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metrics
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I have a direct debit on my records that is strange and I need help.
{ "text": "I have a direct debit on my records that is strange and I need help." }
[ { "label": "NEGATIVE", "score": 0.9978680610656738 }, { "label": "POSITIVE", "score": 0.002131942193955183 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
The rate of exchange for my cash withdrawal is wrong.
{ "text": "The rate of exchange for my cash withdrawal is wrong." }
[ { "label": "NEGATIVE", "score": 0.9996907711029053 }, { "label": "POSITIVE", "score": 0.00030928905471228063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Can I get another card?
{ "text": "Can I get another card?" }
[ { "label": "NEGATIVE", "score": 0.9981815814971924 }, { "label": "POSITIVE", "score": 0.0018184588989242911 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
what are the reasons I have to proof my identity to you?
{ "text": "what are the reasons I have to proof my identity to you?" }
[ { "label": "NEGATIVE", "score": 0.9972068667411804 }, { "label": "POSITIVE", "score": 0.002793087624013424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
How can I locate the virtual card?
{ "text": "How can I locate the virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9988631010055542 }, { "label": "POSITIVE", "score": 0.0011368606938049197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
My refund is not here yet
{ "text": "My refund is not here yet" }
[ { "label": "NEGATIVE", "score": 0.9978245496749878 }, { "label": "POSITIVE", "score": 0.0021755273919552565 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
What kind of costs are involved for exchanging currency?
{ "text": "What kind of costs are involved for exchanging currency?" }
[ { "label": "NEGATIVE", "score": 0.9982611536979675 }, { "label": "POSITIVE", "score": 0.001738799619488418 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I got charged in double and want a refund
{ "text": "I got charged in double and want a refund" }
[ { "label": "NEGATIVE", "score": 0.992173433303833 }, { "label": "POSITIVE", "score": 0.007826619781553745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I thought transfers were free. Why was I charged to transfer?
{ "text": "I thought transfers were free. Why was I charged to transfer?" }
[ { "label": "NEGATIVE", "score": 0.9977419376373291 }, { "label": "POSITIVE", "score": 0.002258033026009798 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
My card hasn't arrived.
{ "text": "My card hasn't arrived." }
[ { "label": "NEGATIVE", "score": 0.9995445609092712 }, { "label": "POSITIVE", "score": 0.0004554358893074095 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I notice there's a pending payment on my card.
{ "text": "I notice there's a pending payment on my card." }
[ { "label": "NEGATIVE", "score": 0.987868070602417 }, { "label": "POSITIVE", "score": 0.012131907045841217 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Do you only use Visa or do you have Mastercard too?
{ "text": "Do you only use Visa or do you have Mastercard too?" }
[ { "label": "NEGATIVE", "score": 0.9902412295341492 }, { "label": "POSITIVE", "score": 0.00975873600691557 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
I transferred money but the balance did not update.
{ "text": "I transferred money but the balance did not update." }
[ { "label": "NEGATIVE", "score": 0.9987632036209106 }, { "label": "POSITIVE", "score": 0.0012367706513032317 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Where can I edit personal details?
{ "text": "Where can I edit personal details?" }
[ { "label": "NEGATIVE", "score": 0.9994906187057495 }, { "label": "POSITIVE", "score": 0.0005093251820653677 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
What's the process to receive a second card?
{ "text": "What's the process to receive a second card?" }
[ { "label": "NEGATIVE", "score": 0.9949565529823303 }, { "label": "POSITIVE", "score": 0.0050434875302016735 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Can I pay for my gas using my Apple watch?
{ "text": "Can I pay for my gas using my Apple watch?" }
[ { "label": "NEGATIVE", "score": 0.9993731379508972 }, { "label": "POSITIVE", "score": 0.0006269002915360034 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Which countries do you work with?
{ "text": "Which countries do you work with?" }
[ { "label": "NEGATIVE", "score": 0.9447258114814758 }, { "label": "POSITIVE", "score": 0.0552741102874279 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Why would the app revert my payment?
{ "text": "Why would the app revert my payment?" }
[ { "label": "NEGATIVE", "score": 0.998609185218811 }, { "label": "POSITIVE", "score": 0.0013907704269513488 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Am I able to top up with this cheque I received?
{ "text": "Am I able to top up with this cheque I received?" }
[ { "label": "NEGATIVE", "score": 0.985638439655304 }, { "label": "POSITIVE", "score": 0.014361619018018246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
{ "text": "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?" }
[ { "label": "NEGATIVE", "score": 0.9996521472930908 }, { "label": "POSITIVE", "score": 0.0003478516300674528 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I am unsuccessfully trying to make a transfer can you help?
