenance scheduling rma returns numerous sla contracts full van inventory call position overnight priority calls territory senior technician successfully trained new employee kodak imaging expert field marketing specialist company name city state responsible engage train sales associates customers large retail stores organizing training events presentations andi responsible engage train sales associates customers large retail stores organizing training events presentations role playing demonstrations tasked increasing consumer brand awareness selling demonstrating kodak products merchandising organizing kodak camera peripheral displays assisting fourth quarter black friday sales events rewarded year sales figures totaled surpassing sales goals enjoyed demonstrating kodak everyone knows kodak products simple use yet produced superior photographs prints images merchandising marketing specialist company name city state worked several divisions actionlink concurrently merchandising marketing training store marketing merchandising sales technical hardware services dell sprint logitech garmin set plan grams pog live units security sensitive equipment self managed drove vehicle recorded mileage received shipments home position required extensive planning set could begin digital imaging specialist company name city state retail sales digital mm dslr cameras accessories helped promote brand awareness targeted brands new features cameras trained customers digital camera features specifications provided hands demonstrations short photo seminars anyone interested assisted prepping store black friday sale promotions starting always completed sale walking customer register thanking business inviting come back purchase show many seasonal position q march business machines sales associate company name city state retail sales computers office supplies electronics related peripherals assisted customers printers monitors desktop laptop computers gps digital cameras able assist departments store ran copy center associates called made cardboard bales used pallet jacks responsible repairing customer computers store worked store computer technician easy tech program rolled asked management assist taking proper inventory nearby store plagued inventory discrepancies later tasked district management assist final stages building plan gramming stocking monticello ny staples location received numerous pins signify outstanding customer service reported corporate education ge residential energy auditor energy management systems technology technician technology ashworth college city state usa gpa delta epsilon tau honor society alumni society delta epsilon tau honor society alumni society undergraduate certificate computer information management computer technology computer systems technology online courses technology ashworth college city state usa associate arts sciences business administration management operations business management club suny orange city state usa business administration management operations business management club skills sales software salesforce com tapscan cms joomla wordpress desktop publishing software photoshop illustrator plethora hardware repair diagnostic skills experienced desktop support trainerinformation technology specialist summary twelve years experience providing high quality consulting technical assistance home business end users field service technician late able install repair maintain many types point sale register equipment well servers networking related peripherals ability integrate computer skills customer support experience related education thrive exceed technical business customer expectations long time hobby mine demonstrating electronics retail stores really enjoy store demonstrations direct sales training sessions employees continuing improve important feel professionally certified comptia lexmark hewlett packard microsoft fujitsu ic eta fema bodies allows think box create custom solution best fits client needs highlights exceptional telephone etiquette vast technical knowledge troubleshooting proficiency dhcp dns ethernet firewall proficient comptia net accomplished mobile devices technical help desk experience database servers excellent problem solving skills microsoft office specialist drive duplication imaging knowledge troubleshooting accomplishments multiple technical awards work performance consistently received rate customer satisfaction oversaw decrease average daily help desk tickets almost work experience information technology specialist current company name city state service maintain numerous makes models types equipment including client servers workstations laptops peripherals install maintain cctv dvr camera systems servers network racks patch panels voip bdr data recovery systems familiar storagecraft datto veeam intronis business class cloud backup solutions offer business assessments ranging dlp best practices wired wireless network infrastructure audits finra hippa pci compliance audit testing currently provide support windows based devices windows vmware servers systems administrator company name city state responsible maintenance windows variant based workstations dell precision server ibm xseries blade server telephony voip pots systems network troubleshooting multi building environment well providing end user assistance training sales service management teams manage windows server active directory policies maintain autobase crm database reynolds reynolds repair order writing system maintained wifi network technicians use toyota technical services performed preventative maintenance laser dot matrix printers responsible coordinate purchase install new technology assist vendors technology related needs assisted used car manager taking photographs uploading website overlay information photos field service technician ii company name city state perform field service work ibm servers ibm lenovo desktops ibm point sale pos equipment well repair lexmark monochrome color laser printers responsible repairs diagnosis brands linksys symbol nortel baystack zebra datalogic kronos hp ivr systems ateb rx responsible install troubleshoot networking equipment ranging wired switches wireless access points setup troubleshoot repair ibm pseries rs servers peripherals break fix technician escalation responsible company vehicle maintenance scheduling rma returns numerous sla contracts full van inventory call position overnight priority calls territory senior technician successfully trained new employee kodak imaging expert field marketing specialist company name city state responsible engage train sales associates customers large retail stores organizing training events presentations andi responsible engage train sales associates customers large retail stores organizing training events presentations role playing demonstrations tasked increasing consumer brand awareness selling demonstrating kodak products merchandising organizing kodak camera peripheral displays assisting fourth quarter black friday sales events rewarded year sales figures totaled surpassing sales goals enjoyed demonstrating kodak everyone knows kodak products simple use yet produced superior photographs prints images merchandising marketing specialist company name city state worked several divisions actionlink concurrently merchandising marketing training store marketing merchandising sales technical hardware services dell sprint logitech garmin set plan grams pog live units security sensitive equipment self managed drove vehicle recorded mileage received shipments home position required extensive planning set could begin digital imaging specialist company name city state retail sales digital mm dslr cameras accessories helped promote brand awareness targeted brands new features cameras trained customers digital camera features specifications provided hands demonstrations short photo seminars anyone interested assisted prepping store black friday sale promotions starting always completed sale walking customer register thanking business inviting come back purchase show many seasonal position q march business machines sales associate company name city state retail sales computers office supplies electronics related peripherals assisted customers printers monitors desktop laptop computers gps digital cameras able assist departments store ran copy center associates called made cardboard bales used pallet jacks responsible repairing customer computers store worked store computer technician easy tech program rolled asked management assist taking proper inventory nearby store plagued inventory discrepancies later tasked district management assist final stages building plan gramming stocking monticello ny staples location received numerous pins signify outstanding customer service reported corporate education ge residential energy auditor energy management systems technology technician technology ashworth college city state usa gpa delta epsilon tau honor society alumni society delta epsilon tau honor society alumni society undergraduate certificate computer information management computer technology computer systems technology online courses technology ashworth college city state usa associate arts sciences business administration management operations business management club suny orange city state usa business administration management operations business management club skills sales software salesforce com tapscan cms joomla wordpress desktop publishing software photoshop illustrator plethora hardware repair diagnostic skills experienced desktop support trainer
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information technology specialist summary highly skilled results oriented specialist extensive experience software development software configuration management project management system planning specification development cmmi quality assurance testing highlights process improvement quality assurance control results oriented relationship building productivity improvement project development lifecycle detail oriented work flow planning experience information technology specialist august current company name track control change requests month manage repository software customer requirements documents agreements governance specifications document communicate defects problems stakeholders developers develop report critical metrics related crsmb change request activity ensure activities involved software design coding testing application software successfully completed releasing software independent testing deployment production environment deploy application software test production environments using code management tools manage logging change requests tracking system assigning work activities members branch evaluate adequacy current cm processes procedures make recommendations cm process improvement coordinate communicate developers subject matter personnel stakeholders database management support project managers performed platform testing performance testing migration serena business management sbm system collaborated design serena business manager sbm administrator serena business manager sbm system proficiency working serena version manager software repository winscp reflections migration staging application software testing production linux environment maintain branch sharepoint site ensuring current documentation resources available division document cm procedures provide training new cm staff members members division execute test scripts needed implementation deployment software related test production project development assure software releases performed compliance established cmmi guidelines solve technology related issues researching potential problems offer solution deployment software change request tracking ensure cm change request passed regulated security checks maintain well established well defined documented repeatable processes standards capability maturity model integration cmmi computer specialist august august company name detailed refined requirements wrote algorithms developed programs command procedures developed solutions improve software performance enhanced testing procedures performed software testing debugging validation using internally developed test scripts test plans results criteria developed delivered software products communicated staff subject matter project requirements conducted program demonstrations team members prior release software performed extensive database testing automated testing data validation support maf tiger database migration oracle developed database test scenarios supporting software pro c oracle validate migration oracle platform worked extensively pl sql sql shell scripting linux javascript sas visual basic attended meetings division managers review project status proposed changes created status reports posted geo website management review designed maintained branch website computer specialist july august company name designed developed electronic questionnaires instruments computer assisted survey information collection casic activities led meetings subject matter staff review project status proposed changes met subject matter staff sponsor details development programming specifications design testing cai delivered status reports stakeholders budgeting planning purposes collaborated program sponsor draft project schedules plans served single point contact project scheduling changes program manager survey inmates local jails mathematical statistician february july company name worked research methodology branch industry division worked team statistical methodology designing ratio estimation procedure developed estimation variance methodologies developed sampling frame independent probability proportional size sampling pps maintenance surveys designedcomputer assigning sampling weights nonresponse sample weight adjustment calculation estimates variances relative standard sampling errors developed computer software needed survey sample selection provided programming expertise assisted subject matter analysts software instruments aiding data reviews many annual monthly surveys education applied probabilty statistics university maryland survey theory usda graduate school master science urban regional planning indiana university pennsylvania bachelor arts physical geography indiana university pennsylvania professional development training serena business manager composer serena business manager administrator configuration release management training unix programming oracle g programming oracle jdeveloper java programming object oriented programming intro unix systems advanced unix learning perl advanced c language programming advanced pl sql programming fundamentals sas sql processing sas sas programing table processing sas output delivery systems utilizing vax vms demand terminal language package references objects modules skills configuration management process development process improvement database management software development software testing serena version manager serena business manager serena business administrator reflections winscp javascript linux microsoft access office sharepoint enterprise oracle pl sql oracle sql c sas linux visual basicinformation technology specialist summary highly skilled results oriented specialist extensive experience software development software configuration management project management system planning specification development cmmi quality assurance testing highlights process improvement quality assurance control results oriented relationship building productivity improvement project development lifecycle detail oriented work flow planning experience information technology specialist august current company name track control change requests month manage repository software customer requirements documents agreements governance specifications document communicate defects problems stakeholders developers develop report critical metrics related crsmb change request activity ensure activities involved software design coding testing application software successfully completed releasing software independent testing deployment production environment deploy application software test production environments using code management tools manage logging change requests tracking system assigning work activities members branch evaluate adequacy current cm processes procedures make recommendations cm process improvement coordinate communicate developers subject matter personnel stakeholders database management support project managers performed platform testing performance testing migration serena business management sbm system collaborated design serena business manager sbm administrator serena business manager sbm system proficiency working serena version manager software repository winscp reflections migration staging application software testing production linux environment maintain branch sharepoint site ensuring current documentation resources available division document cm procedures provide training new cm staff members members division execute test scripts needed implementation deployment software related test production project development assure software releases performed compliance established cmmi guidelines solve technology related issues researching potential problems offer solution deployment software change request tracking ensure cm change request passed regulated security checks maintain well established well defined documented repeatable processes standards capability maturity model integration cmmi computer specialist august august company name detailed refined requirements wrote algorithms developed programs command procedures developed solutions improve software performance enhanced testing procedures performed software testing debugging validation using internally developed test scripts test plans results criteria developed delivered software products communicated staff subject matter project requirements conducted program demonstrations team members prior release software performed extensive database testing automated testing data validation support maf tiger database migration oracle developed database test scenarios supporting software pro c oracle validate migration oracle platform worked extensively pl sql sql shell scripting linux javascript sas visual basic attended meetings division managers review project status proposed changes created status reports posted geo website management review designed maintained branch website computer specialist july august company name designed developed electronic questionnaires instruments computer assisted survey information collection casic activities led meetings subject matter staff review project status proposed changes met subject matter staff sponsor details development programming specifications design testing cai delivered status reports stakeholders budgeting planning purposes collaborated program sponsor draft project schedules plans served single point contact project scheduling changes program manager survey inmates local jails mathematical statistician february july company name worked research methodology branch industry division worked team statistical methodology designing ratio estimation procedure developed estimation variance methodologies developed sampling frame independent probability proportional size sampling pps maintenance surveys designedcomputer assigning sampling weights nonresponse sample weight adjustment calculation estimates variances relative standard sampling errors developed computer software needed survey sample selection provided programming expertise assisted subject matter analysts software instruments aiding data reviews many annual monthly surveys education applied probabilty statistics university maryland survey theory usda graduate school master science urban regional planning indiana university pennsylvania bachelor arts physical geography indiana university pennsylvania professional development training serena business manager composer serena business manager administrator configuration release management training unix programming oracle g programming oracle jdeveloper java programming object oriented programming intro unix systems advanced unix learning perl advanced c language programming advanced pl sql programming fundamentals sas sql processing sas sas programing table processing sas output delivery systems utilizing vax vms demand terminal language package references objects modules skills configuration management process development process improvement database management software development software testing serena version manager serena business manager serena business administrator reflections winscp javascript linux microsoft access office sharepoint enterprise oracle pl sql oracle sql c sas linux visual basic
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information technology administrator professional profile jack trades guy one premier intellectual property law schools world whose job description responsibilities continue evolve ever changing opportunities new technology provides extremely self motivated detail oriented organized thrive presented opportunities creatively solve new interesting challenges qualifications systems administration strong verbal written communication vast help desk experience team leadership network administration extensive knowledge apple products project management innovative legal experience experience company name city state information technology administrator current oversee purchasing management maintenance infrastructure related hardware software simultaneously overseeing end user hardware software support law school roughly fte faculty staff students roughly pc mac user ratio work closely durham campus vendors bsc office develop manage budget including related service maintenance contracts also developing maintaining policies relate law school operations academics duties include managing host server vmware farm help desk system network monitoring system campus wide physical building security system id card system printing infrastructure electronic exam system backing critical data unh law network administering plethora fileservers webservers web applications including various content management systems work system administrators durham design maintain entire network concord campus extensive knowledge installing supporting various server platforms including windows linux mac os server company name city state associate director computer services primary responsibilities included day day support end user hardware software peripherals mixed microsoft windows mac os x linux novell environment also assisting everyday demands maintaining rather complex campus wide network driven predominately cisco infrastructure reported directly served immediate backup director computer services designed implemented first ever wireless network campus administered upgraded three different platform changes course thirteen years planned administered campus upgrade initiatives windows windows xp windows xp windows numerous mac os ios version upgrades franklin pierce law center integrated unh developed plan administered transition predominately novell based infrastructure predominately microsoft based infrastructure including transitioning e mail platform novell groupwise microsoft exchange company name city state district computer technician supported end user related hardware software demands entire school district duties ranged day day troubleshooting implementing new technologies first ever apple airport wifi network roaming ibook lab company name city state electrician apprentice predominately industrial electrical work mostly manufacturing setting residential work mixed education bachelor science exercise sports sciences colby sawyer college city state usa skills platforms protocols microsoft windows microsoft windows server microsoft active directory microsoft group policy microsoft office windows mac microsoft exchange mac x mac os x server apple ios android centos suse enterprise server novell netware novell edirectory novell groupwise novell open enterprise server novell datasync mobility server novell teaming novell zenworks novell zenworks configuration management adobe acrobat adobe connect pro apache openssl iis mysql php html ssl ldap dhcp dns tcp ip appliances applications drupal expression engine aerohive bluesocket wireless controller barracuda anti spam appliance barracuda web filter barracudaware sonicwall nsa including vpn com nbx avaya cisco pix cisco network assistant blackberry enterprise server vmware esx vmware fusion pharos uniprint ntop nagios nagiosql icinga cacti mrbs webcalendar vbulletin movable type wordpress mediawiki gallery gallery simple joomla moodle mailman ems campus ems master calendar virtual ems c cure remedy teamdynamix extensive hardware knowledge experience especially apple micron lenovo dell hp laserjets canon mfds xerox mfds salary history university new hampshire school law formerly franklin pierce law center white streetconcord nh associate director computer services starting salary ending salary university new hampshire school law formerly franklin pierce law center white street concord nh information technology administrator present starting salary ending salaryinformation technology administrator professional profile jack trades guy one premier intellectual property law schools world whose job description responsibilities continue evolve ever changing opportunities new technology provides extremely self motivated detail oriented organized thrive presented opportunities creatively solve new interesting challenges qualifications systems administration strong verbal written communication vast help desk experience team leadership network administration extensive knowledge apple products project management innovative legal experience experience company name city state information technology administrator current oversee purchasing management maintenance infrastructure related hardware software simultaneously overseeing end user hardware software support law school roughly fte faculty staff students roughly pc mac user ratio work closely durham campus vendors bsc office develop manage budget including related service maintenance contracts also developing maintaining policies relate law school operations academics duties include managing host server vmware farm help desk system network monitoring system campus wide physical building security system id card system printing infrastructure electronic exam system backing critical data unh law network administering plethora fileservers webservers web applications including various content management systems work system administrators durham design maintain entire network concord campus extensive knowledge installing supporting various server platforms including windows linux mac os server company name city state associate director computer services primary responsibilities included day day support end user hardware software peripherals mixed microsoft windows mac os x linux novell environment also assisting everyday demands maintaining rather complex campus wide network driven predominately cisco infrastructure reported directly served immediate backup director computer services designed implemented first ever wireless network campus administered upgraded three different platform changes course thirteen years planned administered campus upgrade initiatives windows windows xp windows xp windows numerous mac os ios version upgrades franklin pierce law center integrated unh developed plan administered transition predominately novell based infrastructure predominately microsoft based infrastructure including transitioning e mail platform novell groupwise microsoft exchange company name city state district computer technician supported end user related hardware software demands entire school district duties ranged day day troubleshooting implementing new technologies first ever apple airport wifi network roaming ibook lab company name city state electrician apprentice predominately industrial electrical work mostly manufacturing setting residential work mixed education bachelor science exercise sports sciences colby sawyer college city state usa skills platforms protocols microsoft windows microsoft windows server microsoft active directory microsoft group policy microsoft office windows mac microsoft exchange mac x mac os x server apple ios android centos suse enterprise server novell netware novell edirectory novell groupwise novell open enterprise server novell datasync mobility server novell teaming novell zenworks novell zenworks configuration management adobe acrobat adobe connect pro apache openssl iis mysql php html ssl ldap dhcp dns tcp ip appliances applications drupal expression engine aerohive bluesocket wireless controller barracuda anti spam appliance barracuda web filter barracudaware sonicwall nsa including vpn com nbx avaya cisco pix cisco network assistant blackberry enterprise server vmware esx vmware fusion pharos uniprint ntop nagios nagiosql icinga cacti mrbs webcalendar vbulletin movable type wordpress mediawiki gallery gallery simple joomla moodle mailman ems campus ems master calendar virtual ems c cure remedy teamdynamix extensive hardware knowledge experience especially apple micron lenovo dell hp laserjets canon mfds xerox mfds salary history university new hampshire school law formerly franklin pierce law center white streetconcord nh associate director computer services starting salary ending salary university new hampshire school law formerly franklin pierce law center white street concord nh information technology administrator present starting salary ending salary
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information technology manager summary experienced information technology manager committed maintaining innovative technical skills date industry knowledge excellent problem solving skills diagnostic ability communication skills assets allow excel adapt virtually situation experience company name city state information technology manager current responsible maintaining budget implementing new technologies firm integral part technology team responsible implementing migrating accounting billing system upgrade managed firewall network monitoring server monitoring site recommended architectural improvements design solutions integration solutions trained members team regarding network security troubleshooting data circuits ensured network system data availability integrity preventative maintenance upgrades managed migration exchange exchange manged migration windows xp office windows office managed deployed office office upgrade managed migration physical servers vmware esxi virtual server environment responsible managing related vendor telecommunication contracts manage vendor relationships provided documentation start shut first level troubleshooting processes help desk staff implemented company policies technical procedures standards preserving integrity security data reports access company name city state technical project lead responsible maintaining client relationships technical integrity infrastructure responsible managing engineers assigned client projects including time management time approval resource scheduling successfully migrated novell cluster groupwise novell cluster responsible ensuring timely completion projects responsible managing department specific client sites including helpdesk management company name city state systems engineer install support maintain novell windows nt windows windows servers maintain patch servers current environment manage implementation new infrastructure server side co ordinate various teams ensure deadlines met assisted stabilizing novell groupwise installation implemented maintained sql cluster microsoft server environment company name city state network analyst managed supported novell x x servers windows nt windows servers citrix metaframe xpa groupwise x second level support pc network related issues company name city state night desk supervisor supervise two additional employees responsible issue escalations follow manage projects ensure time completion manage client relationships company name city state senior network engineer responsible lan wan infrastructure evaluate purchase implement maintain novell windows nt servers manage cisco switches routers wan connections company name city state network analyst support novell servers nds directory structure responsible upgrading maintaining servers well workstation clients company name city state network support specialist responsible software hardware network phone system voicemail installation support planned move company include network electrical wiring well phone system move upgrade company name city state service manager install maintain customer systems network installations rollouts new computer systesm supervised additionaltechnicians education associate science business administration mchenry county college city state business administration interests algonquin argonauts football board directors secretary algonquin argonauts football assistant coach offensive coordinator additional information affiliations algonquin argonauts football board directors secretary algonquin argonauts football assistant coach offensive coordinator skills accounting backup billing system budget citrix metaframe excellent communication hardware contracts client clients documentation electrical wiring firewall groupwise novell groupwise groupwise x help desk lan managing access exchange windows office office windows windows windows nt windows nt windows xp migration nds network security network novell novell novell novell x novell servers phone system policies problem solving processes routers scheduling servers sql cisco switches telecommunication time management troubleshooting upgrades upgrading upgrade waninformation technology manager summary experienced information technology manager committed maintaining innovative technical skills date industry knowledge excellent problem solving skills diagnostic ability communication skills assets allow excel adapt virtually situation experience company name city state information technology manager current responsible maintaining budget implementing new technologies firm integral part technology team responsible implementing migrating accounting billing system upgrade managed firewall network monitoring server monitoring site recommended architectural improvements design solutions integration solutions trained members team regarding network security troubleshooting data circuits ensured network system data availability integrity preventative maintenance upgrades managed migration exchange exchange manged migration windows xp office windows office managed deployed office office upgrade managed migration physical servers vmware esxi virtual server environment responsible managing related vendor telecommunication contracts manage vendor relationships provided documentation start shut first level troubleshooting processes help desk staff implemented company policies technical procedures standards preserving integrity security data reports access company name city state technical project lead responsible maintaining client relationships technical integrity infrastructure responsible managing engineers assigned client projects including time management time approval resource scheduling successfully migrated novell cluster groupwise novell cluster responsible ensuring timely completion projects responsible managing department specific client sites including helpdesk management company name city state systems engineer install support maintain novell windows nt windows windows servers maintain patch servers current environment manage implementation new infrastructure server side co ordinate various teams ensure deadlines met assisted stabilizing novell groupwise installation implemented maintained sql cluster microsoft server environment company name city state network analyst managed supported novell x x servers windows nt windows servers citrix metaframe xpa groupwise x second level support pc network related issues company name city state night desk supervisor supervise two additional employees responsible issue escalations follow manage projects ensure time completion manage client relationships company name city state senior network engineer responsible lan wan infrastructure evaluate purchase implement maintain novell windows nt servers manage cisco switches routers wan connections company name city state network analyst support novell servers nds directory structure responsible upgrading maintaining servers well workstation clients company name city state network support specialist responsible software hardware network phone system voicemail installation support planned move company include network electrical wiring well phone system move upgrade company name city state service manager install maintain customer systems network installations rollouts new computer systesm supervised additionaltechnicians education associate science business administration mchenry county college city state business administration interests algonquin argonauts football board directors secretary algonquin argonauts football assistant coach offensive coordinator additional information affiliations algonquin argonauts football board directors secretary algonquin argonauts football assistant coach offensive coordinator skills accounting backup billing system budget citrix metaframe excellent communication hardware contracts client clients documentation electrical wiring firewall groupwise novell groupwise groupwise x help desk lan managing access exchange windows office office windows windows windows nt windows nt windows xp migration nds network security network novell novell novell novell x novell servers phone system policies problem solving processes routers scheduling servers sql cisco switches telecommunication time management troubleshooting upgrades upgrading upgrade wan
