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The bus was an hour late, the driver not nice and driving like crazy on the road. Not a great trip. | 2.2 | 2 |
AC provided, good seats and on time | 4.6 | 5 |
Kampot to PP
Started 20 min late. Trip inkl short brake was less than 3 Hrs. Thanks to the new good road. | 4.2 | 4 |
The bus was on time but the driver is crazy. Constant unsafe driving, honking, texting and calling on his phone. Also, the front seat is incredibly uncomfortable and the seatbelt didn't work. The front windshield had big cracks on it | 2.8 | 3 |
AC was broken all the way. Means they did not check their car before leaving. And the driver did not care. No refunds, no apologize. Low quality customer service. | 1.8 | 2 |
the bus was late, because it took several detours in phnom penh | 3.4 | 3 |
many stops in the way | 3.2 | 3 |
The best driver | 5 | 5 |
I didn't travel | 1 | 1 |
Perhaps provide some water and improved wait facilities. | 4 | 4 |
Hi why you didnβt pick me up yesterday at 11:30
Change to 12:00 at Kep
I catch cab to Kompot then I take ride Kim Seng Express Please back money to me | 1 | 1 |
BUs was older and not same standard as previous trips. had 17 seat v 14 seats. booking online had 14 seat. for me was insufficient legroom/
Previously I would recommend this company to friends, I can not recommend to others based on this trip | 3 | 3 |
PP- kompot | 5 | 5 |
I'm happy with my Trip to Kampot. This is my 3rd experience with Ekareach. Customer supports are friendly and helpful. Drivers take care of customer by driving carefully. | 5 | 5 |
Bus is new and pretty empty. The ride is smooth, air-con works well. Overall is good! | 5 | 5 |
The bus we got on the aircon is not working, then it took some time for us to change to another bus. The ride was smooth, only in the beginning was a bit uncomfortable. Overall it's alright and will take this bus again! | 3.4 | 3 |
1h late | 2.2 | 2 |
New bus, clean, left on time and arrived on time. | 5 | 5 |
Left 40 minutes late because bus had engine problems the driver could not fix. Got moved to another van: worn down, the main door could not open from inside because handle was missing. Did some turns to pick up people in pp.arrived at destination 1.5 late | 1.8 | 2 |
The bus stopped a lot to pick up another Passenger on the roads. The bus also wasnβt cold and it smelled. The overall experience was not comfortable for me | 2.6 | 3 |
I have used all 3 the main buss companies from PP to Kampot and vice versa. And every time I use Ekareach Express I remember that I told my self never again. And have to then sit through a van ride where we stop 300 times and they always leave late. | 1.8 | 2 |
Very punctuall, friendly personal and driver, smoth driving. | 4.2 | 4 |
Another wonderful experience with Ekareach express van. The driver was excellent. All staff were kind and willing to help. The van was clean and modern. Thank you so much! | 5 | 5 |
A staff at the counter was absolutely friendly and speaking very good English. A driver is such a caring and safe person. Highly recommended! Thank you for helping us have a pleasant travel to Kep. | 5 | 5 |
Driver honks all Motos who ride safely. No respect. | 2.8 | 3 |
Driver is good person especially respectful | 4.8 | 5 |
Car a bit old | 4 | 4 |
good service and friendly staff. | 5 | 5 |
The van was new, very comfortable and with A/C, the driver was friendly and professional. We arrived 20 minutes later than expected due to traffic which made it a little stressy to get back home before the curfew at 8 pm. Overall recommended! | 4.8 | 5 |
Everything was OK, very good except from the safety belt missing for the front, middle seat | 4.8 | 5 |
Check the road before you take a different direction. Communicate with your passengers so they know your plan and direction. | 4.4 | 4 |
Overall is good because service is acceptable for customer service, prompt response both phone call and chat on FB page. Yet, just driver drive too fast so as to speed up on time. No any drinking water provided. | 4.2 | 4 |
Overall a great experience. Long time to get home, but not due to anything your fault. The road was particularly busy and the driver found backroads to compensate. Hats off to him for being ontop of it. Will travel with you again. Thank you | 4.6 | 5 |
Very impressed with your service. I will use you again. Legroom a little cramped for a tall guy like me, but it was acceptable with the overall professional service. | 4.8 | 5 |
No big complaints, decent service and left close enough to be on time and at a decent price. The only issue is the extra drop-offs for local customers as you get into Phnom Penh but we made good time. | 4.8 | 5 |
