Treft Systems Inc | Technical Support Engineer | US/Remote (anywhere) | Full Time
We are a looking for someone who can help us streamline our Technical Support. We don't have a clear distinction currently between Tech Support and Development team being a small bootstrapped team and we are looking to solve this problem. The ideal person would have enough understanding of how Web Applications work including basic HTML/CSS and any knowledge of PHP etc is a major plus. You would not be writing code necessarily but you should be able to troubleshoot and figure out issues.
Technologies: PHP, WordPress, Laravel, vuejs and others.
You should ideally be a native English speaker but we are willing to work with anyone who can effectively talk to clients. If you shy away from getting on a call with a client, this is not the right position for you.
Timezone: You must be able to work out of Eastern/EST timezone as much as possible (some flexibility possible).
Salary depends on a few factors but would be somewhere in the $25-$40/Hour range along with bonus tied to client retention (happy to explain). For US based employees, we will offer W2 Salary with other benefits such as Paid Health Insurance, 15 days of paid vacation and discretionary bonus every year.
Please email me at REDACTED_EMAIL