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What is the jurisdiction of the Consulate General of India in Frankfurt
The states of Hessen, North Rhine-Westphalia, Rhineland-Palatinate, and Saarland
What are the main functions of the Consulate General of India in Frankfurt
Issuing visas, passports, PIO, OCI cards, and rendering other welfare services, as well as strengthening economic and business ties between India and Germany
What is the role of the Commercial Wing of the Consulate
Assisting importers and exporters with trade queries, facilitating Indian participation at trade fairs, and organizing seminars and business events
What is the purpose of the India Business Forum
To bring together the Indian business community, professionals, and entrepreneurs on a common platform
Why is it important for Indian students in German universities to register with the Consulate
To maintain close interaction with the Consulate and to receive assistance and support
When did Mr. B. S. Mubarak join the Indian Foreign Service
2001
What was Mr. Mubarak's role in Jeddah from 2014-16
Consul General of India
Where did Mr. Mubarak serve as Ambassador of India from December 2018 to December 2021
Guatemala, El Salvador and Honduras
What is Mr. Mubarak's educational background
Master's degree in Science from the Centre of Advanced Study in Marine Biology, Tamil Nadu, India
When did Mr. Mubarak assume the charge of Consul General of India in Frankfurt, Germany
2nd October, 2023
Who is the Consul General in the given list of officers
Shri B. S. Mubarak
Who is the Consul (PPS) to Consul General's Office
Shri Sathyanarayanan Parakkat
Who is the Commercial Representative and Consul for Political, Economic, and Commercial affairs
Shri Vinod Kumar
Who is the Consul for Press, Information, and Culture, and Head of Chancery
Shri Vibha Kant Sharma
Who is the Vice Consul for Administration and DDO
Shri Vyas Nandan Shukla
Who is the Vice Consul for Press, Information, and Culture in the Consular and Community Affairs department
Shri Subrata Mondal
Who is the Consul for Consular and Community Affairs
Shri Sanjay Jaswal
What is the Electronic Indian Postal Order (ePO) service launched by the Department of Posts
A facility to purchase an Indian Postal Order electronically by paying a fee online through the e-Post Office Portal
When was the ePO service extended to Indian citizens residing in India
13th February, 2014
Where can one find more details about the RTI Act and access the official website for RTI Information
http://www.epostoffice.gov.in or www.indiapost.gov.in
What is the main purpose of the Right to Information (RTI) Act 2005
To promote transparency and accountability in the functioning of public authorities
Who can request information under the RTI Act
Citizens of India holding Indian passports
What is the application fee for requesting information under the RTI Act
Rs 10/- only, or equivalent amount in Euros (15 cents at the current rate of exchange) to the Consulate General of India, Frankfurt
What can be done if the applicant is not satisfied with the information provided by the PIO
He/She can appeal to the Appellate Authority
Who has been designated as the Public Information Officer (PIO) in the Consulate General of India, Frankfurt
One of the officers in the Consulate General of India, Frankfurt
Who is the Central Public Information Officer (CPIO) of the Consulate General of India in Frankfurt am Main
Shri VibhaKant Sharma
What is the contact information of the Appellate Authority under the Right to Information Act 2005
Mr. B. S. Mubarak, Consul General of India, Tel. (069)15300500, Fax. (069)554125, E-Mail: cg.frankfurt@mea.gov.in
What are the different wings of the Consulate General of India in Frankfurt am Main
Chancery Wing, Commercial Wing, Press, Culture, and Information Wing, and Consular Wing
Who heads the different wings of the Consulate General of India in Frankfurt am Main
A Consul rank officer
What is the email address of the Central Public Information Officer (CPIO) of the Consulate General of India in Frankfurt am Main
hoc.frankfurt@mea.gov.in
What are the functions of the Consulate General of India in the four states under its jurisdiction
The functions include political and economic cooperation, trade and investment promotion, cultural interaction, press and media liaison, scientific cooperation, community affairs, and providing passport, visa, and consular services
What are the sources of general administrative powers for the Consulate General of India
The general administrative powers are derived from the Indian Foreign Services (Pay, Leave and Compensatory Allowances) Rules, 1961, as amended from time to time
What are the financial powers of the Officers of the Consulate General of India
The financial powers are detailed in the Delegated Financial Powers of the Government of India's Representatives Abroad issued by the Ministry of External Affairs
What is the procedure followed in the decision-making process at the Consulate General of India
The Consulate follows the procedure indicated in the 'Manual of Office Procedure' for decision-making process in accordance with the guidelines issued by the Ministry of External Affairs from time to time
Who is the final decision-making authority at the Consulate General of India
The Consul General is the final decision-making authority at the Consulate
What is the time limit for taking decisions in the Consulate
The decisions are taken in keeping with the priority/urgency of the cases so that action is taken within the prescribed time limit
Who supervises the functioning of the staff in the Consulate