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information technology specialist professional profile continue work information technology field developing skills information systems networking experience information technology specialist current company name set maintained network infrastructure wired wireless configuration setup maintained user computers including hardware software set assisted users e mail accounts maintained security networks company users could access network setup configured users android phones could access company resources maintained security companies machines computer technical specialist september january company name city set maintain software faculty staff computers windows mcintosh environment troubleshoot software hardware problems user machines check network connectivity issues client side set maintain printers scanners fax machines staff faculty students configure setup pda faculty staff help maintain lab computers windows mcintosh environment including hardware software printing issues assist network administrators setting maintaining network assisting network issues including routers switches servers included dhcp server domain controllers using active directory layer thru switches captured pushed images workstations ghost server pushed software packages user machines using kbox server maintaining classroom projectors connected smart board including attached devices installing troubleshooting software hardware issues school engineering applied science serve primary contact vendors maintain licenses maintain license server keep software operational set maintain intermapper monitored switches servers lab workstations real time see machines running set virtual machines installed software client machines set configured polycom qdx video tandberg conferencing machines set brought conference calls senior computer network support technician november september city state provide statewide data telecommunications site problem analysis resolution consultation hardware software installations technical guidance support personal computing equipment provide local wide area networking support included router switch server router configurations installations problem resolutions troubleshoot network components including routers switches servers patch panels analyzing diagnosing network correct topology protocols configurations install maintain video conferencing systems included meeting point diagnosed fixed problems computers may experiencing including network software hardware issues junior network administrator september november company name city state performed installation removal programs network teaching testing facility assigned rights permissions users servicing network troubleshoot hardware well software problems network also configured ip addresses dynamically statically new machines network using dhcp server maintaining compatibility new hardware software network included routers switches servers well workstations reorganized lans insure speed performance installed maintained wiring network education comp course windows course comptia network course comptia security course windows server class ccna class certified ethical hacker class comptia network certification comptia security certification comptia certification mcse microsoft certified professional systems engineer ccna cisco certified network associate northern virginia community college virginia commonwealth university gpa dean lists gpa dean lists gpa education biology general science george mason university fairfax city education biology general science b biology biology nvcc alexandria networking nvcc alexandria microcomputer specialization virginia commonwealth university richmond skills certification active directory ccna cisco certified network associate hardware consultation client dhcp e mail fax machines ghost ip lans access microsoft certified professional mcse windows windows network networking networks printers problem analysis resolution protocols real time router routers scanners servers switches switch systems engineer teaching telecommunications phones troubleshoot troubleshooting video video conferencing windows server wiringinformation technology specialist professional profile continue work information technology field developing skills information systems networking experience information technology specialist current company name set maintained network infrastructure wired wireless configuration setup maintained user computers including hardware software set assisted users e mail accounts maintained security networks company users could access network setup configured users android phones could access company resources maintained security companies machines computer technical specialist september january company name city set maintain software faculty staff computers windows mcintosh environment troubleshoot software hardware problems user machines check network connectivity issues client side set maintain printers scanners fax machines staff faculty students configure setup pda faculty staff help maintain lab computers windows mcintosh environment including hardware software printing issues assist network administrators setting maintaining network assisting network issues including routers switches servers included dhcp server domain controllers using active directory layer thru switches captured pushed images workstations ghost server pushed software packages user machines using kbox server maintaining classroom projectors connected smart board including attached devices installing troubleshooting software hardware issues school engineering applied science serve primary contact vendors maintain licenses maintain license server keep software operational set maintain intermapper monitored switches servers lab workstations real time see machines running set virtual machines installed software client machines set configured polycom qdx video tandberg conferencing machines set brought conference calls senior computer network support technician november september city state provide statewide data telecommunications site problem analysis resolution consultation hardware software installations technical guidance support personal computing equipment provide local wide area networking support included router switch server router configurations installations problem resolutions troubleshoot network components including routers switches servers patch panels analyzing diagnosing network correct topology protocols configurations install maintain video conferencing systems included meeting point diagnosed fixed problems computers may experiencing including network software hardware issues junior network administrator september november company name city state performed installation removal programs network teaching testing facility assigned rights permissions users servicing network troubleshoot hardware well software problems network also configured ip addresses dynamically statically new machines network using dhcp server maintaining compatibility new hardware software network included routers switches servers well workstations reorganized lans insure speed performance installed maintained wiring network education comp course windows course comptia network course comptia security course windows server class ccna class certified ethical hacker class comptia network certification comptia security certification comptia certification mcse microsoft certified professional systems engineer ccna cisco certified network associate northern virginia community college virginia commonwealth university gpa dean lists gpa dean lists gpa education biology general science george mason university fairfax city education biology general science b biology biology nvcc alexandria networking nvcc alexandria microcomputer specialization virginia commonwealth university richmond skills certification active directory ccna cisco certified network associate hardware consultation client dhcp e mail fax machines ghost ip lans access microsoft certified professional mcse windows windows network networking networks printers problem analysis resolution protocols real time router routers scanners servers switches switch systems engineer teaching telecommunications phones troubleshoot troubleshooting video video conferencing windows server wiring
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information technology coordinator professional profile b graduate record success implementing solutions demonstrated commitment quality customer service detail oriented strong team player self motivated demonstrated exceptional analytical skills proven ability work effectively cross functionally levels management responsibilities increasing scope years experience client server developer using transact sql pl sql classic asp asp net html dhtml xml javascript using css layout design principles years managing project timeliness accuracy approving high level detail designs well managing successful test plans directed stages software development including requirements design coding testing implementation several company wide intranet initiatives ovations associate rewards recognition program used employees kronos tm workforce central time attendance program non exempts employees several projects included management offsite vendor resources experience using following database management tools ms sql server sql oracle proficient ms windows ms office minitab business objects adobe cs web edition visual studio frontpage paintshop pro experience information technology coordinator nov current company name provide technical support office building managing web presence networking computers office equipment well researching grant opportunities implementation technology component leadership soar program responsible building capacity foundation area information technology helping move closer paperless environment scope role streamline operations implement effective online marketing media strategy automate work processes employees centralize activities givingback foundation inc using internet media web jun current company name webmaster responsible wing wing implementation online solutions small businesses using full system development life cycle projects delivered time budget correctly assessing needs upfront gathering detailed design specifications prevent scope creep directly involved design develop testing phases implementing database systems using classic asp asp net ms sql server windows hosting environment php mysql linux hosting environment well providing support operations evaluating overall system performance project launch key asp net ms sql solutions implemented period vendor developed ad tracking e mail newsletter marketing software clients relied research cost benefit analysis provided determine best solution met needs budget intranet application support analyst jan jul company name key responsibilities manage timeliness accuracy system parameter setups data migration files private label bank card projects worked functional areas marketing risk fraud operations collections ensure parameters implemented met project requirements serving lead responsible overcoming organizational technical barriers arose period able successfully multi task manage several projects concurrently making role key successful implementation new portfolios combined growth new receivables implemented successful business wide initiatives ovations associates rewards recognition system primary responsibility enhance system graphical user interface make intuitive users completed project resulted increase system productivity remaining stable peak usage periods accomplished managing wing wing project implementation selected vendor internal teams involved kronos tm workforce central key responsibility stabilize application windows k oracle infrastructure leveraging test server validating patches major version updates vendor moved live production environment load balancing application database server implemented better support peak usage times allowed system always available users accurately record time ensured human resource department compliance handling employee payroll managed offshore resources several key intranet initiatives assisting review approval high level detail design business requirements enhancements maintenance miscellaneous web applications scope consumer finance build team testing phase complete assured hand build production run team seamless transition interrupt existing production processes initiated role technical support contact providing maintenance enhancements three integrated business tracking systems built classic asp ms sql used manage work flow portfolio services department associates phases application built members information management leadership program imlp specific requirements implement six month rotation rotations left support gap filled address system issues rose resulted smoother transition imlp members allowing time focus fulfilling requirements program instead immediately coming new rotation addressing issues left previous colleague implemented database migration plan ms sql server included maintenance schedules archiving structure two versions ms sql server completely different two phased approach phase one required migration phase two migrate support going dropped ms sql server entire project completed days migration allow implement regularly scheduled maintenance plan reduced end user downtime hours month zero subject matter expert mid range application group stamford responsible conducting transfer knowledge data management personnel back mid range team ongoing support due elimination curtain business functions process successfully completed days prevent possible impact production systems education bachelor computer information systems devry university city state devry university alpharetta georgia bachelor degree computer information systems academic honors dean list hope scholarship gpa working attending school full time affiliations givingback foundation inc certifications six sigma green belt certified skillsmarketing operations database asp ms sql server sql sql server technical support testing asp net budget clients database systems life cycle linux ms asp ms sql server mysql online solutions php project launch solutions sql server system development closer media strategy networking online marketing bank card collections credit data migration receivables intranet maintenance application support archiving data management subject matter expert work flow business requirements engineer finance graphical user interface increase kronos load balancing offshore oracle payroll production environment user interface belt certified black belt six sigma six sigma net associate client server coding css customer service database management detail oriented dhtml flash frontpage html javascript microsoft sql server microsoft sql server minitab ms office photoshop project management receptionist retail sales motivated software development structured software team player test plans time attendance time attendance visual studio xmlinformation technology coordinator professional profile b graduate record success implementing solutions demonstrated commitment quality customer service detail oriented strong team player self motivated demonstrated exceptional analytical skills proven ability work effectively cross functionally levels management responsibilities increasing scope years experience client server developer using transact sql pl sql classic asp asp net html dhtml xml javascript using css layout design principles years managing project timeliness accuracy approving high level detail designs well managing successful test plans directed stages software development including requirements design coding testing implementation several company wide intranet initiatives ovations associate rewards recognition program used employees kronos tm workforce central time attendance program non exempts employees several projects included management offsite vendor resources experience using following database management tools ms sql server sql oracle proficient ms windows ms office minitab business objects adobe cs web edition visual studio frontpage paintshop pro experience information technology coordinator nov current company name provide technical support office building managing web presence networking computers office equipment well researching grant opportunities implementation technology component leadership soar program responsible building capacity foundation area information technology helping move closer paperless environment scope role streamline operations implement effective online marketing media strategy automate work processes employees centralize activities givingback foundation inc using internet media web jun current company name webmaster responsible wing wing implementation online solutions small businesses using full system development life cycle projects delivered time budget correctly assessing needs upfront gathering detailed design specifications prevent scope creep directly involved design develop testing phases implementing database systems using classic asp asp net ms sql server windows hosting environment php mysql linux hosting environment well providing support operations evaluating overall system performance project launch key asp net ms sql solutions implemented period vendor developed ad tracking e mail newsletter marketing software clients relied research cost benefit analysis provided determine best solution met needs budget intranet application support analyst jan jul company name key responsibilities manage timeliness accuracy system parameter setups data migration files private label bank card projects worked functional areas marketing risk fraud operations collections ensure parameters implemented met project requirements serving lead responsible overcoming organizational technical barriers arose period able successfully multi task manage several projects concurrently making role key successful implementation new portfolios combined growth new receivables implemented successful business wide initiatives ovations associates rewards recognition system primary responsibility enhance system graphical user interface make intuitive users completed project resulted increase system productivity remaining stable peak usage periods accomplished managing wing wing project implementation selected vendor internal teams involved kronos tm workforce central key responsibility stabilize application windows k oracle infrastructure leveraging test server validating patches major version updates vendor moved live production environment load balancing application database server implemented better support peak usage times allowed system always available users accurately record time ensured human resource department compliance handling employee payroll managed offshore resources several key intranet initiatives assisting review approval high level detail design business requirements enhancements maintenance miscellaneous web applications scope consumer finance build team testing phase complete assured hand build production run team seamless transition interrupt existing production processes initiated role technical support contact providing maintenance enhancements three integrated business tracking systems built classic asp ms sql used manage work flow portfolio services department associates phases application built members information management leadership program imlp specific requirements implement six month rotation rotations left support gap filled address system issues rose resulted smoother transition imlp members allowing time focus fulfilling requirements program instead immediately coming new rotation addressing issues left previous colleague implemented database migration plan ms sql server included maintenance schedules archiving structure two versions ms sql server completely different two phased approach phase one required migration phase two migrate support going dropped ms sql server entire project completed days migration allow implement regularly scheduled maintenance plan reduced end user downtime hours month zero subject matter expert mid range application group stamford responsible conducting transfer knowledge data management personnel back mid range team ongoing support due elimination curtain business functions process successfully completed days prevent possible impact production systems education bachelor computer information systems devry university city state devry university alpharetta georgia bachelor degree computer information systems academic honors dean list hope scholarship gpa working attending school full time affiliations givingback foundation inc certifications six sigma green belt certified skillsmarketing operations database asp ms sql server sql sql server technical support testing asp net budget clients database systems life cycle linux ms asp ms sql server mysql online solutions php project launch solutions sql server system development closer media strategy networking online marketing bank card collections credit data migration receivables intranet maintenance application support archiving data management subject matter expert work flow business requirements engineer finance graphical user interface increase kronos load balancing offshore oracle payroll production environment user interface belt certified black belt six sigma six sigma net associate client server coding css customer service database management detail oriented dhtml flash frontpage html javascript microsoft sql server microsoft sql server minitab ms office photoshop project management receptionist retail sales motivated software development structured software team player test plans time attendance time attendance visual studio xml
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information technology consultant career overview accomplished information technology professional years diverse technology process analysis project management information management experience proven ability successfully implement technology solutions stay time budget constraints improve efficiency proper risk management task coordination resource utilization core competencies project management systems network reporting proposal development web design development sop policy writing systems process consulting document management technically advanced information technology specialist successful software administration data communications experienced computer systems analyst diverse industry experience banking healthcare insurance government professional expertise includes systems applications disaster recovery planning information protection analysis qualifications microsoft windows apple mac os x os x server ios unix linux ubuntu red hat centos freebsd smoothwall express server web software ms exchange ms sharepoint ms iis ms hyper v apache wordpress cloudflare documentum coredossier oracle davmail html css php javascript java xml c microsoft visual basic applications adobe cs acrobat photoshop illustrator indesign dreamweaver premiere flash effects fireworks ms office ms project office mysql ms sql ms access oracle sage act web content management information security content management systems hardware dell hp ibm cisco sonicwall netgear fortigateprogramming design skills optimizing performance tuning document management web content management accomplishments print graphic support collaborated marketing business development groups collateral needs creating page layout designs flyers data sheets cd covers printed materials requirements analysis completed business requirements analysis including evaluation systems specifications client site two weeks ahead deadline training successfully trained employees use new operating system project management managed complex bi dw deployment programs facilitating acquisition business requirements prepared design specifications developed reporting analytics tested managed user adoption work experience information technology consultant january current company name city state senior level consultant manager systems projects years experience practiced successful design administration development business critical information systems small medium business clients onsite remote access technologies web designer developer hosting administrator client domains sites email consistently recommend implement customize internal cloud based technology systems fit client business processes facilitate develop email file database mobile web based systems meet client business needs achieved increase client customer exposure launching marketing corporate branding campaigns including logo website design development seo google adwords social media created maintained procedures hardware software maintenance migration upgrades end life implementation management high level business technology projects senior level technical contact client computer network server cloud based systems operations technical specialist consulting firm business critical systems worked closely clients analyze system requirements clients information technology needs resources order plan projects fulfill clients expectations developed system specifications evaluating customer nature work business volume solved clients issues determined changes recommended quality software projected modifications software hardware networking monitored execution strategies kept date new technology researched latest information technology market trends assisted clients solutions prepared written reports solutions offered recommended purchasing new systems presented new features software reported project progress management prepared presented technical proposals clients designed documented executed maintenance procedures including system upgrades patch management system backups systems document administrator january january company name city state key senior level member information systems team variety duties including project management document management publishing web design print design user training systems administration promoted two months hire first two years lastly promoted newly developed position achieved first global electronic submissions regulatory agencies implementing validating electronic document management publishing system primary systems administrator developer project technical leader resulted nda submission fda ahead target deadline saving millions revenue implemented maintained application servers supporting secure internet communications business critical systems created standard operating procedures policies development plans disaster recovery technical documentation compliance fda requirements project technical lead company erp system several ongoing department projects managed temporary part time employees consultants webmaster graphic designer internet intranet sites print advertising multimedia presentation projects maintained mac desktop computers software supporting dna sequencer robotic systems education training bachelor science information technology july university phoenix information technology number gpa skills act adobe acrobat effects photoshop premiere apache branding business processes c cisco hardware consultant consulting css client clients database dell disaster recovery document management documentum dreamweaver email erp features fireworks flash freebsd graphic designer hp html ibm illustrator indesign information systems information technology ms iis internet communications java javascript languages linux logo mac apple mac marketing market access ms access ms exchange ms office office ms project microsoft windows migration multimedia mysql network networking operating systems os os oracle developer php policies print advertising print design progress project management purchasing quality express red robotic systems sage servers ms sql systems administration training technical documentation unix upgrades microsoft visual basic website design development web designer web design webmaster workflow written xmlinformation technology consultant career overview accomplished information technology professional years diverse technology process analysis project management information management experience proven ability successfully implement technology solutions stay time budget constraints improve efficiency proper risk management task coordination resource utilization core competencies project management systems network reporting proposal development web design development sop policy writing systems process consulting document management technically advanced information technology specialist successful software administration data communications experienced computer systems analyst diverse industry experience banking healthcare insurance government professional expertise includes systems applications disaster recovery planning information protection analysis qualifications microsoft windows apple mac os x os x server ios unix linux ubuntu red hat centos freebsd smoothwall express server web software ms exchange ms sharepoint ms iis ms hyper v apache wordpress cloudflare documentum coredossier oracle davmail html css php javascript java xml c microsoft visual basic applications adobe cs acrobat photoshop illustrator indesign dreamweaver premiere flash effects fireworks ms office ms project office mysql ms sql ms access oracle sage act web content management information security content management systems hardware dell hp ibm cisco sonicwall netgear fortigateprogramming design skills optimizing performance tuning document management web content management accomplishments print graphic support collaborated marketing business development groups collateral needs creating page layout designs flyers data sheets cd covers printed materials requirements analysis completed business requirements analysis including evaluation systems specifications client site two weeks ahead deadline training successfully trained employees use new operating system project management managed complex bi dw deployment programs facilitating acquisition business requirements prepared design specifications developed reporting analytics tested managed user adoption work experience information technology consultant january current company name city state senior level consultant manager systems projects years experience practiced successful design administration development business critical information systems small medium business clients onsite remote access technologies web designer developer hosting administrator client domains sites email consistently recommend implement customize internal cloud based technology systems fit client business processes facilitate develop email file database mobile web based systems meet client business needs achieved increase client customer exposure launching marketing corporate branding campaigns including logo website design development seo google adwords social media created maintained procedures hardware software maintenance migration upgrades end life implementation management high level business technology projects senior level technical contact client computer network server cloud based systems operations technical specialist consulting firm business critical systems worked closely clients analyze system requirements clients information technology needs resources order plan projects fulfill clients expectations developed system specifications evaluating customer nature work business volume solved clients issues determined changes recommended quality software projected modifications software hardware networking monitored execution strategies kept date new technology researched latest information technology market trends assisted clients solutions prepared written reports solutions offered recommended purchasing new systems presented new features software reported project progress management prepared presented technical proposals clients designed documented executed maintenance procedures including system upgrades patch management system backups systems document administrator january january company name city state key senior level member information systems team variety duties including project management document management publishing web design print design user training systems administration promoted two months hire first two years lastly promoted newly developed position achieved first global electronic submissions regulatory agencies implementing validating electronic document management publishing system primary systems administrator developer project technical leader resulted nda submission fda ahead target deadline saving millions revenue implemented maintained application servers supporting secure internet communications business critical systems created standard operating procedures policies development plans disaster recovery technical documentation compliance fda requirements project technical lead company erp system several ongoing department projects managed temporary part time employees consultants webmaster graphic designer internet intranet sites print advertising multimedia presentation projects maintained mac desktop computers software supporting dna sequencer robotic systems education training bachelor science information technology july university phoenix information technology number gpa skills act adobe acrobat effects photoshop premiere apache branding business processes c cisco hardware consultant consulting css client clients database dell disaster recovery document management documentum dreamweaver email erp features fireworks flash freebsd graphic designer hp html ibm illustrator indesign information systems information technology ms iis internet communications java javascript languages linux logo mac apple mac marketing market access ms access ms exchange ms office office ms project microsoft windows migration multimedia mysql network networking operating systems os os oracle developer php policies print advertising print design progress project management purchasing quality express red robotic systems sage servers ms sql systems administration training technical documentation unix upgrades microsoft visual basic website design development web designer web design webmaster workflow written xml