Very good overall. | 4.6 | 5 |
Good enough service but we had to make a couple extra stops to pick up local passengers | 4.2 | 4 |
Generally very good. Even though there were only 3 passengers they left more or less on time and we arrived in great time. We stopped 5 mins after departing so a passenger could pick up food - slightly annoying as she had all morning to do that. | 4.4 | 4 |
the trip delayed but we were contacted by phone. on google map, the location is in the old headquarters. clean and well-maintained bus, perfect driver, ok service | 4 | 4 |
Very punctual | 4.2 | 4 |
I have a comment on BOOKMEBUS itself. Please provide a better experience in gaining detail of operators. Those details such as: operator's station locations, their operating routes, and contact, ect. The gap between BMB and operators still feel big. | 4.4 | 4 |
Fast, comfortable seating, on time. A rarity in Cambodia. | 5 | 5 |
Best service Iβve used so far in Cambodia | 5 | 5 |
Professional | 4.8 | 5 |
Great | 4.8 | 5 |
Everything was fine except that the driver was on the phone for most the time which is very unsafe for us. | 4 | 4 |
The bus is very old. The door would not even lock and close properly. There are seat belts. The punctuality is there. OK ride, nothing special. The van does not look as nice in reality as in photos. | 3.8 | 4 |
There was no air con or fans. The seats are very cramped and the passengers' luggage is put into every available gap meaning you have no leg room. The bus arrived and left on time. | 3 | 3 |
Good driver, he is respectful driving on the road.
Donβt be late on departure time | 4 | 4 |
I'm unhappy schedule was changed from 930am to 1230pm. Aircond stopped mid way in hot weather! but resumed again after 15 mins. Minivan is just ok. Seats comfortable. Driver is skillful and on time. Can do better with no schedule change and better van | 3.2 | 3 |
Put too much things in van. And stop picking peoples alone the road. Alot of stop. | 3 | 3 |
I have used this app a few times now and have used the same bus company called Ekareach Express from Kampot to Phnom Penh and back.
I would use again and I would recommend anyone Giat Ibis or Ekareach Express if you want a good service and stay alive! | 5 | 5 |
Drive used the phone while driving. | 3 | 3 |
The driver was just great, making the best out of a road that's about half way done, and has a completion date of 10/2022. The air conditioning in the van worked well. No unnecessary risky moves. Overall, about as good as it gets! | 5 | 5 |
The A/C is not functioning. The whole trip was so hot. | 4 | 4 |
Cheap and easy trip back to Phnom Penh. Left on time and arrived pretty much on time. The roads are pretty rough but there's not much a bus company can do about that. | 5 | 5 |
The ride took an hour longer than it said. The driver was terrible and it was a cramped van. | 1 | 1 |
Very good service between Phnom Penh and kampot. | 4.8 | 5 |
They was delayed because there bus have problem but they call and send me to another bus for that is good service then i can arrive on time ! Thank you | 3.8 | 4 |
Overall one of the better experiences I've had with buses in Cambodia. On both trips we were less than 30 minutes late arriving which I'd say is a win. The roads sucked, but obviously the buses can't do anything about that. | 3.6 | 4 |
Seat was too narrow | 4.2 | 4 |
Took the same vehicle to return to Kopmpt, unfortunately which had the A/C problem unresolved. And yet it was still running for a following shift to Phnom Penh with that problem. | 4.4 | 4 |
Everything was okay but only too warm to be comfortable in the mini bus | 4.2 | 4 |
Ignore my first post. That was for a different service. | 4.4 | 4 |
Came with a water bottle. Driver was good. | 4.4 | 4 |
There was a software glitch on the program so two people were booked for the same seat. Luckily, there was an empty seat available but that could have been a huge problem if the vehicle was full. Driver would not let us turn the AC up. He said it's loud. | 3.2 | 3 |
Bus driver was helpful and organised a tuk tuk for a great price to take us to the airport from a closer location than the bus terminal. | 5 | 5 |
Hour and a half late, no communication
Aggressive driving making people sick
Driver stopped to wash the van delaying us further and also stopped again to get only himself and his friends food .
Avoid this company if possible | 1 | 1 |
Donβt use BookMeBus to book bus Ticket......I paid for them already but I didnβt get my online ticket .
