import requests def create_case_in_salesforce(message): # Example payload for creating a Case record in Salesforce case_data = { "subject": "Customer Inquiry from Chatbot", "description": message, "status": "New", "priority": "Medium", "origin": "Web Chat", } # Send POST request to Salesforce API to create a Case record response = requests.post( "https://your_instance.salesforce.com/services/data/vXX.0/sobjects/Case/", headers={ "Authorization": f"Bearer {SALESFORCE_API_KEY}", "Content-Type": "application/json", }, json=case_data, ) if response.status_code == 201: print("Case created successfully!") else: print("Failed to create case:", response.text)