"Let's go." "  Taylor." " Bob and Marianne Taylor." "  Just bear with me one second." "  There are other hotels in Miami." "  I'm sorry." " What is the problem here?" " We made these reservations over six months ago." "  I know, I'm just not seeing it." "  Where's Lisa?" "  Lisa always takes care of us." "  She's out of town." "  Her grandmother passed away." "  Cynthia?" "  Yes?" "  Would you get in more trouble if you bothered her or if I called corporate?" " OK." " Damn!" " Dallas drivers!" " Who taught you how to drive?" " Stevie Wonder?" "  You'll catch your plane." " You got..." " Ten minutes." "  Lisa Reisert." "  Lisa?" " Hi." " I'm so sorry to call, but I didn't know what to do." " I have a situation." "  Slow down." " What's the problem?" "  Bob and Marianne Taylor." " Yep." " They're regulars." " Yeah, well, I think I sort of erased their reservation." " I was never checked out on this system." " Did I mention I had a confirmed reservation?" " This is my receipt." " I downloaded it off the Internet myself." "  I know, Mrs. Taylor, calm down." "  Don't say that." " No..." " Calm down?" "  She told me to calm down." " Don't tell us to calm down." " We've been very calm right up until now." "  I'm so sorry." " Lisa?" "  Cynthia, tell them one more minute," " they'll be happy, you promise." "  One more minute." " You'll be happy." "  I promise." "  We better be." " Now, enter my PIN." " It's 7-8-8..." "Hang on." "  Dad?" " Hold on." "  Lisa?" "  Can you hold on?" "  Sure." " OK, it's 7-8-8-4-underscore-L-Reisert." "  Lisa, I'm so sorry for calling." "  No, no, no, it's fine, it's fine." "  Are you logged in yet?" "  What do I do?" " Click on the Crisis folder, you'll see a list of empty rooms, give 'em fourth-floor, comp 'em for tonight and tomorrow." " OK, just a sec." " OK, you are all set." " The first two nights are gonna be on us." " And if you need anything else, just let me know." " We won't." " This is not my fault." " God, they totally threw me." " They were such assholes." " There are no assholes." " Only guests with special needs." "  Here we are." "  Keep it." " Anything else?" " The Simpsons didn't get the California King they requested." " What else?" "  Oh, my God." "  Tell me." " Security left a message saying the Charles Keefe party will be arriving at 5:30am instead of pm." " That's not that unusual." " It's a security thing." " Make sure our guys have the entrance set, his security takes it from there." " Is Mr. Keefe Platinum Club or something or...?" " Political." " Homeland Security." " Make sure there's a box of Montecristo Cubans in the room and a bottle of Cristal on ice." " It's 3825." "  OK." " Got it covered." " Safe flight." "  Thanks." " Attention passengers leaving on flight 1387." "  Lisa Reisert." "  I'm still here." " Dad, I'm so sorry." "  It's fine, sweetie." "  What's up?" " Gearin' up for another sleepless night with a comedy marathon." " Before I forget, that book I gave you, you finish it yet?" " Almost." " You know, he's from Texas." " I didn't think shrinks came from there." " Yeah, they do." " They just move to California and start TV shows." "  How's the remodeling?" "  Good." " Good." " They made headway in the last few days." " I lost my wallet, but that's par for the course." " It's lookin' good." " That's good." " I can't wait to see it." " You should." " The upstairs hallway is totally unrecognizable." "  Your room hasn't been touched." "  No, Dad." " Please, go nuts, make it into a gym or a putting green." " You know I can't do that." " You never know when you mightjust wanna spend a few nights back here." " You know?" " Make an escape from the day-to-day." " Day-to-day, it's where I thrive." " You know that." " Right." " So," " how's your mom holding' up?" "  As good as can be expected." " You?" " What about you?" " You all right?" "  Yep, I'm fine." "  You sure?" " Everything's fine, Dad." " You're gonna have to start takin' my word for it." " Look, I gotta go." " I gotta check in." " You sure you don't need a pickup?" "  I thought you lost your wallet." "  Leese, it's just five minutes." " I'm taking the red-eye." " It's the last flight." " It's gonna be late." " I love you." " I'll call you." "  I love you too, sweetie." "  OK, bye." " Attention." " We have a cancellation update." " Flight 1192 has been canceled." " Anybody who was on the flight to Atlanta that was canceled, come to the front of the line so we can reroute you." " Flight 1019 to Miami..." " I'm sorry." "  Don't sweat it." " I'm wearing my combat boots." "  Excuse me?" "  Travel is war these days." " Yeah." " I just love him." " How is that?" " Are you learning a lot?" " I'm not really sure." " He's so handsome." " I work during the day so I always miss his shows." " Flight 247 to Cleveland has been delayed." "  Here." " That'll catch you up." "  Oh, no." " No, no, I..." "I couldn't." " I'm finished." " My Dad's given me so many, I could start a