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trainbert

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Skill Web Technologies: HTML, CSS, XML, SOAPUI, Web Services

Skill Test Management Tools: Bugzilla, QuickTestPro(QTP)9.2, HP Quality Center/ALM

Skill Professional Experience

Skill Client: OUTFRONT MEDIA, MANHATTAN, NY Jul’16 to Current ◊ 1 yr. 3months

Skill Role: Sr. Business Analyst/Agile

Exp Responsibilities:

Exp Prepared Business Requirements Documents (BRD), Systems Requirement Specifications (SRS), Use Case Specifications, Supplementary documents, Activity Diagrams, Data Trace Map Document & Data Quality Mapping documents depending upon the various media client’s needs.

Exp Developed User Interface Requirements, User Interface Specifications, UI/Front End mockup screens, Wireframes using Visio, Balsamiq and Usability Standards.

Exp Created ‘Technical Specifications Documents’ based on the ‘Functional Design Document’ for the ETL coding to build the data mart for most of the out of home campaigns.

Exp Conducted GAP analysis, identified and documented business bottle necks for improving the system.

Exp Discussions with various stakeholders on deciding the backlog priorities based on user points and business value to design release backlog.

Exp Using INVEST and SMART principles for writing well defined user stories and tasks.

Exp Managing daily scrum meetings, working on the team impediments and communicating with product owner.

Exp Negotiating effectively with Product owner on the release priorities and exceptional scope creep.

Exp Identified the individual RMAs through Tableau and then tracked them down through our return database.

Exp Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.

Exp Retrieved some data and its functionality from Third-Party API's and displayed within the lightning component.

Exp Overseeing, analyzing and responding to issues and Helpdesk tickets for IBM I-Series AS/400 by monitoring batch production, logging all issues on problem tracking system and escalating when needed.

Exp Conducting JAD (Joint application design) across various cross functional teams and JAR (Joint Application Resolution) sessions for effective requirements management.

Exp Convert, clean analyze and document large data files prior to importing databases and present data-insights to management.

Exp Designing, Developing and supporting interactive Tableau Dashboard reports. Involved in creating Dashboards and needed using Tableau Desktop and published them to Tableau server.

Exp Recommending Dashboards per Tableau visualization features and delivering reports to business team on timely manner.

Exp Triaging the tickets and prioritizing them based on the business priority in a product owner capacity.

Exp Defining the user acceptance criteria for the issues from the production and passing it on to the appropriate cross functional team.

Exp Resolving and closing the tickets which don’t need intervention of the technical team which are non-functional properties of the application.

Exp Maintaining appropriate matrices for defect tracking and conducting follow up meetings with the team to understand the status of the tickets assigned.

Exp Testing the resolved tickets thoroughly and demonstrating them with the product owners/ business users for approval and closing them.

Exp Collected detailed requirements for E-commerce systems including our B2C websites, eBay store, YouTube channel and mobile properties.

Exp Documented and wireframe system integrations between customer-facing E-commerce properties, 3rd party systems and back-end ERP systems.

Exp Executed system testing & integration testing. Provided extensive support for User Acceptance Testing (UAT).

Exp Involved in writing SQL queries and Database Checkpoints to verify data quality and calculations, reviews Performed data validation testing writing SQL queries.

Exp Tested Web Services, IBM, XML, WSDL using SOAPUI tool and modified the end points when we worked on different servers and different versions of Web Services.

Exp Analyzed large amounts of data sets to determine optimal way to aggregate and report on it using Tableau.

Exp Created JIRA request in tracking tool workflow for the released deliverables.

Exp To understand and enhance the controls within Risk Management & Reporting & to work with the key stakeholders (business and Risk IT) to ensure all requirements surrounding the end to end process are clearly understood and appropriate, clear solutions are designed, documented and implemented.

Exp Ability to produce high quality requirement specifications to support ERP functional design development.

Exp Client: STATE OF NEW YORK, ALBANY, NY Jun’15 – Jun’16 ◊ 1 yr.

Exp Role: Sr. Business Analyst/ Finance

Exp Responsibilities:

Exp Wrote BRD and Use case documentation for requirements analysis, design specifications, user’s guides, installation guides, custom training materials, or project work plan Conceptualization of new requirements from customers, user surveys and competitors.

Exp Proactively partners with other key areas within E-commerce and Merchandising to develop a solid understanding of the analytical, creative and technical aspects of the business.

Exp Checking the integrity of the newly added features and their effect to the existing ones with integrity testing and regression testing.

Exp Mapping system requirements with Test Cases, manually executed test cases in QC, ensuring traceability of Test Cases back to the Business Requirements.

Exp Effectively handling sign off process with stake holders at different levels and executing good conflict resolution approaches.

Exp Created several mock-ups and wireframes for GUI to understand the user requirements.

Exp Prepared user stories, master feature list, product backlog working with Product Owners and SMEs.

Exp Developed Design Models using IBM system architect such as Class and Sequence diagrams using Rational Software Architect (RSA).

Exp Developed Web Front End (GUI) using HTML/HTML5, DHTML, CSS3, JQuery, JQuery UI, AJAX, JSON, XML, XSL, JSP, Spring MVC, and developed validations using Java Script and AJAX.

Exp Worked as Business Intelligence developer using data visualizations tools with specialization on Tableau.

Exp Planning the business analysis effort, determining how requirements will be managed, and reviewing deliverables created by all the BAs on the team for quality and consistency.

