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ssential to the success of any change initiative. Using Kotter’s Model can help ensure effective change management and realize the benefits of the change initiative. This 2023 article was updated in 2025. Further Reading If you enjoyed this change management article, then here are some other articles you may find usefu... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.495 | 0.864 | ["management", "salary"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.734581 | [
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Skip to content Kotter Change Management: How to Apply the 8 Steps Successfully By Hadi Ahmadi (Soroush) Published on January 20, 2025 Category: ITIL , ITSM , Service Desk Let’s talk about the Kotter change management model. Albert Einstein has a beautiful saying: “The measure of intelligence is the ability to change.”... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.668 | 0.858 | ["management", "leadership", "philosophy"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.735175 | [
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ve, navigating change management can be challenging. In this article, I explain John P. Kotter’s 8-step Model for change management and how it helps with change management and enablement. This article explains John P. Kotter’s 8-step Model for change management and how it helps with change management and enablement. #I... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.644 | 0.848 | ["management", "crisis"] | 491 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.735402 | [
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in with good intentions but produce poor results. As frustration builds after an unsuccessful change attempt, the change beneficiaries face the painful question: What happened? There are many potential reasons for poor results from a large-scale change effort. However, many times, failure comes from the lack of initial... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.463 | 0.85 | ["leadership", "philosophy"] | 500 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.735585 | [
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es to sustain the change effort in the long term. This approach is part of Kotter’s 8-step Model. What is Change Management? Change management encapsulates the planning, implementation, and monitoring of changes to achieve organizational goals. In today’s fast-paced business environment, change management is essential ... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.462 | 0.844 | ["management", "strategy", "philosophy"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.735772 | [
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ange, formulating a plan, communicating the change, and monitoring the progress of the change. In addition to change management (now called change enablement), organizational change management is a general management practice in ITIL 4. It focuses on changing people’s behavior and culture for success. People are the co... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.481 | 0.848 | ["management", "leadership", "philosophy"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.735977 | [
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illing and ready participation, and sustainable improvement. Furthermore, organizational transformation is not an overnight achievement but a journey. For effective organizational change management, there are many models that an organization can adopt. One of these models is Kotter’s 8-step Model. Kotter’s 8-Step Chang... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.653 | 0.824 | ["management", "philosophy"] | 454 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.736116 | [
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a framework for managing change in organizations. Kotter’s 8-step Model provides a comprehensive approach to change management and has been widely adopted globally. The Kotter 8-step Model includes the following steps: Create a sense of urgency Create a coalition Formulate a strategic and innovative vision Communicate ... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.671 | 0.852 | ["strategy", "management", "communication", "philosophy"] | 510 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.736311 | [
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step Model steps is covered in more detail below. Kotter’s 8-step Model provides a comprehensive approach to change management & has been widely adopted globally. This article explains its 8 steps. #ITSM #ServiceDesk #ITIL4 Share on X Kotter Change Management Step 1: Create a Sense of Urgency This step in Kotter’s 8-st... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.648 | 0.842 | ["management"] | 460 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.736436 | [
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nd communicating the urgency to all stakeholders. It is essential to ensure that everyone understands the importance of the change, and the sense of urgency helps create the initial motivation to get things moving. The following can be used to create a sense of urgency: Identify existing threats and scenarios and show ... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.37 | 0.862 | ["communication", "motivation", "philosophy"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.736558 | [
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s to get people talking Cite requests from customers, external stakeholders, and people active in the issue to strengthen the change argument. For change management to succeed, Kotter suggests that you must work really hard at this first step – spending significant time and energy creating urgency before moving on to t... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.53 | 0.864 | ["management", "rhetoric"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.736694 | [
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stakeholders and building a team to lead the change initiative. This need requires strong leadership and visible support from key people in the organization because managing change is not enough; you must lead it. Effective change leaders can be found throughout your organization, and this doesn’t necessarily follow tr... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.522 | 0.848 | ["leadership", "management", "career"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.736817 | [
