New York, NY -- IT consultant for managed services provider
We're a fast-growing company providing IT consulting and helpdesk services for small businesses in the NYC and north NJ area. It's a "level 3" engineer job- you'd be taking escalations from the 1st and 2nd tier techs when they weren't able to solve problems themselves; mentoring them on skills they should know; advising clients on the best ways to improve their infrastructure, and implementing solutions to some fun projects (getting those 8 dusty old DL 320's out of someone's rack and onto their very first VMware deployment!)
The right candidate will need 3+ years of experience in a helpdesk or service delivery environment; proven skills with Windows servers from 03-08, including Active Directory, Exchange, DNS, DFS, WDS would be cool.. and experience with multiple server environments. Know what a firewall is too- Sonicwall experience would be great!
Be a good communicator, superior troubleshooter, able to work under pressure, and really want to be part of a team.
I'd love to talk to you more about it if you're interested! Send your resume to REDACTED_EMAIL and let's chat.
www.cmitsolutions.com/grandcentral
Neil