Total Queues
5
Active Customers
24
Avg. Wait Time
8.5 min
Today's Capacity
72%
Active Queues
Customer Service
Main service desk for customer inquiries
Current position being served
#12
Next available
#13
Wait time
~5 min
Technical Support
IT help desk for technical issues
Current position being served
#7
Next available
#8
Wait time
~15 min
Recent Activity
New customer joined
2m ago
Customer #25 joined the Technical Support queue
Customer served
8m ago
Customer #11 served from Customer Service queue
Queue paused
15m ago
Technical Support queue paused for lunch break
Notification sent
30m ago
SMS notification sent to Customer #12 (next in line)