0,1,2,3,4,5,correct,choiceA_probs,choiceB_probs,choiceC_probs,choiceD_probs
What is the term for a sub-optimal but acceptable outcome of negotiations between parties?,Bargaining,Satisficing,Accepting,Compromising,B,True,0.16557171940803528,0.5099968314170837,0.07821054756641388,0.10042431950569153
What is the term for the 'rule of thumb' type of bias in decision making?,Framing bias,Hindsight bias,Over-confidence bias,Heuristics,D,True,0.02824525162577629,0.1625402271747589,0.26798349618911743,0.4418300688266754
What is a normative perspective?,The way things are.,The way things are going to be.,The way things should be.,The way things were.,C,True,0.02151147648692131,0.07508242875337601,0.8072121739387512,0.027621282264590263
"In the 'five forces model', what is the type of competitive activity that exists between organisations?",The potential for entry into the industry,The threat of substitute products,The power of customers,The level of rivalry,D,True,0.033156801015138626,0.24499747157096863,0.054666321724653244,0.5186596512794495
Which one of the following political leaders could not be termed a 'transformational' leader?,Margaret Thatcher,Mikhail Gorbachov,Nelson Mandela,Bill Clinton,D,False,0.15524590015411377,0.2258814424276352,0.15524590015411377,0.19933967292308807
What is a Gantt chart a type of?,Work flow design,Work schedule design,Work rate design,Work output design,B,True,0.14741183817386627,0.45406046509742737,0.10131458193063736,0.14741183817386627
Which one of the following is a feature of McGregor's Theory X?,Workers enjoy responsibility.,Workers view physical and mental effort as a natural part of work.,Workers like to show initiative.,Workers like to be directed.,D,False,0.11022991687059402,0.29963594675064087,0.11022991687059402,0.29963594675064087
What is the term for power derived from status or position in an organisation?,Referent,Expert,Reward,Legitimate,D,True,0.26643773913383484,0.14261385798454285,0.11106778681278229,0.3019135296344757
Which writer is most associated with bureaucratic structures?,Henry Fayol,Max Weber,Adam Smith,Mary Parker Follett,B,False,0.31893467903137207,0.31893467903137207,0.048910219222307205,0.05542253330349922
Who of the following is the industrial philanthropist?,Frederick Taylor,Seebohm Rowntree,Henry Ford,Max Weber,B,True,0.08561627566814423,0.29883015155792236,0.1411573737859726,0.15995226800441742
Individualism as a guiding moral philosophy was advocated by which economist?,John Kenneth Galbraith,John Maynard Keynes,Milton Friedman,Alfred Marshall,C,True,0.10357435047626495,0.19350236654281616,0.3615099787712097,0.15069977939128876
The Hawthorn Studies are most associated with which writer?,Mary Parker Follett,Elton Mayo,Lillian Gilbreth,Frederick Taylor,B,True,0.25066089630126953,0.2840360105037689,0.08137767761945724,0.11840382218360901
How can you describe the thinking and outlook of transformational leaders?,Strategic,Operational,Functional,Developmental,A,False,0.08092708140611649,0.15119168162345886,0.15119168162345886,0.3626900017261505
What are the key characteristics of transactional leaders?,"Guiding, mentoring and motivating","Guiding, commanding and motivating","Guiding, demonstrating and motivating","Guiding, mentoring and demonstrating",A,True,0.22164519131183624,0.22164519131183624,0.17261745035648346,0.22164519131183624
What is not an assumption underpinning the rational decision making model?,Incomplete information,An agreed goal,A structured problem,High level of certainty regarding the environment,A,False,0.21525976061820984,0.1676444709300995,0.1676444709300995,0.27639901638031006
Which one of the following is not one of Drucker's five guiding principles of management?,Making people's strengths effective and their weaknesses irrelevant.,Enhancing the ability of people to contribute.,To operate the organisation's status system.,"Integrating people in a common venture by thinking through, setting and exemplifying the organisational objectives, values and goals.",C,False,0.08536916226148605,0.18072651326656342,0.20478998124599457,0.38259804248809814
What is a paradigm?,A theoretical assumption,An illustration,A theoretical model,An example serving as a model,D,False,0.1027403175830841,0.1027403175830841,0.5217584371566772,0.09066800773143768