Exp Conducting GAP Analysis and documenting the current state and future state, after understanding the Vision from the Business Group and the Technology Group.

Exp Acknowledging and accepting the issues/tickets for the production support team.

Exp Doing the root cause analysis (RCA) of the issue by reproducing the issue and analyzing the business rules around it.

Exp Create and measure key KPIs such as Engaged Visitors, Checkout Drop rate, Conversion rates etc. to gaze the gaps and ensure the success of digital E-commerce Platform.

Exp Worked on Performance tuning in the existing PLSQL and Informatica ETL code.

Exp Developed intuitive reports in SSRS, Report builder and Tableau to support pre-assumed business questions.

Exp Extensively used Spring IOC and Hibernate persistence API and Hibernate was used as ORM mapping tool at the persistence layer.

Exp Developed User Interface Requirements, User Interface Specifications, UI/Front End mockup screens, Wireframes using Visio, Balsamiq, PowerPoint and Usability Standards.

Exp Attended Change Request Meetings to ensure products and changes are fully documented for further Test changes.

Exp Developed and executed unit test cases and test scripts using TDD, Junit, JMock.

Exp Worked on My SQL, Oracle DBMS SQL Server 2008 database for creating DB tables and DB objects.

Exp Utilized GIT for version control.

Exp Involved in QA/UAT and Production support, defect fixing, monitoring server and error logs and Foreseeing the Potential Issues, and escalating to the higher levels.

Exp Created scripts for training all internal users, support personnel, and external customers on ERP system changes and new procedures.

Exp Client: GENENTECH INC., SUNNYVALE, CA Jan’13 – May’15 ◊ 2 yr. 5months

Exp Role: Business Analyst/Healthcare

Exp Responsibilities:

Exp Providing business solutions developed from a unique blend of industry experience, technological expertise, and service excellence, DST also helps its clients in improving efficiencies while also effectively managing the processes, information and products that directly impact quality outcomes.

Exp Identified requirements for the customer and provided Gap Analysis as per the customer requirements and the application.

Exp Co-Managing the Change Control process for the entire project by facilitating group meetings, one-on-one interview sessions and email correspondence with work stream owners to discuss the impact of Change Request on the project.

Exp Analyze all applications and recommend necessary upgrades and patches and perform troubleshoot on all issues.

Exp Developed ETL programs for various types of Data Extracting, Data transformation and Data loading.

Exp Created ETL packages for incremental loading of fact table and handling slowly change changing dimensions.

Exp Reviewed Compliance Instructions/mandates to verify were impact occur with the Facets Business Rules Configuration SME Compliance team, assessing of the applications when reviewing and handling Compliance/Mandates.

Exp Worked on HIPAA transaction codes specifically on EDI 837 (medical claims), 835 (medical claim payments), 276 (claim status), 277 (claim status response), and 834 (premium payments) to incorporate enhancements to existing efforts on capturing and mapping.

Exp Analyzed the business requirement as per the HIPAA rules and regulations to follow in creating business requirement documents.

Exp Prepared various claims and member-eligibility files for the required test, submitting test output to the (vendor) clients through specific format and several similar functions.

Exp Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.

Exp Researched and understood the claims adjudication and reimbursement systems based on HIPAA X12 4010 standards.

Exp Involved in creating 837(I, D, P), 835, 277-U, 270/271, 276/277, 278, 820 and 834 transactions processing flow.

Exp For Project management purpose worked on Microsoft Project, used Microsoft Share Point for maintaining the updated documentation.

Exp Scheduled meetings with technical personnel to determine technical parameters for EDI and other related processes, including communication, security, and privacy.

Exp Created transaction sets requirements, usually with Microsoft Excel, for transactions such as: HIPAA 270/271, 276/277, 835, 837-(I, P, & D), 835 Remittances and others.

Exp Handled Benefit Implementation/Configuration for Provider contract / pricing setup for FACETS.

Exp Business process mapping - Preparation of process maps for as-is and to-be process highlighting the process changes and key system validation points.

Exp Performed Requirement Analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM).

Exp Met with client groups to determine requirements and goals. Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures and create a Business Requirements Document.

Exp Documented the project by generating forms & reports, Business Requirements document, Use case diagrams, activity diagrams and process flows.

Exp Held several JAD and JAR sessions to facilitate interaction with Business Users. Conducted Gap Analysis on the AS-IS and TO-BE business processes.

Exp Developed Use Case diagrams, Business flow diagrams, Activity/State diagrams and Sequence diagrams so that developers and other stake holders can understand the business process by using UML.

Exp Prepared User Acceptance Testing test plans and conducted UAT Testing. Also, prepared user reference documentation.

Exp Client: NATIONWIDE INSURANCE, Lincoln, NE Oct’10 – Dec’12 ◊ 2yrs. 2months

Exp Role: Business Analyst/Finance

Exp Responsibilities:

Exp Validated and processed insurance policy change requests, delegating to other departments/people when necessary.

Exp Gathered Requirements from various business areas like Claims, Provider Relations, Enrollment, Finance and Benefits Administration for their updates to the Claim Processing Engine.

Exp Documented business processes related to external agents, policy changes, including banks and clearing houses.

Exp Optimized Stored Procedures, SSIS Packages, Table Indexes and was involved in performance tuning of Databases

Exp Develop mappings/sessions to migrate these objects From SAP BW/R3 to SFDC application using Informatica and Data Loader.

Exp Analyzed Database structures and data, developed Data Mapping Documents and User Manuals.