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job title, position, expertise, and political importance. Once formed, the “change coalition” must work as a team and continue to create urgency and momentum around the need for change. To form a coalition: Ensure you have a good mix of people from different departments and levels Examine weaknesses among the coalition... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.513 | 0.862 | ["management", "philosophy", "career"] | 511 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.736950 | [
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ins each step of Kotter’s 8-step Model for change management/enablement. #ITSM #ServiceDesk #ITIL4 Share on X Kotter Change Management Step 3: Craft a Vision & Strategy for Change This step in Kotter’s 8-step Model includes creating a clear and compelling vision for the future and identifying the initiatives needed to ... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.522 | 0.84 | ["strategy", "management", "communication", "war_conflict"] | 441 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.737077 | [
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to ensure everyone can work toward the same goal. When you start thinking about change, you’ll probably have a lot of great ideas and solutions floating around in your head. Link these concepts into an overall vision that people can easily understand and remember. A clear vision will help everyone know why you’re askin... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.408 | 0.87 | ["strategy", "war_conflict", "philosophy"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.737202 | [
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tly describe the vision Develop a strategy to implement this vision. Kotter Change Management Step 4: Communicate the Vision & Get Buy-In Don’t just hold special meetings to communicate the vision. Instead, talk about it every chance you get. When you keep it fresh in everyone’s mind, they will remember and respond to ... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.501 | 0.872 | ["strategy", "communication", "management"] | 499 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.737362 | [
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should show what behavior you expect from others. To communicate with an organizational change management perspective, do the following: Address people’s concerns and frustrations openly and honestly Apply the vision to all elements of operations – from training to performance reviews Define everything based on that vi... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.523 | 0.854 | ["communication", "strategy", "management", "war_conflict", "philosophy"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.737496 | [
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s 8-step Model includes identifying and removing any obstacles that may prevent the change initiative from moving forward. Potential barriers can include processes, systems, culture, and even people. If you’ve followed Kotter’s 8-step Model’s steps and reached this point in the change (and organizational change managem... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.634 | 0.844 | ["communication", "strategy", "management", "war_conflict"] | 492 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.737646 | [
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front of the successful implementation of change. To empower actions and remove obstacles: Identify or hire change leaders to play a key role in delivering change Look at the organizational structure, job descriptions, and performance and compensation systems to ensure they align with the vision Recognize and reward pe... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.499 | 0.706 | ["leadership", "strategy", "career", "interview", "salary"] | 492 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.737768 | [
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action to remove obstacles (human or otherwise). Kotter Change Management Step 6: Generate Short-Term Wins This step in Kotter’s 8-step Model includes identifying and celebrating early successes to build momentum and maintain motivation. A short-term win can help demonstrate the benefits of a change plan and satisfy st... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.495 | 0.824 | ["management", "motivation", "salary"] | 424 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.737899 | [
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it incentivizes everyone involved in the change. It helps to write three questions to answer on a board: What? Why? How? And a short-term win must meet the following three criteria: Your success must be unambiguous Success should be tangible and visible throughout the organization Success must be clearly related to the... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.38 | 0.848 | ["motivation"] | 473 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.738018 | [
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ating short-term goals, not just long-term goals. 'Little motivates people more than success. But short-term success means creating short-term goals, not just long-term goals.' #ITSM #ServiceDesk #ITIL4 Share on X For short-term wins: Don’t choose short-term goals that are expensive and time-consuming Analyze the pros ... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.445 | 0.85 | ["motivation", "war_conflict"] | 494 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.738140 | [
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ve Reward people who help you achieve your goals. Kotter Change Management Step 7: Sustain Momentum and Scale Change This step in Kotter’s 8-step Model includes building on the momentum created by short-term wins and continuing to drive the change initiative forward. The quick wins are just the start of achieving long-... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.672 | 0.866 | ["war_conflict", "leadership", "management"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.738273 | [
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you’ve made Bring in new change agents and leaders for your change coalition to keep things fresh. Using Kotter’s Model can help ensure effective change management & realize the benefits of the change initiative. This article explains. #ITSM #ServiceDesk #ITIL4 Share on X Kotter Change Management Step 8: Anchor the Cha... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.674 | 0.846 | ["management", "salary", "leadership"] | 456 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.738406 | [
