 of care                                                                     Quarterly or more frequently                                        00                P \< 0.00    Less frequently                                                     00                    Develops new revenue sources                                                                Yes                                                                 00                P \< 0.00    No                                                                  00                    Determines which services should be outsourced                                              Yes                                                                 00                P \< 0.00    No                                                                  00                    Reviews reports on patient complaints                                                       Yes                                                                 00                P \< 0.00    No                                                                  00                    