The Heads of Wings supervise the functioning of the staff under their charge, and overall supervision rests with the Consul General
What are the norms set by the Consulate for discharge of its functions
Norms are set under the instruction and supervision of the Consul General
What is the process for accessing consular services
Consular services can be accessed by applying online and/or submitting the documents at the Consulate as published on the website
What is the process for redressal of grievances in the Consulate
Apart from traditional channels, the aggrieved can make use of the MADAD portal, CPGRAMS portal, social media platforms, and personal interactions with concerned officers
What type of rules and regulations does the Consulate refer to for its operations
The Consulate refers to the general rules prescribed for a Central Government Department as well as specific rules prescribed for the Indian Missions/Posts abroad
What are some of the specific rules and manuals used by the Consulate
IFS(PLCA)Rules, Financial Powers of Government of India’s Representatives Abroad, Passport Act, Passport, Visa and Consular manuals, and Manual of Office Procedure
Are the rules and regulations used by the Consulate publicly available
Yes, the rules and regulations are in the public domain as printed, priced publications
What type of documents are held by the Consulate or under its control
Classified documents/files relating to India's bilateral/external relations, unclassified documents on economic and trade issues, unclassified documents on Consulate’s administration/establishment matters, and more
Are the meetings of the boards, councils, committees and other bodies of the Consulate open to the public
No information is provided on whether the meetings are open to the public, but it is mentioned that the minutes of such meetings are not explicitly stated as being accessible to the public
Does the Consulate interact with think tanks and academic communities regularly
Yes
Is the Consulate part of any Boards, Councils, or committees
No
Where can I find a directory of the Consulate's officers and employees
Annexure-I
How are the Consulate's employees compensated
In accordance with the pay and allowances fixed by the Government of India from time to time
Who is the Central Public Information Officer (CPIO) of the Consulate
Shri Vibha Kant Sharma
What is the contact information for the Consulate General of India in Frankfurt
Tel. (069)15300500, E-Mail: cg.frankfurt@mea.gov.in
Have any employees faced disciplinary action
No, NIL
What programs are in place to advance understanding of RTI
The updated guidelines on RTI are maintained at the Consulate and also published on the website, and the public authority attends training programs conducted by the RTI cell of the Ministry of External Affairs, New Delhi
What is the transfer policy for officers and officials
Transfer Policy is framed by the Ministry of External Affairs and accordingly transfer orders in respect of officers/officials are issued from time to time
What is the budget allocated to the Consulate for the year 2023-24
The budgetary allocation to the Consulate for the year 2023-24 is given at Annexure III, with proposed expenditures of Chancery-Rs. 1,75,000/- (in thousands) and Commerce–Rs. 92,500/- (in thousands)
How are local tours in Frankfurt undertaken by the Consulate General of India and other concerned officers
Local tours in Frankfurt are undertaken by the Consulate General and other concerned officers from time to time on functional grounds
How does the Consulate General of India publicize tender notices and inquiries
Tender notices and inquiries are uploaded in the Consulate website under the section 'Tender Notices' for wide publicity
Does the Consulate General of India have any subsidy programs
No, the Consulate General of India does not have any subsidy program
Are concessions or permits granted by the Consulate General of India
No concessions or permits are granted by the Consulate General of India
How does the Consulate General of India formulate and implement its policy
The Consulate General of India functions within the norms of India's foreign policy formulated by the Ministry of External Affairs, and policy is implemented by the Consulate under the guidance and supervision of the Consul General
How can members of the public access relevant Acts, Rules, Forms, and other documents from the Consulate
Members of the public can access the requirement of documents and the procedure for seeking various services from the Consulate and raise their concerns by mail, phone, Twitter, etc. which can be resolved amicably
What are the arrangements for consultation with or representation by members of the public in policy formulation/policy implementation
The members of the public have access to the Consulate's website that includes contact details of all officers, and they can also seek a meeting in person with the concerned officers, wherever and whenever required
How can RTI applicants contact the officer who provides information
RTI applicants can contact Shri Vibha Kant Sharma, Central Public Information Officer (CPIO), Consulate General India, Friedrich-Ebert-Anlage. 26 60325 Frankfurt am Main, Tel. 00496915300517, E-Mail: hoc.frankfurt@mea.gov.in
Are the details of policies/decisions that affect the public informed to them
Yes, all policy decisions that affect the public are published over various social media platforms such as the Consulate's website, Facebook, Twitter handle, etc
How is information disseminated to the public
The information is disseminated through the Consulate's website and social media channels
In what format is the information manual/handbook available at the Consulate's website and social media platforms
