prompt
stringlengths
436
608
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>Could you please activate my card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>To activate your new card, please follow these steps: 1. Call the activation number provided with your card. 2. Follow the automated instructions or speak to a representative. 3. Provide your card number and any other requested information. Once activated, your card will be ready for use.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>I need to activate my card, can you do that now?<|eot_id|><|start_header_id|>assistant<|end_header_id|>To activate your new card, you can either call the activation number provided or activate it online through your account. If you need assistance, please contact our customer support.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>What do I need to do to activate my new card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>To activate your new card, please call the activation number found on the sticker of your new card or visit our website and log into your account to activate it online.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>Tell me how to go about activating my new card.<|eot_id|><|start_header_id|>assistant<|end_header_id|>You can activate your new card by calling the activation number provided with your card or by logging into your account on our website and following the activation prompts.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>How can I activate my card so I can start using it?<|eot_id|><|start_header_id|>assistant<|end_header_id|>To activate your card, call the activation number provided, or activate it online by logging into your account and following the instructions.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>I paid with a card and was charged an extra fee.<|eot_id|><|start_header_id|>assistant<|end_header_id|>Additional fees may be charged due to factors like using an out-of-network ATM, foreign transaction fees, or merchant surcharges. Please check your transaction details or contact customer support for specific information.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>Why do I get charged additional fees on some payments, but not others?<|eot_id|><|start_header_id|>assistant<|end_header_id|>Additional fees can occur due to out-of-network ATM usage, foreign transactions, or merchant surcharges. Review your transaction details or contact customer support for more information.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>Why was I charged an extra fee when paying with my card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>An extra fee may be charged due to factors such as foreign transactions, ATM fees, or merchant-specific surcharges. Please review your transaction details for more information.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>There is an unauthorized fee.<|eot_id|><|start_header_id|>assistant<|end_header_id|>If you see an unauthorized fee, please contact our customer support immediately to report the issue and investigate the charge.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>Is using my card free?<|eot_id|><|start_header_id|>assistant<|end_header_id|>Using your card is generally free, but certain transactions, like ATM withdrawals from out-of-network ATMs, foreign transactions, and specific merchant surcharges, may incur fees.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>Is the top-up feature available on the Apple Watch?<|eot_id|><|start_header_id|>assistant<|end_header_id|>Yes, you can use the top-up feature on the Apple Watch. Simply open the Wallet app and select your card to add funds.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>Can I use the system Google Pay for top-ups?<|eot_id|><|start_header_id|>assistant<|end_header_id|>Yes, you can use Google Pay to top up your account. Open the Google Pay app, select your card, and follow the instructions to add funds.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>My top-up for Google Pay isn't working.<|eot_id|><|start_header_id|>assistant<|end_header_id|>If your top-up for Google Pay isn't working, please check your internet connection and ensure you have the latest version of the Google Pay app. If the issue persists, contact customer support for assistance.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>Can I add money with Apple Pay?<|eot_id|><|start_header_id|>assistant<|end_header_id|>Yes, you can add money using Apple Pay. Open the Wallet app, select your card, and follow the instructions to add funds.<|eot_id|>
<|begin_of_text|><|start_header_id|>system<|end_header_id|>You are a banking assistance and you need to help the customers to find the correct intent for their questions.<|eot_id|><|start_header_id|>user<|end_header_id|>How do I troubleshoot Google Pay top-up?<|eot_id|><|start_header_id|>assistant<|end_header_id|>To troubleshoot Google Pay top-up issues, check your internet connection, ensure your app is updated, and verify that your payment method is valid. If the problem continues, contact customer support.<|eot_id|>