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Tue Oct 31 21:45:10 +0000 2017 | User_115712: is the worst customer service
sprintcare: I would love the chance to review the account and provide assistance.
sprintcare: Can you please send us a private message, so that I can gain further details about your account?
sprintcare: Hello! We never like our customers to feel like they are not valued.
User_115712: I did.
User_115712: the only way I can get a response is to tweet apparently
sprintcare: Please send us a Private Message so that we can further assist you. Just click ‘Message’ at the top of your profile.
User_115712: I have sent several private messages and no one is responding as usual
sprintcare: I understand. I would like to assist you. We would need to get you into a private secured link to further assist.
User_115712: and how do you propose we do that | 8 | sprintcare |
Tue Oct 31 19:56:01 +0000 2017 | User_115713: y’all lie about your “great” connection. 5 bars LTE, still won’t load something. Smh.
sprintcare: H there! We'd definitely like to work with you on this, how long have you been experiencing this issue? -AA
User_115713: Since I signed up with you....Since day 1
sprintcare: We understand your concerns and we'd like for you to please send us a Direct Message, so that we can further assist you. -AA
User_115713: You gonna magically change your connectivity for me and my whole family ? 🤥 💯
sprintcare: This is saddening to hear. Please shoot us a DM, so that we can look into this for you. -KC
sprintcare: I would really like to work with you to have this resolved. Kindly send us a DM. I'm here for you! -ResolutionSup SR
sprintcare: Hi, my name is Shantel, I'm a resolution supervisor here with Sprint. Your issues was brought to my attention. 1/2 -ResolutionSup SR | 18 | sprintcare |
Tue Oct 31 22:03:34 +0000 2017 | User_115715: whenever I contact customer support, they tell me I have shortcode enabled on my account, but I have never in the 4 years I've tried https://t.co/0G98RtNxPK
sprintcare: Please send me a private message so that I can send you the link to access your account. -FR | 20 | sprintcare |
Tue Oct 31 22:01:35 +0000 2017 | User_115716: actually that's a broken link you sent me and incorrect information https://t.co/V4yfrHR8VI
Ask_Spectrum: The information pertaining to the account assumption is correct. This does need to be done at a local outlet wit... https://t.co/P7XCmTzPQj
User_115716: That is INCORRECT information I have the form in front of me that is faxed over-maybe you need to maintain up to date information
Ask_Spectrum: What information is incorrect? ^JK
User_115716: Would you like me to email you a copy of one since Spectrum is not updating your training?
User_115716: The correct way to do it is via an OCS Account Takeover and email Consent Form it does not need to be done in a local office
Ask_Spectrum: Our department is part of the corporate office. If you're particular area has gone to this format, we were unawa... https://t.co/P7XCmTzPQj
User_115716: I received this from your corporate office would you like a copy?
Ask_Spectrum: No thank you. ^JK | 29 | Ask_Spectrum |
Tue Oct 31 22:06:54 +0000 2017 | User_115717: Yo @Ask_Spectrum, your customer service reps are super nice— but imma start trippin if y’all don’t get my service going!
Ask_Spectrum: Hello, My apologies for any frustrations or inconvenience. I’d be happy to look into this for you? ^MG | 31 | Ask_Spectrum |
Tue Oct 31 22:06:56 +0000 2017 | User_115718: My picture on @Ask_Spectrum pretty much every day. Why should I pay $171 per month? https://t.co/U6ptkQa5Ik
Ask_Spectrum: I apologize for the inconvenience. I will be glad to assist you. Can you DM me your Name and acct # or phone #? -JB | 33 | Ask_Spectrum |
Tue Oct 31 22:10:46 +0000 2017 | User_115719: somebody from @VerizonSupport please help meeeeee 😩😩😩😩 I'm having the worst luck with your customer service
VerizonSupport: Help has arrived! We are sorry to see that you are having trouble. How can we help?
^HSB
User_115719: I finally got someone that helped me, thanks!
VerizonSupport: Awesome! If you ever need us we are just a tweet away.
^HSB | 36 | VerizonSupport |
Tue Oct 31 22:12:16 +0000 2017 | User_115720: My friend is without internet we need to play videogames together please our skills diminish every moment without internetz
VerizonSupport: Have your friend message us.
^ACM | 39 | VerizonSupport |
Tue Oct 31 21:42:09 +0000 2017 | User_115721: tried to pay a bill for 60 days. No service, rude CS, and several transfers. Look up my equipment # and give me an acct #!
User_115722: Are you referring to wireless or residential service?
^JAY
User_115721: Nobody can find my account or number. I walked out of a store with this. I've explained that they can find my acct via my devices serial #..
User_115722: Hello Duke, Do you have a copy of your bill? What state are your services located in?
^NHP
User_115721: MD. And this was sent to the wrong address https://t.co/dMQ1WZXJOk
VerizonSupport: Please follow and DM us so that we can look into this order.
^HSB
User_115721: What else can I provide? They refuse to help me because they cannot validate the account...
VerizonSupport: We would not be able to verify anything without authenticating your account.
^JAY
User_115721: How? I have my phone number and email, that's it. How did I get equipment and service? I'm literally trying to pay and nobody can find me?
VerizonSupport: We can use the order number to locate the account but will need to do so in our secure one on one chat. Please follow and DM us.
^HSB | 49 | VerizonSupport |
Tue Oct 31 19:54:51 +0000 2017 | User_115723: is the worst ISP I’ve ever had
VerizonSupport: What did we do to make you feel this way and how can we fix things between us? ^KMG
User_115723: Cuts out every 20 minutes this is ridiculous
VerizonSupport: Are all your services cutting out?
^ACM
User_115723: Yep
VerizonSupport: Do you have our Fios service? When services go out, does the internet light on the router change color? ^BCW
User_115723: Just randomly boots me offline there it goes again
VerizonSupport: Did the lights change on the router when this happened?
^JAY
User_115723: Don’t know, router is downstairs. But it’s just the WiFi Nothing connected to Ethernet
VerizonSupport: Is the light on top red?
^JAY | 59 | VerizonSupport |
Tue Oct 31 22:00:36 +0000 2017 | User_115724: .@VerizonSupport @115725 @115726 >All of VERIZON IS DOWN<
When can we expect a fix ?
VerizonSupport: In what area are you located? All of your services are down at this time?
^HSB | 61 | VerizonSupport |
Tue Oct 31 21:56:55 +0000 2017 | User_115727: fix your app it won't even open
VerizonSupport: Which app are you referring too?
