Design, implementation, and evaluation of population-specific telehealth nursing services. 
An implementation project was conducted to introduce a structure for telehealth nursing practice (TNP) which would address the specific needs of complex endocrinology patients in a hospital-based clinic.  Outcomes of the pilot study include analysis of 727 advice calls, survey responses from a sample of 101 patients, and feedback from 9 providers.  Results support current evidence that disease management needs of chronically ill patients include prescription refills, medication and symptom management, lab results, and patient education.  81.2% of patients rated satisfaction with telehealth nursing services as very high or high.  A statistically significant relationship was found between timeliness of response and patient satisfaction.  A focus on care coordination provided through telehealth nursing services may emerge as an important element in the care of chronically ill patient populations.