library." " Please." "  That's very nice of you." "  Once again anyone who is scheduled on the flight to Atlanta, if you wanna get out of Dallas tonight, come to the front of the line at this time." " Excuse me." " You're letting them go, but we've been standing for an hour?" " How does that happen?" " If we don't re-book, they miss their flight." " It doesn't matter that you canceled my flight then rerouted?" "  I understand." "  Get your boss." " This is ridiculous!" " Don't make her do that." " She's doing the best she can." " I don't think I was talking to you" " I realize that..." " I'm trying..." "Please, sir." " She is the one standing between us getting out and anarchy." "  Yeah, but she's not the one in..." " She's exhausted, worked 18 hours, and she suspects we all hate her just as much as you do." " What do you say we give her a break?" " Let her get back to a job" "I'm guessing is a lot more thankless than yours." " This airline sucks." " Next in line, please." " That's me." " Here." " Thank you very much." " And thank you." " You're welcome." " Yeah." " Thank you." " Not at all." " That was just backup." "  You got the ball rolling." "  Yeah." "  Reflex, I guess." "  Why is that?" " I work in a hotel." " I deal with people like that all the time." " The Marriott?" " The Hilton?" "  The Lux Atlantic It's in..." " Miami." "  Right." " I know it well." "  Yeah." "  So you're on this..." " Very delayed flight to Miami." " Yeah." "  You?" "  Yeah." " Sadly, yeah." " But you know what?" " That's why God created the Tex-Mex." " The best nachos in the airport and right across from our gate." " Good tip." " Thanks." " Save you a seat." " Yeah, that was..." "I thought since we're on the same flight..." "I didn't mean to invade your personal space or..." " No." "  I can take you over here." "  I just..." "I have a few calls to make." "  Sure." " I understand." " You go ahead." "  Have a good flight." "  OK." " You too." " We will be updating you with the departure time of flight 1019 with service to Miami..." " Hi." "  Hi." " You must be Rebecca." "  Yes." "  Well, my name's Mary, and I hear this is the first time you're flying by yourself." " Well, you must be very brave." "  Are you gonna be OK?" "  Yes, Mom." "  Are you sure?" "  Yes, I'm sure." "  I'm just asking." "  I'm 11, not nine." " Come with me, you two." " There you go, sir." " Your nachos." " Careful, hot plate." " Thank you, sir." " Oh, my God!" " I am so sorry." "  It's iced." " Don't worry." "  OK." "  Let me find you napkins." "  No, no, no." " It's fine." "  Are you sure?" "  Yeah." " OK." " Larry, could you run back to Starbucks?" " I need another mocha." "  Finish that one already?" "  Someone's wearin' it." " Ladies and gentlemen, your attention." " Flight number 17 leaving Dallas National Airport from gate two will be delayed for 20 minutes." " Paging a skycap with electric cart to gate four." " Paging a skycap with electric cart to gate four." "  Hi." "  Hi." "  Is this taken?" "  No, it's all yours." " Thanks." " So did you get your calls made?" " Yep." " No more calls." " Good." " What will you have?" "  No, it's..." "I'm OK." "  If I can guess..." "OK." " I'm feeling vodka." " Definitely sweetened." " Cosmo." " Way too common." " Screwdriver." " No." " No." " No." " Way too boring." " So that leaves me with the simplicity of the grapefruit or the complexity of the pineapple." " Grapefruit sea breeze." "  Could I have a bay breeze?" "  You got it." " Thanks." " It's an impressive talent, though." " Very close." "  You know, breaks the ice." "  Yeah." "  So are you headed home?" "  Yeah." " Trying." " Yeah." " Flying's so much fun these days." " Fun for me is just getting off that plane in one piece." "  Fear of flying?" "  Yeah." " Just a little." " Were you in Texas on hotel business?" " No." " My grandmother died." " It's OK." " She was 91." "  Ninety-one." "  Yeah." " That's respectable." " What was her secret?" " Grape-Nuts." " And a guy named Duke." " Excuse me?" " Yeah, she said the Grape-Nuts kept her arteries clean and Duke helped with the rest." " Wow." " A dynamic woman." " Nothing fazed her, you know?" " She was so optimistic." "" Always look forward."" " That's what she'd say" " There ya go." "  Thanks." "... heightened security measures are now in place." "  That taste OK?" "  It's fine." " You sure?" " 'Cause we can always get you that sea breeze." " You sound like my dad." " I say I'm fine, he says, "Are you sure?"  