What one of the following is not a key management skill in planning?,Conceptual skills,Analytical skills,IT and computing skills,Communication skills,C,False,0.10701476037502289,0.19992989301681519,0.19992989301681519,0.32962867617607117
According to Belbin (1981) an extroverted and enthusiastic person fits with what role?,Co-ordinator,Shaper,Resource investigator,Implementer,C,False,0.12269248068332672,0.377919465303421,0.15754026174545288,0.17851652204990387
Which is not a recognised form of business continuity planning?,Contingency planning,Scenario planning,Financial planning,Building planning,D,True,0.1412547528743744,0.16006259620189667,0.16006259620189667,0.29903629422187805
What is the term for an organisation that adapts to changes in the environment by quickly responding to shifts in supply and demand conditions?,Opportunistic organisation,Enterprising organisation,International organisation,Agile organisation,D,True,0.1297060251235962,0.08914556354284286,0.047716181725263596,0.31114858388900757
Which of these is not part of the recognised challenges for modern managers?,Micro-managing the workforce,Managing communications,Managing change,Managing the learning organisation,A,False,0.143783837556839,0.18462209403514862,0.23705944418907166,0.26862356066703796
To what does emotional intelligence refer?,How people view and understand the world.,How people view and understand themselves.,How people view and understand others.,How people view and understand themselves and others.,D,False,0.16886745393276215,0.24570070207118988,0.24570070207118988,0.19135189056396484
Of what is individual freedom to schedule work an example?,Job design,Job enrichment,Job rate,Job planning,B,True,0.21677325665950775,0.2783423662185669,0.10239645093679428,0.21677325665950775
What are workers primarily motivated by according to the instrumental approach?,Peer recognition,Promotion,Greater freedom,Economic reward,D,True,0.03996622562408447,0.17911620438098907,0.15806947648525238,0.4868882894515991
Which is not a characteristic of corporate social responsibility?,Product safety,Consumer rights,Environmental policies,Price-fixing,D,True,0.10022793710231781,0.21218253672122955,0.21218253672122955,0.34982985258102417
Who was a major protagonist of utilitarianism?,John Stuart Mill,Thomas Hobbes,Karl Marx,Adam Smith,A,True,0.4503757655620575,0.12903481721878052,0.041891470551490784,0.060951732099056244
As what is ensuring that one individual does not carry the burden of a whole work task referred to?,Work specialisation,Work design,Work schedule,Work shift,A,False,0.16277554631233215,0.3445958197116852,0.09872835874557495,0.12676973640918732
How do you describe a work group that comprises workers with demarcated tasks and distant line managers?,Dependent,Independent,Interdependent,Collaborative,B,False,0.044822607189416885,0.22762800753116608,0.4252650737762451,0.15644629299640656
Specialisation is a feature of which organisational structure?,Matrix,Divisional,Multi-divisional,Functional,D,False,0.1511158049106598,0.2823214828968048,0.17123663425445557,0.21987219154834747
Which one is not an element in the primary activities of a value chain?,Procurement,Inbound logistics,Outbound logistics,Service,A,False,0.09942188858985901,0.21047614514827728,0.21047614514827728,0.306240975856781
What is the term for the act of getting individuals to behave in ways that are acceptable to a group?,Indoctrination,Brainwashing,Propaganda,Socialisation,D,False,0.018378593027591705,0.09333419054746628,0.47399017214775085,0.2537086606025696
When does an acquisition take place?,Two equal partners decide to work together.,Two equal partners share resources.,Two unequal partners join together.,Two unequal partners become one after a buyout.,D,False,0.056632522493600845,0.22398599982261658,0.3258976936340332,0.2876037061214447
Who of these is the entrepreneur?,Barack Obama,James Dyson,Damien Hirst,Mo Farah,B,True,0.10063622891902924,0.2735576033592224,0.10063622891902924,0.12921947240829468
Which of these is not an advantage of a virtual team?,Team members can be recruited for their specific skills or experience.,No overhead costs associated with physical buildings.,Conflict can be resolved easily using face-to-face meetings.,Low transport or commuting costs.,C,False,0.10605178773403168,0.19813081622123718,0.22451162338256836,0.3701570928096771
