Phusion (Passenger) | Customer Success Manager (Sales / Account Manager) | Amsterdam or Remote | Full-time
Over 650.000 websites worldwide use Phusion Passenger to improve web app performance, boost productivity, and maximize security. As a Customer Success Manager your focus is creating and maintaining friendly relationships with our customers around the globe.
Tasks include maintaining account information, collecting customer references, testimonials and case studies, documenting and implementing procedures and organising referral / affiliate programs and retention campaigns. You’ll work closely together with engineering and DevRel in tackling customer challenges.
The ideal candidate has working experience providing customer support, has excellent written and verbal business communication skills (English), an a keen eye for detail.
Phusion covers lunch, drinks and snacks when you’re in the office, offers flexible work hours, travel allowance for day-to-day and conference travel, the best hardware and a relaxed and fun company culture.
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