otal   ------------------------------------------- ---------- -------------- ------------ ---------------- -------   Norms and standards (formal and informal)                                                              Accreditation                                                         0                             0   Guidelines                                  0                                                       0   Public reporting                                       0                                            0   Restrict over-the-counter sales                                       0                             0   Prescription control                        0                                                       0   Knowledge                                                                                              Audit/Feedback                              0          0                                            00   Education                                   0          0              0            