What is the richest form of information?,Telephone,Face-to-face,E-mail,Video conference,B,True,0.1178961768746376,0.2828182280063629,0.17153792083263397,0.24958620965480804
What is the purpose of a 'quality circle'?,Bring together managers and workers to find improvements.,Bring together managers and workers to discuss output.,Bring together managers and workers to review quality of work.,Bring together managers and workers to review targets.,A,True,0.5829544067382812,0.14739394187927246,0.14739394187927246,0.029023589566349983
What is the guiding principle behind New Public Management?,Profit maximisation,Introducing private sector business principles into the public sector,Replacing public management with private sector management,Restructuring public organisations,B,True,0.020230231806635857,0.7591338157653809,0.015755319967865944,0.017853116616606712
Profitability stemming from how well a firm positions itself in the market is a key feature of which writer's view on strategy?,Peter Drucker,Jay Barney,Michael Porter,Henry Mintzberg,C,True,0.19059307873249054,0.24472634494304657,0.2773112952709198,0.048189472407102585
Functional structures help to create…...,teamwork,specialisation,project work groups,multi-skilled employees,B,True,0.1814645528793335,0.38416042923927307,0.1413247436285019,0.16014190018177032
What is a succession plan?,Dismissing an employee for a more favourable employee,A formal process of planning to fill a role that will become vacant,A vote of no confidence in a board member,The formal process of acquiring a new staff member,B,True,0.06950163096189499,0.7472129464149475,0.009406023658812046,0.008300786837935448
What is the definition of a scenario in scenario planning?,An imagined sequence of future events,An unpredictable event,A planned for event,An unplanned for event,A,True,0.7114141583442688,0.07498250156641006,0.013030004687607288,0.03125735744833946
What assumption is the garbage can model of decision making based on?,Limited knowledge and great insight,Limited knowledge but high level of experience,Limited knowledge and uncertainty,Limited knowledge and high risk,C,True,0.03536069393157959,0.09612033516168594,0.7102385759353638,0.09612033516168594
By which principle is utilitarianism defined?,Equality for everyone,Maximisation of outcomes for individuals,The best outcome for the majority of people,The least worst outcome for everybody,C,False,0.02933320216834545,0.7565132975578308,0.02933320216834545,0.07973591238260269
What is the term for the set of behaviours and tasks that a member of the group is expected to perform because he or she is a member of the group?,Group roles,Virtual teamwork,Synergy,Role making,A,True,0.7154993414878845,0.045740339905023575,0.007948480546474457,0.003527116496115923
"What is the term for a process that enables an organisation to assess and demonstrate its social, economic, and environmental benefits and limitation?",Social plan,Social strategy,Social audit,Social account,C,True,0.022465966641902924,0.0692000463604927,0.579404890537262,0.047560449689626694
What type of organisational culture is most likely to deliver stability and efficiency?,Task culture,Role culture,Power culture,People culture,B,False,0.06944681704044342,0.11449845135211945,0.18877604603767395,0.3526800572872162
Who of the following is a leading writer on contingency theory of leadership?,Rosabeth Kanter,Joan Woodward,Rensis Likert,Fred Fiedler,D,False,0.16617770493030548,0.2417871206998825,0.18830400705337524,0.14665131270885468
What are characteristics of a programmed decision?,Complex and risky,Uncertain and non-routine,Low risk and certain,Routine and non-complex,D,False,0.20711183547973633,0.386935830116272,0.12561967968940735,0.16129885613918304
What is not an advantage of a hierarchical structure?,Clear chain of command,Quick response to change,Discipline and stability,Small span of control,B,False,0.0919869914650917,0.2206653356552124,0.19473648071289062,0.3638156056404114
What is a strategic alliance?,Any form of partnership between one firm and another,Formal agreement committing two or more firms to exchange resources to produce products or services,Formal agreement to share profits from a shared investment,Formal agreement to share knowledge,B,True,0.031287264078855515,0.8069092035293579,0.031287264078855515,0.031287264078855515