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information technology technician summary versatile systems administrator possessing superior troubleshooting skills networking issues end user problems network security experienced server management systems analysis offering depth understanding infrastructure areas detail oriented independent focused taking systematic approach solving complex problems demonstrated exceptional technical knowledge skills working various teams achieve shared goals objectives highlights active directory group policy objects powershell vbscript microsoft exchange vmware experience new technology product research office azure storage management enterprise backup management disaster recovery experience information technology technician aug current company name city state migrating managing user accounts microsoft office exchange online creating managing virtual machines systems domain controllers active directory federation services adfs microsoft windows azure iaas creating managing storage microsoft windows azure iaas installing configuring storsimple iscsi cloud array staas baas installing configuring testing twinstrata iscsi cloud array staas baas collaborating project plan office migration developing detailed specifications office migration including business case documentation cost benefit analyses technical diagrams work flow documentation received training mvc visual studio using net framework develop application using html css installing configuring supporting linux machines open wi fi network project compiling generating statistical information concerning wireless network traffic using cacti configuring wireless lan router networking security access installing configuring wireless certificates developing detailed specifications acquisition enterprise backup system including systems design business case documentation cost benefit analysis technical diagrams work flow documentation reviewing evaluating analyzing departmental policies guidelines procedures standards management staff developing test scripts acceptance unit system testing hyperion phase miamibiz phase developing quality assurance testing plan hyperion phase miamibiz phase debugging logging errors hyperion miamibiz using team foundation server tfs participated various phases project life cycle determining requirements design conceptualization testing implementation deployment release hyperion miamibiz projects collaborating project plans hyperion miamibiz preparing presentations documentation demonstrate hyperion miamibiz functionality design monitoring network traffic compiling generating statistical information using solar winds collaborating disaster recovery plan procedures researching evaluating recommending new hardware new software communicating defining systems design requirements new existing systems applications researching evaluating recommending testing implementing third party software utilities planning designing network infrastructure changes adding removing servers appliances network logical flow reviewing evaluating analyzing existing system application viability management staff administering maintaining shares file servers reviewing server logs troubleshoot issues scheduling applying hot fixes security patches server infrastructure includes operating system application software reviewing systems reporting sccm system center configuration manager resolving service requests escalated help desk technicians troubleshooting analyzing system problems root cause analysis giving participating training education programs explain upgrades end users migrating users documents local computer storage shares file servers configuring supporting maintaining file shares using distributed file system dfs managing implementing testing enterprise backup infrastructure systems symantec veritas netbackup symantec backup exec system recovery livestate vranger backup servers managing configuring supporting datadomain storage configuring supporting microsoft windows server installing configuring supporting microsoft windows windows microsoft office installing configuring supporting mcafee anti virus software servers migrating exchange infrastructure exchange exchange exchange exchange supporting servers virtualization infrastructure using vmware vsphere installing configuring testing veeam virtual machine backup software virtual desktop infrastructure vdi reviewing systems reporting system center configuration manager sccm administering maintaining symantec enterprise vault servers managing active directory domain controllers dcs creating maintaining group policy objects gpos microsoft active directory configuring supporting microsoft exchange active sync devices apple ios android mobile operating systems configuring supporting blackberry devices blackberry enterprise server receive exchange email developing testing designing implementing application scripts using languages command batch files visual basic script powershell creating policies procedural documentation information services liaison aug company name city state troubleshooting hardware software problems telephone remote pc administration software installing configuring supporting mcafee anti virus software desktops installing configuring supporting bbars computer backup software developing maintaining websites servers running microsoft sharepoint server internet information services iis supporting systems management server sms troubleshooting lan wan internet intranet network security access troubleshooting network connectivity issues related tcp ip domain name service dns dynamic host configuration protocol dhcp protocols internet security acceleration isa proxy server vpn troubleshooting web application page issues client browsers related software administering maintaining end user accounts permissions access rights microsoft active directory administering maintaining ntfs security permissions file servers installing configuring maintaining hardware servers workstations laptops printers scanners windows enterprise environment installing configuring supporting printers print servers installing configuring supporting microsoft windows server microsoft windows xp windows vista microsoft office xp education bachelor science information technology florida international univeristy city state united states coursework programming web administration network administration database administration systems administration programming languages c java jsp html css vb net bash sql certifications comptia network skills active directory azure anti virus backup exec backup bash batch cacti cisco asa databases dhcp dns documentation datadomain emc enterprise vault epo file servers firewall gpo html iis isa ldap linux mcafee exchange microsoft office microsoft windows security policies powershell programming proxy server servers scripts solarwinds sql storsimple troubleshooting tmg ubuntu visual basic script vbs veritas netbackup vpn vranger veeam vmware vdi virtual manchine nmap zenmapinformation technology technician summary versatile systems administrator possessing superior troubleshooting skills networking issues end user problems network security experienced server management systems analysis offering depth understanding infrastructure areas detail oriented independent focused taking systematic approach solving complex problems demonstrated exceptional technical knowledge skills working various teams achieve shared goals objectives highlights active directory group policy objects powershell vbscript microsoft exchange vmware experience new technology product research office azure storage management enterprise backup management disaster recovery experience information technology technician aug current company name city state migrating managing user accounts microsoft office exchange online creating managing virtual machines systems domain controllers active directory federation services adfs microsoft windows azure iaas creating managing storage microsoft windows azure iaas installing configuring storsimple iscsi cloud array staas baas installing configuring testing twinstrata iscsi cloud array staas baas collaborating project plan office migration developing detailed specifications office migration including business case documentation cost benefit analyses technical diagrams work flow documentation received training mvc visual studio using net framework develop application using html css installing configuring supporting linux machines open wi fi network project compiling generating statistical information concerning wireless network traffic using cacti configuring wireless lan router networking security access installing configuring wireless certificates developing detailed specifications acquisition enterprise backup system including systems design business case documentation cost benefit analysis technical diagrams work flow documentation reviewing evaluating analyzing departmental policies guidelines procedures standards management staff developing test scripts acceptance unit system testing hyperion phase miamibiz phase developing quality assurance testing plan hyperion phase miamibiz phase debugging logging errors hyperion miamibiz using team foundation server tfs participated various phases project life cycle determining requirements design conceptualization testing implementation deployment release hyperion miamibiz projects collaborating project plans hyperion miamibiz preparing presentations documentation demonstrate hyperion miamibiz functionality design monitoring network traffic compiling generating statistical information using solar winds collaborating disaster recovery plan procedures researching evaluating recommending new hardware new software communicating defining systems design requirements new existing systems applications researching evaluating recommending testing implementing third party software utilities planning designing network infrastructure changes adding removing servers appliances network logical flow reviewing evaluating analyzing existing system application viability management staff administering maintaining shares file servers reviewing server logs troubleshoot issues scheduling applying hot fixes security patches server infrastructure includes operating system application software reviewing systems reporting sccm system center configuration manager resolving service requests escalated help desk technicians troubleshooting analyzing system problems root cause analysis giving participating training education programs explain upgrades end users migrating users documents local computer storage shares file servers configuring supporting maintaining file shares using distributed file system dfs managing implementing testing enterprise backup infrastructure systems symantec veritas netbackup symantec backup exec system recovery livestate vranger backup servers managing configuring supporting datadomain storage configuring supporting microsoft windows server installing configuring supporting microsoft windows windows microsoft office installing configuring supporting mcafee anti virus software servers migrating exchange infrastructure exchange exchange exchange exchange supporting servers virtualization infrastructure using vmware vsphere installing configuring testing veeam virtual machine backup software virtual desktop infrastructure vdi reviewing systems reporting system center configuration manager sccm administering maintaining symantec enterprise vault servers managing active directory domain controllers dcs creating maintaining group policy objects gpos microsoft active directory configuring supporting microsoft exchange active sync devices apple ios android mobile operating systems configuring supporting blackberry devices blackberry enterprise server receive exchange email developing testing designing implementing application scripts using languages command batch files visual basic script powershell creating policies procedural documentation information services liaison aug company name city state troubleshooting hardware software problems telephone remote pc administration software installing configuring supporting mcafee anti virus software desktops installing configuring supporting bbars computer backup software developing maintaining websites servers running microsoft sharepoint server internet information services iis supporting systems management server sms troubleshooting lan wan internet intranet network security access troubleshooting network connectivity issues related tcp ip domain name service dns dynamic host configuration protocol dhcp protocols internet security acceleration isa proxy server vpn troubleshooting web application page issues client browsers related software administering maintaining end user accounts permissions access rights microsoft active directory administering maintaining ntfs security permissions file servers installing configuring maintaining hardware servers workstations laptops printers scanners windows enterprise environment installing configuring supporting printers print servers installing configuring supporting microsoft windows server microsoft windows xp windows vista microsoft office xp education bachelor science information technology florida international univeristy city state united states coursework programming web administration network administration database administration systems administration programming languages c java jsp html css vb net bash sql certifications comptia network skills active directory azure anti virus backup exec backup bash batch cacti cisco asa databases dhcp dns documentation datadomain emc enterprise vault epo file servers firewall gpo html iis isa ldap linux mcafee exchange microsoft office microsoft windows security policies powershell programming proxy server servers scripts solarwinds sql storsimple troubleshooting tmg ubuntu visual basic script vbs veritas netbackup vpn vranger veeam vmware vdi virtual manchine nmap zenmap
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lead information technology support specialist work history company name company name skills applications ms office suite groupwise heat call logging crystal reports voicemail netmotion novell imanager active directory client server heatweb fs platforms windows xp unix dos experience current lead information technology support specialist company name city state perform lead worker functions including assigning coordinating reviewing daily work staff training employees act resource staff perform help desk systems administration develop document procedures coordinate technical support team management users define user needs new improved systems coordinate software deployments pc replacements manage hardware software inventories duties listed information technology support specialist company name city state identify troubleshoot install program configure upgrade analyze maintain various computer network peripherals including mobile data computing devices determine appropriate course action conduct repairs modifications procurement replacement internal peripherals needed install configure support enterprise class sql compliant database software document procedures support personnel use reference material assist support systems exceptional ability work demanding group users providing timely support person phone remote desktop sessions known approachability diplomacy patience dealing frustrated users excellent problem solving skills relating access excel word questions create macros research complex inquiries find solutions users issues monitor maintain back systems server health including heatweb fs collaborate team members vendors develop strategies hardware software solutions key achievements designed developed training material conducted training classes assist internal end users proper use procedures city software applications computer systems reduced half equipment inventory process time researching recommending new hand held scanners customizing inventory worksheet heat autofill form increased efficiency communication department redesigning automating tasks several heat call logging screens created document new employees help navigate city technology everything access email use desk phones explaining policies procedures printing scanning end day procedures end user support specialist company name city state ensure customer satisfaction responding calls help desk logs customer questions problems tracks resolution field calls user community year analyze call problem symptoms determine problem resolution coordinate planning development teaching software including time frame deliverables designed created class evaluation database purposes certificate recognition generate analyze statistical data heat call ticket database maintain update call tracking software create update knowledgebase provide software training employees district web pages training classes correspondence one one assistance conducted software classes last year half approval rating provide software installation repair support approximately employees including administration compound district laptop users set new district laptops district standards instructional support specialist company name city state provided administrative secretarial support full part time instructors business computer information systems department worked cooperatively department chair faculty business education department located main campus chico center orland paradise glenn county recommended modifications improvements methods procedures techniques equipment required business education degree programs computer labs resulting time cost savings department designed maintained database years graduating students following degree programs certificates provided effective instruction tutoring widely diverse group students following career programs microsoft office word excel access powerpoint publisher computer applications office assistant medical front office assistant legal office assistant desktop publishing medical transcription certification collaborated technical support team recommend new hardware software improve performance computers maintained updated butte college business education website provided desktop publishing design work including creation flyers brochures news releases newspaper ads outlining special events course offerings assist enterprise networks department installing lab computer systems labs systems new systems validating lab system images semester troubleshooting user hardware software issues hardware repair memory upgrades software installs os software patch installation os upgrades instructional support asst company name city state instructed tutored corporate information technology students basics database design including erd diagrams data dictionaries using functions microsoft access sap r enterprise wide functionality materials requirement planning mrp functionality create personnel file new employee html web design create two inter related web pages html upload database web server connect web pages database pull information database display pages implemented documented lab policies procedures lead documentation team designing developing delivering computerized training solution center economic development worked jointly seven team leaders managed six person team wrote documentation guidelines produced user guide online help users new software computer systems manager company name city state database manager desktop publisher managed maintained customized church database entries including membership attendance contribution modules produced tailored reports administrator using data analysis manipulation techniques analyzed produced visualized reports abstract data trained others manipulate database creating custom reports departments served network administrator diagnosed implemented solutions routine hardware issues edited weekly publications including lantern newsletter prepared special publication projects education training may b business administration management information systems california state university city business administration management information systems cum laude december microsoft word xp certification microsoft office specialist program may crystal certification crystal reports design april new horizons course oll developing ms asp net web applications using visual studio october novell certificate implementing novell open enterprise server linux graduate certificate corporate education pearson vue certified test administrator may siemon certification design principles installation practices december frontrange heat administration frontrange heat administration ii february dell certification online self dispatch desktops june activities honors driven information technology professional broad technical skill set known ability multi task juggle multiple projects simultaneously meeting deadlines excels customer support training documentation noted customer service teamwork expertise thrives environments continually embraces new technologies skills asp net client server crystal reports data analysis database design database software desktop publishing desktop publisher equipment inventory special events front office help desk html web design design instruction linux logging macros publisher network administrator newsletter procurement repairs sap r software installation sql systems administration technical support training material tutoring unix visual studio web applications web serverlead information technology support specialist work history company name company name skills applications ms office suite groupwise heat call logging crystal reports voicemail netmotion novell imanager active directory client server heatweb fs platforms windows xp unix dos experience current lead information technology support specialist company name city state perform lead worker functions including assigning coordinating reviewing daily work staff training employees act resource staff perform help desk systems administration develop document procedures coordinate technical support team management users define user needs new improved systems coordinate software deployments pc replacements manage hardware software inventories duties listed information technology support specialist company name city state identify troubleshoot install program configure upgrade analyze maintain various computer network peripherals including mobile data computing devices determine appropriate course action conduct repairs modifications procurement replacement internal peripherals needed install configure support enterprise class sql compliant database software document procedures support personnel use reference material assist support systems exceptional ability work demanding group users providing timely support person phone remote desktop sessions known approachability diplomacy patience dealing frustrated users excellent problem solving skills relating access excel word questions create macros research complex inquiries find solutions users issues monitor maintain back systems server health including heatweb fs collaborate team members vendors develop strategies hardware software solutions key achievements designed developed training material conducted training classes assist internal end users proper use procedures city software applications computer systems reduced half equipment inventory process time researching recommending new hand held scanners customizing inventory worksheet heat autofill form increased efficiency communication department redesigning automating tasks several heat call logging screens created document new employees help navigate city technology everything access email use desk phones explaining policies procedures printing scanning end day procedures end user support specialist company name city state ensure customer satisfaction responding calls help desk logs customer questions problems tracks resolution field calls user community year analyze call problem symptoms determine problem resolution coordinate planning development teaching software including time frame deliverables designed created class evaluation database purposes certificate recognition generate analyze statistical data heat call ticket database maintain update call tracking software create update knowledgebase provide software training employees district web pages training classes correspondence one one assistance conducted software classes last year half approval rating provide software installation repair support approximately employees including administration compound district laptop users set new district laptops district standards instructional support specialist company name city state provided administrative secretarial support full part time instructors business computer information systems department worked cooperatively department chair faculty business education department located main campus chico center orland paradise glenn county recommended modifications improvements methods procedures techniques equipment required business education degree programs computer labs resulting time cost savings department designed maintained database years graduating students following degree programs certificates provided effective instruction tutoring widely diverse group students following career programs microsoft office word excel access powerpoint publisher computer applications office assistant medical front office assistant legal office assistant desktop publishing medical transcription certification collaborated technical support team recommend new hardware software improve performance computers maintained updated butte college business education website provided desktop publishing design work including creation flyers brochures news releases newspaper ads outlining special events course offerings assist enterprise networks department installing lab computer systems labs systems new systems validating lab system images semester troubleshooting user hardware software issues hardware repair memory upgrades software installs os software patch installation os upgrades instructional support asst company name city state instructed tutored corporate information technology students basics database design including erd diagrams data dictionaries using functions microsoft access sap r enterprise wide functionality materials requirement planning mrp functionality create personnel file new employee html web design create two inter related web pages html upload database web server connect web pages database pull information database display pages implemented documented lab policies procedures lead documentation team designing developing delivering computerized training solution center economic development worked jointly seven team leaders managed six person team wrote documentation guidelines produced user guide online help users new software computer systems manager company name city state database manager desktop publisher managed maintained customized church database entries including membership attendance contribution modules produced tailored reports administrator using data analysis manipulation techniques analyzed produced visualized reports abstract data trained others manipulate database creating custom reports departments served network administrator diagnosed implemented solutions routine hardware issues edited weekly publications including lantern newsletter prepared special publication projects education training may b business administration management information systems california state university city business administration management information systems cum laude december microsoft word xp certification microsoft office specialist program may crystal certification crystal reports design april new horizons course oll developing ms asp net web applications using visual studio october novell certificate implementing novell open enterprise server linux graduate certificate corporate education pearson vue certified test administrator may siemon certification design principles installation practices december frontrange heat administration frontrange heat administration ii february dell certification online self dispatch desktops june activities honors driven information technology professional broad technical skill set known ability multi task juggle multiple projects simultaneously meeting deadlines excels customer support training documentation noted customer service teamwork expertise thrives environments continually embraces new technologies skills asp net client server crystal reports data analysis database design database software desktop publishing desktop publisher equipment inventory special events front office help desk html web design design instruction linux logging macros publisher network administrator newsletter procurement repairs sap r software installation sql systems administration technical support training material tutoring unix visual studio web applications web server
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assistant information technology director summary high performing energetic portfolio program project management professional proven track record consistent commendations delivering large size mission critical programs projects excellent quality political lean environments innovative leader agile strategic planning analysis optimize operations push forward new business initiatives winning collaborative approach highlights management information systems project development lifecycle process improvement risk management natural leader quality assurance control unsurpassed work ethic cost reduction containment systems implementation experience january current company name city state assistant information technology director led organization towards eligibility ehealth exchange information network allow county providers exchange patient information federal agencies federal organizations secure trusted interoperable network completed detailed survey county privacy security confidentiality information exchange policies part onboarding process execution data use reciprocal agreement facilitated processing entrust subscriber agreement public certificates keys documents outcome submission application ehealth exchange committee awarded county immediately eligible participate ehealth exchange network due comprehensiveness documentation accelerated organizations participation quality efforts maturity surveys energizing staff enhancing organization status improving customer services process outcome application review processes expedited organization awarded stage maturity stage electronic medical record emr adoption less months january december company name city state supervisor executed enterprise information technology strategy worked closely partnered health services cio stakeholders clinical business detention establish project program governance understand document business needs advocate effective application deployment strategies develop high level project road maps outcome clear project prioritization enterprise addressed limited resource issues sample projects appointment reminder system document imaging system timekeeping system wristband id deployment dictation system materials management supervised led coached mentored approximately application support project management staff phases operations project lifecycle using lean agile project management methodologies outcome stronger project visibility customer relationships maturity terms organizational project management service management methodologies expedited help desk ticket resolution minimizing project risks sample project related skills shared staff project charter project timeline resource allocation issues documentation communications technique lessons learned release checklist others july december company name city state senior management information systems analyst developed comprehensive map fit gap review analysis clinical workflow electronic medical records requirements different ambulatory detention facilities santa clara county outcome enhanced staff awareness existing processes steps needed attain towards future state better clinical flow improved inmate care effective implementation electronic medical record emr led cross functional multi dimensional lean six sigma process improvement team composed clinical business staff completed gap analysis streamline expedite operating room scheduling billing processes outcome bills resubmitted processed week improved revenue dramatically december june company name city state program administrator defined managed owned three year project program roadmap project features prioritization release strategy web enablement statewide enterprise case management reporting payment system health human services providers public private sectors including successful boarding tenants expansion database minimal workflow interruption public private service providers able use case management system able provide day services clients need duplication services initiated led inclusion hipaa guidelines privacy rule security policies department workflow applications byactively collaborating washington state lawyers security staff appropriate language workflow included leveraged confidentiality agreements service level agreements slas vendor contracts online alerts notices training outcome department compliance regulations staff comfortable tool education la salle university guidance counseling ms guidance counseling assumption college psychology bs psychology agile management uc berkeley extension advanced project management program stanford university scpm project management san jose state university certified lean six sigma black belt lean six sigma quality operational excellence harrington institute certified scrummaster csm certified scrum product owner cspo scrum alliance foundation certificate service management v itil exin project management professional pmp pmi certified professional health information management systems cphims himss skills streamline billing case management contracts clients customer services database dictation documentation electronic medical records features functional health human services help desk imaging information technology itil materials management exchange enterprise network organizational policies processes process improvement project management quality reporting san scheduling scrum six sigma service level agreements strategy surveys workflowassistant information technology director summary high performing energetic portfolio program project management professional proven track record consistent commendations delivering large size mission critical programs projects excellent quality political lean environments innovative leader agile strategic planning analysis optimize operations push forward new business initiatives winning collaborative approach highlights management information systems project development lifecycle process improvement risk management natural leader quality assurance control unsurpassed work ethic cost reduction containment systems implementation experience january current company name city state assistant information technology director led organization towards eligibility ehealth exchange information network allow county providers exchange patient information federal agencies federal organizations secure trusted interoperable network completed detailed survey county privacy security confidentiality information exchange policies part onboarding process execution data use reciprocal agreement facilitated processing entrust subscriber agreement public certificates keys documents outcome submission application ehealth exchange committee awarded county immediately eligible participate ehealth exchange network due comprehensiveness documentation accelerated organizations participation quality efforts maturity surveys energizing staff enhancing organization status improving customer services process outcome application review processes expedited organization awarded stage maturity stage electronic medical record emr adoption less months january december company name city state supervisor executed enterprise information technology strategy worked closely partnered health services cio stakeholders clinical business detention establish project program governance understand document business needs advocate effective application deployment strategies develop high level project road maps outcome clear project prioritization enterprise addressed limited resource issues sample projects appointment reminder system document imaging system timekeeping system wristband id deployment dictation system materials management supervised led coached mentored approximately application support project management staff phases operations project lifecycle using lean agile project management methodologies outcome stronger project visibility customer relationships maturity terms organizational project management service management methodologies expedited help desk ticket resolution minimizing project risks sample project related skills shared staff project charter project timeline resource allocation issues documentation communications technique lessons learned release checklist others july december company name city state senior management information systems analyst developed comprehensive map fit gap review analysis clinical workflow electronic medical records requirements different ambulatory detention facilities santa clara county outcome enhanced staff awareness existing processes steps needed attain towards future state better clinical flow improved inmate care effective implementation electronic medical record emr led cross functional multi dimensional lean six sigma process improvement team composed clinical business staff completed gap analysis streamline expedite operating room scheduling billing processes outcome bills resubmitted processed week improved revenue dramatically december june company name city state program administrator defined managed owned three year project program roadmap project features prioritization release strategy web enablement statewide enterprise case management reporting payment system health human services providers public private sectors including successful boarding tenants expansion database minimal workflow interruption public private service providers able use case management system able provide day services clients need duplication services initiated led inclusion hipaa guidelines privacy rule security policies department workflow applications byactively collaborating washington state lawyers security staff appropriate language workflow included leveraged confidentiality agreements service level agreements slas vendor contracts online alerts notices training outcome department compliance regulations staff comfortable tool education la salle university guidance counseling ms guidance counseling assumption college psychology bs psychology agile management uc berkeley extension advanced project management program stanford university scpm project management san jose state university certified lean six sigma black belt lean six sigma quality operational excellence harrington institute certified scrummaster csm certified scrum product owner cspo scrum alliance foundation certificate service management v itil exin project management professional pmp pmi certified professional health information management systems cphims himss skills streamline billing case management contracts clients customer services database dictation documentation electronic medical records features functional health human services help desk imaging information technology itil materials management exchange enterprise network organizational policies processes process improvement project management quality reporting san scheduling scrum six sigma service level agreements strategy surveys workflow