{ "text": "I am unsuccessfully trying to make a transfer can you help?" }
[ { "label": "NEGATIVE", "score": 0.9992088675498962 }, { "label": "POSITIVE", "score": 0.0007911408902145922 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I cannot use my PIN.
{ "text": "I cannot use my PIN." }
[ { "label": "NEGATIVE", "score": 0.998501181602478 }, { "label": "POSITIVE", "score": 0.00149878382217139 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
What would be a reason my transfer got declined?
{ "text": "What would be a reason my transfer got declined?" }
[ { "label": "NEGATIVE", "score": 0.9991969466209412 }, { "label": "POSITIVE", "score": 0.0008030483731999993 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Do you let me choose between Visa and Mastercard?
{ "text": "Do you let me choose between Visa and Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9888829588890076 }, { "label": "POSITIVE", "score": 0.011117004789412022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got.
{ "text": "I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got." }
[ { "label": "NEGATIVE", "score": 0.9987688660621643 }, { "label": "POSITIVE", "score": 0.0012310909805819392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I don't know where a direct debit payment came from
{ "text": "I don't know where a direct debit payment came from" }
[ { "label": "NEGATIVE", "score": 0.9992324113845825 }, { "label": "POSITIVE", "score": 0.0007675355300307274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Is there a fee for a cash withdrawal?
{ "text": "Is there a fee for a cash withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9985841512680054 }, { "label": "POSITIVE", "score": 0.0014158246340230107 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I topped up but the app declined it
{ "text": "I topped up but the app declined it" }
[ { "label": "NEGATIVE", "score": 0.9879399538040161 }, { "label": "POSITIVE", "score": 0.01206004898995161 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Which countries does your service work in?
{ "text": "Which countries does your service work in?" }
[ { "label": "NEGATIVE", "score": 0.9712200164794922 }, { "label": "POSITIVE", "score": 0.02877992019057274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
How can I get my money back for a payment i didnt make
{ "text": "How can I get my money back for a payment i didnt make" }
[ { "label": "NEGATIVE", "score": 0.9996188879013062 }, { "label": "POSITIVE", "score": 0.00038104699342511594 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
The amount of cash I requested to withdrawal did not match what I received when exchanged
{ "text": "The amount of cash I requested to withdrawal did not match what I received when exchanged" }
[ { "label": "NEGATIVE", "score": 0.9997588992118835 }, { "label": "POSITIVE", "score": 0.00024108862271532416 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Am I able to get this shipped to China?
{ "text": "Am I able to get this shipped to China?" }
[ { "label": "NEGATIVE", "score": 0.9989535808563232 }, { "label": "POSITIVE", "score": 0.0010464340448379517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
My payment has been cancelled
{ "text": "My payment has been cancelled" }
[ { "label": "NEGATIVE", "score": 0.999251663684845 }, { "label": "POSITIVE", "score": 0.0007483395165763795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?
{ "text": "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?" }
[ { "label": "NEGATIVE", "score": 0.9997602105140686 }, { "label": "POSITIVE", "score": 0.00023983523715287447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
My card is about to expire. Are there any costs with a replacement card? How quick do you mail it to me?
{ "text": "My card is about to expire. Are there any costs with a replacement card? How quick do you mail it to me?" }
[ { "label": "NEGATIVE", "score": 0.9990745782852173 }, { "label": "POSITIVE", "score": 0.0009254497126676142 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Can I top up?
{ "text": "Can I top up?" }
[ { "label": "POSITIVE", "score": 0.9956195950508118 }, { "label": "NEGATIVE", "score": 0.004380343947559595 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
If US cards have a top up charge, what is it?
{ "text": "If US cards have a top up charge, what is it?" }
[ { "label": "NEGATIVE", "score": 0.9985504746437073 }, { "label": "POSITIVE", "score": 0.0014494595816358924 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
What do I have to do to get a Visa card?
{ "text": "What do I have to do to get a Visa card?" }
[ { "label": "NEGATIVE", "score": 0.9980883002281189 }, { "label": "POSITIVE", "score": 0.0019117185147479177 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
My ATM withdrawal was declined.
{ "text": "My ATM withdrawal was declined." }
[ { "label": "NEGATIVE", "score": 0.9917830228805542 }, { "label": "POSITIVE", "score": 0.008217000402510166 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
ATM apparently not working? Couldn't access funds in my account?
{ "text": "ATM apparently not working? Couldn't access funds in my account?" }
[ { "label": "NEGATIVE", "score": 0.999707043170929 }, { "label": "POSITIVE", "score": 0.0002928820613306016 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?
