UGG Australia are jerks and has nothing to do with Australia.  It was bought by Americans, moved manufacturing in China, but continues to misleadingly and deceptively use the word "Australia" in it's brand. Then further still, it started suing anyone IN Australia who uses the word Ugg, which was, and remains, a completely generic term in the Aussies vernacular.  Besides that, their boots are now poor quality and fall apart.  If I had been considering working for you, I would have had to blacklist you for working with such a jerk of a customer.  Get rid of those scum.