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branch chief information technology specialist profile motivated information technology cyber security professional outstanding managerial customer service skills excellent written verbal communication skills seeks challenging position organization make big impact multifaceted experience training education excellent record problem solving achieving results high operations tempo environments successful team leader highly motivated mentor proven dedication subordinate improvement superior knowledge infosec netops techniques determine requirements information technology equipment systems excellent knowledge ability negotiate financial control budget systems security management working knowledge budget cost analysis processes knowledge office management budget omb department defense dod u air force regulations principles practices pertaining logistics infosec netops installations mission support functions exceptional ability recognize analyze problems conduct research summarize results make appropriate recommendations recognized expert dod planning programming budgeting execution ppbe process expertise capability planning environment enterprise technical certification accreditation standards ccri processes procedures security practices ia vulnerability tools e acas ability apply knowledge current security tools techniques execute authority connect authority operate network systems knowledge scada systems operations security safeguards protection security clearance top secret sci ci polygraph professional experience current branch chief information technology specialist company name city effectively oversee manage evaluate multiple enterprise level programs serve senior technical advisor evaluator programs using cutting edge technology headquarters air force haf command control communications computer intelligence surveillance reconnaissance c isr establishes develops maintains effective working relationships top functional area managers program managers commanders contractors vendors dod non dod agencies communications information personnel national capital region researches recommends innovative approaches resolve major problems performs complex aspects project management evaluation oversight responsibilities feasibility studies systems analysis systems development implementation systems integration problem resolution information technology specialist infosec netops company name city state developed detailed operations plans operations orders supporting cyber requirements strategic operational tactical levels cyber warfare enabled crisis action planning development strike packages cyber effects protect u air land sea space cyberspace domains collaborated defense information systems agency government partners develop implement directives global information grid gig operations developed information operations computer network operations plans including defensive computer operations planning ensure support geographic combatant commanders intent made recommendations posture gig respond emerging current threats supported defend nation china operation planning team technical infosec doctrine appropriate technologies techniques tools coordinated changing mission parameters allied coalition partners identified prioritized intelligence community cyber requirements provide intrusion response planning made substantive recommendations netops policy doctrine capability developments utilized infosec existing policy guidance pertains threats operating environment operational requirements provided expert analysis ongoing net ops events malicious activity trend analysis developed operational plans orders counter malicious activity mitigate identified potential threats gig senior technical analyst company name technical lead digital media projects guided teams solutions leveraged technical capabilities defined requirements computer based systems supported electronic publishing air force wide achieved accurate timely publication electronic publications forms ensured documentation requirements systems administration information tasking orders served technical lead electronic publishing development integration teams ensured development consistent air force guidance established policies procedure manage air force electronic publishing program analyzed software development configuration management testing maintenance manuals training manuals tutorials procedures reports computer based training data management represented office meetings interagency inter command groups concerned development support planning using state art techniques electronic publishing areas specialist company name city statemanaged computer support cost analysis acquisition support ang work plans lead teams execute air national guard budget computers associated technologies proven ability formulate justify defend assigned programs projects demonstrated knowledge cost comparison procedures directives communications communicated effectively written oral mediums provided technical direction concerning acquisition hardware software entire air national ang performed analysis evaluation hardware software provide best technical solution advised components ang acquisition procurement maintenance feasibility adoption information technology hardware software education public administration government law sul ross university city state public administration government law b psychology education morgan state university city state psychology education jun specialized training security certified ce cyber advance continuing education course sep basic computer operations planner course sep disa action officers course dec dod information assurance boot camp nov computer network defense computer network threat skills air force art agency basic budget oral hardware computer operations configuration management cost analysis data management dec direction documentation edge feasibility studies forms functional government information systems information technology computer support meetings office enterprise network personnel policies problem resolution procurement project management publications publication software development strategic systems administration systems analysis systems development systems integration training manuals trend writtenbranch chief information technology specialist profile motivated information technology cyber security professional outstanding managerial customer service skills excellent written verbal communication skills seeks challenging position organization make big impact multifaceted experience training education excellent record problem solving achieving results high operations tempo environments successful team leader highly motivated mentor proven dedication subordinate improvement superior knowledge infosec netops techniques determine requirements information technology equipment systems excellent knowledge ability negotiate financial control budget systems security management working knowledge budget cost analysis processes knowledge office management budget omb department defense dod u air force regulations principles practices pertaining logistics infosec netops installations mission support functions exceptional ability recognize analyze problems conduct research summarize results make appropriate recommendations recognized expert dod planning programming budgeting execution ppbe process expertise capability planning environment enterprise technical certification accreditation standards ccri processes procedures security practices ia vulnerability tools e acas ability apply knowledge current security tools techniques execute authority connect authority operate network systems knowledge scada systems operations security safeguards protection security clearance top secret sci ci polygraph professional experience current branch chief information technology specialist company name city effectively oversee manage evaluate multiple enterprise level programs serve senior technical advisor evaluator programs using cutting edge technology headquarters air force haf command control communications computer intelligence surveillance reconnaissance c isr establishes develops maintains effective working relationships top functional area managers program managers commanders contractors vendors dod non dod agencies communications information personnel national capital region researches recommends innovative approaches resolve major problems performs complex aspects project management evaluation oversight responsibilities feasibility studies systems analysis systems development implementation systems integration problem resolution information technology specialist infosec netops company name city state developed detailed operations plans operations orders supporting cyber requirements strategic operational tactical levels cyber warfare enabled crisis action planning development strike packages cyber effects protect u air land sea space cyberspace domains collaborated defense information systems agency government partners develop implement directives global information grid gig operations developed information operations computer network operations plans including defensive computer operations planning ensure support geographic combatant commanders intent made recommendations posture gig respond emerging current threats supported defend nation china operation planning team technical infosec doctrine appropriate technologies techniques tools coordinated changing mission parameters allied coalition partners identified prioritized intelligence community cyber requirements provide intrusion response planning made substantive recommendations netops policy doctrine capability developments utilized infosec existing policy guidance pertains threats operating environment operational requirements provided expert analysis ongoing net ops events malicious activity trend analysis developed operational plans orders counter malicious activity mitigate identified potential threats gig senior technical analyst company name technical lead digital media projects guided teams solutions leveraged technical capabilities defined requirements computer based systems supported electronic publishing air force wide achieved accurate timely publication electronic publications forms ensured documentation requirements systems administration information tasking orders served technical lead electronic publishing development integration teams ensured development consistent air force guidance established policies procedure manage air force electronic publishing program analyzed software development configuration management testing maintenance manuals training manuals tutorials procedures reports computer based training data management represented office meetings interagency inter command groups concerned development support planning using state art techniques electronic publishing areas specialist company name city statemanaged computer support cost analysis acquisition support ang work plans lead teams execute air national guard budget computers associated technologies proven ability formulate justify defend assigned programs projects demonstrated knowledge cost comparison procedures directives communications communicated effectively written oral mediums provided technical direction concerning acquisition hardware software entire air national ang performed analysis evaluation hardware software provide best technical solution advised components ang acquisition procurement maintenance feasibility adoption information technology hardware software education public administration government law sul ross university city state public administration government law b psychology education morgan state university city state psychology education jun specialized training security certified ce cyber advance continuing education course sep basic computer operations planner course sep disa action officers course dec dod information assurance boot camp nov computer network defense computer network threat skills air force art agency basic budget oral hardware computer operations configuration management cost analysis data management dec direction documentation edge feasibility studies forms functional government information systems information technology computer support meetings office enterprise network personnel policies problem resolution procurement project management publications publication software development strategic systems administration systems analysis systems development systems integration training manuals trend written
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information technology consultant managing member summary versatile analytic specialist proven record success large institutions well entrepreneurial organizations thrives challenge solves problems creativity persistence data driven team leader skilled producing communicating results experience information technology consultant managing member january current company name city state worked product designers product managers design user interactions applications envisioned inspired new products features flows answered user inquiries regarding computer software hardware operation installed performed repairs hardware software peripheral equipment following design installation specifications set equipment employee use conducted computer diagnostics investigate resolve problems provide technical assistance support chief technology officer partner january company name city state successfully branded established dealership launched new ecommerce website added six new lines vehicles created new customer engagement strategies developed sales marketing strategy directly managed full time part time staff streamlined processes sales service departments using new technology managed legal security policies loss prevention dmv compliance negotiated secured corporate partnerships including vehicle trailer maintenance freshdirect com day product foodkick cto partner may august company name city state provided solutions targeting small medium size businesses new york metro area solutions include infrastructure network design impletation server based technologies remote support services clients included bronx museum arts cava construction leftfield pictures manager august may company name city state managed staff ten support staff provided support users employed ogilvy north american offices constantly developing new standards policy improve support reaction time key accomplishment lead architect migrating lotus notes ms exchange users cloud google mail gathered analyzed performance metric data education training bs print production graphic design computer science st john university print production graphic design computer science technical skills active directory premiere ads advertising ibm aix apple architect arts catalog color com clients digital photography digital video direct mail disaster recovery ecommerce final cut pro sgi irix support legal linux logic loss prevention lotus notes marketing strategy marketing microsoft exchange ms exchange mail network design network newspaper policies prepress print advertising print production processes sales upgrading video post production websiteinformation technology consultant managing member summary versatile analytic specialist proven record success large institutions well entrepreneurial organizations thrives challenge solves problems creativity persistence data driven team leader skilled producing communicating results experience information technology consultant managing member january current company name city state worked product designers product managers design user interactions applications envisioned inspired new products features flows answered user inquiries regarding computer software hardware operation installed performed repairs hardware software peripheral equipment following design installation specifications set equipment employee use conducted computer diagnostics investigate resolve problems provide technical assistance support chief technology officer partner january company name city state successfully branded established dealership launched new ecommerce website added six new lines vehicles created new customer engagement strategies developed sales marketing strategy directly managed full time part time staff streamlined processes sales service departments using new technology managed legal security policies loss prevention dmv compliance negotiated secured corporate partnerships including vehicle trailer maintenance freshdirect com day product foodkick cto partner may august company name city state provided solutions targeting small medium size businesses new york metro area solutions include infrastructure network design impletation server based technologies remote support services clients included bronx museum arts cava construction leftfield pictures manager august may company name city state managed staff ten support staff provided support users employed ogilvy north american offices constantly developing new standards policy improve support reaction time key accomplishment lead architect migrating lotus notes ms exchange users cloud google mail gathered analyzed performance metric data education training bs print production graphic design computer science st john university print production graphic design computer science technical skills active directory premiere ads advertising ibm aix apple architect arts catalog color com clients digital photography digital video direct mail disaster recovery ecommerce final cut pro sgi irix support legal linux logic loss prevention lotus notes marketing strategy marketing microsoft exchange ms exchange mail network design network newspaper policies prepress print advertising print production processes sales upgrading video post production website
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senior vp information technology executive profile core skills demonstrates ability strong leader fast paced environment strong interpersonal skills written oral positive attitude sharing expertise assisting others learn exceptional ability manage group individuals coordinate distribute daily tasks unexpected issues may arise organized detail oriented conscientious self starter able strategize prioritize effectively accomplish multiple tasks stay calm pressure creative resourceful flexible able adapt changing priorities maintain positive attitude strong work ethic skill highlights expertise technology optimization budgeting operational cost team building training leadership goal setting business planning policy procedure creation conflict resolution management productivity efficiency performance improvements security project management vendor relations data center operations operating systems windows xp server microsoft active directory sharepoint exchange server vm ware trend micro cisco infrastructure routers switches palo alto emc storage solutions data center management market data trading systems open bloomberg server api factset fidessa tethys lava lek ice tradeware reuters eikon thomson one reuters station instinet nasdaq trader advent professional experience senior vp information technology company name city state experienced technology leader expertise managing aspects front back office systems financial services industry solid leader utilize diverse background information technology business management skills create winning teams support mission critical infrastructure svp head technology infrastructure u direct information technology operations global institutional sales trading firm specializing high yield distressed debt convertible bonds international bonds investment grade debt asset backed securities coordinated relocation setup primary nyc office location new office space included entire hardware refresh network desktop equipment led migration existing legacy site site vpn network u consisted branch offices toronto based mpls network conjunction nyc office relocation managed implementation nj data center high availability critical u trading operations migrated direct client wires data center implemented vm environment reduced hardware energy licensing costs saving capital expenditure managed migration legacy pbx telecommunications system implemented voip video conferencing coordinated setup configuration new branch offices houston stamford ct new orleans la implemented disaster recovery plan would make stamford ct branch office dr site nyc office managed negotiated new renewal vendor support contracts managed bloomberg terminal contracts fix connections sseoms equity trading toms sell side fixed income derivative trading member gmp steering committee approval planning prioritization future projects chief information officer company name city state managed technology institutional trading firm specializing fixed income equities products responsible strategy support technology initiatives dynamic trading environment resulting maximum system availability responsive customer support worked closely fixed income equities traders sales analysts senior management motivated direct reports instilled culture teamwork aid support administration shared network telecommunications infrastructure firms branch offices u established policies procedures implemented change control process iron issues related new hardware software rollouts managed negotiated new renewal related contracts various vendors successfully implemented provided managerial oversight disaster recovery business continuity plan facilitated weekly meetings upper management communicate project status targets issues negotiated implemented new order management trading system coordinated migration existing fix connections new oms managed successful replacement core infrastructure appliances negotiated costs given limited budget coordinated design construction powerful ups core infrastructure providing hours time event power outage allow mission critical systems remain functioning main power restored planned implemented replacement legacy web security appliances cisco asa ironport appliances reducing network vulnerability allowing traders secure remote access network resources upgraded primary secondary network circuits due growing business relieving network latency issues support manager company name city state worked directly vendors implement upgrade market data software hardware coordinated successful pc hardware operating system upgrade branch offices managed administered upgrade microsoft exchange email system included hardware replacement server software upgrades managed daily incremental backups critical files mail servers coordinated site storage backup tapes set standards ordered equipment firm including pcs servers network peripherals managed market data entitlements fix connections new systems traders participate finra house audits requests regulation requirements education b computer science montclair state university computer science skills active directory api backup bloomberg bonds budgeting budget business management business planning cisco hardware conflict resolution contracts client customer support design construction disaster recovery email equities equity senior management fidessa financial fixed income gmp goal setting information technology leadership team building managerial managing market meetings access exchange server microsoft exchange mail office sharepoint windows migration network hardware network operating systems operating system optimization order management pbx pc hardware peripherals policies project management reuters routers sales securities servers strategy switches teamwork telecommunications trading systems trading system trend upgrades upgrade vendor relations video conferencing vpn vm voipsenior vp information technology executive profile core skills demonstrates ability strong leader fast paced environment strong interpersonal skills written oral positive attitude sharing expertise assisting others learn exceptional ability manage group individuals coordinate distribute daily tasks unexpected issues may arise organized detail oriented conscientious self starter able strategize prioritize effectively accomplish multiple tasks stay calm pressure creative resourceful flexible able adapt changing priorities maintain positive attitude strong work ethic skill highlights expertise technology optimization budgeting operational cost team building training leadership goal setting business planning policy procedure creation conflict resolution management productivity efficiency performance improvements security project management vendor relations data center operations operating systems windows xp server microsoft active directory sharepoint exchange server vm ware trend micro cisco infrastructure routers switches palo alto emc storage solutions data center management market data trading systems open bloomberg server api factset fidessa tethys lava lek ice tradeware reuters eikon thomson one reuters station instinet nasdaq trader advent professional experience senior vp information technology company name city state experienced technology leader expertise managing aspects front back office systems financial services industry solid leader utilize diverse background information technology business management skills create winning teams support mission critical infrastructure svp head technology infrastructure u direct information technology operations global institutional sales trading firm specializing high yield distressed debt convertible bonds international bonds investment grade debt asset backed securities coordinated relocation setup primary nyc office location new office space included entire hardware refresh network desktop equipment led migration existing legacy site site vpn network u consisted branch offices toronto based mpls network conjunction nyc office relocation managed implementation nj data center high availability critical u trading operations migrated direct client wires data center implemented vm environment reduced hardware energy licensing costs saving capital expenditure managed migration legacy pbx telecommunications system implemented voip video conferencing coordinated setup configuration new branch offices houston stamford ct new orleans la implemented disaster recovery plan would make stamford ct branch office dr site nyc office managed negotiated new renewal vendor support contracts managed bloomberg terminal contracts fix connections sseoms equity trading toms sell side fixed income derivative trading member gmp steering committee approval planning prioritization future projects chief information officer company name city state managed technology institutional trading firm specializing fixed income equities products responsible strategy support technology initiatives dynamic trading environment resulting maximum system availability responsive customer support worked closely fixed income equities traders sales analysts senior management motivated direct reports instilled culture teamwork aid support administration shared network telecommunications infrastructure firms branch offices u established policies procedures implemented change control process iron issues related new hardware software rollouts managed negotiated new renewal related contracts various vendors successfully implemented provided managerial oversight disaster recovery business continuity plan facilitated weekly meetings upper management communicate project status targets issues negotiated implemented new order management trading system coordinated migration existing fix connections new oms managed successful replacement core infrastructure appliances negotiated costs given limited budget coordinated design construction powerful ups core infrastructure providing hours time event power outage allow mission critical systems remain functioning main power restored planned implemented replacement legacy web security appliances cisco asa ironport appliances reducing network vulnerability allowing traders secure remote access network resources upgraded primary secondary network circuits due growing business relieving network latency issues support manager company name city state worked directly vendors implement upgrade market data software hardware coordinated successful pc hardware operating system upgrade branch offices managed administered upgrade microsoft exchange email system included hardware replacement server software upgrades managed daily incremental backups critical files mail servers coordinated site storage backup tapes set standards ordered equipment firm including pcs servers network peripherals managed market data entitlements fix connections new systems traders participate finra house audits requests regulation requirements education b computer science montclair state university computer science skills active directory api backup bloomberg bonds budgeting budget business management business planning cisco hardware conflict resolution contracts client customer support design construction disaster recovery email equities equity senior management fidessa financial fixed income gmp goal setting information technology leadership team building managerial managing market meetings access exchange server microsoft exchange mail office sharepoint windows migration network hardware network operating systems operating system optimization order management pbx pc hardware peripherals policies project management reuters routers sales securities servers strategy switches teamwork telecommunications trading systems trading system trend upgrades upgrade vendor relations video conferencing vpn vm voip