{ "text": "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?" }
[ { "label": "NEGATIVE", "score": 0.9997115731239319 }, { "label": "POSITIVE", "score": 0.0002884185523726046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
my phone was taken yesterday, what should I do about my account?
{ "text": "my phone was taken yesterday, what should I do about my account?" }
[ { "label": "NEGATIVE", "score": 0.9991775155067444 }, { "label": "POSITIVE", "score": 0.0008224800112657249 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
If I were to do a transfer, what is the rate for that?
{ "text": "If I were to do a transfer, what is the rate for that?" }
[ { "label": "NEGATIVE", "score": 0.9993522763252258 }, { "label": "POSITIVE", "score": 0.0006477627321146429 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
What are the steps for making a transfer for topping up?
{ "text": "What are the steps for making a transfer for topping up?" }
[ { "label": "NEGATIVE", "score": 0.9783135056495667 }, { "label": "POSITIVE", "score": 0.02168641984462738 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
How do I get my card into the app?
{ "text": "How do I get my card into the app?" }
[ { "label": "NEGATIVE", "score": 0.9989022016525269 }, { "label": "POSITIVE", "score": 0.0010977245401591063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
How does a disposable virtual card work?
{ "text": "How does a disposable virtual card work?" }
[ { "label": "NEGATIVE", "score": 0.9993921518325806 }, { "label": "POSITIVE", "score": 0.0006078844307921827 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
How long until my new card gets here?
{ "text": "How long until my new card gets here?" }
[ { "label": "NEGATIVE", "score": 0.9984656572341919 }, { "label": "POSITIVE", "score": 0.0015343459090217948 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I can't find my phone and I'm worried someone is going to use it
{ "text": "I can't find my phone and I'm worried someone is going to use it" }
[ { "label": "NEGATIVE", "score": 0.9995046854019165 }, { "label": "POSITIVE", "score": 0.0004953517927788198 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?
{ "text": "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?" }
[ { "label": "NEGATIVE", "score": 0.9996587038040161 }, { "label": "POSITIVE", "score": 0.00034127585240639746 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
My payment didn't work and the money is in back in my account.
{ "text": "My payment didn't work and the money is in back in my account." }
[ { "label": "NEGATIVE", "score": 0.9993656277656555 }, { "label": "POSITIVE", "score": 0.0006343917921185493 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Why has my card been charged an extra pound?
{ "text": "Why has my card been charged an extra pound?" }
[ { "label": "NEGATIVE", "score": 0.9983208775520325 }, { "label": "POSITIVE", "score": 0.0016790926456451416 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Why won't my virtual card work?
{ "text": "Why won't my virtual card work?" }
[ { "label": "NEGATIVE", "score": 0.9988884329795837 }, { "label": "POSITIVE", "score": 0.0011116343084722757 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
I want to cancel my account.
{ "text": "I want to cancel my account." }
[ { "label": "NEGATIVE", "score": 0.9997591376304626 }, { "label": "POSITIVE", "score": 0.0002408101863693446 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
What options do I have when topping up a US card?
{ "text": "What options do I have when topping up a US card?" }
[ { "label": "NEGATIVE", "score": 0.9940922856330872 }, { "label": "POSITIVE", "score": 0.005907752551138401 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I bought something and want the money refunded can I get some help with that?
{ "text": "I bought something and want the money refunded can I get some help with that?" }
[ { "label": "NEGATIVE", "score": 0.999606192111969 }, { "label": "POSITIVE", "score": 0.00039387569995597005 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I put money in my account a week ago but its still not there, what is happening?
{ "text": "I put money in my account a week ago but its still not there, what is happening?" }
[ { "label": "NEGATIVE", "score": 0.9989054203033447 }, { "label": "POSITIVE", "score": 0.0010945511749014258 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.
{ "text": "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before." }
[ { "label": "NEGATIVE", "score": 0.7197033166885376 }, { "label": "POSITIVE", "score": 0.28029665350914 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
When exchanging currencies, is there an extra fee?
{ "text": "When exchanging currencies, is there an extra fee?" }
[ { "label": "NEGATIVE", "score": 0.9955732822418213 }, { "label": "POSITIVE", "score": 0.004426702857017517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
What should I do if someone stole my phone?
{ "text": "What should I do if someone stole my phone?" }
[ { "label": "NEGATIVE", "score": 0.9994661211967468 }, { "label": "POSITIVE", "score": 0.0005338927730917931 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
Can I change my PIN without going to a bank branch?
{ "text": "Can I change my PIN without going to a bank branch?" }
[ { "label": "NEGATIVE", "score": 0.9974367022514343 }, { "label": "POSITIVE", "score": 0.002563325222581625 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
I forgot my PIN and now it is blocked.
