4 INTRODUCTION Recognition (ICDAR) [289]. The thesis aims to fill this gap by proposing novel methods for uncertainty estimation and failure prediction (Part I), and by providing a framework for benchmarking and evaluating the reliability and robustness of DU technology, as close as possible to real-world requirements (Part II). Table 1.1. Comparative analysis of keywords in the ICDAR 2021 proceedings. While many DU subtasks are represented, there is a lack of keywords related to IA. Do note that calibration is used in the context of camera calibration, and not in the context of confidence estimation. keyword freq keyword freq document classification 3388 242 33 0 key information 56 question answering 106 layout analysis 223 calibration/calibrate temperature scaling failure prediction misclassification detection out-of-distribution OOD predictive uncertainty 0 25 0 In the remainder of the Introduction, I will sketch the surrounding research context, followed by the problem statement and research questions, and finally the outline of the thesis manuscript. 1.1 Research Context All chapters of this dissertation have been executed as part of the Baekeland PhD mandate (HBC.2019.2604) with financial support of VLAIO (Flemish Innovation & Entrepreneurship) and Contract.fit. The latter is a Belgian-based software-as-a-service (SaaS) provider of Intelligent Document Processing (IDP) drawing on innovations in DU to power their product suite (email-routing, Parble), and my generous employer since 2017. Some of the joint work (Chapter 5) has been partially funded by a PhD Scholarship from AGAUR (2023 FI-3-00223), and the Smart Growth Operational Programme under projects no. POIR.01.01.01-00-1624/20 (Hiper-OCR - an innovative solution for information extraction from scanned documents) and POIR.01.01.01-00-0605/19 (Disruptive adoption of Neural Language Modelling for automation of text-intensive work). Moreover, given that the dissertation work has been performed over a large span of time, it warrants putting it in the larger context and dynamics of AI innovations, the state of DU as a field, how notions of ’reliability’ have evolved over time, and finally the business context.