What are group norms?,Modes of behaviour that are acceptable to and shared by group members,Modes of behaviour that are shared by some members of the group,Modes of behaviour that challenge group values and beliefs,Modes of behaviour that are different of those of the other group members,A,True,0.890859842300415,0.03048354759812355,0.002835411811247468,0.0052972459234297276
Which of the following is not a recognised type of plan?,Business,Succession,Ad hoc,Financial,C,False,0.08776631951332092,0.16396906971931458,0.18580129742622375,0.306334525346756
What is the term for the extent to which competition in one country is influenced by competition in other countries?,International trade,Global economics,Global competition,Globalisation,D,False,0.031176181510090828,0.1794065684080124,0.48767754435539246,0.06599997729063034
As what are key factors that reflect the situation of an organisation referred to?,Administrations,Processes,Activities,Contingencies,D,False,0.14081624150276184,0.26307937502861023,0.23216672241687775,0.14081624150276184
Which of these does not form part of the key streams identified by March (1988) in decision making in highly ambiguous environments?,Expectations,Choice opportunities,Problems,Solutions,A,False,0.08813228458166122,0.1646527796983719,0.1865760236978531,0.23956836760044098
What does PEST stand for?,"Political, environmental, strategic, testing","Political, environmental, strategic, technological","Political, economic, strategic, technological","Political, economic, social, technological",D,False,0.0117842648178339,0.1266927719116211,0.6433990597724915,0.09866844862699509
What does the acronym SMART stand for?,"Suitable, measurable, actionable, rewarded and timely","Specific, measurable, actionable, resourced and timely","Standardised, measurable, achievable, rewarded, and timely","Specific, measurable, achievable, rewarded and timely",D,True,0.036318339407444,0.16276749968528748,0.09872347116470337,0.5681143999099731
Which writer was concerned with the reaction of workers to key characteristics of bureaucracies?,Merton,Weber,Gouldner,Mayo,C,False,0.11540380120277405,0.4564308822154999,0.11540380120277405,0.11540380120277405
What is the optimal span of control?,2,5,7,None of the above,D,True,0.0648353323340416,0.19970688223838806,0.1762407124042511,0.25642871856689453
What one of these is not a recognised type of authority?,Executive,Functional,Line management,Supplier,D,False,0.07084159553050995,0.14997166395187378,0.28018394112586975,0.24726146459579468
Which one of the following is not a characteristic of a team?,Minimal and formal knowledge sharing,Collective output,Individual and collective responsibility,Fluid dimension to roles and tasks,A,False,0.09041959792375565,0.16892604529857635,0.24578595161437988,0.3576164245605469
Which of these factors is not one of the competing responsibilities that influence corporate social responsibility?,Ethical,Economic,Discretionary,Technical,D,False,0.18983058631420135,0.21510623395442963,0.18983058631420135,0.21510623395442963
What is the term used in Ansoff's matrix for increasing market share with existing products in existing markets?,Product development,Market penetration,Diversification,Market development,B,True,0.15295296907424927,0.47112828493118286,0.03412842005491257,0.043821755796670914
What is characteristic for the location of a virtual team?,In the same building,In the same industry,In the same country,remotely,D,True,0.007770092226564884,0.08353635668754578,0.08353635668754578,0.6994413733482361
"According to the Five Factor model, 'extraversion' as a personality type is characterised by what type of people?",Good natured,Calm and self-confident,Sensitive and curious,Assertive and sociable,D,True,0.03776223585009575,0.21730667352676392,0.11631587147712708,0.4600382149219513
What is the overriding philosophy underpinning the strategic direction of an organisation?,Vision statement,Mission statement,Strategy statement,Business statement,B,True,0.15053479373455048,0.31868216395378113,0.19329050183296204,0.10346094518899918
What is the term for the action in which managers at an organisation analyse the current situation of their organisation and then develop plans to accomplish its mission and achieve its goals?,Synergy planning,Strategy formulation,Functional planning,SWOT analysis,B,True,0.10097137093544006,0.5127749443054199,0.028928784653544426,0.017546193674206734