I'm sure." "  OK, I believe you." "  Good." "  The name's Jackson, by the way." "  Lisa." "  Pleased to meet you." "  Is it Jack for short?" " No, I haven't gone by Jack since I was ten years old." " Last name's Rippner." " Jack Rippner." " Jack... the..." " There you go." "  OK." "  That wasn't very nice of your parents." "  No." " That's what I told 'em before I killed 'em." " What?" " Well, if it's any comfort, my middle name's Henrietta." " Henrietta." " But that's my grandma's name, though." " Was." " Well, here's to Henrietta, whose spirit is very much alive." " What?" " I'm tellin' you, man, she was tasty." " And now let's go to Washington for an update." " As the war on terrorism escalates, Deputy Secretary of Homeland Security" "Charles Keefe embarks on a seven-day tour of Southern port cities, starting tomorrow." " You may recall that four months ago," "Keefe sent shockwaves through the department after he made remarks during his first press conference." " I don't discriminate, I communicate." " Just not always with a kind word." " Now, don't get me wrong, I believe in diplomacy." " It can work." " But first you have to have their attention." " Do I have your attention?" " Thank you." " Thank you very much." " We're cleared for the boarding of flight 1019, service to Miami, Florida." "  I guess that's us." "  Wonders never cease." " Yeah." "  Let me get this." "  Oh, no." " No." " Please." " I got it." " I got it." "  Yeah." " Keep the change." "  Thanks." "  Thanks." "  Welcome." " Well..." "Report unattended baggage" " to airport security." " Thank you." "  Can you hang on?" " I'm sorry." " Hello?" " Yeah." " Can you just hold on?" " I gotta take this." "  I'm sorry." "  That's OK." "  Nice to meet you." "  Nice to meet you." "  Have a good flight." " Bye-bye." "  You too." " Bye." " Hey." " Yeah, looks like we're gettin' outta here." " The storm's moved on." " No, there's time." "  Thank you for your patience, sir." "  Yeah, right." " Come on, we gotta move it, bro." " Come on." "  You made it, boys." "  Yeah." " Just barely." " Thank you." " Bye-bye." " Here we go." "  Thank you." " Enjoy." "  Thanks." " There you go." " Thanks for your patience." " 5-A is to your right." " Enjoy your flight." " Hello." "  Hi." "  18-G." "Down the aisle to your left." "  Thank you." "  Thanks for your patience." "  How are you?" "  Better now." "  Sorry for the delay." "  21-F." " 21-F is right down..." " Yeah." " Thank you." " Hi, how are you?" " We're going to dim the lighting for tonight's flight." " Lights can be activated by the button on your armrest." " Once we've reached cruising altitude and the captain turns off the fasten seat belt sign, we will be offering our beverage service with complimentary soft drinks, juice and coffee." "  I'll help." "  Cocktails available for a charge." " Thank you" "Hi." " Again." "  I figured you'd be in first class." "  No, not me." "  I'm all coach, all the time." "  Me too." " Yeah." " I think that's my seat." "  What, you're not sitting here." "  Well, I don't know." "  That says 18-G?" "  You're kidding." " You're not kidding." " You need a bellhop?" "  No, no, no." " That's OK." "  Let me help." " I insist." "  You OK?" "  Yeah." "  You sure?" " OK." "  Yeah." " I'm not normally such a lightweight." " Those were strong bay breezes." " Well, I'm cutting you off anyways, all right?" " So..." "What are the odds?" " Yeah, I know." " Wait a minute." " You're not stalking me, are you?" " No." "  You got me." "  I'm sorry." "  Oh, jeez." "  You all right?" " If I say yes, are you gonna ask me if I'm sure?" " No." " No." " That's your dad's department." " Yeah, I'm fine." " I..." "Earlier today I had some cheap wine at the funeral, and combined with the cheap vodka..." " I see." "  I blame you for that part." "  Well, I feel terrible now." "  You should." " Oh, I do." " We know it's been a long night, so stow your belongings and take your seats as quickly as possible, we'll be under way." " Thank you." "  I think somebody needs a bellhop." "  Excuse me." " OK." " Let me." "  Thank you so much." "  You're welcome." " Just when I thought there weren't any gentlemen left." " You have a pleasant flight." " Oh, my." " I'm already in chapter two." " Great." " I gave her this book earlier." " She's a huge Dr. Phil fan." " I saw that." " Very nice of you." " Well, that's me." " People-pleaser, 24-7." "  Well, you are popular." "  I'm sorry." "  No, it's OK." " No." "  It isn't usually like this." " Go ahead." " Hey." " What's up?" " Yeah." " No, it's OK." " So it's definitely happening?" " 5:30." " OK, done deal." " Work." " For the last time." "  Goodbye, Joe." "  Good flight." "  Thank you." "  You're welcome." " At this time we'd like to ask that you discontinue the use of any electronic devices, pagers, cell phones, laptops, anything with a switch should now be in the off position." " The use of cell phones is not allowed during the flight." " A list of devices suitable for use can be found on the cover" " of your Fresh Air magazine." "  Flight attendants, please be seated." " From the deck, looks like we're the red-eye to Miami." " Welcome." " The weather conditions may cause a bumpy takeoff, but don't worry, we'll soon climb above it." " We'll see if we can't make up lost time." " We're number one for departure." " Flight attendants, secure the cabin." " Ladies and gentlemen, we've been cleared for takeoff." " Please enjoy your