prompt
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<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I am still waiting on my card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>What can I do if my card still hasn't arrived after 2 weeks?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I have been waiting over a week. Is the card still coming?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Can I track my card while it is in the process of delivery?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>How do I know if I will get my card, or if it is lost?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>When did you send me my new card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Do you have info about the card on delivery?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>What do I do if I still have not received my new card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Does the package with my card have tracking?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I ordered my card but it still isn't here<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Why has my new card still not come?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I still haven't received my card after two weeks, is it lost?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Can you track my card for me?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Is there a way to track the delivery of my card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>It's been a week since I ordered my card and it's not here. Please help?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Will I be able to track the card that was sent to me?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I don't have my card in 1 week. Should I be worried?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>How do I know when my new card is going to arrive?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>My new card has not been delivered to my home yet. What is going on?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>On the card that is coming, what's the tracking info?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>What is the status of my card's delivery?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Have you sent out my card yet?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>My card isn't here yet.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>where is my new card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>It's been a week since you sent my card and I still don't have it.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>How do I track the card you sent me?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>When will I recieve my new card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>When will I get my new card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>What is the expected delivery date for my card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Is there a tracking number for the card you sent me?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I would like to track the card you sent to me.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Has my card been lost in delivery?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>My new card hasn't came in.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Where is the card I ordered 2 weeks ago?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Can I get an update on my replacement card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>How long does it take for a new card to ship?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>What's the tracking on the card you sent?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I haven't received my card and am worried it is lost.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>My card still hasn't been delivered<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I need to find out where the card is that I ordered.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Where is my credit card that was to be mailed?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I ordered my card but it hasn't been delivered yet<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Am I able to track the card that was just sent to me?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Can you tell me why I haven't received my new card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I'm still waiting for my new card.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Is my card lost? I am still waiting for it to be delivered.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Should I keep waiting for my card to be delivered?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Can I track when my card will be delivered?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>How can I check on the status of my new card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>A card has been sent to me, how do I track it?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Is there a way I can get my card expedited?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>What can I do to track the card you sent me?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>why hasnt my card come in yet?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>How can I periodically check the delivery of the card you sent?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>What's the reason my new card hasn't come?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>How long does it take for me to get my new card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I don't have my card after 1 week. What are my next steps?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I know I'm getting a new card but would like know when I can expect to receive it.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I want to find out what happened to my new card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Was there a way for me to get tracking for that?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I am still waiting for my card.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>My card hasn't arrived.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Can I track the card you sent to me?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I haven't gotten my new card.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>How long should it take for my new card to arrive in them mail? What should I do if I never receive it?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Will I have to wait much longer for my new card to arrive?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>how to track the card you sent<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>2 weeks ago I ordered my new card. It isn't here. What should I do?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>How can I check on the delivery status of my card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>My card has not been delivered yet and its been a week since I ordered it, please help<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>What's the expected wait time to recieve my new card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>How can I see the progress of delivery of the card that was sent?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>My card was supposed to arrive, but hasn't?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I ordered a card and would like to know how to track the delivery progress of it.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>How long will it take for me to get my card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>My card hasn't shown up yet.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Does the card you sent have a tracking number?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>maximum how many days get the courier?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Is there a reason my new card hasn't arrived yet?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I've been waiting a while for my card, is there a way to know when it will arrive?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>How can I track my card's delivery?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Can I track the card that was just sent to me?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>If I ordered my new card last week, how much longer should I wait to receive it?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>What's go on, where is my new card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Where is my new card if I haven't received it yet?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Where is my card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Can you tell me why I haven't received my new card yet?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Is there a way to track my card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Is there a way to track the new card you sent me?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I'm still waiting for my card.<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>What do I need to do to get my new card which I have requested 2 weeks ago?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>WHAT IS THE SOLUTION OF THIS PROBLEM<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Could I get tracking on the card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Can you help me track my card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Shouldn't my new card be here by now?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Is there a reason my new card hasn't arrived?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>I would like to track a card sent to me, how do I do that?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |
<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a banking assistance and you need to help the customers to find the correct intent for their user queries.
When a user submits a user's query you need to choose the most suitable intent for that query from the following intents.
1. activate new card
2. answer fee inquiry
3. close account
4. fund transfer
5. get dispute help
6. apple pay or google pay
7. automatic top up
8. balance not updated after bank transfer
9. card arrival
10. card not working
11. cash withdrawal charge
12. declined card payment
13. declined cash withdrawal
14. exchange charge
15. exchange rate
16. exchange via app
17. declined transfer
18. extra charge on statement
19. pending card payment
20. pending cash withdrawal
21. pending top up
22. wrong amount of cash received
23. transaction charged twice
24. top up failed
25. top up reverted
Think step by step and give only the exact name of the most suitable intent for the given user's query from above given intent list. If there is no suitable intent, give 'no matched intent' as the output.
make sure to give the suitable intent name only from the above given intent list. Nothing else.
<|eot_id|><|start_header_id|>user<|end_header_id|>Is there a tracking number for the card?<|eot_id|><|start_header_id|>assistant<|end_header_id|>card arrival<|eot_id|> |