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<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Where to setup unpaid leave daily rate calculation? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Where to setup unpaid leave daily rate calculation?Answer :You can determine the method to use for unpaid leave daily rate calculation. There are three methods provided: Calculated working days in a month, all days in calendar or fixed days. 1. Go to Tools > Company Profile > Contribution/Payout Setting> Payroll Setting > No. of days in calculating Unpaid Leave daily ratePrepared by ChenOng 211216, Azirah 211217, P211227 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Why can’t edit the Claim Limit in Entitlement Group? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why can’t edit the Claim Limit in Entitlement Group? Answer :1) Go to Tools > General Maintenance > Claim Type. 2) Edit the Claim that you want to set limit. 3) Tick “Is Limited to defined amounts?”. 4) Click Save. 5) You are now able to set the Limit for that Claim in Entitlement Group.By Lee Jian Yuan 231019, Azirah 231025, P231025 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 1.8:FAQTroubleshoot <|eot_id|><|start_header_id|>assistant<|end_header_id|> GL Error Message Journal entry not balance by project or department -(SW/KM/P)No account description shown in Profit & Loss Statement -(SW/KM/P)Can't choose different PV/OR numbering format during create new PV/OR -(HY/KM/P)Bank Account not appeared in Bank Reconciliation -(P/KM)Taxation Account is not shown in P&L Statement -(SW/KM/P)ARCN didn’t specify project no., but project no. appears in ledger report? -(Ju/CY/KM/P)Can't create or move sub account under fixed asset account -(Jul/KM/P)Different amount shown when drill down to the sub account -(JS/Jes/KM/P)Preview Profit & Loss error - ’1 is not supported code page, parameter name: codepage’ -(SW/KM/P)Unable to retrieve last year figure when preview P&L this year vs last year -(Jul/KM/P)Unable to find menus of G/L, A/R, A/P -(Mei/KM/P)Balance Sheet - Amount from previous month is not brought forward to current month -(Jul/KM/P)Unable to export grid content to excel -(SW/KM/P)Balance Sheet amount not tally with Creditor Aging Amount -(LS/KM/P)Unable to delete account xxx-xxx because it has amount in Year-To-Date balance -(KC/KM/P)Stock Value Maintenance – Do not Translate -(Jul/KM/P)Column Ref. 2 shows nothing when there is a negative amount -(Jac/KM/P)Discrepancy of amount when show up to level is different -(LS/KM/P)Non-Leaf Accounts error when click on Opening Balance -(SW/KM/P)Amount in ledger showing 0 balance, but it is not 0 in bank reconciliation -(Azi/KM/P)Unable to key in amount directly in opening balance for debtor and creditor -(LS/P)Transaction show twice in bank reconciliation -(Azi/LS/P)Save Journal error – No Tax Code associated with TaxDR or TaxCR -(Jul/LS/P)Other Expenses Account not show in Profit & Loss Report -(Jul/LS/P)Unable to delete account no. 321-0000. The reason is the account no. 321-0000 has been used in Location -(Aimi/LS/P)User-Defined Account Type shows negative amount in Balance Sheet -(HY/LS/P)Bank Reconciliation Error – Invalid number format in Actual Bank Statement Balance -(Aim/LS/P)Failed to delete Foreign Currency Revaluation -(Jul/LS/P)Unable to edit Stock Value Maintenance -(JS/LS/P)Sales account has figure but drill down it shows empty -(JZ/LS/P)Return Cheque error - Total Returned Cheque’s Payment Amount not equal to Total RCHQ Amount -(Jac/LS/P)Missing Cash Flow Category in Account Maintenance -(Aim/LS/P)Unable to delete account no. xxx-xxx. The reason is account no. xxx-xxxx. has been used in Cash Book Detail -(FT/LS/P)Non-Leaf Project Error when click on Opening Balance Maintenance -(Rot/LS/P)Sales amount in P&L not the same as Monthly Sales Analysis? -(Jul/LS/P)No account to be selected in Fixed Asset Links -(SW/LS/P)Bank Reconciliation – Error: Invalid input type -(Mic/LS/P)Bank Reconciliation item shaded yellow and not allowed to check -(SW/LS/P)Payment amount is not auto updated from cash book detail -(Aimi/LS/P)Profit & Loss Statement does not have report format for Quarter comparison, This Year vs Quarter comparison, and Custom Column -(Aimi/LS/P)P&L report - Chinese character can’t be read after exported to PDF -(Aimi/LS/P)Profit & Loss Statement and Balance Sheet did not show Stock At The End of Year (Use Live Stock) -(JL/LS/P)Drill down to source document is no functioning for some transactions in Bank Reconciliation -(JL/LS/P)Balance Sheet 3 columns format – Accumulated Depreciation show 0.00 amount -(PY/LS/P)Closing Stock amount in Profit & Loss Report not same as Stock Value Maintenance amount -(Jul/LS/P)Trial Balance Report does not balance on second year -(PY/LS/P)Ledger did not show the details as per transaction entry -(TN/LS/P)Profit & Loss Report – All expenses show in negative value -(Jul/LS/P)Same documents no. repeated in Cash Book grid -(CT/LS/P)Closing Stock amount in Profit & Loss Report not same as Stock Value Maintenance amount (Not using Live Stock) -(PY/LS/P)Unable to delete account because it contains one or more sub-accounts -(PY/LS/P)Cash Flow Statement - Cash beginning + Net cash change not equal to Cash at end of the period -(PY/LS/P)Depreciation & Net Book Value Report-This Year Depreciation amount is not shown -(PY/LS/P)Trial Balance and Balance Sheet is not balance -(Jod/LS/P) AR/AP Aging Report - The value of Total is not Shown -(JS/KM/P)You are not allowed to edit documents from other source. -(Jul/KM/P)Can't Save ARAP Contra? -(SW/KM/P)Can't select Project No. in AP Invoice Entry? -(LS/KM/P)Can't save past AR Invoice? -(KM/P)AR Payment in local currency but prompted for Gain/Loss setting -(Ell/KM/P)Report Design – dragged field not shown in PV -(SW/KM/P)Contra Entry not allowed for different currencies -(Jul/KM/P)Unable to edit currency exchange rate in AP Invoice -(LS/KM/P)Year End error - ARCN record not found -(CK/KM/P)Can't edit A/R Payment after added exception -(Jac/CY/KM/P)Cannot select trade debtor/creditor account in CN or Journal -(SW/KM/P)Unable to save a new ARCN -(Mic/KM/P)Unable to select deposit account in New A/R Deposit -(Jul/KM/P)Message box ‘please select a deposit document for the payment method’ prompted when select payment method in AR Receive Payment -(SW/KM/P)Document date is set to maximum date -(EL/KM/P)No result when inquiry Debtor Statement -(Azi/KM/P)Error message ‘Please empty tax registration number’ after filled in the column of Tax Registration No. -(EL/KM/P)Knock off error – Knock off date must be on or after payment and document date -(HY/KM/P)Unable to print AR Invoice -(Mic/KM/P)How to merge currency (RM&MYR) due to contra issue -(Mic/KM/P)Drop down list for Currency is hidden in debtor maintenance -(Jac/KM/P)Unable to find debtor or payment info when preview a past OR or PV -(CK/KM/P)Delete AP Payment error - This document was posted from A/P Payment, you must go A/P Payment to delete it -(HY/KM/P)Unable to find the menu of A/R Deposit -(HY/KM/P)Delete A/P Invoice Error - Unable to delete the document as it has been processed by payment voucher with imported goods -(HY/KM/P)Invoice not shown in A/R Outstanding Invoice -(Azi/KM/P)Error message prompted “Transferred amount overflow in updating ARDeposit (DocKey=1127) when save AR Receive Payment -(Aimi/LS/P)Outstanding Invoice fall on wrong month column in Debtor Aging Report -(Jul/LS/P)Payment received but commission is not included in Commission by Collection Report -(Jul/LS/P)Past Invoice is not shown in Debtor Statement -(LS/P)Access rights to Print AP Payment is already granted but still not able to print -(LS/P)Unable to delete Debtor – The value of column AccNo in table ItemPrice does not exist in its master file -(Che/LS/P)Unable to Save AP Deposit – The value of column ForfeitedAccNo in table A/P Deposit does not exist in its master file -(Che/LS/P)The official receipt no. is already exist, please enter another value -(Che/LS/P)Creditor Aging – Missing the options of Show in Creditor & Local Currency By Document and Show Local Currency -(Che/LS/P)Red colour indicator in A/R Invoice -(Che/LS/P)Error “This constraint cannot be enabled as not all values have corresponding parent values.” when inquiry Debtor Aging report -(Jul/LS/P)Unable to select journal type in AP documents -(SW/LS/P)Unable to Save ARAP Contra - Debtor or Creditor Record not found (AccNo=4900/000) -(Rot/LS/P)Cash Sale official receipt numbering follow Cash Sale numbering? -(Tan/LS/P)Create new debtor error - The value of column MemberType in table Member does not exist in its master file -(Ell/LS/P)With Discount option is auto enabled in AR Receive Payment -(SW/LS/P)Unable to reassign Debtor Code in AR Receive Payment -(LS/KM/P)Unable send Batch mail – The SMTP server has unexpectedly disconnected -(Mic/LS/P)Why the same GetSingleValue can work in Debtor Statement but not in A/R Receive Payment? -(LS/P)Unable to add knock off in A/R Credit Note -(Ben/LS/P)Batch Mail error - 4.3.2 Concurrent connections limit exceeded -(Chr/LS/P)A/R Receive Payment – The confirmation window (OK/Cancel button) not appeared when copy from other Payment -(Ang/LS/P)System did not prompt Access Denied when edit AR Receive Payment -(PY/LS/P)Unable to send batch mail-An error occurred while attempting to establish an SSL or TLS connection -(CT/LS/P)Debtor Statement error - This constraint cannot be enabled as not all values have corresponding parent values -(CT/LS/P)System prompt Set Project/Department Posting screen even the gain/loss amount is zero -(Jul/LS/P)Different UserID drill down document showing different behavior -(PY/LS/P)No result when inquiry A/P Credit Note Analysis Report -(Jod/LS/P) Stock Why I couldn't delete Item Code? -(KM/P)I can’t find More Stock Maintenance on Stock menu -(LS/KM/P)Duplicated opening balance for a serial number? -(KM/P)Can’t view item image at client pc -(Mic/KM/P)In July Stock Aging Report, stock quantity is "zero" but the cost value is not "0.00"? -(JS/CY/KM/P)System still deduct stock after 'Post To Stock' access rights was removed -(LS/KM/P)Can I use stock write to write off the damaged goods for FIFO Costing Method? -(LS/KM/P)Unable to find item to be transferred from Sales Order to Stock Assembly Order -(SW/KM/P)Preview Stock Issue Detail Listing – Unknown Sql Exception -(SW/KM/P)Unable to find menu of stock transfer -(LS/KM/P)Items not shown when inquiry Re-order Advice Report -(LS/KM/P)System can sell item package with the item in back order status -(LS/KM/P)System do not prompt alert when item sold below minimum selling price -(LS/KM/P)There is a balance cost for zero quantity stock -(LS/KM/P)Stock Balance quantity not tally with total balance quantity at Stock Item Maintenance -(Jul/LS/P)Missing item in BOM Listing Report -(Aimi/LS/P)Average balance cost different with purchase invoice cost -(Azi/LS/P)Incorrect Outstanding PO quantity at Stock item inquiry -(Azi/LS/P)Error - Column 'Loc-1Qty' does not belong to table StockBalByLocation -(LS/P)Stock Adjustment not reflect to stock card report -(Azi/LS/P)Stock Card average cost not the same as Item Maintenance Up to Date Cost -(LS/P)Why Real Cost is empty -(JT/LS/P)Stock Balance Quantity in batch number selection not tallied with balance quantity in Stock Card -(Che/LS/P)Error - Not a valid Tab Delimited Text Format or not an Stock Transfer import text format -(Azi/LS/P)Missing Posting Accounts Tab at Stock Group Maintenance -(Jul/LS/P)Up-To-Date Cost showed in alphabets -(Jul/LS/P)Quantity in Stock Card not tallied with its GRN -(FT/LS/P)Unable to edit Item Price Book -(Ash/LS/P)Item not shown in Stock Card Report -(Ais/LS/P)Transaction not shown in Stock Card Report -(Ais/LS/P)Item Opening Balance’s cost not updated into Stock Card -(Rot/LS/P)Item Shelf not shown in Stock Item Maintenance grid -(ZL/LS/P)Changed costing method using Recalculate Stock Costing but some items are not changed? -(Rot/LS/P)View Cost access rights control does not work properly? -(Tan/LS/P)Unable to save Item Maintenance - Standard Selling Price should be larger than or equal to Standard Cost -(Ell/LS/P)Item Replacement tab is not shown in Stock Item Inquiry -(Mic/LS/P)Batch number is not shown in Inventory Physical Worksheet by Consignment -(ZX/LS/P)Stock Balance report do not have UOM column -(JL/LS/P)Edit Item error – Please make sure Price by Quantity is in correct order. Enter zero if you don’t want define it. -(Aim/LS/P)Stock Card cost not the same as the cost that I entered at Purchase Invoice -(PY/LS/P)Edit Item error – Please don’t enter same AccNo name for Customer Item Price -(CT/LS/P)Unable to View Cost in Stock Item Maintenance -(Ben/LS/P)Item balance quantity fell below reorder level but is not shown in Reorder Advice -(Jod/LS/P)Copy and paste from Excel – Invalid number format at column SubTotal, row 1 -(Ben/LS/P)Unable to save Stock Assembly Order - Quantity for transferred is exceed limit -(CT/LS/P)Stock Item Inquiry error-Input string was not in a correct format -(Aimi/LS/P)Inquiry Stock Movement report error-Unknown Sql Exception (Number=207, Message=Invalid column name ‘TypeofStockIn’ -(Jod/LS/P)Stock Item Maintenance up to date cost shows no records although there is stock balance quantity -(CT/LS/P)Stock Aging / Stock Movement Report – Item appears twice / item has transaction record but is not shown in the report -(CT/LS/P)Item Opening Balance Maintenance error – Location is not in the Filter range -(CT/LS/P)Not allowed to cancel Stock Assembly Order-The document was transferred to other documents, so it is not allowed to cancel -(Jod/LS/P) Sales Rounding Adjustment Account is empty -(HY/KM/P)Unable to save an entry/document with GST adjustment -(EL/KM/P)“Credit Sales” button is disabled in Cash Sales -(Mei/KM/P/KM)Show Instant Info- Price History is empty -(MIC/KM/P)Can't change rounding method for invoice -(JS/KM/P)Unable to select stock code in Monthly Sales Analysis report -(Jul/CY/KM/P)Save Invoice error - 'Invalid account no' -(SW/KM/P)Invoice grid listing is not displayed? -(Jul/KM/P)Can't change the price of invoice that was transferred from DO -(P/P)Item selling price does not follow the setting in Item Price Book -(LS/KM/P)Sales amount different between Multi-Dimensional Sales Analysis Report and Monthly Sales Analysis Report -(LS/KM/P)Unable to preview or print a printed document -(CY/KM/P)Filter by Salesman - Sales agent can access other agent’s customers -(LS/KM/P)Unable to delete Sales Invoice -(CK/KM/P)Duplicate Invoice no -(Mei/KM/P)Unable to select preview option -(HY/KM/P)Couldn’t select credit card account in cash sale -(CY/KM/P)Debtor - Couldn't find debtor when creating invoice? -(Mei/KM/P)Outstanding value is blank in Purchase Invoice or Invoice -(Jac/KM/P)No result when inquiry Customer Price Listing -(CK/KM/P)Unable to save invoice - The following stock items are negative quantity, save aborted -(Mei/KM/P)Quotation details not appeared in transfer document screen of Sales Order/Delivery Order or Invoice -(Jul/KM/P)Item batch not appeared in the drop-down list when creating a new invoice -(SW/KM/P)Error message prompted ‘Access is denied’ when click on sent by email -(SW/KM/P)Dialog ‘Enter Total Cost’ prompted out when create a new invoice -(LS/KM/P)Unable to add Item in Delivery Return -(LS/KM/P)Error while saving a new invoice -The following items are missing Item Batch No… -(Aimi/KM/P)Unable to find item batch no column in Sales order -(Jes/KM/P)Unable to select different cash payment in Cash Sale -(LS/KM/P)Save Invoice error - You are not allow to save negative outstanding consignment quantity .. for Item Code -(Mic/KM/P)Commission amount shows under expenses column in Sales Agent Contribution report -(LS/KM/P)Unable to change debtor for Cash Sale -(Mic/KM/P)Unable to change the detail location of an invoice -(EL/KM/P)Sales account does not follow default account that have been set -(LS/KM/P)Save Invoice error - Duplicate Consignment No -(Mic/LS/P)Save D/O error - The following Item code and Batch No’s Last Sale Date have passed the document date… -(EL/LS/P)Account Number was not copied from Delivery Order when transferred to Cash Sales -(LS/P)Save Invoice Error - Arithmetic overflow error converting numeric to data type numeric -(Azi/LS/P)Remaining amount did not reduce after I done some partial item transferred -(Aim/LS/P)Serial Numbers are not shown in detail in Invoice -(Ais/LS/P)Why some items are not printed in SO report -(Far/LS/P)Access Rights is not assigned but Users still can edit Printed Document -(LS/P)Save Invoice Error - The value of column ItemCode in table UTDStockCost does not exist in its master file -(Che/LS/P)Payment details is not shown in Invoice with Payment Listing Report although payment is received -(Jul/LS/P)Find Sales Order - Search by Debtor Name but no result displayed -(Aim/LS/P)Cannot disable 5 cents rounding in Invoice -(Jul/LS/P)Sales Unit Price does not follow standard selling price -(Aimi/LS/P)This user does not have the permission to approve the document and the outstanding amount exceeded the limit -(Ash/LS/P)Batch print invoice shows incorrect page numbering -(Ais/LS/P)Invoice item UOM is PKT, but why when preview it shows PACKET -(Ash/LS/P)Missing Report Name Nota Serahan when login different PC using same User ID -(FT/LS/P)Back Order control did not function in Cash Sales -(LS/P)Bonus point not calculated in sales transaction -(SW/LS/P)Monthly Sales Analysis Report - the value of total is not shown -(Aim/LS/P)Invoice details not appeared in transfer document screen of Credit Note -(Azi/LS/P)Unable to choose Item Code during transaction -(Aim/LS/P)New invoice numbering & document date does not follow the setting of next invoice number but D/O number & DO date? -(Tan/LS/P)Unable to save Cash Sale - payment cannot smaller than final total -(Tan/LS/P)Payment amount not shown in Invoice -(SW/LS/P)Your Ref not shown on the 2nd page of report -(SW/LS/P)Invoice missing from Multi-Dimensional Sales Analysis Report -(ZX/LS/P)System did not prompt UOM conversion alert when create Invoice using item package -(Aimi/LS/P)Discount amount did not post to Discount Account but deduct from Sales Account -(SW/LS/P)Why is the system still allow to save transaction with inactive item? -(Aimi/LS/P)Sales Agent’s commissions not shown after maintaining the commission account in Sales Agent Contribution Report -(Chr/LS/P)Missing Price History Tab from Show Instant Info -(LS/P)Unable to change debtor for Invoice that never receive payment -(PY/LS/P)Item Package master unit price rounded up to 2 decimals instead of 5 -(Ang/LS/P)Area Code is empty in Monthly Sales Analysis Report -(LS/P)Monthly Sales Analysis amount different from Cash Sales Listing -(PY/LS/P)Sales Agent in Invoice not same with the transferred Sales Order -(Rot/LS/P)Cash Sales report did not show Company Name in Chinese Character -(Aimi/LS/P)Tax Cash Sale (Tax Invoice) with Multi-Payment report did not show all the payment methods that I saved from Multi Payment -(PY/LS/P)This user does not have the permission to approve for the Unit Price Change -(LS/P)Inactive Credit Card payment method shown in Credit Card Selection of Cash Sale/Purchase -(Aimi/LS/P)Our Invoice No. is blank in Credit Note that was transferred from Invoice -(Jod/LS/P)Unable to create New Payment from Invoice -(Jul/LS/P)Preview report shows duplicated detail records -(SW/LS/P)Unit Price is different when copy from or copy to another Sales Order -(Rot/LS/P)Incorrect detail total after key in Unit Price -(CT/LS/P)Missing document for certain locations when login with different user -(CW/LS/P) Purchase Unit Price not displayed in Purchases documents? -(KM/P)Duplicate Supplier D/O No. or Invoice No -(CY/KM/P)Unable to show Purchase Price History setting -(Mic/KM/P)Unable to add new batch no in Purchase Invoice -(Mic/KM/P)Unable to edit GRN after un-transfer GRN to Purchase Invoice -(HY/KM/P)Unable to view sub Total for Purchase Transaction -(CK/KM/P)Unable To Select New Created Batch Number at Purchase Invoice -(HY/LS/P)Save PI Error - Column “ReferCAJEIsPayment” does not belong to table APInvoice -(JS/LS/P)Save PI Error - Value was ether too large or too small for an lnt 16 -(CK/LS/P)Not able to create new item code from item lookup edit -(Zal/LS/P)Item missing from item lookup edit in Request Quotation and Purchase Order -(LS/P)Missing records at Price History tab of Purchase Invoice -(Aimi/LS/P)Serial Number windows not prompted when I select Serial Number Item -(SW/LS/P)Why will the system auto update Goods Received Note unit price -(Jod/LS/P) GST Already knocked off, but still show as GST on Payment Unapplied Amount -(/P)Error Message "Tax Type must be selected" -(KM/P) GST03 – Tax amount appears in Others (Lain-lain) column -(Jes/KM/P)Cannot select tax code for past document -(Mei/KM/P)Gift Rule - Sales Account is empty or invalid -(Jes/KM/P)GST- set GST Date for past invoice -(Jes/KM/P)GST - “Error on GST On Realized Gain Loss: Tax Type IES not found” -(EL/KM/P)Supplier tax registration number not shown in GAF Viewer -(HY/KM/P)Error message “No default tax document number found” when tried to save a sales document -(CY/KM/P)Unable to select or change tax code when creating a new invoice -(EL/KM/P)Journal not created automatically on transaction involving tax code IM-SVC -(CK/KM/P)Outstanding invoices not shown as GST Bad Debt Relief -(LS/KM/P)Supplier Invoice GST amount is different with GST amount in AutoCount -(Azi/KM/P)Unable to submit GST through TAP for negative output tax (column 5a & 5b) -(HY/KM/P)Tax transaction not shown in GST03 -(LS/KM/P)GST Processor error – Attempted to divide by zero -(CK/KM/P)GST Processor error - “cannot set ‘DocNo’. The value violates the MaxLength limit of this column.” -(Mic/KM/P)GST Processor error - Cannot load GST Processor Date. The latest GST Processor not committed yet -(CY/KM/P)GST Processor error - Error on GST Partial Exemption: Tax Type AJP-O not found -(SW/KM/P)Gift Rule – Journal Entry not balance -(Jul/KM/P)Error ‘Empty Deferred Output Tax Account in GST Setting ‘when set GST Date -(Azi/KM/P)Error Message when generate new GST Processor - Unable to lauch a new form in new thread because of out of memory -(Mic/KM/P)Amount of GST-03 column 15 not tallied with Tax transaction listing -(LS/KM/P)Unable to delete Gift Rule -(Aimi/LS/P)Copy to new document the tax code didn’t auto convert for Version 1.9 -(Far/LS/P)Save Official Receipt message “There is item with ZRL tax code in this document, do you still want to save?” -(Jul/LS/P)Cannot change Inclusive Tax in the document -(Aim/LS/P)Final GST Return Error - GST On Fixed Asset AccNo is empty or invalid -(Jul/LS/P)Error when inquiry GST instant info - The process cannot access the file -(Jac/LS/P) SST SST Tax Code is not auto-assigned at Invoice -(Far/LS/P)Tax Payable amount not tally with MYSST website submission -(Che/LS/P)SST-02 (Service) counted 2 invoices only but in this period there are total 5 invoices billed in tax code SV-6 -(Ais/LS/P)Failed to commit SST Processor “SST Penalty AccNo cannot be empty” -(Jul/LS/P)The value of column TaxType in table Invoice Detail does not exist in its master file -(Che/LS/P)Tax code without Govt. Tax Code -(Jul/LS/P)Stock card costing not match with Purchase Invoice unit cost after apply purchase tax code -(LS/P)Imported Service Sales account no. is empty or invalid -(Jul/LS/P)SST Processor Error - Column ‘TaxableAccNo’ does not allow nulls -(JS/LS/P)Message prompted: “Unable to update knock-off A/R Invoice which has paid tax (payment basis) due to the knock-off date (17/04/2019) was inside a processed SST period.” -(Jul/LS/P)This document does not allow to save, because it contains accrual and payment basis tax code -(Ell/LS/P)Fail to commit SST Processor, an error prompted “Line 1: Invalid Account No. 'SST-4010' ”. -(SW/LS/P)SST on Payment AccNo is empty or invalid -(SW/LS/P)Tax Type not found - when saving transaction of imported services -(SW/LS/P)Tax amount appears in “Others” in SST-02 form -(Rot/LS/P)Tax Code DS-6 applied but not appeared in SST-02 form -(Tan/LS/P)CN dated Jan 2020 appears in SST Processor period Mar-Apr 2020 -(Aim/LS/P)SST-02 is not appeared after ran SST Processor -(Ell/LS/P)Commit SST Processor error – Duplicate Journal Entry No -(CT/LS/P)SST Processor error-Cannot set column TaxBRNo. The value violates the MaxLength limit of this column -(Aimi/LS/P) Prompted Message Unable to Save a New Payment Voucher -(SW/KM/P) Sorry you have exceeded 500 transaction limit? -(PT/P)Restore Error - SQL Server cannot process this media family (SW/KM/P)Backup Error..Cannot open backup device -(HY/KM/P)Backup Error "The database is larger than 2GB.You only can use WinRAR as compression method" -(KM/P)Delete user - error message prompted -(CK/KM/P)Consolidate Financial Report - Cannot set column “LiveDBDatabaseName” -(Eve/KM/P) Backup error - File is not a valid archive. I/O error occur? -(JS/KM/P) Attach account book error-Unknown Sql Exception, The database ‘AED_TEST’ cannot be opened because it is version 706. -(JS/CY/KM/P) Backup error: “Backup Failed. Database Error found. There was no endpoint listening at...” -(CY/KM/P)Backup error- Database msdb cannot be opened -(CK/KM/P)Login Message - "Fail to check database exist in Scheduled Backup"...There was no endpoint listening at... -(CK/CY/KM/P) Unable to attach suspected or corrupted database -(P/CK/CY/KM/P) Invalid Report Header in Company Profile -(Azi/CY/KM/P) Login Message - This account book has been marked as “Old version”, do you still want to login -(Azi/CY/KM/P) Error creating new account book in client pc -(Azi/KM/P) AutoCount Accounting Session has been Expired and unable to re-register your session -(CK/CY/KM/P) Failed to register the Database Server to USB key in AutoCount Backup Server Setting -(CY/KM/P) Import items error - Cannot set column ‘ItemGroup’. The value violates the MaxLength limit of this column. -(CY/KM/P) Backup error - You have enter a BLANK password. Do you still want to continue? -(Jac/KM/P) The system needs to upgrade your current account book -(P/KM/P) Attach database error - One or more files do not match the primary file of the database. -(CY/KM/P) Error message – The value of column Location in table IPHIST does not exist in its master file -(EL/KM/P) Import journal entry error - Column ‘TaxableAmt’ does not belong to table -(Azi/KM/P) Installation error – An unexpected error is keeping you from creating the folder -(HY/KM/P) Export data error – Access is denied -(Azi/KM/P) Create account book error - Cannot set column ‘ItemGroup’. The value violates the MaxLength limit of this column. -(CY/KM/P) Password is not correct when restore account book -(Jul/KM/P) Unable to delete numbering format -(LS/KM/P) Failed to login to AutoCount Accounting 1.8 Consolidate Financial Report -(Jul/KM/P) Login Message - Unexpected character encountered while parsing value… -(JS/KM/P) Restore error - The file ‘C:\AutoCount Data\AED_AAA.Data.mdf” is compressed but does not reside in a read-only database or file group -(SW/KM/P) Error installing AutoCount – error code 2203 -(Jac/KM/P) Error while saving exsiting transaction ‘This record was modified by Admin at xx-xxx-xx.’ -(Jac/KM/P) Error when register Database Server to USB Key Server -TCP channel protocol violation -(Mic/KM/P) Preview Report error – Could not load file or assembly… -(Jac/KM/P) Error Message - Your Windows system security does not allow... -(P/KM/P) Transaction date xx/xx/xxxx is locked, you can unlock it from Tools… -(LS/KM/P) Create Account Book error – Access is denied -(Jac/KM/P) Error create transaction in Windows 10 -(Jul/KM/P)Year End error – Supplier IV No. xxxx is already exist. Please enter another value. -(Azi/KM/P)Backup error – I/O error occur on File “C:\temp\xxxx bhd…. -(El/KM/P)Application error - Operation could destabilize the runtime -(Azi/KM/P)Preview report error - o: Metadatafile…C:\Windows\... -(HY/KM/P)Unable to Perform Merge Account -(LS/KM/P)Preview Report Error - 0: Error generating Win32 resource ... -(Jac/LS/P)Year End Closing Error – Opening Balance not balance -(Jul/LS/P)Failed to create UDF -(JS/LS/P)Preview report error – Index (zero based) must be greater than or equal to zero and less than the size of the argument list -(Che/LS/P)Year End Closing Error – DB concurrency violation -(Che/LS/P)Preview Report Error – Unable to cast object of type ‘DevExpress.XtraReports.UI.XRRichTextBox’ to type ‘DevExpres.XtraReports.UI.XRRichText’ -(Zal/LS/P)Import Stock Item Error- Tariff Code does not exist -(LS/P)Valid document date is between 01/01/2017 and 31/12/2018 -(LS/P)Import Data Error - Fail to save Item: 00006. Base UOM ‘CTN’ rate is not equal 1 -(Zal/LS/P)Import Debtor error - These columns don't currently have unique values -(JZ/LS/P)Detach Account Book error - Cannot open database AED_xxx -(Jac/LS/P)Column ‘FiscalYearName’ is constrained to be unique. Value ‘Fiscal Year 2019’ is already present -(SW/LS/P)Scheduled Backup setting error - Unable to retrieve the root folder error -(El/LS/P)Error: “Column ‘Tariff Code’ does not belong to the table GLMast” prompted when preview consolidated report -(SW/LS/P)Import AP CN error - UnappliedAmount is greater than NetAmount (APCN3763) -(Jul/LS/P)Installation error – Error writing to file: DevExpress.Ultis.v13.1.dll. Verify that you have access to that directory -(KS/LS/P)Create account book error – A file activation error occurred. The physical file name ‘(local)..’ may be incorrect -(Aim/LS/P)Error when import from UBS - You should install Visual Fox Pro OleDB Provider version 8.x first -(FT/LS/P)USB Key Server Monitor Error: Time out has expired and the operation has not been completed -(ZL/LS/P)Restore Error - Please change your Log On Account as Local System account for SQL Server at Windows Services -(ZL/LS/P)Backup Error - Error occur when zipping files. File is not found... -(Joh/LS/P)Preview Report Error - The system cannot find the path specified -(Joh/LS/P)Save Invoice Error - You cannot work on transaction date beyond Friday... -(Che/LS/P)Backup error - Backup Failed. Database Error found. Unknown Sql Exception ... A database snapshot cannot be created because it failed to start... -(Mic/LS/P)Preview Consolidated Report error - Unable to read USB Key -(ZL/LS/P)Generate Delivery Order at Delivery Request Processing error – Object Reference or Invalid transfer item -(Rot/LS/P)Save Invoice Error – KnockOffAmount over NetAmount in detail record -(Aim/LS/P)Restore Error - CREATE DATBASE or ALTER DATABASE failed because the resulting cumulative database size would exceed your license limit of 10xxx MB per database -(Joh/LS/P)Error while update license into Dongle – The requested security protocol is not supported -(Joh/LS/P)Error - Font Verdana does not support style Bold -(Rot/LS/P)Change Item Code error - Violation of PRIMARY KEY constraint PK_ItemLocationPrice -(ZL/LS/P)Restore error - File is not a valid archive.. An I/O error occurred while creating the file -(Rot/LS/P)Failed to save AP Invoice - Can’t set tax adjustment without a TaxType in detail record -(Aimi/LS/P)Drill down from Ledger error – ARPayment record not found (DocKey=xxx) -(ZX/LS/P)Error on Cash Sales – There is not payment method which have payment type as ‘Cash’ -(Ell/LS/P)Restore error - Directory lookup for the file "C:\AutoCount Data\AED_MOBILE_12/8/2020_Data.mdf" failed with the operating system error 3 -(Ell/LS/P)Login Accountant ID error – Accountant ID does not match with this account book’s accountant setting -(Aim/LS/P)Preview Report Error – Access is Denied -(KC/LS/P)Backup Error – Please make sure you have sufficient permission to read file from C: \...” -(Rot/LS/P)Install AutoCount Server error - Error 1001. The specified server already exists. -(Rot/LS/P)Error when export grid ledger to excel – Specified argument was out of the range of valid values. -(Aimi/LS/P)Backup Error – Cannot create file ‘C:\AutoCount Data\xxx_Data.mdf_MSSQL_DBCC9’ because it already exists. Change the file path or the file name, and retry the operation. -(Aimi/LS/P)Access Denied when run command prompt -(Chr/LS/P)Access Denied when preview / print at View Posting Details -(Aimi/LS/P)Backup Error - Backup Failed. Database Error found. Unknown Sql Exception (Number = 82, Message = There is insufficient memory available in the buffer pool.) -(Chr/LS/P)Unable to save Cash Purchase – APPayment record not found (Dockey=XXX) -(SW/LS/P)Could not allocate space for object in database because PRIMARY filegroup is full -(Jac/KM/P)Year End Closing error – Knock off date must be on or after payment and document date -(Chr/LS/P)Create Account Book error – Directory lookup for the file “C:\AutoCount Data\AED_xxx_Data.mdf” failed with the operating system error2 (The system cannot find the file specified.) -(Jod/LS/P)Price History Report error – Unknown Sql Exception (Number=137, Message=Must declare the scalar variable ‘@AccNoPO’.) -(SW/LS/P)Backup error – Backup Failed. Database Error found.. repair_rebuild is the minimum repair level -(Aimi/LS/P)Unable to save AR AP Payment - Bank charge greater than Payment amount ARPaymentxxx -(Ang/LS/P)Backup Error – Timeout expired error -(CT/LS/P)Create Item error – 1 is not a supported code page. Parameter name: codepage -(Jod/LS/P)Preview Report error - Unable to read beyond the end of the stream -(PY/LS/P)Unable to save Invoice – There is Discount applied to Multiple Type of TaxType. Save Abort. -(CT/LS/P)Access Denied when Edit user -(Chr/LS/P)Backup Error - Unknown Sql Exception (Number=9100, Message=Possible index corruption detected…..Could not insert a backup or restore history/detail record in the msdb database. This may indicate a problem with msdb -(Aimi/LS/P)Save Transaction Error - SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM -(LS/P)Batch Print Payment Voucher error – Column ‘DocType’ does not belong to table Master -(Ang/LS/P)Unable to delete Document Numbering Format - The value of column PaymentFormatName in table Payment Method does not exist in its master file -(CT/LS/P)Unable to save Invoice – The following items are missing Item Batch No. Save aborted -(PY/LS/P)Save A/P Payment error - Cannot set column ‘DealWith’. The value violates the MaxLength limit of this column -(Rot/LS/P)Uninstall AutoCount Server error - Error 1001. Unable to get installer types in the C:\Program Files (x86)\AutoCount\AutoCount Server\AutocountServerServices.exe assembly -(JL/LS/P)Import Member error - The value of column AccNo in table Member does not exist in its master file -(Ben/LS/P)Create Account Book error – The device is not ready -(Ben/LS/P)Attach Account Book error – The client and server cannot communicate, because they do not possess a common algorithm -(Jod/LS/P)Year End Closing Error - No Retained Earning Account -(Ben/LS/P)Create or View Invoice error - Bad IL range -(CT/LS/P)Year End Closing Error - The transaction log for database AED_XXX is full due to ‘ACTIVE_TRANSACTION’ -(Ben/LS/P)Create Invoice Error – Unknown Sql Exception (Number=8114, Message=Error converting data type nvarchar to bigint.) -(Jod/LS/P)Export Data error – ‘ ’, hexadecimal value 0x02, is an invalid character -(Aimi/LS/P)Unable to open Consolidated Financial Report – Invalid DDL Statement . . . Cannot find the object “dbo.ConsolidateProfile” because it does not exist or you do not have permissions -(Aimi/LS/P)Restore error-Unknown Sql Exception (Number=3169), Message=The database was backed up on a server running version XX.XX.XXXX -(TN/LS/P)Backup error – The database could not be exclusively locked to perform the operation -(CT/LS/P)Import AP Invoice error - SupplierInvoiceNo the require column is empty -(PY/LS/P)Backup error - Unknown Sql Exception Number=8921… A failure was detected while collecting facts. Possibly tempdb out of space or a system table is inconsistent -(Jod/LS/P)Export report error – Specified argument was out of the range of valid value. Parameter name:MinimumSize -(CT/LS/P)Installation error - The installer has encountered an unexpected error installing this package...The error code is 2932 -(Ben/LS/P)Backup Error - The server does not allow client to backup or restore database -(Chr/LS/P)Restore error - The process cannot access the file… because it is being used by another process -(PY/LS/P)Backup error - File create error when creating RAR file. If Backup filename contain unicode or chinese character -(CT/LS/P)Unable to attach database file-Login failed. Incorrect password -(CT/LS/P)Change Project Number error-String or binary data would be truncated -(PY/LS/P)Database Maintenance error - Unknown Sql Exception-Incorrect syntax near '-' -(CT/LS/P)Stock Adjustment error - Primary Key Error -(PY/LS/P)Unable to Save Invoice - Every item needs to be assigned a location -(Jod/LS/P)Find or Search Item error - Execution Timeout Expired -(James/LS/P)Restore error-The Server Backup Shared Folder and the Client Access Shared Folder Path does not point to same folder...Operating system error 5(Access is denied) -(James/LS/P)Unable to Save Invoice-Unable to generate a new tax document number from default set -(James/LS/P) Login Issue The server was not found or was not accessible -(KM/P)Your database version is later than supported database -(P/P)The Network Name cannot be Found -(JS/P)Login error - Arithmetic operation resulted in an overflow -(CY/JS/KM/P)Error message – Unable to login from internet -(Mic/KM/P)Login error - You access right setting does not allow you login to this ‘Old Version’ account book -(EL/KM/P)Login error - The license inside this USB Key is not for this version of AutoCount Accounting -(Mic/KM/P)Login error - 'This account book was either in progress of year end closing or failed during Year End Closing’… -(LS/KM/P)Login error – In order to use Remote USB Key, you must install AutoCount Backup server at Database Server Pc -(Jac/KM/P)Login Error - 1 stock only network user already login to AutoCount Accounting but your current license only allows 0 stock only network user -(LS/KM/P)Login error - Invalid LCP Decrypt File -(LS/P)Error message – Root element is missing -(LS/P)Login Error - The type initializer for ‘System.Data.SqlClient.SqlCOnnection’ threw an exception -(Mic/LS/P)Error Message – Could not find a part of the path ‘Z:\A2006.dmf’ -(Zal/LS/P)Login Error - Index was outside the bounds of the array -(SW/LS/P)Login Consolidated Financial Report error - Error while connecting to SQL server, please check the network, firewall and make sure SQL Server is running and is network-enabled. Then try again -(Aimi/LS/P)Login error - Unexpected end of file has occured. The following elements are not closed: AutoCountConfig. Line 9, position 1 -(Joh/LS/P)Login Error - CRL error : 80004005. The Program will now terminate -(Azi/LS/P)Login Error - Database is read-only -(Aimi/LS/P)Login error - Exception has been thrown by the target of an invocation -(CT/LS/P)Login issue - Invalid User ID or Password -(PY/LS/P)Login Error - Invalid AutoCount 2006 Configuration File -(Jod/LS/P)Login error - Invalid URI: The Hostname could not be parsed -(CT/LS/P)Login error Unknown Sql Exception (Number=823, Message=The operating system returned error 21(The device is not ready) -(TN/LS/P)Login error - Unknown Sql Exception (Number = 102, Message=Incorrect syntax near ’)’.) -(Jod/LS/P)Upgrade AutoCount error-Invalid DDL Statement /* Add AccountingBasis column in Tax Type table*/ -(Aimi/LS/P)Login Error - Cannot open database “AED_xxx” requested by login and the database in Recovery Pending status -(PY/LS/P)Login Error - The password of the account has expired -(Aimi/LS/P) SQL Cannot open database A893478? -(P/P)Cannot open database “AED_XXX”… -(P/P)Forgot SA password ? -(KM/P)Upgrade error: SQL Server Service Broker is not enabled -(HY/P)Upgrade error: View Server State permission was denied -(JT/P)SQL Log Files keep on Growing -(JT/P)SQL Server installation error: “Fusion ATL” rule failed -(KS/KM/P)SQL Installation Error - is not a valid argument or you do not have permission -(HY/KM/P)SQL Server Configuration Manager - Cannot connect to WMI provider -(CY/KM/P)SQL Installation error - There are validation error on this page…Attributes not match? -(HY/KM/P)SQL Server installation error - Wait on the Database Engine recovery handle failed -(KS/KM/P)Unable to start SQL Server Service due to TCP Port is already being used -(JS/KM/P)The Service Broker in database AED_XXX cannot be enabled because there is already an enabled Service Broker with the same ID -(Joh/LS/P)Database ‘AED_moble’ is already open and can only have one user at a time -(Mic/LS/P)Windows 11 SQL Server Installation Error-Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes -(Jod/LS/P)SQL Installation error-rule “Windows Management Instrumentation (WMI) service” failed -(Ben/LS/P)SQL Server installation error-Service ‘SQLBrowser’ start request failed -(TN/LS/P)Unable to start SQL Server services -(CT/LS/P)SQL Server setup failure - Setup encountered a failure while running job UpdateResult. Error code 0x876E0003 -(TN/LS/P)SQL Server installation error-There is a problem with this Windows Install package. A DLL required for this installation… -(CT/LS/P)SQL Server Configuration Manager – Access is denied when enable TCP/IP -(CT/LS/P) Other Report exported to Excel, some details missing -(LS/KM/P)Print Cash Transaction Listing - unable to select Voucher Type -(LS/KM/P)Installation Error "An error occurred during the installation of assembly" -(CY/P)Installation Error "Unable to extract msi file to temporary file" -(Azi/KM/P)Installation Error .Net Framework 4 (HRESULT 0xc8000222) -(KM/P)Report Design - Rich Text did not show properly -(P/P)Permanent license becomes Trial license -(Mic/KM/P)Further Description shows unwanted empty rows -(P/P) No result when inquiry Activity Stream -(JS/CY/KM/P) Mouse wheel is not functioning with the drop-down list in AutoCount System -(HY/KM/P) USB Key Error:The requested address is not valid in its content… -(Jac/KM/P) Hamachi can’t be turned on -(KC/KM/P) Document numbering do not follow the format that have been set -(ami/KM/P) Import past AR Invoice Error -Transaction date xx/xx/xxxx is not in the maintained fiscal year range… -(EL/KM/P) Design Invoice Report error – Rounding and Final Total Script Error -(JS/KM/P) System Hang when design report -(JS/KM/P) Incorrect Numbering sequence after grouping in report designer -(JS/KM/P) Report Font color wouldn’t reflect after changed it to different color -(Aimi/KM/P) Outlook doesn’t work when click on send by Email -(KC/KM/P) License status not match in between Server and Client PC -(KC/LS/P) New document date does not follow current date -(LS/P) Chinese character can’t be read when export to PDF file -(HY/LS/P) Installation did not start when double click on AutoCount Setup file/Installer -(LS/P)Exceed Network Users when log in -(Jul/LS/P)Preview Barcode report - There are invalid characters in the text -(Ell/LS/P)Rich Text showing unreadable Text -(JS/LS/P)Item searched does not appear at Stock Item Inquiry -(Far/LS/P)User unable to customize grid layout -(Mic/LS/P)Unable to find Change Item Code in Change Code -(Ell/LS/P)Picture is not shown when preview report -(Jac/LS/P)Ping server Hamachi IP request times out -(Tan/LS/P)Install .NET Framework failed - A certificate chain could not be built to a trusted root authority -(Tan/LS/P)Change Item UOM Rate does not appear in Change Code -(Aim/LS/P)Report Design – Item image not shown in report -(Ash/LS/P)Unable to edit Currency Rate in currency maintenance -(JZ/LS/P)Two computers having different report layouts -(Mic/LS/P)Wrong decimal symbol 100.00 became 100,00 -(ZL/LS/P)Print Bar Code error - Control’s boundaries are too small for the barcode -(Aim/LS/P)Bonus Point Transacting Listing Point Balance not same with total available point in Bonus Point Redemption -(Aim/LS/P)Half page report printing issue -(Aim/LS/P)AutoCount Backup Server / AutoCount Server icon is not shown after installed. -(Chr/LS/P)There is no “Allow less secure apps” in google account when want to use Gmail to send batch mail in AutoCount -(KC/LS/P)Why are the options Always Post To G/L and Always Post To Stock not available (shown in grey)? -(Chr/LS/P)Unable to access Change Account Number -(JL/LS/P)Printing issue - Lines did not print out -(Jod/LS/P)Company Name and Menu tab wording are missing -(Rot/LS/P)Unable to attach Account Book from workstation -(JL/LS/P)Why can’t I enable the function Can Direct Edit Debtor/Creditor Opening Balance -(SW/LS/P)Some Member record not shown in Change Member No -(JL/LS/P)Why are the search criteria for Item Group not available (shown in grey) -(Chr/LS/P)Email contents missing in receiver’s email? -(CT/LS/P)Unable to see Master I and Master II in Export All Data -(Rot/LS/P)Create document take longer time to response? -(Jul/LS/P)Unable to find K.I.V Invoice in Open K.I.V Folder -(Jod/LS/P)Find Panel-Unable to auto filter results -(Jod/LS/P) Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 1.8:Release Note <|eot_id|><|start_header_id|>assistant<|end_header_id|> Release Note Release Note 1.9.1Release Note 1.9.2Import Stock ItemImport Tax ExemptionRelease Note 1.9.3AutoCount Accounting SST - SST-02 Tax Code MappingAutoCount Accounting SST - Handling Payment Basis CalculationAutoCount Accounting SST - Handling Known Issue on 1.9.3.13 (Temporary Solution)Release Note 1.9.4 (Revision 14)Release Note 1.9.4 (Revision 15)Release Note 1.9.5 (Revision 16)Release Note 1.9.5 (Revision 17)Release Note 1.9.6 (Revision 18)AutoCount Accounting SST - SST-02 Tax Code Mapping Version 2Release Note 1.9.6 (Revision 19)Release Note 1.9.6 (Revision 20)AutoCount Accounting SST - SST-02 Tax Code Mapping Version 3Release Note 1.9.6 (Revision 21)Release Note 1.9.6 (Revision 22)Release Note 1.9.6 (Revision 23)Release Note 1.9.6 (Revision 24)Release Note 1.9.7 (Revision 25)Release Note 1.9.7 (Revision 26)Release Note 1.9.8 (Revision 27)Release Note 1.9.8 (Revision 28)Release Note 1.9.8 (Revision 29)Release Note 1.9.8 (Revision 30)Release Note 1.9.8 (Revision 31)Release Note 1.9.8 (Revision 32)Release Note 1.9.9 (Revision 33)Release Note 1.9.9 (Revision 34)Release Note 1.9.9 (Revision 35)Release Note 1.9.9 (Revision 36)Release Note 1.9.9 (Revision 37)Release Note 1.9.9 (Revision 38)AutoCount Accounting SST - SST-02 Tax Code Mapping Version 4Release Note 1.9.10 (Revision 39)Release Note 1.9.10 (Revision 40)Release Note 1.9.10 (Revision 41)Release Note 1.9.10 (Revision 42)Release Note 1.9.10 (Revision 43)Release Note 1.9.10 (Revision 44)Release Note 1.9.10 (Revision 45)Release Note 1.9.10 (Revision 46)Release Note 1.9.11 (Revision 47)Release Note 1.9.11 (Revision 48)Release Note 1.9.11 (Revision 49)AutoCount Accounting SST - SST-02 Tax Code Mapping Version 5Release Note 1.9.11 (Revision 50)Release Note 1.9.11 (Revision 51)Release Note 1.9.11 (Revision 52)Release Note 1.9.11 (Revision 53)Release Note 1.9.11 (Revision 54)Release Note 1.9.11 (Revision 55)Release Note 1.9.11 (Revision 56)Release Note 1.9.11 (Revision 57)Release Note 1.9.11 (Revision 58)Release Note 1.9.11 (Revision 59)Release Note 1.9.11 (Revision 60)Release Note 1.9.11 (Revision 61)Release Note 1.9.11 (Revision 62)Release Note 1.9.11 (Revision 63)Release Note 1.9.11 (Revision 64)Release Note 1.9.11 (Revision 65)Release Note 1.9.11 (Revision 66)Release Note 1.9.11 (Revision 67)Release Note 1.9.11 (Revision 68)Release Note 1.9.11 (Revision 69)Release Note 1.9.11 (Revision 70)Release Note 1.9.11 (Revision 71)Release Note 1.9.11 (Revision 72)Release Note 1.9.11 (Revision 73)Release Note 1.9.11 (Revision 74)Release Note 1.9.11 (Revision 75)Release Note 1.9.11 (Revision 76)Release Note 1.9.11 (Revision 77)Release Note 1.9.11 (Revision 78)Release Note 1.9.11 (Revision 79)Release Note 1.9.11 (Revision 80)Release Note 1.9.11 (Revision 81)Release Note 1.9.11 (Revision 82)Release Note 1.9.11 (Revision 83)Release Note 1.9.12 (Revision 84) AutoCount Accounting Version vs Database Version Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 1.8: FAQ Application <|eot_id|><|start_header_id|>assistant<|end_header_id|> GL Can I exclude certain account codes from a user? -(CY/P)New Financial Reporting Standards (FRS) -(JS/P)Financial Report - Custom Text -(SW/KM/P)How to maintain GST code & business info for Bank Charge account -(Jac/KM/P)How to merge the payment with its bank charges amount in Bank Reconciliation -(Jul/KM/P) Hide bank balance at cash book entry -(JS/KM/P) How to maintain previous year uncleared bank transactions in Bank Reconciliation? -(SW/KM/P) How to record electricity bill where GST is charged on partial amount? -(Jes/KM/P) How to save the template for custom column in financial report -(LS/KM/P) How to merge account code -(JS/KM/P) Financial Report - How to show negative figure in bracket -(Jac/KM/P) How to maintain Account Type in Account Maintenance -(KM/P) How to reset opening balance to zero -(LS/KM/P) How to change the sequence of account type in financial report -(EL/KM/P) How to adjust foreign bank account’s home balance -(Aimi/LS/P) How is the percentage (%) calculated in Profit and Loss Statement -(Jul/LS/P) How to delete the historical description (Most Recently Used item) at Cash Book Entry -(LS/P) Where does the Bank Reconciliation’s Account Balance come from? -(CK/LS/P)Where to print Chart of Accounts -(LS/P)Variances for Year Comparison in Profit & Loss Statement -(Che/LS/P)How to adjust Profit & Loss Statement column width -(SW/LS/P)How to block certain users from editing Stock Value Maintenance -(Zal/LS/P)How to change ledger posting description -(Mic/LS/P)How to turn off ‘Enter Cheque Number’ message -(Aimi/LS/P)Cash Flow Statement – How to know details of trade debtor -(Aimi/LS/P)Difference between Opening Balance & Year to Date Balance -(CY/LS/P)How to remove the info of Date Time in Trial Balance, Profit & Loss and Balance Sheet Statement -(Ash/LS/P)How to key in opening balance for foreign bank balance? -(Aimi/LS/P)Must the Ledger Home DR tally with Home CR and Home Balance = 0.00 -(Aimi/LS/P)How to edit Payment Method code -(Chr/LS/P)How is the percentage (%) calculated in Balance Sheet Statement -(Jod/LS/P)Can I set default value for Cheque Number -(Jod/LS/P)How to record return/bounced cheque -(Jul/LS/P)Can I key in document with different tax currency rate in Cash Book Entry? -(Chr/LS/P)Special accounts are not available in AR AP Sales Purchase invoicing document? -(CT/LS/P)Why are some account types allowed to be created in different currency but some cannot? -(CT/LS/P)What is Sub-A/C No. and Sub-A/C Description in Ledger Report? -(PY/LS/P)How to do bank reconciliation -(LS/P)Ledger posting for Bank/Cash account in Cash Book Entry can show cash book detail description? -(LS/P)What is the function of Show Double Entry Account Description at Ledger -(SW/LS/P)What is the feature of Negative KO Payment (Negative Knock Off Payment)? -(Chr/LS/P) Stock How to set stock item type & stock item group column to be empty at Stock Item Maintenance -(Mic/KM/P)How to change a Costing Method for an item? -(KM/P)Default UOM for new Stock Item -(Mei/KM/P)Differences between item group & item type -(Ell/KM/P)Stock item cost in stock card is different from the Purchase Invoice unit price -(Jul/KM/P)Can I prevent user from selling item below cost? -(Mei/KM/P)What is Automatic UOM Conversion? -(P/KM/P)Where to preview/print Item Opening Balance? -(LS/KM/P)How to auto generate item code follow by short code of Item group -(Eve/KM/P)Difference between replacement item and alternative item code -(SW/KM/P)On hand quantity vs available quantity -(SW/KM/P)Can I import stock item opening balance? -(Azi/LS/P)How to calculate Margin (%) and Markup (%) in Item Profit Margin report -(Azi/LS/P)How to check in which document a stock item was issued -(Ais/LS/P)Default Costing Method for new Stock Item -(LS/P)Can I import the Item, Item UOM’s UDF (User Defined Field) contents through “import from excel”? -(LS/P)What do those abbreviations stand for in Stock Movement Report -(JZ/LS/P)Where to maintain Supplier / Customer item code -(SW/LS/P)How to block an user from editing Item Price Book -(Ash/LS/P)Can I filter date to recalculate stock costing -(Azi/LS/P)How to set to zero for stock item in negative quantity -(JL/LS/P)How to import stock item image from Excel -(SW/LS/P)Regarding Stock Adjustment in AutoCount Accounting v1.9/v2.0 -(P)How to show Price Book and Opening Balance in Stock Item Maintenance -(CT/LS/P)Access right for Can Activate/Inactivate Stock Item not functioning -(JL/LS/P)Can I update Item Opening for subsequent year -(JL/LS/P)How to import stock item opening balance with serial number -(Jod/LS/P)Can I limit the user to view only own default location for Stock Report -(PY/LS/P)Profit Calculator cost not the same as my purchase cost (FIFO Item) -(TN/LS/P)What is Seq in Item Opening Balance Maintenance? -(Aim/LS/P) AR/AP How can I record in AutoCount if I received advanced payment from customer ? -(SW/KM/P)Can I Change the aging format for Debtor/Creditor statement? -(JUL/KM/P)How to change the message appear at the bottom of Debtor/Creditor Statement? -(Eve/KM/P)Color indicator of payment method in AR Payment -(SW/CY/KM/P)Debtor Default vs Open Item vs Balance B/F -(SW/KM/P)Debtor Statement - Send batch mail -(Azi/CY/KM/P)What is the calculation formula used in overdue interest letter? -(JS/P)What is Group Company under debtor maintenance? -(HY/KM/P)How to record postdated cheque? -(CK/KM/P)How to show value of UDF in AR/AP Payment Report -(SW/KM/P)Debtor statement - How to change invoice description? -(P/KM/P)How to assign project no/ department to bank charge in Official Receipt or Payment Voucher -(HY/KM/P) How to record deposit refund to customer -(LS/KM/P) How to know AR Deposit transferred to which AR Payment -(LS/KM/P)How to refund Deposit in Multiple Date -(KC/KM/P)How to record a payment received to offset 2 Debtor’s Outstanding -(Jul/LS/P)How can I contra the debtor and creditor that are in different currencies -(SW/LS/P)How can I export Debtor Statement to PDF file by page range -(Che/LS/P)Shortcut to knock off all the invoices -(Ais/LS/P)Can I create two Debtor accounts with same company name -(Far/LS/P)How to set the type of default Aging for new Debtor -(Ash/LS/P)How to show Debtor Statement to exclude those not active and having zero balance -(Ash/LS/P)How can I set the knock-off date using today’s date -(Azi/LS/P)How to change default Credit Limit for new Debtor -(Che/LS/P)How can I set the knock off date using document date? -(Aimi/LS/P)What is G/L Transaction Options in AP Invoice Listing report -(Ell/LS/P)How to set credit control for multiple debtors or creditors -(SW/LS/P)How to maintain Group Company and Sub Companies -(CK/LS/P)Can I contra Cash Sales with Creditor outstanding? -(SW/LS/P)How to import debtor/creditor via Excel with 2 different control account numbers -(SW/LS/P)Where to maintain Ref No 2 in Debtor/Creditor Statement -(SW/LS/P)What is the meaning of MTD Pay in Debtor/Creditor Aging Report ? -(JZ/LS/P)How to change the posted contra account of saved transaction -(Aim/LS/P)How to make document numbering to follow AR Payment format if I create payment from Invoice -(Rot/LS/P)Is it possible to show A/R Deposit transaction in the Debtor Statement? -(LS/P)How to post bad debt written-off -(JL/LS/P)What is the calculation formula of Average Age in Debtor Collection report -(Chr/LS/P)Can I view the Sales Invoice / Cash Sale directly from A/R Invoice Entry? -(Jod/LS/P)How to set multiple email address for debtor -(Ben/LS/P)Unable to edit AR Credit Note description -(PY/LS/P)What is the meaning of MTDSPA in Debtor/Creditor Aging Report? -(Jod/LS/P)What is the function of Show Group Company and Show Sub Company in Statement and Aging -(LS/P)How to import Debtor or Creditor Opening Balance from excel -(SW/LS/P) Sales Showing or Hiding 0 Balance Batch Number -(JS/P)Document transfer - How to check "Transferred to" status? -(Mic/KM/P)How to find out knock off detail of an Invoice -(HY/CY/P)How to amend the Notes at the bottom left of an Invoice report -(CY/KM/P)What is Standard selling price 2 and how to use this feature？ -(HY/KM/P)How to delete multiple invoices? -(JS/KM/P)How to setup printer & cash drawer in Cash Sale -(CY/KM/P)How to assign project/department code for footer amount -(Mei/KM/P)Sales Location – What is it? -(P/P)Further description - How to edit font type? -(P/P)How to record stock return from cash sales? -(CY/KM/P)Change the caption of “GST Payable” at the footer of Invoice Report -(JS/KM/P)Rename caption "Remark" at More Header of Sales Invoice -(SW/KM/P)How do I export to Excel format the Further Description maintained in document? -(LS/KM/P)Exclude amount of Outstanding sales order from Sales Credit Control calculation -(SW/CY/KM/P)Display dollar word in plural -(SW/CY/KM/P)How to show Total Quantity in Invoice -(P/CY/P) How to differentiate Partial and Full Transfers by colors? -(P/Mic/P) Set default debtor for Cash Sale -(JS/KM/P) How to switch to 'Advanced filter options' mode in Print Invoice Details Listing -(HY/KM/P) Data Entry By Past Records - What is it? -(Mic/KM/P) Disable summary footer in Invoice for certain users -(HY/KM/P) Difference between can merge only adjacent line and can merge non- adjacent lines -(SW/KM/P) How to merge detail lines of a same item code to be displayed as a single line in report -(SW/KM/P)Item Description 2 to be shown in the drop-down list when select item in Invoice -(CY/KM/P)Auto Convert line discount into percentage -(SW/KM/P)How to block certain users from editing unit price in invoice -(Mic/KM/P)How to print batch invoice in AutoCount -(LS/KM/P)Auto-convert item price according to currency rate during transaction -(P/KM/P)How to make Invoice grid layout show only last 31days of invoices -(Aimi/LS/P)Where to print Pro-Forma Invoice -(HY/LS/P)How to enable 5 Cents Rounding for Invoice -(LS/P)How to disable merge same item code when I scan barcode -(LS/P)How to enable Barcode input function -(CK/LS/P)How to disable Reallocate Purchase by Project -(Ais/LS/P)How to key in UOM when there is no item code -(Che/LS/P)Changing Cash Sale from POS style to Invoice style -(Aimi/LS/P)What is the difference between Enable 5 Cent Rounding and Enforce 5 Cent Rounding -(Far/LS/P)How to record Cash Sales Return - exchange for other items of same value or higher value? -(Jul/LS/P)How can I hide unit price in Delivery Order -(KS/LS/P)How to change Area code in Invoice -(Azi/LS/P)How to show the column of Item Description when checking minimum selling price? -(Aim/LS/P)How to turn off “Zero amount” message -(Ell/LS/P)What is the purpose of Check Minimum Sale/Purchase Price Based On Inclusive Price? -(Ell/LS/P)How to show Balance Quantity in Item Lookup Edit -(CT/LS/P)What is the function of Change Unit Price in Cash Sale? -(Chr/LS/P)How can I set only Cash Sale document do not Post to G/L -(Ben/LS/P)What is the function of Use Font Style in Invoicing -(PY/LS/P)How to refresh Invoices account number assigned from Stock Group posting account? -(JL/LS/P)Can I Copy Debtor Note to Sales Document Note -(Jod/LS/P)FOC Quantity not reflected in stock card report -(Jod/LS/P) Purchase Decimal setting for qty & unit price in purchase invoice -(JS/KM/P)Discontinued items still allowed in GRN, Purchase Invoice, Cash Purchase and Purchase Return -(JS/KM/P)PO Transfer to PI with multi batch number -(JS/LS/P)Difference between Goods Return and Purchase Return -(Azi/LS/P)How to create Purchase Return for item price overcharged without affecting stock quantity -(JL/LS/P)Can I set default UOM for an item when create Purchase document -(JL/LS/P)Delivery Information at More Header is auto assigned even did not select Creditor in Purchase Order -(Rot/LS/P) General Maintenance Can I extend the length of Project Code? -(HY/KM/P)How to assign document running number format by users -(LS/KM/P)Numbering format - How to maintain multiple running number? -(ACF/KM/P)Can I copy users and access rights setting from other account book? -(P/P)Can I print out the list of access rights for tracking purpose? -(LS/KM/P)What is withholding tax and how to setup withholding tax in AutoCount? -(SW/KM/P)Copy users and access rights setting from other account books -(Mei/KM/P)How to set sub project to become main project -(El/KM/P)How to show both old and new Company Registration Number in Report Header -(Zal/LS/P)How to set footer discount by amount -(Aimi/LS/P)How can I remove the Default Location in User Maintenance -(CT/LS/P) GST Difference between ‘Create Bad Debt Relief’ & ‘Create Bad Debt with Bad Debt Relief’ (BS/KM/P)BL Tax Code to post to individual expenses account -(Mei/P)Difference between GST start date and GST registration date -(Mei/KM/P)What is the difference between tax code TX-S and tax code TX-Z -(Mei/KM/P)GST Inclusive for all sales transactions -(Azi/KM/P)What is "Generate Summary style in Submitted Journal Entry" at GST Settings? -(Mei/P)Handling Imported Goods by Forwarder/Third party company -(Jes/KM/P)GST Adjustment for bank charges tax amount -(Mei/CY/P)How to setup Malaysia GST code in AutoCount? -(SW/CY/KM/P)Set GST inclusive at detail line in cash book -(Jes/KM/P)How to calculate GST for margin scheme? -(Mei/KM/P)Difference between Set GST Date and Set Original Document Date -(Mei/Jes/P)What is MSIC code and where can I get my MSIC Code? -(HY/KM/P)How to configure GST Malaysia if home currency for account book is not MYR -(SW/KM/P)How can I know which imported goods document already been claimed for input tax? -(SW/KM/P)How does default Tax Code work -(Jes/KM/P)How to handle the GST past document that have been processed for bad debt relief -(SW/KM/P)Options of Journal Entry for Imported Service -(HY/KM/P)How to do adjustment when negative value exists in column 5 (b) or column 6 (b) -(Jes/LS/P)How to create TX-CG-0 in 0%? -(Aim/LS/P)How to turn off the unknown tax registered debtor message -(Ash/LS/P)How to account for GST at 0% and declare the output tax in final GST-03 for goods held in hand (Fixed Asset & Stock) before effective date of SST? -(Ash/LS/P)How to reset GST Processor -(Far/LS/P) SST How to change GST column caption to Tax -(Aimi/LS/P)SST Return Transaction Drill Down shows 2 parts for Service Tax -(Ais/LS/P)How to change SST Purchase tax code posting account -(Che/LS/P)How to disable the option Add to Cost for Purchase Tax Code -(LS/P)Where to maintain Customer ID in Supply Listing by Tax Code (SST) -(Che/LS/P) Others How to setup Auto Backup? -(CK/KM/P)Backup Option - Compression level -(JS/P)Is it necessary to perform year end closing every year? -(Mic/KM/P)SQL - How to check SQL Port No -(Ell/KM/P)How to reset admin password -(Jac/KM/P)How to create new account book from a client pc -(JT/KM/P)What is K.I.V documents -(Jac/KM/P)Security - How to lock a month? -(P/KM/P)How to show company logo in AutoCount reports? -(Ell/KM/P)How to login AutoCount using Accountant ID -(Jac/CY/KM/P)How to change account code format? -(P/P)How to upgrade from SQL Server Express edition to Standard edition -(CY/KM/P)Hide unused report in system -(JS/KM/P)Set numbering format for member -(JS/KM/P)How to assign member to debtor -(CK/KM/P)How to determine the version of Microsoft SQL Server -(JS/KM/P)How to cancel & reset the process of Year end closing -(JS/KM/P)How to copy UDF field & Scripting to another account book -(Azi/KM/P)Maximum database size limit for different SQL Server version -(Jul/KM/P)How to change the default interface language of system to other language -(HY/KM/P)Manage Account Book - What is 'Edit Account Book' for? -(LS/KM/P)Current User Setings - Multiple windows -(Jul/KM/P)How to install SQL Server Express manually -(Web/KM/P)How to attach Database file from SQL Management Studio -(Mic/KM/P)Account book – How to register an account book? -(P/Mic/KM/P)How to reset account book list for login screen -(Ais/LS/P)How to show account description 2 at lookup edit -(LS/P)Do I still able to view the last year price history after run year end closing? -(Azi/LS/P)How to install Microsoft SQL Management Studio -(Jes/LS/P)How to check currently who are accessing to AutoCount -(HY/LS/P)Can I change the minimum length of password ? -(HY/LS/P)What should I do if my company name is changed -(Ais/LS/P)How to turn off the ‘Back Up?’ message when exit application -(LS/P)Source Type vs Accounting Transaction -(JS/LS/P)How to let the System auto start SQL Server A2006 services when Windows Start Up -(CK/LS/P)How to set Default printer for AutoCount -(Ell/LS/P)How to remove unwanted account books -(Jac/LS/P)How to launch AutoCount Accounting Management Studio -(Ell/LS/P)How to disable print dialog when printing -(JL/LS/P)Colour Indicator in AutoCount -(CK/SW/LS/P)Can I import serial number from text file during transaction? -(Joh/LS/P)How to delete all Task ID in AutoCount Scheduled Backup -(SW/LS/P)What are the supported parameters for Footer Maintenance’s Formula -(SW/LS/P)Can I show encoded cost in bar code print? -(Aimi/LS/P)What is the meaning of Every Week Day and Every Month (Repeat Type) in AutoCount Backup Server -(Aimi/LS/P)What is the function of Keep Search Result? -(JL/LS/P)How to change the Remark in the login screen? -(JL/LS/P)Can I set different Mail Setting for different Account Books -(Chr/LS/P)How can I change the Fiscal Year Start Date (Current Year) and Actual Data Start Date if it was set incorrectly -(JL/LS/P)How to change or rename database name -(CT/LS/P)Sales Order Processing – Purchase Request Processing did not assign creditor automatically -(Chr/LS/P)How to expand all details -(Chr/LS/P)How can I keep leading zeros in CSV files -(Jod/LS/P)How to improve AutoCount Accounting system performance and reduce database size? -(JL/LS/P)How to check AutoCount database size? -(JL/LS/P)Is there any report I can print regarding Customer and Supplier Price that I maintained in Item Price Book? -(Jod/LS/P)How to switch back to the old print dialog in Windows 11? -(TN/LS/P)Can I hide the functions of Open K.I.V folder and Current User Settings in Tools? -(Ang/LS/P)How to install different versions of AutoCount in one computer -(CT/LS/P)Differences between audit trail and activity stream -(SW/LS/P)What is the control of Edit Master Data access right -(SW/LS/P)Global Price Change schedule did not run if manually enable ‘Updated’ -(SW/LS/P)Check USB Key – USB Key content is empty -(CT/LS/P)How do I open SQL Server Configuration Manager if I cannot find it from search bar? -(CW/LS/P) Report Design How to display negative amount in brackets format -(Jac/KM/P)How to print cheque in vertical form -(CK/KM/P)How to change the page format in report -(JS/KM/P)What is calculated field & how to use calculated fields in report -(JS/KM/P)How to use tag function in report -(JS/KM/P)Advanced Tag Function – Get Single Value & Execute Scalar -(JS/KM/P)How to design a QR Code in Report -(CK/KM/P)How to show branch detail at Debtor Listing Report -(Aimi/LS/P)How to adjust the report footer -(Jes/LS/P)How to do the report design with 2 columns -(EL/LS/P)How to copy report format to another account book -(Aimi/LS/P)How to remove Unit Price and Total when it is ‘0.00’ in Invoice -(Azi/LS/P)How to add sequence number in Invoice Detail Listing Report -(Mic/LS/P)How to set Default report format -(CK/LS/P)How can I hide a report format from certain User -(CK/LS/P)Report design sorting Document Number in Ascending Order -(Far/LS/P)How to set the decimals point for Unit Price in report design -(Ash/LS/P)How to use report script to set number of items to be printed per page -(CK/LS/P)How to add Total Quantity (Total Quantity + Total FOC Quantity) in the report footer -(Che/LS/P)How to show Debtor email address on Official Receipt -(Ais/LS/P)How to show current printed date on Invoice -(SW/LS/P)How to show the word ‘VOID’ on Invoice when it is cancelled -(SW/LS/P)How to show Boolean UDF in checkbox format on Invoice -(JZ/LS/P)How to change the printing layout of Print Bar Code Report A4 Size -(Ash/LS/P)How can I print Cash Sale in 2 different layouts at the same time? -(SW/LS/P)How to combine 2 fields into one label in Report Design -(Ell/LS/P)How to show Date only when get single value data (Date field) -(Aim/LS/P)How to change auto numbering format for package detail in Invoice Report -(CK/LS/P)How to show 0.00 if the value in Debit and Credit is null value at Debtor Statement -(Rot/LS/P)How to add watermark on report -(Chr/LS/P)How to show the word ‘REPRINT’ for reprint Invoice -(SW/LS/P)How to change line direction in report design -(LS/P)How to show document number in AP Payment Listing with KnockOff Detail report -(Ben/LS/P)How to hide the report header on the last page of report -(Jod/LS/P)How to change the word “Serial No.” to “Imei No.” in Invoice Report -(LS/P)How to set no decimal for grand total in stock balance report -(Ben/LS/P)Export Standard Ledger (Descriptive) to excel some description show empty -(Ben/LS/P)Can I copy bulk of report design from other account book? -(Aimi/LS/P)How to print 2 pages of half page documents into 1 page of A4 paper -(CT/LS/P)How to insert user signature on report? -(SW/LS/P) Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.0:FAQTroubleshoot <|eot_id|><|start_header_id|>assistant<|end_header_id|> Stock Selling Price was not auto calculated after keyed in Standard Cost -(Rot/LS/P)Stock Item Maintenance did not show stock analysis codes such as Item Brand / Item Category /Item Class -(Rot/LS/P)Stock Take–Unit cost become zero after click on recalculate on hand quantity -(SW/LS/P)Stock Take – Quantity cannot be negative -(ZX/LS/P)Inconsistent stock balance quantity problem keep happening -(Jod/LS/P)Stock Card Report error - Column ‘ItemCode’ has null values in it or Column ‘Location’ has null values in it -(SW/LS/P)Stock Take post to Stock Adjustment save button not responding -(SW/LS/P)Audit trail did not record the Event Message when edit price book/customer/supplier/opening balance in Stock Item Maintenance -(Aimi/LS/P)Access Denied when add new batch number in Stock Assembly -(Ben/LS/P)Item Level by location-Input string was not in a correct format error when filter Level Type -(PY/LS/P)Item Price Book - Why does system keep 2 records for a debtor on a same item code -(LS/P)Item selling price did not update correctly according to the Cost and Markup % -(LS/P)Price 2 reverts to zero after keyed in price -(PY/LS/P)Create Item BOM Maintenance error-The server supports maximum 2100 parameters -(James/LS/P) Sales Can’t change multi pricing in Invoice -(Jac/LS/P)Document transfer conflict when do transfer from two documents -(LS/P)Unable to drag Multi Pricing column from layout tree view -(Jul/LS/P)Item not found in Invoice -(Azi/LS/P)Unable to View Flow -(Ash/LS/P)Advanced Quotation - Email notification did not send to Approver and Sales Agent -(Ash/LS/P)Same item merged into one detail line when transfer multiple D/O to one Invoice -(Tan/LS/P)Apply formula for Subtotal causing incorrect Unit Price -(Tan/LS/P)Error - Column ‘Footer1TaxType’ does not belong to table Master when edit and Save Consignment -(Aim/LS/P)Create Credit Note - Unable to find the Invoice in Transfer from Invoice screen -(Chr/LS/P)Credit Note-Unable to transfer from Invoice-Access Denied -(Aim/LS/P)Item Selling Price did not follow Multi Pricing -(PY/LS/P)Unable to view the document from View Flow -(PY/LS/P)Edit Debit Note error (Being Knock Off)-This record was modified by ADMIN -(Ben/LS/P)Why does the Advanced Quotation Status automatically change to Approved after saving it? -(Jod/LS/P)Unable to select batch number later than last sale date at Credit Note -(Aimi/LS/P)Exception occurred at Invoice Column Changed Formula …Attempted to divide by zero -(PY/LS/P)Layout saved with Sales Location but when reopen invoice the Sales Location field is missing -(Aimi/LS/P)Multi-Dimensional Sales Analysis error-Divide by zero error encountered -(TN/LS/P)Missing Profit Calculator in Sales Transactions -(Jod/LS/P)Document Transaction Tax Code () is transfer from different Tax Code category (SV-6) -(CW/LS/JS) Purchase Why is Creditor Code auto assigned in Purchase Request? -(Aim/LS/P)Cash Purchase still warn on empty Supplier D/O -(LS/P)Purchase Request-Cannot have different Supplier Code in Item Detail -(JL/LS/P)P/O transfer from S/O-detail Description 2 did not follow S/O's detail description 2 -(CT/LS/P) General Maintenance User default Location/Project missing after assigned -(Ash/LS/P) Prompted Message Error during upgrade to 2.0-Error while installing SQL functions and Stored Procedures -(Tan/LS/P)Error upgrade to 2.0-Unknow Sql Exception… Invalid object name ‘Settings’ -(Tan/LS/P)Import Member error - Object reference not set to an instance of an object -(SW/LS/P)Error Message - Unable to connect to server -(SW/LS/P)Unable to create new account book, error message-Unknown SQL Exception.Invalid object name Setting -(SW/LS/P)Import Data Error – Fail to save Item: xxx. The value of column IngredientItemCode is table ItemIngredient does not exist in its master file -(Aimi/LS/P)Unable to start AutocountServerService – Service AutocountServerService was not found on computer -(ZX/LS/P)Change Item Code error – Invalid column name ‘Key1’ -(ZX/LS/P)Unable to customize Function Widget – Access Denied -(Aimi/LS/P)Unable send batch mail - No email address found at record 2 -(KC/LS/P)Unable to send Invoice through WhatsApp – Access Denied -(Aimi/LS/P)Unable to select Account No. in document - EditValue is null -(Ang/LS/P)Error The socket connection was aborted -(CT/LS/P)Import Item Opening error - Cannot insert the value NULL into column 'Guid' -(JL/LS/P)Unable to startup AutoCount Server - System.Windows.Markup.XamlParseException: Set property ‘DevExpress.Xpf.Core. ThemeManager.ThemeName’threw an exception -(CT/LS/P)Unable to edit Stock Value Maintenance – Transaction date is locked -(LS/P)Unable to startup AutoCount Server - System.TypeInitializationException: The type initializer for… Get Unique Hardware ID error -(CT/LS/P)Error during upgrade to 2.0-The object ‘DF_TMCS_IPho_Recei_XXXXXXXX’ is dependent on column ‘ReceiptHeader’ -(CT/LS/P)Error during upgrade to 2.0-Invalid Data Definition Language Statement and ALTER TABLE dbo.ADVQT…Guid -(Jod/LS/P)Profit and Loss of Document-Invalid column name ‘ProjNo’. Invalid column name ‘DeptNo’ -(SW/LS/P)Edit Debtor Error - Unknown SQL Exception (Number=9420, Message=XML parsing: line 1, character 209, illegal xml character) -(CT/LS/P)Change Item UOM rate error – Invalid object name ‘Sync’ -(SW/LS/P)Error during upgrade to 2.0-Invalid Data Definition Language Statement, error message is Violation of PRIMARY KEY constraint … The duplicate key value is (CR Default) -(SW/LS/P)Error during upgrade to 2.0-Access to the path My AutoCount is denied -(Ben/LS/P)AutoCount Accounting Session has been expired and unable to re-register your session. ... Note: Fail to connect AutoCount Server Service -(TN/LS/P)Change Account No Error-The Delete statement conflicted with the REFERENCE constraint “FK_BonusPointRedemption_Debtor” -(Jod/LS/P)Global Price Change - Invalid column name ‘LastUpdate’ -(Ben/LS/P)The following item codes are not exist, save aborted. (Not Exist Item Code: XXXXXXXXXX) -(TN/LS/P)Cannot export to DOCX because the following assembly or one of its dependencies could not be loaded- DevExpress.RichEdit.v19.2.Export.dll -(Aimi/LS/P)Unable to send by WhatsApp-Unable to upload WhatsApp accounting file -(CT/LS/P)Preview report and Send by Email error-String cannot be of zero length. Parameter name : oldvalue -(CT/LS/P)Design Report error-There is an error in XML document (0,0) -(PY/LS/P)Load report error - The type of namespace name ‘Drawing’ does not exist in the namespace ‘DevExpress’ (are you missing an assembly reference?) -(Ang/LS/P)Error Multiple definition of element ‘Master’ causes the content model to become ambiguous -(CT/LS/P)Unable to save new transaction-Invalid column name ‘ToDocType’. Invalid column name ‘TransferedQty’ -(CT/LS/P)Unable to Send by WhatsApp-Error encountered while launching https://web.whatsapp.com -(Jod/LS/P)Save Journal Error-Cannot perform ‘=’ operation on System.DateTime and System.String -(Jod/LS/P)Change Item Code error - The DELETE statement conflicted with the REFERENCE constraint “FK_PosOrderDtl_ItemUOM” -(Jod/LS/P)Open Profit and Loss Statement error - Could not load file or assembly ‘AutoCount.FinancialReport…' -(PY/LS/P) Login Issue Login error – There was no endpoint listening at … -(LS/P)0 internet user (s) already login to AutoCount Accounting -(Tan/LS/P)Login Error – The underlying connection was closed: The connection was closed unexpectedly -(ZX/LS/P)Login Error – This account book didn’t have any account edition -(LS/P)Login Error - Could not load type 'HQService.IHQService' from assembly -(LS/P)Login Error - Fail to connect AutoCount Server Service -(LS/P)Login Error - Value cannot be null. Parameter name: value -(SW/LS/P)Primary Key Error when login -(Aimi/LS/P)The network path was not found -(PY/LS/P)Login Error - Could not load file or assembly ‘AutoCount.Invoicing.Sales, Version=2.0.1.0, Culture=neutral, PublicKeyToken=null’ or one of its dependencies -(Jod/LS/P) License Activate License – Cannot create a file when that file already exists -(SW/LS/P)No data available in License Portal -(LS/P)Why the account book license is Trial Version with 500 transaction limit -(SW/LS/P)Activation License – Fail to get Server ID from this PC -(SW/LS/P)Why License Control Panel shows Reload Level status? -(Rot/LS/P)Unable to register account book license – Same account book can only maintain 1 temporary product ID -(Chr/LS/P)Error Server ID not match with server ID registered at the USB Key when try to activate license -(Rot/LS/P)Get Online for License – The remote certificate is invalid according to the validation procedure -(JL/LS/P)License did not update after click Get Online -(JL/LS/P)Get Online for License – A connection attempt failed because the connected party did not properly respond after a period time. -(Chr/LS/P)Server is online but detected as offline license -(SW/LS/P)Unable to startup AutoCount Server - System.Security.Cryptography.CryptographicException: Padding is invalid and cannot be removed -(CT/LS/P)License Control Panel shows Stale State status -(Jod/LS/P)Activate License - This product ID is used by other device -(TN/LS/P)Activate License - Same device can only maintain 1 temporary product ID -(TN/LS/P)Temporary product ID is not allowed to deactivate -(TN/LS/P)Unable to register license or get online license error-Authentication failed because the remote party has closed the transport stream -(CT/LS/P)Update USB (dongle) Key License error-The remote name could not be resolved : ‘autocountlicense.azurewebsites.net’ -(Ben/LS/P)Update USB (dongle) Key License error-Authentication failed because the remote party has closed the transport stream -(Ben/LS/P) Others Data is not loaded in Report Design -(SW/LS/P)Some fields are missing from layouts in Version 2.0 -(Mic/LS/P)Bar Code input is not working -(Aimi/LS/P)Easy Item button disappeared -(Aimi/LS/P)Shortcut tiles did not appear after added -(Aimi/LS/P)Unable to open multi form in Version 2.0 -(SW/LS/P)Unable to restore screens/forms after being minimized -(SW/LS/P)UDF value was not copy when transfer document -(PY/LS/P)Customize function widget revert to default layout after re-login AutoCount -(Ang/LS/P)Unable to change the Default Location in Ignore Location in Costing Calculation -(TN/LS/P)Export grid to excel some value was not shown -(CT/LS/P)Recurrence document did not create automatically -(CT/LS/P)Import from excel - Tax code is not imported -(CW/LS/JS) GL Unable to create new Bank Reconciliation -(Ang/LS/P)Profit & Loss Statement-Unable to load criteria after upgraded from 2.0 to 2.1 -(LS/P)Save Unrealized Gain Loss error-Cannot set column ‘DocType’. The value violates the MaxLength limit of this column -(Jod/LS/P) Tax IRAS - Singapore tax rate did not auto change to 8% when key in document dated year 2023 -(Chr/LS/P)SST-Missing Tariff Code when drill down from SST Processor’s Tax Summary or SST-02 Form -(Jod/LS/P) Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.0:FAQ Application <|eot_id|><|start_header_id|>assistant<|end_header_id|> GL How to open Payment Voucher’s templates -(SW/LS/P)Can I do range set for Sales Agent in Journal Entry? -(Ang/LS/P) AR/AP Where to set default Multi Pricing for Debtor -(LS/P)Can I set no block for consignment document in Credit Control -(Aimi/LS/P) Stock Can I change the multi pricing name? -(LS/P)Set Stock Item Level by different location -(Tan/LS/P)Balance Qty vs On Hand Qty vs Available Qty vs Forecast Qty -(Aim/LS/P)Button ‘Add New’ in Stock Item Inquiry disappeared when upgraded to newer revision -(TN/LS/P)Stock Balance by Location report – Save layout to remove Cost but not functioning -(Aimi/LS/P) Sales How can I transfer Delivery Order to Invoice -(LS/P)How can I use back the old style layout for Sales document -(LS/P)How to edit the Description in Debit Note -(Che/LS/P)How to block certain users from View Flow -(Rot/LS/P)How to send email notification for Advanced Quotation -(Ash/LS/P)Where to print Item Package Sales Report? -(Aimi/LS/P)How to switch from Cash Sale layout to POS style layout in Version 2.0 -(Mic/LS/P)What is the meaning of Add as Item Template in Find Item Package? -(SW/LS/P)Advanced Quotation Status Explanation -(Jod/LS/P)How to transfer Advanced Quotation to Sales Order -(PY/LS/P)What is the function of Lost in the Consignment Return detail? -(LS/P) Purchase How to stop message prompt of: Supplier D/O no. was missing -(Tan/LS/P)How to show Supplier Document Number in View Flow screen -(LS/P)Transfer from Purchase Request only support Partial Item Transfer? -(JL/LS/P)Purchase Order-Transfer From did not show S/O number -(PY/LS/P)Can I show landing cost in Good Receive Note Listing and Purchase Invoice Detail Listing? -(CW/LS/P) General Maintenance Can I copy from User when create new user -(LS/P)Can I compare user/user group access rights -(LS/P)Sales Agent and Purchase Agent code character length can be extendeds? -(LS/P) License Status in Autocount License Control Panel -(Rot/LS/P)How can I check Unique Device/Hardware ID in the AutoCount Server (For 2.0 License) -(CT/LS/P)What should I do if the email address that registered for License was unable to login -(TN/LS/P)How to change email address which registered for version 2.0 license -(LS/P)Can I setup AutoCount Server (Backup Server) and SQL Server (Database Server) in two different computers? -(CT/LS/P)Restored account book allows how many network users and how long is offline validity period -(CT/LS/P) Others How to copy chart from AutoCount 2.0 -(SW/KM/P)How to turn off the animation of the function tile -(LS/P)Can I change the tile size? -(LS/P)Can I assign document templates to users? -(LS/P)Can I set schedule backup for database in AutoCount 1.8/1.9 at AutoCount Server? -(JS/LS/P)How to retrieve the previous version of Stock Item Inquiry interface -(Aim/LS/P)How to set recurrence inactive by account number -(Tan/LS/P)How to register an account book in AutoCount 2.0 -(Tan/LS/P)What is Document Lock Monitor? -(FT/LS/P)Home Screen - Can I add shortcut tiles of Cash Payment and Cash Receipt? -(Aim/LS/P)How to save & load customized layouts to another account book -(Tan/LS/P)How to switch all document layouts to Tabbed Layout instead of setting them one by one -(Tan/LS/P)Does AutoCount support send document through Whatsapp -(Ash/LS/P)Where can I obtain the GUID in AutoCount system -(Aimi/LS/P)What is the difference between search mode And, Or, and Exact? -(Aimi/LS/P)Is it possible to know who has edited opening balance? -(Aimi/LS/P)How to delete customize templates -(Rot/LS/P)Accounting 2.0 - How to check Product ID in Accounting 2.0 -(Js)Is there any way to switch the item lookup to 1.9 style? -(Ang/LS/P)Undo button is missing -(Jod/LS/P)Data grid filter is different compared to version 1.9 -(TN/LS/P)How to search like AutoCount 1.9 in Auto Filter Row -(TN/LS/P)Where is the Recalculate Stock Costing? -(TN/LS/P)Where is the Stock Costing in Options -(TN/LS/P)How to change the filter button from radio mode to checkbox -(CT/LS/P)Customized main screen layout has no effect for other users -(SW/LS/P)How to add AutoCount Server monitor to Kaspersky exception -(TN/LS/P)Can I export Mailing List and Server Mailing List? -(Aimi/LS/P)Can I set file name auto capture document number when I export the document? -(Aimi/LS/P)How to delete mail history record in Server Mailing List? -(Chr/LS/P)How to remove background image in Main Menu? -(Chr/LS/P)How to show project description 2 in lookup edit? -(Jod/LS/P)How to search transaction by Item Description 2? -(CW/LS/P)How to use Withholding Tax-New -(LS/JS) Report Design How to turn off snapping mode in report design -(Aim/LS/P)From Document No in report does not sort ascendingly -(TN/LS/P)Government tax code not shown in report after updated to Version 2.1? -(TN/LS/P) Formula How to set the formula with Operators (If) -(LS/P) Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.0:HelpFile <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCounting Accounting 2.0 Modules Introduction for Additional Module Non Module Calculate Discount On Unit PriceCan Edit Post To GL or StockCommon Function in Report ScreenCommon Function in TransactionData Entry By Past RecordsStock StatusFilter by Location vs By Location Option <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.0:Others <|eot_id|><|start_header_id|>assistant<|end_header_id|> Others AutoCount Internet User Setup - AutoCount Internet User Setup - [Last Modified: 18/03/2020]Formula - GetXXXFromDB - Formula - GetXXXFromDB - [Last Modified: 18/12/2019]Dongle Matching Guide - Dongle Matching Guide - [Last Modified: 10/02/2020]SST Tax Code Mapping - SST Tax Code Mapping - [Last Modified: 29/09/2020] <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.0:Release Note <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount Accounting 2.0 Release Note Release Note 2.0.5.109 - Download PDFRelease Note 2.0.6.110 - Download PDFRelease Note 2.0.6.111 - Download PDFRelease Note 2.0.7.112 - Download PDFRelease Note 2.0.7.113 - Download PDFRelease Note 2.0.7.114 - Download PDFRelease Note 2.0.7.115 - Download PDFRelease Note 2.0.7.116 - Download PDFRelease Note 2.0.8.117 - Download PDFRelease Note 2.0.8.118 - Download PDF | HighlightsRelease Note 2.0.8.119 - Download PDF | HighlightsRelease Note 2.0.9.120 - Download PDF | HighlightsRelease Note 2.0.9.121 - Download PDF | HighlightsRelease Note 2.0.10.122 - Download PDF | HighlightsRelease Note 2.0.10.123 - Download PDF | HighlightsRelease Note 2.0.11.124 - Download PDF | HighlightsRelease Note 2.0.11.125 - Download PDF | HighlightsRelease Note 2.0.11.126 - Download PDF | HighlightsRelease Note 2.0.12.127 - Download PDF | HighlightsRelease Note 2.0.12.128 - Download PDFRelease Note 2.0.12.129 - Download PDF | HighlightsRelease Note 2.0.13.130 - Download PDF | HighlightsRelease Note 2.0.13.131 - Download PDF | HighlightsRelease Note 2.0.13.132 - Download PDFRelease Note 2.0.13.133 &134 - Download PDF | HighlightsRelease Note 2.0.13.135 - Download PDFRelease Note 2.0.14.136 - Download PDF | HighlightsRelease Note 2.0.14.137 - Download PDF | HighlightsRelease Note 2.0.15.138 - Download PDF | Highlights [Upgrade DevExpress to 19.2.7]Release Note 2.0.15.139 - Download PDF | HighlightsRelease Note 2.0.15.140 - Download PDFRelease Note 2.0.15.141 - Download PDFRelease Note 2.0.15.142 - Download PDF | HighlightsRelease Note 2.0.15.143 - Download PDFRelease Note 2.0.15.144 - Download PDFRelease Note 2.0.15.145 - Download PDFRelease Note 2.0.15.146 - Download PDFRelease Note 2.0.15.147 - Download PDFRelease Note 2.0.15.149 - Download PDF | HighlightsRelease Note 2.0.16.150 - Download PDF | HighlightsRelease Note 2.0.16.151 - Download PDFRelease Note 2.0.16.152 - Download PDFRelease Note 2.0.16.153 - Download PDFRelease Note 2.0.17.154 - Download PDF | HighlightsRelease Note 2.0.17.155 - Download PDFRelease Note 2.0.17.157 - Download PDF | HighlightsRelease Note 2.0.18.159 - Download PDF | Highlights [Upgrade DevExpress to 19.2.10]Release Note 2.0.18.160 - Download PDFRelease Note 2.0.19.162 - Download PDF | HighlightsRelease Note 2.0.19.163 - Download PDFRelease Note 2.0.19.164 - Download PDFRelease Note 2.0.19.165 - Download PDF | HighlightsRelease Note 2.0.19.166 - Download PDFRelease Note 2.0.19.167 - Download PDF | HighlightsRelease Note 2.0.20.168 - Download PDFRelease Note 2.0.21.169 - Download PDF | Highlights [MUST USE AutoCount Server Revision 127 and above]Release Note 2.0.21.170 - Download PDFRelease Note 2.0.22.171 - Download PDFRelease Note 2.0.23.172 - Download PDF | HighlightsRelease Note 2.0.23.173 - Download PDFRelease Note 2.0.23.174 - Download PDFRelease Note 2.0.23.175 - Download