Swift Software - Frederick, MD (Near DC) - Software Engineer in Product Support
Ready to work closer to home? Swift Software is a growing product-centered B2B software company seeking a talented software engineer to join our team in Frederick, MD to provide product support to our broad base of happy customers.
Our product is an advanced task management and workflow system with a long track record of customer success. You’ll work with new and existing customers to help them learn how to get the most out of our visual workflow engine. You’ll also help them troubleshoot problems and build new systems, and you’ll gather their feedback and use it to help our development team plan the future of our product.
Unlike other companies, product support is a first-class member of our organization. Our support team and product developers work side-by-side, and our support team is a key contributor to product design. In addition to helping our customers with current issues, product support also spends time improving our product, documentation, and processes to prevent future problems and streamline our customers’ experience.
Our environment is relaxed and fun, and we play everything from Total Annihilation to Alien Swarm at our game nights. We equip everyone with new quad-core Thinkpads with SSDs and dual monitors. Our policies and benefits are family-friendly, with generous vacation time, good health insurance options, and flexible work schedules.
For more information about this position, see the link below.
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