^ACM | 63 | VerizonSupport |
Tue Oct 31 22:03:38 +0000 2017 | User_115728: @28
I don't fit in my Veggie Burrito costume #Halloween https://t.co/7tJDVpzLWn
ChipotleTweets: I still think you look great! -Becky
User_115728: @28 My baby https://t.co/dtiXxMIJyq
User_115728: @ChipotleTweets Becky is very nice
ChipotleTweets: Your baby looks beautiful. -Becky | 66 | ChipotleTweets |
Tue Oct 31 22:03:32 +0000 2017 | User_115729: messed up today and didn’t give me my $3 burrito although I was dressed up 😭
ChipotleTweets: I'm so sorry about that. Please tell us more so we can help: https://t.co/Ax7W1Dx3Y9 -Becky | 69 | ChipotleTweets |
Tue Oct 31 22:03:06 +0000 2017 | User_115730: hey @ChipotleTweets wanna come to Mammoth. I'll at least eat there once a week i promise
ChipotleTweets: Hopefully we'll get there at some point! -Becky | 71 | ChipotleTweets |
Tue Oct 31 20:21:10 +0000 2017 | User_115731: When you're the only one in costume #boorito @ChipotleTweets
ChipotleTweets: It's because you're smart. -Tara
User_115731: I had excellent service tonight too! Plenty of people on the line, went very fast, everyone was kind!
ChipotleTweets: Guac on! I'm happy it was such a great experience. -Becky | 76 | ChipotleTweets |
Tue Oct 31 22:01:40 +0000 2017 | User_115732: no Diet Coke and a literal bone this Boorito was extra spooky! https://t.co/C4oCCtdUct
ChipotleTweets: That's incredibly concerning. Please tell us more here: https://t.co/Ax7W1Dx3Y9 -Becky | 78 | ChipotleTweets |
Mon Oct 30 15:00:02 +0000 2017 | ChipotleTweets: Just stop by in costume 10/31 3pm-close. Official rules: https://t.co/1HmW7QxwEh https://t.co/Wn0xErxC2z
User_115733: If you get queso or quac on you're bowl, its extra?
User_116982: The employees were thrilled to see my little Chipotle Baby! #bestcostumeever https://t.co/xDuiYZvNcn
User_117716: @117717 https://t.co/JHTDanqXQg
User_118773: are they supposed to charge ppl who order a vegetarian bowl $2 to put the guac on the side?🤔 | 81 | ChipotleTweets |
Tue Oct 31 22:01:03 +0000 2017 | User_115734: Happy Halloween! Since I'm too old to trick or treat I now look forward to $3 booritos at @ChipotleTweets 👻 I got mine earlier, did you?
ChipotleTweets: I mean, Boorito is basically the adult version of Halloween... -Becky | 153 | ChipotleTweets |
Mon Oct 23 03:19:06 +0000 2017 | User_115735: So frustrated with @ChipotleTweets 😡 Ordered dinner on Saturday using their app. Order was wrong AND they charged my credit card twice
User_115735: Thank you @ChipotleTweets for resolving my issue so quickly!! Y’all are the best ☺️ #fanforlife
ChipotleTweets: That's concerning. Please share this with https://t.co/nrhUDiEk7G. -Shawn
ChipotleTweets: I'm so glad we could help. Who did you work with? I'd like to share the praise. -Becky | 156 | ChipotleTweets |
Tue Oct 31 22:00:10 +0000 2017 | User_115736: Btw @ChipotleTweets giving out $3 burritos if you dress up for Halloween 🎃 Call your Chipotle to make sure, they’re doing it @ select ones
ChipotleTweets: All of our U.S. locations are participating! -Becky | 159 | ChipotleTweets |
Tue Oct 31 19:43:47 +0000 2017 | User_115737: can I dress up as myself and still qualify for a BOORITO?
ChipotleTweets: Give it a try. -Tara
User_115737: Tried, didn't work. How rude :/
ChipotleTweets: My apologies for that. Just sent you a DM to help. -Becky | 163 | ChipotleTweets |
Tue Oct 31 21:58:28 +0000 2017 | User_115738: Every year, my trick-or-treating routine is walking to Chipotle, spending 3 dollars and walking back home. @ChipotleTweets
ChipotleTweets: That's the best kind of trick-or-treating. All treats, my friend. -Becky | 165 | ChipotleTweets |
Tue Oct 31 21:57:58 +0000 2017 | User_115739: this is nasty. A used napkin in someone's food https://t.co/EkWiD9vhnr
ChipotleTweets: That's incredibly concerning. Please provide more details so we can investigate: https://t.co/Ax7W1Dx3Y9 -Becky | 167 | ChipotleTweets |
Tue Oct 31 21:57:23 +0000 2017 | User_115740: $3 burritos and I’m nowhere near a @ChipotleTweets 🤦🏾♂️
ChipotleTweets: Bummer. I'm so sorry. How far away is the closest location? -Becky | 169 | ChipotleTweets |
Tue Oct 31 21:54:13 +0000 2017 | User_115741: Considering walking to @ChipotleTweets in my llama onesie alone happy Halloween 😭
ChipotleTweets: You won't be alone – we'll be there with you. Also, I want that llama onesie. -Becky
User_115741: Thanks Becky! Just feeling sorry for myself because my fiancé is driving from D.C. To Mississippi tonight
ChipotleTweets: Whoa – that doesn't sound like a fun road trip. We'll be here with you every step of the way, though! -Becky
User_115741: Also I got the onesie at target. So cozy
ChipotleTweets: Noted 😊 -Becky | 175 | ChipotleTweets |
Tue Oct 31 21:57:19 +0000 2017 | User_115742: name a better halloween duo #speedwaybrick #UTtranscript https://t.co/5ShDRMlC1T
ChipotleTweets: I love it! Thanks so much for stopping by. -Becky | 177 | ChipotleTweets |
Tue Oct 31 08:17:37 +0000 2017 | User_115743: So, what's the november ps plus free game?
AskPlayStation: There is no info to share at the moment. Feel free to keep an eye on the PS Blog for news and updates: https://t.co/aLtfBAztyC | 180 | AskPlayStation |
Tue Oct 31 08:14:24 +0000 2017 | User_115745: I bought Lego Star Wars in the PlayStation store but it won't let me download it because the data is corrupted..