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that its benefits are realized in the long term. This step includes embedding change in the organization’s culture and processes. To help anchor the change: Talk about progress – tell success stories and repeat other stories you hear Remind new employees of the ideals and values of change when hiring and training Publi... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.622 | 0.868 | ["leadership", "ethics", "interview", "salary"] | 507 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.738548 | [
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ns to replace key change leaders as they move on. Benefits Kotter’s Model Kotter’s 8-step Model for change management has several advantages. The Model provides a holistic approach to change management and ensures that all aspects of the change initiative are considered. Kotter’s 8-step Model also provides a framework ... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.533 | 0.828 | ["management", "leadership", "communication", "salary"] | 425 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.738675 | [
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– adoption advice The Win(d)s of Change Management – DevSecOps What is ITSM? Definition, Benefits, and Best Practices (2025 Guide) ITIL 4 Explained: Framework, Practices, and Key Changes What Is ITIL? Complete Definition, Benefits, & Evolution (2025 Guide) ITSM Tools List 2025 – Compare Leading ITSM Platforms Enterpris... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.572 | 0.852 | ["management", "salary", "leadership", "philosophy"] | 511 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.738855 | [
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Availability Please use the website search capability to find more helpful ITSM articles on topics such as service management strategy, why change initiatives fail, improving the status quo, managing transformational efforts, project management, change management plans, successful change management tips, team member de... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.499 | 0.68 | ["management", "strategy", "communication", "philosophy"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.739098 | [
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nal culture change, communications planning, Lewin’s change management model, and delivering desired outcomes. Hadi Ahmadi (Soroush) MedaNet Company at CEO Soroush is a ITSM consultant and helping organizations to start, implement and develop effective services strategies. He is a leader, ITIL lecturer, and consultant ... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.574 | 0.848 | ["strategy", "leadership", "communication", "management"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.739203 | [
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pecialized fields: ITSM,ITOM,ITAM, ESM and Digital transformation in Persian language. Want ITSM best practice and advice delivered directly to your inbox? Why not sign up for our newsletter? This way you won't miss any of the latest ITSM tips and tricks. Sign Up Now! More Topics to Explore By Roman Jouravlev March 2, ... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.526 | 0.872 | ["philosophy"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.739293 | [
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hat to Do When Users Don’t Respond By Roger Labelle June 24, 2025 How AI Revolutionizes Your ITSM Knowledge Management By David Keen February 3, 2026 How to Build a High-Value Process Library for IT Service Management By Stephen Mann February 11, 2026 ITIL (Version 5) Management Practices Explained: Complete List and D... | https://itsm.tools/kotter-change-management/ | Kotter Change Management: How to Apply the 8 Steps Successfully | itsm.tools | unknown | false | 0.52 | 0.7 | ["management", "agents", "education"] | 450 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.739382 | [
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, MD, MPH, is Associate Professor and Program Director, Endocrinology Fellowship 6 Maryjo Cleveland, MD, is Associate Professor and Program Director, Geriatric Medicine Fellowship 7 Christopher Kelly, MD, is Assistant Professor 8 Jacqueline Lippert, MD, is Assistant Professor 9 Nina Mastandrea, BS, is Web and Social Me... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.515 | 0.672 | ["management"] | 419 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.951625 | [
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J Grad Med Educ . 2023 Feb;15(1):98–104. doi: 10.4300/JGME-D-22-00191.1 Using Kotter's Change Management Framework to Redesign Departmental GME Recruitment Matthew C Miles Matthew C Miles , MD, MEd 1 All authors are with the Wake Forest University School of Medicine and Atrium Health Wake Forest Baptist Medical Center ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.592 | 0.864 | ["education", "management"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.951995 | [
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thew C Miles 1, 2, ✉ , Karl M Richardson Karl M Richardson , MD 1 All authors are with the Wake Forest University School of Medicine and Atrium Health Wake Forest Baptist Medical Center 3 Karl M. Richardson, MD, is Assistant Professor, Associate Program Director, Internal Medicine Residency Program Find articles by Kar... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.503 | 0.728 | ["education"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.952136 | [
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ke Forest Baptist Medical Center 4 Rachel Wolfe, MD, is Assistant Professor and Program Director, Rheumatology Fellowship Find articles by Rachel Wolfe 1, 4 , Kristen Hairston Kristen Hairston , MD, MPH 1 All authors are with the Wake Forest University School of Medicine and Atrium Health Wake Forest Baptist Medical Ce... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.504 | 0.714 | ["education"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.952260 | [