{ "text": "I forgot my PIN and now it is blocked." }
[ { "label": "NEGATIVE", "score": 0.9997546076774597 }, { "label": "POSITIVE", "score": 0.000245388422627002 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I can't enter my passcode.
{ "text": "I can't enter my passcode." }
[ { "label": "NEGATIVE", "score": 0.9989614486694336 }, { "label": "POSITIVE", "score": 0.0010385261848568916 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
My funds are not transferring to my bank. Why is this not working?
{ "text": "My funds are not transferring to my bank. Why is this not working?" }
[ { "label": "NEGATIVE", "score": 0.9993364214897156 }, { "label": "POSITIVE", "score": 0.0006636081961914897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I would like to terminate my account.
{ "text": "I would like to terminate my account." }
[ { "label": "NEGATIVE", "score": 0.9996976852416992 }, { "label": "POSITIVE", "score": 0.00030233024153858423 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
I have exceeded the number of PIN attempts
{ "text": "I have exceeded the number of PIN attempts" }
[ { "label": "POSITIVE", "score": 0.7199694514274597 }, { "label": "NEGATIVE", "score": 0.28003057837486267 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
How do I activate my new card
{ "text": "How do I activate my new card" }
[ { "label": "NEGATIVE", "score": 0.9269840717315674 }, { "label": "POSITIVE", "score": 0.07301589101552963 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
How can I link the new card?
{ "text": "How can I link the new card?" }
[ { "label": "NEGATIVE", "score": 0.9981132745742798 }, { "label": "POSITIVE", "score": 0.0018867565086111426 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Do you have the best exchange rate?
{ "text": "Do you have the best exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9782646894454956 }, { "label": "POSITIVE", "score": 0.021735314279794693 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
where is the code for verifying the top up card?
{ "text": "where is the code for verifying the top up card?" }
[ { "label": "NEGATIVE", "score": 0.9993842840194702 }, { "label": "POSITIVE", "score": 0.0006157418247312307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
How long will it take to receive my money from my transfer transaction?
{ "text": "How long will it take to receive my money from my transfer transaction?" }
[ { "label": "NEGATIVE", "score": 0.9993556141853333 }, { "label": "POSITIVE", "score": 0.0006444252794608474 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
So, the card PIN?
{ "text": "So, the card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9968679547309875 }, { "label": "POSITIVE", "score": 0.0031320685520768166 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
My card is about to expire. Where do I get a new one.
{ "text": "My card is about to expire. Where do I get a new one." }
[ { "label": "NEGATIVE", "score": 0.9964720010757446 }, { "label": "POSITIVE", "score": 0.003527986817061901 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
I didn't receive the amount of cash I requested for the ATM.
{ "text": "I didn't receive the amount of cash I requested for the ATM." }
[ { "label": "NEGATIVE", "score": 0.9993261098861694 }, { "label": "POSITIVE", "score": 0.0006739209638908505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?
{ "text": "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?" }
[ { "label": "NEGATIVE", "score": 0.999680757522583 }, { "label": "POSITIVE", "score": 0.00031928488169796765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
The ATM won't let me take out cash
{ "text": "The ATM won't let me take out cash" }
[ { "label": "NEGATIVE", "score": 0.6954038739204407 }, { "label": "POSITIVE", "score": 0.3045961260795593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Do top-up limits exist?
{ "text": "Do top-up limits exist?" }
[ { "label": "NEGATIVE", "score": 0.9949797987937927 }, { "label": "POSITIVE", "score": 0.00502017280086875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
How do I receive more physical cards
{ "text": "How do I receive more physical cards" }
[ { "label": "NEGATIVE", "score": 0.9893805980682373 }, { "label": "POSITIVE", "score": 0.01061934418976307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
My payment has been declined several times. Can you help me?
{ "text": "My payment has been declined several times. Can you help me?" }
[ { "label": "NEGATIVE", "score": 0.9925641417503357 }, { "label": "POSITIVE", "score": 0.007435836363583803 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Why am I being charged to withdrawal money?
{ "text": "Why am I being charged to withdrawal money?" }
[ { "label": "NEGATIVE", "score": 0.9981202483177185 }, { "label": "POSITIVE", "score": 0.0018797212978824973 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I didn't make the direct debit payment on my account.
{ "text": "I didn't make the direct debit payment on my account." }
[ { "label": "NEGATIVE", "score": 0.9992089867591858 }, { "label": "POSITIVE", "score": 0.0007910860003903508 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Do I get charged if I top up with my European bank card?
