RINSE | San Francisco, CA and Santa Monica, CA | Full Time
Rinse is a technology-enabled dry cleaning and laundry delivery service. We've grown at double-digit month-over-month rates for over three years now, our business fundamentals are solid, and our customers love us! We have a few open positions:
1) We're aggressively recruiting a Head of Customer Operations to lead and scale our growing Customer Service organization, manage communication with our customers across all channels, and guide our product and operations with data gleaned from our customers.  Customer Experience is a strategic focus for us, so this is an important role with significant executive visibility and support from other functions like technical development and delivery operations.  <a href="
2) We're hiring a City Manager for our flagship San Francisco office. This person should have strong analytical skills coupled with the ability to manage a large and growing team of drivers and associates. This role is also responsible for business development and managing the profitability of our San Francisco regional operations. This is a prestigious role, and a significant opportunity, particularly as our SF operations are co-located with our corporate offices.
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3) We also have an opening for a smart and experienced Brand Marketing Manager. The ideal candidate would have strong analytical skills, a good eye for the kind of marketing that would improve our brand, across all media. Since we're a growing consumer business, this is a great role for someone who wants to to manage a brand poised to become a household name.
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Interested in the burgeoning delivery startup scene, but want to join one with a sustainable business model? Perhaps your family ran a dry cleaner or laundromat when you were growing up? Delighted with our service? Let's talk!
Email sam &lt;at rinse.com with questions, or contact jobs &lt;at rinse.com directly to apply.