AskPlayStation: Sorry for the inconvenience. Do you see the data corrupted message when you try to open the game or download it? | 185 | AskPlayStation |
Tue Oct 31 07:58:24 +0000 2017 | User_115746: can i block a community from sending me invites to something i dont want to join
AskPlayStation: Glad to help. Please share the details of this issue in our Community forum for further investigation: https://t.co/F3J4l2vJHb | 188 | AskPlayStation |
Tue Oct 31 18:29:42 +0000 2017 | User_115747: We had to have a Count Colin 💛 @marksandspencer xx... https://t.co/HVWkevFsKB
marksandspencer: Glad you had fun, Sarah! We heard Count Collin can really suck the life out of the party . . . :P | 191 | marksandspencer |
Tue Oct 31 17:58:45 +0000 2017 | User_115748: ‘Ere @marksandspencer, never mind avocado 🥑 - How’s about ‘ave a word?
Is it really necessary?
The pair of ‘em were suffocating. https://t.co/ff2bmOVido
marksandspencer: We've let our team know we can do better, Joel. Thanks for sharing :) | 193 | marksandspencer |
Tue Oct 31 17:56:34 +0000 2017 | User_115749: y do they charge you for a meat bag at colliers woods branch. If you buy meat you r required to supply customers a free bag. Poor service.
marksandspencer: We're only obligated to provide bags for un-packaged meat. As ours is prepackaged, a charge will be applied
User_115749: Raw meat!!!! It’s does not say unwrapped raw meat!!! Sainsbury’s don’t charge nor do Waitrose so y do you?!
User_115749: ou must charge at least 5p a bag (including VAT) for carrier bags that are all of the following:
unused - it’s new and hasn’t already been used for sold goods to be taken away or delivered
plastic and 70 microns thick or less
it has handles, an opening and isn’t sealed
User_115749: aren’t require charge 4 a bag:
paper bags
shops in airports, or on board trains, aeroplanes or ships
bags which only contain certain items, such as unwrapped food, raw meat and fish where there is a food safety risk, prescription medicines, uncovered blades, seeds, bulbs & 🌷s
marksandspencer: As our packaging is sufficient, any extra wrappings or bags does require an extra 5p charge as per legislation. Thanks
User_115749: I check with the Gov office and legal. They stated you are not right. But it’s funny how the other stores don’t but you do. No wonder Lidl and the rest are beating you. | 198 | marksandspencer |
Tue Oct 31 20:20:57 +0000 2017 | User_115750: Excellent Halloweening @marksandspencer 👌🏼 #countcolin #halloween #food https://t.co/lq1cSooHdj
marksandspencer: Love the aesthetic of your Colin the 'Creeperpillar' and someday.... 🐛🦋👻 https://t.co/LFubix5E4y | 202 | marksandspencer |
Tue Oct 31 22:04:20 +0000 2017 | User_115751: hi, having trouble making purchases on Xbox one store for fifa points, can you help?
MicrosoftHelps: Hello, Josh! To get better assistance and support, we suggest that you post a tweet or DM our friends from @XboxSupport.
MicrosoftHelps: Hello, Josh! Please help us improve our Twitter support by answering our survey on this link: https://t.co/eTy5gzzUfj. Thank you.
User_115751: @XboxSupport Brilliant, thank you! | 205 | MicrosoftHelps |
Tue Oct 31 20:28:11 +0000 2017 | User_115752: I need assistance recovering 2 hotmail accounts. I have filled the recovery forms but am told am not providing enough info
MicrosoftHelps: Help is here. To assist you in recovering your account we recommend that you contact our Answer desk team: https://t.co/7zSM1QXPMD. | 208 | MicrosoftHelps |
Tue Oct 31 19:54:00 +0000 2017 | User_115753: @115754 umm someone is streaming WWII with 500+ viewers https://t.co/AhBT7AZZSz
ATVIAssist: It appears this has been removed. Thanks for letting me know :) ^MB | 210 | ATVIAssist |
Tue Oct 31 19:17:18 +0000 2017 | User_115755: can you still pre oder ww2 on the playstation store
ATVIAssist: Yes you can pre order the game on the console store. For more information please contact your console store. ^RK
User_115755: Thanks
ATVIAssist: No problem, let us know if you come across any other issues or questions in the future. We are happy to help. ^RK
User_115756: @115755 I'm trying to buy the digital deluxe edition on the ps store but I keep receiving an error message
ATVIAssist: Hello there. Sorry for the late response. I am just checking if you still in need assistance. Please let me know. ^RN | 216 | ATVIAssist |
Tue Oct 31 19:19:16 +0000 2017 | User_115757: @ATVIAssist Are yous going to update COD Zombies on IOS for IOS 11.
ATVIAssist: Good afternoon William, unfortunately this app is no longer supported. Sincerest apologies. ^JP | 218 | ATVIAssist |
Tue Oct 31 19:15:05 +0000 2017 | User_115759: Why was there a half gig update for world at war?
ATVIAssist: Good afternoon Jayden, sadly we don't have information on that. Sincerest apologies. ^JP | 220 | ATVIAssist |
Tue Oct 31 05:55:08 +0000 2017 | User_115762: i pre ordered wwii but how do i get the code?
User_115762: For double xp^ | 234 | |
Tue Oct 31 21:05:07 +0000 2017 | User_115763: I got all of my stats reset on MWR and I don't know why. please help!!!
ATVIAssist: Can you please give me your gamertag / platform you're playing on so I can pull up your account information. ^CB
User_115763: Seth_tubbs and I am on PS4 | 237 | ATVIAssist |
Tue Oct 31 18:45:59 +0000 2017 | User_115764: @115765 @ATVIAssist @115766
Will non season pass holders get the bobus man Carentan at any point? Or not at all?
ATVIAssist: Unfortunately we don't have any information on this. Please stay tuned for more updates. ^JW | 239 | ATVIAssist |
Tue Oct 31 20:49:12 +0000 2017 | User_115767: Any help here @AdobeCare? https://t.co/x50e57UG4E
AdobeCare: Hi Jason, please let us know if there is anything we can do to help. Thanks! ^AJ https://t.co/iuwZCjz4Or
User_115767: Pretty much explained my issue in the quoted tweet... dragging an image onto a canvas no longer center snaps it...