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, Maryjo Cleveland Maryjo Cleveland , MD 1 All authors are with the Wake Forest University School of Medicine and Atrium Health Wake Forest Baptist Medical Center 6 Maryjo Cleveland, MD, is Associate Professor and Program Director, Geriatric Medicine Fellowship Find articles by Maryjo Cleveland 1, 6 , Christopher Kelly... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.496 | 0.712 | ["education"] | 511 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.952385 | [
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nter 7 Christopher Kelly, MD, is Assistant Professor Find articles by Christopher Kelly 1, 7 , Jacqueline Lippert Jacqueline Lippert , MD 1 All authors are with the Wake Forest University School of Medicine and Atrium Health Wake Forest Baptist Medical Center 8 Jacqueline Lippert, MD, is Assistant Professor Find articl... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.518 | 0.718 | ["education"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.952510 | [
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Atrium Health Wake Forest Baptist Medical Center 9 Nina Mastandrea, BS, is Web and Social Media Manager Find articles by Nina Mastandrea 1, 9 , Zachary Pruitt Zachary Pruitt , MD 1 All authors are with the Wake Forest University School of Medicine and Atrium Health Wake Forest Baptist Medical Center 10 Zachary Pruitt, ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.512 | 0.718 | ["education", "philosophy", "management"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.952683 | [
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ll authors are with the Wake Forest University School of Medicine and Atrium Health Wake Forest Baptist Medical Center 2 Matthew C. Miles, MD, MEd, is Associate Professor and Program Director, Pulmonary and Critical Care Medicine Fellowship 3 Karl M. Richardson, MD, is Assistant Professor, Associate Program Director, I... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.492 | 0.85 | ["education"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.952828 | [
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icine Resident ✉ Corresponding author: Matthew C. Miles, MD, MEd, Wake Forest Baptist Medical Center, mmiles@wakehealth.edu , Twitter @DrMCMiles Editor's Note: The online version of this article contains the mind map exercises used in the study, resources provided, a summary of implemented major changes, and further da... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.474 | 0.84 | ["education"] | 447 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.952960 | [
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Jul 13; Revised 2022 Nov 3; Accepted 2022 Nov 9. PMC Copyright notice PMCID: PMC9934828 PMID: 36817526 Abstract Background In light of the COVID-19 pandemic, dramatic change in the graduate medical education (GME) trainee recruitment process was required. Kotter's 8-Step Change Model is a change management framework th... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.604 | 0.826 | ["management", "education"] | 418 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.953087 | [
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GME initiatives but not for recruitment redesign. Objective To implement major change in program recruitment during the COVID-19 pandemic while maintaining Match outcomes and a high-quality candidate experience. Methods In 2020, we applied Kotter's 8 steps to implement major changes to program recruitment for a departm... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.447 | 0.822 | ["interview"] | 435 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.953212 | [
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icine residency and 14 subspecialty fellowships). We collected each program's Match fill rates and used Google Analytics to collect monthly website traffic for the year prior to our change process and the subsequent 2 years. Standardized post-interview survey questions were created, and these results were reviewed for ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.536 | 0.84 | ["interview", "philosophy"] | 485 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.953361 | [
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am fill rates remained high after implementation. Website engagement improved with peak monthly page rates doubling over previous values. During the highest traffic month, the average time on site increased for 7 programs, while the bounce rate decreased by more than half for 10 programs. Candidate descriptive feedback... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.358 | 0.854 | ["ethics", "resume", "interview"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.953486 | [
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maintained Match fill rates and increased website engagement. Introduction As our graduate medical education (GME) programs approached the recruitment season of 2020, we recognized a need to change our practices drastically and rapidly due to the COVID-19 pandemic. We immediately redesigned recruitment for a virtual en... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.447 | 0.84 | ["interview", "education"] | 511 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.953608 | [
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g methods of increasing programs' digital visibility, 1 transitioning to virtual interviews, 2 and selecting social media platforms 3 ), these insights were not available at the time of our initial planning. We thus implemented a well-known change management strategy developed by John P. Kotter and known as Kotter's 8-... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.576 | 0.832 | ["strategy", "management", "interview", "philosophy"] | 423 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.953730 | [
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pplied to many industries, including health care. 6 , 7 GME programs have used this model to address the transition to competency-based medical education, 8 didactics redesign, 9 and trainee wellness, 10 but we are not aware of previous descriptions applying it to recruitment. The objective of our article is to describ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.533 | 0.858 | ["communication", "resume", "war_conflict", "education"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.953853 | [