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information technology help desk specialist highlights microsoft windows operating systems xp windows expert knowledge several applications microsoft active directory microsoft works microsoft office microsoft outlook sap crm erp oracle jd edwards remedy great plains peoplesoft sharepoint avaya blue pumpkin verint novell vdi platforms cognos business process improvement cost benefit analysis forecasting planning advanced excel modeling business systems analysis sap business requirements matrixes project management superb communication skills advanced problem solving abilities critical thinking decisive experience information technology help desk specialist august current company name city state diagnose resolve technical hardware software issues incoming phone calls emails ensuring detailed documentation activity communication customers regarding issue display ability understand communicate complex technical information clearly concisely demonstrate proficiency product knowledge call handling skills maintain accurate customer records process changes display ability work fast paced environment providing efficient productivity simultaneously providing superior quality service research questions using available information resources advise user appropriate action log help desk interactions identify escalate situations requiring urgent attention track route problems requests document resolutions maintain ticketing system route tickets appropriate parties quality assurance analyst september january company name city state display working ability organize follow complex detailed technical procedures responsible establishing implementing quality assurance compliance processes organization defining documenting measuring analyzing improving processes serve process owner document record control corrective preventive action internal auditing kpi tracking display consistent project management team leadership skills display advanced microsoft excel utilization skills create extensive graphs charts pivot tables v look ups extensive complex formula familiarity train mentor others use quality tools statistical methods problem solving decision making extract raw data varied sources transform useful summary charts graphs reports use data identify trends improve performance produce weekly power point presentation upper management team reflecting group productivity daily weekly monthly quarterly breakdown establishes metrics measure deployment new project process solutions document measurement approaches key findings variability results work production development teams implement new methodologies reporting solutions consults information technology business leaders development implementation strategic business solutions research audit analysis data business process display ability successfully work interact levels management business operations analyst metrics analyst department administrative support supply chain assistant september january company name city state responsible providing accurate detailed reporting executive management daily monthly quarterly metrics reporting well requests team organizations importing exporting data sap sharepoint manipulating compiling data create weekly power point presentation executive management team measurements include shipments order cycle time aged orders inventory forecasting etc display advanced microsoft excel utilization skills create extensive graphs charts pivot tables v look ups extensive complex formula familiarity implement changes create effective metric management tools maintain databases sap share point provide training team utilization new tools support department providing standard daily monthly quarterly metrics reporting well requests team organizations work business organizations vendors resolve data system issues provide visibility department metrics maintaining current information hp internal site produce weekly power point presentation upper management team reflecting group productivity daily weekly monthly quarterly breakdown display ability understand communicate complex technical information clearly concisely assist buyers procurement supply chain duties updating ensuring inventory accurately built loaded stock date database required forecasting projected orders assist creating confirming maintaining purchase orders invoices responsible assisting ensure daily inventory efforts met including adjustments approvals reservations transportation distribution monitor resolve shipping logistic issues transporting inventory act administrative support department manager effectively organize coordinate department meetings daily maintain order department supplies calendar maintenance department management preparing editing presentations management compiling data reports making travel arrangements needed management prospective clients vendors customer service professional march august company name city state answers incoming customer telephone calls courteous professional manner responds investigates customer inquiries concerns orders issues received phone fax email shell source edi timely courteous manner responsible entering orders resolving customer issues many different products using sap crm remedy tool researches resolves customer complaints ordering issues determines effective method distribution satisfy customer needs assign escalate notify appropriate agents managers customer issues ensure fast effective support delivery resolutions using remedy maintain relationship sales team customers manufacturing suppliers education bba business administration sam houston state university city state usa skills active directory administrative support attention detail auditing avaya business process business solutions charts cognos hardware crm clients customer service databases database decision making delivery documentation editing edi email erp executive management fast fax forecasting graphs great plains help desk hp information technology inventory jd edwards team leadership meetings mentor microsoft excel microsoft office microsoft outlook power point windows microsoft windows microsoft works novell operating systems oracle peoplesoft presentations problem solving processes procurement project management quality quality assurance reporting research sales sap shell shipping strategic supply chain tables telephone phone transportation travel arrangementsinformation technology help desk specialist highlights microsoft windows operating systems xp windows expert knowledge several applications microsoft active directory microsoft works microsoft office microsoft outlook sap crm erp oracle jd edwards remedy great plains peoplesoft sharepoint avaya blue pumpkin verint novell vdi platforms cognos business process improvement cost benefit analysis forecasting planning advanced excel modeling business systems analysis sap business requirements matrixes project management superb communication skills advanced problem solving abilities critical thinking decisive experience information technology help desk specialist august current company name city state diagnose resolve technical hardware software issues incoming phone calls emails ensuring detailed documentation activity communication customers regarding issue display ability understand communicate complex technical information clearly concisely demonstrate proficiency product knowledge call handling skills maintain accurate customer records process changes display ability work fast paced environment providing efficient productivity simultaneously providing superior quality service research questions using available information resources advise user appropriate action log help desk interactions identify escalate situations requiring urgent attention track route problems requests document resolutions maintain ticketing system route tickets appropriate parties quality assurance analyst september january company name city state display working ability organize follow complex detailed technical procedures responsible establishing implementing quality assurance compliance processes organization defining documenting measuring analyzing improving processes serve process owner document record control corrective preventive action internal auditing kpi tracking display consistent project management team leadership skills display advanced microsoft excel utilization skills create extensive graphs charts pivot tables v look ups extensive complex formula familiarity train mentor others use quality tools statistical methods problem solving decision making extract raw data varied sources transform useful summary charts graphs reports use data identify trends improve performance produce weekly power point presentation upper management team reflecting group productivity daily weekly monthly quarterly breakdown establishes metrics measure deployment new project process solutions document measurement approaches key findings variability results work production development teams implement new methodologies reporting solutions consults information technology business leaders development implementation strategic business solutions research audit analysis data business process display ability successfully work interact levels management business operations analyst metrics analyst department administrative support supply chain assistant september january company name city state responsible providing accurate detailed reporting executive management daily monthly quarterly metrics reporting well requests team organizations importing exporting data sap sharepoint manipulating compiling data create weekly power point presentation executive management team measurements include shipments order cycle time aged orders inventory forecasting etc display advanced microsoft excel utilization skills create extensive graphs charts pivot tables v look ups extensive complex formula familiarity implement changes create effective metric management tools maintain databases sap share point provide training team utilization new tools support department providing standard daily monthly quarterly metrics reporting well requests team organizations work business organizations vendors resolve data system issues provide visibility department metrics maintaining current information hp internal site produce weekly power point presentation upper management team reflecting group productivity daily weekly monthly quarterly breakdown display ability understand communicate complex technical information clearly concisely assist buyers procurement supply chain duties updating ensuring inventory accurately built loaded stock date database required forecasting projected orders assist creating confirming maintaining purchase orders invoices responsible assisting ensure daily inventory efforts met including adjustments approvals reservations transportation distribution monitor resolve shipping logistic issues transporting inventory act administrative support department manager effectively organize coordinate department meetings daily maintain order department supplies calendar maintenance department management preparing editing presentations management compiling data reports making travel arrangements needed management prospective clients vendors customer service professional march august company name city state answers incoming customer telephone calls courteous professional manner responds investigates customer inquiries concerns orders issues received phone fax email shell source edi timely courteous manner responsible entering orders resolving customer issues many different products using sap crm remedy tool researches resolves customer complaints ordering issues determines effective method distribution satisfy customer needs assign escalate notify appropriate agents managers customer issues ensure fast effective support delivery resolutions using remedy maintain relationship sales team customers manufacturing suppliers education bba business administration sam houston state university city state usa skills active directory administrative support attention detail auditing avaya business process business solutions charts cognos hardware crm clients customer service databases database decision making delivery documentation editing edi email erp executive management fast fax forecasting graphs great plains help desk hp information technology inventory jd edwards team leadership meetings mentor microsoft excel microsoft office microsoft outlook power point windows microsoft windows microsoft works novell operating systems oracle peoplesoft presentations problem solving processes procurement project management quality quality assurance reporting research sales sap shell shipping strategic supply chain tables telephone phone transportation travel arrangements
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information technology specialist web gs career overview objective specialist gs custspt noc merit experienced systems analyst diverse industry experience government maritime forestry research development professional expertise includes systems applications disaster recovery planning customer services including remote phone local one one qualifications excellent communicator adopts technology business needs stays current technology excellent interpersonal skills ms sharepoint ms access ms office adobe suite os windows linux mac skype webex adobe connect ms lync technical skills skills experience total years last used level ii iii customer support regional system manager september system installs upgrades agency software system admin september accomplishments awarded forest service pacific northwest research station developing publishing innovations multiple website support championing sharepoint also awarded superior performance awarded forest service pacific northwest research station delivering superb computer assistance communication application program demonstrated outstanding support maintenance stations websites demonstrating extra effort updating research related databases researching new media sources e pubs station publications key developer supporter new regional examination center rec merchant mariner database widely adopted several rec united states u coast guard work experience company name city state information technology specialist web gs two years planning coordinating identifying business research functions resources services working forest services climate change resource center ccrc coordinated testing improvement chief information office cio virtual machine primer training guide use forest service specialist transform web services content management system using drupal linux platform established prototype site training web team members preparations migration new content management system instrumental researching planning collaborating teams forest service increase knowledge base drupal sharepoint ebooks pnwrs r members cio wo levels apply federal department agency web regulations policies trained program departments use ms sharepoint collect files data publications agency policies one central hub ensure material presented compliance copyright requirements section rehabilitation act company name city state computer assistant gs managed internet intranet sites created modified publication database entries forest services research information tracking system rits administered sharepoint sites provide group one one training staff new site owners converted print publications ebook format ereaders including embedding video audio media clips company name city state computer department intern designed proto typed web based assets inventory tracking system using linux apache mysql php html css assisted levels school districts technical staff projects day day operations planned deploying technology teachers students camas school district including software migration computer server upgrades establish fleet linux os laptops saved school district repurposing old laptops marked recycled assist citrix software ms office adobe suite linux based ubuntu applications installed maintained repaired network hardware software multiple campuses setup media presentations carts sound systems classes working normal work hours weekends minimize downtime classrooms company name city state database intern create patient tracking system using ms access relationship database help market naturopathic clinic company name city state office building manager hour work week managed church office created correspondence newsletters scheduled setup satellite seminars media presentations coordinated building use homelink river charter school provide safe functional classrooms facilities scheduled supervised events church school company name city state geek squad tech geek squad tech assist customers troubleshooting computer problems technical questions upgrade hardware software removed viruses spyware sold computers accessories setup new computers bestbuy specifications quick sales company name city state marine science technician e provided level ii iii support regional system manager workstations multiple coast guard campus remote field stations facilities ships provided training assistance system operators units problem solving daily operations including system backups user setups user support displayed courtesy strong interpersonal skills customer interactions built maintained successful relationships service providers dealers consumers assisted customers technical issues email live telephone created supported multiple ms access databases track business needs education training master science management organizational leadership warner pacific university city state usa management organizational leadership certification itil foundation new horizons city state usa bachelor science technology eastern washington university city state usa technology site builder theming drupal content management opensourcery city state usa additional skills web content management systems team collaborator facilitator innovator inspection audits presentations researcher self starter problem solverinformation technology specialist web gs career overview objective specialist gs custspt noc merit experienced systems analyst diverse industry experience government maritime forestry research development professional expertise includes systems applications disaster recovery planning customer services including remote phone local one one qualifications excellent communicator adopts technology business needs stays current technology excellent interpersonal skills ms sharepoint ms access ms office adobe suite os windows linux mac skype webex adobe connect ms lync technical skills skills experience total years last used level ii iii customer support regional system manager september system installs upgrades agency software system admin september accomplishments awarded forest service pacific northwest research station developing publishing innovations multiple website support championing sharepoint also awarded superior performance awarded forest service pacific northwest research station delivering superb computer assistance communication application program demonstrated outstanding support maintenance stations websites demonstrating extra effort updating research related databases researching new media sources e pubs station publications key developer supporter new regional examination center rec merchant mariner database widely adopted several rec united states u coast guard work experience company name city state information technology specialist web gs two years planning coordinating identifying business research functions resources services working forest services climate change resource center ccrc coordinated testing improvement chief information office cio virtual machine primer training guide use forest service specialist transform web services content management system using drupal linux platform established prototype site training web team members preparations migration new content management system instrumental researching planning collaborating teams forest service increase knowledge base drupal sharepoint ebooks pnwrs r members cio wo levels apply federal department agency web regulations policies trained program departments use ms sharepoint collect files data publications agency policies one central hub ensure material presented compliance copyright requirements section rehabilitation act company name city state computer assistant gs managed internet intranet sites created modified publication database entries forest services research information tracking system rits administered sharepoint sites provide group one one training staff new site owners converted print publications ebook format ereaders including embedding video audio media clips company name city state computer department intern designed proto typed web based assets inventory tracking system using linux apache mysql php html css assisted levels school districts technical staff projects day day operations planned deploying technology teachers students camas school district including software migration computer server upgrades establish fleet linux os laptops saved school district repurposing old laptops marked recycled assist citrix software ms office adobe suite linux based ubuntu applications installed maintained repaired network hardware software multiple campuses setup media presentations carts sound systems classes working normal work hours weekends minimize downtime classrooms company name city state database intern create patient tracking system using ms access relationship database help market naturopathic clinic company name city state office building manager hour work week managed church office created correspondence newsletters scheduled setup satellite seminars media presentations coordinated building use homelink river charter school provide safe functional classrooms facilities scheduled supervised events church school company name city state geek squad tech geek squad tech assist customers troubleshooting computer problems technical questions upgrade hardware software removed viruses spyware sold computers accessories setup new computers bestbuy specifications quick sales company name city state marine science technician e provided level ii iii support regional system manager workstations multiple coast guard campus remote field stations facilities ships provided training assistance system operators units problem solving daily operations including system backups user setups user support displayed courtesy strong interpersonal skills customer interactions built maintained successful relationships service providers dealers consumers assisted customers technical issues email live telephone created supported multiple ms access databases track business needs education training master science management organizational leadership warner pacific university city state usa management organizational leadership certification itil foundation new horizons city state usa bachelor science technology eastern washington university city state usa technology site builder theming drupal content management opensourcery city state usa additional skills web content management systems team collaborator facilitator innovator inspection audits presentations researcher self starter problem solver
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information technology bureau deputy director professional summary senior information technology professional fifteen years experience directing managing large complex operations data center resourceful thinker methodical problem solver analytical facets technical management proficient educational advanced enterprise related technology solutions strong decisive leader leads example hardworking professional focused results details fully bilingual english spanish core qualifications ibm enterprise z system x servers microsoft windows vmware esx cloud computing operating systems microsoft windows z os zvm aix suse linux databases sql db oracle adabas tools office project visio sharepoint exchange msccm solarwinds orion tivoli track communication security frame relay mpls fcip enterasys cisco fortinet experience company name january current information technology bureau deputy director city state oversee lead infrastructure operations service x includes supervision four divisions programming applications networking communications desktop services support operating systems database performance management kpis key accomplishments oversees department contractors employees manages infrastructure data network users sites evaluates direct cutting edge technology solutions implementation projects company name october january information technology director city state provided technical leadership data center technical supervision analysts programmers database administrators network well support personnel key accomplishments managed data center employees developed innovation technological portfolio projects vocational rehabilitation administration supported department documentation digitalization initiatives department labor company name july august senior project manager city state delivered technical direction multimillion dollar monitoring controlling system key accomplishments total amount managed plants filtration water sewer water treatment facilities pr island scada supervisory control data acquisition technical supervised software analyst programmers database administrators software development implementations department health compliance systems career notes company name january june business consultant city state assist computer network voice integrator medical center locations consulted individuals organizations information technology business solution company name january august information technology business consultant city state assist computer network voice integrator medical center locations consulted individuals organizations information technology business solution company name january june professor city state taught courses optical networking system analysis design company name september august professor city state taught graduate courses data communication networks distributed processing computer concepts programming tools relational databases education capella university ph organization management city state inter american university educational computing city state educational computing university puerto rico bsba finance computers city puerto rico finance computers languages fully bilingual english spanish additional information awards honors computerworld honors award laureate medal california april chamber representatives puerto rico achievement award june aitp distinguished information science award government sector association information technology professionals puerto rico chapter october skills adabas aix analyst application development budgeting business solution cisco coaching databases database department health direction documentation edge english forecasting frame relay ibm db information technology innovation leadership linux notes mentoring exchange office sharepoint microsoft windows enterprise network networking networks operating systems os oracle performance management personnel phd pr process improvement programming project management rehabilitation relational databases scada supervisory control data acquisition servers software development spanish sql staff supervision supervision system analysis design technical management telecommunications tivoli track visio water treatmentinformation technology bureau deputy director professional summary senior information technology professional fifteen years experience directing managing large complex operations data center resourceful thinker methodical problem solver analytical facets technical management proficient educational advanced enterprise related technology solutions strong decisive leader leads example hardworking professional focused results details fully bilingual english spanish core qualifications ibm enterprise z system x servers microsoft windows vmware esx cloud computing operating systems microsoft windows z os zvm aix suse linux databases sql db oracle adabas tools office project visio sharepoint exchange msccm solarwinds orion tivoli track communication security frame relay mpls fcip enterasys cisco fortinet experience company name january current information technology bureau deputy director city state oversee lead infrastructure operations service x includes supervision four divisions programming applications networking communications desktop services support operating systems database performance management kpis key accomplishments oversees department contractors employees manages infrastructure data network users sites evaluates direct cutting edge technology solutions implementation projects company name october january information technology director city state provided technical leadership data center technical supervision analysts programmers database administrators network well support personnel key accomplishments managed data center employees developed innovation technological portfolio projects vocational rehabilitation administration supported department documentation digitalization initiatives department labor company name july august senior project manager city state delivered technical direction multimillion dollar monitoring controlling system key accomplishments total amount managed plants filtration water sewer water treatment facilities pr island scada supervisory control data acquisition technical supervised software analyst programmers database administrators software development implementations department health compliance systems career notes company name january june business consultant city state assist computer network voice integrator medical center locations consulted individuals organizations information technology business solution company name january august information technology business consultant city state assist computer network voice integrator medical center locations consulted individuals organizations information technology business solution company name january june professor city state taught courses optical networking system analysis design company name september august professor city state taught graduate courses data communication networks distributed processing computer concepts programming tools relational databases education capella university ph organization management city state inter american university educational computing city state educational computing university puerto rico bsba finance computers city puerto rico finance computers languages fully bilingual english spanish additional information awards honors computerworld honors award laureate medal california april chamber representatives puerto rico achievement award june aitp distinguished information science award government sector association information technology professionals puerto rico chapter october skills adabas aix analyst application development budgeting business solution cisco coaching databases database department health direction documentation edge english forecasting frame relay ibm db information technology innovation leadership linux notes mentoring exchange office sharepoint microsoft windows enterprise network networking networks operating systems os oracle performance management personnel phd pr process improvement programming project management rehabilitation relational databases scada supervisory control data acquisition servers software development spanish sql staff supervision supervision system analysis design technical management telecommunications tivoli track visio water treatment
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information technology specialist iii drupal dev summary drupal developer five years experience site building frontend backend development skills theming well driven provide excellent service high quality coding create secure functional sites clients expert drupal date latest developments versions managed several projects nysed redesign project using drupal drupal including full drupal deployment services earned respect trust nysed program office managements core qualifications superior proficiency high level drupal drupal development excellent proficiency using drupal ajax jquery web development exceptional knowledge drupal prior versions upgrades extensive expertise versioning management systems strong ability manage multiple concurrent projects high problem solving analytical skills technical skills programming scripting languages c java javascript php python ajax data oriented languages databases sql pl sql oracle database dms ii pl sql jdbc markup stylesheet languages html html xhtml css css methodologies uml design patterns ide jdeveloper eclipse bluej jgrasp microsoft visual studio framework middleware drupal apache struts apache tomcat software applications ms office oracle database server operating systems windows os x unix automated testing tools selenium experience information technology specialist iii drupal dev company name city state current lead drupal developer nysed gov redesign project completely architecting nysed gov website content strategy migrating data building configuring new site creating custom responsive drupal theme streamlining authoring experience content creators auditors designing coding architecting testing various themes modules processes extend drupal meet department needs developing nysed drupal based websites using html css supervising h bits consultant providing guidance according project plan analyzing client request develop test deploy functional software requirements providing support assistance webmasters publish update content nysed websites coordinating activities infrastructure support units related configuration nysed websites well establishing maintaining file access rights executing tasks associated generating website analytics managing installation ongoing support search technologies used nysed websites providing expert guidance nysed program offices webmasters related website accessibility standards compliance maintaining nysed existing websites using dreamweaver contribute software managing unit absence unit supervisor providing weekly status reports statistics recommendation upper management needed communicating clearly verbally writing management customers documenting drupal architecture solutions information technology specialist ii company name city state developed maintained systems written linc cobol java struts pl sql xml analyzed developed complex business intelligence reports meet needs internal external stakeholders collaborated program office members identify business process requirements worked member application development team build solutions address program office needs developed executed test plans troubleshoot debug system application code assured systems procedures appropriately documented meeting department standards following generally accepted practices intern application developer company name city state maintained support system provide services clients developed program logic new applications analyzed modified logic existing applications provided technical solutions applications issues developed software system testing validation procedures programming documentation tested edi application systems performed data validation executing complex sql queries intern ios developer company name city state designed built applications ios platform ensured performance quality responsiveness applications collaborated team define design ship new features identified corrected bottlenecks fixed bugs maintained code quality organization atomization assistant store supervisor company name city state supervisor footwear department company name city state professional development city college new york city university new york city state united states bachelor science computer science volunteer experience employees association present chair committee board create maintain website along committee members train educate latest technology tools fellow team members organize weekly meetings engage different task oriented activities encourage board members collaborate share expertise