AdobeCare: Hi Jason, could you please try resetting the preferences of Photoshop & let us know if it helps with the issue https://t.co/j3Dj2HDknM ^SC
AdobeCare: I am looping in our expert team to help answer your question. Thanks! ^AJ
User_115767: the ctrl+alt+shift on load method didn't work. (2/2)
User_115767: Will have to try that when I have time to watch a video, for stuff like resetting preferences you shouldn't need a video... (1/2)
User_115767: Thanks, it's pretty minor but seriously messes up the workflow I'm used to ;)
AdobeCare: Sorry that this isn't more simple... let us know if the steps in the video work out or if you need further help ^Madison
User_115767: Didn't work. Tried it on another computer, fresh install, same thing...
AdobeCare: Would you please DM the Adobe Product & your purchase details that you have so that we can ask our experts to follow up. ^Raj https://t.co/iuwZCjz4Or
User_115767: sure thing | 250 | AdobeCare |
Sun Oct 29 21:02:31 +0000 2017 | User_115768: whats going on with your app. its totally stuck here for 1 hour and prior to updating froze and didnt work since updating. https://t.co/UpoCzPNqFb
AdobeCare: Hi Jeffrey, were you able to update to Lightroom Classic CC? ^Tanuj
User_115768: nope still down.
AdobeCare: Have you tried signing out/back in or reinstalling the CC desktop app? https://t.co/Ne2f7tDTM0 Let us know! ^Madison
User_115768: yes ive done that multiple times. its happened on previous versions as well.
AdobeCare: Thanks for confirming. We're looping in an expert who can help you out here. They will reply as soon as they're available. ^Madison
User_115768: ok
User_115768: so..when are they available?
AdobeCare: Sorry for this. Let me request the expert to look into this ASAP as he is in office. ^Raj
User_115768: ok. its been very frustrating. i have multiple jobs that i need finished and your application isnt helping.
AdobeCare: Hi Jeffrey, we wanted to check if you had managed to install Lightroom Classic CC. Please let us know if you need further assistance. ^NR https://t.co/iuwZCjz4Or
User_115768: no its still broken. i deleted it and will probably be getting rid of my membership and return when its working properly. thanks
AdobeCare: Jeffrey did you use the process listed in https://t.co/ccvXXUvXuT to delete Lightroom Classic CC? ^Jeff
AdobeCare: Hi there, I am looping our expert team to help answer your question. Thanks! ^MC
User_115768: ill just wait for the next big update. ive wasted my time and patience with adobe products
User_115768: yea ive done everything you guys told me to do. i know its not my mac either as i have the retina imac which is fairly new.
User_115768: you guys have been saying that for weeks now. your product went from being great to now unable to work and terrible. very disappointed.
AdobeCare: Jeffrey I am sorry to hear that. If you face future errors please review the installation logs. https://t.co/okPwBIqSxR ^Jeff | 253 | AdobeCare |
Wed Nov 22 09:14:39 +0000 2017 | User_115770: amazonのfireTVstickが見れない😢
AmazonHelp: こんにちは、アマゾン公式です。Fire TV Stickが見れないというのは、どのような状況でしょうか。一般的なトラブルシューティングを記載したヘルプがございますので、ご参照ください。https://t.co/2pbG55qJ7h ET
User_115770: ありがとうございます。
今、電話で主人が対応していただいてます。
User_115770: 電話で対応してもらいましたが改良されませんでした。
保証期間も過ぎてるので買い直しになるんでしょうね。
AmazonHelp: カスタマーサービスにてお問い合わせ済みとのことで、お手数をおかけいたしました。リプライいただきありがとうございました。ET
User_115770: こちらこそありがとうございました。
AmazonHelp: 恐れ入ります。至らない点も多々あるかとは存じますが、今後ともどうぞよろしくお願いします。ET | 272 | AmazonHelp |
Sat Dec 02 09:17:57 +0000 2017 | User_115771: can I change me sons Xbox live account to his Hotmail account, currently linked to my Hotmail account
XboxSupport: Hi, you can change your Microsoft account email through the steps here: https://t.co/DkEhOHbOYy . If the email your son wants to change to is already associated with a Microsoft account, you'll need to follow those steps to switch the email address on that account too. ^ZM | 277 | XboxSupport |
Sat Oct 28 19:29:38 +0000 2017 | User_115772: Did u release an update today for Lightroom Classic CC?
AdobeCare: Hi there, Lightroom 7.0.1 update was launched recently, please update the app to the latest version. ^TS | 279 | AdobeCare |
Sat Oct 28 23:11:01 +0000 2017 | User_115773: Please tell me why my @115769 has expired, but I’m still being charged????
AdobeCare: Hi there, please DM us you Adobe id so that we may have a quick look at your account details. ^Tanuj https://t.co/iuwZCjz4Or | 281 | AdobeCare |
Sat Oct 28 13:37:52 +0000 2017 | User_115774: are there any plans to add a fast crop mode for the iPad version of LR? It takes too many taps and slows down workflow.
AdobeCare: Hi there, you may suggest it as a feature request at: https://t.co/SE1u3g161W . ^Tanuj | 283 | AdobeCare |
Thu Oct 26 17:20:44 +0000 2017 | User_115776: So apparently the new version of @115777 @115778 has this cool feature where you can't export SVGs. Sick update guys.
AdobeCare: Hi Keelin,
Sorry for the inconvenience. I am able to export SVG in AI CC 2018. Would you mind sharing your workflow, sample file/screenshot? https://t.co/iuwZCjz4Or
User_115776: Seems pretty widespread: https://t.co/ImomzTHO5j
Don't mean to be a jerk, but it's frustrating when an update breaks core functionality.
AdobeCare: Unfortunately, we are not able to reproduce it at our end. I'll still be checking with the development team to find out more on this. ^OM https://t.co/3giRhN4vNJ
User_115775: @115776 It’s intermittent for me. This file fails reliably: https://t.co/6m5a1RQEV9
The “Create subfolder” option just makes an empty “svg” folder
AdobeCare: Thanks for sharing the file, we'll get back to you with updates as we investigate. ^Wren
AdobeCare: Hi Cameron, I am looping in our expert team to help answer your question. Thanks! ^AJ | 290 | AdobeCare |
Wed Oct 18 14:07:45 +0000 2017 | User_115769: Whoa! Come along with Lightroom’s own Ben Warde to get the lowdown: https://t.co/f1FGfdJaNk
https://t.co/6fsIV6WLRV
User_115779: I'm worried as if I update my LR6 standalone programme I could lose it due to the new online version....is this true and if so is this fair!
