Why wouldn't an application for a SafeLink phone be approved? 

A:

Quick Answer

The main reason that an application for SafeLink Wireless is not be approved is that the consumer did not meet the eligibility criteria.  Another reason is that the consumer may be eligible, but they were unable to show proof of their eligibility at the time of application. 

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While the exact requirements for approval for SafeLink Wireless vary based on specific state criteria, there are some general requirements that consumers should be aware of.  The SafeLink Wireless program is for low-income individuals or those that are receiving assistance through one of many approved government assistance programs.  Consumers also cannot have a SafeLink Wireless account if they are already a member of the Lifeline Program. 

SafeLink Wireless eligibility rules require that consumers have income that is either at or below 135 percent of the federal poverty level or that they receive services from an assistance program such as Medicaid.  Other programs that may help a consumer meet SafeLink Wireless eligibility criteria include the Supplemental Nutrition Assistance Program, Federal Public Housing Assistance, Temporary Assistance to Needy Families, Head Start and the National School Lunch Program's Free Lunch Program.  State-sponsored assistance programs may also meet eligibility criteria for SafeLink Wireless depending on state law.