flight." "  We're not gonna make it." "  Shut up." " We're not gonna make it." " Shut up." " I will punch you in your face." " Shut up." " Just kidding." " Come on." " Are we there yet?" " So was Henrietta your mom's mom or your dad's mom?" " My mom's." " My dad's..." "My dad's died a long time ago." " Are your folks still together?" " They divorced three years ago, married for 32." " That's a shame." " So your mom..." "Mom moved back to Texas and Dad stayed in Miami." " I see." " And does Dad still work?" " Yeah." " No!" " He's recently retired." " He's got a lot of time on his hands so he makes phone calls." " OK." " He's filling all his work time with..." "Worry time." " Does he have reason to worry about you?" " Well, even if he does, I mean, he's just gotta get used to the fact that life changes and sometimes things happen." " I know what you mean." " Usually when things are going perfectly, you're back on track, everything's going to plan, and then one day, outta nowhere, somebody forgets to bolt the engine to the wing." " Yeah." " This is your captain." " We're through the worst of it, so you can relax." " Keep your seat belt fastened while seated, as we may hit more turbulence." " Thank you." "  Thanks for distracting me." "  Well, it's not really what I'm doing." " What are you doing?" " Just keeping the focus on you and your father." " Why?" " Part of my job." " Are you a shrink?" " No." " Manager." "  Better not say of a hotel." "  No." "  That would..." " Cause you to buy a self-help book." " So, what do you do?" " Government overthrows, flashy high-profile assassinations." " The usual." "  You're a spy." " I should've known." "  No, I'm not a spy." "  A hit man." "  I'm a lousy shot." " Right." " You work for the CIA." " Well, if I did, I couldn't say, could I?" "  But, no." "  The Mafia?" " The money's shit." " OK, well, that's kinda weird." "  Why don't you tell me what you do?" "  I did." " OK." " OK, I'm sorry, I..." "It's..." "Whatever you do, that's your own business." " Just as long as you're not..." "What?" " Hijacking the plane." " No." " No, I'm not suicidal." " That's good." " You're right." " Most days it is my own business." " But right now, as fate would have it, my business is all about you." "  I'm sorry, about me?" "  That's right." " OK, I'm not sure where you're going with this." " Charles Keefe." " One of your regular VIPs." " Ring a bell?" "  No, should it?" "  Yes, it should." " He's on his way to your hotel and that's why you need to listen." " No." " No, I don't think..." " I don't have to do that." "  Yes, you do, if you want your dad to live." "  What did you say?" "  You heard me." " Yeah." " Suit yourself." " You might wanna take a look at this." " JR." " Joe Reisert." " Your father?" " Yes?" "  Where did you get that?" "  I didn't get it." " My associate grabbed it off your dad's desk." " Apparently next to your graduation picture." " JR." " Definitely Dad's wallet." " His initials." " But gee, mine too." " Jack Rippner." " Credit card, license." "" For some reason, Miss Stewardess, this unstable, inebriated girl, whom I've never met before tonight, suddenly went crazy when I took it out of my pocket."" " You tell the flight attendant and your dad dies." " Sit down." " You might wanna buckle up." "  Any luck?" "  Our pensions go, then our coffeepots." " 18-G's flashing." " Do you want me to...?" " I'll take care of it." " She probably just wants another drink." " Maybe I'll join her." "  Hi." "  Hi." "  What can I do for ya?" "  Leese, did you need another pillow or anything?" " No, I don't need anything." " She's just had a really rough day." " A death in the family." "  I'm so sorry." "  Yeah." "  I'll get you water and some tissues." "  Thanks." "  Be right back." "  Thank you." " That was great, Leese." " Keep doing the right thing." " Just bottle the emotions a little more, OK?" " Have you done something to my father?" " No." " And it'll stay that way as long as you keep playing along." " What do you want from me?" " Now, I wanna wait for your Kleenex and water." " And once we have our privacy, we can get back to business." "  Here you go." "  Thank you so much." "  Sure." " Feel better, hon." "  Thank you." " I need you to call your hotel." " It's very simple." " Just use your managerial pull to move Keefe from 3825 to suite 4080." " I'll leave the details to you." " You just sell it." " You've got the wrong person." " I don't have the authority to do that." " Well, I happen to know that you do." " You're the only voice that can get this done by the time I need it done." "  You need me to write it down?" "  No." " Well, then what's the delay?" " So by changing Keefe's room, does that make it easier?" " Lisa, whatever female-driven, emotion-based dilemma you're dealing with right now, you have my sympathy." " But for the sake of time and sanity, let's break this down into a little male-driven, fact-based logic." " One simple phone call