Technical Support Engineer | REMOTE (India-based)| Full time
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Responsibilities
- Create successful customers through outstanding responsiveness, consultative interactions, and follow-through. 
- Work in a dynamic startup and team, requiring the ability to shift focus quickly.
- Help with all stages of customer journey, from pre-sales to long-term production deployments.
- Continually improve, optimize, and evolve support systems and processes.
- Be an enthusiastic and personable teammate, willing to jump in and help when you see a need.
Requirements
- PostgreSQL expert at scale: administration, data modeling, query optimization
- Experience with Kubernetes preferred.
- Experience as a technical support professional with external customers.
- Strong aptitude to understand and learn new software products.
- Know TimescaleDB! You should download and test it out before you apply.
- Strong verbal and written English communication skills.
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