Electronic format with links to various sites of Ministries/Departments of the Government of India and printed format where required
Is the information manual/handbook available free of cost
Yes, the information on the Consulate's website and social media platforms is freely available, and printed booklets are also provided free of cost wherever required
In what language is the information manual/handbook available
English
When was the information manual/handbook last updated
The information on the website is updated on a regular basis
What facilities are available to citizens for obtaining information
The website of Consulate General of India, Frankfurt, notice board at the Consulate, and location of outsourced agency
What are the working hours of the Consulate facility in Frankfurt, Germany
The working hours of the facility are the office hours of the Consulate, i.e., from 9.00 AM to 5.30 PM
How can I obtain information under the RTI Act from the Consulate General of India in Frankfurt
The information under RTI Act can be obtained by writing to the CPIO (Shri Vibha Kant Sharma) along with the prescribed fee
What is the contact information for emergency consular services outside office hours
Emergency number: 0049-162-4918679
How does the Consulate address grievances received from the public
Any grievance received by the Consulate is given due attention and efforts are made for redressing them through the conventional system and the MADAD portal
Where can I find the details of receipts and disposal of RTI applications and appeals during the FY 2023-24
Details of Receipts and disposal of RTI applications and Appeals during the FY 2023-24 is attached at Annexure IV
Who has the Consulate outsourced services related to Passport & Visa to
M/s Indo-German Consultancy Services (IGCS), Frankfurt
Where can the contact details of M/s Indo-German Consultancy Services be found
On the Consulate website on its pop-up notification
Who is the current Central Public Information Officer (CPIO) of the Consulate
Shri Vibha Kant Sharma
How does the Consulate provide information to the public on consular services
Through FAQs on the website, press releases, and social media platforms
Who replies to questions asked in the Parliament
The Ministry, with inputs from the Consulate as and when required
Who is the Appellate Authority for the Consulate General of India in Frankfurt am Main
Mr. B. S. Mubarak, Consul General of India
What is the contact information for the Consulate General of India in Frankfurt am Main
Tel. (069)15300500, Fax. (069)554125, E-Mail: cg.frankfurt@mea.gov.in
Where can the list of Appellate Authority and Central Public Information Officer be found
Appendix-I
What information is disclosed on the Consulate's website to minimize the use of RTI Act
Consular services, bilateral relations, media, commerce, student related information, ICCR scholarships, tenders, current events, forthcoming events, important announcements, list of holidays, contact details of the Consulate, etc
Are the Guidelines for Indian Government Websites (GIGW) followed by the Consulate
Yes, the guidelines are being followed and the website has been shifted to GOV.IN domain with STQC certification
What are the office hours of the Consulate General of India in Frankfurt
The office hours are from 0900 Hrs to 1730 Hrs, Monday to Friday
What are the submission hours for Consular Service applications
The submission hours are from 0930 to 1130 Hrs
What are the collection hours for Consular Service documents
The collection hours are from 1600 to 1700 Hrs
Where is the Consulate General of India located in Frankfurt
The Consulate General of India is located at Friedrich-Ebert-Anlage 26, 60325 Frankfurt/M, at the tri-junction of Friedrich-Ebert-Anlage, Rheinstr. and Beethovenstr
How can I reach the Consulate General of India in Frankfurt using public transport
Take tram no. 16 or No. 17 from the main railway station (Hbf) in the direction of Ginnheim via Messe and get down after two stops (Hohenstaufenstrasse). The building is located in front of this station
How do I reach the building from the main railway station (Hbf)?
Take the metro line U4 in the direction of Bockenheimer Warte, get down at the next station Festhalle/Messe, and take the staircase towards Beethoven Strasse
What is the walking distance from Messe (Trade Fair Ground) to the building? Is there an alternative mode of transport available? Describe both options
The building is situated at a walking distance from Messe (Trade Fair Ground). Alternatively, you can take tram No. 16 or No. 17 from the stop in front of Hotel Marriot outside the Fair Grounds in the direction of Stadtgrenze Offenbach via Hbf and get down at the next stop (Hohenstaufenstrasse).
How do I reach the building from Frankfurt Airport? Describe the entire route
Take tram S-8 or S-9 towards Frankfurt city and get down at the main railway station (Hauptbahnof). Thereafter, take tram Nos. 16/17 or metro line U4
What is the date of New Year’s Day according to the Holiday List 2024? What day of the week does it fall on? State the day first, followed by the date
Monday, January 01
What is the date of Good Friday according to the Holiday List 2024? What day of the week does it fall on? State the day first, followed by the date
Friday, March 29
When is Id-ul-Fitr celebrated in the given calendar year
April 11
On which day of the week is Dr. B. R. Ambedkar Jayanti celebrated
Sunday
What is the date of Ram Navami in the given calendar year
April 17
When is Independence Day celebrated in the given calendar year
August 15
On which day of the week is Mahatma Gandhi's Birthday celebrated
Wednesday