saves your dad's life." " And it has to be made soon." " You're gonna kill Keefe, aren't you?" " You really need to start worrying more about your dad, Leese." " How am I supposed to know if he's OK?" " How do I know you haven't hurt him?" "  He's fine." "  Why am I supposed to believe?" " The last call I got said he was sitting in the TV room eating leftover lasagna and watching the comedy marathon." " Relax, Leese." " By now my guy is probably back in his silver Beemer, parked outside 9321 Blossom Palms Lane." " He's sitting in the dark, listening to a little smooth jazz, while he sharpens his 12-inch KA-BAR." " That's a knife, Leese." "  I wanna talk to my dad." "  Sure." " After you make the call." " No." " I wanna know he's OK right now or I don't call anybody." " Your dime." " Credit card?" " Ladies and gentlemen, the captain has turned off the fasten seat belt sign." " You're free to move about the cabin." " Stay tuned for more of the comedy marathon following these messages." " I'm comin', I'm comin'!" " God." "  Hello?" "  Dad?" " Leese?" " Are you already home?" " No, I'm on the air phone on the plane." " We were late taking off and..." "Honey, I know you don't like it when I ask, but are you all right?" " You sound upset." " Leese?" " Leese?" " Are you still there?" " Did he sound healthy to you?" " I hope that's a yes, because that's the best I can do." " Now let's get this over with." " Excuse me." " I'm sorry." " Can you help me again?" " Last time, I promise." " Sure." " Don't get cute." "  You're so sweet." "  Hello, again." " You know, I didn't think that this book would be so much work." " There's all these surveys about yourself before you can go on to the rest..." "Could you wait one second?" "  Sure." "  My nails." " Know what?" " Don't worry about the surveys." " I'll just..." " I'll just highlight my favorite part." "  Wonderful." "  Got it." "  Great." "  You are a lifesaver." "  Yep." " Would you gimme your address too?" " I wanna return the favor." " I'm always breaking my nails on these things." " I'm gonna need you to help me put it back up." "  Clear the aisle." "  We're on a collision course." "  I'll come back for that later." "  No." " Here you go." "  Last time?" "  Thank you." " OK." "  Sorry I'm..." "I'm blocking your seat." "  Not at all." "  Excuse us, ma'am." "  I'm going." " Thank you." " They're much pushier these days." " I didn't want this to get complicated." " I have to assume she's gonna read that." " Read what?" "  How's she doin'?" "  Much better." " Thank you." "  Good." "  Thanks." " Pillow?" " Would you like a blanket?" " Pillow?" " Pillow?" " Would you like a blanket?" " Would you like a blanket?" " Please return to your seats." " Thank you." "" I want you to get excited about your life." " But you gotta get real." " I'm challenging you, starting now, to stop dealing in opinions and assumptions and start dealing in facts." " Fact:" "Fearing to act is human." " Failing to act is just plain dumb." " Fact:" "Thinking when you should be acting will only make your head hurt."" " I'm not makin' this up, Leese." " It's right here." " Fact:" "You've been out for a half an hour and Keefe's room still hasn't been changed." " So I got you some aspirin." " I need you coherent, Leese." " Well, we were hoping things would calm down, but that's not happening." " So control's just cleared us up to 35,000 feet." " Let's see if we can't get above this weather, smooth things out." " Now, let's do this." " If I do it, if I make that call, do you promise you'll tell who's outside my dad's house to go away?" " You call, I call, Dad wakes up, puts on coffee, never suspects a thing, you go back to work, life goes on." " I am now calling your hotel." " I don't have to tell you to sound convincing." "  You've said enough." "  Good." " Good morning, Lux Atlantic Resort, this is Cynthia." " Hello?" " Hello?" " Cynthia, it's Lisa." " Lisa?" " You sound terrible." " Are you OK?" " There's just..." "There's a lot of turbulence on the plane." "  You're still on the plane?" "  Yeah." " I heard flights are delayed." " You'd be so proud of me." " We're all set for Keefe." " Cristal on ice, the cigars, not easy to find this time of night." " You know, about that." " I'm gonna need you to do me a favor, OK?" " You sure you're OK?" " Please do not ask me again if I'm OK." " I hope you're..." "Look, something's come up." " We gotta change Keefe's room." " Can you pull up the file?" " We're gonna move him to room 4080." " Right." " The PIN is 4882." "  I'm gonna need you to take..." " Gimme that." " Hello?" " Cynthia?" " Pretty clear thinking, given the circumstances." " Let me guess, stress management courses?" " They're really paying off." " We get outta this, I may have to steal you." "  Excuse me, miss." "  Yes?" "  Are the phones not working?" "  They cut out during storms." " They'll come back when we find clear air." "  Great." " Thank you." "  You don't have a