PDFRelease Note 2.0.23.176 - Download PDF | HighlightsRelease Note 2.0.23.177 - Download PDFRelease Note 2.0.24.178 - Download PDF | HighlightsRelease Note 2.0.24.179 - Download PDFRelease Note 2.0.24.180 - Download PDFRelease Note 2.0.25.181 - Download PDF | HighlightsRelease Note 2.0.26.183 - Download PDFRelease Note 2.0.26.184 - Download PDF | HighlightsRelease Note 2.0.26.185 - Download PDFRelease Note 2.0.27.186 - Download PDF [MUST USE AutoCount Server Revision 133 and above]Release Note 2.0.27.187 - Download PDFRelease Note 2.0.27.188 - Download PDFRelease Note 2.0.27.189 - Download PDFRelease Note 2.0.27.190 - Download PDFRelease Note 2.0.27.191 - Download PDFRelease Note 2.0.27.192 - Download PDFRelease Note 2.0.27.193 - Download PDFRelease Note 2.0.28.196 - Download PDF | HighlightsRelease Note 2.0.28.197 - Download PDFRelease Note 2.0.28.198 - Download PDFRelease Note 2.0.28.199 - Download PDFRelease Note 2.0.28.200 - Download PDFRelease Note 2.0.30.203 - Download PDF [MUST USE AutoCount Server Revision 141 and above]Release Note 2.0.31.204 - Download PDFRelease Note 2.0.31.205 - Download PDF AutoCount Server Release Note AutoCount Server Release Note - Download PDF AutoCount Accounting Version vs Database Version Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.0:What's New <|eot_id|><|start_header_id|>assistant<|end_header_id|> What's New AutoCount ServerHome Screen WidgetAR & AP Multiple Forfeit and RefundStock Disassembly Purchase RequestConsignmentMerge Item During TransferCustomize LayoutRecurrenceTemplate <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.1:Release Note <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount Accounting 2.1 Release Note Release Note 2.1.0.1 - Download PDF | HighlightsRelease Note 2.1.1.2 - Download PDFRelease Note 2.1.1.3 - Download PDFRelease Note 2.1.2.4 - Download PDFRelease Note 2.1.4.13 - Download PDF | HighlightsRelease Note 2.1.5.14 - Download PDFRelease Note 2.1.5.16 - Download PDF [MUST USE AutoCount Server 2.1.0.6 and above]Release Note 2.1.7.22 - Download PDF | Highlights [MUST USE AutoCount Server 2.1.0.7 and above]Release Note 2.1.8.23 - Download PDFRelease Note 2.1.8.24 - Download PDFRelease Note 2.1.9.25 - Download PDFRelease Note 2.1.9.26 - Download PDFRelease Note 2.1.12.33 - Download PDF | Enable Service Tax 8% [MUST USE AutoCount Server 2.1.0.10 and above]Release Note 2.1.12.34 - Download PDFRelease Note 2.1.12.35 - Download PDFRelease Note 2.1.13.37 - Download PDFRelease Note 2.1.14.38 - Download PDFRelease Note 2.1.15.39 - Download PDFRelease Note 2.1.16.40 - Download PDF | HighlightsRelease Note 2.1.18.42 - Download PDFRelease Note 2.1.18.43 - Download PDF AutoCount Server 2.1 Release Note AutoCount Server 2.1 Release Note - Download PDF AutoCount Accounting 2.1 Version vs Database Version Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:Users:AOTG <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount On The Go (AOTG) AutoCount AOTG FAQ (Application)AutoCount AOTG FAQ (Troubleshoot)AutoCount AOTG Release Note AOTG Version vs Database Version (1.9) AOTG Version vs Database Version (2.0 ) Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:Users:Accounting <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount Accounting 2.0 & 2.1 AutoCount Accounting 2.0 What's NewAutoCount Accounting 2.0 Help FileAutoCount Accounting 2.0 FAQ (Application)AutoCount Accounting 2.0 FAQ (Troubleshoot)AutoCount Accounting 2.0 OthersAutoCount Accounting 2.0 Release NoteAutoCount Accounting 2.1 Release Note AutoCount Accounting 1.8 / 1.9 / 2.0 AutoCount Accounting 1.8 / 1.9 / 2.0 FAQ (Application)AutoCount Accounting 1.8 / 1.9 / 2.0 FAQ (Troubleshoot)AutoCount Accounting 1.8 / 1.9 Release Note Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:Users:POS <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount Pos 5.0/5.1 & FnB 5.0/5.1 FAQ AutoCount Pos 5.0/FnB 5.0 Shared FAQ (Application)AutoCount Pos 5.0/FnB 5.0 Shared FAQ (Troubleshoot)AutoCount FnB 5.0 FAQ (Application)AutoCount FnB 5.0 FAQ (Troubleshoot)AutoCount Pos 5.0 FAQ (Application)AutoCount Pos 5.0 FAQ (Troubleshoot)AutoCount OneSales Pos FAQ (Application)AutoCount OneSales Pos FAQ (Troubleshoot)AutoCount Optical Pos 2.1 FAQ (Application)AutoCount Optical Pos 2.1 FAQ (Troubleshoot)AutoCount QR Ordering FAQ (Application)AutoCount QR Ordering FAQ (Troubleshoot) AutoCount POS 3.1 AutoCount Pos 3.1 FAQ (Application)AutoCount Pos 3.1 FAQ (Troubleshoot) Release Note AutoCount Pos 3.1 Release NoteAutoCount Pos 5.0 Release NoteAutoCount FnB 5.0 Release NoteAutoCount Pos 5.1 Release NoteAutoCount FnB 5.1 Release NoteAutoCount FnB eWaiter Release NoteAutoCount FnB QR Ordering Release NoteAutoCount Optical Pos 2.1 Release Note Others AutoCount FnB Help FileAutoCount Pos 5.0 Help FileAutoCount Pos Mall Integration ListsAutoCount Pos E-WalletAutoCount Pos Hardware Compatibility Lists Video Good in Transit Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:Users:Payroll <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount Cloud Payroll AutoCount Cloud Payroll Release NoteAutoCount Cloud Payroll FAQ (Application)AutoCount Cloud Payroll FAQ (Troubleshoot) AutoCount Payroll AutoCount Payroll FAQ (Application)AutoCount Payroll FAQ (Troubleshoot) Payroll Release Note AutoCount Payroll Release Note 2.14 Build 1AutoCount Payroll Release Note 2.14 Build 0AutoCount Payroll Release Note 2.13 Build 0AutoCount Payroll Release Note 2.12 Build 1AutoCount Payroll Release Note 2.12 Build 0AutoCount Payroll Release Note 2.11 Build 0AutoCount Payroll Release Note 2.10 Build 0AutoCount Payroll Release Note 2.9 Build 1 (EIS Submission)AutoCount Payroll Release Note 2.9 Build 0 FAQ on Support Maintenance Renewal FAQ on Payroll Support Maintenance Renewal 2018‎ Guide to update Payroll Guide to Update Payroll Ver 2.9 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>AutoCount Accounting Plug-In <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount Accounting Plug-Ins Help File Item Description 2Inventory Physical AdjustmentAsset RegisterARAP Batch Knock-OffDeposit and Sales Order PluginGeneral Approval Control for Sales Purchase Plug-inItem Scope Plug-inAuto Bank Recon Plug-in AutoCount Accounting Plug-Ins FAQ Bank GiroOptical PosAsset RegisterInter-BillingIntercompany PostingItem MatrixPhotocopier Management SystemExcel Import ManagementUniversal Import (Sales & Purchase Import)Stock Aging 60 MonthsSales Order DepositStock ControlReverse JournalUniCart IntegratorUniCart 2.0A's EntryRecurring BillingBarcodeWorkshopPayment ApprovalAdvanced AR/AP Batch Knock-OffCylinder Billing Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Administration: I want to delete one of the user from my company, but it shows error : This user is an approver in company. Please change your approval setting before removing the user. <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I want to delete one of the user from my company, but it shows error : This user is an approver in company. Please change your approval setting before removing the user.Possible Reason :User is the apporver in company.Solution :1) Go to Tools > Approval setting.]2) Search for the email, and click Edit.]3) Remove the user email and change to another approver email from user field. Then Save]4) Now you should be able to remove user from the company.Prepared by Azirah 20220714, P220725 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Allowance formula not captured correctly <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I have created an Allowance Formula using unpaid leave but after processed payroll, the value of Allowance is not captured correctly. Unpaid leave record gets from ESS leave application.Possible Reason :Unpaid leave formula was taken from Time Attendance section.Solution :Unpaid leave formula must be taken from Others section if you are using ESS leave application.1) Go to Tools > General maintenance > Allowance > Edit Allowance.2) Go to formula tab then choose Others, use the parameter of UNPAID LEAVE DAYS in your fomula.Prepared by Aisyah 200921, Azirah 200921, P200928 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Apply leave Error - Payroll Process is created <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Employee use E-leave to apply leave but system shows “Payroll Process is Created”. Why?Possible Reason :Leave application fall in the month which its payroll is already processed.Example : Payroll user has processed Payroll for July 2020, and now you’re applying leave for July 2020.Solution (1) :Delete payroll processor for July 2019, and employee will be able to apply leave using E-Leave module. After that, run July 2019 payroll process.Solution (2) :Instead of applying leave using E-Leave module, maintain leave record in Leave Adjustment. In this way, no need to delete payroll process. Just the payroll of affected employee will need a reset. If not, the leave taken will only show in August 2020.By : Aisyah 190128, Lay Swan 190221, P190226Updated by Aisyah 200713, Azirah 200714, P200727 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Approver couldn’t see claim details; Permission Denied <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Approver couldn’t see claim details, the system prompts message: Permission Denied.Possible Reason :Approver does not have access rights to view detailsSolution :1) Login as Subscriber (Admin Accounts).2) Go to Tools > User Setting > User Authorization. Click to highlight the approver email and click on Edit icon.3) Go to Access Rights tab and expand the Human Resource – My Claim.4) Check to allow Claim Approval History then click on Save button5) Approver now can see claim details By Aisyah 200824, Azirah 200824, P200825 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Claim : Why the payroll type for employee’s claim is Month End instead of Claims? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why the payroll type for employee’s claim is Month End instead of Claims? Possible Reason :The claim’s payroll type is set as Month End by default. Solution :1) Go to Tools > Company Profile > Basic Information tab, look at the setting for Default Claim’s Payroll Type..2) If you wish to process eClaim in Claim Process instead of Month End Process, just change the Default Claim’s Payroll Type to Claim.3) The changes will only be reflected in next new eClaim.4) For previously saved eClaim, the payroll type can be change at Payroll > Payroll Management > Adhoc Payroll Item, change the Payroll Type to Claim.Prepared by Azirah 200714, P200727 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Employee : Employee Maintenance shows No Data Available <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I have invited a new payroll user, but why can't he see the details of Employee maintenance? It shows No data available.Possible Reason :You did not assign any Authorized Employee Group for this Payroll user. .Solution :1) Go to Tools > User Setting > User Authorization.2) Select the payroll user email and click EDIT button.3) Click on Authorized Employee Groups.4) Tick to assign relevant Employee Groups and Save.Now the user should be able ti view the employee maintenance details.By : ChenOng200225, Azirah200311, P200313 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Employee : I had set one user as payroll user, but why that user still cannot preview the payroll function on user dashboard? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I had set one user as payroll user, but why that user still cannot preview the payroll function on user dashboard? Possible Reason :You didn’t change the user type of that user in user maintenance. Solution :1. Go to Subscription Portal > Maintenance > User Maintenance ** Please log in as subscriber to access subscription portal2. Select company. Choose the person who wanted granted payroll user access right, then click on edit button.3. Change the user type to payroll user, access group also payroll user and save it.4. Now your employee is able to preview the payroll user dashboard.Prepared by Chen Ong 210615, Azirah 210621, P210625 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Employee : Why I can’t find the field to key in director fee at Employee Maintenance? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why I can’t find the field to key in director fee at Employee Maintenance?Possible Reason :The field of director fee is not set to visible at Company Profile.Solution :1. Go to Tools > Company Profile > Contribution/Payout Setting > Visibility2. Tick the Director fees for ‘Is Visible’ and Save.3. Now you can key in director fees at Employee Maintenance> Employment Detail.By : ChenOng 210115, Azirah 210125, P210125 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Employee : Why can’t I edit employee's resignation date? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why can’t I edit employee's resignation date?Possible Reason :Because you already ticked EA Generated.Solution :1. Untick EA Generated then click on Save button.2. Then you may edit the resignation date. Then click Save to save the changes.Prepared by Aisyah 210618, Azirah 210621, P210625 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Employee User login ESS show no profile and has limited function <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Employee login to ESS portal but the screen seems empty without any profile linked and has limited function.Possible Reason :The registered email that login does not link to any employee in your company.Solution :1) Login as payroll user and go to Tools > User Setting > User Authorization. Edit the affected email address.2) Look into Link To Employee, click on drop down button and select employee name, then click on Save.3) The employee needs to refresh the ESS page, before able to see the profile and other functions.By Aisyah 200713, Azirah 200714, P200727 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Employee not able to choose date from calendar when want to apply leave through E-Leave <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Employee tries to apply leave but cannot select any date from the calendar. Why?Possible Reason :This may due to your calendar setting not setup correctly. The calendar has been wrongly set to Rest Days for every week.Solution :1) Go to General Maintenance > Calendar, click on the Calendar to Edit, if Saturday and Sunday are Rest Days, then change the Weeks to Week Day, and change Every Week to Saturday. 2) Click on Add Group to add Sunday3) Choose Week Day and Sunday4) Click on Apply5) Click on Save6) Employee needs to refresh payroll website to apply leave again. Now should able to choose date.By : Ashikin 181122, Lay Swan 181213, P181214 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Error “This leave does not have any approver” when employee apply E-Leave <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question :AA use E-leave to apply leave, system prompted an error: This leave does not have any approver. Why is this happened as I have set the approval setting? Possible Reason :1. This employee is assigned to a newly created departments/sub-department which was not included in Leave Approval setting.2. Leave approver setting is for number of days ranging from 1.0 but the employee is applying for half day leave (0.5 day). Solution 1:Edit the Leave Approval setting to include the new departments if your company practises one approver to approve all employees’ application.1) Go to Tools > User Setting > Approval Setting. Click on Edit button.2) Check to select departments and/or sub-departments then click on Save. OR Create/add a new leave approval if your company practises different approvers to approve different departments.1) Go to Tools > User Setting > Approval Setting. Click on Add New button.2) Check to select departments and/or sub-departments then click on Save. Solution 2:1) Go to Tools > User Setting > Approval Setting. Click on Edit button.2) Change the Range From Day to 0 then click on Save button. Note: Same solution applies to Claim Approver Setting. By : Aisyah 181108, Lay Swan 181213, P181214Updated by Aisyah 200713, Azirah 200714, P200727 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Government Report : Why I cannot generate EA form? – Empty Report <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why can’t I generate EA Form? It says: Report is empty.Possible Reason 1:Report year was wrongly selected. Solution 1:1) Click on Reports > Governments Report > Income-Tax Report.2) Choose EA .3) Choose the correctReport Year.Then you shall be able to preview EA Form. Possible Reason 2:Year End Process has not been performed. Before able to preview EA Form, you must run Year End Process.Solution 2:1) Click on Tools > Options > Year End Process.2) Choose Add New .3) Check on Pending Data, Claim Cutoff, Leave Cutoff and Year End Summary.4) Click on Confirm & Save.Then you may go to Reports > Governments Report > Income-Tax Report > EA to preview EA Form. By : ChenOng 200225, Azirah 200311, P200313 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - How to record if employee pay cash for the loan settlement <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : One of the employees has loan from company and the loan repayment is deducted from monthly salary. Now he wants to make a payment for full settlement. How to record in the system for the loan repayment by cash?Answer :1) Go to Human Resource > Loan.2) Select the employee loan and click on the "+", to expand the details.3) Then click on Cash Settlement. 4) Key in the Remark and Check the checkboxes of Is Paid against the relevant months to be covered by the loan repayment amount, then click on Save. If it is a full settlement, then check all the months. If it is just repayment for few months, check those few months so that when running payroll process, the system will not make loan deduction for the selected months.For early settlement, you may maintain the interest discount to the employee.When run June payroll process, system will not deduct loan repayment amount from the salary.By : Lay Swan 190207, P190208Updated by Azirah 200713, P200727 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Human Resource : Employee User not able to apply Leave and Claim <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I have invited Chong as employee user but when she login Cloud Payroll, there is no button to apply leave and claim? Why?Possible Reason :E-Leave and E-Claim setting for the employee is not enabled. Solution :1) Login as payroll user and go to Payroll > Employee > Employee Maintenance. Edit the affected employee.2) Check the checkboxes of Has E-Leave and Has E-Claim to enable them.3) The employee needs to refresh the ESS page, before she can apply leave and claim.By : Aisyah 181017, Lay Swan 181115, P181119Updated by Aisyah 200713, Azirah 200714, P200727 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - I am using approval by hierarchy but my claim submission is automatically approved, it does not go to my supervisor for approval. why? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I am using approval by hierarchy but my claim submission is automatically approved, it does not go to my supervisor for approval. why? Possible Reason :The supervisor email does not link to the employee name.Solution :1) Go to Tool > User Authorization. Click to highlight the approver email and click on Edit icon.2) Edit the supervisor email address3) Click the drop down button, select employee name then click on Save button.By Aisyah 211122, Azirah 211123, P211123 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - I have 4 employees on the list of import time attendance Excel but after imported only 2 employees were captured. <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I have 4 employees on the list of import time attendance Excel but after imported only 2 employees were captured.Possible Reason :You are using your own Excel file format and the configuration setting was not set correctly.From the Excel fileData starts at row 2 in excel file.In Configuration SettingData starts at row 4 in Configuration setting.Solution :1) Click on Configuration button.2) Modified the configuration setting as below.Prepared By Aisyah 201214, Azirah 201216, P201228 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - I have imported 3 employees in Time Attendance excel import and process the payroll. But why the screen is showing 2/3 processsed? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I have imported 3 employees in Time Attendance excel import and process the payroll. But why the screen is showing 2/3 processsed?Possible Reason :Overtime table is not assigned for the 3rd employee in employee maintenance.Answer :1) Go to Payroll > Employee Maintenance > Edit the particular employee2) Go to Employment Detail > Overtime > Assign Overtime Table3) Go to Process Payroll and reset that employee’s payroll to capture Overtime details.Prepared By Aisyah 210723, Azirah 210723, P210726 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - I have keyed in the Claim in Adhoc, but there is no employee eligible for Claim processor <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I have keyed in the Claim in Adhoc ( Image 1), but when run payroll process, it shows ‘There is no employee eligible for Claim processor at October 2022’ ( Image 2).Image 1Image 2Possible Reason :Payroll Type is wrongly selected, or you are not running the process of matching payroll type. Solution :1) Go to Payroll > Adhoc Payroll Items.2) Look into the created Claim transaction and click Edit icon.3) Carefully observe the Payroll Type selected here. An Adhoc Claim can choose its Payroll Type either First Half, Month End or Claim, which means in which type of Payroll Process it will fall into. If Payroll Type (Month End) is selected here, it means this Adhoc Claim will only appear when running Payroll Process of Month End, it will not appear when you run Payroll Process of Claim.4) If you wish to process this Adhoc Claim in Payroll Process (Claim) instead of Payroll Process (Month End), then the Payroll Type selected here must be Claim type.5) In this case, change the payroll type to Claim, click Save. Then re-run payroll process for Claim.Prepared by Azirah 221014, P221027 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Leave: Import past leave transaction for Medical Leave (MC) type is allowed, but not for Annual Leave (AL) type? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Import past leave transaction for Medical Leave (MC) type is allowed, but not for Annual Leave (AL) type?Scenario:Leave transaction excel file created on 09/11/2023 and the details are as below:After import, only MC type is successful, but AL is failed. Error is ‘You are not allowed to apply backdate leave’.Possible Reason :You have set the Advance Notice Day for the leave typeSolution :1. Go to Tools > Leave Type > edit AL leave type2. At Advance Notice Day, of you set any number of days it will not allow to import past leave transactions.3. You should remove the value before importing past leave transaction and Save.4. After that, can go to Tools > Excel Import to re-import the past leave transaction.5. You are now able to import AL leave type.Prepared By : Azirah 231109, P231121 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Leave : There is an error message “this lookup calculate...not a function’’ in leave transaction <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : There is an error message “this lookup calculate...not a function’’ in leave transactionSolution :1. Right click on any column, a small window will be pop out, click on Default Layout.2. Now your leave transaction can be previewed.Prepared by ChenOng 211116, Azirah 211119, P211123 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Leave Entry – Why I cannot choose employee when key in leave entry? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why can’t I choose employee when creating leave entry?Possible Reason 1:The related Department is not active. Solution 1:1) Go to Payroll > Employee > Employee Maintenance find out the employee’s department.2) Go to Tools > General Maintenance > Department .3) Check the checkbox of the relevant department against Active?.Then you can go to leave entry to create employee’s leave. Possible Reason 2:Employee is not active. .Solution 2:1) Go to Payroll > Employee > Employee Maintenance, to find out if the Employee is Active.2) Make sure the checkbox of Is Active is checked.3) Then you can go to leave entry to create employee’s leave. By : ChenOng 200225, Azirah 200311, P200313 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Management Report : Leave Credit created but not update into leave balance report <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I have created a Leave Credit but it didn’t update into Leave Balance Report. Why?Possible Reason :You didn’t select the employee when create the leave credit. Solution :1) Go back to the Leave Credit to edit and check the appropriate employee then click on Save on Notification page. 2) Now the credit leave is updated. By : Aimi 181024, Lay Swan 181213, P181214 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Management Report : Preview Payslip after committed but nothing appears <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I’ve committed January payroll, but when I preview Pay Slip nothing comes out. Possible Reason :Your browser setting has blocked pop-ups and redirects from Cloud Payroll.Solution :1) Click on the pop-ups icon.2) Select Always allow pop-ups and redirects from https://payroll.autocountsoft.com 3) Click on Done button.Then you may be able to preview Pay Slip or any other reports. By : Aisyah 181017, Lay Swan 181025, P181102 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Management Report : Preview report error – Empty Report <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I already run payroll for January but when I try to preview payslip from Management Report, system prompted message “Empty Report”. Possible Reason :The January payroll has not been Committed.Solution :Before a payroll process is committed, you will only able to preview the Draft Payslip.1) Go to Payroll > Payroll Management > Payroll Process.2) View the Payroll Process.3) From the Summary tab, click on Payslip Report button. System will prompt you the Payslip Report with DRAFT watermark.To preview your actual Payslip, you must first perform “Commit” payroll process.4) Go to Payroll Management > Run Payroll5) Open the Payroll Process. 6) From the Summary tab, click on Commit All. Click on Yes button to proceed Commit Payroll.Then you may go to Report > Management Report > Pay Slip and you will able to preview actual payslip there.Prepared By : Aisyah 181017, Lay Swan 181115, P181119 Prepared By : Aisyah 200221, Azirah 200311, P200313 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Missing amount column in Claim Request <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : When I try to submit claim request, I can’t find a field to key in amount (as in Figure Q.i). Why?Possible Reason :i. Payroll user has not created any claim type.ii. The claim type is not activeSolution (i):Inform payroll user to create claim types at Tools > General Maintenance > Claim Type .After created, you will able to key in your claim amount and other details. Solution (ii):If the claim type is created but still having the same problem, check whether the Claim Type is in Active status or not.Go to Tools > General Maintenance > Claim Type . Then, make sure the Is Active box is checked.After checked, employee user should be able to see the Claim details.By : Lay Swan 190106, P190114Updated by Azirah 200713, P200727 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll : Netpay (NP) shown in summary listing is not the same as in details? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Netpay (NP) shown in summary listing is not the same as in details?Possible Reason :Wrongly set the currency.Solution :1) Go to Tools > Company Profile > Basic Information > Currency Code 2) Currency code should be a code, not supposed to have amount or figure.3) In this case, just maintain as RM will do. Then, click on Save.4) After that, can go to Payroll process and the amount should be correct.By : Azirah 231018, P231025 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll : When generate employee payment file, it prompts: File is Empty? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : When generate employee payment file, it prompts: File is Empty?Possible Reason :Bank information is not maintained properly.Solution :1) Go to Tools > Company Profile > Bank Accounts and Edit on the bank information.2) Look for Extras column and click on Other Information.3) Some of the banks require additional information. In this scenario, the bank requires Organization Code and Organization Name. Both information can get from the bank itself.4) Once filled in the information and save, try regenerate bank payment file.5) Now you should be able to generate employee payment text file. By : Azirah 231018, P231025 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll : Why is EPF / SOSCO / EIS not being added onto total deduction? