SerpApi | <a href=" | Customer Success | Austin, TX | Full-time | ONSITE or FULLY REMOTE AND REMOTE FIRST COMPANY | $52k 1099 + profit sharing bonuses
SerpApi is a real time API to access search engine results. We solve the issues of having to rent proxies, solving captchas, and JSON parsing in an easy to use and integrate API for our customers.
We are looking someone to join our custom success team. Main tasks are interacting with customers, helping them solve issues they encounter, open tickets on GitHub if it's not solvable directly, invoicing, reaching out and following up, sales, creating content (blog posts and youtube videos), and Enterprise contract negotiations. Experience in customer support, sales, programming, Ruby, Javascript, proxies, APIs, SaaS, B2B, or Browser Automation are not required but are definitely pulses.
Awesome work environment: Our current stack is Ruby, Rails, MongoDB, and React.JS. We do continuous integration, continuous deployments, code reviews, code pairings, profit sharing, and most of communication is async via GitHub. We also value transparency and are a proud organizational member of the EFF.
Contact us @ jobs _AT_ serpapi.com mentioning HN.