backup plan?" "  Why are you doing this here?" "  Blame your grandmother." " She keeled over, you hopped on the next flight," " Keefe changed plans, here we are." "  Excuse me." " Peanuts or pretzels?" "  Peanuts, thank you." "  Ma'am?" " No." " So, what happens if they don't start working?" " You bury your dad in a closed casket." " Well, gang, brace yourselves, 'cause I have news." " I'm engaged!" " I know him." "  Know who?" "  Keefe." " He's a really decent man." " Well, sometimes bad things happen to good people." " Like you." " You know, I've known you for a while now, Lisa." " Before tonight, I mean." " And far as I can tell, your life revolves around yourjob." " The occasional cocktail at the corner cafe, the classic late-night movies." " And scrambled eggs at 3am." " What turned you into such a loner?" " Was it your parents' divorce?" " Wait, did someone break your heart?" " The captain has turned off the fasten seat belt sign." "  I have to go to the restroom." "  You're free to move about the cabin." " Best I can do." " OK, you know what?" " You got me." " I'm gonna make that call when I can make the call." " But right now you gotta let me go." " I need to go." " OK." " I trust you." " And I need my purse." " But not that much." " I was really nervous there for a minute." " We just kept goin' in and out." " Excuse me." " You in line?" " Yeah." " Do you wanna...?" " You were here first." " Excuse me." " Oh, God." " OK." " Get up." " I was wondering..." "Don't fight me." " You're all worked up from being so creative." " Breathe." " Hey, Rebecca." " You can'tjust run off like that." " A man went in there." " Everyone shares." " I'll take you to the one close to your seat." " But a lady's in there too." " OK, one of those flights." " Here, come on." " Please, just stop whoever's at my dad's house." " I already have, by twice intercepting these little communiques." " If they'd have fallen into the hands of a stewardess, she'd have gone to the cockpit and we'd land somewhere else." " If that happens, Leese, our guy in the BMW's gonna know about it." " So do Dad a favor and stop gambling with his life." " You don't have to do this." " Any of this." " Someone do that to you?" " No." " Is that what it is?" " No." " You know what I think?" " You know what I think?" " I think you're not such an honest person." " Because I've followed you for eight weeks now and I never once saw you order anything but a fucking sea breeze." " I can't breathe." " I can't breathe." " I never lied to you, Leese." " Know why?" " 'Cause it doesn't serve me." " We're both professional." " We have the will and the means to follow through." " 'Cause when we don't, our customers aren't happy." " And when they're not, we suffer and our lives go to shit." " And that's not going to happen." " Is it?" "  No." "  Good." " Because I'm gonna tell you the phones are working again." " Are you sure we got a deal this time?" " Yes." " Peachy." " Well, thanks for the quickie." " Good." " Come on." " Excuse me." " This isn't a motel." " Sure." "  Lose something?" "  Yes, my book." " It was here." " Maybe it slipped down behind your..." "I need you to pull yourself together, Lisa." " We seem to have attracted a little attention." " Once they've made their rounds, we'll make the call." " The captain has turned on the fasten seat belt sign." " Please return to your seats as soon as possible." " Thank you." " Yo." " You steal my pen, jackass?" " No, man, cut it out." " I'm sleepin'." " Mr. Keefe has a 7 am breakfast and the meeting's at 8am sharp." " We're out by 9:15." " How we doin'?" " Cars are en route and on time." " Armored Escalades, full communication package." "  Thanks." " We're all set." "  Good." " Get these out with changes." "  You got it." "  Think fast!" "  Danny." " Daddy's working." "  Thattaboy." " Come here, you." " You should be sleeping." " Ten minutes till wheels down." " Trash?" " I'll get that." " It's time." " Thank you." " Lux Atlantic Resort, this is Cynthia." " Hello?" "  Cynthia, it's Lisa." "  Hey, you." " So I guess you still need that favor." " Yeah." " I was checking with Dan Young from Maintenance." "  We can't put Keefe in that room." "  But he always stays there." " I know." " But they were fixing a water valve in the master bath and they didn't fix the right one so if anyone uses the plumbing..." " The shit'll hit the fan." "  Exactly." " So where do we move him to?" " Lisa?" " You still there?" " 4080." " 4080." " OK." "  His security people will be...?" "  You're right." " They're not gonna be happy, so just..." " Just tell them I authorized it." "  OK." " Oh, my God." " The cigars, the Cristal." " There's hardly time, Leese." " I better go." " Outstanding." " We're close." " What?" " You know what." " My dad." " Make the call." " Your part of the deal." "  I still need you." "  You promised." " I'll keep that." " As soon as we're on the ground," "I'll get confirmation Keefe has been