Snowplow Analytics (<a href=") | Support Engineer | REMOTE UTC+8 to UTC+10
Having grown our team to two support engineers with a broad timezone reach (Alberta, Canada to Berlin, Germany), we are now looking to move to a full “follow the sun” model, and hire our third support engineer in the UTC+8 to UTC+10 timezone range.
This is a support engineering role - not a support agent role. We are looking for candidates who can learn, troubleshoot and explain the many complex technical systems that make up the Snowplow offering. You will be supporting the Snowplow Managed Service, under which we orchestrate and monitor the Snowplow event pipeline for over 100 customers.
The support that we provide to our customers is a core part of the Managed Service offering, and we strive to provide the best technical support of any analytics vendor.
You'll find more information here: <a href="
For the rest of our open positions see: <a href=" We are additionally hiring for a Sysadmin in London (job role not yet posted).