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head information technology information center executive profile visionary leader organizations year career fortune companies schering first sap center excellence leader led business process technology engineering efforts developed global sap strategy organization noted business technology acumen collaborative style communication skills experienced rfp development vendor selection track record execution delivering investment returns well versed intercultural business communication practices including remote management globally dispersed organizations professional experience head information technology information center march company name city state provide leadership direction gms information center collection data scientists analysts dedicated production high value analytics support manufacturing director supply chain logistics information technology march company name city state established supply chain technology direction global manufacturing organization established gms information center organization dedicated providing advanced analytical capabilities support manufacturing organization delivered key transformational projects including demand planning solution sap apo supply planning sales operations planning kinaxis rapidresponse inventory optimization kinaxis rapidresponse provide leadership direction delivery business analysis teams executing projects lead business process engineering efforts provide guidance support business subject matter experts supported development execution global sales operations process senior director comet program october company name city state responsible managing delivery efforts global comet program focusing procurement employee expense management esourcing areas directed ongoing rollouts north europe asia pacific regions director sap center excellence may november company name city state responsible mm annual budget ftes offshore mix consultants employees adept remote management domestic staff new jersey tennessee delaware international staff europe singapore reduced compensation costs nearly mm offshore utilization retooled legacy jde personnel inclusion sap erp team led deployment centerpiece sap solution pharmaceutical business key solutions asia europe south america led upgrade effort apo solution healthcare products segment business led effort design solution deploy global sap template schering plough solution reduce current footprint single instance sap acquisition team member leader integration efforts apac commercial operations overall responsibility leadership development management readiness program managed project manager capability review program director supply chain systems january may company name city state led effort implement sap commercial operations schering plough solution included key order cash functionality warehouse management pharmaceutical distribution channels provided consultative support projects executed belgium apo singapore r manager commercial field force systems april january company name city state led team developers implementing web based solutions support schering plough field forces united states key projects included formulary management account management customer relationship management field force expense management managed care account planning designed developed delivered training programs field force personnel prepare properly utilize deployed technology manager service delivery systems april may company name city state led implementation call center solutions key operations ohio call center led implementation script systems pharmacists make accept patient calls regarding treatment support disease management programs smoking cessation hypertension high cholesterol multiple sclerosis congestive heart failure manager client services systems february april company name city state led implementation marketing client services application front office organization global bond operations led implementation portfolio accounting system global advisors subsidiary prudential oversaw implementation support lan pc technology teams global advisors subsidiary project manager january february company name city state led implementation new cash management system support treasury operations prudential pc coordinator january january company name city state responsible day day support pc hardware software prudential help desk education master business administration university maryland master science computer science new jersey institute technology bachelor science computer science new jersey institute technology skills sap business process design dispersed team managementhead information technology information center executive profile visionary leader organizations year career fortune companies schering first sap center excellence leader led business process technology engineering efforts developed global sap strategy organization noted business technology acumen collaborative style communication skills experienced rfp development vendor selection track record execution delivering investment returns well versed intercultural business communication practices including remote management globally dispersed organizations professional experience head information technology information center march company name city state provide leadership direction gms information center collection data scientists analysts dedicated production high value analytics support manufacturing director supply chain logistics information technology march company name city state established supply chain technology direction global manufacturing organization established gms information center organization dedicated providing advanced analytical capabilities support manufacturing organization delivered key transformational projects including demand planning solution sap apo supply planning sales operations planning kinaxis rapidresponse inventory optimization kinaxis rapidresponse provide leadership direction delivery business analysis teams executing projects lead business process engineering efforts provide guidance support business subject matter experts supported development execution global sales operations process senior director comet program october company name city state responsible managing delivery efforts global comet program focusing procurement employee expense management esourcing areas directed ongoing rollouts north europe asia pacific regions director sap center excellence may november company name city state responsible mm annual budget ftes offshore mix consultants employees adept remote management domestic staff new jersey tennessee delaware international staff europe singapore reduced compensation costs nearly mm offshore utilization retooled legacy jde personnel inclusion sap erp team led deployment centerpiece sap solution pharmaceutical business key solutions asia europe south america led upgrade effort apo solution healthcare products segment business led effort design solution deploy global sap template schering plough solution reduce current footprint single instance sap acquisition team member leader integration efforts apac commercial operations overall responsibility leadership development management readiness program managed project manager capability review program director supply chain systems january may company name city state led effort implement sap commercial operations schering plough solution included key order cash functionality warehouse management pharmaceutical distribution channels provided consultative support projects executed belgium apo singapore r manager commercial field force systems april january company name city state led team developers implementing web based solutions support schering plough field forces united states key projects included formulary management account management customer relationship management field force expense management managed care account planning designed developed delivered training programs field force personnel prepare properly utilize deployed technology manager service delivery systems april may company name city state led implementation call center solutions key operations ohio call center led implementation script systems pharmacists make accept patient calls regarding treatment support disease management programs smoking cessation hypertension high cholesterol multiple sclerosis congestive heart failure manager client services systems february april company name city state led implementation marketing client services application front office organization global bond operations led implementation portfolio accounting system global advisors subsidiary prudential oversaw implementation support lan pc technology teams global advisors subsidiary project manager january february company name city state led implementation new cash management system support treasury operations prudential pc coordinator january january company name city state responsible day day support pc hardware software prudential help desk education master business administration university maryland master science computer science new jersey institute technology bachelor science computer science new jersey institute technology skills sap business process design dispersed team management
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senior vice president global information technology executive profile high energy results oriented chief information officer offering global professional experience managing complex information technology environments cross cultural teams effectively aligning supporting key company initiatives skill highlights strategic planning results oriented motivated customer oriented project program management change implementation team leadership time resources optimization core accomplishments project management managed cross functional teams large implementations development projects full cycles system development implementation methodologies project planning developed successful implementation migration project plans providing controlling detailed work plans data conversion integration strategies production cutover contingency plans solutions modeling performed business requirements gathering gap fit analysis solution designs development deployment application solutions technology architecture designed implemented cutting edge technology infrastructure solutions providing fail architecture disaster recovery plans delivery efficiency delivered assigned projects time budget realizing significant improvement processing efficiency depth performance analysis process change risk mitigation conducted periodic risk assessments mitigated risk preparing executing comprehensive testing strategies included complex business scenarios systematic stressed testing customer relations develop maintain accounts referenceable providing mutually beneficial partnerships employers customers professional experience senior vice president global information technology current company name city state responsible aspects information technology globally staff employees world wide first year tenure eliminated high dependency consulting firm supporting erp system globally developing hiring mentoring adequate staff resulting creation self sufficiency generation million dollars savings year one key members team planned delivered successfully acquisitions executed company enabling realization anticipated benefits migration systems integration technology delivered single global suite applications seamless integration provided significant efficiency gains eliminating duplicity streamlining business processes introduced engineering new product development teams use project life cycle management system speeding introduction new products market enabled effective analysis decision making improved analytical capabilities delivered single repository reporting one data model entities formed company first steering committee utilized forum strategic planning priority recommendations regarding major projects deployed reliable scalable fault tolerant technical infrastructure provided maximum time redundancy mission critical systems technology provided high performance high availability secured networks leveraged facilitate voice data video communications offices globe generating significant cost savings director information technology company name city state managed large erp implementation project technical infrastructure operations large replicator distributor dvd vhs movies responsible staff professionals directly involved implementation new technology business applications completed successfully time implementation oracle applications taking project significantly late full issues restructured technical infrastructure company able support new erp system locations led analysis design deployment web applications provide customers access real time information services implemented wireless inventory control solution use radio frequency devices developed new technical support model implemented new policies procedures processing technical support requests hired mentored new personnel post production support new erp application system trained overseas personnel implementation configuration oracle applications practice director company name city state managed projects ranging k average budget savings estimate ahead schedule coordinated directed managed practice consultants prepared request proposals responses large scale implementation projects performed full lifecycle project management supervision permanent employees contractors domestic year tenure oracle corporation participated business development new contracts completed successfully time budget several large scale implementations oracle erp suite applications fortune clients conducted functional technical architecture assessments providing customers solution designs implementation approach recommendations served subject matter expert supply chain manufacturing financial aspects several different projects managed multi national virtual teams operating one large project several different locations achieved project benchmarks ahead schedule budget worked closely development organization integrated testing product releases customer pilots new product information systems director company name city state managed business applications technical infrastructure operations employee manufacturing distribution company negotiated contracts directed long range planning prepared monitored budgets conducted roi studies responsible implementation manufacturing financial systems domestic overseas responsible planning introduction new business processes technology infrastructure support company growth successfully completed implementation oracle financials resulted decrease past due accounts increase accuracy timeliness financial reporting successfully concluded implementation manufacturing applications facilities monterrey mex resulting decrease manufacturing cycles increase supply chain performance corporate targeted levels information systems director company name city state supported corporate wide projects selection delivery management new technology supervised traditional department management functions including fiscal responsibility resource management project management administrative detail project manager successfully completed implementation integration mapics increasing company sell capabilities enhancing supply chain streamline successfully deployed new hardware software architecture company reduced significantly need non integrated pc based systems implemented use electronic data interchange preferred business partners increasing customer service levels implemented use statistical performance measurements allowing top management monitor productivity order fulfillment ratios inventory accuracy productivity related targets information systems technology manager company name city state functioned information technology manager orchestrating proposal selection new computing technology enterprise resources planning systems application successfully completed implementation manman mrpii application designed developed implemented pull material system improve inventory control kanban replenishment critical material items designed developed implemented bar code labeling system manage shipping receiving raw materials finished product comply customer standards senior systems analyst company name city state responsible implementation retail industry best practices development new distribution replenishment systems designed implemented multi tier replenishment system large chain supermarkets participated designed implementation pricing promotion systems sales forecasting system education b computer science university texas el paso city state computer science languages bilingual fully fluent english spanish skills experienced strategic planning execution considerable knowledge business theory business processes management budgeting business office operations substantial exposure data processing hardware platforms enterprise software applications outsourced systems including cloud saas iaas excellent understanding computer systems characteristics features integration capabilities experienced systems design development business requirements analysis day day management proven experience planning organization development excellent understanding project management principles constant focus organization goals objectives demonstrated ability apply solving business problems depth knowledge applicable laws regulations relate strong understanding human resource management principles practices procedures proven leadership ability ability set manage priorities judiciouslysenior vice president global information technology executive profile high energy results oriented chief information officer offering global professional experience managing complex information technology environments cross cultural teams effectively aligning supporting key company initiatives skill highlights strategic planning results oriented motivated customer oriented project program management change implementation team leadership time resources optimization core accomplishments project management managed cross functional teams large implementations development projects full cycles system development implementation methodologies project planning developed successful implementation migration project plans providing controlling detailed work plans data conversion integration strategies production cutover contingency plans solutions modeling performed business requirements gathering gap fit analysis solution designs development deployment application solutions technology architecture designed implemented cutting edge technology infrastructure solutions providing fail architecture disaster recovery plans delivery efficiency delivered assigned projects time budget realizing significant improvement processing efficiency depth performance analysis process change risk mitigation conducted periodic risk assessments mitigated risk preparing executing comprehensive testing strategies included complex business scenarios systematic stressed testing customer relations develop maintain accounts referenceable providing mutually beneficial partnerships employers customers professional experience senior vice president global information technology current company name city state responsible aspects information technology globally staff employees world wide first year tenure eliminated high dependency consulting firm supporting erp system globally developing hiring mentoring adequate staff resulting creation self sufficiency generation million dollars savings year one key members team planned delivered successfully acquisitions executed company enabling realization anticipated benefits migration systems integration technology delivered single global suite applications seamless integration provided significant efficiency gains eliminating duplicity streamlining business processes introduced engineering new product development teams use project life cycle management system speeding introduction new products market enabled effective analysis decision making improved analytical capabilities delivered single repository reporting one data model entities formed company first steering committee utilized forum strategic planning priority recommendations regarding major projects deployed reliable scalable fault tolerant technical infrastructure provided maximum time redundancy mission critical systems technology provided high performance high availability secured networks leveraged facilitate voice data video communications offices globe generating significant cost savings director information technology company name city state managed large erp implementation project technical infrastructure operations large replicator distributor dvd vhs movies responsible staff professionals directly involved implementation new technology business applications completed successfully time implementation oracle applications taking project significantly late full issues restructured technical infrastructure company able support new erp system locations led analysis design deployment web applications provide customers access real time information services implemented wireless inventory control solution use radio frequency devices developed new technical support model implemented new policies procedures processing technical support requests hired mentored new personnel post production support new erp application system trained overseas personnel implementation configuration oracle applications practice director company name city state managed projects ranging k average budget savings estimate ahead schedule coordinated directed managed practice consultants prepared request proposals responses large scale implementation projects performed full lifecycle project management supervision permanent employees contractors domestic year tenure oracle corporation participated business development new contracts completed successfully time budget several large scale implementations oracle erp suite applications fortune clients conducted functional technical architecture assessments providing customers solution designs implementation approach recommendations served subject matter expert supply chain manufacturing financial aspects several different projects managed multi national virtual teams operating one large project several different locations achieved project benchmarks ahead schedule budget worked closely development organization integrated testing product releases customer pilots new product information systems director company name city state managed business applications technical infrastructure operations employee manufacturing distribution company negotiated contracts directed long range planning prepared monitored budgets conducted roi studies responsible implementation manufacturing financial systems domestic overseas responsible planning introduction new business processes technology infrastructure support company growth successfully completed implementation oracle financials resulted decrease past due accounts increase accuracy timeliness financial reporting successfully concluded implementation manufacturing applications facilities monterrey mex resulting decrease manufacturing cycles increase supply chain performance corporate targeted levels information systems director company name city state supported corporate wide projects selection delivery management new technology supervised traditional department management functions including fiscal responsibility resource management project management administrative detail project manager successfully completed implementation integration mapics increasing company sell capabilities enhancing supply chain streamline successfully deployed new hardware software architecture company reduced significantly need non integrated pc based systems implemented use electronic data interchange preferred business partners increasing customer service levels implemented use statistical performance measurements allowing top management monitor productivity order fulfillment ratios inventory accuracy productivity related targets information systems technology manager company name city state functioned information technology manager orchestrating proposal selection new computing technology enterprise resources planning systems application successfully completed implementation manman mrpii application designed developed implemented pull material system improve inventory control kanban replenishment critical material items designed developed implemented bar code labeling system manage shipping receiving raw materials finished product comply customer standards senior systems analyst company name city state responsible implementation retail industry best practices development new distribution replenishment systems designed implemented multi tier replenishment system large chain supermarkets participated designed implementation pricing promotion systems sales forecasting system education b computer science university texas el paso city state computer science languages bilingual fully fluent english spanish skills experienced strategic planning execution considerable knowledge business theory business processes management budgeting business office operations substantial exposure data processing hardware platforms enterprise software applications outsourced systems including cloud saas iaas excellent understanding computer systems characteristics features integration capabilities experienced systems design development business requirements analysis day day management proven experience planning organization development excellent understanding project management principles constant focus organization goals objectives demonstrated ability apply solving business problems depth knowledge applicable laws regulations relate strong understanding human resource management principles practices procedures proven leadership ability ability set manage priorities judiciously
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director information technology chief technology officer executive profile strategic planning security compliance infrastructure database telecom proficient leader excels dynamic demanding environments maintaining clarity focus skilled development implementation digital business technologies including telecom strength creating outstanding customer satisfaction talented positive team building excels delivering high quality services innovative technologist exceptional track record entire technology lifecycle experienced business acquisitions mergers leads honesty integrity respect others alone commitment excellences result oriented established success skill highlights contract negotiation business support commercial office properties cloud technology implementation deployment digital pbx cellular smart devices voip technology deploy integrate accounting systems varies entities erp deployment implementation development design implement complex interactive web sites including intranets swot strengths weaknesses opportunities threats analysis deployment enterprise application development deployment enterprise data warehouses sql repositories enterprise backup recovery storage methodologies enterprise compliance regulatory solutions security analysis deployment including cell phones mobile devices design deploy manage lan wan data voice using copper fiber wireless networks client servers specialty servers citrix virtual etc point point wireless systems wifi deployment mobile app deployment retail knowledge deployment support point sales bar coding systems business analysis process modeling lean technology streamline mission critical business system processes zero based budgeting ebidta policies procedures itil project network asset change security governance management consulting professional experience director information technology chief technology officer january january company name city state provide expertise vision leadership developing implementing executing strategic tactical information technology initiatives align mission identify opportunities risk apply best practice alignment company strategic plan goals objectives accountable design scalable robust infrastructure secured platforms rapid yet controllable office expansion multiple states deliver enterprise technology advancements streamlining processes plus data sharing integrations cultivate relationships negotiate contracts key vendors suppliers support inclusive corporate branch offices create outstanding customer service satisfaction support included several businesses law firm car washes real estate holdings usa direct funding key achievements moved fully outsourced support house align company strategic goals objectives recruit train mentor team members developed architecture implement strategic support plan direct staff vendors project teams due diligence prioritization develop best practices initiate facilitate relationships functional divisional organizations well develop relationships key vendors suppliers establish support expanding branch offices pacific northwest alone multiple associated companies development multiple applications using data mapping input extract data varies databases provided x x data telecom reliability migration physical servers virtual cloud based technologies los customization providing better data entry detailed milestones alerts dashboard information etc paperless office introductions deployment crm implementation integration los loan origination software erp implementation using data repository technology mpls private network implemented data voip phone system developing virtual company network digit calling instant messaging video conferencing unified communications internal bridged cell phones smart devices companywide deployment nec voip phone system companywide training center deployment lean office deployment data modeling locate improve processes never ending improvements intranet designed implemented provided sharable information company wide designed implemented high performance secured data network including fail redundancy enterprise disaster recovery plan business continuity plan implementation high speed printers imaging technologies implementation evaluate established emerging technologies enhance current technologies architecture implemented electronic data integration accounting internal external websites sql data repositories performed compliance regulatory solutions align business compliance standards deployed security risk monitoring management systems deployed user support ticketing system inventory asset tracking remote user management manager director january january company name city state ensure full delivery initiatives international spa manufacture including retail markets responsible directives alignment company strategic plan recruit train mentor technology team members develop implement strategic support plan direct staff vendors project teams due diligence prioritization development initiate facilitate relationships functional divisional organizations well developed relationships key outside vendors suppliers member strategic planning budget esop committees key achievements infrastructure development systems infrastructure required complete reconstruction interruption daily business reflects many successful achievements implemented nortel pbx system voip switching system provided linking several different site divisions enabling call transferred thru company successfully design development integration several mission critical applications providing sharable information maintaining data integrity implemented mentored outstanding support team implemented mas accounting customized features including erp implemented high level data security provided international data interaction using iso guidelines implemented supply chain security management systems designed implemented several high end web sites established real time interactive accounting manufacturing vendor information increased sales reduced manpower provided x information product ordering dealers customers e commerce b b b c edi implemented desktop internet faxing providing efficient time usage end users reduced printer support paper copper analog lines successful implementation lean manufacturing lean office providedefficient time management resulted higher produced units reduced inventory waste increased bottom line implemented managed tsumani ghz point point tx base full duplex wireless broadband system corp site marketing r technology provided end users robust data entry retrieval times added value provided department better resource utilization designed implemented ecm program application covered cradle grave information included inventory budget timelines developments sign implemented vpn network corp headquarters retail stores division provided consolidation information data backups application software hosted corp thus reducing redundant systems manpower providing improved service education bs information technology western oregon university information technology technology belford university technology limited energy journeyman state oregon portland community college skills accounting accounting systems streamline application development b b backup broadband budgeting budget business analysis process citrix consulting negotiate contracts contract negotiation crm client customer service data entry data integration data modeling data warehouses databases delivery disaster recovery due diligence e commerce edi erp faxing features functional imaging information technology inventory iso support itil lan leadership lean manufacturing law loan origination marketing mentor messaging office migration modeling nec enterprise network networks nortel phone system policies printer printers processes improve processes coding real estate real time retail sales security analysis servers sql strategic strategic planning supply chain user support telecom phones time management video conferencing vpn vision voip web sites websites wandirector information technology chief technology officer executive profile strategic planning security compliance infrastructure database telecom proficient leader excels dynamic demanding environments maintaining clarity focus skilled development implementation digital business technologies including telecom strength creating outstanding customer satisfaction talented positive team building excels delivering high quality services innovative technologist exceptional track record entire technology lifecycle experienced business acquisitions mergers leads honesty integrity respect others alone commitment excellences result oriented established success skill highlights contract negotiation business support commercial office properties cloud technology implementation deployment digital pbx cellular smart devices voip technology deploy integrate accounting systems varies entities erp deployment implementation development design implement complex interactive web sites including intranets swot strengths weaknesses opportunities threats analysis deployment enterprise application development deployment enterprise data warehouses sql repositories enterprise backup recovery storage methodologies enterprise compliance regulatory solutions security analysis deployment including cell phones mobile devices design deploy manage lan wan data voice using copper fiber wireless networks client servers specialty servers citrix virtual etc point point wireless systems wifi deployment mobile app deployment retail knowledge deployment support point sales bar coding systems business analysis process modeling lean technology streamline mission critical business system processes zero based budgeting ebidta policies procedures itil project network asset change security governance management consulting professional experience director information technology chief technology officer january january company name city state provide expertise vision leadership developing implementing executing strategic tactical information technology initiatives align mission identify opportunities risk apply best practice alignment company strategic plan goals objectives accountable design scalable robust infrastructure secured platforms rapid yet controllable office expansion multiple states deliver enterprise technology advancements streamlining processes plus data sharing integrations cultivate relationships negotiate contracts key vendors suppliers support inclusive corporate branch offices create outstanding customer service satisfaction support included several businesses law firm car washes real estate holdings usa direct funding key achievements moved fully outsourced support house align company strategic goals objectives recruit train mentor team members developed architecture implement strategic support plan direct staff vendors project teams due diligence prioritization develop best practices initiate facilitate relationships functional divisional organizations well develop relationships key vendors suppliers establish support expanding branch offices pacific northwest alone multiple associated companies development multiple applications using data mapping input extract data varies databases provided x x data telecom reliability migration physical servers virtual cloud based technologies los customization providing better data entry detailed milestones alerts dashboard information etc paperless office introductions deployment crm implementation integration los loan origination software erp implementation using data repository technology mpls private network implemented data voip phone system developing virtual company network digit calling instant messaging video conferencing unified communications internal bridged cell phones smart devices companywide deployment nec voip phone system companywide training center deployment lean office deployment data modeling locate improve processes never ending improvements intranet designed implemented provided sharable information company wide designed implemented high performance secured data network including fail redundancy enterprise disaster recovery plan business continuity plan implementation high speed printers imaging technologies implementation evaluate established emerging technologies enhance current technologies architecture implemented electronic data integration accounting internal external websites sql data repositories performed compliance regulatory solutions align business compliance standards deployed security risk monitoring management systems deployed user support ticketing system inventory asset tracking remote user management manager director january january company name city state ensure full delivery initiatives international spa manufacture including retail markets responsible directives alignment company strategic plan recruit train mentor technology team members develop implement strategic support plan direct staff vendors project teams due diligence prioritization development initiate facilitate relationships functional divisional organizations well developed relationships key outside vendors suppliers member strategic planning budget esop committees key achievements infrastructure development systems infrastructure required complete reconstruction interruption daily business reflects many successful achievements implemented nortel pbx system voip switching system provided linking several different site divisions enabling call transferred thru company successfully design development integration several mission critical applications providing sharable information maintaining data integrity implemented mentored outstanding support team implemented mas accounting customized features including erp implemented high level data security provided international data interaction using iso guidelines implemented supply chain security management systems designed implemented several high end web sites established real time interactive accounting manufacturing vendor information increased sales reduced manpower provided x information product ordering dealers customers e commerce b b b c edi implemented desktop internet faxing providing efficient time usage end users reduced printer support paper copper analog lines successful implementation lean manufacturing lean office providedefficient time management resulted higher produced units reduced inventory waste increased bottom line implemented managed tsumani ghz point point tx base full duplex wireless broadband system corp site marketing r technology provided end users robust data entry retrieval times added value provided department better resource utilization designed implemented ecm program application covered cradle grave information included inventory budget timelines developments sign implemented vpn network corp headquarters retail stores division provided consolidation information data backups application software hosted corp thus reducing redundant systems manpower providing improved service education bs information technology western oregon university information technology technology belford university technology limited energy journeyman state oregon portland community college skills accounting accounting systems streamline application development b b backup broadband budgeting budget business analysis process citrix consulting negotiate contracts contract negotiation crm client customer service data entry data integration data modeling data warehouses databases delivery disaster recovery due diligence e commerce edi erp faxing features functional imaging information technology inventory iso support itil lan leadership lean manufacturing law loan origination marketing mentor messaging office migration modeling nec enterprise network networks nortel phone system policies printer printers processes improve processes coding real estate real time retail sales security analysis servers sql strategic strategic planning supply chain user support telecom phones time management video conferencing vpn vision voip web sites websites wan