handled." " While you wait, what if your guy decides to kill my dad" " because you didn't make the call?" "  He doesn't move unless I say so." " He's a good dog." " He responds only to his master's voice." " It'll all be over soon." " The Keefes will be history, your dad will be safe, we'll both go back..." " What did you say?" "  What?" " His family's with him?" " You're gonna kill his family too?" " Somebody wants to send a big brash message, that's their business." " I do my part, move on." " Oh, my God." " Lisa..." "Hi, welcome to the Lux Atlantic." " Welcome to the Lux Atlantic." " Hi." " Here are all your keys." " We're putting you in suite 4080." " Manager got that approved." " 4080?" " We're in 3825." "  4080." " Beautiful suite." "  We're always in 3825." " Except, we've got a bad plumbing problem in 3825." " 4080, toilets are good." " They want us to switch rooms." " We made redundant reservations." " We can go to the Hilton." " Charles." " The kids are exhausted." "  Who made the approval?" "  Lisa Reisert." " It's OK, I know her." "  We need to sweep the room." "  Well, get on it." " Yes, sir." " Well, we've begun our initial descent into Miami." " We'll have you on the ground soon." " We know you have many choices when you fly." " On behalf of the crew, thank you for choosing Fresh Air." "  Seat in the upright position." "  How long till we land?" " We should be touching down in just a few minutes." " Ma'am." " Please put your seat up." " Thank you." " In preparation for landing, make sure your seat belts are fastened and your seats in the upright positions with tray tables stowed." " Thank you." " What's wrong now?" " You hit me on the head and slammed me against the wall, remember?" " Well, suck it up." " We've come too far." " Don't blow it now." " Come on, sit up." " Sit up, Leese." " We're almost there." "  Anything?" "  Not much." " A yacht." " Way out there." " Fishing, I think." "  Call it in." "  Right away." " Flight attendants, secure the cabin for arrival in Miami." " We have gate information for those of you continuing your travel." " A gate attendant will help you." " Thank you for your patience throughout this flight." " Have a pleasant day." " At the gate, I'll follow you into the terminal, we'll hit Starbucks, grab a couple of lattes, kill ten, 15 minutes till I get the call that Keefe's been taken out." " And then I walk outta your life." " Once I'm outta your line of sight, I'll call off Mr. Killer from outside Dad's and then you're free." " Free to yell and scream, call your dad, tell him to run to the neighbor's." " Sound good?" " Whatever you say." " What, no questions?" " What good have they done me so far?" " Best question you've asked all night." " Flight attendants, please be seated." " Ladies and gentlemen, on behalf of your Fresh Air crew, we'd like to welcome you to Miami." " The weather is 79 and sunny." "  It's all clear down below." "  Catch much today?" " Not yet, sir." "  Sorry for the intrusion, sir." "  Hey, no problem." "  You guys have a good one." "  Thanks." "  Good luck, fellas." "  Thanks." " Thirteen, sergeant one on central." "  All right, we're clear." "  OK, let's go." " Coast Guard says it's all clear." " Bring 'em up." " It happened in a parking lot." " The scar." " Two years ago." " In the middle of the day." " He held a knife to my throat the whole time." " Ever since, I've been trying to convince myself of one thing, over and over." " That it was beyond your control." " No." " That it would never happen again." " Excuse me." " Lady!" " I have a flight to catch." " Sorry." " You all right?" " Oh, God!" " We need help back here!" " Oh, my God." "  Is anyone a doctor?" "!" "  Excuse me." " Sorry." "  A man needs help." "  Stay right there." " Help!" " Help!" "  One minute, miss, please." "  We need a doctor!" " Stay..." "OK, everyone, please remain calm and return to your seats." "  There goes your pen, dude." "  We need an ambulance." " Hey, stop that woman." " She stabbed the guy!" " We have an emergency." " Security to the M-2 gate." " Attention, Security." " Request for assistance, code three, gate M-2." " Security, code three." "  Did you see where she went?" "  Right around the corner." " I'm really thirsty." " Hi." " I'm Wendy from airport food services." "  Have you dined at our terminal before?" "  Yeah." " I used to..." "Where did she go?" " Sir!" " OK, we have a doctor for you." " Don't speak." " You don't wanna damage your vocal cords." " It doesn't look bad." " It's your windpipe." " It's not dangerous really." " No, don't!" " Sir." " Sir!" "  Hey, you need a hospital!" "  Sir!" " You're gonna have to fill out a report to the police!" "  That's my scarf!" "  Whoa." "  Passengers for flight 1221, 1221," " Come on." "  we're boarding rows..." " Come on." " No!" " Shit!" " Gate M-2!" " M-2." " M-2, all the way up!" "  Yeah, we're up there right now." "  M-2!" " Your attention." " Arriving passengers from Fresh