Integration Techniques for Creation of Service Tickets in SAP Hybris Service  When you buy a new product or service, you expect a fast delivery, quick support when the product is not working or guidance on how to use it. This requires an excellent multi-channel customer support management. The response should be quick, and the process should be efficient and streamlined. Customers can interact with the company through emails, by calling the Customer Support team, logging issues on a website, Chat etc.  Integration Techniques for Creation of Service Tickets in SAP Hybris Service  