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vice president information technology infrastructure operations summary results driven executive management professional years experience diverse industries including healthcare marketing expertise includes team leadership technical architecture training development disaster recovery planning information protection analysis dynamic resourceful extremely driven individual deep passion creating delivering programs solutions empower team company customer meet exceed desired expectations skills infrastructure management data center operations project management team building coaching vendor management negotiation budget management policy program development lan wan san firewalls routers experience company name city state vice president information technology infrastructure operations current reduced overall network bandwidth costs isp consolidation management manages cloud based phone system x multiple remote locations well premise phone systems responsible infrastructure operations annual budget including purchasing new equipment software licenses network equipment led mentored developed team infrastructure engineers architects administrators multiple geographic locations manages multiple datacenters premise network server cloud presence responsible vendor relationships contracts negotiating change management successfully migrated users three different domain premise exchange servers ms exchange online single domain planning executing migration prem saas servers application cloud based solution lead manage support design development implementation infrastructure hardware software network components well disaster recovery business continuity practices currently managing infrastructure operations offshore delivery center document execute policies company wide company name city state director network operations maintains nortel bcm telephony servers including analog voip phones provide technical support designers marketing sales departments suppliers engineers team members product development implementation process monitor functioning equipment make necessary modifications ensure system operates conformance specifications build test modify product prototypes using working models theoretical models constructed computer simulation store retrieve manipulate data analysis system capabilities requirements setup maintained monitored remote branch office locations internet access tied back chicago office ipsec tunnel cisco asa responsible entrapass security system allowing access suite doors utilizing id badge setup configured supports multiple crm erp systems sage mas crm dynamics well converting quickbooks db sage mas company name city state information operations specialist responsible administering microsoft environment consisting primarily proliant servers including patch management account maintenance general system administration duties maintains cisco call manager application unity server providing voip services user community built new pc deployment image using symantec ghost intrinsic swimage responsible creating silent install packages third party applications implemented new backup procedures using legato networker tape backup systems qualstar jukebox bringing hospital hipaa standards compliance company name city state customer care representative help desk technician supporting primarily supported lawincontext bakermaks client matter intake system cmis active team member providing regression testing various software builds proprietary law document management solution administering linux based system host internal knowledge base portal assisting help desk agents daily troubleshooting company name city state system administrator administered several enterprise servers running mixed environment including sun solaris red linux freebsd sco unix windows nt developed maintained unix shell scripts used automate daily help desk agent tasks selected attend week ibm emerging leaders workshop included training thinking team building team performance managing multiple priorities designed developed unix login reauthorization program using c shell scripting oracle web development resulting inapproximately unused unauthorized unix logins cleared servers company name city state healthcare systems specialist maintain records goods ordered received review evaluate approve specifications issuing awarding bids control purchasing department budgets maintain administer computer networks related computing environments including computer hardware systems software applications software configurations perform data backups disaster recovery operations design configure test computer hardware networking software operating system software attended air force airman leadership school graduating honor graduate education training bachelor science computer science troy state university city state montgomery associate science healthcare systems community college air force city state montgomeryvice president information technology infrastructure operations summary results driven executive management professional years experience diverse industries including healthcare marketing expertise includes team leadership technical architecture training development disaster recovery planning information protection analysis dynamic resourceful extremely driven individual deep passion creating delivering programs solutions empower team company customer meet exceed desired expectations skills infrastructure management data center operations project management team building coaching vendor management negotiation budget management policy program development lan wan san firewalls routers experience company name city state vice president information technology infrastructure operations current reduced overall network bandwidth costs isp consolidation management manages cloud based phone system x multiple remote locations well premise phone systems responsible infrastructure operations annual budget including purchasing new equipment software licenses network equipment led mentored developed team infrastructure engineers architects administrators multiple geographic locations manages multiple datacenters premise network server cloud presence responsible vendor relationships contracts negotiating change management successfully migrated users three different domain premise exchange servers ms exchange online single domain planning executing migration prem saas servers application cloud based solution lead manage support design development implementation infrastructure hardware software network components well disaster recovery business continuity practices currently managing infrastructure operations offshore delivery center document execute policies company wide company name city state director network operations maintains nortel bcm telephony servers including analog voip phones provide technical support designers marketing sales departments suppliers engineers team members product development implementation process monitor functioning equipment make necessary modifications ensure system operates conformance specifications build test modify product prototypes using working models theoretical models constructed computer simulation store retrieve manipulate data analysis system capabilities requirements setup maintained monitored remote branch office locations internet access tied back chicago office ipsec tunnel cisco asa responsible entrapass security system allowing access suite doors utilizing id badge setup configured supports multiple crm erp systems sage mas crm dynamics well converting quickbooks db sage mas company name city state information operations specialist responsible administering microsoft environment consisting primarily proliant servers including patch management account maintenance general system administration duties maintains cisco call manager application unity server providing voip services user community built new pc deployment image using symantec ghost intrinsic swimage responsible creating silent install packages third party applications implemented new backup procedures using legato networker tape backup systems qualstar jukebox bringing hospital hipaa standards compliance company name city state customer care representative help desk technician supporting primarily supported lawincontext bakermaks client matter intake system cmis active team member providing regression testing various software builds proprietary law document management solution administering linux based system host internal knowledge base portal assisting help desk agents daily troubleshooting company name city state system administrator administered several enterprise servers running mixed environment including sun solaris red linux freebsd sco unix windows nt developed maintained unix shell scripts used automate daily help desk agent tasks selected attend week ibm emerging leaders workshop included training thinking team building team performance managing multiple priorities designed developed unix login reauthorization program using c shell scripting oracle web development resulting inapproximately unused unauthorized unix logins cleared servers company name city state healthcare systems specialist maintain records goods ordered received review evaluate approve specifications issuing awarding bids control purchasing department budgets maintain administer computer networks related computing environments including computer hardware systems software applications software configurations perform data backups disaster recovery operations design configure test computer hardware networking software operating system software attended air force airman leadership school graduating honor graduate education training bachelor science computer science troy state university city state montgomery associate science healthcare systems community college air force city state montgomery
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information technology specialist information security officer profile blah blah core qualifications oracle certified professional ocp versions g g certified information systems security professional cissp isc certified information security manager cism isaca unix linux strong collaborative skills patch management database servers professional experience information technology specialist information security officer july company name city state installing configuring oracle software versions g c scripting maintenance monitoring tools creating risk assessment template based nist r facilitate evaluate secure software development practice building automated database risk security models quantifying degrees database risk enabling standardization prioritization remediation efforts managing mentoring support staff participating x production support security monitoring rotation large scale mission critical applications developing implementing supporting enterprise backup recovery change control security audit procedures performing database server application performance security monitoring tuning implementing vendor customized database auditing analysis packages develop pattern recognition triggers anti money laundering systems working closely corporate security ensure application database server procedures controls support government regulations corporate policies designing implementing least privilege database administration model application development templates providing support guidance modeling development testing enterprise applications ensure applications secure highly available fully meet needs end user communities develop enterprise database installation configuration monitoring security standards procedures train database administrators security best practices change control monitoring account management role based user administration create configure security templates oracle enterprise manager act bureau security liaison represented database security conferences meetings develop implement database security policies procedures create comprehensive cross referenced database security benchmark utilizing cis oracle security benchmark nist dod managed ibm engagement guardium proof concept procurement remediation roadmap database application security issues identify analyze data access rights violate state law memoranda understanding replace manual terminal service audit reports secure service repeatable audited process using pl sql cognos vice president september company name city state perform database penetration testing regular server database scanning security vulnerabilities compromised passwords technical lead database consolidation backup software replacement peoplesoft upgrade anti money laundering projects responsible operational aspects oracle database administration activities including capacity planning installation configuration oracle rdbms grid control asm software patches supporting products backup recovery database tuning monitoring troubleshooting utilizing tkprof oem statspack dbartisan tivoli custom sql pl sql unix shell scripts plan manage multi location disaster recovery exercises provide operational x support corporate oracle systems databases servers versions oracle operating systems developed implemented procedures reduced house database problem tickets job failures call support issues created enterprise wide capacity planning troubleshooting performance monitoring models coordinated supported application development testing performance improvement efforts including data model revisions sql tuning client configurations instituted series workshops classes training programs developers expand knowledge understanding sql oracle data security group self sufficient performed block level data recovery oracle corporation said possible saving critical business data minimizing impact business functions database manager february april company name city state created supported multi instance spatial environments internet startup company gathered user requirements designed built logical physical database structures managed unix server farm ensure sizing organization recoverability wrote pl sql sqlloader custom routines load integrate data various outside sources enforce data security reliability integrity monitored shared system resources recommend improvements application development staff wrote database monitoring scripts used page dba event database problems automated dba functions table restructuring statistics space management backup senior database administrator january february company name city state technical liaison support manager international leasing company traveled abroad needed participated due diligence audits takeover candidate companies wrote oracle installation configuration standards windows nt unix created dba practice lab developed practice lab exercises dba staff learn backup recovery software worked closely various vendors development groups improve application reliability performance developed capability maturity model created cmm training program database administration provided x support international commercial leasing applications system staff specialist database administrator december january company name city state dba telesales signature verification electronic payment systems participated site disaster recovery exercises reviewed schema tuned queries managed change control process developed cost based sql standards trained development staff sql tuning provided database design consultation projects developed database installation administration guidelines senior database administrator june december company name city state converted document management system sybase oracle mentored trained oracle database administrators client sites monitored tuned oracle system applications prevent resource shortages shorten execution time long running queries conducted training database concepts sql database administrator september june company name city state implemented maintained critical high volume online internet server oracle databases unix environment performed performance monitoring capacity planning application tuning worked closely engineering consulting firm trouble shoot database applications optimize system performance ensure data integrity increase system reliability wrote extensive sql pl sql programs manage data create ad hoc reports developed implemented enforced oracle design usage standards associate computer programmer analyst june september company name city state technical lead responsible pavement bridge management systems development production oracle databases operating client server environment prepared edp sections consulting contracts budgets managing analyst pavement bridge maintenance systems jointly developed rensselaer polytechnic institute thruway authority developed maintained data standards agency data dictionary system education master science management college saint rose city state management bachelor arts music history city state music history skills account management ad analyst application development asm agency audit reports auditing backup budgets c capability maturity model cmm capacity planning client server cognos concept conferences consultation consulting contracts client data dictionary system database applications database administration dba databases database database design designing disaster recovery document management due diligence government regulations ibm information security information systems law managing meetings mentoring access money windows nt modeling enterprise operating systems oracle enterprise manager oracle oracle database pl sql page peoplesoft policies procurement oracle rdbms risk assessment scanning servers scripts scripting software development sql sqlloader statistics sybase systems development training programs troubleshooting unix unix shell scripts upgrade workshopsinformation technology specialist information security officer profile blah blah core qualifications oracle certified professional ocp versions g g certified information systems security professional cissp isc certified information security manager cism isaca unix linux strong collaborative skills patch management database servers professional experience information technology specialist information security officer july company name city state installing configuring oracle software versions g c scripting maintenance monitoring tools creating risk assessment template based nist r facilitate evaluate secure software development practice building automated database risk security models quantifying degrees database risk enabling standardization prioritization remediation efforts managing mentoring support staff participating x production support security monitoring rotation large scale mission critical applications developing implementing supporting enterprise backup recovery change control security audit procedures performing database server application performance security monitoring tuning implementing vendor customized database auditing analysis packages develop pattern recognition triggers anti money laundering systems working closely corporate security ensure application database server procedures controls support government regulations corporate policies designing implementing least privilege database administration model application development templates providing support guidance modeling development testing enterprise applications ensure applications secure highly available fully meet needs end user communities develop enterprise database installation configuration monitoring security standards procedures train database administrators security best practices change control monitoring account management role based user administration create configure security templates oracle enterprise manager act bureau security liaison represented database security conferences meetings develop implement database security policies procedures create comprehensive cross referenced database security benchmark utilizing cis oracle security benchmark nist dod managed ibm engagement guardium proof concept procurement remediation roadmap database application security issues identify analyze data access rights violate state law memoranda understanding replace manual terminal service audit reports secure service repeatable audited process using pl sql cognos vice president september company name city state perform database penetration testing regular server database scanning security vulnerabilities compromised passwords technical lead database consolidation backup software replacement peoplesoft upgrade anti money laundering projects responsible operational aspects oracle database administration activities including capacity planning installation configuration oracle rdbms grid control asm software patches supporting products backup recovery database tuning monitoring troubleshooting utilizing tkprof oem statspack dbartisan tivoli custom sql pl sql unix shell scripts plan manage multi location disaster recovery exercises provide operational x support corporate oracle systems databases servers versions oracle operating systems developed implemented procedures reduced house database problem tickets job failures call support issues created enterprise wide capacity planning troubleshooting performance monitoring models coordinated supported application development testing performance improvement efforts including data model revisions sql tuning client configurations instituted series workshops classes training programs developers expand knowledge understanding sql oracle data security group self sufficient performed block level data recovery oracle corporation said possible saving critical business data minimizing impact business functions database manager february april company name city state created supported multi instance spatial environments internet startup company gathered user requirements designed built logical physical database structures managed unix server farm ensure sizing organization recoverability wrote pl sql sqlloader custom routines load integrate data various outside sources enforce data security reliability integrity monitored shared system resources recommend improvements application development staff wrote database monitoring scripts used page dba event database problems automated dba functions table restructuring statistics space management backup senior database administrator january february company name city state technical liaison support manager international leasing company traveled abroad needed participated due diligence audits takeover candidate companies wrote oracle installation configuration standards windows nt unix created dba practice lab developed practice lab exercises dba staff learn backup recovery software worked closely various vendors development groups improve application reliability performance developed capability maturity model created cmm training program database administration provided x support international commercial leasing applications system staff specialist database administrator december january company name city state dba telesales signature verification electronic payment systems participated site disaster recovery exercises reviewed schema tuned queries managed change control process developed cost based sql standards trained development staff sql tuning provided database design consultation projects developed database installation administration guidelines senior database administrator june december company name city state converted document management system sybase oracle mentored trained oracle database administrators client sites monitored tuned oracle system applications prevent resource shortages shorten execution time long running queries conducted training database concepts sql database administrator september june company name city state implemented maintained critical high volume online internet server oracle databases unix environment performed performance monitoring capacity planning application tuning worked closely engineering consulting firm trouble shoot database applications optimize system performance ensure data integrity increase system reliability wrote extensive sql pl sql programs manage data create ad hoc reports developed implemented enforced oracle design usage standards associate computer programmer analyst june september company name city state technical lead responsible pavement bridge management systems development production oracle databases operating client server environment prepared edp sections consulting contracts budgets managing analyst pavement bridge maintenance systems jointly developed rensselaer polytechnic institute thruway authority developed maintained data standards agency data dictionary system education master science management college saint rose city state management bachelor arts music history city state music history skills account management ad analyst application development asm agency audit reports auditing backup budgets c capability maturity model cmm capacity planning client server cognos concept conferences consultation consulting contracts client data dictionary system database applications database administration dba databases database database design designing disaster recovery document management due diligence government regulations ibm information security information systems law managing meetings mentoring access money windows nt modeling enterprise operating systems oracle enterprise manager oracle oracle database pl sql page peoplesoft policies procurement oracle rdbms risk assessment scanning servers scripts scripting software development sql sqlloader statistics sybase systems development training programs troubleshooting unix unix shell scripts upgrade workshops
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information technology intern test automation engineer summary years experience serving key contributor software development life cycle phases including analysis architectural design prototyping development testing application using java j ee technologies various domains good understanding object oriented programming data structure algorithms design patterns distributed systems excellent working experience backend development using different spring modules spring core container module mvc security data transaction management etc experienced developing microservices spring boot spring rest spring cloud etc extensive experience developing web interfaces using html css bootstrap sass less javascript jquery angularjs reactjs backbonejs experienced working sql databases mysql postgresql oracle knowledge nosql databases mongodb expertise working agile methodology environments scrum experienced working version control tools svn git experienced performing automation using selenium java performing behavioral driven testing using cucumber experienced build tools ant maven gradle using continuous integration tools jenkins proactive learner exceptional analytical design problem solving capabilities excellent communication skills including formal presentations technical documentation productive team based managed projects skills programming languages java j ee javascript android html css sql c c frameworks libraries spring restful web services hibernate angularjs reactjs jquery bootstrap selenium cucumber databases mysql postgresql oracle mongodb h build tools gradle maven ant practices scrum waterfall tdd clean coding continuous delivery architectures microservices single page application rest client server version control svn git cloud application platform aws others bower grunt npm node json xml jenkins ide eclipse intellij android studio operating systems linux windows experience information technology intern test automation engineer company name city state created nicely baked test automation framework provide execution environment automation test scripts framework allowed automated regression testing webtix frontend web interface extremetix ticketing solution company clients use access web services extensively used selenium webdriver spring boot combined write automation scripts dynamic pages webtix written angularjs framework modularized web components java objects following page object model e created object repository locators easily automated leveraged benefits data driven behavior driven approaches built framework maintainable reusable integrated automated tests cucumber behavior driven testing framework allow quality assurance team write high level use cases plain text leveraged jenkins build automated tests project use selenium grid run parallel tests multiple browsers platforms automated reports generation distribution interpreted converted manual test cases automation smoke regression suites trained supported qa team automation framework script issues collaborated qa team went evolutionary approach writing concise documentation help configure framework add new automated tests required worked jira tool create track new project issue java full stack developer company name city state worked varied aspects application development including requirement analysis design implementation testing coded debugged multi tiered java based applications provide enterprise embedded solutions using java spring framework apis mvc aop dao jdbc transaction validation annotation json xml maven junit test involved implementation applications using conventional design practices soa service oriented architecture developed database access layers using spring data jpa hibernate developed rest web services external application integration developed java based sdk driver software making card reader pua v u work linux environment extensive research smart card technology nfc mifare desfire etc projects vms visitor management system andscbtims smart card based trekkers information management system responsible writing core software logic qms queue management system java developing plugin architecture implementing rs tcp http channels plugins interfacing qms hardware devices worked development coordinator projects vms visitors management system qms queue management system scbtims smart card based trekkers information management system worked js jsp html css bootstrap angularjs reactjs design develop interactive user interfaces hmi human machine interface real time data monitoring interactions built multiple mobile applications android ios real time monitoring hydrologic parameters alert dissemination floods glacial lake outburst risks gained experience multi platform mobile application development technologies phonegap titanium fixed bugs implemented improvement features using java j ee large scale projects reviews codes test cases analysis change requests enhancements investing alternate configurations implementing better solutions leveraged array tools optimize efficiency including openerp project management git source control versioning sophisticated ides intellij many responsible client interactions handling technical aspects sales pitch java developer intern company name city state core java programming multithreading exception handling file handling io generics java collections developed entire mrp machine readable passport reading module backend frontend utilizing java java swing used jdbc database connectivity sql server involved backend development optimizing search engine nepal tourism board involved bug fixing code enhancements maintenance activities prepared test plans unit testing implemented test cases using junit software developer intern company name city state designed developed applications using scrum iterative incremental agile software development methodology performed back end development using php codeigniter mvc framework developed cms system majorly based php mysql built file crawler app codeigniter sorting removing duplicates redundant files created data entry forms html embedded php trained effectively utilizing agile methodologies object oriented programming practices maintained project documentation trained utilizing version control system git managing project timeline use openerp comprehensive suite business applications responsible writing user administrator modules php mysql applications technical specifications responsible implementing hosting prototype systems test servers attended seminars workshops sql structured query language database design education master science computer science lamar university city state united states america gpa bachelor engineering electronics communication engineering tribhuvan university city state nepal gpa honours distinction winner national robotics competition yantra organized robotics association nepal ran july outstanding student award lamar university fall extra curricular activities resource manager robotics club kathmandu engineering college tribhuvan university twice winner national robotics competition organized robotics association nepal ran conducted mentored microcontroller workshop th january circuit synthesis training program th june kathmandu engineering college presented ideas project based android controlled robot locus annual technological festival nepal gave presentation nepal army club application robotics safety security tech exhibition treasurer event nepalese student association lamar university website links website www sagunpandey com linkedin www linkedin com sagunpandey github www github com sagunpandeyinformation technology intern test automation engineer summary years experience serving key contributor software development life cycle phases including analysis architectural design prototyping development testing application using java j ee technologies various domains good understanding object oriented programming data structure algorithms design patterns distributed systems excellent working experience backend development using different spring modules spring core container module mvc security data transaction management etc experienced developing microservices spring boot spring rest spring cloud etc extensive experience developing web interfaces using html css bootstrap sass less javascript jquery angularjs reactjs