Air flight 217, please retrieve your baggage at carousel number three." " Careful." " Heads up!" " Come on." " Come on, close." "  Come on!" "  Danny!" " Slow down, honey." "  Kids, be careful." "  Keep two on the roof, two downstairs." "  Fantastic." "  Nice." " Isn't this nice?" " Welcome to Miami International Airport." "  Smoking is not allowed." "  As soon as I get in." " Keep your baggage with you and report unattended baggage to airport security." " Thank you." " My car!" " OK." " Come on." " Shit!" " Shit!" " Jeez!" " OK." " OK, one more." " Got it." " Lux Atlantic Resort, this is Cynthia..." " Put me through to Keefe's room!" "  Lisa?" " What's going on?" " You have got to get Keefe out of that room." "  You already changed him." "  No, it's got nothing to..." "Look, I think something's gonna happen." " You..." "Listen, pull the fire alarm." "  What the hell are...?" "  Evacuate the hotel!" " Get everyone out!" " You've got to go up there now and physically tell them!" " Tell them that Keefe is a target!" " Cynthia, Keefe is a target!" "  Somebody's going to kill him!" "  Oh, shit." " Shit, shit." " Get people out!" " Everybody, please make your way toward the exit." " Everybody stay calm." " We need to evacuate the lobby." " OK, one more." " Come on, one more." " Damn it!" " Hello?" " Mr. Keefe!" " Mr. Keefe!" "  Hello!" "  What's goin' on?" " Something's happening." " Lisa called." " Get Keefe outta here." " Code red!" " Get him outta here!" " Come on!" " Move it!" "  Sarah, we gotta hurry." "  Danny." "  Charles!" "  Lydia!" "  We gotta go." "  You got him?" "  I got him!" "  Everybody move!" " Rooftop!" " Go!" " Everybody, right now!" "  Get in the elevator!" "  Let's go!" " Come on!" " Come on!" "  I want everybody outta there!" "  Move!" "  Get in!" " Get in!" "  Incoming!" " Move, people, move!" " Get down!" " Oh, my God." " All right." " Get him outta here." "  Come on, let's go!" "  Get out!" " Come on." "  You OK?" "  Yeah, we're OK." " Let's go, come on, come on!" " Lisa?" "  Dad." "  Lisa, what the hell?" "  Did you call 911?" "  I already did." " Who is this?" "  I can explain that." " Are you OK?" "  Am I OK?" " Come on." "  I have to call the hotel." "  Come on." " Come on." " Sit." " Sit." "  OK." " OK." " You're OK." "  Yeah." "  OK." "  I'll get the first aid kit." " The cops are on the way." "  Lux Atlantic Resort." "  Cynthia, are you OK?" "  Yeah." "  Is everyone else OK?" " Yeah, yeah, sure, we're all OK, I think." " You better get over here." " I have no idea how I'm gonna explain this." " OK." " OK." " I'm on my way." " Dad, I need your keys." " We have to get..." "Hi." " Dad!" " Oh, he's not dead." " I wanted him to see what I'm gonna do to you first." " Dad." " Come on." " You have to get up." " You see, Lisa, I never lie." " OK, so is this personal now?" " Just finishing' the job." " Well, you're too late." " Everyone's alive." " In that hotel, every single person is alive." " What, you didn't know?" " You failed, Jack." "  I'll finish the job." "  Not in my house." " Where's your male-driven, fact-based logic now, Jack?" " I don't think that's what got you here." " Did you hear me?" " This is 911 dispatch." " Is anyone there?" " Yes." " Hello." " I'm sorry it took so long." " We had an emergency downtown." " It says you had someone hit in front of your house." " There is a man in my house who's trying to kill me." " OK, if you can, lock yourself in a room immediately." " Units are on the way." " Just hurry." " No!" " You're pathetic." "  We'll talk again." "  Don't move." " Come on, sweetheart." " Come on." "  Right over there." " Right there." "  Excuse me." "  Jerry, what's your 20?" "  Stand by." "  We got it covered." "  Are you OK?" "  Yeah, I'm..." " Yeah?" " Yeah, I mean I think we had a really good night, all things considered." " Just that one incident, really." " Cynthia, you did so good." "  Thank you." "  OK." " Excuse me." " Ladies." " Mr. Keefe." " I'd like to thank you both." "  For my family, I thank you." "  Sir." " We have to go." " Let's talk soon, yes?" "  Roger that." "  Lisa!" " This is the worst experience we have ever had." " Do you have any idea what we have been through?" "  Well..." " First there was no reservation." " Then, our ceiling exploded." " I got chunks of plaster all over me." " I could get asthma." " I'm so sorry." " Is there anything we can do to make it up to you?" " Yes." " Start by cleaning house." " Get rid of her." " She is completely incompetent." " Absolutely." " And cheeky too." " I see." " Well..." "Here's what you can do." " Fill out a comment card at our front desk." " A comment card?" " She asked us to fill out a comment card." " You want us to fill out a comment card?" " Yes, I do." " And after you finish, you can go ahead and just shove it up your ass." " Yeah." "  You are so my hero." "  Let's get outta here." "  Let's open the bar." "  Champagne?" "  Oh, anything but a bay breeze." "  OK."