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and acceptability of using the framework to guide change and the interventions themselves. Methods Setting and Participants This study was completed at Wake Forest University School of Medicine, within the Department of Internal Medicine, which includes 15 GME programs (one general internal medicine residency and a wid... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.568 | 0.84 | ["education"] | 481 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.954012 | [
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mittee at the direction of the chair of medicine. A departmentally funded project manager was assigned to assist with administrative tasks including communication and group organization. Interventions We followed Kotter's 8 steps for our process using committee video conference meetings every 2 weeks for 8 sessions and... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.436 | 0.84 | ["communication", "management"] | 477 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.954155 | [
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ms that were detailed in emailed meeting minutes. At the same time, we alerted programs via email of both the need for change and impending support that our group would provide in the coming months. Early discussions focused on 2 ways of process thinking that ultimately informed larger group brainstorming exercises: th... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.558 | 0.844 | ["strategy", "interview", "philosophy"] | 486 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.954288 | [
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instorming considerations for these 2 strategies. Areas for specific content development or improvement were distributed to all 15 programs. Below we describe steps 1 to 3 in Kotter's 8 steps for our process, which culminated in forming a strategic vision and initiatives. Steps 4 to 8 of our process follow from this im... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.487 | 0.866 | ["strategy", "management", "philosophy"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.954417 | [
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nagement Kotter's Step Our Virtual Recruitment Process Approach 1. Create a sense of urgency ▪ Reviewed AAMC, AAIM, NRMP, and other organization recommendations that all recruitment should be virtual for the 2020-2021 recruiting season. ▪ Working with department chair and residency program director, workgroup co-chairs... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.453 | 0.848 | [] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.954532 | [
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ty for the workgroup, selecting a diverse representation of specialties, experience, and demography. 3. Form a strategic vision ▪ Held initial broad-scope discussions regarding the workgroup charge and areas of focus. ▪ Used mind-mapping technique for brainstorming with time for reflection and revision. ▪ Selected 5 fo... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.545 | 0.676 | ["strategy", "communication", "philosophy"] | 436 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.954669 | [
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ouch” as a guiding concept for implementation. 4. Enlist a volunteer army ▪ Communicated to all department training programs regarding the project, including opportunity for dialogue and FAQs. ▪ Solicited input and direct support from trainees and faculty for website and social media additions in addition to video role... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.379 | 0.842 | ["communication", "war_conflict"] | 490 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.954796 | [
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n. ▪ Developed suggested video content templates. ▪ Purchased departmental video interviewing solution with training for coordinators. ▪ Scaffolding support for website design, social media content generation, and interview day structure were implemented. ▪ Specific website developers assigned to the project. ▪ Marketi... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.545 | 0.684 | ["interview"] | 491 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.954953 | [
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chased, and postage funded through department. 6. Generate short-term wins ▪ Rapidly reviewed and discussed new website design and initial video products. ▪ Rapidly developed, deployed, and then analyzed a social media survey exploring how our current trainees learned about their respective program. ▪ Launched program-... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.544 | 0.68 | ["interview"] | 482 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.955069 | [
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letion at monthly department fellowship meetings. ▪ Updated on all focus areas via email biweekly. ▪ Updated with brief video on gift box development. ▪ Just-in-time support given for interview day through program coordinators. ▪ Post-interview, updated web page that targeted the ranking decision process and follow-up ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.548 | 0.84 | ["interview", "decision_making"] | 478 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.955204 | [
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ouse staff and increase social media exposure. 8. Institute change ▪ Ongoing planning for future recruitment years, including further integration of website and social media content including candidate interactivity. ▪ Measure and report on success of the class recruited during this process. Open in a new tab Abbreviat... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.381 | 0.838 | ["strategy", "networking", "interview", "diplomacy", "education"] | 495 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.955346 | [
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atching Program; GME, graduate medical education. Outcomes Measured Our primary goals were maintaining program fill rates and providing a high-quality candidate experience. Outcomes of the National Resident Matching Program (NRMP) Medical Specialties Match were collected from the NRMP report “NRMP Program Results 2018-... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.479 | 0.838 | ["interview", "education", "philosophy"] | 507 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.955475 | [
