    0.00 (0.00)†   Mean scale 0                                         0.00 (0.00)             0.00 (0.00)     0.00 (0.00)     0.00 (0.00)   Responding to mistakes made by others                0.00 (0.00)             0.00 (0.00)     0.00 (0.00)     0.00 (0.00)   Responding to mistakes made by myself                0.00 (0.00)             0.00 (0.00)     0.00 (0.00)     0.00 (0.00)   Legal rights and duties                              0.00 (0.00)             0.00 (0.00)     0.00 (0.00)     0.00 (0.00)   Proper use of medical records                        0.00 (0.00)             0.00 (0.00)     0.00 (0.00)     0.00 (0.00)   Dealing with conflicts                               0.00 (0.00)             0.00 (0.00)     0.00 (0.00)     0.00 (0.00)   Improving quality processes                        