AdobeCare: Hi Duncan, please update Lightroom to 6.13 from the following link: https://t.co/9vaI2tzHd6 . ^Tanuj | 293 | AdobeCare |
Tue Oct 31 17:01:38 +0000 2017 | User_115780: your online forum is always broken even when I clear my cookies. https://t.co/dDwRPWnm3t
AdobeCare: Hi Lauren, can you try changing your forum screen name at https://t.co/gF69gbjWAQ? That should do the trick! ^Madison | 295 | AdobeCare |
Tue Oct 31 18:07:49 +0000 2017 | User_115781: InDesign 13.0 is exporting all PDFs with blurry links, but links are not missing in INDD file. JPG export is not blurry. Help!
AdobeCare: Hi Jake, any screenshots you can share? What are you export settings? Is this happening on all files with links? ^Wren
AdobeCare: Sorry to hear that! I'm looping in our InDesign expert for help. ^Britt
User_115781: Here is an example of an export before and after. Export settings are unchanged from default. No, only some files. https://t.co/YbCX6dmddc
User_115781: Any word?
AdobeCare: Hi Jack, is there any way you could send me a file to try exporting on my end to try and replicate? ^Wren https://t.co/iuwZCjz4Or
AdobeCare: Hi Jack, we're looping the expert back into this conversation. Thanks! ^AJ
AdobeCare: Thanks! We've passed this info on to our expert- they will review and get back to you ASAP. ^AJ
User_115781: Solved this via phone support | 298 | AdobeCare |
Tue Oct 31 21:43:40 +0000 2017 | User_115782: Quand ton @115783 ne ressemble pas à celui que tu as réservé, & qu'en + d'être sale et en sous-sol, tu te retrouves à 10 dans 1 #logement ! https://t.co/BcEIHe38tq
AirbnbHelp: Hi there, we would like to help. Please DM us your account's email and reservation code so we can further assist. Thank you.
User_115782: I've just sent you a message with details. Thanks for your help
AirbnbHelp: Thank you for that. We have responded to your DM with more information. | 306 | AirbnbHelp |
Tue Oct 31 21:48:16 +0000 2017 | User_115784: Misrepresentation by host. Asked them to cancel my reservation and refund me over AUD1700 - strict policy. No response. Please help.
AirbnbHelp: We are sorry to hear this. Please DM your email address and reservation code so we can look into this for you. Thank you. | 308 | AirbnbHelp |
Tue Oct 31 20:03:55 +0000 2017 | User_115785: @115786 @115787 @15913 can anyone let me know when our pre orders are going to be shipped for xbox one x??
User_115785: @115786 @115787 @15913 Would like to know so I can make sure I have enough money for it...
XboxSupport: Hi there! We'd recommend reaching out to the chat team here: https://t.co/UrUi80i54l ^JA
User_115785: They have no info either..
XboxSupport: We'd recommend keeping an eye out on your email that is associated with your account for further info. ^JA
User_115785: Lol so there's no one @115786 who can say when they're going to be shipped...? That's kinda weird
User_115785: @115786 When someone @115786 or @15913 @115787 @115788 knows when the xbox one x ships let us know. Lol shouldn't b a mystery..
XboxSupport: @115786 Did you pre-order this console via the Microsoft store? If so, then let's have you reach out here: https://t.co/jY7fDjTzLd ^JA
User_115785: @115786 Kinda need to make sure I have 680$ cdn in my bank, so would be nice to know.. I dun just have cash laying around ya know #RealLifeStruggles
User_115785: @115786 Already did they had me call and no one can answer the question. I'm not trying to be a jerk but it's nuts no one has a answer.. | 318 | XboxSupport |
Tue Oct 31 21:17:16 +0000 2017 | User_115789: @XboxSupport redeemed a code for fifa points this afternoon and still haven't got it. Why is this?
XboxSupport: Hello! Would you mind following us and sending a DM with your gamertag and the code you redeemed? ^RR | 320 | XboxSupport |
Tue Oct 31 19:39:09 +0000 2017 | User_115791: @XboxSupport the 5 app on Xboxes not working error code 200, done a power cycle and still the same? Please fix app
XboxSupport: Can you show us what is appearing on your screen? ^RM
User_115791: This is what's on my screen? Not sure if it's Xbox side or my5 side that's broken? Last time it was my5 as had to call head office about it! https://t.co/jnMIVOlNbS | 323 | XboxSupport |
Wed Nov 22 08:55:35 +0000 2017 | User_115792: amazonプライムビデオ、再生エラーが多いです
AmazonHelp: ご不便をおかけしております。アプリをご利用でしょうか。強制停止>端末の再起動にて改善する場合がございますので、お試しください。改善しない場合は、状況を確認しご案内させていただきますのでこちらからカスタマーサービスまでご連絡ください。https://t.co/NtNAX2Qh2u ET | 325 | AmazonHelp |
Tue Oct 31 21:48:40 +0000 2017 | User_115795: Something going on at Preston train station ? @115796
User_115794: @115796 What have you seen?
User_115795: @115796 Nothing, partner was on a train to Preston had to get a Taxi rest of way as was told no trains into Preston for a few hours
User_115794: @115796 Ah maybe @115793 could help on this one
User_115793: @115795 my colleagues @nationalrailenq for more info on how this is affecting services, thanks. 2/2 ^JP
nationalrailenq: @115794 Hi. Emergency services are dealing with an incident, info here: https://t.co/XSpQ4dhtvk | 331 | nationalrailenq |
Mon Aug 29 03:20:05 +0000 2011 | User_115798: Lost your booking number? No worries, just drop me the passenger's name, flight details and email. I'll trace it and email u in no time :) | 348 | |
Tue Oct 31 10:46:56 +0000 2017 | User_115799: CAS-19708536-CB92N2 CRM:0326600 Please check on this I haven't heard from my case officer in weeks and provided all docs.
AirAsiaSupport: We have replied to you via DM. Check it out =) Yana
User_115799: Hi Yana I don’t have any DMs from you. Did you mean email?
AirAsiaSupport: Hi Emma, Could you please follow us so we can DM you again with the email reply sent to you =) Yana
User_115799: Hi Yana, followed!
AirAsiaSupport: Hi Emma, We have replied to you via DM. please check again, Thank you- Mariya | 367 | AirAsiaSupport |
Wed Oct 25 16:02:42 +0000 2017 | User_115801: @AirAsiaSupport Why are you not refunding my trip to Bali for Volcano eruption!!! Urgently refund!!
