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| "dialog_1": "AmazonHelp Wow, expected 4 packages yesterday, but only 2 showed up. 50 failure ratenot impressed. Glad I paid for fast shipping. <BR> AmazonHelp Last month driver delivered box, sat in van for 10 min on phone, and drove off. Then got notice that package was lost in transit. <BR> Im sorry you only received two of the orders. Is this happening with the same carrier each time? We can see what options are available for the lost items, reach us by phone or chat here <LINK> MG <BR> AmazonHelp Problems are mostly with AMZL US delivery, but this time its UPS. UPS is usually pretty good. <BR> AmazonHelp Also, the item isnt lost. I watched them deliver it. Status still says lost in transit, though. No big deal, but it makes Amzn look silly <BR> Okay, thanks for that info, Dave. Have you received any updates via email for the last two packages you were expecting? Let us know. Wed like to help in any way we can! SM <BR> AmazonHelp Got shipping refunded via chat, and packages will be here when they get here. Thanks for letting me vent. <BR> Keep us posted, Dave! SM <BR>", | |
| "dialog_2": "XboxSupport can anyone help me the last system I used was Nintendo I have a silly question about purchasing a digital game <BR> Hi! Lets have you follow us, DM us your Gamertag, and some more info about what youre seeing <LINK> BL <BR> XboxSupport I dont know what a game tag is. My question is I want to buy on Amazon a game for Xbox one for some1 without Xbox live. Can I? <BR> XboxSupport Like can I purchaseuse a digital Xbox one game off Amazon without Xbox live membership. There person does have internet access <BR> Gotcha. Some game titles do require an active internet connection in order to install updates, however, if they put 12 JA <BR> their console into offline mode <LINK> then they should be able to launch this content. 22 JA <BR> XboxSupport That didnt answer my question. If I buy a digital code of Forza horizon 3 from Amazon do I need Xbox live membership to install amp keep game <BR> XboxSupport Basically do u need Xbox live membership to purchaseinstallowncontinually use a digital game purchase <BR> If you purchase a digital game, you would not need an Xbox Live Gold subscription to keep it <LINK> EZ <BR> XboxSupport Thank you. Im sorry. I know nothing about this amp was only about to buy a digital copy. BehindTheTimes <BR>", | |
| "dialog_3": "AppleSupport just brought a new charger and threw away the packaging because i never had a problem with them fresh out the box. Why wont my charger work? And nothing is wrong with my phone port because my car charger works fine. <LINK> <BR> Lets get to the bottom of the situation together. What happens when attempting to use the cord? Are we using it with a power adapter or in a computer USB port? <BR> AppleSupport Power adapter and it doesnt charge at all but my old broken cord charges the phone just fine from the power adaptor , and it was past time for me to buy a new cord so i did only this one doesnt charge <LINK> <BR> Lets rule the power adapter out of the issue and attempt to charge your iPhone with this cord either in your car or in a computers USB port. Please DM us the results. <LINK> <BR> AppleSupport Sent yall a dm . <BR> Are you able to send a DM using Twitters website? If not, you can connect with us via phone or chat here <LINK> <BR> AppleSupport I sent you several DMs did you not receive them ? I can screenshot them for you <BR> AppleSupport See i DMed you a long time ago you havent responded <LINK> <BR> Sorry for any confusion. Wed like to continue working here with you. Lets make sure weve gone through all the steps under If your device charges slowly or wont charge <LINK> <BR> AppleSupport My device wont charge . But its okay. I will never buy another Apple charger anyway. They are overpriced and dont work. I got a 5 generic pink charger from the gas station and it charges my device just fine. <BR> We understand wanting to get your Apple Charger working again. Was it purchased directly from Apple? Let us know in DM and we would love to look at some service options together. <LINK> <BR> AppleSupport I sent you a dm but i am sure you wont respond <BR>", | |
| "text_ice_maker_not_working": "So you've been waiting and waiting, but your refrigerator's ice maker isn't delivering the goods. It could be that you're not seeing any ice cubes at all, or the ice is too small or maybe it's even hollow. No matter the scenario, here are a few solutions to try. Cause 1: A clog in the water line is restricting water flow. A blockage is likely caused by ice in the water connection. A kinked water line can also cause the same problem. Fix: For a frozen water line rather than a kink in the line, first turn off the water supply with the shut-off valve. It's usually located behind the fridge or under the kitchen sink. One way to remove the blockage is by thawing out the water line manually. Do that by unplugging the fridge's power supply. After a few hours the ice causing the clog should melt away. A faster method is to use heat from a blow-dryer, or squirt it with a turkey baster filled with hot water. Cause 2: A shut-off arm is in the wrong position. Many fridge ice makers have a shut-off arm that's designed to stop ice production when the storage bin is full, and sometimes they get stuck in the off position. Fix: Make sure the shut-off arm isn't engaged. If the arm is frozen in place, first remove the ice storage bin. Next melt any ice buildup with a little hot water. Quickly wipe away excess moisture with a clean kitchen towel. Cause 3: Some fridges also have sensors that detect the presence of the ice bin. Over time, ice buildup between the bin and the freezer wall can push the bin out of alignment, tripping this sensor. When that happens, the fridge thinks you've removed the bucket and will stop making ice. Fix: Remove the storage bin, and let it defrost for a few hours. In the meantime, melt away any ice around the bin sensor with a small amount of hot water. Use a clean towel to remove any remaining water. Return the bin to its place and you should be good to go. ", | |
| "text_iphone_troubleshooting": "Restart your iPhone. As with a desktop computer, sometime your iPhone can stop working correctly. And as with a desktop computer, the first thing you should try is restarting your iPhone. Press and hold the Sleep/Wake button until you get a message asking if you want to power off. Slide the button to confirm you want to do so. It will take a minute to power down. When it’s done, press and hold briefly the Sleep/Wake button as you ordinarily would to power on your iPhone. “Force restart” your iPhone The very first iPhone I had froze a few days after I got it. It didn’t respond to any touch or press. But having been a Mac user for years, I intuited it was simply a matter of forcing it to restart. If your iPhone freezes and doesn’t respond, press and hold both the Sleep/Wake and Home buttons until your iPhone shuts off then restarts. (Of course, the obvious first thing to do when your iPhone doesn’t respond is to make sure your battery is charged by plugging it in for a half hour and then trying again.) Connect to iTunes if your iPhone gets stuck during startup. If you’ve restarted your iPhone and it gets stuck during the process, with the Apple logo being on the screen for a long time, you’ll need to connect it to a desktop computer that has the free iTunes software installed and booted up. Once it’s connected, then do a force restart as described above. However, don’t release the Sleep/Wake and Home buttons when you see the Apple logo. Instead wait until you see the Recovery Mode screen. Then choose the Update option, and iTunes will attempt to reinstall iOS, but without erasing your data. If it takes more than 15 minutes, you may need to try a second time to force restart while connected to iTunes." | |
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