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why is EPF / SOSCO / EIS not being added onto total deduction ?Possible Reason :You have set them to borne by employer. Solution :To correct it:1) Go to Employee Maintenance and select Statutory Requirement and make sure these are unchecked and click Save.2) Once done, go back to Process Payroll and click on ‘Reset’ for the affected employees.By : Lay Swan 181109, P181112Updated by Azirah 200518, P200519Updated by WaiKit 230414, Azirah 230418, P230426 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Management : Department selection list not match with department in Department Maintenance <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Department maintenance shows 3 departments only but when I want to assign department for employee, there are more than 3 for me to choose. Why?Possible Reason :You have maintained sub-departments.Solution :None.To check it out, go to General Maintenance > Department.Click on the Expand button (the + sign beside the Code) to expand it.You can view all the sub-departments maintained under the main department.By : Aisyah 190222, Lay Swan 190321, P190322Updated by Aisyah 200518, Azirah 200519, P200519 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Management : Electronic Payment - No data to display at Bank Payment Files <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why there is no data to display (as in Figure 1 ) when I want to download the bank payment files for my employee payment? Figure 1Possible Reason :You have not maintained any company bank account yet.Solution :1) Go to Tools > Company Profile > Bank Accounts (as in Figure 2). Figure 22) Click on Add New Bank, select the bank, key in the account number and key the others information and click on Save (as in Figure 3). Figure 33) Back to the Electronic Payment, now you’re able to select the bank and click on Download (as in Figure 4).Figure 4By : Cheryl 190301, Lay Swan 190312, P190319 Updated by : ChenOng 200413, Azirah 200414, P200423 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Management : Missing employees in Employee list <|eot_id|><|start_header_id|>assistant<|end_header_id|> <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Management : Overtime Rate show zero <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I have already assigned OT table for my employee but why in payroll processor the Overtime Rate still shows 0.0000?Possible Reason :You are using Basic Package. Basic package does not support formula function. To check your system package, go to main screen. Click on AutoCount Cloud Payroll icon at the top left corner of the screen).Click on subscription info button to see the subscribed package.Solution :In order to calculate overtime pay correctly,1) Manually calculate Overtime rates and key into respective rows of Rate column.Click on the Edit button, maintain rate then click on Save. OR2) Consider upgrade to Premium edition (will incur some cost). The Overtime rate will then be calculated based on Formula.By : Aisyah 190128, Lay Swan 190322, P190408Updated by Aisyah 200824, Azirah 200824, P200825 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Management : Overtime amount is not updated after keyed in <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I have made changes to overtime details at Payroll Processor, when I click on ‘Back to Main’ to view the Summary, the Gross Pay for this employee is not updated. Why?Figure 1Figure 2Possible Reason :You may have forgotten to click on ‘Recalculate’ after making changes to Overtime Details. Solution :1) Click the “0.00” at Overtime Details.(Figure3)Figure 32) At the prompted Overtime Details, key in Quantity for its respective overtime rate, then click on Save (Figure 4)Figure 43) Click on Save & Recalculate, then your gross pay is updated (Figure 5).Figure 54) Look summary, the gross pay is updated now (Figure 6)Figure 6By : Ashikin 190207, Lay Swan 190510, P190513 Updated by Chen Ong 200514 , Azirah 200518, P200519 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Management : Payroll User can access to few employees only <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I have invited B as payroll user but why he can only see a few employees? Possible Reason :Employee Authorization is not set for this Payroll User. Solution :1) Go to Tools > User Setting > User Authorization 2) Click on the edit button for the selected email address.3) Go to Authorized Employee Groups tab and now you can see this user has only authorization for WAREHOUSE employee group. 4) Check on the checkboxes of employee groups that you wish to allow this payroll user to access and process payroll. Then click on Save.Now the payroll user should be able to view the employees of authorized employee groups and process their payroll. By : Aisyah 190222, Lay Swan 190322, P190322Updated by Aisyah 200824, Azirah 200824, P200825 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Management : Unable to edit Overtime Rate <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I unable to edit my overtime rate formula. System show below message.Possible Reason :You are using Basic edition. Basic edition does not have formula function.Solution :To check your edition, go to main page and click on your subscription name.Then you can see your subscription package.If you wish to use the Formula function, consider switch to Premium edition by clicking on it but it will incur some cost.By : Aisyah 190222, Lay Swan 190321, P190322Updated by Aisyah 200518, Azirah 200519, P200519 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Management : Unable to run payroll process for a new Year <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : When I run payroll processor, I can’t select current year for example year 2020. Why?Possible Reason :You haven’t created period setup for Year 2020.Solution :1) Go to Tools > Options > Period Setup.2) Click on “Add New” button 3) Check the checkbox(s) of Calendar code(s) that you wish to create Year 2020, then click on Save.4) Period Year 2020 is created and now you may run payroll processor for Year 2020.By : Aimi 190201, Lay Swan 190212, P190219Updated by Azirah 200518, P200519 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Management : Why I cannot key in overtime details? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why is the Overtime Details empty during payroll transaction?Possible Reason :Type of Overtime is not assigned to such employee at Employee Maintenance.Solution :1) Go to Payroll > Employee > Employee Maintenance.2) Select Employee and Edit.3) Select Employment Detail > Employment Info > Overtime.4) Select a type of Overtime for this employee.5) Click Save.6) Go to Payroll Process, click Reset button.6) Now you should be able to see and edit Overtime Details.By : ChenOng 200225, Azirah 200227, P200313 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Management : Why is employee self service / mobile app no showing payslip? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I already committed my payroll process 2.0 (Image 1). Why is employee self service/ mobile app no showing payslip? (Image 2)Image 1Image 2Possible Reason :Payslip not yet release.Solution :1) Go to Payroll > Payroll Management > Process Payroll 2.0.2) Select the month and click view.3) Scroll to the bottom and look for Number of employees. You can select Send Notification & Release Payslip Now and Apply.4) Click Yes to confirm.5) Now September payslip can be previewed in employee self service/mobile app.By : ChenOng 221014, Azirah 221014, P221027 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Management : Why when generate government file for EPF, it shows two files? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why when generate government file for EPF, it shows two files? Possible reason:There are different EPF numbers maintained in Company profile and Department / Branch maintenance.Answer :1) Go to Tools > Department2) Edit each Department to view the EPF number maintained.3) If you only need one file for government EPF text file, do not fill in anything in statutory information.4) After removed the information, save and re-generate the government EPF text file.5) You can see there is only one file now.Prepared by Azirah 20220714, P220725 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Migration : When browsing local database get error "I/O error during "CreateFile (open)" <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I am doing payroll migration from Payroll 2.9 to Cloud Payroll, but when I browse the local database, system prompted error “I/O error during "CreateFile (open)" operation for file "C:\PROGRAM FILES (X86)\AUTOCOUNT\PAYROLL\xxx”Possible Reason :This is because currently you still login that database in Payroll 2.9.Solution :Log out Payroll 2.9 and you may successfully browse the local database and start migration.By : Lay Swan 181215, P190102 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll Migration : not able to select company after applied API key and login <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I’ve generated API key from cloud payroll. In payroll migration tools, after I applied the API key and login, there is no company for me to select. Why?Possible Reason :You did not assign any company in this API key.Solution :1) In Cloud Payroll Subscription Prtal, go to Maintenance > API Maintenance, click on the API key.2) Check the checkbox of the Mycompany and click on Save.3) Back to the payroll migration tools, and click on Refresh. Now you can select the company name and start the migration steps.By : Lay Swan 190207, P190208Update by Azirah 200414, P200423 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Payroll process is committed. Why is my ESS portal cannot preview payslip after committed? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Payroll process – January 2022 is committed.Why is my ESS portal cannot preview payslip after committed?Possible Reason :This is due to payroll user didn’t click send notification and release payslip now button. Solution :1) Go to Process Payroll 2.0 >View > January 2022.2) Scroll down and select send notifications & release payslip now then click apply. You also can schedule your payslip released time by select second option.3) Now your payslip in ESS portal is ready to preview and download.Prepared by Chen Ong 220418, Azirah 220418, P220418 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Report : Preview report error – nothing prompt/appear <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I want to preview payroll report but after click on Preview button nothing appear. Possible Reason :Your browser setting has blocked pop-ups and redirects from Cloud Payroll.Solution :1) On your browser, click on the pop-ups icon.2) Select Always allow pop-ups and redirects from https://payroll.autocountsoft.com.3) Click on Done button. Then you may preview payroll report or any other reports.Prepared By : Aisyah 200824, Azirah 200824, P200825Updated By : Aisyah 210913, Azirah 210921, P210927 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Report : Why is CP8D text file showing incorrect number of employees? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why is CP8D text file showing incorrect number of employees? Possible Reason :You have downloaded text file from Report which did not include inactive employees. Solution :CP8D text file should be downloaded from Electronic Payment.1) Go to Payroll > Electronic Payment.2) Scroll down the page to Yearly Government File, filter the year and click DownloadPrepared By : Aisyah 220221, Azirah 220221, P220224 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Report : Why is HRDF report showing total employee much more than my actual total number of employee? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why is HRDF report showing total employee much more than my actual total number of employee? Possible Reason :You did not filter the period so the system will include all periods that have contributed to HRDF.Solution :Filter period before preview report.1) Go to Report > HRDF Report.2) Choose filter by period and then click on Preview.Prepared By : Aisyah 220221, Azirah 220221, P220224 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Report : Why preview past month EPF Form A system show No Data? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why preview past month EPF Form A system show No Data? Possible Reason :Previous month only has few employees and all of them have already resigned.Solution :1) To include resigned employees, tick “Show Inactive Employee” in filter option before preview. Prepared By : Aisyah 220120, Azirah 220120, P220127 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Report : Why when I preview past month payroll summary report not tally with process payroll? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why when I preview past month payroll summary report not tally with process payroll?Possible Reason :There are resigned employee and user did not include them when preview report.Solution :1) In the Payroll Summary Report page, tick on the Show Inactive Employee checkbox before preview to include resigned employee in the report.Prepared By : Aisyah 211122, Azirah 211123, P211123 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Subscription : Why and how can I remove company not created by me <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I have created only 1 company in my subscription but from the main screen it show total 3 companies. Why and how can I remove the other 2 companies?Company ListPossible Reason :The other 2 companies (XXXX Sdn Bhd & ZZZ TOO SDN BHD) are created by other Subscribers and you has been invited to access it (Shared with me).Solution :You are not allowed to remove those companies because you are not the subscriber for these companies.Only its subscriber users may remove you from their users list. Only then, the companies (XXXX Sdn Bhd & ZZZ TOO SDN BHD) will disappear from your main screen.Please refer to How can I remove the created user from User Maintenance By : Aisyah 181101, Lay Swan 181115, P181119Updated by Aisyah 200518, Azirah 200519, P200519 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Time Attendance - Prompted message "The Overtime Request does not have any approver" when try to request OT using phone apps? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Prompted message "The Overtime Request does not have any approver" when try to request OT using phone apps?Possible Reason :You did not set any approver for Time Attendance request.Solution :1) Go to Tools > Attendance Setup2) Go to phase 4 (Approval Setting), then you may choose approval By Department or By Organization Chart. Click on Add New button.3) Maintain your approval setting, Click on Save icon, then click on Save & Continue to save the setting.By Aisyah 210913, Azirah 210921, P210927 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Time Attendance - Why "attendance" in mobile apps is in grey/dimmed color? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why "attendance" in mobile apps is in grey/dimmed color?Answer :Time Attendance is not activated1) Go to Subscription Portal > Subscription Info> Time Attendance2) Click on Time Attendance and make it activated.3) Now “Attendance” in mobile apps can be used to do clock in/out.Prepared by Chen Ong 210817, Azirah 210819, P210826 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Time Attendance - Why is my time attendance setting is in grey/dimmed color? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why is my time attendance setting is in grey/dimmed color?Possible Reason :It is because you don’t have the access rights to do setting in time attendance. You need to login as subscriber or payroll user in order to access the setting. Solution :1) For payroll user. You can check the setting at Administration > User Maintenance > User Type > Make sure your user type is Payroll UserBy ChenOng 211216, Azirah 211217, P211227 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Time Attendance - Why system shows message "You have passed acceptable time to request Overtime" when requesting for Overtime? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why system shows message "You have passed acceptable time to request Overtime" when requesting for Overtime?Possible Reason :Admin user set the limit time to submit Overtime Request.Solution :1) To check the setting, you must login as a Subscriber.2) Go to Tools > Company Profile > Contribution/Payout Setting. At the Payroll Setting part there is one setting named Overtime Request Setting.There are 3 types of setting:i) Before Start: Employee must apply before overtime beginsii) After End: Employee must apply after overtime endediii) Any Time: Employee can apply before or after overtime begins or endedExample:The Overtime Request must be within 30 minutes before overtime begins.By Aisyah 211122, Azirah 211123, P211123 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Tools : How to set OT calculation rate formula for basic rate max cap at certain amount? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : How to set OT calculation rate formula for basic rate max cap at certain amount? Example: Overtime formula = Basic salary rate max cap at RM 2,000. When calculate OT rate, if salary is more than RM 2,000, the maximum of RM2,000 will be used. If salary is less than RM 2,000, actual basic salary amount will be used. Answer :1. Go to Tools > General Maintenance > Overtime > Add New (as in Figure 1)Figure 12. Type in Code, Description, Rounding Method Key in Type, Unit, Quantity, Statutory Contribution and rate ( as in Figure 2)Figure 23. Click on rate, then key in the formula : MIN (Basic rate,2000)/26/8*1.5 (as in Figure 3)Figure 34. Click on Save button to save the changes (as in Figure 4).Figure 4Remark: do the same for all details under this Overtime code.5. A new OT rate formula is set (as in Figure 5)Figure 56. Then go to Employee > Employee Maintenance > Select employees that you wish to change his/her OT rate formula > Edit > Employment Detail > Overtime > Select Rate 2000 and Save . (as in Figure 6)Figure 67. Now, this employee will be using new OT rate formula when calculating OT. Prepared By : ChenOng 200413, Azirah 200414, P200423 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Tools : I edit approval setting add another email to approve leave (multiapproval) and check, but when I check again the newly added email is missing. Why? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I edit approval setting add another email to approve leave (multiapproval) and check, but when I check again the newly added email is missing. Why? Possible Reason :You are using Basic package that does not support multi-approval function.Solution (1) :To check your subscribed package, go to subscription info then you can see your subscription package is Basic in grey color.You may consider upgrade to Premium package, such upgrade will affect the subscription fee and will be reflected in your next billing.Please click on below link to see the differences between Basic and Premium packages.https://www.autocountsoft.com/pro-payroll.html#pricingPrepared By : Aisyah 201214, Azirah 201216, P201228 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Tools : I have imported Leave Carry Forward (C/F) but it still shows zero <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : I have imported Carry Forward (C/F) Leave using Excel template as in Figure 1. Figure 1. But why my Brought Forward (B/F) leave shows zero? Possible Reason :The year of imported C/F Leave is wrongly set. Solution (1) :1. On the Excel template, make sure the year specified is correct. 2. If you have entered year as 2019, this C/F Leave will be shown in 2019 Leave balance B/F. 3. Hence, if you want to set the C/F Leave for 2020, make sure the year stated in Excel template is 2020.Prepared By : Jacky 190329Update by: Azirah 200312, P200313 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Tools : Why is the leave cutoff empty in Leave Closing option? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why is the leave cutoff empty in Leave Closing option?Possible Reason :Leave BF Days are not assigned at Employee Group. Solution:1. Go to Tools and select Employee Group2. Under Employee Group, select and edit any existing Employee Group.3. Select and edit the BF Days (Brought Forward Days)4. Once done, click on Save5. Finally, re-run the Leave Closing and now you can see the information at Leave Cutoff.Prepared By : Aisyah 210125, Azirah 210125, P210125Updated By WaiKit 230320, Azirah 230320, 230320 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Unable to save Leave Adjustment – Selected dates are not match with Adjust days! <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Failed to save Leave Adjustment, system prompted error ‘Selected dates are not match with Adjust days!’Possible Reason :Total number of adjusted days is not tally with selected days that you’ve selected from calendar.Solution :Make the correction 1) Change your adjusted days to -2 if you are deducting for 2 days leave.OR2) Select only 1 day in calendar if you are only deducting for 1 day leave.By : Aisyah 190128, Lay Swan 190308, P190311 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - What is the difference between Append Leave (Leave Entry) and leave credit? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : What is the difference between Append Leave (Leave Entry) and leave credit, as both can be used to add leave entitlement to employees? (i) Append Employees' Entitled Leave(ii) Leave CreditAnswer :i) Append Leave --> Add extra entitled leave day to employee. --> User just need to set the 1) Reason and Leave Type, 2) Appended Days and 3) Selected employee (s).ii) Leave Credit --> Add extra entitled leave day to employee BUT is COMPULSORY to set expiry date and not allowed for Encashment purpose. Prepared by Chen Ong 201113, Azirah 201116, P201123 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - When I click on LHDN Calculator, it shows main page of LHDN Calculator but not directly the calculator details. Why? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : When I click on LHDN Calculator, it shows main page of LHDN Calculator but not directly the calculator details. Why?Possible Reason :Because of the browser’s cookies.Solution :1) Click on the browser to view the site information.2) Click on Cookies.3) Select the lhdn website, then click Remove and Done.4) Finally, close the page and click again on the LHDN Calculator in payroll process. You should be able to see the calculator with employee details.Notes: All steps applicable to other browsers.Prepared by Azirah 220513, 220627 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - When I open Autocount Cloud Payroll, browser shows error "Your connection is not private" <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : When I open Autocount Cloud Payroll, browser shows error "Your connection is not private" Possible Reason :You are still using old URL which is payroll.autocountsoft.comSolution :Auto Count Sdn Bhd has changed and updated the URL to payroll.autocountcloud.comYou may type or copy and paste the above URL to your browser.Prepared by Aisyah 211227, Azirah 211227, P211227 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Why payroll user cannot see the functional menu? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why Payroll user couldn’t see functional menus?I have assigned B as payroll user but he couldn’t see any functional menus.Possible Reason :You did not change his User Type to Payroll User (at User Maintenance).Solution :1) Login as Subscriber.2) Go to Subscription Portal > User Maintenance.3) Select employee, edit and change the User Type to Payroll User and Save.Now, the user can see all payroll functional menus.Prepared by ChenOng 200818, Azirah 200818, P200825 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Cloud Payroll - Why the system shows No data to display when I try to Pull Time Attendance Records in Time Attendance Import? <|eot_id|><|start_header_id|>assistant<|end_header_id|> Question : Why the system shows No data to display when I try to Pull Time Attendance Records in Time Attendance Import?Possible Reason :You have selected Payroll Type as First Half instead of Month End (none of employees is on first half payroll).Answer :1) Change the payroll type to Second Half/Month End at the Import Time Attendance screen.Prepared By Aisyah 210723, Azirah 210723, P210726 Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 1.8:FAQTroubleshoot <|eot_id|><|start_header_id|>assistant<|end_header_id|> GL Error Message Journal entry not balance by project or department -(SW/KM/P)No account description shown in Profit & Loss Statement -(SW/KM/P)Can't choose different PV/OR numbering format during create new PV/OR -(HY/KM/P)Bank Account not appeared in Bank Reconciliation -(P/KM)Taxation Account is not shown in P&L Statement -(SW/KM/P)ARCN didn’t specify project no., but project no. appears in ledger report? -(Ju/CY/KM/P)Can't create or move sub account under fixed asset account -(Jul/KM/P)Different amount shown when drill down to the sub account -(JS/Jes/KM/P)Preview Profit & Loss error - ’1 is not supported code page, parameter name: codepage’ -(SW/KM/P)Unable to retrieve last year figure when preview P&L this year vs last year -(Jul/KM/P)Unable to find menus of G/L, A/R, A/P -(Mei/KM/P)Balance Sheet - Amount from previous month is not brought forward to current month -(Jul/KM/P)Unable to export grid content to excel -(SW/KM/P)Balance Sheet amount not tally with Creditor Aging Amount -(LS/KM/P)Unable to delete account xxx-xxx because it has amount in Year-To-Date balance -(KC/KM/P)Stock Value Maintenance – Do not Translate -(Jul/KM/P)Column Ref. 2 shows nothing when there is a negative amount -(Jac/KM/P)Discrepancy of amount when show up to level is different -(LS/KM/P)Non-Leaf Accounts error when click on Opening Balance -(SW/KM/P)Amount in ledger showing 0 balance, but it is not 0 in bank reconciliation -(Azi/KM/P)Unable to key in amount directly in opening balance for debtor and creditor -(LS/P)Transaction show twice in bank reconciliation -(Azi/LS/P)Save Journal error – No Tax Code associated with TaxDR or TaxCR -(Jul/LS/P)Other Expenses Account not show in Profit & Loss Report -(Jul/LS/P)Unable to delete account no. 321-0000. The reason is the account no. 321-0000 has been used in Location -(Aimi/LS/P)User-Defined Account Type shows negative amount in Balance Sheet -(HY/LS/P)Bank Reconciliation Error – Invalid number format in Actual Bank Statement Balance -(Aim/LS/P)Failed to delete Foreign Currency Revaluation -(Jul/LS/P)Unable to edit Stock Value Maintenance -(JS/LS/P)Sales account has figure but drill down it shows empty -(JZ/LS/P)Return Cheque error - Total Returned Cheque’s Payment Amount not equal to Total RCHQ Amount -(Jac/LS/P)Missing Cash Flow Category in Account Maintenance -(Aim/LS/P)Unable to delete account no. xxx-xxx. The reason is account no. xxx-xxxx. has been used in Cash Book Detail -(FT/LS/P)Non-Leaf Project Error when click on Opening Balance Maintenance -(Rot/LS/P)Sales amount in P&L not the same as Monthly Sales Analysis? -(Jul/LS/P)No account to be selected in Fixed Asset Links -(SW/LS/P)Bank Reconciliation – Error: Invalid input type -(Mic/LS/P)Bank Reconciliation item shaded yellow and not allowed to check -(SW/LS/P)Payment amount is not auto updated from cash book detail -(Aimi/LS/P)Profit & Loss Statement does not have report format for Quarter comparison, This Year vs Quarter comparison, and Custom Column -(Aimi/LS/P)P&L report - Chinese character can’t be read after exported to PDF -(Aimi/LS/P)Profit & Loss Statement and Balance Sheet did not show Stock At The End of Year (Use Live Stock) -(JL/LS/P)Drill down to source document is no functioning for some transactions in Bank Reconciliation -(JL/LS/P)Balance Sheet 3 columns format – Accumulated Depreciation show 0.00 amount -(PY/LS/P)Closing Stock amount in Profit & Loss Report not same as Stock Value Maintenance amount -(Jul/LS/P)Trial Balance Report does not balance on second year -(PY/LS/P)Ledger did not show the details as per transaction entry -(TN/LS/P)Profit & Loss Report – All expenses show in negative value -(Jul/LS/P)Same documents no. repeated in Cash Book grid -(CT/LS/P)Closing Stock amount in Profit & Loss Report not same as Stock Value Maintenance amount (Not using Live Stock) -(PY/LS/P)Unable to delete account because it contains one or more sub-accounts -(PY/LS/P)Cash Flow Statement - Cash beginning + Net cash change not equal to Cash at end of the period -(PY/LS/P)Depreciation & Net Book Value Report-This Year Depreciation amount is not shown -(PY/LS/P)Trial Balance and Balance Sheet is not balance -(Jod/LS/P) AR/AP Aging Report - The value of Total is not Shown -(JS/KM/P)You are not allowed to edit documents from other source. -(Jul/KM/P)Can't Save ARAP Contra? -(SW/KM/P)Can't select Project No. in AP Invoice Entry? -(LS/KM/P)Can't save past AR Invoice? -(KM/P)AR Payment in local currency but prompted for Gain/Loss setting -(Ell/KM/P)Report Design – dragged field not shown in PV -(SW/KM/P)Contra Entry not allowed for different currencies -(Jul/KM/P)Unable to edit currency exchange rate in AP Invoice -(LS/KM/P)Year End error - ARCN record not found -(CK/KM/P)Can't edit A/R Payment after added exception -(Jac/CY/KM/P)Cannot select trade debtor/creditor account in CN or Journal -(SW/KM/P)Unable to save a new ARCN -(Mic/KM/P)Unable to select deposit account in New A/R Deposit -(Jul/KM/P)Message box ‘please select a deposit document for the payment method’ prompted when select payment method in AR Receive Payment -(SW/KM/P)Document date is set to maximum date -(EL/KM/P)No result when inquiry Debtor Statement -(Azi/KM/P)Error message ‘Please empty tax registration number’ after filled in the column of Tax Registration No. -(EL/KM/P)Knock off error – Knock off date must be on or after payment and document date -(HY/KM/P)Unable to print AR Invoice -(Mic/KM/P)How to merge currency (RM&MYR) due to contra issue -(Mic/KM/P)Drop down list for Currency is hidden in debtor maintenance -(Jac/KM/P)Unable to find debtor or payment info when preview a past OR or PV -(CK/KM/P)Delete AP Payment error - This document was posted from A/P Payment, you must go A/P Payment to delete it -(HY/KM/P)Unable to find the menu of A/R Deposit -(HY/KM/P)Delete A/P Invoice Error - Unable to delete the document as it has been processed by payment voucher with imported goods -(HY/KM/P)Invoice not shown in A/R Outstanding Invoice -(Azi/KM/P)Error message prompted “Transferred amount overflow in updating ARDeposit (DocKey=1127) when save AR Receive Payment -(Aimi/LS/P)Outstanding Invoice fall on wrong month column in Debtor Aging Report -(Jul/LS/P)Payment received but commission is not included in Commission by Collection Report -(Jul/LS/P)Past Invoice is not shown in Debtor Statement -(LS/P)Access rights to Print AP Payment is already granted but still not able to print -(LS/P)Unable to delete Debtor – The value of column AccNo in table ItemPrice does not exist in its master file -(Che/LS/P)Unable to Save AP Deposit – The value of column ForfeitedAccNo in table A/P Deposit does not exist in its master file -(Che/LS/P)The official receipt no. is already exist, please enter another value -(Che/LS/P)Creditor Aging – Missing the options of Show in Creditor & Local Currency By Document and Show Local Currency -(Che/LS/P)Red colour indicator in A/R Invoice -(Che/LS/P)Error “This constraint cannot be enabled as not all values have corresponding parent values.” when inquiry Debtor Aging report -(Jul/LS/P)Unable to select journal type in AP documents -(SW/LS/P)Unable to Save ARAP Contra - Debtor or Creditor Record not found (AccNo=4900/000) -(Rot/LS/P)Cash Sale official receipt numbering follow Cash Sale numbering? -(Tan/LS/P)Create new debtor error - The value of column MemberType in table Member does not exist in its master file -(Ell/LS/P)With Discount option is auto enabled in AR Receive Payment -(SW/LS/P)Unable to reassign Debtor Code in AR Receive Payment -(LS/KM/P)Unable send Batch mail – The SMTP server has unexpectedly disconnected -(Mic/LS/P)Why the same GetSingleValue can work in Debtor Statement but not in A/R Receive Payment? -(LS/P)Unable to add knock off in A/R Credit Note -(Ben/LS/P)Batch Mail error - 4.3.2 Concurrent connections limit exceeded -(Chr/LS/P)A/R Receive Payment – The confirmation window (OK/Cancel button) not appeared when copy from other Payment -(Ang/LS/P)System did not prompt Access Denied when edit AR Receive Payment -(PY/LS/P)Unable to send batch mail-An error occurred while attempting to establish an SSL or TLS connection -(CT/LS/P)Debtor Statement error - This constraint cannot be enabled as not all values have corresponding parent values -(CT/LS/P)System prompt Set Project/Department Posting screen even the gain/loss amount is zero -(Jul/LS/P)Different UserID drill down document showing different behavior -(PY/LS/P)No result when inquiry A/P Credit Note Analysis Report -(Jod/LS/P) Stock Why I couldn't delete Item Code? -(KM/P)I can’t find More Stock Maintenance on Stock menu -(LS/KM/P)Duplicated opening balance for a serial number? -(KM/P)Can’t view item image at client pc -(Mic/KM/P)In July Stock Aging Report, stock quantity is "zero" but the cost value is not "0.00"? -(JS/CY/KM/P)System still deduct stock after 'Post To Stock' access rights was removed -(LS/KM/P)Can I use stock write to write off the damaged goods for FIFO Costing Method? -(LS/KM/P)Unable to find item to be transferred from Sales Order to Stock Assembly Order -(SW/KM/P)Preview Stock Issue Detail Listing – Unknown Sql Exception -(SW/KM/P)Unable to find menu of stock transfer -(LS/KM/P)Items not shown when inquiry Re-order Advice Report -(LS/KM/P)System can sell item package with the item in back order status -(LS/KM/P)System do not prompt alert when item sold below minimum selling price -(LS/KM/P)There is a balance cost for zero quantity stock -(LS/KM/P)Stock Balance quantity not tally with total balance quantity at Stock Item Maintenance -(Jul/LS/P)Missing item in BOM Listing Report -(Aimi/LS/P)Average balance cost different with purchase invoice cost -(Azi/LS/P)Incorrect Outstanding PO quantity at Stock item inquiry -(Azi/LS/P)Error - Column 'Loc-1Qty' does not belong to table StockBalByLocation -(LS/P)Stock Adjustment not reflect to stock card report -(Azi/LS/P)Stock Card average cost not the same as Item Maintenance Up to Date Cost -(LS/P)Why Real Cost is empty -(JT/LS/P)Stock Balance Quantity in batch number selection not tallied with balance quantity in Stock Card -(Che/LS/P)Error - Not a valid Tab Delimited Text Format or not an Stock Transfer import text format -(Azi/LS/P)Missing Posting Accounts Tab at Stock Group Maintenance -(Jul/LS/P)Up-To-Date Cost showed in alphabets -(Jul/LS/P)Quantity in Stock Card not tallied with its GRN -(FT/LS/P)Unable to edit Item Price Book -(Ash/LS/P)Item not shown in Stock Card Report -(Ais/LS/P)Transaction not shown in Stock Card Report -(Ais/LS/P)Item Opening Balance’s cost not updated into Stock Card -(Rot/LS/P)Item Shelf not shown in Stock Item Maintenance grid -(ZL/LS/P)Changed costing method using Recalculate Stock Costing but some items are not changed? -(Rot/LS/P)View Cost access rights control does not work properly? -(Tan/LS/P)Unable to save Item Maintenance - Standard Selling Price should be larger than or equal to Standard Cost -(Ell/LS/P)Item Replacement tab is not shown in Stock Item Inquiry -(Mic/LS/P)Batch number is not shown in Inventory Physical Worksheet by Consignment -(ZX/LS/P)Stock Balance report do not have UOM column -(JL/LS/P)Edit Item error – Please make sure Price by Quantity is in correct order. Enter zero if you don’t want define it. -(Aim/LS/P)Stock Card cost not the same as the cost that I entered at Purchase Invoice -(PY/LS/P)Edit Item error – Please don’t enter same AccNo name for Customer Item Price -(CT/LS/P)Unable to View Cost in Stock Item Maintenance -(Ben/LS/P)Item balance quantity fell below reorder level but is not shown in Reorder Advice -(Jod/LS/P)Copy and paste from Excel – Invalid number format at column SubTotal, row 1 -(Ben/LS/P)Unable to save Stock Assembly Order - Quantity for transferred is exceed limit -(CT/LS/P)Stock Item Inquiry error-Input string was not in a correct format -(Aimi/LS/P)Inquiry Stock Movement report error-Unknown Sql Exception (Number=207, Message=Invalid column name ‘TypeofStockIn’ -(Jod/LS/P)Stock Item Maintenance up to date cost shows no records although there is stock balance quantity -(CT/LS/P)Stock Aging / Stock Movement Report – Item appears twice / item has transaction record but is not shown in the report -(CT/LS/P)Item Opening Balance Maintenance error – Location is not in the Filter range -(CT/LS/P)Not allowed to cancel Stock Assembly Order-The document was transferred to other documents, so it is not allowed to cancel -(Jod/LS/P) Sales Rounding Adjustment Account is empty -(HY/KM/P)Unable to save an entry/document with GST adjustment -(EL/KM/P)“Credit Sales” button is disabled in Cash Sales -(Mei/KM/P/KM)Show Instant Info- Price History is empty -(MIC/KM/P)Can't change rounding method for invoice -(JS/KM/P)Unable to select stock code in Monthly Sales Analysis report -(Jul/CY/KM/P)Save Invoice error - 'Invalid account no' -(SW/KM/P)Invoice grid listing is not displayed? -(Jul/KM/P)Can't change the price of invoice that was transferred from DO -(P/P)Item selling price does not follow the setting in Item Price Book -(LS/KM/P)Sales amount different between Multi-Dimensional Sales Analysis Report and Monthly Sales Analysis Report -(LS/KM/P)Unable to preview or print a printed document -(CY/KM/P)Filter by Salesman - Sales agent can access other agent’s customers -(LS/KM/P)Unable to delete Sales Invoice -(CK/KM/P)Duplicate Invoice no -(Mei/KM/P)Unable to select preview option -(HY/KM/P)Couldn’t select credit card account in cash sale -(CY/KM/P)Debtor - Couldn't find debtor when creating invoice? -(Mei/KM/P)Outstanding value is blank in Purchase Invoice or Invoice -(Jac/KM/P)No result when inquiry Customer Price Listing -(CK/KM/P)Unable to save invoice - The following stock items are negative quantity, save aborted -(Mei/KM/P)Quotation details not appeared in transfer document screen of Sales Order/Delivery Order or Invoice -(Jul/KM/P)Item batch not appeared in the drop-down list when creating a new invoice -(SW/KM/P)Error message prompted ‘Access is denied’ when click on sent by email -(SW/KM/P)Dialog ‘Enter Total Cost’ prompted out when create a new invoice -(LS/KM/P)Unable to add Item in Delivery Return -(LS/KM/P)Error while saving a new invoice -The following items are missing Item Batch No… -(Aimi/KM/P)Unable to find item batch no column in Sales order -(Jes/KM/P)Unable to select different cash payment in Cash Sale -(LS/KM/P)Save Invoice error - You are not allow to save negative outstanding consignment quantity .. for Item Code -(Mic/KM/P)Commission amount shows under expenses column in Sales Agent Contribution report -(LS/KM/P)Unable to change debtor for Cash Sale -(Mic/KM/P)Unable to change the detail location of an invoice -(EL/KM/P)Sales account does not follow default account that have been set -(LS/KM/P)Save Invoice error - Duplicate Consignment No -(Mic/LS/P)Save D/O error - The following Item code and Batch No’s Last Sale Date have passed the document date… -(EL/LS/P)Account Number was not copied from Delivery Order when transferred to Cash Sales -(LS/P)Save Invoice Error - Arithmetic overflow error converting numeric to data type numeric -(Azi/LS/P)Remaining amount did not reduce after I done some partial item transferred -(Aim/LS/P)Serial Numbers are not shown in detail in Invoice -(Ais/LS/P)Why some items are not printed in SO report -(Far/LS/P)Access Rights is not assigned but Users still can edit Printed Document -(LS/P)Save Invoice Error - The value of column ItemCode in table UTDStockCost does not exist in its master file -(Che/LS/P)Payment details is not shown in Invoice with Payment Listing Report although payment is received -(Jul/LS/P)Find Sales Order - Search by Debtor Name but no result displayed -(Aim/LS/P)Cannot disable 5 cents rounding in Invoice -(Jul/LS/P)Sales Unit Price does not follow standard selling price -(Aimi/LS/P)This user does not have the permission to approve the document and the outstanding amount exceeded the limit -(Ash/LS/P)Batch print invoice shows incorrect page numbering -(Ais/LS/P)Invoice item UOM is PKT, but why when preview it shows PACKET -(Ash/LS/P)Missing Report Name Nota Serahan when login different PC using same User ID -(FT/LS/P)Back Order control did not function in Cash Sales -(LS/P)Bonus point not calculated in sales transaction -(SW/LS/P)Monthly Sales Analysis Report - the value of total is not shown -(Aim/LS/P)Invoice details not appeared in transfer document screen of Credit Note -(Azi/LS/P)Unable to choose Item Code during transaction -(Aim/LS/P)New invoice numbering & document date does not follow the setting of next invoice number but D/O number & DO date? -(Tan/LS/P)Unable to save Cash Sale - payment cannot smaller than final total -(Tan/LS/P)Payment amount not shown in Invoice -(SW/LS/P)Your Ref not shown on the 2nd page of report -(SW/LS/P)Invoice missing from Multi-Dimensional Sales Analysis Report -(ZX/LS/P)System did not prompt UOM conversion alert when create Invoice using item package -(Aimi/LS/P)Discount amount did not post to Discount Account but deduct from Sales Account -(SW/LS/P)Why is the system still allow to save transaction with inactive item? -(Aimi/LS/P)Sales Agent’s commissions not shown after maintaining the commission account in Sales Agent Contribution Report -(Chr/LS/P)Missing Price History Tab from Show Instant Info -(LS/P)Unable to change debtor for Invoice that never receive payment -(PY/LS/P)Item Package master unit price rounded up to 2 decimals instead of 5 -(Ang/LS/P)Area Code is empty in Monthly Sales Analysis Report -(LS/P)Monthly Sales Analysis amount different from Cash Sales Listing -(PY/LS/P)Sales Agent in Invoice not same with the transferred Sales Order -(Rot/LS/P)Cash Sales report did not show Company Name in Chinese Character -(Aimi/LS/P)Tax Cash Sale (Tax Invoice) with Multi-Payment report did not show all the payment methods that I saved from Multi Payment -(PY/LS/P)This user does not have the permission to approve for the Unit Price Change -(LS/P)Inactive Credit Card payment method shown in Credit Card Selection of Cash Sale/Purchase -(Aimi/LS/P)Our Invoice No. is blank in Credit Note that was transferred from Invoice -(Jod/LS/P)Unable to create New Payment from Invoice -(Jul/LS/P)Preview report shows duplicated detail records -(SW/LS/P)Unit Price is different when copy from or copy to another Sales Order -(Rot/LS/P)Incorrect detail total after key in Unit Price -(CT/LS/P)Missing document for certain locations when login with different user -(CW/LS/P) Purchase Unit Price not displayed in Purchases documents? -(KM/P)Duplicate Supplier D/O No. or Invoice No -(CY/KM/P)Unable to show Purchase Price History setting -(Mic/KM/P)Unable to add new batch no in Purchase Invoice -(Mic/KM/P)Unable to edit GRN after un-transfer GRN to Purchase Invoice -(HY/KM/P)Unable to view sub Total for Purchase Transaction -(CK/KM/P)Unable To Select New Created Batch Number at Purchase Invoice -(HY/LS/P)Save PI Error - Column “ReferCAJEIsPayment” does not belong to table APInvoice -(JS/LS/P)Save PI Error - Value was ether too large or too small for an lnt 16 -(CK/LS/P)Not able to create new item code from item lookup edit -(Zal/LS/P)Item missing from item lookup edit in Request Quotation and Purchase Order -(LS/P)Missing records at Price History tab of Purchase Invoice -(Aimi/LS/P)Serial Number windows not prompted when I select Serial Number Item -(SW/LS/P)Why will the system auto update Goods Received Note unit price -(Jod/LS/P) GST Already knocked off, but still show as GST on Payment Unapplied Amount -(/P)Error Message "Tax Type must be selected" -(KM/P) GST03 – Tax amount appears in Others (Lain-lain) column -(Jes/KM/P)Cannot select tax code for past document -(Mei/KM/P)Gift Rule - Sales Account is empty or invalid -(Jes/KM/P)GST- set GST Date for past invoice -(Jes/KM/P)GST - “Error on GST On Realized Gain Loss: Tax Type IES not found” -(EL/KM/P)Supplier tax registration number not shown in GAF Viewer -(HY/KM/P)Error message “No default tax document number found” when tried to save a sales document -(CY/KM/P)Unable to select or change tax code when creating a new invoice -(EL/KM/P)Journal not created automatically on transaction involving tax code IM-SVC -(CK/KM/P)Outstanding invoices not shown as GST Bad Debt Relief -(LS/KM/P)Supplier Invoice GST amount is different with GST amount in AutoCount -(Azi/KM/P)Unable to submit GST through TAP for negative output tax (column 5a & 5b) -(HY/KM/P)Tax transaction not shown in GST03 -(LS/KM/P)GST Processor error – Attempted to divide by zero -(CK/KM/P)GST Processor error - “cannot set ‘DocNo’. The value violates the MaxLength limit of this column.” -(Mic/KM/P)GST Processor error - Cannot load GST Processor Date. The latest GST Processor not committed yet -(CY/KM/P)GST Processor error - Error on GST Partial Exemption: Tax Type AJP-O not found -(SW/KM/P)Gift Rule – Journal Entry not balance -(Jul/KM/P)Error ‘Empty Deferred Output Tax Account in GST Setting ‘when set GST Date -(Azi/KM/P)Error Message when generate new GST Processor - Unable to lauch a new form in new thread because of out of memory -(Mic/KM/P)Amount of GST-03 column 15 not tallied with Tax transaction listing -(LS/KM/P)Unable to delete Gift Rule -(Aimi/LS/P)Copy to new document the tax code didn’t auto convert for Version 1.9 -(Far/LS/P)Save Official Receipt message “There is item with ZRL tax code in this document, do you still want to save?” -(Jul/LS/P)Cannot change Inclusive Tax in the document -(Aim/LS/P)Final GST Return Error - GST On Fixed Asset AccNo is empty or invalid -(Jul/LS/P)Error when inquiry GST instant info - The process cannot access the file -(Jac/LS/P) SST SST Tax Code is not auto-assigned at Invoice -(Far/LS/P)Tax Payable amount not tally with MYSST website submission -(Che/LS/P)SST-02 (Service) counted 2 invoices only but in this period there are total 5 invoices billed in tax code SV-6 -(Ais/LS/P)Failed to commit SST Processor “SST Penalty AccNo cannot be empty” -(Jul/LS/P)The value of column TaxType in table Invoice Detail does not exist in its master file -(Che/LS/P)Tax code without Govt. Tax Code -(Jul/LS/P)Stock card costing not match with Purchase Invoice unit cost after apply purchase tax code -(LS/P)Imported Service Sales account no. is empty or invalid -(Jul/LS/P)SST Processor Error - Column ‘TaxableAccNo’ does not allow nulls -(JS/LS/P)Message prompted: “Unable to update knock-off A/R Invoice which has paid tax (payment basis) due to the knock-off date (17/04/2019) was inside a processed SST period.” -(Jul/LS/P)This document does not allow to save, because it contains accrual and payment basis tax code -(Ell/LS/P)Fail to commit SST Processor, an error prompted “Line 1: Invalid Account No. 'SST-4010' ”. -(SW/LS/P)SST on Payment AccNo is empty or invalid -(SW/LS/P)Tax Type not found - when saving transaction of imported services -(SW/LS/P)Tax amount appears in “Others” in SST-02 form -(Rot/LS/P)Tax Code DS-6 applied but not appeared in SST-02 form -(Tan/LS/P)CN dated Jan 2020 appears in SST Processor period Mar-Apr 2020 -(Aim/LS/P)SST-02 is not appeared after ran SST Processor -(Ell/LS/P)Commit SST Processor error – Duplicate Journal Entry No -(CT/LS/P)SST Processor error-Cannot set column TaxBRNo. The value violates the MaxLength limit of this column -(Aimi/LS/P) Prompted Message Unable to Save a New Payment Voucher -(SW/KM/P) Sorry you have exceeded 500 transaction limit? -(PT/P)Restore Error - SQL Server cannot process this media family (SW/KM/P)Backup Error..Cannot open backup device -(HY/KM/P)Backup Error "The database is larger than 2GB.You only can use WinRAR as compression method" -(KM/P)Delete user - error message prompted -(CK/KM/P)Consolidate Financial Report - Cannot set column “LiveDBDatabaseName” -(Eve/KM/P) Backup error - File is not a valid archive. I/O error occur? -(JS/KM/P) Attach account book error-Unknown Sql Exception, The database ‘AED_TEST’ cannot be opened because it is version 706. -(JS/CY/KM/P) Backup error: “Backup Failed. Database Error found. There was no endpoint listening at...” -(CY/KM/P)Backup error- Database msdb cannot be opened -(CK/KM/P)Login Message - "Fail to check database exist in Scheduled Backup"...There was no endpoint listening at... -(CK/CY/KM/P) Unable to attach suspected or corrupted database -(P/CK/CY/KM/P) Invalid Report Header in Company Profile -(Azi/CY/KM/P) Login Message - This account book has been marked as “Old version”, do you still want to login -(Azi/CY/KM/P) Error creating new account book in client pc -(Azi/KM/P) AutoCount Accounting Session has been Expired and unable to re-register your session -(CK/CY/KM/P) Failed to register the Database Server to USB key in AutoCount Backup Server Setting -(CY/KM/P) Import items error - Cannot set column ‘ItemGroup’. The value violates the MaxLength limit of this column. -(CY/KM/P) Backup error - You have enter a BLANK password. Do you still want to continue? -(Jac/KM/P) The system needs to upgrade your current account book -(P/KM/P) Attach database error - One or more files do not match the primary file of the database. -(CY/KM/P) Error message – The value of column Location in table IPHIST does not exist in its master file -(EL/KM/P) Import journal entry error - Column ‘TaxableAmt’ does not belong to table -(Azi/KM/P) Installation error – An unexpected error is keeping you from creating the folder -(HY/KM/P) Export data error – Access is denied -(Azi/KM/P) Create account book error - Cannot set column ‘ItemGroup’. The value violates the MaxLength limit of this column. -(CY/KM/P) Password is not correct when restore account book -(Jul/KM/P) Unable to delete numbering format -(LS/KM/P) Failed to login to AutoCount Accounting 1.8 Consolidate Financial Report -(Jul/KM/P) Login Message - Unexpected character encountered while parsing value… -(JS/KM/P) Restore error - The file ‘C:\AutoCount Data\AED_AAA.Data.mdf” is compressed but does not reside in a read-only database or file group -(SW/KM/P) Error installing AutoCount – error code 2203 -(Jac/KM/P) Error while saving exsiting transaction ‘This record was modified by Admin at xx-xxx-xx.’ -(Jac/KM/P) Error when register Database Server to USB Key Server -TCP channel protocol violation -(Mic/KM/P) Preview Report error – Could not load file or assembly… -(Jac/KM/P) Error Message - Your Windows system security does not allow... -(P/KM/P) Transaction date xx/xx/xxxx is locked, you can unlock it from Tools… -(LS/KM/P) Create Account Book error – Access is denied -(Jac/KM/P) Error create transaction in Windows 10 -(Jul/KM/P)Year End error – Supplier IV No. xxxx is already exist. Please enter another value. -(Azi/KM/P)Backup error – I/O error occur on File “C:\temp\xxxx bhd…. -(El/KM/P)Application error - Operation could destabilize the runtime -(Azi/KM/P)Preview report error - o: Metadatafile…C:\Windows\... -(HY/KM/P)Unable to Perform Merge Account -(LS/KM/P)Preview Report Error - 0: Error generating Win32 resource ... -(Jac/LS/P)Year End Closing Error – Opening Balance not balance -(Jul/LS/P)Failed to create UDF -(JS/LS/P)Preview report error – Index (zero based) must be greater than or equal to zero and less than the size of the argument list -(Che/LS/P)Year End Closing Error – DB concurrency violation -(Che/LS/P)Preview Report Error – Unable to cast object of type ‘DevExpress.XtraReports.UI.XRRichTextBox’ to type ‘DevExpres.XtraReports.UI.XRRichText’ -(Zal/LS/P)Import Stock Item Error- Tariff Code does not exist -(LS/P)Valid document date is between 01/01/2017 and 31/12/2018 -(LS/P)Import Data Error - Fail to save Item: 00006. Base UOM ‘CTN’ rate is not equal 1 -(Zal/LS/P)Import Debtor error - These columns don't currently have unique values -(JZ/LS/P)Detach Account Book error - Cannot open database AED_xxx -(Jac/LS/P)Column ‘FiscalYearName’ is constrained to be unique. Value ‘Fiscal Year 2019’ is already present -(SW/LS/P)Scheduled Backup setting error - Unable to retrieve the root folder error -(El/LS/P)Error: “Column ‘Tariff Code’ does not belong to the table GLMast” prompted when preview consolidated report -(SW/LS/P)Import AP CN error - UnappliedAmount is greater than NetAmount (APCN3763) -(Jul/LS/P)Installation error – Error writing to file: DevExpress.Ultis.v13.1.dll. Verify that you have access to that directory -(KS/LS/P)Create account book error – A file activation error occurred. The physical file name ‘(local)..’ may be incorrect -(Aim/LS/P)Error when import from UBS - You should install Visual Fox Pro OleDB Provider version 8.x first -(FT/LS/P)USB Key Server Monitor Error: Time out has expired and the operation has not been completed -(ZL/LS/P)Restore Error - Please change your Log On Account as Local System account for SQL Server at Windows Services -(ZL/LS/P)Backup Error - Error occur when zipping files. File is not found... -(Joh/LS/P)Preview Report Error - The system cannot find the path specified -(Joh/LS/P)Save Invoice Error - You cannot work on transaction date beyond Friday... -(Che/LS/P)Backup error - Backup Failed. Database Error found. Unknown Sql Exception ... A database snapshot cannot be created because it failed to start... -(Mic/LS/P)Preview Consolidated Report error - Unable to read USB Key -(ZL/LS/P)Generate Delivery Order at Delivery Request Processing error – Object Reference or Invalid transfer item -(Rot/LS/P)Save Invoice Error – KnockOffAmount over NetAmount in detail record -(Aim/LS/P)Restore Error - CREATE DATBASE or ALTER DATABASE failed because the resulting cumulative database size would exceed your license limit of 10xxx MB per database -(Joh/LS/P)Error while update license into Dongle – The requested security protocol is not supported -(Joh/LS/P)Error - Font Verdana does not support style Bold -(Rot/LS/P)Change Item Code error - Violation of PRIMARY KEY constraint PK_ItemLocationPrice -(ZL/LS/P)Restore error - File is not a valid archive.. An I/O error occurred while creating the file -(Rot/LS/P)Failed to save AP Invoice - Can’t set tax adjustment without a TaxType in detail record -(Aimi/LS/P)Drill down from Ledger error – ARPayment record not found (DocKey=xxx) -(ZX/LS/P)Error on Cash Sales – There is not payment method which have payment type as ‘Cash’ -(Ell/LS/P)Restore error - Directory lookup for the file "C:\AutoCount Data\AED_MOBILE_12/8/2020_Data.mdf" failed with the operating system error 3 -(Ell/LS/P)Login Accountant ID error – Accountant ID does not match with this account book’s accountant setting -(Aim/LS/P)Preview Report Error – Access is Denied -(KC/LS/P)Backup Error – Please make sure you have sufficient permission to read file from C: \...” -(Rot/LS/P)Install AutoCount Server error - Error 1001. The specified server already exists. -(Rot/LS/P)Error when export grid ledger to excel – Specified argument was out of the range of valid values. -(Aimi/LS/P)Backup Error – Cannot create file ‘C:\AutoCount Data\xxx_Data.mdf_MSSQL_DBCC9’ because it already exists. Change the file path or the file name, and retry the operation. -(Aimi/LS/P)Access Denied when run command prompt -(Chr/LS/P)Access Denied when preview / print at View Posting Details -(Aimi/LS/P)Backup Error - Backup Failed. Database Error found. Unknown Sql Exception (Number = 82, Message = There is insufficient memory available in the buffer pool.) -(Chr/LS/P)Unable to save Cash Purchase – APPayment record not found (Dockey=XXX) -(SW/LS/P)Could not allocate space for object in database because PRIMARY filegroup is full -(Jac/KM/P)Year End Closing error – Knock off date must be on or after payment and document date -(Chr/LS/P)Create Account Book error – Directory lookup for the file “C:\AutoCount Data\AED_xxx_Data.mdf” failed with the operating system error2 (The system cannot find the file specified.) -(Jod/LS/P)Price History Report error – Unknown Sql Exception (Number=137, Message=Must declare the scalar variable ‘@AccNoPO’.) -(SW/LS/P)Backup error – Backup Failed. Database Error found.. repair_rebuild is the minimum repair level -(Aimi/LS/P)Unable to save AR AP Payment - Bank charge greater than Payment amount ARPaymentxxx -(Ang/LS/P)Backup Error – Timeout expired error -(CT/LS/P)Create Item error – 1 is not a supported code page. Parameter name: codepage -(Jod/LS/P)Preview Report error - Unable to read beyond the end of the stream -(PY/LS/P)Unable to save Invoice – There is Discount applied to Multiple Type of TaxType. Save Abort. -(CT/LS/P)Access Denied when Edit user -(Chr/LS/P)Backup Error - Unknown Sql Exception (Number=9100, Message=Possible index corruption detected…..Could not insert a backup or restore history/detail record in the msdb database. This may indicate a problem with msdb -(Aimi/LS/P)Save Transaction Error - SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM -(LS/P)Batch Print Payment Voucher error – Column ‘DocType’ does not belong to table Master -(Ang/LS/P)Unable to delete Document Numbering Format - The value of column PaymentFormatName in table Payment Method does not exist in its master file -(CT/LS/P)Unable to save Invoice – The following items are missing Item Batch No. Save aborted -(PY/LS/P)Save A/P Payment error - Cannot set column ‘DealWith’. The value violates the MaxLength limit of this column -(Rot/LS/P)Uninstall AutoCount Server error - Error 1001. Unable to get installer types in the C:\Program Files (x86)\AutoCount\AutoCount Server\AutocountServerServices.exe assembly -(JL/LS/P)Import Member error - The value of column AccNo in table Member does not exist in its master file -(Ben/LS/P)Create Account Book error – The device is not ready -(Ben/LS/P)Attach Account Book error – The client and server cannot communicate, because they do not possess a common algorithm -(Jod/LS/P)Year End Closing Error - No Retained Earning Account -(Ben/LS/P)Create or View Invoice error - Bad IL range -(CT/LS/P)Year End Closing Error - The transaction log for database AED_XXX is full due to ‘ACTIVE_TRANSACTION’ -(Ben/LS/P)Create Invoice Error – Unknown Sql Exception (Number=8114, Message=Error converting data type nvarchar to bigint.) -(Jod/LS/P)Export Data error – ‘ ’, hexadecimal value 0x02, is an invalid character -(Aimi/LS/P)Unable to open Consolidated Financial Report – Invalid DDL Statement . . . Cannot find the object “dbo.ConsolidateProfile” because it does not exist or you do not have permissions -(Aimi/LS/P)Restore error-Unknown Sql Exception (Number=3169), Message=The database was backed up on a server running version XX.XX.XXXX -(TN/LS/P)Backup error – The database could not be exclusively locked to perform the operation -(CT/LS/P)Import AP Invoice error - SupplierInvoiceNo the require column is empty -(PY/LS/P)Backup error - Unknown Sql Exception Number=8921… A failure was detected while collecting facts. Possibly tempdb out of space or a system table is inconsistent -(Jod/LS/P)Export report error – Specified argument was out of the range of valid value. Parameter name:MinimumSize -(CT/LS/P)Installation error - The installer has encountered an unexpected error installing this