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I made a transfer and am still waiting.
6balance_not_updated_after_bank_transfer
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How do I report my card lost or stolen?
42lost_or_stolen_card
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Why do I have to verify the top-up?
71verify_top_up
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What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.
17card_payment_not_recognised
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This company is terrible! Can you delete my account?
55terminate_account
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Is there a fee to exchange foreign money?
32exchange_charge
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Why are there fees for card usage?
16card_payment_fee_charged
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I only own one other credit card from the USA. Will it be accepted?
54supported_cards_and_currencies
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Where can my card be delivered?
44order_physical_card
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Please help me to know the status of my card payment as its pending since a while.
46pending_card_payment
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Can you please identify the problem with my bank card?
15card_not_working
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How long does a transfer stay pending?
49pending_transfer
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Can i make transactions before identity verification is complete?
74why_verify_identity
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I wish to close my account. I do not like the service you provide.
55terminate_account
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How much does it cost in fees to use your card?
44order_physical_card
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I can see an extra 1£ charge on my app. Why did you charge me extra?
35extra_charge_on_statement
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I tried to pay contactless at the bus today and it didn't work. Any ideas why?
24contactless_not_working
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Why wouldn't the contactless payment work when I tried to pay at the bus today?
24contactless_not_working
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What kind of currencies can I use to add money?
54supported_cards_and_currencies
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I just got my new card but am not sure how to check its PIN.
39get_physical_card
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How can I stop fraud on my account right now?
23compromised_card
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Why was my cash withdrawal declined?
27declined_cash_withdrawal
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Why am I seeing a transfer fee?
64transfer_fee_charged
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If I need GBP instead of AUD what do I do?
34exchange_via_app
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I transferred some money but the receiver can't pick it up for some reason.
66transfer_not_received_by_recipient
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I do not have what is required to prove my identity
68unable_to_verify_identity
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What would the price be for an expired card replacement and how long will it take me to get it?
10card_about_to_expire
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When topping up by transfer, will I be charged?
56top_up_by_bank_transfer_charge
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What foreign exchange rate will you use?
33exchange_rate
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Something went wrong, I was charged an extra pound?
35extra_charge_on_statement
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I am not being recognized by the app.
68unable_to_verify_identity
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Can I hold money in multiple currencies?
37fiat_currency_support
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I'm not in the UK, is it possible for me to still get a card?
25country_support
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I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?
72virtual_card_not_working
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Are there any limits on where I can use my card?
11card_acceptance
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Do you have any restrictions to my top-up?
60top_up_limits
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Why is my disposable virtual card being denied?
72virtual_card_not_working
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I made a currency exchange and think I was charged more than I should of been.
18card_payment_wrong_exchange_rate
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Is the top up feature available on the Apple Watch?
3apple_pay_or_google_pay
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Why do you need all this information about my Source of Funds?
70verify_source_of_funds
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My credit card cancelled a payment for a purchase.
53reverted_card_payment?
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How do I get the Top Up feature on my apple watch working?
3apple_pay_or_google_pay
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how do I link an already existing card?
14card_linking
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I want my account deleted!
55terminate_account
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My contactless payments have not been completed successfully.
24contactless_not_working
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Why can't I see my PIN?
39get_physical_card
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I'm not okay with this fee on my statement.
35extra_charge_on_statement
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Where is the tracking number for the card you sent me?
12card_arrival
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I would like to link my card. How do I do it?
14card_linking
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What is the top-ups limit?
60top_up_limits
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I found my card, I would like to reactivate it.
14card_linking
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I cannot verify my identity
68unable_to_verify_identity
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Im very upset as my top-up was canceled and I have no idea why.
61top_up_reverted
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Does the card you sent have a way to track to it?
12card_arrival
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What's the most disposable cards I can have?
30disposable_card_limits
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Problems with top up
59top_up_failed
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I cannot use my disposable virtual card.
72virtual_card_not_working
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How long do i have to wait for a transfer to reach my account?
67transfer_timing
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Since my card is about to expire, I need a new one.
10card_about_to_expire
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Will you accept a cheque to top up my account?
58top_up_by_cash_or_cheque
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Something is wrong with my passcode
45passcode_forgotten
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I initiated a Bank transfer form Europe, how long will this take?
67transfer_timing
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I believe my credit card was stolen.
42lost_or_stolen_card
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Will it automatically top-up money if there isn't a lot left?
5automatic_top_up
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I need to change my name since I got married
31edit_personal_details
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where to funds come from
70verify_source_of_funds
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Is it possible to use my credit card to transfer money?
62topping_up_by_card
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Why are there limits on auto top-up?
5automatic_top_up
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Why can't I see my topup in my wallet anymore?
62topping_up_by_card
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How do I link my card
14card_linking
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Why is there a fee for withdrawing?
20cash_withdrawal_charge
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How do I exchange currency?
34exchange_via_app
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What cards and currencies will suffice?
54supported_cards_and_currencies
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I want to get Visa and Mastercard
73visa_or_mastercard
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In terms of holding and exchange, what fiat currencies do you use.
37fiat_currency_support
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How do I make contactless work
24contactless_not_working
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There is an ATM withdrawl in the app I don't recognize.
21cash_withdrawal_not_recognised
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What should I do if I think that someone else may be using my card.
23compromised_card
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Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.
6balance_not_updated_after_bank_transfer
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areas card is accpeted
11card_acceptance
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How do I link one your card if I have one already?
14card_linking
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How can I see my source of funds?
70verify_source_of_funds
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How can I top up with Google Pay?
3apple_pay_or_google_pay
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How can I top up automatically?
5automatic_top_up
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How do I show this stupid system that this is really my identity?
68unable_to_verify_identity
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I'v exhausted all the of times I can try my PIN
50pin_blocked
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There is a transaction for $1 and I don't know why it was charged.
35extra_charge_on_statement
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How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...
75wrong_amount_of_cash_received
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I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?
26declined_card_payment
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Why can't I see the top-up amount I just added to my account?
62topping_up_by_card
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how can i change my details
31edit_personal_details
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What do I do if I think my card was improperly used?
23compromised_card
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How do I know why my card isn't working?
15card_not_working
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Is it possible to get a transfer from SWIFT?
56top_up_by_bank_transfer_charge
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What is the exchange rate like?
33exchange_rate
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I no longer have my passcode.
45passcode_forgotten
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Someone is using my account to do online shopping! Please freeze it asap
23compromised_card
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How long does a transfer take from china?
67transfer_timing
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My salary is in GBP; how can I note this in the app?
51receiving_money
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Is there a charge or discount if I use a European bank in a top up?
57top_up_by_card_charge
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