Nitrous.io | On Site (SF or Singapore) | Full Time
- Support Engineer
Nitrous support engineers author platform documentation and provide guidance to users so they can build amazing applications.
We're looking for technically-inclined individuals with a passion for writing and technical education to engage our rapidly growing base of users.
Responsibilities
 * Interface with users for technical support
 * Author tutorials, walkthroughs &amp; "how to" videos about platform features
 * Aggregate &amp; perform analysis on support requests to inform product decision making
Requirements
 * Great oral and written communication skills
 * Experience with technical writing
 * Familiarity with Ruby, Python, Node.js, or Go a plus
 * A passion for helping and teaching, especially within the technology sphere
To apply, please provide the following:
 * Resume
 * Writing Samples
 * Links to blog or technical documentation if applicable
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