{ "text": "Do I get charged if I top up with my European bank card?" }
[ { "label": "NEGATIVE", "score": 0.9927206039428711 }, { "label": "POSITIVE", "score": 0.007279381621629 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Can it add money automatically while travelling
{ "text": "Can it add money automatically while travelling" }
[ { "label": "NEGATIVE", "score": 0.9656723141670227 }, { "label": "POSITIVE", "score": 0.034327734261751175 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Do you provide cards to people not in the UK?
{ "text": "Do you provide cards to people not in the UK?" }
[ { "label": "NEGATIVE", "score": 0.9720224142074585 }, { "label": "POSITIVE", "score": 0.027977602556347847 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
My app statement shows I took out cash from an ATM but I did not. What can I do?
{ "text": "My app statement shows I took out cash from an ATM but I did not. What can I do?" }
[ { "label": "NEGATIVE", "score": 0.9978588223457336 }, { "label": "POSITIVE", "score": 0.0021411259658634663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I should have a refund in my statement but I can't see it
{ "text": "I should have a refund in my statement but I can't see it" }
[ { "label": "NEGATIVE", "score": 0.9978368878364563 }, { "label": "POSITIVE", "score": 0.0021631100680679083 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Is there a way to reset my PIN?
{ "text": "Is there a way to reset my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9995392560958862 }, { "label": "POSITIVE", "score": 0.0004607641894835979 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
If my card becomes expired what can I do?
{ "text": "If my card becomes expired what can I do?" }
[ { "label": "NEGATIVE", "score": 0.9987443685531616 }, { "label": "POSITIVE", "score": 0.0012556309811770916 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
How long does a payment usually show as pending? Is it normal that mine is still pending?
{ "text": "How long does a payment usually show as pending? Is it normal that mine is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9992488026618958 }, { "label": "POSITIVE", "score": 0.0007511423318646848 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
When will I get my money? It's been too long.
{ "text": "When will I get my money? It's been too long." }
[ { "label": "NEGATIVE", "score": 0.9994617104530334 }, { "label": "POSITIVE", "score": 0.0005383380339480937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
How do I make my PIN work again?
{ "text": "How do I make my PIN work again?" }
[ { "label": "NEGATIVE", "score": 0.9992904663085938 }, { "label": "POSITIVE", "score": 0.00070952222449705 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I have never been charged a card payment fee before. Why did this change?
{ "text": "I have never been charged a card payment fee before. Why did this change?" }
[ { "label": "NEGATIVE", "score": 0.9477612972259521 }, { "label": "POSITIVE", "score": 0.052238646894693375 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I topped off my card is that something you will charge me for?
{ "text": "I topped off my card is that something you will charge me for?" }
[ { "label": "POSITIVE", "score": 0.9754442572593689 }, { "label": "NEGATIVE", "score": 0.02455574832856655 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I transferred some money but it hasn't arrived yet
{ "text": "I transferred some money but it hasn't arrived yet" }
[ { "label": "NEGATIVE", "score": 0.9984933137893677 }, { "label": "POSITIVE", "score": 0.0015066643245518208 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
What is the verification code for my top up card?
{ "text": "What is the verification code for my top up card?" }
[ { "label": "NEGATIVE", "score": 0.9987505674362183 }, { "label": "POSITIVE", "score": 0.00124939507804811 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
What fees are charged for a physical card?
{ "text": "What fees are charged for a physical card?" }
[ { "label": "NEGATIVE", "score": 0.9932664632797241 }, { "label": "POSITIVE", "score": 0.006733604706823826 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
I want a refund on this.
{ "text": "I want a refund on this." }
[ { "label": "NEGATIVE", "score": 0.9962963461875916 }, { "label": "POSITIVE", "score": 0.00370370433665812 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Can I set my own top-up limit?
{ "text": "Can I set my own top-up limit?" }
[ { "label": "NEGATIVE", "score": 0.9982300400733948 }, { "label": "POSITIVE", "score": 0.0017699693562462926 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.
{ "text": "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up." }
[ { "label": "NEGATIVE", "score": 0.9988555908203125 }, { "label": "POSITIVE", "score": 0.001144454930908978 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
why hasnt my card come in yet?
{ "text": "why hasnt my card come in yet?" }
[ { "label": "NEGATIVE", "score": 0.9978725910186768 }, { "label": "POSITIVE", "score": 0.0021274571772664785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Everything I have was stolen yesterday making it so I don't have access to the app, what should I do?
{ "text": "Everything I have was stolen yesterday making it so I don't have access to the app, what should I do?" }
[ { "label": "NEGATIVE", "score": 0.998874843120575 }, { "label": "POSITIVE", "score": 0.001125102979131043 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null