AirAsiaSupport: Hi Ashutosh , Could you provide us the booking number for further checking. Thanks - Khairul | 371 | AirAsiaSupport |
Tue Oct 31 21:49:51 +0000 2017 | User_115803: Fresh cream palmier @Morrisons bakery Bellshill gets my vote for #star baker 👨🍳😘😋💗just catching up on #gbbo17 don’t know who won yet 😄
Morrisons: Please don't tell me Carol!! I can't wait to go home & find out!! - Chloe
User_115803: My lips are sealed 😋
Morrisons: Somebody else has told me!! I'm gutted :( - Chloe
User_115803: Aahhrrgh! Keep mum, I’m still watching 😄
Morrisons: Don't you worry Carol, my lips are shut!! - Chloe
User_115803: Aww, Sophie deserved winner 👏😄 | 378 | Morrisons |
Tue Oct 31 21:28:45 +0000 2017 | User_115804: so fed up of this very familiar sight at Houghton Regis. Get more staff & stock the place properly. This is just a small example https://t.co/CummsXx7jc
Morrisons: Hi there, sorry about that. Please DM me when you visited the store and I'll look into this. Thanks - Kirsty
User_115804: That's pointless as it's every day, all the time. No matter when I go in. I speak 2the management who r as fed up as I am. They've no staff.
Morrisons: So sorry! Could you send me what store this is in so we can get this to the right people? - Janay
Morrisons: I can see you've sent the store, leave it with us and we'll get this sorted :) - Janay | 385 | Morrisons |
Tue Oct 31 21:26:44 +0000 2017 | User_115805: 3 for £6, unless one is reduced (hidden label on the side!) then it’s 3 for £6.14. Don’t care about the 14p but feel ripped off! https://t.co/jG0fTncMDr
Morrisons: store you bought it from, along with your address and More Card number and I'll get this sorted for you. Thanks - Kirsty
Morrisons: Hi Emma, sorry about that. If a product is reduced then the previous offer isn't applied. Please DM me the barcode and the | 389 | Morrisons |
Tue Oct 31 21:29:39 +0000 2017 | User_115806: I'm new to nike+ run club app, should i start with guided runs or my couch?
NikeSupport: While the Coach plans can be weeks in time. It's up to you to decide what fits you best. (2/2)
NikeSupport: We got this. Both are beneficial to starting the NRC app. The Audio Guided runs are one time runs. (1/2)
User_115806: Thank you nike
NikeSupport: You're welcome, William. Give us a shout if you need assistance with anything else. Good luck with the NRC app. | 395 | NikeSupport |
Sun Oct 29 21:48:00 +0000 2017 | User_115807: Thought Amex values their customers. But boy you got really bad reps on the customer service.
AskAmex: Hi there, I am so sorry to her that. what exactly is the issue you are having?
User_115807: Nope. They weren’t ready to listen what I wanted to say and if I had any questions about anything else and hung up on me.
AskAmex: I am so sorry to hear that. Which U.S. based card do you have? Pls do not share any personal info.
User_115807: Amex Platinum and Amex everyday card.
AskAmex: What exactly is the issue you are having?
User_115807: I’ve asked your sales rep about the payments and she wasn’t ready to listen to any issues that I had.
AskAmex: Apologies for all of the issues. If you have time to chat securely with me, I would be happy to review. ^Rachel
User_115807: Sure. Please drop me a message now.
AskAmex: Great. Please go to https://t.co/crJMnNwi0H log in and select code 10307 and we will continue our conversation there. ^RK | 406 | AskAmex |
Tue Oct 31 16:02:50 +0000 2017 | McDonalds: So what’ll it be this #Halloween: a trick or a treat? Let us know below. #TrickorTweet https://t.co/xwjAZp0C2v
User_115809: Treat me!
User_752118: treat
User_752120: Treat!
User_752121: TRICK
User_117367: TrikntrEt ! | 409 | McDonalds |
Tue Oct 31 16:13:35 +0000 2017 | User_115811: I cant Connect my Interactive Broker ( Canada) with yahoo finance App in ios 11, Any suggestions.. ??
YahooCare: Hi - are you receiving an error message when trying to link the account? | 601 | YahooCare |
Tue Oct 31 21:58:49 +0000 2017 | User_115813: I have to be at work at 2pm tomorrow. My new phone is being overnighted but it may not be there until then. I have no other ride.
AskLyft: Hi there, thanks for reaching out. Please send us a DM so we can continue our conversation. https://t.co/SXpdictw1A | 603 | AskLyft |
Tue Oct 31 21:57:56 +0000 2017 | User_115814: whats wrong w/ amazon leavin shit outside like ups...🤔
UPSHelp: Please let us know how we can help and DM your tracking # using this link. ^MC https://t.co/wKJHDXWGRQ | 605 | UPSHelp |
Fri Oct 27 15:48:13 +0000 2017 | User_115816: Worth the squeeze: when you’ve got us helping you along the way, owning your own #smallbiz can be quite fruitful! https://t.co/AgBM1TRAcD
User_115815: that small biz tyrant a dime yo. nice @115817
UPSHelp: I'm sorry to hear that. Let us know what happened and if you have a tracking # please send that too. ^MC https://t.co/wKJHDXWGRQ | 608 | UPSHelp |
Sat Aug 06 01:31:50 +0000 2016 | User_115818: i booked my flight using delta amex card. Checking in now & was being charged for baggage
Delta: Glad to check. Pls, DM your confirmation number for assistance. *QB https://t.co/6iDGBJAc2m
User_115818: DM sent | 611 | Delta |
Thu Oct 19 22:56:27 +0000 2017 | User_115819: My grandma's laying #Poolside thanks to @McDonalds delicious New #ButtermilkCrispyTenders https://t.co/4sy9hatKTi
McDonalds: Don't forget - this Sunday is Bring Your Grandma to McDonald's Day. See you then!
User_115819: My granny will be attending @ the McD’s in Heaven! Would give anything to be able to bring her myself! | 614 | McDonalds |
Tue Oct 31 22:16:32 +0000 2017 | User_115820: Way to drop the ball on customer service @115821 so pissed right now!
AmazonHelp: I'm sorry we've let you down! Without providing any personal information, will you describe the issue? We'd love to help. ^TN
User_115820: 3 different people have given 3 different answers and I still don't have my order. Says delivered Saturday, was not, I was home all day
AmazonHelp: We'd like to take a further look into this with you! Please reach us by phone or chat here: https://t.co/hApLpMlfHN ^AG
User_115820: I frankly don't have the patience for another chat with your "customer service" people today. | 617 | AmazonHelp |
Tue Oct 31 22:19:34 +0000 2017 | User_115822: I want my amazon payments account CLOSED. dm me please.