backbonejs experienced working sql databases mysql postgresql oracle knowledge nosql databases mongodb expertise working agile methodology environments scrum experienced working version control tools svn git experienced performing automation using selenium java performing behavioral driven testing using cucumber experienced build tools ant maven gradle using continuous integration tools jenkins proactive learner exceptional analytical design problem solving capabilities excellent communication skills including formal presentations technical documentation productive team based managed projects skills programming languages java j ee javascript android html css sql c c frameworks libraries spring restful web services hibernate angularjs reactjs jquery bootstrap selenium cucumber databases mysql postgresql oracle mongodb h build tools gradle maven ant practices scrum waterfall tdd clean coding continuous delivery architectures microservices single page application rest client server version control svn git cloud application platform aws others bower grunt npm node json xml jenkins ide eclipse intellij android studio operating systems linux windows experience information technology intern test automation engineer company name city state created nicely baked test automation framework provide execution environment automation test scripts framework allowed automated regression testing webtix frontend web interface extremetix ticketing solution company clients use access web services extensively used selenium webdriver spring boot combined write automation scripts dynamic pages webtix written angularjs framework modularized web components java objects following page object model e created object repository locators easily automated leveraged benefits data driven behavior driven approaches built framework maintainable reusable integrated automated tests cucumber behavior driven testing framework allow quality assurance team write high level use cases plain text leveraged jenkins build automated tests project use selenium grid run parallel tests multiple browsers platforms automated reports generation distribution interpreted converted manual test cases automation smoke regression suites trained supported qa team automation framework script issues collaborated qa team went evolutionary approach writing concise documentation help configure framework add new automated tests required worked jira tool create track new project issue java full stack developer company name city state worked varied aspects application development including requirement analysis design implementation testing coded debugged multi tiered java based applications provide enterprise embedded solutions using java spring framework apis mvc aop dao jdbc transaction validation annotation json xml maven junit test involved implementation applications using conventional design practices soa service oriented architecture developed database access layers using spring data jpa hibernate developed rest web services external application integration developed java based sdk driver software making card reader pua v u work linux environment extensive research smart card technology nfc mifare desfire etc projects vms visitor management system andscbtims smart card based trekkers information management system responsible writing core software logic qms queue management system java developing plugin architecture implementing rs tcp http channels plugins interfacing qms hardware devices worked development coordinator projects vms visitors management system qms queue management system scbtims smart card based trekkers information management system worked js jsp html css bootstrap angularjs reactjs design develop interactive user interfaces hmi human machine interface real time data monitoring interactions built multiple mobile applications android ios real time monitoring hydrologic parameters alert dissemination floods glacial lake outburst risks gained experience multi platform mobile application development technologies phonegap titanium fixed bugs implemented improvement features using java j ee large scale projects reviews codes test cases analysis change requests enhancements investing alternate configurations implementing better solutions leveraged array tools optimize efficiency including openerp project management git source control versioning sophisticated ides intellij many responsible client interactions handling technical aspects sales pitch java developer intern company name city state core java programming multithreading exception handling file handling io generics java collections developed entire mrp machine readable passport reading module backend frontend utilizing java java swing used jdbc database connectivity sql server involved backend development optimizing search engine nepal tourism board involved bug fixing code enhancements maintenance activities prepared test plans unit testing implemented test cases using junit software developer intern company name city state designed developed applications using scrum iterative incremental agile software development methodology performed back end development using php codeigniter mvc framework developed cms system majorly based php mysql built file crawler app codeigniter sorting removing duplicates redundant files created data entry forms html embedded php trained effectively utilizing agile methodologies object oriented programming practices maintained project documentation trained utilizing version control system git managing project timeline use openerp comprehensive suite business applications responsible writing user administrator modules php mysql applications technical specifications responsible implementing hosting prototype systems test servers attended seminars workshops sql structured query language database design education master science computer science lamar university city state united states america gpa bachelor engineering electronics communication engineering tribhuvan university city state nepal gpa honours distinction winner national robotics competition yantra organized robotics association nepal ran july outstanding student award lamar university fall extra curricular activities resource manager robotics club kathmandu engineering college tribhuvan university twice winner national robotics competition organized robotics association nepal ran conducted mentored microcontroller workshop th january circuit synthesis training program th june kathmandu engineering college presented ideas project based android controlled robot locus annual technological festival nepal gave presentation nepal army club application robotics safety security tech exhibition treasurer event nepalese student association lamar university website links website www sagunpandey com linkedin www linkedin com sagunpandey github www github com sagunpandey
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information technology aws admin intern experience information technology aws admin intern company name city state researched implemented secure cloud infrastructure migrating financial data aws seamless integration company financial department achieved overall increment efficiency migrating company infrastructure aws cloud reduced company infrastructure cost times implemented secure site backups scheduled weekly ssh dumps remote server configured troubleshot switches routers firewalls using tcp ip protocols network engineer intern company name built lan small scale business enterprises using http dhcp dns ospf vlan aws certified solutions architect associate company name city state id j g c mfe rsq aug cisco certified network associate ccna id csco company name set vpc network amazon created public private subnets security groups elastic ip nat gateway created ec instance windows ami host application virtual machine wan network deployment multinational organization using cisco packet tracer fall configured routers switches implemented ip addressing subnetting multi location enterprise network using dhcp ospf hsrp rstp routing redundancy solved security threats providing network security using acl port security linux based integrated ad hoc network infrastructure linux ubuntu fall designed implemented prototype illustrating client server model hosting webserver apache master slave work history information technology aws admin intern company name city state researched implemented secure cloud infrastructure migrating financial data aws seamless integration company financial department achieved overall increment efficiency migrating company infrastructure aws cloud reduced company infrastructure cost times implemented secure site backups scheduled weekly ssh dumps remote server configured troubleshot switches routers firewalls using tcp ip protocols network engineer intern company name built lan small scale business enterprises using http dhcp dns ospf vlan aws certified solutions architect associate company name city state id j g c mfe rsq aug cisco certified network associate ccna id csco company name set vpc network amazon created public private subnets security groups elastic ip nat gateway created ec instance windows ami host application virtual machine wan network deployment multinational organization using cisco packet tracer fall configured routers switches implemented ip addressing subnetting multi location enterprise network using dhcp ospf hsrp rstp routing redundancy solved security threats providing network security using acl port security linux based integrated ad hoc network infrastructure linux ubuntu fall designed implemented prototype illustrating client server model hosting webserver apache master slave accomplishmentsdns server dhcp server backup server integrated network release dynamic ipv ipv addresses provide firewall protection nfs ipsec vpn multi client server application spring developed real time multi client server application python group implementing socket programming secured application providing features aes encryption sha md symmetric key method client server socket programming using tcp python fall developed python script client linux performing set mathematical expressions sent server evaluated result receiving flag sent server client successful execution mathematical expressions indicating secure successful tcp socket client server connection establishment sdn based load balancer fall designed software defined network provide server load distribution pool http servers analyzing incoming packets routing accordingly optimized congestion performing load balancing round robin technique pox controller using openflow switch client server application public key cryptography python fall developed secured tcp connection encryption decryption text file matched output receiver created public key cryptography generate set public private key pem file using rsa cryptosystem education master science telecommunication networks northeastern university solapur university city state bachelor engineering electronics telecommunications summary actively seeking full time opportunities december highlights ip networking protocols tcp ip udp http dhcp dns stp hsrp isis rip ospf mpls ftp smtp ipsec vlan vpn network tools wireshark vmware cisco packet tracer virtualbox oracle windows server aws active directory operating systems windows linux centos ubuntu rhel programming languages python bash scripting coursework data networking linux network engineers internet protocols architecture network security computer communication networks multimedia communication active directory routers ad routing apache ssh bash scripting ccna smtp cisco certified network associate switches cisco tcp ip client server vpn dhcp wan dns windows server financial firewalls ftp gateway http internet protocols ip isis lan linux windows multimedia enterprise network security network networking networks operating systems oracle programming protocols python rip skills ip networking protocols tcp ip udp http dhcp dns stp hsrp isis rip ospf mpls ftp smtp ipsec vlan vpn network tools wireshark vmware cisco packet tracer virtualbox oracle windows server aws active directory operating systems windows linux centos ubuntu rhel programming languages python bash scripting coursework data networking linux network engineers internet protocols architecture network security ccomputer communication networks multimedia communication active directory ad apache bash ccna cisco certified network associate cisco client server dhcp dns financial firewalls ftp gateway http internet protocols ip isis lan linux windows multimedia enterprise network security network networking networks operating systems oracle programming protocols python rip routers routing ssh scripting smtp switches tcp ip vpn wan windows serverinformation technology aws admin intern experience information technology aws admin intern company name city state researched implemented secure cloud infrastructure migrating financial data aws seamless integration company financial department achieved overall increment efficiency migrating company infrastructure aws cloud reduced company infrastructure cost times implemented secure site backups scheduled weekly ssh dumps remote server configured troubleshot switches routers firewalls using tcp ip protocols network engineer intern company name built lan small scale business enterprises using http dhcp dns ospf vlan aws certified solutions architect associate company name city state id j g c mfe rsq aug cisco certified network associate ccna id csco company name set vpc network amazon created public private subnets security groups elastic ip nat gateway created ec instance windows ami host application virtual machine wan network deployment multinational organization using cisco packet tracer fall configured routers switches implemented ip addressing subnetting multi location enterprise network using dhcp ospf hsrp rstp routing redundancy solved security threats providing network security using acl port security linux based integrated ad hoc network infrastructure linux ubuntu fall designed implemented prototype illustrating client server model hosting webserver apache master slave work history information technology aws admin intern company name city state researched implemented secure cloud infrastructure migrating financial data aws seamless integration company financial department achieved overall increment efficiency migrating company infrastructure aws cloud reduced company infrastructure cost times implemented secure site backups scheduled weekly ssh dumps remote server configured troubleshot switches routers firewalls using tcp ip protocols network engineer intern company name built lan small scale business enterprises using http dhcp dns ospf vlan aws certified solutions architect associate company name city state id j g c mfe rsq aug cisco certified network associate ccna id csco company name set vpc network amazon created public private subnets security groups elastic ip nat gateway created ec instance windows ami host application virtual machine wan network deployment multinational organization using cisco packet tracer fall configured routers switches implemented ip addressing subnetting multi location enterprise network using dhcp ospf hsrp rstp routing redundancy solved security threats providing network security using acl port security linux based integrated ad hoc network infrastructure linux ubuntu fall designed implemented prototype illustrating client server model hosting webserver apache master slave accomplishmentsdns server dhcp server backup server integrated network release dynamic ipv ipv addresses provide firewall protection nfs ipsec vpn multi client server application spring developed real time multi client server application python group implementing socket programming secured application providing features aes encryption sha md symmetric key method client server socket programming using tcp python fall developed python script client linux performing set mathematical expressions sent server evaluated result receiving flag sent server client successful execution mathematical expressions indicating secure successful tcp socket client server connection establishment sdn based load balancer fall designed software defined network provide server load distribution pool http servers analyzing incoming packets routing accordingly optimized congestion performing load balancing round robin technique pox controller using openflow switch client server application public key cryptography python fall developed secured tcp connection encryption decryption text file matched output receiver created public key cryptography generate set public private key pem file using rsa cryptosystem education master science telecommunication networks northeastern university solapur university city state bachelor engineering electronics telecommunications summary actively seeking full time opportunities december highlights ip networking protocols tcp ip udp http dhcp dns stp hsrp isis rip ospf mpls ftp smtp ipsec vlan vpn network tools wireshark vmware cisco packet tracer virtualbox oracle windows server aws active directory operating systems windows linux centos ubuntu rhel programming languages python bash scripting coursework data networking linux network engineers internet protocols architecture network security computer communication networks multimedia communication active directory routers ad routing apache ssh bash scripting ccna smtp cisco certified network associate switches cisco tcp ip client server vpn dhcp wan dns windows server financial firewalls ftp gateway http internet protocols ip isis lan linux windows multimedia enterprise network security network networking networks operating systems oracle programming protocols python rip skills ip networking protocols tcp ip udp http dhcp dns stp hsrp isis rip ospf mpls ftp smtp ipsec vlan vpn network tools wireshark vmware cisco packet tracer virtualbox oracle windows server aws active directory operating systems windows linux centos ubuntu rhel programming languages python bash scripting coursework data networking linux network engineers internet protocols architecture network security ccomputer communication networks multimedia communication active directory ad apache bash ccna cisco certified network associate cisco client server dhcp dns financial firewalls ftp gateway http internet protocols ip isis lan linux windows multimedia enterprise network security network networking networks operating systems oracle programming protocols python rip routers routing ssh scripting smtp switches tcp ip vpn wan windows server
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vice president information technology software engineering professional summary results driven business minded technology leader years experience technology software development professional passionate developing people teams reach greatest potential thought leader partners business drive strategy conception execution team player places priority networking relationship building diversity achieve greatest possible outcome progressive technology leader innovative growth mindset skills people centered leadership strategic tactical planning software engineering designing architecting systems coaching talent development building culture innovation engagement transformation change advocate work history vice president information technology software engineering current company name city state leading aspects application development corporate systems teams encompassing associates plus consultants budget key capital trans formative projects full life cycle delivering world class business solutions supporting company wide fit growth initiative focuses improving customer associate experience transforming business processes leveraging modern technology solutions replacing antiquated systems leading technology transformation focused platforming legacy core systems cloud microservices containers based architecture running aws platform allows safelite deliver business value faster improved speed market leading implementation robotic process automation rpa automating manual repetitive business processes anticipated savings year assistant vice president solutions delivery company name city state defined executed product vision safelite overall core systems architecture drives business growth national contact centers retail locations mobile technicians warehouses distribution centers multiple customer driven responsive web applications customer app engagement tools drove adoption agile methodologies technology teams business units built high performance autonomous agile product teams highly engaged safelite business teams deliver product value customers extended safelite core systems enable overall omni channel vision safelite able seamlessly service customers central unified platform provides consistent service regardless customer channel choice managed successful delivery customer engagement initiatives watch way app service emails way text text web multi modal service experience bots pilot ivr aws connect personalized promo codes email campaigns leveraging sales force marketing cloud etc launched road innovation program engage motivate team members promote innovation leading change adopting emerging technologies renovate systems improve customer experience led architecture delivery first ever cloud based end end claim solution support types claims national contact centers sunsetted legacy moving customer case management tool sales force service cloud sales data bi platform oversaw implementation new enterprise integration platform mulesoft director technology company name city state managed successful delivery web responsive self serviced digital portals policyholders agents insurance claim adjusters cash customers led legacy safelite com site upgrade modern web responsive self service site online conversion self service usage went years managed design implementation new services layer restful apis enable echo systems insurance carriers integrate led implementation end end ivr solution key insurance partner integrations insurance partner glass scheduling oversaw implementation new inventory management forecasting systems oracle ebs gains information technology manager company name city state transformed safelite systems teams safelite solutions safelite autoglass service autoglass business units legacy platforms run support teams modern systems smaller product teams capable extending needed business functionality supporting safelite growth managed effort platform legacy point sale pricing scheduling work order management inventory system lead technical efforts move distributed service architecture using net build applications wcf services managed implementation new glass claims management system migrated insurance carriers glass claim processing legacy mainframe system lead designs architecture move distributed architecture using net c sql server team lead company name city state information technology consultant company name city state education mini mba boston university bs electronics communications engineering anjuman engineering college city www linkedin com boppanarao affiliations stevie award gold winner watch way safelite solutions innovation award new claims management tool belron exceptional customer service part identification safelite group customer driven leadership award belron exceptional service award allstate integration belron exceptional service award customer self service innovation safelite group wall fame award safelite group wall fame award skills people centered leadership strategic tactical planning software engineering designing architecting systems coaching talent development building culture innovation engagement transformation change advocate work history vice president information technology software engineering current company name city state leading aspects application development corporate systems teams encompassing associates plus consultants budget key capital trans formative projects full life cycle delivering world class business solutions supporting company wide fit growth initiative focuses improving customer associate experience transforming business processes leveraging modern technology solutions replacing antiquated systems leading technology transformation focused platforming legacy core systems cloud microservices containers based architecture running aws platform allows safelite deliver business value faster improved speed market leading implementation robotic process automation rpa automating manual repetitive business processes anticipated savings year assistant vice president solutions delivery company name city state defined executed product vision safelite overall core systems architecture drives business growth national contact centers retail locations mobile technicians warehouses distribution centers multiple customer driven responsive web applications customer app engagement tools drove adoption agile methodologies technology teams business units built high performance autonomous agile product teams highly engaged safelite business teams deliver product value customers extended safelite core systems enable overall omni channel vision safelite able seamlessly service customers central unified platform provides consistent service regardless customer channel choice managed successful delivery customer engagement initiatives watch way app service emails way text text web multi modal service experience bots pilot ivr aws connect personalized promo codes email campaigns leveraging sales force marketing cloud etc launched road innovation program engage motivate team members promote innovation leading change adopting emerging technologies renovate systems improve customer experience led architecture delivery first ever cloud based end end claim solution support types claims national contactcenters sunsetted legacy moving customer case management tool sales force service cloud sales data bi platform oversaw implementation new enterprise integration platform mulesoft director technology company name city state managed successful delivery web responsive self serviced digital portals policyholders agents insurance claim adjusters cash customers led legacy safelite com site upgrade modern web responsive self service site online conversion self service usage went years managed design implementation new services layer restful apis enable echo systems insurance carriers integrate led implementation end end ivr solution key insurance partner integrations insurance partner glass scheduling oversaw implementation new inventory management forecasting systems oracle ebs gains information technology manager company name city state transformed safelite systems teams safelite solutions safelite autoglass service autoglass business units legacy platforms run support teams modern systems smaller product teams capable extending needed business functionality supporting safelite growth managed effort platform legacy point sale pricing scheduling work order management inventory system lead technical efforts move distributed service architecture using net build applications wcf services managed implementation new glass claims management system migrated insurance carriers glass claim processing legacy mainframe system lead designs architecture move distributed architecture using net c sql server team lead company name city state information technology consultant company name city statevice president information technology software engineering professional summary results driven business minded technology leader years experience technology software development professional passionate developing people teams reach greatest potential thought leader partners business drive strategy conception execution team player places priority networking relationship building diversity achieve greatest possible outcome progressive technology leader innovative growth mindset skills people centered leadership strategic tactical planning software engineering designing architecting systems coaching talent development building culture innovation engagement transformation change advocate work history vice president information technology software engineering current company name city state leading aspects application development corporate systems teams encompassing associates plus consultants budget key capital trans formative projects full life cycle delivering world class business solutions supporting company wide fit growth initiative focuses improving customer associate experience transforming business processes leveraging modern technology solutions replacing antiquated systems leading technology transformation focused platforming legacy core systems cloud microservices containers based architecture running aws platform allows safelite deliver business value faster improved speed market leading implementation robotic process automation rpa automating manual repetitive business processes anticipated savings year assistant vice president solutions delivery company name city state defined executed product vision safelite overall core systems architecture drives business growth national contact centers retail locations mobile technicians warehouses distribution centers multiple customer driven responsive web applications customer app engagement tools drove adoption agile methodologies technology teams business units built high performance autonomous agile product teams highly engaged safelite business teams deliver product value customers extended safelite core systems enable overall omni channel vision safelite able seamlessly service customers central unified platform provides consistent service regardless customer channel choice managed successful delivery customer engagement initiatives watch way app service emails way text text web multi modal service experience bots pilot ivr aws connect personalized promo codes email campaigns leveraging sales force marketing cloud etc launched road innovation program engage motivate team members promote innovation leading change adopting emerging technologies renovate systems improve customer experience led architecture delivery first ever cloud based end end claim solution support types claims national contact centers sunsetted legacy moving customer case management tool sales force service cloud sales data bi platform oversaw implementation new enterprise integration platform mulesoft director technology company name city state managed successful delivery web responsive self serviced digital portals policyholders agents insurance claim adjusters cash customers led legacy safelite com site upgrade modern web responsive self service site online conversion self service usage went years managed design implementation new services layer restful apis enable echo systems insurance carriers integrate led implementation end end ivr solution key insurance partner integrations insurance partner glass scheduling oversaw implementation new inventory management forecasting systems oracle ebs gains information technology manager company name city state transformed safelite systems teams safelite solutions safelite autoglass service autoglass business units legacy platforms run support teams modern systems smaller product teams capable extending needed business functionality supporting safelite growth managed effort platform legacy point sale pricing scheduling work order management inventory system lead technical efforts move distributed service architecture using net build applications wcf services managed implementation new glass claims management system migrated insurance carriers glass claim processing legacy mainframe system lead designs architecture move distributed architecture using net c sql server team lead company name city state information technology consultant company name city state education mini mba boston university bs electronics communications engineering anjuman engineering college city www linkedin com boppanarao affiliations stevie award gold winner watch way safelite solutions innovation award new claims management tool belron exceptional customer service part identification safelite group customer driven leadership award belron exceptional service award allstate integration belron exceptional service award customer self service innovation safelite group wall fame award safelite group wall fame award skills people centered leadership strategic tactical planning software engineering designing architecting systems coaching talent development building culture innovation engagement transformation change advocate work history vice president information technology software engineering current company name city state leading aspects application development corporate systems teams encompassing associates plus consultants budget key capital trans formative projects full life cycle delivering world class business solutions supporting company wide fit growth initiative focuses improving customer associate experience transforming business processes leveraging modern technology solutions replacing antiquated systems leading technology transformation focused platforming legacy core systems cloud microservices containers based architecture running aws platform allows safelite deliver business value faster improved speed market leading implementation robotic process automation rpa automating manual repetitive business processes anticipated savings year assistant vice president solutions delivery company name city state defined executed product vision safelite overall core systems architecture drives business growth national contact centers retail locations mobile technicians warehouses distribution centers multiple customer driven responsive web applications customer app engagement tools drove adoption agile methodologies technology teams business units built high performance autonomous agile product teams highly engaged safelite business teams deliver product value customers extended safelite core systems enable overall omni channel vision safelite able seamlessly service customers central unified platform provides consistent service regardless customer channel choice managed successful delivery customer engagement initiatives watch way app service emails way text text web multi modal service experience bots pilot ivr aws connect personalized promo codes email campaigns leveraging sales force marketing cloud etc launched road innovation program engage motivate team members promote innovation leading change adopting emerging technologies renovate systems improve customer experience led architecture delivery first ever cloud based end end claim solution support types claims national contactcenters sunsetted legacy moving customer case management tool sales force service cloud sales data bi platform oversaw implementation new enterprise integration platform mulesoft director technology company name city state managed successful delivery web responsive self serviced digital portals policyholders agents insurance claim adjusters cash customers led legacy safelite com site upgrade modern web responsive self service site online conversion self service usage went years managed design implementation new services layer restful apis enable echo systems insurance carriers integrate led implementation end end ivr solution key insurance partner integrations insurance partner glass scheduling oversaw implementation new inventory management forecasting systems oracle ebs gains information technology manager company name city state transformed safelite systems teams safelite solutions safelite autoglass service autoglass business units legacy platforms run support teams modern systems smaller product teams capable extending needed business functionality supporting safelite growth managed effort platform legacy point sale pricing scheduling work order management inventory system lead technical efforts move distributed service architecture using net build applications wcf services managed implementation new glass claims management system migrated insurance carriers glass claim processing legacy mainframe system lead designs architecture move distributed architecture using net c sql server team lead company name city state information technology consultant company name city state
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