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ctors did not agree to disclose this information. To assess the candidate experience and acceptability, we collected data on website engagement and candidate perceptions. Within Kotter's framework, these align with identifying short-term wins to help promote ongoing change. Google Analytics was used to compare data fro... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.546 | 0.828 | ["interview", "philosophy"] | 473 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.955628 | [
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2020-2021, and 2021-2022 (through December 2021). We examined monthly website page views, mean time on site (measured in seconds), and bounce rate (the percentage of visitors who left the web page or closed their browsers instead of clicking something on the page). Data were compared from pre-pandemic (2019-2020) and p... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.389 | 0.846 | [] | 493 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.955823 | [
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ellowships, since the Match timings are separate. September of each year had consistently high amounts of website traffic, and we specifically examined time on site and bounce rate for each program during this month. Data on candidate perceptions of our recruitment process were limited to informal communications and so... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.406 | 0.846 | ["interview", "communication", "philosophy"] | 504 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.955979 | [
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dates, but not all programs used these questions. Due to this and an overall low response rate, statistical analysis was not possible. Thus, summary description was performed by the authors. This project was deemed exempt from Institutional Review Board oversight by the authors according to institutional policy. Result... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.467 | 0.856 | ["resume", "philosophy"] | 497 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.956145 | [
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resulted in specific actions to implement change. Step 1: Create a Sense of Urgency In March 2020, many societies including the Association of American Medical Colleges, the Alliance for Academic Internal Medicine, and the NRMP recommended all programs commit to online interviews and virtual visits. 12 The sense of urg... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.473 | 0.862 | ["leadership", "strategy", "management", "networking", "interview"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.956282 | [
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t strategy for all 15 programs within our department. Step 2: Build a Guiding Coalition The co-chairs assembled a team of 6 additional education-focused faculty members representing varied educational roles, training programs, experience with social media and information technology, and seniority. The group included 5 ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.571 | 0.82 | ["education", "strategy", "management", "philosophy"] | 435 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.956431 | [
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ctor, and 2 teaching faculty in general medicine. We met for 1 hour, biweekly, via video conferencing for a total of 8 meetings (8 hours) over 4 months. Pairs of members met more frequently as they took the lead on focus areas of our strategy. Time spent on work outside of committee meetings, including on email, was no... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.344 | 0.876 | ["leadership", "strategy"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.956571 | [
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have been developing these types of activities individually for them. The committee was allowed to present proposals to the department chair for funding of shared resources. Step 3: Form a Strategic Vision and Develop Initiatives The vision for our change process was to implement a recruitment strategy that would maint... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.589 | 0.856 | ["strategy", "interview", "philosophy"] | 511 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.956698 | [
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ings, which were intentionally open-ended and utilized brainstorming. We elaborated on 2 themes: the candidate's needs regarding recruitment and the program's needs for successful recruitment. Mind map exercises were used to visualize shared perspectives for these 2 strategies (see online supplementary data). To create... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.533 | 0.846 | ["interview", "economy"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.956865 | [
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a potential training program throughout the recruitment season. We used this initial mind map to inform 5 key focus areas, which were each assigned to a pair of committee members. The 5 focus areas were program website, video content, social media content, interview day experience, and interview gift. Resources provide... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.534 | 0.854 | ["interview", "philosophy"] | 511 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.956988 | [
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bspecialty websites increased during the first year of the pandemic, from a previous peak of 7000 per month to a new peak of 15 000 per month. These remained similar during the second year. During both pandemic years, peak views occurred in September for fellowships and September or October for the core residency (onli... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.511 | 0.844 | [] | 444 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.957105 | [
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e was a large increase as displayed in Figure 1 . When comparing September time on site and bounce rate across 3 years, 7 programs saw an increase in average time on site, and 10 programs saw bounce rates decrease by half ( Figures 2 and 3 ). Figure 1. Open in a new tab September Page Views per Program a Program 11's d... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.316 | 0.88 | [] | 476 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.957214 | [