AmazonHelp: I am unable to affect your account via Twitter. For real time support, phone or chat use this link: https://t.co/hApLpMlfHN ^CH | 621 | AmazonHelp |
Tue Oct 31 22:12:37 +0000 2017 | User_115824: also, beim Addams Family-Film in Prime sind Bild und Ton nicht wirklich synchron. Wie kommt's?
AmazonHelp: Hi, wir erhalten die Filme/Serien so vom jeweiligen Studio. Gebe ich aber direkt als Feedback dorthin weiter. Gruß ^JS
User_115824: Okay, danke für die Info
AmazonHelp: Wir haben zu danken. Schönen Abend noch. ^JS | 624 | AmazonHelp |
Tue Oct 31 21:27:49 +0000 2017 | User_115828: PLAYERUNKNOWN'S BATTLEGROUNDS is now available for preorder on Xbox One consoles - https://t.co/bqLHcBDqAb https://t.co/muLIqeHq0o
User_115826: How about you guys figure out my Xbox One X project Scorpio edition first. No expected delivery or shipping date and it’s only a week away
AmazonHelp: I'm sorry for the wait. You'll receive an email as soon as we have an estimated delivery date. ^FJ
User_115827: @115826 Yeah this is crazy we’re less than a week away and still no Shipping Information on something that we Pre-ordered back in August
AmazonHelp: Thanks for your patience. ^KM | 630 | AmazonHelp |
Tue Oct 31 21:34:58 +0000 2017 | User_115829: my package was ‘accidentally’ opened.. 4 items missing worth £97.
You need better delivery drivers!! https://t.co/f6SaVBSMqM
AmazonHelp: I'm sorry your order arrived in this condition! Please reach out to us for available options: https://t.co/JzP7hlA23B ^DG | 632 | AmazonHelp |
Tue Oct 31 21:39:58 +0000 2017 | User_115831: @AmazonHelp why is my order at my local courier for the last 6 days and still hasn’t been delivered to me?? Over 1 week late 😡
AmazonHelp: I'm sorry for the wait. Please reach out to us so we can take a closer look at this delivery: https://t.co/JzP7hlA23B ^SH | 634 | AmazonHelp |
Tue Oct 31 22:05:36 +0000 2017 | User_115832: Thanks for the style advice, @115833 look ...I think? #Halloween2017 #flamingo https://t.co/XvI54La043
AmazonHelp: Alexa says both styles are working for you! My vote goes to the Flamingo look! ^SE | 636 | AmazonHelp |
Mon Oct 30 23:44:45 +0000 2017 | User_115834: Bought an @115821 Echo Show and it won’t recognize a single @AmazonHelp account in our household. WTF, guys?
AmazonHelp: Oh no, I'm sorry for the issues! For troubleshooting, please check out our Echo Help pages here: https://t.co/a31c4ynHES ^SG
User_115834: Nothing there helped me with the Echo Show
User_115834: Is the Echo Show no longer supported?
AmazonHelp: The Echo Show is supported, please reach us for some live troubleshooting at your convenience: https://t.co/hApLpMlfHN ^DW
User_115834: Hi ready for some help
AmazonHelp: Were you able to reach us at the link DW provided? ^TR | 643 | AmazonHelp |
Tue Oct 31 21:40:30 +0000 2017 | User_115835: .@AmazonHelp Item has not been delivered but tracking says it was handed to me over an hour ago... 2nd time this has happened. Sort it out https://t.co/42W82GcARk
AmazonHelp: I'm so sorry you didn't receive your parcel! We'd like a chance to look into this with you here: https://t.co/JzP7hlA23B ^SY
User_115835: That page is useless - doesn’t allow me to state it hasn’t been delivered; only tells me it has! How can you sort this out?
AmazonHelp: You can also request a call back here Martin https://t.co/zH8UlhTGcc ^KM | 646 | AmazonHelp |
Tue Oct 31 22:17:47 +0000 2017 | User_115836: In response to your @115830 packing video, this packaging was for a 2ft washing line pole @115837 https://t.co/X21SQHgC0K
AmazonHelp: Thanks for bringing this to our attention! Please also leave packing feedback here: https://t.co/PMiShxgPvp so we may improve.^KL | 649 | AmazonHelp |
Tue Oct 31 22:11:15 +0000 2017 | User_115838: Is it possible to prevent AMZL from delivering my packages moving forward? Stuff is either lost/stolen/broken EVERY time.
AmazonHelp: Oh no! We want to hear more about your experience with AMZL. Please provide your feedback here: https://t.co/hApLpMlfHN ^SH
User_115838: I don't want a form to fill out that logs a response no one reads. I want to prevent AMZL from touching my stuff. Possible, or no?
AmazonHelp: Is there a current order you're having difficulties with? Please let us know, we'd like to help! ^KL
User_115838: Already started the return. UPS gets it from my doorstep tomorrow. Order 111-5014070-4118645
AmazonHelp: Provide your details here: https://t.co/6f6cWZv7vm and my team will escalate the order to Amazon Logistics for feedback. ^EZ | 652 | AmazonHelp |
Tue Oct 31 22:02:14 +0000 2017 | User_115839: it’d be nice if the book I waited 4 months for wasn’t damaged inside of an undented box. #twinpeaks #twin… https://t.co/Lac4K7iQzJ https://t.co/JroqJKrH9Q
AmazonHelp: I'm sorry your book arrived this way! You can find replacement/refund options here: https://t.co/zRrkpVcaDF ^VS
User_115839: Already handled, just venting. It was a pretty big bummer.
AmazonHelp: Let us know if there’s anything else we can do for you! We're happy to help out any way we can! ^FR | 659 | AmazonHelp |
Fri Oct 27 10:58:09 +0000 2017 | User_115841: CONCURSO 👻🎃:Tarjetas regalo en @115821 por tu foto en la cama disfrazado y #ColchonMorfeoHalloween en los post promo:https://t.co/xAsY6KwLZa https://t.co/7yOZvlwBwN
User_115840: @115821 Feliz #Halloween2017 https://t.co/edHbRDnM8x
AmazonHelp: ¡Que lindoooooooooo! 😍🐶🎃 ^JJ https://t.co/YSOVnjaPrO | 662 | AmazonHelp |
Tue Oct 31 21:50:49 +0000 2017 | User_115842: delivery I paid for today,didn’t arrive.why not?i paid enough for it.where is it??I’m unhappy.refund the delivery charge
AmazonHelp: Oh no! Please contact us via phone/chat here: https://t.co/JzP7hlA23B
We're unable to view order details via Twitter. ^KL | 664 | AmazonHelp |
Tue Oct 31 22:11:10 +0000 2017 | User_115843: Anna Inspired in idea lab at school to be @115821 package being shipped to Narnia! "Amazon can go anywhere" according to Anna. https://t.co/TyvKhuu7su
AmazonHelp: You're not lion! She even shows witch way is up! That's quite the wardrobe! ^AC
User_115843: Aww your reply made her night! | 667 | AmazonHelp |
Tue Oct 31 20:59:45 +0000 2017 | User_115844: I'm NEVER using Amazon again! After waiting in all day as item is "out for delivery", they've only gone and sent it to the WRONG COUNTRY!