So unfortunately I had to pay again . Bad experience | 2.6 | 3 |
The Air Conditioner is damn fking hot. Not sure if it's to cold you up or warm you. | 2.8 | 3 |
The air conditioning is so damn fking hot. | 3 | 3 |
Bus left on time. Driver stopped for ages to help fix another van - added an hour to our journey then rammed our bus full of passengers from broken down van with their luggage. Hot, uncomfortable, long. Would not use again | 1 | 1 |
The time taken for the trip was advertised as 3 hrs, when the journey takes a full 4 hrs. The roads are not very good. The minivan is a pretty tight squeeze, poor leg room.
That said, the AC is ok, price is good and driver was safe with his driving. | 3.4 | 3 |
It's my first time travelling with Ekareach. Yet it's quite satisfying, the Van Driver is really friendly, and helpful. And the departure time is punctual following to the schedule. | 3.8 | 4 |
Shock absorber broken | 2.2 | 2 |
the bus's air-condition not working properly, diver dive so bad and the bus quality is so bad. | 1 | 1 |
Good drive | 3.6 | 4 |
Dispite the road is terrific, we've had only 30 minutes late, the bus had broker air nozzles, but all went better than I guessed | 4.4 | 4 |
Staffs are friendly, and provided me with the best service since i have used many public transportations. He helped me to carry the heavy staff, gave a bottle of water before departure while other companies didnβt do it. | 4.6 | 5 |
Yes, there were coackroaches in the bus. Does they never clean it? Not even the best driver, as he was, can make you feel comfortable. | 3.4 | 3 |
I came back from Kampot to PP yesterday. The driver was f**king mad, very rude. He drove people very fast. I'd suggest this company to have another driver. | 2 | 2 |
I have bought ticket from kampot to PP via bookmebus at 1:30PM on 15/12/19. However, i have an urgent task to do in PP so i request to change to 8:00AM on 15/12/19. Staff of ekareach told me that she cannot change the seat for me since i bought via ur app | 1 | 1 |
Some people In car to talk to much and so boring π’π’π’ | 3.2 | 3 |
everything was running properly! | 5 | 5 |
Yes, the road is terrible, half of it like a dust cloud, but the driver was very good. Most of the time it seemed as if he was going to kill us all but he didn't. Why woyleed he. Just look out of the window at the side and relax. You will get there! | 4 | 4 |
The tyre exploded during the trip and we need to wait almost one hour in the road. | 1 | 1 |
Should check the van before starting to go on trip because in my case, there was a little problem with the van ans we wait for about 20 mins or so. Anyway, overall the service is nice. | 3.6 | 4 |
It was fine | 4.2 | 4 |
Nice office in Kampot, nice staff, we departed in time but the travel took longer than expected | 4.4 | 4 |
The ride was good. He took a different route that was more bumpy. Overall it was good! | 3.8 | 4 |
The bus company over sold the bus , and clearly were saddened when we arrived as it meant all the paid customers arrived. After half hour of phone calls we were finally aloud on the bus and the driver made two other paying customers squeeze into seats | 1 | 1 |
The overall trip experience with ekareach express as well as the booking service through bookmebus were very convenient. It will be my next trip first option of choice. | 5 | 5 |
Drive too fast, and does not care with passenger. | 2.2 | 2 |
Trajet horrible! Je ne recommande pas du tout cette compagnie, le chauffeur roule Γ une vitesse folle sur des routes en terre Γ contresens parfois..!! bref un vrai danger. Et il nβy a mΓͺme pas de coffre pour stocker les bagages un comble! A fuir! | 1 | 1 |
ππππππ | 5 | 5 |
Due to traffic the bus arrived 3hours late. We did get a sencere appology. I think the driver wanted to make up for lost time as we drove really fast. Needing to most abruptly hit the brakes when there were bumps on the road. My back really hurts now. | 1.6 | 2 |
The van didn't have air conditioner, was so horrible. Please let know the costumers when have this problem before to buy tickets or made a booking. | 2.8 | 3 |
If you want 4x4 action in the back of an old transit then go no further than going to kampot via this company. Next time I'll be taking a bus. Slow down fella. No rush. He did get us from a to b however. | 3 | 3 |
α’ααααααΈαααβαααΈαααΏαααΌα
α ααβ ααααΌααααΆαααααα·αααααααααβ ααΆααααααΈαα’ααα ααΈα | 3 | 3 |
Driver constantly stopped to pick up and drop off goods and or people. This delayed the trip a lot. Overall, not a good experience. There are better deals for your buck. | 2.4 | 2 |
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