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r programs' data are actual page views. Figure 2. Open in a new tab September Bounce Rate per Program Figure 3. Open in a new tab September Time on Site per Program Two of our programs shared post-interview follow-up survey data from 30 of 100 surveyed candidates. Representative comments include: “The gift box was memo... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.488 | 0.886 | ["interview"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.957337 | [
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I interview at,” and “I thought it was very well organized. I was able to talk with the fellows independently of faculty members before talking with faculty members during my interview. I did appreciate the dedication to the website. The amount and quality of the videos on the website as well as the information provide... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.601 | 0.862 | ["interview", "management", "education", "philosophy"] | 511 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.957489 | [
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sign for multiple programs within a department of internal medicine. Findings Change from in-person to virtual recruitment strategies was managed with maintained program fill rates and increased levels of candidate website engagement. Limitations This study applied change management in the context of urgent recruitment... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.566 | 0.832 | ["communication", "management", "interview", "education"] | 454 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.957611 | [
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this approach in other contexts is not addressed. Bottom Line Kotter's 8 steps was utilized to successfully coordinate a large and complex change management project in GME recruitment. Final fill rates for our programs in pre-pandemic (2020) and pandemic years are displayed in Table 2 . Match results showed 100% fill r... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.414 | 0.842 | ["communication", "management"] | 441 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.957767 | [
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much lower national fill rate averages. Table 2. National and Local Positions Filled in the Medical Specialties Match (2020-2022) Program a National Positions Filled 2020, % Local Positions Filled 2020, % National Positions Filled 2021, % Local Positions Filled 2021, % National Positions Filled 2022, % Local Positions ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.477 | 0.742 | [] | 511 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.957882 | [
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100 98.0 100 8 79.3 100 87.7 100 82.1 100 9 99.8 100 99.7 100 99.8 100 10 99.6 100 99.2 100 99.7 100 12 99.7 100 100 100 99.1 80 14 97.2 100 97.3 100 97.8 100 15 60.1 100 71.2 100 69.2 100 Open in a new tab a Numbering is not sequential because only programs participating in the National Resident Matching Program are r... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.421 | 0.73 | ["crisis"] | 493 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.958020 | [
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t process for 15 programs using Kotter's 8 steps. This change management process allowed for coordination among multiple stakeholders and was associated with positive outcomes in website engagement and Match results. Implementing this process required time investment from several faculty and staff. These team members w... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.634 | 0.846 | ["management", "career"] | 499 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.958173 | [
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r usual job duties (contributing to feasibility). We did not specifically track the additional number of hours spent on recruitment activities during our intervention year. Step 1 in Kotter's process (Create a sense of urgency) was particularly accelerated by the unique setting of the COVID-19 pandemic and a shared sen... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.408 | 0.87 | ["career", "resume", "education"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.958299 | [
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hown for multiple areas of GME and now, in our study, to the area of recruitment redesign. Others have shown that bounce rate and web analytics are useful in evaluating improvement after a website redesign, 13 and our findings were similar. Lastly, ours is the first study to report NRMP Match results during a time of r... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.552 | 0.856 | ["education"] | 470 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.958422 | [
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ent changes alone drove these favorable outcomes. Data on website engagement are influenced by many factors, and the societal shift toward online interaction also contributed to changes in engagement. Future data are needed to confirm permanence. Data on Match rates are influenced by multiple factors, and true success ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.538 | 0.848 | ["interview", "war_conflict"] | 500 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.958546 | [
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ardized post-interview survey for all candidates. Future research should compare website traffic statistics with other measures of candidate engagement and Match success, including satisfaction, wellness, and job performance of residents matched after a virtual recruitment process. Conclusions A change management appro... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.397 | 0.808 | ["interview", "management", "career", "philosophy"] | 424 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.958690 | [
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project impacting multiple GME training programs. Using Kotter's 8 steps, we implemented major changes during 2020 and found increased website engagement with maintained program fill rates over 2 successive recruitment cycles. Supplementary Material Click here for additional data file. (704.8KB, pdf) Acknowledgments Th... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.407 | 0.838 | ["education"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.958827 | [