User_115845: WHAT IN THE WORLD?! | 672 | AmazonHelp |
Tue Oct 31 20:06:57 +0000 2017 | User_115846: My package from @115821 with my Halloween costume was “delivered” Friday but I don’t have I so searching everywhere for a last minute idea.
User_115847: @115821 Remember my head phones and they brought them within minutes
AmazonHelp: Sorry about your costume, Mike! Who's the carrier responsible for the delivery? Let's check here: https://t.co/Y5jpI9gRhE ^JZ
User_115846: @115821 Yeah idk the shipping company and it says “mike Ziemer” signed for it in the mail room at our building lol
User_115846: Order # 111-2117487-4864265
User_115846: No idea how to see that. It was 2 day shipping though.
AmazonHelp: That's okay! Thanks for checking! Please contact us by phone or chat and we can look into this: https://t.co/hApLpMlfHN ^BN
AmazonHelp: You would have shipment confirmation e-mail, on the email you will see the carrier that was assigned the delivery. ^CH
User_115846: This*
User_115846: We don’t have a mail room and I was in LA so I didn’t sign for Thai. https://t.co/9pSiysi4UR
AmazonHelp: We would like to look into this, please provide some additional details using this form: https://t.co/jQff00Zi5x ^CH
User_115846: I mean my party is in 4 hours, if it’s not here I just need a refund. Don’t need a monkey costume any time but tonight lol | 678 | AmazonHelp |
Tue Oct 31 13:34:50 +0000 2017 | User_115848: How @115821 packages china https://t.co/fO9vbus18E
User_115848: https://t.co/Gb0beuA3IN
AmazonHelp: We're always looking for ways to improve and we'd like to hear your feedback on this packaging: https://t.co/vjMFYkFFd1 ^KN
AmazonHelp: I'm sorry for the trouble this has caused you; please contact us so we may lend you a hand: https://t.co/hApLpMlfHN ^WM
User_115848: Doesn’t work for vine orders. Also got pureology conditioning mask that was opened and leaking. | 682 | AmazonHelp |
Tue Oct 31 21:45:15 +0000 2017 | User_115849: @115821 @AmazonHelp @115851 Order# 3632693-6196346. You couldn't deliver EVEN AFTER A MONTH. You should be ashamed of yourself.
AmazonHelp: Please report this to our support team here: https://t.co/TdDksLo6Mf and we'll look into this. 2/2 ^HD
AmazonHelp: Apologies for the delay in delivery of your order, James. We'd like to take a closer look. 1/2 ^HD
User_115849: Already contacted 3-4 times in the last month. But all I got was assurance that matter is escalated & new status will be provided in 1 day!
User_115849: It's more than ONE MONTH for something that should have taken 2 days. 'Apologies' won't work. Please do some real work & get it delivered.
AmazonHelp: Please share your details here:https://t.co/GIJyeYqKE0 and I'll get back to you. 2/2 ^HD
AmazonHelp: I understand your concern, James. Allow me to take a closer look. 1/2 ^HD
User_115849: Details sent. Please check.
AmazonHelp: Thanks for confirming that the details have been shared. Our team will give it a look and reach out shortly. ^AB | 690 | AmazonHelp |
Tue Oct 31 22:10:21 +0000 2017 | User_115852: since when you stop giving 20% off videogame pre-orders (amazon prime members) im confused? why?
AmazonHelp: We still offer discounts on eligible physical game pre-orders. For further details on Prime benefits: https://t.co/80y2YnlQGJ ^MB | 693 | AmazonHelp |
Tue Oct 31 21:17:03 +0000 2017 | User_115853: Just pulled another #Amazon delivery out of the bushes since the #amzl people can’t walk the extra 2 ft to my door. So tired of this.
AmazonHelp: I'm sorry we let you down! We'd like to make sure this is addressed. Please provide some details here: https://t.co/z6evtFsZI5 ^BN | 695 | AmazonHelp |
Tue Oct 31 22:16:56 +0000 2017 | User_115854: why are my I️’s changing not showing up correctly on any of my social media platforms? https://t.co/GyRvpyVnkE
User_115854: https://t.co/NV0yucs0lB
AppleSupport: We're here for you. Which version of the iOS are you running? Check from Settings > General > About.
User_115854: The newest update. I️ made sure to download it yesterday.
AppleSupport: Lets take a closer look into this issue. Select the following link to join us in a DM and we'll go from there. https://t.co/GDrqU22YpT | 700 | AppleSupport |
Tue Oct 31 21:29:22 +0000 2017 | User_115855: What is up with this “ I️ “
User_115855: Why are my I’s question marks ?
User_115855: I️ need answers because it’s annoying 🙃
AppleSupport: We'd like to look into this with you. Which model do you have and is iOS 11.1 installed? Any steps tried so far?
User_115855: I️ have an iPhone 7 Plus and yes I️ do
AppleSupport: That's great it has iOS 11.1 as we can rule out being outdated. Any steps tried since this started? Do you recall when it started?
User_115855: Last night
User_115855: This is what it looks like https://t.co/XCQU2l4xUB
AppleSupport: Any steps tried since it started last night?
User_115855: Tried resetting my settings .. restarting my phone .. all that
AppleSupport: Let's go to DM for the next steps. DM us here: https://t.co/GDrqU22YpT | 711 | AppleSupport |
Tue Oct 31 22:19:32 +0000 2017 | User_115856: Hey @AppleSupport and anyone else who upgraded to ios11.1, are y’all having issues with capital “I️” in the Mail app? As it puts in “A”?
AppleSupport: Hey, let's work together to figure out what's going on. Meet us in DM and we'll continue from there. https://t.co/GDrqU22YpT | 714 | AppleSupport |