What is Frank Gilbreth`s work most noted for?,Working conditions,Time and motion studies,Work psychology,Work as a social setting,B,True,0.10448599606752396,0.6012754440307617,0.03843825310468674,0.029935741797089577
What is another name for contingency planning?,Synergy planning,Ad hoc planning,Business level planning,Scenario planning,D,True,0.042462557554244995,0.16794267296791077,0.148208886384964,0.3555346429347992
Which feature does not form one of Fayol's 14 principles of management?,Esprit de corps,Initiative,Order,Individualism,D,True,0.10098838061094284,0.14693723618984222,0.21379241347312927,0.24225853383541107
What one of the following is not a characteristic of the job characteristics model?,Task identity,Autonomy,Reward,Feedback,C,False,0.15725485980510712,0.1781931072473526,0.1781931072473526,0.3329085409641266
Workers' acceptance of change is characteristic of what type of culture?,Team culture,Collaborative culture,Group culture,Collective culture,B,False,0.25032705068588257,0.25032705068588257,0.15183104574680328,0.17204710841178894
What is a virtual organisation?,An organisation that uses information and communications technologies (ICT's) to coordinate activities without physical boundaries between different functions,An organisation that uses internet technologies to sell products to customers,An organisation that manages the supply chain using digital technologies,An organisation that coordinates the workforce via video conferencing,A,True,0.7806012034416199,0.03429722413420677,0.006753523368388414,0.008671696297824383
From what does a chain of command extend?,Bottom to top,Top to bottom,Diagonally,Laterally,B,True,0.23874688148498535,0.3065570592880249,0.04148798808455467,0.164088174700737
"What do you call a style of leadership that takes account of others' views, opinions and ideas?",Laissez-faire,People-oriented,Democratic,Autocratic,C,False,0.02309775911271572,0.5956990718841553,0.21914546191692352,0.014009499922394753
What is the guiding principle of scientific management?,Experimentation,Fluid working relationships,Freedom of association,One best way to do a job,D,True,0.009583919309079647,0.042952146381139755,0.04867115616798401,0.7613449692726135
What is the term Tuckman uses for reaching consensus as a group?,Storming,Performing,Forming,Norming,D,False,0.21292144060134888,0.351048082113266,0.14633861184120178,0.16582338511943817
What theory is built around the principle that 'people make choices regarding how to behave based on values and beliefs'?,Expectancy,Instrumental,Classical,Contingency,A,False,0.034322548657655716,0.1743042916059494,0.1743042916059494,0.4738081395626068
What is the term for decisions limited by human capacity to absorb and analyse information?,Cognitive rationality,Conscious rationality,Bounded rationality,Restricted rationality,C,True,0.0050552962347865105,0.14773739874362946,0.7502724528312683,0.015571407973766327
What is a definition of an objective?,A defined specified outcome to be achieved in the long-term,A clear set of goals to be attained given a set number of resources,A clearly defined and measurable outcome to be achieved over a specified timeframe,A set standard of performance agreed by workers and managers,C,True,0.06488633155822754,0.12122362852096558,0.6975938677787781,0.018590247258543968
What is not a purpose of an organisational structure?,To coordinate people and resources,To organise lines of communication,To formalise authority,To limit workers' rights,D,False,0.10463333129882812,0.19548079371452332,0.2844228744506836,0.19548079371452332
To what time-frame do strategic plans relate?,Long-term,Medium-term,Short-term,Unspecified time it takes to achieve an aim,A,True,0.4049915075302124,0.21677635610103607,0.16882558166980743,0.07037696987390518
What is the term for organisational development through a formally designed organisational structure?,Organic,Mechanistic,Formal,Structured,B,False,0.022829940542578697,0.1313772350549698,0.6671887040138245,0.022829940542578697
'There is no discernible link between planning and performance'. Who is this position held by?,Michael Porter,Milton Friedman,Gary Hamel,Henry Mintzberg,D,False,0.11345882713794708,0.27217358350753784,0.21196900308132172,0.18706199526786804
What does situational theory of leadership emphasise?,Personality traits,Events,Environment,Political situation,B,False,0.028834620490670204,0.11404312402009964,0.6562729477882385,0.06104288995265961