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elds, Tammy Davis, Liz Leonard, Lynne Goulding, Renea Donley, Jana Trevaskis, Amanda Salmons, Kim Hairston, Alycia Smith, and Heather Crocker-Yates; program directors Dr. Jason Caldwell, Dr. Prashant Bhave, Dr. Sujethra Vasu, Dr. Drew MacGregor, Dr. Patrick Green, Dr. Susan Melin, Dr. Jennifer Davis, Dr. Vera Luther, D... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.513 | 0.698 | ["management"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.958948 | [
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ment team Laura Laxton and Allen Gottfried; project manager Ashley Warlick; Weston & Associates for assisting with creation and assembly of gift boxes; and Dr. Hal Atkinson, vice-chair for education and Dr. Gary Rosenthal, chair of medicine, for providing the initial charge to our group, encouraging us along the way, a... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.494 | 0.84 | ["management", "education", "war_conflict"] | 454 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.959074 | [
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report no external funding source for this study. Footnotes Conflict of interest: The authors declare they have no competing interests. References 1. Haas MRC, He S, Sternberg K, et al. Reimagining residency selection: part 1—a practical guide to recruitment in the post-COVID-19 era. J Grad Med Educ . 2020;12(5):539–54... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9934828/ | Using Kotter's Change Management Framework to Redesign ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.51 | 0.7 | ["war_conflict", "education"] | 456 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:43.959205 | [
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nal goals, denial, and low confrontation culture. However, as Kotter ( 1996 ) stresses trust as a missing factor in many organizations, and that this is one reason why individuals do not commit to the overall excellence, he continues to suggest dishonest actions which potentially could break trust (Hughes, 2016 ). Neve... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9997440/ | Towards a sense of urgency for innovation realization: a case study on complacency asymmetries in interorganizational relations - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.439 | 0.842 | ["philosophy"] | 451 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:44.174773 | [
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ural basis (e.g., systems, identity and mission) are different as it impacts askew perceptions of partners work (Siegel et al., 2003 ). As complacency continues to be a serious problem, there exists little consensus as to what it is (Wiener, 1981 ). Until this day, complacency is mentioned to be largely unexplored but ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9997440/ | Towards a sense of urgency for innovation realization: a case study on complacency asymmetries in interorganizational relations - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.529 | 0.844 | ["networking"] | 432 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:44.174995 | [
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J Innov Entrep . 2023 Mar 9;12(1):11. doi: 10.1186/s13731-023-00267-2 Towards a sense of urgency for innovation realization: a case study on complacency asymmetries in interorganizational relations Christina Marie Mitcheltree Christina Marie Mitcheltree 1 Department of Industrial Economics and Technology Management, Th... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9997440/ | Towards a sense of urgency for innovation realization: a case study on complacency asymmetries in interorganizational relations - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.548 | 0.836 | ["education", "philosophy", "management", "crisis", "innovation"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:44.175057 | [
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icle notes Copyright and License information 1 Department of Industrial Economics and Technology Management, The Norwegian University of Science and Technology, 2815 Gjøvik, Norway ✉ Corresponding author. Received 2020 Dec 22; Accepted 2023 Feb 17; Issue date 2023. © The Author(s) 2023 Open Access This article is licen... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9997440/ | Towards a sense of urgency for innovation realization: a case study on complacency asymmetries in interorganizational relations - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.523 | 0.85 | ["philosophy", "management", "crisis", "innovation", "education"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:44.175121 | [
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ny medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated other... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9997440/ | Towards a sense of urgency for innovation realization: a case study on complacency asymmetries in interorganizational relations - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.484 | 0.87 | ["innovation", "philosophy"] | 512 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:44.175318 | [
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itted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ . PMC Copyright notice PMCID: PMC9997440 PMID: 36919090 Abstract This paper seeks to explore the concept of... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9997440/ | Towards a sense of urgency for innovation realization: a case study on complacency asymmetries in interorganizational relations - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.396 | 0.836 | ["innovation"] | 466 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:44.175445 | [
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concept on behalf of interfirm project partners. More specifically, the study aims to understand complacency within the context of an industrial research project in Norway subject to material substitution of an energy transmission tower. As such, the study seeks to give a contextual understanding of complacency for inn... | https://pmc.ncbi.nlm.nih.gov/articles/PMC9997440/ | Towards a sense of urgency for innovation realization: a case study on complacency asymmetries in interorganizational relations - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.372 | 0.85 | ["education", "innovation", "crisis", "philosophy"] | 511 | Kotter Change Leadership Framework | topic | 2026-04-15T16:29:44.175569 | [
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