Elation Health | Senior Software Engineers | SFO or Remote | Full Time
I want to post an apology. A few months ago our recruiting process was going well enough that we had a comment in our HN post from a candidate we'd passed on who was happy enough with the experience that they recommended us in the thread [1]. Last month, however we had the exact opposite experience. Two candidates commented about investing significant effort in the process, only to be ghosted [2].
I arrived at those comments too late to reply, so I'm using this month's post to apologize. I dug into what happened here and found that we did indeed drop the ball with a few candidates and failed to follow up. Certainly it wasn't our intent and doesn't reflect our values. We've audited the entire candidate pool and have reached out to anyone that fell through the cracks to properly close the loop.  I personally apologize for your poor experiences and the criticism is well deserved.
I also want to thank the people who commented. I think posting that kind of feedback warning others is an excellent way to keep other members of the community informed, and hold each-other accountable. In this case we've overhauled and streamlined our processes so that we're confident this won't happen again in the future. So thank you for helping us do better, and I'm very sorry that this improvement came at the expense of your time.
We are hiring, positions are here: <a href=" and more about what we do at <a href="
As always, my contact info is in my profile and I'm happy to chat with anyone directly or answer any questions transparently in the comments (I'll monitor those today).
[1] <a href="
[2] <a href="