What is intuitive decision making based on?,Guesswork,Gambling,Instinct,Rationality,C,True,0.019967006519436836,0.04789835959672928,0.6612164378166199,0.13020122051239014
Enhancement of job satisfaction and productivity are key characteristics of which theoretical perspective of work design?,Process improvement,Techno-structural change model,Job characteristics model,Socio-technical systems,D,False,0.019934365525841713,0.07884194701910019,0.7480316162109375,0.01552489958703518
Which 18th century writer produced a famous book called 'The Wealth of Nations'?,Frederick Taylor,Henry Mintzberg,Adam Smith,Dr Samuel Johnson,C,True,0.025326304137706757,0.07801051437854767,0.6531739830970764,0.00440105190500617
Which one of these characteristics is most commonly associated with the 'rational goal' model of management?,Worker welfare,Health and safety,Interpersonal relationships,Productivity,D,True,0.08147187530994415,0.15220953524112701,0.1954408884048462,0.4137483537197113
In what order do managers typically perform the managerial functions?,"organising, planning, controlling, leading","organising, leading, planning, controlling","planning, organising, leading, controlling","planning, organising, controlling, leading",C,False,0.35510215163230896,0.24405790865421295,0.0699237585067749,0.21538034081459045
How does lateral communication in an organisation occur?,Information passes upwards.,Information passes downwards.,Information is a two-way process.,Information passes between different departments and functions.,D,False,0.003044937504455447,0.04203406721353531,0.5120797753334045,0.31059208512306213
Of what is advertising a form?,Focusing strategy,Differentiation,Cost leadership,Growth,B,True,0.22862541675567627,0.29356083273887634,0.12237436324357986,0.20176123082637787
What is not a component of an agile organisation?,Market focus and position,Human resources: multi-skilling,Organisational structure,Project-based culture,D,True,0.09003597497940063,0.21598507463932037,0.21598507463932037,0.3142563998699188
Of what is worker autonomy in decision making an example?,Worker freedom,Greater worker negotiation,Worker empowerment,Increased worker power,C,True,0.09022126346826553,0.19099842011928558,0.4043436646461487,0.13127116858959198
Vertical integration forwards is when a firm mergers or acquires another,Towards the source of supply,Towards the consumer,At the same stage of the supply chain,In another industry,B,False,0.14841417968273163,0.19056758284568787,0.21594135463237762,0.2446936070919037
What is the term for an autonomous business entity within an overall corporate enterprise which is set apart from other areas of the business?,Subsidiary,Strategic partnership,Strategic alliance,Strategic business unit,D,True,0.21269015967845917,0.16564325988292694,0.146179661154747,0.3094623386859894
What is not a characteristic of a corporate social responsibility framework?,Retaining the status quo,Understanding society,Harnessing diversity,Building capacity,A,False,0.19269819557666779,0.19269819557666779,0.19269819557666779,0.24742937088012695
What is a whistleblower?,Someone who reports illegal or unethical acts,Someone who commits illegal or unethical acts,Someone who benefits from illegal or unethical acts,Someone who devises illegal or unethical acts,A,True,0.894576907157898,0.023839667439460754,0.006027611903846264,0.006830178666859865
What is T-group training?,A group whose aim is transformational change,A group brought together to deliver training programmes,Team training for the purposes of advancing technology,Team building activities involving learning,D,True,0.05097321420907974,0.293330579996109,0.13855955004692078,0.42679348587989807
What is a social enterprise concerned with?,Profit maximisation,Maximising market share,Providing public service,Running a business to create social benefits,D,True,0.007084854878485203,0.03597986325621605,0.386819988489151,0.4383244514465332
Which of the following is not part of Schein's model of the formation of culture?,Shared values,Pre-conceptions,Shared beliefs,Norms,B,False,0.1653115600347519,0.18732252717018127,0.21226422488689423,0.30884262919425964
What is not one of the layers of cultural influence?,Social,Business,Organisational,Company,D,False,0.16797807812690735,0.24440664052963257,0.19034409523010254,0.13082145154476166