package...The error code is 2932 -(Ben/LS/P)Backup Error - The server does not allow client to backup or restore database -(Chr/LS/P)Restore error - The process cannot access the file… because it is being used by another process -(PY/LS/P)Backup error - File create error when creating RAR file. If Backup filename contain unicode or chinese character -(CT/LS/P)Unable to attach database file-Login failed. Incorrect password -(CT/LS/P)Change Project Number error-String or binary data would be truncated -(PY/LS/P)Database Maintenance error - Unknown Sql Exception-Incorrect syntax near '-' -(CT/LS/P)Stock Adjustment error - Primary Key Error -(PY/LS/P)Unable to Save Invoice - Every item needs to be assigned a location -(Jod/LS/P)Find or Search Item error - Execution Timeout Expired -(James/LS/P)Restore error-The Server Backup Shared Folder and the Client Access Shared Folder Path does not point to same folder...Operating system error 5(Access is denied) -(James/LS/P)Unable to Save Invoice-Unable to generate a new tax document number from default set -(James/LS/P) Login Issue The server was not found or was not accessible -(KM/P)Your database version is later than supported database -(P/P)The Network Name cannot be Found -(JS/P)Login error - Arithmetic operation resulted in an overflow -(CY/JS/KM/P)Error message – Unable to login from internet -(Mic/KM/P)Login error - You access right setting does not allow you login to this ‘Old Version’ account book -(EL/KM/P)Login error - The license inside this USB Key is not for this version of AutoCount Accounting -(Mic/KM/P)Login error - 'This account book was either in progress of year end closing or failed during Year End Closing’… -(LS/KM/P)Login error – In order to use Remote USB Key, you must install AutoCount Backup server at Database Server Pc -(Jac/KM/P)Login Error - 1 stock only network user already login to AutoCount Accounting but your current license only allows 0 stock only network user -(LS/KM/P)Login error - Invalid LCP Decrypt File -(LS/P)Error message – Root element is missing -(LS/P)Login Error - The type initializer for ‘System.Data.SqlClient.SqlCOnnection’ threw an exception -(Mic/LS/P)Error Message – Could not find a part of the path ‘Z:\A2006.dmf’ -(Zal/LS/P)Login Error - Index was outside the bounds of the array -(SW/LS/P)Login Consolidated Financial Report error - Error while connecting to SQL server, please check the network, firewall and make sure SQL Server is running and is network-enabled. Then try again -(Aimi/LS/P)Login error - Unexpected end of file has occured. The following elements are not closed: AutoCountConfig. Line 9, position 1 -(Joh/LS/P)Login Error - CRL error : 80004005. The Program will now terminate -(Azi/LS/P)Login Error - Database is read-only -(Aimi/LS/P)Login error - Exception has been thrown by the target of an invocation -(CT/LS/P)Login issue - Invalid User ID or Password -(PY/LS/P)Login Error - Invalid AutoCount 2006 Configuration File -(Jod/LS/P)Login error - Invalid URI: The Hostname could not be parsed -(CT/LS/P)Login error Unknown Sql Exception (Number=823, Message=The operating system returned error 21(The device is not ready) -(TN/LS/P)Login error - Unknown Sql Exception (Number = 102, Message=Incorrect syntax near ’)’.) -(Jod/LS/P)Upgrade AutoCount error-Invalid DDL Statement /* Add AccountingBasis column in Tax Type table*/ -(Aimi/LS/P)Login Error - Cannot open database “AED_xxx” requested by login and the database in Recovery Pending status -(PY/LS/P)Login Error - The password of the account has expired -(Aimi/LS/P) SQL Cannot open database A893478? -(P/P)Cannot open database “AED_XXX”… -(P/P)Forgot SA password ? -(KM/P)Upgrade error: SQL Server Service Broker is not enabled -(HY/P)Upgrade error: View Server State permission was denied -(JT/P)SQL Log Files keep on Growing -(JT/P)SQL Server installation error: “Fusion ATL” rule failed -(KS/KM/P)SQL Installation Error - is not a valid argument or you do not have permission -(HY/KM/P)SQL Server Configuration Manager - Cannot connect to WMI provider -(CY/KM/P)SQL Installation error - There are validation error on this page…Attributes not match? -(HY/KM/P)SQL Server installation error - Wait on the Database Engine recovery handle failed -(KS/KM/P)Unable to start SQL Server Service due to TCP Port is already being used -(JS/KM/P)The Service Broker in database AED_XXX cannot be enabled because there is already an enabled Service Broker with the same ID -(Joh/LS/P)Database ‘AED_moble’ is already open and can only have one user at a time -(Mic/LS/P)Windows 11 SQL Server Installation Error-Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes -(Jod/LS/P)SQL Installation error-rule “Windows Management Instrumentation (WMI) service” failed -(Ben/LS/P)SQL Server installation error-Service ‘SQLBrowser’ start request failed -(TN/LS/P)Unable to start SQL Server services -(CT/LS/P)SQL Server setup failure - Setup encountered a failure while running job UpdateResult. Error code 0x876E0003 -(TN/LS/P)SQL Server installation error-There is a problem with this Windows Install package. A DLL required for this installation… -(CT/LS/P)SQL Server Configuration Manager – Access is denied when enable TCP/IP -(CT/LS/P) Other Report exported to Excel, some details missing -(LS/KM/P)Print Cash Transaction Listing - unable to select Voucher Type -(LS/KM/P)Installation Error "An error occurred during the installation of assembly" -(CY/P)Installation Error "Unable to extract msi file to temporary file" -(Azi/KM/P)Installation Error .Net Framework 4 (HRESULT 0xc8000222) -(KM/P)Report Design - Rich Text did not show properly -(P/P)Permanent license becomes Trial license -(Mic/KM/P)Further Description shows unwanted empty rows -(P/P) No result when inquiry Activity Stream -(JS/CY/KM/P) Mouse wheel is not functioning with the drop-down list in AutoCount System -(HY/KM/P) USB Key Error:The requested address is not valid in its content… -(Jac/KM/P) Hamachi can’t be turned on -(KC/KM/P) Document numbering do not follow the format that have been set -(ami/KM/P) Import past AR Invoice Error -Transaction date xx/xx/xxxx is not in the maintained fiscal year range… -(EL/KM/P) Design Invoice Report error – Rounding and Final Total Script Error -(JS/KM/P) System Hang when design report -(JS/KM/P) Incorrect Numbering sequence after grouping in report designer -(JS/KM/P) Report Font color wouldn’t reflect after changed it to different color -(Aimi/KM/P) Outlook doesn’t work when click on send by Email -(KC/KM/P) License status not match in between Server and Client PC -(KC/LS/P) New document date does not follow current date -(LS/P) Chinese character can’t be read when export to PDF file -(HY/LS/P) Installation did not start when double click on AutoCount Setup file/Installer -(LS/P)Exceed Network Users when log in -(Jul/LS/P)Preview Barcode report - There are invalid characters in the text -(Ell/LS/P)Rich Text showing unreadable Text -(JS/LS/P)Item searched does not appear at Stock Item Inquiry -(Far/LS/P)User unable to customize grid layout -(Mic/LS/P)Unable to find Change Item Code in Change Code -(Ell/LS/P)Picture is not shown when preview report -(Jac/LS/P)Ping server Hamachi IP request times out -(Tan/LS/P)Install .NET Framework failed - A certificate chain could not be built to a trusted root authority -(Tan/LS/P)Change Item UOM Rate does not appear in Change Code -(Aim/LS/P)Report Design – Item image not shown in report -(Ash/LS/P)Unable to edit Currency Rate in currency maintenance -(JZ/LS/P)Two computers having different report layouts -(Mic/LS/P)Wrong decimal symbol 100.00 became 100,00 -(ZL/LS/P)Print Bar Code error - Control’s boundaries are too small for the barcode -(Aim/LS/P)Bonus Point Transacting Listing Point Balance not same with total available point in Bonus Point Redemption -(Aim/LS/P)Half page report printing issue -(Aim/LS/P)AutoCount Backup Server / AutoCount Server icon is not shown after installed. -(Chr/LS/P)There is no “Allow less secure apps” in google account when want to use Gmail to send batch mail in AutoCount -(KC/LS/P)Why are the options Always Post To G/L and Always Post To Stock not available (shown in grey)? -(Chr/LS/P)Unable to access Change Account Number -(JL/LS/P)Printing issue - Lines did not print out -(Jod/LS/P)Company Name and Menu tab wording are missing -(Rot/LS/P)Unable to attach Account Book from workstation -(JL/LS/P)Why can’t I enable the function Can Direct Edit Debtor/Creditor Opening Balance -(SW/LS/P)Some Member record not shown in Change Member No -(JL/LS/P)Why are the search criteria for Item Group not available (shown in grey) -(Chr/LS/P)Email contents missing in receiver’s email? -(CT/LS/P)Unable to see Master I and Master II in Export All Data -(Rot/LS/P)Create document take longer time to response? -(Jul/LS/P)Unable to find K.I.V Invoice in Open K.I.V Folder -(Jod/LS/P)Find Panel-Unable to auto filter results -(Jod/LS/P) Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 1.8:Release Note <|eot_id|><|start_header_id|>assistant<|end_header_id|> Release Note Release Note 1.9.1Release Note 1.9.2Import Stock ItemImport Tax ExemptionRelease Note 1.9.3AutoCount Accounting SST - SST-02 Tax Code MappingAutoCount Accounting SST - Handling Payment Basis CalculationAutoCount Accounting SST - Handling Known Issue on 1.9.3.13 (Temporary Solution)Release Note 1.9.4 (Revision 14)Release Note 1.9.4 (Revision 15)Release Note 1.9.5 (Revision 16)Release Note 1.9.5 (Revision 17)Release Note 1.9.6 (Revision 18)AutoCount Accounting SST - SST-02 Tax Code Mapping Version 2Release Note 1.9.6 (Revision 19)Release Note 1.9.6 (Revision 20)AutoCount Accounting SST - SST-02 Tax Code Mapping Version 3Release Note 1.9.6 (Revision 21)Release Note 1.9.6 (Revision 22)Release Note 1.9.6 (Revision 23)Release Note 1.9.6 (Revision 24)Release Note 1.9.7 (Revision 25)Release Note 1.9.7 (Revision 26)Release Note 1.9.8 (Revision 27)Release Note 1.9.8 (Revision 28)Release Note 1.9.8 (Revision 29)Release Note 1.9.8 (Revision 30)Release Note 1.9.8 (Revision 31)Release Note 1.9.8 (Revision 32)Release Note 1.9.9 (Revision 33)Release Note 1.9.9 (Revision 34)Release Note 1.9.9 (Revision 35)Release Note 1.9.9 (Revision 36)Release Note 1.9.9 (Revision 37)Release Note 1.9.9 (Revision 38)AutoCount Accounting SST - SST-02 Tax Code Mapping Version 4Release Note 1.9.10 (Revision 39)Release Note 1.9.10 (Revision 40)Release Note 1.9.10 (Revision 41)Release Note 1.9.10 (Revision 42)Release Note 1.9.10 (Revision 43)Release Note 1.9.10 (Revision 44)Release Note 1.9.10 (Revision 45)Release Note 1.9.10 (Revision 46)Release Note 1.9.11 (Revision 47)Release Note 1.9.11 (Revision 48)Release Note 1.9.11 (Revision 49)AutoCount Accounting SST - SST-02 Tax Code Mapping Version 5Release Note 1.9.11 (Revision 50)Release Note 1.9.11 (Revision 51)Release Note 1.9.11 (Revision 52)Release Note 1.9.11 (Revision 53)Release Note 1.9.11 (Revision 54)Release Note 1.9.11 (Revision 55)Release Note 1.9.11 (Revision 56)Release Note 1.9.11 (Revision 57)Release Note 1.9.11 (Revision 58)Release Note 1.9.11 (Revision 59)Release Note 1.9.11 (Revision 60)Release Note 1.9.11 (Revision 61)Release Note 1.9.11 (Revision 62)Release Note 1.9.11 (Revision 63)Release Note 1.9.11 (Revision 64)Release Note 1.9.11 (Revision 65)Release Note 1.9.11 (Revision 66)Release Note 1.9.11 (Revision 67)Release Note 1.9.11 (Revision 68)Release Note 1.9.11 (Revision 69)Release Note 1.9.11 (Revision 70)Release Note 1.9.11 (Revision 71)Release Note 1.9.11 (Revision 72)Release Note 1.9.11 (Revision 73)Release Note 1.9.11 (Revision 74)Release Note 1.9.11 (Revision 75)Release Note 1.9.11 (Revision 76)Release Note 1.9.11 (Revision 77)Release Note 1.9.11 (Revision 78)Release Note 1.9.11 (Revision 79)Release Note 1.9.11 (Revision 80)Release Note 1.9.11 (Revision 81)Release Note 1.9.11 (Revision 82)Release Note 1.9.11 (Revision 83)Release Note 1.9.12 (Revision 84) AutoCount Accounting Version vs Database Version Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 1.8: FAQ Application <|eot_id|><|start_header_id|>assistant<|end_header_id|> GL Can I exclude certain account codes from a user? -(CY/P)New Financial Reporting Standards (FRS) -(JS/P)Financial Report - Custom Text -(SW/KM/P)How to maintain GST code & business info for Bank Charge account -(Jac/KM/P)How to merge the payment with its bank charges amount in Bank Reconciliation -(Jul/KM/P) Hide bank balance at cash book entry -(JS/KM/P) How to maintain previous year uncleared bank transactions in Bank Reconciliation? -(SW/KM/P) How to record electricity bill where GST is charged on partial amount? -(Jes/KM/P) How to save the template for custom column in financial report -(LS/KM/P) How to merge account code -(JS/KM/P) Financial Report - How to show negative figure in bracket -(Jac/KM/P) How to maintain Account Type in Account Maintenance -(KM/P) How to reset opening balance to zero -(LS/KM/P) How to change the sequence of account type in financial report -(EL/KM/P) How to adjust foreign bank account’s home balance -(Aimi/LS/P) How is the percentage (%) calculated in Profit and Loss Statement -(Jul/LS/P) How to delete the historical description (Most Recently Used item) at Cash Book Entry -(LS/P) Where does the Bank Reconciliation’s Account Balance come from? -(CK/LS/P)Where to print Chart of Accounts -(LS/P)Variances for Year Comparison in Profit & Loss Statement -(Che/LS/P)How to adjust Profit & Loss Statement column width -(SW/LS/P)How to block certain users from editing Stock Value Maintenance -(Zal/LS/P)How to change ledger posting description -(Mic/LS/P)How to turn off ‘Enter Cheque Number’ message -(Aimi/LS/P)Cash Flow Statement – How to know details of trade debtor -(Aimi/LS/P)Difference between Opening Balance & Year to Date Balance -(CY/LS/P)How to remove the info of Date Time in Trial Balance, Profit & Loss and Balance Sheet Statement -(Ash/LS/P)How to key in opening balance for foreign bank balance? -(Aimi/LS/P)Must the Ledger Home DR tally with Home CR and Home Balance = 0.00 -(Aimi/LS/P)How to edit Payment Method code -(Chr/LS/P)How is the percentage (%) calculated in Balance Sheet Statement -(Jod/LS/P)Can I set default value for Cheque Number -(Jod/LS/P)How to record return/bounced cheque -(Jul/LS/P)Can I key in document with different tax currency rate in Cash Book Entry? -(Chr/LS/P)Special accounts are not available in AR AP Sales Purchase invoicing document? -(CT/LS/P)Why are some account types allowed to be created in different currency but some cannot? -(CT/LS/P)What is Sub-A/C No. and Sub-A/C Description in Ledger Report? -(PY/LS/P)How to do bank reconciliation -(LS/P)Ledger posting for Bank/Cash account in Cash Book Entry can show cash book detail description? -(LS/P)What is the function of Show Double Entry Account Description at Ledger -(SW/LS/P)What is the feature of Negative KO Payment (Negative Knock Off Payment)? -(Chr/LS/P) Stock How to set stock item type & stock item group column to be empty at Stock Item Maintenance -(Mic/KM/P)How to change a Costing Method for an item? -(KM/P)Default UOM for new Stock Item -(Mei/KM/P)Differences between item group & item type -(Ell/KM/P)Stock item cost in stock card is different from the Purchase Invoice unit price -(Jul/KM/P)Can I prevent user from selling item below cost? -(Mei/KM/P)What is Automatic UOM Conversion? -(P/KM/P)Where to preview/print Item Opening Balance? -(LS/KM/P)How to auto generate item code follow by short code of Item group -(Eve/KM/P)Difference between replacement item and alternative item code -(SW/KM/P)On hand quantity vs available quantity -(SW/KM/P)Can I import stock item opening balance? -(Azi/LS/P)How to calculate Margin (%) and Markup (%) in Item Profit Margin report -(Azi/LS/P)How to check in which document a stock item was issued -(Ais/LS/P)Default Costing Method for new Stock Item -(LS/P)Can I import the Item, Item UOM’s UDF (User Defined Field) contents through “import from excel”? -(LS/P)What do those abbreviations stand for in Stock Movement Report -(JZ/LS/P)Where to maintain Supplier / Customer item code -(SW/LS/P)How to block an user from editing Item Price Book -(Ash/LS/P)Can I filter date to recalculate stock costing -(Azi/LS/P)How to set to zero for stock item in negative quantity -(JL/LS/P)How to import stock item image from Excel -(SW/LS/P)Regarding Stock Adjustment in AutoCount Accounting v1.9/v2.0 -(P)How to show Price Book and Opening Balance in Stock Item Maintenance -(CT/LS/P)Access right for Can Activate/Inactivate Stock Item not functioning -(JL/LS/P)Can I update Item Opening for subsequent year -(JL/LS/P)How to import stock item opening balance with serial number -(Jod/LS/P)Can I limit the user to view only own default location for Stock Report -(PY/LS/P)Profit Calculator cost not the same as my purchase cost (FIFO Item) -(TN/LS/P)What is Seq in Item Opening Balance Maintenance? -(Aim/LS/P) AR/AP How can I record in AutoCount if I received advanced payment from customer ? -(SW/KM/P)Can I Change the aging format for Debtor/Creditor statement? -(JUL/KM/P)How to change the message appear at the bottom of Debtor/Creditor Statement? -(Eve/KM/P)Color indicator of payment method in AR Payment -(SW/CY/KM/P)Debtor Default vs Open Item vs Balance B/F -(SW/KM/P)Debtor Statement - Send batch mail -(Azi/CY/KM/P)What is the calculation formula used in overdue interest letter? -(JS/P)What is Group Company under debtor maintenance? -(HY/KM/P)How to record postdated cheque? -(CK/KM/P)How to show value of UDF in AR/AP Payment Report -(SW/KM/P)Debtor statement - How to change invoice description? -(P/KM/P)How to assign project no/ department to bank charge in Official Receipt or Payment Voucher -(HY/KM/P) How to record deposit refund to customer -(LS/KM/P) How to know AR Deposit transferred to which AR Payment -(LS/KM/P)How to refund Deposit in Multiple Date -(KC/KM/P)How to record a payment received to offset 2 Debtor’s Outstanding -(Jul/LS/P)How can I contra the debtor and creditor that are in different currencies -(SW/LS/P)How can I export Debtor Statement to PDF file by page range -(Che/LS/P)Shortcut to knock off all the invoices -(Ais/LS/P)Can I create two Debtor accounts with same company name -(Far/LS/P)How to set the type of default Aging for new Debtor -(Ash/LS/P)How to show Debtor Statement to exclude those not active and having zero balance -(Ash/LS/P)How can I set the knock-off date using today’s date -(Azi/LS/P)How to change default Credit Limit for new Debtor -(Che/LS/P)How can I set the knock off date using document date? -(Aimi/LS/P)What is G/L Transaction Options in AP Invoice Listing report -(Ell/LS/P)How to set credit control for multiple debtors or creditors -(SW/LS/P)How to maintain Group Company and Sub Companies -(CK/LS/P)Can I contra Cash Sales with Creditor outstanding? -(SW/LS/P)How to import debtor/creditor via Excel with 2 different control account numbers -(SW/LS/P)Where to maintain Ref No 2 in Debtor/Creditor Statement -(SW/LS/P)What is the meaning of MTD Pay in Debtor/Creditor Aging Report ? -(JZ/LS/P)How to change the posted contra account of saved transaction -(Aim/LS/P)How to make document numbering to follow AR Payment format if I create payment from Invoice -(Rot/LS/P)Is it possible to show A/R Deposit transaction in the Debtor Statement? -(LS/P)How to post bad debt written-off -(JL/LS/P)What is the calculation formula of Average Age in Debtor Collection report -(Chr/LS/P)Can I view the Sales Invoice / Cash Sale directly from A/R Invoice Entry? -(Jod/LS/P)How to set multiple email address for debtor -(Ben/LS/P)Unable to edit AR Credit Note description -(PY/LS/P)What is the meaning of MTDSPA in Debtor/Creditor Aging Report? -(Jod/LS/P)What is the function of Show Group Company and Show Sub Company in Statement and Aging -(LS/P)How to import Debtor or Creditor Opening Balance from excel -(SW/LS/P) Sales Showing or Hiding 0 Balance Batch Number -(JS/P)Document transfer - How to check "Transferred to" status? -(Mic/KM/P)How to find out knock off detail of an Invoice -(HY/CY/P)How to amend the Notes at the bottom left of an Invoice report -(CY/KM/P)What is Standard selling price 2 and how to use this feature？ -(HY/KM/P)How to delete multiple invoices? -(JS/KM/P)How to setup printer & cash drawer in Cash Sale -(CY/KM/P)How to assign project/department code for footer amount -(Mei/KM/P)Sales Location – What is it? -(P/P)Further description - How to edit font type? -(P/P)How to record stock return from cash sales? -(CY/KM/P)Change the caption of “GST Payable” at the footer of Invoice Report -(JS/KM/P)Rename caption "Remark" at More Header of Sales Invoice -(SW/KM/P)How do I export to Excel format the Further Description maintained in document? -(LS/KM/P)Exclude amount of Outstanding sales order from Sales Credit Control calculation -(SW/CY/KM/P)Display dollar word in plural -(SW/CY/KM/P)How to show Total Quantity in Invoice -(P/CY/P) How to differentiate Partial and Full Transfers by colors? -(P/Mic/P) Set default debtor for Cash Sale -(JS/KM/P) How to switch to 'Advanced filter options' mode in Print Invoice Details Listing -(HY/KM/P) Data Entry By Past Records - What is it? -(Mic/KM/P) Disable summary footer in Invoice for certain users -(HY/KM/P) Difference between can merge only adjacent line and can merge non- adjacent lines -(SW/KM/P) How to merge detail lines of a same item code to be displayed as a single line in report -(SW/KM/P)Item Description 2 to be shown in the drop-down list when select item in Invoice -(CY/KM/P)Auto Convert line discount into percentage -(SW/KM/P)How to block certain users from editing unit price in invoice -(Mic/KM/P)How to print batch invoice in AutoCount -(LS/KM/P)Auto-convert item price according to currency rate during transaction -(P/KM/P)How to make Invoice grid layout show only last 31days of invoices -(Aimi/LS/P)Where to print Pro-Forma Invoice -(HY/LS/P)How to enable 5 Cents Rounding for Invoice -(LS/P)How to disable merge same item code when I scan barcode -(LS/P)How to enable Barcode input function -(CK/LS/P)How to disable Reallocate Purchase by Project -(Ais/LS/P)How to key in UOM when there is no item code -(Che/LS/P)Changing Cash Sale from POS style to Invoice style -(Aimi/LS/P)What is the difference between Enable 5 Cent Rounding and Enforce 5 Cent Rounding -(Far/LS/P)How to record Cash Sales Return - exchange for other items of same value or higher value? -(Jul/LS/P)How can I hide unit price in Delivery Order -(KS/LS/P)How to change Area code in Invoice -(Azi/LS/P)How to show the column of Item Description when checking minimum selling price? -(Aim/LS/P)How to turn off “Zero amount” message -(Ell/LS/P)What is the purpose of Check Minimum Sale/Purchase Price Based On Inclusive Price? -(Ell/LS/P)How to show Balance Quantity in Item Lookup Edit -(CT/LS/P)What is the function of Change Unit Price in Cash Sale? -(Chr/LS/P)How can I set only Cash Sale document do not Post to G/L -(Ben/LS/P)What is the function of Use Font Style in Invoicing -(PY/LS/P)How to refresh Invoices account number assigned from Stock Group posting account? -(JL/LS/P)Can I Copy Debtor Note to Sales Document Note -(Jod/LS/P)FOC Quantity not reflected in stock card report -(Jod/LS/P) Purchase Decimal setting for qty & unit price in purchase invoice -(JS/KM/P)Discontinued items still allowed in GRN, Purchase Invoice, Cash Purchase and Purchase Return -(JS/KM/P)PO Transfer to PI with multi batch number -(JS/LS/P)Difference between Goods Return and Purchase Return -(Azi/LS/P)How to create Purchase Return for item price overcharged without affecting stock quantity -(JL/LS/P)Can I set default UOM for an item when create Purchase document -(JL/LS/P)Delivery Information at More Header is auto assigned even did not select Creditor in Purchase Order -(Rot/LS/P) General Maintenance Can I extend the length of Project Code? -(HY/KM/P)How to assign document running number format by users -(LS/KM/P)Numbering format - How to maintain multiple running number? -(ACF/KM/P)Can I copy users and access rights setting from other account book? -(P/P)Can I print out the list of access rights for tracking purpose? -(LS/KM/P)What is withholding tax and how to setup withholding tax in AutoCount? -(SW/KM/P)Copy users and access rights setting from other account books -(Mei/KM/P)How to set sub project to become main project -(El/KM/P)How to show both old and new Company Registration Number in Report Header -(Zal/LS/P)How to set footer discount by amount -(Aimi/LS/P)How can I remove the Default Location in User Maintenance -(CT/LS/P) GST Difference between ‘Create Bad Debt Relief’ & ‘Create Bad Debt with Bad Debt Relief’ (BS/KM/P)BL Tax Code to post to individual expenses account -(Mei/P)Difference between GST start date and GST registration date -(Mei/KM/P)What is the difference between tax code TX-S and tax code TX-Z -(Mei/KM/P)GST Inclusive for all sales transactions -(Azi/KM/P)What is "Generate Summary style in Submitted Journal Entry" at GST Settings? -(Mei/P)Handling Imported Goods by Forwarder/Third party company -(Jes/KM/P)GST Adjustment for bank charges tax amount -(Mei/CY/P)How to setup Malaysia GST code in AutoCount? -(SW/CY/KM/P)Set GST inclusive at detail line in cash book -(Jes/KM/P)How to calculate GST for margin scheme? -(Mei/KM/P)Difference between Set GST Date and Set Original Document Date -(Mei/Jes/P)What is MSIC code and where can I get my MSIC Code? -(HY/KM/P)How to configure GST Malaysia if home currency for account book is not MYR -(SW/KM/P)How can I know which imported goods document already been claimed for input tax? -(SW/KM/P)How does default Tax Code work -(Jes/KM/P)How to handle the GST past document that have been processed for bad debt relief -(SW/KM/P)Options of Journal Entry for Imported Service -(HY/KM/P)How to do adjustment when negative value exists in column 5 (b) or column 6 (b) -(Jes/LS/P)How to create TX-CG-0 in 0%? -(Aim/LS/P)How to turn off the unknown tax registered debtor message -(Ash/LS/P)How to account for GST at 0% and declare the output tax in final GST-03 for goods held in hand (Fixed Asset & Stock) before effective date of SST? -(Ash/LS/P)How to reset GST Processor -(Far/LS/P) SST How to change GST column caption to Tax -(Aimi/LS/P)SST Return Transaction Drill Down shows 2 parts for Service Tax -(Ais/LS/P)How to change SST Purchase tax code posting account -(Che/LS/P)How to disable the option Add to Cost for Purchase Tax Code -(LS/P)Where to maintain Customer ID in Supply Listing by Tax Code (SST) -(Che/LS/P) Others How to setup Auto Backup? -(CK/KM/P)Backup Option - Compression level -(JS/P)Is it necessary to perform year end closing every year? -(Mic/KM/P)SQL - How to check SQL Port No -(Ell/KM/P)How to reset admin password -(Jac/KM/P)How to create new account book from a client pc -(JT/KM/P)What is K.I.V documents -(Jac/KM/P)Security - How to lock a month? -(P/KM/P)How to show company logo in AutoCount reports? -(Ell/KM/P)How to login AutoCount using Accountant ID -(Jac/CY/KM/P)How to change account code format? -(P/P)How to upgrade from SQL Server Express edition to Standard edition -(CY/KM/P)Hide unused report in system -(JS/KM/P)Set numbering format for member -(JS/KM/P)How to assign member to debtor -(CK/KM/P)How to determine the version of Microsoft SQL Server -(JS/KM/P)How to cancel & reset the process of Year end closing -(JS/KM/P)How to copy UDF field & Scripting to another account book -(Azi/KM/P)Maximum database size limit for different SQL Server version -(Jul/KM/P)How to change the default interface language of system to other language -(HY/KM/P)Manage Account Book - What is 'Edit Account Book' for? -(LS/KM/P)Current User Setings - Multiple windows -(Jul/KM/P)How to install SQL Server Express manually -(Web/KM/P)How to attach Database file from SQL Management Studio -(Mic/KM/P)Account book – How to register an account book? -(P/Mic/KM/P)How to reset account book list for login screen -(Ais/LS/P)How to show account description 2 at lookup edit -(LS/P)Do I still able to view the last year price history after run year end closing? -(Azi/LS/P)How to install Microsoft SQL Management Studio -(Jes/LS/P)How to check currently who are accessing to AutoCount -(HY/LS/P)Can I change the minimum length of password ? -(HY/LS/P)What should I do if my company name is changed -(Ais/LS/P)How to turn off the ‘Back Up?’ message when exit application -(LS/P)Source Type vs Accounting Transaction -(JS/LS/P)How to let the System auto start SQL Server A2006 services when Windows Start Up -(CK/LS/P)How to set Default printer for AutoCount -(Ell/LS/P)How to remove unwanted account books -(Jac/LS/P)How to launch AutoCount Accounting Management Studio -(Ell/LS/P)How to disable print dialog when printing -(JL/LS/P)Colour Indicator in AutoCount -(CK/SW/LS/P)Can I import serial number from text file during transaction? -(Joh/LS/P)How to delete all Task ID in AutoCount Scheduled Backup -(SW/LS/P)What are the supported parameters for Footer Maintenance’s Formula -(SW/LS/P)Can I show encoded cost in bar code print? -(Aimi/LS/P)What is the meaning of Every Week Day and Every Month (Repeat Type) in AutoCount Backup Server -(Aimi/LS/P)What is the function of Keep Search Result? -(JL/LS/P)How to change the Remark in the login screen? -(JL/LS/P)Can I set different Mail Setting for different Account Books -(Chr/LS/P)How can I change the Fiscal Year Start Date (Current Year) and Actual Data Start Date if it was set incorrectly -(JL/LS/P)How to change or rename database name -(CT/LS/P)Sales Order Processing – Purchase Request Processing did not assign creditor automatically -(Chr/LS/P)How to expand all details -(Chr/LS/P)How can I keep leading zeros in CSV files -(Jod/LS/P)How to improve AutoCount Accounting system performance and reduce database size? -(JL/LS/P)How to check AutoCount database size? -(JL/LS/P)Is there any report I can print regarding Customer and Supplier Price that I maintained in Item Price Book? -(Jod/LS/P)How to switch back to the old print dialog in Windows 11? -(TN/LS/P)Can I hide the functions of Open K.I.V folder and Current User Settings in Tools? -(Ang/LS/P)How to install different versions of AutoCount in one computer -(CT/LS/P)Differences between audit trail and activity stream -(SW/LS/P)What is the control of Edit Master Data access right -(SW/LS/P)Global Price Change schedule did not run if manually enable ‘Updated’ -(SW/LS/P)Check USB Key – USB Key content is empty -(CT/LS/P)How do I open SQL Server Configuration Manager if I cannot find it from search bar? -(CW/LS/P) Report Design How to display negative amount in brackets format -(Jac/KM/P)How to print cheque in vertical form -(CK/KM/P)How to change the page format in report -(JS/KM/P)What is calculated field & how to use calculated fields in report -(JS/KM/P)How to use tag function in report -(JS/KM/P)Advanced Tag Function – Get Single Value & Execute Scalar -(JS/KM/P)How to design a QR Code in Report -(CK/KM/P)How to show branch detail at Debtor Listing Report -(Aimi/LS/P)How to adjust the report footer -(Jes/LS/P)How to do the report design with 2 columns -(EL/LS/P)How to copy report format to another account book -(Aimi/LS/P)How to remove Unit Price and Total when it is ‘0.00’ in Invoice -(Azi/LS/P)How to add sequence number in Invoice Detail Listing Report -(Mic/LS/P)How to set Default report format -(CK/LS/P)How can I hide a report format from certain User -(CK/LS/P)Report design sorting Document Number in Ascending Order -(Far/LS/P)How to set the decimals point for Unit Price in report design -(Ash/LS/P)How to use report script to set number of items to be printed per page -(CK/LS/P)How to add Total Quantity (Total Quantity + Total FOC Quantity) in the report footer -(Che/LS/P)How to show Debtor email address on Official Receipt -(Ais/LS/P)How to show current printed date on Invoice -(SW/LS/P)How to show the word ‘VOID’ on Invoice when it is cancelled -(SW/LS/P)How to show Boolean UDF in checkbox format on Invoice -(JZ/LS/P)How to change the printing layout of Print Bar Code Report A4 Size -(Ash/LS/P)How can I print Cash Sale in 2 different layouts at the same time? -(SW/LS/P)How to combine 2 fields into one label in Report Design -(Ell/LS/P)How to show Date only when get single value data (Date field) -(Aim/LS/P)How to change auto numbering format for package detail in Invoice Report -(CK/LS/P)How to show 0.00 if the value in Debit and Credit is null value at Debtor Statement -(Rot/LS/P)How to add watermark on report -(Chr/LS/P)How to show the word ‘REPRINT’ for reprint Invoice -(SW/LS/P)How to change line direction in report design -(LS/P)How to show document number in AP Payment Listing with KnockOff Detail report -(Ben/LS/P)How to hide the report header on the last page of report -(Jod/LS/P)How to change the word “Serial No.” to “Imei No.” in Invoice Report -(LS/P)How to set no decimal for grand total in stock balance report -(Ben/LS/P)Export Standard Ledger (Descriptive) to excel some description show empty -(Ben/LS/P)Can I copy bulk of report design from other account book? -(Aimi/LS/P)How to print 2 pages of half page documents into 1 page of A4 paper -(CT/LS/P)How to insert user signature on report? -(SW/LS/P) Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.0:FAQTroubleshoot <|eot_id|><|start_header_id|>assistant<|end_header_id|> Stock Selling Price was not auto calculated after keyed in Standard Cost -(Rot/LS/P)Stock Item Maintenance did not show stock analysis codes such as Item Brand / Item Category /Item Class -(Rot/LS/P)Stock Take–Unit cost become zero after click on recalculate on hand quantity -(SW/LS/P)Stock Take – Quantity cannot be negative -(ZX/LS/P)Inconsistent stock balance quantity problem keep happening -(Jod/LS/P)Stock Card Report error - Column ‘ItemCode’ has null values in it or Column ‘Location’ has null values in it -(SW/LS/P)Stock Take post to Stock Adjustment save button not responding -(SW/LS/P)Audit trail did not record the Event Message when edit price book/customer/supplier/opening balance in Stock Item Maintenance -(Aimi/LS/P)Access Denied when add new batch number in Stock Assembly -(Ben/LS/P)Item Level by location-Input string was not in a correct format error when filter Level Type -(PY/LS/P)Item Price Book - Why does system keep 2 records for a debtor on a same item code -(LS/P)Item selling price did not update correctly according to the Cost and Markup % -(LS/P)Price 2 reverts to zero after keyed in price -(PY/LS/P)Create Item BOM Maintenance error-The server supports maximum 2100 parameters -(James/LS/P) Sales Can’t change multi pricing in Invoice -(Jac/LS/P)Document transfer conflict when do transfer from two documents -(LS/P)Unable to drag Multi Pricing column from layout tree view -(Jul/LS/P)Item not found in Invoice -(Azi/LS/P)Unable to View Flow -(Ash/LS/P)Advanced Quotation - Email notification did not send to Approver and Sales Agent -(Ash/LS/P)Same item merged into one detail line when transfer multiple D/O to one Invoice -(Tan/LS/P)Apply formula for Subtotal causing incorrect Unit Price -(Tan/LS/P)Error - Column ‘Footer1TaxType’ does not belong to table Master when edit and Save Consignment -(Aim/LS/P)Create Credit Note - Unable to find the Invoice in Transfer from Invoice screen -(Chr/LS/P)Credit Note-Unable to transfer from Invoice-Access Denied -(Aim/LS/P)Item Selling Price did not follow Multi Pricing -(PY/LS/P)Unable to view the document from View Flow -(PY/LS/P)Edit Debit Note error (Being Knock Off)-This record was modified by ADMIN -(Ben/LS/P)Why does the Advanced Quotation Status automatically change to Approved after saving it? -(Jod/LS/P)Unable to select batch number later than last sale date at Credit Note -(Aimi/LS/P)Exception occurred at Invoice Column Changed Formula …Attempted to divide by zero -(PY/LS/P)Layout saved with Sales Location but when reopen invoice the Sales Location field is missing -(Aimi/LS/P)Multi-Dimensional Sales Analysis error-Divide by zero error encountered -(TN/LS/P)Missing Profit Calculator in Sales Transactions -(Jod/LS/P)Document Transaction Tax Code () is transfer from different Tax Code category (SV-6) -(CW/LS/JS) Purchase Why is Creditor Code auto assigned in Purchase Request? -(Aim/LS/P)Cash Purchase still warn on empty Supplier D/O -(LS/P)Purchase Request-Cannot have different Supplier Code in Item Detail -(JL/LS/P)P/O transfer from S/O-detail Description 2 did not follow S/O's detail description 2 -(CT/LS/P) General Maintenance User default Location/Project missing after assigned -(Ash/LS/P) Prompted Message Error during upgrade to 2.0-Error while installing SQL functions and Stored Procedures -(Tan/LS/P)Error upgrade to 2.0-Unknow Sql Exception… Invalid object name ‘Settings’ -(Tan/LS/P)Import Member error - Object reference not set to an instance of an object -(SW/LS/P)Error Message - Unable to connect to server -(SW/LS/P)Unable to create new account book, error message-Unknown SQL Exception.Invalid object name Setting -(SW/LS/P)Import Data Error – Fail to save Item: xxx. The value of column IngredientItemCode is table ItemIngredient does not exist in its master file -(Aimi/LS/P)Unable to start AutocountServerService – Service AutocountServerService was not found on computer -(ZX/LS/P)Change Item Code error – Invalid column name ‘Key1’ -(ZX/LS/P)Unable to customize Function Widget – Access Denied -(Aimi/LS/P)Unable send batch mail - No email address found at record 2 -(KC/LS/P)Unable to send Invoice through WhatsApp – Access Denied -(Aimi/LS/P)Unable to select Account No. in document - EditValue is null -(Ang/LS/P)Error The socket connection was aborted -(CT/LS/P)Import Item Opening error - Cannot insert the value NULL into column 'Guid' -(JL/LS/P)Unable to startup AutoCount Server - System.Windows.Markup.XamlParseException: Set property ‘DevExpress.Xpf.Core. ThemeManager.ThemeName’threw an exception -(CT/LS/P)Unable to edit Stock Value Maintenance – Transaction date is locked -(LS/P)Unable to startup AutoCount Server - System.TypeInitializationException: The type initializer for… Get Unique Hardware ID error -(CT/LS/P)Error during upgrade to 2.0-The object ‘DF_TMCS_IPho_Recei_XXXXXXXX’ is dependent on column ‘ReceiptHeader’ -(CT/LS/P)Error during upgrade to 2.0-Invalid Data Definition Language Statement and ALTER TABLE dbo.ADVQT…Guid -(Jod/LS/P)Profit and Loss of Document-Invalid column name ‘ProjNo’. Invalid column name ‘DeptNo’ -(SW/LS/P)Edit Debtor Error - Unknown SQL Exception (Number=9420, Message=XML parsing: line 1, character 209, illegal xml character) -(CT/LS/P)Change Item UOM rate error – Invalid object name ‘Sync’ -(SW/LS/P)Error during upgrade to 2.0-Invalid Data Definition Language Statement, error message is Violation of PRIMARY KEY constraint … The duplicate key value is (CR Default) -(SW/LS/P)Error during upgrade to 2.0-Access to the path My AutoCount is denied -(Ben/LS/P)AutoCount Accounting Session has been expired and unable to re-register your session. ... Note: Fail to connect AutoCount Server Service -(TN/LS/P)Change Account No Error-The Delete statement conflicted with the REFERENCE constraint “FK_BonusPointRedemption_Debtor” -(Jod/LS/P)Global Price Change - Invalid column name ‘LastUpdate’ -(Ben/LS/P)The following item codes are not exist, save aborted. (Not Exist Item Code: XXXXXXXXXX) -(TN/LS/P)Cannot export to DOCX because the following assembly or one of its dependencies could not be loaded- DevExpress.RichEdit.v19.2.Export.dll -(Aimi/LS/P)Unable to send by WhatsApp-Unable to upload WhatsApp accounting file -(CT/LS/P)Preview report and Send by Email error-String cannot be of zero length. Parameter name : oldvalue -(CT/LS/P)Design Report error-There is an error in XML document (0,0) -(PY/LS/P)Load report error - The type of namespace name ‘Drawing’ does not exist in the namespace ‘DevExpress’ (are you missing an assembly reference?) -(Ang/LS/P)Error Multiple definition of element ‘Master’ causes the content model to become ambiguous -(CT/LS/P)Unable to save new transaction-Invalid column name ‘ToDocType’. Invalid column name ‘TransferedQty’ -(CT/LS/P)Unable to Send by WhatsApp-Error encountered while launching https://web.whatsapp.com -(Jod/LS/P)Save Journal Error-Cannot perform ‘=’ operation on System.DateTime and System.String -(Jod/LS/P)Change Item Code error - The DELETE statement conflicted with the REFERENCE constraint “FK_PosOrderDtl_ItemUOM” -(Jod/LS/P)Open Profit and Loss Statement error - Could not load file or assembly ‘AutoCount.FinancialReport…' -(PY/LS/P) Login Issue Login error – There was no endpoint listening at … -(LS/P)0 internet user (s) already login to AutoCount Accounting -(Tan/LS/P)Login Error – The underlying connection was closed: The connection was closed unexpectedly -(ZX/LS/P)Login Error – This account book didn’t have any account edition -(LS/P)Login Error - Could not load type 'HQService.IHQService' from assembly -(LS/P)Login Error - Fail to connect AutoCount Server Service -(LS/P)Login Error - Value cannot be null. Parameter name: value -(SW/LS/P)Primary Key Error when login -(Aimi/LS/P)The network path was not found -(PY/LS/P)Login Error - Could not load file or assembly ‘AutoCount.Invoicing.Sales, Version=2.0.1.0, Culture=neutral, PublicKeyToken=null’ or one of its dependencies -(Jod/LS/P) License Activate License – Cannot create a file when that file already exists -(SW/LS/P)No data available in License Portal -(LS/P)Why the account book license is Trial Version with 500 transaction limit -(SW/LS/P)Activation License – Fail to get Server ID from this PC -(SW/LS/P)Why License Control Panel shows Reload Level status? -(Rot/LS/P)Unable to register account book license – Same account book can only maintain 1 temporary product ID -(Chr/LS/P)Error Server ID not match with server ID registered at the USB Key when try to activate license -(Rot/LS/P)Get Online for License – The remote certificate is invalid according to the validation procedure -(JL/LS/P)License did not update after click Get Online -(JL/LS/P)Get Online for License – A connection attempt failed because the connected party did not properly respond after a period time. -(Chr/LS/P)Server is online but detected as offline license -(SW/LS/P)Unable to startup AutoCount Server - System.Security.Cryptography.CryptographicException: Padding is invalid and cannot be removed -(CT/LS/P)License Control Panel shows Stale State status -(Jod/LS/P)Activate License - This product ID is used by other device -(TN/LS/P)Activate License - Same device can only maintain 1 temporary product ID -(TN/LS/P)Temporary product ID is not allowed to deactivate -(TN/LS/P)Unable to register license or get online license error-Authentication failed because the remote party has closed the transport stream -(CT/LS/P)Update USB (dongle) Key License error-The remote name could not be resolved : ‘autocountlicense.azurewebsites.net’ -(Ben/LS/P)Update USB (dongle) Key License error-Authentication failed because the remote party has closed the transport stream -(Ben/LS/P) Others Data is not loaded in Report Design -(SW/LS/P)Some fields are missing from layouts in Version 2.0 -(Mic/LS/P)Bar Code input is not working -(Aimi/LS/P)Easy Item button disappeared -(Aimi/LS/P)Shortcut tiles did not appear after added -(Aimi/LS/P)Unable to open multi form in Version 2.0 -(SW/LS/P)Unable to restore screens/forms after being minimized -(SW/LS/P)UDF value was not copy when transfer document -(PY/LS/P)Customize function widget revert to default layout after re-login AutoCount -(Ang/LS/P)Unable to change the Default Location in Ignore Location in Costing Calculation -(TN/LS/P)Export grid to excel some value was not shown -(CT/LS/P)Recurrence document did not create automatically -(CT/LS/P)Import from excel - Tax code is not imported -(CW/LS/JS) GL Unable to create new Bank Reconciliation -(Ang/LS/P)Profit & Loss Statement-Unable to load criteria after upgraded from 2.0 to 2.1 -(LS/P)Save Unrealized Gain Loss error-Cannot set column ‘DocType’. The value violates the MaxLength limit of this column -(Jod/LS/P) Tax IRAS - Singapore tax rate did not auto change to 8% when key in document dated year 2023 -(Chr/LS/P)SST-Missing Tariff Code when drill down from SST Processor’s Tax Summary or SST-02 Form -(Jod/LS/P) Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.0:FAQ Application <|eot_id|><|start_header_id|>assistant<|end_header_id|> GL How to open Payment Voucher’s templates -(SW/LS/P)Can I do range set for Sales Agent in Journal Entry? -(Ang/LS/P) AR/AP Where to set default Multi Pricing for Debtor -(LS/P)Can I set no block for consignment document in Credit Control -(Aimi/LS/P) Stock Can I change the multi pricing name? -(LS/P)Set Stock Item Level by different location -(Tan/LS/P)Balance Qty vs On Hand Qty vs Available Qty vs Forecast Qty -(Aim/LS/P)Button ‘Add New’ in Stock Item Inquiry disappeared when upgraded to newer revision -(TN/LS/P)Stock Balance by Location report – Save layout to remove Cost but not functioning -(Aimi/LS/P) Sales How can I transfer Delivery Order to Invoice -(LS/P)How can I use back the old style layout for Sales document -(LS/P)How to edit the Description in Debit Note -(Che/LS/P)How to block certain users from View Flow -(Rot/LS/P)How to send email notification for Advanced Quotation -(Ash/LS/P)Where to print Item Package Sales Report? -(Aimi/LS/P)How to switch from Cash Sale layout to POS style layout in Version 2.0 -(Mic/LS/P)What is the meaning of Add as Item Template in Find Item Package? -(SW/LS/P)Advanced Quotation Status Explanation -(Jod/LS/P)How to transfer Advanced Quotation to Sales Order -(PY/LS/P)What is the function of Lost in the Consignment Return detail? -(LS/P) Purchase How to stop message prompt of: Supplier D/O no. was missing -(Tan/LS/P)How to show Supplier Document Number in View Flow screen -(LS/P)Transfer from Purchase Request only support Partial Item Transfer? -(JL/LS/P)Purchase Order-Transfer From did not show S/O number -(PY/LS/P)Can I show landing cost in Good Receive Note Listing and Purchase Invoice Detail Listing? -(CW/LS/P) General Maintenance Can I copy from User when create new user -(LS/P)Can I compare user/user group access rights -(LS/P)Sales Agent and Purchase Agent code character length can be extendeds? -(LS/P) License Status in Autocount License Control Panel -(Rot/LS/P)How can I check Unique Device/Hardware ID in the AutoCount Server (For 2.0 License) -(CT/LS/P)What should I do if the email address that registered for License was unable to login -(TN/LS/P)How to change email address which registered for version 2.0 license -(LS/P)Can I setup AutoCount Server (Backup Server) and SQL Server (Database Server) in two different computers? -(CT/LS/P)Restored account book allows how many network users and how long is offline validity period -(CT/LS/P) Others How to copy chart from AutoCount 2.0 -(SW/KM/P)How to turn off the animation of the function tile -(LS/P)Can I change the tile size? -(LS/P)Can I assign document templates to users? -(LS/P)Can I set schedule backup for database in AutoCount 1.8/1.9 at AutoCount Server? -(JS/LS/P)How to retrieve the previous version of Stock Item Inquiry interface -(Aim/LS/P)How to set recurrence inactive by account number -(Tan/LS/P)How to register an account book in AutoCount 2.0 -(Tan/LS/P)What is Document Lock Monitor? -(FT/LS/P)Home Screen - Can I add shortcut tiles of Cash Payment and Cash Receipt? -(Aim/LS/P)How to save & load customized layouts to another account book -(Tan/LS/P)How to switch all document layouts to Tabbed Layout instead of setting them one by one -(Tan/LS/P)Does AutoCount support send document through Whatsapp -(Ash/LS/P)Where can I obtain the GUID in AutoCount system -(Aimi/LS/P)What is the difference between search mode And, Or, and Exact? -(Aimi/LS/P)Is it possible to know who has edited opening balance? -(Aimi/LS/P)How to delete customize templates -(Rot/LS/P)Accounting 2.0 - How to check Product ID in Accounting 2.0 -(Js)Is there any way to switch the item lookup to 1.9 style? -(Ang/LS/P)Undo button is missing -(Jod/LS/P)Data grid filter is different compared to version 1.9 -(TN/LS/P)How to search like AutoCount 1.9 in Auto Filter Row -(TN/LS/P)Where is the Recalculate Stock Costing? -(TN/LS/P)Where is the Stock Costing in Options -(TN/LS/P)How to change the filter button from radio mode to checkbox -(CT/LS/P)Customized main screen layout has no effect for other users -(SW/LS/P)How to add AutoCount Server monitor to Kaspersky exception -(TN/LS/P)Can I export Mailing List and Server Mailing List? -(Aimi/LS/P)Can I set file name auto capture document number when I export the document? -(Aimi/LS/P)How to delete mail history record in Server Mailing List? -(Chr/LS/P)How to remove background image in Main Menu? -(Chr/LS/P)How to show project description 2 in lookup edit? -(Jod/LS/P)How to search transaction by Item Description 2? -(CW/LS/P)How to use Withholding Tax-New -(LS/JS) Report Design How to turn off snapping mode in report design -(Aim/LS/P)From Document No in report does not sort ascendingly -(TN/LS/P)Government tax code not shown in report after updated to Version 2.1? -(TN/LS/P) Formula How to set the formula with Operators (If) -(LS/P) Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.0:HelpFile <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCounting Accounting 2.0 Modules Introduction for Additional Module Non Module Calculate Discount On Unit PriceCan Edit Post To GL or StockCommon Function in Report ScreenCommon Function in TransactionData Entry By Past RecordsStock StatusFilter by Location vs By Location Option <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.0:Others <|eot_id|><|start_header_id|>assistant<|end_header_id|> Others AutoCount Internet User Setup - AutoCount Internet User Setup - [Last Modified: 18/03/2020]Formula - GetXXXFromDB - Formula - GetXXXFromDB - [Last Modified: 18/12/2019]Dongle Matching Guide - Dongle Matching Guide - [Last Modified: 10/02/2020]SST Tax Code Mapping - SST Tax Code Mapping - [Last Modified: 29/09/2020] <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.0:Release Note <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount Accounting 2.0 Release Note Release Note 2.0.5.109 - Download PDFRelease Note 2.0.6.110 - Download PDFRelease Note 2.0.6.111 - Download PDFRelease Note 2.0.7.112 - Download PDFRelease Note 2.0.7.113 - Download PDFRelease Note 2.0.7.114 - Download PDFRelease Note 2.0.7.115 - Download PDFRelease Note 2.0.7.116 - Download PDFRelease Note 2.0.8.117 - Download PDFRelease Note 2.0.8.118 - Download PDF | HighlightsRelease Note 2.0.8.119 - Download PDF | HighlightsRelease Note 2.0.9.120 - Download PDF | HighlightsRelease Note 2.0.9.121 - Download PDF | HighlightsRelease Note 2.0.10.122 - Download PDF | HighlightsRelease Note 2.0.10.123 - Download PDF | HighlightsRelease Note 2.0.11.124 - Download PDF | HighlightsRelease Note 2.0.11.125 - Download PDF | HighlightsRelease Note 2.0.11.126 - Download PDF | HighlightsRelease Note 2.0.12.127 - Download PDF | HighlightsRelease Note 2.0.12.128 - Download PDFRelease Note 2.0.12.129 - Download PDF | HighlightsRelease Note 2.0.13.130 - Download PDF | HighlightsRelease Note 2.0.13.131 - Download PDF | HighlightsRelease Note 2.0.13.132 - Download PDFRelease Note 2.0.13.133 &134 - Download PDF | HighlightsRelease Note 2.0.13.135 - Download PDFRelease Note 2.0.14.136 - Download PDF | HighlightsRelease Note 2.0.14.137 - Download PDF | HighlightsRelease Note 2.0.15.138 - Download PDF | Highlights [Upgrade DevExpress to 19.2.7]Release Note 2.0.15.139 - Download PDF | HighlightsRelease Note 2.0.15.140 - Download PDFRelease Note 2.0.15.141 - Download PDFRelease Note 2.0.15.142 - Download PDF | HighlightsRelease Note 2.0.15.143 - Download PDFRelease Note 2.0.15.144 - Download PDFRelease Note 2.0.15.145 - Download PDFRelease Note 2.0.15.146 - Download PDFRelease Note 2.0.15.147 - Download PDFRelease Note 2.0.15.149 - Download PDF | HighlightsRelease Note 2.0.16.150 - Download PDF | HighlightsRelease Note 2.0.16.151 - Download PDFRelease Note 2.0.16.152 - Download PDFRelease Note 2.0.16.153 - Download PDFRelease Note 2.0.17.154 - Download PDF | HighlightsRelease Note 2.0.17.155 - Download PDFRelease Note 2.0.17.157 - Download PDF | HighlightsRelease Note 2.0.18.159 - Download PDF | Highlights [Upgrade DevExpress to 19.2.10]Release Note 2.0.18.160 - Download PDFRelease Note 2.0.19.162 - Download PDF | HighlightsRelease Note 2.0.19.163 - Download PDFRelease Note 2.0.19.164 - Download PDFRelease Note 2.0.19.165 - Download PDF | HighlightsRelease Note 2.0.19.166 - Download PDFRelease Note 2.0.19.167 - Download PDF | HighlightsRelease Note 2.0.20.168 - Download PDFRelease Note 2.0.21.169 - Download PDF | Highlights [MUST USE AutoCount Server Revision 127 and above]Release Note 2.0.21.170 - Download PDFRelease Note 2.0.22.171 - Download PDFRelease Note 2.0.23.172 - Download PDF | HighlightsRelease Note 2.0.23.173 - Download PDFRelease Note 2.0.23.174 - Download PDFRelease Note 2.0.23.175 - Download PDFRelease Note 2.0.23.176 - Download PDF | HighlightsRelease Note 2.0.23.177 - Download PDFRelease Note 2.0.24.178 - Download PDF | HighlightsRelease Note 2.0.24.179 - Download PDFRelease Note 2.0.24.180 - Download PDFRelease Note 2.0.25.181 - Download PDF | HighlightsRelease Note 2.0.26.183 - Download PDFRelease Note 2.0.26.184 - Download PDF | HighlightsRelease Note 2.0.26.185 - Download PDFRelease Note 2.0.27.186 - Download PDF [MUST USE AutoCount Server Revision 133 and above]Release Note 2.0.27.187 - Download PDFRelease Note 2.0.27.188 - Download PDFRelease Note 2.0.27.189 - Download PDFRelease Note 2.0.27.190 - Download PDFRelease Note 2.0.27.191 - Download PDFRelease Note 2.0.27.192 - Download PDFRelease Note 2.0.27.193 - Download PDFRelease Note 2.0.28.196 - Download PDF | HighlightsRelease Note 2.0.28.197 - Download PDFRelease Note 2.0.28.198 - Download PDFRelease Note 2.0.28.199 - Download PDFRelease Note 2.0.28.200 - Download PDFRelease Note 2.0.30.203 - Download PDF [MUST USE AutoCount Server Revision 141 and above]Release Note 2.0.31.204 - Download PDFRelease Note 2.0.31.205 - Download PDF AutoCount Server Release Note AutoCount Server Release Note - Download PDF AutoCount Accounting Version vs Database Version Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.0:What's New <|eot_id|><|start_header_id|>assistant<|end_header_id|> What's New AutoCount ServerHome Screen WidgetAR & AP Multiple Forfeit and RefundStock Disassembly Purchase RequestConsignmentMerge Item During TransferCustomize LayoutRecurrenceTemplate <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:AutoCount Accounting 2.1:Release Note <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount Accounting 2.1 Release Note Release Note 2.1.0.1 - Download PDF | HighlightsRelease Note 2.1.1.2 - Download PDFRelease Note 2.1.1.3 - Download PDFRelease Note 2.1.2.4 - Download PDFRelease Note 2.1.4.13 - Download PDF | HighlightsRelease Note 2.1.5.14 - Download PDFRelease Note 2.1.5.16 - Download PDF [MUST USE AutoCount Server 2.1.0.6 and above]Release Note 2.1.7.22 - Download PDF | Highlights [MUST USE AutoCount Server 2.1.0.7 and above]Release Note 2.1.8.23 - Download PDFRelease Note 2.1.8.24 - Download PDFRelease Note 2.1.9.25 - Download PDFRelease Note 2.1.9.26 - Download PDFRelease Note 2.1.12.33 - Download PDF | Enable Service Tax 8% [MUST USE AutoCount Server 2.1.0.10 and above]Release Note 2.1.12.34 - Download PDFRelease Note 2.1.12.35 - Download PDFRelease Note 2.1.13.37 - Download PDFRelease Note 2.1.14.38 - Download PDFRelease Note 2.1.15.39 - Download PDFRelease Note 2.1.16.40 - Download PDF | HighlightsRelease Note 2.1.18.42 - Download PDFRelease Note 2.1.18.43 - Download PDF AutoCount Server 2.1 Release Note AutoCount Server 2.1 Release Note - Download PDF AutoCount Accounting 2.1 Version vs Database Version Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:Users:AOTG <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount On The Go (AOTG) AutoCount AOTG FAQ (Application)AutoCount AOTG FAQ (Troubleshoot)AutoCount AOTG Release Note AOTG Version vs Database Version (1.9) AOTG Version vs Database Version (2.0 ) Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:Users:Accounting <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount Accounting 2.0 & 2.1 AutoCount Accounting 2.0 What's NewAutoCount Accounting 2.0 Help FileAutoCount Accounting 2.0 FAQ (Application)AutoCount Accounting 2.0 FAQ (Troubleshoot)AutoCount Accounting 2.0 OthersAutoCount Accounting 2.0 Release NoteAutoCount Accounting 2.1 Release Note AutoCount Accounting 1.8 / 1.9 / 2.0 AutoCount Accounting 1.8 / 1.9 / 2.0 FAQ (Application)AutoCount Accounting 1.8 / 1.9 / 2.0 FAQ (Troubleshoot)AutoCount Accounting 1.8 / 1.9 Release Note Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:Users:POS <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount Pos 5.0/5.1 & FnB 5.0/5.1 FAQ AutoCount Pos 5.0/FnB 5.0 Shared FAQ (Application)AutoCount Pos 5.0/FnB 5.0 Shared FAQ (Troubleshoot)AutoCount FnB 5.0 FAQ (Application)AutoCount FnB 5.0 FAQ (Troubleshoot)AutoCount Pos 5.0 FAQ (Application)AutoCount Pos 5.0 FAQ (Troubleshoot)AutoCount OneSales Pos FAQ (Application)AutoCount OneSales Pos FAQ (Troubleshoot)AutoCount Optical Pos 2.1 FAQ (Application)AutoCount Optical Pos 2.1 FAQ (Troubleshoot)AutoCount QR Ordering FAQ (Application)AutoCount QR Ordering FAQ (Troubleshoot) AutoCount POS 3.1 AutoCount Pos 3.1 FAQ (Application)AutoCount Pos 3.1 FAQ (Troubleshoot) Release Note AutoCount Pos 3.1 Release NoteAutoCount Pos 5.0 Release NoteAutoCount FnB 5.0 Release NoteAutoCount Pos 5.1 Release NoteAutoCount FnB 5.1 Release NoteAutoCount FnB eWaiter Release NoteAutoCount FnB QR Ordering Release NoteAutoCount Optical Pos 2.1 Release Note Others AutoCount FnB Help FileAutoCount Pos 5.0 Help FileAutoCount Pos Mall Integration ListsAutoCount Pos E-WalletAutoCount Pos Hardware Compatibility Lists Video Good in Transit Go to menu <|eot_id|>

<|begin_of_text|><|start_header_id|>system<|end_header_id|> You are a helpful, respectful, and honest assistant. Always answer as helpfully as possible, while being safe. Your answers should not include any harmful, unethical, racist, sexist, toxic, dangerous, or illegal content. Please ensure that your responses are socially unbiased and positive in nature. If a question does not make any sense or is not factually coherent, explain why instead of answering something not correct. If you don't know the answer to a question, please don't share false information. <|eot_id|><|start_header_id|>user<|end_header_id|>Category:Users:Payroll <|eot_id|><|start_header_id|>assistant<|end_header_id|> AutoCount Cloud Payroll AutoCount Cloud Payroll Release NoteAutoCount Cloud Payroll FAQ (Application)AutoCount Cloud Payroll FAQ (Troubleshoot) AutoCount Payroll AutoCount Payroll FAQ (Application)AutoCount Payroll FAQ (Troubleshoot) Payroll Release Note AutoCount Payroll Release Note 2.14 Build 1AutoCount Payroll Release Note 2.14 Build 0AutoCount Payroll Release Note 2.13 Build 0AutoCount Payroll Release Note 2.12 Build 1AutoCount Payroll Release Note 2.12 Build 0AutoCount Payroll Release Note 2.11 Build 0AutoCount Payroll Release Note 2.10 Build 0AutoCount Payroll Release Note 2.9 Build 1 (EIS Submission)AutoCount Payroll Release Note 2.9 Build 0 FAQ on Support Maintenance Renewal FAQ on Payroll Support Maintenance Renewal 2018‎ Guide to update Payroll Guide to Update Payroll Ver 2.9 Go to menu <|eot_id|>